Dirt Devil 360 REACH DD360 User Manual

Cyclonic Vacuum

360

°

REACH

™

USER
MANUAL

Model # DD360

2 Year Warranty

2

TABLE OF
CONTENTS

Quick Start Assembly 6

Tools 8

Using the tools

10

How to

12

Empty the dirt cup

12

Clean the rinsable filter

13

Clean the exhaust filter

14

Clean the cyclonic filter assembly

15

Clean the brush roll

16

Store your unit

16

Troubleshooting 17

Technical Specifications

18

3

WARNING

IMPORTANT: READ CAREFULLY BEFORE ASSEM BLY AND USE.
THIS PRODUCT IS INTENDED FOR HOUSEHOLD USE ONLY.
IF USED COM ME RCIALLY WARRANTY IS VOID.

When using the cleaner, basic safety precautions should always be observed,
including the following:

1. Only use the vacuum cleaner indoors on dry surfaces.

2. Turn off the on/off switch on the vacuum cleaner controls before disconnecting or
connecting from the mains supply.

3. Always unplug the vacuum cleaner before connecting or disconnecting the vacuum
hose and accessories.

4. Children should be supervised to ensure that they do not play with the appliance.

5. This appliance is not intended for use by children and persons with reduced physical,
sensory or mental capabilities or lack of experience and knowledge, unless they have
been given supervision or instruction concerning use of the appliance in a safe way
and understands the hazards involved.

6. Cleaning and maintenance shall not be made by children.

7. The appliance should only be used as described in this user guide.

8. Only Dirt Devil recommended attachments should be used with this appliance.

9. Do not use this vacuum cleaner if it has been dropped, damaged, left outdoors or
dropped into water. Do not use this vacuum cleaner with a damaged cord or plug. If
the supply cord is damaged call us on AU: 1300 361 505 / NZ: 0800 800 900 for
your nearest Dirt Devil authorised service agent.

10. Do not pull or carry this appliance by the cord. Do not use the cord as a handle, close
a door on the cord or pull the cord around sharp edges or corners. Do not run the
vacuum cleaner over the cord. Keep the cord away from heated surfaces.

11. Do not handle the plug or the vacuum cleaner with wet hands.

12. Keep hair, loose clothing, fingers and all parts of the body away from openings and
moving parts.

13. Do not pick up any hot coals, ash, cigarette butts, matches or any hot, smoking or
burning objects.

14. Do not pick up any flammable or combustible materials (lighter fluid, petrol, kerosene
etc.) or use in the presence of explosive liquids or vapours.

15. Do not vacuum harmful or toxic material (chlorine, bleach, ammonia, drain cleaner etc.).

16. Do not vacuum hard or sharp objects such as glass, nails, screws, coins etc.

17. Do not vacuum plaster dust, concrete dust or any other building or vitreous materials.

18. Do not vacuum flour, baking soda or any other powder-based carpet refresher
or deodoriser.

19. Store the vacuum cleaner in a cool, dry area.

20. Use only SAA approved 10amp extension cords. Non-approved cords may overheat.
Care should be taken to arrange the cord so that the cord cannot be tripped over.

4

21. Do not put any objects into openings. Do not use with any openings blocked and do
not restrict airflow. Keep all openings free of dust, lint, hair or anything that might
reduce airflow.

22. Do not use the vacuum cleaner with blocked filters and without all of the filters in place.

23. Take extra care when positioning the vacuum cleaner on the stairs.

24. Keep vacuuming area well lit.

WARNING: Always switch off and unplug the vacuum cleaner from the electrical
socket before assembling, opening or emptying the dirt container, or before connecting/
disconnecting the attachments.

CAUTION: The vacuum cleaner is a very powerful unit. Before plugging the cord into the
electrical socket, make sure the switch is in the ‘off’ position.

IMPORTANT: If the inlet or wand is blocked, switch off the vacuum cleaner and remove
the blockage(s) before re-starting the vacuum cleaner.

IMPORTANT: Dirt Devil recommends the use of Residual Current Device Rating of 30mA or
less.

NOTE: If the supply cord is damaged it must be replaced by the manufacturer, or a similarly
qualified person in order to avoid hazard, or invalidating the warranty.

DAMAGE TO THE VACUUM CLEANER CAUSED AS A DIRECT RESULT
OF NOT ADHERING TO THE GENERAL SAFETY INFORMATION AND THE
INSTRUCTIONS IN THIS USER GUIDE INVALIDATES THE WARRANTY.

This machine is intended for household use only, and NOT for commercial
or industrial use.

PLEASE KEEP THESE INSTRUCTIONS FOR FURTHER USE.

5

A THERMAL PROTECTOR HAS BEEN DESIGNED INTO YOUR
CLEANER TO PROTECT IT FROM OVERHEATING. WHEN THE
THERMAL PROTECTOR ACTIVATES THE CLEANER WILL STOP
RUNNING.

If this happens proceed as follows:

1. Turn cleaner OFF and unplug it from the electrical outlet.

2. Empty dirt cup.

3. Inspect the nozzle opening, dirt cup inlet and filter. Clear obstructions if present.

4. When cleaner is unplugged and motor cools for 30 minutes, the thermal protector
will deactivate and cleaning may continue.

If the thermal protector continues to activate after following the above
steps, your cleaner needs servicing.

NOTICE

IT IS VERY IMPORTANT THAT FILTERS ARE KEPT CLEAN TO
OBTAIN MAXIMUM PERFORMANCE FROM YOUR VACUUM
CLEANER. NOT CLEANING AND NOT REPLACING YOUR
FILTERS REGULARLY CAN REDUCE THE SUCTION POWER
AND CAUSE OVERHEATING AND PERMANENT DAMAGE TO
THE VACUUM CLEANER.

IMPORTANT

6

POP THE DIRT CUP IN AT AN
ANGLE, BOTTOM END FIRST.
IT’LL CLICK.

REMOVE CREVICE TOOL FROM
HANDLE THEN SLIDE IT IN HERE.

CLICK

7

WHEN FINISHED CLEANING,
REPLACE CREVICE TOOL INTO
HANDLE AND WRAP THE CORD
AROUND BOTH ENDS OF THE
VACUUM. ATTACH THE PLUG
END TO THE CORD.

7

QUICK START

PLUG IN AND SLIDE UP HERE
TO POWER ON (I=ON), SLIDE
SWITCH TO OFF (0=OFF).

WRAP

ON

OFF

POWER

POWERED STAIR AND
UPHOLSTERY TOOL: use on
carpeted stairs, upholstery and
in your car. It swivels 180° for
convenient cleaning.

8

CREVICE TOOL: use in tight
spaces, corners, cars and along
edges in such places as drawers,
upholstered furniture, stairs and
baseboards.

VAC+DUST™ ABOVE FLOOR
TOOL WITH SWIPES™
WASHABLE MICROFIBRE PAD:
vacuum and dust air ducts,
shelving, ceiling fans, or hard-to­reach areas.

VAC+DUST HARD FLOOR TOOL
WITH SWIPES™ WASHABLE
MICROFIBRE PAD: vacuum and
dust most hard floor surfaces.

CAUTION

To avoid injury, particularly to face and head, keep
hair, loose clothing, fingers, and all parts of the
body away from revolving brush.

WARNING

Unplug before connecting any powered accessories.

TOOLS

79

PIVOT EXTENSION TOOL: use
with above floor, fan or crevice
tool for improved cleaning. Press
silver buttons for desired angle.

FAN TOOL: best tool for cleaning
ceiling fans. Vacuum and dust fan
blades for easy clean up.

CAUTION

Not to be used for grooming a pet.

WARNING

To reduce the risk of personal injury ­Unplug before cleaning or servicing.

PRESS

POWERED WAND: provides
power to carpet nozzle and
extended reach for above and
hard floor cleaning.

SHOULDER STRAP: allows for
additional flexibility and support
to clean around the home.

POWERED CARPET NOZZLE:
great for carpets, area rugs and
high traffic areas.

10

ABOVE FLOOR CLEANING

Easily clean cracks, crevices and tight places. Vacuum
and dust hard surfaces including shelving, fans, vents
and lighting.

CREVICE TOOL: easily cleans
cracks, crevices and tight places.

PIVOT EXTENSION TOOL: extend and pivot to clean hard-to-reach
areas, corners, crevices and more.

WAN D: use wand to extend your reach for detailed cleaning in vents
and on furniture surfaces.

VAC+DUST™ ABOVE FLOOR
TOOL WITH SWIPES™

WASHABLE MICROFIBRE PAD:
use for ceiling fans, air ducts or
hard-to-reach areas.

711

TOOLS

POWERED CARPET NOZZLE:
Use the Powered Carpet Nozzle
to tackle stairs, upholstery and
area rugs.

STAIR, UPHOLSTERY

& CAR CLEANING

POWERED STAIR &
UPHOLSTERY TOOL: Make stair
cleaning easy. Use the Powered
Stair and Upholstery Tool for
carpeted stairs. It swivels 180°
for convenient cleaning. For hard
surfaced stairs use the crevice
tool or SWIPES™ hard floor tool.
Also, the tools work great for
cleaning your car.

Use extra care when cleaning on stairs. Do not place
cleaner on stairs or furniture, as it may result in injury
or damage.

CAUTION CAUTION

To avoid injury, particularly to face and head, keep
hair, loose clothing, fingers, and all parts of the body
away from revolving brush.

VERTICAL
CLEANING

PIVOTING
NOZZLE

SHOULDER STRAP: Wrap velcro
around vacuum handle, then
place strap on shoulder.

SUCTION

PRESS

CLICK

1. Press the Dirt Cup
Lid latch.

2. Ditch the dirt. Give
it a shake to remove
any debris.

EMPTY THE DIRT CUP

3. Close the lid until
the latch clicks.

This would be a good point to check the condition of your filters. Dirty? Check out pages
14 and 15 for cleaning steps of each filter.

WARNING

To reduce the risk of personal injury - Unplug before
cleaning or servicing. Do not use vacuum without dirt
cup or filters in place.

12

HARD FLOOR CLEANING WITH SWIPES

™

Vac+Dust Floor Tool with SWIPES™ Washable Microfibre
Dusting Pad picks up dirt, dust, debris & pet hair.

Works great on sealed hard floor surfaces
such as tile, wood, linoleum and others.

1. Place dusting pad onto one end
of the flexible dust head. Slide
other pocket of dusting pad onto
dust head starting at
the back.

2. SWIPES™ Microfibre dusting pad
picks up fine dirt, dust and pet
hair while the vacuum gets larger
debris.

713

HOW TO

1. Press the Dirt Cup release
button.

3. Rinse filter with water until the
dirt disappears. Shake it out
and then let it dry for 24 hours
or until completely dry.

4. Put the dry filter back in by
aligning the tabs and twist
anti-clockwise into place.
You will hear a click when the
filter is secured back in its place.

Top view

of filter frame

2. Twist clockwise and pull the
Filter Frame out.

TIP: Place thumb and finger
in the grooves (x) then rotate
clockwise to remove, you will
hear it click.

NOTE: Do not use your vacuum cleaner with blocked filters and
without all the filters in place.

CLEAN THE RINSABLE FILTER

WARNING

To reduce the risk of personal injury - Unplug before
cleaning or servicing.

x

x

14

1. Press the silver Exhaust Cover
release button and rotate out.

3. Put the dry filter back and click
into place.

CLEAN THE EXHAUST FILTER

CLICK

2. Rinse with water from both
sides and let dry for 24 hours or
until completely dry.

ANY OTHER SERVICING SHOULD BE DONE BY A DIRT DEVIL AUTHORISED SERVICE AGENT.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped
into water, call us on AU: 1300 361 505 / NZ: 0800 800 900.

715

HOW TO

1. Press the Dirt Cup release
button.

3. Pull out the red cyclone,
wipe it clean.

2. Twist clockwise and pull the
Filter Frame out.

4. Line up the Cyclonic Filter
Assembly tab and push back
into place.

CLEAN THE CYCLONIC FILTER ASSEMBLY

5. Put the filter back in by aligning
the tabs and twist anti-clockwise
into place. You will hear a click
when the filter is secured back
in its place.

Top view

of filter frame

TIP: Place thumb and finger
in the grooves (x) then rotate
clockwise to remove, you will
hear it click.

x

x

16

1. Turn the Stair Tool over.
Remove any hair and debris
from the brushroll.

1. Turn the Carpet Nozzle over.
Remove any hair and debris
from the brushroll.

CLEANING THE
BRUSHROLLS:

To reduce the risk of personal injury from moving parts­Unplug before servicing.

WARNING

Keep your vacuum and tools
together in the storage bag.

STORE YOUR UNIT:

Stair

Tool

Fan

Tool

Carpet

Nozzle

Hard floor tool &
Above floor tool

Extension or powered
wand pocket

STAIR TOOL POWERED CARPET NOZZLE

Hand

Vacuum

717

TROUBLESHOOTING

Any other servicing should be done by a Dirt Devil authorised service agent. If appliance is
not working as it should, has been dropped, damaged, left outdoors, or dropped into water,
take it to an authorised service agent prior to continuing use. For your nearest service centre
please call AU: 1300 361 505 / NZ: 0800 800 900

PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION

Vacuum
won’t run

1. Power cord not firmly plugged
into outlet.

1. Plug unit in firmly.

2. Blown fuse or tripped breaker. 2. Check fuse or breaker in home. Replace

fuse/reset breaker in home.

3. No voltage in wall plug. 3. Check fuse or breaker in home. Replace

fuse/reset breaker in home.

4. Thermal Protector activated. 4. Unplug and allow vacuum to cool for 30 min.

(This will reset the thermal protector)

Dust escaping
from vacuum

1. Dirt cup full. 1. Empty dirt cup.

2. Dirt cup not installed correctly. 2. Review Dirt Cup removal & replacement.

3. Filter not installed correctly. 3. Review Filter Removal and Cleaning.

Smoky/burning
smell detected

1. Belt broken or stretched. 1. Call us on AU: 1300 361 505

/ NZ: 0800 800 900

2. Brushroll is clogged. 2. Clear/remove debris from brushroll.

Vacuum tools
won’t pick-up

1. Dirt cup full. 1. Empty dirt cup.

2. One or both filters are clogged. 2. Remove both filters and clean.

3. Stair + upholstery tool not

spinning.

3. Review tool section.

4. Power carpet nozzle not

spinning.

4. Review tool section.

Poor suction

1. Dirt cup not seated completely. 1. Reinstall dirt cup make sure lid is closed

completely.

2. One or both filters clogged. 2. Remove both filters and clean.

To reduce the risk of personal injury - Unplug before cleaning or servicing.

WARNING

18

Model no.: DD360

Wattage: 600W

Voltage: 220-240V ~ 50Hz

Filters: Pre-motor: Foam, Rinsable

Post-motor: Foam, Rinsable

Weight (cylinder): 2kg

Cord length: 6m

Subject to technical change without notice.

Double

Insulated

This product

meets applicable

regulatory

requirements

Indoor

Use

Read

Instructions

719

Distributed by Techtronic Industries Australia Pty. Ltd.

31 Gilby Road, Mt Waverley

Victoria, 3149, Australia

www.dirtdevil.com.au

Service Line:
AU: 1300 361 505 / NZ: 0800 800 900

LET’S GO.