Dinex IDP Service Manual

China Pl a te
Di s p e n s e r

Models IDP,I D P H , I D P D S , IDPDU & IDPHD

DINEX INTERNATIONAL, INC. • 628-2 HEBRON AVENUE, GLASTONBURY CT 06033 • WWW.DINEX.COM

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Parts Chart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Dinex® Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

For Equipment with Serial 040001N & Newer

For Service Information, call 1-888-673-4639

Please provide following information:

• Model number

• Serial number

• Part Description and number as shown in parts list.

Manual No. CPD-2 Rev-06/05

Se r v i c e Ma n u a l

Printed in the USA

Congratulations:You have just purchased one of the finest
pieces of equipment on the market today.Before installing
or operating our new Dinex® Products equipment you
should read through this material. This manual should be
retained for further reference as it contains installation and
operating instructions, service tips, part list and warranty
information. Should you have any questions concerning
the Equipment, please call the Dinex Hotline at 1-888-673­4639 (Monday through Friday from 8 am to 5 pm, Eastern
Standard Time).

IMPORTANT: For your safety, read and follow all cautions,
information and warnings

FREIGHT DAMAGE CLAIMS

Your Dinex® Products equipment was carefully inspected
and packed before leaving our factory.The transportation
company assumes full responsibility for safe delivery of
this equipment. Dinex® Products cannot assume responsi­bility for damage or loss incurred in transit. Visible damage
or loss should be noted on freight bill and signed by
person making delivery.

A freight claim should be filed immediately with the trans­portation company.If damage is unnoticed or concealed
until equipment is unpacked, notify the transportation
company immediately and tell them you want to file a
concealed damage claim.This must be done within fifteen
(15) days after delivery was made. Be sure to retain all

packing material and cartons.

WARNING:Installation of this equipment should be
performed only by persons qualified or licensed to install
electrical equipment.

• Service work should be performed only by a qualified
service technician. Service is available through
Authorized Dinex® Products Parts & Service Distributors
throughout the United States. For a complete listing of
these consult your distributor listing or write Dinex®
Products for the name of the nearest distributor.

• This equipment in intended for commercial use only.
Not for household use.

• Use of other than genuine Dinex® Products replace­ments parts or service work performed by other than
authorized Dinex® Products service agents will void the
warranty.

• Do not use any corrosive cleaners. Use only cleaners
approved for stainless steel.

Page 2

Introduction

Installation

SPRING ADJUSTMENT

NOTE: Spring adjustment is not covered under warranty.

Please note that china plates vary in weight. The following
is a guide to determine approximately how many springs
to use:

UNHEATED MODELS

Dish Diameter Springs Required

Up To 5” 4 Silver
5 1/8”To 5 3/4” 4 Silver
5 7/8”To 6 1/2” 4 Silver
6 9/16”To 7 1/4” 7 To 9 Silver
7 3/8”To 8 1/8” 9 To 11Silver
8 1/4”To 9 1/8” 10 To 13 Silver
9 1/4”To 10 1/8” 12 To 16 Silver
10 1/4”To 12 1/4” 16 To 22 Silver

HEATED MODELS

Dish Diameter Springs Required

6”To 7” 7 To 9 Brown
7”To 8” 9 To 11 Brown
8”To 9” 10 To 13 Brown
9”To 10” 12 To 16 Brown
10”To 11” 16 To 19 Brown
11”To 12” 19 To 22 Brown

TO ACCESS SPRINGS

CAUTION: Allow heated dispensers to cool down to room
temperature.Lift self-leveling mechanism out of the
cabinet (See Fig.1) and set it onto the floor.

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!

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Figure 1

CLEANING

WARNING: Never submerge or saturate electrical compo­nents in water.

IMPORTANT: Always disconnect the electrical power to
the equipment and allow equipment to cool down prior to
cleaning.

Clean outside of cabinet/cart with mild soap & water or a
cleaner approved for stainless steel. Never use cleaners
containing chlorine.

The self-leveling mechanism can be removed and cleaned
with mild soap and water or a cleaner approved for stain­less steel. Once the self-leveling mechanism has been
removed,the Heat Tube can be cleaned. NEVER submerge
the heating element, electrical controls and electrical
cord/plug in water.

REMOVAL OF HEATED TUBES FROM
CART/CABINET

1. Unplug cart from electrical source.

NOTE: Always start by removing the heated tube from the
cart which is the closest to the electrical source cord (Fig.4).

2. Lift self-leveling mechanism out of tube and place on
floor (Fig. 1).

3. Lift heated tube out of cart and rest on top of cart (Fig.

4). Reach inside cart following flexible conduit to twist­loc plug.Twist plug counterclockwise and remove from
receptacle. Heated tube may now be placed on floor.

4. Duplicate above steps for other tube or tubes.

5. To install tubes reverse above procedure. Always install
the heated tube that is the farthest from the electrical
source cord first. Pick up heated tube, place on top of
cart, connect twist-loc plug to receptacle inside cart
with a clockwise motion, lower tube into cart. Now
install the next farthest tube from the electrical source

Page 3

!

TO ADJUST SPRINGS

1. Place ten (10) dishes into the silo.

2. If the dishes are above the top of the plastic dish guides,
one or more of the springs must be unhooked. Always
unhook the lower end of the spring only (Fig. 2). Leave
the unhooked springs hanging for future use. Note, to
insure a smooth operation, maintain, as much as possi­ble, an even amount of springs in each spring section.

3. If after adjustment, the dishes are too low, remove the
dishes & reconnect springs making sure that an equal
amount of springs are connected in each section.
Repeat this procedure until plates are at the proper
height.

Once proper adjustment has been acquired, place
self-leveling mechanism back into the cart/cabinet.

THERMOSTAT ADJUSTMENT

NOTE: Thermostat adjustment is not covered under
warranty.

The thermostats are factory set at approximately 150° F.
This is the temperature at the thermostat and is not neces­sarily the actual plate temperature. The thermostat range
is from 100 to 200 degrees F.

To adjust the thermostat, remove self-leveling mechanism
(Fig.1).

The thermostat is located inside the Heated Tube (Fig.3).
To increase the temperature, turn the thermostat dial to a
higher number.To lower the temperature, turn to a lower
number.Select desires setting. Place self-leveling mecha­nism back into the cabinet.

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Figure 3

Figure 2

cord following same directions. After all tubes are
installed, place self-leveling mechanisms into tubes.

NOTE: Tubes in tubular style not removable (Fig.6).

Page 4

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Tubular Style

Cabinet Style

Figure 4

Self-leveling
Mechanism

Figure 5

Figure 6

HEATED &NON-HEATED DROP-IN
INSTALLATION INSTRUCTIONS

NON-HEATED SILO

Mod e l

Nu m be r

No n - He a te d /

Sh i e l d e d

Ac co m m o d a te s

Dish Di a m e te r

( A D )

Ove rall

Si ze Ri n g

Di a m e ter (R)

Di a m e ter Of
Hole Cu to u t

In Co u n ter (H)

Cu tout Di m e n s i o n s - C hina Pl a te Dro p i n s

I D P D S / 0 5 0 0 Up To 5" 8 1/4" 7 11/64"
I D P D S / 0 5 7 5 5 1/8" to 5 3/4" 9 " 8 3/16"
I D P D S / 0 6 5 0 5 7/8" to 6 1/2" 9 3/4" 8 15/16"
I D P D S / 0 7 2 5 6 5/8" to 7 1/4" 10 1/2" 9 11/16"
I D P D S / 0 8 1 2 7 3/8" to 8 1/8" 11 3/8" 10 9/16"
I D P D S / 0 9 1 2 8 1/4" to 9 1/8" 12 3/8" 11 9/16"
I D P D S / 1 0 1 2 9 1/4" to 10 1/8” 13 3/8" 12 9/16"
I D P D S / 1 2 0 0 10 1/4" to 12 1/4" 15 15/16" 14 11/16"

Mod e l
Nu m be r
He ate d /

Sh i e l d e d

Ac co m m o d a te s

Dish Di a m e te r

( A D )

Ove rall

Si ze Ri n g

Di a m e ter (R)

Di a m e ter Of
Hole Cu to u t

In Co u n ter (H)

Cu tout Di m e n s i o n s - C hina Pl a te Dro p i n s

I D P H D / 0 6 5 0 5 7/8" to 6 1/2" 9 3/4" 8 15/16"
I D P H D / 0 7 2 5 6 5/8" to 7 1/4" 10 1/2" 9 11/16"
I D P H D / 0 8 1 2 7 3/8" to 8 1/8" 11 3/8" 10 9/16"
I D P H D / 0 9 1 2 8 1/4" to 9 1/8" 12 3/8" 11 9/16"
I D P H D / 1 0 1 2 9 1/4" to 10 1/8” 13 3/8" 12 9/16"
I D P H D / 1 2 0 0 10 1/4" to 12 1/4" 15 15/16" 14 11/16"

R

H

A D

3 1/2”
( 9 c m )

1 / 4 ”

( 0 . 6 c m )

27 1/4”
( 6 9 c m )

Sh i e l d e d

2 8 ” ( 7 1 c m )