Dimplex PF2325CG, PF2325HG, PF3033HG, PF3033HL User Manual

Service Manual

Model Number: PF2325 PF3033

UL Part Number 690932XXXX

IMPORTANT SAFETY INFORMATION: Always read this manual rst before attempting to service this replace. For your

safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage.

REV PCN DATE

Dimplex North America Limited

1367 Industrial Road Cambridge ON Canada N3H 4W3 1-888-346-7539 www.dimplex.com

00 - 2-OCT-14

01 - 23-FEB-15

02 4-JAN-16

7400790100R02

TABLE OF CONTENTS

Operation ...........................................................3

Maintenance .........................................................5

Exploded Parts Diagram - PF2325 Mod 0-A ...............................6

Exploded Parts Diagram - PF2325 Mod B .................................7

Exploded Parts Diagram - PF3033 Mod 0-A ...............................8

Exploded Parts Diagram - PF3033 Mod B .................................9

Wiring Diagram .....................................................10

Main Control Board Replacement

(Mod 0-A units Only) ............................ 12

Flame LED Light and Media Light Assembly Replacement .................12

Floating Display Assembly / Main Control Board Replacement ..............13

Top Light

Heater Assembly

Power Cord

Replacement ..................................................13

Replacement ...........................................14

Replacement ................................................14

Flicker Motor & Rod Replacement ......................................14

gWaveTM Assembly

Relay Board Replacement

Power Supply Replacement

Log set

Replacement ....................................................16

Electronics Junction Board

Lower & Media LED Light Assembly

Replacement .........................................15

(Mod B units Only) .................................... 15

(Mod B units Only) .................................. 16

Replacement ..................................16

Replacement ..........................17

Partially Reective Glass

Replacement ....................................17

Power Regulator Board Installation (Mod 0 units Only) ....................17

Troubleshooting Guide ...............................................18

Always use a qualied technician or service agency to repair this replace.

NOTE: Procedures and techniques that are considered important enough to emphasize.

CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.

WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of re, serious

injury, or death.

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OPERATION

WARNING: This electric rebox must be properly in-

stalled before it is used.

This rebox operates with Comfort$averTM technology, which

automatically adjusts the fan speed and heater wattage to safely and precisely match the requirements of the room based on the thermostat setting. The heater operates such that once the room reaches the set point, the fan and heater will continuously run at a low level, to maintain the desired room temperature. If the temperature in the room rises signicantly, i.e. sun coming through a window or a central furnace turns on, the heater and fan will turn off and periodically turn back on to circulate the air around the unit, until the room temperature drops and requires the heater to be constantly on again.

NOTE:

tinuously while the heater is on.

NOTE:

is a built in cool down period of 1 minute before the fan shuts off completely.

gWaveTM Controls

The replace can be operated by a simple “wave” in-front of

the unit. By waving your hand vertically approximately 4 in. (102 mm) in-front of the gWaveTM sensor in the upper right hand corner of the unit, the unit and different control functions can be activated. This is also indicated by the LED light turning green.

There is a Gesture On/Off button located below the LED pilot light which can be used to turn this feature On or Off.

The unit is designed so that the fan will run con-

The element retains heat after shutdown, there

It is recommended that a straightened paperclip be used to press the button through the small hole. When the gWave

controls are turned off, the green light will ash 4 times

before turning off and it will remain solid green when the gWave

stration mode to exhibit all of the functions of the unit in a 95 second period of time. This can be activated by holding your hand in front of the gWaveTM sensor for 7 seconds. When the unit has gone through the demonstration mode once it will return to the previous operation.

NOTE:

controls are active.

The unit is programmed to have a built in demon-

Remote Operation

The replace is supplied with an IR multifunction remote

control.

NOTE: To operate correctly, the remote control must

be pointed towards the front of the unit.

Controls

1. Standby: Turns unit On or Off.

→ Activated by pressing the corresponding button on the

remote or “waving” in-front of the gWaveTM. “Waving” up will turn the unit On and “Waving” down will turn the unit Off.

• The unit will turn on with the same functions that it was set

to when it was turned Off and the intake temperature will be indicated on the On Screen Display.

NOTE: When any button is pressed the intake temperature will be displayed on the On Screen Display for 5 seconds.

2. Flame On/Off: Turns the ame effect On or Off.

Figure 1

⑦

③

gWave

Controls

⑥

⑩

⑪

LED Pilot Light

Gesture On/Off

②

④

⑥

⑧

⑩

①

③

⑤

⑦

⑨

→ Activated by pressing the corresponding button on the

remote or “waving” in-front of the gWaveTM - wave up to

turn on and wave down to turn off.

• When On the ame effect is visible in the unit.

3. Heat On/Off: Turns the heater On or Off.

→ Activated by pressing the corresponding button on the remote or holding your hand in-front of the gWaveTM for 3 seconds.

• Indicated by the icon and intake temperature being illuminated on the Floating Display™ and the heater turning On or Off.

NOTE: The heater can be operated when the ame is

not visible. In this case the icon will remain on the Float-

ing Display™ until the heater is turned off or the ames are

turned back on.

→ Changed by repeatedly pressing the corresponding button on the remote.

• Cycles through the different preset ambient lighting settings of the unit, this includes different combinations of

colors of the top lighting, ame base and media lighting (if

applicable).

NOTE: The last option is a personalized color setting

(“P”), where using the buttons on the remote the lighting

of the unit can be adjusted to any shade of any color. The initial setting is no light (Red=0, Blue=0, Green=0) and can

be adjusted, while the display is ashing, by pressing the

outlined buttons (below) to adjust the tones.

Red Tones: increase and the decrease.

Green Tones: increase and decrease.

Blue Tones: increase and decrease.

4. Temperature Down: Decreases the heat output.

→ Adjusted by repeatedly pressing the corresponding button on the remote.*

• Indicated by set point temperature on the Floating Display™ decreasing and the speed of the fan decreasing to reduce the amount of heat being projected into the room.**

5. Temperature Up: Increases the heat output.

→ Adjusted by repeatedly pressing the corresponding button on the remote.*

• Indicated by the set point on the Floating Display™

increasing and the speed of the fan increasing to increase the amount of heat being projected into the room.

* The rst time the button is pressed the current tempera- ture set point will be displayed for 5 seconds.

** The temperature can be adjusted from 5 °C to 30 °C (41 °F to 86 °F).

NOTE: Pressing the then will toggle between °C

and °F.

6. Eco: Runs the heater in a reduced wattage range

when activated.

→ Adjusted by pressing the corresponding button on the remote when the heater is on.

• Indicated by the icon being illuminated on the Floating

Display™ and the speed of the fan will decrease proportionally.

7. Boost: Turns On/Off the heater boost function.

Runs the unit at the full rated wattage.

→ Activated and adjusted by repeatedly pressing the corresponding button on the remote.

• Indicated by the heater running at full heat, for a predetermined amount of time, to quickly heat up a cold room/ space. The Boost can be set for a maximum of 20 minutes, in 5 minute increments.

8. Multi-Fire XD™: Scrolls through the different

media theme color presets for the media, ame base

and top lights.

9. Brightness: Changes the brightness of the lights

in the unit.

→ Adjusted by repeatedly pressing the corresponding button on the remote.

• Indicated by the second digit on the Floating Display™ changing to show: “A” (high), “b” (low), “C” (high with media icker) and “d” (low with media icker).

NOTE: Media icker is not an option on the Multi-Fire

XD™ levels 5, 6 or P.

10. Sleep timer: Turns the unit off after a preset

duration (from 30 minutes (0.5h) to 8 hours, in ½ hour increments).

→ Activated and adjusted by repeatedly pressing the corresponding button on the remote.

• Indicated by the Floating Display™ changing to indicate 30 minutes (0.5 h) through 8 hours. The replace will

automatically turn off when the sleep timer reaches zero minutes. The sleep timer can be cancelled at any time by pressing the sleep timer button repeatedly until the sleep timer will no longer be visible.

11. Numerical Display

→ Default display will be the heater air intake temperature or settings (e.g. Multifire XD, Brightness, etc.)

Disable Heat

If desired, depending on the season, the heater on the unit can be disabled. The unit will operate in the same fashion, with remainder of the controls.

Pressing the then will enable or disable the heater. When in the heat disable mode, the temperature reading/ setting on the On Screen DisplayTM displays nothing (“--”).

NOTE: The heater will not work when the unit is con-

trolled with gWaveTM either.

Checking Software Level

The revision can be checked by press and at the same time.

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Resetting the Temperature Cutoff Switch

Should the heater overheat, an automatic cut out will turn

the replace off and it will not come back on without being

reset. It can be reset by unplugging the unit and waiting 15 minutes before plugging the unit back in.

Once power is restored the unit will start to reset itself. During this process you will hear repeated beeps and the Floating Display™ may turn on and off.

CAUTION: If you need to continuously reset the heater, disconnect power and call Dimplex customer service at 1-888-DIMPLEX (1-888-346-7539).

Battery Replacement (Figure 3)

To replace the battery:

1. Slide battery cover open on the back of the remote

control.

2. Install one 3V (CR 2032) battery in the battery holder.

3. Close the battery cover.

Battery must be recycled or disposed of properly. Check with your Local Authority or Retailer for recy-

cling advice in your area.

MAINTENANCE

WARNING: Disconnect power before attempting any

maintenance or cleaning to reduce the risk of re, electric

shock or damage to persons.

CAUTION: Allow adequate time for the element and

body casing to cool before attempting to clean the unit.

It is suggested that the heater be inspected regularly, for cleanliness of the fan exhaust and intake grille, to ensure optimal performance is maintained. The grille can be cleaned by vacuuming off all dust and dirt.

Glass Cleaning

The front glass is cleaned in the factory during the assembly operation. During shipment, installation, handling, etc., the front glass may collect dust particles, these can be removed by dusting lightly with a clean dry cloth.

To remove ngerprints or other marks, the glass can be

cleaned with a damp cloth. The glass should be completely dried with a lint free cloth to prevent water spots. To prevent scratching, do not use abrasive cleaners or spray liquids on the glass surface.

Fireplace Surface Cleaning

To remove ngerprints or other marks, the exterior nish

can be cleaned with a damp cloth with a mild detergent. The surface should be completely dried with a lint free cloth to prevent water spots.

Servicing

Except for installation and cleaning described in this manual, an authorized service representative should perform any other servicing.

EXPLODED PARTS DIAGRAM - PF2325 Mod 0-A

Replacement Parts - PF2325 Mod 0-A:

1. Flicker Motor .......................... 2000480100RP

2. Heater Assembly (with cutouts) ...........2203650100RP*

*For MOD 0 units send Power Regulator Board as well

3. Cord Set ............................. 4100090204RP

4. Remote Control ....................... 3001250100RP

5. Main Control Board ....................3001260100RP

6. gWaveTM Assembly .................... 3001400100RP

7. Floating Display™ Assembly .............3001470100RP

8. Electronics Junction Board ............... 3001460100RP

9. Log set .............................. 0441690100RP

10. Media Tray - Flat ......................0441580100RP

Curved .................... 0441580300RP

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11. Front Glass - Flat ...................... 1026770100RP

Curved ................... 1026770300RP

12. Partially Reective Glass ................ 5902750100RP

13. Brick Panel Set ........................ 0441600100RP

14. Flicker Assembly ...................... 5902830100RP

15. Lower Light Assembly ..................3001310100RP

16. Media LED Light Assembly ..............3001330300RP

17. Flame LED Light Assembly .............. 3001330100RP

18. Glass Media .......................... 1400070200RP

19. Acrylic (Ice) Media .....................1400130200RP

20. Power Regulator Board .............

PFRESISTORPCBRP

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