Dimplex DS4411, DS2205 Owner's Manual

Owner’s Manual

Model
DS4411
DS2205

7210170100R01

IMPORTANT SAFETY INFORMATION: Always read this manual rst

before attempting to install or use this stove. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.

To view the full line of Dimplex products, please visit
www.dimplex.com

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Table of Contents

Always use a qualied technician

or service agency to repair
this stove.

!

NOTE: Procedures and
techniques that are considered
important enough to emphasize.

CAUTION: Procedures and
techniques which, if not carefully
followed, will result in damage to
the equipment.

WARNING: Procedures

and techniques which, if not
carefully followed, will expose

the user to the risk of re,

serious injury, or death.

Welcome & Congratulations . . . . . . . . . . . . . . . . . . 3

IMPORTANT INSTRUCTIONS . . . . . . . . . . . . . . . . 4

Quick Reference Guide . . . . . . . . . . . . . . . . . . . . . . 7

Stove Installation ...........................7

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . 15

3

Welcome & Congratulations

Thank you and congratulations for choosing to purchase an electric
stove from Dimplex, the world leader in electric stoves.

Please carefully read and save these instructions.

CAUTION: Read all instructions and warnings carefully before

starting installation. Failure to follow these instructions may result in a

possible electric shock, re hazard and will void the warranty.

Please record your model and serial numbers below for future
reference: model and serial numbers can be found on the Model and
Serial Number Label of your stove.

NO NEED TO RETURN TO THE STORE

Questions with operation or assembly? Require Parts Information?

Product Under Manufacturer’s Warranty?

Contact us at:  www.dimplex.com/customer_support

For Troubleshooting and Technical Support

OR  Toll-Free 1-888-DIMPLEX (1-888-346-7539)

Monday to Friday 8:00 a.m. to 4:30 p.m. EST

Please have your model number and product serial
number ready. (See above)

Part Number

Serial Number

Model Number

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When using electrical appliances,
basic precautions should always
be followed to reduce the risk of
fire, electric shock, and injury to
persons, including the following:

① Read all instructions before

using this appliance.

② The heater is hot when in use.

To avoid burns, do not let bare
skin touch hot surfaces. The trim
around the heater outlet becomes
hot during heater operation.
Keep combustible materials, such
as furniture, pillows, bedding,
papers, clothes, and curtains at
least 3 feet (0.9m) from the front
of the unit.

CAUTION: High Temperature,
keep electrical cord, drapery, and
other furnishings at least 3FT
(0.9m) from the front of the heater
and away from the side and rear.

③ Extreme caution is necessary

when any heater is used by or
near children or invalids and
whenever the unit is left operating
and unattended.

④ Always unplug the stove when

not in use.

⑤ Do not operate any unit with

IMPORTANT INSTRUCTIONS

a damaged cord or plug, or if the
heater has malfunctioned, or if
the stove has been dropped or
damaged in any manner. Return
heater to authorized service
facility for examination, electrical
or mechanical adjustment or
repair.

⑥ Do not use outdoors.
⑦ The stove is not intended for

use in bathrooms, laundry areas
and similar indoor locations.
Never locate heater where it may
fall into a bathtub or other water
container.

⑧ Do not run the cord under

carpeting. Do not cover cord with
throw rugs, runners or the like.

Arrange cord away from trafc

area and where it will not be
tripped over.

⑨ To disconnect the unit, turn

the controls off, then remove the
plug from the outlet.

⑩ Do not insert or allow foreign

objects to enter any ventilation
or exhaust opening as this may

cause an electric shock or re, or

damage to the heater.

⑪ To prevent a possible re, do

5

SAVE THESE INSTRUCTIONS

not block air intake or exhaust
in any manner. Do not use on
soft surfaces, like a bed, where
openings may become blocked.

⑫ All electrical heaters have

hot and arcing or sparking parts
inside. Do not use in areas where

gasoline, paint, or ammable

liquids are used or stored or
where the unit will be exposed to

ammable vapours.

⑬ Do not modify the stove.

Use it only as described in
this manual. Any other use
not recommended by the

manufacturer may cause re,

electric shock or injury to persons.

⑭ To reduce the risk of electric

shock, this appliance has a
polarized plug (one blade is
wider than the other). This plug

will t in a polarized outlet only
one way. If the plug does not t

fully in the outlet, reverse the

plug. If it still does not t, contact

a qualied electrician to install

the proper outlet. Do not change
the plug in any way. This heater

is not intended for use with an
extension cord. Plug the cord
directly into an appropriate wall
receptacle.

⑮ Do not burn wood or other

materials in the stove.

⑯ Always use a certied

electrician should new circuits or
outlets be required.

⑰ Always use properly grounded,

fused and polarized outlets.

⑱ Disconnect all power supply

before performing any cleaning,
maintenance or relocation of the
unit.

⑲ When transporting or storing

the unit and cord, keep in a
dry place, free from excessive
vibration and store so as to avoid
damage.

IMPORTANT INSTRUCTIONS

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

NO USER-SERVICEABLE PARTS INSIDE

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WARNING: Remote control
contains small batteries.
Keep away from children. If

swallowed, seek medical attention
immediately.

WARNING: Do not install
battery backwards, charge, put

in re or mix with used or other

battery types - may explode or
leak causing injury.

!

NOTE: Changes or

modications not expressly

approved by the party responsible
for compliance could void
user's authority to operate the
equipment.

CAUTION: This equipment
has been tested and found
to comply with the limits for
Class B digital device, pursuant
to part 15 of the FCC Rules.
These limits are designed to
provide reasonable protection
against harmful interference in
a residential installation. This
equipment generates, uses and
can radiate radio frequency
energy and, if not installed
and used in accordance with
the instructions, may cause
harmful interference to radio or
television reception, which can

IMPORTANT INSTRUCTIONS

be determined by turning the
equipment off and on, the user is
encouraged to try to correct the
interference by one or more of the
following measures:

Reorient or relocate the •
receiving antenna.

Increase the separation •
between the equipment and
the receiver.

Connect the equipment into •
an outlet on a circuit different
from that to which the
receiver is connected.

Consult the dealer or an •
experienced radio/TV
technician for help.

Operation is subject to the
following two conditions: (1)
this device may not cause
interference and (2) this device
must accept any interference,
including interference that may
cause undesired operation of the
device.

7

!

NOTE: A 15 Amp, 120

Volt circuit is required. A
dedicated circuit is preferred
but not essential in all cases.
A dedicated circuit will be
required if, after installation,
the circuit breaker trips or
fuses blow on a regular basis
when the heater is operating.
Additional appliances on the
same circuit may exceed the
current rating of the circuit
breaker.

WARNING: Ensure the

power cord is not installed so
that it is pinched or against a

sharp edge and ensure that
the power cord is stored or
secured to avoid tripping or
snagging to reduce the risk of

re, electric shock or injury to

persons.

Construction and electrical

wiring must comply with local
building codes and other
applicable regulations to

reduce the risk of re, electric

shock and injury to persons.

Do not attempt to wire your

own new outlets or circuits. To

reduce the risk of re, electric

Quick Reference Guide

Prior to the rst use of the 1.
Compact Stove verify the
following:

Are the circuit breakers for •
the unit on?

Are the light bulbs in your •

Compact Stove loose?

(to check, follow the
instructions for replacing
the light bulbs under the
Maintenance Section of
this manual)

The heater on your 2. Compact

Stove may emit a slight,

harmless odor when rst

used. This odor is a normal
condition caused by the initial
heating of internal heater
parts.

The information regarding the 3.
model of your Compact Stove
can be found on the rating
plate located on the back of
the unit.

Stove Installation

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OFF

MANUAL

Operation

Stove Installation

shock or injury to persons,
always use a licensed
electrician.

Make sure the unit’s 3 1.
Position switch is switched
OFF (refer to operating
instruction section).

Plug the unit into a 15 2.
Amp/120 VAC outlet.

Figure 1

A

B

C

A. 3 Position Switch

The switch has two (2) ON
positions marked with "

" and
“Manual”. The “Manual” position
is for manual operation. In this
position the built-in remote control
is by-passed.

The "

" position is for operating

the unit with the provided remote
control. When in "

" position
the unit is operated with the ON
and OFF buttons of the remote
control.

When the switch is in the center
position the unit is off.

B. Heater ON/OFF Switch

The Heater ON/OFF Switch
supplies power to the heater
fan and the heater element.
When the switch is in the ON
position the heater operates if the
thermostat calls for heat.

C. Heater Thermostat Control

To adjust the temperature to
your individual requirements,

9

ON
Button

Battery Cover

OFF
Button

Insulator Strip

Figure 2turn the thermostat control

clockwise all the way to turn
on the heater. When the room
reaches the desired temperature,
turn the thermostat knob counter
clockwise until you hear a click.
Leave in this position to maintain
the room temperature at this
setting. For additional heat, turn
clockwise until you hear the click
again and the heater will turn on.

!

NOTE: When the heater

is switched ON, the heater
fan will operate. The heater
element may or may not
be on, depending on the
thermostat control setting (see
“Heater Thermostat Control”).

Resetting The
Temperature Cutoff
Switch

The heater is protected with
a safety device to prevent
overheating. Should the heater
overheat, an automatic cut out
will turn the heater off and it will
not come back on without being
reset. It can be reset by switching
the 3 Position Switch to OFF and

waiting ve (5) minutes before

switching the unit back on.

CAUTION: If you need to

Operation

continuously reset the heater,
unplug the unit and call
Dimplex North America Limited
at 1-888-346-7539.

Remote Operation (Figure 2)

The stove is supplied with an
integrated on/off remote control.

!

NOTE: Ensure that the

stove’s 3 Position Switch is set
to the Remote setting ("

").

To operate, push the ON button
to turn stove on, push the OFF
button to turn the stove off.

!

NOTE: Before attempting any

operation with the remote, pull
the plastic insulator strip out from
between the remote casing and

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Operation

battery cover (Figure 2).

Remote Control
Initialization

Place the 3 Position Switch 1.
(Figure 1A) in the OFF (“ o ”)
position.

Wait a minimum of ve (5) 2.
seconds and then place the 3
Position Switch in the Remote

position ("

").

Within 10 seconds of 3.
changing the switch position,
press the ON button located
on the remote control (Figure

2). This will synchronize the
remote control and the stove
receiver.

!

NOTE: You will have only 10
seconds to perform this last step.
Failure to do so will result in these
steps needing to be followed
again.

Battery Replacement

To replace the battery:

Slide battery cover open on 1.
the remote control.

Correctly install one (1) 12 2.
Volt (A23) battery in the
battery holder.

Close the battery cover.3.

Battery must be recycled
or disposed of properly.

Check with your Local
Authority or Retailer for recycling
advice in your area.

11

Maintenance

WARNING: Disconnect

power before attempting any
maintenance or cleaning to

reduce the risk of re, electric

shock or damage to persons.

CAUTION: Allow at least

10 minutes for light bulbs
and heater to cool off before
touching bulbs to avoid
accidental burning of skin.

Light Bulb Replacement

Light bulbs need to be replaced
when you notice a dark section

of the ame or when the clarity

and detail of the log exterior
disappears. There are two (2)
bulbs located under the log set

which generate the ames and

embers.

Helpful Hints: It is a good idea to
replace all light bulbs at one time
if they are close to the end of their
rated life. Group replacement will
reduce the number of times you
need to open the unit to replace
light bulbs.

Light Bulb Requirements:

Quantity of two (2) clear
chandelier or candelabra bulbs
with an E-12 (small) socket base,
25 Watt rating.

Figure 3

Required tools: Phillips screw

driver.

Replacement:

1. Remove the ve screws from

the access panel, located
on the back of the unit, and
remove access panel.

2. Locate and examine the bulb

to determine if replacement is
required.

3. Unscrew the bulb counter

clockwise.

4. Insert new bulbs.

5. Secure access panel to unit.

Clear Door Panel Cleaning

The clear door is cleaned in
the factory during the assembly

Light
Bulbs (2)

Access Panel

Screws

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Warranty

One Year Limited Warranty

Products to which this limited warranty
applies

This limited warranty applies to the
following models of your newly purchased
Dimplex electric stove DS4411 and
DS2205 and to newly purchased Dimplex
stove surrounds (mantels) and trims. This
limited warranty applies only to purchases
made in any province of Canada except
for Yukon Territory, Nunavut, or Northwest
Territories or in any of the 50 States of
the USA (and the District of Columbia)
except for Hawaii and Alaska. This
limited warranty applies to the original
purchaser of the product only and is not

transferable.

Products excluded from this limited
warranty

Light bulbs are not covered by this
limited warranty and are the sole
responsibility of the owner/purchaser.
Products purchased in Yukon Territory,
Nunavut, Northwest Territories, Hawaii,
or Alaska are not covered by this limited
warranty. Products purchased in these
States, provinces, or territories are sold
AS IS without warranty or condition of
any kind (including, without limitation,
any implied warranties or conditions of

merchantability or tness for a particular

purpose) and the entire risk of as to the

operation. During shipment,
installation, handling, etc., the
clear door may collect dust
particles. These can be removed
by dusting lightly with a clean, dry
cloth.

To remove ngerprints or other

marks, the clear doors can be
cleaned with a damp cloth. The
clear door should be completely
dried with a lint free cloth to
prevent water spots. To prevent
scratching, do not use

abrasive cleaners or spray liquids
on the clear door surface.

Compact Stove Surface
Cleaning

Use warm water only to clean
painted surfaces of the Compact
Stove. Do not use abrasive
cleaners.

Servicing

Except for light bulb replacement
and cleaning described above, an
authorized service representative
should perform any other
servicing.

Maintenance

13

Warranty

quality and performance of the products
is with the purchaser, and in the event
of a defect the purchaser assumes the
entire cost of all necessary servicing or
repair.

What this limited warranty covers and for
how long

Products covered by this limited warranty
have been tested and inspected prior to
shipment and, subject to the provisions
of this warranty, Dimplex warrants such
products to be free from defects in
material and workmanship for a period

of 12 months from the date of the rst

purchase of such product.

The limited 12 month warranty period
also applies to any implied warranties that
may exist under applicable law. Some
jurisdictions do not allow limitations on
how long an implied warranty lasts, so
the above limitation may not apply to the
purchaser.

What this limited warranty does not cover

This limited warranty does not apply to
products that have been repaired (except
by Dimplex or its authorized service
representatives) or otherwise altered. This
limited warranty does further not apply
to defects resulting from misuse, abuse,
accident, neglect, incorrect installation,
improper maintenance or handling, or
operation with an incorrect power source.

What you must do to get service under
this limited warranty

Defects must be brought to the attention of
Dimplex Technical Service by contacting
Dimplex at 1-888-DIMPLEX (1-888­346-7539), or 1367 Industrial Road,
Cambridge Ontario, Canada N1R 7G8.
Please have proof of purchase, catalogue/

model and serial numbers available when
calling. Limited warranty service requires
a proof of purchase of the product.

What Dimplex will do in the event of a
defect

In the event a product or part covered
by this limited warranty is proven to be
defective in material or workmanship
during the 12 month limited warranty
period you have the following rights:

Dimplex will in its sole discretion •
either repair or replace such
defective product or part without
charge. If Dimplex is unable to
repair or replace such product or
part, or if repair or replacement is
not commercially practicable or
cannot be timely made, Dimplex
may, in lieu of repair or replacement,
choose to refund the purchase price
for such product or part.

Limited warranty service will be •
performed solely by dealers or
service agents of Dimplex authorized
to provide limited warranty services.

The purchaser is responsible for •
removal and transportation of such
product or part (and any repaired
or replacement product or part) to
and from the authorized dealer’s or
service agent’s place of business.

This limited warranty does not entitle •
the purchaser to on-site or in­home services. On-site or in-home
services may be performed at the

purchaser’s specic request and

expense at Dimplex’s then-current
rates for such services.

Dimplex will not be responsible for, •
and the limited warranty services

14 www.dimplex.com

Warranty

shall not include, any expense
incurred for installation or removal
of the product or part (or any
replacement product or part) or
any labour or transportation costs.
Such costs shall be the purchaser’s
responsibility.

What Dimplex and its dealers and service
agents are also not responsible for:

IN NO EVENT WILL DIMPLEX, OR ITS
DIRECTORS, OFFICERS, OR AGENTS,
BE LIABLE TO THE PURCHASER OR

ANY THIRD PARTY, WHETHER IN

CONTRACT, IN TORT, OR ON ANY
OTHER BASIS, FOR ANY INDIRECT,
SPECIAL, PUNITIVE, EXEMPLARY,
CONSEQUENTIAL, OR INCIDENTAL
LOSS, COST, OR DAMAGE ARISING
OUT OF OR IN CONNECTION WITH
THE SALE, MAINTENANCE, USE, OR
INABILITY TO USE THE PRODUCT,
EVEN IF DIMPLEX OR ITS DIRECTORS,
OFFICERS, OR AGENTS HAVE BEEN
ADVISED OF THE POSSIBILITY OF

SUCH LOSSES, COSTS OR DAMAGES,
OR IF SUCH LOSSES, COSTS, OR
DAMAGES ARE FORESEEABLE. IN
NO EVENT WILL DIMPLEX, OR ITS
OFFICERS, DIRECTORS, OR AGENTS
BE LIABLE FOR ANY DIRECT LOSSES,
COSTS, OR DAMAGES THAT EXCEED
THE PURCHASE PRICE OF THE
PRODUCT.

SOME JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION
MAY NOT APPLY TO THE PURCHASER.

How State and Provincial law apply

This limited warranty gives you specic

legal rights, and you may also have other
rights which vary from jurisdiction to
jurisdiction. The provisions of the United
Nations Convention on Contracts for
the Sale of Goods shall not apply to this
limited warranty or the sale of products
covered by this limited warranty.

15

Log Set Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0438500400RP

Heater Assembly (with Cutout) . . . . . . . . . . . . . . . . . . . . . . . . 2200491000RP

Flicker Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2000210100RP

3 Position Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2800071100RP

Heater On/Off Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2800070200RP

Thermostat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2300150100RP

Thermostat Knob. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8800000300RP

Cord Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4100090201RP

Light Holder (x2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4200121000RP

Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3000370500RP

Remote Receiver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3000380200RP

© 2012 Dimplex North America Limited

Dimplex North America Limited

1367 Industrial Road
Cambridge ON
Canada N1R 7G8

Replacement Parts