Dimplex DFR2551L, DFR2551G User Manual

Service Manual

Model Number: DFR2551L DFR2551G

UL Part Number 6908922259 6908922559

IMPORTANT SAFETY INFORMATION: Always read this manual rst before attempting to service this

replace. For your safety, always comply with all warnings and safety instructions contained in this

manual to prevent personal injury or property damage.

REV PCN DATE

Dimplex North America Limited

1367 Industrial Road Cambridge ON Canada N3H 4W3 1-888-346-7539 www.dimplex.com

00 - 6-JAN-16

7400910100R00

TABLE OF CONTENTS

Operation ...........................................................3

Maintenance .........................................................4

Exploded Parts Diagram ...............................................5

Replacement Parts ...................................................5

Wiring Diagram ......................................................6

Switchboard Replacement .............................................7

Relay Board Replacement .............................................7

AC/DC Adapter Replacement ...........................................8

Display/Control Board Replacement .....................................8

Heater Assembly Replacement .........................................9

Power Cord Replacement ..............................................9

Flicker Motor & Flicker Rod Replacement ................................9

Flame LED Light Assembly Replacement ................................10

Coloured Flame LED Light Assembly Replacement .......................10

Log Set Assembly Replacement .......................................10

Partially Reective Panel Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Thermistor Replacement .............................................11

Troubleshooting Guide ...............................................12

Always use a qualied technician or service agency to repair this replace.

NOTE: Procedures and techniques that are considered important enough to emphasize.

CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the

equipment.

WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the

risk of re, serious injury, or death.

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OPERATION

Figure 1

A C D E

Floating Display

WARNING: This electric rebox must be properly in-

stalled before it is used.

The unit can be controlled by either the manual controls

which are located on the upper right of the replace or the remote (Figure 1 & 2).

The replace is supplied with an IR multifunction remote

control. This remote control has a range of approximately

16 ft (5 m). To operate correctly, the remote control must be pointed towards the Floating DisplayTM.

NOTE: Before attempting any operation with the remote, pull the plastic insulator strip out from between the remote casing and battery cover.

A. Standby

Turns the unit On and Off.

→ Activated by pressing the Standby button on the remote

or the unit.

• The unit will turn on with the same functions that it was

set to when it was turned Off and the intake temperature

will be indicated on the On Screen Display.

NOTE: When any button is pressed the intake tem-

perature will be displayed on the On Screen Display for 5

seconds.

B. Flame Effects

Turns the ame effect On and Off.

→ Activated by pressing the button on the remote.

C. Heat ON/OFF

Cycles the unit sequentially through the 3 settings: Low Heat, High Heat and Off.

→ Activated by pressing the button on the unit or the remote.

• Indicated by the (low heat) or the (high heat) icon

and the intake temperature being displayed on the On

Screen Display, for 5 seconds before turning off.

NOTE: After the heater is switched off, there is a 60 second fan delay, where the fan will continue running before turning off.

NOTE: The unit can be operated in Heat Only Mode.

When the unit is only running with the heater, the (low

heat) or the (high heat) icon and the intake temperature will continuously be displayed on the On Screen Display.

NOTE: The heater may emit a slight, harmless odor

when rst used. This odor is a normal condition caused by

initial heating of internal heater.

D & E. Thermostat Controls

Adjusts the temperature set point to your individual requirements. Once the desired set temperature is reached the heater will turn off. The heater will cycle on and off to maintain the desired set temperature. The default temperature

setting is 72°F (22°C).

→ Adjusted by pressing the

and the to increase the set point on the remote.

• The On Screen Display will indicate the temperature set

point as it is adjusted.

NOTE: Holding the button down, then press on

the unit, will change the temperature from °C to °F, or vice

versa.

to decrease the set point

Disable Heat

If desired, depending on the season, the heater on the unit can be disabled. The unit will operate in the same fashion, with remainder of the controls.

Pressing the and buttons on the unit at the same time and holding for 2 seconds will disable and enable the heater.

NOTE: When the heater has been disabled and either

the or the is pressed the On Screen Display will indicate “--”.

F. Color Themes

Different presets of ambient lighting color combinations contained in the unit.

→ Changed by repeatedly pressing the corresponding but-

ton on the remote or the unit.

• Cycles through the different preset ambient lighting settings of the unit, this includes different combinations of

colours of the ame and media lighting (if applicable).

NOTE: The last theme (media versions) or the second

to last theme (log set versions) of the cycle is a prism

where the unit cycles through a variety of colours. Pressing

the button stops the cycling and holds the unit on the preferred color, indicated by a solid circle. When the unit is on prism, and is cycling through the colours, a rotating

circle will be displayed.

Changes the brightness of the lights in the unit.

→ Adjusted by repeatedly pressing the corresponding but-

• Indicated by the second digit on the Floating Display™

Brightness

ton on the remote.

changing to show: “H” (high), and “L” (low).

H. Sleep Timer

The Sleep Timer can be set to automatically shut off the replace after a preset time (from 30 minutes to 8 hours).

→ To set the timer press the timer button on either the

remote or the unit, repeatedly, until the desired time is displayed.

• The On Screen Display will display the different times as

it is adjusted. Once the timer has begun, pressing the

button will display the time remaining before the unit

turns Off.

NOTE: The Sleep Timer can be cancelled at any time

by pressing the button repeatedly until the sleep timer displays nothing.

Resetting the Temperature Cutoff Switch

Should the heater overheat, an automatic cut out will turn

the heater off and it will not come back on without being reset. It can be reset by unplugging the unit and waiting 5 minutes before plugging the unit back in.

CAUTION: If you need to continuously reset the heater,

unplug the unit and call technical support at 1-888-346-

7539.

Remote Control Battery Replacement

To replace the battery:

1. On the back of the remote control, slide battery cover open on the remote control.

2. Correctly install one 3 Volt (CR2032 [longer life] or

CR2025) battery in the battery holder.

3. Close the battery cover.

Battery must be recycled or disposed of properly. Check with your Local Authority or Retailer for recycling advice in your area

MAINTENANCE

WARNING: Disconnect power before attempting any

maintenance or cleaning to reduce the risk of re, electric

shock or damage to persons.

Glass Cleaning

The glass is cleaned in the factory during the assembly operation. During shipment, installation, handling, etc., the front glass panel may collect dust particles; these can be removed by dusting lightly with a clean dry cloth.

To remove ngerprints or other marks, the front glass panel

can be cleaned with a damp cloth. The front glass panel should be completely dried with a lint free cloth to prevent water spots. To prevent scratching, do not use abrasive cleaners or spray liquids on the glass surface.

Fireplace Cleaning

Use warm water only to clean painted surfaces of the

Compact Fireplace. Do not use abrasive cleaners.

To prolong the life of your unit and optimize the performance of your heater, vacuum or dust the outlet of

the heater, and under and behind your rebox, on a regular

basis.

Servicing

Except for the cleaning described above, an authorized service representative should perform any other servicing.

Figure 2

B C

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