Dimplex DFP18-1041, DFP18-1046, DFP18-1069 Owner's Manual

Owner’s Manual

Model
CFP3913
DFP18-1041
DFP18-1046
DFP18-1069

7209260100R06

IMPORTANT SAFETY INFORMATION: Always read this manual rst
before attempting to install or use this replace. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.

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Table of Contents

Always use a qualied technician
or service agency to repair
this replace.

!

NOTE: Procedures and
techniques that are considered
important enough to emphasize.

CAUTION: Procedures and
techniques which, if not carefully
followed, will result in damage to

the equipment.

WARNING: Procedures

and techniques which, if not
carefully followed, will expose
the user to the risk of re,
serious injury, or death.

Welcome & Congratulations .................3

IMPORTANT INSTRUCTIONS ...............4

Fireplace Installation .......................7

Operation ................................8

Maintenance .............................9

Warranty ...............................11

Replacement Parts ........................14

3

Welcome & Congratulations

Thank you and congratulations for choosing to purchase an electric
replace from Dimplex, the world leader in electric replaces.

Please carefully read and save these instructions.

CAUTION: Read all instructions and warnings carefully before
starting installation. Failure to follow these instructions may result
in a possible electric shock, re hazard and will void the warranty.

Please record your model and serial numbers below for future
reference: model and serial numbers can be found on the Model and
Serial Number Label of your replace.

NO NEED TO RETURN TO THE STORE

Questions with operation or assembly? Require Parts Information?

Product Under Manufacturer’s Warranty?

Contact us at:  www.dimplex.com/customer_support

For Troubleshooting and Technical Support

OR  Toll-Free 1-888-DIMPLEX (1-888-346-7539)

Monday to Friday 8:00 a.m. to 4:30 p.m. EST

Please have your model number and product serial
number ready. (See above)

Model Number

Serial Number

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When using electrical appliances,
basic precautions should always
be followed to reduce the risk of
fire, electric shock, and injury to
persons, including the following:

① Read all instructions before
using the electric replace.

② This heater is hot when in use.

To avoid burns, do not let bare
skin touch hot surfaces. The trim
around the heater outlet becomes
hot during heater operation. Keep
combustible materials, such
as furniture, pillows, bedding,
papers, clothes, and curtains at
least 3 ft (0.9 m) from the front of

the heater and keep them away

from the sides and rear.

③ Extreme caution is neces-

sary when any heater is used by

or near children or invalids and

whenever the unit is left operating

and unattended.

④ Always unplug the heater when

not in use.

⑤ Do not operate any heater

after it malfunctions. Disconnect
power at the service panel and
have the heater inspected by a
reputable electrician before reus­ing.

IMPORTANT INSTRUCTIONS

⑥ Do not operate any unit with

a damaged cord or plug, or if the
heater has malfunctioned, or if
the electric replace has been

dropped or damaged in any man-

ner, contact Dimplex Technical

Service at 1-888-346-7539.

⑦ Do not use outdoors.

⑧ This heater is not intended for

use in bathrooms, laundry ar­eas and similar indoor locations.
Never locate this heater where

it may fall into a bathtub or other

water container.

⑨ Do not run cord under carpet-

ing. Do not cover cord with throw
rugs, runners, or the like. Arrange
cord away from trafc area and
where it will not be tripped over.

⑩ To disconnect heater, turn

controls to off, then remove plug
from outlet.

⑪ Do not insert or allow foreign

objects to enter any ventilation
or exhaust opening as this may
cause an electric shock or re, or
damage the heater.

⑫ To prevent a possible re, do

not block air intakes or exhaust in
any manner.

⑬ All electrical heaters have

5

SAVE THESE INSTRUCTIONS

hot and arcing or sparking parts
inside. Do not use in areas where
gasoline, paint, or ammable
liquids are used or stored.

⑭ Do not modify the heater.

Use it only as described in this
manual. Any other use not recom­mended by the manufacturer may
cause re, electric shock, or injury
to persons.

⑮ To reduce the risk of electric
shock, this heater has a polarized

plug (one blade is wider than the

other). This plug will t in a polar­ized outlet only one way. If the
plug does not t fully in the outlet,
reverse the plug. If it still does not
t, contact a qualied electrician
to install the proper outlet. Do not
change the plug in any way.

⑯Always plug heaters directly
into a wall outlet/receptacle.
Never use with an extension cord

or relocatable power tap (outlet/
power strip).

⑰ Do not burn wood or other

materials in the Fireplace.

⑱ Do not strike the front glass.

⑲ Always use a certied electri-

cian should new circuits or outlets
be required.

⑳ Always use properly grounded,
fused and polarized outlets.

㉑ Disconnect all power supply
before performing any cleaning,
maintenance or relocation of the
heater.

㉒ When transporting or storing

the heater and cord, keep in a
dry place, free from excessive

vibration and store so as to avoid

damage.

IMPORTANT INSTRUCTIONS

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

NO USER-SERVICEABLE PARTS INSIDE

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IMPORTANT INSTRUCTIONS

!

NOTE: This equipment has been

tested and found to comply with the limits
for Class B digital device, pursuant to
part 15 of the FCC Rules. These limits

are designed to provide reasonable

protection against harmful interference in
a residential installation. This equipment
generates, uses and can radiate radio
frequency energy and, if not installed and
used in accordance with the instructions,
may cause harmful interference to radio
or television reception, which can be

determined by turning the equipment off

and on, the user is encouraged to try to
correct the interference by one or more of
the following measures:

• Reorient or relocate the receiving

antenna.

• Increase the separation between the

equipment and the receiver.

• Connect the equipment into an outlet

on a circuit different from that to
which the receiver is connected.

• Consult the dealer or an experienced

radio/TV technician for help.

Operation is subject to the following
two conditions: (1) this device may not
cause interference and (2) this device
must accept any interference, including
interference that may cause undesired

operation of the device.

WARNING: Remote control
contains small batteries. Keep away
from children. If swallowed, seek

medical attention immediately.

WARNING: Do not install battery

backwards, charge, put in re or mix

with used or other battery types - may

explode or leak causing injury.

CAUTION: Changes or

modications not expressly

approved by the party responsible

for compliance could void user's
authority to operate the equipment.

7

Fireplace Installation

WARNING: Ensure the power

cord is not installed so that it is
pinched or against a sharp edge
and ensure that the power cord is
stored or secured to avoid tripping
or snagging to reduce the risk
of re, electric shock or injury to
persons.

WARNING: Construction
and electrical outlet wiring must
comply with local building codes
and other applicable regulations
to reduce the risk of re, electric
shock and injury to persons.

WARNING: Do not attempt
to wire your own new outlets or

circuits. To reduce the risk of re,
electric shock or injury to persons,
always use a licensed electrician.

WARNING: To reduce the risk
of re, do not store or use gaso­line or other ammable vapors or
liquids in the vicinity of the heater.

CAUTION: High temperature,

risk of re, keep electrical cords,
drapery, furnishings, and other
combustibles at least 3 ft (0.9 m)
from the front of the heater.

!

NOTE: A 15 Amp, 120 Volt
alternating current (VAC) circuit
is required. A dedicated circuit

is preferred but not essential in

all cases. A dedicated circuit will
be required if, after installation,
the circuit breaker trips or fuse

blows on a regular basis when the

heater is operating. Additional
appliances on the same circuit
may exceed the current rating of
the circuit breaker.

1. Make sure the unit’s

3-Position Switch is switched

OFF ("O") (refer to operating

instruction section).

2. Plug the unit into a 15

Amp/120 VAC outlet.

CONTROL RECEIVER

REMOTE

FLICKER
MOTOR

SWITCH

3-POSITION

SWITCH

LOW HEAT

SWITCH

HIGH HEAT

MOTOR

THERMAL
CUTOUT

ELEMENT

L

N

M

CAPACITOR

LOWER
LIGHTS

Wiring

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Operation

WARNING: This electric

rebox must be properly installed
before it is used.

Manual Controls

Three switches provide a choice
of heat settings. A switch is in the

ON position when the side with

the markings on (i.e. I, II, or II) is
pushed in. (Figure 1)

Switch 1

(I) Manual mode: Controls the

electricity supply to the heater
and ame manually.

(II)Remote mode: Allows the
control of electricity supply to
the heater and ame through

the use of the supplied remote

control.

!

NOTE: This switch must

be in either (I) or (II) to operate

with or without heat.

Switch 2 (I) Provides 715 Watt

heat output.

Switch 3 (II) Provides 1430 Watt

heat output with Switch 2.

Remote Operation

The replace is supplied with an
integral ON/OFF remote control.

!

NOTE: Ensure that the
replace 3-Position is set to the
remote control setting (i.e. II).
To operate: push ON button
to turn replace on; push OFF
button to turn replace off.

!

NOTE: Remote control
operates main power supply.
Heat must still be controlled by
switches on replace.

Resetting The Tempera­ture Cutoff Switch

Should the heater overheat, an
automatic cut out will turn the
heater off and it will not come
back on without being reset. It
can be reset by switching the
3-Position Switch to OFF ("O")
and waiting ve (5) minutes
before switching the unit back on.

Figure 1

3 2

1

9

Maintenance

 WARNING: Disconnect power

before attempting any main-

tenance or cleaning to reduce
the risk of re, electric shock or
damage to persons.

!

NOTE: The replace should

not be operated with an accumu-

lation of dust or dirt on or in the

unit, as this can cause a build up
of heat and eventual damage.

For this reason the heater must

be inspected regularly, depending
upon conditions and at least at
yearly intervals.

Bulb Replacement

The bulbs are located behind the
back panel.

To gain access to the bulbs:

1. Remove the silver screw that
secures the access panel to
the rebox as indicated in

Figure 2.

2. Remove and slide out panel.

3. Remove the defective lamp
by unscrewing it as shown in
Figure 3.

4. Replace with a 60 Watt E12
clear chandelier or candela­bra. Take care not to over­tighten the bulb.

5. Ret the access panel and
secure with the screw re­moved in step 1.

!

NOTE: To remove the rebox
insert prior to repair, remove the
ve black screws at the back of
the rebox as shown in Figure 2
and slide it out to the front.

Helpful Hints: It is a good idea to

replace all light bulbs at one time
if they are close to the end of their
rated life. Group replacement will
reduce the number of times you

CAUTION: If you need to

continuously reset the heater,
unplug the unit and call customer
service at 1-888-346-7539.

Operation

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Maintenance

Figure 2

Access

Panel

Screw

Firebox Mounting
Screws (2)

Firebox

Mounting

Screws (3)

Figure 3

Bulbs

need to open the unit to replace
light bulbs.

Cleaning

WARNING: Always discon-

nect from the power supply
before cleaning the replace.

For general cleaning use a soft
clean duster – never use abra­sive cleaners. The glass viewing
screen should be cleaned care­fully with a soft cloth. DO NOT
use glass cleaners.

To remove any accumulation of
dust or uff the soft brush attach­ment of a vacuum cleaner should
occasionally be used to clean the
outlet grill of the fan heater.

Servicing

Except for light bulb replacement
and cleaning described above, an
authorized service representative

should perform any other

servicing.

11

Warranty

Products to which this limited warranty
applies

This limited warranty applies to newly

purchased Electralog replace surrounds
(mantels) and trims. This limited warranty
applies only to purchases made in any
province of Canada except for Yukon Terri­tory, Nunavut, or Northwest Territories or

in any of the 50 States of the USA (and

the District of Columbia) except for Hawaii
and Alaska. This limited warranty applies
to the original purchaser of the product
only and is not transferable.

Products excluded from this limited war­ranty

Light bulbs are not covered by this limited

warranty and are the sole responsibility of

the owner/purchaser. Products purchased
in Yukon Territory, Nunavut, Northwest
Territories, Hawaii, or Alaska are not
covered by this limited warranty. Products
purchased in these States, provinces, or

territories are sold AS IS without war-

ranty or condition of any kind (including,
without limitation, any implied warranties
or conditions of merchantability or tness
for a particular purpose) and the entire risk
of as to the quality and performance of the
products is with the purchaser, and in the
event of a defect the purchaser assumes
the entire cost of all necessary servicing
or repair.

What this limited warranty covers and for
how long

Products covered by this limited warranty
have been tested and inspected prior to
shipment and, subject to the provisions
of this warranty, Electralog warrants such
products to be free from defects in mate-

rial and workmanship for a period of 12

months from the date of the rst purchase
of such product.

The limited 12 month warranty period also
applies to any implied warranties that may
exist under applicable law. Some jurisdic­tions do not allow limitations on how long

an implied warranty lasts, so the above
limitation may not apply to the purchaser.

What this limited warranty does not cover

This limited warranty does not apply to

products that have been repaired (except
by Electralog or its authorized service
representatives) or otherwise altered. This

limited warranty does further not apply

to defects resulting from misuse, abuse,
accident, neglect, incorrect installation,
improper maintenance or handling, or
operation with an incorrect power source.

What to do when your unit ceases to oper­ate as described in this manual:

Defects must be brought to the attention of
Electralog Technical Service by contact­ing Electralog at 1-888-346-7539, or
1367 Industrial Road, Cambridge Ontario,
Canada N1R 7G8. Please have proof
of purchase, catalogue/model and serial
numbers available when calling. Limited
warranty service requires a proof of pur­chase of the product.

What Electralog will do in the event of a
defect

In the event a product or part covered by
this limited warranty is proven to be defec-

tive in material or workmanship during the
12 month limited warranty period you have

the following rights:

• Electralog will in its sole discretion

either repair or replace such defec-

12 www.dimplex.com

tive product or part without charge.
If Electralog is unable to repair or
replace such product or part, or if
repair or replacement is not com­mercially practicable or cannot be
timely made, Electralog may, in lieu
of repair or replacement, choose to
refund the purchase price for such
product or part.

• Limited warranty service will be per­formed solely by dealers or service
agents of Electralog authorized to
provide limited warranty services.

• The purchaser is responsible for
removal and transportation of such
product or part (and any repaired
or replacement product or part) to
and from the authorized dealer’s or
service agent’s place of business.

• This limited warranty does not
entitle the purchaser to on-site or
in-home services. On-site or in-home
services may be performed at the
purchaser’s specic request and
expense at Electralog’s then-current
rates for such services.

• Electralog will not be responsible
for, and the limited warranty services
shall not include, any expense in­curred for installation or removal of
the product or part (or any replace­ment product or part) or any labour
or transportation costs. Such costs
shall be the purchaser’s responsibil­ity.

What Electralog and its dealers and ser­vice agents are also not responsible for:

IN NO EVENT WILL ELECTRALOG,
OR ITS DIRECTORS, OFFICERS, OR

AGENTS, BE LIABLE TO THE PUR­CHASER OR ANY THIRD PARTY,
WHETHER IN CONTRACT, IN TORT,
OR ON ANY OTHER BASIS, FOR
ANY INDIRECT, SPECIAL, PUNITIVE,
EXEMPLARY, CONSEQUENTIAL, OR
INCIDENTAL LOSS, COST, OR DAMAGE
ARISING OUT OF OR IN CONNECTION
WITH THE SALE, MAINTENANCE, USE,
OR INABILITY TO USE THE PRODUCT,
EVEN IF ELECTRALOG OR ITS DIREC­TORS, OFFICERS, OR AGENTS HAVE
BEEN ADVISED OF THE POSSIBILITY
OF SUCH LOSSES, COSTS OR DAM­AGES, OR IF SUCH LOSSES, COSTS,
OR DAMAGES ARE FORESEEABLE. IN
NO EVENT WILL ELECTRALOG, OR ITS
OFFICERS, DIRECTORS, OR AGENTS
BE LIABLE FOR ANY DIRECT LOSSES,
COSTS, OR DAMAGES THAT EXCEED
THE PURCHASE PRICE OF THE PROD­UCT.

SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO
THE PURCHASER.

How State and Provincial law apply

This limited warranty gives you specic
legal rights, and you may also have other
rights which vary from jurisdiction to juris­diction. The provisions of the United Na­tions Convention on Contracts for the Sale
of Goods shall not apply to this limited
warranty or the sale of products covered
by this limited warranty.

Warranty

13

Log Set ........................................ 0439290100RP

Flicker Motor .................................... 2000210100RP

Flicker Rod ..................................... 5901110100RP

Heater Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2200491000RP

Cutout ......................................... 2300270100RP

3-Position Switch (l/O/ll) ........................... 2800071100RP

Low Heat Switch (l) ............................... 2800070700RP

High Heat Switch (ll) .............................. 2800071000RP

Terminal Block (2 in unit) ........................... 4000120100RP

Cord Set ....................................... 4100090104RP

Partially Reective Glass ........................... 5900980100RP

Front Glass ..................................... 5900930100RP

Lamp Holder .................................... 4200090100RP

Remote Reciever. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3000380200RP

Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3000370800RP

Replacement Parts

© 2013 Dimplex North America Limited

Electralog

1367 Industrial Road
Cambridge ON

Canada N1R 7G8