Dimplex DFI400R, DFI400C, CDFI400C, DFI600R, DFI600C Owner's Manual

Owner’s Manual

Model

DFI400R (6909051242)
CDFI400C/DFI400C (6909051243)
DFI600R (6909051262)
DFI600C (6909051263)
CDFI600L (6909051261)

7213750100R02

IMPORTANT SAFETY INFORMATION: Always read this manual

rst before attempting to install or use the Optimyst® cassette. For
your safety, always comply with all warnings and safety instructions
contained in this manual to prevent personal injury or property
damage.

To view the full line of Dimplex products, please visit
www.dimplex.com

2 www.dimplex.com

Table of Contents

Always use a qualied technician
or service agency to repair

this cassette.

!

NOTE: Procedures and

techniques that are considered

important enough to
emphasize.

CAUTION: Procedures and

techniques which, if not
carefully followed, will result in
damage to the equipment.

WARNING: Procedures

and techniques which, if not
carefully followed, will expose
the user to the risk of re,
serious injury, or death.

Welcome & Congratulations ....................3

IMPORTANT INSTRUCTIONS ..................4

Installation ..................................6

Assembly ...................................8

Operation ..................................10

Maintenance ...............................12

Warranty .................................14

Replacement Parts ..........................16

3

Welcome & Congratulations

Thank you and congratulations for choosing to purchase an Optimyst®
cassette from Dimplex, the world leader in electric replaces.

Please carefully read and save these instructions.

CAUTION: Read all instructions and warnings carefully before
starting installation. Failure to follow these instructions may result in a
possible electric shock, re hazard and will void the warranty.

Please record your model and serial numbers below for future
reference: model and serial numbers can be found on the Model and
Serial Number Label of your cassette.

NO NEED TO RETURN TO THE STORE

Questions with operation or assembly? Require Parts Information?

Product Under Manufacturer’s Warranty?

Contact us at:  www.dimplex.com/customer_support

For Troubleshooting and Technical Support

OR  Toll-Free 1-888-DIMPLEX (1-888-346-7539)

Monday to Friday 8:00 a.m. to 4:30 p.m. EST

Please have your model number and product serial
number ready. (See above)

Model Number

Serial Number

4 www.dimplex.com

IMPORTANT SAFETY INSTRUCTIONS

THE ELECTRICAL RATING
FOR THESE MODELS
(6909051242, 6909051243,
6909051262,6909051263,

6909051261) IS 120VAC, 60 HZ,

200W.

When using an electrical furnish­ing, basic precautions should
always be followed, including the
following:

Read all instructions before using
(this furnishing).

DANGER: To reduce the risk

of electric shock always unplug
this furnishing from the electri­cal outlet before cleaning.

WARNING: To reduce the risk

of burns, re, electric shock, or
injury to persons:

① Unplug from outlet before putting
on or taking off parts.

② Close supervision is necessary
when this furnishing is used by, or
near children, invalids, or disabled
persons.

③ Use this furnishing only for its
intended use as described in these

instructions. Do not use attach-

ments not recommended by the
manufacturer.

④ Never operate this furnishing if it

has a damaged cord or plug, if it is
not working properly, if it has been
dropped or damaged, or dropped
into water. Contact Dimplex Techni­cal Service at 1-888-346-7539 for
replacement parts.

⑤ Keep the cord away from heated
surfaces.

⑥ Never operate the furnishing with
the air openings blocked. Keep the
air openings free of lint, hair, and

the like.

⑦ Never drop or insert any object
into any opening.

⑧ Do not use outdoors.

⑨ Do not operate where aerosol

(spray) products are being used
or where oxygen is being adminis-

tered.

⑩ To disconnect, turn all controls to
the off position, then remove plug
from outlet.

WARNING: Risk of Electric

Shock – Connect this furnishing
to a properly grounded outlet
only. See Grounding Instruc-

tions.

⑪ This electrical appliance has hot

and arcing or sparking parts inside.
Do not use in areas where gaso­line, paint, or ammable liquids are

used or stored.

5

SAVE THESE INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

⑫ Do not modify the unit. Use it

only as described in this manual.
Any other use not recommended by
the manufacturer may cause re,
electric shock or injury to persons.

⑬ To reduce the risk of electric

shock, this appliance has a three
pronged plug. This plug will t in a
grounded outlet only one way. If the
plug does not t, contact a quali­ed electrician to install the proper
outlet. Do not change the plug in
any way. Always plug this appliance
directly into a wall outlet/receptacle.
Never use with an extension cord
or relocatable power tap (outlet/
power strip).

⑭ Keep away from curtains, drap-

eries and similar materials.

⑮ Always use a certied electrician

should new circuits or outlets be

required.

⑯ Always use properly grounded,

fused and polarized outlets.

⑰ When transporting or storing the

unit and cord, keep in a dry place,
free from excessive vibration and
store so as to avoid damage.

⑱ This furnishing has not been

evaluated for ammability or ciga­rette ignition resistance.

⑲ Do not submerse.

⑳ Light bulb requirement: 45W,

12VAC halogen bulbs type MR 16.

Contact Dimplex Technical Service
at 1-888-346-7539 for replacement
bulbs.

㉑ The electric fireplace shall be

installed in an enclosure no smaller

than that indicated. (See Figure 2)

!

NOTE: Changes or modica­tions not expressly approved by the
party responsible for compliance
could void user's authority to oper­ate the equipment.

WARNING: Remote control con-

tains small batteries. Keep away
from children. If swallowed, seek

medical attention immediately.

WARNING: Do not install bat­tery backwards, charge, put in re
or mix with used or other battery
types - may explode or leak caus­ing injury.

6 www.dimplex.com

Installation

WARNING: Ensure the power

cord is not installed so that it is

pinched or against a sharp edge
and ensure that the power cord is
stored or secured to avoid tripping
or snagging to reduce the risk
of re, electric shock or injury to
persons.

Grounding Instructions

This product must be grounded.
If it should malfunction or break­down, grounding provides a path
of least resistance for electric
current to reduce the risk of
electric shock. This product is
equipped with a cord having an
equipment-grounding conductor
and a grounding plug. The plug
must be plugged into an appropri­ate outlet that is properly installed
and grounded in accordance with

all local codes and ordinances.

DANGER: Improper connec-

tion of the equipment-grounding

conductor can result in a risk

of electric shock. Check with a
qualied electrician or serviceman

if you are in doubt as to whether
the product is properly grounded.
Do not modify the plug provided
with the product – if it will not t
the outlet, have a proper outlet
installed by a qualied electrician.

This product is for use on a
nominal 120-volt circuit and has
a grounding plug that looks like
the plug in Figure 1. Make sure
that the product is connected to
an outlet having the same con­guration as the plug. No adapter
should be used with this product.

CAUTION: Risk of Electric
Shock. Unplug the cord before
moving or servicing this furnishing.

!

NOTE: A 15 Amp, 120 Volt cir-

cuit is required. A dedicated circuit

is preferred but not essential in

all cases. A dedicated circuit will

be required if, after installation,
the circuit breaker trips or fuse
blows on a regular basis when the
cassette is operating. Additional
appliances on the same circuit
may exceed the current rating of
the circuit breaker.

Mantel Installation

Install the replace into the
mantel (refer to mantel assembly

instructions).

Figure 1

7

Installation

Figure 2

New Construction

1. Mark the desired location on

the oor and store the replace
in a safe, dry and dust free

location.

2. Use studs to frame an enclo-

sure with the following mini­mum internal/opening dimen-

sions (Figure 2).

!

NOTE: An air inlet is required

for optimum mist production, see
Figure 2 for minimum dimen-

sions.

!

NOTE: For optimal perfor­mance, 12 in. (305 mm) mini-
mum clearance between the in­stallation surface and any surface
above should be maintained.

3. Secure unit through the two

holes in the bottom of the unit
into supports to prevent the

unit from hanging from the top
ange, see gure 3 for dimen-

sions.

4. The unit is equipped with a

power supply plug, the plug
should be plugged directly into

a 15 A, 120 V outlet.

8.5 in.
(216mm)

6.7 in.

(170mm)

Exit for Cord

Installation

Surface

Supports: 0.75 in. (19 mm) high

DFI400: 15.75 in. (400mm)
DFI600: 22.05 in. (560mm)

Air Inlet

DFI400: 100cm

2

DFI600: 150cm

2

Figure 3

FRONT

1.2 in.

(30.0 mm)

3.5 in.

(90.0 mm)

3.1 in.

(80.0 mm)

4.8 in.

(122.0 mm)

5.4 in.

(137.0 mm)

1.2 in.

(30.0mm)

8 www.dimplex.com

Assembly

Figure 4

1. Carefully unpack all of the
components from the box.
(Figure 4)

2. Remove top cover by turning
the retaining tabs on both
ends of the water reservoir.
(Figure 5)

3. Install the light bulbs by
aligning the pins on the bulbs
and the xture and pressing
down until they are fully
inserted. (Figure 6)

4. Install the transducer so that

it is sitting level in the circular
holding area in the reservoir.

5. Orient transducer wire so that
it does not sit directly above

the emitter and the wire

passes through the slot in the
side of the tank. (Figure 5)

6. Reinstall the top cover and
ensure both retaining tabs
have been turned so that they
are pointing inwards.

7. Fill and install the Rell
Container.

!

NOTE: Normal tap water can
be used in the Optimyst® as long
as the tap water is not considered
to be hard water. In the event
your tap water is hard, you may
use softened water or distilled
water with 1/8 tsp of salt (0.5
mL) added to the water reservoir.
(The addition of additional salt
should only be used when you
notice that the unit is not produc­ing mist as expected.)

!

NOTE: During initial

installation, the Rell Container

Transducer

Rock
Media

Removable Rell
Container

Light Bulbs

Remote
Control

Curved Tray

Housing

Media
Tray

Logset

9

Figure 5

Top
Cover

Transducer

Emitter

Wire Slot

Assembly

should be relled after the
Reservoir has lled to ensure the
maximum operating time.

8. Install the media on top, media
tray and media (if applicable),
so that the opening is not
blocked (Figure 6).

CAUTION: Do not arrange the
media while the unit is running,
since the media and/or tray may be

hot.

9. Make sure the On/Off switch

is switched to Off (refer to
Operating Instruction section).

10. Plug the unit into a 15 Amp/

120 volt outlet.

Retaining
Tab

Figure 6

!

NOTE: Rock media shown, install

other medias in the same way.

Fan

Housing

Water Tank

10 www.dimplex.com

Operation

!

NOTE: Always ensure that the

appliance is in an upright position
before operating the unit.

!

NOTE: When the cassette

is used in an environment where
background noise is very low, it
may be possible to hear a sound
which is related to the operation
of the ame effect. This is normal
and should not be a cause for

concern.

!

NOTE: Always ensure that

the appliance is in a level position.

The manual controls for the cas­sette are located on the top of
the unit, below the control cover.
(Figure 7)

A. On/Off Switch

Supplies power to the cassette.

B. Mode Selector Switch

Press once to turn on the ame
effect. This will be indicated by an
audible “beep”. Although the lights

turn on immediately it will take 30

seconds before the ame effect

starts.

Press to put re in to standby

mode. This will be indicated by
one “beep”.

C. Flame Intensity Control

Adjusts the intensity of the ame
effect when the cassette has
been activated.

Turning the control knob clock-

wise to decrease the intensity

of the ame effect. Turning the
control knob counter-clockwise
will increase the ame effect.

!

NOTE: Give the ame genera­tor some time to react to changes
you may make on the ame
control knob.

!

NOTE: When the water tank is

empty the unit will turn off after 30
seconds. See instructions under
Maintenance Section for rell­ing tank. When this procedure is
complete, the main lamps will illu­minate but it will take 30 seconds
before the ames return.

B

A

C

Figure 7

Remote Control

Sensor

11

Remote Control

The On/Off Switch must be in the
‘ON’ ( I ) position in order for the
remote control to operate. (Figure

8)

!

NOTE: To operate correctly,

the remote control must be pointed

towards the remote control sensor.

To operate, push the ON but­ton to turn replace on, push the
Standby button to turn the re­place off.

Battery Replacement

To replace the battery:

1. Slide battery cover open on
the remote control (Figure 8).

2. Install two 1.5 Volt (AAA) bat­teries in the battery holder.

3. Close the battery cover.

Battery must be recycled
or disposed of properly.

Check with your Local

Authority or Retailer for recycling
advice in your area.

Operation

Battery Cover

Figure 8

Standby

Button

On

Button

12 www.dimplex.com

Maintenance

WARNING: Disconnect power

before attempting any main­tenance or cleaning to reduce
the risk of re, electric shock or
damage to persons.

Filling the water tank

When the water tank is empty, the
ame shuts off and you will hear 2
audible beeps, follow these steps.

CAUTION: Allow at least ve
minutes for components to cool be­fore disassembling the unit to rell.

1. Turn the On/Off switch to the

off position (0) (Figure 7)

2. Gently remove the media tray

and media (if applicable) and
place them carefully on the
ground.

3. Remove the rell container by

lifting upwards and outwards.

4. Rell the container with tap

water.

!

NOTE: Normal tap water can

be used in the Optimyst® as long
as the tap water is not considered
to be hard water. In the event your
tap water is hard, you may use
softened water or distilled water
with 1/8 tsp of salt (0.5 mL) added
to the water reservoir. (The addi-
tion of additional salt should only be

when you notice that the unit is not

producing mist as expected.)

5. Screw the cap back on, do not

overtighten.

6. Return the rell container to the

water tank.

7. Gently place the media tray

and media (if applicable) back
into position.

8. Turn the On/Off switch to the
off position (I). (Figure 7)

If you do not intend on using the
unit for longer than 2 weeks, empty
and drain the unit of water, and dry
all of the water containing compo-

nents.

Replacing the Light bulbs

If a large amount of the ame ap­pears grey or colourless it may be
that one or more of the light bulbs
have burnt out.

CAUTION: Allow at least twenty

minutes for light bulbs to cool
before touching bulbs to avoid ac­cidental burning of skin.

Light bulb requirement: 45W,
12VAC halogen bulbs type MR 16.

Contact Dimplex Technical Service
at 1-888-346-7539 for replacement
bulbs.

1. Leaving the ame effect on, re­move the media (if applicable),
tray and water tank (Figure 5)
and lift out the top cover.

2. View the lamps from a distance

13

Maintenance

in front of the re and ob­serve which lamp needs to be
changed.

3. Turn the unit off, and unplug

the cassette.

4. Leave the appliance for 5 min-

utes to allow the lamps to cool
down before removing them.

5. Remove the water tank and
top cover (Figure 5) by lifting
upwards and place in a sink.

6. Remove the defective bulb,
by gently lifting vertically and
disengaging the pins from the
lamp holder.

7. Carefully insert the two pins of
the new bulb into the two holes
in the lamp holder. Push lamp
rmly in place.

8. Gently place the media tray
and media (if applicable) back
into position.

Cleaning

It is recommended that all of the
components that contain water are
cleaned with soap and water on a
biweekly basis. A small brush has
been included to assist in cleaning
difcult items/areas, i.e. the trans-

ducer.

CAUTION: Do not put plastic

components in the dishwasher.

Filter Cleaning

The air lter can be removed and
gently rinsed with water to clean
and dried on a towel before rein­stalling.

!

NOTE: Replace the lter so that

the course black lter is facing the
front of the cassette.

Surface Cleaning

Use a warm damp cloth only to
clean surfaces of the cassette. Do
not use abrasive cleaners.

!

NOTE: If you need to move the
unit ensure that all of the compo­nents that contain water have been
emptied before relocating.

Servicing

Except for installation and cleaning
described in this manual, an autho­rized service representative should
perform any other servicing.

14 www.dimplex.com

ONE YEAR LIMITED WARRANTY

Products to which this limited warranty
applies

This limited warranty applies to your newly
purchased Dimplex cassette and to newly
purchased Dimplex replace surrounds

(mantels) and trims. This limited warranty

applies only to purchases made in any
province of Canada except for Yukon Terri­tory, Nunavut, or Northwest Territories or
in any of the 50 States of the USA (and
the District of Columbia) except for Hawaii
and Alaska. This limited warranty applies
to the original purchaser of the product
only and is not transferable.

Products excluded from this limited warranty

Logset assemblies are only covered for
transportation to the end user and will
not be covered if damage occurs during
normal operation and/or maintenance.

Products purchased in Yukon Territory,
Nunavut, Northwest Territories, Hawaii, or
Alaska are not covered by this limited war­ranty. Products purchased in these States,
provinces, or territories are sold AS IS
without warranty or condition of any kind
(including, without limitation, any implied
warranties or conditions of merchant­ability or tness for a particular purpose)
and the entire risk of as to the quality and
performance of the products is with the
purchaser, and in the event of a defect the
purchaser assumes the entire cost of all
necessary servicing or repair.

What this limited warranty covers and for
how long

Products covered by this limited warranty
have been tested and inspected prior to
shipment and, subject to the provisions
of this warranty, Dimplex warrants such

products to be free from defects in mate­rial and workmanship for a period of 12
months from the date of the rst purchase
of such product.

The limited 12 month warranty period also
applies to any implied warranties that may
exist under applicable law. Some jurisdic­tions do not allow limitations on how long
an implied warranty lasts, so the above
limitation may not apply to the purchaser.

What this limited warranty does not cover

This limited warranty does not apply to
products that have been repaired (except
by Dimplex or its authorized service
representatives) or otherwise altered. This
limited warranty does further not apply
to defects resulting from misuse, abuse,
accident, neglect, incorrect installation,
improper maintenance or handling, or
operation with an incorrect power source.

What you must do to get service under
this limited warranty

Defects must be brought to the attention of
Dimplex Technical Service by contacting
Dimplex at 1-888-DIMPLEX (1-888-346-

7539), or 1367 Industrial Road, Cam­bridge Ontario, Canada N1R 7G8. Please
have proof of purchase, catalogue/model
and serial numbers available when calling.
Limited warranty service requires a proof
of purchase of the product.

What Dimplex will do in the event of a
defect

In the event a product or part covered by
this limited warranty is proven to be defec­tive in material or workmanship during the
12 month limited warranty period you have
the following rights:

• Dimplex will in its sole discretion

Warranty

15

either repair or replace such defec­tive product or part without charge. If
Dimplex is unable to repair or replace
such product or part, or if repair or
replacement is not commercially
practicable or cannot be timely made,
Dimplex may, in lieu of repair or
replacement, choose to refund the
purchase price for such product or
part.

• Limited warranty service will be per­formed solely by dealers or service
agents of Dimplex authorized to
provide limited warranty services.

• The purchaser is responsible for
removal and transportation of such
product or part (and any repaired
or replacement product or part) to
and from the authorized dealer's or
service agent's place of business.

• This limited warranty does not entitle
the purchaser to on-site or in-home
services. On-site or in-home services
may be performed at the purchaser's
specic request and expense at
Dimplex’s then-current rates for such
services.

• Dimplex will not be responsible for,
and the limited warranty services
shall not include, any expense
incurred for installation or removal of
the product or part (or any replace­ment product or part) or any labour or
transportation costs. Such costs shall
be the purchaser’s responsibility.

What Dimplex and its dealers and service
agents are also not responsible for:

IN NO EVENT WILL DIMPLEX, OR ITS
DIRECTORS, OFFICERS, OR AGENTS,
BE LIABLE TO THE PURCHASER OR

ANY THIRD PARTY, WHETHER IN CON­TRACT, IN TORT, OR ON ANY OTHER
BASIS, FOR ANY INDIRECT, SPECIAL,
PUNITIVE, EXEMPLARY, CONSEQUEN­TIAL, OR INCIDENTAL LOSS, COST,
OR DAMAGE ARISING OUT OF OR
IN CONNECTION WITH THE SALE,
MAINTENANCE, USE, OR INABILITY TO
USE THE PRODUCT, EVEN IF DIMPLEX
OR ITS DIRECTORS, OFFICERS, OR
AGENTS HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH LOSSES,
COSTS OR DAMAGES, OR IF SUCH
LOSSES, COSTS, OR DAMAGES ARE
FORESEEABLE. IN NO EVENT WILL
DIMPLEX, OR ITS OFFICERS, DIREC­TORS, OR AGENTS BE LIABLE FOR
ANY DIRECT LOSSES, COSTS, OR
DAMAGES THAT EXCEED THE PUR­CHASE PRICE OF THE PRODUCT.

SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO
THE PURCHASER.

How State and Provincial law apply

This limited warranty gives you specic
legal rights, and you may also have other
rights which vary from jurisdiction to juris­diction. The provisions of the United Na­tions Convention on Contracts for the Sale
of Goods shall not apply to this limited
warranty or the sale of products covered
by this limited warranty.

Warranty

16 www.dimplex.com

Replacement Parts

© 2015 Dimplex North America Limited

Dimplex North America Limited

1367 Industrial Road

Cambridge ON
Canada N1R 7G8

Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9600800100RP

Remote Control Receiver .....................................9600580200RP

Rock Media (DFI400R) .......................................9600650100RP

Logset Assembly (CDFI600L) ..................................9600730200RP

Media Tray (DFI400R). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9600710100RP

Curved Tray - DFI400C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69094941BBRP

- DFI600C ...................................... 69094961BBRP

Light Holder Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9600610200RP

Removable Rell Container with Cap ............................0441440100RP

Cap for Rell Container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .0441440300RP

Top Cover Assembly .........................................9600670100RP

Water Reservoir (Sump) ......................................0441380100RP

Fan Assembly ..............................................5300300100RP

Fan Housing Assembly .......................................9600540100RP

Fan Filter ..................................................8600300100RP

Transducer ................................................3800040100RP

Power Cord ................................................9600740100RP

On/Off Switch ..............................................9600383500RP

3-Position Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9600383600RP

Transformers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9600690100RP

Potentiometer ..............................................9600640100RP

Control Knob ...............................................9600630200RP

Power Board ...............................................9600590100RP

IR Receiver with Lens ........................................9600600200RP

Light Bulbs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RB400