Page 1
Owner’s Manual
Model
DFI2309
DFI2310
IMPORTANT SAFETY INFORMATION: Always read this manual rst
before attempting to install or use this replace. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.
To view the full line of Dimplex products, please visit
www.dimplex.com
7205650300R04
Page 2
Table of Contents
Welcome & Congratulations .................3
IMPORTANT INSTRUCTIONS ...............4
Fireplace Installation .......................7
Operation ................................9
Maintenance ............................11
Warranty ...............................13
Technical Support .........................16
Always use a qualied technician
or service agency to repair
this replace.
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!
NOTE: Procedures and
techniques that are considered
important enough to
emphasize.
CAUTION: Procedures
and techniques which, if not
carefully followed, will result in
damage to the equipment.
WARNING: Procedures
and techniques which, if not
carefully followed, will expose
the user to the risk of re,
serious injury, or death.
Page 3
Welcome & Congratulations
Thank you and congratulations for purchasing an electric replace from
Dimplex. Please use our convenient online registration page to record
your model and serial numbers for future reference at
www.dimplex.com/register
Model Number
Serial Number
Please carefully read and save these instructions.
CAUTION: Read all instructions and warnings carefully before
starting installation. Failure to follow these instructions may result in
a possible electric shock, re hazard and will void the warranty.
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at: www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-DIMPLEX (1-888-346-7539)
In order to better serve you, please have your model and serial number
ready or register your product online before calling (See above)
3
Monday to Friday 8:00 a.m. to 4:30 p.m. EST
Page 4
IMPORTANT INSTRUCTIONS
When using electrical appliances,
basic precautions should always
be followed to reduce the risk of
fire, electric shock, and injury to
persons, including the following:
① Read all instructions before
using this heater.
② This heater is hot when in use.
To avoid burns, do not let bare
skin touch hot surfaces. The trim
around the heater outlet becomes
hot during heater operation.
Keep combustible materials, such
as furniture, pillows, bedding,
papers, clothes, and curtains at
least 3 feet (0.9 m) from the front
of the heater and keep them away
from the sides and rear.
③ Extreme caution is neces-
sary when any heater is used by
or near children or invalids and
whenever the unit is left operating
and unattended.
④ Always unplug the heater when
not in use.
⑤ Do not operate any heater
after it malfunctions. Disconnect
power at the service panel and
have the heater inspected by a
reputable electrician before reusing.
⑥ Do not operate any unit with
a damaged cord or plug, or if the
heater has malfunctioned, or if
the electric replace has been
dropped or damaged in any man-
ner, contact Dimplex Technical
Service at 1-888-346-7539.
⑦ Do not use outdoors.
⑧ This heater is not intended for
use in bathrooms, laundry areas and similar indoor locations.
Never locate this heater where
it may fall into a bathtub or other
water container.
⑨ Do not run cord under carpet-
ing. Do not cover cord with throw
rugs, runners, or the like. Arrange
cord away from trafc area and
where it will not be tripped over.
⑩ To disconnect heater, turn
controls to off, then remove plug
from outlet.
⑪ Do not insert or allow foreign
objects to enter any ventilation
or exhaust opening as this may
cause an electric shock or re, or
damage the heater.
⑫ To prevent a possible re, do
not block air intakes or exhaust in
any manner.
⑬ All electrical heaters have
hot and arcing or sparking parts
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IMPORTANT INSTRUCTIONS
inside. Do not use in areas where
gasoline, paint, or ammable
liquids are used or stored.
⑭ Do not modify the heater. Use
it only as described in this manual. Any other use not recommended by the manufacturer may
cause re, electric shock, or injury
to persons.
⑮ This unit may have a polarized
plug (one blade is wider than the
other). The plug will t in a polarized outlet only one way. If the
plug does not t fully in the outlet,
reverse the plug. If it still does not
t, contact a qualied electrician
to install the proper outlet.
⑯ Always plug heaters directly
into a wall outlet/receptacle.
Never use with an extension cord
or relocatable power tap (outlet/
power strip).
⑰ Do not burn wood or other
materials in the Fireplace.
⑱ Do not strike the front glass.
⑲ Always use a certied electri-
cian should new circuits or outlets
be required.
⑳ Always use properly grounded,
fused and polarized outlets.
㉑ Do not install the replace
directly on carpet or a similar
surface, which may restrict air
circulation beneath the unit.
㉒ Disconnect all power supply
before performing any cleaning,
maintenance or relocation of the
heater.
㉓ When transporting or storing
the heater and cord, keep in a
dry place, free from excessive
vibration and store so as to avoid
damage.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE
SAVE THESE INSTRUCTIONS
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IMPORTANT INSTRUCTIONS
This equipment has been tested and
found to comply with the limits for Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed
to provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
or television reception, which can be
determined by turning the equipment off
and on, the user is encouraged to try to
correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and the receiver.
• Connect the equipment into an outlet
on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
Operation is subject to the following
two conditions: (1) this device may not
cause interference and; (2) this device
must accept any interference, including
interference that may cause undesired
operation of the device.
WARNING: Remote control
contains small batteries
keep away from children. If
swallowed seek medical
attention immediately.
WARNING: Do not install
battery backwards, charge, put
in re or mix with used or other
battery types - may explode or
lead causing injury.
!
NOTE: Changes or
modications not expressly
approved by the party responsible
for compliance could void
user's authority to operate the
equipment.
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Page 7
Fireplace Installation
WARNING: Ensure the power
cord is not installed so that it is
pinched or against a sharp edge
and ensure that the power cord is
stored or secured to avoid tripping
or snagging to reduce the risk
of re, electric shock or injury to
persons.
WARNING: Construction
and electrical outlet wiring must
comply with local building codes
and other applicable regulations
to reduce the risk of re, electric
shock and injury to persons.
WARNING: Do not attempt
to wire your own new outlets or
circuits. To reduce the risk of re,
electric shock or injury to persons,
always use a licensed electrician.
WARNING: To reduce the risk
of re, do not store or use gasoline or other ammable vapors or
liquids in the vicinity of the heater.
CAUTION: High temperature,
risk of re, keep electrical cords,
drapery, furnishings, and other
combustibles at least 3 ft (0.9 m)
from the front of the heater.
!
NOTE: A 15amp, 120-volt cir-
cuit is required. A dedicated circuit is preferred but not essential
in all cases. A dedicated circuit
will be required if, after installa-
tion, the circuit breaker trips or
the fuse blows on a regular basis
when the heater is operating. Additional appliances on the same
circuit may exceed the current
rating of the circuit breaker.
CAUTION: Clearance for air
circulation beneath the replace
insert is provided by two rubber
feet. Do not install the replace
insert directly on carpet or
similar surfaces which may
restrict air circulation.
CAUTION: If installing the
replace in a carpeted area, place
a one-piece, solid, at surface
under the replace. Ensure that
both of the feet rest securely on
this surface.
!
NOTE: The electric insert
must be installed in an opening
with the minimum dimensions
24 in. (61 cm) wide, 21.5 in. (54.6
cm) high and 12 in. (30.5 cm)
deep. The replace does not
require any additional venting
(Figure 1).
Existing Fireplace
1. Seal all drafts and vents with a
non-brous insulation material
to prevent any chimney debris
from falling onto the replace.
Do not install into an existing
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Fireplace Installation
replace that is prone to dampness.
2. Cap the top of the chimney ue
to prevent rain from entering.
3. Plan your electric power supply.
4. Install an outlet into the exist-
ing replace. If an outlet is not
installed into the existing replace the power cord can also
run along the front of the hearth
to an outlet near the replace.
5. Ensure the insert power is off
(see Operation). Plug the insert
into the outlet and slide the unit
into the existing replace.
6. Push the insert into the rebox
and center within the opening. Adjust the four feet on the
bottom of the insert by turning
counter clockwise to raise and
clockwise to lower so that is
REMOTE
L
N
3-POSITION
SWITCH
MOTOR
LOW HEAT
SWITCH
M
HIGH HEAT
ELEMENT
THERMAL
CUTOUT
SWITCH
WIRING
CONTROL RECEIVER
level with the existing replace
hearth.
7. Install the trim kit onto the replace insert (if applicable) and
push the trim and or insert back
until the trim is at against the
nished wall.
WARNING: The replace
insert can be used with
existing replace and screens.
Due to the heat produced
from the heater, existing
replace screens must
provide adequate air ow in
front of the unit. Do not use
existing replace doors
that close, sealing off the
replace insert from the
room. If installed behind
bi-fold doors, doors must
be open to allow heat to be
exhausted.
DFI2310 ONLY
LED
DRIVER
BOARD
LED
LOGS
FLICKER
MOTOR
LOWER
LIGHTS
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Page 9
Operation
Figure 1
WARNING: This electric
rebox must be properly installed
before it is used.
Manual Controls
A - 3-Position Switch
The switch has two On positions
marked with “ I ” and “ II ”. The “ I
” position is for manual operation.
In this position the built-in remote
control is bypassed.
The “ II ” position is for operating
the unit with the provided remote
control. When in “ II ” position the
unit is operated with the ON and
OFF buttons of the remote control.
When the switch is in the center
(“O”) position the unit is off.
B - Low Heat On/Off Switch
The Low Heat On/Off Switch
supplies power to the heater fan
ABC
and the heater element. When the
switch is in the ON position the
heater operates on LOW.
C - High Heat Switch
The High Heat On/Off Switch
supplies power to the heater fan
and the heater element, when the
switch is in the ON position the
heater operates on HIGH. The
Low Heat Switch must also be in
the ON position for the high heat
setting to operate.
!
NOTE: The heater on your
replace may emit a slight,
harmless odor when rst used.
This odor is a normal condition
caused by the initial heating of
internal heater parts and will
not occur again.
Resetting the Temperature Cutoff Switch
The heater is protected with a
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Operation
safety device to prevent overheating. Should the heater overheat,
an automatic cut out will turn the
heater off and it will not come
back on without being reset. It
can be reset by switching the
3-Position Switch (Figure 1A) to
Off (“ O ” position) and waiting
ve minutes before switching the
unit back on.
CAUTION: If you need to
continuously reset the heater,
unplug the unit and call your
local dealer.
Remote Control (Figure 2)
The replace is supplied with an
integrated On/Off remote control.
!
NOTE: Ensure that the re-
place’s 3-Position Switch is set
to the remote control setting
(“II” position).
Figure 2
On
Button
Off
Button
Plastic
strip
Battery
cover
To operate, push the ON button
to turn replace on, push the OFF
button to turn the replace off.
!
NOTE: Before attempting any
operation with the remote, pull
the plastic insulator strip out
from between the remote casing and battery cover
Remote Control Initialization/
Reprogramming
In the event that your remote
control ceases to operate your
replace, follow these steps to
re-initialize the remote controland
the remote control receiver in the
replace:
1. Place the 3-Position Switch
(Figure 1A) in the Off (“ O ”)
position.
2. Wait a minimum of ve sec-
onds and then place the
3-Position Switch in the Re-
mote Control (“ II ”) position.
3. Within 10 seconds of chang-
ing the switch position, press
the ON button located on the
remote control (Figure 2).
This will synchronize the remote
control and the replace receiver.
!
NOTE: You will have only 10
seconds to perform this last
step. Failure to do so will result
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Page 11
Operation
in these steps needing to be
followed again.
Battery Replacement
To replace the battery:
1. Slide battery cover open on
the hand held transmitter
2. Correctly install one 12 Volt
(A23) battery in the battery
Maintenance
WARNING: Disconnect power
before attempting any main-
tenance or cleaning to reduce
the risk of re, electric shock or
damage to persons.
!
NOTE: The replace should
not be operated with an accumu-
lation of dust or dirt on or in the
unit, as this can cause a build up
of heat and eventual damage. For
this reason the heater must be
inspected regularly, depending
upon conditions and at least at
yearly intervals.
Light Bulb Replacement
Light bulbs need to be replaced
when you notice a dark section
of the ame. There are two bulbs
under the log set which generate
the ames and embers.
holder.
3. Close the battery cover.
Battery must be recycled
or disposed of properly.
Check with your Local
Authority or Retailer for recycling
advice in your area.
Light Bulb Requirements
Quantity 2 clear chandelier or
candelabra bulbs with an E-12
(small) socket base, 60 Watt rating. Example: GE 60BC or Philips
60CTC.Do not exceed 60 Watts
per bulb.
Replacement:
CAUTION: Allow at least 10
minutes for the light bulbs and
heater to cool before attempting any maintenance or cleaning.
1. With a Phillips screwdriver
remove the screws from the
Log Grate (Figure 3).
2. Remove the Log Set by lifting
straight up.
!
NOTE: Log Set ts tightly
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Maintenance
into rebox, some force may be
necessary to remove.
3. Disconnect the Log Set LED
Wire Harness from the unit
(DFI2310 only).
4. Unscrew the bulbs counter
clockwise.
5. Insert and install new bulbs.
6. Reconnect the Log Set
LED Wire Harness to unit
(DFI2310 only).
7. Replace the Log Set into the
insert.
8. Replace Log Grate and install
screws from step 2.
Figure 3
Light Bulbs (2)
Glass Cleaning
The glass is cleaned in the factory
during the assembly operation.
During shipment, installation,
handling, etc., the glass surface
may collect dust particles, these
can be removed by bufng lightly
with a clean dry cloth.
To remove ngerprints or other
marks, the glass can be cleaned
with a damp cloth using a good
quality household glass cleaner.
The glass should be completely
dried with a lint free cloth or paper
towel. Do notuse abrasive cleaners on glass surface or spray
Log Set
Log Grate
x4
LED Wire Harness
(DFI2310 only)
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Page 13
Maintenance
liquids directly onto any surface.
Fireplace Surface Cleaning
Use warm water only to clean
painted surfaces of the Compact
Fireplace. Do not use abrasive
cleaners.
Servicing
Except for light bulb replacement
and cleaning described above, an
authorized service representative
should perform any other servicing.
Warranty
One Year Limited Warranty
Products to which this limited warranty
applies
This limited warranty applies to the fol-
lowing models of your newly purchased
Dimplex electric replace 6901470100,
DFI2309, 6901470200, DFI2310 and to
newly purchased Dimplex replace surrounds (mantels) and trims. This limited
warranty applies only to purchases made
in any province of Canada except for
Yukon Territory, Nunavut, or Northwest
Territories or in any of the 50 States of the
USA (and the District of Columbia) except
for Hawaii and Alaska. This limited warranty applies to the original purchaser of
the product only and is not transferable.
Products excluded from this limited warranty
Light bulbs are not covered by this limited
warranty and are the sole responsibil-
ity of the owner/purchaser. Products
purchased in Yukon Territory, Nunavut,
13
Northwest Territories, Hawaii, or Alaska
are not covered by this limited warranty.
Products purchased in these States,
provinces, or territories are sold AS IS
without warranty or condition of any kind
(including, without limitation, any implied
warranties or conditions of merchantability or tness for a particular purpose)
and the entire risk of as to the quality and
performance of the products is with the
purchaser, and in the event of a defect
the purchaser assumes the entire cost of
all necessary servicing or repair.
What this limited warranty covers and for
how long
Products covered by this limited warranty
have been tested and inspected prior to
shipment and, subject to the provisions
of this warranty, Dimplex warrants such
products to be free from defects in mate-
rial and workmanship for a period of 12
months from the date of the rst purchase
of such product.
Page 14
Warranty
The limited 12 month warranty period also
applies to any implied warranties that may
exist under applicable law. Some jurisdictions do not allow limitations on how long
an implied warranty lasts, so the above
limitation may not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to
products that have been repaired (except
by Dimplex or its authorized service
representatives) or otherwise altered. This
limited warranty does further not apply
to defects resulting from misuse, abuse,
accident, neglect, incorrect installation,
improper maintenance or handling, or
operation with an incorrect power source.
What you must do to get service under
this limited warranty
Defects must be brought to the attention of
Dimplex Technical Service by contacting
Dimplex at 1-888-DIMPLEX (1-888-346-
7539), or 1367 Industrial Road, Cam-
bridge Ontario, Canada N3H 4W3. Please
have proof of purchase, catalogue/model
and serial numbers available when calling.
Limited warranty service requires a proof
of purchase of the product.
What Dimplex will do in the event of a defect
In the event a product or part covered by
this limited warranty is proven to be defec-
tive in material or workmanship during the
12 month limited warranty period you have
the following rights:
• Dimplex will in its sole discretion either
repair or replace such defective product or part without charge. If Dimplex
is unable to repair or replace such
product or part, or if repair or replacement is not commercially practicable
or cannot be timely made, Dimplex
may, in lieu of repair or replacement,
choose to refund the purchase price
for such product or part.
• Limited warranty service will be
performed solely by dealers or service
agents of Dimplex authorized to pro-
vide limited warranty services.
• The purchaser is responsible for
removal and transportation of such
product or part (and any repaired or
replacement product or part) to and
from the authorized dealer’s or service
agent’s place of business.
• This limited warranty does not entitle
the purchaser to on-site or in-home
services. On-site or in-home services
may be performed at the purchaser’s
specic request and expense at
Dimplex’s then-current rates for such
services.
• Dimplex will not be responsible for,
and the limited warranty services shall
not include, any expense incurred for
installation or removal of the product
or part (or any replacement product
or part) or any labour or transporta-
tion costs. Such costs shall be the
purchaser’s responsibility.
What Dimplex and its dealers and service
agents are also not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS
DIRECTORS, OFFICERS, OR AGENTS,
BE LIABLE TO THE PURCHASER OR
ANY THIRD PARTY, WHETHER IN CONTRACT, IN TORT, OR ON ANY OTHER
BASIS, FOR ANY INDIRECT, SPECIAL,
PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL LOSS, COST,
OR DAMAGE ARISING OUT OF OR
IN CONNECTION WITH THE SALE,
MAINTENANCE, USE, OR INABILITY TO
USE THE PRODUCT, EVEN IF DIMPLEX
OR ITS DIRECTORS, OFFICERS, OR
AGENTS HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH LOSSES,
COSTS OR DAMAGES, OR IF SUCH
LOSSES, COSTS, OR DAMAGES ARE
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Page 15
Warranty
FORESEEABLE. IN NO EVENT WILL
DIMPLEX, OR ITS OFFICERS, DIRECTORS, OR AGENTS BE LIABLE FOR
ANY DIRECT LOSSES, COSTS, OR
DAMAGES THAT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
SOME JURISDICTIONS DO NOT AL-
LOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO
THE PURCHASER.
How State and Provincial law apply
This limited warranty gives you specic
legal rights, and you may also have other
rights which vary from jurisdiction to
jurisdiction. The provisions of the United
Nations Convention on Contracts for
the Sale of Goods shall not apply to this
limited warranty or the sale of products
covered by this limited warranty.
15
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Technical Support
Technical and troubleshooting support, as well as a list of replacement parts can be found on
www.dimplex.com/customer_support.
Dimplex North America Limited
1367 Industrial Road
Cambridge ON
Canada N3H 4W3
© 2013 Dimplex North America Limited
16 www.dimplex.com
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