Always use a qualied technician or service agency to repair this replace.
!
NOTE: Procedures and techniques that are considered important enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the
equipment.
WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the
risk of re, serious injury, or death.
2 www.dimplex.com
Page 3
OPERATION
Figure 1
Figure 2
A
ABC
C
On Screen
Display
The unit can be controlled by either the manual controls
which are located on the upper right of the replace or the
remote (Figure 1 & 2).
The replace is supplied with an IR multifunction remote
control.
!
NOTE: To operate correctly, the remote control must be
pointed towards the front of the unit.
A. Standby
Turns the unit On and Off.
→ Activated by pressing the Standby button on the remote
or the unit.
• The unit will turn on with the same functions that it was
set to when it was turned Off and the intake temperature
will be indicated on the On Screen Display.
!
NOTE: When any button is pressed the intake tem-
perature will be displayed on the On Screen Display for 5
seconds.
F
F
B. Flame Effects
The Flames can be turned off by pressing the button,
then again to turn back on.
→ Activated by pressing the button on the remote or the
unit.
C. Heat ON/OFF
Turns the heater function On and Off based on the thermostat setpoint.
→ Activated by pressing the button on the unit or the
remote.
• Indicated by the icon and the intake temperature be-
ing displayed on the On Screen Display, for 5 seconds
before turning off.
!
NOTE: The unit can be operated in Heat Only Mode.
When the unit is only running with the heater, the icon
and the intake temperature will continuously be displayed
on the On Screen Display.
!
NOTE: The heater may emit a slight, harmless odor
when rst used. This odor is a normal condition caused
by initial heating of internal heater parts and will not occur
D
B
again.
E
F
C
D & E. Thermostat Controls
Adjusts the temperature set point to your individual requirements. Once the desired set temperature is reached the
heater will turn off. The heater will cycle on and off to maintain the desired set temperature. The default temperature
setting is 72°F (22°C).
→ Adjusted by pressing the to decrease the setpoint
and the to increase the setpoint on the remote.
• The On Screen Display will indicate the temperature setpoint as it is adjusted.
!
NOTE: Holding the button down on the unit will
change the temperature from °C to °F, or vice versa.
Disable Heat
If desired, depending on the season, the heater on the unit
can be disabled. The unit will operate in the same fashion,
with the remainder of the controls.
Pressing the and buttons on the unit at the same
time and holding for 2 seconds will disable and enable the
heater.
!
NOTE: When the heater has been disabled and either
the or the is pressed the On Screen Display will indicate “--”.
F. Sleep Timer
The Sleep Timer can be set to automatically shut off the
replace after a preset time (from 30 minutes to 8 hours).
→ To set the timer press the timer button on either the
remote or the unit, repeatedly, until the desired time is displayed.
• The On Screen Display will display the different times as
it is adjusted. Once the timer has begun, pressing the
button will display the time remaining before the unit
turns Off.
!
NOTE: The Sleep Timer can be cancelled at any time
by pressing the button repeatedly until the sleep timer
displays nothing.
Resetting the Temperature Cutoff Switch
Should the heater overheat, an automatic cut out will turn
the heater off and it will not come back on without being
3
Page 4
reset. It can be reset by unplugging the unit and waiting 5
minutes before plugging the unit back in.
CAUTION: If you need to continuously reset the heater,
unplug the unit and call technical support at
1-888-346-7539.
Remote Control Battery Replacement
1. On the back of the remote control, turn the battery cover
counter-clockwise to remove the cover.
2. Correctly install one 3 Volt (CR2032) battery in the bat-
tery holder.
3. Close the battery cover.
Battery must be recycled or disposed of properly.
Check with your Local Authority or Retailer for recycling advice in your area
MAINTENANCE
WARNING: Disconnect power before attempting any
maintenance or cleaning to reduce the risk of re, electric
shock or damage to persons.
Glass Cleaning
The glass is cleaned in the factory during the assembly
operation. During shipment, installation, handling, etc., the
front glass panel may collect dust particles; these can be
removed by dusting lightly with a clean dry cloth.
To remove ngerprints or other marks, the front glass panel
can be cleaned with a damp cloth. The front glass panel
should be completely dried with a lint free cloth to prevent
water spots. To prevent scratching, do not use abrasive
cleaners or spray liquids on the clear door surface.
Compact Fireplace Surface Cleaning
Use warm water only to clean painted surfaces of the
Compact Fireplace. Do not use abrasive cleaners.
Servicing
Except for light bulb replacement and cleaning described
above, an authorized service representative should perform
any other servicing.
15. LED Light Assembly (2 LED’s). ......3001390100RP
16. LED Light Assembly (3 LED’s). ......3001390200RP
17. Remote Control ..................6700510200RP
18. Media Tray .....................0441730100RP
5
Page 6
WIRING DIAGRAM
2-LED LIGHT HARNESS, OR
3-LED LIGHT HARNESS
L
N
Relay Board
Switchboard
POWER SUPPLY
Thermistor
Display Board
L
N
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Page 7
SWITCHBOARD REPLACEMENT
Tools Required: Phillips Head Screwdriver
Flat Head Screwdriver
CAUTION: If unit was operating prior to servicing allow
at least 10 minutes for lights, heating elements and top
panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any
maintenance to reduce the risk of electric shock or damage
to persons.
1. Unplug the unit from power outlet.
2. Remove the front glass and set aside in a safe place.
3. Remove the rebox from the back of the mantel by
removing the retaining screws which secure the rebox
brackets to the mantel.
4. Remove the three screws along the back of the unit,
the two on either side along the top edge and the one
at the top of the glass retaining bracket on both sides.
(Figure 3)
5. Lay the Compact Fireplace on its back.
6. Gently open the top panel, laying it on the work sur-
face so that all of the components can easily be seen.
(Figure 4)
7. Locate the Switchboard and disconnect the wiring con-
nections noting their original locations.
!
NOTE: A at head screwdriver can be used to gently
pry between the end of the connector and the switch to
release the wires.
8. Remove the hardware securing the board to the unit.
9. Properly orient and install the switchboard and connect
all of the wiring.
10. Reassemble in the reverse order as above.
Figure 3
Top Panel
RELAY BOARD REPLACEMENT
Tools Required: Phillips Head Screwdriver
Flat Head Screwdriver
Needle Nose Pliers
CAUTION: If unit was operating prior to servicing allow
at least 10 minutes for lights, heating elements and top
panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any
maintenance to reduce the risk of electric shock or damage
to persons.
1. Unplug the unit from power outlet.
2. Remove the front glass and set aside in a safe place.
3. Remove the rebox from the back of the mantel by
removing the retaining screws which secure the rebox
brackets to the mantel.
4. Remove the three screws along the back of the unit,
the two on either side along the top edge and the one
at the top of the glass retaining bracket on both sides.
(Figure 3)
5. Lay the Compact Fireplace on its back.
6. Gently open the top panel, laying it on the work sur-
face so that all of the components can easily be seen.
(Figure 4)
7. Locate the relay board and disconnect the wiring con-
nections noting their original locations.
!
NOTE: A at head screwdriver can be used to gently
pry between the end of the connector and the switch to
release the wires.
8. Release the relay board from the top panel by using
needle nose pliers to depress the tab on the mounting
standoffs and gently lift the board off.
9. Properly orient and insert the new board and connect
all of the wiring.
10. Reassemble in the reverse order as above.
Figure 4
Heater
Assembly
Power Cord
Relay
Board
Switchboard
Power
Supply
Display/Control Board
Securing Screws
7
Page 8
AC/DC ADAPTER REPLACEMENT
Tools Required: Phillips Head Screwdriver
Flat Head Screwdriver
CAUTION: If unit was operating prior to servicing allow
at least 10 minutes for lights, heating elements and top
panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any
maintenance to reduce the risk of electric shock or damage
to persons.
1. Unplug the unit from power outlet.
2. Remove the front glass and set aside in a safe place.
3. Remove the rebox from the back of the mantel by
removing the retaining screws which secure the rebox
brackets to the mantel.
4. Remove the three screws along the back of the unit,
the two on either side along the top edge and the one
at the top of the glass retaining bracket on both sides.
(Figure 3)
5. Lay the Compact Fireplace on its back.
6. Gently open the top panel, laying it on the work sur-
face so that all of the components can easily be seen.
(Figure 4)
7. Locate the adapter and disconnect the wiring connec-
tions noting their original locations.
8. There is one connection located on the display/control
board that requires the board to be removed. This can
be done by removing the two screws on the right hand
side of the unit, reaching between the partially reective
panel and the back of the unit, to remove the display/
control board to remove the connection and replace it
with the new one.
9. Reinstall the display/control board.
10. Remove the adapter from the top panel by removing
the four screws securing it to the top panel.
11. Properly orient and insert the new adapter and connect
all of the wiring.
12. Reassemble in the reverse order as above.
DISPLAY/CONTROL BOARD
REPLACEMENT
Tools Required: Phillips Head Screwdriver
Flat Head Screwdriver
Needle Nose Pliers
CAUTION: If unit was operating prior to servicing allow
at least 10 minutes for lights, heating elements and top
panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any
maintenance to reduce the risk of electric shock or damage
to persons.
1. Unplug the unit from power outlet.
2. Remove the front glass and set aside in a safe place.
3. Remove the rebox from the back of the mantel by
removing the retaining screws which secure the rebox
brackets to the mantel.
4. Remove the three screws along the back of the unit,
the two on either side along the top edge and the one
at the top of the glass retaining bracket on both sides.
(Figure 3)
5. Lay the Compact Fireplace on its back.
6. Gently open the top panel, laying it on the work surface so that all of the components can easily be seen.
(Figure 4)
7. Locate the display/control board behind the partially
reective panel and remove the two screws that attach
it to the unit.
8. Disconnect the wiring connections noting their original
locations.
9. Release the display/control board from the support
panel by using needle nose pliers to depress the tab on
the mounting standoffs and gently lift the board off.
10. Properly orient and insert the new board and connect
all of the wiring.
11. Reassemble in the reverse order as above.
HEATER ASSEMBLY REPLACEMENT
Tools Required: Phillips Head Screwdriver
Flat Head Screwdriver
CAUTION: If unit was operating prior to servicing allow
at least 10 minutes for lights, heating elements and top
panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any
maintenance to reduce the risk of electric shock or damage
to persons.
1. Unplug the unit from power outlet.
2. Remove the front glass and set aside in a safe place.
3. Remove the rebox from the back of the mantel by
removing the retaining screws which secure the rebox
brackets to the mantel.
4. Remove the three screws along the back of the unit,
the two on either side along the top edge and the one
at the top of the glass retaining bracket on both sides.
(Figure 3)
5. Lay the Compact Fireplace on its back.
6. Gently open the top panel, laying it on the work sur-
face so that all of the components can easily be seen.
(Figure 4)
7. Locate the heater assembly and disconnect the wiring
connections noting their original locations.
!
NOTE: A at head screwdriver can be used to gently
pry between the end of the connector and the switch to
release the wires.
8. Remove the 4 screws that secure the top panel to the
heater assembly
9. Properly orient and install the new assembly and con-
nect all of the wiring.
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Page 9
WARNING: Ensure wires do not come in contact with
moving parts by securing wires in wiring tie wraps.
10. Reassemble in the reverse order as above.
POWER CORD REPLACEMENT
Tools Required: Phillips Head Screwdriver
CAUTION: If unit was operating prior to servicing allow
at least 10 minutes for lights, heating elements and top
panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any
maintenance to reduce the risk of electric shock or damage
to persons.
1. Unplug the unit from power outlet.
2. Remove the front glass and set aside in a safe place.
3. Remove the rebox from the back of the mantel by
removing the retaining screws which secure the rebox
brackets to the mantel.
4. Remove the three screws along the back of the unit,
the two on either side along the top edge and the one
at the top of the glass retaining bracket on both sides.
(Figure 3)
5. Lay the Compact Fireplace on its back.
6. Gently open the top panel, laying it on the work sur-
face so that all of the components can easily be seen.
(Figure 4)
7. Locate the power cord and disconnect the wiring con-
nections noting their original locations.
8. With needle nose pliers, grasp the power cord strain
relief grommet from inside the back of the bottom panel
and push while twisting to remove.
9. Install the new power cord.
10. Reassemble in the reverse order as above.
FLICKER MOTOR & FLICKER ROD
REPLACEMENT
Tools Required: Phillips Head Screwdriver
CAUTION: If unit was operating prior to servicing allow
at least 10 minutes for lights, heating elements and top
panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any
maintenance to reduce the risk of electric shock or damage
to persons.
1. Unplug the unit from power outlet.
2. Remove the front glass and set aside in a safe place.
3. Remove the rebox from the back of the mantel by
removing the retaining screws which secure the rebox
brackets to the mantel.
4. Remove the three screws along the back of the unit,
the two on either side along the bottom edge. (Figure 5)
5. Lay the Compact Fireplace on its back.
6. Gently open the bottom panel, laying it on the work sur-
face so that all of the components can easily be seen.
(Figure 6)
7. Locate the icker motor and icker rod.
8. Locate and disconnect the 3 motor assembly wires go-
ing to the terminal block. (Figure 6)
9. Remove the 2 motor mounting screws.
10. Separate the motor from the icker connector and
remove.
11. Slide the icker rod out of the snap-in bushing and
remove.
12. Reassemble in the reverse order as above.
Figure 6
Figure 5
Bottom Panel
LED Lights
Flicker Rod
Thermistor
Terminal
Block
Flicker
Motor
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Page 10
LED LIGHT ASSEMBLY REPLACEMENT
Tools Required: Phillips Head Screwdriver
CAUTION: If unit was operating prior to servicing allow
at least 10 minutes for lights, heating elements and top
panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any
maintenance to reduce the risk of electric shock or damage
to persons.
1. Unplug the unit from power outlet.
2. Remove the front glass and set aside in a safe place.
3. Remove the rebox from the back of the mantel by
removing the retaining screws which secure the rebox
brackets to the mantel.
4. Remove the three screws along the back of the unit
and the two on either side along the bottom edge.
(Figure 5)
5. Lay the Compact Fireplace on its back.
6. Gently open the bottom panel, laying it on the work sur-
face so that all of the components can easily be seen.
(Figure 6)
7. Locate the LED lights along the back. Each light is
secured with four screws and there is a light lter that is
sandwiched between the light assembly and the sheet
metal bracket.
!
NOTE: New light lters are not provided with replace-
ment lights and will need to be reinstalled in the original
locations.
8. There is one connection located on the display/control
board that requires the board to be removed. This can
be done by removing the two screws on the right hand
side of the unit, reaching between the partially reective
panel and the back of the unit, to remove the display/
control board to remove the connection and replace it
with the new one.
9. Reinstall the display/control board.
10. Properly orient and install the new LED lights and con-
nect all of the wiring.
11. Reassemble in the reverse order as above.
LOG SET ASSEMBLY REPLACEMENT
Tools Required: Phillips Head Screwdriver
CAUTION: If unit was operating prior to servicing allow
at least 10 minutes for lights, heating elements and top
panel to cool off to avoid accidental burning of skin.
4. Remove the two screws that secure the front glass
retaining bracket to the unit. (Figure 5)
5. Remove the front glass and set aside in a safe place.
6. Remove the retaining screw in the front middle of the
grate.
7. Pull the front edge of the plastic Ember Bed or plastic
grate up and forward until the rear tab releases from
the ledge located at the bottom of the Partially Reective Panel. (Figure 7)
!
IMPORTANT: Only handle the Log Set by the Ember
Bed.
!
NOTE: Log Set ts tightly into rebox, some force may
be necessary to remove.
8. Reassemble in the reverse order as above.
PARTIALLY REFLECTIVE PANEL
REPLACEMENT
Tools Required: Phillips Head Screwdriver
CAUTION: If unit was operating prior to servicing allow
at least 10 minutes for lights, heating elements and top
panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any
maintenance to reduce the risk of electric shock or damage
to persons.
1. Unplug the unit from power outlet.
2. Remove the front glass and set aside in a safe place.
3. Remove the rebox from the back of the mantel by
removing the retaining screws which secure the rebox
brackets to the mantel.
4. Remove the three screws along the back of the unit
and the two on either side along the bottom edge.
(Figure 5)
5. Lay the Compact Fireplace on its back.
6. Gently open the bottom panel, laying it on the work sur-
face so that all of the components can easily be seen.
(Figure 6)
7. Remove the two screws on each side that secure the
partially reective support bracket to the rebox.
8. Remove the partially reective support bracket.
9. Remove the partially reective panel by sliding it out of
the side channels towards the bottom.
10. Reassemble in the reverse order as above.
Figure 7
WARNING: Disconnect power before attempting any
maintenance to reduce the risk of electric shock or damage
to persons.
1. Unplug the unit from power outlet.
2. Remove the front glass and set aside in a safe place.
3. Remove the rebox from the back of the mantel by
removing the retaining screws which secure the rebox
brackets to the mantel.
10 www.dimplex.com
Back
Ledge
Rear
Tab
Side Section
Log
Ember
Bed
Front
Edge
Page 11
THERMISTOR REPLACEMENT
Tools Required: Phillips Head Screwdriver
CAUTION: If unit was operating prior to servicing allow
at least 10 minutes for lights, heating elements and top
panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any
maintenance to reduce the risk of electric shock or damage
to persons.
1. Unplug the unit from power outlet.
2. Remove the front glass and set aside in a safe place.
3. Remove the rebox from the back of the mantel by
removing the retaining screws which secure the rebox
brackets to the mantel.
4. Remove the three screws along the back of the unit
and the two on either side along the bottom edge.
(Figure 5)
5. Lay the Compact Fireplace on its back.
6. Gently open the bottom panel, laying it on the work sur-
face so that all of the components can easily be seen.
(Figure 6)
7. Remove the two screws on each side that secure the
partially reective support bracket to the rebox.
8. Remove the partially reective support bracket.
9. Remove the partially reective panel by sliding it out of
the side channels towards the bottom.
10. Locate and release the thermistor from the back panel
by using needle nose pliers to depress the tab on the
mounting standoffs and gently lift the board off.
11. There is one connection located on the display/control
board that may require the board to be removed. This
can be done by removing the two screws on the right
hand side of the unit to remove the display/control
board to remove the connection and replace it with the
new one.
12. Install the new thermistor.
13. Reassemble in the reverse order as above.
11
Page 12
TROUBLESHOOTING GUIDE
PROBLEMCAUSESOLUTION
General
Circuit breaker trips or fuse
blows when unit is turned
on
Lights dim in room while the
unit is on
Power cord gets warmNormal OperationThe power cord may get slightly warm to the
Appearance
Fireplace does not turn on
with manual controls
Fireplace does not turn on
with the Remote Control
Display has a “PF” showingLoose connection of the
Flame FrozenLoose wiringCheck wiring connections
Flame is not visibleLoose wiringCheck wiring connections