Dimplex DF2024 Service Manual

Service Manual

Model Number:
DF2024

UL Part Number
6908891459
6908891559

IMPORTANT SAFETY INFORMATION: Always read this manual rst before attempting to service this

replace. For your safety, always comply with all warnings and safety instructions contained in this

manual to prevent personal injury or property damage.

Dimplex North America Limited

1367 Industrial Road Cambridge ON Canada N1R 7G8
1-888-346-7539 www.dimplex.com

In keeping with our policy of continuous product development, we reserve the right to make changes without notice.
© 2014 Dimplex North America Limited

REV PCN DATE

00 - 11-JUL-14

01 14284 16-SEP-14

7400810100R01

TABLE OF CONTENTS

OPERATION ........................................................... 3

MAINTENANCE ........................................................ 4

EXPLODED PARTS DIAGRAM ............................................ 5

REPLACEMENT PARTS ................................................. 5

WIRING DIAGRAM ..................................................... 6

SWITCHBOARD REPLACEMENT ......................................... 7

RELAY BOARD REPLACEMENT .......................................... 7

AC/DC ADAPTER REPLACEMENT ........................................ 8

DISPLAY/CONTROL BOARD REPLACEMENT ............................... 8

HEATER ASSEMBLY REPLACEMENT ...................................... 8

POWER CORD REPLACEMENT .......................................... 9

FLICKER MOTOR & FLICKER ROD REPLACEMENT .......................... 9

LED LIGHT ASSEMBLY REPLACEMENT ................................... 10

LOG SET ASSEMBLY REPLACEMENT .................................... 10

GLASS MEDIA ASSEMBLY AND PARTIALLY REFLECTIVE PANEL REPLACEMENT 11

THERMISTOR REPLACEMENT ...........................................11

TROUBLESHOOTING GUIDE ............................................ 12

Always use a qualied technician or service agency to repair this replace.

!

NOTE: Procedures and techniques that are considered important enough to emphasize.

CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the

equipment.

WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the

risk of re, serious injury, or death.

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OPERATION

Figure 1

Figure 2

A

A B C F

C

On Screen
Display

The unit can be controlled by either the manual controls

which are located on the upper right of the replace or the
remote (Figure 1 & 2).

The replace is supplied with an IR multifunction remote

control.

!

NOTE: To operate correctly, the remote control must be

pointed towards the front of the unit.

A. Standby

Turns the unit On and Off.

→ Activated by pressing the Standby button on the remote

or the unit.

• The unit will turn on with the same functions that it was
set to when it was turned Off and the intake temperature
will be indicated on the On Screen Display.

!

NOTE: When any button is pressed the intake tem-

perature will be displayed on the On Screen Display for 5
seconds.

F

B. Flame Effects

The Flames can be turned off by pressing the button,
then again to turn back on.

→ Activated by pressing the button on the remote or the
unit.

C. Heat ON/OFF

Turns the heater function On and Off based on the thermo­stat setpoint.

→ Activated by pressing the button on the unit or the
remote.

• Indicated by the icon and the intake temperature be-
ing displayed on the On Screen Display, for 5 seconds
before turning off.

!

NOTE: The unit can be operated in Heat Only Mode.

When the unit is only running with the heater, the icon
and the intake temperature will continuously be displayed
on the On Screen Display.

!

NOTE: The heater may emit a slight, harmless odor

when rst used. This odor is a normal condition caused

by initial heating of internal heater parts and will not occur

D

B

again.

E

F
C

D & E. Thermostat Controls

Adjusts the temperature set point to your individual require­ments. Once the desired set temperature is reached the
heater will turn off. The heater will cycle on and off to main­tain the desired set temperature. The default temperature

setting is 72°F (22°C).

→ Adjusted by pressing the to decrease the setpoint

and the to increase the setpoint on the remote.

• The On Screen Display will indicate the temperature set­point as it is adjusted.

!

NOTE: Holding the button down on the unit will

change the temperature from °C to °F, or vice versa.

Disable Heat

If desired, depending on the season, the heater on the unit
can be disabled. The unit will operate in the same fashion,
with the remainder of the controls.

Pressing the and buttons on the unit at the same
time and holding for 2 seconds will disable and enable the
heater.

!

NOTE: When the heater has been disabled and either

the or the is pressed the On Screen Display will in­dicate "--".

F. Sleep Timer

The Sleep Timer can be set to automatically shut off the

replace after a preset time (from 30 minutes to 8 hours).

→ To set the timer press the timer button on either the

remote or the unit, repeatedly, until the desired time is dis­played.

• The On Screen Display will display the different times as
it is adjusted. Once the timer has begun, pressing the

button will display the time remaining before the unit

turns Off.

!

NOTE: The Sleep Timer can be cancelled at any time

by pressing the button repeatedly until the sleep timer
displays nothing.

Resetting the Temperature Cutoff Switch

Should the heater overheat, an automatic cut out will turn
the heater off and it will not come back on without being

3

reset. It can be reset by unplugging the unit and waiting 5
minutes before plugging the unit back in.

CAUTION: If you need to continuously reset the heater,
unplug the unit and call technical support at
1-888-346-7539.

Remote Control Battery Replacement

1. On the back of the remote control, turn the battery cover

counter-clockwise to remove the cover.

2. Correctly install one 3 Volt (CR2032) battery in the bat-

tery holder.

3. Close the battery cover.

Battery must be recycled or disposed of properly.
Check with your Local Authority or Retailer for recy­cling advice in your area

MAINTENANCE

WARNING: Disconnect power before attempting any

maintenance or cleaning to reduce the risk of re, electric

shock or damage to persons.

Glass Cleaning

The glass is cleaned in the factory during the assembly
operation. During shipment, installation, handling, etc., the
front glass panel may collect dust particles; these can be
removed by dusting lightly with a clean dry cloth.

To remove ngerprints or other marks, the front glass panel

can be cleaned with a damp cloth. The front glass panel
should be completely dried with a lint free cloth to prevent
water spots. To prevent scratching, do not use abrasive
cleaners or spray liquids on the glass surface.

Compact Fireplace Surface Cleaning

Use warm water only to clean painted surfaces of the Com-

pact Fireplace. Do not use abrasive cleaners.

Servicing

Except for the cleaning described above, an authorized ser­vice representative should perform any other servicing.

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