Digital Watchdog DW-SPECTRUMLSC100, DW-SPECTRUMLSC050, DW-SPECTRUMLSC010, DW-SPECTRUMLSC004, DW-SPECTRUMLSC001 User Manual

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Table of Contents

ContentsDW Spectrum User Manual

Working with DW Spectrum

................................................................................................................................... 1Opening and Closing DW Spectrum Client

................................................................................................................................... 2Connecting to DW Spectrum via Web-Client

................................................................................................................................... 3Launching DW Spectrum in Compatibility Mode

................................................................................................................................... 4Connecting to Enterprise Controller and Working Offline

................................................................................................................................... 7Introducing User Roles

................................................................................................................................... 8DW Spectrum User Interface Overview

Main Menu Showing and Hiding Side Panels Tabs and Layouts Context Menu Items on Layouts and Scene Working with Resource Tree and Renaming Resources Search Playback Panel Full Screen and Window Mode Changing Interface Language Getting Context Help

................................................................................................................................... 22DW Spectrum Quick Start

................................................................................................................................... 22Obtaining and Activating DW Spectrum Licenses

................................................................................................................................... 25Obtaining and Configuring Media Server’s Additional Settings (Admin Only)

Configuring Media Server Storages (Admin Only) Deleting Media Server (Admin Only) Monitoring Media Servers (Admin Only)

................................................................................................................................... 30Cameras and Encoders Management

Viewing Full Camera List Adding Cameras and Encoders

Discovering Cameras Automatically Adding Cameras and Encoders Manually (Admin Only)

Setting Up Cameras

Setting up Analog Cameras Renaming Cameras Obtaining Camera’s IP, MAC, Firmw are and Model Configuring Audio on Camera Configuring Camera's Authentication Setting up PTZ

Setting Up Fish-Eye Cameras Setting up Recording Schedule

Setting up Motion Mask and Motion Sensitivity Configuring Proprietary Camera Parameters

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Saving and Restoring PTZ Positions

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Dual Stream Recording Specifics (RADASS) Modifying Recording Schedule Copying Recording Schedule between Cameras Panic Recording

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Resetting Camera

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ContentsDW Spectrum User Manual

Upgrading Camera's Firmware

Adjusting Secondary Stream Quality

Setting Same Parameters for Multiple Cameras Swapping Cameras betw een Media Servers (Admin Only) Diagnosing Offline Cameras Deleting Cameras (Admin Only)

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................................................................................................................................... 68Configuring Events and Actions (Admin Only)

Tracked Events

Setting up Schedule for Tracking Events Motion on Camera Camera Disconnection/Malfunction Storage Failure Network Issue Camera IP Conflict Input Signal on Camera Media Server Failure Media Servers Conflict EC Connection Lost Licenses are not Configured E-mail is not Set for Users E-Mail Server is not Configured Error while Sending E-Mail Storages are not Configured

Actions that DW Spectrum Can Do

Notifications Visual Event Indication Mail Notifications

Start Recording on Camera Start Panic Recording Trigger Camera Output Play Sound Say Text

Default Rules Viewing Events Log

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Configuring Mail Server for E-Mail Notifications

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................................................................................................................................... 101User Management

Creating New User (Admin Only) Changing User Settings Deleting User (Admin Only)

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................................................................................................................................... 103Layout Management

Creating New Layout Setting up Layouts

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Adding Items to Layouts Removing Item(s) from Layouts Using Backrounds (Maps or Plans) on Layout (E-Mapping) Adjusting Layout’s Appearance

Zoom Window s

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Selecting Items Moving and Sw apping Items within Scene Resizing Items w ithin Scene Using Fit In View Changing Distance between Items Changing Cell Aspect Ratio

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ContentsDW Spectrum User Manual

Locking Layouts Working with Several DW Spectrum Windows Saving Layouts

Assigning Layouts to Users (Admin Only) Deleting Layouts (Admin Only) Opening and Closing Saved Layouts

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................................................................................................................................... 125Backing up and Restoring DW Spectrum Database

................................................................................................................................... 126Playback in DW Spectrum

Hardware Acceleration of Video Decoding Watching Cameras in DW Spectrum

Playing Back Local Files in DW Spectrum

Forensic Analysis

Exporting

Adjusting Volume Tours

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CPU and Bandwidth Saving during Playback (RADASS) Navigating through Archive and Live

Searching through Archive

Local files structure in Resource Tree Configuring Media Folders Opening Local Files Outside of Media Folders Navigating Through Local Files

Expanding Items to Fullscreen Zoom Rotate De-w arping Fish-Eye Cameras Image Enhancement

Single Camera Export

Multi-Video Export

Checking the Validity of Exported Videos Taking Screenshots

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Pan-Temporal Time Line Navigating through Several Cameras Synchronously

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Using Calendar Performing Smart Motion Search Using Thumbnails for Better Navigation Preview Search

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Exporting Recorded Region from Single Camera Viewing Videos Exported from Single Camera

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Exporting Layout in Multi-Video Format Viewing Multi-Videos Changing Multi-Videos after Export

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................................................................................................................................... 165Screen Recording (Windows Only)

Setting up Screen Recording Performing Screen Recording

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................................................................................................................................... 169Upgrading DW Spectrum

Troubleshooting and Contacting Support Glossary

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Working with DW Spectrum

Opening and Closing DW Spectrum Client

A few different ways are available to launch the application:

Windows

From desktop: DW Spectrum shortcut icon.

From Start Menu: Start –> Programs –> Digital Watchdog –> DW Spectrum.

Directly from the installed folder:

For x86 default is C:\Program Files(x86)\Digital Watchdog\DW Spectrum\Client\1.5

\1.4\DW Spectrum Launcher.exe

For x64 default is C:\Program Files\Digital Watchdog\DW Spectrum\Client\DW

Spectrum Launcher.exe

Linux

Using DW Spectrum shortcut icon.

Directly from the installed folder: /opt/digitalwatchdog/dwspectrum/Client/1.4/DW

Spectrum Launcher.exe

To close DW Spectrum Client:

Click on the " " button located in the top right corner

Go to Main Menu –> Exit (or press Alt+F4).

It is possible to set up DW Spectrum Client to launch at start. To proceed:

1. Open Main Menu and go to System Settings.

2. Select Run Application when PC boots up (see Misc section).

3. Click OK when done or Cancel to discard changes.

IMPORTANT. In order to display video and graphics properly, it is important to have most current video

drivers installed. If video drivers are not installed, the following will be displayed:

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DW Spectrum User Manual

Connecting to DW Spectrum via Web-Client

DW Spectrum Web Client allows connecting to DW Spectrum from any PC via web browser. The following browsers are supported:

Internet Explorer 9

Google Chrome

Mozilla (not recommended)

To access Web Client:

1. Run the web browser.

2. Enter the following URL:

https://<IP>:<PORT>/web (<IP> and <Port> are IP Address and port of Enterprise Controller).

For instance, to open Web Client on a local computer, use https://localhost:7001/web.

It is also possible to open Web Client from DW Spectrum Client. Go to Resource Tree, Right Click on the

System node and select Open Web Client... Finally it is possible to open Main Menu and choose Open Web Client...

After DW Spectrum Web Client opens , enter login and password.

The following operations are supported:

Browsing the Cameras list (on the left-hand side)

Viewing Camera (only one Camera can be viewed simultaneously)

Browsing archive on Camera

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DW Spectrum User Manual

Launching DW Spectrum in Compatibility Mode

It is necessary sometimes to connect to Enterprise Controller with different versions. A good example would be when DW Spectrum is installed at multiple sites (home, work, etc.) and only one installation is upgraded. In this particular case, Enterprise Controllers will have different versions and one Client should connect to another Enterprise Controller (Client at home connects to Enterprise Controller at work). In this case, the following message will appear:

By clicking OK, the application will restart in compatibility mode.

Note: DW Spectrum recalls the Enterprise Controller it was lastly connected to and automatically

suggests compatibility mode for the next launch.

IMPORTANT. If some of the components such as Enterprise Controller, Media Servers or Client have

different versions installed, it may cause potential issues. When Client is connected to EC, all component versions are checked. The following will appear if the component versions differ from one another:

It is recommended to have the same version installed on all system components.

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Connecting to Enterprise Controller and Working Offline

In order to gain access to Media Server and Cameras, a user must be connected to Enterprise Controller (EC).

The connection to Enterprise Controller can be established by pressing the Connect button ( or ) or via Main Menu –> Connect to (Another) Server.

The current connection status is indicated by the color of the Connect button:

– connected

– disconnected

The connection dialog is displayed as follows:

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DW Spectrum provides a powerful mechanism that can auto-discover Enterprise Controllers in local network. The easiest way to connect to EC is to use one of the auto-discovered EC.

To use predefined connections, click on the drop-down list. By default ,*Last Used Connection* is recommended:

Note: the computer EC is installed on may have several network interfaces. In this case, any available

is displayed on the Auto-Discovered ECs list.

Connection details can also be inputted manually. The following values must be entered:

Host – IP Address or name of the computer EC is installed on (localhost or 127.0.0.1 for All-in-One installation).

Port – IP Port for access to EC (7001 by default). Login and Password to connect to EC. If connecting for the first time, "admin" should be used as a

To check connectivity to EC, press Test. If ok, access is granted. The following may cause connection errors:

EC is not available:

specified IP Address is incorrect or inaccessible

specified port is incorrect

EC is stopped

EC and Client are incompatible with each other (different versions)

To save login details, select the Auto-Login option on the bottom. When Client is launched again, it will connect to the EC automatically through the pre-established login and password combination.

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To save and restore connection details:

If current connection details are used, press Save and create a connection name to store, which will appear in the drop-down list next time a user logs in.

To delete details of a stored connection, select it from the drop-down list and press Delete.

If the last connection was not properly saved, the software will use its connection data from the next launch (* Last Used Connection *).

Note: passwords are not stored in saved connection details.

To log out, go to Main Menu and choose Logout.

If Client is not connected to Enterprise Controller, a user can only access Local Files (see “Playing Back

Local Files in DW Spectrum”).

To connect to a different EC under a different user, open the login window and enter new EC coordinates or login credentials. If canceled, the current user will still be connected to Enterprise Controller.

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Introducing User Roles

There are three types of user roles in DW Spectrum:

Owner (user with "admin" login). Unlimited control. This user cannot be deleted.

Administrator. Full control, except:

Change Super Administrator (admin) settings

Delete or change own role

Viewers (Live Viewer, Viewer, Advanced Viewer). Limited control. A viewer cannot:

Manage users (except for changing their own password).

See servers and all connected cameras. Only the cameras assigned by the administrator are visible.

Change predefined layouts (layouts can be changed, but cannot be saved); however, it is possible to configure and save own layouts based on available resources (assigned cameras and local files).

Additional permissions can be assigned to users to be able to operate with available cameras (assigned by Administrator):

View archive, perform search and forensic analysis

Perform export from archives

Set up cameras

Set up PTZ on cameras.

If none of these permissions are assigned, a user can only view live videos on available cameras.

IMPORTANT. If any action or graphical element described in this document is not available to a specific

user level, the following will apply (Admin only). If the action described in this document is unavailable to certain roles, it will be indicated in the corresponding topic.

The following represents a standard flow:

1. Super Administrator creates and configures all layouts for own use.

2. Super Administrator creates several users with a Viewer role.

3. Super Administrator creates and configures layouts for each Viewer.

4. Viewer logs into DW Spectrum and is only able to work with assigned layouts and cameras.

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DW Spectrum User Interface Overview

DW Spectrum User Interface (UI) includes the following main controls:

DW Spectrum User Manual

Scene (main view). Displays video items from cameras or local files.

Tab Navigator (top Panel). It contains Main Menu, Tabs and the following buttons:

Connect/Disconnect button. This button indicates the current connection status and allows to

connect or disconnect from EC.

Window Buttons (go/exit fullscreen, minimize, close window)

Panic Recording button. Starts/stops panic recording

Screen Recording button. Starts/stops screen recording

Playback Panel (located on the bottom Panel). Used for playing back local videos and live streams.

Resource Tree (left Panel). Contains all servers, cameras, local files, users and layouts available to the

current user.

Notifications (right Panel). Contains notifications about system events.

Scene represents space for video Items can be placed on. DW Spectrum allows viewing streams from Cameras as well as Local Video Files.

Items are placed on Scene and can be saved as Layouts.

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If several Tabs are opened, then each Tab contains its own Layout with Items:

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Main Menu contains the following items:

Connect to (Another) Server – allows connecting/disconnecting to/from Enterprise Controller (see "Connecting to

Enterprise Controller and Working Offline")

Start/Stop Panic Recording – see "Panic

Recording"

New:

Tab – creates an empty tab in Tab

Navigator (see "Tabs")

Window – opens a new window of DW Spectrum (see "Working with Multiple

DW Spectrum Windows")

User – creates a new user (see "User

Management").

DW Spectrum User Manual

Main Menu

Main Menu allows users to gain access to various DW Spectrum features quickly and intuitively. Main Menu can be opened by clicking on the logo at the upper left corner:

Open – opens and plays back Local Files (see "Playing Back Local Files in DW Spectrum"):

File – opens Local Video File

Folder – opens all Local Video Files in the selected folder and plays them back simultaneously (max

24 files for x86 and max 64 files for x64).

Save Current Layout and Save Current Layout as... – the currently displayed on the scene layout ("Saving Layouts").

Start/Stop Screen recording (see "Screen Recording (Windows Only)").

Go to/Exit Fullscreen (see "Full Screen and Window Mode").

System Settings – setup DW Spectrum.

Exit.

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DW Spectrum User Manual

Showing and Hiding Side Panels

Side Panels are extremely useful, though may be hidden by a user if needed. The buttons show/hide Panels as well as Hide Panel Context Menu item.

If an item is expanded to fullscreen (see "Expanding Items to Fullscreen"), all Panels slide off the screen and disappear.

To bring Panel back, click on .

Additionally, both left and right sliding menu panels can be pinned ( ):

If Pinned: side Panels are always visible. If a panel is hidden manually, it will not reappear automatically.

If Unpinned: Panel is only visible when the cursor is on. As soon as a user clicks off the Panel, the

panel will disappear. Panel can reappear if a user points or clicks on .

F11 hides all Panels. To undo, press F11 again or use Esc (toggle Fullscreen will also apply if hit Esc).

Tabs and Layouts

Tabs are used to make layout navigation easier. Each Tab hosts a separate Layout. Tabs function very similar to any Internet browser.

The following actions can be performed with Tabs:

Open a new tab:

Tab Navigator’s Context Menu –> New Tab (Ctrl+T)

Main Menu –> New –> Tab

Close a specific Tab: Tab’s Context Menu –> Close (Ctrl+W)

Keep one Tab open – Tab’s Context Menu –> Close All but This

Change the tab order – switch position by dragging and dropping a tab in the desired order.

IMPORTANT: A warning message will appear every time Tab is modified, suggesting to the user to save

changes. See “Saving Layouts”.

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If too many Tabs are opened at the same time, scrolling arrows will appear:

These arrows can be used to scroll Tabs left and right.

To navigate to a specific Tab or open a saved layout, use the button located on the right (next to ):

Initially, no Layouts are configured in the system. An empty default Tab is shown (“New Layout”). If User tries to configure Layout in this Tab, asterisk will automatically be added to the caption (indicating a Layout change). The Layout will remain local.

The layout information is automatically passed to Enterprise Controller once Layout is saved (See “Saving

Layouts”). If Layout is saved successfully, it will be displayed in Resource Tree under the current User.

When closing all Layouts, the default blank Tab will still appear. If the current Layout is saved as “New

Layout”, the blank Tab located next to it will be renamed “New Layout 1” automatically.

Any saved Layouts that were previously opened, will appear automatically once User logs in.

See "Layout Management" and specifically "Setting up Layout" sections for more details.

Context Menu

Context Menu displays all available actions as they relate to the selected element. Context Menu will appear by right-clicking on the desired element (or on empty space).

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Items on Layouts and Scene

Video Item represents video recorded by a camera that can be played back within DW Spectrum.

Items displayed on Scene offer total video manipulation, a variety of features, streaming data and other

related information.

Local videos are displayed as follows:

The file name is displayed in the upper left corner of Local Video Item.

The following buttons are displayed in the upper right corner of Local Video Item:

– Image Enhancement

– create Zoom Window (see Zoom Windows)

– take screenshot fron the item (see Taking Screenshots)

– Rotation (see "Rotate")

– Information: displays additional information about the current stream (see below)

– Close (removes the item from the current layout)

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Streams from cameras are displayed as follows:

The following information is displayed in the upper left corner of the camera item:

Camera Name

Current Recording Mode (Camera may be recording differently depending on its schedule):

– Recording Always (green circle)

– Motion Recording (red circle)

– Low Resolution - always, High Resolution - only while in motion (red circle crossed green)

– Not Recording (grey circle)

For more information on recording settings, see "Setting up Recording Schedule".

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The following buttons are displayed in the upper right corner of Camera in addition to those displayed for local video:

– applies de-warping (is displayed if this is a fish-eye lens camera) – see "De-warping Fish-Eye

Cameras"

– PTZ (if camera supports) – see "Setting up PTZ"

– Smart Search – see "Performing Smart Motion Search".

The following information can be useful during camera setup to help adjust to the desired FPS and bitrate. It may also be useful for monitoring local files.

To view item information, click on located in the top right corner of the item. To view information on multiple items at a time, select Items (see "Selecting Items"), open Context Menu and choose Show Info (Alt+i).

The following data will appear on the bottom:

Current Resolution of the stream

Current FPS of the stream

Current Bitrate

Current stream Codec (H264 or MJPEG)

Current Resolution (if Dual-Streaming is enabled for the camera): Hi-Res or Lo-Res

Current Time of video playback or LIVE if viewing live from a camera

Additionally, the following messages may appear for camera items:

NO SIGNAL – camera is offline. It is possible to diagnose Camera in this case (see "Diagnosing Offline

Cameras").

NO DATA – no recording was performed. No data available.

Loading... – awaiting data from Media Server

Unauthorized – incorrect/missing login or password

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Servers (admin only) – a list of servers registered in the system. Server IP addresses are also displayed (if the corresponding setting is enabled).

Note: Media Server can have several

network interfaces, so different IP addresses may be displayed.

Cameras. Cameras are displayed under Servers (admin only) and Layouts. If a

camera appears on more than one layout, the camera will be listed multiple times in Resource Tree.

The following indicators are displayed on the left:

– a camera is in recording mode

– recording is set up for the camera, but

not recording at the moment.

Additionally Cameras' IP addresses are displayed (if the setting is enabled, see below).

If Camera is experiencing network issues over the past minute,

is displayed. See "Camera Disconnection/Malfunction" for details.

DW Spectrum User Manual

Working with Resource Tree and Renaming Resources

Resource Tree is a convenient tool to display, search and manage available resources within the application. The format of Resource Tree depends on the current user's permission level.

Resource Tree is displayed on the left Panel and may contain different elements depending on a user level (see "Introducing User Roles"). For Administrators, Resource Tree is displayed as follows:

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DW Spectrum User Manual

Recorders (admin only). Displayed under Servers (admin only) and contains several channels (represented as Cameras).

Users (Administrator can view several users in Resource Tree).

Layouts. Contains resources (cameras and local files). Owned by users and displayed under each user.

Local Files. Contains the following:

Video files

Images

Exported Video Files (see “Exporting”)

Exported Multi-Video Files and their contents: Cameras, or Local Files (see “Exporting the Layout in

Multi-Video Format"

Screen Recordings (see “Screen Recording”)

Screenshots (see “Taking a Screenshot”).

When hovering over Camera with a mouse cursor, a thumbnail of a frame taken from the Camera will appear:

frame will appear:

Items that are currently placed on Scene are highlighted in bold in Resource Tree. A selected (focused)

Item it has the“>” mark in both Server and Layout sections.

To enable/disable displaying IP addresses in Resource Tree:

1. Open Main Menu and go to System Settings

2. Select/clear the flag in Show IP in Tree option (Look and Feel section).

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Viewer's Resource Tree is shown as the following (see picture at the right-hand side):

If Client is not connected to Enterprise Controller, only Local File names are visible.

The following actions can be performed in Resource Tree:

Expanding/collapsing a tree node (+/- on keypad)

Scrolling (if the tree contains multiple elements)

Multi-Selection. Shift to select multiple items and

hold Ctrl to select/deselect items individually.

Drag and drop. An efficient way to organize and configure resources in the tree. The following chapters will further explain the drag and drop capabilities.

Search.

DW Spectrum User Manual

Almost any resource (except Local Files) can be renamed by Administrator in Resource Tree. To rename a resource, simply select it and:

Left-Click on it again (like Windows Explorer).

Right-Click for Context Menu and choose Rename (or press F2):

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IMPORTANT: Search results will appear on

Scene immediately. If the search comes back with a high number of found items, only the first 24 will be displayed for x86 architecture and 64 results for x64 architecture. Search results are automatically added to the current scene.

Search

DW Spectrum provides fast, powerful and flexible search engine that enables users to quickly locate the desired items on demand. To perform search, click on the Search tab in Resource Tree next to Resources.

Type any three consecutive characters from a resource name, MAC or IP into the box to activate search. Search results are displayed as follows:

To refine search, use the following tips:

Specify the resource type: Any Type, Video Files, Image Files or Live Cameras.

Use special symbols to combine several search criteria:

“+” – to add a new criteria to the search. Example, “out” + “100” will pull in all files containing “out” or “100” in file description.

“\” – to avoid files containing certain characters. Example, “out \hdtv” will pull in all files containing “out”, but no “hdtv”.

All results will disappear from the scene once all characters are removed from the search box.

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DW Spectrum User Manual

Playback Panel

DW Spectrum provides powerful and intuitive playback system. It includes seamless transition from live to archived footage, smooth archive playback, extensive search capabilities, local files playback, etc. All playback operations can be performed within the Playback Panel:

The following elements are displayed:

Playback Buttons – used for playing back selected Item(s)

Speed Slider – controls the playback speed of selected Item(s)

Pan-Temporal Time Line – represents the archived data for selected Item(s)

Volume Control – used to adjust volume for the selected Item

Additional Buttons:

– switches selected camera(s) to a live playback mode or indicates that they are playing live.

See "Navigating through Archive and Live"

– performs time synchronization of all cameras displayed on Scene. See "Navigating through

Several Cameras Synchronously"

– opens calendar to help navigate through archive (see "Using Calendar")

– expands Time Line and shows small previews called Thumbnails. See "Using Thumbnails for

Better Navigation".

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DW Spectrum User Manual

Full Screen and Window Mode

DW Spectrum is recommended to be operated in full screen. To toggle full screen or bring the application to a window mode:

and buttons

Alt + Enter or Esc

F11 (all side panels will be hidden).

Moreover it is possible to expand a single item on fullscreen. See "Expanding Items to Fullscreen".

Changing Interface Language

To change DW Spectrum interface language:

1. Open Main Menu and go to System Settings.

2. Select desired language in Language drop-down list (Misc section).

3. Click OK when done or Cancel to discard changes.

4. Restart Client.

Getting Context Help

DW Spectrum provides intuitive context help system on each interface element.

To invoke help:

1. Press button.

2. Left-Click on the desired interface elements.

Context Help contains links to other topics that can be useful as well.

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DW Spectrum User Manual

DW Spectrum Quick Start

This section provides recommendations on system settings for DW Spectrum to be configured properly.

First, a sufficient number of Licenses should be obtained and activated (see “Obtaining and Activating DW

Spectrum Licenses (Admin Only)”).

Then, Storages on each Media Server should be configured (see “Configuring Media Server Storages

(Admin Only)”).

All Cameras should be properly set up (see “Camera Managemnent”). Same with Recording Settings (see “Setting up Recording Schedule (Admin Only)”).

Once completed, it becomes possible to create multiple Users, configure Layouts for them and more.

Obtaining and Activating DW Spectrum Licenses

DW Spectrum’s license policy is quite simple. Each Camera require License. The application has no camera count restrictions.

The following types of Licenses are available:

Analog - allows viewing and recording of a single Analog Camera. If a user tries to view Analog Cameras (live or archive), the following will appear:

See "Setting up Analog Cameras" for more details.

Professional - allows viewing and recording of a single Analog or IP Camera. IP Camera can be viewed live without License allowing for an unlimited number of IP cameras to be connected and viewed live at no charge.

DW Spectrum automatically chooses the best option (Digital License will be used for Analog Camera only if there is no Analog Licenses left).

Note: If recording is enabled for Camera, License is considered used even if recording is not

performed. Recording is required to capture Motion Detection and Input Detection events on Camera.

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For instance, the following screenshot illustrates the situation that all Cameras are offline and not recording. However recording is enabled on four Cameras (marked by ):

In this case 4 Licenses are being used.

See also "Setting up Recording Schedule".

DW Spectrum comes with four Trial Licenses automatically.

To activate Trial Licenses:

1. Open Main Menu –> System Settings.

2. Go to Licenses tab.

3. Click Activate Trial License.

To get additional Licenses, contact the local Digital Watchdog customer service at http://dwcc.tv.

To activate a License Key over the Internet:

1. Select the Licenses tab in System Settings.

2. Automatic activation via Internet must be selected.

3. Enter License Key and click Activate License.

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If DW Spectrum is not connected to the Internet, then licenses can be activated offline.

To activate License (trial or commercial) offline:

1. Go to Licenses tab in System Settings.

2. Click Manual Activation.

3. Copy Hardware ID and email to http://dwcc.tv

License Key: paste License key received from reseller.

Hardware ID: paste Hardware ID here.

An activation key will be provided upon request.

4. As soon as the activation key is received, proceed with one of the following:

Paste it into the Activation Key field and click Activate License. Save it as a text file (i.e. key.txt), move to the target computer, browse the file and click OK.

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Obtaining and Configuring Media Server’s Additional Settings (Admin Only)

In addition to the basic Media Server configuration that are setup during installation and configuration, an Admin also performs the following:

Checking if Media Server is online (Ping). If Media Server is not responding for some reason this can help to check availability of the computer Media Server is hosted on

Change Name

Configure Storages.

To configure Media Server parameters:

1. Open the desired Media Server in Resource Tree.

2. Open server’s Context Menu and choose Server Settings.

The following Media Server parameters can be checked and configured:

Name – can be changed here or in Resource Tree

IP Address – cannot be changed. Displayed in Resource Tree as well if the corresponding setting is

enabled (see "Working with Resource Tree and Renaming Resources")

Port – cannot be changed from the client

Panic Mode – indicates whether or not Panic Recording is being performed

Ping – check availability of the computer Media Server is hosted on

Storages – see "Configuring Media Server Storages (Admin Only)".

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Configuring Media Server Storages (Admin Only)

DW Spectrum provides an easy and flexible storage management policy. Each Media Server can use unlimited number of local and network Storages. If more than one Storage is used, Media Server will automatically balance the space consumption. The more free space the storage has, the higher the usage intensity will be.

Storage is considered to be a separate hard disk partition. If a partition has more than 100 Gb of free space, DW Spectrum uses it automatically.

Additionally it is possible to add network storages.

To configure Media Server Storages:

1. Open the Server Settings

2. Go to Storages:

As displayed above, the computer has 2 partitions and only disk D is used for storage because disk C has less than 100 Gb of free space.

3. To select Storage to be used check In Use flag

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4. To add External Storage, click Add and enter the storage Samba path:

IMPORTANT. If using Network Storage, the computer Media Server is installed on must have non-

password read-write access to the Samba share. The most convenient way is to mount it as local disk (via Samba).

5. Click OK. At this point, all Storages will be checked for validity and ability to write to. If the drive has insufficient space, a warning will appear.

The Storage structure on the partition is as follows: <drive>/DW Spectrum

Media/$Resolution/$MAC/$YYYY/$MM/$DD/$HH:

$Resolution:

hi_quality – full resolution streams

lo_quality – low resolution streams $MAC – MAC address of the recorded device $YYYY – Recorded Year $MM – Recorded Month $DD – Day $HH – Hour

IMPORTANT. 5 GB of free space is always preserved on Storage.

Deleting Media Server (Admin Only)

In some instances, it may be necessary to delete Media Server from the system.

Note: Media Server can only be deleted when offline.

To delete Media Server, locate it in Resource Tree, Right-Click for Context Menu and select Delete.

IMPORTANT. All cameras that are hosted on this specific server will be deleted as well. Recorded data

will be kept in server’s storages.

Media Server will automatically be registered in EC, discover all Cameras and start operating once it is back online. The deleted camera's archive will remain available. It will be required to perform all storage settings and configure all discovered Cameras again.

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Monitoring Media Servers (Admin Only)

DW Spectrum enables users to perform monitoring the health of Media Servers in the real-time mode. To proceed, perform one of the following:

Drag Media Server from Resource Tree to Scene

Open Media Server's Context Menu and choose Monitor (Monitor in a New Tab or Window)

The information is displayed as follows:

CPU Load

Memory Usage (RAM)

Hard disk partitions usage (C: and D: in this case).

Network Interfaces Usage

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To enable/disable graphs check/uncheck them. If hover with a mouse cursoe on a check, the corresponding graph will be clearly visible, the rest-ones will be faded:

User can perform standard manipulations with Monitoring Item: move, resize, swap, duplicate etc (see "Items on Layouts").

To stop monitoring, remove the corresponding item from Scene.

Multiple Media Servers can be monitored simultaneously.

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Cameras and Encoders Management

It is extremely easy to configure Cameras in DW Spectrum.

The following Camera Settings are crucial for the application to function properly:

Recording schedule (see "Setting up Recording Schedule")

Authentication (the default password has been changed for cameras). See "Configuring Camera

Authentication ".

IMPORTANT. Most camera parameters can only be configured by Advanced Viewer (permission level is

required). A basic viewer can access camera configuration, but cannot make any changes. See the "User

Management" section for more.

The section describes the following functions related to Cameras:

Viewing Full Camera List

Adding Cameras and Encoders

Setting Up Cameras

Setting Same Parameters for Multiple Cameras

Swapping Cameras between Media Servers (Admin Only)

Diagnosing Offline Cameras

Deleting Cameras (Admin Only)

Viewing Full Camera List

All Cameras registered in DW Spectrum are displayed in Resource Tree. If may be problematic to find a particular camera when too many Cameras appear in Tree. It is possible to use Search to locate Cameras on Scene.

To use a more organized list, open Main Menu and select Camera List... (or press CTRL + M).

The information is broken down by the following columns:

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Recording – recording of Camera (Not recording, Continuous, Motion only, Motion + Lo-Res). See "Setting up Recording Schedule".

Note: this is not an indication on how Camera is being recorded.

Name – Camera name.

Driver – Camera's manufacturer/maker. When interacting with a 3rd party Cameras via Onvif protocol, OnvifDevice is displayed.

Model of Camera.

Firmware – the current firmware version.

IP/Name – Camera's IP address.

ID/MAC – Camera's MAC address. It is not possible at times to determine the MAC address. In this

instance, a unique identifier is shown (i.e. urn_uuid_207f19b2-d5a6-407f-8fec-

6265a311058b)

Server – the Media Server Camera is hosted on.

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The following tools are available to manage Camera List:

Sort data by column. Left Click on column's header.

Filter data. Type the filter sub-string into the Search String field (on the top). The results will be

refresh as typing. To disable filtering, clear the sub-string.

Select several rows from the table. Drag the mouse, use CTRL + Click/Up/Down arrows, or Shift + Click/Up/Down arrows. Use CTRL + A to select all Cameras.

Open one or several Cameras. Select the desired Cameras, open Context Menu and choose Open, Open in New Tab, Open in New Window.

Rename Cameras. Select Camera, open Context Menu and choose Rename.

Viewing Camera's event history. Select Camera, open Context Menu and choose Check Camera

Issues... Event History form will open and filtering against the selected Camera will apply.

Delete one or multiple Cameras. Select the desired Cameras, open Context Menu and choose Delete.

Go to Cameras Settings. Select the desired Cameras, open Context Menu and choose Camera Settings...

Export data from one or multiple Cameras to an external file. Select the desired Cameras, open

Context Menu and choose Export Selected to File... Select file name and format. The following formats

are supported:

HTML File

CSV file (text file with delimiters). This file type can easily be imported into Microsoft Excel.

Copy one or several rows to clipboard. Select the desired rows, open Context Menu and choose Copy Selection to Clipboard. The data can be pasted into any text editor or Microsoft Excel.

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Adding Cameras and Encoders

This section provides information on how to add cameras to the DW Spectrum resource list.

Choose one of the following methods:

Discovering Cameras Automatically

Adding Cameras and Encoders Manually (Admin Only).

Discovering Cameras Automatically

DW Spectrum provides a powerful and easy-to-use mechanism for automatic camera discovery. It is required that a camera should be accessible via Broadcast.

As soon as Media Server is started and connected to EC, it automatically performs camera discovery in its network. Once a camera is discovered, its parameters will be displayed in Resource Tree automatically.

If a camera does not transmit media data, it is marked as Offline.

If Media Server is offline, all Cameras the server is hosting are switched to the offline status automatically.

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Adding Cameras and Encoders Manually (Admin Only)

If Camera or Encoder is not accessible via broadcast (usually if it is located in a different network), it will not be discovered automatically. In this case DW Spectrum provides an ability to add Camera manually. For instance, it can be useful if Camera or Encoder is located in a different network or can even be accessed via Internet only. It is also possible to add several Cameras simultaneously by scanning a range of IP addresses.

To add one or more Cameras/Encoders:

1. Right-Click on server in Resource Tree and open Context Menu.

2. Choose Add Camera(s)... The following view will appear:

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3. Choose one of the following:

To add a single Camera, enter camera's Address (IP or Host Name the Camera can be resolved on)

IMPORTANT.DW Spectrum allows adding Cameras by IP Address, Host Name or Generic RTSP Link

(advanced). Generic RTSP Link can be used if Camera does not support Onvif, though uses RTSP for streaming and its RTSP URL is known (i.e. rtsp://<camera IP>:554/hi_stream).

To add several Cameras at once, select Subnet Scan:

4. Enter the desired IP range to start scanning. By default, addresses 0-255 of the same subnet are

suggested. As a result, the entire specified network will get scanned for Cameras.

6. Specify authentication parameters in Login and Password fields (if needed).

7. Specify Discovery Port if needed. Most Cameras are discovered on port 80, so it is better to leave on

Auto setting.

8. Press Scan to initiate search. This can take a lengthy period of time (especially if IP Range is being scanned).

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9. If Cameras are located, they will be displayed in order.

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If Camera is already registered (manually or automatically), it will be displayed though cannot be selected for addition:

10.Select desired cameras and click Add selected.

Cameras should be added to Resource Tree.

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From Resource Tree:

From Scene:

Setting Up Cameras

It is possible to configure Cameras for Administrators and Viewers that have the appropriate access Permission. Administrators can configure all cameras and Viewers can only use the ones that are assigned

to them by Administrators.

A user can locate Camera Settings from Camera's Context Menu.

The following actions can be performed when configuring Camera Parameters:

Renaming Cameras

Obtaining Camera’s IP, MAC , Firmware and Model

Configuring Audio on Camera

Configuring Camera's Authentication

Setting up PTZ

Setting Up Fish-Eye Cameras

Setting up Recording Schedule

Setting up Motion Mask and Motion Sensitivity

Configuring Proprietary Camera Parameters

Adjusting Secondary Stream Quality.

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Setting up Analog Cameras

Typically, Analog Cameras are connected to via Analog Recorders. Each Recorder has a number of channels that indicates the number of Analog Cameras it can handle. If Recorder is plugged into the network, it can either be discovered automatically or added manually (see "Adding Cameras and

Encoders"). Encoder with discovered channels looks as the following:

DW Spectrum provides special Licenses for Analog Cameras. A user must purchase Analog License to be able to view and record Analog Camera; however, Professional Licenses can be used both for Analog Cameras and IP Cameras.

If a user tries to view Analog Camera (live or archive) without using License the following will be displayed:

To set up Analog Camera open Camera Settings and go to General:

Check Use an analog license to view this camera. DW Spectrum automatically chooses the best option (Digital License will be used for analog camera only if there is no Analog Licenses left).

The number of Licenses available and used is displayed below.

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The following types of Analog Cameras are supported:

Analog Cameras plugged into Encoder. Those cameras act like regular Cameras: it is possible to

configure Recording Schedule for them as well as Motion Detection.

Analog Cameras plugged into Recorder. Those cameras are recorded somewhere else so DW Spectrum only pulls the desired stream from the recorder. It is not possible to configure Recording Scheduleand

Motion Detection for those Cameras.

Renaming Cameras

If a camera is discovered automatically (see "Discovering Cameras Automatically"), it is displayed in

Resource Tree as a predefined sequence ("model"or "manufacturer + model"). For instance, 10005 for

Arecont Vision cameras or DWC-MD421D for Digital Watchdog.

Note: It is possible to configure Cameras for Administrators and for Viewers that have an appropriate

permission level.

It is recommended to rename same camera models for easier identification. Cameras can be renamed directly from Resource Tree using Context Menu or in camera settings:

IP-addresses are added to a camera name automatically and are non-editable. It is possible to deactivate displaying IP addresses in Resource Tree.

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Obtaining Camera’s IP, MAC, Firmware and Model

To obtain Camera's IP and MAC, open camera settings and go to General:

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Note: the fields are non-editable.

It may be useful to go to Camera's web page by clicking on the appropriate hyperlink to check or set up Camera's parameters. See "Configuring Proprietary Camera Parameters" for details.

It is possible to check if a camera is accessible by pressing Ping button.

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Configuring Audio on Camera

DW Spectrum allows to record audio from Cameras (if camera has this feature and the microphone is connected to it).

To set up audio recording for the camera open camera settings and go to General:

To enable/disable audio enable or disable the corresponding flag. The settings are applied right after Apply or OK are clicked.

It may be useful to go to Camera's web page by clicking on the hyperlink. See "Configuring Proprietary

Camera Parameters" for details.

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Configuring Camera's Authentication

All Cameras come with a predefined login and password combination. During the discovery process, DW Spectrum attempts to use manufacturer’s default credentials to access a camera.

However, default login and passwords may vary between models/lines or can be changed deliberately, which prevents DW Spectrum from accessing Cameras and acquiring media streams. As a result, Camera is

shown as Unauthorized ( ) in Resource Tree. The following message will appear if a user attempts to view a live stream:

UNAUTHORIZED

Please check authentication information in camera settings.

Note: It is possible to configure Cameras for Administrators and Viewers that have the appropriate

permission level.

To get Camera working it is necessary to setup Authorization Parameters:

1. Open Camera Settings and go to Network.

2. Enter Login and Password in the Authentication section and click Apply or OK. To discard changes, click Cancel.

IMPORTANT. It is possible to configure same authentication credentials for several cameras

simultaneously. See “Setting Same Parameters for Multiple Cameras”.

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Setting up PTZ

DW Spectrum provides a smart and intuitive way for setting up PTZ on Cameras. PTZ can be set by either Administrator or Viewer (a corresponding permission level is required – see "User Management").

Note: It is possible to configure PTZ for Cameras for Administrators and Viewers that have the

appropriate permission level.

The feature is available if:

it is supported by the Camera model (Onvif Cameras only)

Camera is in Live mode

If these requirements are met, is displayed on the corresponding camera item.

The following PTZ modes are available:

Simple (Zoom only). Refer to the following image:

Use + and - buttons to zoom in/out.

Regular (Zoom and Point). Refer to the following image:

Use + and - buttons to zoom in/out. Left-Click on the center circle, Hold Left Mouse Button and move the cursor to move Camera to the desired position.

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Extended (Zoom, Point and additional features). Requires the support for Absolute Move from Camera:

In this case Camera allows moving and zooming as in previous case, plus:

Move to a certain position – Left Click to the desired position

Zoom to a certain range – Hold Left Mouse Button and draw the rectangle to zoom into (see the above picture)

Full Zoom Out – Double Click.

Save and restore PTZ positions

After all settings are configured press once again to hide PTZ controls.

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Saving and Restoring PTZ Positions

In addition to standard PTZ controls, DW Spectrum allows for managing of predefined PTZ positions. It is basically possible to set up several points, tilt and zoom presets and restore them with only two clicks or one hot key.

Note: It is possible to configure PTZ on Cameras for Administrators and Viewers with the appropriate

permission level.

The following is possible:

Saving PTZ positions:

1. Open Context Menu and select PTZ... -> Save Current Position...

2. Type the desired preset name.

3. If needed, select a hot key for the preset (0-9).

Restoring PTZ positions:

Open Context Menu and choose PTZ... -> Go to Position... -> Desired position or press the predefined hot key (0-9).

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Editing PTZ positions:

1. Open Context Menu and select PTZ... -> Manage Saved Positions...

2. Select the desired position and click on it from the Name column. Enter the desired name and press Enter.

3. Select the desired position and click on it from the Hotkey column. Redefine hotkey in the dropdown list.

4. Click Apply or OK when finished. To discard changes, click Cancel.

Deleting PTZ positions:

1. Open Context Menu and select PTZ... -> Manage Saved Positions...

2. Select a desired preset (use CTRL or SHIFT to select multiple rows) and Click Remove. To move Camera focus of a particular preset, select the preset and click Activate.

3. Click Apply or OK when finished. To discard changes, click Cancel.

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Setting Up Fish-Eye Cameras

DW Spectrum provides advanced capabilities to operate with fish-eye cameras. Such cameras use a specific type of lens that can cover a much larger viewing area. This particular type of lens warps a picture and a de-warping algorithm must be enabled to display the picture correctly:

Note: It is possible to configure Cameras for Administrators and Viewers with an appropriate

permission level.

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In order for DW Spectrum to distinguish cameras with fish-eye lens, the following configuration must be performed:

1. Open Camera Settings and go to General.

2. Check This is the fish-eye lens camera to activate the Dewarping tab:

3. Go to the Dewarping tab to select Camera's orientation:

The type of de-warping algorithms that are applied strictly depend on orientation. It is also possible to adjust Camera's view angle.

Note: It is recommended to keep Camera on Scene while adjusting the settings to be able to

observe all image changes.

4. Click Apply or OK when finished. To discard changes, click Cancel.

Once Camera is established as a fish-eye camera, de-warping can be performed. See "Working with Fish-

Eye Cameras (De-warping)" for details.

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Setting up Recording Schedule

To record Camera, Recording Schedule must be set up first.

Note: It is possible to configure Cameras for Administrators and Viewers with an appropriate

permission level.

Note: To record one camera, License is required. See “Obtaining and Activating DW Spectrum Licenses

(Admin Only)”. Even if recording is not performed immediately, the License will still be considered as

used.

The recording schedule specifies the following recording parameters:

Recording Type:

Record Always

Motion Only – records only when motion occurs. Motion recording may require for the camera to

support motion detection.

Motion + Lo-Res Always – by default, a camera is set to record at low resolution unless motion occurs, at which point it switches recording to high resolution automatically. High resolution recording requires dual streaming (if supported by camera). See "Dual Stream Recording Specifics

(RADASS)"

Motion Mask and Motion Sensitivity may need to be configured as well (see "Setting up Motion Mask

and Motion Sensitivity").

FPS

Quality

Note: FPS and Quality recording settings will affect live stream viewing as well. For example, if 1 FPS

and Low Quality are set in the recording schedule, DW Spectrum will stream live as per selected settings even if the camera is capable of more. If recording is not set, DW Spectrum will stream live at Maximum FPS and Quality.

Those settings are applied to Recording Schedule. See "Modifying Recording Schedule" for details.

Dual Stream Recording Specifics (RADASS)

Some Recording Parameters may need Motion to be supported by the Camera. Motion + Low Quality Always recording requires Dual-Streaming to be supported by Camera.

If Dual-Streaming is supported, the second stream settings are set automatically based on the main recording settings:

2 to 7 FPS

320p to 480p

Not only is the second stream used for recording, it is also used for Software Motion Detection and bandwidth and CPU saving during playback. See "Setting up Motion Mask and Motion Sensitivity" and "CPU and Bandwidth Saving during Playback (RADASS)".

Modifying Recording Schedule

DW Spectrum provides a powerful and flexible schedule for configuring recording parameters.

A specific date and time can be set in the recording schedule as well.

Examples:

Workdays 8AM-8PM – record Always, 24 FPS, high quality

Weekends and Workdays 8PM-8AM – record motion only, 10 fps, low quality

The cameras recorded by Media Servers are marked with a small red circle in Resource Tree:

– camera in recording mode

– camera recording is setup, though not recording at the moment (a license is still being used)

Note: It is possible to configure Cameras for Administrators and Viewers that have appropriate

permissions.

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To set up Recording Schedule:

1. Open Camera Settings and go to Recording:

IMPORTANT. If Media Server and Client are in different time zones the schedile displays Server

Time.

2. Click Enable Recording. Check the number of licenses used. If the number is insufficient, click Get More Licenses and proceed with activation.

Click on Display FPS on Grid and Display Quality on Grid to show/or hide FPS and quality in grid cells.

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3. Select Recording Mode:

Record Always

Motion Only – recording will start if motion occurs. To specify a range for motion recording, use

Record before motion and Record after motion selectors. Motion detection must be supported by the camera (Software or Hardware).

Motion + Low Quality Always – low quality stream is recorded always and is switched to high quality streaming once in case of any motion. To use this recording setting, make sure the camera supports dual-streaming.

If not the following will be displayed:

Do not Record

4. Select Recording Quality

5. Select FPS

6. As soon as all the parameters are selected, click on Schedule Grid:

Click and Drag to select multiple cells

Click on hour to select an entire column

Click on weekday to select an entire row

Click Schedule Grid's top left corner to select all cells

Note: to select same values, hold Alt and click on the cell to choose a recording mode, FPS and values.

7. Repeat to set another recording for different cells

8. If Motion Recording is set, it is possible to adjust Pre-recording and Post-Recording intervals (the time range between the start and end of motion recording).

9. Click Apply or OK when finished. To discard changes, click Cancel.

In case of insufficient licenses, the following warning will appear:

Enable Recording flag will be disabled; however, all schedule settings will be saved.

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Example:

Workdays 8AM-8PM – Record Always, 24 FPS, High

Workdays 8PM-8AM – Motion + Low Quality Always, 24 FPS, Medium

Weekends – record motion only, 10 fps, Low

IMPORTANT. Make sure to apply all recording selections to the schedule once selected (recording

type, FPS and quality). The following message will appear in case the selection is not applied.

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Copying Recording Schedule between Cameras

If Recording Schedule is already set up on Camera it may be needed to copy the settings to a different one. For instance, if a new camera is plugged in it is much more convenient than set up a schedule separately.

To copy Recording Schedule:

1. Open Camera the schedule should be copied from, go to Camera Settings -> Recording:

2. Click on the Copy Schedule button. The following form will be opened:

3. Check desired Cameras the schedule should be copied to. To select all Cameras on specific Server check it. To filter search use the Filter box. Filter criteria is the same as search (see "Search"). If hover with a mouse cursor on Camera, the actual picture from this Camera will be displayed on the right.

Note: additional Licenses may be needed. See "Obtaining and Activating DW Spectrum Licenses"

for details.

4. Click Apply or OK when finished. To discard changes, click Cancel.

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Panic Recording

This feature allows switching Recording Settings for all Cameras to highest available FPS and Quality. This feature can be activated by any User.

Note: if Recording is not enabled for Camera, Panic Recording will not be activated.

To activate Panic Recording, press located in the top right corner.

Current Panic Recording status can be viewed:

on the Panic button – becomes red if panic recording is on ( )

on Recording Schedule (see "Modifying Recording Schedule")

in server's settings (see "Obtaining and Configuring Media Server’s Additional Settings (Admin Only)")

To stop panic recording, press again. The recording settings will reset to the values previously specified.

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Setting up Motion Mask and Motion Sensitivity

In order to detect motion more properly and accurately, DW Spectrum provides a powerful and flexible Motion Detection configuration. For example, if a camera is pointed at a parking lot, motion mask can be set on all the surrounding areas that are not targeted for recording. In this case, any motion appearing in the areas surrounding the main target area, will not trigger motion detection and recording.

IMPORTANT. This particular feature in DW Spectrum works only if the selected camera supports

Motion Detection.

The following Motion Detection types are supported:

Hardware Motion Detection – implemented on Cameras directly. In this case only motion mask can be configured. To configure additional parameters it may be necessary to go to Camera Settings web page (see "Configuring Proprietary Camera Parameters").

Software Motion Detection is performed on Media Server. It consumes more resources, though it

provides better and more flexible motion detection. In this case, it is possible to set up unlimited number of motion regions and adjust its sensitivity. Software Motion Detection requires Dual- Streaming supported by Camera. If supported, Software Motion Detection is set automatically (excluding Arecont Vision cameras).

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To set up Motion Detection:

1. Open Camera Settings and go to Motion:

If red zones appear on the grid during motion, Motion Detection is supported. Red cells indicate the level of motion (the higher the motion level, the brighter the cells).

2. Select the type of motion detection (Hardware or Software). If none are active, the camera does not support Motion Detection at all.

3. Select Sensitivity on the slider. 0 is motion mask (minimal sensitivity, motion will not be detected on the selected region); 9 is the highest sensitivity.

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4. Select the desired regions the sensitivity will be applied to:

Click and Drag to select a single region

Ctrl + Click and Drag to add another region

Click on a region to fill it with desired sensitivity

To set Motion Mask just Click and Drag. There is no need to adjust Motion Sensitivity.

5. Repeat for each desired sensitivity. Use Reset Motion Regions to start over.

The above picture illustrates the following:

the area marked in grey will not capture motion (Motion Mask)

the green area will capture motion with very low sensitivity

top right and bottom left corners will capture motion with standard sensitivity

for other regions, the sensitivity will be high.

6. Click Apply or OK when finished. To discard any changes, click Cancel.

It is possible to set up motion directly from camera’s web page. For this purpose, use Camera Motion Web Page link on the Motion tab.

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Configuring Proprietary Camera Parameters

DW Spectrum allows configuring basic image settings inside the software. These settings are available for

Onvif-compliant cameras only.

Note: It is possible to configure Cameras for Administrators and for Viewers that have the appropriate

permissions.

To go to proprietary camera settings:

1. Open Camera settings and select Advanced.

2. Configure desired Camera Parameters:

Note: If the list is empty, Camera does not support configuring (not Onvif-Compliant).

All settings are applied immediately. Best practice is to leave a video Item on the Scene while configuring its parameters.

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Other proprietary camera parameters such as Authorization, Network Settings etc. can be configured directly from camera’s web page.

1. Open Camera settings and select General.

2. Enter Authentication Parameters if the camera requires authentication (Admin only).

3. Click on Web Page. The browser will open camera’s web page.

Web page may be inaccessible because it can be located on a different network. To check camera accessibility, press the Ping button prior to opening the web page.

Additionally, the following can also be performed:

Resetting Camera

Upgrading Camera's Firmware.

Resetting Camera

DW Spectrum allows for cameras to be reset to factory defaults. These settings are available for Onvifcompliant cameras only.

Note: It is possible to configure Cameras for Administrators and Viewers with an appropriate

permission level.

To go to proprietary camera settings:

1. Open Camera settings and select Advanced.

2. Go to Maintenance.

Note: If the list is empty, Camera does not support configuring (not Onvif-Compliant).

3. Choose one of the following:

System Reboot – reboot Camera and save settings

Soft System Factory Default – reboot Camera and restore all settings related to the image

Hard System Factory Default – reboot Camera and restore all settings (Network, Authorization, etc).

The reboot is performed instantly once selected.

It is also possible to reboot Camera from its Web Page. See "Configuring Proprietary Camera Parameters".

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Upgrading Camera's Firmware

DW Spectrum allows for Cameras Firmware upgrade from within the application. These settings are available for Digital Watchdog cameras only.

Note: It is possible to configure Cameras for Administrators and Viewers with an appropriate

permission level.

IMPORTANT. To enable this feature, Camera must have Internet Access.

To go to proprietary camera settings:

1. Open Camera settings and select Advanced

2. Go to Maintenance –> Firmware Upgrade

Note: If the list is empty, Camera does not support configuring (not Onvif-Compliant).

3. Click on Check Upgrade. The coordinates of Digital Watchdog FTP Server (Address, Port, Login and Password) are predefined.

4. If a camera has Internet access, the application will check for any available upgrades automatically.

5. If a newer version of firmware is found, click OK to run upgrades. The application will automatically reboot once upgrades are completed.

It is possible to upgrade Camera Firmware from its Web Page. See "Configuring Proprietary Camera

Parameters" for details.

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Adjusting Secondary Stream Quality

DW Spectrum's architecture provides significant CPU and network bandwidth savings by acquiring multiple streams from a single camera: High Resolution (regular) and Low Resolution (approximately x10 less bandwidth). The second stream is always decoded by Media Server and is used for the following:

Software Motion Detection

CPU and Bandwidth Saving during Playback (RADASS)

The quality of the second stream is set automatically, however, it is possible for User to adjust the quality of the stream.

IMPORTANT. Higher quality of the second stream provides for a much better look and feel (especially

on larger monitors), but can significantly increase CPU load on Media Server. It is not recommended to change these settings.

To adjust the quality of the second stream:

1. Open Camera Settings and go to Expert.

2. Check I have read the manual and understand the risks.

3. Adjust Secondary stream quality.

4. Click Apply or OK when finished. To discard changes, click Cancel.

Note: If Camera does not support dual-streaming, the above settings are unavailable.

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From Resource Tree:

From Scene:

Setting Same Parameters for Multiple Cameras

In order to simplify the configuration process, DW Spectrum enables users to apply same parameters to more than one camera at a time.

The following can be performed as a batch:

Authentication setup

Schedule configuration

To set the same parameters for multiple Cameras:

1. Use Multi-Selection to select desired cameras:

In Resource Tree, hold Ctrl or Shift and Click

On Scene – use Ctrl and Click

2. Open Context Menu and go to Camera Settings.

If the selected cameras share the same Authentication Credentials, they will be displayed.

If the selected cameras share the same Recording Settings, they will be displayed.

If the selected cameras have different Enable recording field values, the field will be displayed as follows:

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3. Set the desired parameters and click Apply.

If needed, a user can add a camera to the selection by holding the Ctrl button and clicking on the desired camera in Resource Tree.

To set up another camera(s), select the desired camera in Resource Tree. It is not necessary to close the settings dialog.

If the changes are not applied, the following warning message will appear:

4. When finished, press OK to apply or Cancel to discard settings.

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Swapping Cameras between Media Servers (Admin Only)

If too many cameras are used on the network, it may be helpful to set up an additional server for load balancing and redundancy purposes. If several servers are set up on the same network, it is possible to perform manual load-balancing.

This is how camera swapping works:

1. Step 1: Media Server is connected to EC and starts discovering Cameras. As soon as Cameras are discovered, they will appear in the Client.

2. Step 2: Media Server is connected to EC and starts discovering Cameras. As soon Cameras are discovered, their MAC Addresses are checked. If Camera is registered on Media Server, it will not appear in the Client and a “Disabled” flag is set in the database.

3. Once Camera is moved to another Media Server, it becomes Enabled in the second Media Server and automatically disables itself in the first one.

IMPORTANT. When moving Camera from one Media Server to another, recording will be restarted

automatically (with predefined parameters). Also, Archive is seamlessly combined from all servers.

To move camera(s) from one server to another:

1. Hold Ctrl or Shift to select the desired cameras in Resource Tree

2. Drag and drop the selected cameras to the desired server

IMPORTANT. In order to move Camera from one Media Server to another, the cameras must be

discovered by both servers. If not, the following warning will appear:

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Diagnosing Offline Cameras

Sometimes cameras are displayed in Resource Tree, but are marked with a sign. When opening such camera, it will display NO SIGNAL. DW Spectrum will then prompt the user to perform more thorough diagnostics.

IMPORTANT. Run diagnostics prior to contacting support.

Diagnostics can be invoked by pressing on the item:

Once complete, reasons and recommended actions will be displayed:

Follow instructions to resolve the issue. If unsuccessful, contact support (see "Troubleshooting and

Contacting Support"). Click Copy to Clipboard and paste the data into the message prior to sending it to

support.

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Deleting Cameras (Admin Only)

IMPORTANT. Camera must be offline (unplugged from the network) to be deleted.

To delete Camera(s):

1. Expand the Media Server hosting the desired server in Resource Tree.

2. Find and select Camera.

3. Right-Click for Context Menu and choose Delete (or the Del button on a keyboard).

4. Click Yes to confirm.

If Camera is back online, it will start working immediately. Recorded archive will be available as well; however, a user will need to reconfigure Camera as its settings have been erased.

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Events:

Actions:

Motion on Camera

Camera Disconnection/Malfunction

Storage Failure

Network Issue

Camera IP Conflict

Input Signal on Camera

Media Server Failure

Media Servers Conflict

EC Connection Lost

Licenses are Not Configured

E-mail is not Set for Users

Storages are not Configured.

Notifications

Visual Event Indication

Mail Notifications

Start Recording on Camera

Start Panic Recording

Trigger Camera Output

Play Sound

Say Text.

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Configuring Events and Actions (Admin Only)

DW Spectrum provides powerful and flexible event bus than can be used for simple and intuitive programming of any algorithm.

Algorithms are a set of Rules. Each Rule is a combination of Event-Action. As soon as Event is fired up, DW Spectrum triggers the appropriate Action.

The following events and actions are supported:

Every Event that has occurred is automatically saved in system's Event Log. If no Rules are active, only system issues will be saved. See "Viewing Events Log" for details.

IMPORTANT. Some default Rules are already configured. See "Default Rules" for details. It is possible

to reset all Rules configurations to default settings. To reset, click on Reset Default Rules and Apply or OK. All previously configured Rules will be discarded.

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To configure Rules:

1. Do one of the following:

To configure Global Rules: open Main Menu and go to Alarm/Event Rules (or press CTRL + E). It is possible to configure Rules for specific Camera(s). To proceed, type the desired Camera name, IP or MAC address into the Filter box. Only Rules that are applied to a corresponding Camera will be displayed.

To configure Rules for a single Camera: open Camera's Context Menu and select Camera Rules or open Camera Settings, then click Camera Rules...

The following dialog will open:

2. To add a new Rule, click Add. To delete an existing-one, click Delete.

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3. Once added, Rule should be configured.

Select Event on the left-hand side that needs to be monitored. See "Tracked Events" for more information

Select Action on the right-hand side that needs to be performed once Event occurs. Refer to "Actions" for details

Specify basic parameters for Event and Action. Click on Source or Target column in the Rule row and choose the desired value.

IMPORTANT. If some fields are missing or incorrect, Rule is considered invalid. In this case, it will

turn red:

Set Aggregation period. Once set, all Actions will be executed once per the specified period. If not, Actions will be executed every time Events occur. Applies to Notifications, Mail Notifications,

Play Sound, Say Text.

If any additional configuration is needed, click Advanced... The advanced settings will be displayed on the bottom. Those settings differ from each other depending on Events/Actions that are being configured. See this chapter for more information on a specific Event/Action.

Add Comments for Rule if needed.

4. Set or clear the flag (on the left-hand side of each Rule) to enable or disable it.

5. As soon as all configurations are done, click Apply to accept changes or Cancel to discard. Click OK to apply changes and close the form.

IMPORTANT. If any Rule is considered invalid, the warning displayed below will appear. If apply the

changes, incorrect Rules will be disabled.

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Tracked Events

DW Spectrum can react as soon as a particular Event occurs.

Every tracked event may have its own parameters. Refer to the particular Event description for more information:

Motion on Camera

Camera Disconnection/Malfunction

Storage Failure

Network Issue

Camera IP Conflict

Input Signal on Camera

Media Server Failure

Media Servers Conflict

EC Connection Lost

Licenses are not Configured

E-mail is not Set for Users

E-Mail Server is not Configured

Storages are not Configured.

As soon as Event occurs, the Action can be performed. See "Actions".

Additionally, Events can be tracked based on the schedule. For instance, Motion can be tracked only on weekends and Input Signal – at 8PM-8AM. See "Setting up Schedule for Tracking Events" for details.

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Setting up Schedule for Tracking Events

Events can be tracked based on the schedule. For instance, Motion can be tracked only on weekends and

Input Signal – at 8PM-8AM.

The schedule can be configured as advanced parameters for the desired Event:

1. Open Event's Advanced Parameters by clicking on Advanced on the Alarm/Event Rules form. The advanced settings will be displayed on the bottom.

2. Click on Schedule... The following form will be displayed:

3. Select On or Off to enable/disable monitoring in particular cells.

4. Click on Schedule Grid:

Click and Drag to select multiple cells

Click on hour to select an entire column

Click on weekday to select an entire row

Click Schedule Grid's top left corner to select all cells

The above example shows that the event is tracked on workdays (Sun-Fri) since 8AM till 8PM.

By default, events are always tracked.

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Motion on Camera

Occurs if motion is detected on Camera(s).

Basic Parameters

Camera(s) motion is detected on. To specify:

1. Click on Any Camera at the desired row on the Alarm/Event Rules form. The following form will appear:

2. Check the cameras to detect motion, then click OK (Cancel will discard changes).

To select all Cameras on a specific Server, set the flag on it. To filter search, use the Filter box. Filter criterias are the same as search (see "Search"). It is possible to Drag'n'Drop the selected Cameras from

Resource Tree onto the Event's advanced settings form.

IMPORTANT. To detect motion, recording must be enabled on Camera. Refer to "Modifying

Recording Schedule" for information on how to enable recording. If the selected Camera is not being

recorded, then the corresponding message will be displayed (see above).

If cameras are not specified, motion will be detected on all the cameras that support it.

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Advanced Parameters

Schedule (see "Setting up Schedule for Tracking Events").

Starts/Stops. Available only for instant actions (Send Mail, Show Notification, Camera Output). If no motion occurs for 3 seconds, the current motion Event is considered stopped. When motion occurs again, a new motion Event is generated.

May result in

Camera Recording.

Panic Recording.

These actions are performed while motion is taking place on at least one camera out of the selected.

Send Mail.

Show Notification.

Camera Output.

These actions will be performed if motion is detected on at least one camera out of the selected.

Why Event may work incorrectly

Recording is disabled for Camera(s) that are being monitored. Refer to "Modifying Recording Schedule" for information on how to enable recording for Camera.

Motion Mask is not set properly. See "Setting up Motion Mask and Motion Sensitivity".

Too many Cameras are monitored and too many Events occur.

Cameras that are monitored are offline.

Action is not configured properly. See the Action's description for details.

Notifications about this type of Event is hidden in system settings. See "Notifications" for more details.

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Camera Disconnection/Malfunction

Occurs if Camera(s) is/are disconnected for whatever reason (network, Camera malfunction etc.). Camera is considered disconnected if no data is received for 10 seconds. Once data is received from Camera, the status is automatically changed back to Online.

If Camera is experiencing network issues over a minute, then is appear in Resource Tree.

Additional Events may occur as well and may help to investigate the issue:

Network Issue. This means that network is unable to transfer data between Camera and Media Server,

which may be the reason why a camera goes offline.

Media Server Failure. If Media Server is down, all hosted Cameras drop offline.

Camera IP Conflict. If another Camera with the same IP enters the network, one of these two Cameras

will go offline.

Media Servers Conflict. If a new Media Server is connected to another Enterprise Controller on the

same network and pulls data from the same Cameras, then some Cameras may drop offline because they may not provide several streams simultaneously.

Basic Parameters

Camera(s). To specify:

1. Click on Any Camera at the desired row on the Alarm/Event Rules form. The following form will appear:

2. Check the cameras to track, then click OK (Cancel will discard changes).

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To select all Cameras on a specific Server, set the flag on it. To filter search, use the Filter box. Filter criteria are the same as search (see "Search"). It is possible to Drag'n'Drop the selected Cameras from

Resource Tree onto the Event's advanced settings form.

If Cameras are not specified, all Cameras will be monitored.

Advanced Parameters

Schedule (see "Setting up Schedule for Tracking Events").

May result in

Send Mail.

Show Notification.

Camera Output.

Why Event may work incorrectly

Too many Cameras are monitored and too many Events occur.

Cameras being monitored are offline.

Action is not configured properly. See the Action's description for details.

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Notifications about this type of Event is hidden in system settings. See "Notifications" for more details.

Storage Failure

Occurs if Media Server is unable to write data on one or more Storages. This may be caused by the following:

Hard disk malfunction.

Insufficient rights. The permission to write on disk or recorded folder may be restricted by the computer Administrator.

Hard disk is too slow: too many cameras are recorded and hard disk cannot record on such speed. It may be useful to add another hard disk drive.

If no Storages are selected to write to, Storages are not Configured is fired up.

Basic Parameters

None

Advanced Parameters

Schedule (see "Setting up Schedule for Tracking Events").

Why Event may work incorrectly

Notifications on this type of Event is hidden in system settings. See "Notifications" for more details.

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Network Issue

Occurs if network is unable to transfer data between Camera and Media Server and packet loss is detected. That may cause for frame rate to drop on Camera(s). If no frames are received from Camera for 10 seconds, Camera is considered offline. Camera Disconnection/Malfunction event is then generated in this particular case.

Basic Parameters

None

Advanced Parameters

Schedule (see "Setting up Schedule for Tracking Events").

Why Event may work incorrectly

Notifications on this type of Event is hidden in system settings. See "Notifications" for more details.

Camera IP Conflict

Occurs If another Camera with the same IP has entered the network, resulting in one of these two Cameras to go offline. Camera Disconnection/Malfunction event is then generated in this particular case.

Basic Parameters

None

Advanced Parameters

Schedule (see "Setting up Schedule for Tracking Events").

Why Event may work incorrectly

Notifications on this type of Event is hidden in system settings. See "Notifications" for more details.

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Input Signal on Camera

Occurs if input signal is detected on Camera(s). DW Spectrum may detect input signals on the following cameras:

ONVIF-compliant (input support via ONVIF may vary from camera to camera)

Axis.

Basic Parameters

Camera(s) the input signal is detected on. To specify:

1. Click on Any Camera at the desired row on the Alarm/Event Rules form. The following form will appear:

2. Check the cameras to detect input, then click OK (Cancel will discard changes).

To select all Cameras on a specific Server, click on the check box. To filter search, use the Filter box. Filter criteria are the same as search (see "Search"). It is possible to Drag'n'Drop the selected Cameras from Resource Tree onto the Event's advanced settings form.

IMPORTANT. To detect input signals, input must be supported on Camera. If the selected Camera

does not support input, then the corresponding message will be displayed (see above).

If do not specify the particular cameras, then input signal will be detected on all the cameras that support input.

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Advanced Parameters

Schedule (see "Setting up Schedule for Tracking Events").

Starts/Stops. Available only for instant actions (Send Mail, Show Notification, Camera Output).

May result in

Camera Recording.

Panic Recording.

These actions will be performed while input signal is taking place on at least one camera out of the selected.

Send Mail.

Show Notification.

Camera Output.

These actions will be performed once input signal is detected on at least one camera out of the selected.

Why Event may work incorrectly

Motion is not supported on Camera(s) that is being monitored.

Too many Cameras are monitored and too many Events occur.

Cameras that are being monitored are offline.

Action is not configured properly. See the Action's description for details.

Notifications on this type of Event is hidden in system settings. See "Notifications" for more details.

Media Server Failure

Occurs if Media Server is down (either hardware/software issue or manual shutdown). In this case, all hosted on Media Server Cameras are dropped offline.

Basic Parameters

None

Advanced Parameters

Schedule (see "Setting up Schedule for Tracking Events").

Why Event may work incorrectly

Notifications on this type of Event is hidden in system settings. See "Notifications" for more details.

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Media Servers Conflict

Occurs if a new Media Server is connected to another Enterprise Controller on the same network and pulls data from same Cameras. In this case, some Cameras may drop offline because they may not provide several streams simultaneously. This results in Camera Disconnection/Malfunction Event.

Basic Parameters

None

Advanced Parameters

Schedule (see "Setting up Schedule for Tracking Events").

Why Event may work incorrectly

Notifications on this type of Event is hidden in system settings. See "Notifications" for more details.

EC Connection Lost

Occurs if connection to Enterprise Controller is lost for whatever reason (network issue or EC is down). In this case, the connection icon in the top right corner becomes red ( ) and Notification is displayed.

If User clicks on the notification, then login dialog will automatically open. See "Connecting to Enterprise

Controller and Working Offline".

This notification will hide automatically as soon as the connection is restored.

Why Event may work incorrectly

Notifications on this type of Event is hidden in system settings. See "Notifications" for more details.

Licenses are not Configured

Occurs if no Licenses are activated. In this case, Notification is displayed.

In this case, it is not possible to record Cameras and view Analog Cameras.

If User clicks on the notification, then license dialog will automatically open. See "Obtaining and

Activating DW Spectrum Licenses".

This notification will hide automatically as soon as one License is activated.

Why Event may work incorrectly

Notifications on this type of Event is hidden in system settings. See "Notifications" for more details.

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E-mail is not Set for Users

Occurs if E-Mail address is not set up:

Viewer is notified if an email address is not configured.

Administrator is notified if a User does not have an email address specified.

In this case, Notification will be displayed.

If click on the notification, User's mail settings dialog will open. See "Changing User Settings".

If User does not have an e-mail address, that user is unable to receive mail notifications.

This notification will hide automatically as soon as all email addresses are configured (for Admin) or individual email address is set (Viewer).

Mail Notifications may not work if E-Mail Server is not configured. In this case, Error while Sending E-Mail

notification will appear.

Why Event may work incorrectly

Notifications on this type of Event is hidden in system settings. See "Notifications" for more details.

E-Mail Server is not Configured

Occurs if E-Mail Server is not configured. In this case, Notification is displayed.

If E-Mail Server is not configured, mail notifications cannot not be sent.

If click on the notification, Mail Server settings dialog will open. See "Mail Notifications" for details.

This notification will hide automatically as soon as all E-Mail Server parameters are configured.

Mail Notifications may not work if E-mail is not Set for Users. In this case, Error while Sending E-Mail

notification will appear.

Why Event may work incorrectly

Notifications on this type of Event is hidden in system settings. See "Notifications" for more details.

Error while Sending E-Mail

Occurs when E-Mail Notification fails. In this case, Notification is displayed.

If click on the notification, Mail Server settings dialog will open. See "Mail Notifications" for details.

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Storages are not Configured

Occurs if no Storages are selected (recording flag might have been removed accidentally).

In this case, Notification is displayed.

If Storages are not configured, it is not possible to record Cameras.

If click on the notification, storage configuration dialog will open. See "Configuring Media Server Storages

(Admin Only)".

This notification will hide automatically once Storage has a recording flag set up.

Why Event may work incorrectly

Notifications on this type of Event is hidden in system settings. See "Notifications" for more details.

Actions that DW Spectrum Can Do

DW Spectrum reacts differently to each Event. The result is called Action. Each Action that is fired up by the software may have its own parameters. Refer to the particular Action description for more information:

Notifications

Visual Motion Indication

Mail Notifications

Start Recording on Camera

Start Panic Recording

Trigger Camera Output

Play Sound

Say Text.

See "Tracked Events" for detailed information on Events.

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DW Spectrum provides a powerful notification mechanism for notifying Users of Events that occur. When Event occurs, right

Panel starts blinking (the color varies

depending on the importance of the notification). Notification Types:

System Messages (red) – something is not

properly configured. Can be fixed.

Warnings () – critical event (Camera

disconnected, Media Server failure, etc).

Notifications – non-critical events

(motion, input signal, etc).

If a user opens the panel, the following will be displayed (on the right):

Notifications

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It is possible to perform the following:

Obtain additional information by hovering over the notification with a mouse cursor. The information will appear on the left:

Motion Detection and Input Signals – the frame from Camera the Event occurred at and additional

information. Click on the notification or additional information to open Camera to view its archive for event specifics.

Network Issue on Camera – the last frame received from Camera and additional information. Click

on the notification or additional information to open Camera Settings.

Issues related to System Messages – additional information. Click on the notification to go to the appropriate dialog.

When clicking on notification or detailed information, the corresponding action will be performed:

Motion or Input on Camera – Camera will be opened in a new Tab.

Camera IP Conflict – Camera's Web Page will be opened in a browser

Camera Network Issue – Camera's Settings form will be opened

Media Server Failure or Storage Issue – Server Settings form will be opened

E-Mail Issue – E-Mail Server Settings form will be opened

License Issue – License Form will be opened

Connection is Lost – connection dialog will be opened

Media Server Conflict – no action

Close the notification. Either Right Click or hover over with a mouse cursor to obtain additional

information and click on the cross sign in the top right corner. Green and yellow notifications will eventually disappear.

View Event Log. Click on .

Go to Event Settings. Click on .

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Show/Hide notifications of this particular type. Click on or Open Main Menu and go to System Settings –> Notifications:

Select notifications types that should be displayed. Click Apply or OK when finished. To discard changes, click Cancel.

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Basic Parameters

Type of Users notifications are displayed to:

All users

Administrators only.

Advanced Parameters

Aggregation Period

May be caused by

All Events.

Why Action may work incorrectly

Some notifications are disabled.

Event is not configured properly. See the Event's description for details.

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Visual Event Indication

If too many Cameras are opened at the same time, it becomes very difficult to locate a specific Camera when Event occurs. DW Spectrum provides a powerful and intuitive way to highlight a specific object on Scene if Event occurs:

The following Events are indicated:

Motion on Camera Network Issue and Input Signal on Camera – visualization on Camera

Server Issue – visualization on Media Server Monitoring Widget if Media Server is being monitored (see "Monitoring Media Servers (Admin Only)").

The action is always enabled and does not require configuration.

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Mail Notifications

DW Spectrum can send E-mails to Users or to additional addresses when Events occur.

IMPORTANT. E-Mails cannot be sent if E-Mail Server is not configured. In this case, E-Mail Server is

not Configured notification is shown up. See "Configuring Mail Server for E-Mail Notifications" for more

details.

Basic Parameters

Users the E-Mails should be sent to:

To filter search, use the Filter box. Filter criteria is the same as search (see "Search"). It is possible to Drag'n'Drop selected Users from Resource Tree onto Action's advanced settings form.

IMPORTANT. E-Mails will be sent to Users' E-Mail addresses. If E-Mail address is not configured for

User, then the user cannot receive E-Mails (see above). E-mail is not Set for Users notification is generated in this case. See "Changing User Settings" for information on how to set up E-Mail for User.

Note: To send E-Mails to additional addresses, see advanced parameters.

Advanced Parameters

Additional Recipients – additional E-Mail addresses to send notifications to. Several recipients must be separated by the ";" symbol.

Aggregation.

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Note: Click on Global Email Settings to configure E-Mail Server parameters.

As soon as event occurs, a mail notification is sent as follows:

E-Mail message about motion on Camera containing the link that opens Web-Client, starts playing the camera at this particular moment.

May be caused by

All Events.

Why Action may work incorrectly

E-Mail Server is not configured. In this case, E-Mail Server is not Configured notification will appear. See "Configuring Mail Server for E-Mail Notifications" for more details.

Event is not configured properly. See Event's description for details.

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Configuring Mail Server for E-Mail Notifications

In order to send Mail Notifications on Events, E-Mail Server should be configured. To configure E-Mail Server:

1. Choose from one of the following:

Open Main Menu and go to System Settings –> Server

Open advanced parameters of any Email notification on Alarm/Events Rules form and click Global

Email Settings...

2. Choose quick or advanced E-Mail Server setup (see below for reference).

3. When finished, press OK to apply or Cancel to discard settings.

Quick E-Mail Server Setup

E-Mail/Password – address and password of the mail account, which will be used for outgoing mail. DW Spectrum will handle the rest.

System Signature – name of the DW Spectrum installation. Will appear as follows:

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Note: click Test to ensure that the settings are correct. If test fails:

If the result is "Cannot test such parameters", the domain name is not supported. It is necessary to switch to Advanced mode and set up the server manually.

If the result is different, the error message will be displayed:

Advanced E-Mail Server Setup

The parameters are the same as in Simple Setup plus:

SMTP Server: E-Mail server address

Port – SMTP Port

Connection type: (Secure (TLS), Secure (SSL), Unsecure).

Note: click Test to ensure that the settings are correct. If test fails:

Try a different SMTP Port

Try a different connection type.

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Start Recording on Camera

Starts recording on Camera(s) when Event occurs. For instance, if Motion is detected on Cameras 1, 2 or 4, recording on Cameras 4, 5 and 6 will start.

Basic Parameters

Camera(s) to record. To specify:

1. Click on Select at least one camera in the desired row on the Alarm/Event Rules form. The following form will appear:

2. Check the cameras to record, then click OK (Cancel will discard changes).

To select all Cameras on a specific Server, check the corresponding box. To filter search, use the Filter box. Filter criteria is the same as search (see "Search"). It is possible to Drag'n'Drop the selected

Cameras from Resource Tree onto the Action's advanced settings form.

IMPORTANT. To record Camera on Event, recording must be enabled on Camera. Refer to

"Modifying Recording Schedule" for information on how to enable recording. If the "Recording" flag is not set on the selected Camera, the following message will be displayed (see above).

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Advanced Parameters

Quality and fps – target recording parameters for Camera(s). If Camera's maximum FPS is lower than specified, maximum FPS will be acquired.

Post-recording – the time it takes for the recording to be performed after the event is f complete.

May be caused by

Input Signal on Camera

Motion on Camera

Input Signal on Camera.

Why Action may work incorrectly

Recording is not enabled on Camera. Refer to "Modifying Recording Schedule" for information on how to enable recording.

Event is not configured properly. See the Event's description for details.

Start Panic Recording

Starts Panic Recording when Event occurs.

Basic Parameters

None.

Advanced Parameters

None.

May be caused by

Input Signal on Camera

Motion on Camera

Input Signal on Camera.

Why Action may work incorrectly

Event is not configured properly. See Event's description for details.

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Trigger Camera Output

It is possible to generate output via two different methods:

Output – generates output on Camera(s) while Event occurs and stops when Event ends.

Camera output for 30 seconds – generates output on Camera(s) when Event occurs and stops output in

30 seconds.

Basic Parameters

Camera(s) output is triggered on. To specify:

1. Click on Select at least one camera in the desired row on the Alarm/Event Rules form. The following form will appear:

2. Check the cameras to trigger output, then click OK (Cancel will discard changes).

Cameras from Resource Tree onto the Action's advanced settings form.

IMPORTANT. To trigger output signals, output must be supported on Camera. If the selected

Camera does not support output, then the corresponding message will be displayed (see above).

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Advanced Parameters

Output ID – reserved for multi-channel recorder support.

Auto-reset in (sec) – if checked, the output will be reset automatically after the specified period of time.

Aggregation Period (for Camera output for 30 seconds)

May be caused by

Any events – Camera output for 30 seconds.

Motion on Camera and Input Signal on Camera – synchronous output. Output stops when motion or

input are stopped.

Why Action may work incorrectly

Output is not supported on some Cameras.

Output and Camera output for 30 seconds are slightly different.

Event is not configured properly. See Event's description for details.

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Play Sound

Plays the specific sound when Event occurs.

Basic Parameters

Sound to be played. It is possible to choose from predefined-ones:

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Aggregation

Sound library customization: adding, editing or removing sounds.

To go to sound library go to Advanced Parameters and click Manage...

The following dialog is displayed

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Specifications and Main Features

Frequently Asked Questions

User Manual

Working with DW Spectrum

Opening and Closing DW Spectrum Client

Connecting to DW Spectrum via Web-Client

Launching DW Spectrum in Compatibility Mode

Connecting to Enterprise Controller and Working Offline

Introducing User Roles

DW Spectrum User Interface Overview

Main Menu

Showing and Hiding Side Panels

Tabs and Layouts

Context Menu

Items on Layouts and Scene

Working with Resource Tree and Renaming Resources

Search

Playback Panel

Full Screen and Window Mode

Changing Interface Language

Getting Context Help

DW Spectrum Quick Start

Obtaining and Activating DW Spectrum Licenses

Obtaining and Configuring Media Server’s Additional Settings (Admin Only)

Configuring Media Server Storages (Admin Only)

Deleting Media Server (Admin Only)

Monitoring Media Servers (Admin Only)

Cameras and Encoders Management

Viewing Full Camera List

Adding Cameras and Encoders

Discovering Cameras Automatically

Adding Cameras and Encoders Manually (Admin Only)

Setting Up Cameras

Setting up Analog Cameras

Renaming Cameras

Obtaining Camera’s IP, MAC, Firmware and Model

Configuring Audio on Camera

Configuring Camera's Authentication

Setting up PTZ

Saving and Restoring PTZ Positions

Setting Up Fish-Eye Cameras

Setting up Recording Schedule

Dual Stream Recording Specifics (RADASS)

Modifying Recording Schedule

Copying Recording Schedule between Cameras

Panic Recording

Setting up Motion Mask and Motion Sensitivity

Configuring Proprietary Camera Parameters

Resetting Camera

Upgrading Camera's Firmware

Adjusting Secondary Stream Quality

Setting Same Parameters for Multiple Cameras

Swapping Cameras between Media Servers (Admin Only)

Diagnosing Offline Cameras

Deleting Cameras (Admin Only)

Configuring Events and Actions (Admin Only)

Tracked Events

Setting up Schedule for Tracking Events

Motion on Camera

Camera Disconnection/Malfunction

Storage Failure

Network Issue

Camera IP Conflict

Input Signal on Camera

Media Server Failure

Media Servers Conflict

EC Connection Lost

Licenses are not Configured

E-mail is not Set for Users

E-Mail Server is not Configured

Error while Sending E-Mail

Storages are not Configured

Actions that DW Spectrum Can Do

Notifications

Visual Event Indication

Mail Notifications

Configuring Mail Server for E-Mail Notifications

Start Recording on Camera

Start Panic Recording