10
TROUBLESHOOTING
In the event of an apparent problem consideration should be given to following:
• Computer system - check this is operating correctly.
• Power supply - ensure there is power.
• Monitor - see notes below for checking the LCD monitor.
• The VGA card - ensure this is functioning correctly.
Any one of these may affect the results. In particular we always recommend using a
good quality VGA card that provides a stable signal.
If serious vertical banding appears on the display or flickering or distorted image:
• Check the VGA card refresh rate and adjust to 60Hz or less (note: due to the
way LCDs operate this will not create flicker on the screen).
If the image is unstable or pixels are unstable/flicker or some ghosting is visible:
• Try adjusting the frequency control, try clicking up to 6 times.
• Adjust the contrast.
• The VGA card may be providing an unstable signal which may not show up on
CRT monitors, try another VGA card or another computer.
• For SVGA or XGA models - check the setting of the screen width using OSD
function (see Switches and Functions).
No image appears on the screen:
• Check all connections, power and VGA cable.
• Ensure the power supply is operating.
• Check On/Off switch and Contrast control.
• Try connecting another monitor to the computer to see if the signal is ok.
The backlight will not come on:
• Check the power supply is working and correctly connected.
• The DV-3130 has a safety circuit built into it so that the backlight will not come
on if there is no VGA signal.
The image scrolls vertically:
• Try changing the VGA card’s setting to a different vertical refresh rate.
• Try using another computer and/or VGA card.
If the image does not fit the display horizontally, either oversize or undersize:
• Adjust the OSD settings by using the OSD buttons at the back of the monitor.
There are no user serviceable components inside the monitor and no attempt
should be made to open the equipment. If the monitor cannot be made to operate
correctly please contact your supplier for assistance.