Digi AnywhereUSB Plus User Guide

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AnywhereUSB® Plus

User Guide

Revision history—90002294

Revision Date Description

A January 2019

B February 2019

C July 2019

D September 2019

Trademarks and copyright

Digi, Digi International, and the Digi logo are trademarks or registered trademarks in the United States and other countries worldwide. All other trademarks mentioned in this document are the property of their respective owners.

Disclaimers

Information in this document is subject to change without notice and does not represent a commitment on the part of Digi International. Digi provides this document “as is,” without warranty of any kind, expressed or implied, including, but not limited to, the implied warranties of fitness or merchantability for a particular purpose. Digi may make improvements and/or changes in this manual or in the product(s) and/or the program(s) described in this manual at any time.

Initial release.

Updated CLI information: settime

Added information about hiding Hubs and

managing Hub certificates.

Added information about running the AnywhereUSB Manager as a service. Added information about using the

command line to configure the

AnywhereUSB Manager.

Updated time configuration information.

Warranty

To view product warranty information, go to the following website:

www.digi.com/howtobuy/terms

Send comments

Documentation feedback: To provide feedback on this document, send your comments to

techcomm@digi.com.

Customer support

Digi Technical Support: Digi offers multiple technical support plans and service packages to help our

customers get the most out of their Digi product. For information on Technical Support plans and pricing, contact us at +1 952.912.3444 or visit us at www.digi.com/support.

AnywhereUSB® Plus User Guide

Contents

AnywhereUSB® Plus User Guide

User roles 8 Terminology 9 Supported OS 9

Get started

Verify product components 10

AnywhereUSB 2 Plus components 12 AnywhereUSB 8 Plus components 14 AnywhereUSB 24 Plus components 17

Install the AnywhereUSB Manager 19

Install AnywhereUSBManager as a service or stand-alone 21 Connect the hardware 22 Verify initial connection 23

Create groups and assign to client IDs

Create groups and assign ports to the group 26 Assign a group to a client ID 27

Connect to a group or USB device in the AnywhereUSBManager

Connect to a group or a USB device in the AnywhereUSB Manager 29 Connect to a group 29 Connect to a USB device 30

Manage the Hubs using the AnywhereUSB Manager

Start the AnywhereUSB Manager 33 Rename AnywhereUSB® Plus Hubs, groups, and USBdevices 33

Assign a local name to a Hub 33

Assign a local name to a group 34

Assign a local name to a USBdevice 34 Disconnect from a group or USB device 34

Disconnect from a group 35

Disconnect from a USB device 35 Configure auto connect 35

Enable auto connect for a group 36

AnywhereUSB® Plus User Guide

Disable auto connect for a group 36 Manage the list of known Hubs 36

Add a Hub to the known Hub list 36

Remove a Hub from the known Hub list 37

Working with the known Hubs list and the Autofind Hubs option 37 Hide an individual Hub 38

Hide a Hub that displays in the AnywhereUSBManager 38

Hide a Hub that does not currently display in the AnywhereUSB Manager 39

Display a hidden Hub 39 Hide all unauthorized Hubs 39

Automatically hide unauthorized Hubs 40

Display unauthorized Hubs 40 Minimize the AnywhereUSB Manager when launched 40 Autofind Hubs when the AnywhereUSBManager launches 40 Specify search, response, and keepalive intervals for a Hub 41 Manage Hub credentials 42

Enable and disable the auto-register Hub certificate 42

Update a Hub certificate 43

Remove a Hub certificate 43

Add a Hub certificate 43 View latency graph 44 View the AnywhereUSB Manager system messages 44 View AnywhereUSB® Plus license information 44 Restore AnywhereUSBManager default configuration 45

Keep the current client ID 45

Change the client ID 45 Access the online help from the AnywhereUSBManager 46 AnywhereUSB Manager window 46

AnywhereUSB Manager icons and toolbar 46

AnywhereUSBManager menu options 47

AnywhereUSB Manager Hub menu options 47

AnywhereUSBManager group menu options 48

AnywhereUSB Manager USBdevice menu options 48

AnywhereUSBManager Hub Status pane 48

AnywhereUSBManager Group Status pane 50

AnywhereUSBManager Device Status pane 51

Set Hub preferences 52 Exit the AnywhereUSB Manager 53

Administrators: Configure the AnywhereUSB® Plus in the web user interface

Open the Configuration and Management web user interface 55

Access the online help from the web UI 55

Apply and save changes 55 Configuration and Management web user interface 55 Configure and manage client IDs 56

Configure a client ID 57

Manually add a client ID 58

Remove a client ID 60 Automatically register or reject unknown clients 60

Automatically reject unknown clients 60

Automatically register unknown clients 61 Rename a Hub and the groups in a Hub 61

AnywhereUSB® Plus User Guide

Rename the Hub 62

Rename a group 62 View Hub system information 62 Configure the IP address on the Hub 63

Automatically obtain an IPaddress for the Hub 63

Manually set an IPaddress for the Hub 63 Ethernet network bonding 64 Change the Hub password 64 View current connections to the Hub 65 Configure network services 65 Configure the findme feature 66 Configure device identity settings 67 Allow the Hub to connect to Remote Manager 67 Backup and restore settings 68

Back up a Hub's configuration 69

Restore the configuration for a Hub 69 Update the firmware 69

Download the firmware to your computer 69

Update the firmware on the Hub 70 View system logs 70 View system statistics 70 Configure the time on the Hub 71

Configure time server synchronization 71

Set the server time manually 71 Restore factory default settings from the web UI 72 Reboot the Hub 73 Uninstall the AnywhereUSBManager 73

View Hub information in Remote Manager

Get started with Remote Manager 77 Update the firmware on the Hub from Remote Manager 77 View identifying information about the Hub on the Home page 78 View Hub summary dashboard 78 View Hub connection history 78

Configure the AnywhereUSB Manager from the command line

Prerequisites 80 autoconnect clear all 81 autoconnect clear group 82 autoconnect group 84 autofind 86 connect device 88 connect group 90 device info 91 device name 92 disconnect device 93 disconnect group 94 exit 96 group info 97 group name 98 hidden hub add 99 hidden hub list 100

AnywhereUSB® Plus User Guide

hidden hub remove 101 hidden hub remove all 102 help 103 hub info 104 hub name 105 known hub add 106 known hub list 107 known hub remove 108 known hub remove all 109 list 110 list full 111

Configure the AnywhereUSB Plus Hub from the CLI

Access the command line interface 114

Abbreviating Commands 114

Syntax Conventions 115 ? 116 backup 117 displaycloud 118 displaydevice 119 displayroute 120 displaytcp 121 displayudp 122 displayversions 123 exit 124 factory-default 125 findme 126 fwupdate 127 help 128 infoethernet 129 infoicmp 130 infoip 131 infotcp 132 infoudp 133 newpass 134 quit 135 reboot 136 revert 137 setcloud 139 set ethernet 140 set host 141 set network 142 set service 144 set system 146 settime 147 set usbclient 149 set usbgroup 151 show 152 who 153

AnywhereUSB® Plus User Guide

Deployment

Security

ClientID 155

Troubleshooting

AnywhereUSBManager client IDis not unique 158 No remote Hubs found 158 Hide a group in the AnywhereUSB Manager 158 Invalid Hub certificate 159 Services turned off and locked out of the Hub 159 Microsoft Windows restrictions 160 Hubs and virtual machines 160

Hardware

Use the Reset button to restore factory defaults 161

Regulatory and safety information

Safety warnings 162

AnywhereUSB® Plus User Guide

AnywhereUSB® Plus is a Remote USB 3.1 Hub that implements USB over IP® technology over Gigabit Ethernet networks. The Hub enables communication with USB-enabled devices from virtualized systems and from remote host computers. You can securely deploy AnywhereUSB® Plus Remote USB

3.1 Hubs in non-secure environments, making it ideal for point-of-sale, kiosks, surveillance, industrial automation, or any mission-critical enterprise application. This Gigabit Ethernet-attached solution provides 2, 8, or 24 USB 3.1 ports to connect a wide range of peripheral devices such as USB license dongles, scanners, printers, cameras, storage media, or other USB devices. The 8- and 24-port models provide support for 10 Gigabit Ethernet and include SFP+ interfaces.

User roles

The different user roles that work with the AnywhereUSBPlus Hub are described in the table below.

Role Description

Windows Administrator The Windows administrators have the Windows permissions to

Hub administrator The Hub administrators have access to the Hub password. This

install the AnyhwhereUSB Manager software on the computer. The Administrator can start, stop, and configure the AnywhereUSB Manager if it is run as a service.

enables the administrators to access and perform all activities to configure and maintain the Hub using the Configuration

and Management web UI and the Hub CLIcommands.

User A user can log into their computer and access the

AnywhereUSB® Plus User Guide

AnywhereUSBManager that has been installed on the computer by the Windows administrator and is not running as a

service.

Within the AnywhereUSBManager, the user can connect to the groups on the remote Hubs to which they have been given access by a Hub administrator. A user cannot access the the Configuration and Management web UI or use the Hub or AnywhereUSB Manager CLI commands.

AnywhereUSB® Plus User Guide Terminology

Terminology

Role Description

Computer The physical or virtual equipment (such as a PC, laptop, or virtual

machine), which is used to remotely access the AnywhereUSBPlus Hub.

Client ID The client ID is a unique identifier assigned to a user account the first

time a user logs in to a computer and opens the AnywhereUSBManager. During this process, the AnywhereUSB Manager creates a secure identity certificate that is associated with the client ID. This certificate is used to validate your user account with the Hub. For more information, see ClientID.

Group A group is a set of USB ports on an AnywhereUSBPlus Hub with

exclusive access to a single user account. Each USB port can be assigned to only one group by the Hub administrator. When you log into the computer and connect to a Hub, you are allowed to connect to any groups assigned to your client ID. See Create groups and assign to client IDs for more information.

Supported OS

Microsoft Operating systems supported:

n Microsoft Windows 7

n Microsoft Windows 8.1

n Microsoft Windows 10

n Microsoft Windows Server 2012 R2

n Microsoft Windows Server 2016

n Microsoft Windows Server 2019

AnywhereUSB® Plus User Guide

Get started

This section explains what comes with each AnywhereUSB® Plus model, how to install the necessary software, and how to connect the hardware. After you have verified the AnywhereUSB® Plus Hub components, the software installation, hardware connection, and initial connection process must be done individually for each computer.

Note The steps in this process can only be done by an administrator. Once the setup is complete, any

user can connect to a group, as described in step 6 below, Connect to groups.

1. Verify product components.

2. Install the AnywhereUSB Manager.

3. Connect the hardware.

4. Verify initial connection.

5. Change the Hub password.

6. You should update the firmware on the Hub to ensure you have the latest version. See Update

the firmware.

7. After you have completed your initial connection, you can create groups and assign ports to

each group. Once this step is complete, you can specify the groups that a client ID is allowed to

access. See Create groups and assign to client IDs.

8. Connect to groups. Any user (Administrator or non-Administrator) can open the AnywhereUSB

Manager and connect to the Hubs and groups to which access is allowed.

Note If you installed the AnywhereUSB Manager as a service in step 2, above, only

Administrators can open the AnywhereUSB Manager.

9. The Hub administrator can use the Configuration and Management web user interface

(webUI) to configure networks parameters, services, and other Hub features. You can update

the firmware, back up the configuration, view system information and logs, and reboot the

Hub. See Administrators: Configure the AnywhereUSB® Plus in the web user interface.

Verify product components

All AnywhereUSB® Plus models include the AnywhereUSB® Plus device in the box. Additional equipment may be required or may be optional.

AnywhereUSB® Plus User Guide

Get started Verify product components

n AnywhereUSB 2 Plus components

n AnywhereUSB 8 Plus components

n AnywhereUSB 24 Plus components

AnywhereUSB® Plus User Guide

Get started Verify product components

AnywhereUSB 2 Plus components

Verify that you have the following included and required additional equipment.

Equipment Description

Included equipment

Required additional equipment

AnywhereUSB 2-port device.

n STP Cat 7 Ethernet cable

n Power supply kit (recommended): 1.8 amps per port. Digi

PN 76000965.

n Alternate power supply kits (may be used if USB port

charging is not required):

AC Power Supply: US plug to 5 VDC. 2.5 mm locking

barrel plug (3 A max). Digi PN 76000934.

AC Power Supply: EU plug to 5 VDC. 2.5mm locking

barrel plug (3 A max). Digi PN 76000935.

AC Power Supply: Standard Temperature, Universal

plugs (US, EU, UK, AU) to 5 VDC. 2.5mm locking

barrel plug (3 A max). Digi PN 76002021.

Item Name Description

1 Ethernet connector Connect the STP Cat 7 Ethernet cable.

AnywhereUSB® Plus User Guide

Get started Verify product components

Item Name Description

2 USB LEDs and ports

3 Reset button

4 (Power) LED

5 Power connector

The USB port supports 1.1, 2.0, and 3.1 USB devices. The LED illuminates as follows, based on the speed of the USB device:

n 1.1 (Full speed): Yellow

n 2.0 (High speed): Green

n 3.1 (Super speed): Blue

Use this button to reset the AnywhereUSB® Plus Hub configuration to factory defaults. See Use the Reset button to restore factory

defaults.

The LEDis solid blue when the device is powered on. This LED is also used for the Find Me feature. When this feature is activated, the LED blinks blue and then orange. You can configure the Find Me feature in the web UI or by using the findme CLI command.

Connect the power supply: 5 Volt DC center positive. The Hub draws 5 Amp maximum when both USB ports are drawing

1.8 Amps each.

AnywhereUSB® Plus User Guide

Get started Verify product components

AnywhereUSB 8 Plus components

Verify that you have the following included, required, and optional equipment.

Equipment Description

Included equipment

Required additional equipment

Optional equipment

n AnywhereUSB 8-port device

n Power supply

n Rack mounting brackets and screws

n STP Cat 7 Ethernet cable

n IEC 60320 power cord

n SFP+ module

n RS232 DB9 Console cable

AnywhereUSB® Plus User Guide

Get started Verify product components

Item Name Description

1 USB port

LEDs

2 ETH1

AnywhereUSB® Plus User Guide

The USB ports support 1.1, 2.0, and 3.1 USB devices. The LED illuminates as follows, based on the speed of the USB device:

n 1.1 (Full speed): Yellow

n 2.0 (High speed): Green

n 3.1 (Super speed): Blue

Connect a Cat 7 STP Ethernet cable.

Note Digi recommends that you use either the Ethernet cable or the

SFP+ module. If both the Ethernet cable and the SFP+ module are connected, the SFP+ module will have priority.

Get started Verify product components

Item Name Description

SFP+ Connect an SFP transceiver module for fiber connection, such as Finisar

Network FTLX8574D3BCL SFP+.

4 DB9

Used to access a console using the RS232 DTEinterface.

console

5 Fan

5 Wi-Fi

The LED shows the status of the fan:

n Solid green when the fan is running within normal range of use.

n Solid red if the fan slows down or the Hub is overheating.

Reserved for future use.

Service

5 User

LED used for the Find Me feature. When this feature is activated, the LED blinks orange and then green. You can configure the Find Me

feature in the web UI or by using the findme CLI command.

5 Power The LED is solid blue when the Hub is powered.

5 WWAN1

Reserved for future use.

Signal

5 WWAN1

Reserved for future use.

Service

6 BT Reserved for future use.

7 Wi-Fi1 Reserved for future use.

8 Wi-Fi2 Reserved for future use.

9 Wi-Fi3 Reserved for future use.

10 Wi-Fi4 Reserved for future use.

11 WWAN2 Reserved for future use.

12 WWAN1 Reserved for future use.

13 Reset

button

14 Power

Use this button to reset the AnywhereUSB® Plus Hub configuration to factory defaults. See Use the Reset button to restore factory defaults.

Connect the power supply.

connector

AnywhereUSB® Plus User Guide

Get started Verify product components

AnywhereUSB 24 Plus components

Verify that you have the following included, required, and optional equipment.

Equipment Description

Included equipment

Required additional equipment

Optional equipment

AnywhereUSB 24-port device

n STP Cat 7 Ethernet cable

n IEC 60320 power cord

n An additional STP Cat 7 Ethernet cable

n An additional IEC 60320 power cord

n SFP+ modules

n RS232 DB9 Console cable

AnywhereUSB® Plus User Guide

Get started Verify product components

Item Name Description

1 DB9 Console Used to access a console using the RS232 DTEinterface.

2 USB port LEDs

3 ETH 1/2

4 SFP+ 1/2

5 Fan1

5 Fan2

The USB ports support 1.1, 2.0, and 3.1 USB devices. The LED illuminates as follows, based on the speed of the USB device:

n 1.1 (Full speed): Yellow

n 2.0 (High speed): Green

n 3.1 (Super speed): Blue

Connect a Cat 7 STP Ethernet cable. The second Ethernet cable is optional and used for redundancy.

Note Digi recommends that you use either the Ethernet cable or

the SFP+ module. If both the Ethernet cable and the SFP+ module are connected, the SFP+ module will have priority.

Connect an SFP transceiver module for fiber connection, such as Finisar Network FTLX8574D3BCL SFP+. The second SFP+ module is optional and used for redundancy.

The LED shows the status of Fan 1:

n Solid green when the fan is running within normal range of

use.

n Solid red if the fan slows down or the Hub is overheating.

The LED shows the status of Fan 2:

n Solid green when the fan is running within normal range of

use.

5 User

5 PSU1 The LED is blue when the Hub is powered, and solid red if the Hub

5 PSU2 The LED is blue when the Hub is powered, and solid red if the Hub

5 Wi-Fi Service Reserved for future use.

5 WWAN1 Service Reserved for future use.

5 WWAN1 Signal Reserved for future use.

6 BT Reserved for future use.

AnywhereUSB® Plus User Guide

n Solid red if the fan slows down or the Hub is overheating.

LED used for the Find Me feature. When this feature is activated, the LED blinks orange and then green. You can configure the Find

Me feature in the web UI or by using the findme CL command.

is not powered or the supply has failed.

Get started Install the AnywhereUSB Manager

Item Name Description

7 Wi-Fi1 Reserved for future use.

8 Wi-Fi2 Reserved for future use.

9 Wi-Fi3 Reserved for future use.

10 Wi-Fi4 Reserved for future use.

11 WWAN2 Reserved for future use.

12 Coremodule Reserved for future use.

13 WWAN1 Reserved for future use.

14 Fan 1 Primary fan.

15 Fan 2 Secondary fan.

16 Power connector

17 Power connector

Reset button

Connect the power supply.

Connect the second (optional) power supply. This is used for redundancy.

The reset button is on the side of the Hub. Press this button to reset the AnywhereUSB® Plus Hub configuration to factory defaults. See Use the Reset button to

restore factory defaults.

Install the AnywhereUSB Manager

The Anywhere USBManager software must be downloaded from the Digi support site and installed on your computer. After the manager software installs, the AnywhereUSB Manager launches. The AnywhereUSB Manager automatically discovers AnywhereUSB® Plus Hubs on the local subnet.

The Windows administrator must perform the software install.

Prerequisites

Before you begin, you should decide whether you want to run the AnywhereUSB Manager as a standalone or as a service. For detailed information, see Install AnywhereUSBManager as a service or

stand-alone.

1. Navigate to https://www.digi.com/support#support-tools.

2. From the Support Downloads section, click Drivers.

3. Find and select AnywhereUSB Plus from the product list.

4. Select your AnywhereUSB Plus model.

5. Select and download the appropriate software for your operating system.

Note You can save the downloaded software to your computer before you start the install

process. This is useful if you decide to uninstall the AnywhereUSB Manager in the future.

6. Click on the downloaded software to launch the AnywhereUSB Manager installation wizard.

The Welcome screen appears.

AnywhereUSB® Plus User Guide

Get started Install the AnywhereUSB Manager

7. Click Next. The Ready to Install screen appears.

8. Click Install. A status bar shows the progress of the installation process. When complete, the

Completed screen appears.

9. Select from the options on the screen:

n Launch AnywhereUSB Manager:Launches the AnywhereUSB Manager when the

installation completes. This is selected by default.

n Run AnywhereUSB Manager at Startup: Automatically launch

AnywhereUSBManager each time you log in to your Windows user account. This is

selected by default, and Digi recommends that you do not de-select this option.

n Run AnywhereUSB Plus as a Windows Service: Only a Windows administrator is able

to open and use the AnywhereUSB Manager. If you are not the Windows administrator,

you are cannot open the AnywhereUSB Manager but you have access to the devices

connected to the Hub that are in the groups to which your client ID is assigned. See

Install AnywhereUSBManager as a service or stand-alone.

Note If you select the Run AnywhereUSB Plus as a Windows Service option, and a non-Windows

administrator logs into the computer, the AnywhereUSB Manager will not display, even if the Launch AnywhereUSB Manager and/or the Run AnywhereUSB Manager at Startup options are selected. When running the AnywhereUSBManager as a service, you must be logged in to the computer as a Windows administrator to be able to open and use the AnywhereUSBManager.

AnywhereUSB® Plus User Guide

Get started Install the AnywhereUSB Manager

10. Click Finish. The client ID confirmation dialog appears.

11. Enter a unique client ID.See ClientID for more information about how the client ID is used by

your computer and the Hub to create a connection.

12. Click OK. The AnywhereUSB Manager launches.

Install AnywhereUSBManager as a service or stand-alone

You can choose to install the AnywhereUSBManager as a stand-alone application or as a service.

Review the sections below for more detailed information.

Note A Windows Administrator must perform the AnywhereUSB Manager software install.

Stand-alone

Install the AnywhereUSB Manager as a stand-alone if you want to manage USB connections and only be connected to them when you are logged in.

AnywhereUSB® Plus User Guide

Get started Connect the hardware

If you install the AnywhereUSB Manager as a stand-alone, Digi recommends that you select the Run AnywhereUSB Manager at Startup option during the installation process to automatically launch the AnywhereUSBManager each time you log in to your Windows user account.

If the auto connect feature is enabled, the AnywhereUSB Manager automatically connects to groups and devices when the user logs in and starts the AnywhereUSB Manager.

Both Administrators and non-Administrators can run the AnywhereUSB Manager and configure it.

Groups and devices are disconnected when user logs out.

Service

Install the AnywhereUSB Manager as a service if USB devices must be available before user login and remain connected even when all users log out. The service automatically runs in the background.

Only an Administrator can start the AnywhereUSB Manager or command line to configure service.

If the auto connect feature is enabled, the AnywhereUSB Manager automatically connects to groups and devices at Windows boot time.

Groups and devices remain connected when the user logs out.

If you are not the Administrator, you are able to see and use the devices connected to the Hub that are in the groups to which your client ID is assigned, but you cannot choose to connect to an additional Hub or device without assistance from an Administrator.

Connect the hardware

Before you begin, verify that you have your AnywhereUSB® Plus Hub, the required additional equipment for your Hub, and any additional optional equipment. See Verify product components.

WARNING! Digi recommends that you use a private network to connect the computer to the Hub, as described in this section. If you do not use a private network, and the same client ID is assigned to both a known and an unknown computer, there is a risk of misidentification. In this situation, an unknown computer may connect to the Hub before the known computer does, resulting in the wrong computer being allowed to connect to your Hub.

It is recommended that you download a PDF copy of this manual to your computer.

1. Connect one end of a Shielded CAT 7 (STP) Ethernet cable to the Hub.

2. Connect the other end of the Ethernet cable to your computer.

3. Connect the appropriate power supply for your model:

n AnywhereUSB2 Plus Hub: Connect the power supply to the Hub, and use the twist-

lock feature to secure the power supply.

n AnywhereUSB8 Plus Hub: Connect the power supply to the Hub and tighten the

screws to secure.

n AnywhereUSB24 Plus Hub: Connect one IEC 60320 power cord into the Hub. The

second power cord is used for redundancy.

4. Plug the power supply to an outlet. You may have two power supplies for an AnywhereUSB24

Plus Hub.

5. Verify that the blue power LED is illuminated.

AnywhereUSB® Plus User Guide

Get started Verify initial connection

Verify initial connection

After the hardware has been connected and powered on, and you have installed the AnywhereUSB Manager, verify that the Hub connection is working as expected. You will need a USB flash drive to

follow the verification process below.

1. Verify that your Hub powered on. The power LED is solid blue.

2. Plug your USBflash drive into port 1 on the Hub.

3. Verify that the USB port 1 LED is solid yellow, green, or blue, depending on whether the USB

flash drive is 1.1, 2.0, or 3.1.

4. If not already open, launch the AnywhereUSB Manager.

5. Expand AnywhereUSB® Plus Hubs to display a list of AnywhereUSB® Plus Hubs.

6. Verify that the serial number of the Hub is in the list. You can find the serial number on the

Hub's label.

7. You will notice that the Manager is showing the Hub in an error state, with a red X appearing

next to the Hub name. Click on the Hub to update information in the Hub Status pane. The

Hub State appears as "Unregistered Client ID."

This is a security feature. The Hub administrator needs to allow each new client ID by adding

the client ID to the client list.

AnywhereUSB® Plus User Guide

Get started Verify initial connection

8. Before you can register the client ID with the Hub, you must add the client ID to the Hub from

the web UI.

a. Right-click on the Hub and select Open Web UI.

b. A login dialog displays. Enter the following:

n User name: admin

n Password: Located on the label on the bottom of the Hub. Note that the

password is case-sensitive and must be typed in exactly as it appears on the

label.

Note The first time you launch the web UI, a warning dialog may appear if your

internet connection is not private. In this situation, continue to access the device. The log in dialog appears.

c. Click Login. The web UI appears.

d. Click AnywhereUSB from the Configuration section. The AnywhereUSB

Configuration page appears.

e. In the Client Settings section, click Add Client. A new row labeled "New Client" is

added to the client list and the Settings for Client section is populated for the new

client.

f. In the Client ID field, enter the client ID you assigned to your computer when you

installed the AnywhereUSBManager.

g. In the Description field, enter a descriptive name for the computer. This step is

optional.

h. Click the check box next to group 1.

i. Click Apply to save the Hub settings.

9. Open the AnywhereUSBManager. The Manager connects to the Hub.

10. Expand the Hub to display the groups.

11. Expand Group 1 to display the USB flash drive connected to Group 1.

AnywhereUSB® Plus User Guide

Get started Verify initial connection

12. Right-click on Group 1 and select Connect to Group. The USB flash drive is available in

Windows.

AnywhereUSB® Plus User Guide

Create groups and assign to client IDs

For each Hub, the Hub administrator can assign a number of USB ports to a group. The Hub administrator can also assign groups to client IDs. Groups are created and assigned to client IDs in the AnywhereUSB page in the web UI.

When the client ID connects to a Hub, the computer is allowed to access the ports in the groups assigned to the client ID. The same groups can be assigned to more than one client ID on a Hub. Note that connecting to a group is exclusive and only one client can connect to a group at a time.

1. Add client IDs to the client list.

2. Create groups and assign ports to the group.

3. Assign a group to a client ID.

Create groups and assign ports to the group

In the AnywhereUSB page in the web UI, you can assign a name to each group, and specify the ports in each group. Each port can only be assigned to one group. Any unassigned ports are included in the Unassigned row that displays beneath the list of groups.

If a group has ports assigned to it, the group will display in the AnywhereUSB Manager, even if a USB device is not connected to a port. You can reassign the unused ports in a group so the group does not appear in the AnywhereUSB Manager. See Hide a group in the AnywhereUSB Manager.

1. Open the web UI for your selected Hub.

2. Click AnywhereUSB from the Configuration section. The AnywhereUSB Configuration page

appears.

3. In the Group Description field, enter a name for a group. This name displays in the Group

Name field in the Group Status pane in the Anywhere USBManager.

4. In the row for the group, select the ports for that group. Each port on a Hub can be assigned to

only one group. Ports that are not assigned to a group can be put in the default Unassigned

group.

5. Repeat the steps 3 and 4 for each group you want to create.

6. When done, click Apply to save the changes.

AnywhereUSB® Plus User Guide

Create groups and assign to client IDs Assign a group to a client ID

Assign a group to a client ID

You can assign the groups to a client ID. When the client ID connects to the Hub, the computer can access all of the ports in the specified groups.

1. Open the web UI.

2. Click AnywhereUSB from the Configuration section. The AnywhereUSB Configuration page

appears.

3. In the client list in the Client Settings section, select the client ID to which you want to assign

groups. Information about the selected client ID displays in the Settings for Client section.

4. Click the check box next to a group to which the computer is allowed access. As you select

groups, the selected group numbers appear in the Group Access field in the Settings for

Client section.

You can also manually enter group numbers in the Group Access field.

5. Click Apply to save the changes.

AnywhereUSB® Plus User Guide

Create groups and assign to client IDs Assign a group to a client ID

AnywhereUSB® Plus User Guide

Connect to a group or USB device in the AnywhereUSBManager

When you connect to a group, you are given exclusive access to all of the ports in the group to which you are allowed access. All other users are blocked from access to the ports in that group until you disconnect from the group. A user can connect to more than one group at a time.

Note If you have enabled auto connect for a group, you are automatically connected to those groups

when you log in to your computer and AnywhereUSB Manager opens automatically, or when you manually open and log into AnyhwereUSB Manager. See Configure auto connect.

When a USB device is plugged in to a port on a Hub, the device displays in the list of devices in the group. Note that a group may have ports that do not have a connected device. Only ports with a connected USB device display in the AnywhereUSB Manager.

Connect to a group or a USB device in the AnywhereUSB Manager

You can connect to all of the USB devices and ports in a group, or to one device in a group.

n Connect to a group: To connect to a group, right-click on the group name and click Connect to

Group.

n Connect to a USB ports in a group: You can connect to the USB ports in a group depending

on whether you are allowed access to the port and if you are connected to the group:

l If you are connected to the group, right-click on a USB device name and click Connect to

Device. You are connected to that USB device and to all of the USB ports in the group.

l If you are not connected to the group, right-click on the USB device name and click Connect

to Group to connect to the group and the USB device.

l If the group is owned by another user, you are not allowed to connect to the device.

Connect to a group

You can connect to a group so that you have access to the ports in the group. Once you have connected to a group, no one else can connect to that group. You cannot connect to a group that is already is use.

When you have connected to a group, a note appears next to the group name, next to the devices in the group, and in the Group Status pane to show that the device is being used by you.

1. Open the Anywhere USBManager.

2. Expand AnywhereUSB® Plus Hubs to display the Hubs.

AnywhereUSB® Plus User Guide

Connect to a group or USB device in the AnywhereUSBManager Connect to a USB device

3. Expand a Hub to display the groups in the Hub.

4. Right-click on the group to which you want to connect.

5. Select Connect to Group. A note appears next to the group name, next to the devices in the

group, and in the Group Status pane to show that the device is being used by you.

Connect to a USB device

You can connect to a USB device in a group to which you have access. You cannot connect to a device in a group that is already is use by another user.

When you have connected to a device, a note appears next to the device name and in the Device

Status pane to show that the device is being used by you.

1. Open the Anywhere USBManager.

2. Expand AnywhereUSB® Plus Hubs to display the Hubs.

3. Expand a Hub to display the groups in the Hub.

4. Expand a group to display the USBdevices in the group.

5. Right-click on the device to which you want to connect.

6. The connect menu option available depends on whether you are already connected to the

group.

n Connected to the group: Right-click on the USB device name and click Connect to

Device to connect to the USB device.

n Not connected to the group: Right-click on the USB device name and click Connect to

Group to connect to the group and the USB device.

A note appears next to the device name and in the Device Status pane to show that the device is being used by you.

AnywhereUSB® Plus User Guide

Connect to a group or USB device in the AnywhereUSBManager Connect to a USB device

AnywhereUSB® Plus User Guide

Manage the Hubs using the AnywhereUSB Manager

You can use the AnywhereUSB Manager to view the AnywhereUSB Plus Hubs that are allowed to connect to your computer. You can also connect to groups of USBports on the Hubs.

By default, the AnywhereUSBManager is configured to automatically discover Hubs that are connected to the same network as your computer. You can allow a connection to additional Hubs that are not on the same network.

Note Before you begin, make sure you have installed the AnywhereUSB Manager.

Start the AnywhereUSB Manager 33 Rename AnywhereUSB® Plus Hubs, groups, and USBdevices 33 Disconnect from a group or USB device 34 Configure auto connect 35 Manage the list of known Hubs 36 Hide an individual Hub 38 Hide all unauthorized Hubs 39 Minimize the AnywhereUSB Manager when launched 40 Autofind Hubs when the AnywhereUSBManager launches 40 Specify search, response, and keepalive intervals for a Hub 41 Manage Hub credentials 42 View latency graph 44 View the AnywhereUSB Manager system messages 44 View AnywhereUSB® Plus license information 44 Restore AnywhereUSBManager default configuration 45 Access the online help from the AnywhereUSBManager 46 AnywhereUSB Manager window 46 Exit the AnywhereUSB Manager 53

AnywhereUSB® Plus User Guide

Manage the Hubs using the AnywhereUSB Manager Start the AnywhereUSB Manager

Note The AnywhereUSBManager supports the AnywhereUSB Plus family of products: AnywhereUSB

2 Plus, AnywhereUSB 8 Plus, AnywhereUSB 24 Plus. The earlier AnywhereUSB products (AnywhereUSB 2, AnywhereUSB 5, and AnywhereUSB 14) use a different driver package. For more information, please refer to the AnywhereUSB product page.

Start the AnywhereUSB Manager

You can search for and launch the Anywhere USBManager using the Windows application search feature or from the Digi International Start menu.

If you selected the Run AnywhereUSB Manager at Startup option during the installation process, the tool launches automatically each time you log into your computer. See Install the AnywhereUSB

Manager.

To manually start the Anywhere USBManager:

1. Log in to your computer.

2. Double-click the Anywhere USB Manager shortcut on your desktop.

Rename AnywhereUSB® Plus Hubs, groups, and USBdevices

Each AnywhereUSB® Plus Hub and group has a default name that displays in the AnywhereUSB Manager. You can also assign a local name to each Hub, group, or USB device that displays in the AnywhereUSB Manager, which can help you to uniquely identify your local Hubs, groups, and USB

devices.

The local name is local to the computer on which the AnywhereUSB Manager is running. No other user can see the local name.

n Assign a local name to a Hub

n Assign a local name to a group

n Assign a local name to a USBdevice

Assign a local name to a Hub

You can give a AnywhereUSB® Plus Hub a local name. The name displays in the Hub Status pane in the AnywhereUSB Manager and also in the tree view. The local name is local to the computer on which the AnywhereUSB Manager is running.

Note The Hub local name is different from the default Hub name. For detailed information about the

default name, see Rename a Hub and the groups in a Hub.

1. Open the AnywhereUSB Manager.

2. Expand AnywhereUSB® Plus Hubs to display the Hubs.

3. Right-click on the Hub that you want to give a local name.

AnywhereUSB® Plus User Guide

Manage the Hubs using the AnywhereUSB Manager Disconnect from a group or USB device

4. Select the Assign Local Name menu option. A dialog appears.

5. In the field, enter a local name for the Hub.

6. Click OK.

Assign a local name to a group

You can give a group a descriptive local name. The local name displays in the Group Status pane in the AnywhereUSB Manager and also in the tree view. The local name can be seen only on the computer on which the AnywhereUSB Manager is running.

Note The group local name is different from the default group name. For detailed information about

the default name, see Rename a Hub and the groups in a Hub.

1. Open the AnywhereUSB Manager.

2. Expand AnywhereUSB® Plus Hubs to display the Hubs.

3. Expand the Hub that has the group you want to give a local name.

4. Right-click on the group that you want to rename.

5. Select the Assign Local Name menu option. A dialog appears.

6. Enter a local name for the group.

7. Click OK.

Assign a local name to a USBdevice

You can assign a local name to a USB device that displays in the in the Device Status pane and also in the tree view. The local name is local to the computer on which the AnywhereUSB Manager is running.

1. Open the AnywhereUSB Manager.

2. Expand AnywhereUSB® Plus Hubs to display the Hubs.

3. Expand the Hub that has the group to which the to USB device is attached.

4. Expand the appropriate group to display the USB devices in the group.

5. Right-click on the USB device that you want to give a local name.

6. Select the Assign Local Name menu option. A dialog appears.

7. In the field, enter a local name for the USB device.

8. Click OK.

Disconnect from a group or USB device

You can disconnect from any group or USBdevice in the group to which you no longer need access.

n Disconnect from a group

n Disconnect from a USB device

AnywhereUSB® Plus User Guide

Manage the Hubs using the AnywhereUSB Manager Configure auto connect

Disconnect from a group

You can disconnect from a group that has ports you no longer need access to. You are disconnected from all USB devices and ports in that group. Any other user can then connect to that group.

Note If you have auto connect enabled for the group, you are not allowed to disconnect from the

group. You have to first disable auto connect, and then disconnect from the group. The next time you log in to your computer, you will not be automatically connected to this group.

1. Open AnywhereUSB Manager.

2. Expand AnywhereUSB® Plus Hubs to display the Hubs.

3. Expand a Hub to display the groups in the Hub.

4. Right-click on the AnywhereUSB® Plus group from which you want to disconnect.

5. Select Disconnect from Group. A note appears in the Group Status pane to show that the

group is not being used.

Disconnect from a USB device

You can disconnect from a USB device to which you no longer need access. You can disconnect from a USBdevice that is in a group to which you are connected. Other users cannot connect the USBdevice, since you still own the group that the USBdevice is in.

Note If you have auto connect enabled for the group, you can disconnect from a USB device in the

group, but note that the device will be connected again the next time you log in to your account.

1. Open AnywhereUSB Manager.

2. Expand AnywhereUSB® Plus Hubs to display the Hubs.

3. Expand a Hub to display the groups in the Hub.

4. Expand a group to display the USB devices in the group.

5. Right-click on the USB device from which you want to disconnect.

6. Select Disconnect from Device. A note appears in the Device Status pane to show that the

device is not being used.

Configure auto connect

You can enable the auto connect feature for a group (or multiple groups). This feature ensures that whenever you open the AnywhereUSB Manager, you are automatically connected to all of the groups to which you are allowed access that have auto connect enabled.

If you have auto connect enabled for the group, auto connect controls how you can disconnect from a group:

n You are not allowed to disconnect from the group. You have to first disable auto connect, and

then disconnect from the group. The next time you start your computer, you will not be

automatically connected to this group.

n You can disconnect from a USB device in the group, but note that the device will be connected

again the next time you start your computer.

AnywhereUSB® Plus User Guide

Manage the Hubs using the AnywhereUSB Manager Manage the list of known Hubs

For this to work as expected, you should also choose to automatically start the AnywhereUSB Manager each time you start your computer.

For example, you can enable auto connect for a group that has a camera connected to a port in the group. Every time the computer starts, the AnywhereUSB Manager starts and automatically connects the camera to your computer.

Enable auto connect for a group

You can choose to automatically connect to a selected group each time you open the AnywhereUSB Manager.

Note You can disable auto connect at any time.

1. Open AnywhereUSB Manager.

2. Expand AnywhereUSB® Plus Hubs to display the Hubs.

3. Expand a Hub to display the groups in the Hub.

4. Right-click on the AnywhereUSB® Plus group to which you want to automatically connect.

5. Select Enable Auto Connect. If you were not already connected to the group, you are

immediately connected to the group. A note appears next to the group name and in the Group

Status pane to show that you are connected to the group.

Disable auto connect for a group

After you have enabled auto connect for a group, you can disable this option. You will no longer automatically connect to this group when you open the AnywhereUSB Manager.

1. Open the AnywhereUSB Manager.

2. Expand AnywhereUSB® Plus Hubs to display the Hubs.

3. Expand a Hub to display the groups in the Hub.

4. Right-click on the AnywhereUSB® Plus group to which you no longer want to automatically

connect at start up.

5. Select Disable Auto Connect to turn off the auto connect feature for the group.

Manage the list of known Hubs

You can create a list of Hubs to which your AnywhereUSB Manager is allowed to connect when you open it. The Hubs you add to the list can be on the same network as your computer, or on a different network.

Hubs that you have added to the known Hubs list display when you open the AnywhereUSB Manager. These Hubs are in addition to any Hubs that are automatically discovered if you have enabled the

Autofind Hubs feature.

Add a Hub to the known Hub list

You can manually add Hubs to the known Hub list. The Hubs can be on the same network as your computer, or on a different network.

AnywhereUSB® Plus User Guide

Manage the Hubs using the AnywhereUSB Manager Manage the list of known Hubs

1. Open the AnywhereUSB Manager.

2. Select Configure > Known Hubs. The Known Hubs dialog appears.

3. Click Add. The Add Known Hub dialog appears.

4. In the Hub Address field, enter the Hub IPaddress.

5. If you want to update the TCPport number, click Advanced. The Hub TCP port (most

systems should leave at default) field displays.

a. In the Hub TCP port (most systems should leave at default) field, a TCPport

number is entered by default. You can change this entry, but it is not recommended.

b. Click Standard to hide the Hub TCP port (most systems should leave at

default) field.

6. Click OK. The Hub appears in the Hub list in the Known Hubs dialog.

7. Click Close to close the Known Hubs dialog. The AnywhereUSB Manager attempts to connect

to the new Hub.

Remove a Hub from the known Hub list

You can remove a known Hub that was added to the known Hubs list.

1. Open the AnywhereUSB Manager.

2. Select Configure > Known Hubs. The Known Hubs dialog appears.

3. From the list of known Hubs, select the Hub you want to remove.

4. Click Remove.

5. Click Close to close the Known Hubs dialog.

Working with the known Hubs list and the Autofind Hubs option

You should be aware of how the Autofind Hubs option works with the Hubs you add to the known Hubs list.

If you have the Autofind Hubs option selected for the Hub, when you open the AnywhereUSBManager, all Hubs connected to the same network as your computer are automatically found and appear in the AnywhereUSBManager. In addition, any Hubs you have added to the known Hubs list are found and also appear.

Duplicate connection

If you have added a Hub to the known Hub list that is on same network as your computer, and you have the Autofind Hubs feature enabled, the Hub is found twice and appears twice in the AnywhereUSBManager. When you select the duplicate Hub in the AnywhereUSBManager, the state for that Hub is noted as "Duplicate connection" in the Status field.

In this situation, the Hub added to the known Hubs list is considered a duplicate Hub, and should be

removed from the known Hubs list.

AnywhereUSB® Plus User Guide

Manage the Hubs using the AnywhereUSB Manager Hide an individual Hub

Considerations for removing a Hub on the same network as your computer

If you have the Autofind Hubs feature enabled and then remove a Hub from known Hubs list that was on the same network as your computer, the Hub will still be automatically found and connected to your computer when you open the AnywhereUSBManager.

If you do not want the computer to be able to connect this Hub, you must de-select the Autofind Hubs option. Note, however, that if this option is de-selected, Hubs on the same network as your computer will not be automatically found. Only the Hubs in the list of known Hubs will be available when you open the AnywhereUSBManager.

Note As an alternative, you can choose to hide a Hub that is automatically found. This ensures that

while the Hub is still automatically found, it does not appear in the AnywhereUSBManager.

Hide an individual Hub

You can choose to hide an individual Hub so that it does not appear in the AnywhereUSBManager. For example, you can hide an unauthorized Hub, or a Hub which users shouldn't access.

n You can choose to hide Hubs that currently display in the AnywhereUSBManager, such as an

unauthorized Hub (which displays with a red X next to the Hub name), or a Hub which users

shouldn't access. See Hide a Hub that displays in the AnywhereUSBManager.

n You can also choose to hide Hubs that don't currently display in the AnywhereUSBManager,

but the client ID may have access in the future, such as a Hub on another network. See Hide a

Hub that does not currently display in the AnywhereUSB Manager.

Note You can choose to automatically hide all unauthorized Hubs, which is a Hub that has failed to

connect to your computer. See Hide all unauthorized Hubs.

Hide a Hub that displays in the AnywhereUSBManager

Note After you have hidden a Hub, you can choose to re-display it. See Display a hidden Hub.

AnywhereUSB® Plus User Guide

Manage the Hubs using the AnywhereUSB Manager Hide all unauthorized Hubs

1. Open AnywhereUSB Manager.

2. Right-click on the Hub that you want to hide. The shortcut menu appears.

3. Click Hide Hub. The next time the AnywhereUSBManager updates, the hidden Hub is

removed from the Hub list and no longer displays.

Hide a Hub that does not currently display in the AnywhereUSB Manager

Note After you have hidden a Hub, you can choose to re-display it. See Display a hidden Hub.

1. Open the AnywhereUSB Manager.

2. Select Configure > Hidden Hubs. The Hidden Hubs dialog appears.

3. Click Add. The Add Hidden Hub dialog appears.

4. In the Hub Address field, enter the Hub IPaddress.

5. If you want to update the TCPport number, click Advanced. The Hub TCP port (most

systems should leave at default) field displays.

a. In the Hub TCP port (most systems should leave at default) field, a TCPport

number is entered by default. You can change this entry, but it is not recommended.

b. Click Standard to hide the Hub TCP port (most systems should leave at

default) field.

6. Click OK. The Hub appears in the Hub list in the Hidden Hubs dialog.

7. Click Close to close the Hidden Hubs dialog.

Display a hidden Hub

You can display any Hub that was hidden using the Hide Hub menu option.

1. Open AnywhereUSB Manager.

2. Choose Configure > Hidden Hubs. The Hidden Hubs dialog appears.

3. Click on the Hub that you no longer want to hide. To select more than one Hub, press CTRL as

you select Hub.

4. Click Remove. The selected Hubs are removed from the list.

5. Click Close. The next time the AnywhereUSBManager updates, the hidden Hubs appear in the

list of Hubs.

Hide all unauthorized Hubs

You can choose to automatically hide all unauthorized Hubs, so they do not display in the AnywhereUSBManager. An unauthorized Hub is a Hub that has failed to connect to your computer. A red X appears next to the Hub name.

n Automatically hide unauthorized Hubs

n Display unauthorized Hubs

AnywhereUSB® Plus User Guide

Manage the Hubs using the AnywhereUSB Manager Minimize the AnywhereUSB Manager when launched

Note You can choose to automatically hide any indivudual Hub. See Hide an individual Hub.

Automatically hide unauthorized Hubs

You can choose to automatically hide all unauthorized Hubs, which is a Hub that has failed to connect to your computer. An unauthorized Hub appears with a red X next to it in the list of Hubs in the

AnywhereUSBManager.

Note After you have hidden unauthorized Hubs, you can choose to re-display unauthorized, hidden

Hubs. See Display unauthorized Hubs.

1. Open AnywhereUSB Manager.

2. Choose File > Preferences. The Preferences dialog appears.

3. Select the Hide unauthorized Hubs option.

4. Click Save. Hubs that have failed to connect no longer display in the AnywhereUSBManager.

Display unauthorized Hubs

You can display the unauthorized Hubs that were hidden using the Hide unauthorized Hubs option.

1. Open AnywhereUSB Manager.

2. Choose File > Preferences. The Preferences dialog appears.

3. De-select the Hide unauthorized Hubs option.

4. Click Save. Hubs that have failed to connect now display in the AnywhereUSBManager.

Minimize the AnywhereUSB Manager when launched

You can choose to automatically minimize the AnywhereUSBManager when it launches.

1. Open AnywhereUSB Manager.

2. Choose File > Preferences. The Preferences dialog appears.

3. Click the Setup tab.

4. Determine whether you want to automatically minimize the AnywhereUSBManager when it

launches.

n Select Start Manager minimized to automatically minimize the

AnywhereUSBManager when it launches.

n De-select Start Manager minimized to open the AnywhereUSBManager when it

launches.

5. Click Save.

Autofind Hubs when the AnywhereUSBManager launches

You can choose to automatically find Hubs connected to the network when AnywhereUSBManager launches and repeatedly while the AnywhereUSBManager is running, based on the interval specified in the Preferences dialog.

AnywhereUSB® Plus User Guide

Manage the Hubs using the AnywhereUSB Manager Specify search, response, and keepalive intervals for a Hub

1. Open AnywhereUSB Manager.

2. Choose File > Preferences. The Preferences dialog appears.

3. Click the Setup tab.

4. Determine whether you want to automatically find Hubs on the network when

AnywhereUSBManager launches.

n Select Autofind Hubs to automatically find Hubs on the network. This is the default.

n De-select Autofind Hubs to ensure that the Hubs are not automatically found. In this

case, you must manually add the Hubs to which you want to connect.

5. Click Save.

Specify search, response, and keepalive intervals for a Hub

You can specify the search and response time for Hubs on the network, and the keepalive intervals for the connection between the Hub and the AnywhereUSBManager.

1. Open AnywhereUSB Manager.

2. Choose File > Preferences. The Preferences dialog appears.

3. Click the Advanced tab.

AnywhereUSB® Plus User Guide

Manage the Hubs using the AnywhereUSB Manager Manage Hub credentials

4. Enter the following:

n Search for Hubs every .... sec: Specifies how often the AnywhereUSB Manager

searches the local network to discover AnywhereUSB® Plus Hubs and refresh the

AnywhereUSB Manager display.

Note You cannot manually perform a refresh of the Hubs displayed in the

AnywhereUSB Manager.

n Wait for Hub response for .... sec: Specifies the time interval from the last discovery

refresh that the AnywhereUSBManager will stop looking for more Hubs.

n Send Keep-Alive every ... sec: Specifies how often the AnywhereUSB Manager sends

a keepalive request to the Hubs connected to the network. This impacts network

utilization because each AnywhereUSB Manager will send one packet at this interval to

each Hub to which it is connected.

n Keep-Alive Timeout ... sec: Specifies how long the AnywhereUSB Manager should

wait for a keepalive response. When the value of the response time is reached, the

Manager decides that a Hub is no longer available, and the computer is disconnected

from all groups and devices on that Hub.

l The keepalive timeout value would need to be longer if the network has more

latency (such as a cellular or satellite link), or an internet link with unreliable packet

delivery.

l If the value is too short, devices will be disconnected, which may have an adverse

affect on some devices, such as USB memory.

l If the value is too long, Hubs that are removed from the network will not be noticed

as gone for a long time, and devices that are no longer connected will be

unresponsive for a long time.

5. Click Save.

Manage Hub credentials

You can manually add, update, or remove the certificate associated with Hub on the AnywhereUSBManager. The Hub and the AnywhereUSBManager must have matching certificates to be able to communicate.

This feature works with the Auto-register Hub Cert option in the Preferences dialog. You should determine whether you want to automatically register a Hub's certificate with the

AnywhereUSBManager.

Enable and disable the auto-register Hub certificate

You can choose to automatically find Hubs connected to the network when AnywhereUSBManager launches.

1. Open AnywhereUSB Manager.

2. Choose File > Preferences. The Preferences dialog appears.

AnywhereUSB® Plus User Guide

Manage the Hubs using the AnywhereUSB Manager Manage Hub credentials

3. Click the Setup tab.

4. Determine whether you want to automatically register a Hub with the

AnywhereUSBManager.

n Select Auto-register Hub Cert to automatically register a Hub certificate with the

AnywhereUSBManager. This is the default.

n De-select Auto-register Hub Cert to ensure that the Hub certificates are not

automatically registered. In this case, you must manually register a certificate for each

Hub.

5. Click Save.

Update a Hub certificate

You can choose to manually update a Hub's certificate and register a new certificate with the AnywhereUSBManager. This ensures that the Hub and the AnywhereUSBManager can communicate.

1. Open AnywhereUSB Manager.

2. Choose Configure > Manage Hub Credentials. The Manage Hub Credentials dialog appears.

3. Select the Hub for which you want to update the certificate.

4. Click Update. The Choose a credential file window appears.

5. Browse for the new certificate file and click Open. The file should have a .pem extension.

6. An update message displays in the Manage Hub Credentials dialog.

7. Click Close.

Remove a Hub certificate

You can choose to remove a Hub to which you no longer want the AnyhwereUSB Manager to connect.

After you have removed a Hub certificate, if you have the Auto-register Hub Cert option selected in the

Preferences dialog, a new certificate for the Hub is automatically registered with the AnyhwereUSB Manager at the next connection attempt or the next time the Hub is discovered by the Manager. If

this option is not selected and you want the AnywhereUSBManager to connect to the Hub, you can manually add the Hub to register a new certificate.

1. Open AnywhereUSB Manager.

2. Choose Configure > Manage Hub Credentials. The Manage Hub Credentials dialog appears.

3. Select the Hub that you want to remove.

4. Click Close.

Add a Hub certificate

You can manually add a Hub, which registers the Hub's certificate with the AnywhereUSBManager.

1. Open AnywhereUSB Manager.

2. Choose Configure > Manage Hub Credentials. The Manage Hub Credentials dialog appears.

3. In the Serial number field, enter the Hub's serial number.

AnywhereUSB® Plus User Guide

Manage the Hubs using the AnywhereUSB Manager View latency graph

4. Click Add. The Choose a credential file window appears.

5. Browse for the new certificate file and click Open. The file should have a .pem extension.

6. An update message displays in the Manage Hub Credentials dialog.

7. Click Close.

View latency graph

You can review the relative latency of all of the Hubs connected to the network.

1. Open the AnywhereUSB Manager.

2. Select Help > Latency graph to display the latency graph.

View the AnywhereUSB Manager system messages

You can view the system message log of the AnywhereUSB Manager events. The date and time at which an event occurred is listed, as well as the event type and additional information. A new log is created each time you start the AnywhereUSB Manager.

The system message log is used for troubleshooting.

1. Open the AnywhereUSB Manager.

2. Select Help > System Messages. The System Messages dialog appears.

n Click Clear Log to clear the system messages from the log.

n Click Copy to Clipboard to copy the messages to the Windows clipboard. You can then

paste the messages into another application or document.

3. Click Close to close the System Messages dialog.

View AnywhereUSB® Plus license information

You can view license information about the AnywhereUSB® Plus Hub.

AnywhereUSB® Plus User Guide

Manage the Hubs using the AnywhereUSB Manager Restore AnywhereUSBManager default configuration

1. Open the AnywhereUSB Manager.

2. Select Help > About. The License dialog appears.

3. Scroll down to review all of the information.

4. Click Close to close the dialog.

Restore AnywhereUSBManager default configuration

You can restore the AnywhereUSBManager to the default settings. During this process, you have the option to keep your currently configured client ID and identity certificate during this process. See

ClientID for more information about how the client ID is used by your computer and the Hub to create

a connection.

n Keep the current client ID

n Change the client ID

Keep the current client ID

To restore the Hub's default settings and keep your currently configured client ID and identity certificate:

1. Open the AnywhereUSB Manager.

2. Select File > Preferences. The Preferences dialog appears.

3. Click the Setup tab.

4. Click Restore default settings. A dialog appears.

5. Select the Keep Client ID option. This is selected by default.

6. Click OK. The AnywhereUSB Manager closes automatically. The next time you launch the

AnywhereUSB Manager, the default settings will be restored.

Change the client ID

To restore the Hub's default settings and change your currently configured client ID and identity certificate:

1. Open the AnywhereUSB Manager.

2. Select File > Preferences. The Preferences dialog appears.

3. Click Restore default settings. A dialog appears.

4. De-select the Keep Client ID option.

5. Click OK. The AnywhereUSB Manager closes automatically.

6. Open the AnywhereUSB Manager again. The Client ID confirmation dialog appears.

7. Enter a new, unique client ID.

8. Click OK. The AnywhereUSB Manager launches.

AnywhereUSB® Plus User Guide

Manage the Hubs using the AnywhereUSB Manager Access the online help from the AnywhereUSBManager

Access the online help from the AnywhereUSBManager

1. Open the AnywhereUSB Manager.

2. Click Help > Online Manual to launch the online help file.

AnywhereUSB Manager window

The AnywhereUSBManager displays AnywhereUSB® Plus Hubs, groups, and USB devices. Click the plus sign next to each name in the window to display a hierarchy of found Hubs, groups, and USB devices.

Information about the icons in the screen and the menu options can be found here:

n AnywhereUSB Manager icons and toolbar

n AnywhereUSBManager menu options

You can use the menus associated with the Hubs, groups, and USB devices to configure local names, preferences, and connections. Right-click on a Hub, group, or device name to display the menus.

n AnywhereUSB Manager Hub menu options

n AnywhereUSBManager group menu options

n AnywhereUSB Manager USBdevice menu options

Click on a Hub, group, or device name to display information about the selected Hub, group, or device in the status pane on the right side of the AnywhereUSBManager.

n AnywhereUSBManager Hub Status pane

n AnywhereUSBManager Group Status pane

n AnywhereUSBManager Device Status pane

AnywhereUSB Manager icons and toolbar

This section explains how to use the icons in the AnywhereUSB Manager and what they represent.

The icons in the AnywhereUSB Manager show the status of a Hub.

AnywhereUSB® Plus User Guide

Manage the Hubs using the AnywhereUSB Manager AnywhereUSB Manager window

Icon Location Description

Hub

Green lock: Active and secure connection between the Hub and the PC.

Hub Yellow dot: The PC and Hub are attempting to connect.

Hub Red X: Connection between the Hub and the PC failed.

The toolbar icons manage the AnywhereUSB Manager dialog.

Icon Description

Minimizes the AnywhereUSB Manager into the task bar and the notification area of the task bar.

Maximizes the AnywhereUSB Manager.

Minimizes the AnywhereUSB Manager into the notification area of the task bar.

AnywhereUSBManager menu options

You can use the menu options to view AnywhereUSB® Plus Hub information.

n File > Preferences

n File > Exit

n Configure > Known Hubs

n Configure > Hidden Hubs

n Configure > Manage Hub Credentials

n Help >System Messages

n Help > Latency graph

n Help > Online Manual

n Help > About

AnywhereUSB Manager Hub menu options

Right-click on a Hub name in the AnywhereUSB Manager to configure and maintain the Hub.

n Open Web UI

n Assign Local Name

AnywhereUSB® Plus User Guide

Manage the Hubs using the AnywhereUSB Manager AnywhereUSB Manager window

AnywhereUSBManager group menu options

Right-click on a group name in the AnywhereUSB Manager to configure and maintain the group.

n Connect to Group

n Disconnect from Group

n Enable Auto Connect

n Disable Auto Connect

n Assign Local Name

AnywhereUSB Manager USBdevice menu options

Right-click on a USBdevice name in the AnywhereUSB Manager to configure and connect to the USB device.

n Connect to Device

n Connect to Group

n Disconnect from Device

n Assign Local Name

AnywhereUSBManager Hub Status pane

When you select an AnywhereUSB® Plus Hub in the AnywhereUSB Manager, information about the Hub displays in the Hub Status pane.

AnywhereUSB® Plus User Guide

Manage the Hubs using the AnywhereUSB Manager AnywhereUSB Manager window

Label Description

State The current state of the Hub. Options are:

n Connecting

n Authenticating

n Active (secure): A green lock icon appears next to the Hub

name.

n Error: If an error has occurred, a red X icon appears next to

the Hub name.

n Duplicate connection: If a Hub that is on the same network

as your computer has been added to the known Hubs list, and

the Autofind Hubs feature is enabled, a duplicate Hub

displays in the AnywhereUSBManager. The duplicate Hub will

be in the Duplicate connection state. See Manage the list of

known Hubs.

n Unregistered client ID: The client ID is not in the client list for

the Hub. The Hub administrator needs to allow each new

client ID by adding the client ID to the client list.

See AnywhereUSB Manager icons and toolbar for more information about the Hub icons.

Name The name of the Hub supplied by the Hub. The default value for the

Hub name is the serial number assigned to the Hub. You can change the Hub name in the Ethernet Network section of the web UI. See

Rename the Hub.

Local Name A descriptive local name for the Hub. The local name also displays in

the tree view in the left-hand pane in the AnywhereUSB Manager. The local name is local to the computer on which the AnywhereUSB Manager is running. You can change the local name using the Assign Local Name menu option for the Hub.

Model

Version

Address

The model name for the AnywhereUSB® Plus Hub.

The version number of the firmware running on the Hub.

The network address of the Hub.

AnywhereUSB® Plus User Guide

Manage the Hubs using the AnywhereUSB Manager AnywhereUSB Manager window

Label Description

Serial The serial number of the Hub, which is found on the Hub label.

AnywhereUSBManager Group Status pane

When you select a group in the AnywhereUSB Manager, information about the group displays in the Group Status pane.

Label Description

Group No

Group Name The name of the group supplied by the Hub. By default, a group is

AnywhereUSB® Plus User Guide

The group number from the Hub.

named "Group" appended by a consecutive number, such as Group 1, Group 2, and so on. You can change the group name in the AnywhereUSB screen in the web UI. See Create groups and assign ports to the group.

Manage the Hubs using the AnywhereUSB Manager AnywhereUSB Manager window

Label Description

Local Name A descriptive local name for the group. The local name also displays

in the tree view in the left-hand pane in the AnywhereUSB Manager. The local name is local to the computer on which the AnywhereUSB Manager is running.

You can change the local name using the Assign Local Name menu option for the group.

Status A status message indicates whether a user is currently connected

this group. Options are:

n You are using this group

n No one is using this group

n In use by <client ID> at <machine name>

AnywhereUSBManager Device Status pane

When you select a USB device in a group in the AnywhereUSB Manager, information about the device displays in the Device Status pane.

Label Description

Vendor

Product Name of the USB product, if supplied by the device.

Local Name A descriptive local name for the USB device. The local name also

Vendor ID

Product ID

Address

AnywhereUSB® Plus User Guide

Name of the USB device vendor, if supplied by the device.

displays in the tree view in the left-hand pane in the AnywhereUSB

Manager. The local name is local to the computer on which the AnywhereUSB Manager is running.

You can change the local name using the Assign a Local Name menu option for the device. See Assign a local name to a

USBdevice.

The USB vendor ID.

The USBproduct ID.

The USB device address that helps to identify a device.

Manage the Hubs using the AnywhereUSB Manager AnywhereUSB Manager window

Label Description

Serial

Status A status message indicates whether a user is currently using this

Set Hub preferences

In the AnywhereUSB Manager, you can set preferences for keepalive time messages and responses and how often the AnywhereUSB Manager searches for a Hub and the Hub response time.

Click File > Preferences to display the Preferences dialog.

Setup tab

n Client ID

n Start Manager minimized

n Autofind Hubs

n Hide unauthorized Hubs

n Auto-register Hub Cert

The serial number of the USBdevice, if supplied by the device.

device. Options are:

n You are using this device

n No one is using this device

n In use by <client ID> at <machine name>

n Restore default settings

AnywhereUSB® Plus User Guide

Manage the Hubs using the AnywhereUSB Manager Exit the AnywhereUSB Manager

Advanced tab

Specify search, response, and keepalive intervals for a Hub

Exit the AnywhereUSB Manager

You can log out of the AnywhereUSBManager close the dialog.

1. Open the AnywhereUSB Manager.

2. Click File > Exit to disconnect all USB devices connected to your computer, close all

connections, and close the AnywhereUSB Manager.

3. If you are connected to any USB devices, a confirmation dialog appears.

4. Click Yes to exit the AnywhereUSB Manager.

AnywhereUSB® Plus User Guide

Administrators: Configure the AnywhereUSB® Plus in the web user interface

You can configure the AnywhereUSB® Plus Hub in the Configuration and Management web user interface.

The web UIis available from a Hub listed in the AnywhereUSB Manager. You must install the AnywhereUSBManager before you can use the web UI. See Install the AnywhereUSB Manager.

Open the Configuration and Management web user interface 55 Configuration and Management web user interface 55 Configure and manage client IDs 56 Automatically register or reject unknown clients 60 Rename a Hub and the groups in a Hub 61 View Hub system information 62 Configure the IP address on the Hub 63 Ethernet network bonding 64 Change the Hub password 64 View current connections to the Hub 65 Configure network services 65 Configure the findme feature 66 Configure device identity settings 67 Allow the Hub to connect to Remote Manager 67 Backup and restore settings 68 Update the firmware 69 View system logs 70 View system statistics 70 Configure the time on the Hub 71 Restore factory default settings from the web UI 72 Reboot the Hub 73 Uninstall the AnywhereUSBManager 73

AnywhereUSB® Plus User Guide

Administrators: Configure the AnywhereUSB® Plus in the web user interface

Open the Configuration and Management web

user interface

Open the Configuration and Management web user interface

You can open the Configuration and Management web user interface for a selected AnywhereUSB® Plus Hub. The information in the web UI is unique for each Hub. Make sure you select the desired Hub before you open the web UI.

By default, the Home page appears when you open the web UIfor a Hub, and displays current Hub status information. Click Refresh to update the information displayed in the page.

1. Open the AnywhereUSB Manager.

2. Expand AnywhereUSB® Plus Hubs to display the Hubs.

3. Right-click on the Hub that you want to configure or maintain.

4. Click Open Web UI. The Configuration and Management web user interface appears, and

displays the Home page by default.

Note The first time you launch the web UI, a warning dialog may appear if your internet

connection is not private. In this situation, continue to access the device, and a log in dialog appears. If your internet connection is private, only the log in dialog appears. The user name is admin and the default password is located on the label on the bottom of the Hub. Note that the password is case-sensitive and must be typed in exactly as it appears on the label.

5. Configure or maintain the Hub as needed. See Administrators: Configure the AnywhereUSB®

Plus in the web user interface for more information.

6. When you are done working in the web UI, close the browser window.

Access the online help from the web UI

1. Open the web UI.

2. Click Help > Online Manual to launch the online help file.

Apply and save changes

The web UI runs locally on the device, which means that the interface always maintains and displays the latest settings for the connected AnywhereUSB® Plus Hub.

When you make a change to the configuration, click Apply to save the changes.

Configuration and Management web user interface

The Configuration and Management web user interface contains a set of pages you can use to configure and maintain the AnywhereUSB® Plus Hub.

n Home

Configuration section

n Ethernet Network

n AnywhereUSB

n Network Services

n System

n Time

AnywhereUSB® Plus User Guide

Administrators: Configure the AnywhereUSB® Plus in the web user interface Configure and manage client IDs

n Remote Manager

n Admin Password

Management section

n Connections

Administration section

n Backup/Restore

n Firmware Update

n Factory Default Settings

n System Log

n Find Me LED

n System Statistics

n Reboot

Help

n Online Manual

Configure and manage client IDs

The client list for a Hub displays in the Client Settings section. This list contains all of the client IDs for the computers that are allowed to connect to the Hub. You can manually add client IDs or choose to

automatically add client IDs to the list.

Note You can have up to 24 client IDs in the client list.

The client IDs are assigned to groups of USB ports on the Hub. When a computer connects to a group in the AnywhereUSB Manager, the computer has access to all of the ports in the group and the devices connected to those ports. No other computer is allowed to access any of the devices in the group. A computer can connect to more than one group at a time.

n Configure a client ID

n Manually add a client ID

n Remove a client ID

n Automatically register or reject unknown clients

AnywhereUSB® Plus User Guide

Administrators: Configure the AnywhereUSB® Plus in the web user interface Configure and manage client IDs

Configure a client ID

You can assign a descriptive name to a client ID in the client list, and update the groups the computer is allowed to access. The computer can access all of the ports in the specified groups, as defined in the

Group Settings section.

Note If needed, you can also add additional client IDs to the list.

1. Open the web UI.

2. Click AnywhereUSB from the Configuration section. The AnywhereUSB Configuration page

appears.

3. In the client list in the Client Settings section, select the client ID that you want to configure.

Information about the selected client ID displays in the Settings for Client section.

AnywhereUSB® Plus User Guide

Administrators: Configure the AnywhereUSB® Plus in the web user interface Configure and manage client IDs

4. The Certificate value is Unavailable until certificates have been exchanged between the

computer and the Hub. After this occurs, the Certificate value is updated to Available.

5. In the Description field, enter a descriptive name for the client ID.

6. Click the check box next to a group to which the computer is allowed access. As you select

groups, the selected group numbers appear in the Group Access field in the Settings for

Client section.

You can also manually enter group numbers in the Group Access field.

7. Click Apply to save the changes.

Manually add a client ID

You can manually add client IDs to the client list. When a computer searches for Hubs, any computer with a client ID on the client list can connect to the Hub.

Note You can have up to 24 client IDs in the client list.

After you have added a client ID, the certificate is unavailable until the first time the computer with the new client ID connects to the Hub. When the computer connects to the Hub for the first time, the identity certificates are exchanged between the computer and the Hub. After the initial connection, only that computer with the client ID and unique identity certificate is able to connect to the Hub. Any other computer with the same client IDwill be rejected. For information about computers with the same client ID, see AnywhereUSBManager client IDis not unique.

WARNING! After you have manually added a client ID to the list, Digi recommends that you use a private network to connect the computer to the Hub and then to verify the

initial connection. If you do not use a private network, and the same client ID is assigned

to both a known and an unknown computer, there is a risk of misidentification. In this situation, an unknown computer may connect to the Hub before the known computer does, resulting in the wrong computer being allowed to connect to your Hub.

Note Digi recommends de-selecting the Automatically Register Unknown Clients option if you

choose to manually add multiple client IDs to the client list. See Automatically reject unknown clients.

1. Open the web UI.

2. Click AnywhereUSB from the Configuration section. The AnywhereUSB Configuration page

appears.

3. In the Client Settings section, click Add Client. A new row labeled "New Client" is added to

the client list and the Settings for Client section is populated for the new client.

AnywhereUSB® Plus User Guide

Administrators: Configure the AnywhereUSB® Plus in the web user interface Configure and manage client IDs

4. Enter information about the client ID in the Settings for Client "NewClient" section.

a. In the Client ID field, enter the client ID for the computer.

b. In the Description field, enter a descriptive name for the client ID.

c. Click the check box next to a group to which the computer is allowed access. As you

select groups, the selected group numbers appear in the Group Access field in the

Settings for Unknown Clients section.

Note The Certificate value is Unavailable until certificates have been exchanged between the

computer and the Hub. After this occurs, the Certificate value is updated to Available.

AnywhereUSB® Plus User Guide

Administrators: Configure the AnywhereUSB® Plus in the web user interface

5. Click Apply. The client IDis added to the client list.

Remove a client ID

You can remove a client ID from the client list when that computer should no longer have access to the Hub.

Note If you have selected the Automatically Register Unknown Clients option, any client ID

removed from the list is automatically added to the client list again the next time the computer tries to connect.

1. Open the web UI.

Automatically register or reject unknown

clients

2. Click AnywhereUSB from the Configuration section. The AnywhereUSB Configuration page

appears.

3. In the Client Settings section, select the client ID you want to remove from the list.

4. Click Remove. A confirmation dialog appears..

5. Click OK.

Automatically register or reject unknown clients

In the AnywhereUSB Configuration page, you have the choice to automatically register or reject computers that have not previously connected to the Hub. The Automatically Register Unknown Clients option is disabled by default, meaning that computers that have not previously connected to the Hub are rejected.

Note Digi recommends keeping the Automatically Register Unknown Clients option disabled and to

manually add client IDs on a secure network.

n Automatically reject unknown clients

n Automatically register unknown clients

Automatically reject unknown clients

You can choose to have the Hub automatically reject any client ID that is not on the Hub's registered client list.

You can view which When you open the AnywhereUSB Manager, the Hub is found on the network, but a red X displays next Hub name, as the client ID is not registered with the Hub. The user is not able to connect to the Hub.

AnywhereUSB® Plus User Guide

Administrators: Configure the AnywhereUSB® Plus in the web user interface

Note Digi recommends keeping the Automatically Register Unknown Clients option disabled and to

manually add client IDs on a secure network.

1. Open the web UI.

2. Click AnywhereUSB from the Configuration section. The AnywhereUSB Configuration page

appears.

3. De-select the Automatically Register Unknown Clients option so the Hub rejects any client

ID that is not on the Hub's registered client list. In this case, a red X displays next to the name

of the Hubs in the AnywhereUSB Manager to which the client ID cannot connect.

4. Click Apply to save the changes.

Automatically register unknown clients

Select the Automatically Register Unknown Clients option to automatically add the client IDfor an unknown computer to the client list for the Hub. When you open the AnywhereUSB Manager and the Hub is found on the network, and the user is able to automatically connect to the Hub.

By default, the computer will have access to the ports in the groups specified in the Group Access field in the Settings for Unknown Clients section. The ports for each group are specified in the Group

Settings section. You can change the groups to which a computer has access in the Client Settings

section.

A user will be able to connect to the Hub in the AnywhereUSBManager.

1. Open the web UI.

Rename a Hub and the groups in a

Hub

2. Click AnywhereUSB from the Configuration section. The AnywhereUSB Configuration page

appears.

3. Select the option to automatically add the client IDfor an unknown computer to the client list

for the Hub.

4. Click the check box next to the group(s) to which the computer is allowed access. As you select

groups, the selected group numbers appear in the Group Access field in the Settings for

Unknown Clients section.

You can also manually enter group numbers in the Group Access field.

5. Click Apply to save the changes.

Rename a Hub and the groups in a Hub

A default name is assigned to a Hub and to the groups in the Hub. These names are associated with the physical Hub and groups on the Hub, and can be changed in the Configuration and Management web user interface.

Note A USBdevice does not have a name that can be changed. However, a local name can be

assigned to a USB device in the AnywhereUSB Manager. See Assign a local name to a USBdevice.

The default Hub name and group name can be see by every user that connects to the Hub. You can also give a Hub and groups a local name that can be see only by the user that assigns the name. See

Assign a local name to a Hub and Assign a local name to a group.

AnywhereUSB® Plus User Guide

Administrators: Configure the AnywhereUSB® Plus in the web user interface View Hub system information

Note Only administrators can rename the Hubs and the groups.

n Rename the Hub

n Rename a group

Rename the Hub

You can rename the AnywhereUSB® Plus Hub in the Ethernet NetworkConfiguration page.

By default, the Hub name is the serial number assigned to the Hub. The serial number for the Hub is on the Hub's label. The Hub name displays in the Name field in the Hub Status pane in the

AnywhereUSB Manager.

Note The name can consist of the following characters: 0-9, A-Z, a-z, dash (-), or period (.). You cannot

use spaces, underscores (_), comma (,), forward slash (/), or ampersand (&).

1. Open the web UI.

2. Select Ethernet Network from the Configuration section. The Ethernet Network

Configuration dialog appears.

3. In the Host Name field, enter a descriptive name for the Hub. The name cannot have spaces or

underscores.

4. Click Apply.

Rename a group

You can rename the AnywhereUSB® Plus Hub in the AnywhereUSB page in the web UI.

By default, a group is named "Group" appended by a consecutive number, such as Group 1, Group 2, and so on. The group name displays in the Group Name field in the Group Status pane in the AnywhereUSB Manager.

1. Open the web UI from your selected Hub.

2. Click AnywhereUSB from the Configuration section. The AnywhereUSB Configuration page

appears.

3. Enter a new name for a group in the Group Description field.

4. Click Apply to save the changes.

View Hub system information

You can view current status information about the Hub in the System Information page. This page appears by default when you launch the web UI.

The Description, Contact, and Location fields are populated after you have entered identity settings in the System Configuration page. See Configure device identity settings.

1. Open the web UI. This page appears by default when you launch the web UI.

2. Click Home. The System Information page appears.

3. Click Refresh to update the information in the page.

AnywhereUSB® Plus User Guide

Administrators: Configure the AnywhereUSB® Plus in the web user interface Configure the IP address on the Hub

Configure the IP address on the Hub

You can configure the IPaddress for the Hub in the Ethernet NetworkConfiguration page. You can choose to enable the Hub to automatically obtain an IPaddress, or you can manually assign an IP address.

n Automatically obtain an IPaddress for the Hub

n Manually set an IPaddress for the Hub

Automatically obtain an IPaddress for the Hub

In the Ethernet NetworkConfiguration page, you can configure the Hub to automatically obtain an IPaddress each time you power on the Hub.

The Obtain an IP address automatically using DHCP option is enabled by default. DHCP is used to automatically assign IP addresses; deliver TCP/IP stack configuration parameters, such as the subnet mask, default gateway and domain name servers; and to provide other configuration information.

When the Obtain an IP address automatically using DHCP option is enabled, but if the DHCP server is unavailable or nonexistent, Auto-IP assigns the device an IP. Auto-IP (Auto Private IP Addressing (APIPA)), is a standard protocol that automatically assigns an IP address from a reserved pool of standard Auto-IP addresses to the computer on which it is installed. If DHCP is enabled or responds later, the IPaddress assigned by DHCP overrides the Auto-IP address that was previously assigned.

Note If the Obtain an IP address automatically using DHCP option is disabled, the Use the

following IP address option is enabled by default, and you must manually set an IPaddress.

1. Open the web UI.

2. Select Ethernet Network from the Configuration section. The Ethernet Network

Configuration dialog appears.

3. Select the Obtain an IP address automatically using DHCP option.

4. The values in the Primary DNSand Secondary DNS fields are automatically assigned.

5. Click Apply.

Manually set an IPaddress for the Hub

You can manually assign a specific IP address for the AnywhereUSB® Plus Hub in the Ethernet NetworkConfiguration page.

1. Open the web UI.

2. Select Ethernet Network from the Configuration section. The Ethernet Network

Configuration dialog appears.

3. Select the Use the following IPaddress option.

4. Enter the appropriate values in the IP Address, Subnet Mask, and Default Gateway fields.

5. Enter the appropriate values in the Primary DNSand Secondary DNS fields.

6. Click Apply.

AnywhereUSB® Plus User Guide

Administrators: Configure the AnywhereUSB® Plus in the web user interface Ethernet network bonding

Ethernet network bonding

For the AnywhereUSB 24 Plus Hub, you can specify the bonding mode for the Ethernet network. The Hub has two physical Ethernet network ports that use the same MAC address and share one IP address. When both ports are being used, they act as one Ethernet network port.

Note This applies to the AnywhereUSB 24 Plus only.

1. Open the web UI.

2. Select Ethernet Network from the Configuration section. The Ethernet Network

Configuration dialog appears.

3. In the Ethernet Network Bonding section, select the bonding option that you want to use.

Bonding is used when Ethernet cables are connected to both Ethernet network ports.

n Load Balancing (Round-Robin): The Ethernet network connection alternates between

the two ports as the Hub sends data. If one Ethernet network connection fails, all data

is sent from the second Ethernet network connection.

n Fault-Tolerance (Active-Backup): The Hub uses only one of the Ethernet network

connections at a time. If one Ethernet network connection fails, all data is sent from the

second Ethernet network connection. This is the default.

4. Click Apply.

Change the Hub password

You can change the administrator password for the Hub in the Admin Password Management page.

Note The default password is included on the Hub's label, and must be entered the first time you

connect to the Hub from the web UI.

After you change the password, you must log in before you can access any pages in the web UI.

1. Open the web UI.

2. Click Admin Password in the Configuration section. The Admin Password Management page

appears.

3. In the Current Password field, enter the current password.

4. In the New Password field, enter the new password.

5. In the Confirm Password field, re-enter the new password.

6. Click Apply to apply and save the change.

7. Select any link in the web UI. A log in dialog appears.

8. Log in using the new password.

AnywhereUSB® Plus User Guide

Administrators: Configure the AnywhereUSB® Plus in the web user interface View current connections to the Hub

View current connections to the Hub

You can view information about current connections to the Hub in the Connections Management page.

1. Open the web UI.

2. Click Connections in the Management section. The Connections Management page appears.

n Local Address: The IP address of the Hub and the TCP port number of a network

service running on the Hub. The TCP Port information is available on the Network

Service Configuration page.

n Remote Address: The IPaddress of the computer connected to the Hub.

n Service: A description of the service connected to the Hub.

3. Click Refresh to update the information in the screen.

Configure network services

You can configure network services options in the Network Service Configuration page. All network services options are selected by default.

For each service you must specify the TCP port number. The ports are configured by default, and changing the default value is not recommended.

1. Open the web UI.

2. Click Network Services in the Configuration section. The Network Service Configuration

page appears.

AnywhereUSB® Plus User Guide

Administrators: Configure the AnywhereUSB® Plus in the web user interface Configure the findme feature

3. Select the Enable option for the network service you want to enable.

n Multicast Domain Name System (MDNS): Enables the discovery of the Hub on the local

network.

n Enable AnywhereUSB: Allows remote access to USBdevices connected to this server.

The default TCPPort value is 18574.

n Enable Secure Shell Server (SSH): Allows users secure access to log in to the Digi

device and access the command line interface. The default TCPPort value is 22.

n Enable Web Server (HTTP): Enables web pages for configuration. The default TCPPort

value is 80.

n Enable Secure Web Server (HTTPS): Enables web page encryption to improve the

security of web data transfers. The default TCPPort value is 443.

4. Enter the port number in the TCPPort field. If you change the port number on this screen, you

must also change the corresponding port number on your computer.

5. Click Apply to apply and save the changes.

Configure the findme feature

You can use the findme feature to cause an LED on the Hub to blink, which can help you to identify a specific Hub.

n AnywhereUSB 2 Plus: When enabled, the power LED blinks blue, then orange.

n AnywereUSB 8 Plus and AnywhereUSB 24 Plus: When enabled, the user LED blinks green,

then orange.

Note You can also configure this feature using the findme CLIcommand.

1. Open the web UI.

2. Click Find Me LED in the Administration section. The Find Me LED page appears.

3. Click Activate. The "Find Me LED Status" message changes to blinking, and the message "The

Find Me LEDis blinking" appears at the top of the page. The appropriate LED on the Hub begins

to blink.

AnywhereUSB® Plus User Guide

Administrators: Configure the AnywhereUSB® Plus in the web user interface Configure device identity settings

4. When you have found the Hub, click Stop. The "Find Me LED Status" message changes to not

blinking, and the message "The Find Me LEDis stopped" appears at the top of the page.

Configure device identity settings

You can configure the device description, contact, and location information for the Hub in the System Configuration page. This feature is useful to identify a specific Hub when working with a large

number of Hubs in multiple locations. The information entered on this page appears in the Home page.

1. Open the web UI.

2. Click System from the Configuration section. The System Configuration page appears.

3. Enter the following information:

n Description: An identifying description of the Hub.

n Contact: Any contact information for a person that can manage the Hub, such as the

administrator name and contact information.

n Location: The physical location of the Hub.

4. Click Apply to apply and save the changes.

Allow the Hub to connect to Remote Manager

You can use Digi® Remote Manager to view your Hubs and manage the information sent from the Hub to Remote Manager. By default, the Hub is configured to connect to Remote Manager, and Remote Manager is configured to allow a connection with the Hubs.

You can enable access for the Hub to Remote Manager and specify reconnect time and keepalive intervals in the Remote Manager Configuration page. You can view information about the connection to Remote Manager in the System Statistics page and in the Connections Management page.

AnywhereUSB® Plus User Guide

Administrators: Configure the AnywhereUSB® Plus in the web user interface Backup and restore settings

Note You must have a Remote Manager account and add the Hub to Remote Manager to be able to

view the Hub data in Remote Manager. For more information, see View Hub information in Remote

Manager.

To enable access to Remote Manager for the Hub:

1. Open the web UI.

2. Click Remote Manager in the Configuration section. The Remote Manager Configuration

page appears.

3. Select Enable Remote Manager Connectivity. This option is selected by default.

4. In the Remote Manager Server field, enter the name of your Remote Manager server. A value

is entered by default.

5. Enter the following information:

n Reconnect Time: The amount of time to wait after the Hub has been disconnected from

Remote Manager before the Hub should automatically try to reconnect. The time is

measured in seconds. The default is 30 seconds.

n Device keepalive interval: The interval at which the Hub sends a keep-alive packet to

Remote Manager if the Remote Manager connection is idle. Remote Manager expects

to receive either Remote Manager protocol messages or keep-alive packets at the

specified interval. The time is measured in seconds. The default is 60 seconds.

n Server keepalive interval: The interval at which Remote Manager sends a keep-alive

packet to the Hub if the Remote Manager connection is idle. The Hub expects to receive

either Remote Manager protocol messages or keep-alive packets at the specified

frequency. The time is measured in seconds. The default is 60 seconds.

n Maximum missed keepalives: The number of consecutive keep-alives can be missed

before the connection between Remote Manager and the Hub is considered lost and

subsequently closed by the Hub and Remote manager. The default is 3.

6. Click Apply to apply and save the change.

7. To ensure your connection to Remote Manager, see View Hub information in Remote Manager

for details about adding the Hub to Remote Manager.

Backup and restore settings

The backup and restore feature allows you to save any configuration changes you have made to a file, and then restore a configuration by applying the saved changes to any Hub.

n Backup: The back up file contains only the configuration changes you have made from the

default settings. The entire configuration of a Hub is not saved.

n Restore: When you restore a configuration, the changes saved to the backup file are applied

over any other existing changes on the Hub.

When configuration of a Hub is complete, it is recommended that you back up that configuration in case you need to revert to a desired configuration.

AnywhereUSB® Plus User Guide

Administrators: Configure the AnywhereUSB® Plus in the web user interface Update the firmware

You can also use the backup/restore feature as a convenience when configuring multiple Hubs. You can back up the first Hub's configuration settings, and then apply that back up file to other Hubs.

The format of the back up file is a list of CLI commands.

Back up a Hub's configuration

Only the changes made from the default configuration are saved to the back up file.

1. Open the web UI.

2. Click Backup/Restore from the Administration section. The Backup/Restore page appears.

3. Click Backup to back up the Hub's current configuration to a back up file.

4. A confirmation dialog appears. Save the change to continue.

Restore the configuration for a Hub

You can apply a previously saved backup file from a Hub to the same Hub or any other Hub.

Note The backed up changes are applied on top of the current settings for the Hub.

1. Open the web UI.

2. Click Backup/Restore from the Administration section. The Backup/Restore page appears.

3. Click Choose File to select a backup file that you previously saved.

4. Click Restore to apply the selected backup file to the Hub.

Update the firmware

You can update the firmware on a Hub from the Update Firmware page. Information about the current version of the firmware appears in the screen.

You must first get the current firmware file, and then you can upload it to the Hub.

Download the firmware to your computer

1. Go to www.digi.com/support.

2. Scroll down to the Support Downloads section.

3. Click Firmware Updates.

4. In the Filter the list box, enter AnywhereUSB Plus. As you type, matches display.

5. Click AnywhereUSBPlus.

6. From the list of options, select the option for your model: AnywhereUSB 2 Plus,

AnywhereUSB 8 Plus, or AnywhereUSB 24 Plus.

7. From the Firmware Updates section, select the version you want to download. The file is

downloaded to a folder on your computer. Make a note of the folder path and name.

AnywhereUSB® Plus User Guide

Administrators: Configure the AnywhereUSB® Plus in the web user interface View system logs

Update the firmware on the Hub

1. Open the web UI.

2. Click Firmware Update from the Administration section. The Update Firmware page appears.

3. Click Choose File and browse for the firmware file.

4. Click Update. The USB port 1 LED flashes while the firmware is being updated.

5. When the update is complete, a status message appears.

Note DO NOT close the browser until the update is complete and the status message appears.

6. The device automatically reboots. When the reboot is complete, all the LEDs light up.

View system logs

You can view information from the device log files in the System Message Log File Browser screen. The log files are mainly used for troubleshooting.

1. Open the web UI.

2. Click System Log in the Administration section. The System Message Log File Browser page

appears.

3. From the Select Log File list box, select the log file that you want to view. The eventlog.txt file

is selected by default.

4. Click Get File. The messages in the log file display in the Messages in Log File section.

5. The filters that relate to the log file option you selected appear in the Messages in Log File

section. All filters are selected by default. You can:

n Select and de-select individual filters.

n Click Clear All to de-select all of the filters.

n Click Mark All to select all of the filters.

As you select and de-select filters, the Message Filters for Displayed Log File section is

updated.

6. Click Refresh to update the messages that appear in the Message Filters for Displayed Log

File section.

7. Click Save All to save the messages in a .txt file. The file is downloaded so you can access the

file.

View system statistics

The System Statistics page displays statistical information for these connections: ethernet, IP, TCP, UDP, and ICMP. Remote Manager connection information is also displayed.

AnywhereUSB® Plus User Guide

Administrators: Configure the AnywhereUSB® Plus in the web user interface Configure the time on the Hub

1. Open the web UI.

2. Click System Statistics in the Administration section. The System Statistics page apears.

3. Click Refresh to update the information.

Configure the time on the Hub

By default, the time on the Hub is the last time stamp that was written to the Hub log file. To ensure that the time on the Hub is correct, you should configure the time in the Time Configuration page. You can choose to either manually set the time on the Hub to match the time on the server, or to configure time server synchronization.

n Configure time server synchronization: Synchronize the time on the Hub with the NTP

(Network Time Protocol) servers.

n Set the server time manually: Manually set the time for the Hub. This overrides the NTP time

synchronization.

Configure time server synchronization

You can use this method to synchronize the time on the Hub with the NTP (Network Time Protocol) servers. This method is the default, and the information for the NTP servers is configured by default.

Note Digi recommends using NTP.

1. Open the web UI.

2. Click Time in the Configuration section. The Time Configuration page appears.

3. Select Enable Time Server Synchronization. This option is selected by default.

4. From the Timezone drop-down, select the time zone the server is in.

5. Click Apply to apply and save the change.

Set the server time manually

You can use this method to manually set the time for the Hub. This overrides the NTP time synchronization. See Configure the time on the Hub.

If you use this method, and the Hub has lost power (both external and internal), or if you reboot the

Hub, the Set Time option is de-selected and the time reverts to the last time stamp that was written

to the Hub log file. If you want to more accurately set the time, you should either configure time

server synchronization or manually re-set the time using the process below.

Note Digi recommends using NTP. See Configure time server synchronization.

To manually set the time:

1. Open the web UI.

2. Click Time in the Configuration section. The Time Configuration page appears.

3. If the Enable Time Server Synchronization option is selected, de-select it.

4. Select Set Time in the Time Settings section. This enables you to manually set the time.

AnywhereUSB® Plus User Guide

Administrators: Configure the AnywhereUSB® Plus in the web user interface

5. Specify the current date and time for the server in the Month, Day, Year, Hour, Minute, and

Second fields.

6. From the Timezone drop-down, select the time zone the server is in.

7. Click Apply to apply and save the change.

Restore factory default settings from the

web UI

Restore factory default settings from the web UI

You can use the Factory Default Settings operation from the web UI to reset the configuration of a Hub to the factory default settings. The restore process clears all current settings (including all previously stored client IDs and certificates), deletes all Hub and AnywhereUSBManager keys, resets the password for the administrative user, and restores the settings to the factory defaults.

When restoring the Hub to the factory defaults from the web UI, you can choose to retain the stored IPconfiguration, which is configured on the Ethernet Network Configuration page.

Note You can also use the factory-default CLI command for all Hub models, and the Reset button on

the Hub to restore the factory default settings. Note that these methods do not allow you choose whether you want to retain the stored IP configuration.

1. Open the web UI.

2. Make a backup copy of the configuration using the Backup/Restore operation to save the

current configuration in case you want to restore it at a later time.

3. Click Factory Default Settings from the Administration section. The Factory Default Settings

page appears.

AnywhereUSB® Plus User Guide

Administrators: Configure the AnywhereUSB® Plus in the web user interface Reboot the Hub

4. Determine whether you want to retain the current DHCP and manual configuration settings. IP

configuration option: automatic (automatically obtain an IPaddress each time you power on

the Hub) or static (manually assign an IPaddress).

n Do not select the Keep Stored IPConfiguration option to remove the current IP

configuration option. In this situation, the DHCP (Auto IP) process is used. For more

information about DHCP and Auto IP, see Automatically obtain an IPaddress for the

Hub. This is the default.

n Select the Keep Stored IPConfiguration option to retain the current IPconfiguration

option. The IP, netmask, gateway, and DNS values will be used for the network

configuration. These manual values are kept in the configuration settings even if you

are currently using DHCP, so you can flip back and forth.

5. Click Restore. The Hub is rebooted.

6. You must re-deploy the Hub.

Reboot the Hub

You can reboot the Hub if needed. For example, changes to some Hub settings require saving the changes and rebooting the Hub for the changes to take effect on the Hub.

Note If the Set Time option is selected in the Time Configuration page, and the Hub is rebooted, the

Set Time option is de-selected and the time reverts to the last time stamp that was written to the

Hub log file. If you want to more accurately set the time, you should either configure time server

synchronization or manually re-set the time.

1. Open the web UI.

2. Select Reboot from the Administration section. The System Reboot Confirmation page

appears.

3. Click Reboot.

4. Wait approximately 15 seconds for the reboot to complete. When the reboot is complete, all

the LEDs turn on and then turn off, leaving the power LEDs on. For the AnywhereUSB 24 Plus

model, one or both of the power LEDs will be on.

Uninstall the AnywhereUSBManager

You can uninstall the AnywhereUSBManager if needed.

1. Locate the AnywhereUSBManager installer.

n If you saved the installer when you originally installed the AnywhereUSBManager,

navigate to that location on your computer.

AnywhereUSB® Plus User Guide

Administrators: Configure the AnywhereUSB® Plus in the web user interface Uninstall the AnywhereUSBManager

n If you did not, you can download the installer from the Support Tools website.

a. Navigate to https://www.digi.com/support#support-tools.

b. From the Support Downloads section, click Drivers.

c. Find and select AnywhereUSB Plus from the product list.

d. Select your AnywhereUSB Plus model.

e. Select and download the appropriate software for your operating system.

2. Click on the downloaded software to launch the AnywhereUSB Manager installation wizard.

The Welcome screen appears.

3. Click Next. The Program Maintenance screen appears.

4. Select Remove.

5. Click Next. The Remove the Program screen appears.

AnywhereUSB® Plus User Guide

Administrators: Configure the AnywhereUSB® Plus in the web user interface Uninstall the AnywhereUSBManager

6. Determine whether you want to remove the AnywhereUSB® Plus configuration settings that

you have selected.

n Do not select Remove User Configuration: The configuration settings you have made

are retained and re-applied the next time you install the AnywhereUSB Manger.

n Select Remove User Configuration: The configuration settings you have made are not

retained and removed with the program.

7. Click Remove. If the AnywhereUSBManager is open, the following dialog displays. Do not

change the default settings.

8. Click OK. A progress bar appears.

9. When the uninstall is complete, the InstallShield Wizard Completed screen appears.

AnywhereUSB® Plus User Guide

Administrators: Configure the AnywhereUSB® Plus in the web user interface Uninstall the AnywhereUSBManager

10. Click Finish to complete the uninstall and close the dialog.

AnywhereUSB® Plus User Guide

View Hub information in Remote Manager

By default, an AnywhereUSB® Plus Hub is configured to allow a connection between the Hub and Remote Manager.

n For information about enabling a Hub to connect to Remote Manager, see Allow the Hub to

connect to Remote Manager for more information.

n For information about accessing Remote Manager and adding a Hub to Remote Manager, see

Get started with Remote Manager.

For more information about Remote Manager in general, see the Digi Remote Manager User Guide.

Get started with Remote Manager

Before you can access an AnywhereUSB® Plus Hub in Remote Manager, you must be able to access your account in Remote Manager, and then add the Hub to the list of devices that are monitored by Remote Manager.

1. Log into your Remote Manager account. For information about creating a Remote Manager

account and logging in, see the Get Started section in the Digi Remote Manager User Guide.

2. Add the Hub to the list of devices monitored by Remote Manager.

For more detailed information about using Remote Manager, see the Digi Remote Manager User Guide.

Update the firmware on the Hub from Remote Manager

You can update the firmware on an AnywhereUSB® Plus Hub from Remote Manager. You must first get the current firmware file, and then you can upload it to the device.

1. Download the firmware to your computer.

2. Log into your Remote Manager account. For information about creating a Remote Manager

account and logging in, see the Get Started section in the Digi Remote Manager User Guide.

3. Click Device Management.

4. From the list of devices, click on the Hub for which you want to update the firmware.

5. In the toolbar, click More > Update Firmware. The Update Firmware dialog appears.

6. Click Browse to select the firmware file you just downloaded.

AnywhereUSB® Plus User Guide

View Hub information in Remote Manager View identifying information about the Hub on the Home page

7. Click Update Firmware to immediately update the firmware. The updated Hubs will

automatically reboot when the updates are complete.

Note By default, the firmware will update when you click the Update Firmware button. If you

want to schedule when you want the update to occur, click the gear icon to display the options. See Schedule an action in the Digi Remote Manager User Guide for detailed information about the schedule options.

View identifying information about the Hub on the Home page

You can display information about the Hub in the Home page, such as the IPaddress, global address, and the Hub device ID. From this page you can also view the Hub data stream and device file.

1. Log into your Remote Manager account. For information about creating a Remote Manager

account and logging in, see the Get Started section in the Digi Remote Manager User Guide.

2. Click Device Management.

3. From the list of devices, click on the AnywhereUSB® Plus Hub for which you want to view

identifying information.

4. Click Properties in the toolbar. The Home page for the Hub appears.

View Hub summary dashboard

Remote Manager tracks connection history between an AnywhereUSB® Plus Hub and Remote Manager. You can a graph of the connection information. See View Hub connection history for detailed information.

1. Log into your Remote Manager account. For information about creating a Remote Manager

account and logging in, see the Get Started section in the Digi Remote Manager User Guide.

2. Click Device Management.

3. From the list of devices, click on the AnywhereUSB® Plus Hub for which you want to view

connection history.

4. Click Properties in the toolbar. The Home page for the Hub appears.

5. Click Summary Dashboard in the left pane. The connection history graph for the Hub displays.

View Hub connection history

Remote Manager tracks and displays a detailed connection history between an AnywhereUSB® Plus Hub and Remote Manager. You can view connection and disconnection times, connection methods, and disconnect reasons. See View Hub summary dashboard for a graph of the connection history.

1. Log into your Remote Manager account. For information about creating a Remote Manager

account and logging in, see the Get Started section in the Digi Remote Manager User Guide.

2. Click Device Management.

3. From the list of devices, click on the AnywhereUSB® Plus Hub for which you want to view

connection history.

AnywhereUSB® Plus User Guide

View Hub information in Remote Manager View Hub connection history

4. Click Properties in the toolbar. The Home page for the Hub appears.

5. Click Connection History in the left pane. The connection history for the Hub displays.

AnywhereUSB® Plus User Guide

Configure the AnywhereUSB Manager from the command line

You can configure and control the AnywhereUSB Manager from the command line.

Prerequisites

n Service: If you run the AnywhereUSB Manager as a service, you need to be an Administrator.

n Stand-alone: If you run the AnywhereUSB Manager as a stand-alone, you need to be the same

user that was logged in during the installation process or an Administrator. If you are not an

Administrator, and you try to configure the AnywhereUSB Manager from a command line with

the "Run as Administrator" option selected, the commands will fail.

AnywhereUSB® Plus User Guide

Configure the AnywhereUSB Manager from the command line autoconnect clear all

autoconnect clear all

Purpose

Disables the auto connect feature for all Hubs, groups, and devices. When complete no asterisks or plus signs display next to Hub, group, or device names.

Syntax

>awusbmanager autoconnect clear all

Examples

Run the list command to verify the current state of the auto-connect feature for the Hubs, groups, and devices. In this example, Group 1 has auto connect enabled, and the device in Group 1 has inherited the auto connect feature.

AnywhereUSB Manager, below are the available devices:

AW02-000001 (AW02-000001.local.:18574)

Group 2 (AW02-000001.2) * Group 1 (AW02-000001.1) (In-use by you) + U3 Cruzer Micro (AW02-000001.1101)

* means Autoconnect enabled, + means Autoconnect inherited Auto-Find: enabled Autoconnect All: disabled AnywhereUSB Manager not running as a service

Run the autoconnect clear all command.

>awusbmanager autoconnect clear all

Run the list command again to verify that the auto connect feature has been disabled. No asterisks or plus signs should display.

AnywhereUSB Manager, below are the available devices:

AW02-000001 (AW02-000001.local.:18574)

Group 2 (AW02-000001.2)

Group 1 (AW02-000001.1) (In-use by you)

U3 Cruzer Micro (AW02-000001.1101)

* means Autoconnect enabled, + means Autoconnect inherited Auto-Find: enabled Autoconnect All: disabled AnywhereUSB Manager not running as a service

AnywhereUSB® Plus User Guide

Configure the AnywhereUSB Manager from the command line autoconnect clear group

autoconnect clear group

Purpose

Disable the auto connect feature for a specified group.

When you disable auto connect for a group, an asterisk no longer displays next to the group name. In addition, any devices in the group no longer inherit the auto connect feature, and the plus sign no longer displays next to the device names.

Note For more information about auto connect, see Configure auto connect.

Syntax

>awusbmanager autoconnect clear group,<

The [address] is the address of the group for which you want to disable the auto connect feature.

Examples

Run the list command to verify the current state of the auto-connect feature for a group and to determine the address for a group. In this example, Group 1 has the auto connect feature enabled, so an asterisk displays next to the group name.

The [address] for a group is the name of the Hub appended by the number of the group. In this example, the auto connect feature will be disabled for Group 1, so the group name is highlighted below.

AnywhereUSB Manager, below are the available devices:

AW02-000001 (AW02-000001.local.:18574)

Group 2 (AW02-000001.2) * Group 1 (AW02-000001.1) (In-use by you) + U3 Cruzer Micro (AW02-000001.1101) (In-use by you)

* means Autoconnect enabled, + means Autoconnect inherited Auto-Find: enabled Autoconnect All: disabled AnywhereUSB Manager not running as a service

Run the autoconnect clear group command.

address

>awusbmanager autoconnect clear group,AW02-000001.1

Run the list command again to verify that the auto connect feature has been disabled. In this example, the auto connect feature has been disabled for Group 1, so an asterisk no longer displays next to the group name. In addition, the plus sign no longer displays next to the devices in Group 1.

Note If you were connected to the group and the devices in the group, you will still be connected. If

you want do disconnect from them, you can use the disconnect group command.

AnywhereUSB Manager, below are the available devices:

AnywhereUSB® Plus User Guide

Configure the AnywhereUSB Manager from the command line autoconnect clear group

AW02-000001 (AW02-000001.local.:18574)

Group 2 (AW02-000001.2)

Group 1 (AW02-000001.1) (In-use by you)

U3 Cruzer Micro (AW02-000001.1101) (In-use by you)

* means Autoconnect enabled, + means Autoconnect inherited Auto-Find: enabled Autoconnect All: disabled AnywhereUSB Manager not running as a service

AnywhereUSB® Plus User Guide

Configure the AnywhereUSB Manager from the command line autoconnect group

autoconnect group

Purpose

Enable the auto connect feature for a specified group. This feature ensures that when you start the AnywhereUSB Manager as a stand-alone or when it starts at Windows startup if installed as a service, you are automatically connected to all of the groups to which you are allowed access that have auto connect enabled.

When you enable auto connect for a group, an asterisk displays next to the group name. In addition, any devices in the group inherit the auto connect feature, and will also be automatically connected. A plus sign displays next to the devices when the auto connect feature is inherited.

You can disable the auto connect feature for the group if needed.

Note For more information about auto connect, see Configure auto connect.

Syntax

>awusbmanager autoconnect group,<

The [address] is the address of the group for which you want to enable the auto connect feature.

Examples

Run the list command to verify the current state of the auto-connect feature for a group and to determine the address for a group. In this example, Group 2 has the auto connect feature enabled, so an asterisk displays next to the group name. The auto connect feature is not enabled for Group 1, so an asterisk does not display.

The [address] for a group is the name of the Hub appended by the number of the group. In this example, the auto connect feature will be enabled for Group 1, so the group name is highlighted below.

AnywhereUSB Manager, below are the available devices:

AW02-000001 (AW02-000001.local.:18574) * Group 2 (AW02-000001.2) (In-use by you)

Group 1 (AW02-000001.1) (In-use by you)

* means Autoconnect enabled, + means Autoconnect inherited Auto-Find: enabled Autoconnect All: disabled AnywhereUSB Manager not running as a service

address

U3 Cruzer Micro (AW02-000001.1101)

Run the the autoconnect group command.

>awusbmanager autoconnect group,AW02-000001.1

Run the list command again to verify that the auto connect feature has been enabled. An asterisk displays next to the group name. A plus sign displays next to the names of the devices in the group to show that the auto connect feature is inherited from the group.

AnywhereUSB® Plus User Guide

Configure the AnywhereUSB Manager from the command line autoconnect group

AnywhereUSB Manager, below are the available devices:

AW02-000001 (AW02-000001.local.:18574) * Group 2 (AW02-000001.2) (In-use by you) * Group 1 (AW02-000001.1) (In-use by you) + U3 Cruzer Micro (AW02-000001.1101( (In-use by you)

* means Autoconnect enabled, + means Autoconnect inherited Auto-Find: enabled Autoconnect All: disabled AnywhereUSB Manager not running as a service

AnywhereUSB® Plus User Guide

Configure the AnywhereUSB Manager from the command line autofind

autofind

Purpose

Enables and disables the autofind feature. When enabled, all Hubs connected to the network when AnywhereUSBManager launches are automatically found. This command works as a toggle, or you can can specify "on" or "off." Before you used the command, you should verify the status of the autofind feature.

The status of the autofind feature is displayed when you run the list command.

Note For information about this feature in the AnywhereUSBManager, see Autofind Hubs when the

AnywhereUSBManager launches.

Syntax

>awusbmanager autofind[,on|,off]

n on: Enables the autofind feature. When enabled, all Hubs connected to the network when

AnywhereUSBManager launches are automatically found. This option is not required.

n off: Disables the autofind feature. When disabled, Hubs are not automatically found when

Examples

Run the list command to verify the status of the autofind feature. In this example, the autofind feature is enabled.

AnywhereUSB Manager, below are the available devices:

AW02-000001 (AW02-000001.local.:18574)

Group 2 (AW02-000001.2) (In-use by you)

Group 1 (AW02-000001.1) (In-use by you)

* means Autoconnect enabled, + means Autoconnect inherited Auto-Find: enabled Autoconnect All: disabled AnywhereUSB Manager not running as a service

Run the autofind command to disable the feature. You can specify the "off" option, but it is not required.

>awusbmanager autofind,off

AnywhereUSBManager launches. In this case, you must manually add the Hubs to which you

want to connect to the known Hubs list. This option is not required.

U3 Cruzer Micro (AW02-000001.1101)

Run the list command again.

AnywhereUSB Manager, below are the available devices:

AW02-000001 (AW02-000001.local.:18574)

AnywhereUSB® Plus User Guide

Configure the AnywhereUSB Manager from the command line autofind

Group 2 (AW02-000001.2) (In-use by you)

Group 1 (AW02-000001.1) (In-use by you)

U3 Cruzer Micro (AW02-000001.1101)

* means Autoconnect enabled, + means Autoconnect inherited Auto-Find: disabled Autoconnect All: disabled AnywhereUSB Manager not running as a service

You can run the autofind command again to enable the feature. You can specify the "on" option, but it is not required.

>awusbmanager autofind

Run the list command again to verify.

AnywhereUSB Manager, below are the available devices:

AW02-000001 (AW02-000001.local.:18574)

Group 2 (AW02-000001.2) (In-use by you)

Group 1 (AW02-000001.1) (In-use by you)

U3 Cruzer Micro (AW02-000001.1101)

* means Autoconnect enabled, + means Autoconnect inherited Auto-Find: enabled Autoconnect All: disabled AnywhereUSB Manager not running as a service

AnywhereUSB® Plus User Guide

Configure the AnywhereUSB Manager from the command line connect device

connect device

Purpose

Connect to a USB device in a group to which you have access. You cannot connect to a device in a group that is already in use.

You must be connected to the group before you can connect to a device in that group. If the device requires a password, you must enter the password when using the connect device command.

Syntax

>awusbmanager connect device,<

The <address> is the address of the device to which you want to connect.

The <password> is the password for the device. The password is optional.

Examples

If you have connected to a group, and then disconnect from a device in that group, you no longer have access to the device. You can reconnect to that device.

Run the list command to make sure you are connected to the group that the device you want to connect to is in. In this example, the device is in Group 1, so you should be connected to Group 1.

You will need the address for device to which you want to connect.

AnywhereUSB Manager, below are the available devices:

AW02-000001 (AW02-000001.local.:18574)

Group 2 (AW02-000001.2) (In-use by you)

Group 1 (AW02-000001.1) (In-use by you)

* means Autoconnect enabled, + means Autoconnect inherited Auto-Find: enabled Autoconnect All: disabled AnywhereUSB Manager not running as a service

Run the connect device command. If required to access the device, include the device password.

address

U3 Cruzer Micro (AW02-000001.1101)

>[,password]

>awusbmanager connect device,AW02-000001.1101

Run the list command again to verify that the device is connected.

AnywhereUSB Manager, below are the available devices:

AW02-000001 (AW02-000001.local.:18574)

Group 2 (AW02-000001.2) (In-use by you)

Group 1 (AW02-000001.1) (In-use by you)

U3 Cruzer Micro (AW02-000001.1101) (In-use by you)

* means Autoconnect enabled, + means Autoconnect inherited Auto-Find: enabled

AnywhereUSB® Plus User Guide

Configure the AnywhereUSB Manager from the command line connect device

Autoconnect All: disabled AnywhereUSB Manager not running as a service

AnywhereUSB® Plus User Guide

Configure the AnywhereUSB Manager from the command line connect group

connect group

Purpose

When you connect to a group, you are automatically connected to all of the ports in the group to which you are allowed access.

Syntax

>awusbmanager connect group,<

The [address] is the address of the group to which you want to connect.

Examples

Run the list command to determine the address for the group to which you want to connect. In this example, you will connect to Group 1.

AnywhereUSB Manager, below are the available devices:

AW02-000001 (AW02-000001.local.:18574)

Group 2 (AW02-000001.2) (In-use by you)

Group 1 (AW02-000001.1)

* means Autoconnect enabled, + means Autoconnect inherited Auto-Find: enabled Autoconnect All: disabled AnywhereUSB Manager not running as a service

Run the connect group command.

>awusbmanager connect group,AW02-000001.1

Run the list command again to verify that you are connected to the group and to all of the ports in the group to which you are allowed access.

address

U3 Cruzer Micro (AW02-000001.1101)

AnywhereUSB Manager, below are the available devices:

AW02-000001 (AW02-000001.local.:18574)

Group 2 (AW02-000001.2) (In-use by you)

Group 1 (AW02-000001.1) (In-use by you)

U3 Cruzer Micro (AW02-000001.1101) (In-use by you)

* means Autoconnect enabled, + means Autoconnect inherited Auto-Find: enabled Autoconnect All: disabled AnywhereUSB Manager not running as a service

AnywhereUSB® Plus User Guide

Configure the AnywhereUSB Manager from the command line device info

device info

Purpose

Displays information about a device. For more information, see AnywhereUSBManager Device Status

pane.

Syntax

>awusbmanager device info,<

The [address] is the address of the device for which you want to display information. The address is required.

Examples

Run the list command to determine the device's address.

AnywhereUSB Manager, below are the available devices:

AW02-000001 (AW02-000001.local.:18574) * Group 2 (AW02-000001.2) (In-use by you) * Group 1 (AW02-000001.1) (In-use by you) + U3 Cruzer Micro "USB stick 1" (AW02-000001.1101) (In-use by you)

* means Autoconnect enabled, + means Autoconnect inherited Auto-Find: enabled Autoconnect All: disabled AnywhereUSB Manager not running as a service

Run the device info command.

>awusbmanager device info,AW02-000001.1101

Information about the device displays.

address

ADDRESS: AW02-000001.1101 LOCALNAME: USBstick 1 VENDOR: SanDisk VENDOR ID: 0x0781 PRODUCT: U3 Cruzer Micro PRODUCT ID: 0x5406 SERIAL: 0770000F0000000C AUTOCONNECT: inherited IN USE BY: YOU

AnywhereUSB® Plus User Guide

Configure the AnywhereUSB Manager from the command line device name

device name

Purpose

Change or assign the local name of a device.

Syntax

>awusbmanager device name,<

The <device name> is the device's address.

The <new name> is the new local name for the device.

Examples

Run the list command to determine the device's address.

AnywhereUSB Manager, below are the available devices:

AW02-000001 "Hub 1" (AW02-000001.local.:18574)

Group 2 (AW02-000001.2) (In-use by you)

Group 1 (AW02-000001.1) (In-use by you)

* means Autoconnect enabled, + means Autoconnect inherited Auto-Find: enabled Autoconnect All: disabled AnywhereUSB Manager not running as a service

Run the device name command.

>awusbmanager device name,AW02-000001.1101,USBStick

Run the list command again to verify the name change.

address

U3 Cruzer Micro (AW02-000001.1101)

>,<

new name

AnywhereUSB Manager, below are the available devices:

AW02-000001 "Hub 1" (AW02-000001.local.:18574)

Group 2 (AW02-000001.2) (In-use by you)

Group 1 (AW02-000001.1) (In-use by you)

U3 Cruzer Micro "USBStick" (AW02-000001.1101)

* means Autoconnect enabled, + means Autoconnect inherited Auto-Find: enabled Autoconnect All: disabled AnywhereUSB Manager not running as a service

AnywhereUSB® Plus User Guide

Configure the AnywhereUSB Manager from the command line disconnect device

disconnect device

Purpose

Disconnect from a USB device to which you no longer need access. You will remain connected to the group that the device is in. Other users cannot connect the USBdevice, since you still own the group that the USBdevice is in.

Note If you have auto connect enabled for the group, you can disconnect from a USB device in the

group, but note that for a stand-alone, the device will be reconnected the next time you stop and then start the AnywhereUSB Manager. If you are running the AnywhereUSB Manager as a service, the device remains disconnected until you reboot the PC or restart the service.

Syntax

>awusbmanager disconnect device,<

The <address> is the address of the device from which you want to disconnect.

Examples

Run the list command to view the address for device from which you want to disconnect.

AnywhereUSB Manager, below are the available devices:

AW02-000001 (AW02-000001.local.:18574)

Group 2 (AW02-000001.2) (In-use by you)

Group 1 (AW02-000001.1) (In-use by you)

* means Autoconnect enabled, + means Autoconnect inherited Auto-Find: enabled Autoconnect All: disabled AnywhereUSB Manager not running as a service

Run the disconnect device command.

>awusbmanager disconnect device,AW02-000001.1101

Run the list command again to verify that the device is disconnected.

AnywhereUSB Manager, below are the available devices:

address

U3 Cruzer Micro (AW02-000001.1101) (In-use by you)

AW02-000001 (AW02-000001.local.:18574)

Group 2 (AW02-000001.2) (In-use by you)

Group 1 (AW02-000001.1) (In-use by you)

U3 Cruzer Micro (AW02-000001.1101)

* means Autoconnect enabled, + means Autoconnect inherited Auto-Find: enabled Autoconnect All: disabled AnywhereUSB Manager not running as a service

AnywhereUSB® Plus User Guide

Configure the AnywhereUSB Manager from the command line disconnect group

disconnect group

Purpose

You can disconnect from a group that has ports you no longer need access to. You are disconnected from all USB devices and ports in that group. Any other user can then connect to that group.

Note If the group has auto connect enabled, and you want to disconnect from the group, note that

when you disconnect from the group you will be automatically reconnected. Before you disconnect, make sure that auto connect is disabled for the group.

Syntax

>awusbmanager disconnect group, [

The [address] is the address of the group from which you want to disconnect.

Examples

Run the list command to determine the address for the group to which you want to connect.

Make sure that auto connect is disabled for the group. When it is disabled, an asterisk does not display next to the group name. If you need to disable auto connect for the group, see autoconnect clear

group.

AnywhereUSB Manager, below are the available devices:

AW02-000001 (AW02-000001.local.:18574)

Group 2 (AW02-000001.2) (In-use by you)

Group 1 (AW02-000001.1) (In-use by you)

* means Autoconnect enabled, + means Autoconnect inherited Auto-Find: enabled Autoconnect All: disabled AnywhereUSB Manager not running as a service

Run the disconnect group command.

>awusbmanager disconnect group,AW02-000001.1

address

U3 Cruzer Micro (AW02-000001.1101) (In-use by you)

]

Run the list command again to verify that the group is disconnected.

AnywhereUSB Manager, below are the available devices:

AW02-000001 (AW02-000001.local.:18574)

Group 2 (AW02-000001.2) (In-use by you)

Group 1 (AW02-000001.1)

U3 Cruzer Micro (AW02-000001.1101)

* means Autoconnect enabled, + means Autoconnect inherited Auto-Find: enabled

AnywhereUSB® Plus User Guide

Configure the AnywhereUSB Manager from the command line disconnect group

Autoconnect All: disabled AnywhereUSB Manager not running as a service

AnywhereUSB® Plus User Guide

Configure the AnywhereUSB Manager from the command line exit

exit

Purpose

Shuts down the service. If the AnywhereUSManager is open, it is shut down as well.

Syntax

>awusbmanager exit

AnywhereUSB® Plus User Guide

Configure the AnywhereUSB Manager from the command line group info

group info

Purpose

Displays information about a group. For more information, see AnywhereUSBManager Group Status

pane.

Syntax

>awusbmanager group info,[

The [address] is the address of the group for which you want to display information. The address is required.

Examples

Run the list command to determine the group's address.

AnywhereUSB Manager, below are the available devices:

AW02-000001 "HUB-000001" (AW02-000001.local.:18574) * Group 2 "Admin group" (AW02-000001.2) (In-use by you)

Group 1 (AW02-000001.1) (In-use by you)

* means Autoconnect enabled, + means Autoconnect inherited Auto-Find: enabled Autoconnect All: disabled AnywhereUSB Manager not running as a service

Run the group info command.

>awusbmanager group info,AW02-000001.2

Information about the group displays.

address

U3 Cruzer Micro (AW02-000001.1101)

]

ADDRESS: AW02-000001.2 LOCALNAME: Admin group GROUP: 2 NAME: Group 2 PORTS: 2 AUTOCONNECT: enabled IN USE BY: YOU

AnywhereUSB® Plus User Guide

Configure the AnywhereUSB Manager from the command line group name

group name

Purpose

Change or assign the local name of the group.

Syntax

>awusbmanager group name,<

The <group name> is the group's address.

The <new name> is the new local name for the group.

Examples

Run the list command to determine the group's address.

AnywhereUSB Manager, below are the available devices:

AW02-000001 "Hub 1" (AW02-000001.local.:18574)

Group 2 (AW02-000001.2) (In-use by you)

Group 1 (AW02-000001.1) (In-use by you)

* means Autoconnect enabled, + means Autoconnect inherited Auto-Find: enabled Autoconnect All: disabled AnywhereUSB Manager not running as a service

Run the group name command.

>awusbmanager group name,AW02-000001.2,New Group

Run the list command again to verify the name change.

address,<new name

U3 Cruzer Micro (AW02-000001.1101)

AnywhereUSB Manager, below are the available devices:

AW02-000001 "Hub 1" (AW02-000001.local.:18574)

Group 2 "New Group" (AW02-000001.2) (In-use by you)

Group 1 (AW02-000001.1) (In-use by you)

U3 Cruzer Micro (AW02-000001.1101)

* means Autoconnect enabled, + means Autoconnect inherited Auto-Find: enabled Autoconnect All: disabled AnywhereUSB Manager not running as a service

AnywhereUSB® Plus User Guide

Configure the AnywhereUSB Manager from the command line hidden hub add

hidden hub add

Purpose

Hide a Hub by adding it to the hidden Hubs list.

Note For information on hiding Hubs in the AnywhereUSBManager, see Hide an individual Hub and

Hide all unauthorized Hubs.

Syntax

>awusbmanager hidden hub add,<

The [address] is the address of the Hub that you want to hide

The <port> is the TCPport number for the Hub you want to hide. This is required if the TCP port number is not the default (18574).

Examples

Run the hidden hub add command to add a Hub to the hidden Hub list.

n Use the default port of 18574:

>awusbmanager hidden hub add,10.10.10.34

n Change the TCPport number:

>awusbmanager hidden hub add,10.10.10.56:5600

You can then run the hidden hub list command to verify that the Hubs were added to the list of hidden Hubs.

10.10.10.34:18574

10.10.10.56:5600

address>[:port

]

AnywhereUSB® Plus User Guide

Configure the AnywhereUSB Manager from the command line hidden hub list

hidden hub list

Purpose

Displays a list of Hubs that have been added to the hidden Hubs list.

n You can choose to hide Hubs that currently display in the AnywhereUSBManager, such as an

unauthorized Hub (which displays with a red X next to the Hub name), or a Hub which users

shouldn't access.

n You can also choose to hide Hubs that don't currently display in the AnywhereUSBManager,

but the client ID may have access in the future, such as a Hub on another network.

Note For information on hiding Hubs in the AnywhereUSBManager, see Hide an individual Hub and

Hide all unauthorized Hubs.

Syntax

>awusbmanager hidden hub list

Examples

Run the hidden hub list command.

>awusbmanager hidden hub list

Alist of hidden Hubs is returned.

10.10.10.50:18574

10.10.10.21:18574

AnywhereUSB® Plus User Guide

100

Digi AnywhereUSB Plus User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

AnywhereUSB® Plus User Guide

User roles

Terminology

Supported OS

Get started

Verify product components

AnywhereUSB 2 Plus components

AnywhereUSB 8 Plus components

AnywhereUSB 24 Plus components

Install the AnywhereUSB Manager

Connect the hardware

Verify initial connection

Create groups and assign to client IDs

Create groups and assign ports to the group

Assign a group to a client ID

Connect to a group or a USB device in the AnywhereUSB Manager

Connect to a group

Connect to a USB device

Manage the Hubs using the AnywhereUSB Manager

Start the AnywhereUSB Manager

Assign a local name to a Hub

Assign a local name to a group

Disconnect from a group or USB device

Disconnect from a group

Disconnect from a USB device

Configure auto connect

Enable auto connect for a group

Disable auto connect for a group

Manage the list of known Hubs

Add a Hub to the known Hub list

Remove a Hub from the known Hub list

Working with the known Hubs list and the Autofind Hubs option

Hide an individual Hub

Hide a Hub that does not currently display in the AnywhereUSB Manager

Display a hidden Hub

Hide all unauthorized Hubs

Automatically hide unauthorized Hubs

Display unauthorized Hubs

Minimize the AnywhereUSB Manager when launched

Specify search, response, and keepalive intervals for a Hub

Manage Hub credentials

Enable and disable the auto-register Hub certificate

Update a Hub certificate

Remove a Hub certificate

Add a Hub certificate

View latency graph

View the AnywhereUSB Manager system messages

View AnywhereUSB® Plus license information

Keep the current client ID

Change the client ID

AnywhereUSB Manager window

AnywhereUSB Manager icons and toolbar

AnywhereUSB Manager Hub menu options

Set Hub preferences

Exit the AnywhereUSB Manager

Administrators: Configure the AnywhereUSB® Plus in the web user interface

Open the Configuration and Management web user interface

Access the online help from the web UI

Apply and save changes

Configuration and Management web user interface

Configure and manage client IDs

Configure a client ID

Manually add a client ID

Remove a client ID

Automatically register or reject unknown clients

Automatically reject unknown clients

Automatically register unknown clients

Rename a Hub and the groups in a Hub

Rename the Hub

Rename a group

View Hub system information

Configure the IP address on the Hub

Ethernet network bonding

Change the Hub password

View current connections to the Hub

Configure network services