Diva ISDN USB / Diva ISDN PCI
Diva Pro PCI / Diva Pro PC Card
Quickstart • Kurzübersicht • Démarrage rapide
Instalación rápida • Guida di riferimento rapido
www.dialogic.com
Third Edition (January 2007) 227-274-03
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Copyright © 2006-2007 Dialogic Corporation. All Rights Reserved. You may not reproduce
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All contents of this document are subject to change without notice and do not represent a
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Please be aware that in the United States, the use of the Dialogic® Diva® digital
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This Agreement has been drafted in English at the express wish of the parties.
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Dialogic Corporation End User Warranty Statement
Unless your rights have been modified through the direct agreement between
Dialogic Corporation ("DIALOGIC") and DIALOGIC's direct customer through
whom you purchased your DIALOGIC Product your warranty rights are set out in
full as follows:
Warranty for Software Products: The only warranty DIALOGIC makes is that the
medium on which the program is recorded will be replaced without charge if
DIALOGIC, acting reasonably, determines that it was defective in materials or
workmanship and if returned to your authorized DIALOGIC supplier with a copy
of your receipt within ninety (90) days from the date you received it. DIALOGIC
offers no warranty for the installation of the program even if it has provided
assistance to you in making such installation. This Limited Warranty is void if
failure of the program has resulted from accident, misuse, abuse, or
misapplication. DIALOGIC'S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY
SHALL BE, AT DIALOGIC'S OPTION, EITHER (A) RETURN OF THE PRICE PAID OR
(B) REPAIR OR REPLACEMENT OF THE PROGRAM THAT DOES NOT MEET THIS
WARRANTY. ANY REPLACEMENT PROGRAM WILL BE WARRANTED FOR THE
REMAINDER OF THE ORIGINAL WARRANTY PERIOD.
Warranty for Hardware Products: DIALOGIC warrants that its hardware products
will be free from defects in material and workmanship. The warranty will be for
five years from the date of original purchase from your supplier, except as relates
to ADSL or Shiva products where the warranty will be for one year from the date
of original purchase from your supplier. This warranty is void if the defect has
resulted from accident, misuse, abuse or misapplication. To obtain warranty
service for any hardware product which becomes defective during the warranty
period you must return the defective product within thirty (30) days after
discovery of the defect, freight-prepaid and insured, to the authorized DIALOGIC
supplier from which you purchased the DIALOGIC product. You must include
product identification information, including model number and serial number (if
applicable) with a detailed description of the problem you are experiencing. You
must also include proof of the date of original purchase as evidence that the
product is within the applicable warranty period. Any product found to be
defective by DIALOGIC will be repaired or replaced at DIALOGIC's option.
No Other Warranties: DIALOGIC DISCLAIMS ALL OTHER WARRANTIES, EITHER
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY
WARRANTY AGAINST LATENT DEFECTS, WITH RESPECT TO ANY DIALOGIC
PRODUCT.
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LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION,
DAMAGES FOR LOSS OF PROFITS, INTERRUPTION OF ACTIVITIES, LOSS OF
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TO THE FAULT OR NEGLIGENCE OF DIALOGIC OR THOSE FOR WHICH IT IS
RESPONSIBLE AT LAW, EVEN IF DIALOGIC HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. (NOTE: SOME JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN DAMAGES
AND ACCORDINGLY THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.)
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Contents
English
Contents of your package......................................................9
Install your Diva Client adapter ............................................ 12
Connect your ISDN line....................................................... 14
Install Your Diva Client for Windows Software ........................15
Test the hardware and ISDN connection ................................ 17
Deutsch
Lieferumfang Ihrer Diva Client Karte..................................... 19
Installation Ihrer Diva Client Karte........................................ 22
Anschließen der ISDN-Leitung.............................................. 24
Installation der Diva Client for Windows Software ...................25
Testen der Hardware und der ISDN-Verbindungen .................. 27
Français
La boîte doit contenir les éléments suivants ........................... 29
Installez la carte Diva Client ................................................ 32
Connectez votre ligne RNIS ................................................. 34
Installez le logiciel Diva Client for Windows............................ 35
Testez le matériel et la connexion RNIS................................. 37
Español
El paquete de su adaptador Diva Client ................................. 39
Instalación de su adaptador Diva Client................................. 42
Conexión de la línea RDSI ................................................... 44
Instalación del software Diva Client for Windows .................... 45
Prueba del hardware y de la conexión RDSI ........................... 48
Datos sobre la homologación ............................................... 48
www.dialogic.com
Italiano
Contenuto della confezione ..................................................49
Installazione dell’adattatore Diva Client .................................52
Collegamento della linea ISDN .............................................54
Installazione del software Diva Client for Windows ..................55
Verifica dell’hardware e della connessione ISDN......................58
Appendix......................................................................... 59
www.dialogic.com
Dialogic Diva Client Quickstart Guide
Dialogic Diva Client Quickstart Guide
This Dialogic® Diva® Client Quickstart Guide provides instructions on how to
physically install a
• Dialogic Diva ISDN PCI,
• Dialogic Diva Pro PCI,
• Dialogic Diva Pro PC Card,
• Dialogic Diva ISDN USB
and how to install the software Diva Client for Windows
For instructions on how to configure your adapter after you installed it, refer
to the Dialogic Diva Client for Windows Guide on the Dialogic Diva Client
Software Suite CD-ROM under ‘Documentation’.
®
.
Contents of your package
The content of your package depends on the Diva Client adapter you
purchased.
• For Diva ISDN PCI and Diva Pro PCI see below.
• For Diva Pro PC Card see page 10.
• For Diva ISDN USB see page 11.
ENGLISH
Diva ISDN PCI and Diva Pro PCI package
Your package should contain the following items:
Diva ISDN PCI or
Diva Pro PCI
Insert the adapter
into an available PCI
slot in your
computer.
ISDN cable Diva Client Software
Use the cable to
connect the adapter
to the ISDN wall
jack.
Suite CD-ROM
Use this CD to install
the software and to
view the
documentation.
page 9
Contents of your package
ENGLISH
Diva Pro PC Card package
Your package should contain the following items:
Diva Pro PC Card ISDN dongle
Use the ISDN dongle to connect
your Diva Pro PC Card to the ISDN
ISDN cable Diva Client Software Suite
Use the cable to connect the
adapter to the ISDN wall jack.
Use this CD to install the software
and to view the documentation.
line.
CD-ROM
Note: The Diva Pro 3.0 PC Card does not need a dongle to be connected to
the ISDN line.
page 10
Dialogic Diva Client Quickstart Guide
Diva ISDN USB package
Your package should contain the following items:
Diva ISDN USB adapter USB cable
Use the USB cable to connect your
Diva ISDN USB to the computer.
ENGLISH
ISDN cable Diva Client Software Suite
Use the cable to connect the
adapter to the ISDN wall jack.
CD-ROM
Use this CD to install the software
and to view the documentation.
page 11
Install your Diva Client adapter
ENGLISH
Install your Diva Client adapter
Identify Diva ISDN USB’s main components
Before you install the Diva ISDN USB take a few minutes to identify its main
components.
Two LEDs, one for
each B-channel
that display the
status of the ISDN
The installation depends on the Diva Client adapter you purchased:
• For Diva ISDN PCI and Diva Pro PCI see below.
• For Diva Pro PC Card see page 13.
• For Diva ISDN USB see page 14.
connection.
ISDN
interface
One LED that
displays the
status of Diva
ISDN USB’s
connection to
your computer.
USB
interface
stand
Insert your Diva ISDN PCI or Diva Pro PCI
Warning: For your safety, install the Diva Client adapter in your
computer before you connect your ISDN line.
1. Turn off the power to your PC and all peripheral devices.
2. Drain static electricity from your body by touching the computer’s metal
chassis (the unpainted metal at the back of your PC).
3. Remove the power cord from your PC.
4. Remove the cover of your PC as described in your PC’s manual.
5. In your PC, locate an available PCI slot. If your PC has both PCI and ISA
slots, the PCI slots are shorter, as shown on the next page.
6. If there is a metal plate at the end of the slot, remove it and keep the
screw.
page 12
Dialogic Diva Client Quickstart Guide
7. Firmly insert the adapter into the selected slot as shown below.
Warning: To avoid damaging your PC or the adapter, insert the
adapter only into a PCI slot.
Diva PCI adapter
PCI Slot
8. Fasten the adapter with the screw to ensure that the adapter is secured
to the PC’s chassis.
9. Replace the cover of your PC as described in your PC’s manual.
10. Plug in your PC.
Screw
Install your Diva Pro PC Card
Warning: For your safety, install the Diva Pro PC Card in your
notebook before you connect your ISDN line.
1. Close all applications on your notebook. You can leave your notebook
switched on.
2. If you install another version than the Diva Pro 3.0, plug the ISDN dongle
into Diva Pro PC Card’s ISDN socket.
3. Insert the card into your notebook’s PC Card slot (type II or type III),
with the ‘Diva PC Card’ label facing upwards. An arrow on the label
indicates which end should be inserted.
ENGLISH
page 13
Connect your ISDN line
ENGLISH
Install your Diva ISDN USB
For your safety, install the Diva ISDN USB before you connect your
ISDN line.
You can install your Diva ISDN USB on a desktop or notebook computer. Keep
your computer switched on during the installation.
USB interace
USB ports
3.
1
USB
2
2.
1.
USB cable
1. Take the USB cable that came with your Diva ISDN USB. You can identify
it by the USB symbol on its plug.
2. Plug one end of the USB cable into the USB interface of the Diva ISDN
USB adapter.
3. Plug the other end of the USB cable into any available USB port on your
computer.
Connect your ISDN line
In Europe and most countries outside of North America and Japan, connect
your Diva Client adapter directly to your ISDN line using the cable that came
with your adapter.
To connect your adapter do the following:
1. Take the ISDN cable that came with the Diva Client adapter.
2. Plug one end into the adapter.
3. Plug the other end into the ISDN wall jack.
page 14
Dialogic Diva Client Quickstart Guide
Install Your Diva Client for Windows Software
To be able to use all features of Diva Client for Windows, you must install the
Diva Client for Windows software on your computer. The software installation
procedure is the same for all Diva Client adapters.
Note: You must be logged on with administrator rights.
Install the Microsoft Windows 2000/XP/Server 2003/Vista
ISDN drivers
After you have installed your Diva Client adapter and connected your ISDN
line, turn on your computer. Windows detects the new hardware.
The procedure depends on the dialog box that appears on your screen, either
case 1 or case 2.
Note: The screens for Windows XP, Windows Server 2003 and Windows Vista
may differ slightly from the ones shown below.
Case 1
1. If Windows 2000/XP/Server 2003/Vista cannot install its own drivers for
your adapter, the ‘Found New Hardware Wizard’ appears. Click ‘Next’.
2. In the ‘Install Hardware Device Drivers’ box, click ‘Search for a suitable
driver for my device (recommended)’ and click ‘Next’.
ENGLISH
page 15
Install Your Diva Client for Windows Software
ENGLISH
3. In the ‘Locate Driver Files’ box, select ‘Specify a location’.
Insert the Diva Client Suite CD-ROM into your computer’s CD-ROM drive,
and click ‘Next’.
4. When prompted, enter the following location: D:\WIN_2K\INSTALL
(where D: is your CD-ROM drive letter), and click ‘Next’.
5. Follow the instructions that appear on your screen.
After the drivers are upgraded, the installation of the Diva Tools begins.
6. When prompted, restart your computer. After your computer is restarted,
the installation of the Diva Tools is completed and Diva Assistant is
installed.
Case 2
1. If Windows 2000/XP/Server 2003/Vista automatically installs its own
ISDN drivers, the ISDN configuration wizard appears.
2. Click ‘Next’. Enter the switch protocol your phone company or ISP
(Internet Service Provider) uses and its telephone number(s) to complete
the wizard.
After you have completed the Microsoft ‘ISDN’ wizard, you must update
the automatically installed drivers with the Diva Client for Windows
software. The Diva Client for Windows software provides functionality and
additional tools that are not available with the drivers that are
automatically installed by Windows.
page 16
Dialogic Diva Client Quickstart Guide
To update drivers with the Diva Client for
Windows 2000/XP/Server 2003/Vista software
1. Insert the Diva Client Software Suite CD-ROM into your CD-ROM drive.
The Diva Client Software Suite welcome screen should appear
automatically.
If the welcome screen does not appear, click ‘Start > Run’. In the ‘Run’
dialog box, type D:\CDSETUP.EXE (where D: is your CD-ROM drive letter).
Click ‘OK’.
2. From the Diva Client Software Suite welcome screen, click ‘Installation’.
3. If required, select ‘Windows 2000’ under ‘Select an operating system’,
then click ‘Update Diva Software for Windows 2000/XP/
Server 2003/Vista’.
4. Follow the on-screen instructions until the ‘Diva Client for
Windows 2000/XP/Server 2003/Vista’ wizard is displayed.
5. In the ‘Diva Client for Windows 2000/XP/Server 2003/Vista’ wizard, click
‘Start’.
Note: If the ‘Start’ button is not available, the software on the CD-ROM
is the same version or an older one than the automatically installed
software.
If this is the case, you can skip the rest of this procedure and click ‘Cancel’
to exit.
6. Follow the instructions that appear on your screen.
7. After the drivers are upgraded, installation of the Diva Tools begins.
8. When prompted, restart your computer. After your computer is restarted,
installation of the Diva Tools is completed and Diva Assistant is installed.
ENGLISH
Test the hardware and ISDN connection
You should perform the following test to ensure that your Diva Client adapter,
ISDN cable, and ISDN connection are working properly. To perform the test,
use the ‘Line Test’ tool, which was automatically installed when you installed
the software.
Click ‘Start > Programs > Diva Client for Windows > Diva Client Line Test’. In
the ‘Line Check’ tab click ‘Start’.
If your Diva Client adapter, ISDN cable, and ISDN connection are working
properly, you get this message:
‘Line Check passed.’
Click ‘Close’.
page 17
Test the hardware and ISDN connection
ENGLISH
Troubleshooting
If you encounter problems using your Diva Client adapter, you might want to
use the Dialogic Help Web (D
OC/HELPWEB/DEFAULT.HTM) included on the Diva
Client Software Suite CD-ROM.
If you have internet access, you can view the most up-to-date version of the
Help Web at http://www.dialogic.com/support/helpweb.
page 18
Dialogic Diva Client Kurzübersicht
Dialogic Diva Client Kurzübersicht
Diese Kurzübersicht enthält Anweisungen zur Installation einer:
®
• Dialogic
• Dialogic Diva Pro PCI,
• Dialogic Diva Pro PC Card,
• Dialogic Diva ISDN USB
und zur Installation der Diva Client for Windows
Software.
Informationen zur Konfiguration der Diva Client Karte nach der Installation
finden Sie im Diva Client for Windows Reference Guide auf der Diva Server
Software Suite CD-ROM unter ‘Dokumentation’.
Diva® ISDN PCI,
®
2000/XP/Server 2003/Vista
Lieferumfang Ihrer Diva Client Karte
Der Lieferumfang hängt von der Diva Client Karte ab, die Sie erworben haben.
• Für eine Diva ISDN PCI und Diva Pro PCI sehen Sie unten.
• Für eine Diva Pro PC Card sehen Sie Seite 20.
• Für eine Diva ISDN USB sehen Sie Seite 21.
DEUTSCH
Lieferumfang der Diva ISDN PCI und Diva Pro PC
Zum Lieferumfang der Karte gehören:
Diva ISDN PCI oder
Diva Pro PCI
Setzen Sie die Karte
in einen freien
PCI-Steckplatz
Ihres Computers
ein.
ISDN-Kabel Diva Client Software
Verwenden Sie
dieses Kabel zum
Anschluss der Karte
an die
ISDN-Steckdose.
Suite CD-ROM
Verwenden Sie diese
CD zur Installation
der Software und
zum Lesen der
Dokumentation.
Seite 19
Lieferumfang der Diva Pro PC Card
Zum Lieferumfang der Karte gehören:
DEUTSCH
Lieferumfang Ihrer Diva Client Karte
Diva Pro PC Card ISDN-Dongle
Verwenden Sie den ISDN-Dongle
zum Anschluss der Diva Pro PC
Card an die ISDN-Leitung.
ISDN-Kabel Diva Client Software Suite
Verwenden Sie dieses Kabel
zum Anschluss der Diva Pro PC
Note: Die Diva Pro 3.0 PC Card benötigt keinen Dongle zum Anschluss an die
ISDN-Leitung.
Card an die
ISDN-Wandsteckdose.
Verwenden Sie diese CD zur
Installation der Software und
zum Lesen der Dokumentation.
CD-ROM
Seite 20
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