Dialogic Diva Installation Manual

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Dialogic® Diva® Media Board

Installation Guide

Dialogic® Diva® Karten

Installationsanleitung

Adaptadores Dialogic® Diva

Guía de Instalación

January 2014 203-195-18, Rev B

www.dialogic.com

All contents of this document are furnished for informational use only and are subject to change without notice and do not represent a commitment on the part of Dialogic Inc. and its affiliates or subsidiaries (“Dialogic”). Reasonable effort is made to ensure the accuracy of the information contained in the document. However, Dialogic does not warrant the accuracy of this information and cannot accept responsibility for errors, inaccuracies or omissions that may be contained in this document.

INFORMATION IN THIS DOCUMENT IS PROVIDED IN CONNECTION WITH DIALOGIC LICENSE, EXPRESS OR IMPLIED, BY ESTOPPEL OR OTHERWISE, TO ANY INTELLECTUAL PROPERTY RIGHTS IS GRANTED BY THIS DOCUMENT. EXCEPT AS PROVIDED IN A S IGNED AGREEME NT BETWEEN YOU AND DIALOGIC, DIALOGIC ASSUMES NO LIABILITY WHATSOEVER, AND DIALOGIC DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY, RELATING TO SALE AND/OR USE OF DIALOGIC PRODUCTS INCLUDING LIABILITY OR WARRANTIES RELATING TO FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHT OF A THIRD PARTY.

Dialogic products are not intended for use in certain safety-affecting situations. Please see http://www.dialogic.com/company/terms-of-use.aspx for more details.

Due to differing national regulations and approval requirements, certain Dialogic products may be suitable for use only in specific countries, and thus may not function properly in other countries. You are responsible for ensuring that your use of such products occurs only in the countries where such use is suitable. For i nformation on specific products , contact D ialogic In c. at the a ddress indic ated belo w or on the web at www.dialogic.com.

It is possible that the use or impl ementation of any one of the c oncepts, applications , or ideas described in this document, in marketing collateral produced by or on web pages maintained by Dialogic may infringe one or more patents or other intellectual property rights owned by third parties. Dialogic does not provide any intellect ual prop erty licenses wit h the sale of Dialogic products other tha n a license to use such product in accordance with intellectual property owned or validly licensed by Dialogic and no such licenses are provided except pursua nt to a signed agreement with Dialogic. More detailed information about such i ntellect ual p roperty is av ail able from D ialogic’s legal department at 6700 de la Cote-de-Liesse Road, Suite 100, Borough of Saint-Laurent, Montreal, Quebec, Canada H4T 2B5.

Dialogic encourages all users of its products to procure all necessary intellectual property licenses required to implement any concepts or applications and does not condone or encourage any intellectual property infringement and disclaims any responsibility related thereto. These intellectual property licenses may differ from country to country and it is the responsibility of those who develop the concepts or applications to be aware of and comply with different national license requirements.

Dialogic, Dialogic Pro, Dialogic Blue, Veraz, Brooktrout, Diva, BorderNet, PowerMedia, ControlSwitch, I-Gate, Mobile Experience Matters, Network Fuel, Video is the New Voice, Making Innovation Thrive, Diastar, Can tata, TruFax, SwitchKit, Eiconcard, NMS Communications, SIPcontrol, Exnet, EXS, Vision, inCloud9, NaturalAccess and Shiva, among others as well as related logos, are either registered trademarks or trademarks of Dialogic Inc. and its affiliates or subsidiaries. Dialogic’s trademarks may be used publicly only with permission from Dialogic. Such permission may only be granted by Dialogic’s legal department at 6700 de la Cote-de-Liesse Road, Suite 100, Borough of Saint-Laurent, Montreal, Quebec, Canada H4T 2B5. Any autho rized use of Dialog ic’ s trademark s will be subject to full respec t of the trademark guidelines published by Dialogic from time to time and any use of Dialogic’s trademarks requires proper acknowledgement.

The names of actual companies and products mentioned herein are the trademarks of their respective owners.

PRODUCTS. NO

Revision Release Date Notes

203-195-18, Rev B January 2014 PKN

page 2

License Agreement for Use of Software

This is an Agreement between you, the Company, and your Affiliates (referred to in some instances as "You" and in other instances as "Company") and all Y our Autho rized Users and Dialogic Inc. ("Dialogic").

YOU SHOULD CAREFULLY READ THE SOFTWARE LICENSE AGREEMENT ("AGREEMENT") ON THIS SEALED PACKAGE BEF ORE OPENING THE PACKAGE. BY OPENING THE PACKAGE , YOU ACCEPT THE TERMS AND CONDITI ONS OF THIS AGREEMENT . IF YOU DO NOT AGREE WITH OR ARE UNWILLING TO ACCEPT THESE TERMS AND CONDITIONS, YOU MAY RETURN THE PACKAGE IN UNOPENED "AS NEW" CONDITION (INCLUDING ALL DOCUMENTATION AND BINDERS OR OTHER CONTAINERS) FOR A FULL REFUND. BY DOWNLOADING, INSTALLING, COPYING OR OTHERWISE USING THE ENCLOSED SOFTWARE ("PROGRAM"), YOU FURTHER AGREE AND ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND UNDERST AND IT , AND THAT BY T AKING ANY ONE OR MORE OF SUCH STEPS/ACTIONS YOU AGRE E TO BE BOUND BY SUCH TERMS AND CONDITIONS. DIALOGIC IS UNWILLI NG TO LICEN SE THE SOFTW ARE T O Y OU IF YOU DO NO T ACCEPT AND AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT.

Intellectual Property

The enclosed Software ("Program") and all accompanying documentation are individually and collectively owned by Dialogic Inc. ("Dialogic"), its subsidiaries and/or its suppliers and are protected by all applicable intellectual property laws and international treaty provisions. Therefore, You and Your Authorized Users must treat the Pr ogram and documentation like any other material so protected, except as expressly permitted in this Agreement. In particular , but without limitation, You acknowledge that the Program and its accompanying documentation constitute valuable intellectual property rights, including without limitation trade secrets and copyrights, and confidential inf ormation of Dialogic. The Program and all programs developed thereunder and all copies thereof (including without limitation translations, compilations, partial copies with modifications and updated works) are proprietary to Dialogic and title to all applicable copyrights, trade secrets, patents and other intellectual property rights therein remains in Dialogic, its subsidiaries, and/or its suppliers. Except as expressly permitted in this Agreement, You shall not sell, transfer , publish, disclose, display or otherwise make available the Program or copies thereof to others. You agree to secure and protect the Program, its accompanying documentation and copies thereof in a manner consistent with the maintenance of Dialogic's rights therein and to take appropriate action by instruction o r agreement with Your employees and/or consultants who are permitted access to the Program to satisfy Y our obligations hereunder. Violation of any provision of this paragraph shall be the basis for immediate termination of this Agreement. Because unauthorized use or transfer of the Software or documentation may diminish substantially the value of such materials and irrevocably harm Dialogic, if You breach the provisions of this Section of this Agreement, Dialogic shall be entitled to injunctive and/or other equitable relief, in addition to other remedies afford ed by law, to prevent a breach of this Section of this Agreement.

Grant of License

Subject to the terms and conditions of this Agreement Dialogic grants to You a non-exclusive, personal, non-transferable license to use the Program in object code form only and solely in accordance with the following terms and conditions:

• You may make, install and use only one (1) copy of the Program on a single-us er computer , file server , or on a workstation of a local area network, and only in conjunction with a legally acquired Dialogic copy solely for backup or archive purposes;

• The primary Authorized Us er on the c om puter on which the Program is installed may make a second copy for his/her exclusive use on either a home or portable c omputer;

• You may copy the Program into any machine readable or printed form for backup or modification purposes in support of Your use of one copy of the Program;

hardware or software product Y ou may also make one

page 3

License Agreement for Use of Software

• You may distribute the Program in object code only and only as part of, or integrated by You into, a computer system that (i) contains a Dialogic hardware product, (ii) includes a substantial amount of other software and/or hardware manufactured or marketed by You and (iii) is marketed and sublicensed to an end user for the end user's own internal use in the regular course of business (a "Licensed System");

• Each end user to whom a Licensed System is distributed must agree to license terms with respect to the Program that are at least as protective of Dialogic's rights in the Program as those set forth in this Agreement;

• You shall receive one (1) Program master disk, and shall be solely responsible for copying the Program into the Licensed Systems and for warranting the physical media on which it is copied;

• You ma y make one (1) copy of the documentation accompan ying the Program, pro vided that all copyright notices contained within the documentation are retained;

• You may modify the Program and/or merge it into another Program for Your use in one computer; (any portion of this Program will continue to be subject to the terms and conditions of this Agreement);

• You may tr ansfer th e Progr am, docume ntation and the lice nse to another eligible party within Your Company if the other party agrees to accept the terms and conditions of this Agreement. If You transfer the Program and documentation, Y ou must at the same time either transfer all copies whether in printed or machine readable form to the same party or destroy any copies not transferred; this includes all modifications and portions of the Program contained in or merged into other Programs;

• You shall not remove, and each copy of the Program shall contain, the same copyright, proprietary, patent and/or other applicable intellectual property or other ownership notices, plus any restricted rights legends that appear in the Program and/or this Agreement and, if You copy the Program onto media to which a label may be attached, You shall attach a label to the media that includes all such notices and legends that appear on the Program master disk and envelope;

• You ma y not rent or lease the Program. You may not reverse engineer, decompile or disassemble the Program. Except as is strictly necessary for You to integrate the Program with other software and/or hardware to produce the Licensed Systems, You shall not copy, modify or reproduce the Program or documentation in any way. You shall use Yo ur best efforts to ensure that any user of the Program does not reverse engineer, decompile or disassemble the Program to de rive a source code equiv alent of the Program;

• If You transfer possession of any copy, modification or merged portion of the Program or documentation to another party in any way other than as expressly permitted in this Agreement, this license is immediately and automatically terminated;

• The Program may be used only in conjunction with Dialogic hardware;

• The Program shall not be e xported or re-exported in violation of any export provisions of the United States or any other applicable jurisdiction.

Upgrades

If the Program is provided as an upgrade and the upgrade is an upgrade from another product licensed to Y ou and Y our Autho rized Users by Dialog ic, the upgrad e is governed by the license agreement earlier provided with that software product package and the present Agreement does not g rant You additional license(s). If Y ou and Your Authorized Users choose to upgrade this Program or the product used together with the Program and such upgrade requires the license of additional software (whether a charge is associated with such soft wa re or n ot ), th e licen se ag ree m ent a sso cia te d wit h su ch additiona l so f tw a re sha ll g ov er n t he l ice n se of su ch a ddi ti on al soft w ar e to th e ex cl u sio n of this Agreement.

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Term

The Agreement is effective until terminated. You may terminate it at any time by notifying Dialogic and/or by destroying the Program and all accompanying documentation together with all copies, modifications and merged portions in any form. The Agreement will also terminate automatically upon the occurrence or lack of occurrence of certain terms and/or conditions set forth in this Agreement, or if You fail to comply with any term or condition of this Agreement. You agree that upon any such terminatio n Y ou shall destroy or return to Dialogic the Program and all accompanying documentation supplied by Dialogic, together with any and a ll copies, modifications and merged portions in any form. All provisions of this Agreement relating to disclaimers of warranties, limitation of liability, remedies, or damages, and licensor's proprietary rights shall survive termination.

Limited Warranty

Dialogic solely warrants the media on which the Program is furnished to You to be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of purchase by You as evidenced by a copy of Your receipt. If such a defect appears within the warranty period, You may return the defective media to Dialogic for replacement without charge provided Dialogic, in good faith, determines that it was defective in materials or workmanship. Replacement is Your sole remedy with respect to such a defect. Dial ogic offers no warranty for Your reproduct ion of the Program. This Limited Warranty is void if failure of the Program has resulted from accide n t, misuse, abuse or misapplication.

Disclaimers, Limitations of Liability and Customer Remedies

Except as set forth in the "Limited Warranty " Section of this Agreement, the Program and accompanying documentation are provided to You "as is." Neither Dialogic, its subsidiaries, its suppliers, nor its licensor(s) (if any) warrants that the Program will meet Your requirements or that its use will be uninterrupted or error- free. Ex cept as set forth in the "Limited Warranty" Section, EACH OF DIALOGIC, ITS SUBSIDIARIES, ITS SUPPLIERS AND ITS LICE NSOR(S) (IF ANY) DISCLAIMS ANY AND A LL REPRESENTA TIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE PROGRAM AND ACCOMPANYING DOCUMENTATION, INCLU DIN G BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON-INFRINGEMEN T , MERCHANT ABILITY, FITNESS FOR A PAR TICULAR PURPOSE, OR AGAINST LATENT DEFECTS. Ex cept as set forth in the "Limited W arrant y" Section, neither Dialogic, its subsidiaries, its supp liers, nor its licensor(s) (if any) shall have any liability to You or any third party for any claim, loss or damage of any kind, including but not limited to lost business profits, business interruption, loss of information, or other pecuniary loss and indirect, punitive, incidental, economic, consequential or special damages, arising out of or in connection with this Agreement and/or the use, inability to use the Program and/or the Program's performance or inability to perform nor from or in connection with the Program's accompan ying documentation, or any data or equipment related thereto or used i n conn ection th erew ith. In no even t shall Di alogic 's, its subsidiaries', its suppliers' or its licensor(s)'s liability for damages, whether arising out of contract, negligence, warranty, or patent or copyright infringement, exceed the fees You p aid for the Program. No re presentation or warranty re garding the Program may be made without Dialogic's, its subsidiaries', its suppliers', or its licensor(s)'s (if any) prior written consent, and any warranty or representation made by You or Your customers regarding the Program shall not constitute an obligation of Dialogic, its subsidiaries, its suppliers, or other licensor(s) (if any). This limited warranty gives You specific legal rights. You may have othe r rights, which may vary from jurisdiction to jurisdiction. Also, as some jurisdictions do not allow th e exclu sion or lim ita ti on for ce r ta in dama ge s, some of the above limitations may not apply to You.

page 5

License Agreement for Use of Software

Right to Audit

If this Program is licensed for use in a Company, Y our Company and Y ou individually and collectively agree to keep all usual and proper records and books of accounts and all usual proper entries relating to each installation of the Program during the term of this Agreement and for a period of three (3) years th ereafter . During this period, Di alogic may cause an audit to be made of the applicable records in order to verify Your compliance with this Agreement and prompt adjustment shall be made to compensate for any errors or omissions disclosed by such audit. Any such audit shall be conducted by an independent certified public accountant selected by Dialogic and shall be conducted during the regular business hours at Your offices and in such a manner as not to interfere with Y our normal business activities. Any such audit shall be paid for by Dialogic unless material discrepan cies are disc losed. For such purposes , "material di screpancie s" shall mean t hree percent (3%) or more of the Authorized Users within the Company. If material discrepan cies are disclosed, You r Company agrees to pay Dia logic for the cost s associa ted with the audit as well as the li cense fees for the addition al licensed channels or additional authorized users. In no event shall audits be made more f requently than s emi-a nnually unless the immediately preceding audit disclosed a mate ria l discre pancy.

Supplementary So ftware

Any Supplementary Software provided with the Program and/or referred to in this Agreement is provided "as is" with no warranty of any kind.

Miscellaneous

You acknowledge that You have read this Agreement, that You understand it, and that You agree to be bound by its terms and conditions, and You further agree that this is the complete and exclusive stat ement of the Agreement between the Dialogic and Y o u ("the Parties"), which supersedes and merges all prior proposals, understandings and all other agreements, oral and written, between the Part ies relating to the Program. You agree to indemnify and hold harmless Dialogic and its subsidiaries, affiliates , suppliers, office rs, directors and employees from and against any claim, injury, loss or expense, including reasonable attorneys' fees, arising out of (i) Y our failure to comply with the provisions of this Agreement, or (ii) any other wrongful conduct by or on behalf of Y ou. This Agreement applies to all updates, future releases, modifica tion s and portion s of the Pr ogram contained in or merged into other programs. This Agreement may not be modified or altered except by written instrument duly executed by Dialogic. No action, regardless of form, arising out of this Agreement or the use of the Program may be brought by You more than two (2) years after the cause of action has first arisen. Except as provided herein, neither this Agreement nor any ri ghts granted are assignable or tr ansferable, and any assignment or transfer will be null and void. If You authorize any other person to copy the Program, You shall oblig ate that person in w riting to comply with al l conditions of this Agreement. Dialogic shall have the right to collect from You its reasonable expenses incurred in enforcing this agreement, including attorney's fees. The w a i ver or failure of Dialogic to exercise in any respect any right provided for herein shall not be deemed a waiver of any further right hereunder. All rights and remedies, whether conferred hereunder or by any other instrument or law, will be cumulative and may be exercised singularly or concurrently. Failure by either Dialogic or You to enforce any term or condition of the Agreement will not be deemed a waiver of future enforcement of that or any other term or conditions. The terms and conditions stated herein are declared to be severable. Should any term(s) or condition(s) of this Agreement be held to be invalid or unenforceable the validity, construction and enforceability of the remaining terms and conditions of this Agreement shall not be affected. It is expressly agreed that Dialogic and You are act i ng as i nd ep end ent contractors under this Agreement. These terms and conditions will prevail notwithstanding any different, conflicting or additional terms and conditions that may appear on any other agreement between Dialogic and Y ou. Deviations from these terms and conditions are not valid unless agreed to in writing in advance by an authorized representative of Dialogic. Any notices sent to Dialogic under this Agreement must be sent by registered mail or courier to the attention of Dialogic's legal department at the address below or such othe r add ress as may be listed on www.dialogic.com from time to time as being Dialogic's Montreal headquarters.

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U.S. Government Restricted Rights

The Program and all accompanying documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c)(1)(iii) of The Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraph (c) (1) and (2) of the Commercial Computer Software-Restricted Rights at 48 CFR52.227-19, both as applicable.

Governing Law

Any and all claims arising under this Agreement shall be construed and controlled by the laws in force in the Province of Quebec, Canada, excl uding its principles of conflict of laws and the United Nations Convention on Contracts for the Sale of Goods. Dialogic is not obligated under any other agreements unless they are in writing and signed by an authorized representative of Dialogic.

Contractor/ manufacturer is:

Dialogic Inc. 6700 de la Cote-de-Liesse Road, Suite 100, Borough of Saint-Laurent, Montreal, Quebec,

Canada H4T 2B5 This Agreement has been drafted in English at the express wish of the parties. Ce contrat

a été rédigé en anglais à la demande express e des par ties .

Hardware Limited Warranty

Warranty for Hardware Products: Dialogic Inc. or its subsidiary that originally sold

the hardware product to you ("Dialogic") warrants to the original purchaser ("Purchaser") of this hardware product ("Product"), that at the time of delivery the Product supplied hereunder will be free from defects in material and workmanship. This warranty is for the standard period for such Product set out on Dialogic's website at http://www.dialogic.com/warranties at the date of purchase, provided the Product remains unmodified, is operated under normal and proper conditions in accordance with its published specifications and documentat ion , an d the sys t em is not op ene d by unauthorized personnel. The warr anty is also void if the defect has re sulted from accident, misuse, abuse or misapplication. Any Product which becomes defective during the warranty period and is returned by Purchaser to Dialogic's Authorized Service Center shipping prepaid with a Return Material Authorization (RMA) number (which must be obtained from Dialogic before any return) within thirty (30) days after discovery of the defect, with a written description of the defect, will be repaired or replaced at Dialogic's option. Dialogic will not accept C.O.D. shipments. Dialogic reserves the right to refuse to repair or replace any Product which show s signs of abuse, misuse, neglect or has be en altered in any way , including but not limited to Products which have been (i) used in environments which exceed operating tolerances such as supplied voltages and signals or (ii) stored under improper temperature or humidity conditions or (iii) used with equipment, software or interfacing not furnished by Dialogic or (iv) improperly packaged or shipped or (v) harmed by Purchaser or its agents' fault or negligence or (vi) repaired or modified without Dialogic's prior written consent . Purchaser must exercise proper electrostatic discharge (ESD) precautions and pack the Product and the other returned diagnostic information in the original Dialogic packaging, including the antistatic

bag/container and an ESD foam-filled cardboard box. Purchaser may void the warranty if the Product is improperly packaged or ship ped. Dialogic will bear the

cost to return the repaired or replaced Product to the location specified on the Return Material Authorization (RMA) form by a method it chooses. If the Purchaser desires a specific form of conveyance, the Purchase r must be a r the cost of sh ipm e n t . All risk of loss shall be with the Purchaser during any and all shipments of the Product. Duties and import fees are the responsibility of the Pu rchas er.

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Hardware Limited Warranty

Additional Exclusions: Dialogic will have no obligation to make repairs or replacements to the Product due to causes beyond the control of Dialogic, including, but not limited to, power or air conditioning failure, acts of God, improper interface with other units, or malfunction of any equipment or software used with the Dialogic Product(s). If Dialogic is requested and agrees to make repairs or replacements necessitated by any such causes, Purchaser will pay for such service or replacement at Dialogic's then prevailing rates.

No Other Warranties: DIALOGIC DISCLAIMS AND PURCHASER WAIVES ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, I NCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICUL AR PURPOSE AND ANY WARRANTY AGAI NST LATENT DEFEC TS, WITH RESPECT TO ANY DIALOGIC PRODUCT.

No Liability for Damages: IN NO EVENT SHALL DIALOGIC OR ITS SUPPLIER S BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, IN TERRUPTION OF ACTIVITIES, LOSS OF INFORMATION OR OTHER PECUNIARY LOSS AND DIRECT OR INDIRECT, CONSEQUENTIAL, INCIDENTAL, ECONOMIC OR PUNITIVE DAMAGES) ARISING OU T OF THE USE OF OR INABILITY TO USE ANY DIALOGIC PRODUCT.

Limitation of Liability: DIALOGIC'S MAXIMUM CUMULATIVE LIABILITY SHALL BE LIMITED TO THE AMOUNTS ACTUALLY PAID BY PURCHASER TO DIALOGIC FOR THE SPECIFIC PRODUCT BEING THE OBJECT OF THE CL AIM. PURCHASER RELEASES DIALOGIC FROM ALL AMOUNTS IN EXCESS OF THE LIMITATION. PURCHASER ACKNOWLEDGES THA T THIS CONDITION IS ESSENTIAL AND THAT DIALOGIC WOULD NOT SUPPLY TO PURCHASER IF IT WERE NOT INCLUDED. THIS WARRANTY EXPRESSLY DOES NOT APPLY TO ANYONE OTHER THAN PURCHASER.

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Contents

ENGLISH

License Agreement for Use of Sof tware ...................................3

Hardware Limited Warranty ........ ...........................................7

Supported Dialogic® Diva® Media Boards.............................11

Supported Operating Systems .............................................. 13

Dialogic® Diva® Online Documentation ................................13

General Safety Instructions .................................................14

Line Provisioning and Configuration for

Dialogic® Diva® PRI Media Boards.......................................16

Ordering Your ISDN PRI or T1 Line in North America...............16

Ordering Your Analog Line in North America...........................19

Before You Start ................................................................20

Installation........................................................................21

Troubleshooting .................................................................36

Technical Specifications.......................................................42

International Regulatory Informatio n ............................. .... ... 52

Suppliers Declaration of Conformity......................................68

Customer Service...............................................................68

DEUTSCH

Unterstützte Dialogic® Diva® Karten... .... ... .......................... 71

Unterstützte Betriebssyste m e ..............................................73

Dialogic® Diva® Online-Dokumentation................................73

Allgemeine Sicherheitshinweise............................................74

Vorbereitungen..................................................................76

page 9

Installation ....................................................................... 77

Problembehandlung ........................................................... 92

Techn isch e Dat e n.... .... ....................................................... 98

Zulassungsinformationen .................................................. 108

Kundendienst .................................................................. 109

Umweltinformationen für Ihr Dialogic® Produkt ................... 111

ESPAÑOL

Adaptadores Dialogic® Diva® disponibles ........................... 113

Sistemas Operativos......................................................... 115

Dialogic® Diva® Documentación Online ............................. 115

Instrucciones de Seguridad ............................................... 116

Preparativos.................................................................... 118

Instalación...................................................................... 119

Problemas y Soluciones .......... .......................................... 133

Datos Técnicos ................................................................ 139

Soporte Técnico............................................................... 150

Información Medioambiental Para Su Producto..................... 152

page 10

Dialogic® Diva® Media Board Installation Guide

The Dialogic® Diva® Media Boards provi de high-speed digital or analog connections to support a variety of network applications. This installation guide describes how to ph ysic a lly in st all a nd c on ne c t you r Di va Med ia Board, provides information about technical specif ications, and give s an overview of the available online doc um e n ta t ion .

Supported Dialogic® Diva® Media Boards

The Dialogic® Diva® product range comprises the following Diva Media Boards:

Dialogic® Diva® BRI Media Boards

Diva BRI Media Boards are high-performance, partly active PC-based server boards that provide digital, analog, and GSM connections over an ISDN line.

Diva BRI PCI: Diva BRI PCIe:

• Diva BRI-CTI • Diva BRI-2 PCIe

• Diva BRI-2FX • Diva 4BRI-8 PCIe

•Diva BRI-2 •Diva UM-BRI-2 PCIe

•Diva 4BRI-8 •Diva UM-4BRI-8 PCIe

ENGLISH

•Diva UM-BRI-2

•Diva UM-4BRI-8

Dialogic® Diva® PRI, E1, and T1 Media Boards

These Diva Media Boards are active server boards that provide both digital and analog connectivity for the ISDN Primary Rate Interface (PRI), E1, and T1 lines. The Diva multiport Media Boards provide rich media processing capabilities for up to 120 voice channels over E1 interfaces, or up to 96 voice channels over T1 int er fac e s .

Diva PRI PCI: Diva V-PRI PCI: Diva V-xPRI PCI:

• Diva PRI/E1/T1-CTI • Diva V-PRI/T1-24 • Diva V-2PRI/T1-48

• Diva PRI/E1/T1-8 • Diva V-PRI/E1-30 • Diva V-2PRI/E1-60

• Diva PRI/T1-24 • Diva V-4PRI/T1-96

• Diva PRI/E1-30 • Diva V-4PRI/E1-120

page 11

Supported Dialogic® Diva® Media Boards

ENGLISH

Diva PRI PCI:

• Diva UM-PRI/T1-24

• Diva UM-PRI/E1-30

Notes for Diva V-xPRI PCIe Media Boards:

• The abbreviation "HS" stands for half size. For exact measurements, see

page 4 8 . Th e se Diva Me dia B oa r ds may be ap pr oved in som e cou ntries using the family equipment type "VPRIHS".

• The abbreviation "FS" stands for full size. For exact measurements, see

page 4 9 . Th e se Diva Me dia B oa r ds may be ap pr oved in som e cou ntries using the family equipment type "VPRIFS" and the model names "Diva V-4PRIFS" and "Diva V-8PRIFS".

Diva PRI PCIe: Diva V-PRI PCIe: Diva V-xPRI PCIe:

• Diva PRI/E1/T1-CTI PCIe • Diva V-PRI/T1-24 PCIe • Diva V-1PRI/E1/T1-30 PCIe

• Diva PRI/T1-24 PCIe • Diva V-PRI/E1-30 PCIe • Diva V-2PRI/E1/T1-60 PCIe

• Diva PRI/E1-30 PCIe • Diva V-4PRI/E1/T1-120 PCIe

• Diva UM-PRI/T1-24 PCIe • Diva V-4PRI/E1/T1-120 PCIe

• Diva UM-PRI/E1-30 PCIe • Diva V-8PRI/E1/T1-240 PCIe

Dialogic® Diva® Analog Media Boards

Diva Analog Media Boards offer standard RJ10 or RJ45 interfaces to connect to public and priv ate switching systems . Since they provide high -performance media processing functions, they can enhance the overall system performance and lower implementation costs.

Diva Analog PCI: Diva Analog PCIe:

• Diva Analog-2 • Diva Analog-2 PCIe

• Diva Analog-4 • Diva Analog-4 PCIe

• Diva Analog-8 • Diva Analog-8 PCIe

• Diva UM-Analog-2 • Diva UM-Analog-2 PCIe

page 12

Dialogic® Diva® Media Board Installation Guide

Diva Analog PCI: Diva Analog PCIe:

• Diva UM-Analog-4 • Diva UM-Analog-4 PCIe

• Diva UM-Analog-8 • Diva UM-Analog-8 PCIe

Dialogic® Diva® softIP Board

The virtual Dialogic® Diva® softIP board is a middleware that enables existing voice and fax applications to be fully integrated into Voice over IP networks, by using the Ethernet board (NIC) of the PC. To the application Diva softIP looks like a Div a Med ia bo ard. Technically speaking, the Diva softIP software is comparable to an ISDN media board providing f unctions such as v oice and fax transmission, DTMF tones and supplementary services as well as conferencing between ISDN and VoIP connections.

• virtual Diva softIP 2.2 board

Supported Operating Systems

Dialogic® Diva® Media Boards support the following operating systems:

• Linux (most of the known ker ne ls and distr ibut ion s)

•Microsoft

•Microsoft® Windows Server® 2003

•Microsoft Note: Y ou can install your Dialogic

a computer with Microsoft

Windows® 7

Windows Server® 2008

Windows Vi st a

Windows® XP

Windows® Small Business Server (SBS).

Diva® BRI and UM-BRI Media Board on

ENGLISH

Dialogic® Diva® Online Documentation

Diva online documen t at io n is available with the drivers of the Dialogic

http://www.dialogic.com/manuals/default.htm

describes the instal lation of the Diva S ystem Release softw are, the feature set and the configuration, diagnostics, and test tools.

Diva® System Release software or on the Dialogic web site at

. The online documentation

page 13

General Safety Instructio n s

General Safety Instructions

ENGLISH

Use the following safety instructions to help ensure your own personal safety and to help protect your computer, your Dialogic your working environment from potential damage.

WARNING All Dialogic

All computers that have Diva Media Boards installed must comply with the country specific safety regulations, such as CE or FCC, to avoid serious personal injuries and damage to your computer, your Diva Media Board, or both.

Before you install your Diva Media Board or remove the cover from your computer for any reason, disconnect the ISDN or analog cable from the ISDN , ana lo g ne two rk , E1, or T1 line , to avoid personal injuries and damage to your computer , your Diva Media Board, or both.

Proper installation of the Diva Media Board requires that it is screwed to the metal backplate of the PC. This ensures proper grounding that is necessary for your safety.

Never install telephone jacks in wet locations. Never touch non-insulated telephone wires or terminals unless

the telephone line has been disconnected at the network interface.

Use caution when installing or modifying telephone lines. Telephone companies report that electrical surges, typically

lightning transients, are very destructive to customer terminal equipment connected to AC power sources. The use of a surge arrestor on the AC line is recommended.

Dialogic Dialogic

® ®

Boards

PRI and BRI signals can have telephon e network voltages (TNV). Therefore, ISDN BRI, ISDN PRI, E1, and T1 lines should be installed and maintained by service personnel only. It may be hazardous if your computer is not properly plugged in and grounded. This applies particularly to users in North America and Australia.

Dialogic

Boards

Diva V-xPRI PCIe HS and V-xPRI PCIe FS Media Boards are safety extra-low voltage (SELV) products with no TNV connections.

Diva® Media Board, and

Diva® Media Boards

Diva® BRI and PRI Medi a Boards, except

Diva® V-xPRI PCIe HS and V-xPRI PCIe FS Media

page 14

Dialogic® Diva® Media Board Installation Guide

WARNING Dialogic® Diva® V-2PRI PCI, V-4PRI PCI, V-4PRI PCIe

FS and V-8PRI PCI e FS M edia Boards

Diva V-2PRI PCI and V-4PRI PCI Media Boards may need approximately 20 Watts of power.

Diva V-4PRI PCIe FS and V-8PRI PCIe FS Media Boards may need approximately 24 Watts of power.

If you have installed several of these Diva Media Boards in your system, make sure that the power supply will not be overloaded when you install your Div a Media Board , to avoid personal injuries and damage to your computer, your Diva Media Board, or both.

Ma ke also s ur e that yo ur PC pro vi de s su ff ic ient c oo ling to a vo id damage on your Diva Media Board.

IMPORTANT Dialogic

Diva® BRI and PRI Media B oards

The Diva BRI and PRI Media Boards have been tested and found to comply with the Electromagnetic compatibility, Safety, and Network connection regulations within the European Union, North Ameri ca, a nd ot her majo r te rrit orie s. Read the regulatory information in International Regulatory

Information on page 52 before installing and using your Diva

Media Board. Cables for PRI interface ports shall be shield ed.

Dialogic

Diva® PRI PCIe, V-xPRI PCI, and V-xPRI PCIe

Media Boards

Diva PRI PCIe, V-xPRI PCI, and V-xPRI PCIe Media Boards should only be operated within the permitte d te m pe ratu re range - see pa ge 42 for more informati on. If the te mperature is exceeded, a trace file with the temperature information will be created.

Dialogic

Diva® Analog Media Boards

Use only certified telecommunications cables with No. 26 AWG (American Wire Gauge) or higher with this equipme nt to ensure proper functioning of the Diva Media Board.

ENGLISH

page 15

Line Provisioning and Configuration for Dialogic® Diva® PRI Media Boards

Line Provisioning and Configuration for

ENGLISH

Dialogic

During the software installation, select the switch type as specified by your service provider, e.g., Euro-ISDN (ETSI). This will set all line parameters to a default value that is the most co m mo n value for the res pe ct ive swit ch type .

In some countries the param ete r value is dif fe ren t than the de fa ul t. For the Euro-ISDN (ET SI) switch type for example, the CRC 4 mode is normally on, so the default will set the parameter CRC 4 Mode to ON. However, the CRC setting needs to be OFF for Energis lines in the UK and Telecom Eireann lines in the Republic of Irelan d. Nor m a lly, lines in France, Belgium, and the Netherlands are also provisioned with the CRC 4 mode OFF.

Please make sure that you configure the value as required by your service provider. For detailed information, see the Dialogic Manager Online Help (DSMain.chm) for Windows Dialogic

Note: Your service provider will deactivate your line if you connect to it with wrong settings. Always contact your service pr ovid er to ask for your line to be reactivated before testing with new setti ngs.

Diva® PRI Media Boards

Diva® Configuration

Diva® System Release LIN Referenc e Gu id e for Linux.

operating systems and the

Ordering Your ISDN PRI or T1 Line in North America

This chapter will a ssis t you in or de ri n g an ISDN PR I or a T1 lin e for your Dialogic number of the configuration settings on Diva PRI Media Boards. You should specify these settings when you order your line from your service provider.

Diva® PRI Media Board. It provides recommended settings for a

Line types

Diva PRI Media Boards can be configured to support an ISDN PRI line or a T1 line.

ISDN PRI

In North America and Japan, an ISDN PRI line typically supports 23 B-channels and one D-channel. PRI configurations are used to receive multiple, simultaneous ISDN calls from analog-modem and digital-services dial-in traffic. Another common use of ISDN PRI is to connect a PBX (Private Branch Exchange) to a central office switch.

page 16

Dialogic® Diva® Media Board Installation Guide

Channelized T1 (robbed - bit signaling)

Robbed-bit signaling, which uses bits from specified frames in th e user data channel for signaling, fits into the in-band signaling category. In this scenario, bits are "robbed" from each channel for signaling purposes, as opposed to ISDN PRI (out-of-band signaling) which dedicates a specific channel (D-channel) to signaling.

Connecting to a PBX

In some installations, the PRI or T1 line is connected to a PBX instead of the Dialogic the PBX to communica te wit h th e Diva PRI Me di a Boar d.

Diva® PRI Media Board. In these cases, y ou must correctly configure

Provisioning an ISDN PRI connection

This section explains how to order an ISDN PRI line for your Dialogic® Diva® PRI Media Board.

What to order

Specify the following requirements when you place your order:

• 23 B-channels + 1 D-channel

• D-channel on ch annel 24 (timeslot 24 ). Do no t o rd er NFAS (non-fa cility associated signaling service), which enables you to use channel 24 as a data-carrying B-channel.

• Layer 1 line code is B8ZS with ESF (Extended SuperFraming).

• Data rate of 1.544 Mbps

• 64 kbps clear channel service, which ensures that calls will not be routed over 56 kbps cha n nel s.

• Compandin g type is µ-law

• A CSU is not required (the Dialogic function of the CSU internally). However, you can connect to a CSU if present.

• A DSU is not required (the Dialogic function of the DSU internally).

Note: Dialogic

Diva® V-1PRI PCIe HS, V-2PRI PCIe HS, V-4PRI PCIe HS, V-4PRI PCIe FS, and V-8PRI PCIe FS Media Boards do not supply the function of the CSU or DSU internally. You need to purchase it from an independent distributor.

• The T1 interface number must be 0.

• The D-channel must be spec ified as the terminal endpoin t identifier (TEI) 0.

• If the switch type is AT&T/Lucen t, reque s t tha t allocation of channels fo r incoming calls is in descending order, high to low (23 to 1).

Diva® Media Board supplies the

ENGLISH

page 17

Ordering Your ISDN PRI or T1 Line in North America

Information to obtain when ordering

ENGLISH

Obtain the following information when you place your order . You will need this information to properly configure your Dialogic

Diva® PRI Media Board.

• The type of ISDN switch y our line is connected to .

• Directory or phone number assigned to the PRI line.

• Line build out settin g (LB O). On ly if you are go ing to use the Diva Medi a Board's on-board CSU.

Note: Dialogic

Diva® V-1PRI PCIe HS, V-2PRI PCIe HS, V-4PRI PCIe HS, V-4PRI PCIe FS, and V-8PRI PCIe FS Media Boards do not supply the function of the CSU or DSU internally . You need to purchase it from an independent distributor.

• Number of DNIS (Dialed Number Identification Service) digits provided by your service provider. Normally, you can choose between four, seven, or ten digits.

Provisioning a channelized T1 connection (robbed-bit)

This section explains how to order a T1 line that uses robbed-bit signaling for your Dialogic

Diva® PRI Media Board.

What to order

Specify the following when you place your order:

• Switched T1 serv ic e fo r 56 kb ps voic e calls

• No multichannel services (switchtec 384/H0 or 1536/H11)

• Extended Supe rFrame (ESF)

• B8ZS line encoding

• Wink Start E&M signaling

• DTMF dialing

• Answer supervision required for outgoing calls

• A CSU is not required (the Dialogic function of the CSU internally). However, you can connect to a CSU if present.

• A DSU is not required (the Dialogic function of the DSU internall y).

Note: Dialogic

Diva® V-1PRI PCIe HS, V-2PRI PCIe HS, V-4PRI PCIe HS, V-4PRI PC Ie FS, a nd V-8P RI PCIe FS Media Boar ds do not supp ly the fu nction of the CSU or DSU internally. You need to purchase it from an independent distributor.

Diva® Media Board supplies the

page 18

Dialogic® Diva® Media Board Installation Guide

Information to obtain when ordering

Obtain the following information when you place your order . You will need this information to pr ope r ly c on f igu re you r Dialo gi c

• The type of ISDN switch your line is connected to.

• Directory number assigned to the T1 line.

• Number of DNIS (Dialed Number Identification Service) digits provided by your service provide r. Normally, you can choose between fo ur, seven, or ten digits.

Diva® PRI Media Board.

Ordering Your Analog Line in North America

This chapter will assist you in ordering an analog line for your Dialogic® Diva® Analog Media Board.

Line types

Diva Analog Media Boards can be configured to support a standard analog line. Specify the following requirements when you place your order:

• Standard analog line

•Loop start line

• Dial type: D iva Analog Media Boards support tone and pulse dialing. It is recommended to specify tone as the dial type.

ENGLISH

Connecting to a PBX

In most installations, the analog line is connected to a PBX instead of the Diva Analog Media Board. If this is the case and you wish to do DTMF collection through the PBX, you need to configure the sequence on the PBX as follows:

•Ring voltage

• 500 ms pause

• Routing through DTMF

• 500 ms pause

• Open the call path

page 19

Before You Start

ENGLISH

Before you start, make sure you have the items you need to install your Dialogic

Computer Your computer must have:

Dialogic Media Board package

Cables For Dialogic

CSU/DSU Dialogic

Diva® Media Board and the corresponding software.

Item Description

• a free PCI slot for PCI bu s boa rds (for Dialogic according to PCI 2.2)

Diva® V-2P RI und V-4PRI M edia Boards

• a free PCIe x1 or x4 slot, 1.0a compliant for PCIe bus boards. Other slot sizes, e.g., x8, x16 can be used if supported by the BIOS and the operating system.

Note: The x4 slot is only necessary for Dialogic V-4PRI PCIe FS and V-8PRI PCIe FS Media Boards

• an installed operating system: Linux,

Microsoft Microsoft® Windows Server® 2008, Microsoft® Windows Vista Microsoft® Windows Server® 2003, Microsoft® Windows® XP

Windows® 7

®,

• at least 15 MB of free hard-disk space for the software

Diva® ISDN

This includes:

• Dialogic

Diva® ISDN Media Board

• Diva BRI Media Boards only: cable(s) needed to connect to your ISDN line

• Dialogic

Diva® V-8PRI PCIe FS Media Board: four cables

with dongle

Diva® Analog

• Dialogic

This includes:

Diva® Media Board Installation Guide

• Diva Analog Media Board

• cables to connect to your analog line

• Dialogic

Diva® Analog-8 Media Boards: four cables with

dongle

• Diva Media Board Installation Guide

not part of the package and need to be ordered from an independent distributor.

PCIe HS, V-4PRI PCIe FS, and V-8PRI PCIe FS Media Boards do not supply the function of the CSU or DSU internally . Y ou need to purc h ase it from an in dependent distributo r and connect it externally. See Connect your Dialogic

Media Board on page 26 for more information.

Diva® PRI Media Boards, the RJ45 cables are

Diva® V-1PRI PCIe HS, V-2PRI PCIe H S, V-4PRI

Diva®

® Diva® PRI

page 20

Dialogic® Diva® Media Board Installation Guide

Item Description

ISDN Basic Rate Interface (BRI), Primary Rate Interface (PRI), channelized E1 or T1 interface, or analog interface

Information about your line

The lines are installed by your service provider. Make sure that you get the appropriate line(s) for your

Dialogic

Your service provider has to provide the following information:

• switch type: This usually depends on your geographic

• phone numbers for each E1, T1, or analog line

• North America only: Service Profile Identifiers (SPIDs) for

Diva® Media Board.

location. Common swit ch type s inc lud e Eu ro -ISD N DSS 1 (used in Europe), 1TR6 (used mainly in PBXs in Germany), NI-1 (used in North America), and 5ESS (used in North America).

each ISDN BRI line

Installation

This chapter will assist you in installing your Dialogic® Diva® Media Board and connecting it to your ISDN BRI, ISDN PRI, E1, T1, or analog line.

You need to compl et e the f o ll owi ng t hre e p ro ced ures to use y our Diva Media Board properly:

• (A) Insert your Diva Media Board into your computer as described belo w.

• (B) Connect your Diva Me di a Boar d a s des c rib ed on page 23.

• (C) Install your Dialogic page 35.

Note: Y ou may need to consult your computer’s manual during the installation of your Diva Media Board.

Diva® System R elease so ftware as descr ibed on

ENGLISH

(A) Insert your Diva Media Board into yo ur co mputer

1. For your safety, disconnect all technical and peripheral devices and all

energy sources from the computer.

2. Drain static electricity from your body by touching the metal chassis (the

unpainted metal at the back of your computer).

3. Remove the ISD N cable, if present, and th e power cord from your

computer.

4. Remove the cover of the computer as described in your computer’s

manual.

5. Locate a PCI or PCIe slot in your computer.

6. If there is a metal pl ate at the end of the slo t, remove the sc rew or loosen

the clip and remove the metal plate. Keep the screw for fastening your Diva Media Board.

page 21

Installation

7. If your Diva Media Board comes with a retainer , and s pace does not permit

ENGLISH

the use of the reta iner, simply remove i t before you ins ert the Diva Medi a Board. The retainer is only an installation aid, and does not add functionality to the board.

retainer

8. Before you insert your Diva Media Board, read the following safety

instruction:

CAUTION: T o avoid damagin g your hardware, ins ert the Diva Media Boa rd

only into a PCI or PCIe slot, according to your board type. Inserting the Diva Media Board into any other type of slot can damage your board, your computer, or both.

Firmly insert the Diva Media Board into the selected slot. Make sure that the Diva board does not touch the CPU, memory modules, or other parts on the motherboard.

Note: Additionally to the PCI bus, Dialogic

Diva® V-2PRI PCI and V-4PRI PCI Media Boards have a H.100 bus on the board. The H.100 bus is not operational; therefore, only insert the Diva Media Board with the PCI bus into the computer.

screw or clip

metal plates

PCIe slots

PCI slots

9. Firmly secure the Diva Media Board with the screw or clip. WARNING: For your safety, make sure that the Diva Media Board’s

bracket is properly secured to the PC’s chassis by fastening the Diva Media Board with the screw or clip. This will ensure proper grou nding and av oid person al injuries and damage t o your computer, your Diva board, or both.

10. Replace the cover of the computer as described in your computer’s

manual.

page 22

Dialogic® Diva® Media Board Installation Guide

(B) Connect your Dialogic® Diva® Media Board

How you connect your Diva Media Board depends on the type of Diva Media Board you have:

• To connect a Dialogic

Diva® BRI Media Board, follow the instructions

below.

• To connect a Dialogic

Diva® PRI Media Board, follow the instructions on

page 26.

• To connect a Dialogic

Diva® Analog Media Board, follow the inst ruct ions

on page 31.

Connect your Dialogic® Diva® BRI Media Board

Note: If you plan to use your Div a BRI Media Board as net work termination

for back-to-back operation or connection to PBX networks, go to page 25.

In Europe and most countries worldwide:

In Europe as well as most countries ex cept North America and Japan, c onnect your ISDN line with a standard ISDN cable.

1. Take the cable included with the Diva Media Board and plug one end into the board.

Diva BRI Media Board

ISDN wall jack with NT

ENGLISH

2. Plug the ot her end into the ISDN wall jack.

In North America, Japan, and some other countries:

In North America, Japan, and a few other countries, you need an NT1 to connect your ISD N line . M ake sure that a power supply is available for the NT1 of this line. Usually, a PBX is installed in the same area as the NT1 and the service provider can use the power supply of the PBX for the ISDN line as well. If thi s is not the case, you have to or der a combo device f rom your service provider . This device consists of an installation rack into which an NT1 module and a power supply module is mounted.

page 23

Installation

ENGLISH

1. Take the cable included with

the Diva Media Board and plug one end into the board.

Diva BRI Media Board

S/T jack

2. Plug the othe r end into the S/T jack.

3. Take the cab le included with the NT1 and plug one end i nt o th e IS D N wal l jack.

NT1

U jack

4. Plug the o ther end into the U jack.

Note for Dialogic® Diva® 4BRI Media Boards:

The Diva 4BRI Media Boards have four ports for connecting to four separate ISDN BRI lines. Connect all four cables as described above. You can use any port; typically, you must specify the port number during software configuration. The port numbers are shown below. The diagram is oriented with the edge connecto r po inti ng do wnwa rd s .

Port 1

Port 2

page 24

Port 3

Port 4

Dialogic® Diva® Media Board Installation Guide

Connecting Dialogic® Diva® BRI Media Boards in NT mode:

The Dialogic

Diva® System Release software enables you to configure Diva BRI Media Boards as network termination (NT). This means your Diva Media Board can serve as an NT for PBXs, for example, when coupling PBXs wi th the Q.SIG protocol, and it can be used for back-to-back oper ation.

ENGLISH

When connecting the Diva Media Board to a PBX that acts as terminal equipment and there fore requires an NT to pro vide a clocking signal, c onfigure the Diva board as an NT. Wire the Diva board to the PBX as shown in the diagram below by applying the appropriate assignment to the PBX connectors . Use the required termination resistors.

When using two Diva Media Boards in back-to-back operation, configure one Diva board as an NT and the o ther one as terminal eq uipment (T E). Connect the boards using a c rosso v er cabl e. The cab le wi rin g mu st c orre spo nd to t he diagram below and the cable must have the required termination resistors.

Pole (contact) assignments for 8-pole connections (plugs and jacks):

TE Side NT Side

Pins on RJ45 Wire Signals Wiring Wire Signals

1not used 2not used 32aTX + 1aTX + 4 1a RX + 2a RX +

51bRX - 2bRX 62bTX - 1bTX -

7not used 8not used

Resistors

Te rmination resistors

100 Ohm, 5%

Note: Looking at the RJ45 connector with the exposed connector pins facing you, the pins are numbered from 1 to 8 from left to right (as shown below).

page 25

Installation

Connect your Dialogic® Diva® PRI Media Board

ENGLISH

Note: Diva PRI Media Boards, except Dialogic® Diva® V-xPRI PCIe HS/FS

Media Boards, have a built-in CSU (Channel Service Unit) to protect the Diva Media Boards fr o m dam age du e to po we r surg es. Ho we ve r, you ca n al so us e an external CSU, which allows you to test your ISDN, E1, or T1 line.

The cable you use to connect the Diva PRI Media Board depends on how you want to apply the Diva Media Board:

• RJ45 to RJ45 for connection to an ISDN PRI, E1, or T1 line with an RJ45 jack or for connection as network termination to a PBX.

• RJ45 to open-ended cables for connection to your ISDN PRI, E1, or T1 line with open-ended wire connections or for back-to-back connection.

If the ISDN PRI or T1 line is in stalled with an RJ45 jack:

Use an RJ45 to RJ45 cable:

Diva PRI Media Board Signals RJ45 Terminal

Pin 1 Receive + (RX +) Pin 1 Pin 2 Receive - (R X -) Pin 2 Pin 4 Transmit + (TX +) Pin 4 Pin 5 Transmit - (TX -) Pin 5 shielded plug overall shielded shielded plug

Note: For E1 Mode with 75 Ohm imped ance, us e an exte rnal 75 Oh m Balun Adapter. You can purchase such an adapter from specialized stores.

How you connect your Dialogic

Diva® PRI Media Board depends on the board

type:

• To connect any Diva PRI Media Board, except the Dialogic

Diva® V-8PRI PCIe FS Media Board, follow the instructions on

page 27.

• To connect Diva V-8PRI PCIe FS Media Board, follow the instructions on page 28.

page 26

Dialogic® Diva® Media Board Installation Guide

Any Diva PRI Media Board, except the Diva V- 8PRI Media Board:

Connect any Diva PRI Media Board, except the Diva V-8PRI Media Board as shown in this graphic:

1. Take the cable and plug one en d into the board.

ISDN wall jack, or CSU

Diva PRI Media Board

2. Plug the other end into the wall jack or the CSU.

Note for Dialogic

Diva® V-2PRI PCI and V-4PRI PCI Media Boards:

Diva V -2PRI PCI Media Boards have two ports and Diva V-4PRI PCI M edia Boards have four ports for connecting to two or four separate ISDN PRI, E1, or T1 lines. Connect all two or four cables as described above. You can use any port; typically, you must specify the port number during software configuration. The port numbers are shown below. The diagram is oriented with the edge connector po inti ng downwards.

Diva V-2PRI Media Board

Port 1 Port 2

Diva V-4PRI Media Board

Port 1 Port 2 Port 3 Port 4

ENGLISH

page 27

Installation

Note for Dialogic® Diva® V-1PRI PCIe HS, Diva V-2PRI PCIe HS,

ENGLISH

Diva V-4PRI PCIe HS, and Diva V-4PRI PCIe FS Media Boards:

Diva V-xPRI PCIe HS and the Diva V-4PRI PCIe FS Media Boards have four ports. The "x" or the "4" stand for the activated por ts ; that m ea n s one por t is activ ated on the Diva V -1PRI HS M edia Board, two ports on the Div a V-2PRI HS Media Board, and four ports on the Diva V-4PRI PCIe HS and Diva V-4PRI PCIe FS Media Board. You can use only the activated ports, which are shown in the graphic below. The diagram is oriented with the edge connector pointing downwards. Typically, you must specify the port number during software configuration. Connect the cables as described above.

Diva V-1PRI HS Media Board

Diva V-2PRI HS Media Board

Diva V-4PRI HS Media Board

Diva V-4PRI FS Media Board

Port 1

Port 1 Port 2

Port 1 Port 2 Port 3 Port 4

Port 1

Port 2 Port 3 Port 4

Note: Diva V-1PRI PCIe HS, V-2PRI PCIe HS, V-4PRI PCIe HS, and V-4PRI

PCIe FS Media Boards do not supply the function of the CSU or DSU internally. You need to purchase it from an independent distributor.

Diva V-8PRI PCIe FS Med ia Board

Diva V-8PRI PCIe FS Media Boards have four RJ45 ports for connecting four dongles. The dongles ha ve two ports each for connecti ng two separate PRI lines; therefore, you can connect to up to eight PRI lines. You can use any port; typically, you must specify the port number during software configuration. The port numbers are shown below. The diagram is oriented with the edge connecto r po inti ng do wnwa rd s .

Port 1 and Port 5 Port 2 and Port 6 Port 3 and Port 7 Port 4 and Port 8

page 28

Dialogic® Diva® Media Board Installation Guide

Note: Diva V-8PRI PCIe FS Media Boards do not supply the function of the CSU or DSU internally. Y ou need to purchase it from an independent distributor .

Connect the Diva V-8PRI PCIe FS Media Board as shown in this graphic:

1. Take the four cables with the dongle and plug the RJ45 connectors into the Diva Media Board.

Diva V-8PRI PCIe FS Media Board

2. Take the eight cables and plug the RJ45 connectors into the dongle. The jack labeled wi th "A" corresponds to the ports 1,2,3, and 4. The jack labeled with "B" corresponds to the ports 5,6,7, and 8.

Wall jack or PBX

3. Plug the RJ45 connectors into the wall jack or PBX.

Contact assignments (plugs and jacks):

RJ45 Signals Dongle with RJ45

Pin 1 Receive + (RX +) (Port A) Pin 2 Receive - (RX -) (Port A) Pin 2 Receive - (RX -) Pin 3 Receive + (RX +) (Port B) Pin 4 Transmit + (TX +) Pin 4 Transmit + (TX +) (Port A) Pin 5 Transmit - (TX -) Pin 5 Transmit - (TX -) (Port A) Pin 6 Receive - (RX -) (Port B) Pin 2 Receive - (RX -) Pin 7 Transmit + (TX +) (Port B) Pin 4 Tr ansmit + (TX +) Pin 8 Transmit - (TX -) (Port B) Pin 5 Transmit - (TX -)

jacks

Pin 1 Receive + (RX +)

Port A

Pin 1 Receive + (RX +)

Port B

Signals

Note: Looking at the RJ45 connectors with the exposed co nnector pins facing

you, the pins are numbered from 1 to 8 from left to right as shown below.

ENGLISH

page 29

Installation

If the Dialogic® Diva® PRI Media Board in NT mode is connected to a PBX:

ENGLISH

The Dialogic

Diva® System Release software enables you to configure Diva PRI Media Boards as network termination (NT). This means your Diva Media Board can serve as an NT for PBXs that act as terminal equipment and therefore requires an NT to provide a clocking signal. For example, the Diva Media Board can act as an NT when coupling PBXs with the Q.SIG protocol.

When connecting the Diva Media Board to a PBX that acts as TE, configure the Diva Media Board as an NT. Wire it to the PBX as shown in the diagram on page 31 and apply the appropriate assignment to the PBX connectors.

If the ISDN PRI, E1, or T1 line uses open-ended wire connections:

In some cases, you are required to connect to your network termination using the open-ended connectors. The transmission (TX) leads and the receiving (RX) leads are identified by color; t ransmission leads are blue and white-blue, receiving leads are orange and white-orange.

Use an RJ45 to open ends cable:

Dialogic® Diva® PRI

Media Board

Pin 1 Receive + (RX +) white-orange Pin 2 Receive - (RX -) orange Pin 4 Transmit + (TX +) white-blue Pin 5 Transmit - (TX -) blue shielded plug overall shielded shield

Signals Open Ends

Make sure to connect the tr ansmission leads of you r Diva PRI Media Board to the receiving connectors of the network termination and the receiving leads of your Diva PRI Media Board to the transmission connectors of the network termination.

Note: If the Diva Media Board is not properly connected to the ISDN PRI, E1, or T1 line, a layer 1 warning light appears on the NT, the Diva Media Board, the external CSU, an d at the switching cent er of the network provider. The network provider might then deactivate the line. If this occurs, you must contact your network provider to reactivate your line.

page 30

+ 122 hidden pages