Dialogic D4PCIU Quick Install Manual

Dialogic
®
D/4PCIU,D/4PCIUF
Quick Install Card for PCI Universal
Part Number 64-0048-02
Copyright © 2003-2007
Dialogic Corporation.
Before You Begin
Protecting the Board from Damage
CAUTION
All computer boards are sensitive to
electrostatic discharge (“ESD”). Handle all static-sensitive
boards and components at a static-safe work area, and observe
anti-static precautions at all times.
If you are not familiar with ESD safety precautions, visit
http://www.dialogic.com/support/hwinstall to learn more.
Unpacking the Board
Unpack the Dialogic® D/4PCIU, D/4PCIUF board (“board”) according to the following steps:
1. Prepare a static-safeguarded work area.
2. Carefully remove the board from the shipping
carton and anti-static packaging. Handle the board by the edges and avoid touching the board’s components.
3. Lay the board on the static-dissipative work
surface.
Note: Place boards in static-shielding bags when carrying boards from station to station.
CAUTION: Do not remove the board from the anti-static packaging until you are ready to install it. Observe proper anti-static precautions at all times.
Configuring the Hardware
Initial Hook State
The position of slide switch SW4 determines how the board responds to an incoming call when the chassis power is on but the board is not initialized. Refer to the Physical Description section. Set the SW4 slide switch as follows:
SW4 = On-hook (default): Callers hear ringing. SW4 = Off-hook: Callers hear a busy signal.
NOTE: If the chassis power is off, callers hear ringing (on-hook).
Board Identification
The Dialogic® D/4PCIU board uses Plug and Play technology, including hardware auto-configuration for IRQ and memory address. This technology enables quick installation and operation using the factory default hardware settings.
The system software assigns board instance numbers in ascending order (beginning with 0) as it detects each board in your system. A board instance number is the identification (ID) number used by the system software to recognize the board. Each Board ID is based on the SW30 rotary switch setting. See the Physical Description section.
NOTE: The ascending Board IDs automatically assigned by the system may not correspond to a physical order in the chassis.
Geographical Sequence
Leave SW30 set to Board ID 0 (default) to let the system automatically assign board instance numbers by PCI bus logical slot number. This method is not available for ISA bus boards.
NOTE: If you add or remove a board, the system may change the existing board instance (ID) numbers.
Programmable Sequence
You must set SW30 to a unique number for each installed board. Use a non-metallic screwdriver to turn SW30 to 1 of 16 board settings, 0–9 or A–F. You should assign sequential numbers to each Dialogic
®
board, starting at 1. This method is
also used for all ISA bus boards.
Precedence in Mixed Systems
In systems where both ISA and PCI boards exist, PCI boards take precedence and are numbered before ISA boards. Also, when using both geographical and programmable assignment methods, PCI boards that use SW30 setting 0 are numbered before PCI boards that use SW30 settings 1–9 or A–F.
NOTES: After the hardware and the system software are installed in a Windows system, refer to the Dialogic
®
Configuration Manager (DCM) utility to retrieve the assigned board instance (ID) number(s). After the hardware and the system software are installed in a Linux system, refer to the proper configuration files to retrieve the assigned board instance (ID) number(s).
Installing the Hardware
NOTE: If you are adding Dialogic® hardware to an existing system, you do not need to uninstall existing system software.
1. Working with your computer at a static-safe work area,
switch off the power and disconnect all power cords from the electrical outlets.
2. Remove the computer cover.
3. Select an empty PCI expansion bus slot and remove the
slot’s retaining screw and access cover plate.
4. Insert the edge connector of the board into the bus slot.
Press firmly until the board is securely seated.
Installing the Universal PCI Board
ISA Slot
PCI Slot
PCI
Board
Computer
Chassis
Remove
Cover
Plate
5. Replace and tighten the retaining screw to secure the
board firmly in the chassis slot.
6. Replace the computer cover when finished and
reconnect the power cords.
7. Turn the power to the chassis ON.
CAUTION: If your BIOS is set to use Plug and Play technology and there are ISA boards in your system, an IRQ conflict can be created if a PCI board is assigned the same IRQ as an ISA board. This could cause the machine to stop responding. You can prevent this by entering the BIOS and reserving the appropriate IRQs (those used by your ISA boards) for ISA use only.
Connecting External Cables
Each RJ-11 jack on the rear bracket of this board supports a single channel. Use RJ-11 connectors and telephone cable to connect each channel jack to a PBX station port or to the Public Telephone Network Central Office (CO).
NOTE: A standard telephone will not function when directly connected to the board.
Connecting Cables to J1-J4
PBX or Public Telephone
Network Cable Connector
UNUSED UNUSED Ring Tip UNUSED UNUSED
1 2 3 4 5 6
1 2 3 4 5 6
Pinouts for J1–J4
on Bracket
Pin 1
NOTE:
J1 is Channel 1 J2 is Channel 2 J3 is Channel 3 J4 is Channel 4
After Installing Hardware
After installing the hardware, run the Dialogic
®
Configuration Manager (DCM) as described in the installation instructions included with the Dialogic
®
System Software to configure
your system. For technical specifications and product information go to:
http://www.dialogic.com/products.htm.
Warranty
and Return Information
Warranty Period
For specific warranty information for this board, refer to the Warranty section of the Products page, located at this URL: http://www.dialogic.com/warranties/.
Contacting Technical Support
Dialogic provides technical support for its products through a network of value added distributors who are trained to answer technical questions on installing and configuring Dialogic
®
products. If you are unsure how to contact your support channel, please call Dialogic n the United States at 973-967­6600 (9am-5pm EST) and we will assist in obtaining the appropriate support channel. Outside the United States please refer to
http://www.dialogic.com/support/contact to obtain
local contact information. Dialogic also provides direct support via Dialogic® Pro™
Services agreements. For more details of direct support from Dialogic please refer to:
http://www.dialogic.com/support/DialogicPro.
Returning a Product
To return a board for warranty repair or any other returns, please refer to the following:
http://www.dialogic.com/support/hwfaults.
Sales Assistance
If you have a sales question, please contact your local Sales Representative or the Regional Sales Office for your area. Address, telephone and fax numbers, are available at the Dialogic website located at:
http://www.dialogic.com/contact.htm.
To purchase Dialogic® products, please refer to the following website to locate the appropriate supplier:
http://www.dialogic.com/purchase.htm.
All contents of this document are furnished for informational use only and are subject to change without notice and do not represent a commitment on the part of Dialogic Corporation or its subsidiaries (“Dialogic”). Reasonable effort is made to ensure the accuracy of the information contained in the document. However, Dialogic does not warrant the accuracy of this information and cannot accept responsibility for errors, inaccuracies or omissions that may be contained in this document.
INFORMATION IN THIS DOCUMENT IS PROVIDED IN CONNECTION WITH DIALOGIC
®
PRODUCTS. NO LICENSE, EXPRESS OR IMPLIED, BY ESTOPPEL OR OTHERWISE, TO ANY INTELLECTUAL PROPERTY RIGHTS IS GRANTED BY THIS DOCUMENT. EXCEPT AS PROVIDED IN A SIGNED AGREEMENT BETWEEN YOU AND DIALOGIC, DIALOGIC ASSUMES NO LIABILITY WHATSOEVER, AND DIALOGIC DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY, RELATING TO SALE AND/OR USE OF DIALOGIC PRODUCTS INCLUDING LIABILITY OR WARRANTIES RELATING TO FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHT OF A THIRD PARTY.
Dialogic products are not intended for use in medical, life saving, life sustaining, critical control or safety systems, or in nuclear facility applications.
It is possible that the use or implementation of any one of the concepts, applications, or ideas described in this document, in marketing collateral produced by or on web pages maintained by Dialogic may infringe one or more patents or other intellectual property rights owned by third parties. Dialogic does not provide any intellectual property licenses with the sale of Dialogic products other than a license to use such product in accordance with intellectual property owned or validly licensed by Dialogic and no such licenses are provided except pursuant to a signed agreement with Dialogic. More detailed information about such intellectual property is available from Dialogic’s legal department at 9800 Cavendish Blvd., 5
th
Floor, Montreal,
Quebec, Canada H4M 2V9. Dialogic encourages all users of its products to
procure all necessary intellectual property licenses required to implement any concepts or applications and does not condone or encourage any intellectual property infringement and disclaims any responsibility related thereto. These intellectual property licenses may differ from country to country and it is the responsibility of those who develop the concepts or applications to be aware of and comply with different national license requirements.
Dialogic, Diva, Eicon, Eicon Networks, Eiconcard and SIPcontrol, among others, are either registered trademarks or trademarks of Dialogic. Dialogic's trademarks may be used publicly only with permission from Dialogic. Such permission may only be granted by Dialogic’s legal department at 9800 Cavendish Blvd., 5th Floor, Montreal, Quebec, Canada H4M 2V9. Any authorized use of Dialogic's trademarks will be subject to full respect of the trademark guidelines published by Dialogic from time to time and any use of Dialogic’s trademarks requires proper acknowledgement. The names of actual companies and products mentioned herein are the trademarks of their respective owners.
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