Dialogic® Brooktrout® Fax Products
Windows End User Guide
SDK 6.6
March 2013 931-140-14
www.dialogic.com
Copyright and Legal Notice
Copyright © 1998-2013. Dialogic Inc. All Rights Reserved. You may not reproduce this document in whole or in part
without permission in writing from Dialogic Inc. at the address provided below.
All contents of this document are furnished for informational use only and are subject to chan ge without notice and do not
represent a commitment on the part of Dialogic Inc. and its affiliates or subsidiaries ("Dialogic"). Reasonable effort is made
to ensure the accuracy of the information contained in the document. However, Dialogic does not warrant the accuracy of
this information and cannot accept responsibility for errors, inaccuracies or omissions that may be contained in this
document.
IINFORMATION IN THIS DOCUMENT IS PROVIDED IN CONNECTION WITH DIALOGIC® PRODUCTS. NO
LICENSE, EXPRESS OR IMPLIED, BY ESTOPPEL OR OTHERWISE, TO ANY INTELLECTUAL PROPERTY RIGHTS
IS GRANTED BY THIS DOCUMENT. EXCEPT AS PROVIDED IN A SIGNED AGREEMENT BETWEEN YOU AND
DIALOGIC, DIALOGIC ASSUMES NO LIABILITY WHATSOEVER, AND DIALOGIC DISCLAIMS ANY EXPRESS OR
IMPLIED WARRANTY, RELATING TO SALE AND/OR USE OF DIALOGIC PRODUCTS INCLUDING LIABILITY OR
WARRANTIES RELATING TO FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR
INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHT OF A THIRD PARTY.
Dialogic products are not intended for use in certain safety-affecting situations. Please see
http://www.dialogic.com/company/terms-of-use.aspx for more details.
Due to differing national regulations and approval requirements, certain Dialogic products may be suitable for use only in
specific countries, and thus may not function properly in other countries. You are responsible for ensuring that your use of
such products occurs only in the countries where such use is suitable. For information on specific products, contact
Dialogic Inc. at the address indicated below or on the web at www.dialogic.com.
It is possible that the use or implementation of any one of the concepts, applications, or ideas described in this document,
in marketing collateral produced by or on web pages maintained by Dialogic may infringe one or more patents or other
intellectual property rights owned by third parties. Dialogic does not provide any intellectual property licenses with the
sale of Dialogic products other than a license to use such product in accordance with intellectual property owned or validly
licensed by Dialogic and no such licenses are provided except pursuant to a signed agreement with Dialogic. More detailed
information about such intellectual property is available from Dialogic's legal department at 6700 de la Cote-de-Liesse
Road, Suite 100, Borough of Saint-Laurent, Montreal, Quebec, Canada H4T 2B5. Dialogic encourages all users of its
products to procure all necessary intellectual property licenses required to implement any concepts or
applications and does not condone or encourage any intellectual property infringement and disclaims any
responsibility related thereto. These intellectual property licenses may differ from country to count ry and it
is the responsibility of those who develop the concepts or applications to be aware of and comply with
different national license requirements.
Dialogic, Dialogic Pro, Dialogic Blue, Veraz, Brooktrout, Diva, BorderNet, PowerMedia, ControlSwitch, I-Gate, Mobile
Experience Matters, Network Fuel, Video is the New Voice, Making Innovation Thrive, Diastar, Cantata, TruFax,
SwitchKit, Eiconcard, NMS Communications, SIPcontrol, Exnet, EXS, Vision, inCloud9, NaturalAccess and Shiva, among
others as well as related logos, are either registered trademarks or trademarks of Dialogic Inc. and its affiliates or
subsidiaries. Dialogic's trademarks may be used publicly only with permission from Dialogic. Such permission may only be
granted by Dialogic's legal department at 6700 de la Cote-de-Liesse Road, Suite 100, Borough of Saint-Laurent, Montreal,
Quebec, Canada H4T 2B5. Any authorized use of Dialogic's trademarks will be subject to full respect of the trademark
guidelines published by Dialogic from time to time and any use of Dialogic's trademarks requires proper
acknowledgement.
The names of actual companies and products mentioned herein are the trademarks of their respective owners.
page 2
Hardware Limited Warranty
Refer to the following Dialogic web site for information on hardware warranty information, which applies unless different
terms have been agreed to in a signed agreement between yourself and Dialogic Corporation or its subsidiaries. The listed
hardware warranty periods and terms are subject to change without notice. For purchases not made directly from Dialogic
please contact your direct vendor in connection with the warranty period and terms that they offer.
http://www.dialogic.com/warranties
page 3
Contents
About this Publication - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7
Manual Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
SR140 Telephony Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Updated Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Dialogic® Brooktrout® TR1034 Fax Board Terminology . . . . . . . . . . . . . . . . . . . . . . . . 11
Getting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Chapter 1 – Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Fax Board and Virtual Modules (SR140) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
SR140 Product Family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Feature Pack Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Upgrade Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Demonstration Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Software Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Product Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 2 – Installing Dialogic® Brooktrout® TR1034 and TruFax®
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing Your Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Verifying Brooktrout Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Viewing Brooktrout Board Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
March 2013
4
Contents
Chapter 3 – Activating Dialogic® Brooktrout® SR140 Software. . 26
Preparing for Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using the License Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Displaying and Copying Node IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Displaying and Copying Node ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Starting the License Activation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Activating a License Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Overriding the Default MAC Address Used for Node Locking . . . . . . . . . . . . . . . . . . . . 39
Activating a License Using the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Activating a License Using Email or Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Installing Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Logging Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Managing License Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Naming License Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Backing Up Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Removing Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Re-installing a License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Replacing Lost or Unrecoverable Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Re-Installing Your Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Restoring License Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Re-Hosting License Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Chapter 4 – Configuring Dialogic® Brooktrout® SR140 Software and
TR1034/TruFax® Boards . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Running the Dialogic® Brooktrout® Configuration Tool for the First Time . . . . . . . . . . . . . 64
Configuring in Wizard Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Configuring IP Call Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Configuring SIP Call Control Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Configuring H.323 Call Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Applying Changes after the Configuration is Complete . . . . . . . . . . . . . . . . . . . . . 86
Configuring PSTN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Configuring in Advanced Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Getting Help From the Dialogic® Brooktrout® Configuration Tool . . . . . . . . . . . . . . . . 96
Configuration Tool Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Driver Parameters (All boards) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
BTCall Parameters (All boards) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
March 2013 5
Contents
Debugging Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Call Control Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Module Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
IP Call Control Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Returning to the Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Chapter 5 – Testing Dialogic® Brooktrout® SR140 Software and
TR1034/TruFax® Boards . . . . . . . . . . . . . . . . . . . . . . . . . 128
Installing the FDTool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Menus and Submenus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Running the FDTool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Generating Logs for Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Chapter 6 – Dialogic® Brooktrout® SR140 Software and
TR1034/TruFax® Specifications . . . . . . . . . . . . . . . . . . . 141
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
RTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Signal Generation/Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Supported and Tested Devices for Interoperability . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Telephony Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Installation and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Application Programming Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Dial String Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
March 2013 6
About this Publication
This Dialogic® Brooktrout® Fax Products Windows End User Guide
is for users running either of the following in a Windows
environment:
Dialogic® Brooktrout® SR140 Fax Software
Dialogic® Brooktrout® TR1034 Series and Dialogic Brooktrout®
TruFax® boards.
Refer to the Dialogic® Brooktrout® Fax Products Linux End User
Guide if you operate in a Linux environment.
This document contains the following chapters:
Chapter 1 explains how you get started installing and
configuring Dialogic® Brooktrout® software and hardware in a
Windows environment.
March 2013 7
Chapter 2 explains how to install your Dialogic® Brooktrout®
TR1034 Series and Dialogic® Brooktrout® TruFax® boards.
Chapter 3 describes how to activate Dialogic® Brooktrout®
SR140 Fax Software using the Dialogic® Bro okt rou t® Licen se
Manager.
Chapter 4 describes how to configure the Dialogic® Brooktrout®
Fax Software with Dialogic® Brooktrout® SR140 Software and
TR1034/TruFax boards.
Chapter 5 explains testing the Dialogic® Brooktrout® SR140
Fax Software and Dialogic® Brooktrout® TR1034/TruFax®
boards.
Chapter 6 provides specifications for Dialogic® Brooktrout®
SR140 Fax Software and Dialogic® Brooktrout®
TR1034/TruFax® boards.
Manual Conventions
This manual uses the following conventions:
Italics denote the names of variables in the prototype of a
function, and file names, directory names, and program names
within the general text.
The Courier font in bold indicates a command sequence entered
by the user at the system prompt, for example:
cd /Brooktrout/Boston/bfv.api
The Courier font not bolded indicates system output, for
example:
Manual Conventions
C:>Files installed
The Courier font also denotes programming code, such as C and
C++. Programming code appears in program examples.
Bold indicates the data type of the prototype of a function,
Dialogic® Brooktrout® Bfv API functions, dialog boxes, dialog
box controls, windows, and menu items.
Square brackets [ ] indicate that the information to be typed is
optional.
Angle brackets < > indicate that you must supply a value with the
parameter.
.
The Caution icon is used to indicate an action that could cause harm to
the software or hardware.
The Warning icon is used to indicate an action that could cause harm to
the user.
Related Documents
.
March 2013 8
For product information, white papers, FAQs, and more, access the
Dialogic web site at www.dialogic.com.
SR140 Telephony Requirements
Physical Media Call Control
SR140 Telephony Requirements
Ethernet 10/100 T.38 v0 or v3
RTP V2 G.711
H.323
SIP
March 2013 9
Terminology
Updated Terminology
The current version of this document includes terminology that
differs from previous versions. Please note the changes below:
Former Te rminology Replaced with...
Host-based fax Dialogic® Brooktrout® SR140 Fax Software
Terminology
Virtual modules
Virtual boards
Software modules
VoIP modules
SR140 virtual modules
TR1000 Series SDK Dialogic® Brooktrout® SDK
TR1000 Series Product Dialogic® Brooktrout® Fax Board
TR1000 Series Module
TR1000 Series Board
Brooktrout System Software Dialogic® Brooktrout® Runtime Software
or
Brooktrout SR140 Fax Software
or
SR140 Software
or
SR140
or
Brooktrout fax board
or
board
March 2013 10
Terminology
Dialogic® Brooktrout® TR1034 Fax Board Terminology
The Dialogic® Brooktrout® TR1034 Fax Board is also referred to
herein by one or more of the following terms, or like terms including
“TR1034”:
Brooktrout TR1034 Fax Board
Brooktrout TR1034 Board
TR1034 Fax Board
TR1034 Board
March 2013 11
Getting Technical Support
Dialogic provides technical services and support for customers who
have purchased hardware or software products from Dialogic. If you
purchased products from a reseller, please contact that reseller for
technical support.
To obtain technical support, please use the web site below:
www.dialogic.com/support
Getting Technical Support
March 2013 12
1 - Getting Started
This chapter provides an introduction and quick start installation
instructions for installing the Dialogic® Brooktrout® software and
hardware in a Windows environment.
Refer to the Dialogic® Brooktrout® SR140 Fax Products Linux User
Guide if you operate in a Linux environment.
March 2013 13
Fax Board and Virtual Modules (SR140)
Fax Board and Virtual Modules (SR140)
Dialogic’s intelligent fax board platform, the Dialogic® Brooktrout®
TR1034 Fax Board, provides Dialogic ISV (Integrated Software
Vendor) partner’s fax application with the capability to communicate
from their application to the telephone or IP network.
For software-only systems using IP only, Dialogic implemented the
SR140 as a virtual module. Although it is software, the SR140
appears to the fax application just like a board. That helps simplify
your fax application publisher to provide a single product that works
for hardware and software.
March 2013 14
SR140 Product Family
There are two major SR140 products, the original full SR140 and the
SR140-L. Each product differs in the available function al ity , with
the full SR140 having the highest functionality. The tables below
summarize the feature set available for the different SR140 prod ucts
over the course of their release history.
Note: Full SR140 and SR140-L licenses cannot co-exist in the same
system.
Table 1. Full SR140 Release History
Release Date Example Model Name Feature Set
SR140 Product Family
R1 March 2008 SR140-4F
R2 February
2009
R3 April 2010 SR140-4-R3
SR140-4F-V.34
T.38 V.17
Advanced Fax (Very High Res,
MMR, JBIG/Color passthrough)
T.38 V.34
T.38 V.17
Advanced Fax (Very High Res,
MMR, JBIG/Color passthrough
G.711 RTP
IVR
T.38 V.34
T.38 V.17
Advanced Fax (Very High Res,
MMR, JBIG/Color passthrough
March 2013 15
Table 2. SR140-L Release History
Release Date Example Model Name Feature Set
SR140 Product Family
R1 April 2010 SR140-L-4-R1
Feature Pack Licenses
Feature pack licenses are available to al low you to add features
matching a later release. The feature pack license is added to your
existing license to bring you up to the latest set of available features.
For example, if you currently own an original SR1 40 R1 (S R140- 4F),
you can obtain an upgrade pack license (SR140-FeaturePack-4-R3)
that will add in the new features, without first requiring an R2
feature pack license.
Maximum eight channels per
system
T.38 V.17
Advanced Fax (Very High Res,
MMR, JBIG/Color passthrough)
March 2013 16
Upgrade Licenses
SR140 Product Family
Upgrade licenses allow you to add the feature set of the full SR140 to
the SR140-L. The upgrade license is added to your existing license
to bring you up to the latest set of available features.
For example an SR140-L-2-R1 together with a SR140-L-UPGRADESR140-2-R3 will have the same features as an SR140-2-R3.
Demonstration Licenses
Demonstration licenses are available for both the SR140 and
SR140-L. Demonstration licenses will cause each transmitted or
received page to be overlaid with the word 'Demonstration'. Only one
demonstration license can be installed in a system at any time and
cannot be used together with non-demonstration licenses.
Demonstration licenses expire after some time period, typically 30
days from when the license was first activated. The License Manager
displays when a demonstration license is due to expire. If a
demonstration license expires, it will cause the SR140 to stop
functioning. You will need to delete any demonstration licenses that
have expired before you can use a nondemonstration license. You
may delete the demonstration license using the License Manager or
manually.
March 2013 17
Software Licenses
The SR140 Virtual Module is delivered together with your fax
application. The SR140 license is the right to use the software
products in an entitlement purchased from Dialogic. The license is
represented by the contents of a License File that is used by the
software to restrict use to that entitlement. When you install the
software, you acknowledge the License Agreement that governs
SR140 licensing.
A License Key is delivered in paper form or electronic form and
shows you what your entitlement is, and provides a License Key to
allow you to apply your entitlement to a computer system when you
install the SR140 Fax Software.
Make sure to keep your License Key certificate in a safe place, where
you can find it easily.
Software Licenses
Product Activation
As well as helping you stay within your entitlement, your SR140 Fax
Software product uses copy protection technology. Following
installation of the software, Product Activation is a process for tying
a license to a particular system, limiting use of that licensed
software to one computer system. Product Activation is simple and
may be completed via the License Manager, the Internet, email or by
fax and involves supplying your License Key shown on the License
Key certificate and a unique identifier of the computer system that
can be used to lock a license to a computer (known as node-locking).
Configuration
All modules - virtual modules or real boards - need to know how to
handle call control over the IP network. Once you have installed the
software and activated your product, you need to enter settings that
control how connections are made between the IP network and the
virtual module. This process is called configuration.
March 2013 18
Getting it Working
Follow the steps below to get your Brooktrout fax hardware and/or
software working.
Hardware Installation
Product Activation
Configuration
Test
Product Activation
See Installing Dialogic® Brooktrout® TR1034 and TruFax®
Hardware on page 20
See Activating Dialogic® Brooktrout® SR140 Software on
page 26.
See Configuring Dialogic® Brooktrout® SR140 Software and
TR1034/TruFax® Boards on page 63.
See Testing Dialogic® Brooktrout® SR140 Software and
TR1034/TruFax® Boards on page 128.
March 2013 19
2 - Installing Dialogic® Brooktrout®
TR1034 and TruFax® Hardware
This chapter applies to users of the Dialogic® Brooktrout® TR1034
Series and Dialogic® Brooktrout® TruFax® boards. This chapter
does not apply to users of the Dialogic® Brooktrout® SR140 Fax
Software.
For detailed hardware installation instructions, see the hardware
installation card that came with your Brooktrout board.
March 2013 20
Installation Overview
This section describes how to install your fax board on a Windows
Server 2003 system.
If you already have the Dialogic® Brooktrout® Runtime Software
installed and working on your system, do the following:
Check your system to verify the minimum system requirements.
Install your fax board. Refer to Installing Your Board on page 22.
If this is a new installation, install the Brooktrout Software .
Configure your Brooktrout board. Refer to Configuring
Dialogic® Brooktrout® SR140 Software and TR1034/TruFax®
Boards on page 63.
Enter your dialing information.
Verify the installation. Refer to Verify in g Brooktrout Board
Installation on page 23.
Installation Overview
March 2013 21
Installing Your Board
Before installing your board, make sure you have assigned the board
a unique module number.
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Follow these instructions to install your Brooktrout board
into your computer:
1. Power off your PC and any peripheral equipment connected to it.
2. Unplug your PC power cord.
3. Remove the outside cover of your computer.
4. Open your computer and locate a free PCI slot in the computer
chassis.
5. Remove the slot cover.
6. Carefully align the Brooktrout board with the PCI slot and firmly
seat the board into the slot.
7. Tighten the mounting bracket screw to secure the board to the
chassis.
Installing Your Board
Warning: When installing the board, be sure that the mounting bracke t is
securely fastened to the chassis and the chassis is plugged into a
grounded three prong plug. Improper chassis or bracket grounding can
result in harmful or fatal electrical shock as well as component damage.
8. Replace the outside cover of your computer.
9. Use the cable supplied with your board a nd connect one end of the
cable into the RJ-45 telephone connector on the board’s mounting
bracket.
10. Plug the other end of the cable into the connector for your
telephone service.
11. Reconnect your PC power cord, and power on your computer.
March 2013 22
Verifying Brooktrout Board Installation
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Verify that the Brooktrout board is successfully installed
in your system:
1. Click either:
Control Panel, Administrative Tools, Computer Management
Control Panel, System, Hardware, Device Manager
The following screens appear, respectively.
Installing Your Board
March 2013 23
2. After installing your Brooktrout fax board, allow Windows Plug
and Play to locate and accept the device driver for the Brooktrout
board.
You must wait several moments while Windows Plug and Play
performs board verification and driver installation. Do not use your
mouse or press any keys on your keyboard during this time.
Installing Your Board
Note: After installing the Plug and Play driver on a Windows 2012
system, click the small flag in lower right hand corner to open
Action Center. The following dialog box appears:
Click Finish installing device software.
March 2013 24
Installing Your Board
Viewing Brooktrout Board Propertie s
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To view the board’s properties:
1. Double-click the board name in one of the screens, as shown in the
above window. The Brooktrout TRxStream Board Properties
dialog box appears.
2. Click the Device Details tab.
3. Click the
Configure option to use the Brooktrout Configuration
Tool to configure telephony.
March 2013 25
3 - Activating Dialogic® Brooktrout®
SR140 Software
This chapter describes how to activate a license for the Dialogic®
Brooktrout® SR140 Fax Software.
The SR140 Fax Software functionality is pr otected against piracy
and abuse by licensing technology that uses product activation. A
License Key is sold to the user who exchanges the key for a license
file during or after installing the software. The license file is tied to
the system during activation by imprinting a unique system
signature (a Node ID) on the license file, and is based on the
machine's MAC address.
March 2013 26
The License Key can either be a unique, paid-for license key that
provides a perpetual license or a demonstration license key that
results in software that provides limited support for a limited time.
Both types of product - licensed as demonstration or paid-for require activation. You have several ways to activate the product.
You can use the Dialogic® Brooktrout® License Manager application
to verify information about current licenses and to add new licenses
for your Dialogic® Brooktrout® products.
The application also verifies the following:
The signature of the license is not broken.
The license is not expired.
The Node ID of the license matches the Node ID of the computer
(sometimes referred to as the “Node Lock” of the computer).
The system clock is not set back.
Please contact Dialogic Technical Services and Support if you are
unable to use the license. See Getting Technical Support on page 12.
This document has the following sections:
Preparing for Activation on page 28.
Using the License Manager on page 29.
Activating a License Automatically on page 35.
Activating a License Using the Web on page 40.
Activating a License Using Email or Fax on page 46.
Installing Licenses on page 48.
Logging Information on page 50.
Managing License Files on page 51.
Removing Licenses on page 52.
Re-installing a License on page 53 .
March 2013 27
Preparing for Activation
To use the License Manager to activate your Brooktrout product,
perform the activation process from the system where the Dialogic®
Brooktrout® SR140 Fax Software is installed. Once the license is
activated, install the license file on that system (unless you activate
automatically which does not require installation).
Because the SR140 Fax Software is an IP-based technology, Dialogic
uses the IP network and the Internet to perform Product Activation.
Ideally, the system you are installing on should be connected to an
IP Network and to the Internet.
However you activate, Dialogic strongly recommends that you
archive the License Certificate and the License File once the product
has been activated.
Automatic activation must be performed using the License Manager
on the system which is to be licensed.
Preparing for Activation
Note: Because the license verifies if the system clock has been set
back, you should ensure that the system date is set correctly.
March 2013 28
Using the License Manager
The License Manager application is usuall y in stal le d wi th your fax
application.
To start the License Manager, use one of the following methods:
Start the License Manager from the Configuration Tool
Select Start → Program Files → Brooktrout →
Brooktrout License Manager
If you accepted the standard location to install your software,
double-click the brktlicmgr.exe file at the following location:
C:\Brooktrout\Boston\bin
Otherwise, go to the location where you chose to install the
software and double-click the brktlicmgr.exe file.
The License Manager window appears.
Using the License Manager
This window shows information for any installed licenses. The
application tries to determine license integrity and au then ticity .
Typical problems when validating licenses:
1. The license can have a broken signature.
2. The license can expire.
3. The license can have the wrong Node ID.
4. System clock can be tampered.
If the license has more than one problem, only the first detected
problem is indicated. For example, if the license has expired and
has a broken signature, only the broken signature is indicated on
the main screen.
March 2013 29
Displaying and Copying Node IDs
There may be more than one MAC address on the system. If so, you
can choose the MAC address in which to lock. The License Manager
allows you to view the Node ID representation of the first 20
Ethernet Adapter MAC addresses available on the system.
You need to use this function in order to node lock to a MAC address
in the system other than the default MAC address used for node
locking.
For information on node locking refer to Overriding the Default MAC
Address Used for Node Locking on page 39.
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Follow the steps below:
1. From the Utilities menu, select Display all node IDs. A screen like
the following appears.:
Using the License Manager
2. Double-click to select the Node ID. Right click and select Copy to
copy the Node ID.
March 2013 30
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