dialdpad Vi User Manual

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Voice Intelligence (Vi)™

Boosting Workplace Productivity

Voice Intelligence (Vi)™

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When it comes to improving your business, no instruction manual guarantees success.

To close deals and get more done, you might feel compelled to make a drastic change, like hiring an entirely new team or overhauling every single operations system.

But this all-or-nothing approach isn’t necessarily the answer. Instead, try implementing one change that has far-reaching effects.

Enter: Voice Intelligence (Vi)™

Vi. These two little letters can seem intimidating, but integrating our proprietary, real-time Artificial Intelligence technology into your workplace, has the power to make your team more efficient and effective.

In short, Vi helps you work smarter, not harder, so you can focus on what matters most: building a better business.

Vi tools help ramp up workplace productivity, increase sales, improve customer service,

and eliminate timeconsuming tasks.

dialdpad Vi User Manual

Voice Intelligence (Vi)™

How businesses are using

Artificial

Intelligence today.

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AI-powered technologies are becoming increasingly prevalent in the workplace, particularly in business communications. Companies are using voice transcription, digital platforms, chatbots, and smart

assistants to streamline communication so employees can accomplish more. In fact, experts predict that the global chatbot market is expected to grow at a compounded annual growth rate of more than 24%.1

And the rising popularity makes sense. Speech recognition technology on its own is valuable because it turns sound into text. Combine that with natural language processing and machine learning, and you have a tool that can not only transcribe voice data but also prescribe what to do with it. Now that’s powerful.

1 Chatbot Market Size, Share & Trends Analysis Report,” Grand View Research.

Voice Intelligence (Vi)™

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What’s the big deal with Vi?

Today, business-grade Vi tools or smart assistants go beyond the basic capabilities of their consumer counterparts, such as Siri or Alexa. Forget answering questions about the weather—these smart assistants help run automated call centers, facilitate customer service, boost marketing campaigns, provide support during sales conversations, and enhance consumers’ e-commerce experiences.

And they do it all through their unique ability to store and process massive amounts of verbal data, which they then use to share predictive insights, pinpoint patterns, and offer suggestions. This level of insight can have an incredible impact on business profits and everyday operations, helping employees accomplish more in half the time.

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