devolo GigaGate Service Manual

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Manual
The Network Innovation
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dVDLD
GIGAGATE
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© 2016 devolo AG Aachen (Germany)
While the information in this manual has been compiled with great care, it may not be deemed an assurance of product characteristics. devolo shall be liable only to the degree specified in the terms of sale and delivery.
The reproduction and distribution of the documentation and software supplied with this product and the use of its contents is subject to written authorisation from devolo. We reserve the right to make any alterations that arise as the result of technical development.
Trademarks
TM
Android
Linux
Ubuntu
Mac
iPhone
is a registered trademark of the Open Handset Alliance.
®
is a registered trademark of Linus Torvalds.
®
is a registered trademark of Canonical Ltd.
®
and Mac OS X® are registered trademarks of Apple Computer, Inc.
®
, iPad® and iPod® are registered trademarks of Apple Computer, Inc.
Windows® and Microsoft® are registered trademarks of Microsoft Corp.
®
, Wi-Fi Protected AccessTM, WPATM, WPA2TM and Wi-Fi Protected SetupTM are registered trademarks of the Wi-Fi-Alliance®.
Wi-Fi
devolo, dLAN
®
, Vianect® and the devolo logo are registered trademarks of devolo AG.
All other names mentioned may be trademarks or registered trademarks of their respective owners. Subject to change without notice. No liability for technical errors or omissions.
devolo AG
Charlottenburger Allee 60
52068 Aachen
Germany
www.devolo.com
Aachen, January 2017
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Contents
1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1 About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1.1 Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1.2 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.1.3 Safety notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.2 devolo on the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.1 What is WLAN? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.1.1 Wi-Fi or WLAN? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.1.2 Differences in WiFi frequency bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.2 The devolo GigaGate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.2.1 WiFi button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.2.2 Network jacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.2.3 Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.2.4 WiFi antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3 Initial use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.1 Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.2 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
3.3 Connecting the devolo GigaGate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.3.1 Connecting the devolo GigaGate Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.3.2 Connecting the devolo GigaGate Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.4 Installation of devolo software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4 Network configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4.1 Calling up the built-in configuration interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4.2 devolo Cockpit software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
4.3 Menu description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.3.1 Status overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.3.2 Basic settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
devolo GigaGate
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4.3.3 Bridge operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
4.3.4 Mobile devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
5 Annex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
5.1 Frequency range and transmitting power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
5.2 Channels and carrier frequencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
5.3 Disposal of old devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
5.4 Warranty conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
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Preface 5

1Preface

Thank you for placing your trust in this devolo product.
devolo GigaGate helps you set up your own gigabit network in just a few easy steps. The devolo GigaGate Base lets you transmit your Internet data to the devolo GigaGate Satellite using high­speed gigabit WiFi. You can connect a total of five network devices to the satellite using network cables and connect them to the Internet. Additional devices such as smartphones, tablets or laptops can be add­ed to the home network over a separate and secure WiFi network.

1.1 About this manual

Carefully read all safety and operating instructions be­fore setting up the device and store the manual and in­stallation guide for later reference.
After a brief introduction to WiFi, the different frequen­cy bands as well as an introduction to the devolo GigaGate in Chapter 2, Chapter 3 devolo GigaGate tells you how to successfully start us­ing the adapter in your network. Chapter 4 describes the configuration options for the integrated configura­tion interface in detail. Information about the environ-
mental compatibility of the device and our warranty terms can be found in Chapter 5 and conclude the manual.
Icons
This section contains a brief description of the icons used in this manual.
Very important note. Failure to observe this note may result in damage.
Important note that should be observed.
Additional information, background material and configuration tips for your device.

1.1.1 Intended use

Use the devolo GigaGate as described in these instruc­tions to prevent damage and injuries.
The device may be used only indoors.
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6 Preface

1.1.2 CE conformity

The product conforms to the basic requirements of directives 2014/53/EU, 2014/35/EU and the other relevant requirements of the Radio and Telecommuni­cations Terminal Equipment Act (FTEG).
The product is intended for operation in the EU, Switzerland and Norway.
The product is a Class B product. This class may cause interference when used in residential environments.
A printout of the CE declaration is included with the product. You can also find it online at
www.devolo.com
.

1.1.3 Safety notes

It is essential to have read and understood all safety and operating instructions before the devolo device is used for the first time; keep them safe for future refer­ence.
DANGER due to electricity
Users should never open devolo devices. Opening the device poses a risk of electric shock!
devolo device from the mains supply by unplugging the mains plug from the power socket. Then contact qual­ified specialist personnel (after-sales service) exclusive­ly. Damage is deemed to have occurred, for example,
if the power cable or the power plug is damaged.if the devolo device has been showered with liq-
uid (such as rain or other water).
if the devolo device is inoperable.if the housing of the devolo device is damaged.
If installing on a wall using screws, make sure that no gas, water or power lines in the wall get damaged.
There is a danger of electric shock!
devolo devices may be operated only on a mains power supply as described on the nameplate.Only
use the power cable or mains adapter included for the mains supply.
To disconnect devolo devices from the mains supply, unplug the device itself or its mains plug from the pow­er socket.
The electrical socket and all connected network devices should be easily acces­sible so that you can pull the mains plug quickly if needed.
devolo GigaGate
Users do not need to carry out any maintenance on de­volo devices. In the event of damage, disconnect the
devolo devices must only be used indoors.
Only use the devolo device at a dry location.
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Preface 7
Disconnect devolo devices from the mains supply to clean! Avoid cleaning agents containing
solvents, since they can cause damage to the housing. Only use a dry towel for cleaning.
DANGER due to overheating
devolo devices should be installed only at locations that guarantee adequate ventilation. Slots and open­ings on the housing are used for ventilation:
Do not cover devolo devices during operation. 쎲 Do not place any objects on devolo devices.Do not insert any objects into the openings of
devolo devices.
devolo devices must not be placed directly next
to a naked flame (such as fire or candles).
devolo devices must not be exposed to direct
heat radiation (e.g. radiator, direct sunlight).
DANGER due to overheating
The housing of the device can get hot during operation. Make sure that your device is in­stalled so that it is protected from being touched.

1.2 devolo on the Internet

For detailed information on our products and dLAN, visit www.devolo.com contains product descriptions and documentation, but also updates to devolo software and your device's firmware.
If you have any further ideas or suggestions related to our products, please don't hesitate to contact us at
support@devolo.com
. The WiFi area not only
!
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8 Introduction
Fig. 1: devolo GigaGate ensures you have WiFi and Internet throughout your home

2Introduction

2.1 What is WLAN?

WiFi refers to a WLAN (Wireless Local Area Network), the use of radio technology to network computers and other devices. While it is possible to wirelessly connect
computers in pairs ("peer-to-peer", p2p), a central ac­cess point is usually required to set up a network of multiple devices. This turns a WiFi router into an access point as well as a modem for Internet access and into a router for acting as a go-between within the network.
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Introduction 9
The wireless network established by an access point has only limited range. The reception range of the ac­cess point, also known as a "radio cell", is impeded by the walls of a building. In some cases, stable connec­tions are often only possible between WiFi devices within a single room.
Since it is not possible to rely on hardware such as net­work cables (in a LAN) or household wiring (in a dLAN) to control access to a WiFi network, wireless network­ing naturally presents special security challenges. WiFi networks therefore use a number of security measures, such as a concealed network name (SSID - Service Set Identifier), data encryption and access control via the MAC addresses of the devices (clients).

2.1.1 Wi-Fi or WLAN?

Wi-Fi is an invented brand name of the Wi-Fi Alliance, a consortium that certifies devices with wireless inter­faces. In many countries, Wi-Fi is also used synony­mously with WLAN, which if taken strictly, is incorrect, because Wi-Fi designates the wireless standard and WLAN the wireless network.

2.1.2 Differences in WiFi frequency bands

The devolo GigaGate supports WiFi frequencies of 2.4 GHz and 5 GHz for an optimal WiFi transmission rate.
Both frequency bands have their pros and cons and showcase their strengths best when combined togeth­er.
2.4 GHz frequency band
The 2.4 GHz frequency band is used by many everyday wireless devices, e.g. by cordless phones, microwaves, Bluetooth devices and network devices that rely on the
802.11b, 802.11g and 802.11n WiFi standards. The high level of spread is also a decisive disadvantage be­cause there are only a few channels free of overlap in the 2.4 GHz frequency band that can be used in paral­lel and without interference for WiFi. In addition, the large number of devices present often causes interfer­ence that makes using the Internet very slow over WiFi. In theory, the maximum transfer rate a product can at­tain when using the 802.11n WiFi standard is up to 300 Mbps. In a home network, however, everyday fac­tors that contribute to attenuation such as furniture, vases or concrete walls result in a lower transfer rates.
5 GHz frequency band
The 5 GHz frequency band is used by significantly few­er devices than the 2.4 GHz band, which means it is not as overloaded and experiences less interference. In theory, users have up to 19 channels available when using 802.11ac. The 802.11ac WiFi standard achieves
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10 Introduction
Fig. 2: devolo GigaGate Base and Satellite
a transfer rate of up to 1300 Mbps thanks to the larger channel bandwidth and improved data transmission technology.

2.2 The devolo GigaGate

The devolo GigaGate Base is equipped with:
One LED that indicates the devolo GigaGate Base
operation
One LED that indicates the status of the connec-
tion between the Base and Satellite
The LED status display can be disa­bled on the GigaGate configuration interface (see Chapter 4.3.2 Basic set- tings).
One gigabit network jack (1000 Mbps)Four internal WiFi antennas that use 4x4 Quan-
tenna technology (point-to-point connection),
Fold-down feet
Four holes (on each side) for wall mounting
One power socket for the included mains adapter.
The devolo GigaGate Satellite is equipped with:
One LED that indicates the devolo GigaGate Sat-
ellite operation
an LED that displays the status of the connection
between the Satellite and Base
One WiFi button with LED status display which
enables WiFi devices to connect using WPS
One gigabit network jack (1000 Mbps)Four Fast Ethernet ports (100 Mbps)Four internal WiFi antennas that rely on 4x4
Quantenna technology (point-to-point connec­tion) as well as two internal WiFi antennas, which can be used to establish a WiFi connection to other network devices
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Introduction 11
Fold-down feet
Four holes (on each side) for wall mounting
쎲 쎲
One power socket for the included mains adapter.
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12 Introduction
Fig. 3: Front side of the GigaGate device
Power LED
Home LED
Gigabit LED
devolo GigaGate Base
devolo GigaGate Satellite
WiFi LED
Fast Ethernet
Holes for wall mounting
With house button
with WiFi button
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Introduction 13
Fig. 4: Rear side of the GigaGate device
Power supply
Gigabit LAN
Fast Ethernet
devolo GigaGate Base
devolo GigaGate Satellite
Reset button
Fold-down feet
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14 Introduction
Flashing behaviour of the LEDs
LED
White LED
White LED
Flashing behaviour
Lights up steady
Flashes at intervals of 0.5 sec. (on/off)
Lights up steady
Meaning
Network-compati­ble devices are connected to devolo GigaGate devices using a network cable
A secure WiFi connection (WPS) is established between the devolo GigaGate and a network device
There is an encrypted WiFi connection between the devolo GigaGate and a network device
LED
White LED
Red LED Lights up
White LED
Flashing behaviour
Flashes at intervals of 2 sec. (on/off)
Lights up steady
steady
Flashes at intervals of 2 sec. (on/off)
Lights up steady
Meaning
A gigabit connec­tion is estab­lished between the base and the satellite
Data transmis­sion rate in opti­mum range
Data transmis­sion rate not in optimum range
devolo GigaGate devices are in the start-up process
devolo GigaGate devices are sup­plied with power and are ready to operate
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Introduction 15
Fig. 5: WiFi button on the GigaGate Satellite

2.2.1 WiFi button

The WiFi button controls the following WiFi functions:
Connecting WiFi devices via WPS
If the device is still on factory defaults, tap the
WiFi button in order to activate WPS.
Information on incorporating WiFi­compatible terminal devices using WPS can be found in Chapter 4.3.4 Mobile devices.
WPS, developed by the WiFi Alliance, is one of the encryption standards in a WiFi network. The objective of WPS is to make it easier to add de­vices to an existing network.

2.2.2 Network jacks

The total of five devolo GigaGate Satellite network jacks allows you to connect your computer, your multi­functional device, your network attached storage (NAS), your SmartTV and your game console to the In­ternet using commercially available network cables without having to purchase a separate switch. Addi­tional network devices can be connected to the Inter­net using WiFi connection of the devolo GigaGate Satellite.
At least one Cat 5e cable (1000 Mbps) is necessary (contained in the scope of delivery) for the optimal speed of both gigabit ports (1x Base, 1x Satellite). The four Fast Ethernet ports require at least one Cat 5 cable to achieve the full transmission rate of 100 Mbps.

2.2.3 Reset

The Base and Satellite Reset button (the small opening between the power connection and the gigabit network jack) has two different functions:
The device restarts if you press the Reset button
for less than 10 seconds.
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16 Introduction
To change the configuration of the
devolo GigaGate back to the factory defaults, press the Reset button for more than 10 sec- onds. Keep in mind that all settings that have already been configured will be lost!
You can use a pointed object (such as a paper clip) to press the Reset button.

2.2.4 WiFi antennas

The four internal WiFi antennas on the devolo GigaGate Base have 4x4 Quantenna technolo­gy. A total of four parallel point-to-point connections with a speed of up to 1,300 Mbps are set up here for the devolo GigaGate Satellite using the less interfer­ence-prone 5 GHz frequency band.
The devolo GigaGate Satellite also has two internal antennas which can be used to establish a WiFi con­nection to other network devices.
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Initial use 17

3Initial use

This chapter covers everything you need to know to set up your devolo GigaGate. We provide a brief description of the connection to both devices and briefly introduce the devolo software. Further, detailed information is available at www.devolo.com

3.1 Package contents

Please ensure that the delivery is complete before be­ginning with the installation of your devolo GigaGate.
Starter Kit
devolo GigaGate Basedevolo GigaGate SatelliteTwo mains adapters with power cablesTwo network cables (Cat 5e, 1000 Mbps)Hard copy of installation guideCE declaration
or
Expansion:
devolo GigaGate SatelliteOne mains adapter with power cableOne network cable (Cat 5e, 1000 Mbps)Hard copy of installation guide
.
CE declaration
devolo AG reserves the right to change the package contents without prior notice.

3.2 System requirements

Operating systems: Windows 7 (32 bit/64 bit),
Windows 8 (32 bit/64 bit), Windows 8 Pro (32 bit/ 64 bit), Windows 10 (32 bit/64 bit), Windows 10 Pro (32 bit/64 bit), Linux (32 bit/64 bit), Mac (OS X 10.6)
Network jack
You require a router with a free giga­bit network connection for the opti­mal transmission rate of the devolo GigaGate. Connect the devolo Gi­gaGate Base and the router using the included network cable.
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18 Initial use
3.3 Connecting the
devolo GigaGate
The device may be used only indoors.
Write down the devolo GigaGate Satellite WiFi key before adding your WiFi-compatible termi­nal devices to the network. You will find this
unique WiFi key on the label on the underside of the housing.
Enter the devolo GigaGate Satellite WiFi key on your laptop, tablet or smartphone later on as a network security key to establish an encrypted connection with the WiFi network.
In the following sections we describe how to connect the devolo GigaGate and integrate it into the network. We clarify the exact procedures based on potential net­work scenarios:

3.3.1 Connecting the devolo GigaGate Base

Plug the provided power cable for the
devolo GigaGate Base into an electrical socket. As soon as the Power LED lights up white continu­ously (after approximately 60 sec.), the Base is ready to operate.
To disconnect devolo devices from the mains supply, unplug the device itself or its mains plug from the pow­er socket.
The electrical socket and all connect­ed network devices should be easily accessible so that you can pull the mains plug quickly if needed.

3.3.2 Connecting the devolo GigaGate Satellite

Place the devolo GigaGate Satellite in the
desired location.
Plug the provided power cable for the
devolo GigaGate Satellite into an electrical socket. As soon as the Power LED lights up white continuously (after approximately 60 sec.), the Satellite is ready to operate.
devolo GigaGate
Connect the devolo GigaGate Base to an availa-
ble network jack on your Internet access device (e.g. your WiFi router) using the network cable provided.
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Initial use 19
Fig. 6: Setting up the devolo GigaGate connections
The devolo GigaGate Base and the devolo GigaGate Satellite connect automat­ically over gigabit WiFi. The Home LED flash­es while the connection is established. Once the WiFi connection between the
Connecting devices to the devolo GigaGate Satel­lite using network cables
Use a network cable to connect your powered
devices to the devolo GigaGate Satellite. The internet connection over the network cable is established automatically.
devolo GigaGate Base and the devolo GigaGate Sat- ellite is established, the Home LED on both devices lights up continuously. To disconnect devolo devices from the mains supply, unplug the device itself or its mains plug from the power socket.
For optimal transmission rates, con­nect the gigabit network cable in­cluded in the scope of delivery to the corresponding gigabit network jack.
Additional network cables are re­quired to connect additional devices.
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20 Initial use
Connecting devices to the devolo GigaGate Satel­lite WiFi network using the WiFi button
Select the WPS setting on your tablet or smart-
phone.
For devices with the Android operating sys­tem, you can find the WPS settings under WiFi/Advanced Settings. ating system does not support WPS.
Briefly press the WiFi button to establish an
The Apple iOS oper-
encrypted WiFi connection.
or
Use the WiFi Protected Setup (WPS) setting in
the devolo GigaGate user interface to connect your devices to the WiFi network using a PIN.
Connecting devices to the devolo GigaGate Satel­lite WiFi network using the network key
Devices without WPS functionality can also be con­nected to the devolo GigaGate Satellite WiFi network.
Select the network name (SSID – Service Set Iden-
tifier) of the devolo GigaGate WiFi network on your laptop or computer.
Enter the WiFi key you wrote down earlier as the
network security key to establish the WiFi connec­tion.
For more information on the configuration inter­face, refer to Chapter 4 Network configura- tion.

3.4 Installation of devolo software

Installing devolo Cockpit software
The devolo Cockpit computer program finds all of the accessible devolo devices in your network and displays information about these devices. The software takes you to the configuration interface to configure your WiFi network on a computer.
Software for Windows
The devolo Cockpit software is available at
www.devolo.com/cockpit
downloaded the installation file to your PC, start it by double-clicking on it.
Use the installation wizard to install devolo Cockpit for using the device with the Windows operating sys­tem. You can find the installed application in the Start
All Programsdevolo program group.
Software for Mac (OS X)
The devolo Cockpit software is available at
www.devolo.com/cockpit
. After you have
. After you have
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Initial use 21
downloaded the installation file to your PC, start it by double-clicking on it.
Software for Linux (Ubuntu)
The devolo Cockpit software is available at
www.devolo.com/cockpit
downloaded and installed the installation file to your PC, start the file.
You can find more information about the devolo Cockpit software online at
www.devolo.com/cockpit
. After you have
.
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22 Network configuration

4 Network configuration

The devolo GigaGate has a built-in configuration inter­face that can be called up using a standard web brows­er. All settings for operating the device can be modified here.

4.1 Calling up the built-in configuration interface

This enables you to access the built-in online configu­ration interface for the devolo GigaGate:
Open your operating system's start menu and
select devolo Cockpit software. Click the corre­sponding devolo GigaGate entry to go to the con­figuration interface of the device.
Then the program determines the current IP address and starts the configuration in the web browser.
You can find more information on devolo Cockpit software in Chapter 3.4 Instal- lation of devolo software.
By default, the configuration interface will open directly. However, if a login password was set using the option Management (adjacent symbol) Device security, you have to enter this first.
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Network configuration 23
Fig. 7: The devolo Cockpit in action

4.2 devolo Cockpit software

The devolo Cockpit software is a monitoring and encryption program that detects all accessible dLAN
and WiFi devices in your home network and combines them into one secure network. All accessible devices in your home network appear after starting the devolo Cockpit software. This may take a moment.
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24 Network configuration
All devices found in the network appear as adapter icons with the corresponding product name. The adapter in the middle of the network identified with the symbol shown here symbolises your locally connected device. If you have multiple devices connected locally, you can jump back and forth between them. Clicking an adapter icon with the mouse enables the corresponding dLAN device and highlights it.
The coloured connecting lines of the adapters illustrate the current transmission quality:
Green: the network connection is suitable for HD
video streaming.
Orange: the network connection is suitable for
SD video streaming and online gaming.
Red: the network connection is suitable for simple
data transfer and Internet access.
If data transmission from one device to another is ac­tually taking place, the data rate is displayed on the re­spectively highlighted adapter.
Settings and functions
You can configure settings for the devolo GigaGate Base and devolo GigaGate Satellite or for the net­work
using the tabs arranged on the side for each
adapter.
To do so, click the upper icon on the tabs arranged on the side.
Configuration options on the tabs arranged on the side:
You can reach the respective configuration interface of your devolo GigaGate Base and devolo GigaGate Satellite through the de- vice configuration page.
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Network configuration 25
Fig. 8: devolo GigaGate Satellite interface

4.3 Menu description

All menu functions are described in the corresponding interface as well as in the associated chapter in the manual. The sequence of the description in the manual follows the structure of the menu.
The three (Base) or four central areas (Satellite) of the configuration interface are displayed on the bottom edge of the screen. Click the button of an area to move directly into it.
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26 Network configuration
Base/Satellite: You can find all informa­tion about this devolo GigaGate in the Status overview area as well as informa­tion about the devices connected to the Satellite. In addition to setting up an access key to protect the device against unauthorised access, the devolo GigaGate firmware can also be updated here.
Base/Satellite: Configuration options for language selection, device security and for the connected network devices are locat­ed in the Basic configuration area.
Base/Satellite: You can change the name of the bridge, hide the SSID as well as configure various WiFi settings in the
Bridge service area.
Satellite: You can connect devices auto-
matically using the WPS pin or manually using the WiFi network in the Mobile de- vices area. In addition, the network name, encryption or WiFi mode can be changed here.
Click OK to save the settings of the respective area of the configuration interface. Click Cancel to leave the respective area of the configuration interface.

4.3.1 Status overview

In the Status overview area, change the settings for the network as well as for in­dividual devolo GigaGate devices.
Satellite:
Bridge status and frequency band in useWiFi status and frequency band in useEthernet status
Base:
Bridge status and frequency band in useEthernet statusFirmware versionAccess passwordNetwork settings
Click or tap the respective icon to go the corresponding area.
Configuring the bridge status
Bridge status Configure Bridge
WiFi bridge on/off
Using the on/off switch, the devolo GigaGate Base can be switched on and off manually. After clicking OK, the device is deactivated and is no longer accessi­ble over WiFi.
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Network configuration 27
In order to form a new connection to the WiFi bridge, connect your laptop to the devolo GigaGate Base using a network cable. Switch the WiFi bridge back on in the configuration interface.
Defining the bridge network name
Bridge network name
The network name (SSID) defines the name of your wireless network between the devolo GigaGate Base and devolo GigaGate Satellite.
Assigning the WiFi key
Key
The devolo GigaGate Satellite creates an encrypted WiFi connection to the devolo GigaGate Base using the WiFi key entered here.
You can either use the pre-set password or create your own password to secure your WiFi network.
Selecting the WiFi standard
Mode
Here, you can select the supported WiFi standards for the devolo GigaGate Base
802.11a+n+ac: Default setting with high level of com­patibility. With this selection, the devolo GigaGate Base supports the listed WiFi standards 802.11a,
802.11n and 802.11ac.
802.11a+n: With this setting, the devolo GigaGate Base only supports the two WiFi standards 802.11a and 802.11n.
802.11a: This setting exclusively supports the WiFi standard 802.11a.
Setting the channel bandwidth
Channel bandwidth
Here, you can set the channel bandwidth of the indi­vidual WiFi standards. The available options are:
20 MHz: Suitable for the WiFi standards 802.11a,
802.11b and 802.11g. Up to four non-overlapping WiFi channels are available here.
:
40 MHz: Suitable for the Wi-Fi standard 802.11n. Up to two non-overlapping WiFi channels are available here.
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28 Network configuration
80 MHz: Default setting. Suitable for the WiFi standard
802.11ac. Up to five non-overlapping channels are
available here.
Reading MAC address of the devolo GigaGate Base
5 GHz Bridge monitor
Connected Bridge devices
Here, the connected devolo GigaGate Base is shown with the MAC address and the date of the last login.
The MAC address provides a unique identifier for the hardware interface of every individual network device (e.g. the WiFi adapter of a com­puter or Ethernet port of a printer). It consists of six two-digit hexadecimal numbers, each sepa­rated by a colon (e.g. 00:0B:3B:37:9D:C4).
Deactivating the WiFi function of the devolo GigaGate Satellite
WiFi status Access point
Wi-Fi on/off
Using the on/off switch, the WiFi function of the devolo GigaGate Satellite can be switched on and off manually. After clicking OK, the WiFi function of the device is deactivated.
The WiFi function of the devolo GigaGate is enabled by de­fault.
Changing the network name (SSID)
Bridge network name
The Bridge network name determines the name of your wireless network. You can see this name when logging onto the WiFi, allowing you to identify the cor­rect WiFi network.
Here, you can customise the WiFi network name (SSID) manually. This network name is important for connect­ing to other WiFi-compatible devices later on.
Hiding the network name (SSID)
Hide SSID yes/no
If you enable the Hide SSID option, your wireless net­work remains hidden. In this case, potential network users must know the exact SSID and enter it manually to be able to set up a connection.
Some WiFi adapters have difficulty connecting to such hidden wireless networks. If the connec­tion with a hidden name poses problems, first try setting up the connection with a visible net­work name and then hiding the network name afterwards.
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Network configuration 29
Selecting the WiFi encryption
Encryption
The WPA and WPA/WPA2 (WiFi Protected Access) security standards are available for securing data transmission in your wireless network.
This method allows for individualised keys consisting of
letters and numbers with a length of up to 63 char­acters. You can simply enter them via the keyboard.
WPA2 (Wi-Fi Protected Access 2): Default setting. The encryption standard is based on secure AES encryption (Advanced Encryption Standard). A 128-bit key is used for securing the WiFi connection between devolo GigaGate Satellite and the WiFi-compatible device.
WPA/WPA2 (Wi-Fi Protected Access): With this setting, the devolo GigaGate Satellite supports both dis­played encryption standards. Using this is recommend­ed if both newer and older devices without WPA2 support are connected to the WiFi network.
None: Encryption not set. Without encryption, data is transmitted from the client computers to the devolo GigaGate Satellite in your wireless network unprotected and there is also no password required to connect.
You should always encrypt the con­nections in your WiFi network. Other­wise anyone within range could penetrate into your network.
Save all modified settings before leaving this configu­ration area again by pressing OK to confirm them.
WPA2 is the WiFi encryption set by default for devolo GigaGate. The de­fault WiFi key is the WiFi key for the devolo GigaGate Satellite. You will find the key on the label on the underside of the housing.
Creating a WiFi key
Key
Using the WiFi key given here, the devolo GigaGate Satellite creates an encrypted WiFi connection to WiFi-compatible devices.
You can either use the pre-set password or create your own password to secure your WiFi network.
To do so, enter a corresponding number of characters into the Key field.
Selecting the WiFi standard
Mode
Here, you can select the supported WiFi standards:
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30 Network configuration
802.11b+g+n: Default setting with highest level of
compatibility. With this selection, the devolo GigaGate Satellite supports the listed WiFi standards 802.11b,
802.11g and 802.11n.
802.11b+g: With this setting, the devolo GigaGate
Satellite only supports the two WiFi standards
802.11b and 802.11g.
Setting the channel bandwith
Channel bandwidth
Here, you can set the channel bandwidth of the indi­vidual WiFi standards. The available options are:
Auto: The devolo GigaGate Satellite searches for the most suitable channel bandwidth automatically, de­pending on the connected WiFi devices, and establish­es the connection.
20 MHz: Suitable for the WiFi standards 802.11a,
802.11b and 802.11g. Up to four non-overlapping
WiFi channels are available here.
40 MHz: Suitable for the Wi-Fi standard 802.11n. Up to two non-overlapping WiFi channels are available here.
Selecting the channel
Channel
For operation as an access point, a (transmission) channel must be specified. There are 13 channels available. We recommend retaining the default setting Auto, since the devolo GigaGate Satellite regularly selects the channel itself with this setting. If no stations are connected, the device automatically selects a chan­nel every 2 hours.
Auto: The devolo GigaGate Satellite establishes the most suitable channel automatically, depending on the connected WiFi devices and the WiFi mode used.
1-13: The WiFi channel can also be set manually. Channel selection ranges from 1 to 13.
Monitoring devices connected via the network
Ethernet status
All devices connected by network cable are clearly ar­ranged and sorted by Ethernet port.
High-speed port (1000 Mbps): Suitable for devices with a gigabit connection that require a constantly high transfer rate, e.g. network attached storage (NAS) devices.
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Network configuration 31
Media ports (100 Mbps): Suitable for all devices that have a Fast Ethernet port. The transfer rate is ideal for streaming videos and browsing the web.
Update firmware
Firmware version Firmware update
Shows the firmware currently installed on the devolo GigaGate Satellite.
Automatic firmware update on/off
The firmware of the devolo GigaGate includes the soft­ware for operating the device. If necessary, devolo of­fers new versions on the Internet as a file download, for example to modify existing functions. If you would like the devolo GigaGate to perform firmware updates automatically, enable the Automatic firmware up-
date option and start the update procedure with Search for newer firmware and update now.
or
Updating firmware
To update the firmware to the latest version manually, start by going to the devolo website,
www.devolo.com
file for the devolo GigaGate to your computer. Select this under File name and click Update firmware.
, and downloading the appropriate
The icon on the front side of the device flash­es red during the update procedure. After a suc­cessful update, the devolo GigaGate restarts automatically.
Using the Updates button in devolo Cockpit, you can also update firmware automatically through our website www.devolo.com procedure requires an active Internet connection. For more information about devolo Cockpit, visit
www.devolo.com/cockpit.
Saving the device configuration
Save device configuration
All active configuration settings can be transferred to your computer for backup purposes, stored there as a file and reloaded to the devolo GigaGate Satellite. This function can be useful for creating a variety of con­figurations that will let you quickly and easily set up the device for use in different network environments.
Restoring the device configuration
Restore device configuration
The previously saved configuration of the devolo GigaGate Satellite can be restored here.
. This
After a successful update, the devolo GigaGate restarts automatically.
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32 Network configuration
Restoring the device configuration
Resetting the device configuration
Using this setting, the devolo GigaGate Satellite can be reset to the factory defaults.
Your personal WiFi settings are lost in the process. The last-assigned passwords for the devolo GigaGate are also reset.
Encrypting access to the configuration interface
Access password Set access password
Access to the configuration interface can be protected with a password by using Set access password.
By default, the configuration interface of the devolo GigaGate is not protected by a password. You should, however, enable protection after installing the devolo GigaGate by assigning a personalised pass- word in order to prevent third-party access to the con­figuration interface.
You should always encrypt access to your devolo GigaGate device to pro­tect your configuration from external access.
Configuring network settings
Network settings Configure network
All relevant information for the network is displayed in the network settings, such as the IP address, subnet mask and name server.
DHCP client
As a component of your network, the devolo GigaGate also communicates via the TCP/IP protocol. The IP ad­dress required for this can either be entered manually or obtained automatically (default setting) from a DHCP server.
Manual configuration requires that you enter the IP address, subnet mask, default gateway and the name server.
If a DHCP server is already present in the network for giving out IP ad­dresses, have this option enabled so that the devolo GigaGate automati­cally receives an address from it. This is usually the router.
devolo GigaGate
The admin user name is set by default and cannot be changed.
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Network configuration 33

4.3.2 Basic settings

In the Basic settings area, you will find some familiar settings from the Status overview as well as additional settings for Language selection and Advanced settings for individually adjusting your devolo GigaGate device.
Satellite:
Select languageDevice securityNetwork settingsSystemAdvanced settings
Base:
Select languageDevice securityNetwork settingsSystemAdvanced settings
Click or tap the respective icon to go the corresponding area.
Selecting the menu language
Select language
Select your desired menu language here. The availa­ble options are:
GermanEnglishFrenchItalianDutchPortugueseSpanish
Save your entry with OK.
Setting the date and time
Advanced settings Date and time
Retrieve date and time automatically
on/off
Using the on/off switch, the devolo GigaGate Base and the devolo GigaGate Satellite can be assigned a date and time from a time server automatically. Alter­natively, the time zone and time server can also be se­lected manually.
A time server is a server on the Internet whose task consists of providing the exact time. Most time servers are coupled with a radio clock. The option Retrieve
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34 Network configuration
date and time automatically is activated by default so that the devolo GigaGate can automatically syn­chronise the date and time.
The time server pool.ntp.org is enabled by default.
Adjust to daylight saving time automatically
on/off
Here, you can specify that the time of the devolo GigaGate devices shifts to daylight saving time automatically.
Select your Time zone and the Time server. If you have enabled the option Adjust to daylight saving time automatically, the adapter automatically ad­justs to daylight saving time.
Deactivating the LEDs on the device
LED settings Device LEDs on/off
The LED status display can be disabled by enabling the option Device LEDs, such as for avoiding unwanted lighting in a bedroom. The LED status display is activat­ed in the factory default state.
Save your entry with OK.
Deactivating the buttons on the device
Button Device buttons on/off
Here, you can deactivate buttons on the front side of devolo GigaGate devices (home button, WiFi button).
Save your entry with OK.
Assigning individual device names
Device name
Here, you can assign the devolo GigaGate devices an additional name. This is shown in the upper part of the configuration interface:
GigaGate Satellite (your assigned name) GigaGate Base (your assigned name)
Viewing license information
License information
You can find the license information about the devolo GigaGate here.
devolo GigaGate
You are still notified of error states on devolo GigaGate devices despite switching off the LED.
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Network configuration 35

4.3.3 Bridge operation

In the Bridge operation area, you will find settings for naming the network of the devolo GigaGate devices, for encryp­tion, for WiFi mode and the option to con­nect other devolo GigaGate Satellite devices with the devolo GigaGate Base.
Bridge configuration
You can find more information on devolo GigaGate configuration in Chapter 4.3.1 Status overview.
Bridge expansion
You can expand your existing devolo GigaGate network with additional devolo GigaGate Satellite devices.
Pairing additional devolo GigaGate Satellite devices with the devolo GigaGate bridge
Bridge pairing via push button
(home button) Start pairing
Click/touch Start pairing to automatically establish a connection.
Bridge pairing using security ID
Enter the security ID (Sec ID) for the devolo GigaGate Base in the configuration interface of the devolo GigaGate Satellite. This is found on the under­side of the device.
Take note of the security ID for all devolo GigaGate devices before the networking procedure. This unique ID is found on the label on the under­side of the housing. It consists of 16 letters. Make sure that all devolo GigaGate devices are connected to the mains supply and, if applicable, to the computer or the corresponding network components.

4.3.4 Mobile devices

In the Mobile devices area, you will find settings for integrating WiFi-compatible terminal devices into the WiFi network of the devolo GigaGate Satellite. Installa­tion of new WiFi devices can either hap­pen automatically or using the entry of the WPS pin. In addition, the network name, encryption or WiFi mode of the devolo GigaGate Satellite can be changed here.
The devolo GigaGate offers two different variants for transmitting these security keys:
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36 Network configuration
WPS via PBC (push button) (WiFi button):
Start the encryption process on the
devolo GigaGate
either by pressing the WiFi button on the
front panel of the devolo GigaGate Satel- lite or
by going into the interface under
devolo GigaGate Satellite Mobile devices Terminal devices, automatic (WPS) WPS via PCB (Push Button) and pressing the Start setup button.
Then either press the WPS key of the WiFi device
you are adding or enable the WPS mechanism in the WiFi settings of the WiFi device. Now the devices exchange their security keys and establish a secure WiFi connection. The WiFi LED on the front panel indicates the synchronisation process by flashing.
WPS via PIN:
To interconnect WiFi devices in your wireless net-
work securely by means of PIN variants, enter an individualised key in the configuration interface under devolo GigaGate Satellite Mobile
devices Terminal devices, automatic (WPS)
WPS via PIN and start the encryption process
by pressing the Start setup button.
Open the configuration interface of the WiFi sta-
tion to be added and transmit the PIN selected on the devolo GigaGate Satellite. Confirm the encryption process as described there. Now the devices exchange their security keys and establish a secure WiFi connection. The WiFi LED on the front panel indicates the synchronisation process by flashing.
Deactivating WPS encryption
Terminal devices, automatic (WPS)
Wi-Fi Protected Setup (WPS) on/off
You can enable or disable the WPS encryption of your devolo GigaGate.
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Annex 37

5 Annex

5.1 Frequency range and transmitting power

Technical specifications in the 5 GHz frequency range
Frequency range 5 GHz
IEEE standard 802.11 a/h
802.11 n
802.11 ac
Indoor frequency range
Indoor & outdoor frequency range
Channel bandwidth 20 MHz (802.11 a/h)
Max. indoor transmis­sion power (EIRP)
Max. transmitting power
5150 – 5350 MHz
5150 – 5725 MHz (802.11 a/h, n) 5150 – 5350 MHz / 5470 – 5725 MHz (802.11 ac)
20, 40 MHz (802.11 n) 20 MHz, 40 MHz, 80 MHz, 160 MHz (802.11 ac)
200 mW (channel 36 – 64) / 23 dBm
1,000 mW (channel 100 – 140) / 30 dBm
Technical specifications in the 2.4-GHz frequency range
Frequency range 2.4 GHz
IEEE standard 802.11 b
802.11 g
802.11 n
Indoor frequency range
Indoor & outdoor frequency range
Channel bandwidth 20 MHz (802.11 b/g)
Max. indoor transmis­sion power (EIRP)
Max. transmitting power
2399.5 – 2484.5 MHz
20, 40 MHz (802.11 n) 100 mW / 20 dBm
100 mW / 20 dBm
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38 Annex
5.2 Channels and carrier frequen­cies
Channels and frequencies in the 5-GHz band
Channel Carrier frequency
36 5180 MHz 40 5200 MHz 44 5220 MHz 48 5240 MHz 52 5260 MHz 56 5280 MHz 60 5300 MHz 64 5320 MHz 100 5500 MHz 104 5520 MHz 108 5540 MHz 112 5560 MHz 116 5580 MHz 120 5600 MHz 124 5620 MHz 128 5600 MHz 132 5660 MHz 136 5680 MHz 140 5700 MHz
Channels and frequencies in the 2.4 GHz band
Channel Carrier frequency
1 2412 MHz 2 2417 MHz 3 2422 MHz 4 2427 MHz 5 2432 MHz 6 2437 MHz 7 2442 MHz 8 2447 MHz 9 2452 MHz 10 2457 MHz 11 2462 MHz 12 2467 MHz 13 2472 MHz
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Annex 39

5.3 Disposal of old devices

To be used in the countries of the European Union and other European countries with a separate collecting system:
The icon with crossed-out wastebasket on the device means that this product is an electrical or electronic device that falls within the scope of application of the European Community WEEE Directive. These types of devices may no longer be disposed of with household waste. Rather they can be given to a municipal collection point free of charge. Contact your municipal government to find out the address and hours of the nearest collection point.
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40 Annex

5.4 Warranty conditions

The devolo AG warranty is given to purchasers of devolo products in addition to the warranty conditions provided by law and in accor­dance with the following conditions:
1 Warranty coverage
a) The warranty covers the equipment delivered and all its parts.
Parts will, at devolo's sole discretion, be replaced or repaired free of charge if, despite proven proper handling and adhe­rence to the operating instructions, these parts became defec­tive due to fabrication and/or material defects. Alternatively, devolo reserves the right to replace the defective product with a comparable product with the same specifications and featu­res. Operating manuals and possibly supplied software are excluded from the warranty.
b) Material and service charges shall be covered by devolo, but
not shipping and handling costs involved in transport from the buyer to the service station and/or to devolo.
c) Replaced parts become property of devolo.
d) devolo is authorized to carry out technical changes (e.g. firm-
ware updates) beyond repair and replacement of defective parts in order to bring the equipment up to the current techni­cal state. This does not result in any additional charge for the customer. A legal claim to this service does not exist.
2 Warranty period
The warranty period for this devolo product is three years. This period begins at the day of delivery from the devolo dealer. War­ranty services carried out by devolo do not result in an extension of the warranty period nor do they initiate a new warranty period. The warranty period for installed replacement parts ends with the war­ranty period of the device as a whole.
3Warranty procedure
a) If defects appear during the warranty period, the warranty
claims must be made immediately, at the latest within a period of 7 days.
b) In the case of any externally visible damage arising from trans-
port (e.g. damage to the housing), the person carrying out the transportation and the sender should be informed immedi­ately. On discovery of damage which is not externally visible, the transport company and the sender are to be immediately informed in writing, at the latest within 3 days of delivery.
c) Transport to and from the location where the warranty claim is
accepted and/or the repaired device is exchanged, is at the purchaser's own risk and cost.
d) Warranty claims are only valid if a copy of the original
purchase receipt is returned with the device. devolo reserves the right to require the submission of the original purchase receipt.
4 Suspension of the warranty
All warranty claims will be deemed invalid
a) if the label with the serial number has been removed from the
device,
b) if the device is damaged or destroyed as a result of acts of
nature or by environmental influences (moisture, electric shock, dust, etc.),
c) if the device was stored or operated under conditions not in
compliance with the technical specifications,
d) if the damage occurred due to incorrect handling, especially to
non-observance of the system description and the operating instructions,
e) if the device was opened, repaired or modified by persons not
contracted by devolo,
f) if the device shows any kind of mechanical damage, or
g) if the warranty claim has not been reported in accordance with
3a) or 3b).
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Annex 41
5Operating mistakes
If it becomes apparent that the reported malfunction of the device has been caused by unsuitable hardware, software, installation or operation, devolo reserves the right to charge the purchaser for the resulting testing costs.
6 Additional regulations
The above conditions define the complete scope of devolo's legal liability.
a) The warranty gives no entitlement to additional claims, such as
any refund in full or in part. Compensation claims, regardless of the legal basis, are excluded. This does not apply if e.g. injury to persons or damage to private property are specifically covered by the product liability law, or in cases of intentional act or culpable negligence.
b) Claims for compensation of lost profits, indirect or consequen-
tial detriments, are excluded.
c) devolo is not liable for lost data or retrieval of lost data in
cases of slight and ordinary negligence.
d) In the case that the intentional or culpable negligence of
devolo employees has caused a loss of data, devolo will be liable for those costs typical to the recovery of data where peri­odic security data back-ups have been made.
e) The warranty is valid only for the first purchaser and is not
transferable.
f) The court of jurisdiction is located in Aachen, Germany in the
case that the purchaser is a merchant. If the purchaser does not have a court of jurisdiction in the Federal Republic of Ger­many or if he moves his domicile out of Germany after conclu­sion of the contract, devolo's court of jurisdiction applies. This is also applicable if the purchaser's domicile is not known at the time of institution of proceedings.
g) The law of the Federal Republic of Germany is applicable. The
UN commercial law does not apply to dealings between devolo and the purchaser.
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Index
C
CE 6
D
Default WiFi key 29
DHCP server
I
IP address 32
L
LAN (network connection) 15
LED status display Linux
M
Mac (OS X) 20
MAC address
P
Package contents 17
R
Reset 15
S
Safety notes 6
Security ID System requirements
T
Time server 33
32
10, 34
21
28
35
17
W
WiFi 8
WiFi antenna WiFi key
29
Windows WPA2
20
29
16
devolo GigaGate
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