Despatch Protocol 3 Controller User Manual

Protocol 3 Owner’s Manual PREFACE

PROTOCOL 3™ Controller

OWNER’S MANUAL

E-105 PN 313327 VERSION 1.2 6/2013

Version 1.2 1

All rights reserved. No part of the contents of this manual may be reproduced, copied or transmitted in any form or by any means including graphic, electronic, or mechanical methods or photocopying, recording, or information storage and retrieval systems without the written permission of Despatch Industries, unless for purchaser's personal use.

PREFACE Protocol 3 Controller Owner’s Manual

Revision

Date

Author

Description

1.0

1/2012

K. Livingston

Initial release

1.1

3/2013

K. Livingston

Modified instructions for delayed start and remote communication. Modbus User’s Programming Manual added (E-106/ PN320813, Version 3/2013, Updated for Engineering Issue 8).

1.2

6/2013

K. Livingston

Minor edits

2 Version 1.2

Revision History

All rights reserved. No part of the contents of this manual may be reproduced, copied or transmitted in any form or by any means including graphic, electronic, or mechanical methods or photocopying, recording, or information storage and retrieval systems without the written permission of Despatch Industries, unless for purchaser's personal use.

Protocol 3 Owner’s Manual PREFACE Version 1.2 3

Table of Contents

1. About This Manual ................................................................................................. 6

1.1. Important User Information .......................................................................... 6

1.2. Manufacturer & Service ................................................................................ 7

1.3. Organization of this Manual ......................................................................... 8

1.4. Conventions .................................................................................................. 8

1.5. Specifications ................................................................................................ 9

2. Safety .................................................................................................................... 13

2.1. Safety Information ...................................................................................... 13

2.1.1. Lockout.................................................................................................... 13

2.1.1.1. Lockout Requirements ......................................................................... 13

2.1.1.2. Lockout Procedure with Despatch Products ........................................ 13

2.2. Maintenance ................................................................................................ 13

2.3. Electrical Power .......................................................................................... 14

2.4. Fire .............................................................................................................. 14

2.5. Equipment Lockout Requirements ............................................................. 14

3. Theory of Operation .............................................................................................. 15

3.1. System Control—In General....................................................................... 15

3.1.1. High-Limit Function ............................................................................... 15

3.1.2. Outputs .................................................................................................... 16

3.2. Remote Communication ............................................................................. 16

4. Assembly & Setup ................................................................................................ 18

4.1. Install the Protocol 3 Controller .................................................................. 18

4.2. Protocol 3 Controller Conversion with NO Options................................... 18

4.3. Setting Up Remote Communication ........................................................... 19

5. Working with Operating Modes ........................................................................... 20

5.1. User Controls .............................................................................................. 20

5.2. First Screens ................................................................................................ 23

5.2.1. Manual Mode .......................................................................................... 24

5.2.1.1. Display Manual Mode ......................................................................... 24

5.2.1.2. Start Manual Mode .............................................................................. 24

5.2.2. Timer Mode ............................................................................................. 25

5.2.3. Profile Mode ............................................................................................ 26

5.2.4. Main Menu .............................................................................................. 27

5.3. Setting up a Profile...................................................................................... 29

5.3.1. Prepare for Profile Setup ......................................................................... 33

5.3.2. Sample Profile ......................................................................................... 35

5.3.3. Key In the Sample Profile Setup ............................................................. 37

5.4. Recorder Control ......................................................................................... 40

5.5. USB Menu .................................................................................................. 41

5.5.1. Working with USB Memory Stick Folders and Files ............................. 43

5.5.2. File Naming Conventions........................................................................ 44

5.5.3. Create a New Name Before Writing to the USB Device ........................ 44

5.6. Configuration Menu .................................................................................... 45

5.6.1. Alarm Configuration ............................................................................... 49

means including graphic, electronic, or mechanical methods or photocopying, recording, or information storage and retrieval systems without the written permission of Despatch Industries, unless for purchaser's personal use.

PREFACE Protocol 3 Controller Owner’s Manual 4 Version 1.2

5.6.1.1. Access the Configuration Menu .......................................................... 49

5.6.1.2. Work with the Alarm Menu ................................................................. 49

5.6.1.3. Using Alarms to Switch Relay Outputs ............................................... 50

5.6.1.4. Alarm Application Example ................................................................ 51

5.6.1.5. Glossary of Alarm Terms .................................................................... 52

5.6.2. Working with Calibration Offsets ........................................................... 54

5.6.2.1. Access the Configuration Menu .......................................................... 54

5.6.2.2. Working with Input Configuration ...................................................... 54

5.6.2.3. Factory Calibration .............................................................................. 55

5.6.2.4. Single Point Calibration....................................................................... 55

5.6.2.5. Two Point Calibration ......................................................................... 55

5.6.3. Setting Up Remote Communication ....................................................... 56

5.7. Automatic Tuning ....................................................................................... 56

5.8. Product Information .................................................................................... 57

5.9. Service Information .................................................................................... 57

5.10. Remote Operation ................................................................................... 58

5.11. Setting Up Digital Inputs......................................................................... 59

6. Maintenance .......................................................................................................... 61

6.1. Replacement Parts ....................................................................................... 61

7. Troubleshooting .................................................................................................... 62

7.1. Error Messages and Alarm.......................................................................... 62

7.2. Controller Firmware Revision .................................................................... 62

7.3. Troubleshoot Protocol Manager/Protocol 3 Controller Communication.... 62

8. Appendices ............................................................................................................ 67

8.1. Standard Products Warranty ....................................................................... 67

8.2. Modbus Programming ................................................................................ 68

8.3. Programming Worksheet ............................................................................ 68

Figures

Figure 1. Operator Interface. ............................................................................................. 15

Figure 2. Typical Controller Output Sticker. .................................................................... 17

Figure 3. Protocol Plus to Protocol 3 Connection Conversions........................................ 17

Figure 5. Select a Mode Display. ...................................................................................... 20

Figure 6. Manual Mode Display Screen. .......................................................................... 24

Figure 7. Timer Mode Display Screen. ............................................................................. 25

Figure 8. Profile Mode. ..................................................................................................... 27

Figure 9. Main Menu. ....................................................................................................... 28

Figure 10. Profile Setup. ................................................................................................... 29

Figure 11. Profile Setup Menu. ......................................................................................... 31

Figure 12. Sample Profile. ................................................................................................ 35

Figure 13. Sample Profile Values. .................................................................................... 36

Figure 14. Recorder Control. ............................................................................................ 40

Figure 15. Recorder Status. ............................................................................................... 40

Figure 16. USB Menu. ...................................................................................................... 41

All rights reserved. No part of the contents of this manual may be reproduced, copied or transmitted in any form or by any means including graphic, electronic, or mechanical methods or photocopying, recording, or information storage and retrieval systems without the written permission of Despatch Industries, unless for purchaser's personal use.

Protocol 3 Owner’s Manual PREFACE Version 1.2 5

Figure 17. USB Port on Front Panel. ................................................................................ 43

Figure 18. USB Files and Folders Requirements (as seen from Windows Explorer). ..... 43

Figure 19. Configuration Menu (see also Table 16 for more information). ..................... 46

Figure 4. How High, Low and Band process alarms are implemented. ........................... 53

Figure 20. Service Information Screen. ............................................................................ 58

Figure 21. Standard Digital Input Wiring. ........................................................................ 59

Figure 22. Check Cabling. ................................................................................................ 63

Figure 23. Older model serial converter schematic. ......................................................... 64

Figure 24. Newer model serial converter schematic. ....................................................... 65

Figure 25. USB Converter Schematic. .............................................................................. 66

Tables

Table 1. Process Input. ........................................................................................................ 9

Table 2. Outputs. ............................................................................................................... 10

Table 3. Operating Conditions (For indoor use). .............................................................. 11

Table 4. Conformance Norms. .......................................................................................... 11

Table 5. Display. ............................................................................................................... 11

Table 6. Data Recorder. .................................................................................................... 12

Table 7. Protocol Plus to Protocol 3 Controller Conversion. ........................................... 18

Table 9. Keypad Buttons and Functions. .......................................................................... 20

Table 10. LEDs and Functions.......................................................................................... 22

Table 11. Sub Menu Descriptions ..................................................................................... 28

Table 12. Profile Setup Options. ....................................................................................... 30

Table 13. Profile Setup Steps, Options and Descriptions. ................................................ 32

Table 14. Profile Parameter Options. ................................................................................ 39

Table 15. USB Menu Options. .......................................................................................... 42

Table 16. Configuration Menu in Tabular Format............................................................ 47

Table 8. Protocol 3 Possible Alarm Settings. ................................................................... 49

Table 17. Automatic Tuning Options. .............................................................................. 56

Table 18. Product Information Details. ............................................................................. 57

Table 19. Input settings. .................................................................................................... 59

Table 20. Error Messages and Next Steps. ....................................................................... 62

Table 21. Programming Worksheet. ................................................................................. 68

means including graphic, electronic, or mechanical methods or photocopying, recording, or information storage and retrieval systems without the written permission of Despatch Industries, unless for purchaser's personal use.

ABOUT THIS MANUAL Protocol 3 Controller Owner’s Manual



Values displayed on screens are examples only. Though those values may be typical, contact Despatch Industries for the final value.



Users of this equipment must comply with operating procedures and training of operation personnel as required by the Occupational Safety and Health Act (OSHA) of 1970, Section 6 and relevant safety standards, as well as other safety rules and regulations of state and local governments. Refer to the relevant safety standards in OSHA and National Fire Protection Association (NFPA), section 86 of 1990.

6 Version 1.2

1. About This Manual

1.1. Important User Information

All rights reserved. No part of the contents of this manual may be reproduced, copied, or transmitted in any form or by any means including graphic, electronic, or mechanical methods or photocopying, recording, or information storage and retrieval systems without the written permission of the publisher, unless it is for the purchaser's personal use.

Printed and bound in the United States of America.

The information in this manual is subject to change without notice and does not represent a commitment on the part of Despatch Industries. Despatch Industries does not assume any responsibility for any errors that may appear in this manual.

In no event will Despatch Industries be liable for technical or editorial omissions made herein, nor for direct, indirect, special, incidental, or consequential damages resulting from the use or defect of this manual.

All rights reserved. No part of the contents of this manual may be reproduced, copied or transmitted in any form or by any means including graphic, electronic, or mechanical methods or photocopying, recording, or information storage and retrieval systems without the written permission of Despatch Industries, unless for purchaser's personal use.

Protocol 3 Controller Owner’s Manual ABOUT THIS MANUAL

Danger!

Only fully-trained and qualified personnel should setup and maintain this equipment. Improper setup and operation of this equipment could cause an explosion that may result in equipment damage, personal injury or possible death.



Modbus communication protocols require the Protocol 3 controller be updated to version 2.3 or higher.

Global Headquarters

Contact

Service & Technical Support

Despatch Industries

8860 207th Street Lakeville, MN 55044 USA

International/Main: 1-952-469-5424 US toll free: 1-888-337-7282 Fax: 1-952-469-4513 info@despatch.com www.despatch.com

Service: 1-952-469-8230 US toll free: 1-800-473-7373 Service @despatch.com

Version 1.2 7

The information in this document is not intended to cover all possible conditions and situations that might occur. The end user must exercise caution and common sense when installing or maintaining Despatch Industries products. If any questions or problems arise, call Despatch Industries at 1-888-DESPATCH or 1-952-469-5424.

1.2. Manufacturer & Service

Despatch has specialized in thermal processing for over 100 years. Technical expertise gained over those years helps provide innovative solutions to critical applications in vertical markets and cutting edge technology worldwide. Despatch products are backed by a drive for long-term customer satisfaction and a strong sense of responsibility. The worldwide network of factorytrained Service Professionals is available to support your Despatch equipment. From full service preventive maintenance to routine repair and certified calibration and uniformity, the Despatch service network is positioned to respond to your business needs. Our service programs are customized to meet your specific needs using our Advantage Service Assurance Program (ASAP). For more information on ASAP, visit www.despatch.com.

All rights reserved. No part of the contents of this manual may be reproduced, copied or transmitted in any form or by any means including graphic, electronic, or mechanical methods or photocopying, recording, or information storage and retrieval systems without the written permission of Despatch Industries, unless for purchaser's personal use.

ABOUT THIS MANUAL Protocol 3 Controller Owner’s Manual

Danger!

Failure to heed warnings in this instruction manual and on the oven could result in personal injury, property damage or death.

This icon signifies information that describes an unsafe condition that may result in death, serious injury, or damage to the equipment.

Danger!

Danger is the signal word used to indicate a hazardous situation that, if not avoided, will result in death or severe injury.

Warning!

Warning is the signal word used to indicate a hazardous situation that, if not avoided, could result in death or severe injury.

Caution!

Caution is the signal word used to indicate a hazardous situation that, if not avoided, could result in moderate or minor injury.

Notice

Notice is the signal word used to indicate a hazardous situation that, if not avoided, could result in property damage.



This icon signifies supplemental important information.

LOG OUT

Bold, 10 point sans-serif typeface indicates a specific key or button on screen to click.

8 Version 1.2

1.3. Organization of this Manual

This owner’s manual contains the most comprehensive set of information for the Despatch Protocol 3™ controller, including installation instructions, theory of operation, operating instructions, among other things.

1.4. Conventions

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Protocol 3 Controller Owner’s Manual ABOUT THIS MANUAL

Item

Description

Sampling Rate:

4 per second

Resolution:

16 bits. Always four times better than display resolution.

Impedance:

>10MΩresistive, except DC mA (5Ω) and V (47kΩ)

Temp Stability:

Error <0.01% of span per °C change in ambient temperature

Supply Variation:

Supply voltage influence negligible within supply limits

Humidity Influence:

Negligible if non‐condensing

Process Display:

Displays up to 5% over and 5% under span limits

Process Variable Input Offset:

Reading adjustable ± Controller Span. Values added to Process Variable, Values subtracted from Process Variable.

Sensor Break Detection:

 Thermocouple & RTD—SSR output goes to 0  High Limit Sensor Break alarms activate  Linear (4 to 20mA, 2 to 10V and 1 to 5V only)—SSR

output goes to 0

Isolation:

Isolated from all outputs (except SSR driver) at 240V AC

Supported Thermocouple Types & Ranges:

Type

Range °C

Range °F

B

+100 to 1824°C

+211 to 3315°F

C

0 to 2320°C

32 to 4208°F

D

0 to 2315°C

32 to 4199°F

E

-240 to 1000°C

‐400 to 1832°F

J

-200 to 1200°C

-328 to 2192°F *

K

‐200 to 1200°C

‐328 to 2192°F *

L

0 to 762°C

32 to 1402°F *

N

0 to 1399°C

32 to 2551°F *

PtRh 20%: 40%

0 to 1850°C

32 to 3362°F R

0 to 1759°C

32 to 3198°F

Version 1.2 9

1.5. Specifications

Specifications for the Protocol 3 controller include six sets of information:

 Process Input (Table 1)  Outputs (Table 2)  Operating Conditions (Table 3)  Conformance Norms (Table 4)  Display (Table 5)  Data Recorder (Table 6)

Table 1. Process Input.

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ABOUT THIS MANUAL Protocol 3 Controller Owner’s Manual

Item

Description

S

0 to 1762°C

32 to 3204°F

T

‐240 to 400°C

‐400 to 752°F *

Optional decimal place can be displayed up to 999.9°C/F

Thermocouple Calibration:

±0.1% of full range, ±1LSD (±1°C for internal CJC if enabled). Linearization better than better ±0.2°C (±0.05 typical) on ranges marked * in the table above. Linearization for other ranges is better than ±0.5°C. BS4937, NBS125 & IEC584.

Supported RTD Types & Ranges:

Type

Range °C

Range °F

3‐Wire PT100

‐199 to 800°C

‐328 to 1472°F

NI120

‐80 to 240°C

‐112 to 464°F

Optional decimal place can be displayed up to 999.9°C/F

RTD Calibration:

0.1% of full range, ±1LSD

Linearization:

Linearization better than ±0.2°C (±0.05 typical). PT100 input to BS1904 & DIN43760 (0.00385Ω/Ω/°C).

RTD Excitation:

Sensor current 150μA ±10%

Lead Resistance:

<0.5% of span error for max 50Ωper lead, balanced

Supported Linear Types & Ranges:

Type

Range

Offset Range

mA DC

0 to 20mA DC

4 to 20mA DC

mV DC

0 to 50mV DC

10 to 50mV DC

V DC

0 to 5V DC

1 to 5V DC

V DC

0 to 10V DC

2 to 10V DC

Scalable from ‐9999 to 10000. Decimal point selectable from 0 to 3 places, but limited to 5 display digits (e.g. 9999.9)

Maximum Overload:

1A on mA input terminals, 30V on voltage input terminals

DC Calibration:

±0.1% of full range, ±1LSD

DC Input Multi‐Point: Linearization:

Up to 15 scaling values can be defined anywhere between 0.1 and 100% of input

Item

Description

Relays

Type & Rating:

Single pole single throw (SPST); 2A resistive at 120/240VAC

Lifetime:

>200,000 operations at rated voltage/current

Isolation:

Basic Isolation

10 Version 1.2

Table 2. Outputs.

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Protocol 3 Controller Owner’s Manual ABOUT THIS MANUAL

Item

Description

Linear DC

Resolution:

8 bits in 250mS (10 bits in 1s typical, >10 bits in >1s typical)

Accuracy:

±0.25% of range, (mA @ 250W, V @ 2kW). Degrades linearly to ±0.5% for increasing burden (to specification limits)

Isolation:

Basic Isolation

Item

Description

Temperature:

 Operating: 0°C to 55°C (32°F to 131°F)  Storage: –20°C to 80°C (-4°F to 176°F)

Relative Humidity:

20% to 95% non‐condensing

Supply Voltage and Power:

100 to 240VAC ±10%, 50/60Hz, 20VA

Item

Description

EMI:

CE: Complies with EN61326

Safety Considerations:

CE: Complies with EN61010‐1. UL, cUL to UL61010C‐1. Pollution Degree 2, Installation Category II

Front Panel Sealing:

IP65 rating. IP20 behind the panel. (IP rating not recognized / approved by UL)

Front Panel Cleaning:

Wash with warm soapy water and dry immediately. Close the USB cover (if fitted) before cleaning.

Item

Description

Display Type:

160 x 80 pixel, monochrome graphic LCD with a dual color (red/green) backlight

Display Area:

66.54mm (W) x 37.42mm (H)

Display Characters:

0 to 9, a to z, A to Z, plus ( ) ‐ and _

Version 1.2 11

Table 3. Operating Conditions (For indoor use).

Table 4. Conformance Norms.

Table 5. Display.

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ABOUT THIS MANUAL Protocol 3 Controller Owner’s Manual

Item

Description

Recording Memory:

1Mb non‐volatile flash memory. Data retained when power is turned off

Recording Interval:

1; 2; 5; 10; 15; 30 seconds or 1; 2; 5; 10; 15; 30 minutes

Recording Capacity:

Dependent on sample rate and number of values recorded. Two values can be recorded for up to 7 days at 10s intervals. More values or faster sample rates deduce the maximum duration.

RTC Battery Type:

VARTA CR 1616 3V Lithium. Clock runs for >1 year without power (Part # 274030)

RTC accuracy:

Real Time Clock error <1 second per day

12 Version 1.2

Table 6. Data Recorder.

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Protocol 3 Controller Owner’s Manual SAFETY

Danger!

Electrical panels contain high voltage. Disconnect and lock out the power supply before working inside any electrical panels. Failure to lock out the power supply will result in death or injury.

Version 1.2 13

2. Safety

2.1. Safety Information

Do not work on the Protocol 3 controller without reading and understanding this section which contains important information and warnings. Ignoring these warnings can result in death, serious injury or damage to the machine and product.

2.1.1. Lockout

Machine lockout places the Protocol 3 controller into a zero energy state and prevents accidental machine start up. Always follow the Lockout Procedure described in this Section before cleaning, maintaining or repairing the Protocol 3 controller. An accidental start-up, while working on the Protocol 3 controller, can result in serious injury or death.

2.1.1.1. Lockout Requirements

1. Every power source that can energize any element of the Protocol 3 controller must be shut

off at the closest possible power source. This includes air, water, nitrogen and electricity, including the Disconnect Switch.

2. After energy sources are locked out, test to ensure circuits are de-energized.

2.1.1.2. Lockout Procedure with Despatch Products

Personnel authorized to lockout equipment must have the necessary locks to perform the lockout.

1. Physically disconnect all electrical power to the machine or lockout (with a padlock) the

appropriate breaker or disconnects.

2. Close all valves and bleed off any pressure.

3. Test for power by attempting a start with the machine controls.

4. Identify the Lockout Condition with a tag on the electrical disconnect and pneumatic shut off

valves.

5. When work is complete, remove all tags and restore the machine to its working state.

2.2. Maintenance

Only qualified and trained personnel should perform maintenance or repair.

All rights reserved. No part of the contents of this manual may be reproduced, copied or transmitted in any form or by any means including graphic, electronic, or mechanical methods or photocopying, recording, or information storage and retrieval systems without the written permission of Despatch Industries, unless for purchaser's personal use.

SAFETY Protocol 3 Controller Owner’s Manual

Danger!

Contact with energized electrical sources will result in serious injury or death.

Danger!

Always disconnect all power before extinguishing a fire. Attempting to extinguish a fire in a machine connected to electrical power will result in serious injury or death.

14 Version 1.2

2.3. Electrical Power

Only qualified and trained personnel should perform electrical maintenance or electrical repair.

 Before performing maintenance, disconnect all electrical power from the machine. Use a

padlock and lockout all disconnects feeding power to the machine.

 Never clean or repair the controller when in operation.  Unauthorized alterations or modifications to Protocol 3 controller are strictly forbidden.

Never modify any electrical circuits. Unauthorized modifications can impair the function and safety of the Protocol 3 controller.

2.4. Fire

Keep the Protocol 3 controller clean and free of scrap materials, oil or solvents to prevent the possibility of fire. In the event of fire, use a fire extinguisher as follows.

1. De-energize the machine immediately by pushing an Emergency Stop push button (if

supplied).

2. Turn off the remote main disconnect (customer supplied disconnect).

3. If the fire is in the workspace, keep the door closed.

4. Extinguish the fire.

2.5. Equipment Lockout Requirements

To prevent injury or equipment damage during inspection or repair, the Protocol 3 controller must be locked out.

All rights reserved. No part of the contents of this manual may be reproduced, copied or transmitted in any form or by any means including graphic, electronic, or mechanical methods or photocopying, recording, or information storage and retrieval systems without the written permission of Despatch Industries, unless for purchaser's personal use.

Protocol 3 Controller Owner’s Manual THEORY OF OPERATION

Figure 1. Operator Interface.

Version 1.2 15

3. Theory of Operation

The Protocol 3 is a microprocessor based digital temperature controller designed for simple and flexible oven operation (Figure 1). The Protocol 3 controller operates as a dual-functioning controller/high limit instrument. The control portion utilizes a time-proportioning voltage signal to control heating devices with minimal temperature fluctuations.

The high limit portion protects the product and/or the oven from overheating. If the product being processed has a critical high temperature limit, the high limit setpoint should be set to a temperature somewhat below the temperature at which the product could be damaged. If the product does not have a critical high temperature limit, the high limit setpoint should be set 5 to 15 degrees higher than the maximum programmed setpoint at which the oven will operate.

The Protocol 3 controller provides three primary operating modes:

 Manual: Oven operates continuously at a fixed temperature until turned off.  Timer: Oven operates at a fixed temperature for a user-selected time period, and then

automatically turns off.

 Profile: Temperatures increase or decrease as defined by 255 segments that can be allocated

to 64 ramp and soak profiles. The profiles can be linked to provide additional temperature combinations.

The Protocol 3 controlled is equipped to allow a ramp/soak temperature control, which maintains oven temperature with either a fixed setpoint or a ramp/soak profile.

3.1. System Control—In General

 The Protocol 3 controller provides outputs for the cooling fan, door lock switch/door release

pushbutton, and optional beacon light

 A number of profiles for oven heating cycles are stored in the Protocol 3 controller. Access

profiles using the Protocol 3 keypad

 The Protocol 3 controls the solenoid valves in an inert atmosphere oven for purge, maintain

and water cooling operation

 The Protocol 3 can also be operated remotely with a PC running Protocol Manager software.

3.1.1. High-Limit Function

The Protocol 3 controller has an integrated high limit function which disables the heater output when tripped. The High-Limit temperature is displayed as HLPV (Manual Mode only).

If the high limit trips, the Hi-Limit indicator will light and the relay must be manually reset. Allow the oven to cool several degrees below the setpoint (or increase the high limit setpoint) and

then press . The indicator will turn off.

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THEORY OF OPERATION Protocol 3 Controller Owner’s Manual 16 Version 1.2

3.1.2. Outputs

The Protocol 3 controller comes standard with an output signal that can transmit temperature data, setpoint data or control power to a user-supplied recording device. Output relays (five) can also signal user-specified events or alarm to external devices (Figure 2 and Figure 3).  Heating output: The control output is a DC voltage open-collector output which is

time-proportioned and designed to control a heat control device such as a solid state relay.

 High limit: The high limit output is a SPDT relay which is energized under normal operating

conditions. If the control senses a temperature higher than the high limit setpoint, or if there is a sensor error, the high limit relay will de-energize until the condition is cleared and Reset is pressed. When the high limit relay is de-energized, the heater is disabled.

 Retransmission: The retransmission output is a signal that is proportional to the process

temperature, setpoint or control power:

o 0-5V o 0-10V o 2-10V o 020 ma o 4-20 ma o 0-10VDC Power Supply

The signal can be an input to other devices such as a chart recorder.

 Relays: The five SPST dry contact relay outputs can be configured to function as alarms,

events, or end of cycle. These outputs can be utilized in Manual, Timer or Profile Modes.

3.2. Remote Communication

When used with a PC running Protocol Manager™ software, the Protocol 3 controller allows an operator to remotely control the oven, download recipes and log data.

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Protocol 3 Controller Owner’s Manual THEORY OF OPERATION

Protocol Plus Rear Panel

Protocol 3 Rear Panel

Former Connections

New Power Connections

Former SSR Connections

New SSR Connections

Former Control Connections

Former Hi-limit Connections

New Control Connections

New Hi-limit Connections

Relays

Figure 3. Protocol Plus to Protocol 3 Connection Conversions.

Figure 2. Typical Controller Output Sticker.

Version 1.2 17

and Hi-Limit

Thermocouple

Power

Thermocouple

and Hi-Limit

Thermocouple

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ASSEMBLY & SETUP Protocol 3 Controller Owner’s Manual

Danger!

All grounding and safety equipment must be in compliance with applicable codes, ordinances and accepted safe practices.

Terminal Block

Former

Protocol Plus Connections

New

Protocol 3 Connections

Three pin terminal block for power leads

Terminals 30, 31, 32

Terminals 1, 2, 3

Five pin terminal block for SSR and Hi-limit

Terminals 17, 18, 19, 20, 21

Terminals 26, 27, 28, 29, 30

Remove the four-pin terminal block from thermocouples and rewire with two three-pin blocks.

Control Thermocouple

Terminals 13, 14

Control Thermocouple

Terminals 17, 18

Hi-limit Thermocouple

Terminals 15, 16

Hi-limit Thermocouple

Terminals 32, 33

Warning!

Disconnect the main power switch or power cord before attempting any repair or adjustment.

18 Version 1.2

4. Assembly & Setup

4.1. Install the Protocol 3 Controller

When replacing a Protocol 3 controller, follow the steps below. Tools required for installation include ¼” socket set with #1 bit, #2 Philips screwdriver.

1. Disconnect the power.

2. Unplug all terminals on the rear of the control, noting the proper connections (Figure 3).

3. Remove the retaining clips for the controller.

4. Remove the controller.

5. Insert the new controller into the panel.

6. Fasten the retaining clips.

7. Re-plug all terminals.

8. Secure the control panel.

4.2. Protocol 3 Controller Conversion with NO Options

To replace the older model Protocol Plus controller with the newer Protocol 3 controller, connect terminal blocks as indicated in Table 7 and Figure 3.

Table 7. Protocol Plus to Protocol 3 Controller Conversion.

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Protocol 3 Controller Owner’s Manual ASSEMBLY & SETUP Version 1.2 19

4.3. Setting Up Remote Communication

Remote communication between the Protocol 3 controller and a PC running the Despatch Protocol Manager software involves providing each controller with a unique address and following the communication protocol procedures. Up to 32 separate controllers can be run from a PC running the Despatch Protocol Manager software. See the Protocol Manager Instruction Manual for the complete set-up procedure.

means including graphic, electronic, or mechanical methods or photocopying, recording, or information storage and retrieval systems without the written permission of Despatch Industries, unless for purchaser's personal use.

WORKING WITH OPERATING MODES Protocol 3 Controller Owner’s Manual



Users and operators of this controller must comply with operating procedures and training of operating personnel as required by the Occupational Safety and Health Act (OSHA) of 1970, Section 5 and relevant safety standards, and other safety rules and regulations of state and local governments. Refer to the relevant safety standards in OSHA and National Fire Protection Association (NFPA), Section 86 of 1990.

Keypad Button

Function

Figure 4. Select a Mode Display.

20 Version 1.2

5. Working with Operating Modes

5.1. User Controls

Each Protocol 3 Controller has six keypad switches (Table 8). Use the buttons to navigate user menus, adjust parameter values and control outputs. In configuration screens, a context sensitive scrolling help-text displays user-guides about the function of the keys across the bottom of the screen.

The Protocol 3 Controller has nine LEDs which indicate a variety of instrument functions (Table

9).

When the Protocol 3 Controller is first powered ON, the screen displays Select a Mode (Figure

4). Use and to navigate and to select the highlighted mode.

Table 8. Keypad Buttons and Functions.

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Protocol 3 Controller Owner’s Manual WORKING WITH OPERATING MODES

Keypad Button

Function

Navigate to previous screen

Press to move back to the previous parameter or screen in the current mode.



NOTE: Pressing this switch updates the instrument to the value displayed. If editing a parameter, ensure the current (highlighted) parameter value is correct before pressing.

Navigate down through menu/parameter lists

 Menus and configuration choice screens: Press to move to the next item on

the list.

 Editable values: Press to decrease. Press and hold to speed the change.  Trend View: press to move the Cursor Line back through stored data

points.

Navigate up through menu/parameter lists

 Menus and configuration choice screens: Press to move to the previous

item on the list.

 Editable values: Press to increase. Press and hold to speed the change.  Trend View: press to move the Cursor Line forward through stored data

points.

Navigate to next item on a screen or to next screen

 Press to move forward to the next parameter or screen in the current mode.  Enables Edit on parameters in the Main Mode selections.



NOTE: Pressing this switch updates the instrument to the value displayed. If editing a parameter, ensure the current (highlighted) parameter value is correct before pressing.

Manual, Timer and Profile Mode: press to stop current process

 In Manual Mode, pressing switch disables the controlling output  In Timer Mode, pressing switch stops timer and disables controlling output  In Profile Mode, pressing switch stops current profile and disables

controlling output

Reset Latched High Limit relay if below alarm condition

If High Limit alarm is active, press to release the High Limit relay.



NOTE: This switch releases the High Limit relay only if the controller is

Version 1.2 21

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WORKING WITH OPERATING MODES Protocol 3 Controller Owner’s Manual

Keypad Button

Function

not in the High Alarm State (LED indicator turned OFF).

and to move up one menu level:

Simultaneously press

 From Select a Mode, pressing both moves to the main menu.  From Sub-menus, press both several times to reach the main menu.



NOTE: Simultaneously pressing these switches updates the instrument to the value displayed. If editing a parameter, ensure the current (highlighted) parameter value is correct before pressing.

LED

Function

Power LED: When lit, indicates power to the device.

Heater LED: When lit, indicates primary heating output is active.

Profile LED: When lit, indicates a profile is currently running.

Timer LED: When lit, indicates a timer is currently running.

Manual LED: When lit, indicates the controller is in Manual Mode.

22 Version 1.2

Table 9. LEDs and Functions.

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Protocol 3 Controller Owner’s Manual WORKING WITH OPERATING MODES

LED

Function

Cycle Complete LED: When lit, indicates the controller is currently stopped.

When lit during a profile or Timer Mode, indicates process value has deviated from the soak value indicated by the controller. Set Soak Deviation value in the Profile Configuration mode or in the Timer Mode from the Main Menu. See Troubleshooting Section 7 for more information.

When lit indicates the controller has exceeded the High Limit Value. Set High Limit Alarm Value and Hysteresis in the Alarm Configuration menu.

(Four LEDs

located above

LCD display)

When lit, indicates relays 1-4 are active. Relay can be assigned as an Event, Alarm or Cycle.



Change configuration controls depending on the mode used. Refer to the specific operating instructions below, for more information.



Regularly backup critical system data according to your company policies. Be sure to back up configuration and profiles to a removable memory device. Refer to Section 5.5.1 for more information.

Version 1.2 23

5.2. First Screens

At initial power-up, control is in Select a Mode. This screen allows the choice of manual mode, timer mode or profile mode.

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WORKING WITH OPERATING MODES Protocol 3 Controller Owner’s Manual

Four relay LEDs

Relay navigational boxes

Figure 5. Manual Mode Display Screen.

24 Version 1.2

5.2.1. Manual Mode

Manual Mode allows the oven to operate continuously at a fixed temperature until turned off. Use

Manual Mode (Figure 5) to control Set Point, High Limit Value and four relays.

Better explanation:

5.2.1.1. Display Manual Mode

From the Select a Mode screen, press or to navigate to Manual Mode. Press to select the highlighted option. Press to exit from Manual Mode and to stop all outputs.

5.2.1.2. Start Manual Mode

1. Navigate to and highlight Manual Mode.

2. Press to display the Manual Mode screen.

3. Manual Mode allows you to set the setpoint (SP), and the High Limit set point (HLSP). a. Press or to navigate through the menu.

b. Select and highlight the menu item. c. Press . d. Press or to change values. e. Press to select the value.

4. Manual Mode allows you to set event relay status a. Press or to navigate to and select the appropriate relay (Figure 5). b. Press to toggle the relay on and off.

5. Once all parameters are set, press or to navigate to and highlight Start.

6. Press to start the process. a. Press to abort the process.

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Protocol 3 Controller Owner’s Manual WORKING WITH OPERATING MODES

Hours

Seconds

Figure 6. Timer Mode Display Screen.

Version 1.2 25

b. After pressing , press to return to Select a Mode screen

7. Adjust the temperature setpoint while running in Manual or Timer Mode by: a. Press .

b. Press or to select mode of operation. c. Press . d. Press or to change the SP value. e. Press .

f. Press to return to normal display.

8. Return to Stopped Mode at any time, press and the Cycle Complete LED will illuminate

Press to select a mode screen.

5.2.2. Timer Mode

Use Timer Mode to control Time Set Point: when the time expires, the control output is turned OFF (Figure 6).

1. Navigate to and highlight Timer Mode.

2. Press or to navigate to the desired

time or temperature units.

3. Press to select the value to change.

4. Press or to change value.

5. Press to enter the desired value.

6. Timer Mode allows you to set event relay status:

a. Press or to navigate to and select

the appropriate relay (Figure 5).

b. Press to toggle the relay ON and OFF.

7. Set all parameters then press or to navigate to and highlight Start.

8. Press to start the process.

a. Press to abort the process b. Press to return to Select a Mode screen.

9. Adjust the temperature setpoint while running in Manual Mode or Timer Mode by:

a. Press .

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WORKING WITH OPERATING MODES Protocol 3 Controller Owner’s Manual

26 Version 1.2

b. Press or to navigate to the desired time or temperature units. c. Press . d. Press or to change the SP value. e. Press . f. Press to return to normal display.

10. To return to Stopped Mode at any time, press and the Cycle Complete LED will

illuminate.

11. Press to return to Select A Mode screen.

5.2.3. Profile Mode

Navigate to HLSP to set the High Limit Setpoint before running a profile. Use Profile Mode to select and run profiles that are programmed into the unit (Figure 7). Press or to

navigate, to select the highlighted profile. Press to start profile. Press to stop the profile and to exit Profile Mode (profile must be stopped to exit Profile Mode).

means including graphic, electronic, or mechanical methods or photocopying, recording, or information storage and retrieval systems without the written permission of Despatch Industries, unless for purchaser's personal use.

Protocol 3 Controller Owner’s Manual WORKING WITH OPERATING MODES

Status bar shows status of profile and segment.



If you are unable to select a desired profile, verify that Remote Profile Control is Disabled. When Remote Profile Control is Disabled, the Select Profile to Start reads “Digital”

Figure 7. Profile Mode.

Version 1.2 27

5.2.4. Main Menu

The Main Menu (Figure 8) provides access to a number of useful sub menus (Table 10). Access the Main Menu from the Select a Mode screen (Figure 4) by:

1. Simultaneously press and .

2. Press or to navigate, to select the highlighted option.

3. Press to enter that mode.

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WORKING WITH OPERATING MODES Protocol 3 Controller Owner’s Manual

Menu Item

Description

Mode Selection

Return to Select a Mode screen

Timer Mode

See Timer Mode Option (Section 5.2.2)

Profile Setup

Create, edit and delete profiles

Recorder Control

Start, stop and delete recordings on unit.

USB Menu

Access all read/write options to USB device

Configuration Menu

Program all input and output settings

Automatic Tuning

Opens selection for Auto and Self Tune features

Product Information

Display information about unit

Service Information

Display name and address of service department

Figure 8. Main Menu.

28 Version 1.2

Table 10. Sub Menu Descriptions

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Protocol 3 Controller Owner’s Manual WORKING WITH OPERATING MODES



Regularly backup critical system data according to your company policies. Be sure to back up configuration and profiles to a removable memory device. Refer to Section 5.5.1 for more information.



Find General Configuration Parameters in Section 5.6. Find Profile Setup in Section 5.3

Note that other options are not visible until a profile is created.

Figure 9. Profile Setup.

Version 1.2 29

5.3. Setting up a Profile

Use Profile Setup to create, edit and delete profiles (Figure 9). Access the Profile Setup from the Main Menu screen. The Profiler option allows storage of up to 255 profile segments, shared between a maximum of 64 Profiles. Each profile controls the value of the setpoint over time; increasing, decreasing or holding its value as required. See Table 11 for Profile Setup options. Figure 10 (Table 12) shows the Protocol 3 Controller configuration options. Table 13 shows the full list of Profile Parameter options.

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WORKING WITH OPERATING MODES Protocol 3 Controller Owner’s Manual

Menu Item

Description

General Configuration

Enable remote Profile control and Profile automatic start

Create a Profile

Create profile

Edit a Profile Header

Change the name of any created profile

Edit a Profile Segment

Change the settings of a specific segment in a profile

Insert a Segment

Create a new segment in an existing profile

Delete a Segment

Delete a segment in an existing profile

Delete a Profile

Delete an existing profile

Delete all Profiles

Delete all profiles in the unit

30 Version 1.2

Table 11. Profile Setup Options.

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Protocol 3 Controller Owner’s Manual WORKING WITH OPERATING MODES

Figure 10. Profile Setup Menu.

Version 1.2 31

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WORKING WITH OPERATING MODES Protocol 3 Controller Owner’s Manual

Step #

Protocol 3 Descriptor

Option

Description

General Configuration

1.

Remote Profile Control

Disabled

Disallow a remote source to run a profile

Enabled

Allow a remote source to run a profile

2.

Automatic Start Disabled

Disallow use of delayed start time

Enabled

Allow controller to start at a later time with programmed delay

Create a Profile

3.

Enter a Profile Name

Unique name for each profile using up to 8 characters

4.

Profile Start Trigger

None

Profile start not delayed

After Delay

Set hours and minutes to delay before starting the profile

Day and Time

Set time of day (hour and minutes) and day of week to start profile. Options include each day of the week and combinations of days.

5.

Profile Recovery Method

If power-down occurs while this profile is running, specify the action for the controller to take during power-up:

Control Off

Controller goes to OFF

Restart Profile

Controller restarts current profile

Maintain Last Profile SP

Controller maintains previous profile setpoint

Continue Profile

Controller continues (for specified time) the profile from where it was when power failed.

Profile Abort Action If program aborts, profile should:

Control Off

Controller goes off

6.

Maintain Last Profile SP

Choose the number of times to cycle the program, up to an infinite number of times.

Edit a Profile Segment

7.

Edit Segment Number

Ramp Time

 Set target setpoint (degrees centigrade)  Set the segment ramp time (hh:mm:ss)  Set the Auto-Hold Type: None, Above

Setpoint, Below Setpoint, Band.

 Set Events 1-5: Press or to

toggle between Active and Inactive.

8.

Ramp Rate

 Set the target setpoint (degrees

centigrade)

 Set the segment ramp rate in units per

hour

 Set the Auto-Hold Type: None, Above

Setpoint, Below Setpoint, Band.

 Set Events 1-5: Press or to

toggle between Active and Inactive.

9.

Step

Set the target setpoint (degrees centigrade)

10.

Dwell

 Choose time to dwell at setpoint.

Specify Auto-Hold type: None, Above setpoint, Below setpoint, Band

32 Version 1.2

Table 12. Profile Setup Steps, Options and Descriptions.

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Protocol 3 Controller Owner’s Manual WORKING WITH OPERATING MODES

Step #

Protocol 3 Descriptor

Option

Description

 Set Events 1-5: Press or to

toggle between Active and Inactive

11.

Hold

 Choose when to release Hold: Operator

Key Press or Time of Day

 Set Events 1-5: Press or to

toggle between Active and Inactive

12.

Loop

 Set the number of times to loop current

segment

 Specify how to move back to the host

segment after specified loops: Ramp time, hold

 Set Events 1-5: Press or to

toggle between Active and Inactive

13.

Join

 Joins one profile to another: specified

profile immediately follows first profile

 Navigate to and highlight to select from

among the current profiles

 Set Events 1-5: Press or to

toggle between Active and Inactive

14.

End

Ends the segment and creates the profile. Choose segment type from: Control Off, Maintain Last Profile SP, Control Off with Events

15.

Repeat Sequence Then End

Repeats sequence specified number of times and then ends the segment and creates the profile. Along with enter numbering of times to repeat sequence, choose from: Control Off, Maintain Last Profile SP, Control Off with Events

Version 1.2 33

5.3.1. Prepare for Profile Setup

From the Select a Mode screen, simultaneously press and to display the Main Menu (Figure 8):

1. Navigate to and highlight Profile Setup.

2. Press to display Profile Setup Enter Profiler Mode Unlock Code screen.

3. Press to enter Unlock Code 0010.

4. Press to display the Profile Setup screen.

5. Press to move right and to move left. Press or navigate through

numbers, uppercase letters and lower case letters.

6. After entering the profile name, press as often as necessary to move to the next

screen.

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WORKING WITH OPERATING MODES Protocol 3 Controller Owner’s Manual



Before initiating the Profile Setup, use the programming worksheet (Section 8.3) to work out all parameters. Once the Profile Setup is begun, setup must continue to the end or lose all entered values.



When programming an oven with a gas-fired heater, note that the burner can be started manually or by programming a profile using the Protocol 3 controller.

34 Version 1.2

Table 12 will serve as a useful guide for both general configuration and setting up a profile.

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Protocol 3 Controller Owner’s Manual WORKING WITH OPERATING MODES

Figure 11. Sample Profile.

Version 1.2 35

5.3.2. Sample Profile

Figure 11shows a graphic representation of the sample profile, while Figure 12 shows the parameters entered to achieve that profile. Section 5.3.3 shows how to enter the profile.

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WORKING WITH OPERATING MODES Protocol 3 Controller Owner’s Manual

Figure 12. Sample Profile Values.

36 Version 1.2

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Protocol 3 Controller Owner’s Manual WORKING WITH OPERATING MODES Version 1.2 37

5.3.3. Key In the Sample Profile Setup

To help show the process of setting up a profile, this section uses the sample profile as an example (from Figure 11 and Figure 12). Figure 10 shows the overall flowchart for working with Profile Setup. For entering sample values, we choose the default values.

Navigate to and Enter Profile Setup

From Select a Mode screen, simultaneously press and to display the Main Menu:

1. Navigate to and highlight Profile Setup.

2. Press to display Profile Setup Enter Profiler Mode Unlock Code screen.

3. Press to enter Factory Unlock Code 0010.

4. Press to display the Profile Setup screen.

5. Press to select Create a Profile.

6. Press to enter mode.

7. Input unique Profile name: press to move right and to move left. Press or

to navigate through numbers, uppercase letters and lower case letters.

8. After entering the profile name, press as often as necessary to move to the next

screen.

9. For Profile Start Trigger, when None is highlighted, press to complete the entry.

10. For Profile Recovery Method, when Control Off is highlighted, press to

complete the entry.

11. For Profile Abort Action, when Control Off is highlighted, press to complete the

entry.

12. For How Many Time to Cycle Program, press and navigate to the desired

number of cycles. a. Press to complete the entry.

Program Segment 1 according the Sample Profile (Figure 11 and Figure 12):

13. When Segment Number 1 displays, press .

14. Highlight Ramp Time and press .

15. For Target Setpoint, a. Press or navigate to 100°C (212°F).

b. Press to complete the entry.

16. For Segment Ramp Time,

a. Press or navigate to 1 hour (01:00:00).

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WORKING WITH OPERATING MODES Protocol 3 Controller Owner’s Manual



Note: Last segment must be an End segment to exit Profile Entry Mode.

38 Version 1.2

b. Press as needed to complete the entry.

17. For Auto-Hold Type, when None is highlighted, press to complete the entry.

18. For Event 1-5, press as needed to accept Inactive.

Program Segment 2 according the Sample Profile:

19. When Segment Number 2 displays, press .

20. Highlight Dwell and press .

21. For Dwell at 100.0°C (212 °F),

a. Press or navigate to 1 hour (01:00:00). b. Press as needed to complete the entry.

22. For Auto-Hold Type, when None is highlighted, press to complete the entry.

23. For Event 1-5, press as needed to accept Inactive.

Program Segment 3 according the Sample Profile:

24. When Segment Number 3 displays, press .

25. Highlight Ramp Time and press .

26. For Target Setpoint,

a. Press or navigate to 20°C (68°F). b. Press to complete the entry.

27. For Segment Ramp Time, a. Press or navigate to 2 hours (02:00:00).

b. Press as needed to complete the entry.

28. For Auto-Hold Type, when None is highlighted, press to complete the entry.

29. For Event 1-5, press as needed to accept Inactive.

Finish Profile Creation:

30. When Segment Number 4 displays, press .

31. Highlight End and press .

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Protocol 3 Controller Owner’s Manual WORKING WITH OPERATING MODES

Profile Parameter

Options

Profile Limits

Number of profiles = 64 maximum. Total number of segments (all programs) = 255 maximum.

Loop Back Segments

1 to 9999 loops back to specified segment.

Profile Cycling

1 to 9999 or Infinite repeats per profile.

Sequence Repeats

1 to 9999 or Infinite repeats of joined profile sequences.

Segment Types

Ramp Up/Down over time, Ramp Rate Up/Down, Step, Dwell, Hold, Join A Profile, End or Repeat Sequence Then End.

Time-base

All times specified in hh:mm:ss (Hours, Minutes & Seconds).

Segment Time

Maximum segment time 99:59:59 hh:mm:ss. Use loop-back for longer segments (e.g. 24:00:00 x 100 loops = 100 days).

Ramp Rate

0.001 to 9999.9 display units per hour.

Hold Segment Release

Release With Key-press, At Time Of Day or via a Digital Input.

Start From Value

1st segment starts from current setpoint or current PV input value.

Delayed Start

After 0 to 99:59 (hh:mm) time delay, or at specified day(s) & time. Note: Enable Automatic Start in the Profile Setup: General

Configuration Menu. Delayed start will not operate unless Automatic Start has been enabled.

Profile End Action

Selectable from: Control Off, Maintain Last Profile SP, Control Off with Events. Use Controller Setpoint or Control Outputs Off.

Profile Abort Action

Selectable from: Keep Last Profile Setpoint, Use Controller Setpoint or Control Outputs Off.

Power/signal Loss Recovery Action

Selectable from: Continue Profile, Restart Profile, Keep Last Profile Setpoint, Use Controller Setpoint or Control Outputs Off.

Auto-Hold

Off or Hold if input >Band above and/or below SP for each segment.

Profile Control

Run, Manual Hold/Release, Abort or jump to next segment.

Profile Timing Accuracy

0.02% Basic Profile Timing Accuracy. ± <0.5 second per Loop, End or Join segment.

Segment Events

Events turn on for the duration of the segment. For End Segments, the event state persists until another profile starts, the user exits from profiler mode, or the unit is powered down.

Version 1.2 39

a. For Segment End Type, with Control Off highlighted, press .

32. For Profile Created, press .

33. Press and to display the Main Menu. Press or to select Mode Selection and press .

Table 13. Profile Parameter Options.

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WORKING WITH OPERATING MODES Protocol 3 Controller Owner’s Manual

Figure 13. Recorder Control.

Figure 14. Recorder Status.



All recordings in the unit can be downloaded to a USB device using the USB port and the USB Menu.

40 Version 1.2

5.4. Recorder Control

Use Recorder Control to start, stop and clear recordings (Figure 13). Access the Recorder Control from the Main Manu.

1. Navigate to and highlight Recorder

Control.

2. Press to display Recorder Control

Enter Data Recorder Unlock Code screen.

3. Press as necessary to enter Factory

Unlock Code 0010.

4. Press to display the Start/Stop Data

Recording screen.

5. Press or to highlight and press to Stop Recording or Start Recording.

The Recorder Status screen (Figure 14) displays after selecting an option.

Clear a recording while in Recorder Status screen by pressing to advance to the Clear

Recordings screen.

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Protocol 3 Controller Owner’s Manual WORKING WITH OPERATING MODES



Regularly backup critical system data according to your company policies. Be sure to back up configuration and profiles to a removable memory device. Refer to Section 5.5.1 for more information.



Note that a memory stick must be in place before the USB Menu will display.

Figure 15. USB Menu.

Version 1.2 41

5.5. USB Menu

Use USB Menu to perform read/write options for USB devices connected to the unit using the front USB port (Figure 15). Access the USB Menu from the Main Menu. See Table 14 for USB Menus options.

1. Navigate to and highlight USB Menu.

2. Press to display Mode Unlock Code screen.

3. Press as necessary to enter Factory Unlock Code 0010.

4. Press to display the USB Menu screen.

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WORKING WITH OPERATING MODES Protocol 3 Controller Owner’s Manual

Menu Item

Description

Write Recorder Log File

Writes recorder Log data to USB

Read Profile File

Read profile from USB device to unit

Write Profile File

Write profile from unit to USB device

Read Configuration File

Read configuration file from USB device to unit

Write Configuration File

Write configuration file from unit to USB device



The Protocol 3 controller continues to control operations when initializing the USB memory stick. Allow time for initializing to complete before beginning new tasks.

42 Version 1.2

Table 14. USB Menu Options.

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Protocol 3 Controller Owner’s Manual WORKING WITH OPERATING MODES



Files must be located in these folders to be used by the controller. When preparing to upload files from your PC, ensure that you save them to the correct folder on the memory stick.

Note: to speed up the disk operation, keep the number of files stored in these folders to a minimum.



If the file or folder named already exists, data will be overwritten.



Do not remove the memory stick from the USB port while a data transfer operation is in progress. Data loss or corruption may result.

Figure 17. USB Files and Folders Requirements (as seen from Windows Explorer).

Figure 16. USB Port on Front Panel.

Version 1.2 43

5.5.1. Working with USB Memory Stick Folders and Files

Insert a memory stick into the port on the front panel (Figure 16). The Protocol 3 performs an initialization process that finds and/or creates folders on the memory stick (Figure 17):  DEVICE: This folder must be located in

the Root of the USB memory stick

 CONFIG: Configuration files (*.bct)  PROFILE: Profile program files (*.pfl)

 RECORDER: Recorder log folders and

files. The user is asked for a new recorder subfolder name before transferring recorder data to USB. The log files (*.csv) are placed in this folder.

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WORKING WITH OPERATING MODES Protocol 3 Controller Owner’s Manual



During Data Transfer, normal operation carries on in the background but operator access to other screens is not possible.

Transfer of full memory can take up to 12 minutes. Begin a transfer only when access (e.g. setpoint changes) will not be required.

44 Version 1.2

5.5.2. File Naming Conventions

The Protocol 3 controller names the first recorder log file 000001‐1.csv. Each time the recording parameters are changed, a new file is created. For instance, changing the recording parameters two times would produce these file names:

 000002-1.csv  000003-1.csv

Note that:

 Stopping or starting a recording does not create a new file.

 For any file exceeding 65,500 data lines, the Protocol 3 controller creates a new file with

the last digit incremented by 1, for instance: 000001-2.csv, then 000001-3.csv.

5.5.3. Create a New Name Before Writing to the USB Device

Before writing a file (Write Recorder Log File, Write Profile File, Write Configuration File), to the USB device, create a new name for the file or folder.

1. Insert the memory stick into the USB port.

2. For Enter USB Mode Unlock Code, press to reach 0010.

3. Press to display the Read/Write To USB Device? choices:

a. Write Recorder Log File b. Read Profile File c. Write Profile File d. Read Configuration File e. Write Configuration File

4. For Write Recorder Log File, press to display Enter a Folder Name.

5. Input unique file name: press to move right and to move left. Press or

navigate through numbers, uppercase letters and lower case letters.

6. For Confirm Write?,

a. Press No to abort the process and return to the previous menu b. Press Yes to continue to write the file or folder.

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Protocol 3 Controller Owner’s Manual WORKING WITH OPERATING MODES Version 1.2 45

5.6. Configuration Menu

Configuration provides access to menus that allow for setting up 11 different options:

1. Input: Input settings and calibrate for process and High Limit Inputs

2. Control

3. Output

4. Alarm

5. Power Fail Recovery

6. Comms. (Communication)

7. Recorder

8. Clock

9. Display

10. Lock Code Configuration

11. Reset to Defaults

Navigate the configuration menus options using the flowchart (Figure 18) or Table 15. Figure 18 shows the Protocol 3 Controller configuration options. Access the Configuration from the Main Manu (Section 5.2.4):

1. Simultaneously press and .

2. Navigate to Configuration Menu using or

3. Press to Enter Configuration Menu Mode Unlock Code.

4. Press to reach 0010, the Mode Unlock Code.

5. Press to display the configuration choices.

6. Navigate to the desired option using and .

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WORKING WITH OPERATING MODES Protocol 3 Controller Owner’s Manual

Figure 18. Configuration Menu (see also Table 15 for more information).

46 Version 1.2

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Protocol 3 Controller Owner’s Manual WORKING WITH OPERATING MODES

Configuration Menu

Description

Function

Available Settings

Input

Provide primary control and high limit settings

Control Input Setup

 Input Type: Thermocouples, PtRh, PT100,

NI120, amperages, voltages

 Engineering Units: °C, °F, °K, bar, %, %RH, pH,

psi or none

 Decimal Point Position: Nearest 1/10 or 1/100

for DC inputs

 Scale Input Range (lower and upper limits):

Min & Max range. Minimum range by default.

 Input Filter Time: OFF-100 Sec  Cold Junction Compensation: Disable/Enable

Control Input Calibration

 Factory Calibration:  Single Point Calibration: OFF, -400-+400°  Two Point Calibration: Low Temp. Low Offset,

High Temp, High offset

High Limit Input Setup

 Input Type: Thermocouples, PtRh, PT100,

NI120, amperages, voltages

 Engineering Units: °C, °F, °K, bar, %, %RH, pH,

psi or none

 Decimal Point Position: Nearest 1/10 or 1/100

for DC inputs

 Scale Input Range (lower and upper limits): Min

& Max range

 Input Filter Time: OFF-100 Sec

High Limit Input Calibration

 High Limit Process Variable: -250  Factory Calibration: Resets back to factory

defaults

 Single Point Calibration: OFF, -400-+400°  Two Point Calibration: Low Temp, Low Offset,

High Temp, High Offset

Control

Set control actions, PID control options and setpoint limits

Primary Action Control

 Reverse Action /Direct Action: Reverse applies

primary power when below setpoint

 Primary Proportional Band: From ON-Off

control or set width of band from 0.1 to 999.9

 Integral Time (Auto-Reset): 1 sec to 99 min 59

sec or OFF

 Derivative Time (Rate): 1 sec to 99 min 59 sec

or OFF

 Primary Cycle Time: 0.5 sec to 512 sec  Primary Power Upper Limit: Minimum primary

power from 1 to 99% available power. Value must be higher than the lower limit.

 Primary Power Lower Limit: Maximum primary

power from 10 to 100% available power. Value must be lower than the upper limit.

 Setpoint Upper Limit: Maximum allowed control

setpoint

 Setpoint Lower Limit: Minimum allowed control

setpoint

Version 1.2 47

Table 15. Configuration Menu in Tabular Format.

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WORKING WITH OPERATING MODES Protocol 3 Controller Owner’s Manual

Configuration Menu

Description

Function

Available Settings

Output

Set rate of change toward Segment Target Setpoint

Output Configuration

 Output [1-5] Usage: Set Alarm, Event, Cycle

Complete, Running, or combinations

 Linear Output Usage: Set the desired type for

any Linear Outputs fitted. From: 0-5, 0-10, 1-5, 210V & 0-20, 4-20mA or 0-10VDC adjustable Transmitter PSU. Parameters: Unused, Retransmit PV, Retransmit SP, Control Power

Alarm

Set alarm options and high limit values

Alarm Configuration

 Alarm [1-5] Usage: Set Alarm parameters:

Unused, Process High, Process Low, PV-SP Deviation, Band, Signal Change Per Min, Input Signal Break, Control Loop, % Memory Used.

 High Limit Alarm Value: 1-1000  High Limit Alarm Hysteresis: Deadband on

“safe” side of alarm, through which signal must

pass before alarm deactivates.

Power Fail Recovery

Set Control Function on Power Failure

Restart Options

 Manual Mode Recovery: Control Off, Restart

Manual Mode

 Timer Recovery Method: Control Off, Restart

Timer, Continue Timer

Communi cations

Modbus Communicat ion Settings

Set Up Communicatio ns

 Modbus Parity Bit: None, Even, Odd  Modbus Data Rate: 4800, 9600, 19200, 38400,

57600, 115200

 Modbus Address: 1-255

Recorder

Options for recording methods and sample time

Start and stop the Data Recorder

 Stop Recording:  Start Recording:  Recorder Status information: [see

configuration menu]

 Delete Recording:

Clock

Set date and time for internal clock

Clock Configuration

 Date format: dd/mm/yyyy or mm/dd/yyyy  Set Date  Set Day of Week (Choose day of week)  Set Time (hh/mm/ss format)

Display

Set options, language, screen color inverted display

Display Configurations

 Language: English or [Alternate language

chosen at time of order]

 Display Color: Green to red on alarm, Red to

green on alarm, Green, Red

 Invert Display: Standard or negative display

image

 Display Contrast: 0-100

Lock Code

Set lock code options

Lock Configurations

 Configuration: Off, 1-9999  Tuning: Off, 1-5000  USB Menu: Off, 1-7000  Recorder Menu: Off, 1-9999  Profile Setup: Off, 1-9999

Reset to Defaults

Factor default options

Reset to Factory Configuration

Reset All Parameters to Factor Defaults? All Setting Will be Lost!

48 Version 1.2

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Protocol 3 Controller Owner’s Manual WORKING WITH OPERATING MODES

Alarm Selection

Parameter 1

Parameter 2

Parameter 3

Process High

Alarm Value (Degrees)

Alarm Hysteresis (Degrees)

Alarm Inhibit

Version 1.2 49

5.6.1. Alarm Configuration

5.6.1.1. Access the Configuration Menu

Access the Protocol 3 controller Configuration Menu,(and sub-menus) by first ensuring the controller is in Cycle Complete state (that is, not running), the control must be in its cycle complete state (not running), if it is in that state

1. Press to stop the control before proceeding.

2. Simultaneously press and from Select a Mode to access the Main Menu.

3. From the Main Menu, navigate to Configuration Menu using and . Highlight

Configuration Menu and press .

4. At the Enter Configuration Mode Unlock Code prompt, enter the appropriate code using and .

a. The default code is 10.

b. Press . To enter Configuration Menu.

5.6.1.2. Work with the Alarm Menu

The alarm menu allows you to configure the five customizable alarms along with configuring Hi Limit settings. Table 16 describes the possible alarm settings (see Glossary of Terms for alarm and parameter descriptions).

1. From the Configuration Menu, use and to scroll to and highlight Alarm Configuration, then press to access the Alarm Configuration Menu.

2. Press to move forward through the different parameters in the menu, and

to enter the setting for a parameter, to move back through the parameters.

3. Press and together (simultaneously) to return to the Configuration Menu.

Table 16. Protocol 3 Possible Alarm Settings.

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WORKING WITH OPERATING MODES Protocol 3 Controller Owner’s Manual

Alarm Selection

Parameter 1

Parameter 2

Parameter 3

Process Low

Alarm Value (Degrees)

Alarm Hysteresis (Degrees)

Alarm Inhibit

PV-SP Deviation

Alarm Value (Degrees)

Alarm Hysteresis (Degrees)

Alarm Inhibit

Band

Alarm Value (Degrees)

Alarm Hysteresis (Degrees)

Alarm Inhibit

Signal Change Per Min

Alarm Value (Degrees)

Minimum Duration (Seconds)

Alarm Inhibit Input Signal Break

N/A

Control Loop

Loop Alarm Type

Manual Loop Alarm Time (mm:ss) (active only if loop alarm type is manual)

N/A % Memory Used

Alarm Value (%)

Alarm Inhibit

N/A

50 Version 1.2

5.6.1.3. Using Alarms to Switch Relay Outputs

The Protocol 3 controller allows alarm states to trigger any of the five relay outputs on the controller. Each output can be set to a specific alarm or multiple alarms using the Or Alarms and

Alarm and Events functions. To configure an alarm state to trigger a relay output:

1. From Configuration Menu, use and to scroll to and highlight Output

Configuration then press to access the Output Configuration Menu.

2. Press to move forward through the different parameters in the menu, and

to enter the setting for a parameter, to move back through the different parameters.

3. Press and together (simultaneously) to return to the Configuration Menu.

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Protocol 3 Controller Owner’s Manual WORKING WITH OPERATING MODES Version 1.2 51

5.6.1.4. Alarm Application Example

This alarm example configures the Protocol 3 controller for an application with an external alarm horn wired into Relay 1. The horn should sound if the process value temperature drops two degrees below or rises five degrees above the setpoint temperature of 200 degrees.

1. Access the Configuration Menu by following the directions in Section 5.6.1.1 Accessing

Configuration Menu.

2. From the Configuration Menu, navigate to and select Alarm Configuration.

3. Navigate and select Process High for Alarm 1 Type and press .

4. Navigate to change Alarm 1 Value to 205 and press .

5. Navigate to change Alarm 1 Hysteresis to 0 and press .

6. Navigate to select Uninhibited for Power-up Inhibit Alarm 1? and press .

7. Navigate and select Process Low for Alarm 2 Type and press ..

8. Navigate to change Alarm 2 Value to 198 and press .

9. Navigate to change Alarm 2 Hysteresis to 0 and press .

10. Navigate to select Uninhibited for Power-up Inhibit Alarm 2? and press .

11. Press and together to return to the Configuration Menu.

12. Navigate to Output Configuration and press .

13. Navigate to and select Or Alarms for Output 1 Usage and press .

14. Navigate to and select Alarm 1 | 2 for Output 1 Alarms to OR and press .

15. Press and together to return to the Configuration Menu.

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WORKING WITH OPERATING MODES Protocol 3 Controller Owner’s Manual

Term

Description

Alarm Hysteresis

Alarm hysteresis is the deadband on the safe side of an alarm (that is, the side of the alarm that is below the high alarm value or above the low alarm value). The signal must pass through this deadband before the alarm deactivates.

Alarm Inhibit

(Not functional on Firmware

2.3 or lower)

Alarm Inhibit prevents unwanted process or deviation alarm activation at powerup or when the controller setpoint is changed. The alarm activation is inhibited until a safe condition is present. The alarm operates normally from that point on.

For example, when the alarm is inhibited, a low alarm will not activate at powerup until the process value first rises above the alarm point than falls back below.

Input Signal Break Alarm

If the signal from the process value input is broken the process value will display OPEN and the alarm will activate.

Loop Alarm

A loop alarm detects faults in the control feedback loop by continuously monitoring process variable response to the control output(s). If one of the five alarms is defined to be a loop alarm, it repeatedly checks if the PID control output is at saturation. If saturation is reached (0% or 100% power for single control type), an internal timer is started. Thereafter, if the output has not caused the process variable to be corrected by a predetermined amount (V) after time (T) has elapsed, the alarm becomes active.

Subsequently, the alarm repeatedly checks the process variable and the PID output. When the process variable starts to change value in the correct sense or when the PID output is no longer at the limit, the alarm is deactivated.

For PID control, the loop alarm time (T) can be automatic (twice the Integral Time value) or set to a user defined value. Correct operation with the automatic loop alarm time depends upon reasonably accurate PID tuning. The user defined value is always used for On-Off control, and the timer starts as soon as an output turns on.

The value of V depends on the input type. For Temperature inputs, V = 2°C or 3°F. For Linear inputs, V = 10 x LSD (Least Significant Digit—smallest incremental value that can be show at the defined display resolution).

% Memory Used Alarm

The Protocol 3 controller can record data at a set interval. If the percentage selected of the memory capacity of the recorded data is exceeded the alarm will activate.

Process Value Alarms

Three types of process alarms are implemented in the Protocol 3: High, Low, Band. If the process variable passes the boundary, the alarm activates as

depicted in Figure 19

PV-SP Deviation Alarm

The control subtracts the process value from the setpoint. If the resulting value exceeds the alarm value setting the alarm will activate.

Signal Change Per Min Alarm

An alarm based on the rate of change in the measured process variable. If the PV changes at a rate greater than the alarm level per minute, the alarm will activate. The rate of change must be above the alarm threshold for longer than the Minimum Duration Of Change time, before the alarm will change state. Caution: If the duration is less than this time, the alarm will not activate no matter how fast the rate of rise.

52 Version 1.2

5.6.1.5. Glossary of Alarm Terms

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Protocol 3 Controller Owner’s Manual WORKING WITH OPERATING MODES

Figure 19. How High, Low and Band process alarms are implemented.

Version 1.2 53

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WORKING WITH OPERATING MODES Protocol 3 Controller Owner’s Manual 54 Version 1.2

5.6.2. Working with Calibration Offsets

Calibration offsets allow configuration for oven temperature variations. Enter calibration offsets through the Configuration Menu and Input Configuration.

5.6.2.1. Access the Configuration Menu

To access the Configuration Menu and all sub-menus, the controller must be in its Cycle Complete or Stopped state (that is, not running). If the controller is not in the Stopped state, press

to stop the controller before proceeding.

1. Press and together from the Select a Mode screen to access the Main Menu.

2. From the Main Menu, navigate to and select (highlight) the Configuration Menu. Press

.

3. A prompt will appear to enter an unlock code. Enter the correct code (the default code is

0010) with and then press to access the Configuration Menu.

5.6.2.2. Working with Input Configuration

Input Configuration allows you to configure items associated with the Control Input Setup, Control Input Cal., High Limit Input Setup and High Limit Input Cal. Control calibration offset

parameters are located in the Control Input Cal. To work with Input Configuration:

1. Navigate from the Configuration Menu to and highlight Input Configuration. Press

.

2. Navigate to and select Control Input Cal. Press .

a. Three options present: Factory Calibration, Single Point Calibration, Two Point

Calibration.

b. Only one option can be active at any given time. The highlighted choice becomes the

active choice.

3. Navigate to and select the desired choice. Press to configure the settings within

that choice.

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Protocol 3 Controller Owner’s Manual WORKING WITH OPERATING MODES Version 1.2 55

5.6.2.3. Factory Calibration

Factory Calibration means there is no calibration offset. Selecting Factory Calibration disables the Single Point Calibration and Two Point Calibration options. There are no settings to configure for Factory Calibration.

5.6.2.4. Single Point Calibration

The Single Point Calibration screen shows the current value by which the process input (PV) is offset. This offset value will be the maintained throughout the controller’s input range. For example:

1. The controller displayed an oven temperature of 100 degrees with the Calibration Offset set

to OFF.

2. But an independent measurement of oven temperature reveal an actual temperature of 110

degrees inside the oven

3. Use and to enter a Calibration Offset of 10 degrees. This Calibration Offset

increases the displayed temperature by 10 degrees to match the actual temperature measured in the oven.

4. Press .

5.6.2.5. Two Point Calibration

Two Point Calibration provides a way to choose two temperature points with two different offsets. The actual offset at any given temperature will be interpolated between the chosen points and extrapolated above and below the chosen points. For example:  Given the settings of:

o Calibration Low Temp = 100 °C o Calibration Low Offset = 1 °C o Calibration High Temp = 200 °C o Calibration High Offset = 2 °C

 The offset at an oven temperature of 0 °C would be 0 °C, the offset at 150 °C would be 1.5

°C, and the offset at 300 °C would be 3 °C.

To set Two Point Calibration:

1. Use and to change the value of Calibration Low Temp. Press .

2. Use and to change the value of Calibration Low Offset. Press .

3. Use and to change the value of Calibration High Temp. Press .

4. Use and to change the value of Calibration High Offset. Press .

Example of Two Point Calibration:

 With a controller set to Factory Calibration (no offset)  The display on the control read 100 °C and the actual temperature measured 99 °C.

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WORKING WITH OPERATING MODES Protocol 3 Controller Owner’s Manual



Despatch does not recommend the use of Automatic Tuning. In most oven applications, standard configuration has been optimized.

Menu Item

Description

Pre-Tune

A “single‐shot” routine that disengages when complete.

Self-Tune

Continuous tuning routine that must be manually disengaged.

56 Version 1.2

 If the display on the control read 200 °C and the actual temperature measured was 195°C  Enter the following settings for Two Point Calibration:

o Calibration Low Temp = 100, Calibration Low Offset = -1 o Calibration High Temp = 200, Calibration High Offset = -5

Return to the Main Menu by simultaneously pressing and .

5.6.3. Setting Up Remote Communication

Remote communication between the Protocol 3 controller and a PC running the Despatch Protocol Manager software involves providing each controller with a unique address and following the communication protocol procedures. Up to 32 separate controllers can be run from a PC running the Despatch Protocol Manager software. See the Protocol Manager Instruction Manual for the complete set-up procedure.

5.7. Automatic Tuning

Access Automatic Tuning through the Main Menu (Section 5.2.4). The Automatic

Tuning menu displays all the auto‐tuning options provided in the unit. Table 17 provides

additional information of each option.

1. Simultaneously press and .

2. Navigate to Automatic Tuning using .

3. Press to Enter Automatic Tuning Mode Unlock Code.

4. Press to reach 0010, the Mode Unlock Code.

5. Press to step through and accept all automatic tune options. To manually tune the controller, refer to Control Configuration in the Configuration Menu

(Section 5.6).

Table 17. Automatic Tuning Options.

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Protocol 3 Controller Owner’s Manual WORKING WITH OPERATING MODES

Auto Pre-Tune

If active, Pre‐tune will attempt to run at every power up.



Automatic tuning will not engage if proportional band is set to ON/OFF control.

Pre‐tune and Auto Pre‐Tune will not engage if the setpoint is ramping or the Process Variable is < 5% of span from setpoint.

Menu Item

Description

Input Calibration Status

Calibration status of mVDC, VDC, mADC, RTD and Thermocouple CJC inputs. All should display as Calibrated

Optional Features

USB Port; Data Recorder (includes USB Port) or Profiler.

Firmware Information

Type and version of firmware.

Product Revision Level

Software and Hardware revision levels

Serial Number Information

Instrument serial number.

Date of Manufacture

Date of manufacture

Version 1.2 57

5.8. Product Information

Access Product Information through the Main Menu (Section 5.2.4). Product Information

provides detailed information on the unit’s software and hardware, such as calibration, firmware

and production revision. Table 18 detailed description of the information is provided in the table below.

Press to step through and accept all product information options.

Table 18. Product Information Details.

5.9. Service Information

Access Service Information (Figure 20) through the Main Menu (Section 5.2.4). The Service

Information menu displays contact information for service, sales or technical support.

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WORKING WITH OPERATING MODES Protocol 3 Controller Owner’s Manual

Figure 20. Service Information Screen.

58 Version 1.2

5.10. Remote Operation

The Protocol 3 controller is equipped for remote operation using the Despatch Protocol Manager software. A PC running Despatch Protocol Manager software can access, operate and log data for up to 32 Protocol 3/Protocol Plus-equipped ovens.

See the Protocol Manager Instruction Manual for complete operation instructions.

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Protocol 3 Controller Owner’s Manual WORKING WITH OPERATING MODES



While the Remote Profile Control is enabled, profiles can be run only by digital inputs (versus running profiles from the Profile Mode).

Input 1

Input 2

Input 3

Index Selection

ON

OFF

1

OFF

ON

OFF

2

ON

OFF

3

OFF

ON

4

Figure 21. Standard Digital Input Wiring.

Version 1.2 59

5.11. Setting Up Digital Inputs

The Protocol 3 controller can be run by external inputs wired to the controller from an external source such as a PLC or switches on a control panel (Figure 21 displays standard digital input wiring).

Enable Digital Inputs through the Profile Menu, then General Configuration and set Remote

Profile Control to Enable.

The external run operation can Run, Hold or Stop profiles indexed in positions 1-7 in the memory of the control. Table 19 shows the profile selection.

Table 19. Input settings.

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WORKING WITH OPERATING MODES Protocol 3 Controller Owner’s Manual

Input 1

Input 2

Input 3

Index Selection

ON

OFF

ON 5 OFF

ON

6

ON

7

OFF

none

60 Version 1.2

Input 4 controls the action of the selected profile in the following way:  Switch from OFF to ON to Start the selected profile or continue the profile if it is currently in

Hold.

 Switch from ON to OFF to Hold a profile that is running.  Switch from ON to OFF will Stop a profile that is running if Input 1-3 are also OFF.

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Modbus Programming Manual MAINTENANCE

Global Headquarters

Contact

Service & Technical Support

Despatch Industries

8860 207th Street Lakeville, MN 55044 USA

International/Main: 1-952-469-5424 US toll free: 1-888-337-7282 Fax: 1-952-469-4513 info@despatch.com www.despatch.com

Service: 1-952-469-8230 US toll free: 1-800-473-7373 Service @despatch.com

Version 1.2 61

6. Maintenance

6.1. Replacement Parts

To order or return parts, contact the Despatch Global Service Network. The Service Products features our Response Center for customer service. When returning parts, a Despatch representative will provide you with an RMA (Return Material Authorization) number. Attach the RMA number to the returned part for identification. When ordering parts, expedite your process by providing model number, serial number and part number.

All rights reserved. No part of the contents of this manual may be reproduced, copied or transmitted in any form or by any means including graphic, electronic, or mechanical methods or photocopying, recording, or information storage and retrieval systems without the written permission of Despatch Industries, unless for purchaser's personal use.

TROUBLESHOOTING Protocol 3 Controller Owner’s Manual

Alarm Status

Possible Problem

Next Step

Hi-Limit LED ON

 Problem with thermocouple  Hi-limit setpoint has been

exceeded.

Once the problem has corrected, press Reset.

DEV HOLD LED flashing

Oven temperature has not entered (or dropped out of) the Auto Hold band and the soak timer has stopped

Program a slower ramp rate or if oven is not heating check heater circuit.

Top PV displays OPEN

Control thermocouple is disconnected or broken

Repair or replace the thermocouple.

HLPV displays OPEN

High Limit thermocouple is disconnected or broken

Repair or replace the thermocouple.

62 Version 1.2

7. Troubleshooting

7.1. Error Messages and Alarm

Table 20 lists the more common error messages, the possible problems and remedies.

Table 20. Error Messages and Next Steps.

7.2. Controller Firmware Revision

Refer to the Protocol 3 Controller Owner’s Manual for instructions on how to enter Product Information.

Protocol Manager Software requires Version 2.3 or later firmware for the Protocol 3 controller. If the control is version 2.2 or earlier contact Despatch for a replacement.

7.3. Troubleshoot Protocol Manager/Protocol 3 Controller Communication

For problems communicating between the Protocol Manager and Protocol 3 controller, check each controller’s communication page for these settings:  Address

o Assign each controller/oven using an RS422/RS485 interface a unique address. o Default = 1

 Baud Rate

o For problems communicating, try a lower baud rate. But start with the default baud rate. o Default = 19.2K

 Parity

o Leave parity at the default setting o Default = None

In addition to checking for proper settings:

 Check cabling between the computer running the software and the oven (Figure 22)  Review schematics for older model serial converters (Figure 23)  Review schematics for newer model serial converters (Figure 24)  Review schematics for USB converter (Figure 25)

All rights reserved. No part of the contents of this manual may be reproduced, copied or transmitted in any form or by any means including graphic, electronic, or mechanical methods or photocopying, recording, or information storage and retrieval systems without the written permission of Despatch Industries, unless for purchaser's personal use.

Protocol 3 Controller Owner’s Manual TROUBLESHOOTING

Figure 22. Check Cabling.

Version 1.2 63

Review the Protocol Manager manual for specific tips and techniques for troubleshooting communication problems

All rights reserved. No part of the contents of this manual may be reproduced, copied or transmitted in any form or by any means including graphic, electronic, or mechanical methods or photocopying, recording, or information storage and retrieval systems without the written permission of Despatch Industries, unless for purchaser's personal use.

TROUBLESHOOTING Protocol 3 Controller Owner’s Manual

Figure 23. Older model serial converter schematic.

64 Version 1.2

All rights reserved. No part of the contents of this manual may be reproduced, copied or transmitted in any form or by any means including graphic, electronic, or mechanical methods or photocopying, recording, or information storage and retrieval systems without the written permission of Despatch Industries, unless for purchaser's personal use.

Protocol 3 Controller Owner’s Manual TROUBLESHOOTING

Figure 24. Newer model serial converter schematic.

Version 1.2 65

All rights reserved. No part of the contents of this manual may be reproduced, copied or transmitted in any form or by any means including graphic, electronic, or mechanical methods or photocopying, recording, or information storage and retrieval systems without the written permission of Despatch Industries, unless for purchaser's personal use.

TROUBLESHOOTING Protocol 3 Controller Owner’s Manual

Figure 25. USB Converter Schematic.

66 Version 1.2

.

All rights reserved. No part of the contents of this manual may be reproduced, copied or transmitted in any form or by any means including graphic, electronic, or mechanical methods or photocopying, recording, or information storage and retrieval systems without the written permission of Despatch Industries, unless for purchaser's personal use.

Protocol 3 Controller Owner’s Manual APPENDICES Version 1.2 67

8. Appendices

8.1. Standard Products Warranty

All rights reserved. No part of the contents of this manual may be reproduced, copied or transmitted in any form or by any means including graphic, electronic, or mechanical methods or photocopying, recording, or information storage and retrieval systems without the written permission of Despatch Industries, unless for purchaser's personal use.

APPENDICES Protocol 3 Controller Owner’s Manual

Profile Name: Profile Number:

Segment

Segment Type

Target Setpoint

Time

Auto Hold Type

Events

1 2 3 4 5

68 Version 1.2

8.2. Modbus Programming

For information on Modbus programming, refer to the Despatch web page (www.despatch.com) to search for and download the “Modbus Programming Manual” version 3 (Rev 3/13) or later.

8.3. Programming Worksheet

See Section 5.3 for help with completing Programming Worksheet (Table 21).

Table 21. Programming Worksheet.

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Protocol 3 Controller Owner’s Manual APPENDICES Version 1.2 69

means including graphic, electronic, or mechanical methods or photocopying, recording, or information storage and retrieval systems without the written permission of Despatch Industries, unless for purchaser's personal use.

Despatch Protocol 3 Controller User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1. About This Manual

1.1. Important User Information

1.2. Manufacturer & Service

1.3. Organization of this Manual

1.4. Conventions

1.5. Specifications

2. Safety

2.1. Safety Information

2.1.1. Lockout

2.1.1.1. Lockout Requirements

2.1.1.2. Lockout Procedure with Despatch Products

2.2. Maintenance

2.3. Electrical Power

2.4. Fire

2.5. Equipment Lockout Requirements

3. Theory of Operation

3.1. System Control—In General

3.1.1. High-Limit Function

3.1.2. Outputs

3.2. Remote Communication

4. Assembly & Setup

4.1. Install the Protocol 3 Controller

4.2. Protocol 3 Controller Conversion with NO Options

4.3. Setting Up Remote Communication

5. Working with Operating Modes

5.1. User Controls

5.2. First Screens

5.2.1. Manual Mode

5.2.1.1. Display Manual Mode

5.2.1.2. Start Manual Mode

5.2.2. Timer Mode

5.2.3. Profile Mode

5.2.4. Main Menu

5.3. Setting up a Profile

5.3.1. Prepare for Profile Setup

5.3.2. Sample Profile

5.3.3. Key In the Sample Profile Setup

5.4. Recorder Control

5.5. USB Menu

5.5.1. Working with USB Memory Stick Folders and Files

5.5.2. File Naming Conventions

5.5.3. Create a New Name Before Writing to the USB Device

5.6. Configuration Menu

5.6.1. Alarm Configuration

5.6.1.1. Access the Configuration Menu

5.6.1.2. Work with the Alarm Menu

5.6.1.3. Using Alarms to Switch Relay Outputs

5.6.1.4. Alarm Application Example

5.6.1.5. Glossary of Alarm Terms

5.6.2. Working with Calibration Offsets

5.6.2.1. Access the Configuration Menu

5.6.2.2. Working with Input Configuration

5.6.2.3. Factory Calibration

5.6.2.4. Single Point Calibration

5.6.2.5. Two Point Calibration

5.6.3. Setting Up Remote Communication

5.7. Automatic Tuning

5.8. Product Information

5.9. Service Information

5.10. Remote Operation

5.11. Setting Up Digital Inputs

6. Maintenance

6.1. Replacement Parts

7. Troubleshooting

7.1. Error Messages and Alarm

7.2. Controller Firmware Revision

7.3. Troubleshoot Protocol Manager/Protocol 3 Controller Communication

8. Appendices

8.1. Standard Products Warranty

8.2. Modbus Programming

8.3. Programming Worksheet