PLEASE READ THIS MANUAL COMPLETELY AND SAVE IT FOR REFERENCE.
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IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire, electric shock and injury to persons, including the
following:
1. Do not use this product near water, for example, near a bath tub, wash bowl,
kitchen sink or laundry tub, in a wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
4. Use only the power cord and batteries indicated in this manual. Do not dispose of
batteries in a fire. They may explode. Check with local codes for possible special
disposal instructions.
5. 5. Plug the adaptor to the socket-outlet that near the equipment and shall be easily
accessible.
SAVE THESE INSTRUCTIONS
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Installing The Battery:
It is important to know that the PENDANT
requires one AAA battery. We recommend
using a fresh, high quality alkaline from a
recognized brand.
Under normal use, the unit will remain on
standby and ready for use for at least six
months. When activated during an
emergency, you can talk for a minimum of
30 minutes. Follow the instructions below
to install the battery which came with your kit.
To insure that your 30911 will
Be ready when you need it, replace the battery
Every six months.
Locating The Base Unit:
For best results and longest range, locate the BASE UNIT in an area away from
household appliances which could present electrical interference. These include
microwave ovens, televisions, electric mixers or blenders, hairdryers, or other
cordless phones.
Good Choice Poor Choice
If more than one 30911 is to be used in one home, it is recommended that the BASE
UNITS be located at least 10’ apart. Do not install more than two 30911 in one
home.
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Overview Of The 30911:
The 30911 is a tiny cordless speaker phone, small enough to be worn around your
neck. It is smaller than most cell phones.
By pressing a single button, the 30911 automatically dials the custom-built number
(now is 123456789*0#123456789*0#123465678). You will then be able to
speak directly to the operator which you called.
It has enough range to cover most homes and the area close by outside. It is NOT
a cell phone, and therefore will not work far from your home. It is designed to be
used primarily inside the home.
The 30911 PENDANT has its own replaceable battery. The battery must be installed
prior to use. It will last at least six months in standby mode. Because the PENDANT
never needs charging, it can be kept with you at all times. We recommend that the
PENDANT battery be replaced every six months.
Like most cordless phones, the 30911 must be plugged into a power outlet using an
AC adapter (included). It will not work without power. It can be ordered from the
Customer Service number at the bottom of this page. Ask for part number XXXXXX.
Pendant Features:
Base Unit Features:
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Connecting The 30911:
The Standard Connection
No special phone line or special service is required to use your 30911. Your phone
will work with your existing phone line and existing service. It works the same way
as any cordless phone.
Simply plug in the AC ADAPTER and TELEPHONE LINE CORD as shown.
Caution: Do not plug the AC ADAPTER into an outlet which is controlled by a switch.
The switch could accidentally be turned off, thus rendering the BASE UNIT
inoperable.
Note: you must use the DC 12V adaptor supplied with the package.
Connecting A Second Phone
You may need to plug a conventional telephone into same outlet used by the 30911.
This is done very simply by using the telephone line splitter (included). See
illustration below.
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Operating The 30911
65’536 DIGITAL SECURITY CODE
Many cordless telephones operate similarly and on the same frequency without
digital code security, another cordless handset could make calls using your base and
telephone line. Therefore to avoid any unauthorized calls through your base, a
digital code feature was added to your cordless phone. This digital code is shared
only between the handset and base.
How To Reset Your Security Code ---Important Steps!
1. Press the “SETUP” button on the BASE UNIT. The red “SCANNING” light will
come on.
2. Press and hold the PANIC BUTTON and the BATTERY TEST buttons together.
3. The red light will go out on the BASE UNIT. This indicates the PENDANT and
the BASE UNIT are synchronized. At this point, the Digital Code is reset
randomly to one of 65,536 codes.
About The Pendant:
The PENDANT is a tiny, cordless speaker phone. It may be worn around the neck,
on a belt using the supplied clip, or kept in your pocket.
There is a large blue button on the front of the PENDANT which activates the
system and automatically dials the custom-built number (now is 123456789*0
#123456789*0#123465678) when pressed for more than ½ second.
Installing And Replacing The Battery
The PENDANT requires a single AAA alkaline battery. This battery should only be
replaced with a new battery from a well known quality manufacturer. Once
installed, the battery will last for at least 6 months if the PENDANT is not used.
When the PENDANT is activated in an emergency, the battery will supply power for
at least 30 minutes of talk time.
The battery should be replaced every six months, even if the PENDANT is not used.
This is because the PENDANT draws a small amount of current even while in
standby mode.
BATTERY TEST
The 30911 has a built-in battery tester.
When you press the button
on the bottom of the PENDANT, a voice
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announcement will inform you of the battery
condition. One of the following messages
will be heard:
“Battery is OK.”
Check the battery condition once per month.
“Replace battery soon.”
The battery should be replaced within the next few days.
“Replace battery now.”
The battery should be replaced the same day.
Please note: If there is no response after pressing the button for one second or
more, the battery is dead and must be replaced immediately.
IT is strongly recommended that the battery be tested once each month. If the
battery is tested every day, it will be drained much more quickly and will not last as
long.
System Check
The button on the bottom of the case which is used to perform the BATTERY TEST,
will also perform a SYSTEM CHECK. Press and hold this button for more than four
(4) seconds. One of the following announcements will be made.
“System check, OK.”
This confirms the following:
Battery status.
The PENDANT is working.
The BASE UNIT is working.
The BASE UNIT is connected to a working phone line.
“System check failed.”
This confirms one or more of the following:
The PENDANT has malfunctioned.
The BASE UNIT has malfunctioned.
The PENDANT and BASE UNIT are not communicating with each other.
The BASE UNIT is not connected to the phone line or can not get a
dial tone for some reason.
If you receive a “System check failed.” notification, please refer to the
TROUBLESHOOTING guide at the back of this manual to determine the
cause.
Emergency Dialing Using The Panic Button
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In the event of an emergency, press the blue panic button on the front of the
PENDENT. When this button is pressed for more than ½ second, the 30911 will
automatically dial custom-built number (now is 123456789*0#123456789
*0#123465678). When the emergency response operator answers, speak in a
normal voice and you will be heard. There is no need to put the PENDANT up to
your ear unless you are having trouble hearing. There is no need to hold the
PENDANT up to your mouth. You will be clearly heard, even if the PENDANT is an
arm’s length away.
Hanging Up
You can hang up any time by pressing the BATTERY TEST button on the bottom of
the case.
TROUBLESHOOTING GUIDE
What if I can’t get the 30911 to work?
Step 1 – Check the PENDANT.
What to do:
Press the BATTERY TEST/SYSTEM CHECK button on the bottom of the
PENDANT.
What to expect:
The a voice should announce the condition of the battery.
A light on the front of the PENDANT will come on.
If nothing happens, the most likely cause is that the battery is dead or has been
installed backwards.
If the PENDANT seems to be working, go on to step 2.
Step 2 – Check the connections on the BASE UNIT
What to do:
Make sure the AC ADAPTER is plugged into a live AC outlet and into
the BASE UNIT.
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What to expect:
The blue POWER light will be on if the BASE UNIT is connected to
power.
If the POWER light is on and the BASE UNIT is connected to a working phone line,
go on to step 3.
Step 3 – Make sure the PENDENT and the BASE UNIT are talking to each other.
Background information: The PENDENT and the BASE UNIT are connected by a
wireless radio link. They must be synchronized to work together. They should have
already been synchronized at the factory, but resetting this s simple.
What to do:
Press the “SETUP” button on the BASE UNIT. The red “SCANNING”
light will come on.
Press and hold the PANIC BUTTON and the BATTERY TEST buttons
together.
What to expect:
The red light will go out on the BASE UNIT. This indicates the
PENDANT and the BASE UNIT are synchronized. At this point,
everything should be working fine.
If your 30911 is still not working, call our TECH SUPPORT department at the number
on the bottom of this page.
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Warning: Changes or modifications to this unit not expressly approved by
the party responsible for compliance could void the user’s authority to
operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception which can be determined by turning the
equipment off and on, the user in encouraged to try to correct the
interference by one or more of the following measures.
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment in to an outlet on a circuit different form that to
which the receiver is needed.
• Consult the dealer or an experienced radio/TV technician for help.
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Consumer Information:
a) This equipment complies with Part 68 of the FCC rules and the requirements
adopted by the ACTA. On the bottom of this equipment is a label that contains,
among other information, a product identifier in the format US:AAAEQ##TXXXX.
If requested, this number must be provided to the telephone company.
b) An applicable certification jacks Universal Service Order Codes (USOC) for the
equipment is provided (i.e., RJ11C) in the packaging with each piece of
approved terminal equipment.
c) A plug and jack used to connect this equipment to the premises wiring and
telephone network must comply with the applicable FCC Part 68 rules and
requirements adopted by the ACTA. A compliant telephone cord and modular
plug is provided with this product. It is designed to be connected to a compatible
modular jack that is also compliant. See installation instructions for details.
d) The REN is used to determine the number of devices that may be connected to a
telephone line. Excessive RENs on a telephone line may result in the devices not
ringing in response to an incoming call. In most but not all areas, the sum of
RENs should not exceed five (5.0). To be certain of the number of devices that
may be connected to a line, as determined by the total RENs, contact the local
telephone company. [For products approved after July 23, 2001, the REN for this
product is part of the product identifier that has the format US:AAAEQ##TXXXX.
The digits represented by ## are the REN without a decimal point (e.g., 03 is a
REN of 0.3). For earlier products, the REN is separately shown on the label.]
e) If this equipment
company will notify you in advance that temporary discontinuance of service may
be required. But if advance notice isn't practical, the telephone company will
30911 causes harm to the telephone network, the telephone
11
notify the customer as soon as possible. Also, you will be advised of your right to
file a complaint with the FCC if you believe it is necessary.
f) The telephone company may make changes in its facilities, equipment,
operations or procedures that could affect the operation of the equipment. If this
happens the telephone company will provide advance notice in order for you to
make necessary modifications to maintain uninterrupted service.
Page 9 of 10 Pages
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g) Should you experience trouble with this equipment, please contact DesignTech
International, LLC. 7955 Cameron Brown Court • Springfield, Virginia 22153 •
USA • Tel: 800-337-4468 or 703-866-2000 • Fax: 703-866-2001 for repair or
warranty information. If the equipment is causing harm to the telephone network,
the telephone company may request that you disconnect the equipment until the
problem is resolved.
h) Please follow instructions for repairing if any (e.g. battery replacement section);
otherwise do not alternate or repair any parts of device except specified.
i) Connection to party line service is subject to state tariffs. Contact the state public
utility commission, public service commission or corporation commission for
information.
j) NOTICE: If your home has specially wired alarm equipment connected to the
telephone line, ensure the installation of this 30911 does not disable your alarm
equipment. If you have questions about what will disable alarm equipment,
consult your telephone company or a qualified installer.
k) This equipment is hearing aid compatible.
NOTICE: According to telephone company reports, AC electrical surges, typically
resulting from lightning strikes, are very destructive to telephone equipment
connected to AC power sources. To minimize damage from these types of surges, a
surge arrestor is recommended.
Caution - To ensure proper operation, this equipment must be installed according to
the enclosed installation instructions. To verify that the equipment is operating
properly and can successfully report an alarm, this equipment must be tested
immediately after installation, and periodically thereafter, according to the enclosed
test instructions.
If the unit has NO line seizure capability (the unit is able to disconnect other
equipment connected to the same phone line and initiate an event reporting call
even when other equipment (telephone, answering system, computer modem, etc.)
on the same line is being used), then the following statement shall also be added:
Caution - This equipment cannot report an alarm when other equipment (telephone,
answering system, computer modem, etc.) connected to the same phone line is in
use.
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