WARNING: If the information in this manual is not
followed exactly, a fire or explosion may result
causing property damage, personal injury, or
loss of life.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call
the fire department.
— Installation and service must be performed by
a qualified installer, service agency, or the
gas supplier.
Models VVSA18R,
VVSA24R, VVDA18R,
VVDA24R, and VVDA30R
For Use with Log Sets
Hanover Round Oak Log
Models VSLR18 and
VSLR24
Kingston Split Oak Log
Models VDLCR18, VDLCR24
(Shown), and VDLCR30
WARNING: Improper installation, adjustment, alteration, service, or maintenance can cause
injury or property damage. Refer to this manual for correct
installation and operational
procedures. For assistance or
additional information consult
a qualified installer, service
agency, or the gas supplier.
WARNING: This appliance is
for installation only in a solidfuel burning masonry or UL127
factory-built fireplace, constructed of noncombustible
material, and connected to a
working flue. (See page 7 for
minimum flue opening.)
WARNING: This is a gas-fired appliance. It uses air (oxygen) from the room in which
it is installed. Provisions for adequate combustion and ventilation air must be
provided. Refer to
Air for Combustion and Ventilation
Save this manual for future reference.
section on page 4 of this manual.
Page 2
®
VENTED GAS LOGS
SAFETY
INFORMATION
WARNINGS
WARNING ICON G 001
WARNING: Keep flue open
when operating unit.
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, operate, or service this log set. Improper use of this log set can cause
serious injury or death from burns,
fire, explosion, electrical shock,
and carbon monoxide poisoning.
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early
signs of carbon monoxide poisoning resemble the flu, with headaches, dizziness,
or nausea. If you have these signs, the log set
may not be working properly. Get fresh airat once! Have log set serviced. Some people
are more affected by carbon monoxide than
others. These include pregnant women,
people with heart or lung disease or anemia,
those under the influence of alcohol, and
those at high altitudes.
Natural and Propane/LP Gas: Natural
and propane/LP gases are odorless. An odormaking agent is added to the gas. The odor
helps you detect a gas leak. However, the
odor added to the gas can fade. Gas may be
present even though no odor exists.
Make certain you read and understand all
Warnings. Keep this manual for reference.
It is your guide to safe and proper operation
of this log set.
WARNING: Any change to this
log set or its controls can be
dangerous.
1.This appliance, as supplied, is only for
use with the type of gas indicated on
the rating plate. This appliance is convertible for use with propane/LP.
2.If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do
not use any phone in your building
• immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions
• if you cannot reach your gas supplier ,
call the fire department
3.Never install the log set
• in a recreational vehicle
• where curtains, furniture, clothing, or
other flammable objects are less than
42 inches from the front, top, or sides
of the log set
• in high traffic areas
• in windy or drafty areas
4.Before installing in a solid fuel burning fireplace, the chimney flue and firebox must be cleaned of soot, creosote,
ashes and loose paint by a qualified
chimney cleaner. Creosote will ignite
if highly heated. Inspect chimney flue
for damage.
5.You must operate this log set with a fireplace screen in place. Make sure fireplace
screen is closed before running log set.
6.This log set is designed to be smokeless. If logs ever appear to smoke, turn
off appliance and call a qualified service person.
eration, slight smoking could occur due
to log curing and the burning of manufacturing residues. Y ou may wish to add
more ventilation by opening a window .
7.To reduce the creation of soot, follow
the instructions in Cleaning and Main-tenance, page 22.
8.Do not allow fans to blow directly into
the fireplace. Avoid any drafts that alter burner flame patterns. Ceiling fans
can create drafts that alter burner flame
patterns. Altered burner patterns can
increase sooting.
9.Do not use a blower insert, heat exchanger insert or other accessory not
approved for use with this log set.
10. This log set needs fresh, outside air ventilation to run properly. See Air forCombustion and Ventilation, pages 4
through 6.
Note:
During initial op-
11. Do not run log set
• where flammable liquids or vapors
are used or stored
• under dusty conditions
12. Do not burn solid fuel in the fireplace
after installing the log set. Do not use
this log set to cook food or burn paper
or other objects.
13. Log set becomes very hot when in use.
Keep children and adults away from hot
surface to avoid burns or clothing ignition. Log set will remain hot for a time
after shut-down. Allow surface to cool
before touching.
14. Carefully supervise young children
when they are in the room with log set.
15. Do not use appliance if any part has been
exposed to or under water. Immediately
call a qualified service technician to inspect the room appliance and to replace
any part of the control system.
16. To help prevent breakage, new logs
must be broken-in (see Curing logs
page 14).
17. Turn log set off and let cool before servicing, installing, or repairing. Only a
qualified service person should install,
service, or repair log set.
2
901272
Page 3
OWNER’S MANUAL
PRODUCT
IDENTIFICATION
Grate Steps
Grate
Burner
Pan
Burner
Clamp
Burner
Manifold
Figure 1 - Product Identification (VVDA24 Shown)
Hearth Kit Model ______________________________________
O
F
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N
O
P
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L
O
LOCAL CODES
Install and use log set with care. Follow all
local codes. In the absence of local codes, use
the latest edition of The National Fuel GasCode ANS Z223.1, also known as NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
UNPACKING
CAUTION: Do not remove the
metal data plates from the burner
pan. The d ata plates contain important product information.
1.Remove logs, hearth kit, pan materials,
and hardware from carton.
2.Remove all protective packaging applied to logs and base for shipment.
3.Check all items for any shipping damage. If damaged, promptly inform
dealer where you bought the product.
Serial Number ________________________________________
Log Set Model ________________________________________
901272
3
PRODUCT
FEATURE
REMOTE READY SAFETY
VALVE/PILOT
This unit is provided with a milivolt remote
ready control valve which may be connected to optional remote accessories for
wall switch or wireless operation (see Ac-cessories, page 22).
Unit is tested and approved to ANS Z21.60-1996 and CGA 2.26-M96 as a vented decora-
tive appliance. It is supplied with the parts and
instructions to convert to propane/LP gas use.
Page 4
®
VENTED GAS LOGS
AIR FOR
COMBUSTION AND
VENTILATION
WARNING: This appliance
shall not be installed in a confined space or unusually tight
construction unless provisions
are provided for adequate combustion and ventilation air. Read
the following instructions to insure proper fresh air for this and
other fuel-burning appliances in
your home.
Today’s homes are built more energy efficient than ever. New materials, increased
insulation, and new construction methods
help reduce heat loss in homes. Home owners
weather strip and caulk around windows and
doors to keep the cold air out and the warm air
in. During heating months, home owners
want their homes as airtight as possible.
While it is good to make your home energy
efficient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning
appliances need fresh air for proper combustion and ventilation.
Exhaust fans, fireplaces, clothes dryers, and
fuel burning appliances draw air from the
house to operate. You must provide adequate fresh air for these appliances. This
will insure proper venting of vented fuelburning appliances.
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from National
Fuel Gas Code. NFPA 54/ANS Z223.1, Section 5.3, Air for Combustion and Ventilation.
All spaces in homes fall into one of the three
following ventilation classifications:
1.Unusually Tight Construction
2.Unconfined Space
3.Confined Space
The information on pages 4 through 6 will
help you classify your space and provide
adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough fresh air for
combustion and ventilation. However, in
buildings of unusually tight construction,
you must provide additional fresh air.
Unusually tight construction is defined as construction where:
a. walls and ceilings exposed to the
outside atmosphere have a continuous water vapor retarder with
a rating of one perm (6x10
per pa-sec-m2) or less with openings gasketed or sealed
b. weather stripping has been
added on openable windows and
doors
c. caulking or sealants are applied
to areas such as joints around
window and door frames, between sole plates and floors, between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical, and
gas lines, and at other openings.
If your home meets all of the three
criteria above, you must provide additional fresh air. See
From Outdoors
If your home does not meet all of the
three criteria above, proceed to
and
Ventilation Air
, page 6.
termining Fresh-Air Flow For Appliance Location
, page 5.
and
-11
kg
De-
Confined and Unconfined Space
The National Fuel Gas Code (ANS Z223.1,
1992 Section 5.3) defines a confined space
as a space whose volume is less than 50
cubic feet per 1,000 Btu per hour (4.8 m3 per
kw) of the aggregate input rating of all
appliances installed in that space and an
unconfined space as a space whose volume
is not less than 50 cubic feet per 1,000 Btu
per hour (4.8 m3 per kw) of the aggregate
input rating of all appliances installed in that
space. Rooms communicating directly with
the space in which the appliances are installed*, through openings not furnished
with doors, are considered a part of the
unconfined space.
This log set shall not be installed in a confined space or unusually tight construction
unless provisions are provided for adequate
combustion and ventilation air.
* Adjoining rooms are communicating only
if there are doorless passageways or ventilation grills between them.
4
901272
Page 5
OWNER’S MANUAL
AIR FOR
COMBUSTION AND
VENTILATION
Continued
DETERMINING FRESH-AIR FLOW FOR APPLIANCE LOCATION
Determining if You Have a Confined or Unconfined Space
Use this work sheet to determine if you have a confined or unconfined space.
Space: Includes the room in which you will install appliance plus any adjoining rooms with doorless passageways or ventilation grills
between the rooms.
1.Determine the volume of the space (length x width x height).
Length x Width x Height = _________________cu. ft. (volume of space)
Example:
If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these rooms to the total volume of
the space.
2.Divide the space volume by 50 cubic feet to determine the maximum Btu/Hr the space can support.
_____________ (volume of space) ÷ 50 cu. ft. = (maximum Btu/Hr the space can support)
Example:
3.Add the Btu/Hr of all fuel burning appliances in the space.
Gas fireplace logs_____________ Btu/Hr
Gas water heater*_____________ Btu/Hr
Gas furnace_____________ Btu/Hr
Vented gas heater_____________ Btu/Hr
Vent-free heater_____________ Btu/Hr
Other gas appliances* + _____________ Btu/Hr
Total = _____________ Btu/Hr
* Do not include direct-vent gas appliances. Direct-vent draws combustion air from the outdoors and vents to the outdoors.
4.Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr used.
_____________ Btu/Hr (maximum the space can support)
_____________ Btu/Hr (actual amount of Btu/Hr used)
Example:
The space in the above example is a confined space because the actual Btu/Hr used is more than the maximum Btu/Hr the space can support.
You must provide additional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an adjoining room. If the extra space provides an unconfined space, remove door to adjoin-
ing room or add ventilation grills between rooms. See Ventilation Air Fr om Inside Building, page 6.
B. Vent room directly to the outdoors. See Ventilation Air From Outdoors, page 6.
C. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room unconfined.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is an unconfined space. You will need no
additional fresh air ventilation.
Space size 20 ft. (length) x 16 ft. (width) x 8 ft. (ceiling height) = 2560 cu. ft. (volume of space)
2560 cu. ft. (volume of space) ÷ 50 cu. ft. = 51.2 or 51,200 (maximum Btu/Hr the space can support)
Example:
Gas water heater40,000 Btu/Hr
Gas fireplace logs +55,000 Btu/Hr
Total= 95,000 Btu/Hr
51,200 Btu/Hr (maximum the space can support)
95,000 Btu/Hr (actual amount of Btu/Hr used)
WARNING: If the area in which the appliance may be operated is smaller than that defined as an unconfined
space or if the building is of unusually tight construction, provide adequate combustion and ventilation air by one
of the methods described in the
901272
National Fuel Gas Code, ANS Z223.1, 1992, Section 5.3
5
or applicable local codes.
Continued
Page 6
AIR FOR
®
VENTED GAS LOGS
COMBUSTION AND
VENTILATION
Continued
VENTILATION AIR
Ventilation Air From Inside
Building
This fresh air would come from an adjoining
unconfined space. When ventilating to an
adjoining unconfined space, you must provide two permanent openings: one within
12" of the ceiling and one within 12" of the
floor on the wall connecting the two spaces
(see options 1 and 2, Figure 2). You can also
remove door into adjoining room (see option 3, Figure 2). Follow the National Fuel
Gas Code NFPA 54/ANS Z223.1, Section
5.3, Air for Combustion and Ventilation for
required size of ventilation grills or ducts.
WARNING: Rework worksheet,
adding the space of the adjoining
unconfined space. The combined
spaces must have enough fresh
air to supply all appliances in both
spaces.
Ventilation
Grills
Into Adjoining
Room,
Option 1
Figure 2 - Ventilation Air from Inside Building
Or
Remove
Door into
Adjoining
Room,
Option
3
12"
Outlet
Air
Ventilation Grills
Into Adjoining Room,
Ventilated
Attic
12"
Option 2
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two permanent openings: one within 12" of the
ceiling and one within 12" of the floor.
Connect these items directly to the outdoors
or spaces open to the outdoors. These spaces
include attics and crawl spaces. Follow the
National Fuel Gas Code NFPA 54/ANS
Z223.1, Section 5.3, Air for Combustion and
Ventilation for required size of ventilation
grills or ducts.
IMPORTANT:
inlet or outlet air into attic if attic has a
thermostat-controlled power vent. Heated air
entering the attic will activate the power vent.
Do not provide openings for
Outlet
Air
Inlet
Air
Inlet Air
Figure 3 - Ventilation Air from Outdoors
To Attic
To
Crawl
Space
Ventilated
Crawl Space
6
901272
Page 7
OWNER’S MANUAL
INSTALLATION
CAUTION: Do not remove
the metal data plates attached
to the burner pan. The data plates
contain important warranty information.
WARNING: Before installing
in a solid fuel burning fireplace,
the chimney flue and firebox must
be cleaned of soot, creosote,
ashes and loose paint by a qualified chimney cleaner. Creosote
will ignite if highly heated. A dirty
chimney flue may create and distribute soot within the house. Inspect chimney flue for damage.
NOTICE: Installation, service, and
repair of this appliance must be
performed by a qualified installer,
service agency, company or gas
supplier experienced with this
type of gas appliance. Only factory authorized components listed
in these instructions may be used
in accordance with the
manufacturer’s instructions and
all codes and requirements of the
authority having jurisdiction. Any
modifications to this kit, or use of
unauthorized components or accessory items will void the
manufacturer’s warranty, and may
result in a hazardous condition.
FLUE OPENING
SPECIFICATIONS
Note:
This vented appliance must be in-
stalled only in a solid-fuel burning fireplace
with a working flue and constructed of noncombustible material.
The charts in Figure 4 indicate technical
information regarding the installation of
your gas log set. Please make sure that all of
the specifications shown are applicable before installation is attempted.
The fireplace must include a working flue
and venting system with the minimum openings shown in the Figure 4.
Btu Input
MODELDESCRIPTION
VVSA18R18" Single Burner50,00040,000
VVSA24R24" Single Burner60,00050,000
VVDA18R18" Dual Burner55,00045,000
VVDA24R24" Dual Burner65,00055,000
VVDA30R30" Dual Burner70,00060,000
The minimum vent opening on all models is 8" in diameter.
Use only natural gas. If your gas supply is not
natural gas, you must convert the appliance
to propane/LP. Follow the instructions on
page 10.
If the fireplace does not have a gas supply
shut-off valve, one must be installed.
Btu Input
Propane/LP Gas
VENTING SPECIFICATIONS
FOR INSTALLATION
The fireplace chimney flue and vent must be
drafting properly. To check the vent for proper
drafting: Light a tightly rolled newspaper on
one end and place it at the inside front edge of
the fireplace. Observe the smoke and be sure
the vent is properly drawing it up the chimney. If the smoke spills out into the room,
extinguish the flame and remove any obstruction until proper venting is achieved.
The chimney flue must remain open a minimum of 3" at all times during the operation
of this log set (see Figure 5, page 8).
Continued
901272
7
Page 8
®
VENTED GAS LOGS
INSTALLATION
Continued
INSTALLING DAMPER
CLAMP
Secure the damper stop clamp provided to
the leading edge of the damper as shown in
Figure 5. If for any reason this clamp doesn't
work on your fireplace, another suitable
clamp or permanent stop must be installed,
or the damper blade must be cut or removed.
Damper Clamp
Damper
Masonry Fireplace
Damper
Clamp
Figure 5 - Attaching Damper Clamp
Manufactured
Fireplace
CONNECTING TO GAS
SUPPLY
Damper
Damper
CAUTION: Use only new,
black iron or steel pipe. Internally-tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of 1/2"
diameter or greater to allow
proper gas volume to log set. If
pipe is too small, undue loss of
pressure will occur.
Installation must include a manual shutoff
valve, union, and plugged 1/8" NPT tap.
Locate NPT tap within reach for test gauge
hook up. NPT tap must be upstream from
log set (see Figure 6).
Apply pipe joint sealant lightly to male
threads. This will prevent excess sealant
from going into pipe. Excess sealant in pipe
could result in a clogged burner injector.
CAUTION: Use pipe joint sealant that is resistant to liquid petroleum (LP) gas.
Install sediment trap in supply line as shown
in Figure 6. Locate sediment trap where it is
within reach for cleaning. Locate sediment
trap where trapped matter is not likely to
freeze. A sediment trap traps moisture and
contaminants. This keeps them from going
into log set controls. If sediment trap is not
installed or is installed wrong, log set may
not run properly.
Approved Flexible Gas Hose
(if allowed by local codes)
CHECKING GAS
CONNECTIONS
WARNING: Test all gas piping and connections for leaks
after installing or servicing. Correct all leaks at once.
WARNING: Never use an
open flame to check for a leak.
Apply a mixture of liquid soap
and water to all joints. Bubbles
forming show a leak. Correct all
leaks at once.
Pressure Testing Gas Supply
Piping System
Test Pressures In Excess Of 1/2 PSIG
1.Disconnect log set and its individual
manual shutoff valve from gas supply
piping system.
2. Cap off open end of gas pipe where
manual shutoff valve was connected.
3.Pressurize supply piping system by either
using compressed air or opening main gas
valve located on or near gas meter.
4.Check all joints of gas supply piping
system. Apply mixture of liquid soap
and water to gas joints. Bubbles forming show a leak.
5.Correct all leaks at once.
6.Reconnect log set and manual shutoff
valve to gas supply. Check reconnected
fittings for leaks.
WARNING: A qualified service person must connect log set
to gas supply. Follow all local
codes.
Installation Items Needed
Before installing log set, make sure you
have the items listed below.
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• manual shutoff valve
• adjustable (crescent) wrench or pliers
• sediment trap
• tee joint
• pipe wrench
A.G.A. Design-Certified
Manual Shutoff Valve
With 1/8" NPT Tap*
3" Minimum
Cap
Figure 6 - Gas Connection
Pipe Nipple
Sediment Trap (Optional on Propane/LP Installation)
From Gas Meter (5" W.C.**
to 10.5" W.C. Pressure)
Tee Joint
* Purchase the optional A.G.A. design-certified manual shutoff valve from your dealer. See
Accessories, page 22.
** Minimum inlet pressure for purpose of input adjustment.
8
901272
Page 9
OWNER’S MANUAL
INSTALLATION
Continued
Test Pressures Equal To or Less Than
1/2 PSIG
1.Close manual shutoff valve (see Figure 7).
2.Pressurize supply piping system by either
using compressed air or opening main gas
valve located on or near gas meter.
3.Check all joints from gas meter to manual
shutoff valve (see Figure 7). Apply mixture of liquid soap and water to gas joints.
Bubbles forming show a leak.
4.Correct all leaks at once.
Manual Shutoff Valve
Gas Meter
Figure 7 - Checking Gas Joints
HEARTH KIT ASSEMBLY
AND INSTALLATION
Kit Assembly
Note:
The following instructions apply to
both standard single bar burners, as well as
dual flame “U” style burners. Be sure all
pipe threaded connections are tight, and
have thread compound to prevent leaks.
1.Determine which side the gas line will
be coming into the fireplace.
2.Using a hammer and screw driver, re-
move knock-out plug from the side of
the pan that corresponds to the gas line
(see Figure 8).
Knock-Out Plugs
3. Place burner manifold in pan with
threaded opening facing open knock-out
plug.
Note:
If using propane/LP gas, see
Propane/LP Gas Conversion, page 10.
4.Thread the gas control valve onto the
burner inlet fitting (see Figure 10). Use
thread sealant on the male threads of
the burner inlet fitting. Hold the burner
inlet fitting with a wrench to prevent
overtightening the connection to the
burner. Make sure the control knob is
facing the front (see Figure 10).
5.Using burner clamp, screw, and nut provided, assemble clamp to pan (“U” style
burners only). This will hold the burner
manifold in place (see Figure 9).
6. Attach the pilot gas line to the pilot
outlet of the gas control valve and
tighten. Connect the thermocouple to
the terminal block on the gas control
valve. See Figure 11. Do not overtighten. If using propane/LP gas, see
Changing Pilot Orifice, page 11.
Nut
Burner
Manifold
Burner
Clamp
Burner
Pan
Screw
Figure 9 - Installing Burner
Gas
Control
Valve
7. Install the inlet fitting into the inlet
opening of the gas control valve (see
Figure 12). Use thread sealant on the
male pipe threads.
8.Place the burner pan assembly in the
center of the fireplace floor. Make sure
the front of pan faces forward.
9.Thread the gas supply adaptor to the
fireplace gas supply pipe. Adjust to
most convenient position.
10. Install the gas connector tube to the gas
supply adaptor. Carefully shape tube and
attach to gas inlet fitting (see Figure 12).
Be careful not to cause kinks in tube.
11. Test for leaks following instructions
under T esting Burner for Leaks, page 11.
12.
Retighten and adjust the location of the
gas control as necessary. The gas control should be level, with the control
knob to the front.
Thermocouple
and Line
Pilot and Line
Pressure
Tap - Out
(Manifold)
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Pressure Tap - In (Inlet)
Figure 11 - Gas Control Valve with Thermocouple and Pilot
Gas
Connector
Tube
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Gas
Control
Valve
Burner Pan
Assembly (Facing
Front of Fireplace)
Figure 8 - Knock-Out Plug Locations
901272
Burner Pan
Assembly
Burner Inlet Fitting
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(containing orifice)
Control Knob
Figure 10 - Installing Gas Control Valve
9
Gas Control
Valve
Inlet
Opening
Gas Inlet
Fitting
Figure 12 - Installing Inlet Fitting and Gas
Connector Tube
Continued
Page 10
®
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VENTED GAS LOGS
INSTALLATION
Continued
13. Install cover to burner pan using screws
provided.
14. Install thermocouple, pilot, and piezo ignitor cover onto valve cover as shown
in Figure 13. Use the provided screws.
Thermocouple
Screw
Pilot
Ignitor
Piezo Ignitor
Cover
Machine
Screw
Valve
Cover
Propane/LP Gas Conversion
To convert to propane/LP gas, the regulator
pressure must be reset. Also, the burner inlet
fitting and pilot orifice must be replaced. The
propane/LP burner inlet fitting is supplied
with the orifice installed for your log set.
Burner Inlet Fitting
1.Remove the burner inlet fitting from the
gas control assembly (see Figure 14).
DO NOT remove the orifice from this
fitting. The propane/LP burner inlet fitting is included in the hardware kit (see
Figure 15).
2.Be sure to use the correct orifice for your
appliance. The orifice kit included with
this appliance contains an orifice installed in an air mixer fitting.
3.Using thread sealant (resistant to the
action of propane/LP gas) on smaller
end of fitting, screw the burner inlet fitting into the outlet side of the gas control. Tighten using a wrench.
4 . Follow steps 1 through 14 under Kit As-
sembly, pages 9 and 10.
Burner Inlet
Fitting for
Natural Gas
Adjusting Regulator Pressure For
Propane/LP Conversion
1.Locate the pressure button on regulator tower of gas control valve.
2.Remove the pressure button from the
regulator tower (see Figure 16).
3.Reverse the pressure button and replace
into regulator tower (see Figure 17).
Gas Control Valve
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Pressure
Button
Figure 16 - Removing Pressure Button
Regulator Tower
Gas Control Valve
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Piezo Ignitor
Figure 13 - Installing Thermocouple, Pilot, and
Piezo Ignitor Cover
Figure 14 - Remove Burner Inlet Fitting
Injector for
Natural Gas
(Factory
Installed)
NATURAL
GAS
FITTING
Injector for
Propane/LP
Gas (Factory
Installed)
PROPANE/
LP GAS
FITTING
Figure 15 - Burner Inlet Fittings with
Injectors
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Pressure
Button
Regulator Tower
Figure 17 - Replacing the Pressure Button in the Propane/LP position
10
901272
Page 11
OWNER’S MANUAL
INSTALLATION
Continued
Changing Pilot Orifice
The pilot is provided with a natural gas
orifice installed. For propane/LP gas you
must remove it and replace it with a propane/LP orifice. The hardware kit contains
an propane/LP orifice with a red stripe for
converting the pilot.
1. Gently loosen and remove the pilot
line connection from the bracket (see
Figure 18).
2.Replace the orifice (see Figure 18) with
the propane/LP pilot orifice with the
red stripe.
3.Replace and tighten the pilot line to the
bracket.
4.Continue with step 7 under Hearth KitAssembly and Installation, page 9.
Note:
Follow the instructions under the sec-
tion, Testing Burner for Leaks, column 3.
Pilot
Orifice
O
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Figure 18 - Installing Propane/LP Pilot
Orifice
REMOTE CONTROL OPTIONS
GHRC
If you are using the GHRC remote control
option, you must first connect the leads of
the receiver to the terminal block on the gas
control (see Figure 19).
1.Connect the leads to the male fast-on
terminals marked TH and TPTH.
2.Install a 9V battery (refer to the instructions included with the GHRC).
3.Install a 9V battery into the hand-held
transmitter.
4.Insert the receiver into the simulated
log control cover, with the raised cylinder fitting into the hole in the cover.
5.The cover may be moved aside when
operation of the gas control is necessary.
Control
Valve
Fast-On Terminals
Figure 19 - Connecting Wire Terminals
GWMS2
When installing the GWMS2 remote wall
switch option, follow all instructions included with the accessory. Connect wires as
shown in Figure 19. You will need to route
the wiring away from the gas control and log
set in a way which prevents direct radiant
heat on the wires.
No Optional Accessories
If you choose no remote accessories at this
time, the provided jumper wire must be
installed to the terminal block on the gas
control. Connect the lead to the fast-on
terminals marked TH and TPTH.
TESTING BURNER FOR
LEAKS
1.Generously apply soapy solution to all
connections.
WARNING: Never check for
gas leaks with open flame.
2.Light the burner with the shut-off valve
no more than half open and holding a
match slightly in front of the pan (see
Lighting Instructions, page 13).
3.Inspect all connections for bubbles, raw
gas odor, or flame from any area other
than the burner (leaks). If leaks are detected, shut off the gas valve immediately. Tighten, or reassemble the loose
connection(s) using pipe joint compound until burner system is leak free.
4.When the burner is tested and leak free,
observe the individual tongues of flame
on the burner.
includes more ports on the outside of the
bar. Make sure that all ports are clear
and producing flame evenly across the
burner. If any ports appear blocked, clear
them by removing the burner manifold
and reaming the ports with a modified
paper clip or other suitable tool.
5.When finished testing, turn the gas shutoff valve OFF to extinguish all flames.
Note:
The burner design
901272
Continued
11
Page 12
®
VENTED GAS LOGS
INSTALLATION
Continued
ADDING PAN MATERIAL
1.Open the bag of ash bed material (vermiculite) and spread it evenly across the
burner pan to the top. You may overflow the front and sides of the pan to
cover the entire pan. Do not cover valve.
2.Open the glowing embers and evenly
cover the ash bed material (vermiculite) in the burner pan.
INSTALLING THE GRATE
AND LOGS
1.Place the grate over the burner pan where
the two outer horizontal supports on the
grate fit into the two pan positioning
notches in the rear vertical edge of the pan.
2.Slide the two rear log grate steps over
the two outer horizontal supports on the
grate as shown in Figure 20.
3.Place the back log on the grate onto the
grate steps (see Figure 21).
4.Place the front log(s) on the grate and
slide forward against the front bars on
the grate (see Figure 22).
5.Place the smaller top logs onto the bottom logs (see Figure 22). Leave as
much open space between logs as possible to minimize flame impingement
and sooting.
they are handled roughly or if hit together while being placed.
Grate
Figure 20 - Installing Grate (Pan Material
Not Shown)
Note:
Logs may chip if
Grate Steps
O
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L
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O
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F
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P
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Manchester Split Oak Logs
O
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F
N
O
P
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L
O
Arlington Round Oak Logs
Figure 21 - Installing Front and Back Logs
(Number and style of your logs may vary)
O
F
F
N
O
P
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L
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Figure 22 - Placement of Top Logs
(Manchester Split Oak Logs Shown)
OPERATING
APPLIANCE
FOR YOUR SAFETY
READ BEFORE
LIGHTING
WARNING: If you do not follow these instructions exactly, a
fire or explosion may result causing property damage, personal
injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the
pilot, follow these instructions exactly .
B. BEFORE LIGHTING smell all
around the appliance area for gas. Be
sure to smell next to the floor because
some gas is heavier than air and will
settle on the floor.
WHAT TO DO IF YOU SMELL
GAS
• Do not try to light any appliance.
• Do not touch any electric switch;
do not use any phone in your building.
• Immediately call y our gas supplier
from a neighbor’s phone. Follow
the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn
the gas control knob. Ne ver use tools.
If the knob will not push in or turn
by hand, don’t try to repair it, call a
qualified service technician or gas
supplier. Force or attempted repair
may result in a fire or explosion.
D. Do not use this appliance if any part
has been under water. Immedia tely
call a qualified service technician to
inspect the appliance and to replace
any part of the control system and
any gas control which has been under water.
12
901272
Page 13
OWNER’S MANUAL
OPERATING
APPLIANCE
Continued
LIGHTING
INSTRUCTIONS
1.STOP! Read the safety information,
page 12 column 3.
2.Make sure manual shutoff valve is
fully open.
3.If Using Optional Hand-Held Re-mote or W all Switch: Set switch to
OFF position.
WARNING: Burner will come
on automatically within one minute
when the selector switch is in the
ON position after the pilot is lit.
4.Press in and turn control knob clockwise to the OFF position.
5.Wait f ive (5) minutes to clear out any
gas. Then smell for gas, including
near the floor. If you smell gas,
STOP! Follow “B” in the safety information, page 12 column 3. If you
don’t smell gas, go to the next step.
6.Press in and turn control knob counterclockwise to the PILOT
position. Press in control knob for
five (5) seconds (see Figure 23).
Note:
You may be running this log
set for the first time after hooking up
to gas supply . If so, the contr ol knob
may need to be pressed in for 30 seconds or more. This will allow air to
bleed from the gas system.
7.With control knob pressed in, press
and release ignitor button. This will
light pilot. If needed, keep pressing
ignitor button until pilot lights.
Note:
If pilot does not stay lit, contact a
qualified service person or gas supplier
for repairs. Until r epairs are made, light
pilot with match. To light pilot with
match, see Manual Lighting Procedure.
8.Keep control knob pressed in for 30
seconds after lighting pilot. After 30
seconds, release control knob.
• If control knob does not pop out when
released, contact a qualified service
person or gas supplier for repairs.
Note:
If pilot goes out, repeat steps
4 through 8.
9. Slightly push in and turn control
knob counterclockwise to
the ON position.
10. If Using Optional Hand-Held Re-mote or Wall Switch: Wait one
minute and switch selector switch to
the ON position to light burner.
Igniter
Button
Control
O
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Figure 23 - Control Knob and Ignitor Button Location (Shown as Supplied, No
Control Options)
Pilot
Figure 24 - Thermopile and Pilot
Knob
Thermopile
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Appliance
1. Slightly push in and turn control
knob clockwise to the OFF
position.
Shutting Off Burner Only (pilot
stays lit)
You may shut off the burner and keep the
pilot lit by doing one of the following:
1. Slightly push in and turn control
knob clockwise to the PILOT position.
2.If Using Optional Hand-Held Re-mote or Wall Switch: Set switch to
OFF position.
MANUAL LIGHTING
PROCEDURE
1.Follow steps 1 through 6 under Lighting Instructions.
2.Depress control knob and light pilot
with match.
3.Keep control knob pressed in for 30
seconds after lighting pilot. After 30
seconds, release control knob. Now
follow steps 9 through 10.
901272
Continued
13
Page 14
®
VENTED GAS LOGS
OPERATING
APPLIANCE
Continued
CURING LOGS
During the 2-3 hour appliance break-in
period, you may detect an odor from the
appliance as the various paints and compounds used in the manufacturing of this
log set cure. This is a normal and temporary situation that is not cause for alarm.
However, you may want to provide extra
ventilation to the room during this time.
To ensure proper curing of the logs:
• Ignite a 2" flame and maintain it for 1
hour .
• Burn the logs in consecutive 1 hour periods raising the flame an additional
2" to full flame height for a total of
three hours.
OPTIONAL REMOTE
OPERATION
Note:
All remote control accessories must
be purchased separately. Follow instructions included with the remote control.
NOTICE: You must light the pilot
before using the hand-held remote control unit. See
Instructions
1.After lighting, let pilot flame burn for
about one minute. Turn control knob
to ON position. Slide the selector switch
to the REMOTE position.
burner may light if hand-held remote
ON button was on when selector switch
was last turned off. You can now turn
the burner on and off with the handheld remote control unit.
IMPORTANT
lector switch in the REMOTE position when the pilot is not lit. This will
drain the battery.
IMPORTANT:
ON/OFF buttons on the hand-held
remote control unit for up to 3 seconds to assure proper operation.
.
: Do not leave the se-
Be sure to press the
Lighting
NOTE:
The
GWMS2 WALL
MOUNTED SWITCH
(OPTIONAL)
This wall switch works just like the conventional light switch. Flip the switch up
for on and down for off.
Note:
Make sure that this switch is not in
a position to be mistaken for a light switch.
This may result in the log set being inadvertently turned on without the proper
precautions being taken. See installation
instructions on page 11 of this manual.
GHRC Operation:
2.Press the ON/OFF button to turn the
burner on and off. When turning
burner off, the pilot will remain lit.
14
901272
Page 15
OWNER’S MANUAL
TROUBLESHOOTING
Note:
For additional help, visit DESA
International’s technical service web site
at www.desatech.com.
Note:
All troubleshooting items are listed in
order of operation.
OBSERVED PROBLEM
Log set is smoking/sooting excessively
(
Note:
It is natural and unavoidable for
vented gas log sets to produce moderate
levels of carbon (soot) where flames
contact the logs. This is especially true
with propane/LP gas.)
Burner is excessively noisy
(
Note:
The movement and combustion of
gas will create low, unavoidable levels of
noise.)
WARNING: Turn off log set
and let cool before servicing. Only
a qualified service person should
service and repair log set.
POSSIBLE CAUSEREMEDY
1. Poor fuel quality
2. Fireplace venting system not drafting
properly
3. Excessive flame impingement or blockage
4. Improper fuel/air mixture
5. Excessive gas supply/pressure
1. Passage of air/gas across irregular surfaces
2. Excessive gas pressure on natural gas
units
1. Contact local natural or propane/LP gas
company
2. Adjust damper wide open and/or have
fireplace and venting professionally
cleaned and checked
3. Separate the logs to allow more flame
passage
4. Remove any foreign items from the
flame pattern and/or check for proper
orifice sizing
5. Preheat flue in very cold weather
1. Relieve any tight bends or kinks in gas
supply line
2. Check/reset gas regulator pressure (see
Adjusting Regulator Pressure For Propane/LP Conversion, page 10)
Burner flame is too low or too high
Remote does not function (GHRC only)
1. Incorrect gas supply or pressure
2. Blocked burner orifice or burner manifold ports
3. Improper burner orifice size
1. Battery is not installed. Battery power
is low
1. Check for proper gas supply pressure
2. Free burner orifice and manifold ports
of any burrs, paint, or other blockage
1. Replace 9-volt batteries in receiver and
remote control
901272
www.desatech.com
15
Continued
Page 16
®
TROUBLESHOOTING
Continued
VENTED GAS LOGS
OBSERVED PROBLEM
When ignitor button is pressed, there is no
spark at pilot
When ignitor button is pressed, there is
spark at pilot but no ignition
Pilot lights but flame goes out when control
knob is released
POSSIBLE CAUSE
1. Ignitor electrode not connected to ignitor cable
2. Ignitor cable pinched or wet
3. Bad ground on piezo ignitor
4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned wrong
1. Gas supply turned off or manual shutoff
valve closed
2. Control knob not in PILOT position
3. Control knob not pressed in while in
PILOT position
4. Air in gas lines when installed
5. Pilot adjustment screw closed
6. Pilot is clogged
7. Low gas pressure
1. Control knob not fully pressed in
2. Control knob not pressed in long enough
3. Manual shutoff valve not fully open
4. Pilot flame not touching thermocouple,
which allows thermocouple to cool,
causing pilot flame to go out. This problem could be caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged pilot
5. Thermocouple connection loose at control valve
6. Thermocouple damaged
7. Control valve damaged
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched by any
metal or tubing. Keep ignitor cable dry
3. Scrape away paint on bracket for better
contact with ground on piezo ignitor
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace electrode
7. Reposition electrode
1. Turn on gas supply or open manual
shutoff valve
2. Turn control knob to PILOT position
3. Press in control knob while in PILOT
position
4. Continue holding down control knob.
Repeat igniting operation until air is removed
5. Adjust pilot flame for approximately
2" blue flame
6. Clean pilot (see Cleaning and Mainte-nance, page 22) or replace pilot assembly
7. Replace gas control
1. Press in control knob fully
2. After pilot lights, keep control knob
pressed in 30 seconds
3. Fully open manual shut-off valve
4. A) Contact local natural gas company
B) Clean pilot (see Cleaning and Mainte-
nance, page 22) or replace pilot assembly
5. Hand tighten until snug, then tighten
1/4 turn more
6. Replace thermocouple
7. Replace control valve
Burner does not light after pilot is lit
Delayed ignition burner
1. Burner orifice clogged
2. Inlet gas pressure is too low
3. Burner orifice diameter is too small
4. Thermocouple leads disconnected or improperly connected
1. Pilot flame needs adjusting
2. Wrong pilot orifice
www.desatech.com
16
1. Clean burner orifice
2. Contact local natural or propane/LP gas
company
3. Replace burner orifice
4. Reconnect leads
1. Adjust pilot flame for approximately
2" blue flame
2. Replace pilot orifice set
901272
Page 17
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in
your building.
• Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
OWNER’S MANUAL
IMPORTANT:
Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new
carpet or textiles, etc., create fumes. These fumes may mix with combustion air
and create odors. These odors will disappear over time.
OBSERVED PROBLEM
Log Set produces a clicking/ticking noise
just after burner is lit or shut off
Log Set produces unwanted odors
Gas odor even when control knob is in OFF
position
Gas odor during combustion
Operating log set where impurities in air exist may create odors.
POSSIBLE CAUSE
1. Metal expanding while heating or contracting while cooling
1. Log Set burning vapors from paint, hair
spray, glues, cleaners, chemicals, new
carpet, etc. (See
ment above)
2. Gas leak. See W arning statement at
top of page
1. Gas leak. See W arning statement at
top of page
2. Control valve defective
1. Gas leak. See W arning statement at
top of page
IMPORTANT
state-
REMEDY
1. This is common with most log sets. If
noise is excessive, contact qualified service person
1. Open flue to maximum. Stop using odor
causing products while log set is running
2. Locate and correct all leaks (see Check-ing Gas Connections, page 8)
1. Locate and correct all leaks (see Check-ing Gas Connections, page 8)
2. Replace control valve
1. Locate and correct all leaks (see Check-ing Gas Connections, page 8)
901272
www.desatech.com
17
Page 18
ILLUSTRATED
PARTS
BREAKDOWN
MODELS VVSA18R,
VVSA24R, VVDA18R,
VVDA24R, AND VVDA30R
7
®
VENTED GAS LOGS
9
9
10
12
25
17
23
5
11
5
6
4
3
16
13
15
O
18
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22
14
17
20
19
24
2
18
21
8
1
901272
Page 19
OWNER’S MANUAL
PARTS LIST
This list contains replaceable parts used in your log set. When ordering parts, follow the
instructions listed under Replacement Parts on page 22 of this manual.
MODELS VVSA18R,
VVSA24R, VVDA18R,
VVDA24R, AND VVDA30R
KEY PART NUMBER FOR
NO.VVSA18RVVSA24RVVDA18RVVDA24RVVDA30RDESCRIPTIONQTY.
1901063-01901063-01901063-01901063-01901063-01Brass 3/8 FLR x 1/2 FPT Elbow1
2901056-01901056-01901056-01901056-01901056-01Brass 3/8 FLR x 3/8 MPT Elbow1
3901066-01901066-01901066-01901066-01901066-01Brass Air Mixer - Natural Gas1
4901064-03901064-04901064-03901064-04901064-09Natural Gas Injector1
5901208-01901208-02901209-01901209-02901209-03Burner Manifold1
6901136-01901136-02901137-01901137-02901137-03Burner Pan1
7901242-01901242-01901242-01901242-01901242-01Damper Clamp - Std. Assembly1
8901232-01901232-01901232-01901232-01901232-01Gas Line - 12" Aluminum1
9901430-01901430-01901431-01901431-01901431-01Grate Steps2
10901243-01901243-02901246-01901246-02901246-03Log Grate1
11 — —901681-01901681-01901681-01Burner Strap1
12 — —901063-01901063-01901063-01Nut #8/321
13 — —901076-01901076-01901076-01Screw #8/32 x 3/81
14106824-01106824-01106824-01106824-01106824-01Piezo Cover1
15901066-02901066-02901066-02901066-02901066-02Propane/LP Brass Air Mixer1
16901065-02901065-03901065-02901065-03901065-04Propane/LP Brass Orifice1
17901075-01901075-01901075-01901075-01901075-01Screw 1/4" #8 “B” pt1
18105575-01105575-01105575-01105575-01105575-01Jumper Wire1
19M12461-26M12461-26M12461-26M12461-26M12461-26Machine Screw #10-32 x 3.8"1
20097159-04097159-04097159-04097159-04097159-04Piezo Igniter1
21901071-01901071-01901071-01901071-01901071-01Valve, mV1
22901073-01901073-01901073-01901073-01901073-01Pilot Burner (with natural gas orifice)1
23901072-01901072-01901072-01901072-01901072-01Piezo Ignitor Electrode1
24106823-01106823-01106823-01106823-01106823-01Steel Shroud1
25901070-01901070-01901070-01901070-01901070-01Propane/LP Pilot Burner Orifice1
PARTS AVAILABLE — NOT SHOWN
901156-01901156-01901156-01901156-01901156-01.125# Bag Embers1
901155-01901155-01901155-01901155-01901155-011.5# Bag Ash Bed Material
LOG SET MODELS VSLR18,
VSLR24, VDLCR18, VDLCR24,
AND VDLCR30
15
8
7
5
4
1
3
2
6
9
11
12
10
14
Hanover Round Oak Logs
Kingston Split Oak Logs
13
20
901272
Page 21
OWNER’S MANUAL
PARTS LIST
This list contains replaceable parts used in your log set. When ordering parts, follow the
instructions listed under Replacement Parts on page 22 of this manual.
LOG SET MODELS VSLR18,
VSLR24, VDLCR18, VDLCR24,
AND VDLCR30
KEY PART NUMBER FOR
NO.VSLR18VSLR24VDLCR18VDLCR24VDLCR30DESCRIPTIONQTY.
1 — —901565-02901566-02901567-02Bottom Rear1
2 — —901603-01901604-01901604-04Bottom Front1
3 — —901593-01901594-01901595-01Bottom Front1
4 — — — —901580-02VR-11\VC Top Log1
5 — —901588-01901588-01901588-01VS-12 Top Log1
6 — — —901592-01901592-01VCR-12 Top Log1
7 — —901591-02901591-02901591-02VCR-11\VC Top Log1
8 — —901551-03901551-03901551-03CHR-13\VC Top Log1
9 — —901587-01901587-01901587-01VCR-9 Top Log1
10901625-03901626-03 — — —Bottom Rear1
11901583-01901584-01 — — —Bottom Front1
12901541-02901541-02 — — —CPR-13\VR Top Log1
13901580-01901580-01 — — —VR-11\VR Top Log1
14901579-01901579-01 — — —VR-10Y Top Log1
15 —901578-01 — — —VR-10 Top Log1
901272
21
Page 22
®
VENTED GAS LOGS
CLEANING AND
MAINTENANCE
• Keep the area around the log set clean
and clear of debris.
• Occasionally, you may use a soft bristle
brush to clean logs.
• Once every year a qualified agency or
certified chimney sweep should examine and clean the venting system of the
fireplace.
REPLACEMENT
PARTS
Note:
Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call DESA International’s Technical Service Department at
1-800-323-5190. When calling DESA International, have ready
• your name and address
• model and serial numbers of your log set
• how log set was malfunctioning
• type of gas used (propane or natural gas)
• purchase date
Usually, we will ask you to return the defec-
tive part to the factory.
PARTS NOT UNDER
WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call DESA International’s Parts
Department at 1-800-972-7879 for referral
information. When calling DESA International, have ready
• model number of your log set
• the replacement part number
ACCESSORIES
Purchase these log set accessories from your
local dealer. If they can not supply these
accessories, call DESA International’s Parts
Department at 1-800-972-7879 for referral
information. You can also write to the address listed on the back page of this manual.
MANUAL SHUTOFF VALVE
GA5010
For all models. Manual shutoff valve with 1/8"
NPT tap. Fits 1/2" NPT pipe.
ASH BED MATERIAL
(Vermiculite) - GA9700
(Not Shown)
For all models. Carton of 6.
GLOWING EMBERS - GA9900
(Not Shown)
For all models. Use for firebox decoration
only.
SILICA SAND - GA9800
(Not Shown)
For all models. Use for firebox decoration
only. Carton of 6.
LAVA ROCK - GA6066
(Not Shown)
For all models. Use for firebox decoration
only.
18" ORNAMENTAL GRATE
ENHANCER - GA9310
(Not Shown)
For 18" models only. Additional decoration
for front grate.
24" ORNAMENTAL GRATE
ENHANCER - GA9320
(Not Shown)
For 24" models only. Additional decoration
for front grate.
30" ORNAMENTAL GRATE
ENHANCER - GA9330
(Not Shown)
For 30" models only. Additional decoration
for front grate.
RECEIVER AND HAND-HELD
REMOTE CONTROL KIT
GHRC SERIES
For all models. Allows the gas log heater to
be turned on and off by using a hand-held
remote control.
WALL-MOUNT ON/OFF
SWITCH - GWMS2
(Not Shown)
For all models. Allows the gas log heater to
be turned on and off with a wall switch.
DECORATIVE ASH BED
CONTROL COVER - DABK
(Not Shown)
An attractive way to cover control knob
and piezo ignitor.
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written
warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTY
VANGUARD VENTED GAS LOGS
DESA International warrants this product to be free from defects on burner system for four (4) years, valves/controls for one (1) year,
and logs for a lifetime from the date of first purchase, provided that the product has been properly installed, operated and maintained
in accordance with all applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be
presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this log set
to proper operating condition and an allowance for labor when provided by a DESA Authorized Service Center. Warranty part(s) MUST
be obtained through authorized dealers of this product and/or DESA International who will provide original factory replacement parts.
Failure to use original factory replacement parts voids this warranty. The log set MUST be installed by a qualified installer in accordance
with all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become
damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost,
labor, transportation and any and all such other costs related to repairing a defective log set will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT;
THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE TO FOUR (4) YEARS ON BURNER SYSTEM, VALVES/CONTROLS FOR ONE (1) YEAR,
AND A LIFETIME ON LOGS FROM THE DATE OF FIRST PURCHASE; AND DESA INTERNATIONAL’S LIABILITY IS
HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA INTERNATIONAL SHALL NOT BE LIABLE
FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential
damages, so the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
For information about this warranty write:
INTERNATIONAL
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
www.desatech.com
901272 01
NOT A UPC
901272-01
Rev. A
11/99
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