VENTED DECORATIVE NATURAL GAS LOGS
OWNER’S OPERATION AND
INSTALLATION MANUAL
For more information, visit www.desatech.com
Models: PHK-18/24/30; BCS18/24/30
TESTED AND
LISTED BY
RGA 2-72 Approved
WARNING: If the information in this manual is not followed exactly, a fi re or explosion may result causing
property damage, personal injury, or loss of life.
— Do not store or use gasoline or other fl ammable
vapors and liquids in the vicinity of this or any
other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the
fi re department.
— Installation and service must be performed by
a qualifi ed installer, service agency, or the gas
supplier.
WARNING: This is a gas-fi red appliance. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to
the National Fuel Gas Codes, ANSI Z233.1/NFPA 54, Section 5.3, Air for Combustion and Ven-
tilation.
WARNING: Improper installation,
adjustment, alteration, service,
or maintenance can cause injury
or property damage. Refer to this
manual for correct installation and
operational procedures. For assistance or additional information
consult a qualifi ed installer, service
agency, or the gas supplier.
WARNING: This appliance is for
installation only in a solid-fuel burning masonry or UL127 factory-built
fi replace, constructed of noncombustible material, and connected
to a working fl ue. (See page 7 for
minimum fl ue opening.)
This appliance may be installed in an aftermarket,* permanently located, manufactured (mobile) home, where not prohibited by local codes.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
Save this manual for future reference
TABLE OF CONTENTS
SAFETY INFORMATION
2
TABLE OF CONTENTS
SAFETY INFORMATION ..............................................................2
PRODUCT IDENTIFICATION ......................................................3
LOCAL CODES ............................................................................3
UNPACKING ................................................................................3
INSTALLATION ...........................................................................4
OPERATING APPLIANCE ............................................................8
CLEANING AND MAINTENANCE ................................................8
SERVICE HINTS ..........................................................................8
SAFETY INFORMATION
WARNINGS
WARNING: This product contains and/or generates
chemicals known to the State of California to cause
cancer or birth defects, or other reproductive harm.
WARNING: Keep fl ue open when operating unit.
IMPORTANT: Read this owner’s manual carefully
and completely before trying to assemble, operate,
or service this log set. Improper use of this log set
can cause serious injury or death from burns, fi re,
explosion, electrical shock, and carbon monoxide
poisoning.
DANGER: Carbon monoxide poisoning may lead
to death!
Carbon Monoxide Poisoning: Early signs of carbon monoxide
poisoning resemble the fl u, with headaches, dizziness, or nausea. If
you have these signs, the log set may not be working properly. Get
fresh air at once! Have log set serviced. Some people are more
affected by carbon monoxide than others. These include pregnant
women, people with heart or lung disease or anemia, those under
the infl uence of alcohol, and those at high altitudes.
Natural Gas: Natural gas is odorless. An odor-making agent is
added to the gas. The odor helps you detect a gas leak. However,
the odor added to the gas can fade. Gas may be present even though
no odor exists.
Make certain you read and understand all warnings. Keep this manual for
reference. It is your guide to safe and proper operation of this log set.
WARNING: Any change to this log set can be
dangerous.
1. This appliance, as supplied, is for use with NATURAL GAS
ONLY, as indicated on the rating plate. This appliance is NOT
convertible for use with propane/LP gas.
TECHNICAL SERVICE ................................................................8
REPLACEMENT PARTS ..............................................................8
TROUBLESHOOTING .................................................................9
ACCESSORIES ......................................................................... 11
ILLUSTRATED PARTS BREAKDOWN .....................................12
PARTS LIST ..............................................................................13
OWNER’S REGISTRATION FORM ...........................................14
WARRANTY INFORMATION ...................................... Back Cover
2. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use any phone in
your building
• immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions
• if you cannot reach your gas supplier, call the fi re department
3. Never install the log set
• in a recreational vehicle
• where curtains, furniture, clothing, or other fl ammable objects are less than 42 inches from the front, top, or sides of
the log set
• in high traffi c areas
• in windy or drafty areas
4. Before installing in a solid fuel burning fi replace, the chimney
fl ue and fi rebox must be cleaned of soot, creosote, ashes and
loose paint by a qualifi ed chimney cleaner. Creosote will ignite
if highly heated. Inspect chimney fl ue for damage. If damaged,
repair fl ue before operating heater.
5. You must operate this log set with a fi replace screen in place.
Make sure fi replace screen is closed before running log set.
6. This log set is designed to be smokeless. If logs ever appear to
smoke, turn off appliance and call a qualifi ed service person.
Note: During initial operation, slight smoking could occur due
to log curing and the burning of manufacturing residues. You
may wish to add more ventilation by opening a window.
7. To reduce the creation of soot, follow the instructions in Clean-
ing and Maintenance, page 11.
8. Do not allow fans to blow directly into the fi replace. Avoid any
drafts that alter burner fl ame patterns. Ceiling fans can create
drafts that alter burner fl ame patterns. Altered burner patterns
can increase sooting.
9. Do not use a blower insert, heat exchanger insert or other accessory not approved for use with this log set.
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115425-01
SAFETY INFORMATION
PRODUCT IDENTIFICATION
LOCAL CODES
UNPACKING
3
3
SAFETY INFORMATION
Continued
10. The installation and provisions for combustion and ventilation air
must conform with the National Fuel Gas Code, ANSI Z233.1/
NFPA 54, Section 5.3, Air for Combustion and Ventilation.
11. Do not run log set
• where fl ammable liquids or vapors are used or stored
• under dusty conditions
12. Do not burn solid fuel in the fi replace after installing the log set. Do
not use this log set to cook food or burn paper or other objects.
13. Log set becomes very hot when in use. Keep children and adults
away from hot surface to avoid burns or clothing ignition. Log
set will remain hot for a time after shutdown. Allow surface to
cool before touching.
14. Carefully supervise young children when they are in the room
with log set.
15. To help prevent breakage, new logs must be broken-in (see
Curing Logs page 10).
16. Turn log set off and let cool before servicing, installing, or repairing. Only a qualifi ed service person should install, service,
or repair log set.
17. Provide adequate clearances around air openings.
PRODUCT IDENTIFICATION
LOCAL CODES
Install and use log set with care. Follow all local codes. In the
absence of local codes, use the latest edition of The National Fuel
Gas Code ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
UNPACKING
CAUTION: Do not remove the data plates from
the burner pan. The data plates contain important
product information.
1. Remove logs, hearth kit, pan materials, and hardware from carton.
2. Remove all protective packaging applied to logs and base for
shipment.
3. Check all items for any shipping damage. If damaged, promptly
inform dealer where you bought the product.
Grate
Burner
Pan
Figure 1 - Product Identifi cation (Ramp Pan Burner)
Burner Inlet
(Under Pan)
Hearth Kit Model _________________________
Serial Number ___________________________
Log Set Model ___________________________
115425-01
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INSTALLATION
Flue Opening Specifi cations
Check Gas Type
4
Venting Specifi cations for Installation
INSTALLATION
CAUTION: Do not remove the data plates attached
to the burner pan. The data plates contain important
warranty information.
WARNING: Before installing in a solid fuel burning
fi replace, the chimney fl ue and fi rebox must be cleaned
of soot, creosote, ashes and loose paint by a qualifi ed
chimney cleaner. Creosote will ignite if highly heated.
A dirty chimney fl ue may create and distribute soot
within the house. Inspect chimney fl ue for damage. If
damaged, repair fl ue before operating heater.
NOTICE: Installation, service, and repair of this appliance must be performed by a qualifi ed installer, service
agency, company or gas supplier experienced with
this type of gas appliance. Only factory authorized
components listed in these instructions may be used
in accordance with the manufacturer’s instructions
and all codes and requirements of the authority having jurisdiction. Any modifi cations to this kit, or use
of unauthorized components or accessory items will
void the manufacturer’s warranty, and may result in
a hazardous condition.
FLUE OPENING SPECIFICATIONS
Note: This vented appliance must be installed only in a solid-fuel
burning fi replace with a working fl ue and constructed of noncombustible material.
The charts in Figure 2 indicate technical information regarding
the installation of your gas log set. Please make sure that all of
the specifi cations shown are applicable before installation is attempted.
The fi replace must include a working fl ue and venting system with
Model
PHK/ BCS 18 18" Ramp 57,000 8"
PHK/ BCS 24 24" Ramp 80,000 8"
PHK/ BCS 30 30" Ramp 90,000 8"
Model
PHK/ BCS 18 28" 18" 16" 18"
PHK/ BCS 24 36" 23" 16" 18"
PHK/ BCS 30 42" 29" 18" 18"
* At depth Indicated
Fuel Inlet Pressure
Specifi cations (W.C.)
Min. Max.
N.G. 5.5" 10.5"
Figure 2 - Technical Information Charts
Burner
Description
Minimum Fireplace Dimensions
Front
Width
Log Size
18" .120 31
24" .140 28
30" .1495 25
BTU Input
(Natural Gas)
Back
Width*
Burner Orifi ce Sizing
Minimum Vent
Depth Height
Natural Gas
In. Num.
Opening
CHECK GAS TYPE
Use only natural gas. If your gas supply is not natural gas, you
MUST NOT install this gas log set
If the fi replace does not have a gas supply shutoff valve, one must
be installed.
VENTING SPECIFICATIONS FOR
INSTALLATION
The fi replace chimney fl ue and vent must be drafting properly. To
check the vent for proper drafting: Light a tightly rolled newspaper
on one end and place it at the inside front edge of the fi replace. Observe the smoke and be sure the vent is properly drawing it up the
chimney. If the smoke spills out into the room, extinguish the fl ame
and remove any obstruction until proper venting is achieved.
The chimney fl ue must remain open a minimum of 3" at all times
during the operation of this log set.
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115425-01
INSTALLATION
Continued
Installing Damper Clamp
INSTALLATION
Connecting to Gas Supply
5
5
INSTALLING DAMPER CLAMP
Secure the damper stop clamp provided to the leading edge of the
damper as shown in Figure 3. If for any reason this clamp doesn't
work on your fi replace, another suitable clamp or permanent stop
must be installed, or the damper blade must be cut or removed.
Damper Clamp
Damper
Masonry Fireplace
Figure 3 - Attaching Damper Clamp
Manufactured
Fireplace
Damper
Damper
Clamp
Damper
Installation must include a equipment shutoff valve, union, and
plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge
hook up. NPT tap must be upstream from log set (see Figure 4).
IMPORTANT: Install equipment shutoff valve in an accessible
location. The equipment shutoff valve is for turning on or shutting
off the gas to the appliance.
Apply pipe joint sealant lightly to male NPT threads. This will
prevent excess sealant from going into pipe. Excess sealant in pipe
could result in a clogged burner injector.
WARNING: Use pipe joint sealant that is resistant
to liquid petroleum (LP) gas.
We recommend that you install a sediment trap in supply line as
shown in Figure 4. Locate sediment trap where it is within reach for
cleaning. Install in piping system between fuel supply and heater.
Locate sediment trap where trapped matter is not likely to freeze.
A sediment trap traps moisture and contaminants. This keeps them
from going into log set controls. If sediment trap is not installed or
is installed wrong, log set may not run properly.
CONNECTING TO GAS SUPPLY
WARNING: A qualifi ed service person must connect log set to gas supply. Follow all local codes.
Installation Items Needed
Before installing log set, make sure you have the items listed
below.
• piping (check local codes)
• sealant (resistant to Propane/LP gas)
• equipment shutoff valve
• test gauge connection
• adjustable (crescent) wrench or pliers
• sediment trap
• tee joint
• pipe wrench
CAUTION: Use only new, black iron or steel pipe.
Internally-tinned copper tubing may be used in certain
areas. Check your local codes. Use pipe of 1/2" diameter
or greater to allow proper gas volume to log set. If pipe
is too small, undue loss of volume will occur.
Approved Flexible Gas Hose
(if allowed by local codes)
CSA Design-Certifi ed
Equipment Shutoff Valve
With 1/8" NPT Tap*
3" Minimum
Cap
Figure 4 - Gas Connection
Pipe Nipple
Sediment Trap
From Gas Meter
(5" W.C.** to 10.5"
W.C. Pressure)
Tee Joint
* Purchase the optional CSA design-certifi ed equipment shutoff
valve from your dealer. See Accessories, page 15.
** Minimum inlet pressure for purpose of input adjustment.
115425-01
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INSTALLATION
Checking Gas Connections
Hearth Kit Assembly and Installation
6
INSTALLATION
Continued
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping and connections,
internal and external to unit, for leaks after installing
or servicing. Correct all leaks at once.
WARNING: Never use an open fl ame to check
for a leak. Apply a noncorrosive leak detection fl uid
to all joints. Bubbles forming show a leak. Correct
all leaks at once.
Pressure Testing Gas Supply Piping System
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1. Disconnect log set and its individual equipment shutoff valve
from gas supply piping system.
2. Cap off open end of gas pipe where equipment shutoff valve
was connected.
3. Pressurize supply piping system by either using compressed
air or opening main gas valve located on or near gas meter.
4. Check all joints of gas supply piping system. Apply noncorrosive
leak detection fl uid to gas joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Reconnect log set and equipment shutoff valve to gas supply.
Check reconnected fi ttings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG (3.5
kPa)
1. Close equipment shutoff valve (see Figure 5).
2. Pressurize supply piping system by either using compressed
air or opening main gas valve located on or near gas meter.
3. Check all joints from gas meter to equipment shutoff valve
(see Figure 5). Apply noncorrosive leak detection fl uid to gas
joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Equipment Shutoff
Val ve
Gas Meter
HEARTH KIT ASSEMBLY AND INSTALLATION
Kit Assembly - Ramp Pan Burner
1. Determine which side the gas line feeds into the fi replace. This
logset is factory set up for right side (facing) gas feed. If your
gas line is on the right side, go to the Installation and Gas
Connection section below. If your gas line is on the left side
of the fi replace, proceed with steps 2 through 4 below.
2. Remove the nuts securing the gas inlet venturi to the bottom
of the burner. (see Figure 6).
3. Remove the venturi from the pan taking care not to damage
the gasket between the venturi and the pan.
4. Reverse the direction of the venturi and re-attach to the bottom
of the pan using factory nuts.
Installation and Gas Connection
1. Place the ramp burner assembly in the center of the fi replace
fl oor. Make sure the front of pan faces forward.
2. Thread the gas supply fi tting to the fi replace gas supply pipe.
Use thread sealant.
3. Install the gas connector tube to the gas supply fi tting. Carefully
shape tube to attach to adapter fi tting. Be careful not to cause
kinks in tube.
4. Attach opposite end of gas connector tube to the gas inlet fi tting
on the end of the venturi.
Burner Inlet Fitting
(Factory Installed)
Burner Orifi ce
(Factory Installed)
Adapter
Fitting
Gas Connector
Tube
Burner Inlet Venturi (Attached
to Pan Bottom)
Figure 5 - Checking Gas Joints
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Figure 7 - Connecting Gas to Appliance
115425-01
INSTALLATION
Continued
TESTING BURNER FOR LEAKS
1. Generously apply noncorrosive leak detection fl uid to all
connections.
WARNING: Never check for gas leaks with
open fl ame.
2. Light the burner with the shutoff valve no more than half open
and holding a match slightly in front of the pan (see Lighting
Instructions, page 10).
3. Inspect all connections for bubbles, raw gas odor, or fl ame from
any area other than the burner (leaks). If leaks are detected,
shut off the gas valve immediately. Tighten, or reassemble the
loose connection(s) using pipe joint compound until burner
system is leak free.
4. When the burner is tested and leak free, observe the individual
tongues of fl ame on the burner. Make sure that all ports are clear
and producing fl ame evenly across the burner. If any ports appear blocked, clear them by removing the burner manifold and
reaming the ports with a modifi ed paper clip or other suitable
tool.
5. When fi nished testing, turn the gas shutoff valve OFF to extinguish all fl ames.
Testing Burner for Leaks
INSTALLATION
Adding Pan Material
Installing the Grate and Logs
7
7
ADDING PAN MATERIAL
1. Open the bag of glowing embers and spread it evenly over the
burner ramp.
2. Open the small bag of platinum embers and place them randomly throughout the ember bed; more heavily near the front
of the ramp.
INSTALLING THE GRATE AND LOGS
1. Place the grate over the burner pan where the two outer horizontal supports on the grate fi t into the two pan positioning
tabs on the outer edges of the pan.
2. Place the large back log on the grate at the top tier (rear) of
the ramp. (see Figure 16).
3. Figures 16 and 17 show a suggested log arrangement, however
you may arrange the logs as you wish. Leave as much open
space between logs as possible to minimize fl ame impingement
and sooting. Note: Logs may chip if they are handled roughly
or if hit together while being placed.
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115425-01
Figure 16 - Suggested log
arrangement
Figure 17 - Completed
logset
Figures 16 & 17 - Installing Logs. (Number and style of your
logs may vary)
OPERATING APPLIANCE
For Your Safety Read Before Lighting
Lighting Instructions
8
Gas Shutoff Valve Operation
Curing Logs
CLEANING AND MAINTENANCE
REPLACEMENT PARTS
TECHNICAL SERVICE
OPERATING APPLIANCE
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: Keep fl ue open when operating unit.
WARNING: If you do not follow these instructions
exactly, a fi re or explosion may result causing property
damage, personal injury or loss of life.
BEFORE LIGHTING smell all around the appliance area for gas.
Be sure to smell next to the fl oor because some gas is heavier than
air and will settle on the fl oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
LIGHTING
INSTRUCTIONS
1. STOP! Read the safety information, above.
2. Turn the gas shutoff valve to OFF.
3. Wait fi ve (5) minutes to clear out any gas. If you then smell
gas STOP! Follow the safety information above. If you don't
smell gas, go on to the next step.
4. Light a match and lay it on top of the pan material about 2"
from the end of the supply side of the pan
5. Slowly turn the gas shutoff valve ON until the burner ignites.
If the burner doesn’t ignite within 10 seconds with the match
burning, turn the shutoff valve OFF and repeat steps 1 through
4 again.
GAS SHUTOFF
VALVE OPERATION
Flame Adjustment
Adjust the fl ame ON/OFF by turning the gas shutoff valve counterclockwise to open or clockwise to close, as
necessary.
Shutting Off Appliance
Turn gas shutoff valve clockwise to the OFF position.
CURING
LOGS
During the 2-3 hour appliance break-in period, you may detect
an odor from the appliance as the various paints and compounds
used in the manufacturing of this log set cure. This is a normal and
temporary situation that is not cause for alarm. However, you may
want to provide extra ventilation to the room during this time.
CLEANING AND
MAINTENANCE
• Keep the area around the log set clean and clear of debris.
• Occasionally, you may use a soft bristle brush to clean logs.
• Once every year a qualifi ed agency or certifi ed chimney sweep
should examine and clean the venting system of the fi replace.
REPLACEMENT PARTS
Note: Use only original replacement parts. This will protect your
warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA’s Technical Service Department
at 1-866-672-6040. When calling DESA, have ready
• your name and address
• model and serial numbers of your log set
• how log set was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply
original replacement part(s), call DESA at 1-866-672-6040 for
referral information. When calling DESA, have ready
• model number of your log set
• the replacement part number
TECHNICAL SERVICE
You may have further questions about installation, operation, or
troubleshooting. If so, contact DESA’s Technical Service Department at 1-866-672-6040. When calling please have your model and
serial numbers of your heater ready.
You can also visit DESA’s technical services web site at www.
desatech.com.
For more information, visit www.desatech.com
115425-01
SERVICE HINTS
TROUBLESHOOTING
SERVICE HINTS
When Gas Pressure is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specifi ed heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If so, contact your local
propane/LP or natural gas supplier.
9
9
TROUBLESHOOTING
WARNING: Turn off log set and let cool before
servicing. Only a qualifi ed service person should
service and repair log set.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
Log set is smoking/sooting excessively
(Note: It is natural and unavoidable for
vented gas log sets to produce moderate
levels of carbon (soot) where fl ames
contact the logs. This is especially true
with propane/LP gas.)
Burner is excessively noisy
(Note: The movement and combustion of
gas will create low, unavoidable levels of
noise.)
POSSIBLE CAUSE
1. Poor fuel quality
2. Fireplace venting system not drafting
properly
3. Excessive flame impingement or
blockage
4. Improper fuel/air mixture
5. Excessive gas supply/pressure
1. Passage of air/gas across irregular surfaces
REMEDY
1. Contact local natural or propane/LP gas
company
2. Adjust damper wide open and/or have
fireplace and venting professionally
cleaned and checked
3. Separate the logs to allow more fl ame
passage
4. Remove any foreign items from the
fl ame pattern and/or check for proper
orifi ce sizing
5. Preheat fl ue in very cold weather
1. Relieve any tight bends or kinks in gas
supply line
Burner fl ame is too low or too high
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115425-01
1. Incorrect gas supply or pressure
2. Blocked burner orifi ce or burner manifold ports
3. Improper burner orifi ce size
1. Check for proper gas supply pressure
2. Free burner orifi ce and manifold ports
of any burrs, paint, or other blockage
3. Verify proper burner orifi ce sizing (see
Figure 2, page 4)
TROUBLESHOOTING
10
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
IMPORTANT: Operating log set where impurities in air exist may create odors.
Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new
carpet or textiles, etc., create fumes. These fumes may mix with combustion air
and create odors. These odors will disappear over time.
OBSERVED PROBLEM
Log Set produces a clicking/ticking noise
just after burner is lit or shut off
Log Set produces unwanted odors
Gas odor even when control knob is in OFF
position
Gas odor during combustion
POSSIBLE CAUSE
1. Metal expanding while heating or contracting while cooling
1. Log Set burning vapors from paint, hair
spray, glues, cleaners, chemicals, new
carpet, etc. (See IMPORTANT statement
above)
2. Gas leak. See Warning statement at top
of page
1. Gas leak. See Warning statement at top
of page
2. Control valve defective
1. Gas leak. See Warning statement at top
of page
REMEDY
1. This is common with most log sets. If
noise is excessive, contact qualified
service person
1. Open fl ue to maximum. Stop using odor
causing products while log set is running
2. Locate and correct all leaks (see Checking Gas Connections, page 6)
1. Locate and correct all leaks (see Checking Gas Connections, page 6)
2. Replace control valve
2. Locate and correct all leaks (see Check-
For more information, visit www.desatech.com
115425-01
ACCESSORIES
Purchase these log set accessories from your local dealer. If they
can not supply these accessories, call DESA at 1-866-672-6040
for referral information. You can also write to the address listed
on the back page of this manual.
EQUIPMENT SHUTOFF VALVE - GA5010
For all models. Equipment shutoff valve with 1/8" NPT tap. Fits
1/2" NPT pipe.
ACCESSORIES
11
11
DECORATIVE ASH BED CONTROL COVER
CDABKA (Not Shown)
An attractive way to cover control knob and piezo ignitor.
18" ORNAMENTAL GRATE ENHANCER
GA9350A (Not Shown)
For 18" models only. Additional decoration for front grate.
24" ORNAMENTAL GRATE ENHANCER
GA9360A (Not Shown)
For 24" models only. Additional decoration for front grate.
30" ORNAMENTAL GRATE ENHANCER
GA9370A (Not Shown)
For 30" models only. Additional decoration for front grate.
Individual Round Log - GA9450A
(Not Shown)
For decorative purposes only. Not to be used as additional logs on
unit.
INDIVIDUAL SPLIT LOG - GA9550A
(Not Shown)
For decorative purposes only. Not to be used as additional logs on
unit.
PINE CONES - GA9650A
(Not Shown)
For all models. Use for additional decoration only. (3 pine cones
per box).
ASH BED MATERIAL (Vermiculite) - GA9750A
(Not Shown)
For all models. Use for fi rebox decoration only.
GLOWING EMBERS - GA9950A
(Not Shown)
For all models. Use for fi rebox decoration only.
SILICA SAND - GA9850A
(Not Shown)
For all models. Use for fi rebox decoration only.
FIRE CRACKLE - CF6-A
(Not Shown)
For all models. Creates the sound of a real burning fi re.
LAVA ROCK - GA6067A
(Not Shown)
For all models. Use for fi rebox decoration only.
For more information, visit www.desatech.com
115425-01
ILLUSTRATED PARTS BREAKDOWN
Models: PHK-18/24/30; BCS18/24/30
12
ILLUSTRATED PARTS
BREAKDOWN
Models: PHK-18/24/30; BCS18/24/30
( Number and style of logs vary by model )
7
10
8
1
23
24
21
22
19
15
18
20
17
12
6
14
3
2
4
5
9
11
16
13
For more information, visit www.desatech.com
115425-01
PAR TS LI ST
Models: PHK-18/24/30; BCS18/24/30
PARTS LIST
This list contains replaceable parts used in your log set. When
ordering parts, follow the instructions listed under Replacement
Parts on page 12 of this manual.
Key No. Part Number Description Qty.
PHK/BCS 18 PHK/BCS 24 PHK/BCS 30 1
1 14325 14325 14325
2 901059-01 901059-01 901059-01
3 901232-01 901232-01 901232-01
104506-27 104506-28 104506-29 Natural Gas Injector 1
4
14538 14538 14538 Venturi 1
5
6 14527 14527 14527 Venturi Gasket 1
115482-01 115482-02 115482-03P Burner Pan 1
7
901242-01 901242-01 901242-01 Damper Clamp - Std. Assy 1
8
11209 11209 11209 Nut #10/24 2
9
10 114986-01 114986-02 114986-03 Log Grate 1
901481-01 109128-02 109128-01 Bottom Log 1
11
12 111827.08 Small Log 1
13 112489-01 112489-01 Small Log 1
14 109399-01 109399-01 109399-01 Small Log 1
15 115421-02 115421-02 115421-02 Small Log 1
16 111960-01 111960-01 Small Log 1
17 111929-01 111929-01 111929-01 Top Log 1
18 109130-01 109130-01 Top Log 1
19 112488-01 112488-01 112488-01 Top Log 1
20 111962-01 111962-01 111962-01 Top Log 1
21 111930-01 Small Log 1
22 109405-01 109405-01 109405-01 Small Log 1
23 115421-01 115421-01 Small Log 1
24 112363-05 112363-05 Small Log 1
3/8 FLR x 1/2 FPT Elbow 1
3/8 FLR x 3/8 FPT Adaptor 1
Gas Line - 12" Aluminum 1
13
13
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For more information, visit www.desatech.com
OWNER'S REGISTRATION FORM
In order to provide better customer service for this and future purchases, we recommend that you register your product with us.
You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owner's
14
Registration Form and mail to the address on the back of this owner's manual. Please provide the following product information:
Brand: (Comfort Glow, Vanguard, etc.)
Model: (EFP33PR, VTGH33NR, etc.)
Date Purchased: Note: Keep receipt for warranty verification.
Serial Number: 7 or 9 digit number located on product or identification tag.
First Name: Last Name:
Address:
City: State: Zip: Country:
Home Phone: ( ) -
E-Mail:
Please answer the following questions to register your product with DESA:
1. Where will the product be used?
m Living/Family Room ❍ Office/Warehouse ❍ Utility Shed/Outbuilding ❍ Garage ❍ Bedroom ❍ Bathroom ❍ Other
2. If you bought this product yourself, did you plan to purchase this type of product before going into the store? ❍ Yes ❍ No
3. Who selected the product? ❍ Male ❍ Female ❍ Both
4. What is the population of your area? ❍ Under 10,000 ❍ 10,000 to 25,000 ❍ 25,000 to 50,000 ❍ 50,000 to 100,000
❍ 100,000 to 250,000 ❍ Over 250,000
5. What is your primary source of heat? ❍ Propane (LP Gas) ❍ Fuel Oil ❍ Wood ❍ Natural Gas ❍ Electric ❍ Other
6. How was the product installed? ❍ Professional Installer ❍ Self ❍ Other
7. Cost of product excluding sales tax? $___________________
8. Cost to install product? $____________________
9. Type of store where product was purchased? ❍ Hardware ❍ Propane Dealer ❍ Natural Gas/Utility Co. ❍ Home Center/Builder's Supply
❍ Fireplace or Hearth Shop ❍ Farm Store ❍ Other
10. What motivated you to buy this product? ❍ Sudden Cold Weather ❍ Replace Older Model ❍ D.I.Y. Home Project
❍ Emergency Back-Up Heat ❍ Heater was on Sale ❍ Energy Savings/High Efficiency ❍ Construction Project ❍ Other
11. How did you learn about this product brand? ❍ Advertising ❍ Relative or Friend
12. Level of Education of Purchaser: ❍ Some High School ❍ Completed High School ❍ Completed College ❍ Completed Graduate School
13. Age of Purchaser: ❍ Under 20 ❍ 20 - 29 ❍ 30 - 39 ❍ 40 - 49 ❍ 50 - 59 ❍ 60 or Over
14. Buyer's total annual household income: ❍ Under $15,000 ❍ $15,000 to $19,999 ❍ $20,000 to $34,999 ❍ $35,000 to $49,999
❍ $50,000 to $74,999 ❍ $75,000 to $99,999 ❍ $100,000 and Over
15. Store where product was purchased:
Name: ______________________________________
City: _______________________ State: __________
16. In choosing this product, how important were the following:
Availability
Price
Brand Name
Overall Quality
Heat Output
Made in USA
Warranty
Local Service
Value for Price
Prior Brand Experience
Controls Location
Thermostat, Remote, or Manual Operation
Ease of Operation
Special Features
Salesperson's Recommendation
Friend/Relative's Recommendation
Portability
Quiet Operation
For more information, visit www.desatech.com
Not Important Somewhat Important Very Important
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115425-01
TAPE
15
15
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
Postage
Required
115425-01
For more information, visit www.desatech.com
TAPE
16
WARRANTY INFORMATION
KEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifi cations at any time without notice. The only warranty applicable is our standard written warranty. We make
no other warranty, expressed or implied.
LIMITED WARRANTY - VENTED GAS LOGS
DESA warrants this product to be free from defects for a lifetime, provided that the product has been properly installed, operated and maintained
in accordance with all applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this log set to proper operating
condition and an allowance for labor when provided by a DESA Authorized Service Center. Warranty part(s) MUST be obtained through authorized
dealers of this product and/or DESA who will provide original factory replacement parts. Failure to use original factory replacement parts voids this
warranty. The log set MUST be installed by a qualifi ed installer in accordance with all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become damaged as
a result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost, labor, transportation
and any and all such other costs related to repairing a defective log set will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT; THIS
EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND
ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
TO FOUR (4) YEARS ON BURNER SYSTEM AND A LIFETIME ON LOGS FROM THE DATE OF FIRST PURCHASE; AND DESA’S
LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA SHALL NOT BE LIABLE FOR ANY
OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages,
so the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.
This warranty gives you specifi c legal rights, and you may also have other rights that vary from state to state.
For information about this warranty write:
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
www.desatech.com
115425-01
NOT A UPC
For more information, visit www.desatech.com
115425-01
10/04
115425-01
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