Parts Central...................................................... 31
Warranty Information ...........................Back Cover
WARNING: Improper installation, adjustment, al-
teration, service or mainte-
nance can cause injury or
property damage. Refer to
this manual for correct in-
stallation and operational
procedures. For assis-
tance or additional infor-
mation consult a qualied
installer, service agency or
the gas supplier.
WARNING: This is an
unvented gas-red heater.
It uses air (oxygen) from the
room in which it is installed.
Provisions for adequate
combustion and ventilation air must be provided.
Refer to Air for Combustion
and Ventilation section on
page 5 of this manual.
This appliance is only for
use with the type of gas
indicated on the rating
plate. This appliance is
not convertible for use
with other gases.
www.desatech.com
This appliance may be installed in an aftermarket,*
per man ent ly lo cat ed,
manufactured (mobile)
home, where not prohibited by local codes.
* Aftermarket: Completion of sale, not for
purpose of resale, from the manufacturer
WARNING: This product con-
tains and/or generates chemicals
known to the State of California
to cause cancer or birth defects
or other reproductive harm.
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, operate
or service this heater. Improper
use of this heater can cause seri-
ous injury or death from burns, re,
explosion, electrical shock and
carbon monoxide poisoning.
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs of car-
bon monoxide poisoning resemble the u, with
headaches, dizziness or nausea. If you have
these signs, the heater may not be working
properly. Get fresh air at once! Have heater
serviced. Some people are more affected by
carbon monoxide than others. These include
pregnant women, people with heart or lung
disease or anemia, those under the inuence
of alcohol and those at high altitudes.
118621-01B2
SAFETY INFORMATION
Continued
Natural and Propane/LP Gas: Natural and Pro-
pane/LP gases are odorless. An odor-making
agent is added to these gases. The odor
helps you detect a gas leak. However, the
odor added to the gas can fade. Gas may be
present even though no odor exists.
Make certain you read and understand all
warnings. Keep this manual for reference. It
is your guide to safe and proper operation of
this heater.
WARNING: Any change to
this heater or its controls can
be dangerous.
WARNING: Do not use a
blower insert, heat exchanger
insert or other accessory not approved for use with this heater.
Due to high temperatures, the
appliance should be located out
of trafc and away from furniture
and draperies.
Do not place clothing or other
ammable material on or near
the appliance. Never place any
objects on the heater.
Surface of heater becomes very
hot when running heater. Keep
children and adults away from
hot surface to avoid burns or
clothing ignition. Heater will
remain hot for a time after shut-
down. Allow surface to cool
before touching.
Carefully supervise young chil-
dren when they are in the same
room with heater.
Make sure grill guard is in place
before running heater.
Keep the appliance area clear
and free from combustible materials, gasoline and other ammable vapors and liquids.
1. This appliance is only for use with the type
of gas indicated on the rating plate. This
appliance is not convertible for use with
other gases.
2. Do not place propane/LP supply tank(s)
inside any structure. Locate propane/LP
supply tank(s) outdoors.
3. This heater shall not be installed in a
bedroom or bathroom.
4. If you smell gas
• Shut off gas supply
• Do not try to light any appliance
• Do not touch any electrical switch; do
not use any phone in your building
• Immediately call your gas supplier from
a neighbor ’s phone. Follow the gas
supplier’s instructions
• If you cannot reach your gas supplier,
call the re department
5. Always run heater with plaque control
knob at the locked positions. Never set
control knob between locked positions.
Poor combustion and higher levels of
carbon monoxide may result.
6. This heater needs fresh, outside air ventilation to run properly. This heater has an
Oxygen Depletion Sensing (ODS) safety
shutoff system. The ODS shuts down the
heater if not enough fresh air is available.
See Air for Combustion and Ventilation,
page 5.
7. Keep all air openings in front and bottom
of heater clear and free of debris. This will
insure enough air for proper combustion.
8. If heater shuts off, do not relight until you
provide fresh, outside air. If heater keeps
shutting off, have it serviced.
9. Do not run heater
• where ammable liquids or vapors are
used or stored
• under dusty conditions
10. Do not use heater if any part has been
under water. Immediately call a qualied
service technician to inspect the room
heater and to replace any part of the
control system and any gas control which
has been under water.
www.desatech.com
3118621-01B
SAFETY INFORMATION
OF
F
SE
T
P
M
R
O
OM
Continued
11. Turn off and unplug heater and let cool
before servicing. Only a qualied service
person should service and repair heater.
12. Operating heater above elevations of
4,500 feet (1,371 m) could cause pilot
outage.
13. To prevent performance problems, do not
use propane/LP fuel tank of less than 100 lbs.
(45 kg) capacity.
14. Before using furniture polish, wax, carpet
cleaner or similar products, turn heater off. If
heated, the vapors from these products may
create a white powder residue within burner
box or on adjacent walls or furniture.
15. Provide adequate clearances around air
openings.
LOCAL CODES
Install and use heater with care. Follow all local
codes. In the absence of local codes, use the lat-
est edition of The National Fuel Gas Code, ANSI
Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
State of Massachusetts: The installation
must be made by a licensed plumber or
gas tter in the Commonwealth of Massachusetts.
Sellers of unvented propane or natural
gas-red supplemental room heaters shall
provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
Vent-free gas products are prohibited for
bedroom and bathroom installation in the
Commonwealth of Massachusetts.
PRODUCT
IDENTIFICATION
Heater
Cabinet
Ignitor Button
Plaque
Front Panel
Figure 1 - Vent-Free Gas Heater
Control Knob
Grill
Guard
Remote Control
PRODUCT FEATURES
SAFETY DEVICE
This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The
ODS/pilot is a required feature for vent-free
room heaters. The ODS/pilot shuts off the
heater if there is not enough fresh air.
PIEZO IGNITION SYSTEM
This heater has a piezo ignitor. This system requires no matches, batteries or other sources
to light heater.
THERMOSTATIC HEAT CONTROL
This heater is operated thermostatically by
the remote control. This results in the greatest heater comfort. This can also result in
lower gas bills.
UNPACKING
1. Remove heater from carton.
2. Remove all protective packaging applied
to heater for shipment.
3. Check heater for any shipping damage.
If heater is damaged, promptly return to
where you bought heater.
www.desatech.com
118621-01B4
AIR FOR COMBUSTION
AND VENTILATION
WARNING: This heater shall
not be installed in a conned
space or unusually tight construction unless provisions are
provided for adequate combustion and ventilation air. Read the
following instructions to insure
proper fresh air for this and
other fuel-burning appliances
in your home.
Today’s homes are built more energy efcient
than ever. New materials, increased insulation
and new construction methods help reduce
heat loss in homes. Home owners weather
strip and caulk around windows and doors
to keep the cold air out and the warm air in.
During heating months, home owners want
their homes as airtight as possible.
While it is good to make your home energy
efcient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning appliances need fresh air for proper combustion
and ventilation.
Exhaust fans, replaces, clothes dryers and
fuel burning appliances draw air from the
house to operate. You must provide adequate
fresh air for these appliances. This will insure proper venting of vented fuel-burning
appliances.
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Section
5.3, Air for Combustion and Ventilation.
All spaces in homes fall into one of the three
following ventilation classications:
1. Unusually Tight Construction
2. Unconned Space
3. Conned Space
The information on pages 5 through 7 will help
you classify your space and provide adequate
ventilation.
Unusually Tight Construction
The air that leaks around doors and windows
may provide enough fresh air for combustion
and ventilation. However, in buildings of unusually tight construction, you must provide
additional fresh air.
Unusually tight construction is dened as
construction where:
a. walls and ceilings exposed to the outside
atmosphere have a continuous water
vapor retarder with a rating of one perm
-11
(6x10
kg per pa-sec-m2) or less with
openings gasketed or sealed and
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to areas
such as joints around window and door
frames, between sole plates and oors,
between wall-ceiling joints, between wall
panels, at penetrations for plumbing, electrical and gas lines and at other openings.
If your home meets all of the three criteria
above, you must provide additional fresh air.
See Ventilation Air From Outdoors, page 7.
If your home does not meet all of the three
criteria above, proceed to Determining Fresh-Air Flow For Heater Location, page 6.
Conned and Unconned Space
The National Fuel Gas Code, ANSI Z223.1/
NFPA 54 denes a conned space as a space
whose volume is less than 50 cubic feet per
1,000 Btu per hour (4.8 m3 per kw) of the aggregate input rating of all appliances installed
in that space and an unconned space as a
space whose volume is not less than 50 cubic
feet per 1,000 Btu per hour (4.8 m3 per kw)
of the aggregate input rating of all appliances
installed in that space. Rooms communicating
directly with the space in which the appliances
are installed*, through openings not furnished
with doors, are considered a part of the unconned space.
* Adjoining rooms are communicating only if
there are doorless passageways or ventilation
grills between them.
www.desatech.com
5118621-01B
AIR FOR COMBUSTION
AND VENTILATION
Continued
DETERMINING FRESH-AIR FLOW
FOR HEATER LOCATION
Determining if You Have a Conned or
Unconned Space
Use this work sheet to determine if you have a
conned or unconned space.
Space: Includes the room in which you will install
heater plus any adjoining rooms with doorless
passageways or ventilation grills between the
rooms.
1. Determine the volume of the space (length
x width x height).
Length x Width x Height =__________cu. ft.
(volume of space)
Example: Space size 20 ft. (length) x 16 ft.
(width) x 8 ft. (ceiling height) = 2560 cu. ft.
(volume of space)
If additional ventilation to adjoining room
is supplied with grills or openings, add the
volume of these rooms to the total volume
of the space.
2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can support.
______ (volume of space) x 20 = (Maximum
Btu/Hr the space can support)
Example: 2560 cu. ft. (volume of space) x 20 =
51,200 (maximum Btu/Hr the space can support)
3. Add the Btu/Hr of all fuel burning appliances
in the space.
Vent-free heater ____________ Btu/Hr
Gas water heater* ____________ Btu/Hr
Gas furnace ____________ Btu/Hr
Vented gas heater ____________ Btu/Hr
Gas replace logs ____________ Btu/Hr
Other gas appliances*
Total = ___________ Btu/Hr
* Do not include direct-vent gas appliances.
Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
Example:
Gas water heater ____________ Btu/Hr
Vent-free heater + ___________ Btu/Hr
Total = ___________ Btu/Hr
+ ___________ Btu/Hr
40,000
20,000
60,000
4. Compare the maximum Btu/Hr the space
can support with the actual amount of Btu/Hr
used.
_______ Btu/Hr (maximum can support) _______ Btu/Hr (actual amount used)Example:
51,200 Btu/Hr (maximum can support)
60,000 Btu/Hr (actual amount used)
The space in the above example is a conned
space because the actual Btu/Hr used is more
than the maximum Btu/Hr the space can support. You must provide additional fresh air. Your
options are as follows:
A. Rework worksheet, adding the space of an
adjoining room. If the extra space provides
an unconned space, remove door to adjoining room or add ventilation grills between
rooms. See Ventilation Air From Inside Building, page 7.
B. Vent room directly to the outdoors. See
Ventilation Air From Outdoors, page 7.
C. Install a lower Btu/Hr heater, if lower Btu/Hr
size makes room unconned.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is
an unconned space. You will need no additional
fresh air ventilation.
WARNING: If the area in
which the heater may be operated is smaller than that dened
as an unconned space or if the
building is of unusually tight
construction, provide adequate
combustion and ventilation air
by one of the methods described
in the National Fuel Gas Code,
ANSI Z223.1/NFPA 54 Section 5.3
or applicable local codes.
www.desatech.com
118621-01B6
AIR FOR COMBUSTION
Or
Remove
Door into
Adjoining
Room,
Option 3
Ventilation Grills
Into Adjoining Room,
Option 2
12"
12"
Ventilation
Grills into
Adjoining
Room,
Option 1
Outlet
Air
Ventilated
Attic
Outlet
A
ir
Inlet
Air
Inlet Air
Ventilated
Crawl Space
To
Crawl
Space
To Attic
AND VENTILATION
Continued
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining
unconned space. When ventilating to an
adjoining unconned space, you must provide
two permanent openings: one within 12" of the
ceiling and one within 12" of the oor on the
wall connecting the two spaces (see options
1 and 2, Figure 2). You can also remove door
into adjoining room (see option 3, Figure 2).
Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation for required size of
ventilation grills or ducts.
Figure 3 - Ventilation Air from Outdoors
INSTALLATION
NOTICE: This heater is intended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your primary heat source. If you have a
central heating system, you may
run system’s circulating blower
while using heater. This will help
circulate the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.
Figure 2 - Ventilation Air from Inside
Building
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two permanent openings: one within 12" of the ceiling
and one within 12" of the oor. Connect these
items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Section
5.3, Air for Combustion and Ventilation for
required size of ventilation grills or ducts.
IMPORTANT: Do not provide openings for
inlet or outlet air into attic if attic has a thermostat-controlled power vent. Heated air entering
the attic will activate the power vent.
www.desatech.com
WARNING: A qualied service person must install heater.
Follow all local codes.
CHECK GAS TYPE
Use only the correct type of gas (natural or
propane/LP). If your gas supply is not the
correct gas type, do not install heater. Call
dealer where you bought heater for proper
type heater.
This appliance is only for use
with the type of gas indicated on
the rating plate. This appliance
is not convertible for use with
other gases.
WARNING: This appliance
is equipped for natural or propane/LP gas. Field conversion
is not permitted.
7118621-01B
INSTALLATION
Minimum
From
Sides Of
Heater
2" (5.1 cm)
FLOOR
CEILING
36"
(91.5 cm)
Minimum
Minimum To
Top Surface
Of Carpeting,
Tile Or Other
Combustible
Material
Left
Side
Right
Side
10" (25.4 cm)
Continued
INSTALLATION ITEMS
Before installing heater, make sure you have
the items listed below.
• for propane/LP gas, external regulator
(supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• ground joint union
• sediment trap
• tee joint
• pipe wrench
• for natural gas, test gauge connection*
* A CSA design-certied equipment shutoff
valve with 1/8" NPT tap is an acceptable alternative to test gauge connection. The optional
CSA design-certied equipment shutoff valve
can be purchased from your dealer. See Ac-cessories, page 30.
LOCATING HEATER
This heater is designed to be mounted on
a wall.
WARNING: Maintain the
minimum clearances shown
in Figure 4. If you can, provide
greater clearances from oor,
ceiling and joining wall.
You can locate heater on oor, away from a
wall. An optional oor mounting stand is needed. Purchase the oor mounting stand from
your dealer. See Accessories, page 30.
CAUTION: This heater cre-
ates warm air currents. These
currents move heat to wall sur-
faces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as, but
not limited to, tobacco smoke,
aromatic candles, cleaning uids, oil or kerosene lamps, etc.) in
the air exist, may discolor walls
or cause odors.
IMPORTANT: Vent-free heaters add moisture
to the air. Although this is benecial, installing
heater in rooms without enough ventilation
air may cause mildew to form from too much
moisture. See Air for Combustion and Ventila-tion, page 5. If high humidity is experienced,
a dehumidier may be used to help lower the
water vapor content in the air.
CAUTION: If you install the
heater in a home garage
•
heater pilot and burner must be at
least 18" (45.7 cm) above oor
• locate heater where moving
vehicle will not hit it
For convenience and efciency, install heater
• where there is easy access for operation,
inspection and service
• in coldest part of room
To use fan, locate heater near an electrical
outlet.
WARNING: Never install the
heater
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture,
clothing or other ammable
objects are less than 36"
(91.5 cm) from the front, top
or sides of the heater
• as a replace insert
• in high trafc areas
• in windy or drafty areas
www.desatech.com
Figure 4 - Mounting Clearances As
Viewed From Front of Heater
118621-01B8
INSTALLATION
14" (35.6 cm)
18 3/4"
(47.6 cm)
Min.
12"
(30.4
cm)
Min.
Ad j oi nin g W all
Only Insert Mounting
Screws Through Last
Hole On Each End
Floor
18 3/4"
(47.6 cm)
Min.
16"
(40.6 cm)
Min.
14" (35.6 cm)
18 3/4"
(47.6 cm)
Min.
12"
(30.4
cm)Min.
AdjoiningWall
14" (35.6 cm)
Ad joi ni ng Wa ll
Only Insert Mounting
Screws Through Last
Hole On Each End
Only Insert Mounting Screws Through Last
Hole On Each End
Floor
Floor
Continued
INSTALLING HEATER TO WALL
Mounting Bracket
Locate mounting bracket in heater carton. Remove mounting bracket from heater carton.
Figure 5 - Mounting Bracket
Removing Front Panel Of Heater
1. Remove the four painted screws, two on
each side of front panel.
2.
Pull bottom of front panel forward, then out.
3. Remove any remaining packaging materials.
Front Panel
Screw
Decide which method better suits your needs.
Either method will provide a secure hold for
the mounting bracket.
Marking Screw Locations
1. Tape mounting bracket to wall where
heater will be located. Make sure mounting bracket is level.
WARNING: Maintain mini-
mum clearances shown in Figure
7. If you can, provide greater
clearances from oor and joining wall.
2.
Mark screw locations on wall (see Figure 7).
Note: Only mark last hole on each end of
mounting bracket. Insert mounting screws
through these holes only.
3. Remove tape and mounting bracket from
wall.
Figure 6 - Removing Front Panel Of
Heater
Methods For Attaching Mounting Bracket
To Wall
Only use last hole on each end of mounting
bracket to attach bracket to wall. These two
holes are 14" (35.6 cm) apart from their centers. Attach mounting bracket to wall in one
of two ways:
1. Attaching to wall stud
2. Attaching to wall anchor
Attaching to Wall Stud: This method provides
the strongest hold. Insert mounting screws
through mounting brack et and into wall
studs.
Attaching to Wall Anchor: This method allows
you to attach mounting bracket to hollow walls
(wall areas between studs) or to solid walls
(concrete or masonry).
www.desatech.com
3 Plaque Heater
5 Plaque Heater
Figure 7 - Mounting Bracket Clearances
Attaching Mounting Bracket To Wall
Note: Wall anchors, mounting screws and
spacers are in hardware package. The hardware package is provided with heater.
9118621-01B
INSTALLATION
Side View
Front View
Continued
Attaching To Wall Stud Method
For attaching mounting bracket to wall studs
1. Drill holes at marked locations using 9/64"
drill bit.
2. Place mounting bracket onto wall. Line
up last hole on each end of bracket with
holes drilled in wall.
3. Insert mounting screws through bracket
and into wall studs.
4. Tighten screws until mounting bracket is
rmly fastened to wall studs.
Attaching To Wall Anchor Method
For attaching mounting bracket to hollow
walls (wall areas between studs) or solid walls
(concrete or masonry)
1. Drill holes at marked locations using
5/16" drill bit. For solid walls (concrete or
masonry), drill at least 1" (2.5 cm) deep.
2. Fold wall anchor as shown in Figure 8.
3. Insert wall anchor (wings rst) into hole.
Tap anchor ush to wall.
4. For thin walls [1/2" (1.3 cm) or less], insert
red key into wall anchor. Push red key to
“pop” open anchor wings (see Figure 9).
IMPORTANT: Do not hammer key! For
thick walls [over 1/2" (1.3 cm) thick] or
solid walls, do not pop open wings.
5. Place mounting bracket onto wall. Line up
last hole on each end of bracket with wall
anchors.
6. Insert mounting screws through bracket
and into wall anchors.
7. Tighten screws until mounting bracket is
rmly fastened to wall.
Horizontal Slots
Mounting
Bracket
(attached
Stand-Out Tab
to wall)
Figure 10 - Mounting Heater Onto
Mounting Bracket
Installing Bottom Mounting Screws
1. Locate two bottom mounting holes. These
holes are near bottom on back panel of
heater (see Figure 11).
2. Mark screw locations on wall.
3. Remove heater from mounting bracket.
4. If installing bottom mounting screws into
hollow or solid wall, install wall anchors.
Follow steps 1 through 4 under Attaching To Wall Anchor Method.
If installing bottom mounting screw into
wall stud, drill holes at marked locations
using 9/64" drill bit.
5. Replace heater onto mounting bracket.
6. Place spacers between bottom mounting
holes and wall anchor or drilled hole.
7.
Hold spacer in place with one hand. With other
hand, insert mounting screw through bottom
mounting hole and spacer. Place tip of screw
in opening of wall anchor or drilled hole.
8. Tighten both screws until heater is rmly
secured to wall. Do not over tighten.
Note: Do not replace front panel at this
time. Replace front panel after making
gas connections and checking for leaks
(see page 12).
Figure 8 - Folding
Anchor
Figure 9 - Popping
Open Anchor Wings
For Thin Walls
Placing Heater On Mounting Bracket
1. Locate two horizontal slots on back panel
of heater.
2. Place heater onto mounting bracket. Slide
horizontal slots onto stand-out tabs on
mounting bracket.
www.desatech.com
Bottom
Mounting
Holes
Wall
Heater
Spacer
Figure 11 - Installing Bottom Mounting
Screws
118621-01B10
INSTALLATION
R
E
M
OT
E
OF
F
OFF REMOTE
1
9
1
3
5
7
3
1
1
1
5
A
M
E
G
C
K
I
O
Continued
MOUNTING HEATER TO FLOOR
WITH OPTIONAL FLOOR KIT
Mounting Base Feet to Heater
1. Lay heater cabinet on its back on a table
with the heater bottom overhanging the
table edge.
2. Align holes in base foot with mounting holes
on bottom of cabinet (see Figure 12).
3. Secure base foot to heater using sheet
metal screws.
4. Repeat for other side.
Wood
Screw
2. Remove battery cover on receiver and
install batteries as shown in Figure 13.
Replace battery cover.
3. Remove adhesive backing on hook and
loop strip and attach to receiver in location
shown in Figure 14.
4. Place receiver with hook and loop strip’s
sticky side down in approximate location
on inside of heater shown in Figure 14.
5. Connect wires from receiver to wires on
control valve solenoid.
Receiver
AA Batteries
Battery Cover
Base Foot
Sheet Metal Screw
Figure 12 - Installing Base Feet (actual
heater may vary from illustration)
Mounting Base Feet to Floor (Where
required by local code)
1. Remove front panel (see Removing Front
Panel of Heater, page 9).
2. Position heater with base feet in desired
location. Mark holes for drilling. Remove
heater with base.
3. For carpeted oors, make a small cut with
a sharp knife at marked locations prior to
drilling. If mounting base to a wood oor,
drill 1/8" diameter hole, 3/4" deep. (Do not
use anchors in wood oors).
If mounting base to a concrete oor, drill
with 1/4" diameter concrete drill bit, 13/8" into
oor. Insert anchors completely into holes.
4. Reposition heater with base feet over
holes. Secure base to oor with wood
screws. See Figure 12.
INSTALLING REMOTE CONTROL
RECEIVER
Remote control receiver must be installed to
operate the remote control.
1. Locate two packages of AA batteries,
remote receiver and hook and loop strip in
hardware bag included with your heater.
www.desatech.com
Figure 13 - Installing Batteries in
Receiver
Receiver
Hook and
Loop Strip
Burner
Heater
Cabinet
on Bottom
of Receiver
Figure 14 - Installing Remote Receiver
INSTALLING BATTERIES INTO
REMOTE
1. Locate hand-held remote control in hardware bag included with your heater.
2. Remove battery cover and insert supplied
batteries into remote control as shown in
Figure 15.
3. Replace battery cover.
AAA
Batteries
Battery Cover
Figure 15 - Installing Batteries in Hand-
Held Remote Control
Remote Control
11118621-01B
INSTALLATION
Continued
CONNECTING TO GAS SUPPLY
WARNING: This appliance
requires a 3/8" NPT (National
Pipe Thread) inlet connection to
the pressure regulator.
WARNING: A qualied service person must connect heater
to gas supply. Follow all local
codes.
WARNING: For natural gas,
never connect heater to private
(non-utility) gas wells. This
gas is commonly known as
wellhead gas.
IMPORTANT: For natural gas, check gas line
pressure before connecting heater to gas line.
Gas line pressure must be no greater than
10.5" of water. If gas line pressure is higher,
heater regulator damage could occur.
CAUTION: For propane/LP
gas, never connect heater directly to the propane/LP supply.
This heater requires an external
regulator (not supplied). Install
the external regulator between the
heater and propane/LP supply.
For propane/LP gas, the installer must supply
an external regulator. The external regulator
will reduce incoming gas pressure. You must
reduce incoming gas pressure to between 11"
and 14" of water. If you do not reduce incom-
Propane/LP
Supply TankExternal
Regulator
with Vent
Pointing
Down
Figure 16 - External Regulator With Vent
Pointing Down
www.desatech.com
ing gas pressure, heater regulator damage
could occur. Install the external regulator with
the vent pointing down as shown in Figure
16. Pointing the vent down protects it from
freezing rain or sleet.
CAUTION: Use only new,
black iron or steel pipe. Internally-tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
large enough diameter to allow
proper gas volume to heater. If
pipe is too small, undue loss of
volume will occur.
Typical Inlet Pipe Diameters
16-18,000 Btu/hr models - 3/8" or greater
26-30,000 Btu/hr models - 1/2" or greater
Installation must include equipment shutoff
valve, union and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up.
NPT tap must be upstream from heater (see
Figure 17).
Pressure
Regulator
Regulator
Bracket
Heater
Cabinet
Tee Joint
Reducer
Bushing to
1/8" NPT
1/8" NPT
Plug Tap
Test Gauge Connection*
Tee Pipe Cap
Joint Nipple
Sediment Trap
Figure 17 - Gas Connection
* A CSA design-certied equipment shutoff
valve with 1/8" NPT tap is an acceptable alternative to test gauge connection. Purchase
the optional CSA design-certied equipment
shutoff valve from your dealer. See Acces-sories, page 30.
3"
Min.
3/8" NPT
Pipe
Nipple
Ground
Joint
Union
Equipment
Shutoff
Valve*
Natural Gas
From Gas
Meter (7" W.C.
to 10.5" W.C.
Pressure)
Propane/LP
From External
Regulator
(11" W.C. to 14"
W.C. Pressure)
118621-01B12
INSTALLATION
Continued
IMPORTANT: Install an equipment shutoff
valve in an accessible location. The equipment shutoff valve is for turning on or shutting
off the gas to the appliance.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could
result in clogged heater valves.
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
Install sediment trap in supply line as shown
in Figure 17, page 12. Locate sediment trap
where it is within reach for cleaning. Locate
sediment trap where trapped matter is not
likely to freeze. A sediment trap traps moisture and contaminants. This keeps them from
going into heater controls. If sediment trap is
not installed or is installed wrong, heater may
not run properly.
IMPORTANT: Hold the pressure regulator
with wrench when connecting it to gas piping and/or ttings. Do not over tighten pipe
connection to regulator. The regulator body
could be damaged.
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping
and connections, internal and
external to unit, for leaks after
installing or servicing. Correct
all leaks at once.
WARNING: Never use an
open ame to check for a leak.
Apply a noncorrosive leak detection uid to all joints. Bubbles
forming show a leak. Correct all
leaks at once.
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect appliance with its appliance
main gas valve (control valve) and equipment shutoff valve from gas supply piping
system. Pressures in excess of 1/2 psig
will damage heater regulator.
2. Cap off open end of gas pipe where equipment shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
4. Check all joints of gas supply piping system. Apply a noncorrosive leak detection
uid to all joints. Bubbles forming show a
leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff
valve to gas supply. Check reconnected
ttings for leaks.
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shu toff valve (see
Figure 18).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
3. Check all joints from gas meter for natural
gas (see Figure 19) or propane/LP supply
tank for propane/LP gas, to equipment
shutoff valve (see Figure 20). Apply a
noncorrosive leak detection uid to all
joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Equipment
Shutoff Valve
Open
CAUTION: For propane/LP
gas, make sure external regulator has been installed between
propane/LP supply and heater.
See guidelines under Connect-ing to Gas Supply, page 12.
www.desatech.com
Closed
Figure 18 - Equipment Shutoff Valve
13118621-01B
INSTALLATION
Continued
Gas Control Valve
Gas
Meter
Equipment
Shutoff
Valve
Figure 19 - Checking Gas Joints for
Natural Gas
Gas Control Valve
Propane/LP
Supply Tank
CONNECTING TO ELECTRICAL
SUPPLY
WARNING: Fan accessory
must be grounded. Fan comes
with a three-prong, grounding
plug as shown in Figure 21. The
plug is your protection against
electrical shock. Plug it into a
standard, three-hole, grounded,
outlet. If cord needs replacing,
use only a cord with a three-
prong, grounding plug.
CAUTION: Label all wires
prior to disconnection when
servicing controls. Wiring errors
can cause improper and dangerous operation (see page 29).
Grounded Outlet
Equipment
Shutoff
Valve
Figure 20 - Checking Gas Joints for
Propane/LP Gas
PRESSURE TESTING HEATER GAS
CONNECTIONS
1. Ope n equip men t shuto ff valve (see
Figure 18, page 13).
2. For natural gas open main gas valve
located on or near gas meter. For propane/LP gas open propane/LP supply
tank valve.
3. Make sure control knob of heater is in the
OFF position.
4. Check all joints from equipment shutoff
valve to thermostat gas valve (see Figure
19 or 20). Apply a noncorrosive leak detection uid to all joints. Bubbles forming
show a leak.
5. Correct all leaks at once.
6. Light heater (see Operating Heater, page
15). Check all other internal joints for
leaks.
7. Turn off heater (see To Turn Off Gas to Appliance, page 15).
8. Replace front panel.
www.desatech.com
Grounding Plug
Figure 21 - Grounding Plug
EXTENSION CORD
Use extension cord if needed. The cord must
have a three-prong, grounding plug and a
three-hole receptacle. Make sure cord is in
good shape. It must be heavy enough to carry
the current needed. An undersized cord will
cause a drop in line voltage. This will result
in loss of power and overheating. Use a No.
16 AWG cord for lengths less than 50 feet
(15.24 m) .
CAUTION: Verify proper op-
eration after servicing.
118621-01B14
O
F
F
P
I
L
O
T
O
N
OPERATING HEATER
FOR YOUR SAFETY READ
BEFORE LIGHTING
WARNING: If you do not fol-
low these instructions exactly,
a re or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn
by hand, don’t try to repair it, call a
qualied service technician. Force or
attempted repair may result in a re or
explosion.
D. Do not use this appliance if any part
has been under water. Immediately call
a qualied service technician to inspect
the appliance and to replace any part of
the control system and any gas control
which has been under water.
LIGHTING
INSTRUCTIONS
1. STOP! Read the safety inf orm ati on
above.
2. Make sure equipment shutoff valve is fully
open.
3. Turn off any electric power to the appliance if service is to be performed.
4. Turn pilot knob clockwise to the
OFF position.
5. Wait ve minutes to clear out any gas. Then
smell for gas, including near the oor. If you
www.desatech.com
smell gas, STOP! Follow “B” in the safety
information, column 1. If you don’t smell
gas, go to the next step.
6. Press in pilot knob and turn control knob
counterclockwise to the PILOT
position. Keep pilot knob pressed in for
ve (5) seconds (see Figure 22).
7. With pilot knob pressed in, push down and
release ignitor button. This will light pilot.
The pilot is attached to the front of burner.
Note: You may be running this heater
for the rst time after hooking up to gas
supply. If so, the control knob may need
to be pressed in for 30 seconds or more.
This will allow air to bleed from the gas
system.
If needed, keep pressing ignitor button
until pilot lights. If ignitor does not light
pilot, refer to Troubleshooting, page 22
or contact a qualied service person or
gas supplier for repairs. Until repairs are
made, light pilot with match. See Manual Lighting Procedure.
8. Keep pilot knob pressed in for 30 seconds
after lighting pilot. After 30 seconds, release pilot knob.
• If control knob does not pop up when
released, contact a qualified service
person or gas supplier for repairs.
Note: If pilot goes out, repeat steps 4
through 7.
9. Turn control knob on heater counterclockwise to ON. Press button on
remote to turn on manually or use remote
to activate thermostat function.
10. To shut off burner only and leave pilot lit,
turn control knob clockwise to the
PILOT position.
IgnitorPilot Knob
Figure 22 - Pilot Knob In The ON Position
Ignitor Electrode
Pilot
Burner
Thermocouple
Figure 23 - Pilot (actual pilot may vary)
15118621-01B
UP
DOWN
SET
TIME/PROGRAM
OFF
SET
PM
ROOM
OPERATING HEATER
Continued
WARNING: Always operate
manual control heaters at the
locked positions. Operation
between these positions may
create a possible health hazard
if used in a poorly ventilated
room. Read owner’s manual for
complete instructions.
CAUTION: Do not try to ad-
just heating levels by using the
equipment shutoff valve.
TO TURN OFF GAS
TO APPLIANCE
To Shut Off Heater:
1. Turn control knob clockwise to the
OFF position.
2. Turn off all electric power to the appliance
if service is to be performed.
MANUAL LIGHTING
PROCEDURE
1.
Remove front panel (see Figure 6, page 9).
2. Follow steps 1 through 7 under Lighting Instructions, page 16.
3. With control knob pressed in, strike match.
Hold match to pilot until pilot lights.
4. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,
release control knob. Now follow step 9,
under Lighting Instructions, page 16.
5. Replace front panel.
HAND-HELD REMOTE
OPERATION
The remote control transmits signals to
receiver. This remote control system was
developed to provide a safe, reliable and user
friendly remote control system for gas heat-
ing appliances. The system can be operated
manually from the remote control. The system
operates on one of 255 security codes on the
remote control and receiver. Security codes
can be set by the user.
IMPORTANT: The remote control will only
operate heater if pilot light is lit and control
knob is in the ON position.
Remote Control
The remote control has ON, OFF, THERMOSTAT, and PROGRAM functions. This is part
of the system’s design. If the LCD screen is
not working check the position of the remote
control’s battery.
The remote control has two code switches
located on the back that will need to be set
when installation is complete, see Code Set-ting page 19.
The remote control operates on 2 AAA 1.5V
size batteries (included) that powers the RF
signal and LCD screen. Before using the
remote control, batteries must be installed
into the battery compartments. See Installing Batteries Into Remote, page 11.
LCD
Display
Mode
Buttons
Front
Cover
Figure 24 - Remote Control
LCD Display
1. LOW - Battery power is low. Replace batteries within two weeks.
2. PROGR AM - Indi cates when uni t is
functioning in one of the preset program
settings.
3. MODE - Indicates operation MODE of
system. ON indicates system is on either
manually or thermostatically. OFF indicates entire system is turned off. THERMO indicates system will automatically
cycle on and off depending on program.
4. SET - Indicates desire set room temperature for THERMO operation.
5. FLAME - Indicates burner and valve in
operation.
and OFF.
DOWN - Lowers set temperature in THERMO
mode.
UP - Increases set temperature in THERMO
mode
TIME/PROGRAM - Activates time setting and
activates PROGRAM mode.
SET - Used to set clock and timer.
Mode
Button
Figure 26 - Mode Buttons
Setting the Clock
Slide open plastic cover on front of remote
control to expose setting buttons.
The cover protects buttons from being changed
accidentally. Close cover after completing the
following settings and programming.
1. Press and hold TIME/PROGRAM button
on remote control for more than 2 sec-
onds. Hour digit(s) will begin ashing.
2. Press UP or DOWN button until desired
hour is displayed in AM or PM.
3. Press and release TIME/PROGRAM
button again and minute digits will begin
ashing.
4. Press UP or DOWN button until desired
5. Press and release SET button on remote
minutes are displayed.
control to stop time digits from ashing
and set the time.
www.desatech.com
Note: Flashing numbers on display indicate
system is awaiting user input, such as using
UP and DOWN buttons to program a new
setting. If no change is made to ashing digits within 15 seconds, system will complete
procedure last programmed and reset the
display to its normal state.
Setting Fahrenheit and Celsius Scale
Factory setting for temperature is 0° F. To
change this setting to 0° C, press UP button and DOWN button on remote control at
the same time to change from 0° F to 0° C.
Follow this same procedure to change from
0° C back to 0° F.
Manual Function
To operate system in ON manual mode, press
MODE button. The ame icon will come on.
The word ON and the ame icon will appear
on LCD screen in ON mode.
To operate system in OFF manual mode,
press MODE button again. The FLAME icon
will shut off. The word OFF will appear on
LCD screen. The ame icon will not appear
on LCD screen in OFF mode.
Thermostat Function
This remote control system can be thermostatically controlled when remote control is
in THERMO mode (THERMO must be displayed on the screen). To set desired room
temperature, press MODE button to place remote control into THERMO mode, then press
UP or DOWN button to select desired room
temperature. Within 5 seconds appliance will
turn on or off. The highest SET temperature
is 99° F (37° C). The lowest SET temperature
is 45° F (8° C). The factory set number will
be 45° F (8° C).
If room temperature is higher than 99° F, the
word HI will display on the room temperature
window frame. If room temperature is lower
than 32° F, the word LO will display on the
room temperature window frame.
Operational Note: To conserve battery power,
changes in room temperature are automatically
updated every 2 minutes to remote control. Mode
button will operate ON-THERMO-OFF in series
that will cycle from ON to THERMO to OFF.
Setting Programs
In Program Mode, remote control will allow
heater to automatically turn on and off at specic times. Two on and off segments per day
may be set, or settings previously programmed
at the factory may be used. On and off times
are available in 15 minute increments.
17118621-01B
OPERATING HEATER
Continued
To Activate the Program Mode
A short push (press and release) on TIME/
PROGRAM button will activate or deactivate
program mode.
A long push (press and hold for more than
5 seconds) on TIME/PROGRAM button will
enter into setting of program.
When the program mode is activated, the P-1
and P-2 icons and the word OFF will display
on the screen. This means that unit turns off
manual mode and enters into program mode.
The unit will automatically check if current time
is within pre-programmed ON time.
If current time is within program on time, unit
will enter into thermo mode automatically
and the word THERMO and set temperature
digit(s) will display on screen.
When room temperature is below set temperature, unit will turn on and the word ON
will replace the word OFF on the screen. The
ame icon will also show on the screen. Unit
will continue to operate in thermo mode until
program off time is reached. When program
off time is reached, unit will turn off and stay
off until next program on time is reached or
until user turns program mode off and turns
unit on in manual or thermo mode.
If current time is not within program on time,
unit will stay off until pre-programmed turn
on time is reached. Pre-programmed time
(P-1 and P-2 icons) will continue to display
on screen indicating that unit is in program
mode until set time is reached.
When program mode is deactivated, P-1 and
P-2 icons and set temperature digit(s) will
disappear from screen.
Factory Settings
The program function is preset at the follow-
ing on and off times. These times will apply
to every day of the week.
Program 1 (P1): Turn on at 7:00 AM. Turn off
at 9:00 AM.
Program 2 (P2): Turn on at 5:00 PM. Turn off
at 8:00 PM.
Setting a New Program
To change Program from the factory settings
to new settings:
1. Press and hold TIME/PROGRAM button
for more than 5 seconds to enter Set
Program Mode.
www.desatech.com
2. P1 ON will ash. Push UP or DOWN button until desired on time for Program 1 is
reached. Press SET button.
3. P1 OFF will ash. Push UP or DOWN
button until desired off time for Program
1 is reached. Press SET button.
4. P2 ON will ash. Push UP or DOWN button until desired on time for Program 2 is
reached. Press SET button.
5. P2 OFF will ash. Push UP or DOWN
button until desired off time for Program
2 is reached. Press SET button.
The new program is now set and unit is in program mode. To take unit out of program mode,
press and release TIME/PROGRAM button.
Note: In set program mode, set times will ash
for 15 seconds. If the UP, DOWN or SET button is not pressed within 15 seconds, system
will automatically complete set up process and
LCD Screen will revert to normal readouts.
The rst factory set temperature is at 45° F.
Appliance will not turn on if room is not below
the set temperature. If set temperature is at
70° F, appliance will come on only if room
temperature is below 70° F.
Low Battery Indicator
A low BATTERY ICON on left side of LCD
screen will appear when battery power has
dropped signicantly. At this time, approximately two weeks of battery power remains
until remote control may experience partial or
complete loss of functions.
Childproof “Lock Out” – (CP)
This remote control includes a childproof lock
out feature that allows the user to “lock out”
operation of appliance from remote control.
1. To activate lock out feature, press and
hold UP and TIME/PROGRAM buttons
together for 5 seconds. Letters CP will
appear in room temp window frame on
LCD screen.
2. T
o disengage lock out, press and hold UP
and TIME/PROGRAM buttons together for 5
seconds or more. Letters CP will disappear
from LCD screen and remote control will
return to its normal operating condition.
Note: If appliance is already operating in on or
thermo modes engaging lock out will not cancel
the operating mode. Engaging lock out only
prevents manual operation of remote control.
If in auto modes, the thermo operation will
continue to operate normally. To totally lock out
operation of remote control’s operating signals,
remote control’s mode must be set to off.
118621-01B18
1
9
13
7
5
3
11
15
OFF REMOTE
A
M
E
G
C
K
I
O
+
+
1
9
13
5
7
3
11
15
A
M
E
G
C
K
I
O
1
9
13
7
5
3
11
15
OFF REMOTE
A
M
E
G
C
K
I
O
OPERATING HEATER
Continued
Note: When lock-out mode is activated letters
CP will appear in room temp window. After
activation is complete room temp window will
default back to displaying room temperature.
If any buttons are pressed room temp window
will then display CP indicating remote control
is in lock-out mode.
Remote Receiver (located inside heater)
The remote receiver operates on 4 AA 1.5V
batteries (included). IMPORTANT: New or
fully charged batteries are essential for proper
operation of the remote receiver.
The remote receiver houses the micropro-
cessor that responds to commands from
remote control to control system operation.
The remote receiver has a 2 position slide
switch for selecting the mode of operation:
REMOTE/OFF
• With slide switch in REMOTE position,
system will only operate if remote receiver
receives commands from remote control.
• With slide switch in OFF position, system
is off.
• It is suggested that slide switch be placed
in OFF position if you will be away from
your home for an extended period of time.
Placing slide switch in OFF position also
functions as a safety lock out by both turning system off rendering remote receiver
inoperative.
• When OFF button is pressed the remote
control sends a RF signal to the receiver.
The receiver then sends a pulse of 6 volts
of power to the solenoid. The solenoid then
closes gas ow to burner then to full OFF.
• Heater will only work with hand held remote
control. Receiver slide switch is only for
positive OFF or REMOTE operation.
• The remote control will only operate heater
when pilot is lit and control knob is in the
ON position.
Note: Extensive use of latching solenoid
(ON/OFF) will reduce receiver’s battery life
signicantly.
Code Setting
IMPORTANT: All units are shipped from factory with code switch preset to same codes.
These switches must be reset to different
codes during installation to prevent interference from another remote.
Each transmitter can use one of 255 security
codes that can be reset. It WILL be necessary to set remote control and receiver code
switches to a matching security code upon
initial use. If a replacement remote control
or receiver is purchased from your dealer or
factory, code switches must be set to match
receiver and remote control code switches.
When setting code switches, set A through P
switch on remote control to same setting as
A through P switch on receiver. Then set 1
through 16 switch on remote control to same
setting as 1 through 16 switch on receiver.
Note: A small screwdriver can be used to
change these code switches.
Receiver
Figure 27 - Receiver
General Information
Operation
•
This remote control will operate gas valves
latching solenoid to open gas ow to full ON.
• When ON button is pressed the remote
control sends a RF signal to the receiver.
The receiver then sends a pulse of 6 volts
of power to the solenoid. The solenoid then
opens gas ow to burner then to full ON.
Slide
Switch
www.desatech.com
Back of
Remote
Control
Receiver
Slide
Switch
Code
Switches
Figure 28 - Receiver and Remote Control
Setup
19118621-01B
OPERATING HEATER
Continued
OPERATING
BLOWER
This heater has a thermostatic blower that will
automatically turn ON or OFF.
Note: Your heater and thermostat blower will
not turn on and off at the same time. The
heater may run for several minutes before the
blower turns on. After the heater modulates to
the pilot position, the blower will continue to
run. The blower will shut off after the heater
cabinet temperature decreases.
Note: It is safe to operate heater with blower
turned off. However, the blower helps distribute heated air from the heater.
INSPECTING HEATER
Check pilot ame pattern and burner ame
pattern often.
PILOT FLAME PATTERN
Figure 29 shows a correct pilot ame pattern.
Figure 30 shows an incorrect pilot ame pattern. The incorrect pilot ame is not touching
the thermocouple. This will cause the thermocouple to cool. When the thermocouple cools,
the heater will shut down.
If pilot ame pattern is incorrect, as shown
in Figure 30
• turn heater off (see To Turn Off Gas to Ap-pliance, page 16)
• see Troubleshooting, page 22
Note: The pilot ame on natural gas units will
have a slight curve, but ame should be blue
and have no yellow or orange color.
Blue Flame
Pilot
Burner
Thermocouple
BURNER FLAME PATTERN
Figure 31 shows the burners in the ON and
OFF positions. Burners will come on and go off
when the remote control is set in the manual
on mode or thermostat mode.
Figure 32 shows a correct burner ame pattern. Figure 33 shows an incorrect burner
ame pattern.
If burner ame pattern is incorrect, as shown
in Figure 33
• turn heater off (see To Turn Off Gas to Ap-pliance, page 16)
• see Troubleshooting, page 22
Burners ON
Burners OFF
Figure 31 - Burner Patterns
Figure 32 - Correct Burner Flame Pattern
Figure 33 - Incorrect Burner Flame
Pattern
Figure 29 - Correct Pilot Flame Pattern
Yellow
Flame
Thermocouple
Figure 30 - Incorrect Pilot Flame Pattern
Pilot
Burner
www.desatech.com
118621-01B20
CLEANING AND
MAINTENANCE
WARNING: Turn off heater
and let cool before cleaning.
CAUTION: You must keep
control areas, burner and circulating air passageways of heater
clean. Inspect these areas of
heater before each use. Have
heater inspected yearly by a
qualied service person. Heater
may need more frequent cleaning due to excessive lint from
carpeting, bedding material, pet
hair, etc.
2. Inspect burner, pilot for dust and dirt.
3. Blow air through the ports/slots and holes
in the burner.
4. Never insert objects into the pilot tube.
Clean the pilot assembly also. A yellow tip on
the pilot ame indicates dust and dirt in the
pilot assembly. There is a small pilot air inlet
about two inches from where the pilot ame
comes out of the pilot assembly (see Figure
34). With the unit off, lightly blow air through
the air inlet. You may blow through a drinking
straw if compressed air is not available.
Pilot Assembly
WARNING: Failure to keep
the primary air opening(s) of
the burner(s) clean may result in
sooting and property damage.
ODS/PILOT AND BURNER
Use a vacuum cleaner, pressurized air or
small, soft bristled brush to clean.
BURNER PILOT AIR INLET
The primary air inlet holes allow the proper
amount of air to mix with the gas. This provides a clean burning ame. Keep these holes
clear of dust, dirt and lint. Clean these air inlet
holes prior to each heating season. Blocked
air holes will create soot. We recommend that
you clean the unit every three months during
operation and have heater inspected yearly
by a qualied service person.
We also recommend that you keep the burner
tube and pilot assembly clean and free of dust
and dirt. To clean these parts we recommend
using compressed air no greater than 30 PSI.
Your local computer store, hardware store or
home center may carry compressed air in a
can. If using compressed air in a can, please
follow the directions on the can. If you don't
follow directions on the can, you could damage the pilot assembly.
1. Shut off the unit, including the pilot. Allow
the unit to cool for at least thirty minutes.
Pilot Air Inlet
Figure 34 - Pilot Air Inlet
CABINET
Air Passageways
Use pressurized air to clean.
Exterior
Use a soft cloth dampened with a mild soap
and water mixture. Wipe the cabinet to remove dust.
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burner will have delayed ignition
• heater will not produce specied heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If
so, contact your local natural or propane/LP
gas supplier.
TECHNICAL SERVICE
You may have further questions about installation, operation or troubleshooting. If so,
contact DESA Heating Products’ Technical
Service Department at 1-866-672-6040.
When calling please have your model and
serial numbers of your heater ready.
You can also visit DESA Heating Products’ technical service web site at www.desatech.com.
www.desatech.com
21118621-01B
TROUBLESHOOTING
WARNING: Turn off and unplug heater and let cool before servicing.
Only a qualied service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
Wh e n ignitor b u t t o n is
pressed in, there is no spark
at ODS/pilot
Wh e n ignitor b u t t o n is
pressed in, there is a spark
at ODS/Pilot but no ignition
POSSIBLE CAUSE
1. Ignitor electrode positioned
wrong
2. Ignitor electrode broken
3. Ignitor electrode not con-
nected to ignitor cable
4. Ignitor cable pinched or
wet
5. Broken ignitor cable
6. Bad ignitor
7. Piezo ignitor nut is loose
1. Gas supply turned off or
equipment shutoff valve
closed
2. Control knob is not in pilot
position
3. Control knob not fully
pressed in while pressing
ignitor button
4. Air in gas lines when in-
stalled
5. Depleted gas supply (propane/LP gas)
6. ODS/pilot is clogged
7. Gas regulator setting is not
correct
REMEDY
1. Replace pilot assembly
2. Replace pilot assembly
3. Reconnect ignitor cable
4. Free ignitor cable if pinched
by any metal or tub ing.
Keep ignitor cable dry
5. Replace ignitor cable
6. Replace ignitor
7. Tighten nut holding piezo
ignitor. Nut is located inside
heater cabinet at top
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to pilot
position
3.
Turn to PILOT/IGN position.
Fully press in control knob
while pressing ignitor button
4. Co ntin u e hol ding down
control knob. Repeat igniting operation until air is
removed
5. Contact local propane/LP
gas company
6. Cl e a n OD S / p il ot ( s ee
Cleaning and Maintenance,
page 21) or replace ODS/
pilot assembly
7. Replace gas regulator
Moisture/condensation noticed on windows
1. Not enough combustion/
ventilation air
www.desatech.com
1. Refer to Air for Combustion
and Venti la tio n requir e-
ments (page 5)
118621-01B22
OBSERVED PROBLEM
ODS/pilot lights but ame
goes out when control knob
is released
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Con t r o l kn o b no t fu l l y
pressed in
2. Control knob not pressed
in long enough
3. Equipment shutoff valve
not fully open
4. Thermocouple connection
loose at control valve
5. Pilot flame not touching
thermocouple, which allows thermocouple to cool,
causing pilot ame to go
out. This problem could
be caused by one or both
of the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
6. Thermocouple damaged
7. Control valve damaged
8. Safety interlock system
has been triggered (thermostat models only)
REMEDY
1. Press in control knob fully
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds
3. Fully open equipment shutoff valve
4. Hand tighten until snug,
then tighten 1/4 turn more
5. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot (see
Clean i n g a n d M a i n tenance, page 21) or replace
ODS/pilot assembly
6. Replace pilot assembly
7. Replace control valve
8. Wait one minute for safety
interlock system to reset.
Repeat ignition operation
Burner(s) does not light after
ODS/pilot is lit
Delayed ignition of burner(s)
Burne r bac kfi ring during
combustion
1. B u rn e r o ri fi c e( s) i s
clogged
2. Inlet gas pressure is too
low
1. Manifold pressure is too
low
2. B u rn e r o ri fi c e( s) i s
clogged
1. Burner orice(s) is clogged
or damaged
2. Burner damaged
3. Gas regulator defective
www.desatech.com
1. Cl ean burner orif ice (s)
(see Cleaning and Mainte-nance, page 21) or replace
burner orice(s)
2. Contact local natural or
propane/LP gas company
1. Contact local natural or
propane/LP gas company
2. Cl ean burner orif ice (s)
(see Cleaning and Mainte-nance, page 21) or replace
burner orice(s)
1. Cl ean burner orif ice (s)
(see Cleaning and Mainte-nance, page 21) or replace
burner orice(s)
2. Replace burner
3. Replace gas regulator
23118621-01B
OBSERVED PROBLEM
Burner plaque(s) does not
glow
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Plaque damaged
2. Inlet gas pressure is too
low
3. Control knob set between
locked positions
REMEDY
1. Replace burner
2. Contact local natural or
propane/LP gas company
3. Turn control knob until it
locks at desired setting
Slight smoke or odor during
initial operation
Heater produces a clicking/
ticking noise just after burner
is lit or shut off
Remote does not function
White powder residue forming
within burner box or on adjacent walls or furniture
Heater shuts off in use (ODS
operates)
1. Residues from manufacturing processes
1. Me tal ex pand ing while
he a t ing or cont r a cting
while cooling
1. Pilot light not lit or control
knob in wrong position
2. Batteries not installed correctly. Batter ies not installed. Battery power is
low
3. Code settings on receiver
and remote control do not
match
4. Receiver and remote control too far apart
1. When heated, vapors from
furniture polish, wax, carpet cleaner, etc., may turn
into white powder residue
1. Not enough fresh air is
available
2. Low line pressure
3. ODS / p i lo t is pa rt i al l y
clogged
1. Problem will stop after a
few hours of operation
1. This is normal with most
heaters. If noise is excessive, contact qualied
service person
1. Check pilot light. Make
sure control knob is in the
ON position
2. Check battery placement in
receiver and remote control.
Replace batteries in re-
ceiver and remote control
3. Verify code settings
4. Be sure reciever and remote control are within
20’-25’ operating range
1. Turn heater off when using furniture polish, wax,
carpet cleaners or similar
products
1. Open window and/or door
for ventilation
2. Contact local natural or
propane/LP gas company
3. Clean ODS/ p i l o t ( s e e
Clean i n g a n d M a i n tenance, page 21)
www.desatech.com
118621-01B24
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.,
create fumes. These fumes may mix with combustion air and create odors.
OBSERVED PROBLEM
Heater produces unwanted
odors
Gas odor even when control
knob is in OFF position
Gas odor during combus-
tion
Heater produces a whistling
noise when burner is lit
POSSIBLE CAUSE
1. Heater burning vapors from
paint, hair spray, glues, etc.
See IMPORTANT state-
ment above
2. Low fuel supply (propane/
LP gas only)
3. Gas leak. See Warning
statement at top of page
1. Gas leak. See Warning
statement at top of page
2. Control valve defective
1. Foreign matte r between
control valve and burner
2. Gas leak. See Warning
statement at top of page
1. Air in gas line
2. Air passageways on heater
blocked
3. Dirty or partially clogged
burner orice
REMEDY
1. Ventilate room. Stop using odor causing products
while heater is running
2. Rell supply tank
3. Locate and correct all leaks
(see Checking Gas Con-nections, page 13)
1. Locate and correct all leaks
(see Checking Gas Con-nections, page 14)
2. Replace control valve
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see Checking Gas Con-nections, page 15)
1. Operate burner until air is
removed from line. Have
gas line checked by local
natural or propane/LP gas
company
2. Observe minimum installation clearances (see Figure
4, page 8)
3. Clean burner (see Cleaning and Maintenance, page 21)
or replace burner orice
This list contains replaceable parts used in your heater. When ordering parts, follow the
instructions listed under Replacement Parts on page 30 of this manual.
099056-25 Injector, LP••• 1-2
7105527-01 Pilot Mounting Bracket• •1
www.desatech.com
118621-01B28
SPECIFICATIONS
NZ100, NZ104, NZ116
• Natural Gas
• 18,000 Btu/hr
• Piezo Ignition
• Pressure Regulator Setting: 6" W.C.
• Inlet Gas Pressure* (in. of water):
Maximum - 10.5", Minimum - 7"
• Average Heater Weight: 22 lb (10 kg)
• Average Shipping Weight: 25.5 lb (11.6 kg)
NZ101, NZ105, NZ117
• Propane/LP Gas
• 16,000 Btu/hr
• Piezo Ignition
• Pressure Regulator Setting: 8" W.C.
• Inlet Gas Pressure* (in. of water):
Maximum - 14", Minimum - 11"
• Average Heater Weight: 22 lb (10 kg)
• Average Shipping Weight: 25.5 lb (11.6 kg)
Note: Dimensions listed are outer most points on the heater (includes control knobs and grill).
* For purposes of input adjustment.
NZ102, NZ106, NZ118
• Natural Gas
• 30,000 Btu/hr
• Piezo Ignition
• Pressure Regulator Setting: 6" W.C.
• Inlet Gas Pressure* (in. of water):
Maximum - 10.5", Minimum - 7"
• Average Heater Weight: 29 lb (13.2 kg)
• Average Shipping Weight: 33 lb (15 kg)
NZ103, NZ107, NZ119
• Propane/LP Gas
• 26,000 Btu/hr
• Piezo Ignition
• Pressure Regulator Setting: 8" W.C.
• Inlet Gas Pressure* (in. of water):
Maximum - 14", Minimum - 11"
• Average Heater Weight: 29 lb (13.2 kg)
• Average Shipping Weight: 33 lb (15 kg)
WIRING DIAGRAMS
WARNING: Never attempt to
service heater while it is plugged
in, operating, or hot. Burns and
electrical shock could result.
Only a qualied service person
should service or repair heater.
Wiring Diagram
Electrical Ladder Diagram
www.desatech.com
CAUTION: Label all wires
prior to disconnection when
servicing controls. Wiring errors
can cause improper and dangerous operation. Verify proper
operation after servicing.
29118621-01B
REPLACEMENT PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating Products’ Technical Service Department at 1-866-672-6040.
When calling DESA Heating Products, have
ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural
gas)
• purchase date
Usually, we will ask you to return the part to
the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), either contact your nearest Parts
Central (see page 31) or call DESA Heating Products at 1-866-672-6040 for referral
information.
When calling DESA Heating Products, have
ready
• model number of your heater
• the replacement part number
SERVICE PUBLICATIONS
You can purchase a service manual from
the address listed on the back page of this
manual. Send a check for $5.00 payable to
DESA Heating Products.
ACCESSORIES
Purchase these heater accessories from your
local dealer. If they can not supply these accessories, either contact your nearest Parts
Central (see page 31) or call DESA Heating
Products at 1-866-672-6040 for referral information. You can also write to the address
listed on the back page of this manual.
EQUIPMENT SHUTOFF VALVE
GA5010
For all models. Equipment shutoff valve with
1/8" NPT tap.
BASE KIT - GA4550
For locating heater on the oor, away from
a wall. Complete installation and operating
instructions included.
ELECTRONIC IGNITOR KIT - GA435
Not Shown
For all models. Provides easier lighting of
the pilot.
www.desatech.com
118621-01B30
PARTS CENTRAL
These Parts Centrals are privately owned businesses. They have agreed to support our
customer’s needs by providing original replacement parts and accessories.
Tool & Equipment Co.
5 Manila Ave
Hamden, CT 06514-0322
1-800-397-7553
203-248-7553
Portable Heater Parts
342 N. County Rd. 400 East
Valparaiso, IN 46383-9704
1715 Main Street
Kansas City, MO 64108-2195
KS, MO, AR
816-842-3911
www.washerparts.com
East Coast Energy
707 Broadway
W. Long Branch, NJ 07764-1501
732-870-8809
1-800-755-8809
www.njplaza.com/ecep
21st Century
2950 Fretz Valley
Perkasie, PA 18944-4034
215-795-0400
800-325-4828
Laporte’s Parts & Service
2444 N. 5th Street
Hartsville, SC 29550-7704
843-332-0191
Parts Department
Cans Unlimited
P.O. Box 645
Taylor, SC 29687-0013
803-879-3009
1-800-845-5301
cuisales@aol.com
www.desatech.com
31118621-01B
WARRANTY INFORMATION
118621 01
KEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specications at any time without notice. The only warranty applicable
is our standard written warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTIES FOR NEW AND FACTORY
RECONDITIONED PRODUCTS
New Products: DESA Heating Products warrants this heater and any parts thereof, to be free of defects
in materials and workmanship for two (2) years from the date of rst purchase, when operated and
maintained in accordance with the manufacturer's instructions. These warranties are extended only to
the original retail purchaser, when proof of purchase is provided.
Factory Reconditioned Heaters: DESA Heating Products warrants this factory reconditioned heater and
any parts thereof, to be free of defects in materials and workmanship for thirty (30) days from the date of
rst purchase, when operated and maintained in accordance with the manufacturer's instructions. These
warranties are extended only to the original retail purchaser, when proof of purchase is provided.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s)
required to restore this heater to proper operating condition and an allowance for labor when provided by a
DESA Heating Products Authorized Service Center. Warranty part(s) MUST be obtained through authorized
dealers of this product and/or DESA Heating Products who will provide original factory replacement parts.
Failure to use original factory replacement parts voids this warranty. The heater MUST be installed by a
qualied installer in accordance with all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear
or parts that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or
defects caused by improper installation. Travel, diagnostic cost, labor, transportation and any and all
such other costs related to repairing a defective heater will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE
OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED
WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO TWO (2)
YEARS ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA HEATING
PRODUCTS’ LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND
DESA HEATING PRODUCTS SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER
INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation
of incidental or consequential damages, so the above limitation on implied warranties or exclusion or
limitation on damages may not apply to you.
This warranty gives you specic legal rights and you may also have other rights that vary from state to state.
For information about this warranty write: