UNVENTED (VENT-FREE) GAS LOG HEATER
OFF
PILOT
HI
LO
OWNER’S OPERATION AND INSTALLATION MANUAL
Patent Pending
VARIAbLE MANUALLy-
CONTROLLED MODELS
HDVF3018P AND HDVF3018N
Also Design-Certied As Vented Decorative Appliances
WARNING: If the information in this manual is not fol-
lowed exactly, a re or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
•
Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re
department.
— Installation and service must be performed by a quali-
ed installer, service agency or the gas supplier.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
For more information, visit www.desatech.com
TAbLE OF CONTENTS
Safety Information ............................................... 2
Local Codes......................................................... 4
Product Identication ........................................... 5
Unpacking............................................................ 5
Product Features ................................................. 5
Air for Combustion and Ventilation ...................... 5
Installation ........................................................... 8
Operating Heater ............................................... 17
Inspecting Burners ............................................ 19
SAFETy INFORMATION
Cleaning and Maintenance ................................ 19
Troubleshooting ................................................. 21
Specications .................................................... 24
Technical Service............................................... 24
Service Hints ..................................................... 24
Replacement Parts ............................................ 24
Accessories ....................................................... 25
Illustrated Parts Breakdown and Parts List........ 26
Warranty Information ...........................Back Cover
WARNING: Improper installation, adjustment, al-
teration, service or maintenance can cause in-
jury or property damage.
Refer to this manual for
correct installation and
operational procedures.
For assistance or additional information con-
sult a qualied installer,
service agency or the gas
supplier.
WARNING: This appliance
is for installation only in a
solid-fuel burning masonry
or UL127 factory-built replace or in a listed ventless rebox enclosure. It is
design-certied for these
installations in accordance
with ANSI Z21.11.2. Exception: Do not install this
appliance in a factory-built
replace that includes instructions stating it has
not been tested or should
not be used with unvented
gas logs.
WARNING: This is an
unvented gas-red heater. It uses air (oxygen)
from the room in which
it is installed. Provisions
for adequate combustion
and ventilation air must
be provided. Refer to Air
for Combustion and Ventilation section on page 5
of this manual.
This appliance may be in-
stalled in an aftermarket,*
per man ent ly loc ate d,
manufactured (mobile)
home, where not prohibited by local codes.
This appliance is only for
use with the type of gas
indicated on the rating
plate. This appliance is
not convertible for use
with other gases.
* Aftermarket: Completion of sale, not for
purpose of resale, from the manufacturer
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119421-01A2
SAFETy INFORMATION
Continued
WARNING: This product con-
tains and/or generates chemicals
known to the state of California
to cause cancer or birth defects
or other reproductive harm.
IMPORTANT: Read this owner’s
manual carefully and completely
be f o r e trying to a s s e mble,
operate or service this heater.
Improper use of this heater can
cause serious injury or death
from burns, fire, explosion,
electrical shock and carbon
monoxide poisoning.
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs of carbon
monoxide poisoning resemble the u, with headaches, dizziness or nausea. If you have these signs,
the heater may not be working properly. Get fresh
air at once! Have heater serviced. Some people
are more affected by carbon monoxide than others.
These include pregnant women, people with heart
or lung disease or anemia, those under the inuence
of alcohol and those at high altitudes.
Natural and Propane/LP Gas: Natural and pro-
pane/LP gases are odorless. An odor-making agent
is added to the gas. The odor helps you detect a gas
leak. However, the odor added to the gas can fade.
Gas may be present even though no odor exists.
Make certain you read and understand all warnings. Keep this manual for reference. It is your
guide to safe and proper operation of this heater.
WARNING: Any change to
this heater or its controls can
be dangerous.
WARNING: Do not allow fans
to blow directly into the replace.
Avoid any drafts that alter burner
ame patterns. Ceiling fans can
create drafts that alter burner
ame patterns. Altered burner
patterns can cause sooting.
WARNING: Do not use a blower insert, heat exchanger insert
or other accessory not approved
for use with this heater.
Due to high temperatures, the
appliance should be located out
of trafc and away from furniture
and draperies.
Do not place clothing or other
ammable material on or near
the appliance. Never place any
objects on the heater.
Heater base assembly becomes
very hot when running heater.
Keep children and adults away
from hot surface to avoid burns
or clothing ignition. Heater
will remain hot for a time after
shutdown. Allow surface to cool
before touching.
Carefully supervise young chil-
dren when they are in the room
with heater.
You must operate this heater
with a replace screen in place.
Make sure replace screen is
closed before running heater.
Keep the appliance area clear
and free from combustible materials, gasoline and other ammable vapors and liquids.
1. This appliance is only for use with the type
of gas indicated on the rating plate. This appliance is not convertible for use with other
gases.
2. Do not place propane/LP supply tank(s) inside
any structure. Locate propane/LP supply
tank(s) outdoors (propane/LP units only).
3. To prevent performance problems, do not
use propane/LP fuel tank of less than 100 lb.
capacity (propane/LP units only).
119421-01A 3
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SAFETy INFORMATION
Continued
4. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use
any phone in your building
• immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions
• if you cannot reach your gas supplier, call
the re department
5. This heater shall not be installed in a bedroom
or bathroom unless installed as a vented appliance (see Installing Damper Clamp Accessory
for Vented Operation, page 11).
6. Before installing in a solid fuel burning
replace, the chimney ue and rebox must
be cleaned of soot, creosote, ashes and loose
paint by a qualied chimney cleaner. Creosote
will ignite if highly heated. A dirty chimney
ue may create and distribute soot within
the house. Inspect chimney ue for damage.
If damaged, repair ue and rebox before
operating heater.
7. Do not burn solid-fuel in a masonry or UL127
factory-built replace in which a vent-free
room heater is installed.
8.
If replace has glass doors, never operate this
heater with glass doors closed. If you operate
heater with doors closed, heat buildup inside replace will cause glass to burst. Make sure there are
no obstructions across openings of replace.
9.
This log heater is designed to be smokeless. If
logs ever appear to smoke, turn off heater and
call a qualied service person. Note: During
initial operation, slight smoking could occur
due to log curing and heater burning manufacturing residues.
10.
To prevent the creation of soot, follow the instructions in Cleaning and Maintenance, page 19.
11. Before using furniture polish, wax, carpet
cleaner or similar products, turn heater off. If
heated, the vapors from these products may
create a white powder residue within burner
box or on adjacent walls or furniture.
12. This heater needs fresh, outside air ventilation
to run properly. This heater has an Oxygen Depletion Sensing (ODS) safety shutoff system.
The ODS shuts down the heater if not enough
fresh air is available. See Air for Combustion
and Ventilation, page 5. If heater keeps shutting
off, see Troubleshooting, page 21.
13. Do not run heater
• where ammable liquids or vapors are used
or stored
• under dusty conditions
14. Do not use this heater to cook food or burn
paper or other objects.
15. Do not use heater if any part has been exposed
to or under water. Immediately call a qualied
service technician to inspect the room heater
and to replace any part of the control system and
any gas control which has been under water.
16. Do not operate heater if any log is broken. Do
not operate heater if a log is chipped (dimesized or larger).
17. Turn heater off and let cool before servicing.
Only a qualied service person should service
and repair heater.
18. Operating heater above elevations of 4,500
feet could cause pilot outage.
19.
Provide adequate clear ances around a ir
openings.
LOCAL CODES
Install and use heater with care. Follow all local
codes. In the absence of local codes, use the lat-
est edition of The National Fuel Gas Code, ANSI
Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
National Fire Protection Association, Inc.
State of Massachusetts: The installa-
tion must be made by a licensed plumber
or gas fitt er in the Common we alth of
Massachusetts.
Sel lers of unvented propane or natural
gas-red supplemental room heaters shall
provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
Vent-free gas products are prohibited for
bedroom and bathroom installation in the
Commonwealth of Massachusetts.
1430 Broadway
New York, NY 10018
Batterymarch Park
Quincy, MA 02269
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119421-01A4
PRODUCT
IDENTIFICATION
Log Set
Piezo
Ignitor
Control
Knob
Figure 1 - Vent-Free Gas Log Heater
Base
Grate
Burner
UNPACkING
CAUTION: Do not remove
the data plates from the grate assembly. The data plates contain
important product information.
1. Remove logs and heater base assembly from
carton. Note: Do not pick up heater base assembly by burners. This could damage heater.
Always handle base assembly by grate.
2. Remove all protective packaging applied to
logs and heater for shipment.
3. Check all items for any shipping damage. If
damaged, promptly inform dealer where you
bought heater.
PRODUCT FEATURES
OpERATION
This heater is clean burning. It requires no outside
venting. There is no heat loss out a vent or up a
chimney. Heat is generated by realistic dancing,
yellow ames. This heater is designed for vent-free
operation with ue damper closed. It has been
tested and approved to ANSI Z21.11.2 standard
for unvented heaters. State and local codes in
some areas prohibit the use of vent-free heaters.
This heater may also be operated as a vented
decorative (ANSI Z21.60) product by opening
the ue damper.
SAFETY pILOT
This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The
ODS/pilot is a required feature for vent-free room
heaters. The ODS/pilot shuts off the heater if there
is not enough fresh air.
pIEzO IGNITION SYSTEM
This heater has a piezo ignitor. This system requires no matches, batteries or other sources to
light heater.
AIR FOR COMbUSTION
AND VENTILATION
WARNING: This heater shall
not be installed in a conned
space or unusually tight construction unless provisions are
provided for adequate combustion and ventilation air. Read the
following instructions to insure
proper fresh air for this and
other fuel-burning appliances
in your home.
Today’s homes are built more energy efcient
than ever. New materials, increased insulation and
new construction methods help reduce heat loss
in homes. Home owners weather strip and caulk
around windows and doors to keep the cold air out
and the warm air in. During heating months, home
owners want their homes as airtight as possible.
While it is good to make your home energy efcient, your home needs to breathe. Fresh air must
enter your home. All fuel-burning appliances need
fresh air for proper combustion and ventilation.
119421-01A 5
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AIR FOR COMbUSTION
AND VENTILATION
Continued
Exhaust fans, replaces, clothes dryers and fuel
burning appliances draw air from the house to
operate. You must provide adequate fresh air for
these appliances. This will insure proper venting
of vented fuel-burning appliances.
pROVIDING ADEQUATE
VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Section 5.3,
Air for Combustion and Ventilation.
All spaces in homes fall into one of the three following ventilation classications:
1. Unusually Tight Construction
2. Unconned Space
3. Conned Space
The information on pages 5 through 7 will help
you classify your space and provide adequate
ventilation.
Unusually Tight Construction
The air that leaks around doors and windows
may provide enough fresh air for combustion and
ventilation. However, in buildings of unusually
tight construction, you must provide additional
fresh air.
Unusually tight construction is dened
as construction where:
a. walls and ceilings exposed to the out-
side atmosphere have a continuous
water vapor retarder with a rating of
one perm (6x10
less with openings gasketed or sealed
and
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to
areas such as joints around window
and door frames, between sole plates
and oors, between wall-ceiling joints,
between wall panels, at penetrations
for plumbing, electrical and gas lines
and at other openings.
If your home meets all of the three criteria
above, you must provide additional fresh
air. See Ventilation Air From Outdoors,
page 7.
If your home does not meet all of the three
criteria above, proceed to Determining
Fresh-Air Flow for Heater Location.
-11
kg per pa-sec-m2) or
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Conned and Unconned Space
National Fuel Gas Code, ANSI Z223.1/NFPA
54 denes a conned space as a space whose
volume is less than 50 cubic feet per 1,000 Btu
per hour (4.8 m3 per kw) of the aggregate input
rating of all appliances installed in that space and
an unconned space as a space whose volume is
not less than 50 cubic feet per 1,000 Btu per hour
(4.8 m3 per kw) of the aggregate input rating of
all appliances installed in that space. Rooms communicating directly with the space in which the
appliances are installed*, through openings not
furnished with doors, are considered a part of the
unconned space.
* Adjoining rooms are communicating only if
there are doorless passageways or ventilation grills
between them.
DETERMINING FRESH-AIR FLOW
FOR HEATER LOCATION
Determining if You Have a Conned or
Unconned Space
Use this work sheet to determine if you have a
conned or unconned space.
Space: Includes the room in which you will install
replace plus any adjoining rooms with doorless passageways or ventilation grills between the rooms.
1. Determine the volume of the space (length x
width x height).
Length x Width x Height =__________cu. ft.
(volume of space)
Example: Space size 20 ft. (length) x 16 ft.
(width) x 8 ft. (ceiling height) = 2,560 cu. ft.
(volume of space)
If additional ventilation to adjoining room is
supplied with grills or openings, add the volume
of these rooms to the total volume of the space.
2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can support.
__________ (volume of space) x 20 = (Maxi-
mum Btu/Hr the space can support)
Example: 2,560 cu. ft. (volume of space) x 20 =
51,200 (maximum Btu/Hr the space can support)
3. Add the Btu/Hr of all fuel burning appliances in
the space.
Vent-free replace __________ Btu/Hr
Gas water heater* __________ Btu/Hr
Gas furnace __________ Btu/Hr
Vented gas heater __________ Btu/Hr
Gas replace logs __________ Btu/Hr
Other gas appliances* + ________ Btu/Hr
Total = ________ Btu/Hr
* Do not include direct-vent gas appliances. Di-
rect-vent draws combustion air from the outdoors
and vents to the outdoors.
119421-01A6
AIR FOR COMbUSTION
Outlet
Air
Ventilated
Attic
Outlet
A
ir
Inlet
Air
Inlet Air
Ventilated
Crawl Space
To
Crawl
Space
To Attic
Or
Remove
Door into
Adjoining
Room,
Option
3
Ventilation Grills
Into Adjoining Room,
Option 2
Ventilation
Grills
Into Adjoining
Room,
Option 1
12"
12"
AND VENTILATION
Continued
Example:
Gas water heater ____________ Btu/Hr
Vent-free replace + ___________ Btu/Hr
Total = ___________ Btu/Hr
4. Compare the maximum Btu/Hr the space can
support with the actual amount of Btu/Hr used.
_________
_________
Btu/Hr (maximum the space can support)
Btu/Hr (actual amount of Btu/Hr used)
Example: 51,200 Btu/Hr (maximum the space
can support)
79,000 Btu/Hr (actual amount of
Btu/Hr used)
The space in the example is a conned space because
the actual Btu/Hr used is more than the maximum
Btu/Hr the space can support. You must provide additional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an adjoin-
ing room. If the extra space provides an unconned
space, remove door to adjoining room or add
ventilation grills between rooms. See Ventilation
Air From Inside Building.
B. Vent room directly to the outdoors. See Ventila-
tion Air From Outdoors.
C. Install a lower Btu/Hr replace, if lower Btu/Hr
size makes room unconned.
If the actual Btu/Hr used is less than the maximum
Btu/Hr the space can support, the space is an unconned space. You will need no additional fresh
air ventilation.
WARNING: If the area in
which the heater may be operated is smaller than that dened
as an unconned space or if the
building is of unusually tight
construction, provide adequate
combustion and ventilation air
by one of the methods described
in the National Fuel Gas Code,
ANSI Z223.1/NFPA 54 Section 5.3
or applicable local codes.
40,000
39,000
79,000
the two spaces (see options 1 and 2, Figure 2). You
can also remove door into adjoining room (see
option 3, Figure 2). Follow the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for
Combustion and Ventilation for required size of
ventilation grills or ducts.
Figure 2 - Ventilation Air from Inside
Building
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or
ducts. You must provide two permanent openings:
one within 12" of the ceiling and one within 12"
of the oor. Connect these items directly to the
outdoors or spaces open to the outdoors. These
spaces include attics and crawl spaces. Follow the
National Fuel Gas Code, ANSI Z223.1/NFPA 54,
Section 5.3, Air for Combustion and Ventilation for
required size of ventilation grills or ducts.
IMPORTANT: Do not provide openings for inlet
or outlet air into attic if attic has a thermostatcontrolled power vent. Heated air entering the attic
will activate the power vent.
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining unconned space. When ventilating to an adjoining
unconned space, you must provide two permanent openings: one within 12" of the ceiling and
one within 12" of the oor on the wall connecting
119421-01A 7
Figure 3 - Ventilation Air from Outdoors
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INSTALLATION
NOTICE: This heater is intended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your primary heat source. If you have a
central heating system, you may
run system’s circulating blower
while using log heater. This will
help circulate the heat from your
log heater throughout the house.
In the event of a power outage,
you can use this heater as your
primary heat source.
WARNING: A qualied service person must install heater.
Follow all local codes.
NOTICE: State or local codes may
only allow operation of this appliance in a vented conguration.
Check your state or local codes.
WARNING: Before installing
in a solid fuel burning replace,
the chimney ue and rebox
must be cleaned of soot, creosote, ashes and loose paint by
a qualified chimney cleaner.
Creosote will ignite if highly
heated. A dirty chimney ue may
create and distribute soot within
house. Inspect chimney ue and
rebox for damage. If damaged,
repair ue and rebox before
operating heater.
WARNING: Seal any fresh
air vents or ash clean-out doors
located on oor or wall of replace. If not, drafting may cause
pilot outage or sooting. Use a
heat-resistant sealant. Do not
seal chimney ue damper.
WARNING: Never install the
heater
• in a bedroom or bathroom
unless installed as a vented
appliance (see page 11)
• in a recreational vehicle
• where curtains, furniture,
clothing or other ammable
objects are less than 42" from
the front, top or sides of the
heater
• in high trafc areas
• in windy or drafty areas
CAUTION: This heater cre-
ates warm air currents. These
currents move heat to wall sur-
faces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as, but
not limited to, tobacco smoke,
aromatic candles, cleaning uids, oil or kerosene lamps, etc.) in
the air exist, may discolor walls
or cause odors.
IMPORTANT: Vent-free heaters add moisture to
the air. Although this is benecial, installing heater
in rooms without enough ventilation air may cause
mildew to form from too much moisture. See Air
for Combustion and Ventilation, page 5.
CHECK GAS TYpE
Use the correct gas type (natural or propane/LP)
for your unit. If your gas supply is not correct, do
not install heater. Call dealer where you bought
heater for proper type heater.
WARNING: This appliance
is equipped for natural or propane/LP gas. Field conversion
is not permitted.
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119421-01A8
INSTALLATION
Continued
INSTALLATION AND CLEARANCES
(Vent-Free Operation Only)
WARNING: Maintain the
minimum clearances. If you
can, provide greater clearances
from oor, ceiling and adjoining
wall.
MINIMUM FIREpLACE CLEARANCE
TO COMBUSTIBLE MATERIALS
Log Size Side Wall Ceiling
18" 16" 42"
LOG SIzING REQUIREMENTS
Minimum Firebox
Log Front Rear *
Size Height Depth Width Width
18" 17" 14" 24" 20"
* Measured at 14" depth.
Carefully follow the instructions below. This will
ensure safe installation into a masonry, UL127listed manufactured replace or certied vent-free
rebox.
Minimum Clearances For Side
Combustible Material, Side Wall and
Ceiling
A. Clearances from the side of the fireplace
cabinet to any combustible material and wall
should follow diagram in Figure 4.
Example: The face of a mantel, bookshelf,
etc. is made of combustible material and
protrudes 3 1/2" from the wall. This combustible material must be 4" from the side of the
replace opening (see Figure 4).
Note: When installing your gas logs into
a man uf actur ed fireb ox , foll ow fir ebox
manufacturer’s instructions for minimum
clearances to combustible materials.
B. Clearances from the top of the replace open-
ing to the ceiling should not be less than 42".
Example
*
*Minimum 16" from Side Wall
Figure 4 - Minimum Clearance for
Combustible to Wall
NOTICE: Manual control heaters
may be used as a vented product.
If so, you must always run heater
with chimney ue damper open.
If running heater with damper
open, noncombustible material
above replace opening is not
needed. Go to Installing Damper
Clamp Accessory for Vented
Operation, page 11.
Minimum Noncombustible Material
Clearances
If Not Using Mantel
Note: If using a mantel, proceed to If Using
Mantel, page 10. If not using a mantel, follow the
information below.
You must have noncombustible material(s) above
the replace opening. Noncombustible materials
(such as slate, marble, tile, etc.) must be at least
1/2" thick. With sheet metal, you must have noncombustible material behind it. Noncombustible
material must extend at least 8" up (for all models). If noncombustible material is less than 12",
you must install the replace hood accessory (24"
and 30" models only). See Figure 5, page 10 for
minimum clearances.
IMPORTANT: If you cannot meet these minimum
clearances, you must operate heater with chimney
ue damper open. Go to Installing Damper Clamp
Accessory for Vented Operation, page 11.
119421-01A 9
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INSTALLATION
Heat Resistant
Material
(A)
Minimum
Noncombustible
Material
Minimum
Noncombustible
Material Height
Distances to
Underside of
Mantel
Top of
Fireplace
Opening
Underside of
Mantel Shelf
Mantel Shelf
8"
(A)
8" 14" 17" 20"
All minimum
distances are
in inches
2
1
/2
"
6"
8"
10"
Continued
If Using Mantel
You must have noncombustible material(s) above
the replace opening. Noncombustible materials
(such as slate, marble, tile, etc.) must be at least
1/2" thick. With sheet metal, you must have noncombustible material behind it. Noncombustible
material must extend at least 8" up (for all models).
Even if noncombustible material is more than
12", you may need the hood accessory to deect
heat away from your mantel shelf. See Figure
5 and 6 and Figure 7 on page 11 for minimum
Noncombustible Requirements for
Material Safe Installation
Distance (A)
12" or more Noncombustible material
okay.
Between 8" Noncombustible material
and 12" okay.
Less than 8" Noncombustible material
must be extended to at
least 8". See Between 8"
and 12", above. If you
cannot extend material,
you must operate heater
with ue damper open.
Accessory for Vented Operation, page 11.
MANTEL CLEARANCES
In addition to meeting noncombustible material
clearances, you must also meet required clearances
between replace opening and mantel shelf. If
you do not meet the clearances in Figure 6 you
will need a hood.
Determining Minimum Mantel Clearance
If you meet minimum clearance between mantel
shelf and top of replace opening, a hood is not
required (see Figure 6).
Determining Minimum Mantel Clearance
When Using a Hood
If minimum clearances in Figure 6 are not met, you
must have a hood. When using a hood there are
still certain minimum mantel clearances required.
Follow minimum clearances shown in Figure 7,
page 11 when using hood.
NOTICE: Surface temperatures
of adjacent walls and mantels become hot during operation. Walls
and mantels above the rebox
may become hot to the touch.
If installed properly, these temperatures meet the requirement
of the national product standard.
Follow all minimum clearances
shown in this manual.
Figure 5 - Heat Resistant Material (Slate,
Marble, Tile, etc.) Above Fireplace
clearances.
IMPORTANT: If you cannot meet these minimum
clearances, you must operate heater with chimney
ue damper open. Go to Installing Damper Clamp
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Figure 6 - Minimum Mantel Clearances
Without Using Hood
119421-01A10
Minimum
Noncombustible
Material
8"
Min.
12" 15" 18"
All minimum
distances are
in inches
Log Set
18", 24",
30" Models
20"
2
1
/2"
6"
8"
10"
12"
Distances to
Underside of
Mantel
Hood
(GA6050,
GA6052)
Top of
Fireplace
Opening
Underside
of Mantel
Shelf
Mantel Shelf
14"
Min.
Combustible
Material
Noncombustible
Material
Hearth
5"
Min.
Combustible
Material
INSTALLATION
Continued
NOTICE: If your installation does
not meet the minimum clearances shown, you must do one
of the following:
• operate the logs only with the
ue damper open
• raise the mantel to an acceptable height
• remove the mantel
(GA6050,
GA6052 and
GA6053)
Figure 7 - Minimum Mantel Clearances
FLOOR CLEARANCES
A. If installing appliance on the oor level, you
must maintain the minimum distance of 14"
to combustibles (see Figure 8).
B. If combustible materials are less than 14" to
the replace, you must install appliance at
least 5" above the combustible ooring (see
Figure 9).
Figure 8 - Minimum Fireplace Clearances
119421-01A 11
When Using Hood
if Installed at Floor Level
www.desatech.com
Figure 9 - Minimum Fireplace Clearances
Above Combustible Flooring
INSTALLING DAMpER CLAMp
ACCESSORY FOR VENTED
OpERATION
Note: When used as a vented heater, appliance
must be installed only in a solid-fuel burning
replace with a working ue and constructed of
noncombustible material.
If your heater is a manually-controlled model, you
may use this heater as a vented product. There
are three reasons for operating your heater in the
vented mode.
1. The replace does not meet the clearance
to combustibles requirements for vent-free
operation.
2. State or local codes do not permit vent-free
operation.
3. You prefer vented operation.
If reasons number 1 or 2 above apply to you, you
must permanently open chimney ue damper. You
must install the damper clamp accessory (to order,
see Accessories, page 25). This will insure vented
operation (see Figure 10). The damper clamp will
keep damper open. Installation instructions are
included with clamp accessory.
Damper
Clamp
Damper
Damper
Clamp
Damper
Masonry
Fireplace
Figure 10 - Attaching Damper Clamp
Damper
Manufactured
Fireplace
INSTALLATION
Continued
See chart below for minimum permanent ue
opening you must provide. Attach damper clamp
so the minimum permanent ue opening will be
maintained at all times.
Chimney Minimum permanent
Height Flue Opening
6' to 15' 39 sq. inches
15' to 30' 29 sq. inches
Area of Various Standard
Round Flues
Diameter Area
5" 20 sq. inches
6" 29 sq. inches
7" 39 sq. inches
8" 51 sq. inches
INSTALLING HEATER BASE
ASSEMBLY
CAUTION: Do not remove the
data plates attached to the heater
base assembly. The data plates
contain important warranty and
safety information.
WARNING: You must secure
this heater to replace oor. If
not, heater will move when you
adjust controls. Moving heater
may cause a gas leak.
WARNING: If installing in a
sunken replace, special care
is needed. You must raise the
replace oor to allow access
to heater control panel. This
will insure adequate air ow
and guard against sooting and
controls being damaged. Raise
replace oor with noncombustible material. Make sure material
is secure.
CAUTION: Do not pick up
heater base assembly by the
burner. This could damage
heater. Only handle base assembly by grates.
IMPORTANT: Make sure the heater burners are
level. If heater is not level, heater will not work
properly.
Installation Items Needed
• hardware package (provided with heater)
• approved exible gas hose (not provided) (if
allowed by local codes)
• sealant resistant to propane (propane/LP) gas,
not provided
• electric drill with 3/16" drill bit
• athead screwdriver
1. Apply pipe joint sealant lightly to male threads
of the tting to be threaded into gas regulator.
Connect approved exible gas hose to gas
regulator of heater (see Figure 11).
IMPORTANT: Hold gas regula to r with
wrench when connecting exible gas hose.
2. Locate masonry screws in hardware package.
3. Position heater base assembly in replace.
4. Place logs in their proper position on heater base,
see Installing Logs on page 15.
5. Center heater base and logs front-to-back and
side-to-side in replace.
6. Ca re ful ly rem ove logs with out movin g
heater base.
7. Ma rk scr ew loca tions thr ough hole s in
mounting brackets (see Figure 12, page 13).
If installing in a brick-bottom replace, mark
screw locations in mortar joint of bricks.
8. Remove heater base from replace.
9. Drill holes at marked locations using 3/16"
drill bit.
10. Attach base assembly to replace oor using
two masonry screws (in hardware package)
(see Figure 12, page 13).
Flexible Gas Hose
(if allowed by local codes)
Heater Gas
Regulator
Fitting
Figure 11 - Attaching Flexible Gas Hose
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to Heater Gas Regulator
119421-01A12
INSTALLATION
Continued
Masonry
Screw
Mounting
Bracket
Figure 12 - Attaching Base Assembly to
Fireplace Floor - Dual Burner Model
CONNECTING TO GAS SUppLY
WARNING: This appliance
requires a 1/2" NPT (National
Pipe Thread) inlet connection to
the pressure regulator.
Installation Items Needed
Before installing heater, make sure you have the
items listed below.
• external regulator (supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap
• tee joint
• pipe wrench
* A CSA design-certied equipment shutoff valve
with 1/8" NPT tap is an acceptable alternative to
test gauge connection. Purchase the optional CSA
design-certied equipment shutoff valve from your
dealer. See Accessories, page 25.
For propane/LP units, the installer must supply
an external regulator. The external regulator will
reduce incoming gas pressure. You must reduce
incoming gas pressure to between 11" and 14" of
water. If you do not reduce incoming gas pressure, heater regulator damage could occur. Install
external regulator with the vent pointing down
as shown in Figure 13. Pointing the vent down
protects it from freezing rain or sleet.
WARNING: A qualied service person must connect heater
to gas supply. Follow all local
codes.
CAUTION: Use only new,
black iron or steel pipe. Internally-tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
CAUTION: Never connect
heater directly to the propane/LP
supply. This heater requires an
external regulator (not supplied).
1/2" diameter or greater to allow
proper gas volume to heater. If
pipe is too small, undue loss of
volume will occur.
Install the external regulator between the heater and propane/LP
supply.
Propane/LP
Supply Tank
External
Regulator
WARNING: Never connect
natural gas replace to private
(non-utility) gas wells. This
gas is commonly known as
Vent
Pointing
Down
wellhead gas.
Figure 13 - External Regulator With Vent
119421-01A 13
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Pointing Down
INSTALLATION
Continued
Installation must include an equipment shutoff
valve, union and plugged 1/8" NPT tap. Locate NPT
tap within reach for test gauge hook up. NPT tap
must be upstream from heater (see Figure 14).
IMPORTANT: Install equipment valve in an accessible location. The equipment shutoff valve is for
turning on or shutting off the gas to the appliance.
Check your building codes for any special requirements for locating equipment shutoff valve
to replaces.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could result
in clogged heater valves.
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
We recommend that you install a sediment trap in
supply line as shown in Figure 14. Locate sediment
trap where it is within reach for cleaning. Install
in piping system between fuel supply and heater.
Locate sediment trap where trapped matter is not
likely to freeze. A sediment trap traps moisture and
contaminants. This keeps them from going into
heater controls. If sediment trap is not installed or
is installed wrong, heater may not run properly.
pROpANE/Lp
From External
Regulator (11" W.C.**
to 14" W.C. Pressure)
NATURAL
From Gas Meter
(5" W.C.** to
10.5" W.C.
Pressure)
Tee Pipe Cap
Joint Nipple
Sediment Trap
Figure 14 - Gas Connection
* Purchase the optional CSA design-certified
equipment shutoff valve from your dealer. See
Accessories, page 25.
** Minimum inlet pressure for purpose of input
adjustment.
CSA Design-
Certied Equipment
Shutoff Valve With
1/8" NPT Tap*
Gas
Regulator
3" Minimum
Approved Flexible
Gas Hose (if allowed
by local codes)
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CAUTION: Avoid damage
to regulator. Hold gas regulator
with wrench when connecting it
to gas piping and/or ttings.
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping and connections, internal
and external to unit, for leaks
after installing or servicing. Correct all leaks at once.
WARNING: Never use an open
ame to check for a leak. Apply a
noncorrosive leak detection uid
to all joints. Bubbles forming show
a leak. Correct all leaks at once.
CAUTION: Make sure exter-
nal regulator has been installed
between propane/LP supply and
heater. See guidelines under Con-
necting to Gas Supply, page 13.
pRESSURE TESTING GAS SUppLY
pIpING SYSTEM
Test pressures In Excess Of 1/2 pSIG
(3.5 kPa)
1. Disconnect appliance with its appliance main
gas valve (control valve) and equipment
shutoff valve from gas supply piping system.
Pressures in excess of 1/2 psig will damage
heater regulator.
2. Cap off open end of gas pipe where equipment
shutoff valve was connected.
3. Pressurize supply piping by either opening
propane/LP supply tank valve for propane/LP
gas or opening main gas valve located on or
near gas meter for natural gas or using compressed air.
4. Check all joints of gas supply piping system.
Apply a noncorrosive leak detection uid to
all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff valve
to gas supply. Check reconnected ttings for
leaks.
119421-01A14
INSTALLATION
Continued
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 15).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve for
propane/LP gas or opening main gas valve
located on or near gas meter for natural gas
or using compressed air.
3. Check all joints from gas meter to equipment
shutoff valve for natural gas or propane/LP
supply to equipment shutoff valve for propane/LP (see Figures 16 and 17). Apply
noncorrosive leak detection uid to all joints.
Bubbles forming show a leak.
4. Correct all leaks at once.
Equipment
Shutoff
Valve
Figure 15 - Equipment Shutoff Valve
Propane/LP
Supply Tank
Equipment
Shutoff Valve
Open
Closed
pRESSURE TESTING HEATER GAS
CONNECTIONS
1. Open equipment shutoff valve (see Figure 15).
2. Open main gas valve located on or near gas
meter for natural gas or open propane/LP
supply tank valve.
3. Make sure control knob of heater is in the OFF
position.
4. Check all joints from equipment shutoff valve
to control valve (see Figures 16 and 17). Apply
noncorrosive leak detection uid to all joints.
Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light heater (see Operating Heater, page 17).
Check all other internal joints for leaks.
7. Turn off heater (see To Turn Off Gas to Appli-
ance, page 18).
INSTALLING LOGS
CAUTION: After installa-
tion and periodically thereafter,
check to ensure that no ame
comes in contact with any log.
With the heater set to HI, check
to see if ames contact any log. If
so, reposition logs according to
the log installation instructions
in this manual. Flames contacting logs will create soot.
WARNING: Failure to position the parts in accordance
with these diagrams or failure
Control Valve Location
Figure 16 - Checking Gas Joints
(Propane/LP Gas Models)
Equipment Shutoff Valve
Gas Meter
Control Valve Location
Figure 17 - Checking Gas Joints (Natural
119421-01A 15
Gas Models)
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to use only parts specically
approved with this heater may
result in property damage or
personal injury.
Each log is marked with a number. These numbers
will help you identify the log when installing. It
is very important to install these logs exactly as
instructed. Do not modify logs. Only use logs
supplied with heater.
1. Place front log (#1) on grate ngers. Make sure
front log rests rmly between grate ngers and
grate base (see Figure 18, page 16).
2. Place base of middle log (#2) in U-shaped
slots of grate base. The large cutout on bottom
right of middle log should t over burner (see
Figure 19, page 16). Make sure front of middle
log is resting on tabs of grate base.
INSTALLATION
Continued
3. Locate pins on bottom of back log (#3). Slide
these pins into holes in grate base behind
burner (see Figure 20).
4. Locate holes on bottom of right crossover log
(#4). Slide holes onto right pin on middle log
(#2) and right pin on back log (#3). See Figure
21 for placement.
5. Locate holes on bottom of middle crossover
log (#5). Slide holes over middle pin on
middle log (#2) and left pin on back log (#3).
See Figure 21.
Front
Log (#1)
Grate
Fingers
Grate
Base
6. Locate holes on bottom of left crossover log (#6).
Slide these holes onto left pins located on middle
log (#2) and front log (#1). See Figure 21.
7. Add lava rock around base of heater if desired. Do not place any lava rock on logs or
burner.
Pins
Back
Log (#3)
Hole in
Grate Base
Burner
Figure 20 - Installing Back Log #3
Figure 18 - Installing Front Log #1
Middle
Log (#2)
Burner
Tab
Figure 19 - Installing Middle Log #2
U-Shaped
Slot
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Figure 21 - Installing Crossover Logs
119421-01A16
OPERATING HEATER
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not fol-
low these instructions exactly,
a re or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be
lighted by hand. When lighting the pilot,
follow these instructions exactly.
B. BEFORE LIGHTING smell all around the
appliance area for gas. Be sure to smell next
to the oor because some gas is heavier than
air and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not
use any phone in your building.
• Immediately call your gas supplier from
a neig hbo r’s phon e. Fo llo w the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call
the re department.
C. Use only your hand to push in or turn the
gas control knob. Never use tools. If the
knob will not push in or turn by hand, don’t
try to repair it, call a qualied service technician or gas supplier. Force or attempted
repair may result in a re or explosion.
D. Do not use this appliance if any part has
bee n under water . Immediat ely call a
qualied service technician to inspect the
appliance and to replace any part of the
control system and any gas control which
has been under water.
LIGHTING
INSTRUCTIONS
WARNING
• If replace has glass doors,
never operate this heater with
glass doors closed. If you op-
erate heater with doors closed,
heat buildup inside replace
will cause glass to burst. Make
sure there are no obstructions
across openings of replace.
• You must operate this heater
with a fireplace screen in
place. Make sure fireplace
screen is closed before running heater.
NOTICE: During initial operation
of new heater, burning logs will
give off a paper-burning smell.
Orange ame will also be present. Open damper or window to
vent smell. This will only last a
few hours.
Note: Home owners generally prefer to operate their heater with the chimney damper
closed. This will put all the heat into the room.
However, there may be times you will desire
the full ames of the HI heat setting but will
nd the heat output excessive. You can open
the chimney damper (if you have one) fully or
partially to release some of the heat.
WARNING: Damper handle
will be hot if heater has been
running.
1. STOP! Read the safety information in
column 1.
2. Make sure equipment shutoff valve is fully
open.
3. Press in and turn control knob clockwise
to the OFF position.
4. Wait ve (5) minutes to clear out any gas.
Then smell for gas, including near the oor.
If you smell gas, STOP! Follow “B” in the
safety information, column 1. If you don’t
smell gas, go to the next step.
119421-01A 17
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OPERATING HEATER
Continued
5. Slightly press and turn control knob counterclockwise to the PILOT position.
Press in control knob for ve (5) seconds
(see Figure 22).
Note: You may be running this heater for
the rst time after hooking up to gas supply. If so, the control knob may need to be
pressed in for 30 seconds or more. This will
allow air to bleed from the gas system.
6. With control knob pressed in, press and
release ignitor button. This will light pilot.
The pilot is attached to the burner. If
needed, keep pressing ignitor button until
pilot lights.
Note: If pilot does not stay lit, contact a
qualied service person or gas supplier for
repairs. Until repairs are made, light pilot
with match. To light pilot with match, see
Manual Lighting Procedure.
7. Keep control knob pressed in for 30 seconds
after lighting pilot. After 30 seconds, release
control knob.
Note: If pilot goes out, repeat steps 3
through 7. If control knob does not pop out
when released, contact a qualied service
person or gas supplier for repairs.
8. Slig htly pres s and turn contr ol kno b
counterclockwise to desired heat-
ing level. The burner(s) should light. Set
control knob to any heat level between HI
and LO.
WARNING: Do not operate
heater between PILOT and HI
positions.
Ignitor Button
Figure 22 - Control Knob and Ignitor
Control Knob
Button Location
Ignitor
Electrode
Thermocouple
Figure 23 - Pilot
Pilot Burner
VARIABLE CONTROL
OpERATION
The variable control valve can be set to any
heat setting and ame height desired, by simply
turning the control knob until that setting is
attained. Even the lowest setting provides realistic, dancing yellow ames. Selecting higher
settings produces greater heat output. This
results in increased heating comfort.
CAUTION: Do not try to ad-
just heating levels by using the
equipment shutoff valve.
TO TURN OFF GAS
TO AppLIANCE
Shutting Off Heater
1. Press in and turn control knob clockwise
2. Turn control knob clockwise to the
3. Press in control knob and turn clockwise
Shutting Off Burner(s) Only (pilot stays lit)
1. Turn control knob clockwise to the
2. Press in and turn control knob clockwise
1. Follow steps 1 through 5 under Lighting
2. Depress control knob and light pilot with
3. Keep control knob pressed in for 30 seconds
to the HI position.
pilot position.
to the OFF position.
HI position.
to the pilot position.
MANUAL LIGHTING
pROCEDURE
Instructions, page 17.
match.
after lighting pilot. After 30 seconds, release
control knob. Now follow step 8, under
Lighting Instructions, column 1.
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119421-01A18
INSPECTING bURNERS
Check pilot ame pattern and burner ame patterns often.
pILOT FLAME pATTERN
Figure 24 shows a correct pilot ame pattern. Figure
25 shows an incorrect pilot ame pattern. The incorrect pilot ame is not touching the thermocouple.
This will cause the thermocouple to cool. When the
thermocouple cools, the heater will shut down.
If pilot ame pattern is incorrect, as shown in
Figure 25
• turn heater off (see To Turn Off Gas to Ap-
pliance), page 18
• see Troubleshooting, page 21
Note: The pilot ame on natural gas units will
have a slight curve, but ame should be blue and
have no yellow or orange color.
Pilot Burner
Thermocouple
Figure 24 - Correct Pilot Flame Pattern
Pilot Burner
Thermocouple
Figure 25 - Incorrect Pilot Flame Pattern
BURNER pRIMARY AIR HOLES
Air is drawn into the burner through the holes in the
tting at the entrance to the burner. These holes may
become blocked with dust, lint or pet hair. Periodically inspect these holes for any blockage and clean
as necessary. Blocked air holes will create soot.
MAIN BURNER
Periodically inspect all burner ame holes with the
heater running. All slotted burner ame holes should
be open with yellow ame present. All round burner
ame holes should be open with a small blue ame
present. Some burner ame holes may become
blocked by debris or rust, with no ame present. If
so, turn off heater and let cool. Remove blockage.
Blocked burner ame holes will create soot.
CLEANING AND
MAINTENANCE
WARNING: Turn off heater
and let cool before cleaning.
CAUTION: You must keep
control areas, burner and circulating air passageways of heater
clean. Inspect these areas of
heater before each use. Have
heater inspected yearly by a qualied service person. Heater may
need more frequent cleaning due
to excessive lint from carpeting,
bedding material, pet hair, etc.
WARNING: Failure to keep
the primary air opening(s) of
the burner(s) clean may result in
sooting and property damage.
BURNER INjECTOR HOLDER AND
pILOT AIR INLET HOLE
The primary air inlet holes allow the proper amount
of air to mix with the gas. This provides a clean
burning ame. Keep these holes clear of dust, dirt,
lint and pet hair. Clean these air inlet holes prior to
each heating season. Blocked air holes will create
soot. We recommend that you clean the unit every
three months during operation and have heater
inspected yearly by a qualied service person.
We also recommend that you keep the burner
tube and pilot assembly clean and free of dust and
dirt. To clean these parts we recommend using
compressed air no greater than 30 PSI. Your local
computer store, hardware store or home center
may carry compressed air in a can. You can use a
vacuum cleaner in the blow position. If using compressed air in a can, please follow the directions on
the can. If you don’t follow directions on the can,
you could damage the pilot assembly.
119421-01A 19
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CLEANING AND
MAINTENANCE
Continued
1. Shut off the unit, including the pilot. Allow
the unit to cool for at least thirty minutes.
2. Inspect burner, pilot and primary air inlet
holes on injector holder for dust and dirt (see
Figure 26).
3. Blow air through the ports/slots and holes in
the burner.
4. Check the injector holder located at the end
of the burner tube again. Remove any large
particles of dust, dirt, lint or pet hair with a
soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the
injector holder.
6. In case any large clumps of dust have now been
pushed into the burner repeat steps 3 and 4.
Clean the pilot assembly also. A yellow tip on the
pilot ame indicates dust and dirt in the pilot assembly. There is a small pilot air inlet hole about
2" from where the pilot ame comes out of the
pilot assembly (see Figure 27). With the unit off,
lightly blow air through the air inlet hole. You may
blow through a drinking straw if compressed air
is not available.
Burner
Tube
Injector Holder
LOGS
• If you remove logs for cleaning, refer to Installing Logs, page 15, to properly replace logs.
• Replace log(s) if broken or chipped (dime-sized
or larger).
MAIN BURNER
Periodically inspect all burner ame holes with
the heater running. All slotted burner ame holes
should be open with yellow ame present. All
round burner ame holes should be open with a
small blue ame present. Some burner ame holes
may become blocked by debris or rust, with no
ame present. If so, turn off heater and let cool.
Remove blockage. Blocked burner ame holes
will create soot.
Primary Air
Inlet Holes
Figure 26 - Injector Holder On Outlet
Burner Tube
Pilot Assembly
Figure 27 - Pilot Inlet Air Hole
Burner Tube
Ports/Slots
Pilot Air
Inlet Hole
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119421-01A20
TROUbLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a
qualied service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED pROBLEM
When ignitor button is pressed,
there is no spark at ODS/pilot
When ignitor button is pressed,
there is spark at ODS/pilot but
no ignition
ODS /pilot ligh ts but fl ame
goes out when control knob is
released
pOSSIBLE CAUSE
1. Ignit or ele ct rode not con -
nected to ignitor cable
2. Ignitor cable pinched or wet
3. Piezo ignitor nut is loose
4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned wrong
1. Gas supply turned off or equipment shutoff valve closed
2. Control knob not in PILOT
position
3. Control knob not pressed in
while in PILOT position
4. Air in gas li nes whe n in-
stalled
5. Depleted gas supply (propane/
LP only)
6. ODS/pilot is clogged
7.
Gas regulator setting is not
correct
1.
Control knob not fully pressed in
2. Control knob not pressed in
long enough
3. Equipment shutoff valve not
fully open
4. Pilot ame not touching thermocouple, which allows thermoc ouple to cool, causing
pilot flame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
5. The rmoco upl e conne ction
loose at control valve
6. Thermocouple damaged
7. Control valve damaged
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched
by any metal or tubing. Keep
ignitor cable dry
3. Tighten nut holding piezo ignitor
to base panel of log set. Nut is
located behind base panel
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace pilot assembly
7. Replace pilot assembly
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PILOT
position
3. Press in control knob while in
PILOT position
4. Continue holding down control knob. Repeat igniting operation until air is removed
5. Contact local propane/LP gas
company
6. Clean ODS/pilot (see Cleaning
and Maintenance, page 19) or
replace ODS/pilot assembly
7. Replace gas regulator
1. Press in control knob fully
2. After ODS/pilot lights, keep control knob pressed in 30 seconds
3. Fully open equipment shutoff
valve
4. A) Contact local propane/LP
or natural gas company
B) Cle a n OD S /pi l o t (see
Cleaning and Maintenance,
page 19) or replace ODS/pilot
assembly
5. Hand tighten until snug, then
tighten 1/4 turn more
6. Replace pilot assembly
7. Replace control valve
119421-01A 21
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OBSERVED pROBLEM
Burner does light after ODS/
pilot is lit
TROUbLESHOOTING
Continued
pOSSIBLE CAUSE
1. Burner orice clogged
2. Inlet gas pressure is too low
REMEDY
1. Clean burner (see Cleaning
and Maintenance, page 19)
or replace burner orice
2. Contact local propane/LP or
natural gas company
Delayed ignition of burner
Bu r n e r b a c k f irin g dur i n g
combustion
Slight smoke or odor during
initial operation
Moisture/condensation noticed
on windows
Heater produces a whistling
noise when burner is lit
1. Manifold pressure is too low
2. Burner orice clogged
1. Burner orice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
1. Not enough air
2. Gas regulator defective
3. Residues from manufacturing
processes and logs curing
1. Not enough combustion/ven-
tilation air
1. Turning control knob to HI
or position 5 when burner is
cold
2. Air in gas line
3. Air passageways on heater
blocked
4. Dirty or par tiall y clog ge d
burner orice
1. Contact local propane/LP or
natural gas company
2. Clean burner (see Cleaning
and Maintenance, page 19)
or replace burner orice
1. Clean burner (see Cleaning
and Maintenance, page 19)
or replace burner orice
2. Replace damaged burner
3. Replace gas regulator
1. Check burner for dirt and debris. If found, clean burner (see
Cleaning and Maintenance,
page 19)
2. Replace gas regulator
3. Problem will stop after a few
hours of operation
1. Refer to Air for Combustion
and Ventilation requirements
(page 5)
1. Turn control knob to LO or
position 1 and let warm up for
a minute
2. Operate burner until air i s
removed from line. Have gas
line checked by local propane/
LP or natural gas company
3. Observe minimum installation clearances (see page 9)
4. Clean burner (see Cleaning
and Maintenance, page 19)
or replace burner orice
White powder residue forming
within burner box or on adjacent
walls or furniture
Heater produces a clicking/ticking noise just after burner is lit
or shut off
1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue
1. Metal expanding while heating
or contracting while cooling
www.desatech.com
1. Turn heater off when using
furniture polish, wax, carpet
cleaners or similar products
1. This is normal with most heaters. If noise is excessive, contact qualied service person
119421-01A22
TROUbLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint,
paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These
fumes may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED pROBLEM
Heat er pr odu ce s u nwant ed
odors
Heater s h u t s o f f i n u se
(ODS operates) temperature
drops to a lower than ideal level
before log set comes back on
Gas odor even when control
knob is in OFF position
Gas odor during combustion
pOSSIBLE CAUSE
1. Heater burning vapors from
paint, hair spray, glues, cleaners, chemicals, new carpet,
etc. (See IMPORTANT state-
ment above)
2. Gas le ak. Se e War n i ng
statement above
1. Not enough fresh air is available
2. Low line pressure
3. O D S/ p il ot i s p a rt ia ll y
clogged
1. Gas le ak. Se e War n i ng
statement above
2. Control valve defective
1. Foreign matter between control valve and burner
2. Gas le ak. Se e War n i ng
statement above
REMEDY
1. Open window and ventilate
room. Stop using odor causing products while heater is
running
2. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 14)
1. Open window and/or door for
ventilation
2. Contact local propane/LP or
natural gas company
3. Clean ODS/pilot (see Cleaning
and Maintenance, page 19)
1. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 14)
2. Replace control valve
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 14)
119421-01A 23
www.desatech.com
SPECIFICATIONS
MODEL HDVF3018P
• Rating: 16,000/30,000 Btu/Hr
• Gas Type: Propane/LP
• Ignition: Piezo
• Manifold Pressure: 8.0" W.C.
• Inlet Gas Pressure (inches of water):
• Max. 14", Min.* 11"
• Shipping Weight: 25 lbs.
*For the purpose of input adjustment
MODEL HDVF3018N
• Rating: 16,000/30,000 Btu/Hr
• Gas Type: Natural
• Ignition: Piezo
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (inches of water):
• Max. 10.5", Min.* 5"
• Shipping Weight: 25 lbs.
*For the purpose of input adjustment
TECHNICAL SERVICE
You may have further questions about installation,
operation or troubleshooting. If so, contact DESA
Heating Products’ Technical Service Department
at 1-866-672-6040. When calling please have your
model and serial numbers of your heater ready.
You can also visit DESA Heating Products’ technical service web site at www.desatech.com.
REPLACEMENT PARTS
Note: Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
pARTS UNDER WARRANTY
Contact authorized dealers of this product. If they
can’t supply original replacement part(s) or call
DESA Heating Products’ Technical Service Department at 1-866-672-6040 for referral information.
When calling DESA Heating Products, have ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to
the factory.
pARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they
can’t supply original replacement part(s) or call
DESA Heating Products at 1-866-672-6040 for
referral information.
When calling DESA Heating Products, have ready
• model number of your heater
• the replacement part number
SERVICE HINTS
When Gas pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specied heat
• for propane/LP units, propane/LP gas supply
may be low
You may feel your gas pressure is too low. If
so, contact your local propane/LP or natural gas
supplier.
www.desatech.com
119421-01A24
ACCESSORIES
Purchase these replace accessories from your local dealer. If they can not supply these accessories,
call DESA Heating Products’ Sales Department at
1-866-672-6040 for referral information. You can
also write to the address listed on the back page
of this manual.
EQUIpMENT SHUTOFF VALVE
GA5010
For all models. Equipment shutoff valve with 1/8"
NPT tap. Fits 1/2" NPT pipe.
FIREpLACE HOOD
GA6050 (Black)
GA6052 (Brass)
GA6053 (Antique Brass)
For all models. Helps deect heat away from
mantel or wall above replace.
INFORMATION VIDEO - 108917-01
For all models. A care and maintenance video is
available by calling 1-866-672-6040. You may also
email your request to
productsupport@desaint.com.
DAMPER CLAMP - GA6080
(Not Shown)
Permanently opens chimney flue damper for
vented operation.
LAVA ROCK - GA6060
(Not Shown)
For all models. Order when additional rock is
desired. (2 lb. bag)
119421-01A 25
www.desatech.com
ILLUSTRATED PARTS bREAkDOWN
24
21
11
12
13
4
6
3
2
21
8
21
7
10
9
16
15
17
19
22
18
14
19
23
20
18
5
1
VARIABLE MANUALLY-CONTROLLED MODELS HDVF3018P AND
HDVF3018N
www.desatech.com
119421-01A26
This list contains replaceable parts used in your heater. When ordering parts, follow the instructions
PARTS LIST
listed under Replacement Parts on page 24 of this manual.
KEY
NO. PART NO. DESCRIpTION QTY.
1 119420-01 Front Log (#1) • • 1
2 119420-02 Middle Log (#2) • • 1
3 119420-03 Back Log (#3) • • 1
4 119420-06
Right Crossover Log (#4)
5 119420-05 Middle Crossover Log (#5) • • 1
6 119420-04 Left Back Crossover Log (#6) • • 1
7 102844-02 Lower Bracket • • 1
8 098867-10 Gas Regulator (LP) • 1
098867-14 Gas Regulator (NG) • 1
9 102798-01 Inlet Tube • • 1
10 102779-04 Outlet Burner Tube (LP) • 1
102779-03 Outlet Burner Tube (NG) • 1
11 099056-19 Burner Orice Injector (LP) • 1
099056-26 Burner Orice Injector (NG) • 1
12 111124-01 Burner Retainer Spring • • 1
13 102980-01 Burner • • 1
14 102568-08 Control Valve (LP) • 1
102568-07 Control Valve (NG) • 1
15 098508-01 Valve Retainer Nut • • 1
16 098354-01 Control Knob • • 1
17 102445-01 Piezo Ignitor • • 1
18 099387-08 Pilot Tube • • 1
19 098271-10 Ignitor Cable • • 1
20 104286-01 ODS Pilot (LP) • 1
104285-01 ODS Pilot (NG) • 1
21 M11084-38 Hex Screw, #8-18 x 0.38 • • 8
22 098276-01 Hex Head Plug, 1/8 NPT • • 1
23 098249-01 Nut, M5 • • 2
24 ** Painted Base Assembly • • 1
pARTS AVAILABLE — NOT SHOWN
100563-01 Warning Plate • • 1
101055-02 Lighting Instructions Plate • • 1
100565-01 Warning Plate Fastener • • 1
100639-01 Caution Decal • • 1
101449-04 Control Position Decal • • 1
101137-02 Hardware Kit • • 1
GA6060 Lava Rock • • 1
** Not a eld replaceable part.
HDVF3018P
HDVF3018N
• • 1
119421-01A 27
www.desatech.com
WARRANTy INFORMATION
119421 01
kEEP THIS WARRANTy
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specications at any time without notice. The only warranty applicable is our
standard written warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTy
VENT-FREE GAS LOG HEATERS
DESA Heating Products warrants this product to be free from defects in materials and components for two (2)
years from the date of rst purchase, provided that the product has been properly installed, operated and maintained
in accordance with all applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled
check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required
to restore this heater to proper operating condition and an allowance for labor when provided by a DESA Heating
Products Authorized Service Center. Warranty part(s) MUST be obtained through authorized dealers of this product
and/or DESA Heating Products who will provide original factory replacement parts. Failure to use original factory
replacement parts voids this warranty. The heater MUST be installed by a qualied installer in accordance with
all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts
that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by
improper installation. Travel, diagnostic cost, labor, transportation and any and all such other costs related to
repairing a defective heater will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE
OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO TWO (2) YEARS
ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA HEATING PRODUCTS’
LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA HEATING PRODUCTS SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of
incidental or consequential damages, so the above limitation on implied warranties or exclusion or limitation on
damages may not apply to you.
This warranty gives you specic legal rights and you may also have other rights that vary from state to state.
For information about this warranty write:
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
www.desatech.com
NOT A UPC
119421-01
Rev. A
05/06
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