Desa CGS2718P, CLD3018NA, CGS3124N, CLD3018PA, CGS2718N User Manual

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18" and 24" Variable Manually-

Controlled Models

CGS2718P, CGS2718N CGS3124P, CGS3124N

CLD3018PA, CLD3018NA

24" Thermostatically-Controlled Models

CLD3924PTA, CLD3924NTA

VARIABLE MANUALLY-CONTROLLED MODELS ALSO DESIGN-CERTIFIED

AS VENTED DECORATIVE APPLIANCES

ROY AL ENGLISH OAK AND WINCHESTER OAK UNVENTED (VENT-FREE) GAS LOG HEATER

OWNER’S OPERATION AND INSTALLATION MANUAL

Patent Pending

(Winchester Oak Model Shown)

WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury, or loss of life.

— Do not store or use gasoline or other

flammable vapors and liquids in the vicinity of this or any other appliance.

— WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

— Installation and service must be performed

by a qualified installer, service agency, or the gas supplier.

This appliance may be installed in an aftermarket,* permanently located, manufactured (mobile) home, where not prohibited by local codes.

This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

WARNING: Improper installation, adjustment, alteration, service, or maintenance can cause injury or property damage. Refer to this manual for correct installation and operational procedures. For assistance or additional information consult a qualified installer, service agency, or the gas supplier.

WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built fireplace, or in an approved ventless firebox. It is designcertified for these installations in accordance with ANSI Z21.11.2. Exception: Do not install this appliance in a factory-built fireplace that includes instructions stating it has not been tested or should not be used with unvented gas logs.

WARNING: This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to

bustion and Ventilation

Air for Com-

section on page 4

of this manual.

This appliance may be installed in an aftermarket,* permanently located, manufactured (mobile) home, where not prohibited by local codes.

This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer

Save this manual for future reference.

TABLE OF CONTENTS

2

SAFETY INFORMATION

TABLE OF CONTENTS

SAFETY INFORMATION ............................................................ 2

PRODUCT IDENTIFICATION ..................................................... 3

LOCAL CODES........................................................................... 4

UNPACKING............................................................................... 4

PRODUCT FEATURES .............................................................. 4

AIR FOR COMBUSTION AND VENTILATION ........................... 4

INSTALLATION ........................................................................... 6

OPERATING HEATER.............................................................. 15

INSPECTING BURNERS.......................................................... 19

CLEANING AND MAINTENANCE ............................................ 19

TECHNICAL SERVICE ............................................................. 20

SAFETY INFORMATION

WARNINGS

IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate, or service this fireplace. Improper use of this fireplace can cause serious injury or death from burns, fire, explosion, electrical shock, and carbon monoxide poisoning.

DANGER: Carbon monoxide poisoning may lead

to death!

Carbon Monoxide Poisoning: Early signs of carbon monoxide

poisoning resemble the flu, with headaches, dizziness, or nausea. If you have these signs, the fireplace may not be working properly. Get fresh air at once! Have fireplace serviced. Some people are more affected by carbon monoxide than others. These include pregnant women, people with heart or lung disease or anemia, those under the influence of alcohol, and those at high altitudes.

Natural and Propane/LP Gas: Natural and propane/LP gases are

odorless. An odor-making agent is added to these gases. The odor helps you detect a gas leak. However, the odor added to the gas can fade. Gas may be present even though no odor exists.

Make certain you read and understand all warnings. Keep this manual for reference. It is your guide to safe and proper operation of this fireplace.

WARNING: Any change to this heater or its

controls can be dangerous.

SERVICE HINTS....................................................................... 20

REPLACEMENT PARTS .......................................................... 20

TROUBLESHOOTING .............................................................. 21

OPTIONAL POSITIONING OF THERMOSTAT SENSING BULB

SPECIFICATIONS .................................................................... 25

ILLUSTRATED PARTS BREAKDOWN AND PARTS LIST ....... 26

ACCESSORIES ........................................................................ 32

PAR TS CENTRAL..................................................................... 32

OWNER’S REGISTRATION FORM.......................................... 33

WARRANTY INFORMATION......................................Back Cover

... 24

WARNING: Do not use a blower insert, heat exchanger insert, or other accessory not approved for use with this heater.

Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies.

Do not place clothing or other flammable material on or near the appliance. Never place any objects on the heater.

Heater base assembly becomes very hot when running heater. Keep children and adults away from hot surface to avoid burns or clothing ignition. Heater will remain hot for a time after shutdown. Allow surface to cool before touching.

Carefully supervise young children when they are in the room with heater. When using the hand-held remote accessory, keep selector switch in the OFF position to prevent children from turning on burners with remote.

You must operate this heater with a fireplace screen in place. Make sure fireplace screen is closed before running heater.

WARNING: Do not allow fans to blow directly into the fireplace. Avoid any drafts that alter burner flame patterns. Ceiling fans can create drafts that alter burner flame patterns. Altered burner patterns can cause sooting.

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Keep the appliance area clear and free from combustible materials, gasoline, and other flammable vapors and liquids.

107068

SAFETY INFORMATION

Continued

SAFETY INFORMATION

PRODUCT IDENTIFICATION

3

1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

2. Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors (propane/LP units only).

3. To prevent performance problems, the use of a propane/LP tank of less than 100 lbs. capacity is not recommended (propane/LP units only).

4. If you smell gas

• shut off gas supply

• do not try to light any appliance

• do not touch any electrical switch; do not use any phone in

your building

• immediately call your gas supplier from a neighbor’s phone.

Follow the gas supplier’s instructions

• if you cannot reach your gas supplier, call the fire department

5. This heater shall not be installed in a bedroom or bathroom unless installed as a vented appliance (V ariable Manually-Controlled Models Only) (see Installing Damper Clamp Acces- sory for Vented Operation, page 10).

6. Before installing in a solid fuel burning fireplace, the chimney flue and firebox must be cleaned of soot, creosote, ashes and loose paint by a qualified chimney cleaner. Creosote will ignite if highly heated. Inspect chimney flue for damage. If damaged, operate heater with flue damper closed.

7. If fireplace has glass doors, never operate this heater with glass doors closed. If you operate heater with doors closed, heat buildup inside fireplace will cause glass to burst. Also if fireplace opening has vents at the bottom, you must open the vents before operating heater.

8. This log heater is designed to be smokeless. If logs ever appear to smoke, turn off heater and call a qualified service person.

Note:

During initial operation, slight smoking could occur due

to log curing and heater burning manufacturing residues.

9. To prevent the creation of soot, follow the instructions in Clean- ing and Maintenance, page 19.

10. Before using furniture polish, wax, carpet cleaner, or similar products, turn heater off. If heated, the vapors from these products may create a white powder residue within burner box or on adjacent walls or furniture.

11. This heater needs fresh, outside air ventilation to run properly . This heater has an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS shuts down the heater if not enough fresh air is available. See Air for Combustion and Ventilation, pages 4 through 6. If heater keeps shutting off, see Trouble- shooting, pages 21 through 23.

12. Do not run heater

• where flammable liquids or vapors are used or stored

• under dusty conditions

13. Do not use this heater to cook food or burn paper or other objects.

14. Do not use heater if any part has been exposed to or under water. Immediately call a qualified service technician to inspect the room heater and to replace any part of the control system and any gas control which has been under water.

15. Do not operate heater if any log is broken. Do not operate heater if a log is chipped (dime-sized or larger).

16. Turn heater off and let cool before servicing. Only a qualified service person should service and repair heater.

17. Operating heater above elevations of 4,500 feet could cause pilot outage.

18. Provide adequate clearances around air openings.

PRODUCT IDENTIFICATION

Back Log

Crossover Log

Front Log

Piezo Ignitor

Burner

Control Knob

Figure 1 - Yellow Flame Vent-Free Gas Log Heater Shown (Logs May Vary by Model)

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LOCAL CODES

4

UNPACKING PRODUCT FEATURES AIR FOR COMBUSTION AND VENTILATION

Providing Adequate Ventilation

LOCAL CODES

Install and use heater with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel

Gas Code ANSI Z223/NFPA 54*.

*Available from:

American National Standards Institute, Inc.

1430 Broadway

New York, NY 10018

National Fire Protection Association, Inc.

Batterymarch Park

Quincy, MA 02269

Note:

Where listed vented decorative logs are required, thermostat

models are not permitted.

UNPACKING

CAUTION: Do not remove the metal data plates from the grate assembly. The data plates contain important product and safety information.

1. Remove logs and heater base assembly from carton. not pick up heater base assembly by burners. This could damage heater. Always handle base assembly by grate.

2. Remove all protective packaging applied to logs and heater for shipment.

3. Check all items for any shipping damage. If damaged, promptly inform dealer where you bought heater.

Note:

Do

PRODUCT FEATURES

OPERATION

This heater is clean burning. It requires no outside venting. There is no heat loss out a vent or up a chimney. Heat is generated by realistic, dancing yellow flames. This heater is designed for vent-free operation with flue damper closed. It has been tested and approved to ANSI Z21.11.2 standard for unvented heaters. State and local codes in some areas prohibit the use of vent-free heaters. Non-thermostat models may also be operated as a vented decorative (ANSI Z21.60) product by opening flue damper.

AIR FOR COMBUSTION AND VENTILATION

WARNING: This heater shall not be installed in a confined space or unusually tight construction unless provisions are provided for adequate combustion and ventilation air. Read the following instructions to insure proper fresh air for this and other fuelburning appliances in your home.

Today’s homes are built more energy efficient than ever. New materials, increased insulation, and new construction methods help reduce heat loss in homes. Home owners weather strip and caulk around windows and doors to keep the cold air out and the warm air in. During heating months, home owners want their homes as airtight as possible.

While it is good to make your home energy efficient, your home needs to breathe. Fresh air must enter your home. All fuel-burning appliances need fresh air for proper combustion and ventilation.

Exhaust fans, fireplaces, clothes dryers, and fuel burning appliances draw air from the house to operate. You must provide adequate fresh air for these appliances. This will insure proper venting of vented fuel-burning appliances.

PROVIDING ADEQUATE VENTILATION

The following are excerpts from National Fuel Gas Code. ANSI Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation.

All spaces in homes fall into one of the three following ventilation classifications:

1. Unusually Tight Construction

2. Unconfined Space

3. Confined Space The information on pages 4 through 6 will help you classify your

space and provide adequate ventilation.

Unusually Tight Construction

The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation. However, in buildings of unusually tight construction, you must provide additional fresh air.

SAFETY PILOT

This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS/pilot is a required feature for ventfree room heaters. The ODS/pilot shuts off the heater if there is not enough fresh air.

PIEZO IGNITION SYSTEM

This heater has a piezo ignitor. This system requires no matches, batteries, or other sources to light heater.

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107068

AIR FOR COMBUSTION AND VENTILATION

Continued

Unusually tight construction is defined as construction where:

a. walls and ceilings e xposed to the outside atmosphere

have a continuous water vapor retar der with a rating of one perm (6x10 openings gasketed or sealed

b. weather stripping has been added on openable win-

dows and doors

c. caulking or sealants are applied to areas such as

joints around window and door frames, between sole plates and floors, between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical, and gas lines, and at other openings.

If your home does not meet all of the three criteria above, proceed to Determining Fresh-Air Flow For Heater Location on page 5.

Confined Space and Unconfined Space

The National Fuel Gas Code ANSI Z223.1/NFPA 54 defines a confined space as a space whose volume is less than 50 cubic feet per 1,000 Btu per hour (4.8 m3 per kw) of the aggregate input rating of all appliances installed in that space and an unconfined space as a space whose volume is not less than 50 cubic feet per 1,000 Btu per hour (4.8 m3 per kw) of the aggregate input rating of all appliances installed in that space. Rooms communicating directly with the space in which the appliances are installed*, through openings not furnished with doors, are considered a part of the unconfined space.

* Adjoining rooms are communicating only if there are doorless passageways or ventilation grills between them.

DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION

Determining if You Have a Confined or Unconfined Space

Use this work sheet to determine if you have a confined or unconfined space. Space: Includes the room in which you will install heater plus any adjoining

rooms with doorless passageways or ventilation grills between the rooms.

1. Determine the volume of the space (length x width x height). Length x Width x Height =___________ cu. ft. (volume of space)

Example:

height) = 2560 cu. ft. (volume of space) If additional ventilation to adjoining room is supplied with grills or open-

ings, add the volume of these rooms to the total volume of the space.

Space size 20 ft. (length) x 16 ft. (width) x 8 ft. (ceiling

-11

kg per pa-sec-m2) or less with

and

AIR FOR COMBUSTION AND VENTILATION

Determining Fresh-Air Flow For Heater Location

2. Multiply the space volume by 20 to determine the maximum Btu/Hr

3. Add the Btu/Hr of all fuel burning appliances in the space.

4. Compare the maximum Btu/Hr the space can support with the actual

The space in the above example is a confined space because the actual Btu/Hr used is more than the maximum Btu/Hr the space can support. You must provide additional fresh air. Your options are as follows:

A. Rework worksheet, adding the space of an adjoining room. If the

B. Vent room directly to the outdoors. See Ventilation Air From Out-

C. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room unconfined. If the actual Btu/Hr used is less than the maximum Btu/Hr the space can

support, the space is an unconfined space. You will need no additional fresh air ventilation.

Providing Adequate Ventilation (Cont.)

the space can support.

__________ (volume of space) x 20 = (Maximum Btu/Hr the space

can support)

Example:

Btu/Hr the space can support)

* Do not include direct-vent gas appliances. Direct-vent draws combustion air from the outdoors and vents to the outdoors.

amount of Btu/Hr used.

__________________ Btu/Hr (maximum the space can support) __________________ Btu/Hr (actual amount of Btu/Hr used)

Example:

extra space provides an unconfined space, remove door to adjoining room or add ventilation grills between rooms. See V entilation Air Fr om

Inside Building, page 6.

doors, page 6.

2560 cu. ft. (volume of space) x 20 = 51,200 (maximum

Vent-free heater _____________ Btu/Hr Gas water heater* _____________ Btu/Hr Gas furnace _____________ Btu/Hr Vented gas heater _____________ Btu/Hr Gas fireplace logs _____________ Btu/Hr Other gas appliances* + _____________ Btu/Hr Total = _____________ Btu/Hr

Example:

Gas water heater _____________ Btu/Hr Vent-free heater + _____________ Btu/Hr Total = _____________ Btu/Hr

51,200 Btu/Hr (maximum the space can support) 71,500 Btu/Hr (actual amount of Btu/Hr used)

40,000 31,500 71,500

5

WARNING: If the area in which the heater may be operated is smaller than that defined as an unconfined space or if the building is of unusually tight construction, provide adequate combustion and ventilation air by one of the methods described in the

National Fuel Gas Code, ANSI Z223.1/NFPA 54 Section 5.3

or applicable local codes

.

107068

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AIR FOR COMBUSTION AND VENTILATION

6

Ventilation Air

INSTALLATION

AIR FOR COMBUSTION AND VENTILATION

Continued

VENTILATION AIR

Ventilation Air From Inside Building

This fresh air would come from an adjoining unconfined space. When ventilating to an adjoining unconfined space, you must provide two permanent openings: one within 12" of the ceiling and one within 12" of the floor on the wall connecting the two spaces (see options 1 and 2, Figure 2). You can also remove door into adjoining room (see option 3, Figure 2). Follow the National Fuel

Gas Code ANSI Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation for required size of ventilation grills or ducts.

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation grills or ducts. You must provide two permanent openings: one within 12" of the ceiling and one within 12" of the floor. Connect these items directly to the outdoors or spaces open to the outdoors. These spaces include attics and crawl spaces. Follow the National Fuel Gas Code ANSI Z223.1/ NFPA 54, Section 5.3, Air for Combustion and Ventilation for required size of ventilation grills or ducts.

IMPORTANT:

attic if attic has a thermostat-controlled power vent. Heated air entering the attic will activate the power vent.

Ventilation

Grills

Into Adjoining

Room,

Option 1

Do not provide openings for inlet or outlet air into

12"

Ventilation Grills

Or

Remove Door into Adjoining

Room, Option

3

Into Adjoining Room,

Option 2

Outlet Air

Inlet Air

Figure 3 - Ventilation Air from Outdoors

Ventilated Attic

To Attic

To

Crawl

Space

Ventilated

Crawl Space

INSTALLATION

NOTICE: This heater is intended for use as supplemental heat. Use this heater along with your primary heating system. Do not install this heater as your primary heat source. If you have a central heating system, you may run system’s circulating blower while using heater. This will help circulate the heat throughout the house. In the event of a power outage, you can use this heater as your primary heat source.

WARNING: A qualified service person must in-

stall heater. Follow all local codes.

NOTICE: State or local codes may only allow operation of this appliance in a vented configuration. Check your state or local codes.

12"

Figure 2 - Ventilation Air from Inside Building

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WARNING: Before installing in a solid fuel burning fireplace, the chimney flue and firebox must be cleaned of soot, creosote, ashes and loose paint by a qualified chimney cleaner. Creosote will ignite if highly heated. A dirty chimney flue may create and distribute soot within the house. Inspect chimney flue for damage. If damaged, operate heater with flue damper closed.

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INSTALLATION

Continued

INSTALLATION

Check Gas Type

Installation and Clearances

7

WARNING: Seal any fresh air vents or ash cleanout doors located on floor or wall of fireplace. If not, drafting may cause pilot outage or sooting. Use a heat-resistant sealant. Do not seal chimney flue damper.

WARNING: Never install the heater

• in a bedroom or bathroom unless installed as a

vented appliance (Variable Manually-Controlled Models Only) (see page 10)

• in a recreational vehicle

• where curtains, furniture, clothing, or other flam-

mable objects are less than 42 inches from the front, top, or sides of the heater

• in high traffic areas

• in windy or drafty areas

CAUTION: This heater creates warm air currents. These currents move heat to wall surfaces next to heater. Installing heater next to vinyl or cloth wall coverings or operating heater where impurities (such as, but not limited to, tobacco smoke, aromatic candles, cleaning fluids, oil or kerosene lamps, etc.) in the air exist, may discolor walls.

INSTALLATION AND CLEARANCES (Vent-Free Operation Only)

WARNING: Maintain the minimum clearances. If you can, provide greater clearances from floor, ceiling, and adjoining wall.

MINIMUM FIREPLACE

CLEARANCE TO

COMBUSTIBLE MATERIALS

Log Size Side Wall Ceiling

18", 24" 16" 42"

LOG SIZING REQUIREMENTS

Minimum Firebox Size

Log Front Rear

Size Height Depth Width Width*

18" 17" 14" 24" 20" 24" 17" 14" 28" 21"

*Measured at 14" Depth

Carefully follow the instructions below. This will ensure safe installation into a masonry, UL127-listed manufactured fireplace, or certified vent-free firebox.

IMPORTANT:

this is beneficial, installing heater in rooms without enough ventilation air may cause mildew to form from too much moisture. See Air for Combustion and Ventilation, pages 4 through 6.

Vent-free heaters add moisture to the air. Although

CHECK GAS TYPE

Use only the correct gas type (natural or propane/LP) for your unit. If your gas supply is not correct, do not install heater. Call dealer where you bought heater for proper type heater.

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107068

Minimum Clearances For Side Combustible Material, Side Wall, and Ceiling

A. Clearances from the side of the fireplace opening to any com-

bustible material and wall should follow diagram in Figure 4.

B. Clearances from the top of the fireplace opening to the ceiling

should not be less than 42 inches.

*

*Minimum 16 inches from Side Wall

Figure 4 - Minimum Clearance for Combustible to Wall

INSTALLATION

8

Installation and Clearances (Cont.)

INSTALLATION

Continued

NOTICE: Manual control heaters may be used as a vented product. If so, you must always run heater with chimney flue damper open. If running heater with damper open, noncombustible material above fireplace opening is not needed. Go to

Clamp Accessory for Vented Operation

Installing Damper

, page 10.

Minimum Noncombustible Material Clearances

If Not Using Mantel

Note:

If using a mantel, proceed to If Using Mantel. If not using a

mantel, follow the information below. You must have noncombustible material(s) above the fireplace

opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2 inch thick. With sheet metal, you must have noncombustible material behind it. Noncombustible material must extend at least 8" up (for all models). If noncombustible material is less than 12", you must install the fireplace hood accessory (24" model only). See Figure 5 at right for minimum clearances.

IMPORTANT:

must operate heater with chimney flue damper open. Go to Installing Damper Clamp Accessory for Vented Operation, page 10.

If Using Mantel

You must have noncombustible material(s) above the fireplace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2 inch thick. With sheet metal, you must have noncombustible material behind it. Noncombustible material must extend at least 8 inches up (for all models). If noncombustible material is less than 12", you must install the fireplace hood accessory (24" model only). Even if noncombustible material is more than 12", you may need the hood accessory to deflect heat away from your mantel shelf. See Figure 5 and Figures 6 and 7 on page 9 for minimum clearances.

IMPORTANT:

must operate heater with chimney flue damper open. Go to Installing Damper Clamp Accessory for Vented Operation, page 10.

If you cannot meet these minimum clearances, you

Noncombustible Requirements for Material Distance (A) Safe Installation

12" or more Noncombustible material okay. Between 8" and 12" 24" Model: Install fireplace hood

accessory (GA6050, GA6052, or GA6053, see page 32). 18" Model: Noncombustible material okay.

Less than 8" Noncombustible material must

be extended to at least 8". See

Between 8" and 12",

you cannot extend material, you must operate heater with flue damper open.

Heat Resistant Material

Figure 5 - Heat Resistant Material (Slate, Marble, Tile, etc.) Above Fireplace

Accessories

above. If

(A)

,

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107068

INSTALLATION

Hearth

5" Min.

Combustible Material

Mantel Clearances

Floor Clearances

9

INSTALLATION

Continued

MANTEL CLEARANCES

In addition to meeting noncombustible material clearances, you must also meet required clearances between fireplace opening and mantel shelf. If you do not meet the clearances listed below, you will need a hood.

Determining Minimum Mantel Clearance

If you meet minimum clearance between mantel shelf and top of fireplace opening, a hood is not required (see Figure 6).

Determining Minimum Mantel Clearance when Using a Hood

If minimum clearances in Figure 6 are not met, you must have a hood. When using a hood there are still certain minimum mantel clearances required. Follow minimum clearances shown in Figure 7 when using a hood.

NOTICE: Surface temperatures of adjacent walls and mantels become hot during operation. Walls and mantels above the firebox may become hot to the touch. If installed properly, these temperatures meet the requirement of the national product standard. Follow all minimum clearances shown in this manual.

NOTICE: If your installation does not meet the minimum clearances shown, you must do one of the following:

• operate the logs only with the flue damper open

• raise the mantel to an acceptable height

• remove the mantel

FLOOR CLEARANCES

A. If installing appliance on the floor level, you must maintain

the minimum distance of 14" to combustibles (see Figure 8).

B. If combustible materials are less than 14" to the fireplace, you

must install appliance at least 5" above the combustible flooring (see Figure 9).

Mantel Shelf

18"8"20"

14"

Distances to Underside of Mantel

22" 17"

Underside of Mantel Shelf

24" 20"

Top of Fireplace Opening

All minimum distances are in inches

Log Set

24" Model 18" Model

Minimum NonCombustible Material

10" 8" 6"

1

/2

"

2

(A)

12" 8"

Minimum NonCombustible Material Height

Figure 6 - Minimum Mantel Clearances Without Using Hood

8" Min.

Mantel Shelf

12" 15" 18"

Distances to Underside of Mantel

Underside of Mantel Shelf

All minimum distances are in inches

Log Set

18" and 24"

20"

Models

Top of Fireplace Opening

Minimum NonCombustible Material

12" 10" 8" 6"

1

2

/2

"

Hood

(GA6050, GA6052,

(GA6050, GA6052)

or GA6053)

Figure 7 - Minimum Mantel Clearances When Using Hood

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14" Min.

Noncombustible Material

Figure 8 - Minimum Fireplace Clearances If Installed at Floor Level

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Combustible Material

Figure 9 - Minimum Fireplace Clearances Above Combustible Flooring

INSTALLATION

10

Installing Damper Clamp Accessory For Vented Operation Installing Heater Base Assembly

INSTALLATION

Continued

INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION

Note:

When used as a vented heater, appliance must be installed only in a solid-fuel burning fireplace with a working flue and constructed of noncombustible material.

If your heater is a manually-controlled model, you may use this heater as a vented product. There are three reasons for operating your heater in the vented mode.

1. The fireplace does not meet the clearance to combustibles re-

quirements for vent-free operation.

2. State or local codes do not permit vent-free operation.

3. You prefer vented operation. If reasons number 1 or 2 above apply to you, you must permanently

open chimney flue damper. You must install the damper clamp accessory (to order, see Accessories, page 32). This will insure vented operation (see Figure 10). The damper clamp will keep damper open. Installation instructions are included with clamp accessory.

See chart below for minimum permanent flue opening you must provide. Attach damper clamp so the minimum permanent flue opening will be maintained at all times.

Chimney Minimum Permanent

Height (ft.) Flue Opening (sq. ins.)

6' to 15' 39 sq. inches

15' to 30' 29 sq. inches

INSTALLING HEATER BASE ASSEMBLY

CAUTION: Do not remove the metal data plates attached to the heater base assembly. The data plates contain important warranty and safety information.

WARNING: You must secure this heater to fireplace floor. If not, heater will move when you adjust controls. Moving heater may cause a gas leak.

WARNING: If installing in a sunken fireplace, special care is needed. You must raise the fireplace floor to allow access to heater control panel. This will insure adequate air flow and guard against sooting. Raise fireplace floor with noncombustible material. Make sure material is secure.

CAUTION: Do not pick up heater base assembly by the burner. This could damage heater. Only handle base assembly by grates.

IMPORTANT:

not level, heater will not work properly. For thermostat models, avoid damage to thermostat bulb. Avoid nicks or sharp bends in thermostat bulb wire. Keep thermostat bulb in mounting bracket.

Make sure the heater burners are level. If heater is

Area of Various Standard

Round Flues

Diameter (ins.) Area (sq. ins.)

5" 20 sq. inches 6" 29 sq. inches 7" 39 sq. inches 8" 51 sq. inches

Damper Clamp

Damper

Masonry Fireplace

Figure 10 - Attaching Damper Clamp

Manufactured Fireplace

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Damper

Installation Items Needed

• hardware package (provided with heater)

• approved flexible gas hose (not provided) (if allowed by local codes)

• sealant (resistant to propane/LP gas, not provided)

• electric drill with 3/16" drill bit

• flathead screwdriver

1. Apply pipe joint sealant lightly to male threads of the fitting to

be threaded into gas regulator. Connect approved flexible gas hose to gas regulator of heater (see Figure 11, page 11).

IMPORTANT:

ing flexible gas hose.

2. Locate masonry screws in hardware package.

3. Position heater base assembly in fireplace.

4. Place logs in their proper position on heater base (see Install-

ing Logs, pages 13 through 15).

5. Center heater base and logs front-to-front and side-to-side in

fireplace.

6. Carefully remove logs without moving heater base.

Hold gas regulator with wrench when connect-

107068

INSTALLATION

Continued

7. Mark screw locations through holes in mounting brackets (see Figure 12). If installing in a brick-bottom fireplace, mark screw locations in mortar joint of bricks.

8. Remove heater base from fireplace.

9. Drill holes at marked locations using 3/16" drill bit.

10. Attach base assembly to fireplace floor using two masonry screws (in hardware package) (see Figure 12).

Fitting

Flexible Gas Hose (if allowed by local codes)

Figure 11 - Attaching Flexible Gas Hose to Heater Gas Regulator

Figure 12 - Attaching Base Assembly to Fireplace Floor

CONNECTING TO GAS SUPPLY

WARNING: This appliance requires a 1/2" NPT (National Pipe Thread) inlet connection to the pressure regulator.

Heater Gas Regulator

Masonry Screw

Mounting Bracket

INSTALLATION

Installing Heater Base Assembly (Cont.)

Connecting To Gas Supply

11

WARNING: For natural gas units, never connect heater to private (non-utility) gas wells. This gas is commonly known as wellhead gas.

Installation Items Needed

Before installing heater, make sure you have the items listed below.

• external regulator (supplied by installer)

• piping (check local codes)

• sealant (resistant to propane/LP gas)

• equipment shutoff valve *

• test gauge connection *

• sediment trap

• tee joint

• pipe wrench * A CSA design-certified equipment shutoff valve with 1/8" NPT

tap is an acceptable alternative to test gauge connection. Purchase the optional CSA design-certified equipment shutoff valve from your dealer. See Accessories, page 32.

For propane/LP gas, the installer must supply an external regulator. The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11 and 14 inches of water. If you do not reduce incoming gas pressure, heater regulator damage could occur. Install external regulator with the vent pointing down as shown in Figure 13. Pointing the vent down protects it from freezing rain or sleet.

Propane/LP Supply Tank

External Regulator

WARNING: A qualified service person must con-

nect heater to gas supply. Follow all local codes.

CAUTION: Never connect propane/LP heater directly to the propane/LP supply. Propane/LP heaters require an external regulator (not supplied). Install the external regulator between the heater and propane/LP supply.

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107068

Vent Pointing Down

Figure 13 - External Regulator With Vent Pointing Down

CAUTION: Use only new, black iron or steel pipe. Internally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2" diameter or greater to allow proper gas volume to heater. If pipe is too small, undue loss of volume will occur.

INSTALLATION

12

Connecting To Gas Supply (Cont.) Checking Gas Connections

INSTALLATION

Continued

Installation must include a equipment shutoff valve, union, and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream from heater (see Figure 14).

IMPORTANT:

Install equipment shutoff valve in an accessible location. The main gas valve is for turning on or shutting off the gas to the appliance.

Check your building codes for any special requirements for locating equipment shutoff valve to fireplaces.

Apply pipe joint sealant lightly to male NPT threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could result in clogged heater valves.

CAUTION: Use pipe joint sealant that is resistant

to liquid petroleum (LP) gas.

We recommend that you install sediment trap in supply line as shown in Figure 14. Locate sediment trap where it is within reach for cleaning. Install in piping system between fuel supply and heater. Locate sediment trap where trapped matter is not likely to freeze. A sediment trap traps moisture and contaminants. This keeps them from going into heater controls. If sediment trap is not installed or is installed wrong, heater may not run properly.

CAUTION: Avoid damage to regulator. Hold gas regulator with wrench when connecting it to gas piping and/or fittings.

Natural

From Gas Meter (5" W.C.** to

10.5" W.C. Pressure)

Propane/LP

From External Regulator (11" W.C.** to 14 " W.C. Pressure

Tee Joint Cap Pipe Nipple

Figure 14 - Gas Connection

CSA Design-Certified Equipment Shutoff Valve With 1/8" NPT Tap*

3" Minimum

Sediment Trap

Approved Flexible Gas Hose (if allowed by local codes)

Gas Regulator

* Purchase the optional CSA design-certified equipment shutoff

valve from your dealer. See Accessories, page 32.

** Minimum inlet pressure for purpose of input adjustment.

CHECKING GAS CONNECTIONS

WARNING: Test all gas piping and connections for leaks after installing or servicing. Correct all leaks at once.

WARNING: Never use an open flame to check for a leak. Apply a commercial leak detection solution to all joints. Bubbles forming show a leak. Correct all leaks at once.

CAUTION: For propane/LP units, make sure external regulator has been installed between propane/ LP supply and heater. See guidelines under

ing to Gas Supply

, page 11.

Pressure Testing Gas Supply Piping System

Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)

1. Disconnect appliance with its appliance main gas valve (control valve) and equipment shutoff valve from gas supply piping. Pressures in excess of 1/2 psig will damage heater regulator.

2. Cap off open end of gas pipe where equipment shutoff valve was connected.

3. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas, or using compressed air.

4. Check all joints of gas supply piping system. Apply a commercial leak detection solution to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Reconnect heater and equipment shutoff valve to gas supply. Check reconnected fittings for leaks.

Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)

1. Close equipment shutoff valve (see Figure 15, page 13).

2. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas, or using compressed air.

3. Check all joints from gas meter (natural gas) or propane/LP supply to equipment shutoff valve (see Figure 16 or 17, page

13). Apply a commercial leak detection solution to all joints. Bubbles forming show a leak.

4. Correct all leaks at once.

Connect-

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107068

INSTALLATION

Continued

INSTALLATION

Checking Gas Connections (Cont.)

Installing Logs, Models CGS2718P, CGS2718N, CGS3124P and CGS3124N

13

Pressure Testing Heater Gas Connections

1. Open equipment shutoff valve (see Figure 15).

2. Open main gas valve located on or near gas meter for natural gas or open propane/LP supply tank valve.

3. Make sure control knob of heater is in the OFF position.

4. Check all joints from gas meter (natural gas) or propane/LP supply to equipment shutoff valve (see Figure 16 or 17). Apply a commercial leak detection solution to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Light heater (see Operating Heater, pages 15 through 17 [manu- ally-controlled models] or pages 17 and 18 [thermostaticallycontrolled models]). Check all other internal joints for leaks.

7. Turn off heater (see To Turn Off Gas to Appliance, page 17 [manually-controlled models] or page 18 [thermostaticallycontrolled models]).

ON

Open

POSITION

Equipment Shutoff Valve

OFF

Closed

POSITION

Figure 15 - Equipment Shutoff Valve

Equipment Shutoff Valve

Gas Meter

Control Valve Location

INSTALLING LOGS, MODELS CGS2718P, CGS2718N, CGS3124P AND CGS3124N

WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury.

CAUTION: After installation and periodically thereafter, check to ensure that no flame comes in contact with any log. With the heater set to High, check to see if flames contact any log. If so, reposition logs according to the log installation instructions in this manual. Flames contacting logs will create soot.

Each log is marked with a number. These numbers will help you identify the log when installing. It is very important to install these logs exactly as instructed. Do not modify logs. Only use logs supplied with heater.

1. Locate pegs on the bottom of back log (#1). Slide these pegs into the holes in the grate base behind the burner (see Figure 18).

Back Log (#1)

Peg

Hole

Peg

Figure 16 - Checking Gas Joints (Natural Gas Only)

Propane/LP Supply Tank

Figure 17 - Checking Gas Joints (Propane/LP Gas Only)

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107068

Equipment Shutoff Valve

Control Valve Location

Figure 18 - Installing Back Log

INSTALLATION

14

Installing Logs, Models CGS2718P, CGS2718N, CGS3124P and CGS3124N (Cont.) Installing Logs, Models CLD3018PA, CLD3018NA, CLD3924PTA and CLD3924NTA

INSTALLATION

Continued

2. Locate the notches on the back of the front log (#2). Slide these notches over the tabs of the grate base (see Figure 19).

3. Locate the notches in the bottom of the crossover log (#3). Place the crossover log on top of the back log and front log. Make sure the notches of the crossover log line up with rectangular knobs on top of the back and front logs (see Figure 20).

4. Add lava rock around base of heater. Do not place lava rock on logs or burner.

Front Log (#2)

Notch

Tabs of Grate Base

Figure 19 - Installing Front Log

Crossover Log (#3)

Notch

Rectangular Knob

INSTALLING LOGS, MODELS CLD3018PA, CLD3018NA, CLD3924PTA AND CLD3924NTA

WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury.

CAUTION: After installation and periodically thereafter, check to ensure that no flame comes in contact with any log. With the heater set to High, check to see if flames contact any log. If so, reposition logs according to the log installation instructions in this manual. Flames contacting logs will create soot.

Each log is marked with a number. These numbers will help you identify the log when installing. It is very important to install these logs exactly as instructed. Do not modify logs. Only use logs supplied with heater.

1. Place the base of the middle log (#1) in the U-shaped slots of the grate base. The cutout on the right of the middle log should fit over the burner (see Figure 21). Make sure the front of the middle log is resting on the tabs of the grate base and the cutout area is centered over the burner “U” bend.

2. Locate pegs on the bottom of back log (#2). Slide these pegs into the holes in the grate base behind the burner (see Figure 22, page 15).

3. Locate the notches in the bottom of the front log (#3). Place the front log on the grate fingers. Make sure the notches of the front log line up with the grate fingers (see Figure 23, page 15).

4. Place crossover log (#4) onto the pin (right) on back log (#2) and into the recess of the middle log (#1) (see Figure 24, page 15).

5. Add lava rock around base of heater. Do not place any lava rock on logs or burner.

Middle Log (#1)

Rectangular Knob

Figure 20 - Installing Crossover Log

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Tab

Burner

“U” Bend

U-Shaped Slot

Figure 21 - Installing Middle Log (#1)

107068

INSTALLATION

Installing Logs, Models CLD3018PA, CLD3018NA, CLD3924PTA and CLD3924NTA (Cont.)

OPERATING HEATER Manually-Controlled Models

For Your Safety Read Before Lighting

15

INSTALLATION

Continued

Hole in Grate Base

Burner

Figure 22 - Installing Back Log (#2)

Notches

Grate Fingers

Back Log (#2)

Front Log (#3)

Peg

OPERATING HEATER

MANUALLY-CONTROLLED MODELS

FOR YOUR SAFETY READ

BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

A. This appliance has a pilot which must be lighted by hand.

When lighting the pilot, follow these instructions exactly.

B. BEFORE LIGHTING smell all around the appliance ar ea

for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do not use any phone in your building.

• Immediatel y call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

C. Use only your hand to push in or turn the gas control knob.

Never use tools. If the knob will not push in or turn by hand, don’t try to repair it, call a qualified service technician or gas supplier. Force or attempted repair may result in a fire or explosion.

D. Do not use this appliance if any part has been under water.

Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

Figure 23 - Installing Front Log (#3)

Figure 24 - Installing Crossover Log (#4)

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107068

Crossover Log (#4)

Peg

Recess

OPERATING HEATER Manually-Controlled Models

16

Lighting Instructions Variable Control Operation

OPERATING HEATER

Continued

LIGHTING INSTRUCTIONS

WARNING:

• If fireplace has glass doors, never operate this heater with glass doors closed. If you operate heater with doors closed, heat buildup inside fireplace will cause glass to burst. Also if fireplace opening has vents at the bottom, you must open the vents before operating heater.

• You must operate this heater with a fireplace screen in place. Make sure fireplace screen is closed before running heater.

NOTICE: During initial operation of new heater, burning logs will give off a paper-burning smell. Orange flame will also be present. Open damper or window to vent smell. This will only last a few hours.

Note:

If pilot does not stay lit, contact a qualified service person or gas supplier for repairs. Until repairs ar e made, light pilot with match. T o light pilot with matc h, see Manual Lighting Procedure, page 17.

7. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob.

Note: If pilot goes out, repeat steps 3 through 7.

• If control knob does not pop out when released, contact

a qualified service person or gas supplier for repairs.

8. Slightly depress and turn control knob counterclockwise

to desired heating level. The burner should light.

C-clockwise

Set control knob to any heat level between HI and LO.

WARNING: Do not operate heater between PILOT

and HIGH positions.

Note:

Home owners generally prefer to operate their heater with the chimney damper closed. This will put all the heat into the room. However, there may be times you will desire the full flames of the HI heat setting but will find the heat output excessive. You can open the chimney damper (if you have one) fully or partially to release some of the heat.

WARNING: Damper handle will be hot if heater

has been running.

1. STOP! Read the safety information page 15, column 2.

2. Make sure equipment shutoff valve is fully open.

3. Press in and turn control knob clockwise

Clockwise

to the

OFF position.

4. Wait five (5) minutes to clear out any gas. Then smell for

gas, including near the floor. If you smell gas, STOP! Follow “B” in the safety information page 15, column 2. If you don’t smell gas, go to the next step.

5. Slightly depress and turn control knob counterclockwise

to the PILOT position. Press in control knob for

C-clockwise

five (5) seconds (see Figure 25).

Note:

You may be running this heater for the first time after hooking up to gas supply . If so, the control knob may need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.

6. With control knob pressed in, press and r elease ignitor button. This will light pilot. The pilot is attached to the burner. If needed, keep pressing ignitor button until pilot lights.

HI

PILOT

OFF

LO

Ignitor Button

Figure 25 - Control Knob and Ignitor Button Location

Ignitor Electrode

Propane/LP

Figure 26 - Pilot

Pilot Burner

Thermocouple

Control Knob

Ignitor Electrode

Pilot Burner

Natural Gas

VARIABLE CONTROL OPERATION

The variable control valve can be set to any heat setting and flame height desired, by simply turning the control knob until that setting is attained. Even the lowest setting provides realistic, dancing yellow flames. Selecting higher settings produces greater heat output. This results in increased heating comfort.

CAUTION: Do not try to adjust heating levels by

using the equipment shutoff valve.

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107068

OPERATING HEATER

Continued

OPERATING HEATER Manually-Controlled Models

To Turn Off Gas To Appliance

Manual Lighting Procedure

OPERATING HEATER Thermostatically-Controlled Models

For Your Safety Read Before Lighting

Lighting Instructions

17

TO TURN OFF GAS TO APPLIANCE

Shutting Off Heater

1. Press in and turn control knob clockwise HIGH position.

2. Turn control knob clockwise

to the pilot position.

Clockwise

3. Press in control knob and turn clockwise OFF position.

Clockwise

to the

Shutting Off Burners Only (pilot stays lit)

1. T urn control knob clockwise

2. Press in and turn control knob clockwise pilot position.

to the HIGH position.

Clockwise

to the

MANUAL LIGHTING PROCEDURE

1. Follow steps 1 through 5 under Lighting Instructions, page 16.

2. Depress control knob and light pilot with match.

3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob. Now follow step 8 under Lighting Instructions, page 16.

THERMOSTATICALLY-CONTROLLED

MODELS

FOR YOUR SAFETY READ

BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

C. Use only your hand to push in or turn the gas control knob.

Never use tools. If the knob will not push in or turn by hand, don’t try to repair it, call a qualified service technician or gas supplier. Force or attempted repair may result in a fire or explosion.

D. Do not use this appliance if any part has been under water.

Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

LIGHTING INSTRUCTIONS

WARNING

• If fireplace has glass doors, never operate this heater with glass doors closed. If you operate heater with doors closed, heat buildup inside fireplace will cause glass to burst. Also if fireplace opening has vents at the bottom, you must open the vents before operating heater.

• You must operate this heater with a fireplace screen in place. Make sure fireplace screen is closed before running heater.

NOTICE: During initial operation of new heater, burning logs will give off a paper-burning smell. Orange flame will also be present. Open damper or window to vent smell. This will only last a few hours.

Note:

Home owners generally prefer to operate their heater with the chimney damper closed. This will put all the heat into the room. However, there may be times you will desire the full flames of the HI heat setting but will find the heat output excessive. You can open the chimney damper (if you have one) fully or partially to release some of the heat.

A. This appliance has a pilot which must be lighted by hand.

When lighting the pilot, follow these instructions exactly.

B. BEFORE LIGHTING smell all around the appliance ar ea

for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do not use any phone in your building.

• Immediatel y call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

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107068

WARNING: Damper handle will be hot if heater

has been running.

1. STOP! Read the safety information, column 1.

2. Make sure equipment shutoff valve is fully open.

3. T urn contr ol knob clockwise

Clockwise

to the OFF position.

4. Wait five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP! Follow “B” in the safety information, column 1. If you don’t smell gas, go to the next step.

OPERATING HEATER Thermostatically-Controlled Models

18

Lighting Instructions (Cont.) To Turn Off Gas To Appliance Thermostat Control Operation Manual Lighting Procedure

OPERATING HEATER

Continued

C-clockwise

5. T urn control knob counterclockwise position. Press in control knob for f ive (5) seconds (see Figure 27).

Note:

You may be running this heater for the first time after hooking up to gas supply . If so, the control knob may need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.

• If control knob does not pop out when released, contact

a qualified service person or gas supplier for repairs.

6. With control knob pressed in, press and release ignitor button. This will light pilot. The pilot is attached to the front burner . If needed, keep pr essing ignitor button until pilot lights.

Note:

If pilot does not stay lit, contact a qualified service person or gas supplier for repairs. Until repairs ar e made, light pilot with match. T o light pilot with matc h, see Manual Lighting Procedure.

7. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob.

Note:

If pilot goes out, repeat steps 3 through 7. This heater has a safety interlock system. Wait one (1) minute for system to reset before lighting pilot again.

8. Turn control knob counterclockwise heating level. The b urners should light. Set control knob to any heat level between HI and LO.

CAUTION: Do not try to adjust heating levels by

using the equipment shutoff valve.

to the PILOT

to desired

C-clockwise

TO TURN OFF GAS TO APPLIANCE

Shutting Off Heater

Turn control knob clockwise

to the OFF position.

Clockwise

Shutting Off Burners Only (pilot stays lit)

Turn control knob clockwise

to the PILOT position.

Clockwise

THERMOSTAT CONTROL OPERATION

The thermostat control knob can be set to any comfort level between HI and LO. The thermostat will gradually modulate the heat output and flame height from higher to lower settings, or pilot, in order to maintain the comfort level you select. The ideal comfort setting will vary by household depending upon the amount of space to be heated, the output of the central heating system, etc.

Note:

Selecting the HI setting with the control knob will cause the burner to remain fully on, without modulating down in most cases.

MANUAL LIGHTING PROCEDURE

1. Follow steps 1 through 5 under Lighting Instructions, pages

17 and 18.

2. Depress control knob and light pilot with match.

3. Keep control knob pressed in for 30 seconds after lighting

pilot. After 30 seconds, release control knob. Now follow step 8 under Lighting Instructions, column 1.

HI

F

L

O

P

i

l

o

t

Ignitor Button

Control Knob

Figure 27 - Control Knob and Ignitor Button Location

Ignitor Electrode

Propane/LP

Pilot Burner

Thermocouple

Ignitor Electrode

Natural Gas

Pilot Burner

Figure 28 - Pilot

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107068

INSPECTING BURNERS

Pilot Flame Pattern

Burner Primary Air Holes

Main Burner

CLEANING AND MAINTENANCE

ODS/Pilot And Burner

Cleaning Burner Injector Holder and Pilot Air Inlet Hole

19

INSPECTING BURNERS

Check pilot flame pattern and burner flame patterns often.

PILOT FLAME PATTERN

Figure 29 shows a correct pilot flame pattern. Figure 30 shows an incorrect pilot flame pattern. The incorrect pilot flame is not touching the thermocouple. This will cause the thermocouple to cool. When the thermocouple cools, the heater will shut down.

If pilot flame pattern is incorrect, as shown in Figure 30

• turn heater off (see T o T urn Off Gas to Appliance, page 17 [manually-controlled models] or page 18 [thermostatically-controlled model])

• see Troubleshooting, pages 21 through 23

Pilot Burner

Propane/LP

Figure 29 - Correct Pilot Flame Pattern

Pilot Burner

Propane/LP

Figure 30 - Incorrect Pilot Flame Pattern

Thermocouple

BURNER PRIMARY AIR HOLES

Air is drawn into the burner through the holes in the fitting at the entrance to the burner. These holes may become blocked with dust or lint. Periodically inspect these holes for any blockage and clean as necessary. Blocked air holes will create soot.

MAIN BURNER

Periodically inspect all burner flame holes with the heater running. All slotted burner flame holes should be open with yellow flame present. All round burner flame holes should be open with a small blue flame present. Some burner flame holes may become blocked by debris or rust, with no flame present. If so, turn off heater and let cool. Remove blockage, blocked burner flame holes will create soot.

Pilot Burner

Natural Gas

Pilot Burner

Natural Gas

CLEANING AND MAINTENANCE

WARNING: Turn off heater and let cool before

cleaning.

CAUTION: You must keep control areas, burner, and circulating air passageways of heater clean. Inspect these areas of heater before each use. Have heater inspected yearly by a qualified service person. Heater may need more frequent cleaning due to excessive lint from carpeting, bedding material, pet hair, etc.

ODS/PILOT AND BURNER

• Use a vacuum cleaner or small, soft bristled brush to clean.

CLEANING BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE

The primary air inlet holes allow the proper amount of air to mix with the gas. This provides a clean burning flame. Keep these holes clear of dust, dirt, and lint. Clean these air inlet holes prior to each heating season. Blocked air holes will create soot. We recommend that you clean the unit every 2,500 hours of operation or every three months.

We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt. To clean these parts we recommend using compressed air no greater than 30 PSI. Your local computer store, hardware store, or home center may carry compressed air in a can. You can use a vacuum cleaner in the blow position. If using compressed air in a can, please follow the directions on the can. If you don't follow directions on the can, you could damage the pilot assembly.

1. Shut off the unit, including the pilot. Allow the unit to cool for at least thirty minutes.

2. Inspect burner, pilot, and primary air inlet holes on injector holder for dust and dirt (see Figure 31).

3. Blow air through the ports/slots and holes in the burner.

Injector Holder (May Be Brass or Aluminum Depending on Model)

Burner Tube

Primary Air Inlet Holes (Shape of Holes May Vary by Model)

Figure 31 - Injector Holder On Outlet Burner Tube

107068

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20

CLEANING AND MAINTENANCE TECHNICAL SERVICE SERVICE HINTS REPLACEMENT PARTS

CLEANING AND MAINTENANCE

Continued

4. Check the injector holder located at the end of the burner tube again. Remove any large particles of dust, dirt, lint, or pet hairs with a soft cloth or vacuum cleaner nozzle.

5. Blow air into the primary air holes on the injector holder.

6. In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4.

Clean the pilot assembly also. A yellow tip on the pilot flame indicates dust and dirt in the pilot assembly. There is a small pilot air inlet hole about two inches from where the pilot flame comes out of the pilot assembly (see Figure 32). With the unit off, lightly blow air through the air inlet hole. You may blow through a drinking straw if compressed air is not available.

Ports/Slots

Burner Tube

Pilot Assembly

Pilot Air Inlet Hole

Figure 32 - Pilot Inlet Air Hole

LOGS

• If you remove logs for cleaning, refer to Installing Logs, page

13 through 15, to properly replace logs.

• Replace log(s) if broken or chipped (dime-sized or larger).

BURNER PRIMARY AIR HOLES

Air is drawn into the burner through the 8 holes in the brass fitting at the entrance to the burner. These holes may become blocked with dust or lint. Periodically inspect these holes for any blockage and clean as necessary. Blocked air holes will create soot.

MAIN BURNER

Periodically inspect all burner flame holes with the heater running. All slotted burner flame holes should be open with yellow flame present. All round burner flame holes should be open with a small blue flame present. Some burner flame holes may become blocked by debris or rust, with no flame present. If so, turn off heater and let cool. Remove blockage, blocked burner flame holes will create soot.

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. If so, contact DESA International’s Technical Service Department at 1-866-672-6040.

You can also visit DESA International’s technical service web site at www.desatech.com.

SERVICE HINTS

When Gas Pressure Is Too Low

• pilot will not stay lit

• burners will have delayed ignition

• heater will not produce specified heat

• propane/LP gas supply may be low You may feel your gas pressure is too low. If so, contact your local

natural or propane/LP gas supplier.

REPLACEMENT PARTS

Note:

Use only original replacement parts. This will protect your

warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA International’s Technical Service Department at 1-866-672-6040.

When calling DESA International, have ready

• your name

• your address

• model and serial numbers of your heater

• how heater was malfunctioning

• type of gas used (propane/LP or natural gas)

• purchase date Usually, we will ask you to return the part to the factory.

PARTS NOT UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA International at 1-866-672-6040 for referral information.

When calling DESA International, have ready

• model number of your heater

• the replacement part number

For more information, visit www.desatech.com

107068

TROUBLESHOOTING

21

TROUBLESHOOTING

Note:

For additional help, visit DESA

International’s technical service web site at www.desatech.com.

Note:

All troubleshooting items are listed in

order of operation.

OBSERVED PROBLEM

When ignitor button is pressed, there is no spark at ODS/pilot

When ignitor button is pressed, there is spark at ODS/pilot but no ignition

WARNING: Turn off and unplug heater and let cool before servicing. Only a qualified service person should service and repair heater.

POSSIBLE CAUSE

1. Ignitor electrode not connected to ignitor cable

2. Ignitor cable pinched or wet

3. Piezo ignitor nut is loose

4. Broken ignitor cable

5. Bad piezo ignitor

6. Ignitor electrode broken

7. Ignitor electrode positioned wrong

1. Gas supply turned off or equipment shutoff valve closed

2. Control knob not in PILOT position

3. Control knob not pressed in while in PILOT position

4. Air in gas lines when installed

5. Depleted gas supply (propane/LP only)

6. ODS/pilot is clogged

7. Gas regulator setting is not correct

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry

3. Tighten nut holding piezo ignitor to base panel of log set. Nut is located behind base panel

4. Replace ignitor cable

5. Replace piezo ignitor

6. Replace piezo ignitor

7. Replace piezo ignitor

1. Turn on gas supply or open equipment shutoff valve

2. Turn control knob to PILOT position

3. Press in control knob while in PILOT position

4. Continue holding down control knob. Repeat igniting operation until air is removed

5. Contact local propane/LP gas company

6. Clean ODS/pilot (see Cleaning and Maintenance, page 19) or replace ODS/ pilot assembly

7. Replace gas regulator

ODS/pilot lights but flame goes out when control knob is released

For more information, visit www.desatech.com

107068

1. Control knob not fully pressed in

2. Control knob not pressed in long enough

3. Equipment shutoff valve not fully open

4. Pilot flame not touching thermocouple, which allows thermocouple to cool, causing pilot flame to go out. This problem could be caused by one or both of the following: A) Low gas pressure B) Dirty or partially clogged ODS/pilot

5. Thermocouple connection loose at control valve

6. Thermocouple damaged

7. Control valve damaged

1. Press in control knob fully

2. After ODS/pilot lights, keep control knob pressed in 30 seconds

3. Fully open equipment shutoff valve

4. A) Contact local natural or propane/LP gas company B) Clean ODS/pilot (see Cleaning and Maintenance, page 19) or replace ODS/ pilot assembly

5. Hand tighten until snug, then tighten 1/4 turn more

6. Replace thermocouple

7. Replace control valve

TROUBLESHOOTING

22

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

Burner does light after ODS/pilot is lit

Delayed ignition of burner

Burner backfiring during combustion

Slight smoke or odor during initial operation

Moisture/condensation noticed on windows

POSSIBLE CAUSE

1. Burner orifice clogged

2. Inlet gas pressure is too low

3. Burner orifice diameter is too small

1. Manifold pressure is too low

2. Burner orifice clogged

1. Burner orifice is clogged or damaged

2. Damaged burner

3. Gas regulator defective

1. Not enough air

2. Gas regulator defective

3. Residues from manufacturing processes and logs curing

1. Not enough combustion/ventilation air

REMEDY

1. Clean burner (see Cleaning and Maintenance, page 19) or replace burner orifice

2. Contact local natural or propane/LP gas company

3. Replace burner orifice

1. Contact local natural or propane/LP gas company

2. Clean burner (see Cleaning and Mainte- nance, page 19) or replace burner orifice

1. Clean burner (see Cleaning and Mainte- nance, page 19) or replace burner orifice

2. Replace damaged burner

3. Replace gas regulator

1. Check burner for dirt and debris. If found, clean burner (see Cleaning and Maintenance, page 19)

2. Replace gas regulator

3. Problem will stop after a few hours of operation

1. Refer to Air for Combustion and Venti- lation requirements (page 4)

Heater produces a whistling noise when burner is lit

White powder residue forming within burner box or on adjacent walls or furniture

For more information, visit www.desatech.com

1. Turning control knob to HI position when burner is cold

2. Air in gas line

3. Air passageways on heater blocked

4. Dirty or partially clogged burner orifice

1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn into a white powder residue

1. Turn control knob to LO position and let warm up for a minute

2. Operate burner until air is removed from line. Have gas line checked by local natural or propane/LP gas company

3. Observe minimum installation clearances (see pages 7 through 9)

4. Clean burner (see Cleaning and Mainte- nance, page 19) or replace burner orifice

1. Turn heater off when using furniture polish, wax, carpet cleaners, or similar products

107068

TROUBLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your

building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

TROUBLESHOOTING

23

IMPORTANT:

supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

Operating heater where impurities in air exist may create odors. Cleaning

OBSERVED PROBLEM

Heater produces a clicking/ticking noise just after burner is lit or shut off

Heater produces unwanted odors

Heater shuts off in use (ODS operates)

Gas odor even when control knob is in OFF position

POSSIBLE CAUSE

1. Metal expanding while heating or contracting while cooling

1. Heater burning vapors from paint, hair spray, glues, cleaners, chemicals, new carpet, etc. (See ment above)

2. Low fuel supply (propane/LP only)

3. Gas leak. See W arning statement at

top of page

1. Not enough fresh air is available

2. Low line pressure

3. ODS/pilot is partially clogged

1. Gas leak. See W arning statement at

top of page

2. Control valve defective

IMPORTANT

state-

REMEDY

1. This is common with most heaters. If noise is excessive, contact qualified service person

1. Open window and ventilate room. Stop using odor causing products while heater is running

2. Refill supply tank (propane/LP only)

3. Locate and correct all leaks (see Check- ing Gas Connections, page 12)

1. Open window and/or door for ventilation

2. Contact local natural or propane/LP gas company

3. Clean ODS/pilot (see Cleaning and Maintenance, page 19)

1. Locate and correct all leaks (see Check- ing Gas Connections, page 12)

2. Replace control valve

Gas odor during combustion

Log set cycles to pilot, but room temperature drops to a lower than ideal level before log set comes back on

For more information, visit www.desatech.com

107068

1. Foreign matter between control valve and burner

2. Gas leak. See W arning statement at

top of page

1. Thermostat sensing bulb needs to be repositioned

1. Take apart gas tubing and remove foreign matter

2. Locate and correct all leaks (see Check- ing Gas Connections, page 12)

1. Reposition thermostat sensing bulb (see

Optional Positioning of Thermostat Sensing Bulb, page 24

OPTIONAL POSITIONING OF THERMOSTAT SENSING BULB

24

OPTIONAL POSITIONING OF THERMOSTAT SENSING BULB

For Masonry and Factory-built Metal Fireplace

If your log set cycles to pilot, but the room temperature drops to a lower than ideal comfort level before the log set comes back on, you may want to reposition the thermostat sensing bulb.

The thermostat sensing bulb is located near the gas valve assembly on the mounting bracket. This location allows the thermostat to keep the room temperature at an ideal comfort level for most fireplace applications. For positioning the thermostat sensing bulb elsewhere, an adhesive-backed mounting clip is available.

Tools needed: 1/4" hex driver or socket

1. Remove logs. Locate the gas valve assembly and thermostat sensing bulb (see Figure 33).

2. With 1/4" hex driver or socket, loosen the thermostat screw. Carefully slide the thermostat sensing bulb out of the retaining clamp (see Figure 35).

Note:

Do not remove the screw. Make sure you tighten the

screw after removing the thermostat sensing bulb.

IMPORTANT:

bulb or capillary.

3. The thermostat sensing bulb may be located to the lower right front side of fireplace. Determine location of sensing bulb, but do not mount sensing bulb until step 5. If you have a masonry fireplace, see Figure 36 for location. If you have a factorybuilt metal fireplace, see Figure 37 for location. If your fireplace has glass doors, position sensing bulb directly behind door gap on right bottom side (see Figure 38).

4. The mounting clip must be a minimum of 3" from bottom of fireplace to prevent crimping of capillary. Once you have decided on a location, clean the area thoroughly. Remove the paper backing from the adhesive on back of mounting clip. Press the clip into the new location so that the thermostat sensing bulb will be positioned vertically with the capillary at the bottom (see Figure 39). Slide the thermostat sensing bulb into the clip.

IMPORTANT:

Gas Valve Assembly

Figure 33 - Location of Gas Valve Assembly and Thermostat Sensing Bulb

Do not force or bend the thermostat sensing

Do not crimp capillary.

Thermostat

Mounting Bracket

Sensing Bulb

Retaining Clamp

Figure 34 - Adhesivebacked Mounting Clip

Thermostat Sensing Bulb

Adhesive-backed Mounting Clip

Figure 36 - Locating Thermostat Sensing Bulb on Masonry Fireplace

Thermostat Sensing Bulb

Adhesive-backed Mounting Clip

Figure 38 - Installing Thermostat Sensing Bulb behind Glass Doors

Figure 35 - Removing Thermostat Sensing Bulb

Thermostat Sensing Bulb

Adhesive-backed Mounting Clip

Glass Doors

Capillary

Figure 37 - Locating Thermostat Sensing Bulb on Factory-built Metal Fireplace

Thermostat Sensing Bulb

Figure 39 - Positioning the Thermostat Sensing Bulb in the Vertical Position with the Capillary at the Bottom

Thermostat Screw

Capillary

Thermostat Sensing Bulb

Adhesivebacked Mounting Clip

Do Not Crimp Capillary

For more information, visit www.desatech.com

107068

SPECIFICATIONS

18" Model 18" Model 24" Model 24" model (CGS2718P) (CLD3018PA) (CGS3124P) (CLD3924PTA)

Btu (Variable) 16,000/27,000 16,000/30,000 16,000/31,500 20,000/39,000 Type Gas Propane/LP Only Propane/LP Only Propane/LP Only Propane/LP Only Ignition Piezo Piezo Piezo Piezo Manifold Pressure 8.0" W.C. 8.0" W.C. 8.0" W.C. 8.0" W.C. Inlet Gas Pressure

(in. of water) Maximum 14" 14" 14" 14"

Minimum* 11" 11" 11" 11"

Shipping Weight 27 lbs. 29 lbs. 29lbs. 27 lbs. * For the purpose of input adjustment

18" Model 18" Model 24" Model 24" Model (CGS2718N) (CLD3018NA) (CGS3124N) (CLD3924NTA)

Btu (Variable) 16,000/27,000 16,000/30,000 16,000/31,500 20,000/39,000 Type Gas Natural Gas Only Natural Gas Only Natural Gas Only Natural Gas Only Ignition Piezo Piezo Piezo Piezo Manifold Pressure 3.5" W.C. 3.5" W.C. 3.5" W.C. 3.5" W.C. Inlet Gas Pressure (in. of water)

Maximum 10.5" 10.5" 10.5" 10.5" Minimum* 5" 5" 5" 5"

Shipping Weight 27 lbs. 27 lbs. 29 lbs. 29lbs * For the purpose of input adjustment

25

107068

For more information, visit www.desatech.com

ILLUSTRATED PARTS BREAKDOWN

26

Models CGS2718N, CGS2718P, CGS3124N and CGS3124P

ILLUSTRATED PARTS BREAKDOWN

Variable Manually-Controlled Winchester Oak Models

CGS2718N, CGS2718P CGS3124N, CGS3124P

6

12

3

Natural Gas Pilot Shown

20

18

10

1

2

17

19

11

5

21

4

13

22

19

16

For more information, visit www.desatech.com

14

15

21

18

7

8

21

9

107068

Models CGS2718N, CGS2718P, CGS3124N and CGS3124P

PARTS LIST

Variable Manually-Controlled Winchester Oak Models

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 20 of this manual.

KEY PART NUMBER NO.

1 103729-02 103729-02 103729-01 103729-01 Back Log (#1) 1 2 103730-02 103730-02 103730-01 103730-01 Front Log (#2) 1 3 103731-02 103731-02 103731-01 103731-01 Crossover Log (#3) 1 4 102775-02CK 102775-02CK 102775-01CK 102775-01CK Painted Base Assembly 1 5 102844-01 102844-01 102844-01 102844-01 Lower Bracket 1 6 102966-01 102966-01 102966-01 102966-01 Upper Bracket 1 7 098867-14 098867-10 098867-14 098867-10 Gas Regulator 1 8 102780-01 102780-03 102780-01 102780-03 Outlet Burner Tube 1 9 102798-01 102798-01 102798-01 102798-01 Inlet Tube 1 10 099056-20 099056-21 099056-18 099056-19 Burner Orifice Injector 1 11 102843-01 102843-01 102843-01 102843-01 Burner Clip 1 12 102963-01 102963-01 102773-01 102773-01 Burner 1 13 102568-07 102568-08 102568-07 102568-08 Control Valve 1 14 098508-01 098508-01 098508-01 098508-01 Valve Retainer Nut 1 15 098354-01 098354-01 098354-01 098354-01 Control Knob 1 16 102445-01 102445-01 102445-01 102445-01 Piezo Ignitor 1 17 098249-01 098249-01 098249-01 098249-01 Nut, M5 2 18 099387-08 099387-08 099387-08 099387-08 Pilot Tube 1 19 098271-07 098271-07 098271-07 098271-07 Ignitor Cable 1 20 104285-01 104286-01 104285-01 104286-01 ODS Pilot 1 21 M11084-38 M11084-38 M11084-38 M11084-38 Screw, Hex Head (#8-18 x .38) 11 22 098276-01 098276-01 098276-01 098276-01 Hex Head Plug, 1/8" NPT 1

CGS2718N CGS2718P CGS3124N CGS3124P DESCRIPTION QTY.

PARTS LIST

27

107068

PARTS AVAILABLE — NOT SHOWN

100563-01 100563-01 100563-01 100563-01 Warning Plate 1 101055-02 101055-02 101055-02 101055-02 Lighting Instructions Plate 1 100565-01 100565-01 100565-01 100565-01 Warning Plate Fastener 1 100639-01 100639-01 100639-01 100639-01 Caution Decal 1 101449-04 101449-04 101449-04 101449-04 Control Position Decal 1 101137-02 101137-02 101137-02 101137-02 Hardware Kit 1 108917-01 108917-01 108917-01 108917-01 Information Video 1 GA6060 GA6060 GA6060 GA6060 Lava Rock 1

For more information, visit www.desatech.com

ILLUSTRATED PARTS BREAKDOWN

28

Models CLD3018NA and CLD3018PA

ILLUSTRATED PARTS BREAKDOWN

Variable Manually-Controlled Royal English Oak Model

CLD3018NA CLD3018PA

3

11

10

4

1

2

19

17

18

22

Natural Gas Pilot Shown

9

23

16

13

12

5

20

17

21

7

8

20

6

20

18

14

15

For more information, visit www.desatech.com

107068

PARTS LIST

Variable Manually-Controlled Royal English Oak Model

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 20 of this manual.

KEY PART NUMBER NO. CLD3018NA CLD3018PA DESCRIPTION QTY.

1 104933-02 104933-02 Middle Log (#1) 1 2 104934-02 104934-02 Back Log (#2) 1 3 104932-02 104932-02 Front Log (#3) 1 4 104935-02 104935-02 Crossover Log (#4) 1 5 102844-02 102844-02 Lower Bracket 1 6 102966-02 102966-01 Upper Bracket 1 7 098867-14 098867-10 Gas Regulator 1 8 102798-01 102798-01 Inlet Tube 1 9 102779-03 102779-01 Outlet Burner Tube 1 10 099056-26 099056-16 Burner Orifice Injector 1 11 102843-01 102843-01 Burner Clip 1 12 102980-01 102772-01 Burner 1 13 102568-07 102568-05 Control Valve 1 14 098508-01 098508-01 Valve Retainer Nut 1 15 098354-01 098354-01 Control Knob 1 16 102445-01 102445-01 Piezo Ignitor 1 17 099387-08 099387-08 Pilot Tube 1 18 098271-07 098271-07 Ignitor Cable 1 19 104285-01 104286-01 ODS Pilot 1 20 M11084-38 M11084-38 Screw, Hex Head (#8-18 x .38) 11 21 098276-01 098276-01 Hex Head Plug, 1/8" NPT 1 22 098249-01 098249-01 Nut, M5 2 23 102775-04CK 102775-01CK Painted Base Assembly 1

PARTS AVAILABLE — NOT SHOWN

PARTS LIST

Models CLD3018NA and CLD3018PA

29

107068

100563-01 100563-01 Warning Plate 1 101055-02 101055-02 Lighting Instructions Plate 1 100565-01 100565-01 Warning Plate Fastener 1 100639-01 100639-01 Caution Decal 1 101449-04 101449-04 Control Position Decal 1 101137-02 101137-02 Hardware Kit 1 108917-01 108917-01 Information Video 1 GA6060 GA6060 Lava Rock 1

For more information, visit www.desatech.com

ILLUSTRATED PARTS BREAKDOWN

30

Models CLD3924NTA and CLD3924PTA

ILLUSTRATED PARTS BREAKDOWN

Thermostatically-Controlled Royal English Oak Model

CLD3924NTA CLD3924PTA

3

10

4

1

2

18

17

20

Natural Gas Pilot Shown

8

21

16

9

5

11

22

15

17

19

23

7

12

6

19

13

19

14

For more information, visit www.desatech.com

107068

PARTS LIST

Thermostatically-Controlled Royal English Oak Model

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 20 of this manual.

KEY PART NUMBER NO. CLD3924NTA CLD3924PTA DESCRIPTION QTY.

1 109072-01 109072-01 Middle Log (#1) 1 2 109073-01 109073-01 Rear Log (#2) 1 3 109074-01 109074-01 Front Log (#3) 1 4 109075-01 109075-01 Crossover Log (#4) 1 5 102966-01 102966-01 Upper Bracket 1 6 098867-14 098867-10 Gas Regulator 1 7 102981-01 102981-01 Inlet Tube 1 8 102983-01 102983-01 Outlet Burner Tube 1 9 099056-16 099056-16 Burner Orifice Injector 1 10 102843-01 102843-01 Burner Clip 1 11 102772-01 102772-01 Burner 1 12 101329-20 101329-19 Thermostat Gas Valve Assembly 1 13 102979-01 102979-01 Thermostat Bracket 1 14 098544-01 098544-01 Thermobulb Clip 1 15 102445-01 102445-01 Piezo Ignitor 1 16 099387-09 099387-09 Pilot Tube 1 17 098271-07 098271-07 Ignitor Cable 1 18 104285-01 104286-01 ODS Pilot 1 19 M11084-38 M11084-38 Hex Screw, #8-18 x .38 15 20 098249-01 098249-01 Nut, M5 2 21 099211-01 099211-01 Hex Screw, 10-16 x 2.50 2 22 102775-05CK 102775-05CK Painted Base Assembly 1 23 102844-01 102844-01 Lower Bracket 1

PARTS LIST

Models CLD3924NTA and CLD3924PTA

31

107068

PARTS AVAILABLE — NOT SHOWN

100563-01 100563-01 Warning Plate 1 101054-01 101054-01 Lighting Instructions Plate 1 100565-01 100565-01 Warning Plate Fastener 1 100639-01 100639-01 Caution Decal 1 101137-02 101137-02 Hardware Kit 1 108917-01 108917-01 Information Video 1 GA6060 GA6060 Lava Rock 1

For more information, visit www.desatech.com

32

ACCESSORIES PARTS CENTRAL

ACCESSORIES

Purchase these fireplace accessories from your local dealer. If they can not supply these accessories, either contact your nearest Parts Central or call DESA International’s Sales Department at 1-866-672-6040 for information. You can also write to the address listed on the back page of this manual.

EQUIPMENT SHUTOFF VALVE - GA5010

For all models. Equipment shutoff valve with 1/8" NPT tap. Fits 1/2" NPT pipe.

DAMPER CLAMP - GA6080

(Not Shown)

For variably-controlled models. Permanently opens chimney flue damper for vented operation.

FIREPLACE HOOD

Black - GA6050 Brass - GA6052 Antique Brass - GA6053

For all models. Helps deflect heat away from mantel or wall above fireplace.

LAVA ROCK - GA6060

(Not Shown)

For all models. Order when additional rock is desired. (2 lb. bag).

PARTS CENTRAL

These Parts Centrals are privately owned businesses. They have agreed to support our customer’s needs by providing original replacement parts and accessories.

Baltimore Electric

1348 Dixwell Avenue Hamden, CT 06514-0322 1-800-397-7553 203-248-7553 Parts Department

Portable Heater Parts

342 N. County Rd. 400 East Valparaiso, IN 46383-9704 All States 219-462-7441 1-800-362-6951 sales@portableheaterparts.com techservice@portableheaterparts.com

FBD

1349 Adams Street Bowling Green, KY 42103-3414 270-846-1199 1-800-654-8534 Fax: 1-800-846-0090 franktalk@aol.com

Master Parts Dist.

1251 Mound Ave NW Grand Rapids, MI 49504-2672 616-791-0505 1-800-446-1446 Fax: 616-791-8270 www.nbmc.com

Washer Equipment Co.

1715 Main Street Kansas City, MO 64108-2195 KS, MO, AR 816-842-3911 www.washerparts.com

East Coast Energy Products

707 Broadway W. Long Branch, NJ 07764-1542 732-870-8809 1-800-755-8809 www.njplaza.com/ecep

Dayton Hardware

P.O. Box 275 North Dayton Station Dayton, OH 45404-0275 All States 937-258-3721 OH 1-800-762-3426

Halco Enterprises

208 Carter Drive, Unit 21 West Chester, PA 19382-4500 610-430-7717 1-800-368-0803 www.halcoenterprises.com

LA Porte’s Parts & Service

2444 N. 5th Street Hartsville, SC 29550-7704 803-332-0191 Parts Department

Cans Unlimited, Inc.

P.O. Box 645 Taylor, SC 29687-0013 All States 803-879-3009 1-800-845-5301 cuisales@aol.com

For more information, visit www.desatech.com

107068

OWNER'S REGISTRATION FORM

In order to provide better customer service for this and future purchases, we recommend that you register your product with us. You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owner’s Registration Form and mail to the address on the back of this owner’s manual. Please provide the following product information:

Brand: Model: Date Purchased: Serial Number: First Name: Last Name: Address: City: State: Zip: Country: Home Phone: ( ) - E-Mail:

Please answer the following questions to register your product with DESA International:

1. Where will the product be used? ❍ Living/Family Room ❍ Office/Warehouse ❍ Utility Shed/Outbuilding ❍ Garage ❍ Bedroom ❍ Bathroom ❍ Other

2. If you bought this product yourself, did you plan to purchase this type of product before going into the store? ❍ Yes ❍ No

3. Who selected the product? ❍ Male ❍ Female ❍ Both

4. What is the population of your area? ❍ Under 10,000 ❍ 10,000 to 25,000 ❍ 25,000 to 50,000 ❍ 50,000 to 100,000 ❍ 100,000 to 250,000 ❍ Over 250,000

5. What is your primary source of heat? ❍ Propane (LP Gas) ❍ Fuel Oil ❍ Wood ❍ Natural Gas ❍ Electric ❍ Other

6. How was the product installed? ❍ Professional Installer ❍ Self ❍ Other

7. Cost of product excluding sales tax? $___________________

8. Cost to install product? $____________________

9. Type of store where product was purchased? ❍ Hardware ❍ Propane Dealer ❍ Natural Gas/Utility Co. ❍ Home Center/Builder’s Supply ❍ Fireplace or Hearth Shop ❍ Farm Store ❍ Other

10. What motivated you to buy this product? ❍ Sudden Cold Weather ❍ Replace Older Model ❍ D.I.Y. Home Project ❍ Emergency Back-Up Heat ❍ Heater was on Sale ❍ Energy Savings/High Efficiency ❍ Construction Project ❍ Other

11. How did you learn about this product brand? ❍ Advertising ❍ Relative or Friend ❍ Store Display ❍ Other ________________________

12. Level of Education of Purchaser: ❍ Some High School ❍ Completed High School ❍ Completed College ❍ Completed Graduate School

13. Age of Purchaser: ❍ Under 20 ❍ 20 - 29 ❍ 30 - 39 ❍ 40 - 49 ❍ 50 - 59 ❍ 60 or Over

14. Buyer’s total annual household income: ❍ Under $15,000 ❍ $15,000 to $19,999 ❍ $20,000 to $34,999 ❍ $35,000 to $49,999 ❍ $50,000 to $74,999 ❍ $75,000 to $99,999 ❍ $100,000 and Over

15. Store where product was purchased: Name: ______________________________________ City: _______________________ State: __________

16. In choosing this product, how important were the following:

Availability Price Brand Name Overall Quality Heat Output Made in USA Warranty Local Service Value for Price Prior Brand Experience Controls Location Thermostat, Remote, or Manual Operation Ease of Operation Special Features Salesperson’s Recommendation Friend/Relative’s Recommendation Portability

For more information, visit www.desatech.com

Quiet Operation

107068

Not Important Somewhat Important Very Important

(Comfort Glow, Vanguard, etc.) (EFP33PR, VTGH33NR, etc.)

Note:

Keep receipt for warranty verification.

7 or 9 digit number located on product or identification tag.

❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍

33

34

2701 Industrial Drive P.O. Box 90004 Bowling Green, KY 42102-9004

Postage

Required

For more information, visit www.desatech.com

107068

NOTES

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35

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For more information, visit www.desatech.com

107068

36

WARRANTY INFORMATION

KEEP THIS WARRANTY

Model Serial No. Date Purchased

Always specify model and serial numbers when communicating with the factory. We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty. We make

no other warranty, expressed or implied.

LIMITED WARRANTY

COMFORT GLOW VENT-FREE GAS LOG HEATERS

DESA International warrants this product to be free from defects in materials and components for two (2) years from the date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.

This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this heater to proper operating condition and an allowance for labor when provided by a DESA Authorized Service Center. Warranty part(s) MUST be obtained through authorized dealers of this product and/or DESA International who will provide original factory replacement parts. Failure to use original factory replacement parts voids this warranty. The heater MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit.

This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost, labor, transportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner.

TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO TWO (2) YEARS ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA INTERNATIONAL’S LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA INTERNATIONAL SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages, so the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. For information about this warranty write:

2701 Industrial Drive P.O. Box 90004 Bowling Green, KY 42102-9004

www.desatech.com

107068 01

NOT A UPC

For more information, visit www.desatech.com

107068-01 Rev. B 08/01

107068

Desa CGS2718P, CLD3018NA, CGS3124N, CLD3018PA, CGS2718N User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual