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ELECTRIC STOVE
MODEL CGESS
SAFETY INFORMATION AND OPERATION MANUAL
Read these instructions completely before operating
electric stove. Failure to follow them could cause a
heater malfunction resulting in serious injury and/or
property damage.
Save this manual for future reference.
For more information, visit www.desatech.com
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TABLE OF CONTENTS
Safety Information ............................................... 2
Listing A
pprovals ................................................. 3
Unpacking and Testing the Unit ........................... 3
Product DimensionS & Specifications ................. 3
Grounding Instructions ........................................ 4
Operating Instructions ......................................... 4
SAFETY INFORMATION
WARNING: Improper installation, adjustment, alteration,
service or maintenance can
cause injury or property damage.
Refer to this manual for further
information.
WARNING: Risk of fire - keep
combustible material away from
the front of the heater. Keep elec
trical cords, drapery and other
furnishings at least 3 feet from the
front and sides of electric stove.
WARNING: Servicing should
be done only while the heater
is disconnected from the power
supply circuit.
WARNING: Any other use not
recommended or described in
your owner’s manual may cause
fire, burns, electric shock and/or
other serious injuries or death.
Your electric stove is classified as an electric
heater. As with any electrical appliance and particularly with electric heaters, basic precautions
must be followed in order to reduce the risk of
fire, burns, electrical shocks and/or other serious
injuries or death.
1. Read all instructions before using this heater.
2. The unit can become hot when in use. To avoid
accidental burns, do not allow bare skin to come
into contact with the hot surfaces of the unit. Keep
children and pets away from unit when in use.
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Cleaning and Maintenance .................................. 4
Technical Service ................................................
Replacement Parts .............................................. 6
Troubleshooting ...................................................
Warranty Information ...........................
3. Keep combustible materials, such as furniture,
pillows, bedding, papers, clothes and curtains
at least 3 feet from heater. Do not use this unit
in areas where gasoline, paint or other flammable liquids or their associated vapors may
be present.
4. Do not use this unit for drying wet clothes.
5. Do not operate unit if it is damaged or has mal
functioned. If you suspect the unit is damaged,
return it to an authorized service facility for
examination, electrical or mechanical adjust
ment or repair.
6. Do not use this unit outdoors.
7. Do not use or install this unit in areas prone to
dampness or where it may come into contact
with water. This heater is not intended for use
in bathrooms, laundry areas or other locations
where water may be present.
8. To reduce the risk of fire, do not place or
install this unit in areas where the ventilation
or circulation ducts may become blocked.
9. Do not insert or allow foreign objects to enter
any of the ventilation or circulation ducts as
this may cause electric shock, fire or otherwise
damage the unit.
10. The unit's power supply cord must be con
nected to a properly grounded and protected,
120-volt electrical outlet. Always use ground
fault protection where required by the electri
cal code. To reduce the risk of fire, avoid running power supply cord under rugs, carpets,
etc. Keep the power supply cord away from
high traffic area where it may pose a tripping
hazard.
11. Avoid the use of an extension cord because the
extension cord may overheat and cause a risk of
fire. However, if you have to use an extension
cord, the cord should be No. 14 AWG minimum
size with a grounding plug and rated not less than
1875 WATTS.
Back Cover
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SAFETY INFORMATION
10.2"
21.5"
14.2"
Continued
12. Always disconnect the unit from the power
supply before performing any cleaning, light
bulb replacement, maintenance, relocating the
heater or when the unit is not in use for long
periods of time.
13. When transporting or storing the unit, keep
it in a dry location, free from dust, excessive
vibration or other factors, which may damage
the unit.
LISTING APPROVALS
This heater has been tested in accordance with the
CSA Standards for fixed and location-dedicated
electric room heaters in the United States. All
components are UL or CSA safety certified.
If you need assistance during installation, please con
tact your local dealer or the DESA Heating Products
Technical Services Department at 1-866-672-6040.
PRODUCT DIMENSIONS &
SPECIFICATIONS
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Figure 1 - Heater Dimensions
UNPACKING AND
TESTING THE UNIT
Carefully remove the unit from the box. Prior to
permanently installing the unit, test to make sure
the unit operates properly by plugging the power
supply cord into a conveniently located 120-volt
grounded outlet.
CAUTION: The unit's power
supply cord must be connected
to a properly grounded and protected 120-volt outlet. Always
use ground fault protection
where required by the electri
cal code.
WARNING: Do not operate
the unit if it is damaged or has
malfunctioned . If you suspect the
unit is damaged, return the unit
to an authorized service facility
for examination, electrical or mechanical adjustment or repair.
Frequency 60 Hz
Heater Power 1500 W
Heater Output 5000 BTUs
Power Supply 120V; 15 Amp
Grounded, Circuit
Note: A dedicated power supply circuit is recommended for the unit but not required. Additional
electrical appliances on the same circuit may exceed the current (amperage) rating for that circuit.
If after the installation of your unit, the circuit
breaker trips or the fuse fails on a repeated basis,
then a dedicated circuit will likely be required. Any
new wiring must be done in compliance with local
and national codes and other applicable regula
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tions in order to reduce the risk of fire, electric
shock or other injuries. Therefore, it is strongly
recommended that you hire a licensed electrician
to complete any such work.
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GROUNDING
INSTRUCTIONS
This stove is for use on 120 volts. The cord has a
plug as shown in Figure 2. An adapter is available
for connecting three-blade grounding-type plugs
to two-slot receptacles. The green grounding lug
extending from the adapter must be connected to
a permanent ground such as a properly grounded
outlet box. The adapter should not be used if a
three-slot grounded receptacle is available.
You should hear a small clicking sound indicat
ing the heater has started and heat will emit
from the vents at the top of the unit from the
front. To turn off heater, turn the dial counter
clockwise past number 1 and turn the Heater
Switch to OFF position. To increase the desired
temperature, turn the dial clockwise towards
Number 9.
Main Power
Flame Switch
Switch
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Grounding Pin
Figure 2 - Grounding Methods
Adapter
OPERATING
INSTRUCTIONS
Once the unit has been properly connected to a
ground electrical outlet, it is ready to operate.
Note: Ensure the circuit breakers for power
supply are turned on.
CONTROL PANEL OPERATION
Controls are located on the back of the unit near
the top (see Figure 3).
1. Main ON/OFF power switch: This switch is
located at the furthest right corner on the
control panel when looking at the back of
the unit. Turn the switch to ON and unit
will be ready to operate. The "|" indicates
ON and "O" indicates OFF.
2. Flame ON/OFF Switch: This switch is
located in the middle between the Main
ON/OFF switch and the Heater ON/OFF
switch on the control panel when looking at
the back of the unit. Turn the switch to ON
and the flame effect will turn on. The "|"
indicates ON and the "O" indicates OFF.
3. Heater ON/OFF Switch: This switch is
located to the left of the Flame ON/OFF
switch on the control panel. It has a symbol
of the sun directly below it.
4. Thermostat Control Dial: This dial is located
at the furthest left corner on the control panel.
It has a symbol of a thermostat directly below
it. Turn the dial clockwise past the number 8.
Built-In
Thermostat
Figure 3 - Electric Stove Control Panel
Heater Switch
CLEANING AND
MAINTENANCE
WARNING: Always disconnect power and allow the heater
to cool before performing any
cleaning, maintenance or relocation of this heater. Turn controls
to OFF and remove plug from
outlet or turn off circuit breaker
to heater.
Turn off heater and circuit breaker to heater before
performing any cleaning and/or maintenance. Allow heater to cool completely.
BULB REPLACEMENT
WARNING: The halogen light
bulbs in your unit can become
extremely hot. Allow at least 10
minutes between turning off the
heater and removing the light
bulbs to avoid accidental burns.
There are a total of 4 ( halogen light bulbs (type
GX6.35 rated 120 volts, 35 watts) in your unit.
• 1 bulbs provide illumination for the ember bed
beneath the log set
• 1 bulbs provide illumination for the flame
generation assembly
• 2 bulbs for replacement
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CLEANING AND
MAINTENANCE
Continued
Most halogen light bulbs are rated to last approximately 1800 hours. Like all light bulbs, halogen
bulbs require periodic replacement. When the
bulbs in your unit have burned out you will notice
or more of the following:
• Flame is dim or dark in certain areas
• Log set ember bed appears dim or dark in
certain areas
WARNING: Do not install
replacement bulbs that exceed
specified maximum watts.
8. Secure the rear cover of the unit to the main
frame by reattaching the 6 screws remove in
step 1.
Screws
Screws
Figure 5 - Screw Locations
Figure 4 - Replacement Light Bulb
Your unit must be opened in order to replace the
light bulbs. To reduce the number of times you
need to open the unit, replace all bulbs at the
same time if they are close to the end of their
rated life.
Tools Required: Phillips Screw Driver
Replacing Flame Generation Bulb
1. Unplug unit from the power supply.
2. Remove the six screws from the back of stove
as shown in Figure 5. Remove back plate.
3. Locat e the flam e gen eration cylindri ca l
drum (see Figure 6). It is constructed of two
removable halves. They are two matte black
sheet-metal pieces with holes in them, either
of which can be removed from the unit.
4. Squeeze half of drum cylinder until its top
edge clears the top drum track. Remove the
bottom edge of the cylinder drum from the
bottom drum track. This will give you access
to the light bulbs.
sive pressure on the drum cylinder as this may
cause damage.
5. Remove spring clip. Hold socket and pull out
old bulb.
6. Hold socket and push in new bulb. Replace
spring clip.
7. Insert bottom edge of removed cylinder half
into bottom of drum track. Gently squeeze
drum cylinder until it's top edge fits into top
drum rack.
Note: Do not exert exces-
Cylinder
Flame
Generation
Bulb
Ember Bed
Bulb
Figure 5 - Cylinder and Bulb Locations
Replacing Ember Bed Bulbs
1. Unplug unit from the power supply.
2. Remove the six screws from the back of stove
as shown in Figure 5. Remove back plate.
3. Locate the ember bed light bulb in the bottom
of the unit shown in Figure 6. It is under the
flame generation cylindrical drum toward the
front of the unit.
4. Remove spring clip. Hold socket and pull out
old bulb.
5. Hold socket and push in new bulb. Replace
spring clip.
6. Secure the rear cover of the unit to the main
frame by reattaching the 6 screws remove in
step 1.
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CLEANING AND
MAINTENANCE
Continued
CLEANING FRONT PANEL GLASS
WARNING: When cleaning
unit, the power supply should
be disconnected and the unit
should be cool.
Over time the front glass panel may become dirty or
dusty. Dust can be removed by lightly rubbing the
glass surface with a clean, lint free cloth or paper
towel. To remove fingerprints or other marks, use
a damp cloth with a good quality household glass
cleaner. The front glass panel should be completely
dried with a clean, lint free cloth or paper towel.
CAUTION: Do not use abrasive cleaners on glass panel. Do
not spray liquids directly onto
any surface of the unit.
STORAGE
When not in use, unplug the unit from the power
supply and store in dry, dust free location.
TECHNICAL SERVICE
You may have further questions about your electric stove. If so, contact DESA Heating Productsʼ
Technical Service Department at 1-866-672-6040.
When calling please have your model and serial
numbers of your heater ready.
You can also visit DESA Heating Productsʼ techni
cal services web site at www.desatech.com.
REPLACEMENT PARTS
Note: Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they canʼt supply original replacement part(s),
call DESA Heating Productsʼ Technical Service
Department at 1-866-672-6040.
When calling DESA Heating Products, have ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to the
factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they canʼt
supply original replacement part(s), call DESA Heating
Products at 1-866-672-6040 for referral information.
When calling DESA Heating Products, have ready
• model number of your heater
• the replacement part number
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TROUBLESHOOTING
WARNING: Turn off appliance and let cool before servicing. Only
a qualified service person should service and repair heater.
OBSERVED PROBLEM
Stove turns off and will not
turn on
Flame is not moving
Dim or poorly visible flame
Log set and/or ember is not
glowing
Flame sputters
POSSIBLE CAUSE REMEDY
1. Stove has overheated and safety devise has cause thermal
switch to disconnect or home
circuit breaker has opened
1. Loose wiring
2. Flame motor defective
1. Bulb is burnt out
2. Wiring is loose
1. Bulb is burnt out
1. Flame motor is defective
1. Reset switch by turning main
power switch off and waiting 5
minutes then turning it back on
1. Inspect wiring for loose connections
2. Call a qualified service technician to replace flame motor
1. Inspect bulb and replace if
necessary
2. Inspect wiring for loose connections and repair or replace
if necessary
1. Inspect bulb and replace if
necessary
1. Call a qualified service technician to replace flame motor
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WARRANTY INFORMATION
117889 01
KEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our
standard written warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTY
ELECTRIC STOVE
DESA Heating Products warrants this product to be free from defects in materials and components for one (1) year
from the date of first purchase (excluding bulbs), provided that the product has been properly installed, operated
and maintained in accordance with all applicable instructions. To make a claim under this warranty the Bill of
Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required
to restore this heater to proper operating condition (excluding bulbs and fuses) and an allowance for labor when
provided by a DESA Heating Products Authorized Service Center. Warranty part(s) MUST be obtained through
authorized dealers of this product and/or DESA Heating Products who will provide original factory replacement
parts. Failure to use original factory replacement parts voids this warranty. The heater MUST be installed by a
qualified installer in accordance with all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts
that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by
improper installation. Travel, diagnostic cost, labor, transportation and any and all such other costs related to
repairing a defective heater will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE
OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED
WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO ONE (1) YEAR
ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA HEATING PRODUCTSʼ
LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA HEAT
ING PRODUCTS SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of
incidental or consequential damages, so the above limitation on implied warranties or exclusion or limitation on
damages may not apply to you.
This warranty gives you specific legal rights and you may also have other rights that vary from state to state.
For information about this warranty write:
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2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
www.desatech.com
NOT A UPC
117889-01
Rev. A
08/05
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