Denso BHT-103, BHT-7500 User Manual

Supported Equipment Manual

For the BHT-7500 and BHT-103 Devices Manufactured by Denso Corporation

Connect, Inc. makes no representation or warranties with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Further, Connect, Inc. reserves the right to revise this publication and to make changes to it from time to time without obligation to notify any person or organization of such revision or changes.

Trademarks

PowerNet OpenAir™, OpenAir Linux™, OpenAir Windows™, OpenAir 400™, PowerNet Twin Client™, and PowerNet AirLinc™ are trademarks of Connect, Inc.

Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.

Production

This manual was written, edited, and produced by: Connect, Inc.

1701 Quincy Avenue, Suites 5 & 6 Naperville, IL 60540

www.connectrf.com

Printed in the U.S.A.

Please let us know about any errors in this document at:

http://207.241.78.223/isoxpert/calltrak.nsf/WebTracking?OpenForm

Table of Contents

Chapter 1 • Introduction.............................................................................................1-1

Release Notes…………….............................................................................................1-1

Descriptions………………............................................................................................1-1

Pictures…………………….. ..........................................................................................1-2

Setup Requirements…….............................................................................................1-3

Accessories……………….............................................................................................1-3

Chapter 2 • Terminal Setup........................................................................................2-1

Downloading From the WEB.......................................................................................2-1

Running Setup from a Download File ........................................................................2-1

Installation…………………...........................................................................................2-2

Running the Manager……. ..........................................................................................2-4

Quick Start…………………...........................................................................................2-5

Configuring the Manager....................................................................................2-5

Configuring the Terminal for Download..............................................................2-8

Errors in System Mode..................................................................................... 2-13

Setting the Default Executable .........................................................................2-16

Starting a Telnet Session .................................................................................2-17

Standard Setup…………….........................................................................................2-18

Setup Using Twin Client Manager....................................................................2-18

Terminal Setup Using Twin Client Menus ........................................................2-24

Authorizing PowerNet....................................................................................... 2-26

Codabar Start/Stop Number......................................................................................2-32

Chapter 3 • Keypad Configuration............................................................................3-1

BHT-7500……………………..........................................................................................3-2

Keypad Figures ..................................................................................................3-2

Keypad Table .....................................................................................................3-6

BHT-103……………………............................................................................................3-9

Keypad Figures ..................................................................................................3-9

Keypad Table ...................................................................................................3-13

Chapter 4 • Error Message Resolution Guide..........................................................4-1

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iv Supported Equipment Manual • March, 2006

Release Notes

1. For the 7500W terminal only (not 7500S) in all emulations, setting the backlight timer in the Timers tab to 5 seconds or more enables the backlight when the trigger (or any key) is pressed.

Chapter 1 • Introduction

2. For the 7500W terminal only (not 7500S) in all emulations, choosing the Mode scrolling list box under the Alarm tab enables vibrate only, and choosing

Spec 2 enables vibrate and beep.

3. Denso 103: firmware version E001 is required. Denso 7500W: firmware version SB06 or newer is required. Denso 7500S: latest firmware version 1.12 is required.

4. Denso 103: in all emulations, scanning of 2D barcodes of up to 500 characters is supported.

Descriptions

The Denso BHT-7500 measures 203 mm H x 75 mm W x 50 mm T, and weighs approximately 10.6 oz (300 g). operating temperature of -5°C to 50°C and a drip-proof requirement of JIS drip-proof II. The BHT-7500 terminal is powered by a Lithium-ion battery cartridge (not included). Auxiliary functions include: clock, beeper, resume functions, low battery indication, and remote wake-up function.

Additional features of this terminal are as follows:

• Controller Unit

o 32-bit RISC memory o 8.5 MB memory (User's area: 6.5 MB)

Note: The Controller Unit is required for operation of the terminal.

• Display Unit

o backlight o FSTN liquid crystal dot matrix display device o 160x159 pixel display

Spec 1 in

This terminal meets the environmental requirements of an

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Introduction

Pictures

• Scanner Unit

o laser scanning system o scanning area of 520mm max. (*2) o resolution of 0.127 mm (PCS=0.9 min.)

• Communications Unit

o Optical interface

 Communication speed of 115.2 kbps max.  Communication system of Infrared interface (IrDA-SIR 1.0 compliant)

o Wireless interface utilizing SS wireless communications o RS-232C 115.2 kbps max. Cable interface

The new features for the BHT-103 (above and beyond the 7500) are as follows.

• Touch screen

• PDF scanning

• Formatter not supported

-

BHT-103

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Setup Requirements

Installation of PowerNet Twin Client requires, at a minimum, the following:

• A Pentium-class processor

• 32 MB of RAM

• 10 MB of free hard disk space available

• Microsoft Windows 95, 98, ME, XP, or NT/2000 operating system

Accessories

The following accessories are available:

• IrDA communication unit CU-7001

• Battery charger C-700

• 4-slot battery charger C-750

• Software

o Ir-transfer utility C (for Windows95/NT) o o

o BHT-BASIC 3.5 compiler

(see http://www.denso-id.com/Default.aspx?tabid=27)

Ir-transfer utility E (for Windows95/NT) Ir-transfer utility C DLL pack

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Introduction

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Supported Equipment Manual • March, 2006

Chapter 2 • Terminal Setup

Downloading From the WEB

The PowerNet Twin Client software package can be downloaded from the Connect web

http://www.connectrf.com. Click on Partner Services and then click on Software

site at Downloads. Select the file named PowerNet Twin Client for Denso.

Running Setup from a Download File

The downloaded file is a compressed archive. After extraction using a utility such as WinZip or PKWARE, folders are created on the hard disk as shown in the following figure.

Click on the

Click on the for further instructions.

Disk1 folder to view the files as shown in the following figure.

Setup application and proceed to the following section entitled Installation

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Terminal Setup

Installation

The InstallShield wizard runs and presents the following screen.

Click on

Next to begin the installation process.

To change the default Destination Location, click on click on

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Supported Equipment Manual • March, 2006

Next.

Browse and select a location. Then

Installation

The default folder is existing program group or by typing in a new name at the prompt. Then click on

PowerNet. This default may be changed either by selecting an

Next.

When the installation is complete, reboot the system to initialize the Twin Client software.

a. To reboot the system immediately, click on

Finish.

b. To reboot later, click on the option to restart the computer later, and then click on

Finish.

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Terminal Setup

Running the Manager

The PowerNet Twin Client Manager is the utility that manages the terminal software and configurations.

Select

Start, Programs, PowerNet, and Twin Client Manager. The PowerNet Twin

Client Manager screen appears as shown in the following figure. This is the administrator's main screen, and all functions are accessed from its menu bar, tool bar, and tabs.

Menu Bar

The menu bar provides access to the functions used to configure the terminals and manage their software.

Toolbar

Found under the menu bar, the tool bar provides shortcuts to major features. The toolbar can be turned on or off by changing the Toolbar parameter found on the The shortcuts available from the toolbar are as follows.

Create a new terminal configuration.

Open an existing terminal configuration.

Save the current terminal configuration.

Download the configuration to terminal.

Download software to terminal.

Configure terminals automatically over the wireless network.

View PowerNet Twin Client Manager version.

View menu.

The PowerNet Twin Client Manager is now successfully installed and ready for use. Quick Start provides detailed instructions for quickly configuring the terminal.

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Quick Start

Quick Start describes how to prepare the Twin Client Manager and the Denso terminal for a Telnet session with the host. Following an initial serial download, the terminal software and configuration is managed automatically, over the wireless network.

Note: Denso terminals are normally delivered with Denso files pre-installed.

Configuring the Manager

The first step is to configure the Twin Client Manager to meet site-specific requirements, and then prepare it for the automatic management of the terminal software and IP addresses. This simple procedure will require only a few minutes to complete.

Setting the Emulation

Click on Start, Programs, PowerNet, and Twin Client Manager. Select the Settings menu.

Click on

Emulation, select the desired emulation, and click on OK.

Setting the Servers

The Servers are the Telnet host systems the terminals will access.

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Terminal Setup

To set these addresses from the

Settings menu, click on Servers and then click on Add.

Enter the name of each server, its IP Address and IP port (normally 23 for Telnet servers), and emulation type. Then click on

OK.

Repeat this step for each Telnet server the terminals are required to access. If an error is made in the name, IP Address, IP Port number, or Terminal emulation type, click on the line that is in error and then click on the

Load button if you want to load an .svr file and use the Save As button if you want to

Edit button to make the corrections. Use the

save your file as an. svr file.

Setting Terminal Model and COM Port

The default serial connection to the Denso cradle is through COM1. To select a specific Denso terminal model and keypad, or to change the

Options menu as shown.

To maintain compatibility with existing Denso Telnet client keyboard layouts, a specific terminal model and keypad must be selected from the Terminal Model window.

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COM port assignment, click on the

Quick Start

Saving the Configuration

Click File and Save As. Enter a name for this configuration.

For the purposes of this example, the name is

vt220.

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Terminal Setup

Configuring the Terminal for Download

The terminal is prepared for the addition of Twin Client by booting to command mode, selecting the program loader on the terminal, erasing the port parameters as described in this section. This simple procedure is described in the following sections, and requires only a few minutes to complete.

Connecting the Cradle

The terminal download requires a serial connection between the terminal and the PC through a cradle. In preparation for this download perform the following:

• Connect the selected serial port on the PC to the cradle with a null modem cable.

• Verify that the cradle is powered on.

Command Mode Safe Boot

On the portable terminal, power the terminal OFF, then boot the terminal using the key sequence shown in the following table.

Command Mode Boot Sequences

Following Power OFF

Terminal Model & Keypad Key Sequence

BHT-7500, 36-key BHT-103, 18-key

Hold SF and 1 keys. Press and release

EEPROM, and setting the serial

PW.

Downloading EX3 Files

The EX3 files can be downloaded using the cradle or from the terminal. The download requires approximately 2 minutes to complete.

Downloading from the Cradle

Command boot the terminal.

The terminal will boot to System Menu.

From the System Menu cursor down or press 4: Set System and press Enter.

SYSTEM MENU

1: EXECUTE PROGRAM 2: DOWNLOAD 3: UPLOAD 4: SET SYSTEM 5: TEST 6: VERSION 7: FTP 8: RF

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Quick Start

SYSTEM MENU

1: EXECUTE PROGRAM 2: DOWNLOAD 3: UPLOAD 4: SET SYSTEM 5: TEST 6: VERSION 7: FTP 8: RF

In the Set System menu, there are eight settings. Cursor down or press 5:

Communication and press Enter.

SET SYSTEM

1: EXECUTE PROGRAM 2: DISPLAY 3: DATE /TIME 4: BARCODE 5: COMMUNCATION 6: KEY 7: RESUME 8: TCP/IP

There are four settings in the Set Communication menu. Select number 1: Optical and

Enter.

press

SET COMMUNICATION

1: OPTICAL 2: CONNECTOR 3: COM PORT 4: PROTOCOL TYPE

In the Optical menu, there are two settings, Parameter and Protocol. Choose the Protocol setting and press

Enter.

SET COMMUNICATION

1: PARAMETER

2: PROTCOL

In the Set Protocol Menu, unlike the previous menus, all the settings will need to be entered. The

Press 1 for or move cursor to the Press 2:

Set Protocol fields and settings are found in the table below.

<Serial No.> field and move cursor to <On>.

<H. Parity> and move cursor to <On>.

Press 3: <Linkup Time> and move cursor to <30>. Press 4: <Field Space> and move cursor to <Ignore>.

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2-9

Terminal Setup

SET PROTOCOLS

1: SERIAL NO. ON OFF 2: H. PARITY ON OFF 3: LINKUP TIME NONE 30 60 90 120 4: FIELD SPACE IGNORE DATA

When the settings have been recorded, press Enter. This will return the terminal to the

Set Communication Menu.

SET COMMUNICATION

1: PARAMETER 2: PROTCOL

Press 1 and Enter, and cursor to 115,200.

SET PARAMETER <OPTICAL>

1: TRANSMIT SPEED 2400 9600 19200

38400 57600 115200

<C> to return to the Set Communication Menu. Press 2: <Connector> and Enter.

Press

SET COMMUNICATION

1: OPTICAL 2: CONNECTOR 3: COM PORT 4: PROTOCOL TYPE

Press 1 or move cursor to the Press 2:

<H. Parity> and move cursor to <On>.

<Serial No.> field and move cursor to <On>.

Press 3: <Linkup Time> and move cursor to <30>. Press 4: <Field Space> and move cursor to <Ignore>.

SET PROTOCOL <CONNECTOR>

1: SERIAL NO. ON OFF

2: H. PARITY ON OFF

3: LINKUP TIME NONE 30 60 90 120

4: FIELD SPACE

IGNORE DATA

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Quick Start

Press <C> to return to the Set Communication Menu. Press 3: <Com Port> and Enter.

SET COMMUNICATION

1: OPTICAL 2: CONNECTOR 3: COM PORT 4: PROTOCOL TYPE

Press 1 for Basic Mode settings, and cursor to Optical. Press 2 for System Mode settings, and cursor to Optical.

SET COM DEFAULT PORT

1: BASIC OPTICAL CONNECTOR

2. SYSTEM MODE

OPTICAL CONNECTOR

<C> to return to the Set Communication Menu.

Press Press 4:

<Protocol Type> and Enter.

SET COMMUNICATION

1: OPTICAL 2: CONNECTOR 3: COM PORT

4: PROTOCOL TYPE

2 and Enter.

Press

PROTOCOL TYPE

1: BHT PROTOCOL

2: BHT-IR PROTOCOL

Enter the

ID number and press Enter.

SET ID

65535 >> _

Press

<C> twice to return the System Menu.

Press

<SF><8> for the Y Modem Menu.

Under the Terminal menu on the PC, click on the Send Program Files to Terminal menu option.

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Terminal Setup

At the prompt, choose

Yes or No to download configurations. Choosing Yes is needed to

run in Telnet mode.

The following screen will appear.

Choose

Note:

OK at the prompt above.

The screen above is for the BHT 103 terminal. The BHT 7500W terminal requires

special firmware version SB06, and the BHT 7500S terminal requires latest firmware version 1.12.

At the same time, press 1 and Enter to start file download.

YMODEM MENU

1: DOWNLOAD 2: UPLOAD

The terminal will start downloading files. The following screen will appear.

DOWNLOAD FILE

WAIT

In the event of a failure, verify the following:

• The null modem cable connection between terminal and PC and condition of all connectors.

• The specification of correct COM port.

• The correct cradle power supply

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Quick Start

The terminal then associates with an access point, contacts the Twin Client Manager, and then downloads the program, configuration, and IP address of the terminal.

During the download, progress messages are displayed on the terminal. Pauses in activity of up to 10 seconds will be observed as the terminal writes to

EEPROM. The download

requires approximately 2 minutes to complete. The following describes the error messages that will be displayed on the terminal in the

event of a download failure, and can be used as a guide to correcting the problem.

Errors in System Mode

If some error occurs during operation in System Mode, one of the following error messages will appear on the LCD.

When selecting a program file or data file

• Problem

You attempted to execute a user program in the EXECUTE PROGRAM menu, but no user program files had been stored in the memories.

EXECUTE PROGRAM

NO FILES EXIST

• Solution

Press the C key to return to the SYSTEM MENU screen, and then download user programs.

• Problem

In the SET SYSTEM menu, you attempted to select a user program file as an execution program to be run when the power is applied, but no user program files had been stored in the memories.

EXECUTE PROGRAM

NO FILES EXIST

• Solution

Press the C key to return to the SYSTEM MENU screen then download user programs.

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Terminal Setup

• Problem

You attempted to select “ONE FILE” or “ALL FILES” for uploading in the UPLOAD menu, but no data files had been stored in the memory.

EXECUTE PROGRAM

NO FILES EXIST

• Solution

Press the C key to return to the SYSTEM MENU screen.

• Problem

You have deleted all of the files stored in the memory in the DELETE FILE menu.

EXECUTE PROGRAM

NO FILES EXIST

• Solution

Press the C key to return to the SYSTEM MENU screen.

During downloading of a program file, data file, BHT System parameter file, or system message file

• Problem

The memory is insufficient for storing files to be downloaded.

DOWNLOAD FILE

OUT OF MEMORY

RETRY?

1. YES 2. NO

• Solution

Press the 2 key to return to the SYSTEM MENU, then delete unnecessary files in the memory or decrease the size of the file to be downloaded.

• Problem

In the SYSTEM PARAMETER transfer menu, you attempted to download a file other than the BHT system parameter file. Or in the

SYSTEM MESSAGE transfer menu, you

attempted to download a file other than the system message file.

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Quick Start

DOWNLOAD

TOO MANY FILES

RETRY?

1. YES 2. NO

• Solution

Check file you attempted to download and download file in appropriate menu

DOWNLOAD, SYSTEM PARAMETER transfer, or SYSTEM MESSAGE transfer menu).

(

• Problem

The current download will exceed the maximum of 80 files in the memory.

DOWNLOAD

TOO MANY FILES

1. YES 2. NO

RETRY?

• Solution

Press the 2 key to return to the SYSTEM MENU, and then delete unnecessary files in the memory (or decrease the number of files to be downloaded if you attempted to download more than one file in the

DOWNLOAD menu).

• Problem

Downloading has failed.

DOWNLOAD FILE

xxxxxxxx.xxx

COMMUNICATION ERROR

RETRY?

1. YES 2. NO

• Solution

To retry downloading, press the 1 key. To return to the SYSTEM MENU, press the 2 key. Check the interface port, communications parameters, and communication protocol type

SET SYSTEM menu or perform the communications test in the TEST menu. It is

in the also necessary to check the communications parameters setup of the host computer.

• Problem

You attempted to download an invalid program file.

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Terminal Setup

DOWNLOAD FILE

xxxxxxxx.xxx

PROGRAM FILE ERROR

RETRY?

1. YES 2. NO

• Solution

Check whether the program file you attempted to download is available to your BHT model. If it is not available, download the appropriate program.

A successful wireless connection/download is indicated by the Twin Client main menu.

Keypress to Continue

Note: The date of 2006 is updated on the terminal at the time of a new release.

The terminal is now ready to establish a Telnet session with the host system.

Setting the Default Executable

From the SYSTEM MENU, press 4: SET SYSTEM.

SYSTEM MENU

1: EXECUTE PROGRAM 2: DOWNLOAD 3: UPLOAD 4: SET SYSTEM 5: TEST 6: VERSION 7: FTP 8: RF

Press 1: SET EXECUTABLE PROGRAM.

SET EXECUTABLE PROGRAM

TAPDVT.EX3

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Quick Start

Starting a Telnet Session

Press <1> Execute Program.

SYSTEM MENU

1: EXECUTE PROGRAM 2: DOWNLOAD 3: UPLOAD 4: SET SYSTEM 5: TEST 6: VERSION 7: FTP 8: RF

Select an emulation and press Enter. After a Telnet session has been successfully established, the terminal will remain in

session for a maximum of 30 minutes at a time until it has been authorized. Once authorized, there is no software restriction on the session time. The instructions for authorizing the terminal are presented in Authorizing PowerNet.

Note:

In order to run Twin Client, the heap area must be set up as follows.

(This is valid for the BHT7500 only.)

Start system menu ([SF]?[1]+[PW]) Select set system menu ([4]?[ENT]) Select heap size set menu ([SF]+[1]) +--------------------------+ |SET FOR RUNNING C PROGRAMS| | 1:HEAP SIZE [ 76]KB | | (in 4KB units) | | MIN : 76KB | | MAX : 140KB | Set heap size as 140KB ?push [ENT] (cursor move to ]) ?push [C] (70 is turn off) ?push [1]?[4]?[0]?[ENT] ?push[C] to system menu

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Terminal Setup

Standard Setup

The default terminal setup is sufficient for most installations. However, to meet sitespecific requirements, it may be necessary to customize terminal operation. The standard setup options simplify this process and can be modified by the following methods:

• Using the Twin Client Manager.

• Using the Twin Client terminal menu system.

Standard Setup describes how to use the Twin Client Manager and the terminal menu systems to set up the terminal. Also described are the methods for authorizing the terminal software.

Setup Using Twin Client Manager

The Twin Client Manager provides a Standard Settings tab for automatic setup of the terminals. The options within this tab vary according to the emulation selected, each of which is described below. Click on

Standard under the View option in the main menu.

VT Settings

Select the VT emulation setup by clicking on the Settings menu and then the Emulation menu, as shown below.

Then click on the VT100 or VT220 selection, as shown below.

Click on OK after the selection is made, and return to the main Twin Client Manager menu. The standard settings tab will now reflect the settings for VT emulation

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Standard Setup

Quadrant Mode

This scrolling list option defines the rules by which the terminal display is positioned in the larger host display. As defined by Twin Client, quadrants are fixed position "windows" in the host display, and the terminal display is located on whatever quadrant contains the current cursor position.

Off disables quadrant processing and Twin Client simply centers the current host

input field in the terminal display.

On enables quadrant processing. However, input fields that cross quadrant

boundaries result in a shift to the left in order to locate as much of the current input field on the terminal display.

Soft always positions on a quadrant boundary regardless of input field boundaries.

Viewing keys are enabled.

Hard is the same as Soft except the viewing keys are disabled.

Lock locks the terminal display origin (upper left corner) to fixed row and column

(x,y) coordinates in the host display. The coordinates are zero-based.

Font

These check boxes enable (checked) or disable (unchecked) the display of characters in double high and double wide font.

Key Click

This check box enables (checked) or disables (unchecked) audible key clicks from the terminal, provided that the manufacturer supports the control of terminal key click sound. The default value is

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on (checked).

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Terminal Setup

Printer Type

This scrolling list selects the attached printer type. The default value is none, indicating that no printer is attached.

5250 Settings

Select the 5250 emulation setup by clicking on the Settings menu and then the

Emulation menu, as shown below.

Then click on the 5250 selection, as shown below.

Click on OK after the selection is made, and return to the main Twin Client Manager menu. The standard settings tab will now reflect the settings for 5250 emulation

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Standard Setup

Quadrant Mode

This scrolling list option defines the rules by which the terminal display is positioned in the larger host display. As defined by Twin Client, quadrants are fixed position "windows" in the host display, and the terminal display is located on whatever quadrant contains the current cursor position.

Off disables quadrant processing and Twin Client simply centers the current host

input field in the terminal display.

On enables quadrant processing. However, input fields that cross quadrant

boundaries result in a shift to the left in order to locate as much of the current input field on the terminal display.

Soft always positions on a quadrant boundary regardless of input field boundaries.

Viewing keys are enabled.

Hard is the same as Soft except the viewing keys are disabled.

Lock locks the terminal display origin (upper left corner) to fixed row and column

(x,y) coordinates in the host display. The coordinates are zero-based.

Font

These check boxes enable (checked) or disable (unchecked) the display of characters in double high and double wide font.

Key Click

This check box enables (checked) or disables (unchecked) audible key clicks from the terminal, provided that the manufacturer supports the control of terminal key click sound. The default value is

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on (checked).

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Terminal Setup

Printer Type

This scrolling list selects the attached printer type. The default value is none, indicating that no printer is attached.

3270 Settings

Select the 3270 emulation setup by clicking on the Settings menu and then the

Emulation menu, as shown below.

Then click on the 3270 selection, as shown below.

Click on OK after the selection is made, and return to the main Twin Client Manager menu. The standard settings tab will now reflect the settings for 3270 emulation

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Standard Setup

Quadrant Mode

This scrolling list option defines the rules by which the terminal display is positioned in the larger host display. As defined by Twin Client, quadrants are fixed position "windows" in the host display, and the terminal display is located on whatever quadrant contains the current cursor position.

Off disables quadrant processing and Twin Client simply centers the current host

input field in the terminal display.

On enables quadrant processing. However, input fields that cross quadrant

boundaries result in a shift to the left in order to locate as much of the current input field on the terminal display.

Soft always positions on a quadrant boundary regardless of input field boundaries.

Viewing keys are enabled.

Hard is the same as Soft except the viewing keys are disabled.

Lock locks the terminal display origin (upper left corner) to fixed row and column

(x,y) coordinates in the host display. The coordinates are zero-based.

Font

These check boxes enable (checked) or disable (unchecked) the display of characters in the double-high and double-wide font.

Key Click

This check box enables (checked) or disables (unchecked) audible key clicks from the terminal, provided that the manufacturer supports the control of terminal key click sound. The default value is

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on (checked).

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Terminal Setup

Printer Type

This scrolling list selects the attached printer type. The default value is none, indicating that no printer is attached.

Terminal Setup Using Twin Client Menus

The Twin Client terminal software provides an internal menu system for configuring certain parameters on the terminal and for switching between Server and Telnet modes of operation.

To access this menu system for the BHT 7500 terminal, press uppercase

C at the startup

screen as shown in the following figure.

Keypress to Continue

The following screen appears.

Edit Menu Options Edit Mobile Unit IP Edit Server/Host IPs Edit License Key Run Site Survey Switch Client Modes Run Client Emulator Exit to OS

Use the

Up-Arrow and Down-Arrow keys to navigate the menu, and press Enter to select

the highlighted option. Each menu option is described below.

Edit Mobile Unit IP

The IP list contains the terminal IP address, the Subnet Mask and the Router IP address. Enter the appropriate address and select

IP 206.232.71.38 SN 255.255.255.0 RT 206.232.71.1

F3 to save and/or F7 to Quit.

<F3> Save <F7> Quit

Edit Server/Host IPs

If the host IP address(es) were not pre-configured as described in the Setting the Servers section of Configuring the Manager, or if you wish to change those settings using the terminal menus, select this option and enter up to four Host IP addresses as required.

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Standard Setup

Host 0 IP 206.183.67.155 Port 23__

<F3> Save <F7> Quit

Press F3 to save the configurations.

Edit License Key

The client software can be authorized automatically, as described in the next section, Authorizing PowerNet. This menu option permits authorization of each terminal

manually. Select this option to obtain the terminal's Identification Code, which is used to obtain the Authorization code from the Connect web site, as described in the next section.

The 12-digits displayed at the terminal screen top is the terminal’s Identification Code.

00A0F826E614 Authorization ______________

not authorized

<F3> Save <F7> Quit

Type the authorization code into the field as it appears on the web site. Punctuation characters, such as the hyphen (-), are required. Press

F3 to save the authorization code.

Run Site Survey

This option (a feature of Spectrum 1) is applicable to Release 5.0 and may be obsolete for your terminal.

Switch Client Modes

The PowerNet Twin Client normally operates in Telnet mode, which provides direct connection to Telnet hosts. It can also operate in Server mode, through a PowerNet OpenAir server. Select this menu option to switch between Server and Telnet modes of operation. Note that the host socket address for the PowerNet OpenAir servers is 1800, which must also be changed in the

Edit Server/Host IPs menu described above.

Run Client Emulator

After all desired changes have been made, select this option to return to the Twin Client main menu. Then press any key to establish the Telnet session and begin emulation. Refer to the Quick Start 3 sub-section, Starting a Telnet Session, for further instructions.

Setting Default Executable

From the System Menu, press <4> Set System and press <1> Execute Program.

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Terminal Setup

SYSTEM MENU

1: EXECUTE PROGRAM 2: DOWNLOAD 3: UPLOAD 4: SET SYSTEM 5: TEST 6: VERSION 7: FTP 8: RF

From the Edit Options Menu,

• Press 1 for Edit Mobile Unit IP (edit IP for terminal).

• Press 2 for Edit Server/Host list (Edit IP and port for server).

• Press 3 for Edit License Key (to authorize the terminal.

• Press 4 for Switch Client Modes (switches to server/thin mode).

• Press 5 for Run Client Emulator (runs emulation program).

• Press 6 for Exit to OS (shuts down the terminal).

Authorizing PowerNet

Each PowerNet Twin Client will run for 30 minutes at a time without authorization. Uninterrupted operation for a production environment is the result of authorizing the software.

The Twin Client Manager can automatically authorize the terminal over the wireless network if the following requirements are met:

• A PC running Twin Client Manager is connected to the wire LAN segment with at least one access point within range of the terminal.

• The System ID of the PC on which Twin Client Manager is installed has been used to obtain a site license Authorization code from the Connect web site.

To obtain the System ID of the Twin Client Manager, click on the

Tools menu, as shown below.

in the

Authorization option

The Authorization window is displayed as shown below.

2-26

Supported Equipment Manual • March, 2006

Standard Setup

http://www.connectrf.com. Click on Partner Services. Click on the Generate

Go to

Authorization

icon at the top of the page. Follow the directions on the web site.

Authorized Terminals

The number of terminals authorized, the number of terminals in use, and the number of terminals remaining is provided in the Authorized Terminals box on the lower left side of the screen.

Click on the priority.

Note: The terminal may or may not be able to utilize the Formatter feature depending on

Details button to number the options in the screen below in the order of your

its authorization codes.

Supported Equipment Manual • March, 2006

2-27

Terminal Setup

Click on an option and move it using the Click on The

OK when finished.

Manual Authorization button is an alternate method of obtaining an authorization

Up and Down buttons.

code for a terminal. This method does not utilize Airloader, as does the other method. Click on this button, manually enter your MAC address in the screen that appears, and

click on

OK. This enables you to generate individual authorization codes.

Add Licenses

The Add Licenses feature is used when adding additional licenses to an already site licensed Twin Client Manager.

An example of this is the instance in which Twin Client Manager is licensed for 10 licenses, and the customer purchases another 10 licenses to make a total of 20 licenses.

From Twin Client Manager, choose Click on the

Add Licenses button.

Authorization from under the Tools menu.

2-28

Supported Equipment Manual • March, 2006

Standard Setup

A pop-up box appears with the machine ID and a space for the additional license’s authorization code.

Enter the additional license’s authorization code and click on

OK.

Use the machine ID in the pop-up box instead of the original machine ID to get your authorization code.

If adding users, click on the Add Licenses button before generating the authorization code to get the most current machine ID.

Supported Equipment Manual • March, 2006

2-29

Terminal Setup

Transfer Authorization

The Transfer Authorization feature is used when moving a site license from one PC to another.

After Twin Client Manager is installed on a new PC, you will need the system/machine ID for it. This ID appears in the first box of the authorization screen.

From Twin Client Manager, select Authorization from under the Tools menu. Click on the Transfer Authorization button on the old PC.

You will be asked for the new system ID. Enter this new system ID. It will generate an authorization code for the new PC's Twin Client Manager.

Note: This feature only works if there are licenses remaining on the old PC.

2-30

Supported Equipment Manual • March, 2006

Standard Setup

Listing

Click on the Listing button to view authorization codes issued. The authorization codes used along with their corresponding serial numbers will appear.

Click on

OK when finished.

Click on the

Supported Equipment Manual • March, 2006

Close button when finished.

2-31

Terminal Setup

Codabar Start/Stop Number

The Codabar start and stop characters (ABCD and ? for a wildcard) are selected by selecting the “General” symbology entry from the

Object Editors in Twin Client. You can select any number from 0 to 24. Each number

represents a combination of codabar start and stop characters as shown in the table below. For example, the start/stop number “7” selects a start character of “B” and stop character of “C”.

Start Character Stop Character “Codabar Start/Stop”

A A 0 A B 1 A C 2 A D 3 A ? (Wildcard) 4 B A 5 B B 6 B C 7 B D 8 B ? (WildCard) 9 C A 10 C B 11 C C 12 C D 13 C ? (WildCard) 14 D A 15 D B 16 D C 17 D D 18

D ? (WildCard) 19 ? (WildCard) A 20 ? (WildCard) B 21 ? (WildCard) C 22 ? (WildCard) D 23 ? (WildCard) ? (WildCard) 24

Decoder Control window under

Number

2-32

Supported Equipment Manual • March, 2006

Chapter 3 • Keyp ad Configuration

The following describes the default key assignments applied to Denso terminals used in Twin Client advanced mode. The figures and tables identify the key assignments by terminal model and emulation.

Adhesive decals that reflect the configurations described in this chapter are available for Denso terminals in each of the emulations (3270, 5250, and VT).

The keypad figures in this section are designed to be of use without color. The convention for describing the effect of modifier keys is as follows:

KEYTOP

C APL SF

KEYTOP refers to the characters printed on the top of the key by the manufacturer.

Above the keytop is the key value for each of the available modifier keys. In this example, the Control (C), Alphabet (ALP), Shift (SF) keys are the modifiers.

In the example figure above, the keystroke generated in the un-modified state is a 7. The programmable function key + is generated by pressing the SF modifier key before pressing the 7 key, and a | is generated by using the ALP modifier key.

Modifier Key Function

Alpha (ALP) Lock Mode

Shift (SF) Hold down in combination with key

Control (C) One key sequence

+ |

7

Supported Equipment Manual

•

March, 2006

3-1

Keypad Configuration

BHT-7500

Keypad Figures

The keypad figures begin on the following page.

3-2

Supported Equipment Manual • March, 2006

BHT-7500

A

_

%

j

VT Keyboard

De

bsp

PW

▲

C

B

▼

ALP SF

C

◄

bktab

D

►

tab

vw↑

attn

a

M1

e f

+

I

vw↓

b

FE

F19

F9 F10

;

7

i k

/

L

bklite

4

clear

O

l

$

1

o

esc

| {

:

R

0

r

>

F22

F21

}

F23

F11

F1

F2 F3

8

m

2

p

S

c

vw←

G

F20

g

<

-

[

M

*

5

^

&

P

,

.

s

del

VT ~U

F13 F12 F14

vw→

d

H

M2

h

KJ

9

`

N

6

n

Q

3

q

ENT

W

F4

=

\

]

f

F24

X

F5

x

t

?

F15

Y

@ !

F6

( y

‘

C + SF ALP SF

v wu

Z

F17 F16

sp

F7 F8

z

)

“

F18

Keytop

ALP + C ALP + SF C

Supported Equipment Manual • March, 2006

3-3

Keypad Configuration

A

_

%

j

PW

▲

vw↑

attn

a

M1

fm

e f

I

3270 Keyboard

C

▼

F9

+

7

inschar

i k

/

L

F24

4

l

clear

O

F21

$

bsp

ALP SF

B

C

bktab

◄

vw↓

b

F E

F19

dchar

G

c

vw←

F20

F10

;

g

<

-

8

eof

bklite

F22 F23

[

M

*

5

m

^

P

&

►

M2

home

`

KJ

9

N

6

tab

D

vw→

d

H

h

=

\

n

]

f

Q

1

| {

o

pa1 pa3

:

R

0

reset

}

erinp

>

T ~ U V

F11 F13 F12

F1

t

X

F5

x

F2 F3

?

F15

F6

ereof

‘

C + SF ALP SF

2

p

pa2

,

S

.

sreq

s r

dup

u

@ !

Y

y

v w

Z

F17 F16

F7 F8

help

(

z

)

Keytop

3

q

ENT

W

F14

F4

“

sp

F18

ALP + C ALP + SF C

3-4

Supported Equipment Manual • March, 2006

BHT-7500

A

_

j

%

PW

▲

vw↑

attn

a

M1

e

fexit fm

I

7

inschar

i k

F24

L

4

l

clear

O

F21

5250 Keyboard

bsp

C

B

▼

vw↓

b

bot

FE

F19

F9

f

;

+

end

/

$

bklite

fld-

F22 F23

ALP SF

C

bktab

◄

c

dchar

vw←

G

F20

F10

g

<

-

8

[

M

*

5

m

^

P

&

►

M2

home

`

print

KJ

9

N

6

Q

tab

D

vw→ roll↓

d H

h

=

\

n

]

f

1

o

| {

:

R

0

reset

}

top

erinp

>

F11

F1 F2

roll↑

t

?

X

F15

F5

x

ereof

‘

C + SF ALP SF

2

p

fld+

,

S

.

sreq

sr

VT ~U

F13 F12 F14

F3

@ !

Y

F6

y

Keytop

v wu

dup

Z

F17 F16

F7 F8

help

(

z

F4

)

3

q

ENT

W

“

sp

F18

ALP + C ALP + SF C

Supported Equipment Manual • March, 2006

3-5

Keypad Configuration

Keypad Table

The keypad table in this section is organized by terminal model, keypad configuration, and emulation. The key values represent the default keypad assignments applied to the terminal in Twin Client advanced mode.

Table entries that are blank indicate the key is not assigned, or not relevant to the emulation.

KEY 5250 3270 VT ATTENTION BACK TAB BACKLIGHT BACKSPACE BOT CLEAR CURSOR DOWN CURSOR LEFT CURSOR RIGHT CURSOR UP DELETE DELETE CHAR DUPLICATE END ENTER EOF ERASE EOF ERINP ESCAPE FIELD PLUS FIELD EXIT FIELD MINUS FM HELP HOME INSCHAR PRINT RESET ROLL DOWN ROLL UP SPACE SYS REQUEST TAB TOP VIEW DOWN VIEW LEFT VIEW RIGHT VIEW UP PA1 PA2 PA3 F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12

<ALP><C><UP ARROW> <ALP><C><UP ARROW> --<SF><LT ARROW> <SF><LT ARROW> <SF><LT ARROW> <C><SF><5> <C><SF><5> <C><SF><5> <SF><C> <SF><C> <SF><C> <ALP><C><DW ARROW> --- --<ALP><C><4> <ALP><C><4> <ALP><C><4> <DW ARROW KEY> <DW ARROW KEY> --<LT ARROW KEY> <LT ARROW KEY> --<RT ARROW KEY> <RT ARROW KEY> --<UP ARROW KEY> <UP ARROW KEY> ---

--- --- <C><PERIOD> <ALP><C><LT ARROW> <ALP><C><LT ARROW> --<ALP><C><F3> <ALP><C><F3> --<ALP><C><8> --- --<ENT> <ENT> <ENT>

--- <ALP><C><8> --<ALP><C><F6> <ALP><C><F6> --<ALP><C><F5> <ALP><C><F5> ---

--- --- <ALP><C><O> <ALP><C><2> --- --<ALP><C><M1> --- --<ALP><C><5> --- --<ALP><C><F9> <ALP><C><F9> --<ALP><C><F7> <ALP><C><F7> --<ALP><C><M2> <ALP><C><M2> --<ALP><C><7> <ALP><C><7> --<ALP><C><6> --- --<ALP><C><0> <ALP><C><0> --<ALP><C><RT ARROW> --- --<ALP><C><F2> --- --<ALP><F8> <ALP><F8> <ALP><F8> <ALP><C><PERIOD> <ALP><C><PERIOD> --<SF><RT ARROW> <SF><RT ARROW> <SF><RT ARROW> <ALP><C><F1> --- --<C><DW ARROW> <C><DW ARROW> <C><DW ARROW> <C><LT ARROW> <C><LT ARROW> <C><LT ARROW> <C><RT ARROW> <C><RT ARROW> <C><RT ARROW> <C><UP ARROW> <C><UP ARROW> <C><UP ARROW>

--- <ALP><C><1> ---

--- <ALP><C><2> ---

--- <ALP><C><3> --<F1> <F1> <F1> <F2> <F2> <F2> <F3> <F3> <F3> <F4> <F4> <F4> <F5> <F5> <F5> <F6> <F6> <F6> <F7> <F7> <F7> <F8> <F8> <F8> <F9> <F9> <F9> <F10> <F10> <F10> <SF><F1> <SF><F1> <SF><F1> <SF><F2> <SF><F2> <SF><F2>

3-6

Supported Equipment Manual • March, 2006

BHT-7500

KEY 5250 3270 VT F13 F14 F15 F16 F17 F18 F19 F20 P21 P22 P23 P24 0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z a b c d e f g h i j k l m n

Supported Equipment Manual • March, 2006

3-7

Keypad Configuration

KEY 5250 3270 VT o p q r s t u v w x y z ! exclamation @ at sign f pound $ dollar % percent ^ carat & ampersand ( left parenthesis ) right parenthesis

- dash + plus ' apostrophe * asterisk , comma . period / forward slash [ left bracket \ back slash ] right bracket _ underline : colon ; semi-colon < less than = equal > greater than ? question { left brace | vertical bar } right brace ~ tilde ` grave accent “ quote

3-8

Supported Equipment Manual • March, 2006

BHT-103

Keypad Figures

M1 M2

7 8 9

4 5 6

1

0

BS

2 3

C SF PW

terminal keypad

. ENT

Supported Equipment Manual • March, 2006

3-9

Keypad Configuration

A

j

@

Q W E R T Y U I O P

1 2 3 4 5 6 7 8 9 0

S D F G H J K L ;

Z X C

V B N M . /

BS CLR FNC1 ENT EXIT

uppercase character screen

Note: This is accessed by pressing M1.

# $ % &

- = +

q w e r t y u i o p

a s d f g h

k l :

z x c

v b n m , *

BS CLR FNC2 ENT EXIT

lowercase character screen

Note: This is accessed by pressing M1 + FNC1.

Note: To close these touchscreens, press M1 again.

3-10

Supported Equipment Manual • March, 2006

BHT-103

F9 F10 F11 F12

F13 F14 F15 F16

F9-F16 screen

Note: This is accessed by pressing M2 + SF.

Note: To close this touchscreen, press M2 again.

Supported Equipment Manual • March, 2006

3-11

Keypad Configuration

3270 emulatio

VT emulatio

F1 F2 F3 F4

TAB FEX ATN RES

5250 emulation

Note: This is accessed by pressing M2.

Note: The 8 keys above are specific to 5250 emulation.

F1 F2 F3 F4

TAB STA HLP BKT

n

Note: This is accessed by pressing M2.

F1 F2 F3 F4

TAB ESC DEL BKT

n

3-12

Supported Equipment Manual • March, 2006

Note: This is accessed by pressing M2.

Note: To close these touchscreens, press M2 again.

BHT-103

Keypad Table

Key VT 3270 5250 a b c d e f g h i j k l m n o p q r s t u v w x y z A B C E D F G H I J K L M N O P Q R S T U V W X Y Z ATN BKT (Backtab) BS Clear DEL DUP END ENT FEX

--- <C><SF><A> <M2> <M2> <M2> --<BS> <BS> <BS>

--- <C> <C> <M2> <C><C> <C><C>

--- <C><V> <C><V>

--- <C><J> <C><J> <ENT> <ENT> <ENT>

--- --- <M2>

Supported Equipment Manual • March, 2006

3-13

Keypad Configuration

FM Help Home INS RES (Reset) Roll up Roll down STA (Stat) Sysreq TAB View down View left View up View right F1 F2 F3 F4 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 F19 F20 1 2 3 4 5 6 7 8 9 0 # (pound) $ (dollar) % (percent) & (ampersand) @ (at sign)

- (hyphen) = (equal) + (plus) : (colon) ; (semicolon) , (comma) * (asterisk) ; (semicolon) . (period) / (forward slash) < (less than) > (greater than) ( (left parenthesis) ) (right parenthesis) ? (question) | (vertical bar) ~ (tilde) ! (exclamation) “ (quote) _ (underscore)

--- --- <C><F> <C><Z> <M2> <C><Z>

--- <C><H> <C><H>

--- <C> <C>

--- --- <M2>

--- --- <C>

--- --- <C><D>

--- <M2> ---

--- <C><S> <C><S> <M2> <SF><BS> <M2> <C><SF><5> <C><SF><5> <C><SF><5> <C><SF><7> <C><SF><7> <C><SF><7> <C><SF><8> <C><SF><8> <C><SF><8> <C><SF><9> <C><SF><9> <C><SF><9> <M2> <M2> <M2> <M2> <M2> <M2> <M2> <M2> <M2> <M2> <M2> <M2> <M2><SF> <M2><SF> <M2><SF> <M2><SF> <M2><SF> <M2><SF> <M2><SF> <M2><SF> <M2><SF> <M2><SF> <M2><SF> <M2><SF> <M2><SF> <M2><SF> <M2><SF> <M2><SF> <M2><SF> <M2><SF> <M2><SF> <M2><SF> <M2><SF> <M2><SF> <M2><SF> <M2><SF> <SF><7> <SF><7 <SF><7> <SF><8> <SF><8 <SF><8> <SF><9> <SF><9 <SF><9> <SF><C> <SF><C> <SF><C> <1> <1> <1> <2> <2> <2> <3> <3> <3> <4> <4> <4> <5> <5> <5> <6> <6> <6> <7> <7> <7> <8> <8> <8> <9> <9 <9> <0> <0 <0> <M1><FNC1> <M1><FNC1> <M1><FNC1> <M1><FNC1> <M1><FNC1> <M1><FNC1> <M1><FNC1> <M1><FNC1> <M1><FNC1> <M1><FNC1> <M1><FNC1> <M1><FNC1> <M1><FNC1> <M1><FNC1> <M1><FNC1> <SF><0> <SF><0> <SF><0> <M1><FNC1> <M1><FNC1> <M1><FNC1> <M1><FNC1> <M1><FNC1> <M1><FNC1> <M1><FNC1> <M1><FNC1> <M1><FNC1> <C><F9> <C><F9> <C><F9> <M1><FNC1> <M1><FNC1> <M1><FNC1> <M1><FNC1> <M1><FNC1> <M1><FNC1> <M1> <M1> <M1> <M1> <M1> <M1> <M1> <M1> <M1> <C><F10> <C><F10> <C><F10> <C><0> <C><0> <C><0> <C><2> <C><2> <C><2> <C><F11> <C><F11> <C><F11> <C><F1> <C><F1> <C><F1> <C><1> <C><1> <C><1> <C><F12> <C><F12> <C><F12> <C><F3> <C><F3> <C><F3> <C><F4> <C><F4> <C><F4> <C><4> <C><4> <C><4>

3-14

Supported Equipment Manual • March, 2006

BHT-103

Down Left Up Right

Supported Equipment Manual • March, 2006

3-15

Keypad Configuration

This page is intentionally blank.

3-16

Supported Equipment Manual • March, 2006

Chapter 4 • Error Message Resolution Guide

Twin Client Error Message Resolution Guide

Message Reason Solution Reference Tech Note

ENTRY TOO LONG; Trying to key beyond the field size. Ensure that you are entering input into the

correct field.

ALPHABETIC ONLY; Trying to key a character that is not

alphabetic.

MINUS NOT VALID; Trying to key a Minus sign. Ensure that you are entering input into the

DECIMAL NOT VALID; Trying to key a Decimal (period). Ensure that you are entering input into the

ALPHANUMERIC ONLY; Trying to key characters other than

Alphabetic and numeric.

NUMERIC ONLY; Trying to key characters other than

numeric.

ENTRY TOO SHORT; Trying to exit the field before it is

filled.

Ensure that you are entering input into the correct field.

correct field.

Ensure that you are entering input into the correct field.

---

Supported Equipment Manual

•

March, 2006

4-1

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

INVALID KEY; The key pressed is not valid. Ensure that you are entering input into the

correct field.

MUST CLEAR FIELD; Trying to enter data in a field that

must be cleared first.

Ensure that you are entering input into the correct field.

SCAN NOT ALLOWED; Trying to scan into a key only field. Ensure that you are entering input into the

correct field.

KEY NOT ALLOWED; Trying to key into a scan only field. Ensure that you are entering input into the

correct field.

ENTRY TOO SHORT; Trying to exit the field before it is

filled.

RECOVERABLE ERROR; Encountered an error from which

you can continue.

Ensure that you are entering input into the correct field.

Verify that your configuration settings for the hardware being used, usually a printer and cable issue.

UNRECOVERABLE ERROR; Encountered an error from which

you can NOT continue.

Verify that your Network settings are correct and you are in the correct mode using the correct Port.

FUNCTION: \n\nFILE: \nLINE: \nCODE; Encountered an error from which

you can NOT continue.

Notify Connect over the WEB incident reporting system.

---

T1113, T1114, T1161, T1171, T1187 and T1194

---

Press any key\nFor More Details...; Press Enter for more information. Advisory message. ---

Press any key; Press a key to continue. Advisory message. ---

4-2

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

Connection ERROR.\nREBOOT MOBILE UNIT;

Disconnect ERROR.\nREBOOT MOBILE UNIT;

RF Send ERROR.\nREBOOT MOBILE UNIT;

RF Receive ERROR.\nREBOOT MOBILE UNIT;

RF Check ERROR.\nREBOOT MOBILE UNIT;

RF Timeout ERROR.\nREBOOT MOBILE UNIT;

Could not Connect. Verify that your Network settings are

correct and you are in the correct mode using the correct Port.

Could not Disconnect. Verify that your Network settings are

correct and you are in the correct mode using the correct Port.

Could not Send. Most likely a range, access point, radio,

host or network issue. Troubleshoot the customer’s environment.

Could not Receive. Most likely a range, access point, radio,

host or network issue. Troubleshoot the customer’s environment.

Could not run the RF Survey. Most likely a range, access point, radio,

host or network issue. Troubleshoot the customer’s environment.

Have been trying to contact the host for the radio timeout period (2 minutes default).

Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

T1113, T1114, T1161, T1171, T1187 and T1194

REBOOT MOBILE UNIT; Reboot the Mobile Unit do to loss

of connection.

Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

Retry (Y/N)?; Try again. Try to send or receive again, or perhaps

ensure that the printer is cabled to the Mobile Unit and is on.

Supported Equipment Manual • March, 2006

T1113, T1114, T1161, T1171, T1187 and T1194

---

4-3

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

TIMEOUT\n\nSending Data; Mobile Unit out of the coverage

area.

Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

TIMEOUT\n\nReceiving Data; Mobile Unit out of the coverage

area.

Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

Host Received Data\nAwaiting App Reply!;

Mobile Unit has sent and received an acknowledgement from the IP stack and is waiting for the application to return data.

Most likely a host or network issue. Troubleshoot the customer’s environment. Probable causes are Database record locking, application program failure, Host failure or network failure.

* WAITING TO SEND *; Mobile Unit out of the coverage

area.

Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

TCP Error Reading\nMAC Address.\nREBOOT MOBILE UNIT;

Could not obtain the Mac Address from the Mobile Unit.

Possible hardware, driver or stack problem Contact the Mobile Unit manufacturer.

Invalid TIP Command; Bad internal protocol. Notify Connect over the WEB incident

reporting system.

T1113, T1114, T1161, T1171, T1187 and T1194

---

Session Ended\nBy User or Host; User, Host, application or network

has ended the session.

Server Packet Error; Bad Protocol detected. Usually a result of bad cabling, power or

If the user did not end the session, most likely host or network issues. Troubleshoot the customer’s environment.

T1113, T1114, T1161, T1171, T1187 and T1194

--faulty transceiver. Also, will receive this if the Mobile Unit is in the wrong mode for server operation.

4-4

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

Error receiving host\nlist from Server; Bad Protocol detected. Usually a result of bad cabling, power or

faulty transceiver. Also, will receive this if the Mobile Unit is in the wrong mode for server operation.

Unexpected Server\ndata received; Bad Protocol detected. Usually a result of bad cabling, power or

faulty transceiver. Also, will receive this if the Mobile Unit is in the wrong mode for server operation.

Error starting\nhost application; Connected to the server but can

not connect to the distant end.

Select Host or App; Need to choose your

Configure the server handler to access the host application.

User selection required. ---

Host/application destination.

Connecting...; Attempting to connect to the

Advisory message. ---

Host/application.

TCP Error\nReading IP Address\nREBOOT MOBILE UNIT;

Printer start error; Could not initialize the printer.

Mobile Unit missing Network IP information.

Configure the Mobile Unit with the correct network IP information.

Cable or power issue with the printer. ---

Battery too low\nto print; Not enough power to print. Replace the battery with a fully recharged

battery.

Paper Feed Error\nFix Then Hit Enter; Paper in the printer is not ready. Replace the paper or rethread the paper in

the printer.

Printer Error\nPrint Ended; Can not print. Check cable, battery, communication

settings and paper in the printer.

---

Supported Equipment Manual • March, 2006

4-5

Error Message Resolution Guide

A

Message Reason Solution Reference Tech Note

User Count Exceeded.\n Session Ended;

Possible authorization issue. Verify that you have the correct number of

licenses for the number of Mobile Units

---

you are using.

Primary Unavailable\nTrying Alternate; First Host IP address not available

Verify the host address. ---

trying the remaining addresses in the Host list.

APMAC.DAT Error\nSession Ended;

ccess point Media Access Control

error.

Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

T1113, T1114, T1161, T1171, T1187 and T1194

MUIP.DAT Error\nSession Ended; Mobile Unit IP Error. Most likely a Mobile Unit network setting

issue. Troubleshoot the customer’s environment.

T1113, T1114, T1161, T1171, T1187 and T1194

Missing Subnet IP\nSession Ended; Mobile Unit IP Netmask Error. Most likely a Mobile Unit network setting

issue. Troubleshoot the customer’s environment.

T1113, T1114, T1161, T1171, T1187 and T1194

Error Opening File; File is missing. Verify that the configuration files are on the

--Mobile Unit. Or perhaps there is a hardware failure.

Telnet API\nnot found; Program files are missing. Reload program files. ---

Battery Low Warning\n\nReplace Battery Soon;

No Host List.\nPress any key\nTo Edit Host IP's;

Unable to Allocate\nFont Memory; Mobile Unit does not have enough

Not enough power to operate the Mobile Unit.

Have not configured your target hosts.

memory to load the fonts.

Replace the battery with a fully recharged

--battery.

Configure the target host IP addresses. ---

Reduce the fonts in use or expand the

--memory in the Mobile Unit.

4-6

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

Font Loading Error; Could not load the font.

Ensure that the font is available to load. ---

Printer Not Ready\nPress R to Retry\nC to Cancel Print;

Mobile Unit in\nDemonstration

Can not print. Check cable, battery, communication

--settings and paper in the printer.

Running in demo mode. Purchase a license from Connect. ---

Mode\nfor TwinClient;

Connected to Host; Successful connection to the target

Advisory message. ---

Host.

Telnet Mode not\nsupported on\nthis Mobile Unit;

Telnet Setup files\nnot found. Reload\nfiles then switch;

Switched Client to\nTelnet Direct Mode; Mobile Unit running in Telnet mode

This Mobile Unit must be used with a Connect Server.

Customer specific configuration files are missing.

Order a Connect Server. ---

Load the configuration files into the Mobile

--Unit from Twin Client Manager.

Advisory message. ---

direct to the target Host.

Switched Client to\nServer Based Mode;

Mobile Unit running through a Connect server in Server mode

Advisory message. ---

usually at port 1800.

Port 23 is only\nallowed in Telnet Mode;

Can not set the port to 23 in Server mode. Port 23 is the standard

Advisory message. ---

Telnet port.

Not Enough Memory\nTo Run; Mobile Unit does not have the

Expand the Mobile Unit memory. ---

capacity to run the program do to memory restrictions.

Press any key; Press a key to continue. Advisory message. ---

Supported Equipment Manual • March, 2006

4-7

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

TwinClient Telnet; Prompt. Advisory message. ---

TwinClient Server; Prompt. Advisory message. ---

TwinClient TN3270; Prompt. Advisory message. ---

TwinClient TN5250; Prompt. Advisory message. ---

TwinClient TNVT; Prompt. Advisory message. ---

Edit Menu Options; Menu Title. Advisory message. ---

Edit Mobile Unit IP; Menu Option. Advisory message. ---

Edit Server/Host IPs; Menu Option. Advisory message. ---

Edit Radio Option; Menu Option. Advisory message. ---

4-8

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

Edit License Key; Menu Option. Advisory message. ---

Run Site Survey; Menu Option. Advisory message. ---

Switch Client Modes; Menu Option. Advisory message. ---

Run TwinClient; Menu Option. Advisory message. ---

Exit to OS; Menu Option. Advisory message. ---

Printer may not be\nplugged in or\nturned on!;

OUT OF RANGE OF BASE; Mobile Unit out of the coverage

CONNECT SERIAL CABLE; Serial cable not connected to the

REMOVE SERIAL CABLE; Remove serial cable from to the

Can not print. Check cable, battery, communication

settings and paper in the printer.

Most likely a range, access point, radio,

area.

host or network issue. Troubleshoot the customer’s environment.

Check cable, battery and communication

Mobile Unit.

settings for the Mobile Unit.

Check cable, battery and communication

Mobile Unit.

settings for the Mobile Unit.

---

T1113, T1114, T1161, T1171, T1187 and T1194

---

PLACE IN CRADLE; Place the Mobile Unit in the cradle. Advisory message. ---

Supported Equipment Manual • March, 2006

4-9

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

REMOVE FROM CRADLE; Remove Mobile Unit from the

Advisory message. ---

cradle.

ACQUIRING CRADLE BUS; Attempting to access the cradle

Advisory message. ---

through the serial port you have configured.

Printer Out\nOf Range; Printer out of the coverage area. Most likely a range, access point or radio

issue. Troubleshoot the customer’s environment.

Connection Refused\nBy Host; You connected to the target host

but the host disconnected you.

Verify that the configuration file has the correct Mobile Unit type and New environment variable set. Fallback to the Connect Default to verify the connection.

Connection Timed Out; You connected to the host but did

Modify the Host parameters for login. ---

not logon in the appropriate time so the host disconnected you.

Connection Failed\nHost Not Responding;

Could not connect to the Host. Most likely a range, access point, radio,

host or network issue. Troubleshoot the customer’s environment.

Connection Failed\nHost Unreachable; Could not connect to the Host. Most likely a range, access point, radio,

host or network issue. Troubleshoot the customer’s environment.

T1113, T1114, T1161, T1171, T1187 and T1194

---

T1113, T1114, T1161, T1171, T1187 and T1194

Mobile Unit Out\nOf Range, Unable\nTo Transmit;

Mobile Unit Out\nOf Range, Unable\nTo Receive;

Mobile Unit out of the coverage area.

Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

Most likely a range, access point, radio, host or network issue. Troubleshoot the

T1113, T1114, T1161, T1171, T1187 and T1194

---

customer’s environment.

4-10

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

Printer Not\nResponding; Can not print. Check cable, battery, communication

--settings and paper in the printer.

Printer Out\nOf Range; Printer out of the coverage area. Most likely a range, access point or radio

issue. Troubleshoot the customer’s environment.

T1113, T1114, T1161, T1171, T1187 and T1194

Print Complete; Prompt. Advisory message. ---

Reprint (Y/N)?; Yes or No prompt for a reprint. Advisory message. ---

WARNING; Prompt. Advisory message. ---

Turning power off\nduring a session\nwill cause the\nprogram to

This Mobile Unit will disconnect the session if powered off.

Mobile Unit manufacturer limitation. Advisory message.

---

restart;

Are you sure (y/n)?; Yes or No prompt for a

Advisory message. ---

confirmation.

You Sure? (YyNn); Yes or No prompt for a

Advisory message. ---

confirmation.

Domain Name Server\nNot Set; DOMAIN NAME SERVER not

configured.

Domain Name Server\nQuery Memory

Memory error on the Mobile Unit Expand the Mobile Unit memory or return

Error;

Supported Equipment Manual • March, 2006

Configure the Mobile Unit with the correct network IP information.

the Mobile Unit for repair.

---

4-11

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

Domain Name Server\nQuery Sending Error;

Domain Name Server\nQuery Receive Error;

Domain Name Server\nUnavailable; Could not connect to the DOMAIN

Mobile Unit out of the coverage area.

NAME SERVER.

Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

T1113, T1114, T1161, T1171, T1187 and T1194

Error loading\nparameter file; Could not load the parameter file. Reload the correct configuration files. ---

Could not open\ntelnet interface; Could not Telnet. Reload the program files. ---

Could not set\mtelnet options; Could not use the Telnet

Reload the correct configuration files. ---

configuration.

Setup file\nsetting mismatch\nReload Setup;

Emulation program selected is not compatible with the configuration file on the Mobile Unit.

Remove the emulation and configuration files. Run clear Telnet on the Mobile Unit then reload the Mobile Unit with the proper

---

emulation and configuration files.

Display formatting\ntoo large for\ncurrent screen;

Mobile Unit does not have enough memory to run your configured

Expand the Mobile Unit memory or order a server from Connect.

---

reformatted screens.

Mobile Unit\ninitialization error; Mobile Unit problem. Return the Mobile Unit to the manufacturer

--for repair.

4-12

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

Host/App/Network\nclosed the session; Customer’s environment

disconnected the Mobile Unit session.

Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

T1113, T1114, T1161, T1171, T1187 and T1194

Disconnecting...; Prompt. Advisory message. ---

Scan Barcode; Bar code scanning test. Advisory message. ---

Enter Setup\nPassword; Prompt. Advisory message. ---

Enter Profile \nPassword; Prompt. Advisory message. ---

Host IP; Host IP address prompt. Enter target host IP address. ---

Host Name; Host name prompt. Enter target host Name. ---

Port; Host IP port required. Enter 23 for Telnet or 1800 for a Connect

server. Could also be a different number depending on the customer’s environment.

T1113, T1114, T1161, T1171, T1187 and T1194

Mobile Unit Type; Prompt. Advisory message. ---

WARNING: This will \nend any\ncurrent

Prompt. Advisory message. ---

session;

Supported Equipment Manual • March, 2006

4-13

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

Continue (Y/N)?; Prompt. Advisory message. ---

HOST ENTRY; Prompt. Advisory message. ---

VT(100/220) Setup; Prompt. Advisory message. ---

Mobile Unit Info; Prompt. Advisory message. ---

Emulation Setup; Prompt. Advisory message. ---

ANSI Setup; Prompt. Advisory message. ---

Miscellaneous Setup; Prompt. Advisory message. ---

Mobile Unit Type; Prompt. Advisory message. ---

Control Codes; Prompt. Advisory message. ---

Local Echo; Prompt. Advisory message. ---

4-14

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

<BK SP> Sends; Prompt. Advisory message. ---

New Line Mode; Prompt. Advisory message. ---

Insert Mode; Prompt. Advisory message. ---

Autowrap Mode; Prompt. Advisory message. ---

Cursor; Prompt. Advisory message. ---

EMULATION SETUP; Prompt. Advisory message. ---

Mobile Unit Type; Prompt. Advisory message. ---

Local Echo; Prompt. Advisory message. ---

Map Underline; Prompt. Advisory message. ---

Break Key; Prompt. Advisory message. ---

Supported Equipment Manual • March, 2006

4-15

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

ANSI Setup; Prompt. Advisory message. ---

Control Codes; Prompt. Advisory message. ---

Backspace Key; Prompt. Advisory message. ---

MISCELLANEOUS SETUP; Prompt. Advisory message. ---

Test Options; Prompt. Advisory message. ---

Login Options; Prompt. Advisory message. ---

TEST OPTIONS; Prompt. Advisory message. ---

Printer Test; Prompt. Advisory message. ---

Scan Code Test; Prompt. Advisory message. ---

LOGIN OPTIONS; Prompt. Advisory message. ---

4-16

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

User Name; Prompt. Advisory message. ---

User Password; Prompt. Advisory message. ---

ON; Prompt. Advisory message. ---

OFF; Prompt. Advisory message. ---

Map; Prompt. Advisory message. ---

Don't Map; Prompt. Advisory message. ---

Enable Break; Prompt. Advisory message. ---

Disable Break; Prompt. Advisory message. ---

7 bit; Prompt. Advisory message. ---

8 bit; Prompt. Advisory message. ---

Supported Equipment Manual • March, 2006

4-17

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

Send Delete; Prompt. Advisory message. ---

Send Backspace; Prompt. Advisory message. ---

Mobile Unit Setup; Prompt. Advisory message. ---

Scanner Options; Prompt. Advisory message. ---

Program Options; Prompt. Advisory message. ---

Special Options; Prompt. Advisory message. ---

Beeper Options; Prompt. Advisory message. ---

Exit to DOS; Prompt. Advisory message. ---

Backlight Time; Prompt. Advisory message. ---

Enter Key Action; Prompt. Advisory message. ---

4-18

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

Reset Options; Prompt. Advisory message. ---

Font Size; Prompt. Advisory message. ---

Portable Printer; Prompt. Advisory message. ---

Reprint Option; Prompt. Advisory message. ---

Data IDs; Prompt. Advisory message. ---

Internal/External; Prompt. Advisory message. ---

Modify Beeps; Prompt. Advisory message. ---

Message Beeps; Prompt. Advisory message. ---

Scan Identifier; Prompt. Advisory message. ---

AID Scan Setup; Prompt. Advisory message. ---

Supported Equipment Manual • March, 2006

4-19

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

Long Scans; Prompt. Advisory message. ---

Scan Send; Prompt. Advisory message. ---

Yes; Prompt. Advisory message. ---

No; Prompt. Advisory message. ---

Normal; Prompt. Advisory message. ---

Double Wide; Prompt. Advisory message. ---

Double High; Prompt. Advisory message. ---

Double High and Wide; Prompt. Advisory message. ---

Errors Only; Prompt. Advisory message. ---

Automatic; Prompt. Advisory message. ---

4-20

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

All Messages; Prompt. Advisory message. ---

Reject; Prompt. Advisory message. ---

Truncate; Prompt. Advisory message. ---

Split; Prompt. Advisory message. ---

Do Not Send; Prompt. Advisory message. ---

Always Send; Prompt. Advisory message. ---

Last Field Only; Prompt. Advisory message. ---

Internal; Prompt. Advisory message. ---

External; Prompt. Advisory message. ---

none; Prompt. Advisory message. ---

Supported Equipment Manual • March, 2006

4-21

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

monarch; Prompt. Advisory message. ---

pddumb; Prompt. Advisory message. ---

comtec; Prompt. Advisory message. ---

rascal; Prompt. Advisory message. ---

codewriter; Prompt. Advisory message. ---

comtec(S); Prompt. Advisory message. ---

User Name; Prompt. Advisory message. ---

Password; Prompt. Advisory message. ---

Frequency: Hz; Prompt. Advisory message. ---

Duration: ms; Prompt. Advisory message. ---

4-22

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

Delay: ms; Prompt. Advisory message. ---

Select Scanner; Prompt. Advisory message. ---

Setup Scanner; Prompt. Advisory message. ---

Scan Test; Prompt. Advisory message. ---

Scan Operation; Prompt. Advisory message. ---

Laser; Prompt. Advisory message. ---

Contact/Pulse; Prompt. Advisory message. ---

Contact/No Pulse; Prompt. Advisory message. ---

Auto/Pulse; Prompt. Advisory message. ---

Auto/No Pulse; Prompt. Advisory message. ---

Supported Equipment Manual • March, 2006

4-23

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

Wand Simulation; Prompt. Advisory message. ---

VT100; Prompt. Advisory message. ---

VT220; Prompt. Advisory message. ---

SETUP; Prompt. Advisory message. ---

Mobile Unit IP/Radio; Prompt. Advisory message. ---

Host List; Prompt. Advisory message. ---

NULL; Prompt. Advisory message. ---

4-24

Supported Equipment Manual • March, 2006