Denon HEOS Subwoofer Owners Manual

Contents

Setup Use Troubleshooting Status LED Appendix

WIRELESS SUBWOOFER

Owner’s Manual

HEOS Subwoofer

Contents Setup Use Troubleshooting Status LED Appendix

Contents

Introduction Before your begin

System requirements

Network requirements Hardware Requirements Controller requirements

Getting to know your HEOS Subwoofer

Front panel Controls Back panel

Placing your HEOS Subwoofer

Powering your HEOS Subwoofer Getting the HEOS app

Setting up your first HEOS Subwoofer Adding more HEOS devices

Adding wired HEOS devices Adding wireless HEOS devices

Connecting devices

Pairing a HEOS Subwoofer to a HEOS device

Pairing HEOS subwoofer to HEOS AVR or HEOS Bar Pairing HEOS Subwoofer to other HEOS device

Unpairing the HEOS Subwoofer

Making adjustments

Adjusting the Level

Adjusting the Low Pass Filter

Adjusting the Phase

Adjusting the status light brightness 7 8

10 11 12

14 15

16 17

17 17

18 18 19 20

21 21 22 22

Contents Setup Use Troubleshooting Status LED Appendix

Updating your system Advanced features

Wireless performance

Power management

Power modes

Quick Start Mode Deep Standby Off

Basic troubleshooting

My HEOS device won’t connect to my network using the audio cable

My HEOS device turns off and the status LED flashes in red Connecting to a WPS network Resetting your HEOS device Restoring the HEOS device to factory defaults Contact Denon

Status LED table Supported file types and codecs

23 24

25 25 25 25

26 26 27 27 28 29

30 36

Specifications Information

Trademarks

License

License information for the software used in the unit

37 39

39 40 40

Contents

Setup Use Troubleshooting Status LED Appendix

Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product.

NOTE

THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.

For latest information, please visit http://www.HEOSbyDenon.com

Introduction

The HEOS Subwoofer is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere around your home. By utilizing your existing home network and the HEOS app on your iOS or Android™ device, you can explore, browse, and play music from your own music library or from many online streaming music services.

True multi-room audio - play different songs in different rooms or the same song in every room

Utilizes your existing home wireless network for quick and easy setup

Industry leading microsecond audio synchronization between HEOS device

Legendary Denon audio quality

If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with

your HEOS device).

Please continue reading this Owner’s Manual for more detailed information about the features and benefits of your HEOS Subwoofer.

Contents

Setup Use Troubleshooting Status LED Appendix

Before your begin

NOTE

If you have already installed at least one HEOS device, please skip to the section “Adding more HEOS devices” (v p. 17).

System requirements

Before you begin installing your first HEOS device, please make sure you understand and meet a few basic requirements.

Network requirements

Wireless Router - In order to use your HEOS music system, you must have a working wireless (Wi-Fi) or ethernet network in your home. Even when connected to an Ethernet network, a Wi-Fi connection to the router is required to control the system using the HEOS Control app. If you do not have a wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your home.

High Speed Internet Connection - HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.

HEOS AVR HEOS Bar HEOS Amp HEOS speaker

Contents Setup Use Troubleshooting Status LED Appendix

Hardware Requirements

Use the HEOS Subwoofer together with existing HEOS devices. [Example]

NOTE

HEOS Subwoofer can not be used by itself.

Contents Setup Use Troubleshooting Status LED Appendix

Controller requirements

You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these minimum requirements:

iOS Minimum Requirements

iOS version 7.0 or later

iPhone® 4 or newer

iPad® 2 or newer

iPod touch® (5th generation) or newer

Android Minimum Requirements

Android OS version 4.0 or later

All resolutions

UICK STRT

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HEOS Subwoofer

Quick Start Guide Thank you note

(North America model only)

Warranty (North America model only)

Extended Protection Plan (North America model only)

Safety instructions

Contents

Setup Use Troubleshooting Status LED Appendix

Getting to know your HEOS Subwoofer

Unpack your HEOS Subwoofer from the box and verify that the following items are included:

Power cord 1/8 inch (3.5 mm) setup cable Ethernet cable

Feet

Contents Setup Use Troubleshooting Status LED Appendix

NOTE

Please use the power cord included in the box for your device.

Contents Setup Use Troubleshooting Status LED Appendix

Front panel

Status LED

Please refer to the “Status LED table” for LED color and state meaning. (v

p. 30)

Contents Setup Use Troubleshooting Status LED Appendix

Controls

Volume up/down buttons (+, –)

Adjusts the HEOS device’s volume level up or down.

Mute button (:)

Mutes or unmutes the HEOS device’s volume.

AUX IN

5V/1A---

USB

RESET

CONNECT

NETWORK

AC IN

w eq

r t y u

Contents Setup Use Troubleshooting Status LED Appendix

Back panel

AUX jack (AUX IN)

Used to add the HEOS device to your wireless network. (v p. 16)

USB port

Used to connect USB storage devices.

NETWORK connector

Used to connect this unit to a wired Ethernet network. (v

RESET button

p. 16)

AC inlet (AC IN)

Used to connect the power cord. (v

CONNECT button

Used for Wi-Fi setup.

Connect in status LED

Indicates the status of this unit. (v

p. 14)

p. 30)

Various settings are reset to the factory default values.

p. 27)

Contents

Setup Use Troubleshooting Status LED Appendix

Setup

Placing your HEOS Subwoofer

The HEOS Subwoofer is designed to add HEOS multi-room audio functionality to an external device which offers audio amplification. You should place your HEOS Subwoofer in a convenient location near the speakers you are connecting it to.

The HEOS Subwoofer must be within range of your wireless network.

Attach the included feet to the four corners of the HEOS Subwoofer’s side if you

are placing it on horizontally.

AUX IN

5V/1A---

USB

RESET

CONNECT

NETWORK

AC IN

for North America

(AC 120 V, 60 Hz)

for Europe

(AC 220 - 240 V, 50/60 Hz)

Contents

Setup Use Troubleshooting Status LED Appendix

Powering your HEOS Subwoofer

Connect the power cord included in the box to the back of the HEOS Subwoofer and the plug to a wall outlet.

Contents Setup Use Troubleshooting Status LED Appendix

Getting the HEOS app

The HEOS app is the heart of the HEOS experience. Using your mobile device and the HEOS app, you can setup, browse, explore, and control your HEOS system right in the palm of your hand, from anywhere in your home.

Download the HEOS app for iOS or Android by searching App Store®, Google Play™ store or Amazon for “HEOS”.

For the purpose of improvement, the specifications and design are subject to change without notice.

Contents Setup Use Troubleshooting Status LED Appendix

Setting up your first HEOS Subwoofer

Once you have placed your HEOS Subwoofer in your listening room and have downloaded the HEOS app, you are ready to configure your HEOS Subwoofer for music playback. This involves following a few simple steps to get the HEOS Subwoofer connected to your existing home network:

Caution

DO NOT connect the Ethernet cable if you are connecting your HEOS Subwoofer to a wireless network. If you are connecting the HEOS Subwoofer to a

wired network, use an Ethernet cable to connect the HEOS Subwoofer to your network or router.

Make sure your mobile device is connected to your

wireless network (the same network you want your HEOS Subwoofer connected to).

You can check this in the Settings - Wi-Fi menu of your iOS or Android device.

NOTE

If your wireless network is secure, make sure you know the password to join

your network.

Make sure you have the included 1/8

inch (3.5 mm) setup cable handy.

Launch the HEOS app on your

mobile device.

Tap the “Setup Now” button at the top of the screen.

Follow the instructions to add the HEOS Subwoofer to

your wireless network.

The Wi-Fi settings from your mobile device will be copied to the HEOS Subwoofer via the audio cable.

NOTE

If you have any problems connecting your HEOS device, jump to the

Troubleshooting section. (v p. 26)

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