HEOS AVR QUICK START GUIDE
BEFORE YOU BEGIN
The HEOS AVR is designed to add HEOS
multi-room audio functionality to your
home theater.
Make sure you have the following items in working order:
Wi-Fi Router
& Internet Connection
1
Apple iOS, Android or Kindle
mobile device connected to
your network
TV, Wired front Speakers
& Speaker Wires
OPTIONAL
Two wired or wireless surround speakers and a wired or
wireless subwoofer.
HEOS AVR QUICK START GUIDE
STEP 1: UNPACK
Carefully unpack your HEOS AVR.
Verify that the following items are included in the box.
HDMI cable
Ethernet cablePower cord
1/8 inch (3.5 mm)
setup cable
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Optical cable
Remote control unit
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STEP 2: PLACE
Place the HEOS AVR at a convenient location near the TV.
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HEOS AVR QUICK START GUIDE
STEP 3: CONNECT
Connect the power cord between the HEOS AVR and a wall outlet.
OPTIONAL
If you are connecting the HEOS AVR to a wired network,
connect the included Ethernet cable between the HEOS AVR
and your router.
Do not connect the Ethernet cable if you are connecting your
HEOS AVR to a wireless network.
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STEP 4: CONTROL
Download the HEOS App.
1
Go to the Apple Store, Google Play or Amazon
App Store and search for “HEOS” to download
and install.
5
Launch the HEOS App
2
and follow the instructions in the
app to complete the setup and
confi guration of the HEOS AVR.
HEOS AVR QUICK START GUIDE
STEP 5: ADD DEVICE
1
Music
2
Add Device
ENJOY!
OWNER’S MANUAL
• For more information, visit www.HEOSbyDenon.com
• Refer to the Online Manual for other functions information and
operation procedure details.
manuals.denon.com/HEOSAVR/ALL/EN
Settings
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BASIC TROUBLESHOOTING
My HEOS device won’t connect to my network using the audio cable
•
Make sure your mobile device is connected to your wirelessnetwork before setting up your HEOS device.
•
Alternatively, you can connect your HEOS device to your network router using the included Ethernet cable. Once connected via
Ethernet, the HEOS by Denon App should recognize the HEOS device and you can manually move it to your wireless network
using Settings/My Devices/Device_Name/Advanced/Network Settings.
Music cuts out or delays sometimes
•
Make sure your Internet connection is operating correctly.
•
If you are sharing your network with other users or devices, they may be using most of your bandwidth
(especially if they are streaming video).
•
Make sure your HEOS devices are within range of your wireless network.
•
Make sure your HEOS devices are not located near other electronic devices that could interfere with it’s wireless connectivity
(like microwave ovens, cordless phones, TVs, etc…).
Cannot pair a Bluetooth device with the HEOS device
1. Activate the Bluetooth setting on your mobile device.
2. Press and hold the Play/Pause button located on the remote control unit for 3 seconds and release the button when you
see a pattern of two green fl ashes on the status LED.
3. Select “HEOS AVR“ from the list of available Bluetooth devices.
I hear distortion when using the AUX input
The analog output signals from some sources can be fairly strong. If the input level of the source device is turned up high, it could
overload the inputs of the HEOS device. This is unlikely to cause damage, but can cause distorted sound. Initially, set the volume of
the source to a medium – low level, then turn it up as needed. If you hear distortion, turn down the device’s volume control.
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HEOS AVR QUICK START GUIDE
English
I hear a delay when using the AUX input with my TV
•
If you are connecting the AUX input with your cable or satellite box for enjoying TV audio through multiple HEOS devices, you may
hear a delay between when you see someone speak and when you hear the audio. This is because the HEOS system must buff er
the audio before it sends it out to the devices so that it arrives at all devices at the same time.
•
You can avoid this delay by listening only to the HEOS device which is directly connected to the set top box.
Connecting to a network using WPS
If your wireless router supports WPS (Wi-Fi Protected Setup™) your HEOS wireless device can optionally connect to your network
using the “Push Button” method by following these steps:
1. Press the WPS button on your router.
2. Within 2 minutes, press and hold the Connect button on the rear panel of the HEOS device for 3 seconds.
3. The LED on the front of the HEOS device will fl ash green for several seconds as it connects to your router.
4. When the connection is complete, the LED on the front of the HEOS device will turn solid blue.
Resetting your device
Resetting your HEOS device will clear out the wireless network settings, EQ, and name but retain it’s current software.
You will have to use Settings->Add Device to reconnect the device to your home network before it can be used.
To reset your HEOS device, press and hold the Connect and Bluetooth buttons located on the back of the HEOS device for 5
seconds until the front LED begins to fl ash amber.
The HEOS by Denon app and brand is not affi liated with any manufacturer of any mobile device.
HEOS and the HEOS logo are trademarks or registered trademarks in the US and/or other countries.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Google Play is a trademark of Google Inc.
Amazon, Kindle, Fire and all related logos are trademarks of Amazon.com, Inc. or its affi liates.
Wi-Fi Protected Setup™ logo is trademark of Wi-Fi Alliance.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by D&M Holdings Inc. is under license. Other
trademarks and trade names are those of their respective owners.
All other trademarks are the property of their respective owners.
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CONTACT Denon
For US & Canada only:
If you need further assistance with your HEOS Product,
please contact HEOS Customer Support Services below:
Website www.HEOSbyDenon.com/Support
Email Support@HEOSbyDenon.com
Live Chat www.HEOSbyDenon.com/LiveChat
Telephone Toll Free (855) 499 2820
Online Manual manuals.denon.com/HEOSAVR/ALL/EN
(M-F 10:00AM to 10:00PM EST / Sat 12:00PM to 8:00PM EST)
HEOSbyDenon.com
Copyright ©2017 D&M Holdings Inc. All Rights Reserved.
Printed in Vietnam 5411 11455 00AD
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