Selecting a Room
Listening to Radio
Playing music stored on your mobile device
Playing music from an external audio device
Streaming an external audio device to any HEOS device
Playing music from a USB device
HEOS account
10
11
12
12
13
13
14
15
15
16
17
17
17
18
18
19
19
20
21
22
23
4
5
5
5
6
7
8
9
What is a HEOS account?
Why do I need a HEOS account?
Signing up for a HEOS account
Changing Your HEOS account
Playing from Streaming Music Services
Adding a Music Service
Changing Music Service Settings
Listening To The Same Music In Multiple Rooms
Grouping Rooms
Ungrouping Rooms
Grouping All Rooms (Party Mode)
Ungrouping All Rooms
Using the Now Playing Queue
Play Now
Play Now & Replace Queue
Play Next
Add to End of Queue
Repeat and Shuffle Playback
Rearranging the Now Playing Queue
Deleting Songs from the Play Queue
Deleting All Songs from the Play Queue
Saving Playlists
Changing the Name of a HEOS Amp
Changing the Wireless Network Connection
Adjusting the Equalizer
Adjusting the Audio Quality
Advanced Settings
Network Settings
Firmware Upgrade
About
UPDATING YOUR SYSTEM
ADVANCED FEATURES
Submit Diagnostics
Sharing Music from your Mobile Device
Resetting Your Controller App
Power Modes
Network Standby
Deep Standby
Off
32
BASIC TROUBLESHOOTING
32
32
33
33
33
33
34
34
35
36
36
37
37
37
37
37
37
My HEOS Device won’t connect to my network using the audio
cable
I get a message “Device was not found”
My HEOS device turns off and the status LED flashes in red
Music cuts out or delays sometimes
I hear a delay when using the AUX Input with my TV
Connecting to a WPS Network
Resetting Your HEOS Device
Restoring the HEOS Device to Factory Defaults
Contact Denon
Status LED Table
Supported File Types and Codecs
SPECIFICATIONS
INFORMATION
Trademarks
License
License Information for the Software Used in the Unit
38
38
38
39
39
40
40
41
41
42
43
49
50
52
52
53
53
3
HEOS Amp QUICK START GUIDE
Contents
SetupUseTroubleshootingStatus LEDAppendix
Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product.
NOTE
THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.
For latest information, please visit HEOSbyDenon.com
INTRODUCTION
The HEOS Amp is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere around
your home. By utilizing your existing home network and the HEOS app on your iOS or Android™ device, you can explore, browse, and play music from
your own music library or from many online streaming music services.
True multi-room audio - play different songs in different rooms or the same song in every room
0
Utilizes your existing home wireless network for quick and easy setup
0
Industry leading microsecond audio synchronization between HEOS device
0
Legendary Denon audio quality
0
If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with
your HEOS device).
.
Please continue reading this Owner’s Manual for more detailed information about the features and benefits of your HEOS Amp.
4
Contents
SetupUseTroubleshootingStatus LEDAppendix
BEFORE YOU BEGIN
NOTE
If you have already installed at least one HEOS device, please skip to the section “ADDING MORE HEOS DEVICES” below (v p. 17).
System Requirements
Before you begin installing your first HEOS device, please make sure you understand and meet a few basic requirements.
Network Requirements
o
Wireless Router - In order to use your HEOS music system, you should have a working wireless (Wi-Fi) network in your home. If you do not have a
wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your
home.
The HEOS Extend Wireless Range Extender (sold separately) is available as an accessory, should
you need to setup a new wireless network or extend the range of your existing network. Please
contact Denon for more information about the Wireless Extender.
.
High Speed Internet Connection - HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is
also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will
provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.
5
ContentsSetupUseTroubleshootingStatus LEDAppendix
Controller Requirements
o
You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these
minimum requirements:
.
iOS Minimum Requirements
iOS version 5.0 or later
0
0
iPhone® 3GS or newer
®
0
iPad
0
iPod touch® (3rd generation) or newer
.
Android Minimum Requirements
Android OS version 2.3 or later
0
All resolutions
0
6
ContentsSetupUseTroubleshootingStatus LEDAppendix
Getting To Know Your HEOS Amp
Unpack your HEOS Amp from the box and verify that the following items are included:
A HEOS AmpB Quick Start GuideC Safety Information Sheets
.
..
D Warranty (North America model only)E Extended Protection Plan
(North America model only)
.
.
G Ethernet cableH Power cord
.
.
NOTE
Please use the power cord included in the box for your device.
7
F Audio/Setup cable
.
q
ContentsSetupUseTroubleshootingStatus LEDAppendix
Front panel
o
.
Status LED
A
Please refer to the “Status LED Table” for LED color and state meaning “Status LED Table” (v
p. 43).
8
q
w
ContentsSetupUseTroubleshootingStatus LEDAppendix
Controls
o
.
Volume Up/Down buttons (+, –)
A
Adjusts the HEOS Amp’s volume level up or down.
Mute button (:)
B
Mutes or unmutes the HEOS Amp’s volume.
9
Back panel
RESET
IMPEDANCE : 4㹼16
Ȑ
Class 2 Wiring
WOOFER
SUB
SPEAKERS
NETWORK
OPTICAL IN
USB
CONNECT
AUX IN
LINE IN
5V1A
q
y
uoQ
0
i
r tew
Q
1
o
A
B
C
D
E
F
ContentsSetupUseTroubleshootingStatus LEDAppendix
.
AC input (AC IN)
Used to connect the power cord. (v
p. 15)
Reset Button (RESET)
Various settings are reset to the factory default values.
(v
p. 41)
Digital Audio Input (OPTICAL IN)
Used to connect audio devices with a digital optical cable.
p. 13)
(v
USB Input (USB 5 V/1 A)
Used to connect USB storage devices. (v
Network Connector (NETWORK)
p. 14)
Used to connect this unit to a wired Ethernet network. (v p. 17)
Speaker terminals (SPEAKERS)
Used to connect speakers. (v p. 12)
10
Subwoofer Output (SUB WOOFER)
G
Used to connect this unit to a powered subwoofer. (v
Analog Line Input (LINE IN)
H
Used to connect audio devices with a stereo RCA cable.
(v
p. 13)
AUX Input (AUX IN)
I
Used to connect audio devices with a 3.5 mm cable. (v
Connect Button (CONNECT)
J
Used for Wi-Fi setup.
Connect in Status LED
K
Indicates the status of this unit. (v
p. 43)
p. 13)
p. 13)
ContentsSetupUseTroubleshootingStatus LEDAppendix
Placing Your HEOS Amp
The HEOS Amp is designed to add HEOS multi-room audio functionality to an external device which offers audio amplification. You should place your
HEOS Amp in a convenient location near the speakers you are connecting it to.
The HEOS Amp must be within range of your wireless network.
0
The HEOS Amp is not waterproof. Do not place it near any water source and do not leave it outside in the rain or snow.
0
11
RESET
IMPEDANCE : 4㹼16
Ȑ
Class 2 Wiring
SPEAKERS
NETWORK
OPTICAL IN
USB
CONNECT
AUX IN
LINE IN
5V1A
WOOFER
SUB
wq
(R)
wq
(L)
Contents
SetupUseTroubleshootingStatus LEDAppendix
Connecting External Devices
Connecting Speakers
o
Carefully check the left (L) and right (R) channels and + (red) and –
(black) polarities on the speakers being connected to this unit, and be
sure to connect the channels and polarities correctly.
Peel off about 3/8 inch (10 mm) of sheathing from the
1
tip of the speaker cable, then either twist the core wire
tightly or terminate it.
.
Turn the speaker terminal counterclockwise to loosen
2
it.
NOTE
Disconnect this unit’s power plug from the power outlet before connecting the
0
speakers. Also, turn off the subwoofer.
Connect so that the speaker cable core wires do not protrude from the speaker
0
terminal. The protection circuit may be activated if the core wires touch the rear
panel or if the + and – sides touch each other.
Never touch the speaker terminals while the power cord is connected. Doing so
0
could result in electric shock.
Use speakers with an impedance of 4 – 16 Ω/ohms. The protection circuit may be
0
activated if speakers with an impedance other than specified are used.
.
.
.
Insert the speaker cable’s core wire to the hilt into the
3
speaker terminal.
Turn the speaker terminal clockwise to tighten it.
4
.
12
RESET
IMPEDANCE : 4㨪16
ǡ
Class 2 Wiring
SPEAKERS
NETWORK
OPTICAL IN
USB
CONNECT
AUX IN
LINE IN
5V1A
WOOFER
SUB
IN
Subwoofer
with built-in
amplifier
RESET
IMPEDANCE : 4㨪16
ǡ
Class 2 Wiring
WOOFER
SUB
SPEAKERS
NETWORK
OPTICAL IN
USB
CONNECT
AUX IN
LINE IN
5V1A
R
L
R
L
AUDIO
AUDIO
RL
OUT
OUT
OPTICAL
AUDIO
HEADPHONE
Portable
audio
Digital
device
Analog
device
Contents
SetupUseTroubleshootingStatus LEDAppendix
Connecting to a Subwoofer
o
Connect the SUB WOOFER output to an input on your powered
subwoofer or your subwoofer amplifier.
Connecting an Audio Playback Device
o
Connect the LINE IN, AUX IN or OPTICAL IN input to an audio
playback device (CD player, portable music player, etc...) using the
appropriate cables.
.
13
RESET
IMPEDANCE : 4㨪16
ǡ
Class 2 Wiring
WOOFER
SUB
SPEAKERS
NETWORK
OPTICAL IN
USB
CONNECT
AUX IN
LINE IN
5V1A
USB memory
device
ContentsSetupUseTroubleshootingStatus LEDAppendix
Connecting a USB storage device
o
Connect a FAT32 formatted USB mass storage device containing
digital music files to the USB port.
14
RESET
IMPEDANCE : 4㨪16
ǡ
Class 2 Wiring
WOOFER
SUB
SPEAKERS
NETWORK
OPTICAL IN
USB
CONNECT
AUX IN
LINE IN
5V1A
for North America
(AC 120 V, 60 Hz)
for Europe
(AC 220 - 240 V, 50/60 Hz)
Contents
SetupUseTroubleshootingStatus LEDAppendix
Powering Your HEOS Amp
Connect the power cord included in the box to the back of the HEOS Amp and the plug to a wall outlet.
.
Getting the HEOS App
The HEOS app is the heart of the HEOS experience. Using your mobile device and the HEOS app, you can setup, browse, explore, and control your
HEOS system right in the palm of your hand, from anywhere in your home.
Download the HEOS app for iOS or Android by searching App StoreSM or Google Play™ store for “HEOS by Denon”.
.
15
ContentsSetupUseTroubleshootingStatus LEDAppendix
Setup
SETTING UP YOUR FIRST HEOS AMP
Once you have placed your HEOS Amp in your listening room and have downloaded the HEOS app, you are ready to configure your HEOS Amp for
music playback. This involves following a few simple steps to get the HEOS Amp connected to your existing home network:
Caution
DO NOT connect the Ethernet cable if you are connecting your HEOS Amp to a wireless network. If you are connecting the HEOS Amp to a wired
network, use an Ethernet cable to connect the HEOS Amp to your network or router.
Make sure your mobile device is connected to your
1
wireless network (the same network you want your
HEOS Amp connected to). You can check this in the
Settings - Wi-Fi menu of your iOS or Android device.
NOTE
If your wireless network is secure, make sure you know the password to join
your network.
Make sure you have the included
2
Audio/Setup cable handy.
Launch the HEOS app on your
3
mobile device.
Tap the “Setup Now” button at the top of the screen.
4
Follow the instructions to add the HEOS Amp to your
5
wireless network. (The Wi-Fi settings from your mobile
device will be copied to the HEOS Amp via the audio
cable.)
NOTE
If you have any problems connecting your HEOS Amp, jump to the Troubleshooting
section (v p. 38).
16
1
2
Music
Add Device
Settings
Music
Contents
SetupUseTroubleshootingStatus LEDAppendix
ADDING MORE HEOS DEVICES
The HEOS wireless multi-room sound system is a true multiroom audio system that automatically synchronizes audio playback between multiple HEOS
devices so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 devices to your HEOS
system.
Adding Wired HEOS Devices
Just connect the HEOS devices to your home network using an Ethernet cable and the HEOS devices will appear on your HEOS app as a new room in
the Rooms screen.
At your convenience, you can assign a name to the HEOS devices to indicate which room you have it placed in.
Use only a shielded STP or ScTP LAN cable which is easily available at electronics stores (CAT-5 or greater recommended).
0
Do not connect a Network Connector directly to the LAN port/Ethernet connector on your computer.
0
Adding Wireless HEOS Devices
You can add additional wireless HEOS devices to your HEOS system by selecting “Add Device” from the HEOS app’s settings menu and follow the
instructions:
.
17
1
2
3
Now PlayingMusicRooms
Song Name 5
Song Name 4
Song Name 3
Song Name 2
Song Name 1
Outside
Bedroom
Dining
Living
Kitchen
Drag one room into another to group them
Rooms
Contents
SetupUseTroubleshootingStatus LEDAppendix
Use
USING YOUR HEOS AMP
Once you have your HEOS Amp connected to your network and the HEOS app installed on your mobile device, it’s easy to start enjoying your favorite
music. You can listen to something different in every room or the same music perfectly synchronized in all rooms. It’s up to you!
Selecting a Room
If you have more than one HEOS Amp, you must tell the HEOS system
which one you want to control:
Tap the Rooms tab.
1
Select the Room you want to control.
2
Select the Music tab to select a music source or the
3
Now Playing tab to control what is currently playing in
the selected room.
.
18
Audio signal
Audio signal
ContentsSetupUseTroubleshootingStatus LEDAppendix
Listening to Radio
The HEOS system includes access to more than 70,000 free internet radio
streams from all corners of the globe via the TuneIn radio service. Just
select the TuneIn logo from the main Music menu and browse among the
70,000 stations neatly organized into popular categories and select a
station that appeals to your mood.
NOTE
If you have a TuneIn account, you can sign into the TuneIn service under Settings Music Sources - TuneIn, and access all of your “My Favorite” TuneIn stations.
.
Playing music stored on your mobile
device
Tap the “Music” tab.
1
Select “This iPhone/iPod/iPad/Phone”.
2
Browse the local music on your phone and select
3
something to play.
19
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