Delphi Connect User Manual

User Guide

Delphi Connect 4G LTE

Table Of Contents

Welcome .................................................................................................................................................................11

Is My Vehicle Compatible? ...............................................................................................................................12

Package Contents ..............................................................................................................................................13

Equipment Overview ..........................................................................................................................................13

System Requirements .......................................................................................................................................14

Installation Requirements ...............................................................................................................................14

First-Time Setup Using Smartphone App ..................................................................................................15

Find Your Vehicle’s OBD Connector Port ....................................................................................................20

Need help ﬁnding your vehicle’s OBD Connector Port? ........................................................................20

Install Your Module .............................................................................................................................................22

Initiate Module Setup ........................................................................................................................................23

Verify Module Setup ..........................................................................................................................................24

Verify Wi-ﬁ Hotspot ...........................................................................................................................................26

First-Time Setup Using Delphi Connect Website ....................................................................................27

Launch Your Internet Browser ........................................................................................................................27

Sign In to Your Delphi Account .......................................................................................................................27

Find Your Vehicle’s OBD Connector Port ....................................................................................................30

Need help ﬁnding your vehicle’s OBD Connector port? ........................................................................31

Install Your Module .............................................................................................................................................34

Verify Module Setup ..........................................................................................................................................37

Reconnect Your Module .................................................................................................................................... 38

Install Your Module .............................................................................................................................................38

Initiate Module Setup ........................................................................................................................................39

Verify Module Setup ..........................................................................................................................................40

Application & Service Features .....................................................................................................................41

Using the Android App ......................................................................................................................................41

Forgot Username or Password .............................................................................................................41

Navigating Around .....................................................................................................................................45

Refreshing Your Vehicle Data ................................................................................................................47

Selecting Your Vehicle ..............................................................................................................................48

Dashboard ....................................................................................................................................................49

Location .........................................................................................................................................................52

Hide/Show Vehicles on the Location Map ........................................................................................55

Map View .......................................................................................................................................................57

View Geo-Fences ......................................................................................................................................58

Find My Car ..................................................................................................................................................59

Find All My Cars ..........................................................................................................................................60

Navigate to Vehicle ...................................................................................................................................61

Programmable Odometer .......................................................................................................................62

Managing Geo-Fences ..............................................................................................................................64

Create a Geo-Fence Using the Map .....................................................................................................64

Create a Geo-Fence by Searching for an Address or Business Name ....................................70

Edit an Existing Geo-Fence ....................................................................................................................78

Delete an Existing Geo-Fence ...............................................................................................................83

Enable or Disable a Geo-Fence .............................................................................................................86

Live Tracking ................................................................................................................................................90

Alerts ..............................................................................................................................................................94

Clearing Alerts ............................................................................................................................................96

Health .............................................................................................................................................................98

Performing a Diagnostic Code Scan on Your Vehicle ....................................................................99

Clearing Diagnostic Codes .....................................................................................................................100

Recent Trips .................................................................................................................................................103

Key Fob Pairing ...........................................................................................................................................106

Key Fob Pairing Without VIN..................................................................................................................110

Pair Smartphone Bluetooth® to Module ............................................................................................113

Remove the Bluetooth Connection to Your Module .....................................................................119

Settings .........................................................................................................................................................125

Account Settings........................................................................................................................................126

User Settings ...............................................................................................................................................127

Account Email Address ...........................................................................................................................127

Add Account Email Address ...................................................................................................................127

Edit or Delete Account Email Address ...............................................................................................128

Change Username ......................................................................................................................................130

Change Password .......................................................................................................................................132

Vehicle Nicknames and Descriptions ..................................................................................................134

Modify Vehicle Nickname ........................................................................................................................135

Modify Vehicle Description ....................................................................................................................138

Select Notiﬁcation Language ................................................................................................................141

Select Unit of Measure ............................................................................................................................143

Module Management ................................................................................................................................145

View Modules Associated with Your Account .................................................................................145

Add a Module to Your Account ..............................................................................................................146

Remove a Module from Your Account ................................................................................................150

Vehicle Settings ..........................................................................................................................................153

Review Your Vehicle Information .........................................................................................................153

Edit Your Vehicle Information ...............................................................................................................155

Conﬁguring Alerts .....................................................................................................................................159

Conﬁguring the Geo-Fence Alerts .......................................................................................................159

Conﬁguring the Speed Alert ..................................................................................................................166

Conﬁguring the Motion Alert ................................................................................................................172

Conﬁguring the Engine RPM Alert .......................................................................................................178

Conﬁguring Notiﬁcations .......................................................................................................................184

Add a Notiﬁcation......................................................................................................................................185

Modify or Delete a Notiﬁcation ............................................................................................................193

Wi-Fi Hotspot ..............................................................................................................................................199

Conﬁgure the Network Name (SSID) and Broadcasting ..............................................................199

Conﬁgure the Network Password ........................................................................................................201

Conﬁgure the Hotspot Timeouts .........................................................................................................203

View Connected Devices .........................................................................................................................205

Wi-Fi Administrator Portal Access .....................................................................................................206

View Hotspot Data Usage .......................................................................................................................208

View, Block and Unblock Connected Devices ..................................................................................209

Modify Administrator Password ..........................................................................................................210

Modify Hotspot Timeout .........................................................................................................................211

Backup and Restore Hotspot Settings ..............................................................................................212

Settings .........................................................................................................................................................212

Modify Basic Hotspot Settings ............................................................................................................213

Modify Advanced Hotspot Settings ...................................................................................................214

View Hotspot Support Information ....................................................................................................217

About Section ..............................................................................................................................................228

Locating Your OBD Connector ..............................................................................................................228

Reviewing the Terms of Use and Privacy Policy .............................................................................230

Logout ............................................................................................................................................................232

Using the iPhone App .........................................................................................................................................233

Forgot Username or Password .............................................................................................................233

Navigating Around .....................................................................................................................................237

Refreshing Your Vehicle Data ................................................................................................................239

Selecting Your Vehicle ..............................................................................................................................240

Dashboard ....................................................................................................................................................241

Location .........................................................................................................................................................244

Hide/Show Vehicles on the Location Map ........................................................................................247

Map View .......................................................................................................................................................249

View Geo-Fences .......................................................................................................................................250

Find My Car ..................................................................................................................................................251

Find All My Cars .........................................................................................................................................252

Navigate To Vehicle ................................................................................................................................... 253

Programmable Odometer .......................................................................................................................254

Managing Geo-Fences ..............................................................................................................................256

Create a Geo-Fence Using the Map .....................................................................................................256

Create a Geo-Fence by Searching for an Address or Business Name ....................................262

Edit an Existing Geo-Fence ....................................................................................................................270

Delete an Existing Geo-Fence ...............................................................................................................275

Enable or Disable a Geo-Fence .............................................................................................................278

Live Tracking ................................................................................................................................................280

Alerts ..............................................................................................................................................................282

Health .............................................................................................................................................................286

Performing a Diagnostic Code Scan on Your Vehicle ....................................................................287

Clearing Diagnostic Codes .....................................................................................................................288

Recent Trips .................................................................................................................................................290

Key Fob Pairing ...........................................................................................................................................293

Key Fob Pairing Without VIN..................................................................................................................300

Pair Smartphone Bluetooth® to Module ............................................................................................304

Remove the Bluetooth Connection to Your Module .....................................................................313

Settings .........................................................................................................................................................319

Account Settings........................................................................................................................................320

User Settings ...............................................................................................................................................320

Account Email Address ............................................................................................................................320

Add Account Email Address ...................................................................................................................321

Edit or Delete Account Email Address ...............................................................................................322

Change Username ......................................................................................................................................324

Change Password .......................................................................................................................................326

Vehicle Nicknames and Descriptions ..................................................................................................328

Modify Vehicle Nickname ........................................................................................................................329

Modify Vehicle Description ....................................................................................................................332

Select Notiﬁcation Language ................................................................................................................335

Select Unit of Measure ............................................................................................................................337

Module Management ................................................................................................................................339

View Modules Associated with Your Account .................................................................................339

Add a Module to Your Account ..............................................................................................................340

Remove a Module from Your Account ................................................................................................344

Vehicle Settings ..........................................................................................................................................347

Review Your Vehicle Information .........................................................................................................347

Edit Your Vehicle Information ...............................................................................................................349

Conﬁguring Alerts .....................................................................................................................................353

Conﬁguring the Geo-Fence Alerts .......................................................................................................353

Conﬁguring the Speed Alert ..................................................................................................................360

Conﬁguring the Motion Alert ................................................................................................................366

Conﬁguring the Engine RPM Alert .......................................................................................................372

Conﬁguring Notiﬁcations .......................................................................................................................378

Add a Notiﬁcation......................................................................................................................................379

Delete a Notiﬁcation ................................................................................................................................386

Wi-Fi Hotspot ..............................................................................................................................................392

Conﬁgure the Network Name (SSID) and Broadcasting ..............................................................392

View Connected Devices .........................................................................................................................394

Conﬁgure the Network Password ........................................................................................................395

Conﬁgure the Hotspot Timeouts .........................................................................................................397

Wi-Fi Administrator Portal Access .....................................................................................................399

View Hotspot Data Usage .......................................................................................................................401

View, Block and Unblock Connected Devices ..................................................................................402

Modify Administrator Password ..........................................................................................................403

Modify Hotspot Timeout .........................................................................................................................404

Backup and Restore Hotspot Settings ..............................................................................................405

Settings .........................................................................................................................................................405

Modify Basic Hotspot Settings ............................................................................................................406

Modify Advanced Hotspot Settings ...................................................................................................407

View Hotspot Support Information ....................................................................................................410

Enable Personal PIN-Code......................................................................................................................415

Disable Personal PIN-Code ....................................................................................................................418

About Section ..............................................................................................................................................421

Locating Your OBD Connector ..............................................................................................................421

Reviewing the Terms of Use and Privacy Policy .............................................................................423

Logout ............................................................................................................................................................425

Using the Delphi Connect Website ...............................................................................................................426

Accessing the Website .............................................................................................................................426

Forgot Username or Password .............................................................................................................426

Navigating Around .....................................................................................................................................430

Selecting Your Vehicle ..............................................................................................................................431

Vehicle Settings ..........................................................................................................................................434

Edit Your Vehicle Information ...............................................................................................................434

Vehicle Nicknames and Descriptions ..................................................................................................437

Modify Vehicle Nickname ........................................................................................................................438

Username Menu ..........................................................................................................................................441

Refreshing Your Vehicle Data ................................................................................................................442

Dashboard ....................................................................................................................................................443

Location .........................................................................................................................................................446

Hide/Show Vehicles on the Location Map ........................................................................................450

Find My Car ..................................................................................................................................................452

Find All My Cars ..........................................................................................................................................453

Map View .......................................................................................................................................................454

Programmable Odometer .......................................................................................................................455

Managing Geo-Fences ..............................................................................................................................457

Create a Geo-Fence Using the Map .....................................................................................................457

Create a Geo-Fence by Searching for an Address or Business Name ....................................461

Edit an existing Geo-Fence ....................................................................................................................466

Delete an Existing Geo-Fence ...............................................................................................................467

Enable or Disable a Geo-Fence .............................................................................................................469

Live Tracking ................................................................................................................................................472

Alerts ..............................................................................................................................................................474

Clearing Alerts ............................................................................................................................................475

Health .............................................................................................................................................................476

Performing a Diagnostic Code Scan on Your Vehicle ....................................................................477

Clearing Diagnostic Codes .....................................................................................................................478

Recent Trips .................................................................................................................................................480

Key Fob Pairing ...........................................................................................................................................481

Key Fob Setup without VIN ....................................................................................................................485

Username Menu ..........................................................................................................................................488

User Settings, Notiﬁcation Language and Units of Measure ...................................................489

Settings .........................................................................................................................................................491

Module Management ................................................................................................................................491

View Modules Associated with Your Account .................................................................................492

Add a Module to Your Account ..............................................................................................................493

Remove a Module from Your Account ................................................................................................496

Conﬁguring Alerts .....................................................................................................................................498

Conﬁguring the Geo-Fence Alerts .......................................................................................................498

Conﬁguring the Speed Alert ..................................................................................................................502

Conﬁguring the Motion Alert ................................................................................................................505

Conﬁguring the Engine RPM Alert .......................................................................................................507

Conﬁguring Notiﬁcations .......................................................................................................................509

Add a Notiﬁcation Email Address ........................................................................................................509

Delete a Notiﬁcation Email Address ..................................................................................................512

Add a Notiﬁcation Text Number ...........................................................................................................514

Delete a Notiﬁcation Text Number ......................................................................................................517

Wi-Fi Hotspot ..............................................................................................................................................519

Conﬁgure the Wi-Fi Hotspot .................................................................................................................519

View Wi-Fi Connected Devices .............................................................................................................524

Log Out Mobile Device .............................................................................................................................525

Wi-Fi Administrator Portal Access .....................................................................................................526

View Hotspot Data Usage .......................................................................................................................528

View, Block and Unblock Connected Devices ..................................................................................529

Modify Administrator Password ..........................................................................................................530

Modify Hotspot Timeout .........................................................................................................................531

Backup and Restore Hotspot Settings ..............................................................................................532

Settings .........................................................................................................................................................532

Modify Basic Hotspot Settings ............................................................................................................533

Modify Advanced Hotspot Settings ...................................................................................................534

View Hotspot Support Information ....................................................................................................537

Frequently Asked Questions ..........................................................................................................................542

Status LED and Troubleshooting ................................................................................................................... 558

Understanding the Status LED Indicators .................................................................................................558

Troubleshooting ...................................................................................................................................................560

Customer Information .......................................................................................................................................567

Product Safety and Warranty .........................................................................................................................568

Welcome

You are about to experience a powerful device that will deliver a new level of convenience and peace of mind with your vehicle. When combined with Delphi Connect smartphone app or website, you can:

• Check the health and status of your vehicle, decode a “check engine light”

• Find where you parked your vehicle

• Track your vehicle’s location in real-time, and create virtual Geo-Fence boundaries anywhere

on a map

• Receive alerts for speeding, Geo-Fence boundary crossings and vehicle-related issues

• Make your key fob functions available on your smartphone or online for convenient use

anywhere. See connectedcar.delphi.com/ﬁtment for vehicle compatibility.

• Track your driving history and see past trips on a map

• Create a Wi-Fi hotspot

This manual covers all models offered as part of the Delphi Connect system. Depending on your model you have purchased, some features may not be available.

Is My Vehicle Compatible?

The Delphi Connect module works with most 1996 and newer vehicles (cars, light trucks, SUVs and minivans) sold in the United States including domestic, Asian and European imports. Before you start installation, please visit connectedcar.delphi.com/ﬁtment to make sure your vehicle is compatible with the Delphi Connect system. The ﬁtment guide will also tell you if a Relocation Kit* is recommended for your vehicle. These can be purchased at

verizonwireless.com/accessories.

NOTE: Screen images and icons shown are for reference only. Changes may occur in the future.

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Package Contents

The package you purchased should contain the following items. Please contact Verizon Wireless if any of the items are missing or damaged.

Product

Get to Know You r D ev ice

Safety & Warranty Inform ation

Delphi Connect System

PSW233VW

Delphi Connect System

• Delphi Connect Module

• Get to Know Your Device Guide

• Product Safety and Warranty Guide

If any thing is missing , please contact Veri zon Wireless Customer Ser vice at (80 0) 922-0204 or by dialing *611 from your Verizon mobile phone.

Note : The ﬁgu res are onl y for your re ference . The act ual shape a nd color of t he produ ct may dif fer slig htly.

Equipment Overview

1. OBD connec tor (plugs into vehicle ’s OBD- II port)

2. Function button

(bottom)

3. Status LED

4. Ser vice connec tor (manuf acturer u se only)

5. Labels, showing product information

System Requirements

The Delphi Connect smartphone app works on:

• Android 2.2 and later

• Apple iOS 5.0 and later

The Delphi website at mycar.delphi.com works with:

• Internet Explorer 7 and later

• Google Chrome

• Apple Safari

• Firefox

Note: Bluetooth® features of this product are only available by using the Delphi Connect smartphone app.

Installation Requirements

• A supported vehicle identied in the tment guide at connectedcar.delphi.com/ﬁtment

• Relocation Kit*, if needed (refer to the ﬁtment guide for a recommendation)

• An activated Delphi Connect module with a qualied Verizon Wireless service plan

If you do not have a Verizon Wireless service plan, please visit vzw.com/certiﬁeddevice to activate this product before starting installation. When asked for Device ID, enter the ESN DEC found on the label of the module.

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First-Time Setup Using Smartphone App

Download Delphi Connect Smartphone App

1. Launch your smartphone’s app store—either Google Play Store for Android or Apple’s

App Store for iPhone.

2. Search for the Delphi Connect app and download it to your smartphone.

1. Launch the Delphi Connect app.

2. In the Username, enter the Registration Key exactly as it is printed on the module label - including the dash. If you purchased model ACT233L with the WiFi hotspot, in the Password ﬁeld, enter the IMEI exactly as it is printed on the label. For all other models, in the Password ﬁeld, enter the ESN DEC exactly as it is printed on the label.

Model ACT233L

3. If you purchased model ACT233L with the WiFi hotspot, the WiFi hotspot SSID and Password are located on the product label. The SSID is the network name that your device will broadcast for the hotspot. It will look like Verizon-ACT233L-12AB where 12AB will be four characters speciﬁc to your module. Enter the SSID and Password here. You will need them later to verify that the hotspot is working.

SSID (Network Name):

Password:

4. Review and accept the privacy and terms of use.

On Android:

On iPhone:

5. When prompted, change your Username and Password, to something easy to remember but difﬁcult for other people to guess. Passwords must be at least six characters long and include at least one number. Usernames must be at least one character long and do not have to include a number.

6. You will see the following screen after successfully changing your username and password.

7. Now you’re ready to install the module in your vehicle.

Note: The Delphi Connect smartphone app will remain logged in to your vehicle indeﬁnitely, unless you log out using the Log Out feature.

Note: The Delphi Connect smartphone app will be updated periodically and you will receive notiﬁcation of updates via standard Android and iOS app update notiﬁcations.

Note: You can review Delphi’s complete Terms of Use and Privacy Policy at

connectedcar.delphi.com/terms

Find Your Vehicle’s OBD Connector Port

The OBD connector is usually located on or under the dash, on the driver’s side. Other possible locations are the center console area or inside the glove compartment.

Need help ﬁnding your vehicle’s OBD Connector Port?

1. After logging in for the ﬁrst time, tap OBD LOCATOR.

2. Select your vehicle make from the provided drop-down selector and tap Submit. If you are unable to select your vehicle, you can use the “Click here” link to submit an email for the unlisted vehicle.

3. A description of the location of your OBD II port will be given. Click “View a picture of your OBD-II port” to view an actual photograph of the location of your OBD II port.

4. You will see a picture of the location of your OBD II connector.

Note: If needed, you can access the OBD Locator from the smartphone app or website at any time. In the smartphone app, this feature is located in the Side Menu under Settings > About > OBD Locator

Install Your Module

1. Use your Verizon Wireless smartphone to check that you have a strong signal where your vehicle is parked. Don’t have Verizon coverage? Visit Verizon’s interactive coverage map:

verizonwireless.com/maps.

2. Make sure your vehicle is parked outside in a safe location and the engine is turned off.

3. Now plug the module into the OBD II port (or into the extension cable if it is required). Make

sure that the module is fully seated.

Helpful Installation Tips:

• If the module seems to be difcult to insert, DO NOT FORCE IT. Remove the device and examine both connectors for any bent pins.

• There is only one orientation that the module will plug in.

• Place two ngers behind the plug in your vehicle to hold it steady while plugging in the

Module.

• If the module protrudes into the knee or foot area or prevents an access panel door from

closing, a Relocation Kit may be used to relocate the module. See connectedcar.delphi.com/

ﬁtment for recommendations on using a relocation kit with your vehicle.

• Wait for the Status LED to turn solid blue.

• To minimize drain on the vehicle battery, the “Install Your Module” and “Initiate Module Setup”

steps should be performed without interruption. The process will take less than 5 minutes.

Note: The ﬁrst time the module connects to the Verizon network, it will perform a one-time network setup which will take a few minutes. The Status LED will turn solid white and turn off, followed by a blinking white sequence. When network setup is successfully completed, the Status LED will turn solid blue. See

Understanding the Status LED for more information on the LED color status.

Note: To avoid any unnecessary drain on the vehicle battery, it is recommended to not leave the module in the solid blue state for more than 24 hours.

Initiate Module Setup

Stop! Do not proceed until the Status LED is solid blue, indicating activation on the Verizon

network is complete.

1. Insert your vehicle’s ignition key and turn it to the On position (not ACC/Accessory). Do not

start the engine!

Note: Typically, all of the warning lamps on the dashboard will illuminate brieﬂy in this position.

Note: For pushbutton-start vehicles, the procedure is typically to push the Start button without your foot on the brake (check your vehicle owner’s manual to determine how many presses are required to turn the ignition

on).

2. Press and hold the Function Button on the side of the module until the Status LED blinks red one time. This will occur after approximately 5 seconds. Then release the Function Button. The LED will blink red several times while vehicle setup occurs.

3. Wait up to 30 seconds for the LED to display a mix of solid and blinking green.

4. Wait until the LED stops ﬂashing green and goes out.

5. When the LED begins to ﬂash blue every 10 seconds, setup is complete.

Stop! Do not proceed if the Status LED never turned green and returned to solid blue. Your

vehicle may not be compatible with the Delphi Connect system (check ﬁtment guide connectedcar.delphi.com/ﬁtment) or you did not place the ignition in the On position.

Verify Module Setup

1. Start the engine and let it run for at least 30 seconds.

2. Stop the engine and wait at least 20 seconds.

3. You are now ready to access your vehicle information using the Delphi Connect app or

website.

• Open the Delphi Connect app and, if needed, sign in using the username and password you created in Sign In to Your Delphi Account.

• You should see the Dashboard screen.

• If not, tap the Retry button.

• If you still do not see the Dashboard screen, go to the Troubleshooting section of this

guide.

Verify Wi-ﬁ Hotspot

Stop! Do not proceed until you have successfully completed Step 6: Verify Module Setup and

veriﬁed proper functioning of the module.

• Start your vehicle’s engine

• Press your phone’s Home button

• Follow the procedure for turning on your smartphone’s Wi-Fi feature

• Tap Scan for Devices if your phone doesn’t begin scanning automatically

• When the SSID (Network Name) you wrote down earlier appears, select it.

• When asked for the Wi-Fi password, enter the password you wrote down earlier.

• The device Verizon-ACT233L should now show as connected

• Using your smartphone, verify that you can access remote services such as the internet

Congratulations, you have completed veriﬁcation of your Wi-Fi hotspot.

Note: You can change the Wi-Fi hotspot settings such as the network name (SSID) and password using the Wi-Fi Hotspot Settings available in the smartphone app and on the mycar.delphi.com website.

Note: If the module has a cellular connection and the Wi-Fi hotspot is on and connected to at least one device, the ability to send key FOB commands over Bluetooth will be disabled. All key FOB commands will be sent over the cellular network.

First-Time Setup Using Delphi Connect Website

Launch Your Internet Browser

Use your website browser and go to mycar.delphi.com.

1. In the Username, enter the Registration Key exactly as it is printed on the module

label - including the dash. In the Password ﬁeld, enter the IMEI exactly as it is printed on the label.

2. If you purchased model ACT233L with the WiFi hotspot, in the Password ﬁeld, enter the IMEI

exactly as it is printed on the label. For all other models, in the Password ﬁeld, enter the ESN DEC exactly as it is printed on the label.

Model ACT233L

3. If you purchased model ACT233L with the WiFi hotspot, the WiFi hotspot SSID and Password

are located on the product label. The SSID is the network name that your device will broadcast for the hotspot. It will look like Verizon-ACT233L-12AB where 12AB will be four characters speciﬁc to your module. Enter the SSID and Password here. You will need them later to verify that the hotspot is working.

SSID (Network Name):

Password:

3. Review and select ACCEPT to accept the privacy statement and terms of use.

4. When prompted, change your Username and Password to something easy to remember but

difﬁcult for other people to guess. Passwords must be at least six characters long and include at least one number. Usernames must be at least one character long and do not have to include a number.

5. You will see the following screen after successfully changing your username and password.

6. Now you’re ready to install the module in your vehicle.

Note: The website will automatically log you out after 20 minutes of inactivity, unless you log out using the Log Out feature.

Note: You can review Delphi’s complete Terms of Use and Privacy Policy at

connectedcar.delphi.com/terms

Find Your Vehicle’s OBD Connector Port

The OBD connector is usually located on or under the dash, on the driver’s side. Other possible locations are the center console area or inside the glove compartment.

Need help ﬁnding your vehicle’s OBD Connector port?

1. After logging in for the ﬁrst time, click the button labeled OBD LOCATOR. You will be

presented with the OBD II Port Location Guide.

2. Select you vehicle make from the provided drop-down selections.

3. Complete your vehicle selections using the drop-downs for Make, Model, Year, Body Type and

Trim as requested and then select Submit.

If you are unable to select your vehicle, you can use the “Click here” link to submit an email for the unlisted vehicle.

4. A description of the location of your OBD II port will be given. Click “View a picture of your

OBD II port” to view an actual photograph of the location of your OBD II port.

You can also use the Print button to print this page to have with you in your vehicle.

5. You will see a picture of the location of your OBD-II connector.

Note: If needed, you can access the OBD Locator from the website or the smartphone app. On the website, click on your username in the upper right-hand corner. From the drop-down menu, click the button labeled

OBD LOCATOR.

Install Your Module

1. Check that you have a strong signal where your vehicle is parked. Visit Verizon’s interactive

coverage map: verizonwireless.com/maps.

2. Make sure your vehicle is parked outside in a safe location and the engine is turned off.

3. Now plug the module into the OBD II port (or into the extension cable if it is required).

Make sure that the module is fully seated.

Helpful Installation Tips:

• If the module seems to be difcult to insert, DO NOT FORCE IT. Remove the module and

examine both connectors for any bent pins.

• There is only one orientation that the module will plug in.

• Place two ngers behind the plug in your vehicle to prevent it from moving while plugging in

the module.

• If the module protrudes into the knee or foot area or prevents an access panel door from

closing, a Relocation Kit may be used to relocate the module. See connectedcar.delphi.com/

ﬁtment for recommendations on using a relocation kit with your vehicle.

• Wait for the Status LED to turn solid blue.

• To minimize drain on the vehicle battery, the “Install Your Module” and “Initiate Module Setup”

steps should be performed without interruption. The process will take less than 5 minutes.

Note: The ﬁrst time the module connects to the Verizon network, it will perform a one-time network setup which will take a few minutes. The Status LED will turn solid white then turn off, followed by a blinking white sequence. When network setup is successfully completed, the Status LED will turn solid blue. See Understanding the Status LED for more information on the LED color status.

Note: To avoid any unnecessary drain on the vehicle battery, it is recommended to not leave the module in the solid blue state for more than 24 hours.

Initiate Module Setup

Do not proceed until the Status LED is solid blue, indicating activation on the Verizon network is complete.

1. Insert your vehicle’s ignition key and turn it to the On position (not ACC/Accessory). Do not

start the engine!

Note: Typically, all of the warning lamps on the dashboard will illuminate brieﬂy in this position.

on).

3. Wait up to 30 seconds for the LED to display a mix of solid and blinking green.

4. Wait until the LED stops ﬂashing green and goes out.

5. When the LED begins to ﬂash blue every 10 seconds, setup is complete.

Stop! Do not proceed if the Status LED never turned green and returned to solid blue. Your

vehicle may not be compatible with the Delphi Connect system (check ﬁtment guide

connectedcar.delphi.com/ﬁtment) or you did not place the ignition in the On position.

Verify Module Setup

1. Start the engine and let it run for at least 30 seconds.

2. Stop the engine and wait at least 20 seconds.

3. You are now ready to access your vehicle information using the Delphi Connect app or website.

• If you see the following screen, click on RETRY to connect to your vehicle. If you see the login

screen, enter in the password and username you used during setup.

• You should see the Dashboard screen. If not, click the Retry button.

• If you still do not see the Dashboard screen, see the Troubleshooting section of this guide.

Reconnect Your Module

If you are installing the module for the ﬁrst time, please refer to the instructions for First-Time Setup.

If your device becomes disconnected from your vehicle or the battery is disconnected from your vehicle, you will need to re-initialize the module with your vehicle. In this case, please complete the following steps.

Note: If you are re-initializing the module to a vehicle that you have previously used with the module:

• The vehicle history will be available for all times the Module was connected

• If you paired the keyfob previously to this vehicle, it will remain paired once reconnected

Install Your Module

1. If you are currently using the app on your Verizon Wireless smartphone, use your smartphone to check that you have a strong signal where your vehicle is parked. Don’t have Verizon coverage? Visit Verizon’s interactive coverage map: verizonwireless.com/maps.

2. Make sure your vehicle is parked outside in a safe location and the engine is turned off.

3. Now plug the module into the OBD port (or into the extension cable if it is required). Make sure that the module is fully seated.

Helpful Installation Tips:

• If the module seems to be difcult to insert, DO NOT FORCE IT, remove the device and examine both connectors for any bent pins.

• There is only one orientation that the module will plug in.

• Place two ngers behind the plug in your vehicle to prevent it from moving while plugging in

the module.

• If the module protrudes into the knee or foot area or prevents an access panel door from closing, a Relocation Kit may be used to relocate the module. See connectedcar.delphi.com/

ﬁtment for recommendations on using a relocation kit with your vehicle.

• Wait for the Status LED to turn solid blue.

• To minimize drain on the vehicle battery, the “Install Your Module” and “Initiate Module Setup”

steps should be performed without interruption. The process will take less than 5 minutes.

Note: The Status LED will remain dark for approximately 30 seconds. When vehicle setup is successfully completed, the Status LED will turn solid blue.

Note: To avoid any unnecessary drain on the vehicle battery, it is recommended to not leave the module in the solid blue state for more than 24 hours.

Initiate Module Setup

Stop! Do not proceed until the Status LED is solid blue, indicating activation on the Verizon

network is complete.

1. Insert your vehicle’s ignition key and turn it to the On position (not ACC/Accessory). Do not

start the engine!

Note: Typically, all of the warning lamps on the dashboard will illuminate brieﬂy in this position.

Note: For pushbutton-start vehicles, the procedure is typically to push the start button without your foot on the brake (check your vehicle owner’s manual to determine how many presses are required to turn the ignition on).

3. Wait up to 30 seconds for the LED to display a mix of solid and blinking green.

4. Wait an additional 10 seconds for the LED to go out.

5. When the LED begins to ﬂash blue every 10 seconds, setup is complete.

Stop! Do not proceed if the Status LED never turned green and returned to solid blue. Your

vehicle may not be compatible with the Delphi Connect system (check ﬁtment guide

connectedcar.delphi.com/ﬁtment) or you did not place the ignition in the On position.

Verify Module Setup

1. Start the engine and let it run for at least 30 seconds.

2. Stop the engine and wait at least 20 seconds.

You are now ready to access your vehicle information using the Delphi Connect app or web site.

Application & Service Features

Using the Android App

Forgot Username or Password

Should you forget your account login credentials, you can request your username or a password reset from the login screen.

To request your Username, tap Forgot Username or Password?

Tap Forgot Username.

Enter the account email address you provided in your User Settings and tap Submit.

You will receive an email with your Username sent to the account email address you provided as part of your User Settings. If you did not provide an email in your User Settings or do not receive the email with your Username, please call Verizon Wireless Customer Service at

(800) 922-0204.

To request a Password reset, tap Forgot Username or Password?

Tap Forgot Password.

Enter your Username and tap Submit.

You will receive an email providing you a temporary password sent to the account email address you provided as part of your User Settings. Use this temporary password to login to your account. You will be required to change your password once you login. If you did not provide an email in your User Settings or do not receive the email with your temporary password, please call Verizon Wireless Customer Service at (800) 922-0204.

Navigating Around

To navigate to a speciﬁc category, tap the item you want to view, such as Alerts, Recent Trips, Health and Location (as shown in the red boxes). You can also tap the Side Menu icon, located in the top left corner to navigate to the various features of the app.

Side Menu

Note: The Wi-Fi hotspot icon (indicated by the blue box) is only available on modules purchased with that feature.

• From the Side Menu, you can navigate to any of the Delphi Connect features.

• Open the Settings feature to modify account information, manage your modules, congure

Alerts and Notiﬁcations, and set up Bluetooth® pairing for compatible devices.

• Tap Key Fob to access the key fob feature for compatible vehicles.

• Tap Logout to log out from your vehicle. You can also tap the Back button to return to the

previous screen.

Side Menu

Options

Refreshing Your Vehicle Data

The Delphi Connect system will update your vehicle information as it becomes available. This may cause the display to change while you are viewing it. If you wish to request the most recent data from the module, tap the Refresh button from anywhere within the app. A refresh may take up to two minutes. You can continue to use the app during this time. The newest information will be displayed when it becomes available.

Refresh Button

Note: Trips are not complete until after the engine has been turned off for a short period of time. Therefore, the Recent Trip list will not show a trip that is currently underway.

Selecting Your Vehicle

If you have more than one module associated with your account, you can select which vehicle’s information to view. Tap your vehicle name at the top of the screen using the drop down button. Tap the vehicle you wish to view or select the current vehicle if you do not wish to change vehicles.

Dashboard

The Dashboard provides a summary of your vehicle status.

It includes the following information.

• Basic vehicle information including the engine run status, current programmable odometer,

battery voltage and the fuel level, if your vehicle supports this feature. If you have a Wi-Fi equipped model, the Wi-Fi icon will be colored blue with the hotspot is on and grey when it is off.

Note: Fuel level readings will work on compatible vehicles.

• Last recorded location of vehicle:

• The most recent alerts:

• The most recent health information reported by your vehicle:

• The most recent trips:

Note: You will only see Health information if your vehicle has reported trouble codes using the diagnostic code scanning feaure. See Performing a Diagnostic Scan on Your Vehicle.

Location

Use the Location feature to locate your vehicles at any time. The location screen indicates the last recorded vehicle locations. The current vehicle, the one identiﬁed at the top of the screen, is indicated by a green vehicle marker with a black dot in the center. Other vehicles are indicated by a blue marker with a black dot in the center surrounded by a transparent circle. If you have your GPS services turned on, the location of your phone will be shown as a blue dot.

Note: Vehicle location is subject to GPS accuracy. Depending on local conditions, it can take a few minutes to locate your vehicle using GPS services. This may delay your ability to see your vehicle location when installing the module. In addition, when your vehicle is located in an enclosed structure, such as a garage, determining your vehicle’s location may not be possible

Tap on a vehicle marker to select it and display additional information such as the location address and the latitude and longitude. The marker of the selected vehicle will darken slightly and a pop-up will show additional vehicle information. If you tap on a vehicle that is not the current vehicle, you will be able to Hide it, which will remove it from the location view. The vehicle is still in your account and you can view it again by using the Hide/Show location menu. Or, you can also Select it, which will make it the current vehicle and the marker will turn green. To close the vehicle information box, tap anywhere on the map or use the dismiss button, the small x in the corner of the box.

If you have selected a vehicle to show and the location is unknown, a message will be displayed at the top of the map indicating how many vehicle locations are unknown. Tap the message to see a list of all vehicles which have unknown locations.

Hide/Show Vehicles on the Location Map

On the location screen, you can select which of your vehicles you wish to display on the map using the Hide or Show Vehicles feature on the location menu.

Check the vehicles you wish to show in the location map. You cannot uncheck the current vehicle. Tap Select Current Vehicle Only to display only the current vehicle on the map. Tap Save to save your changes and return to the location map or Cancel to return to the map without saving your changes.

Map View

The Map view can be customized using the map controls. You can use the standard Android map controls, such as scrolling and zooming to adjust the Map view. To enable and disable the Satellite view, tap Satellite View on the location menu.

Soft Menu

Android soft menu

View Geo-Fences

To enable and disable the display of Geo-Fences, select Geo-Fences on the location menu. You will see the geo-fences associated with the current vehicle. See Managing Geo-Fences for more information.

Find My Car

On the location menu, tap Zoom to Vehicle to center the map on the current vehicle’s location.

Soft Menu

Android soft menu

Find All My Cars

On the location menu, tap Zoom to All Vehicles to resize the map to show all vehicles selected for display.

Navigate to Vehicle

If the GPS is enabled on your smartphone, you can have your default navigation app provide directions from your location to your vehicle. Tap Navigate To Vehicle on the location menu. This command will launch the default navigation app on your phone and plot a route from your location to your vehicle’s location.

Soft Menu

Android soft menu

Note: Navigate to vehicle will default to standard driving directions to the vehicle’s location.

Programmable Odometer

A programmable odometer is provided for your vehicle. You can set it to your vehicle’s odometer to track total mileage or you can set the odometer to 0 prior to a trip to use it as a trip odometer.

To set the odometer value, tap the odometer on the dashboard.

Enter the desired value in miles. Tap Save to save the value or tap back to exit without saving.

Managing Geo-Fences

A Geo-Fence allows you to deﬁne a location that is of interest to you and create a boundary around it. When your vehicle crosses the boundary to enter or exit that location, an alert will occur and can be viewed on the Delphi Connect app or the website. You can also be notiﬁed via an email or text message if desired. See Conﬁguring Notiﬁcations on page 75 for more information. You can deﬁne up to six Geo-Fences for each vehicle. These can be edited or deleted as often as you like. A Geo-Fence can be made as small as 0.01 miles, about 50 feet, or as large as you would like. Due to GPS location tolerance, it is suggested to make a Geo-Fence at least 0.1 miles in any direction to avoid false alerts.

Create a Geo-Fence Using the Map

1. While in Location view, tap Add or Edit Geo-Fence on the soft menu to begin managing

Geo-Fences.

2. In the Geo-Fences settings panel, tap CREATE NEW FENCE.

3. Select the desired geo-fence shape, circle or rectangle. You can change the shape at anytime.

4. Scroll and zoom the map to where you would like to place the Geo-Fence. The cross-hairs

indicate the center of the geo-fence.

5. To resize the geo-fence, tap Resize Shape on the soft menu and use the handles to change the

shape of the geo-fence boundaries. Tap the checkmark when done or tap Discard to return to the previous boundaries.

6. Tap the Save icon (upper right hand corner) to save your geo-fence.

7. Enter the name of the new geo-fence and tap OK, or tap Cancel to exit without saving.

8. Create additional Geo-Fences as desired.

9. Tap the Back button or Side Menu button when you are ﬁnished to return to Location view.

Create a Geo-Fence by Searching for an Address or Business Name

1. While in Location view, tap Add or Edit Geo-Fence on the soft menu to begin managing

Geo-Fences.

2. In the Geo-Fences settings panel, tap CREATE NEW FENCE.

3. Tap Search on the soft menu.

4. Enter the address or business name you want to ﬁnd and tap the search icon (magnifying

glass)

5. Scroll through the list of search results. You can modify the search criteria and tap the search

icon (magnifying glass) to refresh the results. Within the search results, tap the desired location. A Geo-Fence will be placed at the selected location.

6. Select the desired geo-fence shape, circle or rectangle. You can change the shape at anytime.

7. To resize the geo-fence, tap Resize Shape on the soft menu and use the handles to change the

shape of the geo-fence boundaries. Tap the checkmark when done or tap Discard to return to the previous boundaries.

8. Tap the Save icon (upper right hand corner) to save your geo-fence.

9. The search text you used will be automatically entered as the geo-fence name. If desired, edit

the geo-fence name and tap OK, or tap Cancel to exit without saving.

Edit an Existing Geo-Fence

1. While in Location view, tap Add or Edit Geo-Fence on the soft menu to begin managing

Geo-Fences.

2. Tap the pencil icon to the right of the name of the Geo-Fence you want to edit.

3. Select the desired geo-fence shape, circle or rectangle. You can change the shape at anytime.

4. Scroll and zoom the map to where you would like to place the geo-fence. The cross-hairs

indicate the center of the geo-fence.

5. To resize the geo-fence, tap Resize Shape on the soft menu and use the handles to change the

shape of the geo-fence boundaries. Tap the checkmark when done or tap Discard to return to the previous boundaries.

6. Tap the Save icon (upper right hand corner) to save your geo-fence.

7. Edit the name of the new geo-fence if needed and tap OK, or tap Cancel to exit without

saving.

Delete an Existing Geo-Fence

1. While in Location view, tap Add or Edit Geo-Fence on the soft menu to begin managing

Geo-Fences.

2. Tap the pencil icon to the right of the name of the Geo-Fence you want to delete.

3. On the soft menu tap Delete, then tap OK to delete or Cancel to exit without deleting.

Enable or Disable a Geo-Fence

1. While in Location view, tap Add or Edit Geo-Fence on the soft menu to begin managing

Geo-Fences.

2. In the Geo-Fence settings panel, tap the checkbox to the left of the Geo-Fence you wish to

disable.

3. The checkmark will be cleared and the Geo-Fence will no longer be visible on the map. This

will not delete the Geo-Fence, but alerts will no longer be generated by this Geo-Fence.

4. To enable a Geo-Fence, tap the box to the left of the Geo-Fence name. The Geo-Fence will be

shown on the map again.

Live Tracking

Live tracking provides you the ability to track your vehicle in real time using the Delphi Connected Car smartphone app or the Delphi website. You can only live track one vehicle at a time. Due to the amount of data usage required to perform live tracking, tracking will automatically timeout after 10-minutes. You can restart tracking by selecting this feature again. During Live Tracking, your vehicle’s speed, heading and location on the map will be updated approximately every 5 seconds. If you are concerned about the location of your vehicle and wish to call the authorities, you can use the emergency CALL 911 button. You will then need to press Dial on your phone to initiate the call.

1. While in Location view, tap Live Tracking on the location menu to start the live tracking

feature.

Note: While in Location view, depending on your Android version, either tap the Live Tracking icon or tap Live Tracking from the soft menu to start the live tracking feature. If the GPS is enabled on your phone, the location of your phone will be indicated with a blue dot on the map.

2. You will be see a warning message with a reminder of the 10-minute timeout. To continue, tap

OK. To exit live tracking, tap Cancel. If you do not wish to see this message again, check the

box labeled “Do not show again”.

3. During Live Tracking, the live tracking icon will be red and the vehicle marker will turn red. The

vehicle’s current speed as well as the live tracking timer will be shown in an information box at the bottom of the screen. You can hide the information box by tapping anywhere on the screen. You can reopen the information box by tapping on the vehicle marker. Live tracking has a 10-minute timeout counter. When the timeout counter reaches zero, live tracking will automatically be exited. You can end live tracking at any time by selecting the Live Tracking icon.

Note: The map will follow the vehicle during live tracking even if you change the zoom level. If you scroll the map (pan) then the map will stop following the vehicle. To resume following the vehicle with the map, click Zoom to Vehicle on the location menu.

Alerts

The Delphi Connect application will notify you with alerts of speciﬁc vehicle behaviors. Current alerts include the following:

• Vehicle speed exceeding a limit that you choose

• Vehicle RPM exceeding a limit that you choose

• Vehicle has entered or exited a Geo-Fence location

• The Check Engine Light (CEL) has illuminated, this is sometimes referred to as the

Malfunction Indicator Lamp (MIL)

• The battery voltage falls below 11.5 volts

• While the engine is not running and the vehicle experiences a motion that exceeds a threshold

that you choose.

• 5 failed attempts logging into your account

You can also conﬁgure email and text message notiﬁcations for each alert. For more information on conﬁguring your alerts and the associated notiﬁcations, see sections Conﬁguring Alerts and Conﬁguring Notiﬁcations.

Note: The motion alert is enabled 10 minutes after the vehicle is turned off and disabled when the vehicle is started.

Within the smartphone app, you can scroll to view all of your Alerts. The most recent Alert appears ﬁrst.

Clearing Alerts

To clear alerts, tap the box next to the alerts you wish to clear and tap Clear. The smartphone app only displays the most recent alerts, you may not be able to clear all recorded alerts. In order to clear all alerts at one time, login to your account using the mycar.delphi.com website and select the Alerts tab.

You will need to conﬁrm that you wish to clear the selected alerts. Tap OK to conﬁrm, or tap Cancel to exit.

Health

The Health feature displays a history of vehicle diagnostic codes, often called trouble codes, which you have read from your vehicle. If the Check Engine Light comes on, you can perform a diagnostic scan of your vehicle which will display the codes reported by your vehicle. The Delphi Connect app will show you both the numeric diagnostic code and the meaning of the code. In some cases, the deﬁnition of a manufacturer speciﬁc code may not be available.

Each time you perform a diagnostic scan, any newly reported codes will be added to the list being displayed. Every code displayed will show the time and date when the code was read from your vehicle. Therefore, you may read the same code from the vehicle multiple times and see it in the list multiple times.

For more information on reading your vehicle codes, see section Performing a Diagnostic Scan on Your Vehicle on page 80.

You can scroll to view all of the reported diagnostic codes. The most recent codes are listed ﬁrst.

Note: A diagnostic scan will be performed automatically during the initial installation process.

Performing a Diagnostic Code Scan on Your Vehicle

To begin a diagnostic scan, tap the soft menu at the bottom of the screen. Then tap Perform trouble code scan.

You will see a warning to make sure the engine is turned off and the key is in the On position before continuing. Once you begin the scan, please wait at least 2 minutes before starting your vehicle. Select Cancel to cancel the scan.

Clearing Diagnostic Codes

You can choose to clear the codes from either your display or from from your vehicle. If you clear the codes from your display, you will no longer see them in your vehicle’s data but they may still be active in your vehicle. Performing a diagnostic scan will allow to see if they are still being reported by your vehicle.

If you clear the codes from your vehicle, the module will command your vehicle to clear the current diagnostic codes. If a fault condition exists in your vehicle, a diagnostic code may return until the problem is ﬁxed. Clearing the codes in the vehicle will not clear the codes you see displayed in the app in the Health section. You can leave this list if you want to maintain a history of your vehicle’s health.

Note: Simply clearing the diagnostic codes in your vehicle will not repair any problems it may have. Driving a vehicle that has diagnostic problems without ﬁrst repairing them may cause damage to your vehicle. You should always correct any problems before clearing the diagnostic codes in your vehicle.

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Delphi Connect User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual