Delphi Connect User Manual
User Guide
Delphi Connect 4G LTE
Table Of Contents
Welcome .................................................................................................................................................................11
Is My Vehicle Compatible? ...............................................................................................................................12
Package Contents ..............................................................................................................................................13
Equipment Overview ..........................................................................................................................................13
System Requirements .......................................................................................................................................14
Installation Requirements ...............................................................................................................................14
First-Time Setup Using Smartphone App ..................................................................................................15
Find Your Vehicle’s OBD Connector Port ....................................................................................................20
Need help finding your vehicle’s OBD Connector Port? ........................................................................20
Install Your Module .............................................................................................................................................22
Initiate Module Setup ........................................................................................................................................23
Verify Module Setup ..........................................................................................................................................24
Verify Wi-fi Hotspot ...........................................................................................................................................26
First-Time Setup Using Delphi Connect Website ....................................................................................27
Launch Your Internet Browser ........................................................................................................................27
Sign In to Your Delphi Account .......................................................................................................................27
Find Your Vehicle’s OBD Connector Port ....................................................................................................30
Need help finding your vehicle’s OBD Connector port? ........................................................................31
Install Your Module .............................................................................................................................................34
Verify Module Setup ..........................................................................................................................................37
Reconnect Your Module .................................................................................................................................... 38
Install Your Module .............................................................................................................................................38
Initiate Module Setup ........................................................................................................................................39
Verify Module Setup ..........................................................................................................................................40
Application & Service Features .....................................................................................................................41
Using the Android App ......................................................................................................................................41
Forgot Username or Password .............................................................................................................41
Navigating Around .....................................................................................................................................45
Refreshing Your Vehicle Data ................................................................................................................47
Selecting Your Vehicle ..............................................................................................................................48
Dashboard ....................................................................................................................................................49
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Location .........................................................................................................................................................52
Hide/Show Vehicles on the Location Map ........................................................................................55
Map View .......................................................................................................................................................57
View Geo-Fences ......................................................................................................................................58
Find My Car ..................................................................................................................................................59
Find All My Cars ..........................................................................................................................................60
Navigate to Vehicle ...................................................................................................................................61
Programmable Odometer .......................................................................................................................62
Managing Geo-Fences ..............................................................................................................................64
Create a Geo-Fence Using the Map .....................................................................................................64
Create a Geo-Fence by Searching for an Address or Business Name ....................................70
Edit an Existing Geo-Fence ....................................................................................................................78
Delete an Existing Geo-Fence ...............................................................................................................83
Enable or Disable a Geo-Fence .............................................................................................................86
Live Tracking ................................................................................................................................................90
Alerts ..............................................................................................................................................................94
Clearing Alerts ............................................................................................................................................96
Health .............................................................................................................................................................98
Performing a Diagnostic Code Scan on Your Vehicle ....................................................................99
Clearing Diagnostic Codes .....................................................................................................................100
Recent Trips .................................................................................................................................................103
Key Fob Pairing ...........................................................................................................................................106
Key Fob Pairing Without VIN..................................................................................................................110
Pair Smartphone Bluetooth® to Module ............................................................................................113
Remove the Bluetooth Connection to Your Module .....................................................................119
Settings .........................................................................................................................................................125
Account Settings........................................................................................................................................126
User Settings ...............................................................................................................................................127
Account Email Address ...........................................................................................................................127
Add Account Email Address ...................................................................................................................127
Edit or Delete Account Email Address ...............................................................................................128
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Change Username ......................................................................................................................................130
Change Password .......................................................................................................................................132
Vehicle Nicknames and Descriptions ..................................................................................................134
Modify Vehicle Nickname ........................................................................................................................135
Modify Vehicle Description ....................................................................................................................138
Select Notification Language ................................................................................................................141
Select Unit of Measure ............................................................................................................................143
Module Management ................................................................................................................................145
View Modules Associated with Your Account .................................................................................145
Add a Module to Your Account ..............................................................................................................146
Remove a Module from Your Account ................................................................................................150
Vehicle Settings ..........................................................................................................................................153
Review Your Vehicle Information .........................................................................................................153
Edit Your Vehicle Information ...............................................................................................................155
Configuring Alerts .....................................................................................................................................159
Configuring the Geo-Fence Alerts .......................................................................................................159
Configuring the Speed Alert ..................................................................................................................166
Configuring the Motion Alert ................................................................................................................172
Configuring the Engine RPM Alert .......................................................................................................178
Configuring Notifications .......................................................................................................................184
Add a Notification......................................................................................................................................185
Modify or Delete a Notification ............................................................................................................193
Wi-Fi Hotspot ..............................................................................................................................................199
Configure the Network Name (SSID) and Broadcasting ..............................................................199
Configure the Network Password ........................................................................................................201
Configure the Hotspot Timeouts .........................................................................................................203
View Connected Devices .........................................................................................................................205
Wi-Fi Administrator Portal Access .....................................................................................................206
View Hotspot Data Usage .......................................................................................................................208
View, Block and Unblock Connected Devices ..................................................................................209
Modify Administrator Password ..........................................................................................................210
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Modify Hotspot Timeout .........................................................................................................................211
Backup and Restore Hotspot Settings ..............................................................................................212
Settings .........................................................................................................................................................212
Modify Basic Hotspot Settings ............................................................................................................213
Modify Advanced Hotspot Settings ...................................................................................................214
View Hotspot Support Information ....................................................................................................217
About Section ..............................................................................................................................................228
Locating Your OBD Connector ..............................................................................................................228
Reviewing the Terms of Use and Privacy Policy .............................................................................230
Logout ............................................................................................................................................................232
Using the iPhone App .........................................................................................................................................233
Forgot Username or Password .............................................................................................................233
Navigating Around .....................................................................................................................................237
Refreshing Your Vehicle Data ................................................................................................................239
Selecting Your Vehicle ..............................................................................................................................240
Dashboard ....................................................................................................................................................241
Location .........................................................................................................................................................244
Hide/Show Vehicles on the Location Map ........................................................................................247
Map View .......................................................................................................................................................249
View Geo-Fences .......................................................................................................................................250
Find My Car ..................................................................................................................................................251
Find All My Cars .........................................................................................................................................252
Navigate To Vehicle ................................................................................................................................... 253
Programmable Odometer .......................................................................................................................254
Managing Geo-Fences ..............................................................................................................................256
Create a Geo-Fence Using the Map .....................................................................................................256
Create a Geo-Fence by Searching for an Address or Business Name ....................................262
Edit an Existing Geo-Fence ....................................................................................................................270
Delete an Existing Geo-Fence ...............................................................................................................275
Enable or Disable a Geo-Fence .............................................................................................................278
Live Tracking ................................................................................................................................................280
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Alerts ..............................................................................................................................................................282
Health .............................................................................................................................................................286
Performing a Diagnostic Code Scan on Your Vehicle ....................................................................287
Clearing Diagnostic Codes .....................................................................................................................288
Recent Trips .................................................................................................................................................290
Key Fob Pairing ...........................................................................................................................................293
Key Fob Pairing Without VIN..................................................................................................................300
Pair Smartphone Bluetooth® to Module ............................................................................................304
Remove the Bluetooth Connection to Your Module .....................................................................313
Settings .........................................................................................................................................................319
Account Settings........................................................................................................................................320
User Settings ...............................................................................................................................................320
Account Email Address ............................................................................................................................320
Add Account Email Address ...................................................................................................................321
Edit or Delete Account Email Address ...............................................................................................322
Change Username ......................................................................................................................................324
Change Password .......................................................................................................................................326
Vehicle Nicknames and Descriptions ..................................................................................................328
Modify Vehicle Nickname ........................................................................................................................329
Modify Vehicle Description ....................................................................................................................332
Select Notification Language ................................................................................................................335
Select Unit of Measure ............................................................................................................................337
Module Management ................................................................................................................................339
View Modules Associated with Your Account .................................................................................339
Add a Module to Your Account ..............................................................................................................340
Remove a Module from Your Account ................................................................................................344
Vehicle Settings ..........................................................................................................................................347
Review Your Vehicle Information .........................................................................................................347
Edit Your Vehicle Information ...............................................................................................................349
Configuring Alerts .....................................................................................................................................353
Configuring the Geo-Fence Alerts .......................................................................................................353
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Configuring the Speed Alert ..................................................................................................................360
Configuring the Motion Alert ................................................................................................................366
Configuring the Engine RPM Alert .......................................................................................................372
Configuring Notifications .......................................................................................................................378
Add a Notification......................................................................................................................................379
Delete a Notification ................................................................................................................................386
Wi-Fi Hotspot ..............................................................................................................................................392
Configure the Network Name (SSID) and Broadcasting ..............................................................392
View Connected Devices .........................................................................................................................394
Configure the Network Password ........................................................................................................395
Configure the Hotspot Timeouts .........................................................................................................397
Wi-Fi Administrator Portal Access .....................................................................................................399
View Hotspot Data Usage .......................................................................................................................401
View, Block and Unblock Connected Devices ..................................................................................402
Modify Administrator Password ..........................................................................................................403
Modify Hotspot Timeout .........................................................................................................................404
Backup and Restore Hotspot Settings ..............................................................................................405
Settings .........................................................................................................................................................405
Modify Basic Hotspot Settings ............................................................................................................406
Modify Advanced Hotspot Settings ...................................................................................................407
View Hotspot Support Information ....................................................................................................410
Enable Personal PIN-Code......................................................................................................................415
Disable Personal PIN-Code ....................................................................................................................418
About Section ..............................................................................................................................................421
Locating Your OBD Connector ..............................................................................................................421
Reviewing the Terms of Use and Privacy Policy .............................................................................423
Logout ............................................................................................................................................................425
Using the Delphi Connect Website ...............................................................................................................426
Accessing the Website .............................................................................................................................426
Forgot Username or Password .............................................................................................................426
Navigating Around .....................................................................................................................................430
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Selecting Your Vehicle ..............................................................................................................................431
Vehicle Settings ..........................................................................................................................................434
Edit Your Vehicle Information ...............................................................................................................434
Vehicle Nicknames and Descriptions ..................................................................................................437
Modify Vehicle Nickname ........................................................................................................................438
Username Menu ..........................................................................................................................................441
Refreshing Your Vehicle Data ................................................................................................................442
Dashboard ....................................................................................................................................................443
Location .........................................................................................................................................................446
Hide/Show Vehicles on the Location Map ........................................................................................450
Find My Car ..................................................................................................................................................452
Find All My Cars ..........................................................................................................................................453
Map View .......................................................................................................................................................454
Programmable Odometer .......................................................................................................................455
Managing Geo-Fences ..............................................................................................................................457
Create a Geo-Fence Using the Map .....................................................................................................457
Create a Geo-Fence by Searching for an Address or Business Name ....................................461
Edit an existing Geo-Fence ....................................................................................................................466
Delete an Existing Geo-Fence ...............................................................................................................467
Enable or Disable a Geo-Fence .............................................................................................................469
Live Tracking ................................................................................................................................................472
Alerts ..............................................................................................................................................................474
Clearing Alerts ............................................................................................................................................475
Health .............................................................................................................................................................476
Performing a Diagnostic Code Scan on Your Vehicle ....................................................................477
Clearing Diagnostic Codes .....................................................................................................................478
Recent Trips .................................................................................................................................................480
Key Fob Pairing ...........................................................................................................................................481
Key Fob Setup without VIN ....................................................................................................................485
Username Menu ..........................................................................................................................................488
User Settings, Notification Language and Units of Measure ...................................................489
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Settings .........................................................................................................................................................491
Module Management ................................................................................................................................491
View Modules Associated with Your Account .................................................................................492
Add a Module to Your Account ..............................................................................................................493
Remove a Module from Your Account ................................................................................................496
Configuring Alerts .....................................................................................................................................498
Configuring the Geo-Fence Alerts .......................................................................................................498
Configuring the Speed Alert ..................................................................................................................502
Configuring the Motion Alert ................................................................................................................505
Configuring the Engine RPM Alert .......................................................................................................507
Configuring Notifications .......................................................................................................................509
Add a Notification Email Address ........................................................................................................509
Delete a Notification Email Address ..................................................................................................512
Add a Notification Text Number ...........................................................................................................514
Delete a Notification Text Number ......................................................................................................517
Wi-Fi Hotspot ..............................................................................................................................................519
Configure the Wi-Fi Hotspot .................................................................................................................519
View Wi-Fi Connected Devices .............................................................................................................524
Log Out Mobile Device .............................................................................................................................525
Wi-Fi Administrator Portal Access .....................................................................................................526
View Hotspot Data Usage .......................................................................................................................528
View, Block and Unblock Connected Devices ..................................................................................529
Modify Administrator Password ..........................................................................................................530
Modify Hotspot Timeout .........................................................................................................................531
Backup and Restore Hotspot Settings ..............................................................................................532
Settings .........................................................................................................................................................532
Modify Basic Hotspot Settings ............................................................................................................533
Modify Advanced Hotspot Settings ...................................................................................................534
View Hotspot Support Information ....................................................................................................537
Frequently Asked Questions ..........................................................................................................................542
Status LED and Troubleshooting ................................................................................................................... 558
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Understanding the Status LED Indicators .................................................................................................558
Troubleshooting ...................................................................................................................................................560
Customer Information .......................................................................................................................................567
Product Safety and Warranty .........................................................................................................................568
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Welcome
You are about to experience a powerful device that will deliver a new level of convenience
and peace of mind with your vehicle. When combined with Delphi Connect smartphone app or
website, you can:
• Check the health and status of your vehicle, decode a “check engine light”
• Find where you parked your vehicle
• Track your vehicle’s location in real-time, and create virtual Geo-Fence boundaries anywhere
on a map
• Receive alerts for speeding, Geo-Fence boundary crossings and vehicle-related issues
• Make your key fob functions available on your smartphone or online for convenient use
anywhere. See connectedcar.delphi.com/fitment for vehicle compatibility.
• Track your driving history and see past trips on a map
• Create a Wi-Fi hotspot
This manual covers all models offered as part of the Delphi Connect system. Depending on your
model you have purchased, some features may not be available.
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Is My Vehicle Compatible?
The Delphi Connect module works with most 1996 and newer vehicles (cars, light trucks, SUVs
and minivans) sold in the United States including domestic, Asian and European imports. Before
you start installation, please visit connectedcar.delphi.com/fitment to make sure your vehicle is
compatible with the Delphi Connect system. The fitment guide will also tell you if a Relocation
Kit* is recommended for your vehicle. These can be purchased at
verizonwireless.com/accessories.
NOTE: Screen images and icons shown are for reference only. Changes may occur in the future.
*
Sold Separately
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Package Contents
The package you purchased should contain the following items. Please contact Verizon Wireless
if any of the items are missing or damaged.
Product
Get to Know
You r D ev ice
Safety &
Warranty
Inform ation
Delphi Connect System
A
PSW233VW
Delphi Connect System
• Delphi Connect Module
• Get to Know Your Device Guide
• Product Safety and Warranty Guide
If any thing is missing , please contact Veri zon Wireless Customer Ser vice at (80 0) 922-0204 or by
dialing *611 from your Verizon mobile phone.
Note : The figu res are onl y for your re ference . The act ual shape a nd color of t he produ ct may dif fer slig htly.
Equipment Overview
3
1. OBD connec tor (plugs into vehicle ’s
OBD- II port)
2. Function button
1
2
5
(bottom)
4
3. Status LED
4. Ser vice connec tor (manuf acturer u se only)
5. Labels, showing product information
13
System Requirements
The Delphi Connect smartphone app works on:
• Android 2.2 and later
• Apple iOS 5.0 and later
The Delphi website at mycar.delphi.com works with:
• Internet Explorer 7 and later
• Google Chrome
• Apple Safari
• Firefox
Note: Bluetooth® features of this product are only available by using the Delphi Connect smartphone app.
Installation Requirements
• A supported vehicle identied in the tment guide at connectedcar.delphi.com/fitment
• Relocation Kit*, if needed (refer to the fitment guide for a recommendation)
• An activated Delphi Connect module with a qualied Verizon Wireless service plan
If you do not have a Verizon Wireless service plan, please visit vzw.com/certifieddevice to
activate this product before starting installation. When asked for Device ID, enter the ESN DEC
found on the label of the module.
*
Sold Separately
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First-Time Setup Using Smartphone App
Download Delphi Connect Smartphone App
1. Launch your smartphone’s app store—either Google Play Store for Android or Apple’s
App Store for iPhone.
2. Search for the Delphi Connect app and download it to your smartphone.
Sign In to Your Delphi Account
1. Launch the Delphi Connect app.
2. In the Username, enter the Registration Key exactly as it
is printed on the module label - including the dash. If you
purchased model ACT233L with the WiFi hotspot, in the
Password field, enter the IMEI exactly as it is printed on
the label. For all other models, in the Password field, enter
the ESN DEC exactly as it is printed on the label.
Model ACT233L
15
3. If you purchased model ACT233L with the WiFi hotspot, the WiFi hotspot SSID and
Password are located on the product label. The SSID is the network name that your device
will broadcast for the hotspot. It will look like Verizon-ACT233L-12AB where 12AB will be
four characters specific to your module. Enter the SSID and Password here. You will need
them later to verify that the hotspot is working.
SSID (Network Name):
Password:
4. Review and accept the privacy and terms of use.
On Android:
16
On iPhone:
17
5. When prompted, change your Username and Password, to something easy to remember but
difficult for other people to guess. Passwords must be at least six characters long and
include at least one number. Usernames must be at least one character long and do not
have to include a number.
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6. You will see the following screen after successfully changing your username and password.
7. Now you’re ready to install the module in your vehicle.
Note: The Delphi Connect smartphone app will remain logged in to your vehicle
indefinitely, unless you log out using the Log Out feature.
Note: The Delphi Connect smartphone app will be updated periodically and you will receive notification of
updates via standard Android and iOS app update notifications.
Note: You can review Delphi’s complete Terms of Use and Privacy Policy at
connectedcar.delphi.com/terms
19
Find Your Vehicle’s OBD Connector Port
The OBD connector is usually located on or under the dash, on the driver’s side. Other possible
locations are the center console area or inside the glove compartment.
Need help finding your vehicle’s OBD Connector Port?
1. After logging in for the first time, tap OBD LOCATOR.
2. Select your vehicle make from the provided drop-down selector and tap Submit. If you are
unable to select your vehicle, you can use the “Click here” link to submit an email for the
unlisted vehicle.
3. A description of the location of your OBD II port will be given. Click “View a picture of your
OBD-II port” to view an actual photograph of the location of your OBD II port.
20
4. You will see a picture of the location of your OBD II connector.
Note: If needed, you can access the OBD Locator from the smartphone app or website at any time. In the
smartphone app, this feature is located in the Side Menu under Settings > About > OBD Locator
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Install Your Module
1. Use your Verizon Wireless smartphone to check that you have a strong signal where your
vehicle is parked. Don’t have Verizon coverage? Visit Verizon’s interactive coverage map:
verizonwireless.com/maps.
2. Make sure your vehicle is parked outside in a safe location and the engine is turned off.
3. Now plug the module into the OBD II port (or into the extension cable if it is required). Make
sure that the module is fully seated.
Helpful Installation Tips:
• If the module seems to be difcult to insert, DO NOT FORCE IT. Remove the device and
examine both connectors for any bent pins.
• There is only one orientation that the module will plug in.
• Place two ngers behind the plug in your vehicle to hold it steady while plugging in the
Module.
• If the module protrudes into the knee or foot area or prevents an access panel door from
closing, a Relocation Kit may be used to relocate the module. See connectedcar.delphi.com/
fitment for recommendations on using a relocation kit with your vehicle.
• Wait for the Status LED to turn solid blue.
• To minimize drain on the vehicle battery, the “Install Your Module” and “Initiate Module Setup”
steps should be performed without interruption. The process will take less than 5 minutes.
Note: The first time the module connects to the Verizon network, it will perform a one-time network setup
which will take a few minutes. The Status LED will turn solid white and turn off, followed by a blinking white
sequence. When network setup is successfully completed, the Status LED will turn solid blue. See
Understanding the Status LED for more information on the LED color status.
22
Note: To avoid any unnecessary drain on the vehicle battery, it is recommended to not leave the module in the
solid blue state for more than 24 hours.
Initiate Module Setup
Stop! Do not proceed until the Status LED is solid blue, indicating activation on the Verizon
network is complete.
1. Insert your vehicle’s ignition key and turn it to the On position (not ACC/Accessory). Do not
start the engine!
Note: Typically, all of the warning lamps on the dashboard will illuminate briefly in this position.
Note: For pushbutton-start vehicles, the procedure is typically to push the Start button without your foot on
the brake (check your vehicle owner’s manual to determine how many presses are required to turn the ignition
on).
2. Press and hold the Function Button on the side of the module until the Status LED blinks red
one time. This will occur after approximately 5 seconds. Then release the Function Button.
The LED will blink red several times while vehicle setup occurs.
3. Wait up to 30 seconds for the LED to display a mix of solid and blinking green.
4. Wait until the LED stops flashing green and goes out.
5. When the LED begins to flash blue every 10 seconds, setup is complete.
Stop! Do not proceed if the Status LED never turned green and returned to solid blue. Your
vehicle may not be compatible with the Delphi Connect system
(check fitment guide connectedcar.delphi.com/fitment) or you did not place the ignition in the
On position.
23
Verify Module Setup
1. Start the engine and let it run for at least 30 seconds.
2. Stop the engine and wait at least 20 seconds.
3. You are now ready to access your vehicle information using the Delphi Connect app or
website.
• Open the Delphi Connect app and, if needed, sign in using the username and password
you created in Sign In to Your Delphi Account.
• You should see the Dashboard screen.
24
• If not, tap the Retry button.
• If you still do not see the Dashboard screen, go to the Troubleshooting section of this
guide.
25
Verify Wi-fi Hotspot
Stop! Do not proceed until you have successfully completed Step 6: Verify Module Setup and
verified proper functioning of the module.
• Start your vehicle’s engine
• Press your phone’s Home button
• Follow the procedure for turning on your smartphone’s Wi-Fi feature
• Tap Scan for Devices if your phone doesn’t begin scanning automatically
• When the SSID (Network Name) you wrote down earlier appears, select it.
• When asked for the Wi-Fi password, enter the password you wrote down earlier.
• The device Verizon-ACT233L should now show as connected
• Using your smartphone, verify that you can access remote services such as the internet
Congratulations, you have completed verification of your Wi-Fi hotspot.
Note: You can change the Wi-Fi hotspot settings such as the network name (SSID) and password
using the Wi-Fi Hotspot Settings available in the smartphone app and on the mycar.delphi.com
website.
Note: If the module has a cellular connection and the Wi-Fi hotspot is on and connected to at
least one device, the ability to send key FOB commands over Bluetooth will be disabled. All key
FOB commands will be sent over the cellular network.
26
First-Time Setup Using Delphi Connect Website
Launch Your Internet Browser
Use your website browser and go to mycar.delphi.com.
Sign In to Your Delphi Account
1. In the Username, enter the Registration Key exactly as it is printed on the module
label - including the dash. In the Password field, enter the IMEI exactly as it is printed on the
label.
2. If you purchased model ACT233L with the WiFi hotspot, in the Password field, enter the IMEI
exactly as it is printed on the label. For all other models, in the Password field, enter the ESN
DEC exactly as it is printed on the label.
Model ACT233L
27
3. If you purchased model ACT233L with the WiFi hotspot, the WiFi hotspot SSID and Password
are located on the product label. The SSID is the network name that your device will broadcast
for the hotspot. It will look like Verizon-ACT233L-12AB where 12AB will be four characters
specific to your module. Enter the SSID and Password here. You will need them later to verify
that the hotspot is working.
SSID (Network Name):
Password:
3. Review and select ACCEPT to accept the privacy statement and terms of use.
28
4. When prompted, change your Username and Password to something easy to remember but
difficult for other people to guess. Passwords must be at least six characters long and include
at least one number. Usernames must be at least one character long and do not have to
include a number.
29
5. You will see the following screen after successfully changing your username and password.
6. Now you’re ready to install the module in your vehicle.
Note: The website will automatically log you out after 20 minutes of inactivity, unless you log
out using the Log Out feature.
Note: You can review Delphi’s complete Terms of Use and Privacy Policy at
connectedcar.delphi.com/terms
Find Your Vehicle’s OBD Connector Port
The OBD connector is usually located on or under the dash, on the driver’s side. Other possible
locations are the center console area or inside the glove compartment.
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