DELL XPS Studio 1640 User Manual

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SETUP GUIDE
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Page 3
Model PP35L
SETUP GUIDE
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Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your
computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2008 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Dell
, the
DELL
logo,
XPS,
and
Trademarks used in this text: trademarks and
, and
Vista
the United States and/or other countries.; registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Core
Windows Vista start button logo
is a trademark of Intel Corporation in U.S. and other countries;
are either trademarks or registered trademarks of Microsoft Corporation in
Blu-ray Disc
DellConnect
is a trademark of the Blu-ray Disc Association;
October 2008 P/N R558D Rev. A01
are trademarks of Dell Inc.;
Microsoft, Windows, Windows
Intel
is a registered
Bluetooth
is a
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Contents
Setting Up Your Studio XPS Laptop . . . . . . .5
Before Setting Up Your Studio XPS . . . . . . . . 5
Connecting the AC Adapter . . . . . . . . . . . . . . 6
Connecting the Network Cable
(Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Turning on Your Studio XPS . . . . . . . . . . . . . . 6
Using the Wireless Button . . . . . . . . . . . . . . . 7
®
Windows Vista
Connecting to the Internet (Optional) . . . . . . 8
Setting up the TV Tuner (Optional)
(Availability Varies by Regions) . . . . . . . . . . 10
Setting Up the 5.1 Audio Connections . . . .11
Setup . . . . . . . . . . . . . . . . . .7
Using Your Studio XPS. . . . . . . . . . . . . . . . .12
Device Status Lights . . . . . . . . . . . . . . . . . . . 12
Right Side Features . . . . . . . . . . . . . . . . . . . . 14
Left Side Features . . . . . . . . . . . . . . . . . . . . .18
Media, Wireless, and Power Controls . . . . . 21
Computer Base and Keyboard
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Software Features . . . . . . . . . . . . . . . . . . . . . 25
Solving Problems . . . . . . . . . . . . . . . . . . . . .28
Network Problems . . . . . . . . . . . . . . . . . . . . . 28
Power Problems. . . . . . . . . . . . . . . . . . . . . . . 29
Memory Problems . . . . . . . . . . . . . . . . . . . . . 30
Lockups and Software Problems . . . . . . . . . 31
Dell Support Center . . . . . . . . . . . . . . . . . . . . 33
Using Support Tools. . . . . . . . . . . . . . . . . . .33
System Messages . . . . . . . . . . . . . . . . . . . . . 34
Hardware Troubleshooter . . . . . . . . . . . . . . . 35
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . .36
System Restore . . . . . . . . . . . . . . . . . . . . . . . 39
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Restoring Your Operating System . . . . . . .39
Dell Factory Image Restore . . . . . . . . . . . . .40
Operating System Reinstallation . . . . . . . . . 42
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .44
Technical Support and Customer
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
DellConnect
. . . . . . . . . . . . . . . . . . . . . . . . . 45
Online Services . . . . . . . . . . . . . . . . . . . . . . .45
AutoTech Service. . . . . . . . . . . . . . . . . . . . . . 46
Product Information. . . . . . . . . . . . . . . . . . . . 47
Returning Items for Repair Under
Warranty or for Credit . . . . . . . . . . . . . . . . . . 47
Before You Call. . . . . . . . . . . . . . . . . . . . . . . .48
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 49
Finding More Information and
Resources . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Basic Specifications . . . . . . . . . . . . . . . . . .52
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
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Setting Up Your Studio XPS Laptop

This section provides information to help you set up your Studio XPS™ 1640 and connect peripherals.

Before Setting Up Your Studio XPS

When positioning your Studio XPS, ensure that you have easy access to a power source, adequate ventilation, and a level surface to place your Studio XPS.
Restricting airflow around your Studio XPS may cause it to overheat. To prevent overheating ensure that you leave at least 10.2 cm (4 in) at the back of the Studio XPS and a minimum of
5.1 cm (2 in) on all other sides. You should never put your Studio XPS in an enclosed space, such as a cabinet, carrying case, or drawer when it is turned on.
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell™ computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer.
NOTICE: Placing or stacking heavy or sharp objects on the Studio XPS may result in permanent damage to the Studio XPS.
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Setting Up Your Studio XPS Laptop

Connecting the AC Adapter

Connect the AC adapter to the Studio XPS and then plug it into a wall outlet or surge protector.
CAUTION: The AC adapter works with worldwide electrical outlets. However, power connectors and power strips vary among countries. Using an incompatible cable or incorrectly connecting the cable to a power strip or electrical outlet may cause fire or equipment damage.
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Connecting the Network Cable (Optional)

If you plan to use a wired network connection, plug in the network cable.

Turning on Your Studio XPS

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Setting Up Your Studio XPS Laptop
To turn on your Studio XPS, lightly press the power button and then release.
on the center control cover

Using the Wireless Button

To turn on wireless, with the computer turned on, lightly touch the wireless symbol center control cover and then release.
This button allows you to quickly turn all of your wireless radios (Bluetooth off, such as when you are asked to disable all wireless radios on an airplane flight. Pressing this button one time turns all of your radios off. Pressing it again returns your wireless radios to
®
, WiFi, and WWAN)
on the
their respective states they were in before you pressed the button the first time.

Windows Vista® Setup

Your Studio XPS is preconfigured with Windows Vista. To set up Windows Vista for the first time, follow the instructions on the screen. These steps are mandatory and may take up to 15 minutes to complete. The screens will take you through several procedures including accepting license agreements, setting preferences and setting up an Internet connection.
NOTICE: Do not interrupt the operating system’s setup process, doing so may render your Studio XPS unusable.
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8
Setting Up Your Studio XPS Laptop

Connecting to the Internet (Optional)

NOTE: ISPs (Internet Service Providers)
and ISP offerings vary by country.
To connect to the Internet, you need a network connection or an external modem and an Internet service provider ( ISP).
NOTE: If an external USB modem is not a part of your original order, you can purchase one from the Dell website at
dell.com.
Setting Up a Wired Internet Connection
If you are using a dial-up connection, connect the telephone line to the external USB modem (optional) and to the telephone wall connector before you set up your Internet connection. If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular telephone service for setup instructions and see “Setting Up Your Internet Connection” on page 9.
Setting Up a Wireless Connection
2
1
3
4
Internet service 1.
cable or DSL modem2.
wireless router3.
portable computer with wireless 4. network card
See the documentation for your Studio XPS or router for more information about how to set up and use your wireless network.
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Setting Up Your Studio XPS Laptop
Before you can use your wireless Internet connection, you need to connect to your wireless router.
To establish connection using a wireless router:
Save and close any open files, and exit any 1. open programs.
Click 2. Start
Connect To.
Follow the instructions on the screen to 3. complete the setup.
Setting Up Your Internet Connection
To set up an Internet connection with a provided ISP desktop shortcut:
Save and close any open files, and exit any 1. open programs.
Double-click the ISP icon on the Microsoft2. Windows
®
desktop.
®
Follow the instructions on the screen to 3. complete the setup.
If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the following section.
NOTE: If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.
NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one.
Save and close any open files, and exit any 1. open programs.
Click 2. Start
Under 3. Network and Internet, click Connect
Control Panel.
to the Internet.
The Connect to the Internet window appears.
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Setting Up Your Studio XPS Laptop
Select either 4. Broadband (PPPoE) or Dial-up, depending on how you want to connect:
Choose a. Broadband if you will use a DSL, satellite modem, cable TV modem, or wireless technology connection.
Choose b. Dial-up if you will use an optional USB dial-up modem or ISDN.
NOTE: If you do not know which type of connection to select, contact your ISP.
Follow the instructions on the screen and 5. use the setup information provided by your ISP to complete the setup.
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Setting up the TV Tuner (Optional) (Availability Varies by Regions)

You can set up the TV Tuner through the Media Center.
To set up the TV Tuner for the first time:
Follow this procedure if you are launching the Media Center for the first time.
Double-click on the Media Center icon on the desktop.
Select • Express setup,
Go to Main Menu Tasks Settings
TV Set up TV Signal Confirm Your Region and follow the instructions given.
Go to Main Menu TV + Movies Set up TV Confirm Your Region and follow
the instructions given
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Setting Up Your Studio XPS Laptop
Select • Custom setup,
Follow the instructions given.
In the Optional Setup screen, choose Configure tuners, TV signal, and Guide.
Click Next and confirm your region.
To re-setup the TV Tuner, if required:
Follow this procedure if you have launched Media Center previously.
Double-click on the Media Center icon on 1. the desktop.
Go to 2. Main Menu Tasks Settings
TV Set up TV Signal Confirm Your Region.

Setting Up the 5.1 Audio Connections

To set up the 5.1 audio connections:
Click Start
Options. Run IDT Audio Control Panel. In the Jacks tab, there are three connector icons.
Follow the instructions to finish the setup.
Click the microphone icon, select 1. Device: Rear Speakers, and plug your rear speaker cable to the audio in/microphone connector.
Click the middle headphone icon, select 2. Device: Center/LFE Speaker, and plug your center/woofer speaker cable to the middle audio out/headphone connector.
Click the right headphone icon, select 3. Device: Front Speaker, and plug your front speaker cable to the right audio out/ headphone connector.
Control Panel Additional
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Your Studio XPS has several indicators, buttons, and features that provide information at-a-glance and time-saving shortcuts for common tasks.

Device Status Lights

1
2
3
4
1
Hard drive activity light – Turns
on when the Studio XPS reads or writes data. A flashing light indicates hard drive activity.
NOTE: To avoid loss of data, never turn off the Studio XPS while the hard drive activity light is flashing.
2
Bluetooth® status light
(optional) – Turns on when Bluetooth
wireless is enabled.
To turn on wireless, with the computer turned on, lightly touch the wireless symbol
on the center control cover
and then release.
NOTE: Bluetooth wireless technology is an optional feature.

Using Your Studio XPS

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To turn off Bluetooth wireless, either press the wireless symbol or right-click the Bluetooth icon in the notification area of your desktop, and click Disable
Bluetooth Radio.
3
WiFi status light – Turns on when the
internal WLAN is enabled.
To turn on wireless, with the computer turned on, lightly touch the wireless symbol and then release.
4
WWAN is enabled.
To turn on wireless, with the computer turned on, lightly touch the wireless symbol and then release.
on the center control cover
WWAN status light – Turns on when
on the center control cover
Using Your Studio XPS
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Using Your Studio XPS

Right Side Features

1
2
3
4
5
6
7
1
ExpressCard slot – Supports one
ExpressCard.
NOTE: Your computer ships with a plastic blank installed in the ExpressCard slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no ExpressCard is installed in the slot; blanks from other computers may not fit your computer.
2
SD/MMC - MS/Pro - xD
8-in-1 Media card reader – Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on the following digital memory cards:
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Using Your Studio XPS
Secure digital (SD) memory card•
Secure Digital High Capacity • (SDHC) card
S• ecure Digital Input/Output (SDIO) card
Multi Media Card (MMC)•
Memory Stick•
Memory Stick PRO•
xD-Picture Card (type - M and type - H)•
Hi Densi• ty-SD
NOTE: Your computer ships with a plastic blank installed in the media card slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no media card is installed in the slot. Blanks from other computers may not fit your computer.
3
IEEE 1394 connector – Connects to
high-speed serial multimedia devices, such as digital video cameras.
4
Optical Drive – Plays or burns only
standard-size and shape (12 cm) CDs, and DVDs. Ensure that the side with print or writing is facing upward when inserting discs.
NOTE: Do not use non-standard-size or shape discs (including mini-CDs and mini-DVDs) as you will damage the drive.
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Using Your Studio XPS
5
eSATA/USB combo connector
with USB PowerShare – Connects to
eSATA compatible storage devices (such as external hard disk drives or optical drives) or USB devices (such as a mouse, keyboard, printer, external drive, or MP3 player).
This connector can also be used for charging USB devices when the computer is powered on/off or in sleep state. This function may not work with certain external USB devices when the computer is in powered off or sleep state, even if they are compliant with the USB specification. In such cases, turn the computer on to charge the device.
NOTE: If the Studio XPS is turned to powered off or sleep state while the USB device is charging, unplug the USB device and plug it in again to continue charging the device.
16
NOTE: The USB PowerShare will be automatically shut off when only 10% of total battery life remains.
6
AC adapter connector – Connects to
the AC adapter which powers the Studio XPS and charges the battery.
7
Power light – Illuminates when the
computer is turned on. The different lights indicate the following:
On Battery Power:
Solid white - computer is running • on battery power
Solid amber - battery is low•
Flashing amber - battery is critically low•
Blinking white - computer is in • a sleep state
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Using Your Studio XPS
On AC Adapter
Solid white - computer is powered on • and battery is charged
Blinking white - computer is in • a standby state
:
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Using Your Studio XPS

Left Side Features

8
7
6
5
4
3
2
9
10
1
1
Power light – Illuminates when the
computer is turned on. The different lights indicate the following:
On Battery Power:
Solid white - computer is running on • battery power
Solid amber - battery is low•
Flashing amber - battery is critically low•
Blinking white - computer is in • a sleep state
On AC Adapter
:
Solid white - computer is powered • on and battery is charged
Blinking white - computer is in • a standby state
2
Security cable slot – Attaches a
commercially available antitheft device to the Studio XPS.
NOTE: Before you buy an antitheft device, ensure that it works with the security cable slot on your Studio XPS.
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Using Your Studio XPS
3
VGA connector – Connects to a
monitor or projector.
4 Antenna In connector (on supported
models) – Connects to an external antenna,
through a MCX connector, to view programs using the TV Tuner card (optional). For more details on TV Tuner card setup see “Set up the TV Tuner” on page 10.
5
Network connector – If you are
using a cabled network signal, this connects your Studio XPS to a network or broadband device.
6
DisplayPort connector – Digital
interface standard connector that supports an external DisplayPort monitors and projectors.
7
HDMI connector – Connects to a TV
for both 5.1 audio and video signals.
NOTE: When used with a monitor, only the video signal will be read.
8
USB connectors (2) – Connect to
USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player.
9
Audio In/Microphone connector –
Connects to a microphone or input signal for use with audio programs.
10
Audio Out/Headphone
connectors (2) – Connect one or two
pairs of headphones, or send audio to a powered speaker or sound system. The audio signal is the same for both connectors.
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Using Your Studio XPS
Display Features
The display panel holds a camera and accompanying dual digital array microphones.
3
1
2
4
5
1
Display – Your display can vary based on
selection you made when purchasing your Studio XPS. For more information about displays, see the Dell Technology Guide.
2
Left digital array microphone – Combines
with the right digital array microphone to provide high quality sound for video chatting and voice recording.
3
Camera activity light – Illuminates when
the camera is on.
4
Camera – Built-in camera for video
capture, conferencing, and chat. The camera may have an advanced facial recognition software based on the selection you made while purchasing your Studio XPS.
FastAccess Facial Recognition (Optional) – Helps to keep your Studio XPS
secure. This optional facial recognition software learns and recognizes your face each time you login to your Studio XPS, minimizing the need to manually login using passwords. For more information, click Start
Programs FastAccess.
5
Right digital array microphone – Combines
with the left digital array microphone to provide high quality sound for video chatting and voice recording.
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Using Your Studio XPS

Media, Wireless, and Power Controls

To use the media, wireless, and power controls, lightly touch the symbol and then release. The control’s symbol will shine for 2 seconds to confirm your selection then fade away.
Turn on power, or wake up from sleep state
Turn on wireless
Play the previous track or chapter
Stop
Play or pause
Play the next track or chapter
Mute the sound
Turn down the volume
Turn up the volume
Eject the disc
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Using Your Studio XPS

Computer Base and Keyboard Features

1
Touch pad – Provides the functionality of
a mouse to move the cursor, drag or move selected items, and left-click by tapping the surface.
It supports circular scrolling and zoom. To change the circular scrolling and zoom settings, double-click the Dell Touch pad icon in the notification area of your desktop.
In the Scrolling tab, enable or disable scrolling or circular scrolling, choose the scroll zone width and scroll speed.
In the Gestures tab, enable or disable the one-finger zoom (zoom in and out moving the finger upward or downward) or the pinch zoom (zoom in and out by spreading two fingers or by bringing the two fingers together).
2
Touch pad buttons – Provide left- and
right-click functions like those on a mouse.
4
3
2
1
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Using Your Studio XPS
3
Backlit Keyboard – The backlit keyboard
provides visibility in dark environments by illuminating all symbols on the keys. For more information on keyboard, see
Dell Technology Guide.
Backlit Keyboard/ Touch Pad Brightness Settings – Press <Fn> + right-arrow key
to toggle between the three lighting states (in the given order).
The three lighting states are:
full keyboard/touch pad brightness a. (default setting)
no lightingb.
half keyboard/touch pad brightnessc.
4
Consumer IR – Allows certain software
applications to be controlled by the Dell Travel Remote (an optional device that can be stored in the ExpressCard slot when not in use).
Removing and Replacing the Battery
CAUTION: Using an incompatible battery
may increase the risk of fire or explosion. This Studio XPS should only use a battery purchased from Dell. Do not use batteries from other computers.
CAUTION: Before removing the battery, shut down the Studio XPS, and remove external cables (including the AC adapter).
To remove the battery:
Shut down the Studio XPS and turn it over. 1.
Slide the battery release latch towards the 2. side of the Studio XPS and hold it in place.
Slide the battery out. 3.
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Using Your Studio XPS
1
2
3
1
Battery
2
Battery release latch
3
Battery bay
To replace the battery, slide it into the bay until it clicks into place.
Using the Optical Disc Drive
NOTICE: Do not use non-standard-size
or shape discs (including mini-CDs and mini-DVDs) as you will damage the drive.
NOTE: Do not move the Studio XPS while playing or recording CDs and DVDs.
Place the disc in the center of the disc slot, with the label facing upwards and gently push the disc into the slot. The drive will automatically pull the disc in and begin reading its content.
Page 27
To eject a disc from the drive, gently touch the eject control seconds to confirm before ejecting the disc.
. The control will flash for a few
Using Your Studio XPS

Software Features

NOTE: For more information about the
features described in this section, see the Dell Technology Guide on your hard drive or on the Dell Support website at
support.dell.com.
Productivity and Communication
You can use your Studio XPS to create presentations, brochures, greeting cards, fliers, and spreadsheets. You can also edit and view digital photographs and images depending on the applications installed in your Studio XPS. Check your purchase order for software installed on your Studio XPS.
After connecting to the Internet, you can access websites, setup an e-mail account, upload and download files, and so on.
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Using Your Studio XPS
Entertainment and Multimedia
You can use your Studio XPS to watch videos, play games, create your own CDs, listen to music and internet radio stations. Your optical disc drive may support multiple disc media formats including CDs and DVDs.
You can download or copy pictures and video files from portable devices, such as digital cameras and cell phones. Optional software applications enable you to organize and create music and video files that can be recorded to disc, saved on portable products such as MP3 players and handheld entertainment devices, or played and viewed directly on connected TVs, projectors, and home theater equipment.
Customizing the Desktop
You can customize your desktop to change the appearance, resolution, wallpaper, screensaver, and so on by accessing the Personalize appearance and sounds window.
26
To access the display properties window:
Right-click an open area of the desktop.1.
Click 2. Personalize, to open the Personalize appearance and sounds window and learn more about your customization options.
Customizing Your Energy Settings
You can use the power options in your operating system to configure the power settings on your Studio XPS. Microsoft
®
Windows Vista®
provides three default options:
Balanced• — This power option offers full performance when you need it and saves power during periods of inactivity.
Power saver• — This power option saves power on your Studio XPS by reducing system performance to maximize the battery life and by reducing the amount of energy consumed by your Studio XPS over its lifetime.
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High performance• — This power option provides the highest level of system performance on your Studio XPS by adapting processor speed to your activity and by maximizing system performance.
Backing Up Your Data
It is recommended that you periodically back up files and folders on your Studio XPS. To back up files:
Click 1. Start
and MaintenanceWelcome Center Transfer files and settings.
Click 2. Back up files or Back up computer.
Click 3. Continue on Your User Account Control dialog box and follow the instructions in the Back up Files wizard.
Control Panel System
Using Your Studio XPS
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Solving Problems

This section provides troubleshooting information for your Studio XPS. If you can not solve your problem using the following guidelines, see “Using Support Tools” on page 33 or “Contacting Dell” on page 49.
CAUTION: Only trained service personnel should remove the computer cover. See the
Service Manual
website at support.dell.com for advanced service and troubleshooting instructions.
on the Dell Support

Network Problems

Wireless Connections
If the wireless network connection is lost
— The wireless button may have been unintentionally pressed, deactivating your wireless connections. To turn on wireless, with the computer turned on, lightly touch the wireless symbol
on the center control
cover and then release. You can manage the Wireless LAN using
Card Utility
use accessed from Control Panel, to manage Wireless LAN.
— Interference may be blocking or interrupting your wireless connection. Try moving the computer closer to your wireless router.
Wired Connections
If the wired network connection is lost
— The cable is loose or damaged.
— Verify both ends of the network cable are connected. Try another network cable, if available.
from your taskbar. You can also
Windows Wireless Network Connections
Dell Wireless WLAN
,
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Solving Problems
The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status:
Green — A good connection exists between • a 10-Mbps network and the computer.
Orange — A good connection exists between • a 100-Mbps network and the computer.
Yellow — A good connection exists between • a 1000-Mbps network and the computer.
Off — The computer is not detecting a • physical connection to the network.
NOTE: The link integrity light on the network connector is only for the wired cable connection. The link integrity light does not provide status for wireless connections.

Power Problems

The power/battery lights on the hinges indicate the following:
On Battery Power:
Solid white - computer is running on battery • power
Solid amber - battery is low•
Flashing amber - battery is critically low•
On AC Adapter:
Solid white - computer is powered on and • battery is charged
Blinking white - computer is in a standby state•
If the power light is off — The computer is either turned off or is not receiving power.
Remove the AC adapter and try turning on • the computer with only the battery.
Remove the battery and try turning on the • computer with only the AC adapter.
Check both ends of the AC adapter cable • connections. Ensure that the light on the AC adapter is on. If the light is not on, try plugging the AC adapter into another electrical outlet.
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Solving Problems
If the power light is solid white and the computer is not responding — The display may not be
responding. Press the power button until the computer turns off and then turn it back on. If the problem persists, see the Dell Technology Guide on the Dell Support website at support.dell.com.
If the power light is blinking white — The computer is in standby mode. Press a key on the keyboard, move the pointer using the touch pad or a connected mouse, or press the power button to resume normal operation.
If you encounter interference that hinders reception on your computer — An unwanted
signal is creating interference by interrupting or blocking other signals. Some possible causes of interference are:
power, keyboard, and mouse extension cables•
too many devices connected to a power strip•
multiple power strips connected to the same • electrical outlet
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Memory Problems

If you experience memory problems
Check if the memory module is compatible • with your Studio XPS. Your Studio XPS supports DDR3 memory. For more information about the type of memory supported by your Studio XPS, see “Basic Specifications” on page 52.
Run the Dell Diagnostics (see “Dell • Diagnostics” on page 36).
Reseat the memory modules (see the • Service Manual on the Dell Support website at support.dell.com) to ensure that your Studio XPS is successfully communicating with the memory.
Page 33
Solving Problems

Lockups and Software Problems

If the computer does not start up — Ensure
that the power cable is firmly connected to the computer and to the electrical outlet.
If a program stops responding — End the program:
Press <Ctrl><Shift><Esc> simultaneously.1.
Click 2. Applications.
Click the program that is no longer 3. responding
Click 4. End Task.
If a program crashes repeatedly — Check the software documentation. If necessary, uninstall and then reinstall the program.
NOTE: Software usually includes installation instructions in its documentation or on the disc (CD or DVD).
If the computer stops responding
NOTICE: You might lose data if you are
unable to perform an operating system shutdown.
Turn your Studio XPS off. If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button for at least 8 to 10 seconds until your Studio XPS turns off and then restart your Studio XPS.
If a program is designed for an earlier Microsoft
®
Windows® operating system —
Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments.
Click 1. Start
Control Panel
ProgramsUse an older program with this version of Windows.
In the welcome screen, click 2. Next.
Follow the instructions on the screen.3.
31
Page 34
Solving Problems
If a solid blue screen appears — Turn your Studio XPS off. If you are unable to get a response by pressing a key on your keyboard or moving your pointer using the touch pad or mouse, press the power button for at least 8 to 10 seconds until your Studio XPS turns off and then restart your Studio XPS.
If you have other software problems
Back up your files immediately.•
Use a virus-scanning program to check your • Studio XPS.
Save and close any open files or programs • and shut down your Studio XPS through the Start
Check the software documentation or • contact the software manufacturer for troubleshooting information:
menu.
Ensure that the program is compatible – with the operating system installed on your Studio XPS.
32
Ensure that your Studio XPS meets the – minimum hardware requirements needed to run the software. See the software documentation for information.
Ensure that the program is installed and – configured properly.
Verify that the device drivers do not – conflict with the program.
If necessary, uninstall and then reinstall – the program.
Write down any error message that is – displayed to help in troubleshooting.
Page 35

Using Support Tools

Dell Support Center

The Dell Support Center helps you find service, support, and system-specific information you need. For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com.
Click the application. The home page provides links to access:
Self Help (Troubleshooting, Security, System • Performance, Network/Internet, Backup/ Recovery, and Windows Vista)
Alerts (technical support alerts relevant to • your Studio XPS)
icon in the taskbar to run the
Assistance from Dell (Technical Support with • DellConnect™, Customer Service, Training and Tutorials, How-To Help with Dell on Call, and Online Scan with PCCheckUp)
About Your System (System Documentation, • Warranty Information, System Information, Upgrades & Accessories)
The top of the Dell Support Center home page displays your computer’s model number along with its service tag and express service code.
For more information about the Dell Support Center, see the hard drive or on the Dell Support website at support.dell.com.
Dell Technology Guide
on your
Page 36
Using Support Tools

System Messages

If your Studio XPS has an issue or error, it may display a System Message that will help you identify the cause and action needed to resolve the issue.
NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Alternatively you could see the Dell Technology Guide on your computer or on the Dell Support website at support.dell.com or see “Contacting Dell” on page 49 for assistance.
Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support — The computer failed to complete
the boot routine three consecutive times for the
34
same error (see “Contacting Dell” on page 49 for assistance).
CMOS checksum error — Possible motherboard failure or RTC battery low. Replace the battery. See the Service Manual on the Dell Support website at support.dell.com or see “Contacting Dell” on page 49 for assistance.
CPU fan failure — CPU fan has failed. Replace the CPU fan. See the Service Manual on the Dell Support website at support.dell.com.
Hard-disk (HDD) drive failure — Possible hard disk drive failure during POST (see “Contacting Dell” on page 49 for assistance).
Hard-disk drive read failure — Possible hard disk drive failure during HDD boot test (see “Contacting Dell” on page 49 for assistance).
Keyboard failure — Keyboard failure or loose cable. Ensure that the keyboard cable is connected. In case of keyboard failure, replace the keyboard. For assistance, see the Service Manual on the Dell Support website at support.dell.com.
Page 37
Using Support Tools
No boot device available — No bootable partition on hard disk drive, the hard disk drive cable is loose, or no bootable device exists.
If the hard drive is your boot device, ensure • that the cables are connected and that the drive is installed properly and partitioned as a boot device.
Enter system setup and ensure that the • boot sequence information is correct (see Dell Technology Guide on your computer or on the Dell Support website at support.dell.com).
No timer tick interrupt — A chip on the system board might be malfunctioning or motherboard failure (see “Contacting Dell” on page 49 for assistance).
USB over current error — Disconnect the USB device. Your USB device needs more power for it to function properly. Use an external power source to connect the USB device, or if your device has two USB cables, connect both of them.
NOTICE - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem
S.M.A.R.T error, possible hard disk drive failure. This feature can be enabled or disabled in the BIOS setup (see “Contacting Dell” on page 49 for assistance).

Hardware Troubleshooter

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.
35
Page 38
Using Support Tools
To start the Hardware Troubleshooter:
Click 1. Start
Type 2. hardware troubleshooter in the search field and press <Enter> to start the search.
In the search results, select the option that 3. best describes the problem and follow the remaining troubleshooting steps.
Help and Support.

Dell Diagnostics

If you experience a problem with your Studio XPS, perform the checks in “Lockups and Software Problems” on page 30 and run the Dell Diagnostics before you contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
NOTICE: Dell Diagnostics works only on Dell computers.
NOTE: The optional and may not ship with your computer.
36
Drivers and Utilities
disc is
Review your computer’s configuration information, and ensure that the device that you want to test displays in the system setup program and is active. See the System Setup section in Dell Technology Guide.
Start the Dell Diagnostics from your hard drive or from the
Starting Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
Drivers and Utilities
NOTE: If your Studio XPS cannot display a screen image, running the diagnostics will start testing the display. The diagnostics will beep while testing the display. If the display still does not show anything, try connecting an external monitor or contact Dell, see “Contacting Dell” on page 49.
Ensure that the computer is connected to an 1. electrical outlet that is known to be working properly.
Turn on (or restart) your computer.2.
disc.
Page 39
Using Support Tools
When the DELL3.
logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft
®
Windows® desktop; then, shut down your computer and try again.
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the
and Utilities
disc.
Drivers
Press any key to start the Dell Diagnostics 4. from the diagnostics utility partition on your hard drive.
Starting Dell Diagnostics From the Drivers and Utilities Disc
Insert the1.
Drivers and Utilities
disc.
Shut down and restart the computer. 2. When the DELL logo appears, press <F12> immediately.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft
®
Windows® desktop; then, shut down your computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.
When the boot device list appears, highlight 3. CD/DVD/CD-RW and press <Enter>.
37
Page 40
Using Support Tools
Select the 4. Boot from CD-ROM option from the menu that appears and press <Enter>.
Type 1 to start the CD menu and press 5. <Enter> to proceed.
Select 6. Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.
When the Dell Diagnostics 7. Main Menu appears, select the test you want to run.
38
Page 41

Restoring Your Operating System

You can restore your operating system in the following ways:
System • Restore returns your Studio XPS to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files.
Dell • Factory Image Restore returns your hard drive to the operating state it was in when you purchased your Studio XPS. This procedure permanently deletes all data on the hard drive and removes any programs installed after you received your Studio XPS. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
If you received an Operating System disc • with your Studio XPS, you can use it to restore your operating system. However, using the Operating System disc also deletes
all data on the hard drive. Use the disc only if System Restore did not resolve your operating system problem.

System Restore

The Windows operating systems provide a System Restore option which allows you to return your Studio XPS to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left your Studio XPS in an undesirable operating state. Any changes that System Restore makes to your Studio XPS are completely reversible.
NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them.
NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell Studio XPS to the Windows Classic view.
Page 42
Restoring Your Operating System
Starting System Restore
Click 1. Start
In the 2. Start Search box, type System Restore and press <Enter>.
NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.
Click 3. Next and follow the remaining prompts on the screen.
In the event that System Restore did not resolve the issue, you may undo the last system restore.
Undoing the Last System Restore
NOTE: Before you undo the last system
restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.
.
40
Click 1. Start
In the 2. Start Search box, type System Restore and press <Enter>.
Click 3. Undo my last restoration and click Next.
.

Dell Factory Image Restore

NOTICE: Using Dell Factory Image Restore
permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers.
Use Dell Factory Image Restore only as the last method to restore your operating system. These options restore your hard drive to the
Page 43
Restoring Your Operating System
operating state it was in when you purchased your Studio XPS. Any programs or files added since you received your Studio XPS—including data files—are permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using Factory Image Restore.
Dell Factory Image Restore
Turn on the computer. When the Dell logo 1. appears, press <F8> several times to access the Vista Advanced Boot Options Window.
Select 2. Repair Your Computer.
The 3. System Recovery Options window appears.
Select a keyboard layout and click 4. Next.
To access the recovery options, log on as a 5. local user. To access the command prompt, type administrator in the User name field, then click OK.
Click 6. Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears.
NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore.
Click 7. Next. The Confirm Data Deletion screen appears.
NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel.
Select the checkbox to confirm that you 8. want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next.
The restore process begins and may take five or more minutes to complete. A message appears when the operating system and factory-installed applications have been restored to factory condition.
Click 9. Finish to reboot the system.
41
Page 44
Restoring Your Operating System

Operating System Reinstallation

Before you Begin
If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback.
Click 1. Start
Click 2. Properties Device Manager.
NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager.
Right-click the device for which the new 3. driver was installed and click Properties.
Click the 4. Drivers tab Roll Back Driver.
If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver.
42
, and right-click Computer.
See “Restoring Your Operating System” on page 39.
NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer.
To reinstall Windows, you need the following items:
Dell Operating System
• disc
Dell Drivers and Utilities
• disc
NOTE: The contains drivers that were installed during the assembly of your Studio XPS. Use the
Dell Drivers and Utilities
required drivers. Depending on the region from which you ordered your computer, or whether you requested the disc, the
Dell Drivers and Utilities Operating System
your Studio XPS.
Dell Drivers and Utilities
disc to load any
disc and
disc may not ship with
disc
Dell
Page 45
Restoring Your Operating System
Reinstalling Windows Vista
The reinstallation process can take one to two hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software.
Save and close any open files and exit any 1. open programs.
Insert the 2.
Operating System
disc.
Click 3. Exit if the Install Windows message appears.
Restart your Studio XPS.4.
When the DELL logo appears, press <F12> 5. immediately.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft
®
Windows® desktop; then, shut down your Studio XPS and try again.
NOTE: The next steps change the boot sequence for one time only. On the next start-up, your Studio XPS boots according to the devices specified in the system setup program.
When the boot device list appears, highlight 6. CD/DVD/CD-RW Drive and press <Enter>.
Press any key to 7. Boot from CD-ROM. Follow the instructions on the screen to complete the installation.
43
Page 46

Getting Help

If you experience a problem with your Studio XPS, you can complete the following steps to diagnose and troubleshoot the problem:
See “Solving Problems” on page 1. 28 for information and procedures that pertain to the problem your Studio XPS is experiencing.
See “Dell Diagnostics” on page 2. 36 for procedures on how to run Dell Diagnostics.
Fill out the “Diagnostic Checklist” on 3. page 48.
Use Dell’s extensive suite of online services 4. available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See “Online Services” on page 45 for a more extensive list of Dell Support online.
If the preceding steps have not resolved the 5. problem, see “Before You Call” on page 48 and then “Contacting Dell” on page 49.
NOTE: Call Dell Support from a telephone near the computer so that the support staff can assist you with any necessary procedures.
NOTE: Dell’s Express Service Code system may not be available in all countries.
When prompted by Dell’s automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.
NOTE: Some of the services mentioned below are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.
Page 47
Getting Help

Technical Support and Customer Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers.
To contact Dell’s support service, see “Before You Call” on page 48 and then see the contact information for your region or go to
support.dell.com.

DellConnect™

DellConnect is a simple online access tool that allows a Dell service and support associate to access your Studio XPS through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.

Online Services

You can learn about Dell products and services on the following websites:
www.dell.com•
www.dell.com/ap• (Asian/Pacific countries
only)
www.dell.com/jp• (Japan only)
www.euro.dell.com• (Europe only)
www.dell.com/la• (Latin American and
Caribbean countries)
www.dell.ca• (Canada only)
You can access Dell Support through the following websites and e-mail addresses:
Dell Support websites
support.dell.com•
support.jp.dell.com• (Japan only)
support.euro.dell.com• (Europe only)
45
Page 48
Getting Help
Dell Support e-mail addresses
mobile_support@us.dell.com•
support@us.dell.com•
la-techsupport@dell.com• (Latin America and
Caribbean countries only)
apsupport@dell.com• (Asian/Pacific countries only)
Dell Marketing and Sales e-mail addresses
apmarketing@dell.com• (Asian/Pacific countries only)
sales_canada@dell.com• (Canada only)
Anonymous file transfer protocol (FTP)
ftp.dell.com•
Log in as user: anonymous, and use your e-mail address as your password.

AutoTech Service

Dell’s automated support service–AutoTech– provides recorded answers to the questions
46
most frequently asked by Dell customers about their portable and desktop computers.
When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. For instructions on accessing the telephone number to call your region, see “Contacting Dell” on page 49.
Automated Order-Status Service
To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call your region, see “Contacting Dell” on page 49 for problems with your order.
If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call.
Page 49
Getting Help
For the telephone number to call for your region, see “Contacting Dell” on page 49.

Product Information

If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see “Contacting Dell” on page 49.

Returning Items for Repair Under Warranty or for Credit

Prepare all items being returned, whether for repair or credit, as follows:
Call Dell to obtain a Return Material 1. Authorization Number, and write it clearly and prominently on the outside of the box.
For the telephone number to call for your 2. region, see “Contacting Dell” on page 49.
Include a copy of the invoice and a letter 3. describing the reason for the return.
Include a copy of the Diagnostics Checklist 4. (see “Diagnostic Checklist” on page 48), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see “Dell Diagnostics” on page 36).
Include any accessories that belong with 5. the item(s) being returned (power cables, software, guides, and so on) if the return is for credit.
Pack the equipment to be returned in the 6. original (or equivalent) packing materials.
You are responsible for paying shipping 7. expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.
Returns that are missing any of the 8. preceding requirements will be refused at Dell’s receiving dock and returned to you.
47
Page 50
Getting Help

Before You Call

NOTE: Have your Express Service Code
ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your Studio XPS).
Remember to fill out the following Diagnostics Checklist. If possible, turn on your Studio XPS before you call Dell for assistance and call from a telephone near the Studio XPS. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the Studio XPS documentation is available.
Diagnostic Checklist
Name:•
Date:•
Address:•
Phone number:•
48
Service Tag (bar code on the back or bottom • of the computer):
Express Service Code:•
Return Material Authorization Number (if • provided by Dell support technician):
Operating system and version:•
Devices:•
Expansion cards:•
Are you connected to a network? Yes/No•
Network, version, and network adapter:•
Programs and versions:•
See your operating system documentation to determine the contents of the computer’s start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell.
Error message, beep code, or diagnostic code:•
Description of problem and troubleshooting • procedures you performed:
Page 51
Getting Help

Contacting Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone­based support and service options. Availability varies by country and product, and some services may not be available in your area.
To contact Dell for sales, technical support, or customer service issues:
Visit 1. support.dell.com.
Verify your country or region in the 2. Choose A Country/Region drop-down menu at the bottom of the page.
Click 3. Contact Us on the left side of the page.
Select the appropriate service or support link 4. based on your need.
Choose the method of contacting Dell that is 5. convenient for you.
49
Page 52

Finding More Information and Resources

If you need to: See:
reinstall your operating system. the Operating System disc.
run a diagnostic program for your Studio XPS, reinstall notebook system software, or update drivers for your computer, and readme files.
learn more about your operating system, maintaining peripherals, RAID, Internet, Bluetooth
upgrade your Studio XPS with new or additional memory, or a new hard drive.
reinstall or replace a worn or defective part.
®
, networking, and e-mail.
the
Drivers and Utilities
NOTE: Drivers and documentation updates can be found on the Dell at support.dell.com.
the Dell Technology Guide installed on your hard drive.
the Service Manual on the Dell Support website at support.dell.com.
NOTE: In some countries, opening and replacing parts of your Studio XPS may void your warranty. Check your warranty and return policies before working inside your Studio XPS.
disc.
Support website
Page 53
If you need to: See:
find safety best practices information for your Studio XPS.
review Warranty information, Terms and Conditions (U.S. only), Safety instructions,
the safety and regulatory documents that shipped with your Studio XPS and also see the Regulatory Compliance Homepage at www.dell/regulatory_compliance.
Regulatory information, Ergonomics information, and End User License Agreement.
find your Service tag/Express Service Code—
the back or bottom of your Studio XPS. You must use the service tag to identify your Studio XPS on support.dell.com or to contact technical support.
find drivers and downloads.
access technical support and product help.
the Dell
support.dell.com.
check on your order status for new purchases.
find solutions and answers to common questions.
locate information for last-minute updates about technical changes to your Studio XPS or advanced technical-reference material for technicians or experienced users.
Finding More Information and Resources
Support website at
51
Page 54

Basic Specifications

System Model
Studio XPS 1640
This section provides basic information that you may need when setting up, updating drivers for, and upgrading your Studio XPS.
NOTE: Offerings may vary by region. For more information regarding the configuration of your Studio XPS, click
Start
the option to view information about your Studio XPS.
Help and Support and select
Processor
Type Intel Core
L2 cache 2 MB, 3 MB, or 6 MB
External bus frequency 800/1066 MHz
ExpressCard
ExpressCard controller
ExpressCard connector
Cards supported ExpressCard/34 (34 mm)
ExpressCard connector size
Intel ICH9M
one ExpressCard slot (54 mm)
ExpressCard/54 (54 mm)
1.5 V and 3.3 V
26 pins
2 Duo
Page 55
Basic Specications
Memory
Connectors two internally-accessible
SO-DIMM sockets
Capacities 512 MB, 1 GB, and 2 GB
Memory type 1066 MHz DDR3
SODIMM
Memory configuration possible
NOTE: For instructions on upgrading your memory, see the Service Manual on the Dell Support website at support.dell.com.
1 GB, 2 GB, 3 GB, 4 GB
Computer Information
System Chipset Intel PM45
Data bus width 64 bits
DRAM bus width dual channel (2)
64-bit buses
Processor address bus width
Flash EPROM 16 MB
Graphics bus PCI-E X16
PCI Bus 32 bits
Communications
Modem type External V.92 56K
Modem controller Hardware Modem
Modem interface Universal Serial Bus
32 bits
USB Modem (Optional)
(USB)
53
Page 56
Basic Specications
Communications
Network adapter 10/100/1000 Ethernet
LAN on system board
Wireless internal WLAN
(half-size Mini-Card), WWAN, Mini-Card with Bluetooth® wireless technology, UWB Mini-Cards
WWAN ExpressCard
Bluetooth® wireless technology
Video
Video type integrated on system
board
Video controller ATI Mobility
Radeon™ HD 3670
54
Video
Video memory 512 MB dedicated
GDDR3 memory
LCD interface Low Voltage
Differential Signaling (LVDS)
External display support
Audio
Audio type 5.1 channel Dolby
Audio controller IDT 92HD73C HDA
Stereo conversion 24-bit (analog-to-digital
Internal Interface High Definition Audio
VGA, HDMI 1.2, DisplayPort
Digital High Definition Audio
Codec
and digital-to-analog)
Page 57
Basic Specications
Audio
External Interface dual function
microphone-in connector, two stereo headphones/ speakers connectors
Speaker two 4-ohm main
speaker with one 4-ohm subwoofer
Internal speaker amplifier
2 watt per channel with 3 watt subwoofer
Volume controls program menus, media
control buttons
Audio
microphone connector, two stereo headphone/ speakers connectors
Ports and Connectors
IEEE 1394a 4-pin serial connector
Network adapter RJ-45 port 10/100/1000
USB two 4-pin USB
2.0-compliant connectors
eS ATA one 4-pin eSATA/USB
combo connector
Video 15-hole connector
HDMI 19 pin
DisplayPort 20 pin
55
Page 58
Basic Specications
Display
Type 16.0 inch WLED
16.0 inch RGBLED
Dimensions (active area):
Height 198.72 mm (7.82 in)
(WLED/RGBLED)
Width 353.28 mm (13.91 in)
(WLED)
353.45 mm (13.92 in) (RGBLED)
Diagonal 406.4 mm (16 in)
Maximum resolution 1366 x 768 (WLED)
1920 x 1080 (RGBLED)
Refresh rate 60 Hz
Operating angle 0° (closed) to 140°
Luminance (with ETED)
270 cd/m² (typical))
225 cd/m² (minimum)
56
Display
Viewing Angles:
Horizontal ±55° (WLED) min.
±65° (RGBLED) min
Vertical ±45° (WLED/RGBLED)
min.
Pixel pitch 0.2588 mm (WLED)
0.1840 mm (RGBLED)
Controls brightness can be
controlled through keyboard shortcuts (see Dell Technology Guide for more information.)
Page 59
Basic Specications
Keyboard (backlit)
Number of keys 86 (U.S. and Canada);
87 (Europe); 90 (Japan)
Layout QWERTY/AZERTY/
Kanji
Camera
Pixel 2.0 megapixel
Video resolution 320x240 ~1600x1200
(640x480 at 30fps)
Diagonal viewing angle
X/Y position resolution (graphics table mode)
66°
240 cpi
Camera
Size:
Width 61.9 mm (2.43 in)
sensor-active area
Height 39.04 mm (1.53 in)
rectangle
Battery
Type 6-cell/9-cell “smart”
lithium ion
Depth 52.3 mm (2.06 in) (6/9 cell)
Height 21.95 mm (0.86 in) (6 cell)
41.54 mm (1.63 in) (9 cell)
Width 204.1 mm (8.03 in) (6 cell)
292.7 mm (11.52 in) (9 cell)
57
Page 60
Basic Specications
Battery
Weight 0.33 kg (0.7 lb) (6 cell)
0.48 kg (1.06 lb) (9 cell)
Voltage 11.1 VDC
Charge time (approximate):
Computer off 4 hours
Operating time
Life span (approximate)
Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions.
See Dell Technology Guide for more information..
300 discharge/charge cycles
58
Battery
Temperature range:
Operating 0° to 35°C (32° to 95°F)
Storage –40° to 65°C (–40° to 149°F)
Coin-cell battery
AC Adapter
Input voltage 100–240 VAC
Input current (maximum)
Input frequency 50–60 Hz
Output power 65 W or 90 W
CR-2032
1.5A
Page 61
Basic Specications
AC Adapter
Output current:
65 W 3.34 A (continuous)
90 W 4.62 A (continuous)
Rated output voltage
19.5 VDC
Dimensions:
65 W:
Height
Width
Length
90 W:
Height 16 mm (0.62 in)
Width 70 mm (2.75 in)
Depth 147 mm (5.7 in)
15 mm (0.59 inches)
66 mm (2.6 inches)
127 mm (5.0 inches)
AC Adapter
Weight (without AC power cord):
65 W 0.26 kg (0.6 lb)
90 W 0.345 kg (0.76 lb)
Temperature range:
Operating 0° to 40°C (32° to 104°F)
Storage –40° to 70°C (–40° to 158°F)
Physical
Height 24.09 mm to 33.95 mm
(0.94 in to 1.33 in)
Width 384.9 mm (15.15 in)
Depth 254.59 mm (10.02 in)
Weight (with 6-cell battery):
Configurable to less than
2.94 kg (6.5 lb)
59
Page 62
Basic Specications
Computer Environment
Temperature range:
Operating 0° to 35°C (32° to 95°F)
Storage –40° to 65°C (–40° to 149°F)
Relative humidity (maximum):
Operating 10% to 90% (noncondensing)
Storage 5% to 95% (noncondensing)
Maximum vibration (using a random-vibration spectrum that simulates user environment)
Operating 0.66 GRMS
Storage 1.3 GRMS
60
Computer Environment
Maximum shock (measured with hard drive in head-pared position and a 2-ms half-sine pulse)
:
Operating 110 G
Storage 163 G
Altitude (maximum)
Operating
Storage
:
Airborne contaminant
:
15.2 to 3048 m
(
50 to 10,000 ft)
15.2 to 10,668 m
(
50 to 35,000 ft)
G2 or lower as defined by ISA-S71.04-1985
level
Page 63

Index

A
AC adapter
size and weight 59
airflow, allowing 5
AutoTech 46
B
backups
creating 27
Bluetooth wireless technology 12
C
calling Dell 48
CDs, playing and creating 26
chipset 53
computer capabilities 25
computer, setting up 5
connect(ing)
to the Internet 8
conserving energy 26
Contacting Dell online 49
customer service 45
customizing
your desktop 26
your energy settings 26
D
damage, avoiding 5
data, backing up 27
DellConnect 45
Dell Diagnostics 36
Dell Factory Image Restore 39
Dell Support Center 33
Page 64
Index
Dell support website 51
Dell Technology Guide
for futher information 50
device status lights 12
Diagnostic Checklist 48
disc drive
supported disc sizes 24
discs
ejecting 25
using 24
DisplayPort connector 19
drivers and downloads 51
DVDs, playing and creating 26
E
email addresses
for technical support 46
62
energy
conserving 26
expansion bus 53
F
facial recognition 20
finding more information 50
FTP login, anonymous 46
H
hardware problems
diagnosing 36
Hardware Troubleshooter 35
help
getting assistance and support 44
Page 65
Index
I
Internet connection 8
ISP
Internet Service Provider 8
M
memory support 53
N
network connection
fixing 28
O
order status 46
P
power problems, solving 29
power strips, using 6
problems, solving 28
processor 52
products
information and purchasing 47
R
reinstalling Windows 39
resources, finding more 50
restoring factory image 40
S
setup, before you begin 5
shipping products
for return or repair 47
software features 25
software problems 31
solving problems 28
specifications 52
support email addresses 46
support sites
worldwide 45
63
Page 66
Index
System Messages 34
System Restore 39
T
technical support 45
U
USB PowerShare 16
V
ventilation, ensuring 5
W
warranty returns 47
Windows, reinstalling 39
®
Windows Vista
Program Compatibility Wizard 31
reinstalling 43
setup 7
64
7
wired network
network cable, connecting 6
wireless network connection 28
Page 67
Page 68
Printed in the U.S.A.
0R558DA01
www.dell.com | support.dell.com
Page 69
Page 70
0R558DA01
Printed in Malaysia.
www.dell.com | support.dell.com
Page 71
Page 72
0R558DA01
Printed in China.
Printed on recycled paper.
www.dell.com | support.dell.com
Page 73
Page 74
0R558DA01
Printed in Ireland.
www.dell.com | support.dell.com
Page 75
Page 76
0R558DA01
Printed in Brazil.
www.dell.com | support.dell.com
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