Dell XPS M1710 User manual

Dell™ XPS™ M1710 Service Manual

Before You Begin Subwoofer Optical Drive USB Port Board Hard Drive Processor Thermal-Cooling Assembly Memory Module(s) Processor Module Modem Video Card/Thermal-Cooling Assembly Mini-Card System Fan(s) Internal Card With Bluetooth® Wireless Technology ExpressCard Cage Hinge Cover Smart Card Reader Keyboard System Board Display Battery Latch Assembly Palm Rest Flashing the BIOS Coin-Cell Battery Pin Assignments for I/O Connectors Speakers

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see "Glossary" in the Owner's Manual.

If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and XPS are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of

Microsoft Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model PP05XB April 2006 Rev. A00

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Before You Begin

Dell™ XPS™ M1710 Service Manual

Recommended Tools Turning Off Your Computer Before Working Inside Your Computer

This section provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist:

You have performed the steps in Turning Off Your Computer and Before Working Inside Your Computer. You have read the safety information in the Dell™ Product Information Guide. A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse

order.

Recommended Tools

The procedures in this document may require the following tools:

Small flat-blade screwdriver Phillips screwdriver Small plastic scribe Flash BIOS update program CD

Turning Off Your Computer

NOTICE: To avoid losing data, save and close any open files and exit any open programs before you turn off your

computer.

1. Shut down the operating system:

Save and close any open files, exit any open programs, and click Start® Shut Down® Shut down. The computer turns off after the operating system shutdown process finishes.

2. Ensure that the computer and any attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for 4 seconds.

Before Working Inside Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTICE: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by

its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.

NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is

not authorized by Dell is not covered by your warranty.

NOTICE: Unless otherwise noted, each procedure in this document assumes that a part can be replaced by performing

the removal procedure in reverse order.

NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. Some

cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.

NOTICE: To help prevent damage to the computer, perform the following steps before you begin working inside the

computer.

1. Ensure that the work surface is flat and clean to prevent the computer cover from being scratched.

2. Turn off your computer (see Turning Off Your Computer

NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the

network device.

3. Disconnect any telephone or network cables from the computer.

4. Disconnect your computer and all attached devices from their electrical outlets.

5. Close the display and turn the computer upside down on a flat work surface.

NOTICE: To help prevent damage to the system board, remove the main battery before working inside the computer.

6. Slide and hold the battery-bay latch release on the bottom of the computer and remove the battery from the bay.

7. Turn the computer top-side up.

1 battery-bay latch release 2 battery

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Subwoofer

Dell™ XPS™ M1710 Service Manual

CAUTION: Before you begin the following procedure, follow the safety instructions in the Product

Information Guide.

NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching

an unpainted metal surface (such as the back panel) on the computer.

NOTICE: To help prevent damage to the system board, remove the main battery (see Before Working Inside Your

Computer) before working inside the computer.

1. Follow the instructions in Before Working Inside Your Computer

2. Remove the optical drive (see Optical Drive

3. Remove the hinge cover (see Removing the Hinge Cover

4. Remove the keyboard (see Keyboard

5. Remove the display assembly (see Removing the Display Assembly

6. Remove the palm rest (see Removing the Palm Rest

7. Loosen the two captive screws that secure the subwoofer in place.

1 subwoofer 2 subwoofer cable connector 3 connector on system board 4 captive screws (2)

8. Disconnect the subwoofer cable connector from the connector on the system board.

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Optical Drive

Dell™ XPS™ M1710 Service Manual

Your computer ships with a fixed optical drive installed.

NOTICE: To help prevent damage to drives, store them in a safe, dry place when they are not installed in the

computer. Avoid pressing down on them or placing heavy objects on top of them.

1. Follow the instructions in Before Working Inside Your Computer

2. Turn the computer upside down and remove the M2.5 x 8-mm device security screw labeled with a lock icon (

3. Insert a screwdriver into the indentation for the device security screw, and push the notch on the metal tab to release the drive from the bay.

4. Pull the drive out of the drive bay.

1 optical drive 2 indentation for M2.5 x 8-mm security screw 3 notch

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USB Port Board

Dell™ XPS™ M1710 Service Manual

Removing the USB Port Board Replacing the USB Port Board

Removing the USB Port Board

CAUTION: Before you begin the following procedure, follow the safety instructions in the Product

Information Guide.

NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching

an unpainted metal surface (such as the back panel) on the computer.

NOTICE: To help prevent damage to the system board, remove the main battery (see Before Working Inside Your

Computer) before working inside the computer.

1. Follow the instructions in Before Working Inside Your Computer

2. Remove the hinge cover (see Removing the Hinge Cover

3. Remove the keyboard (see Keyboard

4. Remove the display assembly (see Removing the Display Assembly

5. Remove the palm rest (see Removing the Palm Rest

6. Disconnect the USB-port-board cable connector from the system board.

7. Remove the M2.5 x 5-mm screw, and lift the board out of the computer.

1 USB port board 2 M2.5 x 5-mm screw 3 notch 4 USB-port-board cable 5 system board connector 6 tab 7 pin

Replacing the USB Port Board

1. Insert the notch on the USB port board under the small tab on the computer base and the other side of the board over the pin.

2. Replace the M2.5 x 5-mm screw.

3. Reconnect the cable to the system board.

4. Replace the palm rest (see Replacing the Palm Rest

5. Replace the display assembly (see Replacing the Display Assembly

6. Replace the keyboard (see Keyboard

7. Replace the hinge cover (see Replacing the Hinge Cover

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Hard Drive

Dell™ XPS™ M1710 Service Manual

Removing the Hard Drive Replacing the Hard Drive Returning a Hard Drive to Dell

Removing the Hard Drive

CAUTION: If you remove the hard drive from the computer when the drive is hot, do not touch the metal

housing of the hard drive.

CAUTION: Before you begin the following procedure, follow the safety instructions in the Product

Information Guide.

NOTICE: To help prevent damage to the system board, remove the main battery (see Before Working Inside Your

Computer) before working inside the computer.

NOTICE: To prevent data loss, turn off your computer before removing the hard drive. Do not remove the hard drive

while the computer is on, in standby mode, or in hibernate mode.

NOTICE: Hard drives are extremely fragile; even a slight bump can damage the drive.

NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell.

1. Follow the instructions in Before Working Inside Your Computer

2. Turn the computer upside down and remove the two M3 x 3-mm screws.

NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. See "Protecting

Against Electrostatic Discharge" in your Product Information Guide.

3. Slide the hard drive out of the computer.

Replacing the Hard Drive

NOTICE: Use firm and even pressure to slide the drive into place. If you use excessive force, you may damage the

connector.

1. Slide the drive into the bay until it is fully seated.

2. Replace and tighten the screws.

3. If you have installed a replacement hard drive, reinstall the Microsoft® Windows® operating system. For instructions, see "Restoring Your Operating System" in the Owner's Manual. Instructions for alternative solutions are available at support.dell.com/pcrt.

4. Reinstall drivers on the new hard drive. For instructions, see "Reinstalling Drivers and Utilities" in the Owner's Manual. Instructions for alternative solutions are available at support.dell.com/pcrt.

Returning a Hard Drive to Dell

Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit.

1 hard drive 2 foam packaging

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Processor Thermal-Cooling Assembly

Dell™ XPS™ M1710 Service Manual

Removing the Processor Thermal-Cooling Assembly Replacing the Processor Thermal-Cooling Assembly

Removing the Processor Thermal-Cooling Assembly

CAUTION: Before you begin the following procedure, follow the safety instructions in the Product

Information Guide.

NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching

an unpainted metal surface (such as the back panel) on the computer.

NOTICE: To help prevent damage to the system board, remove the main battery (see Before Working Inside Your

Computer) before working inside the computer.

1. Follow the instructions in Before Working Inside Your Computer

2. Remove the hinge cover (see Removing the Hinge Cover

3. Remove the keyboard (see Keyboard

4. Remove the display assembly (see Removing the Display Assembly

5. Remove the palm rest (see Removing the Palm Rest

6. Loosen in consecutive order the four captive screws, labeled "1" through "4," that secure the processor thermal-cooling assembly to the system board.

7. Lift the processor thermal-cooling assembly and remove it from the system board.

1 processor thermal-cooling assembly 2 captive screws (4)

Replacing the Processor Thermal-Cooling Assembly

1. Place a new thermal pad over the old thermal pad on the thermal-cooling assembly:

a. Remove the backing from the new thermal pad, taking care not to tear the pad.

NOTE: You can place the new thermal pad directly on any existing thermal pad already installed on the thermal-cooling

assembly. It is not necessary to remove an existing pad or to clean the surface.

b. On the underside of the thermal-cooling assembly, place the thermal pad's adhesive-side on top of the old pad,

and press it into place.

1 underside of processor thermal-cooling assembly 2 thermal pad

NOTE: When replacing the processor thermal-cooling assembly, hold up the mylar flap on the processor thermal-

cooling assembly so that the flap rests on top of the fan when the thermal-cooling assembly is in place.

2. Place the processor thermal-cooling assembly over the processor.

3. Tighten the four captive screws, labeled "1" through "4," in consecutive order.

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Memory Module(s)

Dell™ XPS™ M1710 Service Manual

Removing the Memory Module(s) Replacing the Memory Module(s)

Removing the Memory Module(s)

CAUTION: Before you begin the following procedure, follow the safety instructions in the Product

Information Guide.

NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body

before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface.

NOTICE: To help prevent damage to the system board, remove the main battery (see Before Working Inside Your

Computer) before working inside the computer.

NOTE: Memory modules purchased from Dell are covered under your computer warranty. NOTE: To get maximum performance/dual-channel memory bandwidth capability, both memory module connectors

must contain memory modules and the modules must be of the same size and configuration.

1. Follow the instructions in Before Working Inside Your Computer

2. Turn the computer upside down, loosen the two captive screws on the memory module cover, and remove the cover.

NOTICE: To prevent damage to the memory module connector, do not use tools to spread the securing clips that

secure the memory module.

NOTICE: Handle memory modules by their edges, and do not touch the components on a module.

3. Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up.

4. Remove the module from the connector at a 45-degree angle.

1 memory module 2 securing clips (2)

Replacing the Memory Module(s)

NOTE: To get maximum performance/dual-channel memory bandwidth capability, both memory module connectors

must contain memory modules and the modules must be of the same size and configuration.

NOTE: If a memory module is not installed properly, the computer does not boot.

1. Ground yourself and install the new memory module:

a. Align the notch in the module edge connector with the tab in the connector slot. b. Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place.

If you do not feel the click, remove the module and reinstall it.

2. Replace the memory module cover and tighten the captive screws.

NOTICE: If the memory module cover is difficult to close, remove the module and reinstall it. Forcing the cover to

close may damage your computer.

3. Insert the battery into the battery bay, and connect the AC adapter to your computer and an electrical outlet.

4. Turn on the computer.

As the computer boots, it detects the additional memory and automatically updates the system configuration information.

NOTE: Since the computer operating system reserves some memory for system files and activities, the amount of

available memory that is displayed will be less than the total memory installed. If you install two 2-GB memory modules for a total of 4 GB, the memory total is reported as being less than 4 GB in the system setup program and by the Microsoft® Windows® operating system.

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Processor Module

Dell™ XPS™ M1710 Service Manual

Removing the Processor Module Replacing the Processor Module

Removing the Processor Module

CAUTION: Before you begin the following procedure, follow the safety instructions in the Product

Information Guide.

NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching

an unpainted metal surface (such as the back panel) on the computer.

NOTICE: Do not touch the processor die. Press and hold the processor down on the substrate on which the die is

mounted while turning the cam screw to prevent intermittent contact between the cam screw and processor.

NOTICE: To avoid damage to the processor, hold the screwdriver so that it is perpendicular to the processor when

turning the cam screw.

NOTICE: To help prevent damage to the system board, remove the main battery (see Before Working Inside Your

Computer) before working inside the computer.

1. Follow the instructions in Before Working Inside Your Computer

2. Remove the hinge cover (see Removing the Hinge Cover

3. Remove the keyboard (see Keyboard

4. Remove the display assembly (see Removing the Display Assembly

5. Remove the palm rest (see Removing the Palm Rest

NOTICE: To ensure maximum cooling for the processor, do not touch the heat transfer areas on the processor

thermal-cooling assembly. The oils in your skin reduce the heat transfer capability of the thermal pads.

6. Remove the processor thermal-cooling assembly (see Removing the Processor Thermal-Cooling Assembly

NOTICE: When removing the processor module, pull the module straight up. Be careful not to bend the pins on the

processor module.

7. Loosen the ZIF socket to remove the processor module.

To loosen the ZIF socket, use a small, flat-blade screwdriver and rotate the ZIF-socket cam screw counterclockwise until it comes to the cam stop.

1 ZIF-socket cam screw 2 pin-1 corner of microprocessor 3 ZIF-socket

NOTE: The ZIF-socket cam screw secures the processor to the system board.

8. Lift the processor module from the ZIF socket.

Replacing the Processor Module

NOTICE: Ensure that the cam lock is in the fully open position before seating the processor module. Seating the

processor module properly in the ZIF socket does not require force.

NOTICE: A processor module that is not properly seated can result in an intermittent connection or permanent

damage to the processor and ZIF socket.

1. Align the pin-1 corner of the processor module with the pin-1 corner of the ZIF socket, and insert the processor module.

NOTE: The pin-1 corner of the processor module has a triangle that aligns with the triangle on the pin-1 corner of the

ZIF socket.

NOTICE: You must position the processor module correctly in the ZIF socket to avoid permanent damage to the

module and the socket.

When the processor module is correctly seated, all four corners are aligned at the same height. If one or more corners of the module are higher than the others, the module is not seated correctly.

2. Tighten the ZIF socket by turning the cam screw clockwise to secure the processor module to the system board.

NOTE: When you replace the processor thermal-cooling assembly, be sure to place a new thermal pad on the thermal-

cooling assembly such that the pad fits between the assembly and the processor. You can place the new thermal pad directly on any existing thermal pad already installed on the thermal-cooling assembly. It is not necessary to remove an existing pad or to clean the surface.

NOTE: When replacing the processor thermal-cooling assembly, hold up the mylar flap on the assembly so that the flap

rests on top of the fan when the processor thermal-cooling assembly is in place.

3. Replace the processor thermal-cooling assembly (see Replacing the Processor Thermal-Cooling Assembly).

4. Replace in reverse order the remaining components that you removed in Removing the Processor Module with step 5

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, beginning

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Modem

Dell™ XPS™ M1710 Service Manual

Removing the Modem Replacing the Modem

Removing the Modem

CAUTION: Before you begin the following procedure, follow the safety instructions in the Product

Information Guide.

NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching

an unpainted metal surface (such as the back panel) on the computer.

NOTICE: To help prevent damage to the system board, remove the main battery (see Before Working Inside Your

Computer) before working inside the computer.

1. Follow the instructions in Before Working Inside Your Computer

2. Turn the computer upside down, loosen the two captive screws on the modem cover, and remove the cover from the computer.

3. Remove the M2 x 3-mm screw that attaches the modem to the system board.

4. Pull up on the pull-tab to disconnect the modem from the connector on the system board.

1 system board connector 2 M2 x 3-mm screw 3 pull-tab 4 modem 5 modem cable

NOTICE: Do not disconnect the modem cable from the system board.

5. Disconnect the modem cable from the modem.

Replacing the Modem

1. Connect the modem cable to the modem.

NOTICE: Ensure that the modem cable is routed correctly when you replace the modem.

2. Connect the modem to the system board.

Align the connector on the bottom of the modem with the modem connector on the system board, and press down on the right side of the modem.

3. Replace the M2 x 3-mm screw.

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Video Card/Thermal-Cooling Assembly

Dell™ XPS™ M1710 Service Manual

Removing the Video Card/Thermal-Cooling Assembly Replacing the Video Card/Thermal-Cooling Assembly

Removing the Video Card/Thermal-Cooling Assembly

CAUTION: Before you begin the following procedure, follow the safety instructions in the Product

Information Guide.

NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching

an unpainted metal surface (such as the back panel) on the computer.

NOTICE: To help prevent damage to the system board, remove the main battery (see Before Working Inside Your

Computer) before working inside the computer.

1. Follow the instructions in Before Working Inside Your Computer

2. Remove the hinge cover (see Removing the Hinge Cover

3. Remove the keyboard (see Keyboard

4. Remove the display assembly (see Removing the Display Assembly

5. Remove the palm rest (see Removing the Palm Rest

NOTE: Remove the video card/thermal-cooling assembly as a single unit. Do not separate the thermal-cooling

assembly from the video card.

6. Loosen the four captive screws on the video card/thermal-cooling assembly.

7. Lift the video card/thermal-cooling assembly from the system board.

NOTE: The appearance of the video card/thermal-cooling assembly may vary, depending on your computer

configuration.

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Dell XPS M1710 User manual

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