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Dell Networking W-AirWave 8.2.4
Installation Guide
Overview
This document is designed as a reference for installing Dell Networking W-AirWave 8.2.4 using the CentOS
software bundled with the ISO disc image.
Dell Networking W-Series AirWave Wireless Management Suite (AWMS), and AirWave Management Platform refer to
the same product set and are used interchangeably.
AirWave does not support downgrading to older versions. Significant data could be lost or compromised in such a
downgrade. In unusual circumstances requiring that you return to an earlier version of AirWave, we recommend you
perform a fresh installation of the earlier AirWave version, and then restore data from a pre-upgrade backup.
Pre-Installation Checklist
Use this check list to ensure installation goes smoothly.
Table 1: Pre-Installation Checklist
Task Completed
Have available the AirWave license key sent to you in an email from Dell.
Obtain dedicated server(s) meeting Dell sizing specifications.
Determine the static IP address for each AirWave server.
Firewall provisioning enabling proper ports/protocols.
Determine WLAN infrastructure properties (type, quantity, and location).
Determine WLAN infrastructure access credentials (SNMP, telnet, SSH, etc.).
Determine WLAN security policy specifications.
Set router and switches to monitoring (optional).
Configure upstream NMS applications (optional).
Determine wireless client authentication servers (optional).
Determine AirWave administrative authentication servers like TACACS+, LDAP, or RADIUS (optional).
If your software is more than two versions old, contact technical support to help you upgrade the
software.
Minimum Supported Browsers
Windows®
l Windows®
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l Microsoft Internet Explorer® 11
l Mozilla Firefox® 47.0
l Google Chrome™ Version 50.0.2661.102 (64-bit)
Mac OS X® (10.11)
l Apple Safari® 5.x
l Mozilla Firefox® 47.0
l Google Chrome™ Version 50.0.2661.102 (64-bit)
Hardware Requirements and Installation Media
The AirWave installation DVD includes all software (including the CentOS) required to complete the installation of
AirWave. AirWave supports any hardware that is Red Hat Enterprise Linux 6.2 certified. By default, all installs are
based on a 64-bit operating system.
AirWave hardware requirements vary by version. As additional features are added to AirWave, increased
hardware resources become necessary. For the most recent hardware requirements, refer to the Dell Networking
W-AirWave 8.2.4 Server Sizing Guide.
Installing Linux CentOS 6.6 (Phase 1)
Perform the following steps to install the Linux CentOS 6.6 operating system. The Linux installation is a
prerequisite to installing AirWave on the network management system.
This procedure erases the hard drive(s) on the server.
1. Insert the AirWave installation DVD into the drive and boot the server.
2. Type install and press Enter.
To configure the partitions manually, type manual and press Enter.
Figure 1:AirWave Installation
3. Allow the installation process to continue. Installing the CentOS software (Phase I) takes 10 to 20 minutes to
complete. This process formats the hard drive and launches Anaconda to install all necessary packages.
Anaconda gauges the progress of the installation.
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Upon completion, the system will prompt you to eject the installation DVD and reboot the system. The
GRUBscreen will appear upon reboot.
4. Remove the DVD from the drive and store it in a safe location.
Installing the AirWave Software (Phase 2)
Getting Started
Perform the following steps when the GRUB screen appears.
1. Press Enter or wait six seconds. The system automatically loads the kernel.
2. When the kernel is loaded, log into the server using the following credentials:
l login = root
l password = admin
3. Start the AirWave software installation script by executing the ./amp-install command.
Type ./amp-install at the command prompt and press Enter to execute the script.
Step 1: Configuring Date and Time
The following message appears. This step ensures the proper date and time are set on the server.
------------------------ Date and Time Configuration -----------------Current Time: Mon May 8 16:10:07 EDT 2017
1) Change Date and Time
2) Change Time Zone
0) Finish
Ensure that you enter the accurate date and time during this process. Errors will arise later in the installation if
the specified date varies significantly from the actual date, especially if the specified date is in the future and it is
fixed later. As a best practice, configure NTPD to gradually adjust your clock to the correct time.
1. Select 1 to set the date and select 2 to set the time zone. Press Enter after each configuration to return to the
message menu above.
Changing these settings after the installation can cause data loss, especially for time-series data such as Client and
Usage graphs. Avoid delayed configuration.
2. Press 0 to complete the configuration of date and time information and to continue to the next step.
Step 2: Checking for Prior Installations
The following message appears after the date and time are set:
Welcome to AMP Installer Phase 2
STEP 2: Checking for previous AMP installations
If a previous version of AirWave software is not discovered, the installation program automatically proceeds to
Step 3. However, if a previous version of the software is discovered, the following message appears on the
screen:
The installation program discovered a previous version of the software. Would you like to
reinstall AMP? This will erase AMP's database. Reinstall (y/n)?
Type y and then press Enter to proceed.
This action erases the current database, including all historical information. To ensure that the AMP database is backed
upprior to reinstallation, answer n at the prompt and contact your Value Added Reseller or Dell support.
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Step 3: Installing AirWave Software
This step requires no user input, but you can follow the instructions to monitor its progress. The following
message appears while the AirWave software is transferred and compiled.
STEP 3: Installing AMP software
This will take a few minutes.
Press Ctrl-Alt-F9 to see detailed messages.
Press Ctrl-Alt-F1 return to this screen.
Step 4: Checking the AirWave Installation
This step requires you to enter the user name and password for the ampadmin account. If you don't enter a user
name, AirWave uses the default "ampadmin".
NOTE: The ampadmin account will replace the root user account.
After installing the software, the following message appears:
STEP 4: Checking AMP installation
Database is up.
AMP is running version: (version number)
Setting up secure accounts...
Setting admin user name...
Admin Username (default 'ampadmin'):
Admin user is admpadmin
Done
Setting admin password...
Admin Password:
Verify Password:
Done
Done
Removing alias for less...
Done
AMPCLI Setup completed
Step 5: Assigning an IP Address to the AirWave System
While the AirWave primary network interface accepts a DHCP address initially during installation, AirWave does
not function when launched unless a static IP is assigned. Complete these tasks to assign the static IP address.
The following message appears:
STEP 5: Assigning AMP's address
AMP must be configured with a static IP.
--------------- Primary Network Interface Configuration -------------
1) IPv4 Address : xxx.xxx.xxx.xxx
2) IPv4 Netmask : xxx.xxx.xxx.xxx
3) IPv4 Gateway : xxx.xxx.xxx.xxx
4) IPv6 Address (optional) : xxx.xxx.xxx.xxx
5) IPv6 Gateway (optional) : xxx.xxx.xxx.xxx
6) Primary DNS : xxx.xxx.xxx.xxx
7) Secondary DNS : xxx.xxx.xxx.xxx
8) Commit Changes
0) Exit (discard changes)
If you want to configure a second network interface, please
use AirWave's web interface, AMP Setup --> Network Tab
1. Enter the network information.
The IPv6 address and secondary DNS setting are optional.
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2. To commit the changes, type 8 and then press Enter. To discard the changes, type 0 and then press Enter.
Step 6: Naming the AirWave Network Administration System
Upon completion of the previous step, the following message appears:
STEP 6: Naming AMP
AMP name is currently set to: AirWave Management Platform
Please enter a name for your AMP:
At the prompt, enter a name for your AirWave server and press Enter.
Step 7: Generating AirWave’s SSL Certificate
Upon completion of the previous step, the following message appears on the screen:
STEP 7: Generating AMP's SSL Certificate
Does AMP have a valid DNS name on your network (y/n)?
1. If AirWave does not have a valid host name on the network, type n at the prompt. The following appears:
Generating SSL certificate for < IP Address >
2. If AirWave has a valid host name on the network, type y at the prompt. The following appears:
Enter AMP's fully qualified domain name:
3. Type the AirWave DNS name and press Enter. The following message appears:
Generating SSL certificate for < IP Address >
Proceed to the next step when the system prompts you.
Completing the Installation
Upon completion of all previous steps, the following message appears.
CONGRATULATIONS! AMP is configured properly.
To access the AMP web console, browse to https://<IP Address>
Login with the following credentials:
Username: admin
Password: admin
Once you log out, you can't log in as the root user. Subsequently, you must, you must use the ampadmin user
generated during the software installation to log in to the CLI.
l To view the Phase 1 installation log file, type cat /root/install.log.
l To view the Phase 2 installation log file, type cat /root/amp-install.log.
l To access the AirWave WebUI, enter the AirWave IP address (IPv4 or IPv6) in the address bar of any browser.
The AirWave WebUI then prompts for your license key. If you are entering a dedicated Master Console or
AirWave Failover license, refer to "Supporting AirWave Servers with the Master Console" in the Dell Networking
W-AirWave 8.2.4 User Guide for additional information.
Installing AirWave on VMware ESX(i)
This section provides information on installing AirWave on VMware® ESX(i). This section includes the following
topics.
l "Requirements and Recommendations" on page 6
l "Creating a New Virtual Machine" on page 6
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l "Installing AirWave on the Virtual Machine" on page 6
Requirements and Recommendations
l AirWave is supported on VMware ESX(i) 5.5 and later.
l Always install VMware Tools in a text-based environment prior to installing AirWave.
l Consult the Dell Networking W-AirWave 8.2.4 Server Sizing Guide to be sure that enough resources are
allocated to the VM.
l If your VM host is hosting other instances, ensure that the AirWave instance has the highest priority.
l A virtual SCSIdisk is recommended over IDE.
Creating a New Virtual Machine
Perform the following steps to create a new virtual machine.
1. From the VMware Infrastructure Client, select Create a new virtual machine.
2. Select Next, and then select Typical > Virtual Machine Configuration.
3. Name your virtual machine (for example, AirWave), and then click Next.
4. Select an available datastore with sufficient space for the number of APs that your AirWave will manage,
choosing the right server hardware to comply with the hardware requirements in this document. Click Next.
5. Select the Linux radio button, and then select the OS. The recommended OS is CentOS 4/5/6 (64-bit). Click
Next.
6. Select the appropriate number or processors, and then specify the minimum virtual RAM. Refer to the Dell
Networking W-AirWave 8.2.4 Server Sizing Guide.
7. Accept the VMware default virtual network adapter, and click Next.
8. Allocate a virtual disk large enough to contain the AirWave operating system, application, and data files. Refer
to the Dell Networking W-AirWave 8.2.4 Server Sizing Guide.
9. Review the virtual machine settings, and then click Finish when you are done.
Installing AirWave on the Virtual Machine
Installing AirWave on a VMware virtual machine is typically done in one of three ways:
l By writing an AirWave ISO to DVD, inserting the DVD into a physical drive on a VMware server, and then
configuring the AirWave virtual machine to boot from the DVD.
l By copying the AirWave ISO to the VMware server's datastore or to a networked filesystem available to the
VMware server, and then configuring the AirWave virtual machine to boot from the ISO file.
l By using either a local physical DVD or an AirWave ISO file from the VMware Infrastructure Client, and then
creating a virtual CD on the virtual AirWave to point to and boot from that device.
Overall, the second option is likely the most efficient method to install AirWave. After booting the AirWave virtual
machine with either a physical DVD or the ISO image file, the installation process with this method is identical to
the steps outlined earlier in this document.
Installing in a Hyper-V Environment
This section provides information on installing AirWave on Hyper-V. This section includes the following topics.
l "Prerequisites" on page 7
l "Installing AirWave on the Virtual Machine" on page 7
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Prerequisites
AirWave supports using Hyper-V Manager on the following server versions:
l Windows Server 2003 or later. However, you might experience boot issues using Windows Server 2012
Standard (not R2).
l Windows Server 2012 R2.
You must configure a legacy network adapter in order to install AirWave in a Hyper-V virtual environment.
Follow these steps to add a legacy network adapter:
1. During the initial setup of the virtual machine in Hyper-V Manager, navigate to the Add Hardware section.
2. Select Legacy Network Adapter from the Add Hardware window, then click Add.
Figure 2:Add a Legacy Network Adapter
3. Under Network, select the virtual network you want to connect to. If you want to configure a static MAC
address or virtual LAN identifier, enter the addresses.
Figure 3:Add a Legacy Network Adapter
4. Click OK.
Installing AirWave on the Virtual Machine
Installing AirWave on a Hyper-V virtual machine is typically done in one of two ways:
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l By writing an AirWave ISO to DVD, inserting the DVD into a physical drive on a Hyper-V server, and then
configuring the AirWave virtual machine to boot from the DVD.
l By copying the AirWave ISO to the Hyper-V server's datastore or to a networked filesystem available to the
Hyper-V server, and then configuring the AirWave virtual machine to boot from the ISO file.
Overall, the second option is likely the most efficient method to install AirWave. After booting the AirWave virtual
machine with either a physical DVD or the ISO image file, the installation process with this method is identical to
the steps outlined earlier in this document.
Upgrading AirWave
AirWave 8.2.4 has an upgrade tool that allows you to quickly download and install the software immediately. For
the latest AirWave upgrade information, see the release announcement for detailed instructions and changes.
Upgrade the Software
If you're using AirWave 8.0.8.x or later, you can quickly upgrade to AirWave 8.2.4. After upgrading the software,
you will no longer have root user access to the Linux shell.
Follow these steps to upgrade the software:
1. Log in to the AirWave server as the root user.
2. Run the upgrade utility:
#start_amp_upgrade -v 8.2.4
The upgrade utility looks for the local upgrade package. If the software is located, go to the next step when
prompted to do so. If the software is not available:
a. Enter your Dell support credentials to get the software from the Dell Support Center.
b. Manually download the software and run the upgrade utility later.
After the download completes, the following message appears while the software compiles:
Validating the upgrade package...
Upgrade package is OK.
Using upgrade script extracted from local package.
Upgrade package found in local cache.
*********************************************************************************************
After the upgrade, your system will be converted to use AMPCLI and the Linux shell will no
longer be accessible.
It is recommended that you cleanup some disk space before the upgrade by removing old AMP
upgrade tarballs from /root directory and/or old pre-upgrade backups from /var/airwave-backup
directory.
*********************************************************************************************
3. After the AirWave services restart, you will see the following message:
Setting up secure accounts...
Setting admin user name...
Admin Username (default 'ampadmin'):
Admin user is admpadmin
Done
Setting admin password...
Admin Password:
Verify Password:
Done
Done
Removing alias for less...
Done
AMPCLI Setup completed
Enter the new ampadmin password. If you don't enter a user name, AirWave uses the default "ampadmin".
4. After setting the password, you will see the following message:
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Your system has been converted to use AMPCLI. You may now
log in as ampadmin. If you lose the password for ampadmin you
may log in as amprecovery (password recovery) on the console to reset
the ampadmin password
5. Finally, remove any OSuser accounts to prevent unauthorized access.
Download Manually
Follow these steps to download the software manually:
1. Download the latest version of AirWave from the Dell download page: download.dell-pcw.com
2. Copy the file to the AirWave/root directory using WinSCP.
Minimum Requirements
Ensure that you have sufficient disk storage, memory, and hardware or software versions. As additional features
areadded to AirWave, increased hardware resources become necessary and hardware requirements vary by
version. For the most recent hardware requirements, refer to the AirWave 8.2 Server Sizing Guide on the Home
> Documentation page.
Supported Upgrade Paths
You can upgrade directly to AirWave 8.2.4 from the following software versions:
l 8.0.8 and 8.0.8.1
l 8.0.9
l 8.0.10
l 8.0.11, 8.0.11.1, and 8.0.11.2
l 8.2.0, 8.2.0.1, 8.2.0.2, and 8.2.0.3
l 8.2.1 and 8.2.1.1
l 8.2.2 and 8.2.2.1
l 8.2.3, 8.2.3.1, and 8.2.3.2
There is no direct upgrade between AirWave 7.7.x and 8.2.4.
Configuring and Mapping Port Usage for AirWave
The following table itemizes the communication protocols and ports necessary for AirWave to communicate with
wireless LAN infrastructure devices, including access points (APs), controllers, routers, switches, and RADIUS
servers. Assign or adjust port usage on the network administration system as required to support these
components.
Table 2: AirWave Protocol and Port Chart
Port Type Protocol Description Device Type
21 TCP FTP Firmware distribution > APs or controllers
22 TCP SSH Configure devices > APs or controllers
22 TCP SSH Configure AirWave from the
CLI
< Laptop or workstation
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Table 2: AirWave Protocol and Port Chart (Continued)
Port Type Protocol Description Device Type
22 TCP VTUN Support connection
(optional)
22 TCP SCP Transfer configuration files
or FW
23 TCP Telnet Configure devices > APs or controllers
23 TCP VTUN Support connection
(Optional)
25 TCP SMTP Support email (optional) > Dell supports email server
49 UDP TACACS AirWave Administrative
Authentication
53 UDP DNS DNS lookup from AirWave > DNS Server
69 UDP TFTP Transfer configuration files
or FW
80 TCP HTTP Configure devices > Legacy APs
80 TCP VTUN Support connection
(optional)
161 UDP SNMP Get and Set operations > APs or controllers
> Dell supports home office
< APs or controllers
> Dell supports home office
> Cisco TACACS+
< APs or controllers
> Dell supports home office
162 UDP SNMP Traps from devices < APs or controllers
162 UDP SNMP Traps from AirWave > NMS
443 TCP HTTPS Web management < Laptop or workstation
443 TCP HTTPS WLSE polling > WLSE
443 TCP VTUN Support connection
(optional)
1701 TCP HTTPS AP and rogue discovery > WLSE
1741 TCP HTTP WLSE polling > WLSE
1812 UDP RADIUS
Auth
1813 UDP RADIUS
accounting
Authenticate & authorize
AirWave administrative
users on a RADIUS server.
Retrieve user names for
authenticated WLAN clients
from NAS (captive portal,
controller, autonomous AP).
Only used when user names
are not available in the
SNMP MIB of a controller or
autonomous AP.
> Dell supports home office
> RADIUS auth server
< RADIUS accounting client
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Table 2: AirWave Protocol and Port Chart (Continued)
Port Type Protocol Description Device Type
2002 TCP HTTPS Retrieve client
authentication info
5050 UDP RTLS Real Time Location Feed < Dell thin APs
8211 UDP PAPI Real Time Feed (AMON) < > WLAN controllers
ICMP Ping Probe > APs or controllers
> ACS
AirWave Navigation Basics
Every AirWave page contains the following sections:
l "AirWave Header Statistics" on page 11
l "AirWave Search Utility" on page11
l "Navigation Sidebar" on page 11
l "Filtered Views" on page 12
The AirWave pages also contain links to the Dell Networking W-AirWave 8.2.4 User Guide. Access the help topics by
clicking in the upper-right corner of the Web UI.
AirWave Header Statistics
The top header of each AirWave WebUI page displays icons that provide counts on newly discovered devices,
device status, mismatches, rogues, clients, and both unacknowledged and severe alerts. These icons also provide
direct links for immediate access to key system components.
For information about customizing the header statistics, see the Dell Networking W-AirWave 8.2.4 User Guide.
Figure 4:AirWave Header Statistics Icons
AirWave Search Utility
The top header of each AirWave UI page includes a search utility that allows you to search for information,
including:
l Notes
l Firmware versions
l Serial numbers
l MAC addresses
l IP addresses
l Users
Navigation Sidebar
The navigation bar allows you to access WebUI pages within AirWave. When you click in the AirWave WebUI and
select a component from the navigation sidebar, AirWave will display monitoring, management, details, and
dashboard pages to the right.
Some navigation menus, such as AMP Setup, might be hidden from a user depending on the user’s role.
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Figure 5:Navigation Sidebar
Filtered Views
Default views are predefined in Dell Networking W-AirWave, and you can't modified the columns in these views.
However, you can create a new views and filter your data from the following pages:
l APs/Devices (List, Up, Down, Mismatched)
l Groups > Monitor
To create a filtered view:
1. Click at the left of the table title, then select New View.
2. In the Filtered View window, enter the name of the new view.
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Figure 6:Creating a Filtered View
3. (Optional) AirWave administrators can select the Is Global check box to give all users access to the filtered
view. Administrators are able to edit any global view they can see in the filtered view drop-down list.
4. Click to add a new filter. A new list of parameters is added to the Filter field.
5. Scroll the list of filter parameters and select a Device or Radio parameter. If required, enter search
parameters such as "=" to refine the filter parameters.
6. (Optional) To create a filtered view with multiple filter parameters, click again and define any additional filter
parameters.
For example, to create a view that displays APs with more than zero clients but less than five clients, you
would need to create one filter with the parameters Clients > 0, and a second filter with the parameters
Clients < 5.
7. Drag and drop data columns from the Available Columns list to the Current Columns list to select which
columns display in the view. You can reorder the columns in the Current Columns list by dragging and
dropping the data column to a different place in the list.
8. Click OK to save the view.
You can edit a custom filter view at any time, by selecting clicking the down arrow in the table titlebar, selecting
Edit View, and modifying filter parameters and column displays.
Getting Started with AirWave
Use your browser to navigate to the hostname or static IP address assigned to the AirWave internal page, as
shown in Figure 7. Enter the User Name and Password as admin/admin for your initial login, and then select
Log In.
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Figure 7:AirWave Login Form
If desired, you can set one of the available languages for your login. AirWave will remember your selected
language until you log out and select another. You must log out in order to select a different language.
The first page to appear after you initially log in is the Home > License page. Paste the AirWave licensekey you
received into the license field on this page, then click Save to display the Dell Networking W-AirWave licensing
agreement.
Click I Accept to agreeto the terms of the license agreement and apply the license key.
For subsequent logins, your browser launches the AirWaveHome > Overview page.
AirWave pages are protected via SSL. Some browsers will display a confirmation dialog for your self-signed certificate.
Signing your certificate will prevent this dialog from displaying. Changing the default login and password on theAMP
Setup > Users page is recommended. Refer to the procedure Creating AirWave User Roles in the Dell Networking W-
AirWave 8.2.4 User Guide for additional information.
Changing Login Credentials
Dell strongly recommends that you change the system default credentials
l The password for the default web interface user may be changed using the web interface itself, from the AMP
Setup > Users page. Click the pencil icon to edit the admin user.
l The password for the root user can be changed by entering the command passwd on the server command
line prompt.
Contacting Support
Web Site Support
Main Website dell.com
Contact Information dell.com/contactdell
Support Website dell.com/support
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Web Site Support
Documentation Website dell.com/support/manuals
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Copyright
© Copyright 2017 Hewlett Packard Enterprise Development LP. Dell™, the DELL™ logo, and PowerConnect™ are
trademarks of Dell Inc.
All rights reserved. Specifications in this manual are subject to change without notice.
Originated in the USA. All other trademarks are the property of their respective owners.
Open Source Code
This product includes code licensed under the GNU General Public License, the GNU Lesser General Public
License, and/or certain other open source licenses.
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