Trademarks used in this text: Dell™, the DELL logo, Dell Precision™, Precision ON™,ExpressCharge™, Latitude™,
Latitude ON™, OptiPlex™, Venue™, Vostro™, and Wi-Fi Catcher™ are trademarks of Dell Inc. Intel®, Pentium®, Xeon®,
Core™, Atom™, Centrino®, and Celeron® are registered trademarks or trademarks of Intel Corporation in the U.S. and
other countries. AMD® is a registered trademark and AMD Opteron™, AMD Phenom™, AMD Sempron™,
AMD Athlon™, ATI Radeon™, and ATI FirePro™ are trademarks of Advanced Micro Devices, Inc. Microsoft®,
Windows®, MS-DOS®, Windows Vista®, the Windows Vista start button, and Office Outlook® are either trademarks or
registered trademarks of Microsoft Corporation in the United States and/or other countries. Blu-ray Disc™ is a
trademark owned by the Blu-ray Disc Association (BDA) and licensed for use on discs and players. The Bluetooth
word mark is a registered trademark and owned by the Bluetooth® SIG, Inc. and any use of such mark by Dell Inc. is
under license. Wi-Fi® is a registered trademark of Wireless Ethernet Compatibility Alliance, Inc.
2013 - 12
Rev. A00
®
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Contents
1 Working on Your Computer.................................................................................5
Before Working Inside Your Computer.............................................................................................5
Use the following safety guidelines to help protect your computer from potential damage and to help to
ensure your personal safety. Unless otherwise noted, each procedure included in this document
assumes that the following conditions exist:
•You have read the safety information that shipped with your computer.
•A component can be replaced or--if purchased separately--installed by performing the removal
procedure in reverse order.
WARNING: Before working inside your computer, read the safety information that shipped with
your computer. For additional safety best practices information, see the Regulatory Compliance
Homepage at
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that
came with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or
by periodically touching an unpainted metal surface, such as a connector on the back of the
computer.
www.dell.com/regulatory_compliance
CAUTION: Handle components and cards with care. Do not touch the components or contacts on
a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a
processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable
itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable,
press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep
them evenly aligned to avoid bending any connector pins. Also, before you connect a cable,
ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in
this document.
To avoid damaging your computer, perform the following steps before you begin working inside the
computer.
1.Ensure that your work surface is flat and clean to prevent the computer cover from being
scratched.
2.Turn off your computer (see Turning Off Your Computer).
CAUTION: To disconnect a network cable, first unplug the cable from your computer and
then unplug the cable from the network device.
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3.Disconnect all network cables from the computer.
4.Disconnect your computer and all attached devices from their electrical outlets.
5.Press and hold the power button while the computer is unplugged to ground the system board.
6.Remove the cover.
CAUTION: Before touching anything inside your computer, ground yourself by touching an
unpainted metal surface, such as the metal at the back of the computer. While you work,
periodically touch an unpainted metal surface to dissipate static electricity, which could harm
internal components.
Recommended Tools
The procedures in this document may require the following tools:
•Small flat-blade screwdriver
•Phillips screwdriver
•Small plastic scribe
Turning Off Your Computer
CAUTION: To avoid losing data, save and close all open files and exit all open programs before you
turn off your computer.
1.Shut down the operating system:
– In Windows 8:
*Using a touch-enabled device:
a.Swipe in from the right edge of the screen, opening the Charms menu and select
Settings.
b.Select the and then select Shut down
*Using a mouse:
a.Point to upper-right corner of the screen and click Settings.
b.Click the and select Shut down.
– In Windows 7:
1.Click Start.
2.Click Shut Down.
or
1.Click Start.
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2.Click the arrow in the lower-right corner of the Start menu as shown below, and then click
Shut Down..
2.Ensure that the computer and all attached devices are turned off. If your computer and attached
devices did not automatically turn off when you shut down your operating system, press and hold
the power button for about 6 seconds to turn them off.
After Working Inside Your Computer
After you complete any replacement procedure, ensure you connect any external devices, cards, and
cables before turning on your computer.
1.Replace the cover.
CAUTION: To connect a network cable, first plug the cable into the network device and then
plug it into the computer.
2.Connect any telephone or network cables to your computer.
3.Connect your computer and all attached devices to their electrical outlets.
4.Turn on your computer.
5.If required, verify that the computer works correctly by running the Dell Diagnostics.
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System Overview
Inside view
2
1.heatsink fan
2.memory module
3.system board
4.optical drive
5.I/O panel
6.system fan
7.hard drive
8.coin-cell battery
9.power supply unit (PSU)
10.expansion card
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Removing and Installing Components
This section provides detailed information on how to remove or install the components from your
computer.
Removing The Cover
3
1.Follow the procedures in
2.Follow the steps below to remove the cover:
a) Remove the screws that secure the cover to the computer.
b) Lift and remove the cover from the computer.
Before Working Inside Your Computer
.
Installing The Cover
1.Place the cover on the chassis.
2.Replace the screws to secure the cover to the computer.
3.Follow the procedures in
After Working Inside Your Computer
Removing The Bezel
1.Follow the procedures in
2.Remove the cover.
3.Follow the steps below to remove the bezel:
a) Pry the front panel retention clips away from the chassis.
Before Working Inside Your Computer
.
.
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b) Release the hooks on the opposite edge of the bezel from the chassis.
c) Remove the bezel from the computer.
Installing The Bezel
1.Place the hooks on the notches in the computer.
2.Rotate the front bezel towards the compute .
3.Press the front bezel till the tabs snap in to place.
4.Install the cover.
5.Follow the procedures in
After Working Inside Your Computer
.
Removing The Optical Drive
1.Follow the procedures in
2.Remove the:
– cover
– bezel
3.Follow the steps below to remove the optical drive:
a) Disconnect the data cable and power cable from the optical drive [1,2].
b) Pull the optical-drive release latch and then push the optical drive towards the front of the
computer [3].
c) Remove the optical drive from the computer [4].
12
Before Working Inside Your Computer
.
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Installing The Optical Drive
1.Push the optical drive into the computer till it snaps into place.
2.Connect the data cable and power cable to the optical drive.
3.Install the:
– bezel
– cover
4.Follow the procedures in
After Working Inside Your Computer
.
Removing The Hard Drive
1.Follow the procedures in Before Working Inside Your Computer.
2.Remove the:
– cover
– bezel
3.Follow the steps below to remove the hard-drive bracket:
a) Disconnect the SATA cable and power cable from the hard drive [1,2].
b) Push the blue tab on the hard-drive bracket and lift it to remove it from the computer [3,4].
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4.Follow the steps below to remove the hard drive from the hard-drive bracket:
a) Pry along the retention tabs of the hard-drive bracket to loosen it.
b) Lift and remove the hard drive from the hard-drive bracket.
Installing The Hard Drive
1.Replace the hard drive into the hard-drive bracket.
2.Install the hard drive into its slot in the computer..
3.Connect the SATA cable and the power cable to the hard drive.
4.Install the:
– bezel
– cover
5.Follow the procedures in
14
After Working Inside Your Computer
.
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Removing The Expansion Cards
1.Follow the procedures in
2.Remove the:
– cover
– bezel
3.Follow the steps below to remove the expansion cards:
a) Pull up the release tab on the card-retention latch [1].
b) Press on the release-lever to release the securing tab from the notch in the card [2].
c) Lift the expansion card up and out of it's connector and remove it from the computer [3].
d) Repeat the same sequence of steps to remove any additional expansion cards installed.
Before Working Inside Your Computer.
Installing The Expansion Card(s)
1.Place the expansion card on it's connector.
2.Secure the expansion card by pushing the card-retention latch till it snaps into place.
3.Repeat the above sequence of steps to install any additional expansion cards.
4.Install the:
– bezel
– cover
5.Follow the procedures in
After Working Inside Your Computer
.
Removing The Power Supply Unit (PSU)
1.Follow the procedures in
2.Remove the:
– cover
Before Working Inside Your Computer
.
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– bezel
– optical drive
– hard drive
3.Disconnect the following power supply cables from the system board by pressing on the retention
latch and lifting it upwards.
– system fan power cable [1.2]
– system board power cable [3,4]
a) Un-thread the power cables from the metal clips.
4.Follow the steps below to remove the power supply unit:
a) Remove the screws that secure the power supply to the computer.
b) Push-in on the blue release tab beside the power supply [1].
c) Slide the power supply unit towards the front and remove it from the computer [2].
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Installing The Power Supply Unit (PSU)
1.Place the power supply unit into the computer.
2.Slide the power supply unit towards the back of the computer till it snaps into place.
3.Replace the screws to secure the power supply unit to the computer.
4.Thread the power cables through the metal clips.
5.Connect the power cables to the system board.
6.Install the:
– optical drive
– hard drive
– bezel
– cover
7.Follow the procedures in
After Working Inside Your Computer
.
Removing The Heatsink
1.Follow the procedures in
2.Remove the:
– cover
– bezel
– optical drive
– hard drive
3.Follow the steps below to remove the processor heat sink:
a) Disconnect the heat sink and fan assembly cable from the system board.
b) Loosen the captive-screws that secure the heat sink and fan assembly to the system board.
c) Lift the heat sink and fan assembly upward and remove it from the computer.
Before Working Inside Your Computer
.
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Installing The Heatsink
1.Place the heat sink and fan assembly on the processor.
2.Tighten the captive-screws that secure the heat sink and fan assembly to the system board.
3.Connect the heat sink and fan assembly cable to the system board.
4.Install the:
– bezel
– cover
5.Follow the procedures in
After Working Inside Your Computer
.
Removing The Processor
1.Follow the procedures in Before Working Inside Your Computer.
3.Follow the steps below to remove the system board:
a) Disconnect and un-thread all the cables connected to the system board.
b) Remove the screws that secure the system board to the computer.
c) Slide the system board towards the front of the computer and tilt to a 45–degree angle.
d) Lift the system board out of the computer.
Before Working Inside Your Computer
.
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Installing The System Board
1.Place the system board into the computer at a 45–degrees angle and then slide it towards the back
of the computer.
2.Replace the screws to secure the system board to the computer.
3.Thread and connect all the cables connected to the system board.
The following image displays the system board components .
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1.PCI connector
2.PCIe x1 connector
3.PCIe x16 connector
4.PCIe x1 connector
5.P2 power connector
6.processor socket
7.CPU fan connector
8.memory connectors
9.P1 power connector
10.card reader module connector
11.real-time clock reset jumper
12.password reset jumper
13.front USB connector
14.SATA connectors
15.front LED connector
16.system fan connector
17.SATA connectors
18.coin-cell battery
19.front audio connector
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Troubleshooting
Diagnostic Power LED Codes
Power LED Light StatusPossible CauseTroubleshooting Steps
4
OffThe computer is either turned
off or is not receiving power.
Blinking AmberComputer fails to complete
POST or processor failure.
Steady AmberComputer is in standby or this is
a computer fault error condition,
including the power supply. Only
the +5VSB rail on the power
supply is working correctly.
•Re-seat the power cable in
the power connector on the
back of the computer and the
electrical outlet.
•If the computer is plugged
into a power strip, ensure the
power strip is plugged into an
electrical outlet and is turned
on. Also, bypass power
protection devices, power
strips, and power extension
cables to verify the computer
turns on properly.
•Ensure the electrical outlet is
working by testing it with
another device, such as a
lamp.
•Remove and then reinstall
any cards.
•Remove and then reinstall
the graphics card, if
applicable.
•Ensure the power cable is
connected to the
motherboard and processor.
•Press the power button to
bring the computer out of
standby mode.
•Ensure all power cables are
securely connected to the
system board.
•Ensure the main power cable
and front panel cable are
securely connected to the
system board.
Steady WhiteThe computer is fully functional
and in the On state.
If the computer is not
responding, do the following:
•Ensure the display is
connected and turned on.
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Power LED Light StatusPossible CauseTroubleshooting Steps
•If the display is connected
and turned on, listen for a
beep code.
Diagnostic Error Messages
Error MessagesDescription
AUXILIARY DEVICE FAILUREThe touch pad or external mouse may be faulty.
For an external mouse, check the cable
connection. Enable the Pointing Device option in
the system setup program.
BAD COMMAND OR FILE NAMEEnsure that you have spelled the command
correctly, put spaces in the proper place, and used
the correct pathname.
CACHE DISABLED DUE TO FAILUREThe primary cache internal to the microprocessor
has failed. Contact Dell.
CD DRIVE CONTROLLER FAILUREThe optical drive does not respond to commands
from the computer.
DATA ERRORThe hard drive cannot read the data.
DECREASING AVAILABLE MEMORYOne or more memory modules may be faulty or
improperly seated. Reinstall the memory modules
and, if necessary, replace them.
DISK C: FAILED INITIALIZATIONThe hard drive failed initialization. Run the hard
drive tests in the Dell Diagnostics.
DRIVE NOT READYThe operation requires a hard drive in the bay
before it can continue. Install a hard drive in the
hard drive bay.
ERROR READING PCMCIA CARDThe computer cannot identify the ExpressCard.
Reinsert the card or try another card.
EXTENDED MEMORY SIZE HAS CHANGEDThe amount of memory recorded in non-volatile
memory (NVRAM) does not match the memory
installed in the computer. Restart the computer. If
the error appears again,contact Dell.
THE FILE BEING COPIED IS TOO LARGE FOR THE
DESTINATION DRIVE
A FILENAME CANNOT CONTAIN ANY OF THE
FOLLOWING CHARACTERS: \ / : * ? " < > | -
GATE A20 FAILUREA memory module may be loose. Reinstall the
The file that you are trying to copy is too large to
fit on the disk, or the disk is full. Try copying the
file to a different disk or use a larger capacity disk.
Do not use these characters in filenames.
memory modules and, if necessary, replace them.
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Error MessagesDescription
GENERAL FAILUREThe operating system is unable to carry out the
command. The message is usually followed by
specific information. For example, Printer out of
paper. Take the appropriate action.
down the computer, remove the hard drive, and
boot the computer from a optical drive. Then,
shut down the computer, reinstall the hard drive,
and restart the computer. Run the Hard Disk Drive
tests in the Dell Diagnostics.
HARD-DISK DRIVE CONTROLLER FAILURE 0The hard drive does not respond to commands
from the computer. Shut down the computer,
remove the hard drive, and boot the computer
from a optical drive. Then, shut down the
computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another
drive. Run the Hard Disk Drive tests in the Dell
Diagnostics.
HARD-DISK DRIVE FAILUREThe hard drive does not respond to commands
from the computer. Shut down the computer,
remove the hard drive, and boot the computer
from a optical drive. Then, shut down the
computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another
drive. Run the Hard Disk Drive tests in the Dell Diagnostics.
HARD-DISK DRIVE READ FAILUREThe hard drive may be defective. Shut down the
computer, remove the hard drive, and boot the
computer from a optical. Then, shut down the
computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another
drive. Run the Hard Disk Drive tests in the Dell
Diagnostics.
INSERT BOOTABLE MEDIAThe operating system is trying to boot to non-
bootable media, such as a floppy disk or optical
drive. Insert bootable media.
INVALID CONFIGURATION INFORMATIONPLEASE RUN SYSTEM SETUP PROGRAM
KEYBOARD CLOCK LINE FAILUREFor external keyboards, check the cable
The system configuration information does not
match the hardware configuration. The message
is most likely to occur after a memory module is
installed. Correct the appropriate options in the
system setup program.
connection. Run the Keyboard Controller test in
the Dell Diagnostics.
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Error MessagesDescription
KEYBOARD CONTROLLER FAILUREFor external keyboards, check the cable
connection. Restart the computer, and avoid
touching the keyboard or the mouse during the
boot routine. Run the Keyboard Controller test in
the Dell Diagnostics.
KEYBOARD DATA LINE FAILUREFor external keyboards, check the cable
connection. Run theKeyboard Controller test in
the Dell Diagnostics.
KEYBOARD STUCK KEY FAILUREFor external keyboards or keypads, check the
cable connection. Restart the computer, and
avoid touching the keyboard or keys during the
boot routine. Run the Stuck Key test in the Dell Diagnostics.
LICENSED CONTENT IS NOT ACCESSIBLE IN
MEDIADIRECT
MEMORY ADDRESS LINE FAILURE AT ADDRESS,
READ VALUE EXPECTING VALUE
MEMORY ALLOCATION ERRORThe software you are attempting to run is
MEMORY DOUBLE WORD LOGIC FAILURE AT
ADDRESS, READ VALUE EXPECTING VALUE
MEMORY ODD/EVEN LOGIC FAILURE AT
ADDRESS, READ VALUE EXPECTING VALUE
MEMORY WRITE/READ FAILURE AT ADDRESS,
READ VALUE EXPECTING VALUE
NO BOOT DEVICE AVAILABLEThe computer cannot find the hard drive. If the
Dell MediaDirect cannot verify the Digital Rights
Management (DRM) restrictions on the file, so the
file cannot be played.
A memory module may be faulty or improperly
seated. Reinstall the memory modules and, if
necessary, replace them.
conflicting with the operating system, another
program, or a utility. Shut down the computer,
wait 30 seconds, and then restart it. Try to run the
program again. If the error message still appears,
see the software documentation.
A memory module may be faulty or improperly
seated. Reinstall the memory modules and, if
necessary, replace them.
A memory module may be faulty or improperly
seated. Reinstall the memory modules and, if
necessary, replace them.
A memory module may be faulty or improperly
seated. Reinstall the memory modules and, if
necessary, replace them.
hard drive is your boot device, ensure that the
drive is installed, properly seated, and partitioned
as a boot device.
NO BOOT SECTOR ON HARD DRIVEThe operating system may be corrupted, contact
Dell.
NO TIMER TICK INTERRUPTA chip on the system board may be
malfunctioning. Run the System Set tests in
theDell Diagnostics.
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Error MessagesDescription
NOT ENOUGH MEMORY OR RESOURCES. EXIT
SOME PROGRAMS AND TRY AGAIN
OPERATING SYSTEM NOT FOUNDReinstall the hard drive (see your
OPTIONAL ROM BAD CHECKSUMThe optional ROM has failed. Contact Dell.
SECTOR NOT FOUNDThe operating system cannot locate a sector on
SEEK ERRORThe operating system cannot find a specific track
SHUTDOWN FAILUREA chip on the system board may be
TIME-OF-DAY CLOCK LOST POWERSystem configuration settings are corrupted.
You have too many programs open. Close all
windows and open the program that you want to
use.
Owner's Manual
at support.dell.com). If the problem persists,
contact Dell.
the hard drive. You may have a defective sector or
corrupted FAT on the hard drive. Run the
Windows error-checking utility to check the file
structure on the hard drive. See Windows Help
and Support for instructions (click Start > Help and
Support). If a large number of sectors are
defective, back up the data (if possible), and then
reformat the hard drive.
on the hard drive.
malfunctioning. Run the System Set tests in the
contact Dell .
Connect your computer to an electrical outlet to
charge the battery. If the problem persists, try to
restore the data by entering the system setup
program, then immediately exit the program. If
the message reappears, contact Dell.
TIME-OF-DAY CLOCK STOPPEDThe reserve battery that supports the system
configuration settings may require recharging.
Connect your computer to an electrical outlet to
charge the battery. If the problem persists,
contact Dell.
TIME-OF-DAY NOT SET-PLEASE RUN THE
SYSTEM SETUP PROGRAM
TIMER CHIP COUNTER 2 FAILEDA chip on the system board may be
UNEXPECTED INTERRUPT IN PROTECTED MODEThe keyboard controller may be malfunctioning,
The time or date stored in the system setup
program does not match the system clock.
Correct the settings for the Date and Time
options.
malfunctioning. Run the System Set tests in the
Dell Diagnostics.
or a memory module may be loose. Run the
System Memory tests and the Keyboard
Controller test in the contact Dell.
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Error MessagesDescription
X:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT
READY
WARNING: BATTERY IS CRITICALLY LOWThe battery is running out of charge. Replace the
Insert a disk into the drive and try again.
battery, or connect the computer to an electrical
outlet; otherwise, activate hibernate mode or shut
down the computer.
System Error Messages
System MessageDescription
Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help in
resolving this problem, please note this
checkpoint and contact Dell Technical Support
CMOS checksum errorPossible motherboard failure or Real-time clock
CPU fan failureCPU fan has failed
System fan failureSystem fan has failed
Hard-disk drive failurePossible hard disk drive failure during POST
Keyboard failureKeyboard failure or loose cable. If reseating the
The computer failed to complete the boot routine
three consecutive times for the same error.
(RTC) battery low.
cable does not solve the problem, replace the
keyboard.
No boot device availableNo bootable partition on hard disk drive, the hard
disk drive cable is loose, or no bootable device
exists.
•If the hard drive is your boot device, ensure
that the cables are connected and that the
drive is installed properly and partitioned as a
boot device.
•Enter system setup and ensure that the boot
sequence information is correct.
No timer tick interruptA chip on the system board might be
malfunctioning or motherboard failure.
USB over current errorDisconnect the USB device. The USB device needs
more power for it to function properly. Use an
external power source to connect the USB device,
or if the device has two USB cables, connect both
of them.
CAUTION - Hard Drive SELF MONITORING
SYSTEM has reported that a parameter has
exceeded its normal operating range. Dell
recommends that you back up your data regularly.
S.M.A.R.T error, possible hard disk drive failure
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System MessageDescription
A parameter out of range may or may not indicate
a potential hard drive problem
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System Setup
System Setup Overview
System Setup allows you to:
•change the system configuration information after you add, change, or remove any hardware in
your computer.
•set or change a user-selectable option such as the user password.
•read the current amount of memory or set the type of hard drive installed.
Before you use System Setup, it is recommended that you write down the System Setup screen
information for future reference.
CAUTION: Unless you are an expert computer user, do not change the settings for this program.
Certain changes can cause your computer to work incorrectly.
Enter System Setup
1.Turn on (or restart) your computer.
2.When the blue DELL logo is displayed, you must watch for the F2 prompt to appear.
5
3.Once the F2 prompt appears, press <F2> immediately.
NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can appear very
quickly, so you must watch for it to display, and then press <F2> . If you press <F2> before you
are prompted, this keystroke will be lost.
4.If you wait too long and the operating system logo appears, continue to wait until you see the
Microsoft Windows desktop. Then, shut down your computer and try again.
System Setup Options
Main
System Information
BIOS VersionDisplays the BIOS revision.
Build DateDisplays the date the system BIOS was built.
System DateRe-sets the date on the computer's internal
System TimeRe-sets the time on the computer's internal clock.
Service TagDisplays the service tag of your computer.
Displays the computer model number.
calendar.
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Asset TagDisplays the asset tag of your computer (if
available).
Processor Information
Processor TypeDisplays the type of processor.
Processor IDDisplays the processor ID
Processor Core CountDisplays the processor core count
L1 Cache SizeDisplays the processor L1 cache size.
L2 Cache SizeDisplays the processor L2 cache size.
L3 Cache SizeDisplays the processor L3 cache size.
Memory Information
Memory InstalledDisplays the total computer memory.
Memory AvailableDisplays the available memory.
Memory SpeedDisplays the memory speed.
Memory TechnologyDisplays the type and technology.
SATA Information
SATA 0Displays the model number and capacity of the
hard drive.
SATA 1Displays the model number and capacity of the
hard drive.
SATA 2Displays the model number and capacity of the
hard drive.
SATA 3Displays the model number and capacity of the
hard drive.
Advanced
Processor Configuration
Multi Core SupportEnable or disable Multi Core
Support.
Limit CPUID ValueEnable or disable the Limit
CPUID Value feature.
CPU XD SupportEnable or disable the CPU XD
feature.
Intel Virtualization TechnologyEnable or disable the Intel
Virtualization feature.
Intel SpeedStepEnable or disable the Intel
SpeedStep feature.
Intel Turbo Boost TechnologyEnable or disable Intel Turbo
Boost Technology.
USB Configuration
34
Default: Enabled
Default: Enabled
Default: Enabled
Default: Enabled
Default: Enabled
Default: Enabled
Page 35
Processor Configuration
Front USB PortsEnable or disable the Front USB
Ports.
Rear USB PortsEnable or disable the Rear USB
Ports.
Onboard Device Configuration
Onboard Audio ControllerEnable or disable the onboard
audio controller.
SATA ModeDisplays the SATA ModeDefault: AHCI
Intel Multi-DisplayEnable or disable the Intel Multi-
Display Technology.
Onboard LAN ControllerEnable or disable the onboard
LAN controller.
Onboard LAN Boot ROMEnable or disable the onboard
LAN boot ROM.
Default: Enabled
Default: Enabled
Default: Enabled
Default: Disabled
Default: Enabled
Default: Disabled
Boot
Numlock Key
Secure Boot ControlEnable or disable the Secure
Load Legacy OPROMEnable or disable loading of a
Keyboard ErrorsEnable or disable displaying
USB Boot SupportEnable or Disable USB Boot
Boot ModeSelect the Boot mode.
1st Boot DeviceEnable or disable the boot
2nd Boot DeviceEnable or disable the boot
3rd Boot DeviceEnable or disable the boot
4th Boot DeviceEnable or disable the boot
5th Boot DeviceEnable or disable the boot
Hard Disk DriversDisplay information about Hard
Network DriversDisplays information about
Enables of disables the numlock
key during Boot.
Boot Control.
legacy OPROM
keyboard errors.
Support.
device.
device.
device.
device.
device.
Disk Drivers
Network Drives
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Power
Wake up by Integrated LAN/WLANEnable or disable Wake up by Integrated LAN/
WLAN
AC RecoverySpecifies the AC recovery mode.
Auto Power OnEnable or disable Auto Power On mode.
Security
Supervisor PasswordSpecifies whether an administrator password has
been assigned.
User PasswordSpecifies whether a user password has been
assigned.
Set Supervisor PasswordAllows you to change or delete the administrator
password.
HDD ProtectionEnable or disable HDD protection.
Exit
This section allows you to save, discard, and load default settings before exiting from System Setup.
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Specifications
NOTE: Offerings may vary by region. The following specifications are only those required by law to
ship with your computer. For comprehensive specification of your computer go to Specifications’
section in your Owner’s Manual available on the support site at dell.com/support. For more
information about the configuration of your computer, go to Help and Support in your Windows
operating system and select the option to view information about your computer.
SATA0,1 SATA Gen 3 at 6 GB/s and 2,3 SATA Gen 2 at 3
GB/s
USB80 Mbps
CardsV 3800V 3900
PCIe x16one half-height cardone full height card
PCIe x1up to two half-height cardsup to two full height cards
PCIone half height cardone full height card
Drives
Externally accessible:
5.25 inch drive baysone
Internally accessible:
3.5 inch drive baysone
External Connectors
Audio:
Back panelthree connectors
Front Paneltwo front-panel connectors for headphone and
microphone
Networkone RJ45 connector
USB:
Front panel
Back panelfour USB 2.0 connectors, two USB 3.0 connectors
PS 2used to connect a PS 2 compatible keyboard or
Video
•two USB 2.0 connectors
mouse
•one 15-hole VGA connector
•one 19-pin HDMI connector
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Control Lights And Diagnostic Lights
power button lightwhite light — solid white light indicates power-on
state.
amber light — solid amber light indicates sleep/
stand by state of the computer; blinking amber light
indicates a problem with the system board.
drive activity lightwhite light — blinking white light indicates that the
computer is reading data from, or writing data to
the hard drive.
PowerVostro V 3800Vostro V 3900
Coin-cell battery3 V CR2032 lithium coin
cell
Input voltage90 VAC – 132 VAC / 180
VAC–264 VAC
Input frequency50 Hz to 60 Hz50 Hz to 60 Hz
Wattage250 W300 W
Input current8.00 A / 4.00 A4.50 A
NOTE: Vostro V 3800 :Total power output of +5 V and +3.30 V can not exceed 75 W
NOTE: Vostro V 3900 :Total power output of +5 V and +3.30 V can not exceed 90 W
Maximum heat dissipation853 BTU/hr1024 BTU/hr
NOTE: Heat dissipation is calculated by using the power supply wattage rating.
Physical
Vostro V 3800:
Height380 mm (14.96 inches)
Width102 mm (4.01 inches)
3 V CR2032 lithium coin
cell
180 VAC–264 VAC
Depth433.1 mm (17.05 inches)
Weight (Minimum)7.2 kg (15.87 lb)
Vostro V 3900:
Height380 mm (14.96 inches)
Width175 mm (6.88 inches)
Depth436.3 mm (17.17 inches)
Weight (Minimum)8.5 kg (18.73 lb)
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Environmental
Temperature:
Operating10 °C to 35 °C (50 °F to 95 °F)
Storage–40 °C to 65 °C (–40 °F to 149 °F)
Relative humidity20 % to 80 % (non-condensing)
Altitude:
NOTE: V 3800 and V 3900 meet the China
5000 m altitude requirements.
Operating–15.20 m to 3048 m (–50 ft to 10,000 ft)
Storage–15.20 m to 10,668 m (–50 ft to 35,000 ft)
Airborne contaminant levelG1 as defined by ISA-S71.04–1985
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7
Contacting Dell
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your
purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by
country and product, and some services may not be available in your area. To contact Dell for sales,
technical support, or customer service issues:
1.Visit dell.com/support
2.Select your support category.
3.Verify your country or region in the Choose a Country/Region drop-down menu at the top of page.
4.Select the appropriate service or support link based on your need.
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