Dell Vostro V 3800 User Manual

Dell Vostro V 3800 Slim-Tower Owner's Manual

Regulatory Model: D08D Regulatory Type: D08D001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Trademarks used in this text: Dell™, the DELL logo, Dell Precision™, Precision ON™,ExpressCharge™, Latitude™, Latitude ON™, OptiPlex™, Venue™, Vostro™, and Wi-Fi Catcher™ are trademarks of Dell Inc. Intel®, Pentium®, Xeon®, Core™, Atom™, Centrino®, and Celeron® are registered trademarks or trademarks of Intel Corporation in the U.S. and other countries. AMD® is a registered trademark and AMD Opteron™, AMD Phenom™, AMD Sempron™, AMD Athlon™, ATI Radeon™, and ATI FirePro™ are trademarks of Advanced Micro Devices, Inc. Microsoft®, Windows®, MS-DOS®, Windows Vista®, the Windows Vista start button, and Office Outlook® are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Blu-ray Disc™ is a trademark owned by the Blu-ray Disc Association (BDA) and licensed for use on discs and players. The Bluetooth word mark is a registered trademark and owned by the Bluetooth® SIG, Inc. and any use of such mark by Dell Inc. is under license. Wi-Fi® is a registered trademark of Wireless Ethernet Compatibility Alliance, Inc.

2013 - 12

Rev. A00

Contents

1 Working on Your Computer.................................................................................5

Before Working Inside Your Computer.............................................................................................5

Recommended Tools........................................................................................................................6

Turning Off Your Computer..............................................................................................................6

After Working Inside Your Computer................................................................................................7

2 System Overview....................................................................................................9

Inside view ........................................................................................................................................ 9

3 Removing and Installing Components............................................................ 11

Removing The Cover....................................................................................................................... 11

Installing The Cover................................................................................................................... 11

Removing The Bezel........................................................................................................................ 11

Installing The Bezel....................................................................................................................12

Removing The Optical Drive........................................................................................................... 12

Installing The Optical Drive....................................................................................................... 13

Removing The Hard Drive............................................................................................................... 13

Installing The Hard Drive........................................................................................................... 14

Removing The Expansion Cards......................................................................................................15

Installing The Expansion Card(s)............................................................................................... 15

Removing The Power Supply Unit (PSU).........................................................................................15

Installing The Power Supply Unit (PSU).....................................................................................17

Removing The Heatsink...................................................................................................................17

Installing The Heatsink.............................................................................................................. 18

Removing The Processor................................................................................................................ 18

Installing The Processor............................................................................................................ 18

Removing The Memory...................................................................................................................19

Installing The Memory...............................................................................................................19

Removing The System Fan..............................................................................................................19

Installing The System Fan..........................................................................................................20

Removing The Input/Output (I/O) Panel........................................................................................ 21

Installing The Input/Output (I/O) Panel.................................................................................... 22

Removing The System Board..........................................................................................................22

Installing The System Board......................................................................................................23

System Board Components............................................................................................................ 23

4 Troubleshooting.................................................................................................. 25

Diagnostic Power LED Codes......................................................................................................... 25

Diagnostic Error Messages..............................................................................................................26

System Error Messages................................................................................................................... 30

5 System Setup........................................................................................................ 33

System Setup Overview.................................................................................................................. 33

Enter System Setup......................................................................................................................... 33

System Setup Options.....................................................................................................................33

Main........................................................................................................................................... 33

Advanced...................................................................................................................................34

Boot........................................................................................................................................... 35

Power.........................................................................................................................................36

Security......................................................................................................................................36

Exit............................................................................................................................................. 36

6 Specifications........................................................................................................37

7 Contacting Dell.....................................................................................................41

Contacting Dell............................................................................................................................... 41

Working on Your Computer

Before Working Inside Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist:

• You have read the safety information that shipped with your computer.

• A component can be replaced or--if purchased separately--installed by performing the removal procedure in reverse order.

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface, such as a connector on the back of the computer.

www.dell.com/regulatory_compliance

CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.

NOTE: The color of your computer and certain components may appear differently than shown in this document.

To avoid damaging your computer, perform the following steps before you begin working inside the computer.

1. Ensure that your work surface is flat and clean to prevent the computer cover from being

scratched.

2. Turn off your computer (see Turning Off Your Computer).

CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.

3. Disconnect all network cables from the computer.

4. Disconnect your computer and all attached devices from their electrical outlets.

5. Press and hold the power button while the computer is unplugged to ground the system board.

6. Remove the cover.

CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.

Recommended Tools

The procedures in this document may require the following tools:

• Small flat-blade screwdriver

• Phillips screwdriver

• Small plastic scribe

Turning Off Your Computer

CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer.

1. Shut down the operating system:

– In Windows 8:

* Using a touch-enabled device:

a. Swipe in from the right edge of the screen, opening the Charms menu and select

Settings.

b. Select the and then select Shut down

* Using a mouse:

a. Point to upper-right corner of the screen and click Settings.

b. Click the and select Shut down.

– In Windows 7:

1. Click Start .

2. Click Shut Down.

1. Click Start .

2. Click the arrow in the lower-right corner of the Start menu as shown below, and then click

Shut Down..

2. Ensure that the computer and all attached devices are turned off. If your computer and attached

devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off.

After Working Inside Your Computer

After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer.

1. Replace the cover.

CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer.

2. Connect any telephone or network cables to your computer.

3. Connect your computer and all attached devices to their electrical outlets.

4. Turn on your computer.

5. If required, verify that the computer works correctly by running the Dell Diagnostics.

System Overview

Inside view

1. heatsink fan

2. memory module

3. system board

4. optical drive

5. I/O panel

6. system fan

7. hard drive

8. coin-cell battery

9. power supply unit (PSU)

10. expansion card

Removing and Installing Components

This section provides detailed information on how to remove or install the components from your computer.

Removing The Cover

1. Follow the procedures in

2. Follow the steps below to remove the cover:

a) Remove the screws that secure the cover to the computer. b) Lift and remove the cover from the computer.

Before Working Inside Your Computer

Installing The Cover

1. Place the cover on the chassis.

2. Replace the screws to secure the cover to the computer.

3. Follow the procedures in

After Working Inside Your Computer

Removing The Bezel

1. Follow the procedures in

2. Remove the cover.

3. Follow the steps below to remove the bezel:

a) Pry the front panel retention clips away from the chassis.

Before Working Inside Your Computer

b) Release the hooks on the opposite edge of the bezel from the chassis. c) Remove the bezel from the computer.

Installing The Bezel

1. Place the hooks on the notches in the computer.

2. Rotate the front bezel towards the compute .

3. Press the front bezel till the tabs snap in to place.

4. Install the cover.

5. Follow the procedures in

After Working Inside Your Computer

Removing The Optical Drive

1. Follow the procedures in

2. Remove the:

– cover – bezel

3. Follow the steps below to remove the optical drive:

a) Disconnect the data cable and power cable from the optical drive [1,2]. b) Pull the optical-drive release latch and then push the optical drive towards the front of the

computer [3].

c) Remove the optical drive from the computer [4].

Before Working Inside Your Computer

Installing The Optical Drive

1. Push the optical drive into the computer till it snaps into place.

2. Connect the data cable and power cable to the optical drive.

3. Install the:

– bezel – cover

4. Follow the procedures in

After Working Inside Your Computer

Removing The Hard Drive

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

– cover – bezel

3. Follow the steps below to remove the hard-drive bracket:

a) Disconnect the SATA cable and power cable from the hard drive [1,2]. b) Push the blue tab on the hard-drive bracket and lift it to remove it from the computer [3,4].

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