Dell Vostro 1710 User Manual

Dell™ Vostro™ 1310, 1510, 1710, and 2510

Setup and Quick Reference Guide

This guide provides a features overview, specifications, and quick setup,

software, and troubleshooting information for your computer.

For more information about your operating system, devices,

and technologies, see the Dell Technology Guide at support.dell.com

Models PP36S, PP36L, and PP36X

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

If you purchased a Dell™ n Series computer, any references in this document

to Microsoft

Windows® operating systems are not applicable.

Macrovision Product Notice

This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, DellConnect, and Vostro are trademarks of Dell Inc.; Intel and Celeron are registered trademarks and Core is a trademark of Intel Corporation in the U.S. and other countries; Microsoft, Windows, Windows V ista, and the W indows V ista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Bluetooth is a registered trademark of Bluetooth SIG Inc.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Models PP36S, PP36L, and PP36X

June 2008 P/N T607F Rev. A01

Contents

1 About Your Computer. . . . . . . . . . . . . . . . . 7

Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7

Back View

Battery Removal

Wireless Switch

. . . . . . . . . . . . . . . . . . . . . . . . . 8

. . . . . . . . . . . . . . . . . . . . . . 9

. . . . . . . . . . . . . . . . . . . . . 10

2 Setting Up Your Computer . . . . . . . . . . . . 11

Quick Setup . . . . . . . . . . . . . . . . . . . . . . . 11

Connecting to the Internet

Setting Up Your Internet Connection

Transferring Information to a New Computer

Microsoft Windows Vista

Microsoft

Windows® XP Operating System . . . 15

. . . . . . . . . . . . . . . . 13

. . . . . . . . 14

. . . . . . 15

. . . . . . . . . . . . . 15

3 Specifications . . . . . . . . . . . . . . . . . . . . . 19

4 Troubleshooting

. . . . . . . . . . . . . . . . . . . . 31

Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Power Lights

Beep Codes

. . . . . . . . . . . . . . . . . . . . 31

. . . . . . . . . . . . . . . . . . . . . 31

Contents 3

Error Messages . . . . . . . . . . . . . . . . . . . 33

Dell Diagnostics

. . . . . . . . . . . . . . . . . . . 38

Solving Problems

Power Problems

Memory Problems

Lockups and Software Problems

Dell Technical Update Service

Dell Support Utility

. . . . . . . . . . . . . . . . . . . . 40

. . . . . . . . . . . . . . . . . . 41

. . . . . . . . . . . . . . . . . 42

. . . . . . . . . . 43

. . . . . . . . . . . 45

. . . . . . . . . . . . . . . . . 45

5 Reinstalling Software . . . . . . . . . . . . . . 47

Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Identifying Drivers

Reinstalling Drivers and Utilities

Restoring Your Operating System

Using Microsoft

Using Dell™ Factory Image Restore

Using the Operating System Media

. . . . . . . . . . . . . . . . . 47

. . . . . . . . . . 47

. . . . . . . . . . . . 50

Windows® System Restore . . . 50

. . . . . . . . 52

. . . . . . . . . 53

. . . . . . . . . 55

6 Finding Information . . . . . . . . . . . . . . . . 57

7 Getting Help

4 Contents

. . . . . . . . . . . . . . . . . . . . . . 59

Obtaining Assistance . . . . . . . . . . . . . . . . . . 59

Technical Support and Customer Service

DellConnect™

Online Services

AutoTech Service

. . . . . . . . . . . . . . . . . . . . 60

. . . . . . . . . . . . . . . . . . . 60

. . . . . . . . . . . . . . . . . . 61

Automated Order-Status Service

. . . . . 60

. . . . . . . . . . 61

Problems With Your Order. . . . . . . . . . . . . . . . 61

Product Information

Returning Items for Warranty Repair or Credit

Before You Call

Contacting Dell

. . . . . . . . . . . . . . . . . . . 61

. . . . . 62

. . . . . . . . . . . . . . . . . . . . . 62

. . . . . . . . . . . . . . . . . . . . . 64

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Contents 5

6 Contents

About Your Computer

Front View

About Your Computer 7

1 display 2 power button

3 device status lights 4 keyboard status lights

5 media controls (volume,

forward, reverse, stop, play, eject)

7 security cable slot 8 optical device/media bay

9 USB connectors (2) 10 IEEE 1394 connector

11 fingerprint reader (optional) 12 touch pad

13 touch pad buttons (2) 14 8-in-1 card reader slot

15 audio connectors (2) 16 power and battery charge

6 keyboard

lights

Back View

8 About Your Computer

1 wireless switch 2 ExpressCard/54 slot

3 USB connectors (2) 4 air vents

5 AC Adapter connector 6 network connector

7 video connector 8 battery

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air

vents. Do not store your Dell™ computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer.

Battery Removal

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions that shipped with your computer.

CAUTION: Using an incompatible battery may increase the risk of fire or

explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.

CAUTION: Before removing or replacing the battery, turn off the computer,

disconnect the AC adapter from the electrical outlet and the computer, disconnect the modem from the wall connector and computer, and remove any other external cables from the computer.

About Your Computer 9

For more information about the battery, see the Dell Technology Guide at support.dell.com.

Wireless Switch

Use the wireless switch to locate networks or to enable or disable wireless network devices. For more information about the wireless switch, see the Dell Technology Guide on your computer or at support.dell.com. For information about connecting to the Internet, see "Connecting to the Internet" on page 13.

10 About Your Computer

Setting Up Your Computer

Quick Setup

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions that shipped with your computer.

CAUTION: The AC adapter works with electrical outlets worldwide. However,

power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.

NOTICE: When you disconnect the AC adapter cable from the computer, grasp the

connector, not the cable itself, and pull firmly but gently to avoid damaging the cable. When you wrap the AC adapter cable, ensure that you follow the angle of the connector on the AC adapter to avoid damaging the cable.

Connect the AC adapter to the AC adapter connector on the computer and to the electrical outlet.

Connect the network cable (not provided) (optional).

Setting Up Your Computer 11

Connect USB devices, such as a mouse or keyboard (optional).

Connect IEEE 1394 devices, such as a media player (optional).

Open the computer display and press the power button to turn on the computer.

NOTE: It is recommended that you turn on and shut down your computer at

least once before you install any cards or connect the computer to a docking device or other external device, such as a printer.

12 Setting Up Your Computer

Connect to the Internet (optional). See "Connecting to the Internet" on page 13 for more information.

1 Internet service 2 cable or DSL modem

3 wireless router 4 laptop computer with network

adapter

5 laptop computer with wireless

network card

Connecting to the Internet

NOTE: ISPs and ISP offerings vary by country.

To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall connector before you set up your Internet connection. If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular phone service for setup instructions.

Setting Up Your Computer 13

Setting Up Your Internet Connection

To set up an Internet connection with a desktop shortcut provided by your ISP:

Save and close any open files, and exit any open programs.

Double-click the ISP icon on the Microsoft® Windows® desktop.

Follow the instructions on the screen to complete the setup.

If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the appropriate section below.

NOTE: If you cannot connect to the Internet, see the Dell Technology Guide. If you

have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.

NOTE: Have your ISP information ready. If you do not have an ISP, consult the

Connect to the Internet wizard.

Microsoft® Windows® XP Operating System

Save and close any open files, and exit any open programs.

Click

Start→

Internet Explorer→ Connect to the Internet

In the next window, click the appropriate option:

• If you do not have an ISP, click

providers (ISPs)

Choose from a list of Internet service

• If you have already obtained setup information from your ISP but you did not receive a setup CD, click

• If you have a setup CD, click

Click

If you selected

Set up my connection manually

Use the CD I got from an ISP

in step 3, continue to step 5. Otherwise, follow the instructions on the screen to complete the setup.

NOTE: If you do not know which type of connection to select, contact

your ISP.

Click the appropriate option under

Internet?

Use the setup information provided by your ISP to complete the setup.

, and click

How do you want to connect to the

14 Setting Up Your Computer

Microsoft Windows Vista

Save and close any open files, and exit any open programs.

Click the Windows Vista Start button

Under

Network and Internet,

In the

Connect to the Internet

Dial-up

•Choose

• Chose

Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup.

, depending on how you want to connect:

modem, or Bluetooth wireless technology connection.

Dial-up

NOTE: If you do not know which type of connection to select, click Help me

choose or contact your ISP.

→

Control Panel

click

Connect to the Internet

window, click either

Broadband

if you will use a DSL, satellite modem, cable TV

if you will use a dial-up modem or ISDN.

Broadband (PPPoE)

Transferring Information to a New Computer

Microsoft Windows Vista

Click the Windows Vista Start button , and then click

and settings

In the

Click

Follow the instructions provided on the screen by the Windows Easy Transfer wizard.

→ Start Windows Easy Transfer.

User Account Control

Start a new transfer

dialog box, click

Continue a transfer in progress

Continue

Transfer files

Microsoft® Windows® XP Operating System

Windows XP provides the Files and Settings Transfer Wizard to move data from a source computer to a new computer.

You can transfer the data to the new computer over a network or serial connection, or you can store it on removable media, such as a writable CD, for transfer to the new computer.

Setting Up Your Computer 15

NOTE: You can transfer information from an old computer to a new computer by

directly connecting a serial cable to the input/output (I/O) ports of the two computers.

For instructions on setting up a direct cable connection between two computers, see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable Connection Between Two Computers in Windows XP. This information may not be available in certain countries.

For transferring information to a new computer, you must run the Files and Settings Transfer Wizard.

Running the Files and Settings Transfer Wizard With the Operating System Media

NOTE: This procedure requires the Operating System media. This media is optional

and may not be included with certain computers.

To prepare a new computer for the file transfer:

Open the Files and Settings Transfer Wizard: click

Accessories→ System Tools→

When the click

On the

Files and Settings Transfer Wizard

Which computer is this?

Do you have a Windows XP CD?

from the Windows XP CD

When the

Now go to your old computer

source computer. Do

Files and Settings Transfer Wizard

screen, click

→ Next

screen appears, go to your old or

not

click

at this time.

Start→

All Programs→

welcome screen appears,

New Computer→

I will use the wizard

To copy data from the old computer:

On the old computer, insert the Windows XP

On the

additional tasks

Under

On the

Welcome to Microsoft Windows XP

What do you want to do?

Which computer is this?

Select a transfer method

, click

screen, click

screen, click the transfer method you prefer.

Operating System

screen, click

media.

Perform

Transfer files and settings→ Next

Old Computer→

16 Setting Up Your Computer

On the transfer and click

After the information has been copied, the

Phase

Click

What do you want to transfer?

screen appears.

Finish

screen, select the items you want to

Completing the Collection

To transfer data to the new computer:

On the

click

On the chose for transferring your settings and files and click

Now go to your old computer

Where are the files and settings?

screen on the new computer,

screen, select the method you

The wizard reads the collected files and settings and applies them to your new computer.

When all of the settings and files have been applied, the

Finished

screen appears.

Click

Finished

Running the Files and Settings Transfer Wizard Without the Operating System Media

and restart the new computer.

To run the Files and Settings Transfer Wizard without the Operating System media, you must create a wizard disk that will allow you to create a backup image file to removable media.

To create a wizard disk, use your new computer with Windows XP and perform the following steps:

Open the Files and Settings Transfer Wizard: click

Accessories→ System Tools→

When the click

On the

Files and Settings Transfer Wizard

Which computer is this?

Do you have a Windows XP CD?

Wizard Disk in the following drive

Insert the removable media, such as a writable CD, and click OK.

Files and Settings Transfer Wizard

screen, click

→

Next.

Start→

All Programs→

welcome screen appears,

New Computer→

I want to create a

Setting Up Your Computer 17

When the disk creation completes and the

computer

Go to the old computer.

message appears,

do not

Now go to your old

click

To copy data from the old computer:

On the old computer, insert the wizard disk, and click

In the

Open

field on the

Run

window, browse to the path for

(on the appropriate removable media) and click

On the

On the transfer and click

After the information has been copied, the

Phase

Click

Files and Settings Transfer Wizard

Which computer is this?

Select a transfer method

screen, click

screen, click the transfer method you prefer.

What do you want to transfer?

screen appears.

Finish

welcome screen, click

screen, select the items you want to

Completing the Collection

Old Computer→

Start→

Run

fastwiz

To transfer data to the new computer:

On the click

On the chose for transferring your settings and files and click

Now go to your old computer

Where are the files and settings?

screen on the new computer,

screen, select the method you

. Follow the

instructions on the screen.

The wizard reads the collected files and settings and applies them to your new computer.

When all of the settings and files have been applied, the

Finished

appears.

Click

Finished

NOTE: For more information about this procedure, search support.dell.com for

document #154781 (What Are The Different Methods To Transfer Files From My

Old Computer To My New Dell™ Computer Using the Microsoft Operating System?).

NOTE: Access to the Dell™ Knowledge Base document may not be available in

certain countries.

and restart the new computer.

Windows® XP

18 Setting Up Your Computer

screen

Specifications

NOTE: Offerings may vary by region. For more information regarding the

configuration of your computer, click Start→ Help and Support and select the option to view information about your computer.

Processor

Processor type Dell™ Vostro™ 1310, 1510, and 1710:

•Intel® Core™2 Duo (1.4–2.6 GHz)

•Intel

Dell™ Vostro™ 2510:

•Intel® Core™2 Duo (1.4–2.6 GHz)

L2 cache

Front-side bus frequency Vostro 1310, 1510, 1710, and 2510:

System Information

Chipset Vostro 1310, 1510, and 1710:

Data bus width 64 bit

DRAM bus width dual channel 64-bit bus

Processor address bus width 32 bit

Flash EPROM 1 MB

• 2 MB, 3 MB, 4MB, or 6 MB (Intel Core 2 Duo)

• 1 MB (Intel Celeron)

• 533 MHz or 800 MHz

• Intel GM965 Express chipset for

• Intel PM965 chipset for discrete graphics

Vostro 2510:

• Intel PM965

Celeron® (1.8–2.0 GHz)

integrated graphics

Specifications 19

ExpressCard

NOTE: The ExpressCard slot is designed only for ExpressCards. It does NOT support

PC Cards.

ExpressCard controller integrated

ExpressCard connector • 54-mm ExpressCard slot (supports both

USB- and PCIe-based interfaces)

Cards supported ExpressCard/54 (54 mm) (2.126 inches)

ExpressCard/34 (34mm) (1.339 inches)

ExpressCard connector size 54 mm (2.126 inches)

8-in-1 Memory Card Reader

8-in-1 memory card controller O2MICRO OZ129

8-in-1 memory card connector 8-in-1 combo card connector

Cards supported

• Secure Digital (SD)

•SDIO

• MultiMediaCard (MMC)

•Memory Stick

• Memory Stick Pro

• xD-Picture Card

• Hi Speed-SD

• Hi Density-SD

Memory

Memory module connector 2 DIMM slots

Memory module capacity Vostro 1310, 1510, and 1710:

512 MB, 1 GB, or 2 GB

Vostro 2510:

1 GB or 2 GB

Memory type Vostro 1310, 1510, 1710, and 2510:

DDR2 667 MHz

20 Specifications

Memory (continued)

Minimum memory Vostro 1310, 1510, and 1710:

512 MB

Vostro 2510:

1 GB

Maximum memory 4 GB

NOTE: In order to take advantage of the dual-channel bandwidth capability, both

memory slots must be populated.

NOTE: The available memory displayed does not reflect the complete maximum

memory installed because some memory is reserved for system files.

Ports and Connectors

Audio microphone connector, stereo

headphone/speakers connector

IEEE 1394a 4-pin connector

Mini-Card support (internal expansion slots)

Network adapter RJ-45 port

USB Vostro 1310, 1510, and 2510:

Video 15-pin VGA video connector

Vostro 1310, 1510, 1710, and 2510:

• one dedicated Mini-Card slot for WLAN

• one USB-based daughter card with

Bluetooth (Dell™ Wireless 360)

• four USB ports

Vostro 1710:

• six USB ports

wireless technology

Specifications 21

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