Dell UP2718Q User Manual

Dell UltraSharp UP2718Q User’s Guide

Model: UP2718Q Regulatory model: UP2718Qt

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions.

All other marks and names mentioned herein may be trademarks of their respective companies.

2017 – 05 Rev. A00

Contents

About Your Monitor ..................................... 5

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Identifying Parts and Controls. . . . . . . . . . . . . . . . . . . . . . . . . 7

Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Plug-and-Play. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

LCD Monitor Quality and Pixel Policy . . . . . . . . . . . . . . . . . . . 20

Setting Up the Monitor.................................. 21

Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . . . . . . . 24

Adjusting the Rotation Display Settings of Your System . . . . . . . . 25

Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Removing the Monitor Stand . . . . . . . . . . . . . . . . . . . . . . . . 29

Wall Mounting (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Operating the Monitor .................................. 31

Turning on the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . 31

Using the On-Screen Display (OSD) Menu. . . . . . . . . . . . . . . . . 34

Contents | 3

Troubleshooting .......................................50

Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Universal Serial Bus (USB) Specific Problems . . . . . . . . . . . . . . . 55

Appendix .............................................. 56

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

FCC Notices (U.S. only) and Other Regulatory Information . . . . . . 56

Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

4 | Contents

About Your Monitor

Package Contents

Your monitor ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing.

NOTE: Some items may be optional and may not ship with your monitor.

Somefeatures or media may not be available in certain countries.

Monitor

Stand riser

Stand base

Power cable (varies by country)

USB 3.0 upstream cable (enables the USB ports on the monitor)

DP cable (DP to mDP)

About Your Monitor | 5

HDMI cable

PremierColor

•Drivers and documentation media

Serial No.

CN0NGD827444555I066L

Tester

Test

CA-310/CA-210 CA-2000S

Equipment

Chroma 2326/2235/2233

•Quick Setup Guide

•Safety, Environmental, and

12345

0.05 0.10 0.06 0.05 0.14 678910

0.10 0.05 0.02 0.05 0.09 11 12 13 14 15

0.08 0.04 0.00 0.02 0.07 16 17 18 19 20

0.12 0.10 0.22 0.16 0.10

Regulatory Information

21 22 23 24 25

0.07 0.13 0.02 0.03 0.13

Drivers and Documentation

™

UltraSharp UP2718Q MonitorDell

P/N FV07F Rev. A00 P/N 790.A1U39.0001

May 2017

Made in China

Contents:

• Device drivers

• Quick Setup Guide

• User's Guide

• Dell Display Manager Software

• Color Calibration Software

Software Development Kit driver

•

UP2718Q Color Calibration Factory Report

Every Dell UP2718Q is shipped incorporating pre-tuned sRGB and AdobeRGB with average DeltaE<2. Color and Luminance Uniformity is adjusted across the screen to meet DeltaE<2 and 97-102% respectively. This helps prevent significant color inconsistency or inaccuracy. In addition, a tighter grey-scale tracking helps enable ultrasmooth color gradation.

Be assured of Accurate, Precise and Consistent Onscreen Color with every Dell Ultrasharp UP2718Q.

sRGB Avg. Delta E < 2Adobe RGB Avg. Delta E < 2

Grey-Scale TrackingGamma

Brightness Uniformity (x,y, Y) Ref to Center Color Uniformity Delta E (L*a*b*) Ref to Center

12345

100% 100%100% 100%100%

678910

100% 100%100% 100%100%

11 12 13 14 15

100% 100%100% 100%100%

16 17 18 19 20

100% 100%100% 100%100%

21 22 23 24 25

100% 100%100% 100%100%

•Factory Calibration Report

Product Features

The Dell UltraSharp UP2718Q monitor has an active matrix, thinfilm transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include:

• 68.47 cm (27-inch) active area display (Measured diagonally) 3840 x 2160 (16:9 aspect ratio) resolution, plus full-screen support for lower resolutions.

• Tilt, swivel, pivot and vertical extension adjustment capabilities.

• Removable pedestal and Video Electronics Standards Association (VESA™) 100 mm

mounting holes for flexible mounting solutions.

• Extensive digital connectivity with DP, mDP, HDMI, and USB 3.0 helps future-proof your monitor.

• Supports major color space standards for Adobe RGB, sRGB, REC2020,REC709 and DCI-P3.

• Plug and play capability if supported by your system.

• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.

• Software and documentation media includes an information file (INF), Image

color Matching File (ICM), Dell Display Manager software application and product documentation.

• Security lock slot.

• Supports Asset Management Capability.

• Arsenic-Free glass and Mercury-Free for Panel only.

• Energy Gauge shows the energy level being consumed by the monitor in real time.

• 0.3 W standby power when in the sleep mode.

• Compliance to ULTRA HD PREMIUM™ certification mark. (ULTRA HD PREMIUM™

logo is a trademark of UHD Alliance, Inc.)

• Optimize eye comfort with a flicker-free screen.

NOTE: The possible long-term effects of blue light emission from the monitor may cause damage to the eyes, including eye fatigue or digital eye strain. ComfortView feature is designed to reduce the amount of blue light emitted from the monitor to optimize eye comfort.

6 | About Your Monitor

Identifying Parts and Controls

Front view

1 2

Label Description 1 Function buttons (For more information, see Operating the Monitor) 2 Power on/off button (with LED indicator)

About Your Monitor | 7

Back View

1 2

3 4

UP2718Q

Flat Panel Monitor / Monitor Plano Panel / Moniteur à éc ran plat / 䃠޳桨֘ Model No. / Modelo / Numéro de modèle /ֺ垹:

UP2718Qt Input Rating / Entrada / Daya Tegangan / Tension d’entrée: 100-240V ~ 50/60Hz X.XA 忼ҵ朅࢛ сࡶ朅⺷100-240ѥࣔ,

1.6 ؍ׁ 50/60૙咬

Consumo de energía: XX.X Wh Consumo de energía en modo de espera: X.XX Wh

Удельная мощность рабочего режима - X,XXX Вт/см Потребляемая мощность изделием в режиме ожидания - X,XX Вт Потребляемая мощность изделием в выключенном режиме - X,XX Вт

Made in China / Fabricado en China / Fabriqués en Chine/ Сделано в Китае /

娸ଭ

֪ Иⴚ



Apparatet må tilkoples jordet stikkontakt. Apparaten skall anslutas till jordat uttag. Apparatets stikprop skal tilsluttes en stikkontakt med jord, som giver forbindelse til stikproppens jord. Laite on liitettävä suojakoskettimilla varustettuun pistorasiaan. 㐔㷡㢬ஔWistron Corporation Wistron InfoComm (Zhongshan) Corporation 㥐㦤㣄aGWistron InfoComm (Zhongshan) Corporation

XUXXXXXX-XXXXX

A/S!㜤⢱㷌:080-854-0066

MSIP-REM-WT1-UP2718Qt

㥐㦤ạ 㩅ạ

CAN ICES-3 (B)/NMB-3(B)

Low Blue Light

Flicker Free

Content

Raheen Business Park Limerick Ireland www.dell.com

www.tuv.com

1419033928

XXXXXXXXXX

1419033926

ID XXXXXXXXXX

И005-16

XXXXX

R43004

ઊ寉 ҅惐چ㔼⟆؞嫌ԃ

䝕䝹ᰴᘧ఍♫

RoHS

XXXXXX-XX

DELL UP2718Q

Flat Panel Monitor / 䃠޳ު֘ Model No. / ֺ՚ UP2718Qt Input Rating / ૿ҵ࢛  100-240V ~ 50/60Hz XXA Made in China / Ӳଭ֪ И֢ Manufactured date /࡬䙖ᰛᵕ

Label Description Use 1 VESA mounting holes (100 mm x

100 mm-behind attached VESA cover)

2 Regulatory label Lists the regulatory approvals. 3 Stand release button Release stand from monitor. 4 Security lock slot Secures monitor with security cable lock

5 Barcode, serial number, and Service

Tag label

6 Dell soundbar mounting slots Attaches the optional Dell soundbar.

7 Cable management slot Use to organize cables by placing them

Wall mount monitor using VESAcompatible wall mount kit (100 mm x 100 mm).

(sold separately). Refer to this label if you need to contact

Dell for technical support.

NOTE: Please remove the plastic strip covering the mounting slots before affixing the Dell Soundbar. Dell soundbar is sold separately.

through the slot.

8 | About Your Monitor

Side View

123 4

56 78

Bottom View

USB downstream port

Port with battery icon supports BC 1.2.

Label Description Use

1 AC power connector To connect the monitor power cable. 2 HDMI 1 connector 3 HDMI 2 connector 4 DP connector (in) Connect your computer with DP cable. 5 mDP connector (in) Connect your computer with DP to mDP cable. 6 Audio line-out port Connect speakers to playback audio coming through

Connect your computer with HDMI cable.

HDMI or DP audio channels. Only supports 2-channel audio.

NOTE: The audio line-out port does not support headphones.

WARNING: Excessive sound pressure from earphones or headphones can cause hearing damage or loss.

About Your Monitor | 9

7 USB upstream ports Connect the USB cable that comes with your monitor

to the computer. Once this cable is connected, you can use the USB downstream connectors on the monitor.

8 USB downstream ports Connect your USB device. You can only use this

connector after you have connected the USB cable to the computer and USB upstream connector on the monitor. Port with battery icon supports BC 1.2.

9 Stand lock Lock the stand to the monitor using a M3 x 6 mm

screw (screw not included).

Monitor Specifications

Screen type Active matrix - TFT LCD Panel type In-plane switching Technology Aspect ratio 16:9 Viewable image dimensions

Diagonal 68.47 cm (27 inches) Active Area

Horizontal 596.74 mm (23.49 inches)

Vertical 335.66 mm (13.21 inches) Area 200301.7 mm2 (310.47 inches2) Pixel pitch 0.1554 mm x 0.1554 mm Pixel per inch (PPI) 163

Viewing angle

Horizontal 178° (typical) Vertical 178° (typical)

Brightness 400 cd/m² (typical)

1000 cd/m² (peak)

Contrast ratio 1000 to 1 (typical)

20,000 to 1 (peak) Display screen coating Anti-glare treatment of the front polarizer (3H) hard coating Backlight White LED, Direct type system Response Time (Gray to

Gray) Color depth 1.07 Billion colors Color gamut* 100% Adobe RGB

Calibration accuracy Delta E < 2 (average)

6 ms (FAST mode)

8 ms (NORMAL mode)

100% sRGB

97.7% DCI-P3

76.9% REC2020

10 | About Your Monitor

Connectivity •1 x DP 1.4 (HDCP 1.4/2.2)

•1 x mDP 1.4 (HDCP 1.4/2.2)

•2 x HDMI 2.0a (HDCP 1.4/2.2)

•2 x USB 3.0 downstream port

•2 x USB 3.0 with BC1.2 charging capability at 2A (max)

•2 x USB 3.0 upstream port

•1 x Analog audio line out (3.5mm jack)

Border width (edge of monitor to active area)

Adjustability

Height adjustable stand 145 mm Tilt -5° to 21° Swivel -45° to 45°

Pivot 0° to 90° Cable management Yes Dell Display Manager

(DDM) Compatibility Security Security lock slot (cable lock sold separately) Anti-theft

NOTE *: at panel native only, under Custom Mode preset.

13.79 mm (Top/Left/Right)

17.59 mm (Bottom)

Easy Arrange and other key features

stand lock slot (to panel)

Resolution Specifications

Horizontal scan range Vertical scan range 24 Hz to 75 Hz (DP/HDMI) Maximum preset resolution 3840 x 2160 at 60 Hz Video display capabilities

(DP & HDMI playback)

30 kHz to 140 kHz (DP/HDMI)

480p, 576p, 720p, 1080i, 1080p, UHD

About Your Monitor | 11

Preset Display Modes

(kHz)

Vertical)

Horizontal

Display Mode

720 x 400 31.5 70.0 28.3 -/+ VESA, 640 x 480 31.5 60.0 25.2 -/VESA, 640 x 480 37.5 75.0 31.5 -/VESA, 800 x 600 37.9 60.0 40.0 +/+ VESA, 800 x 600 46.9 75.0 49.5 +/+ VESA, 1024 x 768 48.4 60.0 65.0 -/VESA, 1024 x 768 60.0 75.0 78.8 +/+ VESA, 1280 x 1024 64.0 60.0 108.0 +/+ VESA, 1280 x 1024 80.0 75.0 135.0 +/+ VESA, 1600 x 1200 75.0 60.0 162.0 +/+ VESA, 1920 x 1080 67.5 60.0 148.5 +/+

VESA, 2560 x 1440-R 88.787 59.95 241.5 +/-

VESA, 3840 x 2160 65.68 30.0 262.75 +/+ VESA, 3840 x 2160 133.313 60.0 533.25 +/+ VESA, 3840 x 2160 135.0 60.0 594.0 +/+

Frequency

Vertical Frequency (Hz)

Pixel Clock (MHz)

Sync Polarity (Horizontal/

Electrical Specifications

Video input signals •Digital video signal for each dierential line.

Per dierential line at 100 ohm impedance.

•DP/HDMI signal input support

Input voltage/ frequency/ current

Inrush current 120 V: 30 A (Max.)

100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.8 A (maximum)

240 V: 60 A (Max.)

12 | About Your Monitor

Physical Characteristics

Connector type •DP connector

•mDP connector

•HDMI connector (x 2 ports)

•Audio line-out

•USB 3.0 connector

(Port with battery icon supports BC 1.2)

Signal cable type (in-box) DP to mDP, 1.8 M cable

HDMI 1.8 M cable USB 3.0, 1.8 M cable

Dimensions (with stand)

Height (extended) 547.1 mm (21.54 inches)

Height (compressed) 402.6 mm (15.85 inches)

Width 626.4 mm (24.66 inches)

Depth 200.3 mm (7.89 inches)

Dimensions (without stand)

Height 369.1 mm (14.53 inches)

Width

Depth 64.4 mm (2.54 inches)

Stand dimensions

Height (extended) 433.4 mm (17.06 inches)

Height (compressed) 387.0 mm (15.24 inches)

Width

Depth

Weight

Weight with packaging 11.55 kg (25.46 lb)

Weight with stand assembly and

cables

Weight without stand assembly

(For wall mount or VESA mount

considerations - no cables)

Weight of stand assembly 2.02 kg (4.45 lb)

Front frame gloss 4~7 GU

626.4 mm (24.66 inches)

292.4 mm (11.51 inches)

200.3 mm (7.89 inches)

8.40 kg (18.52 lb)

5.98 kg (13.18 lb)

About Your Monitor | 13

Environmental Characteristics

Compliant Standards

RoHS Compliant yes

BFR/PVC Free monitor

(excluding cables) Temperature

Operating 0°C to 35°C (32°F to 95°F)

Non-operating –20°C to 60°C (–4°F to 140°F) Humidity

Operating 10% to 80% (non-condensing)

Non-operating 5% to 90% (non-condensing) Altitude

Operating 5,000 m (16,404 ft) (maximum) Non-operating 12,192 m (40,000 ft) (maximum) Thermal dissipation 412 BTU/hour (maximum)

yes

309 BTU/hour (typical)

Power Management Modes

If you have VESA’s DPM-compliant video card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as power save mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power

saving feature.

VESA Modes

Normal operation

Active-off mode

Switch off - - - Off Less than 0.3 W

Horizontal Sync

Active Active Active White 120 W (maximum)**

Inactive Inactive Off White

Vertical Sync

Video Power Indicator Power Consumption

90 W (typical) Less than 0.3 W

(Glowing)

14 | About Your Monitor

The OSD operates only in the normal operation mode. If you press any button in the

Dell UltraSharp 27 Monitor

Press any key on the keyboard or move the mouse or wake it up.

If there is no display, press the monitor button again to select

the correct input source.

UP2718Q

No DP signal from your device.

active-off mode, one of the following message is displayed:

*Zero power consumption in OFF mode can only be achieved by disconnecting the AC mains cable from the monitor. **Maximum power consumption with maximum luminance. Activate the computer and the monitor to gain access to the OSD.

About Your Monitor | 15

Pin Assignments

DP connector (in)

Pin number 20-pin side of theconnected signal cable

1 ML3(n)

2 GND

3 ML3(p)

4 ML2(n)

5 GND

6 ML2(p)

7 ML1(u)

8 GND

9 ML1(p)

10 ML0(n)

11 GND

12 ML0(p)

13 CONFIG1

14 CONFIG2

15 AUX CH (p)

16 GND

17 AUX CH (n)

18 Hot Plug Detect

19 GND

20 +3.3V DP_PWR

16 | About Your Monitor

mDP connector

Pin number 20-pin side of theconnected signal cable

1 GND

2 Hot Plug Detect

3 ML3 (n)

4 CONFIG1

5 ML3 (p)

6 CONFIG2

7 GND

8 GND

9 ML2 (n)

10 ML0 (n)

11 ML2 (p)

12 ML0 (p)

13 GND

14 GND

15 ML1 (n)

16 AUX (p)

17 ML1 (p)

18 AUX (n)

19 GND

20 +3.3V DP_PWR

About Your Monitor | 17

HDMI connector

Pin number 19-pin side of theconnected signal cable

1 TMDS DATA 2+

2 TMDS DATA 2 SHIELD

3 TMDS DATA 2-

4 TMDS DATA 1+

5 TMDS DATA 1 SHIELD

6 TMDS DATA 1-

7 TMDS DATA 0+

8 TMDS DATA 0 SHIELD

9 TMDS DATA 0-

10 TMDS CLOCK+

11 TMDS CLOCK SHIELD

12 TMDS CLOCK-

13 CEC

14 Reserved (N.C. on device)

15 DDC CLOCK (SCL)

16 DDC DATA (SDA)

17 DDC/CEC Ground

18 +5 V POWER

19 HOT PLUG DETECT

18 | About Your Monitor

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