Dell UP2718Q User Manual

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Dell UltraSharp UP2718Q User’s Guide

Model: UP2718Q Regulatory model: UP2718Qt

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions.

All other marks and names mentioned herein may be trademarks of their respective companies.

2017 – 05 Rev. A00

Contents

About Your Monitor ..................................... 5

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Identifying Parts and Controls. . . . . . . . . . . . . . . . . . . . . . . . . 7

Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Plug-and-Play. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

LCD Monitor Quality and Pixel Policy . . . . . . . . . . . . . . . . . . . 20

Setting Up the Monitor.................................. 21

Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . . . . . . . 24

Adjusting the Rotation Display Settings of Your System . . . . . . . . 25

Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Removing the Monitor Stand . . . . . . . . . . . . . . . . . . . . . . . . 29

Wall Mounting (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Operating the Monitor .................................. 31

Turning on the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . 31

Using the On-Screen Display (OSD) Menu. . . . . . . . . . . . . . . . . 34

Contents | 3

Troubleshooting .......................................50

Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Universal Serial Bus (USB) Specific Problems . . . . . . . . . . . . . . . 55

Appendix .............................................. 56

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

FCC Notices (U.S. only) and Other Regulatory Information . . . . . . 56

Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

4 | Contents

About Your Monitor

Package Contents

Your monitor ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing.

NOTE: Some items may be optional and may not ship with your monitor.

Somefeatures or media may not be available in certain countries.

Monitor

Stand riser

Stand base

Power cable (varies by country)

USB 3.0 upstream cable (enables the USB ports on the monitor)

DP cable (DP to mDP)

About Your Monitor | 5

HDMI cable

PremierColor

•Drivers and documentation media

Serial No.

CN0NGD827444555I066L

Tester

Test

CA-310/CA-210 CA-2000S

Equipment

Chroma 2326/2235/2233

•Quick Setup Guide

•Safety, Environmental, and

12345

0.05 0.10 0.06 0.05 0.14 678910

0.10 0.05 0.02 0.05 0.09 11 12 13 14 15

0.08 0.04 0.00 0.02 0.07 16 17 18 19 20

0.12 0.10 0.22 0.16 0.10

Regulatory Information

21 22 23 24 25

0.07 0.13 0.02 0.03 0.13

Drivers and Documentation

™

UltraSharp UP2718Q MonitorDell

P/N FV07F Rev. A00 P/N 790.A1U39.0001

May 2017

Made in China

Contents:

• Device drivers

• Quick Setup Guide

• User's Guide

• Dell Display Manager Software

• Color Calibration Software

Software Development Kit driver

•

UP2718Q Color Calibration Factory Report

Every Dell UP2718Q is shipped incorporating pre-tuned sRGB and AdobeRGB with average DeltaE<2. Color and Luminance Uniformity is adjusted across the screen to meet DeltaE<2 and 97-102% respectively. This helps prevent significant color inconsistency or inaccuracy. In addition, a tighter grey-scale tracking helps enable ultrasmooth color gradation.

Be assured of Accurate, Precise and Consistent Onscreen Color with every Dell Ultrasharp UP2718Q.

sRGB Avg. Delta E < 2Adobe RGB Avg. Delta E < 2

Grey-Scale TrackingGamma

Brightness Uniformity (x,y, Y) Ref to Center Color Uniformity Delta E (L*a*b*) Ref to Center

12345

100% 100%100% 100%100%

678910

100% 100%100% 100%100%

11 12 13 14 15

100% 100%100% 100%100%

16 17 18 19 20

100% 100%100% 100%100%

21 22 23 24 25

100% 100%100% 100%100%

•Factory Calibration Report

Product Features

The Dell UltraSharp UP2718Q monitor has an active matrix, thinfilm transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include:

• 68.47 cm (27-inch) active area display (Measured diagonally) 3840 x 2160 (16:9 aspect ratio) resolution, plus full-screen support for lower resolutions.

• Tilt, swivel, pivot and vertical extension adjustment capabilities.

• Removable pedestal and Video Electronics Standards Association (VESA™) 100 mm

mounting holes for flexible mounting solutions.

• Extensive digital connectivity with DP, mDP, HDMI, and USB 3.0 helps future-proof your monitor.

• Supports major color space standards for Adobe RGB, sRGB, REC2020,REC709 and DCI-P3.

• Plug and play capability if supported by your system.

• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.

• Software and documentation media includes an information file (INF), Image

color Matching File (ICM), Dell Display Manager software application and product documentation.

• Security lock slot.

• Supports Asset Management Capability.

• Arsenic-Free glass and Mercury-Free for Panel only.

• Energy Gauge shows the energy level being consumed by the monitor in real time.

• 0.3 W standby power when in the sleep mode.

• Compliance to ULTRA HD PREMIUM™ certification mark. (ULTRA HD PREMIUM™

logo is a trademark of UHD Alliance, Inc.)

• Optimize eye comfort with a flicker-free screen.

NOTE: The possible long-term effects of blue light emission from the monitor may cause damage to the eyes, including eye fatigue or digital eye strain. ComfortView feature is designed to reduce the amount of blue light emitted from the monitor to optimize eye comfort.

6 | About Your Monitor

Identifying Parts and Controls

Front view

1 2

Label Description 1 Function buttons (For more information, see Operating the Monitor) 2 Power on/off button (with LED indicator)

About Your Monitor | 7

Back View

1 2

3 4

UP2718Q

Flat Panel Monitor / Monitor Plano Panel / Moniteur à éc ran plat / 䃠޳桨֘ Model No. / Modelo / Numéro de modèle /ֺ垹:

UP2718Qt Input Rating / Entrada / Daya Tegangan / Tension d’entrée: 100-240V ~ 50/60Hz X.XA 忼ҵ朅࢛ сࡶ朅⺷100-240ѥࣔ,

1.6 ؍ׁ 50/60૙咬

Consumo de energía: XX.X Wh Consumo de energía en modo de espera: X.XX Wh

Удельная мощность рабочего режима - X,XXX Вт/см Потребляемая мощность изделием в режиме ожидания - X,XX Вт Потребляемая мощность изделием в выключенном режиме - X,XX Вт

Made in China / Fabricado en China / Fabriqués en Chine/ Сделано в Китае /

娸ଭ

֪ Иⴚ



Apparatet må tilkoples jordet stikkontakt. Apparaten skall anslutas till jordat uttag. Apparatets stikprop skal tilsluttes en stikkontakt med jord, som giver forbindelse til stikproppens jord. Laite on liitettävä suojakoskettimilla varustettuun pistorasiaan. 㐔㷡㢬ஔWistron Corporation Wistron InfoComm (Zhongshan) Corporation 㥐㦤㣄aGWistron InfoComm (Zhongshan) Corporation

XUXXXXXX-XXXXX

A/S!㜤⢱㷌:080-854-0066

MSIP-REM-WT1-UP2718Qt

㥐㦤ạ 㩅ạ

CAN ICES-3 (B)/NMB-3(B)

Low Blue Light

Flicker Free

Content

Raheen Business Park Limerick Ireland www.dell.com

www.tuv.com

1419033928

XXXXXXXXXX

1419033926

ID XXXXXXXXXX

И005-16

XXXXX

R43004

ઊ寉 ҅惐چ㔼⟆؞嫌ԃ

䝕䝹ᰴᘧ఍♫

RoHS

XXXXXX-XX

DELL UP2718Q

Flat Panel Monitor / 䃠޳ު֘ Model No. / ֺ՚ UP2718Qt Input Rating / ૿ҵ࢛  100-240V ~ 50/60Hz XXA Made in China / Ӳଭ֪ И֢ Manufactured date /࡬䙖ᰛᵕ

Label Description Use 1 VESA mounting holes (100 mm x

100 mm-behind attached VESA cover)

2 Regulatory label Lists the regulatory approvals. 3 Stand release button Release stand from monitor. 4 Security lock slot Secures monitor with security cable lock

5 Barcode, serial number, and Service

Tag label

6 Dell soundbar mounting slots Attaches the optional Dell soundbar.

7 Cable management slot Use to organize cables by placing them

Wall mount monitor using VESAcompatible wall mount kit (100 mm x 100 mm).

(sold separately). Refer to this label if you need to contact

Dell for technical support.

NOTE: Please remove the plastic strip covering the mounting slots before affixing the Dell Soundbar. Dell soundbar is sold separately.

through the slot.

8 | About Your Monitor

Side View

123 4

56 78

Bottom View

USB downstream port

Port with battery icon supports BC 1.2.

Label Description Use

1 AC power connector To connect the monitor power cable. 2 HDMI 1 connector 3 HDMI 2 connector 4 DP connector (in) Connect your computer with DP cable. 5 mDP connector (in) Connect your computer with DP to mDP cable. 6 Audio line-out port Connect speakers to playback audio coming through

Connect your computer with HDMI cable.

HDMI or DP audio channels. Only supports 2-channel audio.

NOTE: The audio line-out port does not support headphones.

WARNING: Excessive sound pressure from earphones or headphones can cause hearing damage or loss.

About Your Monitor | 9

7 USB upstream ports Connect the USB cable that comes with your monitor

to the computer. Once this cable is connected, you can use the USB downstream connectors on the monitor.

8 USB downstream ports Connect your USB device. You can only use this

connector after you have connected the USB cable to the computer and USB upstream connector on the monitor. Port with battery icon supports BC 1.2.

9 Stand lock Lock the stand to the monitor using a M3 x 6 mm

screw (screw not included).

Monitor Specifications

Screen type Active matrix - TFT LCD Panel type In-plane switching Technology Aspect ratio 16:9 Viewable image dimensions

Diagonal 68.47 cm (27 inches) Active Area

Horizontal 596.74 mm (23.49 inches)

Vertical 335.66 mm (13.21 inches) Area 200301.7 mm2 (310.47 inches2) Pixel pitch 0.1554 mm x 0.1554 mm Pixel per inch (PPI) 163

Viewing angle

Horizontal 178° (typical) Vertical 178° (typical)

Brightness 400 cd/m² (typical)

1000 cd/m² (peak)

Contrast ratio 1000 to 1 (typical)

20,000 to 1 (peak) Display screen coating Anti-glare treatment of the front polarizer (3H) hard coating Backlight White LED, Direct type system Response Time (Gray to

Gray) Color depth 1.07 Billion colors Color gamut* 100% Adobe RGB

Calibration accuracy Delta E < 2 (average)

6 ms (FAST mode)

8 ms (NORMAL mode)

100% sRGB

97.7% DCI-P3

76.9% REC2020

10 | About Your Monitor

Connectivity •1 x DP 1.4 (HDCP 1.4/2.2)

•1 x mDP 1.4 (HDCP 1.4/2.2)

•2 x HDMI 2.0a (HDCP 1.4/2.2)

•2 x USB 3.0 downstream port

•2 x USB 3.0 with BC1.2 charging capability at 2A (max)

•2 x USB 3.0 upstream port

•1 x Analog audio line out (3.5mm jack)

Border width (edge of monitor to active area)

Adjustability

Height adjustable stand 145 mm Tilt -5° to 21° Swivel -45° to 45°

Pivot 0° to 90° Cable management Yes Dell Display Manager

(DDM) Compatibility Security Security lock slot (cable lock sold separately) Anti-theft

NOTE *: at panel native only, under Custom Mode preset.

13.79 mm (Top/Left/Right)

17.59 mm (Bottom)

Easy Arrange and other key features

stand lock slot (to panel)

Resolution Specifications

Horizontal scan range Vertical scan range 24 Hz to 75 Hz (DP/HDMI) Maximum preset resolution 3840 x 2160 at 60 Hz Video display capabilities

(DP & HDMI playback)

30 kHz to 140 kHz (DP/HDMI)

480p, 576p, 720p, 1080i, 1080p, UHD

About Your Monitor | 11

Preset Display Modes

(kHz)

Vertical)

Horizontal

Display Mode

720 x 400 31.5 70.0 28.3 -/+ VESA, 640 x 480 31.5 60.0 25.2 -/VESA, 640 x 480 37.5 75.0 31.5 -/VESA, 800 x 600 37.9 60.0 40.0 +/+ VESA, 800 x 600 46.9 75.0 49.5 +/+ VESA, 1024 x 768 48.4 60.0 65.0 -/VESA, 1024 x 768 60.0 75.0 78.8 +/+ VESA, 1280 x 1024 64.0 60.0 108.0 +/+ VESA, 1280 x 1024 80.0 75.0 135.0 +/+ VESA, 1600 x 1200 75.0 60.0 162.0 +/+ VESA, 1920 x 1080 67.5 60.0 148.5 +/+

VESA, 2560 x 1440-R 88.787 59.95 241.5 +/-

VESA, 3840 x 2160 65.68 30.0 262.75 +/+ VESA, 3840 x 2160 133.313 60.0 533.25 +/+ VESA, 3840 x 2160 135.0 60.0 594.0 +/+

Frequency

Vertical Frequency (Hz)

Pixel Clock (MHz)

Sync Polarity (Horizontal/

Electrical Specifications

Video input signals •Digital video signal for each dierential line.

Per dierential line at 100 ohm impedance.

•DP/HDMI signal input support

Input voltage/ frequency/ current

Inrush current 120 V: 30 A (Max.)

100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.8 A (maximum)

240 V: 60 A (Max.)

12 | About Your Monitor

Physical Characteristics

Connector type •DP connector

•mDP connector

•HDMI connector (x 2 ports)

•Audio line-out

•USB 3.0 connector

(Port with battery icon supports BC 1.2)

Signal cable type (in-box) DP to mDP, 1.8 M cable

HDMI 1.8 M cable USB 3.0, 1.8 M cable

Dimensions (with stand)

Height (extended) 547.1 mm (21.54 inches)

Height (compressed) 402.6 mm (15.85 inches)

Width 626.4 mm (24.66 inches)

Depth 200.3 mm (7.89 inches)

Dimensions (without stand)

Height 369.1 mm (14.53 inches)

Width

Depth 64.4 mm (2.54 inches)

Stand dimensions

Height (extended) 433.4 mm (17.06 inches)

Height (compressed) 387.0 mm (15.24 inches)

Width

Depth

Weight

Weight with packaging 11.55 kg (25.46 lb)

Weight with stand assembly and

cables

Weight without stand assembly

(For wall mount or VESA mount

considerations - no cables)

Weight of stand assembly 2.02 kg (4.45 lb)

Front frame gloss 4~7 GU

626.4 mm (24.66 inches)

292.4 mm (11.51 inches)

200.3 mm (7.89 inches)

8.40 kg (18.52 lb)

5.98 kg (13.18 lb)

About Your Monitor | 13

Environmental Characteristics

Compliant Standards

RoHS Compliant yes

BFR/PVC Free monitor

(excluding cables) Temperature

Operating 0°C to 35°C (32°F to 95°F)

Non-operating –20°C to 60°C (–4°F to 140°F) Humidity

Operating 10% to 80% (non-condensing)

Non-operating 5% to 90% (non-condensing) Altitude

Operating 5,000 m (16,404 ft) (maximum) Non-operating 12,192 m (40,000 ft) (maximum) Thermal dissipation 412 BTU/hour (maximum)

yes

309 BTU/hour (typical)

Power Management Modes

If you have VESA’s DPM-compliant video card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as power save mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power

saving feature.

VESA Modes

Normal operation

Active-off mode

Switch off - - - Off Less than 0.3 W

Horizontal Sync

Active Active Active White 120 W (maximum)**

Inactive Inactive Off White

Vertical Sync

Video Power Indicator Power Consumption

90 W (typical) Less than 0.3 W

(Glowing)

14 | About Your Monitor

The OSD operates only in the normal operation mode. If you press any button in the

Dell UltraSharp 27 Monitor

Press any key on the keyboard or move the mouse or wake it up.

If there is no display, press the monitor button again to select

the correct input source.

UP2718Q

No DP signal from your device.

active-off mode, one of the following message is displayed:

*Zero power consumption in OFF mode can only be achieved by disconnecting the AC mains cable from the monitor. **Maximum power consumption with maximum luminance. Activate the computer and the monitor to gain access to the OSD.

About Your Monitor | 15

Pin Assignments

DP connector (in)

Pin number 20-pin side of theconnected signal cable

1 ML3(n)

2 GND

3 ML3(p)

4 ML2(n)

5 GND

6 ML2(p)

7 ML1(u)

8 GND

9 ML1(p)

10 ML0(n)

11 GND

12 ML0(p)

13 CONFIG1

14 CONFIG2

15 AUX CH (p)

16 GND

17 AUX CH (n)

18 Hot Plug Detect

19 GND

20 +3.3V DP_PWR

16 | About Your Monitor

mDP connector

Pin number 20-pin side of theconnected signal cable

1 GND

2 Hot Plug Detect

3 ML3 (n)

4 CONFIG1

5 ML3 (p)

6 CONFIG2

7 GND

8 GND

9 ML2 (n)

10 ML0 (n)

11 ML2 (p)

12 ML0 (p)

13 GND

14 GND

15 ML1 (n)

16 AUX (p)

17 ML1 (p)

18 AUX (n)

19 GND

20 +3.3V DP_PWR

About Your Monitor | 17

HDMI connector

Pin number 19-pin side of theconnected signal cable

1 TMDS DATA 2+

2 TMDS DATA 2 SHIELD

3 TMDS DATA 2-

4 TMDS DATA 1+

5 TMDS DATA 1 SHIELD

6 TMDS DATA 1-

7 TMDS DATA 0+

8 TMDS DATA 0 SHIELD

9 TMDS DATA 0-

10 TMDS CLOCK+

11 TMDS CLOCK SHIELD

12 TMDS CLOCK-

13 CEC

14 Reserved (N.C. on device)

15 DDC CLOCK (SCL)

16 DDC DATA (SDA)

17 DDC/CEC Ground

18 +5 V POWER

19 HOT PLUG DETECT

18 | About Your Monitor

Universal Serial Bus (USB)

This section gives you information about the USB ports available on your monitor.

NOTE: Up to 2 A on USB downstream port (port with battery icon) with BC

1.2 compliance devices; up to 0.9 A on the other 2 USB downstream ports.

Your computer has the following USB ports:

• 2 upstream - bottom

• 4 downstream - 2 at left side, 2 at bottom

Power Charging Port - the ports with battery icon supports fast current charging capability if the device is BC 1.2 compatible.

NOTE: The monitor’s USB ports work only when the monitor is on or in the power

save mode. If you turn off the monitor and then turn it on, the attached peripherals may take a few seconds to resume normal functionality.

Transfer speed Data rate Power consumption

SuperSpeed 5 Gbps 4.5 W (Max., each port) Hi-Speed 480 Mbps 2.5 W (Max., each port) Full speed 12 Mbps 2.5 W (Max., each port)

USB upstream port USB downstreamport

Pin number Signal name Pin number Signal name

1 VBUS 1 VBUS

2 D- 2 D-

3 D+ 3 D+

4 GND 4 GND

5 StdB_SSTX- 5 StdA_SSRX-

6 StdB_SSTX+ 6 StdA_SSRX+

7 GND_DRAIN 7 GND_DRAIN

8 StdB_SSRX- 8 StdA_SSTX-

9 StdB_SSRX+ 9 StdA_SSTX+

Shell Shield Shell Shield

About Your Monitor | 19

Plug-and-Play

You can install the monitor in any Plug-and-Play-compatible system. The monitor automatically provides the computer system with its extended display identification data (EDID) using display data channel (DDC) protocols so the computer can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see Operating the Monitor.

LCD Monitor Quality and Pixel Policy

During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: http://www.dell.com/support/monitors.

20 | About Your Monitor

Setting Up the Monitor

Attaching the Stand

NOTE: The stand riser and stand base are detached when the monitor is shipped

from the factory.

NOTE: The procedure below is applicable for the default stand. If you purchased

any other stand, see the documentation shipped with the stand to set it up.

CAUTION: Place monitor on a flat, clean, and soft surface to avoid scratching the

display panel.

UP2718Qt

ֺ垹:



- X,XX Вт

֪ Иⴚ

1.6 ؍ׁ 50/60૙咬

娸ଭ

UP2718Q

Flat Panel Monitor / Monitor Plano Panel / Moniteur à écran plat / 䃠޳桨֘

Model No. / Modelo / Numéro de modèle /

выключенном режиме - X,XX Вт

Input Rating / Entrada / Daya Tegangan / Tension d’entrée: 100-240V ~ 50/60Hz X.XA 忼ҵ朅࢛ сࡶ朅⺷100-240ѥࣔ,

an.

Consumo de energía: XX.X Wh

Raheen Business Park Limerick Ireland

Consumo de energía en modo de espera: X.XX Wh

www.dell.com

Удельная мощность рабочего режима - X,XXX Вт/см

Потребляемая мощность изделием в режиме ожидания Потребляемая мощность изделием в

XXXXX

XUXXXXXX-XXXXX

Made in China / Fabricado en China / Fabriqués en Chine/ Сделано в Китае /

MSIP-REM-WT1-UP2718Qt

Low Blue Light

Content

Apparatet må tilkoples jordet stikkontakt. Apparaten skall anslutas till jordat uttag.

www.tuv.com

1419033928

Apparatets stikprop skal tilsluttes en stikkontakt med jord,

Flicker Free

som giver forbindelse til stikproppens jord Laite on liitettävä suojakoskettimilla varustettuun pistorasia

www.tuv.com

1419033926

㐔㷡㢬ஔWistron Corporation

Wistron InfoComm (Zhongshan) Corporation

XXX

㥐㦤㣄aGWistron InfoComm (Zhongshan) Corporation

XXXXXXX ID

И005-16

A/S!㜤⢱㷌:080-854-0066

㥐㦤ạ 㩅ạ

ઊ寉 ҅惐چ㔼⟆؞嫌ԃ

CAN ICES-3 (B)/NMB-3(B)

R43004 RoHS

XXXXXXXXXX ID

䝕䝹ᰴᘧ఍♫

XXXXXX-XX

UP2718Q



䃠޳ު֘

ֺ՚ UP2718Qt

DELL

Ӳଭ֪ И֢

Flat Panel Monitor /

Model No. / Input Rating / ૿ҵ࢛  100-240V ~ 50/60Hz XXA

Made in China / Manufactured date /࡬䙖ᰛᵕ

DELL UP2718Q

Flat Panel Monitor /

䃠޳ު֘



UP2718Qt ૿ҵ࢛

ֺ՚

Ӳଭ֪ И֢

Model No. / Input Rating / 100-240V ~ 50/60Hz XXA

Made in China / Manufactured date /࡬䙖ᰛᵕ

To attach the monitor stand:

1 Remove the monitor protective cover and place the monitor with its front facing

downward on it.

2 Insert the two tabs on the upper part of the stand to the groove on the back of the

monitor.

3 Press the stand down till it snaps into its place.

Setting Up the Monitor | 21

•Hold the stand base with the triangle mark facing upward.

•Align the stand base protruded blocks to the matching slot on the stand.

•Insert the stand base blocks fully into the stand slot.

22 | Setting Up the Monitor

•Lift the screw handle and turn the screw clockwise.

•After fully tightening the screw, fold the screw handle flat within the recess.

Setting Up the Monitor | 23

Using the Tilt, Swivel, and Vertical Extension

45°

90°

NOTE: This is applicable for a monitor with a stand. If you purchased any other

stand, refer to the respective stand setup guide for set up instructions.

Tilt, Swivel and Vertical Extension

With the stand attached to the monitor, you can tilt the monitor for the most comfortable viewing angle.

NOTE: The stand is detached when the monitor is shipped from the factory.

5°

145 mm

21°

Rotating the Monitor

Before you rotate the monitor, your monitor should be fully vertically extended and fully tilted up to avoid hitting the bottom edge of the monitor.

24 | Setting Up the Monitor

NOTE: To use the Display Rotation function (Landscape versus Portrait view) with

your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates.

NOTE: When in the Portrait View Mode, you may experience performance

degradation in graphic-intensive applications (3D Gaming and etc.).

Adjusting the Rotation Display Settings of Your System

After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your System.

NOTE: If you are using the monitor with a non-Dell computer, you need to go the

graphics driver website or your computer manufacturer website for information on rotating the ’contents’ on your display.

To adjust the Rotation Display Settings:

1 Right-click on the desktop and click Properties. 2 Select the Settings tab and click Advanced.

3 If you have an AMD graphics card, select the Rotation tab and set the preferred

rotation. 4 If you have an nVidia graphics card, click the nVidia tab, in the left-hand column select NVRotate, and then select the preferred rotation. 5 If you have an Intel® graphics card, select the Intel graphics tab, click Graphic Properties, select the Rotation tab, and then set the preferred rotation.

NOTE: If you do not see the rotation option or it is not working correctly, go to

www.dell.com/support and download the latest driver for your graphics card.

Connecting Your Monitor

WARNING: Before you begin any of the procedures in this section, follow the

Safety Instructions.

To connect your monitor to the computer: 1 Turn o your computer. 2 Connect the DP-mDP/HDMI/USB cable from your monitor to

thecomputer. (Vertically extend and tilt the monitor completely to rotate it for cable connection. See Rotating the Monitor.)

3 Switch on your monitor. 4 Select the correct input source at Monitor OSD Menu and turn on your

computer.

NOTE: UP2718Q default setting is DP 1.4. A DP 1.1 Graphic card may not display normally. Please refer to “product specific problems – No image when using DP

connection to the PC” to change default setting.

Setting Up the Monitor | 25

Single monitor connection

mDP

Connecting the DP (or mDP) cable

NOTE: Default is DP port. Select input source on monitor to switch to mDP.

Connecting the HDMI cable

HDMI

Connecting the USB cable

After you have completed connecting the DP-mDP cables, follow the procedure below to connect the USB 3.0 cable to the computer and complete your monitor setup:

1 a. Connect one computer:

Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port

on your computer. b. Connect two computers: Connect the upstream USB 3.0 ports to appropriate USB 3.0 ports on the two

computers. Then use the OSD menu to select between the two USB upstream

sources and input sources. See USB Select Switch.

NOTE: When connecting two computers to the monitor, the monitor’s USB

downstream ports for the keyboard and mouse can be assigned to different input

26 | Setting Up the Monitor

signals from the two computers by changing the USB Selection setting from the OSD menu. (See USB Selection for details)

2 Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor. 3 Plug the power cables for your computer and monitor into nearby outlet.

USB

a. Connect one computer

USB

b. Connect two computers

4 Turn On the monitor and the computer.

If your monitor displays an image, installation is complete. If it does not display an

image, see Troubleshooting.

Requirements to view or playback HDR content

(1) via Ultra BluRay DVD or Game consoles Ensure the DVD player and Game consoles are HDR capable, eg Panasonic DMP-

UB900, x-Box One S, PS4 Pro. Download and install the appropriate graphics card

drivers, see below.

(2) via PC

Ensure the graphics card used is HDR capable, ie HDMI2.0a or DP1.4(with HDR

option) compliant and HDR graphics driver is installed. HDR capable player

application must be used, eg Cyberlink PowerDVD 17, Windows 10 Movies and TV

app.

Setting Up the Monitor | 27

For example Dell XPS8910, Alienware Aurora R5, bundled with the below graphics

cards.

Dell Graphics driver with HDR support: Refer to Dell support page to download the

latest graphics driver that supports HDR playback for your PC/Notebook.

Nvidia HDR capable Nvidia graphics cards: GTX1070, GTX1080, P5000, P6000, etc. For

a full range of HDR capable Nvidia graphics cards please refer to Nvidia website

www.nvidia.com

Driver that supports Full Screen Playback mode(eg PC games, UltraBluRay players),

HDR on Win10 Redstone 2 OS: 381.65 or later.

AMD HDR capable AMD graphics cards: RX480, RX470, RX460, WX7100, WX5100,

WX4100, etc. For a full range of HDR capable AMD graphics cards please refer to

www.amd.com Check HDR driver support information and download the latest

driver from www.amd.com.

Intel (Integrated Graphics) HDR capable system: CannonLake or later Suitable HDR player: Windows 10 Movies and TV app OS with HDR support: Windows 10 Redstone 3

Driver with HDR support: visit downloadcenter www.intel.com for the latest HDR

driver

NOTE:HDR playback via OS (eg playback of HDR in a window within desktop)

requires Win 10 Redstone 2 or later with appropriate player applications, eg PowerDVD17. Playing back protected content will require appropriate DRM software and/or hardware, eg Microsoft Playready(TM). Please refer to Microsoft website for HDR support information.

28 | Setting Up the Monitor

Organizing Your Cables

After attaching all necessary cables to your monitor and computer, (see Connecting

Your Monitor for cable attachment) organize all cables as shown above.

Removing the Monitor Stand

CAUTION: To prevent scratches on the LCD screen while removing the stand,make sure that the monitor is placed on a soft, clean surface.

NOTE: The procedure below is applicable for the default stand. If you

purchased any other stand, see the documentation shipped with the stand to set it up.

To remove the stand: 1 Place the monitor on a soft cloth or cushion.

2 Press and hold the stand-release button. 3 Lift the stand up and away from the monitor.

Setting Up the Monitor | 29

Wall Mounting (Optional)

UP2718Q

Flat Panel Monitor / Monitor Plano Pane l / Moniteu r à écran p lat / 䃠޳桨֘ Model No. / Modelo / Numéro de modèle / ֺ垹:

UP2718Qt Input Rating / Entrada / Daya Tegangan / Tension d’entrée: 1 00-240V ~ 50/60Hz X.XA 忼ҵ朅࢛ сࡶ朅⺷100-240ѥࣔ, 1.6 ؍ׁ 50/60૙咬

Consumo de energía: XX.X Wh Consumo de energía en modo de espera: X.XX Wh

Made in China / Fabricado en China / Fabriqués en Chine/ Сделано в Китае / Apparatet må tilkoples jordet stikkontakt. Apparaten skall anslutas till jordat uttag. Apparatets stikprop skal tilsluttes en stikkontakt med jord, som giver forbindelse til stikproppens jord. Laite on liitettävä suojakoskettimilla varustettuun pistorasiaan. 㐔㷡㢬ஔWistron Corporation Wistron InfoComm (Zhongshan) Corporation 㥐㦤㣄aGWistron InfoComm (Zhongshan) Corporation

XUXXXXXX-XXXXX

A/S!㜤⢱㷌:080-854-0066

MSIP-REM-WT1-UP2718Qt

㥐㦤ạ 㩅ạ

CAN ICES-3 (B)/NMB-3(B)

Flicker Free

www.tuv.com

XXXXXXXXXX

1419033926

ID XXXXXXXXXX

И005-16

R43004

䝕䝹ᰴᘧ఍♫

RoHS

XXXXXX-XX

DELL UP2718Q

Flat Panel Monitor / 䃠޳ު֘ Model No. / ֺ՚ UP2718Qt Input Rating / ૿ҵ࢛  100-240V ~ 50/60Hz XXA Made in China / Ӳଭ֪ И֢ Manufactured date /࡬䙖ᰛᵕ

娸ଭ

֪ Иⴚ



Low Blue Light Content

Raheen Business Park Limerick Ireland www.dell.com

www.tuv.com ID

1419033928

XXXXX

ઊ寉 ҅惐چ㔼⟆؞嫌ԃ

NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit.

Refer to the instructions that come with the VESA-compatible wall mounting kit. 1 Place the monitor on a soft cloth or cushion on a stable, ﬂat table. 2 Remove the stand. 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover. 4 Attach the mounting bracket from the wall mounting kit to the monitor. 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit.

NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum

weight/load bearing capacity of 5.98 kg (13.18 lb).

30 | Setting Up the Monitor

Operating the Monitor

654321

Turning on the Monitor

Press the button to turn on the monitor.

Using the Front Panel Controls

Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.

Operating the Monitor | 31

The following table describes the front panel buttons:

Front-Panel Button Description 1

Shortcut key: Preset Modes

Shortcut key:

Brightness/Contrast

Shortcut key:

Input Source

Use this button to choose from a list of preset colormodes.

Use this button to directly access the “Brightness/ Contrast” menu.

Use this button to choose from a list of Input Source.

Use this menu button to launch the on-screen display (OSD) and select the OSD menu.

See Accessing the Menu System.

Use this button to go back to the main menu or exit the OSD main menu.

Exit

Power (with power light

indicator)

Use the Power button to turn the monitor On and Off. The white LED indicates the monitor is On and fully functional.

A glowing white LED indicates DPMS Power Save Mode.

32 | Operating the Monitor

Front-Panel Button

2 3

Use the buttons on the front of the monitor to adjust the image settings.

Front Panel Button Description

Use the Up (increase) and Down (decrease) keys to adjust items in the OSD menu.

Up Down

Back

Use the OK button to confirm your selection.

Use the Back button to go back to the previous menu.

Operating the Monitor | 33

Using the On-Screen Display (OSD) Menu

Dell UltraSharp 27 Monitor

Brightness/Contrast

PIP/PBP

USB Selection

Color

Display

Input Source

Personalize

Others

75%

Accessing the Menu System

NOTE: Any changes you make using the OSD menu are automatically saved if youmove to another OSD menu, exit the OSD menu, or wait for the OSD menu todisappear.

1 Press the button to launch the OSD menu and display the main menu.

2 Press the and buttons to move between options. As you move from one

icon to another, the option name is highlighted.

3 Press the or or button once to activate the highlighted option.

4 Press the and buttons to select the desired parameter.

5 Press to enter the slide bar and then use the or button, according to the

indicators on the menu, to make your changes.

6 Select the to return to previous menu or to accept and return to previous

menu.

34 | Operating the Monitor

Icon Menu and

Dell UltraSharp 27 Monitor

Brightness/Contrast

PIP/PBP

USB Selection

Color

Display

Input Source

Personalize

Others

75%

Dell UltraSharp 27 Monitor

Brightness/Contrast

PIP/PBP

USB Selection

Color

Display

Input Source

Personalize

Others

mDP

HDMI1

HDMI2

Auto select

Reset Input Source

Description

Submenus Brightness/

Use this menu to activate Brightness/Contrast adjustment.

Contrast

Brightness Brightness adjusts the luminance of the backlight

(minimum 0; maximum 100). Press the button to increase brightness. Press the button to decrease brightness.

Contrast Adjust the Brightness first, and then adjust Contrast only if

further adjustment is necessary. Press the button to increase contrast and press the

button to decrease contrast (between 0 and 100). Contrast adjusts the difference between darkness and

lightness on the monitor.

Input Source Use the Input Source menu to select between different

video inputs that are be connected to your monitor.

DP Select DP input when you are using the DP (DisplayPort)

connector.

Use to select the DP input source.

Operating the Monitor | 35

Icon Menu and

Dell UltraSharp 27 Monitor

Brightness/Contrast

PIP/PBP

USB Selection

Color

Display

Input Source

Personalize

Others

Input Color Format

Preset Modes

Reset Color

Standard

RGB

Description

Submenus

mDP Select mDP input when you are using the

mDP (mini DisplayPort) connector.

Use to select the mDP input source.

HDMI 1

Select the HDMI 1 input when you are using the HDMI connector.

Use to select the HDMI 1 input source.

HDMI 2 Select the HDMI 2 input when you are using the HDMI

connector. Use to select the HDMI 2 input source.

Auto Select

Use to select Auto Select, the monitor scans for available input sources.

Reset Input Source

Resets your monitor’s Input Source settings to the factory defaults.

Color Use the Color menu to adjust the color setting mode.

36 | Operating the Monitor

Icon Menu and

Dell UltraSharp 27 Monitor

Brightness/Contrast

PIP/PBP

USB Selection

Color

Display

Input Source

Personalize

Others

Preset Modes

Movie

Game

ComfortView

Color Temp.

Color Space

Custom Color

Standard

Submenus

Description

Preset Mode When you select Preset Modes, you can choose Standard,

ComfortView, Movie, Game,Color Temp., Color Space, or Custom Color from the list.

•Standard: Default color settings. This is the default preset mode.

•ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes.

NOTE: To reduce the risk of eye strain and neck/arm/back/ shoulders pain from using the monitor for long periods of time, we suggest you to :

• Set the screen about 20 to 28 inches (50-70 cm) from

your eyes.

• Blink frequently to moisten or rewet your eyes when

working with the monitor.

• Take regular and frequent breaks for 20 minutes every

two hours.

• Look away from your monitor and gaze at a distant

object at 20 feet away for at least 20 seconds during the breaks.

• Perform stretches to relieve tension in the neck/arm/

back/shoulders during the breaks.

•Movie: Ideal for movies.

•Game: Ideal for most gaming applications.

•Color Temp.: The screen appears warmer with a red/yellow

tint with slider set at 5,000K or cooler with blue tint with slider set at 10,000K.

NOTE: When Smart HDR is ON, Movie and Game preset modes will operate with backlight local dimming.

Operating the Monitor | 37

Icon Menu and

Dell UltraSharp 27 Monitor

Brightness/Contrast

PIP/PBP

USB Selection

Color

Display

Input Source

Personalize

Others

Preset Modes

CAL1 YYYY-MM-DD

YYYY-MM-DD

Adobe RGB

sRGB

DCI-P3

REC2020

REC709

CAL2

Submenus

Description

•Color Space: Allows users to select the color space: Adobe RGB, sRGB,DCI-P3, REC2020,REC709,CAL1, CAL2.

– Adobe RGB: This mode is compatible with Adobe

RGB (100% coverage). – sRGB: Emulates 100% sRGB. – DCI-P3: This mode reproduces 97.7% of DCI-P3

digital cinema color standard. – REC2020: This mode matches 76.9% REC2020

standard. – REC709: This mode matches 100% REC709 standard. – CAL1/CAL2: User calibrated preset mode using Dell

Ultrasharp Color Calibration Software or other Dell

approved software. Dell Ultrasharp Color Calibration

Software works with the X-rite colorimeter i1Display

Pro. The i1Display Pro can be purchased from the

Dell Electronics, Software and Accessories website.

NOTE: Accuracy of sRGB, Adobe RGB, REC2020,REC709, DCI-P3, CAL1 and CAL2 are optimized for RGB input color

format. NOTE: Factory Reset will remove all calibrated data in CAL1

and CAL2.

NOTE: YYYY-MM-DD depicts last calibration date. If this

space is blanked it means no calibration was saved.

38 | Operating the Monitor

Icon Menu and

Submenus

Description

•Custom Color: Allows you to manually adjust the color settings. Press the and buttons to adjust the Red, Green, and Blue values and create your own preset color mode.

Use the and buttons to select the Gain, Offset, Hue,

Saturation.

Dell UltraSharp 27 Monitor

Custom Color

Gain

Oset

Hue

Saturation

– Gain: Select it to adjust input RGB signal gain level

(default value are 100).

– Offset: Select it to adjust RGB black-level offset value

(default value are 50) to control your monitor base color.

– Hue: Select it to adjust RGBCMY hue value

individually (default value are 50).

– Saturation: Select it to adjust RGBCMY saturation

value individually (default value are 50).

Operating the Monitor | 39

Icon Menu and

Dell UltraSharp 27 Monitor

Brightness/Contrast

PIP/PBP

USB Selection

Color

Display

Input Source

Personalize

Others

Input Color Format

RGB

YPbPr

Dell UltraSharp 27 Monitor

Brightness/Contrast

PIP/PBP

USB Selection

Color

Display

Input Source

Personalize

Others

Normal

O

Response Time

Sharpness

Uniformity Compensation

Smart HDR

Wide 16:9

Vivid

Aspect Ratio

Reset Display

Submenus

Input Color Format

Description

Allows you to set the video input mode to: RGB: Select this option if your monitor is connected to a

computer (or DVD player) using the HDMI or DP-mDP cable. YPbPr: Select this option if your DVD player supports only

YPbPr output.

Hue

Use or to adjust the hue from 0 to 100. NOTE: Hue adjustment is available only for Movie and Game

mode.

Saturation

Use or to adjust the saturation from 0 to 100. NOTE: Saturation adjustment is available only for Movie and

Game mode.

Reset Color Resets your monitor’s color settings to the factory defaults.

Display Use the Display menu to adjust image.

40 | Operating the Monitor

Icon Menu and

Dell UltraSharp 27 Monitor

Brightness/Contrast

PIP/PBP

USB Selection

Color

Display

Input Source

Personalize

Others

OPIP/PBP Mode

Submenus

Aspect Ratio Adjust the image ratio to Wide 16:9, Auto Resize, 4:3, or 1:1. Sharpness Makes the image look sharper or softer.

Response Time Allows you to set the Response Time to Normal or Fast.

Description

Use or to adjust the sharpness from ‘0’ to ‘100’.

Uniformity Compensation

Select screen brightness and color uniformity compensation settings.

Uniformity Compensation adjusts different areas of the screen with respect to the center to achieve uniform brightness and color over the entire screen.

Smart HDR Allow you to set the HDR to OFF, Normal or Vivid.

NOTE:Vivid maps to REC 2020. Normal maps to DCI-P3.

Reset Display Restores the display settings to factory defaults.

PIP/PBP This function brings up a window displaying image from

another input source. Thus you can watch two images from different sources at the same time.

Main Window

DP mDP HDMI 1 HDMI 2

Sub - Window

DP X √ √ √

mDP √ X √ √ HDMI 1 √ √ X √ HDMI 2 √ √ √ X

Operating the Monitor | 41

Icon Menu and

PIP Small PIP Large PBPO

Submenus

PIP/PBP Mode Adjusts the PBP (Picture by Picture) model to PIP Small, PIP

PIP/PBP (Sub) Select between the different video signals that may be

PIP Location Select PIP sub-window position.

USB Select Switch

Audio Allows you to set the audio source from the main window or

Contrast (Sub) Change Contrast settings of Sub video.

Description

Large, or PBP. You can disable this feature by selecting Off.

connected to your monitor for the PIP/PBP sub-window.

Use or to browse and to select Top-Right, Top- Left, Bottom-Right, or Bottom-left.

Select to switch between the USB upstream sources in PBP mode.

the sub-window.

42 | Operating the Monitor

Icon Menu and

Dell UltraSharp 27 Monitor

Brightness/Contrast

PIP/PBP

USB Selection

Color

Display

Input Source

Personalize

Others

HDMI 1

USB 1

USB 2

Description

Submenus USB Selection Select the USB upstream signals from the list: DP, mDP

and HDMI, thus the monitor’s USB downstream port (eg. keyboard and mouse) can be used by the current input signals when connecting a computer to either one of the upstream ports.

The display and USB upstream ports connection can be changed by selecting the input source function.

When you use only one upstream port, the connected upstream port is active.

NOTE: To prevent data damage or loss, before changing USB upstream ports, make sure that NO USB storage devices are in use by the computer connected to the monitor’s USB upstream port.

USB 1

USB 2

Use the to Indicate the input signal for USB 1.

Use the to Indicate the input signal for USB 2.

Operating the Monitor | 43

Icon Menu and

Dell UltraSharp 27 Monitor

Brightness/Contrast

PIP/PBP

USB Selection

Color

Display

Input Source

Personalize

Others

English

20 s

Transparency

Language

Timer

Reset Menu

Dell UltraSharp 27 Monitor

Brightness/Contrast

PIP/PBP

USB Selection

Color

Display

Input Source

Personalize

Others

On During Active

O During Standby

Power Button LED

Shortcut Key 3

USB

Monitor Sleep

Input Source

Brightness/Contrast

Enable

Preset Modes

Shortcut Key 2

Reset Personalization

Shortcut Key 1

Description

Submenus Menu Select this option to adjust the settings of the OSD, such as,

the languages of the OSD, the amount of time the menu remains on screen, and so on.

Language Set the OSD display to one of eight languages.

(English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).

Transparency Select this option to change the menu transparency by using

and (min. 0 / max. 100).

Timer OSD Hold Time: Sets the length of time the OSD remains

active after you press a button. Use the and buttons to adjust the slider in 1-second

increments, from 5 to 60 seconds.

Reset Menu

Restore the menu settings to factory defaults.

Personalize Select from Preset Modes, Brightness/Contrast, Input

Source, Aspect Ratio,PBP Mode, or Smart HDRand set as

shortcut key.

Power Button LED

Allows you to set the state of the power light to save energy.

44 | Operating the Monitor

Icon Menu and

Description

Submenus

USB Allows you to enable or disable USB function during monitor

standby mode.

NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is unplugged. This option will be greyed out when the USB upstream cable plugs in.

Monitor Sleep

Sleep After Timeout: Monitor goes into sleep after timeout.

Never: Monitor never goes into sleep.

Reset

Restores shortcut keys to factory defaults.

Personalization

Other

Dell UltraSharp 27 Monitor

Brightness/Contrast

Input Source

Color

Display

PIP/PBP

USB Selection

Personalize

Others

Select this option to adjust the OSD settings, suchas the

DDC/CI, LCD conditioning, and so on.

Display Info Displays the monitor’s current settings.

Display Info

Auto Rotation

DDC/C

Firmware

Acknowledge SDK Access

Reset Others

Factory Reset

OLCD Conditioning

M2T101

Enable

Auto Rotation The OSD shall be rotated to clockwise or anti-clockwise

depending on the direction of the display is pivoted.

Operating the Monitor | 45

Icon Menu and

Dell UltraSharp 27 Monitor

Brightness/Contrast

PIP/PBP

USB Selection

Color

Display

Input Source

Personalize

Others

O

DDC/CI

Submenus

DDC/CI DDC/CI (Display Data Channel/Command Interface) allows

Description

you to adjust the monitor settings using software on your computer.

Select Off to turn off this feature. Enable this feature for best user experience and optimum

performance of your monitor.

LCD Conditioning

Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. Select On to start the process.

Dell UltraSharp 27 Monitor

Brightness/Contrast

Input Source

Color

Display

PIP/PBP

USB Selection

Personalize

Others

LCD Conditioning

O

Firmware Firmware version

Acknowledge

to compensate for LED aging.

SDK Access Reset Others Restores other settings, such as DDC/CI, to factorydefaults.

Factory Reset Restores all OSD settings to the factory defaults.

NOTE: This monitor has a built-in feature to automatically calibrate the brightness

Allow you to acknowledge application’s access to monitor.

46 | Operating the Monitor

OSD Warning Messages

Dell UltraSharp 27 Monitor

The current input timing is not supported by the monitor display. Please

change your input timing to

listed timing as per the monitor speciﬁcations.

3840x2160, 60Hz or any other monitor

UP2718Q

Dell UltraSharp 27 Monitor

The function of adjusting display setting using PC

application will be disabled.

Do you wish to disable DDC/CI function?

Yes No

UP2718Q

Dell UltraSharp 27 Monitor

Entering Power Save Mode.

UP2718Q

When the monitor does not support a particular resolution mode, you can see the following message:

This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 3840 x 2160.

You can see the following message before the DDC/CI function is disabled:

When the monitor enters the Power Save mode, the following message appears:

Operating the Monitor | 47

Activate the computer and wake up the monitor to gain access to the OSD.

Dell UltraSharp 27 Monitor

Press any key on the keyboard or move the mouse or wake it up.

If there is no display, press the monitor button again to select

the correct input source.

UP2718Q

No DP signal from your device.

Dell UltraSharp 27 Monitor

Currently processing HDR content…

To change preset mode, stop playing the HDR content.

Alternatively, switch o the Smart HDR function in Display settings.

UP2718Q

Dell UltraSharp 27 Monitor

Backlight Local Dimming is Disabled.

UP2718Q

Dell UltraSharp 27 Monitor

The display will go into Power Save Mode in 4 minutes.

No DP Cable

www.dell.com/support/monitors

UP2718Q

If you press any button other than the power button, the following messages will appear depending on the selected input:

When user try to change preset mode when Smart HDR is ON, the following message will show:

If any B/L zone operate > 90% duty cycle for 30min continuously, will turn off B/L local dim/boost for 30min. When the local dimming is disable,the following messages will appear on screen for 3 seconds:

If either DP, mDP, HDMI1 or HDMI2 input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears.

48 | Operating the Monitor

Dell UltraSharp 27 Monitor

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

UP2718Q

No mDP Cable

Dell UltraSharp 27 Monitor

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

UP2718Q

No HDMI1 Cable

Dell UltraSharp 27 Monitor

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

UP2718Q

No HDMI2 Cable

See Troubleshooting for more information.

Operating the Monitor | 49

Troubleshooting

Dell UltraSharp 27 Monitor

The display will go into Power Save Mode in 4 minutes.

No DP Cable

www.dell.com/support/monitors

UP2718Q

Dell UltraSharp 27 Monitor

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

UP2718Q

No mDP Cable

WARNING: Before you begin any of the procedures in this section, follow the

Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1 Turn o both your computer and the monitor. 2 Unplug the video cable from the back of the computer. To ensure proper Self-Test

operation, remove all digital and the analog cables from the back of computer. 3 Turn on the monitor.

The floating dialog box should appear on-screen (against a black background), if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

50 | Troubleshooting

Dell UltraSharp 27 Monitor

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

UP2718Q

No HDMI1 Cable

Dell UltraSharp 27 Monitor

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

UP2718Q

No HDMI2 Cable

4 This box also appears during normal system operation, if the video cable becomes

disconnected or damaged. 5 Turn o your monitor and reconnect the video cable; then turn on both your

computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your

video controller and computer, because your monitor is functioning properly.

Troubleshooting | 51

Built-in Diagnostics

654321

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged

and the monitor is in self-test mode.

To run the built-in diagnostics: 1 Make sure that the screen is clean (no dust particles on the surface of the screen).

2 Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode. 3 Press and hold Button 1 for 5 seconds. A gray screen appears. 4 Carefully inspect the screen for abnormalities. 5 Press Button 1 on the front panel again. The color of the screen changes to red. 6 Inspect the display for any abnormalities. 7 Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text screens. The test is complete when the text screen appears. To exit, press Button 1 again.

If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.

52 | Troubleshooting

Common Problems

The following table contains general information about common monitor problems you might encounter and the possible solutions:

Common Symptoms

No Video/Power LED off

No Video/Power LED on

Missing Pixels LCD screen has

Stuck-on Pixels LCD screen has

Brightness Problems

Safety Related Issues

Intermittent Problems

What You Experience

No picture •Ensure that the video cable connecting the

No picture or no brightness

spots

bright spots

Picture too dim or too bright

Visible signs of smoke or sparks

Monitor malfunctions on & off

Possible Solutions

monitor and the computer is properly connected and secure.

•Verify that the power outlet is functioning properly using any other electrical equipment.

•Ensure that the power button is depressed fully.

•Ensure that the correct input source is selected in

the Input Source menu.

•Increase brightness & contrast controls via OSD.

•Perform monitor self-test feature check.

•Check for bent or broken pins in the video cable

connector.

•Run the built-in diagnostics.

•Ensure that the correct input source is selected in

the Input Source menu.

•Cyclepoweron-off.

•Pixelthatispermanentlyoffisanaturaldefect

that can occur in LCD technology.

•FormoreinformationonDellMonitorQuality

and Pixel Policy, see Dell Support site at: http://

www.dell.com/support/monitors.

•CyclepowerOn-Off.

•Pixelthatispermanentlyoffisanaturaldefect

that can occur in LCD technology.

•FormoreinformationonDellMonitorQuality

and PixelPolicy, see Dell Support site at: http://

www.dell.com/support/monitors.

•Reset the monitor to factory settings.

•Adjust brightness & contrast controls via OSD.

•Do not perform any troubleshooting steps.

•Contact Dell immediately.

•Ensure that the video cable connecting the

monitor to the computer is connected properly and is secure.

•Resetthemonitortofactorysettings.

•Perform monitor self-test feature check to

determine if the intermittent problem occurs in self-test mode.

Troubleshooting | 53

Common Symptoms

Missing Color Picture missing

Wrong Color Picture color

Image retention from a static image left on the monitor for a long period of time

What You Experience

color

not good

Faint shadow from the static image displayed appears on the screen

Possible Solutions

•Perform monitor self-test.

•Ensure that the video cable connecting the

monitor to the computer is connected properly and is secure.

•Check for bent or broken pins in the video cable connector.

•Change the settings of the Preset Modes in the Color menu OSD depending on the application.

•Adjust R/G/B value under Custom. Color in Color menu OSD.

•Change the Input Color Format to PC RGB or YPbPr in the Color menu OSD.

•Run the built-in diagnostics.

•Use the Power Management feature to turn o

the monitor at all times when not in use (for more information, see Power Management Modes).

•Alternatively, use a dynamically changing screensaver.

Product Specific Problems

Specific Symptoms

Screen image is too small

No Input Signal when user controls are pressed

The picture does not fill the entire screen

What You Experience

Image is centered on screen, but does not fill entire viewing area

No picture, the LED light is white

The picture cannot fill the height or width of the screen

54 | Troubleshooting

Possible Solutions

•Check the Aspect Ratio setting in the Display menu OSD.

•Reset the monitor to factory settings.

•Check the signal source. Ensure the computer

is not in the power saving mode by moving the mouse or pressing any key on the keyboard.

•Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.

•Reset the computer or video player.

•Due to dierent video formats (aspect ratio) of

DVDs, the monitor may display in full screen.

•Run the built-in diagnostics.

Specific Symptoms

No image when using DP connection to the PC

What You Experience

Black screen •Verify which DP standard (DP 1.1a or DP 1.4) is

Possible Solutions

your Graphics Card certiﬁed to. Download and install the latest graphics card driver.

•Some DP 1.1a graphics card cannot support

DP 1.4 monitors. Go to OSD menu, under Input Source selection, press and hold DP select key for 8 sec to change the monitor setting from DP 1.4 to DP 1.1a.

Universal Serial Bus (USB) Specific Problems

Specific Symptoms

USB interface is not working

Supre Speed USB 3.0 interface is slow.

Wireless USB peripherals stop working when a USB 3.0 device is plugged in

What You Experience

USB peripherals are not working

Super Speed USB 3.0 peripherals working slowly or not working at all

Wireless USB peripherals responding slowly or only working as the distance between itself and its receiver decreases

Possible Solutions

•Check that your monitor is turned ON.

•Reconnect the upstream cable to your computer.

•Reconnect the USB peripherals (downstream

connector).

•Switch o and then turn on the monitor again.

•Reboot the computer.

•Some USB devices like external portable HDD

require higher electric current; connect the device directly to the computer system.

•Check that your computer is USB 3.0-capable.

•Some computers have USB 3.0, USB 2.0, and

USB 1.1 ports. Ensure that the correct USB port is used.

•Reconnect the upstream cable to your computer.

•Reconnect the USB peripherals (downstream

connector).

•Reboot the computer.

•Increase the distance between the USB 3.0

peripherals and the wireless USB receiver.

•Position your wireless USB receiver as close as possible to the wireless USB peripherals.

•Use a USB-extender cable to position the wireless USB receiver as far away as possible from the USB 3.0 port.

Troubleshooting | 55

Appendix

Safety Instructions

For displays with glossy bezels the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces.

WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.

For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI).

FCC Notices (U.S. only) and Other Regulatory Information

For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance.

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

To get online Monitor support content:

See www.dell.com/support/monitors.

To contact Dell for sales, technical support, or customer service issues:

1 Go to www.dell.com/support. 2 Verify your country or region in the Choose A Country/Region drop-down menu

at the top-left corner of the page.

3 Click Contact Us next to the country dropdown.

4 Select the appropriate service or support link based on your need.

5 Choose the method of contacting Dell that is convenient for you.

56 | Appendix

Setting Up Your Monitor

Setting Display Resolution to 3840x2160 (maximum)

For best performance, set the display resolution to 3840x2160 pixels by performing the following steps:

In Windows Vista, Windows 7, Windows 8 or Windows 8.1:

1 For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2 Right-click on the desktop and click Screen Resolution. 3 Click the Dropdown list of the Screen Resolution and select 3840x2160. 4 Click OK.

In Windows 10:

1 Right-click on the desktop and click Display Settings. 2 Click Advanced display settings. 3 Click the dropdown list of Resolution and select 3840x2160. 4 Click Apply. If you do not see the recommended resolution as an option, you may need to update

your graphics driver. Please choose the scenario below that best describes the computer system you are using, and follow the given steps.

Dell computer

1 Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card.

2 After installing the drivers for your graphics adapter, attempt to set the resolution to 3840x2160 again.

NOTE: If you are unable to set the resolution to 3840x2160, please contact Dell to inquire about a graphics adapter that supports these resolutions.

Appendix | 57

Non-Dell computer

In Windows Vista, Windows 7, Windows 8 or Windows 8.1: 1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch

to classic desktop. 2 Right-click on the desktop and click Personalization. 3 Click Change Display Settings. 4 Click Advanced Settings. 5 Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, AMD, Intel etc.). 6 Refer to the graphic card provider website for updated driver (for example, http://www.AMD.com or http://www.NVIDIA.com). 7 After installing the drivers for your graphics adapter, attempt to set the resolution to 3840 x 2160 again.

In Windows 10: 1 Right-click on the desktop and click Display Settings.

2 Click Advanced display settings. 3 Click Display adapter properties. 4 Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, AMD, Intel etc.). 5 Refer to the graphic card provider website for updated driver (for example, http://www.AMD.com or http://www.NVIDIA.com). 6 After installing the drivers for your graphics adapter, attempt to set the resolution to 3840x2160 again.

NOTE: If you are unable to set the recommended resolution, please contact the

manufacturer of your computer or consider purchasing a graphics adapter that supports the video resolution.

58 | Appendix

Maintenance Guidelines

Cleaning Your Monitor

WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor.

For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your monitor:

• To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the anti-static coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.

• Use a lightly-dampened, soft cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.

• If you notice white powder when you unpack your monitor, wipe it off with a cloth.

• Handle your monitor with care as a darker-colored monitor may get scratched and

show white scuff marks more than a lighter- colored monitor.

• To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.

Appendix | 59

Dell UP2718Q User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

About Your Monitor

Package Contents

Product Features

Identifying Parts and Controls

Monitor Specifications

Plug-and-Play

LCD Monitor Quality and Pixel Policy

Setting Up the Monitor

Attaching the Stand

Using the Tilt, Swivel, and Vertical Extension

Adjusting the Rotation Display Settings of Your System

Connecting Your Monitor

Organizing Your Cables

Removing the Monitor Stand

Wall Mounting (Optional)

Operating the Monitor

Turning on the Monitor

Using the Front Panel Controls

Using the On-Screen Display (OSD) Menu

Troubleshooting

Self-Test

Built-in Diagnostics

Common Problems

Product Specific Problems

Universal Serial Bus (USB) Specific Problems

Appendix

Safety Instructions

FCC Notices (U.S. only) and Other Regulatory Information

Contacting Dell

Setting Up Your Monitor

Maintenance Guidelines