Dell Inspiron N073F, XPS PP25L, Inspiron 1318, T5750 Setup Manual

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SETUP GUIDE
INSPIRON
™
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Page 3
Model PP25L
SETUP GUIDE
INSPIRON
™
Page 4
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your
how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
__________________
Information in this document is subject to change without notice. © 2008 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text:
Dell
, the
DELL
logo,
Inspiron, YOURS IS HERE,
and
DellConnect
are trademarks of Dell Inc.;
Intel, Pentium
, and
Celeron
are registered trademarks and
Core
is a trademark of Intel Corporation in the United States
and other countries;
Microsoft, Windows
, and
Windows Vista
are either trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries.;
Bluetooth
is a registered trademark owned by Bluetooth SIG, Inc.
and is used by Dell under license. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents
and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
Model PP25L July 2008 P/N N073F Rev. A01
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INSPIRON
Setting Up Your Inspiron Laptop. . . . . . . . . .5
Before Setting Up Your Computer . . . . . . . . . 5
Connect the AC Adapter . . . . . . . . . . . . . . . .6
Check the Wireless Switch . . . . . . . . . . . . . . 6
Connect the Network Cable
(optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Press the Power Button . . . . . . . . . . . . . . . . .7
Windows Vista® Setup . . . . . . . . . . . . . . . . . .8
Connect to the Internet (Optional) . . . . . . . . .8
Using Your Inspiron Laptop. . . . . . . . . . . . .12
Device Status Lights . . . . . . . . . . . . . . . . . . . 12
Right Side Features . . . . . . . . . . . . . . . . . . . . 14
Left Side Features . . . . . . . . . . . . . . . . . . . . . 16
Front Side Features . . . . . . . . . . . . . . . . . . . . 17
Computer Base and Keyboard
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Media Controls. . . . . . . . . . . . . . . . . . . . . . . . 19
Display Features . . . . . . . . . . . . . . . . . . . . . . 20
Removing and Replacing
the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the Optical Disc Drive. . . . . . . . . . . . . 22
Software Features . . . . . . . . . . . . . . . . . . . . . 23
Network Problems . . . . . . . . . . . . . . . . . . . . . 25
Solving Problems . . . . . . . . . . . . . . . . . . . . .25
Power Problems. . . . . . . . . . . . . . . . . . . . . . . 26
Memory Problems . . . . . . . . . . . . . . . . . . . . . 28
Lockups and Software Problems . . . . . . . . . 28
Dell Support Center . . . . . . . . . . . . . . . . . . . . 31
Using Support Tools. . . . . . . . . . . . . . . . . . .31
System Messages . . . . . . . . . . . . . . . . . . . . . 32
Hardware Troubleshooter. . . . . . . . . . . . . . . 33
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . 34
Contents
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4
Restoring Your Operating System . . . . . . .36
System Restore . . . . . . . . . . . . . . . . . . . . . . . 36
Dell Factory Image Restore . . . . . . . . . . . . .38
Operating System Reinstallation . . . . . . . . . 39
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .41
Technical Support and
Customer Service . . . . . . . . . . . . . . . . . . . . . 42
DellConnect™ . . . . . . . . . . . . . . . . . . . . . . . . .42
Online Services . . . . . . . . . . . . . . . . . . . . . . . 42
AutoTech Service. . . . . . . . . . . . . . . . . . . . . . 43
Product Information. . . . . . . . . . . . . . . . . . . . 44
Returning Items for Repair
Under Warranty or for Credit . . . . . . . . . . . . 44
Before You Call. . . . . . . . . . . . . . . . . . . . . . . . 45
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 46
Finding More Information
and Resources . . . . . . . . . . . . . . . . . . . . . . .48
Basic Specifications . . . . . . . . . . . . . . . . . .50
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
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INSPIRON
Setting Up Your Inspiron Laptop
This section provides information about setting up your Inspiron 1318 laptop and connecting peripherals.
Before Setting Up Your Computer
When positioning your computer, ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer.
Restricting airflow around your Inspiron computer may cause it to overheat. To prevent overheating ensure that you leave at least
10.2 cm (4 in) at the back of the computer and a minimum of 5.1 cm (2 in) on all other sides. You should never put your computer in an enclosed space, such as a cabinet or drawer when it is powered on.
NOTICE: Placing or stacking heavy or sharp objects on the computer may result in permanent damage to the computer.
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Setting Up Your Inspiron Laptop
Connect the AC Adapter
Connect the AC adapter to the computer and then plug it into a wall outlet or surge protector.
CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or equipment damage.
Check the Wireless Switch
If you plan to use wireless connections, make sure the wireless switch is in the “On” position.
Using The Wireless Switch
To turn on the wireless switch, slide it from the rear to the front of the computer until it clicks into place.
- Off - On
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Setting Up Your Inspiron Laptop
Connect the Network Cable (optional)
If you plan to use a wired network connection, plug in the network cable.
Press the Power Button
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Setting Up Your Inspiron Laptop
Windows Vista® Setup
Your Dell computer is preconfigured with Windows Vista. To set up Windows Vista for the first time, follow the instructions on the screen. These steps are mandatory and may take up to 15 minutes to complete. The screens will take you through several procedures including accepting license agreements, setting preferences and setting up an Internet connection.
NOTICE: Do not interrupt the operating system’s setup process. Doing so may render your computer unusable.
Connect to the Internet (Optional)
NOTE: ISPs and ISP offerings vary by
country.
To connect to the Internet, you need an external modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options:
DSL connections that provide high-speed • Internet access through your existing telephone line or cellular telephone service. With a DSL connection, you can access the Internet and use your telephone on the same line simultaneously.
Cable modem connections that provide • high-speed Internet access through your local cable TV line.
Satellite modem connections that provide • high-speed Internet access through a satellite television system.
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Setting Up Your Inspiron Laptop
Dial-• up connections that provide Internet access through a telephone line. Dia-up connections are considerably slower than DSL and cable (or satellite) modem connections. Your computer does not have an integrated modem. An optional USB modem must be used for dialup service with this computer.
Wireless LAN • connections that provide Internet access using WiFi 802.11 technology. Wireless LAN support requires optional internal components that may or may not be installed in your computer based on decisions made at the time of purchase.
NOTE: If an external USB modem or WLAN adapter is not part of your original order you can purchase one from the Dell website at dell.com.
Setting Up a Wired Internet Connection
If you are using a dial-up connection, connect the telephone line to the external USB modem (optional) and to the telephone wall jack before you set up your Internet connection. If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular telephone service for setup instructions.
Setting Up a Wireless Connection
Before you can use your wireless Internet connection, you need to connect to your wireless router. To set up your connection to a wireless router:
Save and close any open files, and exit any 1. open programs.
Click 2. Start → Connect To. Follow the instructions on the screen to 3.
complete the setup.
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Setting Up Your Inspiron Laptop
Setting Up Your Internet Connection
To set up an Internet connection with a provided ISP desktop shortcut:
Save and close any open files, and exit any 1. open programs.
Double-click the ISP icon on the Microsoft2.
®
Windows® desktop. Follow the instructions on the screen to 3.
complete the setup.
If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the following section.
NOTE: If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.
NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one.
Save and close any open files, and exit any 1. open programs.
Click 2. Start → Control Panel. Under 3. Network and Internet, click Connect
to the Internet.
The Connect to the Internet window appears.
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Setting Up Your Inspiron Laptop
Click either 4. Broadband (PPPoE) or Dial-up, depending on how you want to connect:
Choose a. Broadband if you will use a DSL, satellite modem, cable TV modem, or Bluetooth® wireless technology connection.
Chose b. Dial-up if you will use an optional USB dial-up modem or ISDN.
NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP.
Follow the instructions on the screen and 5. use the setup information provided by your ISP to complete the setup.
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INSPIRON
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Your Inspiron 1318 has several indicators, buttons, and features that provide information at-a-glance and time-saving shortcuts for common tasks.
Device Status Lights
The device status lights located to the left of the power button provide information for wireless communication and keyboard input options.
1 2 3 4 5
1
Num Lock light – Turns on when
the numeric keypad (Num Lock key) is enabled.
2
Caps Lock light – Turns on when
the uppercase letter (Caps Lock key) is enabled.
3
Scroll Lock light – Turns on when
the scroll lock function is enabled.
Using Your Inspiron Laptop
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Using Your Inspiron Laptop
4
WiFi status light – Turns on when
wireless networking is enabled. Use the wireless switch located at
the front, right side of the computer to quickly turn all wireless communication On and Off.
Using The Wireless Switch
To turn on the wireless switch, slide it away from the front of the computer until it clicks into place.
- Off - On
5
Bluetooth® status light
(optional) – Turns on when a card with
Bluetooth wireless technology is enabled.
NOTE: The card with Bluetooth wireless technology is an optional feature.
To turn off Bluetooth wireless, right-click the bluetooth icon in the notification area of your desktop, and click Disable Bluetooth Radio or use the wireless switch.
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Using Your Inspiron Laptop
Right Side Features
1
2
3
4
5
1
Wireless On/Off switch – Use this
switch to rapidly turn all wireless devices Off or On such as WLAN cards and internal cards with Bluetooth wireless technology.
The wireless switch may be in the Off position when your computer is shipped to you. To turn the switch On, slide the switch away from the front of the computer until it clicks into place.
- Off - On
NOTE: This switch can be deactivated through Dell QuickSet or the BIOS (system setup program).
2
ExpressCard slot – Supports one
ExpressCard. The computer ships with a plastic blank installed in the slot.
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Using Your Inspiron Laptop
3
Optical Drive – Plays or burns only
standard-size and shape (12 cm) CDs, and DVDs. Ensure that the side with print or writing is facing upward when inserting discs.
NOTE: Do not use non-standard-size or shape discs (including mini-CDs and mini-DVDs) or you will damage the drive.
4
USB 2.0 connector – Connects a
USB device, such as a mouse, keyboard, printer, external drive, or MP3 player.
5
Security cable slot – Used to attach
a commercially available antitheft device to the computer.
NOTE: Before you buy an antitheft device, ensure that it works with the security cable slot on your computer.
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Using Your Inspiron Laptop
Left Side Features
1
2
3
4
5
1
AC adapter connector – Connects to
the AC adapter to power the computer and charge the battery when the computer is not in use.
2
VGA connector – Connects to
a monitor or projector.
3
Network connector – If you are
using a cabled network signal, this connects your computer to a network or broadband device.
4
USB connector – Connects to a
USB device, such as a mouse, keyboard, printer, external drive, or MP3 player.
5
IEEE 1394 connector – Connects to
high-speed serial multimedia devices, such as digital video cameras.
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Using Your Inspiron Laptop
Front Side Features
2
1
3
1
Audio Out/ Headphone connector –
Connects one pair of headphones, or sends audio to a powered speaker or sound system.
2
Audio In/ Microphone connector –
Connects to a microphone or input signal for use with audio programs.
3
8-in-1 Media card reader – Provides
a fast and convenient way to view and share digital photos, music, videos, and documents stored on the following digital memory cards:
Secure digital (SD) memory card• SDHC (Secure Digital High Capacity) card• Multi Media Card (MMC)• Memory Stick• Memory Stick PRO• xD-Pictur• e Card (type - M and type - H)
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Using Your Inspiron Laptop
Computer Base and Keyboard Features
2
3
1
4
1
Touch pad – Provides the functionality of
a mouse to move the cursor, drag or move selected items, and left-click by tapping the surface.
2
Touch pad buttons – Provide left- and
right-click functions those on like a mouse.
3
Keyboard – The settings for this keyboard
can be personalized by using Dell QuickSet. For more information, see the Dell Technology Guide.
4
Media Controls – Controls CD, DVD, and
media playback.
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Using Your Inspiron Laptop
Media Controls
To use the media controls, lightly touch the symbol and then release. The control’s symbol will shine for 2 seconds to confirm your selection then fade away.
Eject the disc
Play the previous track or chapter
Stop
Play or pause
Play the next track or chapter
Mute the sound
Turn down the volume
Turn up the volume
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Using Your Inspiron Laptop
Display Features
The display panel holds an optional camera and accompanying dual microphones.
1
2
3
4
5
1 Left digital array microphone (optional) –
Combines with the right digital array microphone to provide high quality sound for video chatting and voice recording.
2 Camera activity indicator (optional) –
Light that indicates when the camera is on an off. Based on selections you made when purchasing your computer, your computer may not include a camera.
3
Camera (optional) – Built-in camera for
video capture, conferencing, and chat. Based the on selections you made when purchasing your computer, your computer may not include a camera.
4 Right digital array microphone (optional) –
Combines with the left digital array microphone to provide high quality sound for video chatting and voice recording.
5
Display – Your display can vary based on
selections you made when purchasing your computer. For more information about displays, see the Dell Technology Guide.
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Using Your Inspiron Laptop
Removing and Replacing the Battery
CAUTION: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery purchased from Dell. Do not use batteries from other computers.
CAUTION: Before removing the battery, shut down the computer, and remove external cables (including the AC adapter).
To remove the battery:
Shut down the computer and turn it over. 1. Slide the battery release latch until it clicks 2.
into place. Slide the battery out. 3.
To replace the battery, slide it into the bay until it clicks into place.
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Using Your Inspiron Laptop
Using the Optical Disc Drive
NOTICE: Do not use non-standard-size
or shape discs (including mini-CDs and mini-DVDs) or you will damage the drive.
NOTE: Do not move the computer while playing or recording CDs and DVDs.
Place the disc in the center of the disc slot, with the label facing upwards and gently push the disc into the slot. The drive will automatically pull the disc in and begin reading its content.
To eject a disc from the drive, gently touch the eject control. The control will flash to confirm a few seconds before ejecting the disc.
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Using Your Inspiron Laptop
Software Features
NOTE: For more information about the
features described in this section, see the Dell Technology Guide on your hard drive or on the Dell Support website at
support.dell.com.
Productivity and Communication
You can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets. You can also edit and view digital photographs and images. Check your purchase order for software installed on your computer.
After connecting to the Internet, you can access websites, setup an e-mail account, upload and download files, and so on.
Entertainment and Multimedia
You can use your computer to watch videos, play games, create your own CDs, listen to music and internet radio stations. Your optical disc drive may support multiple disc media formats including CDs and DVDs.
You can download or copy pictures and video files from portable devices, such as digital cameras and cell phones. Optional software applications enable you to organize and create music and video files that can be recorded to disc, saved on portable products such as MP3 players and handheld entertainment devices, or played and viewed directly on connected TVs, projectors, and home theater equipment.
Customizing the Desktop
You can customize your desktop to change the appearance, resolution, wallpaper, screensaver, and so on by accessing the Personalize appearance and sounds window.
To access the display properties window:
Right-click an open area of the desktop.1. Click 2. Personalize, to open the Personalize
appearance and sounds window and learn more about your customization options.
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Using Your Inspiron Laptop
Customizing Your Energy Settings
You can use the power options in your operating system to configure the power settings on your computer. Microsoft® Windows Vista® provides three default options:
Balanced• — This power option offers full performance when you need it and saves power during periods of inactivity.
Power saver• — This power option saves power on your computer by reducing system performance to maximize the life of the computer and by reducing the amount of energy consumed by your computer over its lifetime.
High performance• — This power option provides the highest level of system performance on your computer by adapting processor speed to your activity and by maximizing system performance.
Backing Up Your Data
It is recommended that you periodically back up files and folders on your computer. To back up files:
Click 1. Start → Control Panel→ System
and Maintenance→ Welcome Center→ Transfer files and settings.
Click 2. Back up files or Back up computer. Click 3. Continue on Your User Account Control
dialog box and follow the instructions in the Back up Files wizard.
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INSPIRON
CAUTION: Only trained service personnel should remove the computer cover. See the
Service Manual
on the Dell Support website at support.dell.com for advanced service and troubleshooting instructions.
If you can not solve your problem using the following guidelines, see “Using Support Tools” on page 31 or “Contacting Dell” on page 46.
Network Problems
Wireless Connections
If the network connection is lost —
The wireless switch may be off. To turn on the wireless switch, slide it from the rear to the front of the computer until it clicks into place.
- Off - On
The wireless router is offline or wireless has been disabled on the computer.
Check your wireless router to ensure it is • powered on and connected to your data source (cable modem or network hub).
Re-establish your connection to the wireless • router:
Save and close any open files, and exit a. any open programs.
Click b. Start → Connect To. Follow the instructions on the screen c.
to complete the setup.
Solving Problems
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Solving Problems
Wired Connections If the network connection is lost —
The network cable is loose or damaged.
Check the cable to ensure it is plugged in • and not damaged.
The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status:
Green — A good connection exists between • a 10-Mbps network and the computer.
Orange — A good connection exists between • a 100-Mbps network and the computer.
Yellow — A good connection exists between • a 1000-Mbps network and the computer.
Off — The computer is not detecting a • physical connection to the network.
NOTE: The link integrity light on the network connector is only for the wired cable connection. The link integrity light does not provide status for wireless connections.
Power Problems
If the power light is off — The computer is
either turned off or is not receiving power.
Reseat the power cable into both the • power connector on the computer and the electrical outlet.
If the computer is plugged into a power strip, • ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Also temporarily bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.
Ensure that the electrical outlet is working • by testing it with another device, such as a lamp.
Check the AC adapter cable connections. • If the AC adapter has a light, ensure that the light on the AC adapter is on.
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Solving Problems
If the power light is solid white and the computer is not responding — The display may
not be connected or powered on. Ensure that the display is properly connected and then turn it off then back on.
If the power light is blinking white — The computer is in standby mode. Press a key on the keyboard, move the pointer on the trackpad or a connected mouse, or press the power button to resume normal operation.
If the power light is solid amber — The computer has a power problem or an internal device malfunction. For assistance contact Dell, see “Contacting Dell” on page 46.
If the power light is blinking amber — The computer is receiving electrical power, but a device might be malfunctioning or incorrectly installed. You may have to remove and then reinstall the memory modules (for information on removing and replacing memory modules, see the Service Manual on the Dell Support website at support.dell.com).
If you encounter interference that hinders reception on your computer — An unwanted
signal is creating interference by interrupting or blocking other signals. Some possible causes of interference are:
Power, keyboard, and mouse extension • cables.
Too many devices connected to a power strip.• Multiple power strips connected to the same •
electrical outlet.
Memory Problems
If you receive an insufficient memory message—
Save and close any open files and exit any • open programs you are not using to see if that resolves the problem.
See the software documentation • for minimum memory requirements. If necessary, install additional memory (See the Service Manual on the Dell Support website at support.dell.com).
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Solving Problems
Reseat the memory modules (See the • Service Manual on the Dell Support website at support.dell.com) to ensure that your computer is successfully communicating with the memory.
If you experience other memory problems —
Ensure that you are following the memory • installation guidelines (see the Service Manual on the Dell Support website at support.dell.com).
Check if the memory module is compatible • with your computer. Your computer supports DDR2 memory. For more information about the type of memory supported by your computer, see “Basic Specifications” on page 50.
Run the Dell Diagnostics (see “Dell • Diagnostics” on page 33).
Reseat the memory modules (see the • Service Manual on the Dell Support website at support.dell.com) to ensure that your computer is successfully communicating with the memory.
Lockups and Software Problems
If the computer does not start up — Ensure
that the power cable is firmly connected to the computer and to the electrical outlet.
If a program stops responding — End the program:
Press <Ctrl><Shift><Esc> simultaneously.1. Click 2. Applications. Click the program that is no longer 3.
responding Click 4. End Task.
If a program crashes repeatedly — Check the software documentation. If necessary, uninstall and then reinstall the program.
NOTE: Software usually includes installation instructions in its documentation or on CD.
If the computer stops responding —
NOTICE: You might lose data if you are
unable to perform an operating system shutdown.
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Solving Problems
Turn the computer off. If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.
If a program is designed for an earlier Microsoft® Windows® operating system —
Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments.
Click 1. Start → Control Panel→
Programs→ Use an older program with this version of Windows.
In the welcome screen, click 2. Next. Follow the instructions on the screen.3.
If a solid blue screen appears — Turn the computer off. If you are unable to get a response by pressing a key on your keyboard or moving your pointer or mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.
If you have other software problems —
Back up your files immediately.• Use a virus-scanning program to check the •
hard drive or CDs. Save and close any open files or programs •
and shut down your computer through the Start menu.
Check the software documentation or • contact the software manufacturer for troubleshooting information:
Ensure that the program is compatible – with the operating system installed on your computer.
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Solving Problems
Ensure that your computer meets the – minimum hardware requirements needed to run the software. See the software documentation for information.
Ensure that the program is installed and – configured properly.
Verify that the device drivers do not – conflict with the program.
If necessary, uninstall and then reinstall – the program. Dell Support Center
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INSPIRON
Dell Support Center
The Dell Support Center helps you find the service, support, and system-specific information you need. For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com.
Click the icon in the taskbar to run the application. The home page provides links to access:
Self Help (Troubleshooting, Security, System • Performance, Network/Internet, Backup/ Recovery, and Windows Vista)
Alerts (technical support alerts relevant to • your computer)
Assistance from Dell (Technical Support with • DellConnect™, Customer Service, Training and Tutorials, How-To Help with Dell on Call, and Online Scan with PCCheckUp)
About Your System (System Documentation, • Warranty Information, System Information, Upgrades & Accessories)
The top of the Dell Support Center home page displays your system’s model number along with its service tag and express service code.
For more information about the Dell Support Center, see the
Dell Technology Guide
on your
hard drive or on the Dell Support website at
support.dell.com.
Using Support Tools
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Using Support Tools
System Messages
If your computer has an issue or error, it may display a System Message that will help you identify the cause and action needed to resolve the issue.
NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Or see “Contacting Dell” on page 46 for assistance.
Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support —
The computer failed to complete the boot routine three consecutive times for the same error see “Contacting Dell” on page 46 for assistance.
CMOS checksum error — Possible motherboard failure or RTC battery low. Replace the battery. See the Service Manual on the Dell Support website at support.dell.com or see “Contacting Dell” on page 46 for assistance.
CPU fan failure — CPU fan has failed. Replace the CPU fan. See the Service Manual on the Dell Support website at support.dell.com.
Hard-disk drive failure — Possible hard disk drive failure during HDD POST see “Contacting Dell” on page 46 for assistance.
Hard-disk drive read failure — Possible hard disk drive failure during HDD boot test see “Contacting Dell” on page 46 for assistance.
Keyboard failure — Keyboard failure or loose cable.
No boot device available — No bootable partition on hard disk drive, the hard disk drive cable is loose, or no bootable device exists.
If the hard drive is your boot device, ensure • that the cables are connected and that the drive is installed properly and partitioned as a boot device.
Enter system setup and ensure that the boot • sequence information is correct (see the Service Manual on the Dell Support website at support.dell.com).
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Using Support Tools
No timer tick interrupt — A chip on the system board might be malfunctioning or motherboard failure (see the Service Manual on the Dell Support website at support.dell.com).
USB over current error — Disconnect the USB device. Your USB device needs more power for it to function properly. Use an external power source to connect the USB device, or if your device has two USB cables, connect both of them.
NOTICE - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem —
S.M.A.R.T error, possible hard disk drive failure. This feature can be enabled or disabled in the BIOS setup (see “Contacting Dell” on page 46 for assistance).
Hardware Troubleshooter
If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.
To start the Hardware Troubleshooter:
Click 1. Start → Help and Support. Type 2. hardware troubleshooter in
the search field and press <Enter> to start the search.
In the search results, select the option that 3. best describes the problem and follow the remaining troubleshooting steps.
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Using Support Tools
Dell Diagnostics
If you experience a problem with your computer, perform the checks in “Lockups and Software Problems” on page 28 and run the Dell Diagnostics before you contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
NOTICE: Dell Diagnostics works only on Dell computers.
NOTE: The
Drivers and Utilities
media is optional and may not ship with your computer.
See the System Setup section in the Service Manual to review your computer’s configuration information, and ensure that the device that you want to test displays in the system setup program and is active.
Start the Dell Diagnostics from your hard drive or from the
Drivers and Utilities
media.
Starting Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
NOTE: If your computer cannot display a screen image, see “Contacting Dell” on page 46.
Ensure that the computer is connected to an 1. electrical outlet that is known to be working properly.
Turn on (or restart) your computer.2. When the DELL3.
™
logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the
Drivers
and Utilities
media.
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35
Using Support Tools
Press any key to start the Dell Diagnostics 4. from the diagnostics utility partition on your hard drive.
Starting Dell Diagnostics From the Drivers and Utilities Media
Insert the1.
Drivers and Utilities
media.
Shut down and restart the computer. 2. When the DELL logo appears, press <F12> immediately.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.
When the boot device list appears, highlight 3. CD/DVD/CD-RW and press <Enter>.
Select the 4. Boot from CD-ROM option from the menu that appears and press <Enter>.
Type 1 to start the CD menu and press 5. <Enter> to proceed.
Select 6. Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.
When the Dell Diagnostics 7. Main Menu appears, select the test you want to run.
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INSPIRON
36
You can restore your operating system in the following ways:
System • Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files.
Dell • Factory Image Restore returns your hard drive to the operating state it was in when you purchased the computer. Both procedures permanently deletes all data on the hard drive and removes any programs installed after you received the computer. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
If you received an Operating System disc • with your computer, you can use it to restore your operating system. However, using the Operating System disc also deletes all data
on the hard drive. Use the disc only if System Restore did not resolve your operating system problem.
System Restore
The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any changes that System Restore makes to your computer are completely reversible.
NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them.
Restoring Your Operating System
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37
Restoring Your Operating System
NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view.
Starting System Restore
Click 1. Start . In the 2. Start Search box, type System
Restore and press <Enter>.
NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.
Click 3. Next and follow the remaining prompts on the screen.
In the event that System Restore did not resolve the issue, you may undo the last system restore.
Undoing the Last System Restore
NOTE: Before you undo the last system
restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the
system restoration is complete. Click 1. Start . In the 2. Start Search box, type System
Restore and press <Enter>. Click 3. Undo my last restoration and click
Next.
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Restoring Your Operating System
Dell Factory Image Restore
NOTICE: Using Dell Factory Image Restore
permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers.
Use Dell Factory Image Restore only as the last method to restore your operating system. These options restore your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer—including data files—are permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos,
music files, and so on. If possible, back up all data before using Factory Image Restore.
Dell Factory Image Restore
Turn on the computer. When the Dell logo 1. appears, press <F8> several times to access the Vista Advanced Boot Options Window.
Select 2. Repair Your Computer. The 3. System Recovery Options window appears. Select a keyboard layout and click 4. Next. To access the recovery options, log on as 5.
a local user. To access the command prompt, type administrator in the User name field, then click OK.
Click 6. Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears.
NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore.
Click 7. Next. The Confirm Data Deletion screen appears.
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Restoring Your Operating System
NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel.
Click the checkbox to confirm that you want 8. to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next.
The restore process begins and may take five or more minutes to complete. A message appears when the operating system and factory-installed applications have been restored to factory condition.
Click 9. Finish to reboot the system.
Operating System Reinstallation
Before you Begin
If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state
it was in before you installed the new device driver. See “Using Microsoft Windows System Restore” on page 36.
NOTICE: Before performing the installation,
back up all data files on your primary
hard drive. For conventional hard drive
configurations, the primary hard drive is the
first drive detected by the computer.
To reinstall Windows, you need the following items:
Dell Operating System
• media
Dell Drivers and Utilities
• media
NOTE: The
Dell Drivers and Utilities
media contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to load any required drivers. Depending on the region from which you ordered your computer, or whether you requested the media, the
Dell
Drivers and Utilities
media and
Operating
System
media may not ship with your
computer.
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40
Restoring Your Operating System
Reinstalling Windows Vista
The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software.
Save and close any open files and exit any 1. open programs.
Insert the 2.
Operating System
media.
Click 3. Exit if the Install Windows message appears.
Restart the computer.4. When the DELL logo appears, press <F12> 5.
immediately.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.
When the boot device list appears, highlight 6. CD/DVD/CD-RW Drive and press <Enter>.
Press any key to 7. Boot from CD-ROM. Follow the instructions on the screen to complete the installation.
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41
INSPIRON
If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:
See “Solving Problems” on page 1. 25 for information and procedures that pertain to the problem your computer is experiencing.
See “Dell Diagnostics” on page 2. 33 for procedures on how to run Dell Diagnostics.
Fill out the “Diagnostic Checklist” on 3. page 45.
Use Dell’s extensive suite of online services 4. available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See “Online Services” on page 42 for a more extensive list of Dell Support online.
If the preceding steps have not resolved the 5. problem, see “Contacting Dell” on page 46.
NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures.
NOTE: Dell’s Express Service Code system may not be available in all countries.
When prompted by Dell’s automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.
NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.
Getting Help
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42
Getting Help
Technical Support and Customer Service
Dell’s support service is available to answer your questions about Dell hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.
To contact Dell’s support service, see “Before You Call” on page 45 and then see the contact information for your region or go to
support.dell.com.
DellConnect™
DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.
Online Services
You can learn about Dell products and services on the following websites:
www.dell.com• www.dell.com/ap• (Asian/Pacific countries
only)
www.dell.com/jp• (Japan only) www.euro.dell.com• (Europe only) www.dell.com/la• (Latin American and
Caribbean countries) www.dell.ca• (Canada only)
You can access Dell Support through the following websites and e-mail addresses:
Dell Support websites
support.dell.com• support.jp.dell.com• (Japan only) support.euro.dell.com• (Europe only)
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43
Getting Help
Dell Support e-mail addresses
[email protected]• [email protected]• [email protected]• (Latin America and
Caribbean countries only) [email protected]• (Asian/Pacific
countries only)
Dell Marketing and Sales e-mail addresses
[email protected]• (Asian/Pacific countries only)
[email protected]• (Canada only)
Anonymous file transfer protocol (FTP)
ftp.dell.com•
Log in as user: anonymous, and use your e-mail address as your password.
AutoTech Service
Dell’s automated support service–AutoTech– provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers.
When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. For instructions on accessing the telephone number to call your region, see “Contacting Dell” on page 46.
Automated Order-Status Service
To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call your region, see “Contacting Dell” on page 46 for problems with your order.
If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call for your region, see “Contacting Dell” on page 46.
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44
Getting Help
Product Information
If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see “Contacting Dell” on page 46.
Returning Items for Repair Under Warranty or for Credit
Prepare all items being returned, whether for repair or credit, as follows:
Call Dell to obtain a Return Material 1. Authorization Number, and write it clearly and prominently on the outside of the box.
For the telephone number to call for your 2. region, see “Contacting Dell” on page 46.
Include a copy of the invoice and a letter 3. describing the reason for the return.
Include a copy of the Diagnostics Checklist 4. (see “Diagnostic Checklist” on page 45),
indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see “Dell Diagnostics” on page 33).
Include any accessories that belong with 5. the item(s) being returned (power cables, software, guides, and so on) if the return is for credit.
Pack the equipment to be returned in the 6. original (or equivalent) packing materials.
You are responsible for paying shipping 7. expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.
Returns that are missing any of the 8. preceding requirements will be refused at Dell’s receiving dock and returned to you.
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45
Getting Help
Before You Call
NOTE: Have your Express Service Code
ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer).
Remember to fill out the following Diagnostics Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available.
Diagnostic Checklist
Name:• Date:• Address:• Phone number:• Service Tag (bar code on the back or bottom •
of the computer): Express Service Code:• Return Material Authorization Number (if •
provided by Dell support technician): Operating system and version:• Devices:• Expansion cards:• Are you connected to a network? Yes /No• Network, version, and network adapter:• Programs and versions:•
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Getting Help
See your operating system documentation to determine the contents of the computer’s start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell.
Error message, beep code, or diagnostic • code:
Description of problem and troubleshooting • procedures you performed:
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone­based support and service options. Availability varies by country and product, and some services may not be available in your area.
To contact Dell for sales, technical support, or customer service issues:
Visit 1. support.dell.com. Verify your country or region in the 2. Choose
A Country/Region drop-down menu at the bottom of the page.
Click 3. Contact Us on the left side of the page. Select the appropriate service or support link 4.
based on your need. Choose the method of contacting Dell that is 5.
convenient for you.
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47
Getting Help
Page 50
INSPIRON
48
If you need to: See:
reinstall your operating system. your Operating System media.
run a diagnostic program for your computer, reinstall Notebook System Software (NSS), or update drivers for your computer, and readme files.
the
Drivers and Utilities
media.
NOTE: Drivers and documentation updates can be found on the Dell™ Support website at support.dell.com.
learn more about your operating system, maintaining peripherals, RAID, Internet, Bluetooth®, networking, and e-mail.
the Dell Technology Guide installed on your hard drive.
upgrade your computer with new or additional memory, or a new hard drive.
reinstall or replace a worn or defective part.
the Service Manual on the Dell Support website at support.dell.com.
NOTE: In some countries, opening and replacing parts of your computer may void your warranty. Check your warranty and return policies before working inside your computer.
Finding More Information and Resources
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49
Finding More Information and Resources
If you need to: See:
find safety best practices information for your computer.
review Warranty information, Terms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement.
the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at: www.dell.com/regulatory_compliance.
find your Service tag/Express Service Code— You must use the service tag to identify your computer on support.dell.com or to contact technical support.
the back or bottom of your computer.
find drivers and downloads. access technical support and product help. check on your order status for new purchases. find solutions and answers to common
questions. locate information for last-minute updates
about technical changes to your computer or advanced technical-reference material for technicians or experienced users.
the Dell™ Support website at
support.dell.com.
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INSPIRON
50
Basic Specifications
System Model
Dell Inspiron 1318
This section provides basic information that you may need when setting up, updating drivers for, and upgrading your computer.
NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start → Help and Support and select the option to view information about your computer.
Processor
Types Intel® Core™2 Duo
Intel® Celeron
®
Intel® Celeron® Dual-Core Intel® Pentium™ Dual-Core
L2 cache 512 KB, 1 MB, 2 MB or 4 MB
per core
External bus frequency
533 MHz, 667 MHz or 800 MHz
Express Card
ExpressCard controller
Mobile Intel Express (GM 965 or PM 965)
ExpressCard connector
one ExpressCard slot (54 mm)
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51
Basic Specications
Express Card
Cards supported ExpressCard/34 (34 mm)
ExpressCard/54 (54 mm)
1.5 V and 3.3 V
ExpressCard connector size
26 pins
Memory
Connectors two internally-accessible
SO-DIMM sockets
Capacities 512 MB, 1 GB, and 2 GB
Memory type 667 MHz and 800 MHz
DDR2 SODIMM
Memory configuration possible
1 GB, 1.5 GB, 2 GB, 3 GB, 4 GB
NOTE: For instructions on upgrading your memory, see the Service Manual on the Dell Support website at support.dell.com.
Computer Information
System Chipset Mobile Intel Express
(GM 965 or PM 965)
Data bus width 64 bits
DRAM bus width dual channel (2)
64-bit buses
Processor address bus width
32 bits
Flash EPROM 2 MB
Graphics bus PCI -E X16
PCI Bus 32 bits
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Basic Specications
Communications
Modem type External V.92 56K USB
Modem
Modem controller Hardware Modem
Modem interface Universal Serial Bus (USB)
Network adapter 10/100/1000 Ethernet LAN
on system board
Wireless internal WLAN
(Mini-Card), Bluetooth® wireless technology
Video
Video type integrated on system board
Video controller Intel 965 GM
Video memory Up to 384 MB of system
memory
LCD interface LVDS
Video
Video type discrete video card
Video controller nVIDIA GeForce 8400M GS
Video memory 128 MB GeForce 8400M
GS
LCD interface LVDS
Camera (optional)
Pixel 2.0 megapixel
Video resolution 320x240 ~1600x1200
(640x480 at 30fps)
Diagonal viewing angle 66°
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Basic Specications
Audio
Audio type 2 channel High Definition
Audio
Audio controller IDT STAC9228
Stereo conversion 24-bit (analog-to-digital
and digital-to-analog)
Internal Interface Intel High Definition
Audio
External Interface microphone-in connector,
stereo headphone/ speaker connector
Speaker two 4-ohm speakers
Internal speaker amplifier
2 watt per channel into 4 ohms
Volume controls program menus, media
control buttons
Ports and Connectors
Audio microphone
connector, one stereo headphone/speakers connector
IEEE 1394a 4-pin serial connector
Mini-Card one Type IIIA Mini
Card slot
Network adapter RJ-45 port
USB two 4-pin USB
2.0-compliant connectors
Video 15-hole connector
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54
Basic Specications
Display
Type (TrueLife) 13.3-inch WXGA
TrueLife
Dimensions:
Height 286.08 mm (11.26 in)
Width 178.8 mm (7.03 in)
Diagonal 337.8 mm (13.29 in)
Maximum resolution 1280 x 800
Refresh rate 60 Hz
Operating angle 0° (closed) to 140°
Luminance 200 min. 220 typ. cd/m²
(CCFL 5 point avg)
Display
Viewing Angles:
Horizontal ±40° (CCFL) min.
Vertical +15°/–30° (CCFL) min.
Pixel pitch 0.2235 mm
Controls brightness can be
controlled through keyboard shortcuts (see
Dell Technology
Guide
for more
information.)
Keyboard
Number of keys
86/103 (U.S. and Canada); 87/104 (Europe); 90/107 (Japan)
Layout QWERTY/AZERTY/Kanji
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55
Basic Specications
Touchpad
X/Y position resolution (graphics table mode)
240 cpi
Size:
Width 63.1 mm (2.48 in)
sensor-active area
Height 37.1 mm (1.46 in)
rectangle
Battery
Type 4-cell/6-cell/9-cell “smart”
lithium ion
Depth 64.2 mm (2.52 inches) (9 cell)
51.6 mm (2.03 inches) (4, 6 cell)
Height 41.9 mm (1.64 in) (9 cell)
29.5 mm (1.16 in) (4/6 cell)
Battery
Width 276.5 mm (10.8 in) (9 cell)
206.4 mm (8.12 in) (4/6 cell)
Weight 0.53 kg (1.17 lb) (9 cell)
0.37 kg (0.82 lb) (6 cell)
0.26 kg (0.57 lb) (4 cell)
Voltage 11.1 VDC (6,9 cell)
14.8 VDC (4 cell)
Charge time (approximate):
Computer off
4 hours
Operating time Battery operating time
varies depending on operating conditions and can be significantly reduced under certain power­intensive conditions.
See
Dell Technology Guide
for more information.
Page 58
56
Basic Specications
Battery
Life span (approximate)
300 discharge/charge cycles
Temperature range:
Operating 0° to 35°C (32° to 95°F)
Storage
–
40° to 65°C (–40° to 149°F)
Coin-cell battery
CR-2032
AC Adapter
Input voltage 100–240 VAC
Input current (maximum)
1.5 A/1.6 A
Input frequency 50–60 Hz
Output power 65 W or 90 W
AC Adapter
Ouput current (90 W)
5.62 A (maximum at 4-second pulse)
4.62 A (continuous)
Ouput current (65 W)
3.9 A (maximum at 4-second pulse)
3.34 A (continuous)
Rated output voltage
19.5 +/- 1 VDC
Dimensions:
65 W
Height 29.0 mm (1.14 in)
Width 46.2 mm (1.83 in)
Depth 107.0 mm (4.21in)
Weight (with cables)
0.25 kg (0.55 lb)
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57
Basic Specications
AC Adapter
90 W (D Series)
Height 34.2 mm (1.35 in)
Width 60.8 mm (2.39 in)
Depth 153.42 mm (6.04 in)
Weight (with cables)
0.46 kg (1.01 lb)
Temperature range
Operating 0° to 35°C (32° to 95°F)
Storage
–
40° to 65°C (–40° to 149°F)
Physical
Height 25.4 mm to 38.37 mm (1 in to
1.51 in)
Width 318 mm (12.55 in)
Depth 238 mm (9.37 in)
Weight (with 4-cell battery):
Configurable to less than
2.14 kg (4.72 lb)
Computer Environment
Temperature range:
Operating 0° to 35°C (32° to
95°F)
Storage
–
40° to 65°C (–40° to
149°F)
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58
Basic Specications
Computer Environment
Relative humidity (maximum):
Operating 10% to 90%
(noncondensing)
Storage 5% to 95%
(noncondensing)
Maximum vibration (using a random-vibration spectrum that simulates user environment):
Operating 0.66 GRMS
Storage 1.3 GRMS
Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse):
Operating 110 G
Storage 163 G
Computer Environment
Altitude (maximum):
Operating
–
15.2 to 3048 m
(–50 to 10,000 ft)
Storage
–
15.2 to 10,668 m
(–50 to 35,000 ft)
Airborne contaminant level
G2 or lower as defined by ISA-S71.04-1985
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59
INSPIRON
A
AC adapter
size and weight 56, 57 airflow, allowing 5 AutoTech 43
B
backups
creating 24
C
calling Dell 45 CDs, playing and creating 23 chipset 51 computer capabilities 23 computer, setting up 5
connect(ing)
to the Internet 8 using dial-up 9 via DSL 9
via WLAN 9 conserving energy 24 Contacting Dell online 46 customer service 42 customizing
your desktop 23
your energy settings 24
D
damage, avoiding 5 data, backing up 24 DellConnect 42 Dell Diagnostics 34
Index
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60
Index
Dell Factory Image Restore 36 Dell Support Center 31 Dell support website 49 Dell Technology Guide
for further information 48 Diagnostic Checklist 45 disc drive
supported disc sizes 22 discs
ejecting 22
using 22 drivers and downloads 49 DVDs, playing and creating 23
E
email addresses
for technical support 43 energy
conserving 24 expansion bus 52
F
finding more information 48 FTP login, anonymous 43
H
hardware problems
diagnosing 33 Hardware Troubleshooter 33 help
getting assistance and support 41
I
Internet connection 8 ISP
Internet Service Provider 8
M
memory problems
solving 28 memory support 51 Microsoft™ Windows Vista® 8
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61
Index
N
network connection
fixing 26
network speed
testing 25
O
order status 43
P
power problems, solving 26 power strips, using 6 problems, solving 25 processor 50 products
information and purchasing 44
R
reinstalling Windows 36 resources, finding more 48 restoring factory image 38
S
setup, before you begin 5 shipping products
for return or repair 44 software features 23 software problems 28 solving problems 25 specifications 50 support email addresses 43 support sites
worldwide 42 System Messages 32 system reinstall options 36 System Restore 36
Page 64
62
Index
T
technical support 42
V
ventilation, ensuring 5
W
warranty returns 44 Windows, reinstalling 36 Windows Vista®
Program Compatibility Wizard 29 reinstalling 40 setup 8
wired network
network cable, connecting 7 wireless network connection 25 wireless switch 6, 13, 25
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Printed in the U.S.A.
www.dell.com | support.dell.comwww.dell.com | support.dell.com
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Printed in China.
Printed on recycled paper.
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www.dell.com | support.dell.com
Printed in Malaysia.
www.dell.com | support.dell.com
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www.dell.com | support.dell.com
Printed in Ireland.
www.dell.com | support.dell.com
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Printed in Brazil.
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