Dell SuperMassive 9200, SuperMassive 9400, SonicWALL SuperMassive 9200, NSA 6600 Getting Started Manual

Getting Started Guide

Dell SonicWALL SuperMassive Appliances

NETWORK SECURITY

SuperMassive 9200

For localized product information, see page 48.

ᴹޣᵜൠӗ૱ؑ᚟ˈ䈧৲➗ㅜ亥DŽ

䝻䞊䜹䝷䜲䝈䛥䜜䛯〇ရ䛾᝟ሗ䛻䛴䛔䛶䛿䚸㻠㻥㻌䝨䞊䝆䜢ཧ↷䛧䛶䛟䛰䛥䛔䚹

Ь˲߭ࢿ૽ࢽؿЕ૓ࢇձˈଜۿࡁ

Para informação localizada do produto, veja página 50.

1

Notes, Cautions, and Warnings

© 2014 Dell Inc.
All rights reserved.

Trademarks: Dell™, the DELL logo, SonicWALL™, and all other SonicWALL product and service names and slogans are trademarks of
Dell, Inc. Other product and company names mentioned herein may be trademarks and/or registered trademarks of their respective
companies and are the sole property of their respective manufacturers.

2014 – 04 P/N 232-002068-52 Rev. A

NOTE: A NOTE indicates important information that helps you make better use of your system.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

2 | In this Guide

In this Guide

This Getting Started Guide provides instructions for basic installation and configuration of the Dell SonicWALL SuperMassive 9200.

Chapter 1 Sections Include

Introduction to the SuperMassive 9200,
page 5

• SuperMassive 9200 Package Contents, page 6

• The Front Panel, page 7

• The Back Panel, page 8

• Using this Getting Started Guide, page 9

Chapter 2 Sections Include

Configuring the Appliance, page 11 • Determining the WAN Type, page 12

• System Requirements, page 12

• Recording Configuration Information, page 13

• Initial Setup, page 14

• Troubleshooting Your Connections, page 19

3

Additional Information

The following sections provide additional information for the Dell SonicWALL SuperMassive 9200 appliance.

• Support and Training Options, page 45

• Rack Mounting Instructions, page 51

• Product Safety and Regulatory Information, page 57

Chapter 3 Sections Include

Registering, Licensing, and Upgrading, page 21 • Using MySonicWALL, page 22

• Creating a MySonicWALL Account, page 22

• Registration Overview, page 23

• Registering in SonicOS, page 23

• Alternative Registration Options, page 24

• Licensing Security Services, page 25

• Activating & Managing Licenses Using MySonicWALL, page 26

• Upgrading Firmware, page 27

Chapter 4 Sections Include

Deployment Scenarios, page 31 • Advanced Deployment Scenarios, page 32

• Configuring NAT Mode Gateway, page 36

• Configuring a Stateful HA Pair, page 37

• Configuring L2 Bridge Mode, page 43

4 | In this Guide

5

Introduction to the SuperMassive 9200

In this Section:

This section describes the items shipped with the Dell SonicWALL SuperMassive 9200 appliance, provides front and rear illustrations of
the SuperMassive 9200, and incl udes a flow diagram illustrating the steps for setting up the appliance.

• SuperMassive 9200 Package Contents, page 6

• The Front Panel, page 7

• The Back Panel, page 8

• Using this Getting Started Guide, page 9

1

6 | SuperMassive 9200 Package Contents

SuperMassive 9200 Package Contents

Before you begin the setup process, verify that your package contains the following items:

1. One Dell SonicWALL SuperMassive 9200 appliance

2. One Rack Mounting Kit

3. One serial CLI cable

4. One Ethernet cable

5. Two power cords*

6. One Dell SonicWALL SuperMassive 9200 Getting Started Guide

*The included power cord(s) are approved for use only in specific countries or regions. Before using a power cord, ve rify that it is rated and approved for use in you r location. The
power cords are for AC mains installation only. Field conversion DC power cable is different , see Safety and Regulat ory Information for more information.

Missing Items? If any items are missing from your package, contact Dell SonicWALL Support:
Web: http://www.sonicwall.com/us/Support.html
Email: [e-mail]

Getting Start ed Guide

Dell SonicWALL SuperMassive Appliances

NETWORK SECURITY

SuperMassive 9200

1

4

5

6

3

2

SonicWALL SuperMassive 9200

CONSOLE

SDHC

MGMT

X19 X17

X16

X14 X12 X10 X8 X6 X4

1GE1GE

10GE

BYPASS
STATUS

X2 X0

X1X3X5X7

X9X11X13X15

M0

ALARM

TEST

PWR 1

7

The Front Panel

SonicWALL SuperMassive 9200

CONSOLE

SDHC

MGMT

X19 X17

X16

X14 X12 X10 X8 X6 X4

1GE1GE

10GE

BYPASS
STATUS

X2 X0

X1X3X5X7

X9X11X13X15

X18

M0

ALARM

TEST

PWR 1 PWR 2

LCD Screen

Control Buttons

Console Port

USB Ports (2)

Reset Button

LED Indicators

X0-X7 (1 GE)

Bypass Status

Access the SonicOS Command Line Interface
(CLI) via the enclosed serial CLI cable

For 3G/4G/Analog modem adaptor support

Press and hold for several seconds to set the appliance
into Safe Mode.

High-speed copper Gigabit
Ethernet ports

Turns on when fail-to-wire
bypass mode is active

Power: Blue: Indicates power supplies are operating correctly
Yellow: Indicates a disconnected power supply
Test: Quick Blinking Yellow: Initializing
Slow Blinking Yellow: SafeMode
Solid Yellow: Test mode

Alarm: Indicates alarm activity in Red LED
M0: Indicates Expansion Module 0 activity in Red LED

Navigates the LCD screen; for
future use

Display screen for future use

1 Gigabit Ethernet Management Interface

SDHC Port

Secure Digital High-Capacity (SDHC) port for
future use

X9-X14 (1 GE SFP)

X16-X19 (10 GE SFP+)

1 Gigabit Ethernet hot-pluggable SFP
interfaces for high-speed fiber or copper
Ethernet communication

10 Gigabit Ethernet hot-pluggable ports

*X16, X18, and X19 are designated with a ‘dot’ to signify
ports with a direct uplink to the appliance CPU for maximum
throughput; X17 shares the CPU uplink with X0-X14.

MGMT Port (1 GE)

8 | The Back Panel

The Back Panel

Warning: Potential Hazard from Fan

This manual contains specific warning and caution statements where they apply. Please read th e Safety Instructions before
use! See Product Safety and Regulatory Information, page 57.

Expansion Bay

Fans (2)

Power Supplies (2)

For Dell SonicWALL-approved
expansion modules

Dual auto-throttling fans for system
temperature control

Dual power supplies for redundant AC power and added reliability
Field conversion is available to convert to DC mains
DC power supplies use different input connector and power cables

9

Using this Getting Started Guide

The following flow chart illustrates the necessary steps in the process of getting started with your new Dell SonicWALL SuperMassive
9200 appliance.

Verify

Pre-Configuration

Requirements

Start Up

Management

Computer

Perform Initial

Setup

Register

Appliance in

SonicOS

Complete

Deployment

Configuration

Create a

MySonicWALL

Account

Configuration Process

Registration, Licensing, and Deployment Process

10 | Using this Getting Started Guide

11

Configuring the Appliance

In this Section:

This section provides an overview of available WAN types, a section to record configuration information, and initial setup information and
procedures.

• Determining the WAN Type, page 12

• System Requirements, page 12

• Recording Configuration Information, page 13

• Initial Setup, page 14

• Connecting to the Internet, page 17

• Troubleshooting Your Connections, page 19

2

12 | Determining the WAN Type

Determining the WAN Type

Before configuring your Dell SonicWALL SuperMassive 9200
appliance, you will need to determine the type of WAN
connection your setup will use. Dell SonicWALL supports the
following types:

• Static—Configures the appliance for a network that uses
static IP addresses.

• DHCP—Configures the appliance to request IP settings from
a DHCP server on the Internet.

• PPPoE—Point-to-Point Protocol over Ethernet (PPPoE) is
typically used with a DSL modem. If your ISP requires
desktop software, a username, and password, select NAT
with PPPoE mode.

• PPTP—Point-to-Point Tunneling Protocol (PPTP) is used to
connect to a remote server. PPTP typically supports older
Microsoft Windows implementations requiring tunneling
connectivity.

• L2TP—Layer 2 Tunneling Protocol (L2TP) uses IPsec to
connect to a L2TP server and encrypts all data transmitted
from the client to the server. It does not encrypt network traffic
to other destinations. If L2TP is not available in the Setup
Wizard, you can configure it later in the SonicOS
management interface.

Note: For more information regarding other supp orted WAN

types such as Wire Mode or Tap Mode, refer to the
SonicOS Administrator’s Guide.

System Requirements

Before beginning the setup process, verify that you have:

• An Internet connection

• A Web browser supporting Java Script and HTTP uploads.

Accepted Browser Browser Version Number

Internet Explorer 8.0 and higher

Chrome 18.0 and higher

Firefox 16.0 and higher

Safari 5.0 and higher

Recording Configuration Information | 13

Recording Configuration Information

Use this section to record your configuration information. Be
sure to keep for future reference.

The default MGMT interface IP address is 192.168.1.254.

Registration Information

Networking Information

Administrator Information

Internet Service Provider (ISP) Information

Record the following information about your current Internet
service:

Serial Number: Record the serial number found on

the bottom panel of your
Dell SonicWALL appliance.

Authentication Code: Record the authentication code found

on the bottom panel of your
Dell SonicWALL appliance.

LAN IP Address:

_____._____._____._____

Select a static IP address for your
Dell SonicWALL appliance that is
within the range of your local network.
(default is 192.168.168.168)

Subnet Mask:

_____._____._____._____

Record the subnet mask for the local
network. Client devices connecting
through the appliance are assigned IP
addresses in this network.
(default is 192.168.168.0)

Ethernet WAN IP Address:

_____._____._____._____

Select a static IP address for your
Ethernet WAN. This setting only

applies if you are already using an
ISP that assigns a static IP address.

Admin Name: Select an administrator account name.

(default is admin)

Admin Password: Select an administrator password.

(default is password)

If you are
connecting with

DHCP

No information is usually required. However,
some providers may require a Host Name:

_________________________________

If you are
connecting with
Static IP

IP Address: _____._____._____._____
Subnet Mask:_____._____._____._____
Default Gateway: _____._____._____._____
Primary DNS: _____._____._____._____
DNS 2 (optional): _____._____._____._____
DNS 3 (optional): _____._____._____._____

14 | Initial Setup

Initial Setup

The diagram below illustrates how to connect your management computer to the Dell SonicWALL SuperMassive 9200 appliance for
initial setup.

MGMT

Dell SonicWALL Appliance

Management Computer

Ethernet

SonicWALL SuperMassive 9200

CONSOLE

SDHC

MGMT

X19 X17

X16

X14 X12 X10 X8 X6 X4

1GE1GE

10GE

BYPASS
STATUS

X2 X0

X1X3X5X7

X9X11X13X15

X18

M0

ALARM

TEST

PWR 1 PWR 2

120V AC
(U.S.)

MG

MT

X1

9919919

9

Initial Setup | 15

The following sections provide initial configuration information
and instructions for connecting your Dell SonicWALL
SuperMassive 9200 appliance for initial setup.

• Connecting the MGMT Port, page 15

• Applying Power to the SuperMassive 9200, page 15

• SuperMassive 9200 LED Activity, page 15

• To access the SonicOS management interface, follow the

steps listed:, page 16

Connecting the MGMT Port

1. Using the provided Ethernet cable, connect one end of the

cable to the computer you are using to manage the
Dell SonicWALL SuperMassive appliance.

2. Connect the other end of the Ethernet cable to the MGMT

port on your Dell SonicWALL SuperMassive appliance.

Applying Power to the SuperMassive 9200

Connect the AC power cords from the Dell SonicWALL
SuperMassive appliance into appropriate power outlets.

For further information regarding power requirements, refer to

Product Safety and Regulatory Information, page 57 in this

document.

SuperMassive 9200 LED Activity

The Power LEDs on the front panel illuminate blue when the
appliance is powered on.

The Test LED or Alarm LED may illuminate and blink while the
appliance performs a series of diagnostic tests. When these
LEDs are no longer illuminated and the Power LEDs remain
steadily lit, the Dell SonicWALL SuperMassive 9200 appliance
is ready for configuration. This typically occurs within a few
minutes of turning on the power.

If the Test or Alarm LEDs remain lit after the
SuperMassive 9200 has completed powering on, restart the
appliance by disconnecting the power, waiting 1 minute, then
connecting the power again.

For a connected MGMT or X0 - X7 port, the Link LED for the
port illuminates green or amber depending on the link
throughput speed, indicating an active connection:

• Amber indicates 1 Gbps

• Green indicates 100 Mbps

• A unlit left LED with the right LED lit indicates 10 Mbps

16 | Initial Setup

Using the Setup Wizard

When you are ready to begin initial setup, configure your
management computer with a static IP address on the

192.168.1.0/24 subnet, such as 192.168.1.20. This allows your
computer to connect to SonicOS via the MGMT interface.

Note: Be sure to disable pop-up blocking software, or set your

Web browser to allow pop-ups and cookies.

To access the SonicOS management interface, follow the steps
listed:

1. With your computer connected to the appliance MGMT
port, start your Web browser and navigate to the default
MGMT interface IP address: <http://192.168.1.254>.

2. Launch the Dell SonicWALL Setup Wizard by clicking the
first Here link. This wizard helps you quickly configure the
Dell SonicWALL appliance to secure your Internet
connection.

3. Follow the on-screen prompts to complete the
Dell SonicWALL Setup Wizard.

4. A Setup Wizard Summary page displays at the end of the
wizard. Verify the inform at i on you’ve entered is correct,
then click Apply.

5. Once completed, a Setup Wizard Completion notice
displays.

6. Click Close.

7. Continue to Connecting to the Internet, page 17 to connect
the appliance for Internet access and then refer to

Registering, Licensing, and Upgrading, page 21 to begin

the registration process.

Connecting to the Internet | 17

Connecting to the Internet

After initial setup is complete, connect the LAN and WAN
interfaces for access to external networks or the Internet. You
cannot reach the Internet or other WAN destinations while
connected to the MGMT interface. For Internet access, connect
to X0 or another configured LAN interface.

Note: Internet connectivity is nee ded for the recommended

product registration process.

Connecting the LAN Port

1. Connect one end of an Ethernet cable to your computer or
to your local network switch or other networking device.

2. Connect the other end of the Ethernet cable to the X0

(LAN) port on your SuperMassive appliance.

Connecting the WAN Port

1. Connect one end of an Ethernet cable to your Internet
connection.
If you have a router, DSL modem, or cable modem,
connect the Ethernet cable to a LAN port on the router or
modem.

2. Connect the other end of the Ethernet cable to the X1
(WAN) port on your Dell SonicWALL SuperMassive
appliance.

Testing Your Internet Connection

Use the following steps to test your Internet connection:

1. After you exit the Setup Wizard, connect your computer to
the X0 (LAN) port.

2. Point your browser to the X0 IP address configured during
initial setup, or to the default <http://192.168.168.168>.

3. When the log in page appears, log into the SonicOS
management interface as admin, using the configured
password or the default, password.

4. Open a command prompt window on your computer and
enter the command: ping sonicwall.com

5. Open another Web browser and navigate to:
<http://www.sonicwall.com>.

If you can view the Dell SonicWALL home page, you have
configured your Dell SonicWALL SuperMassive 9200 correctly.

If you cannot view the Dell SonicWALL home page, try one of
these solutions:

• Renew your management station DHCP address or restart

your management station to accept new network settings from
the DHCP server in the Dell SonicWALL appliance.

• Restart your Internet router to communicate with the DHCP

client in the Dell SonicWALL appliance.

Note: WAN connectivity issues are unrelated to completion of

the MySonicWALL registration process.

18 | Connecting to the Internet

Internet Access

The diagram below illustrates how to connect your computer to the Dell SonicWALL SuperMassive 9200 appliance for Internet access.

Dell SonicWALL Appliance

120V AC
(U.S.)

SonicWALL SuperMassive 9200

CONSOLE

SDHC

MGMT

X19 X17

X16

X14 X12 X10 X8 X6 X4

1GE1GE

10GE

BYPASS
STATUS

X2 X0

X1X3X5X7

X9X11X13X15

X18

M0

ALARM

TEST

PWR 1 PWR 2

X

X0

X1

X0 (LAN)

X1 (WAN)

Internet

Ethernet

Troubleshooting Your Connections | 19

Troubleshooting Your Connections

Use the suggestions in this section to troubleshoot your MGMT
and LAN connections.

Troubleshooting Your MGMT Connection

If you cannot connect to the Dell SonicWALL SuperMassive
9200 or the Setup Wizard does not display, consider the
following:

• Did you correctly enter the Dell SonicWALL SuperMassive
9200 management IP address beginning with “http://” or
“https://” in your Web browser?

• Did you try restarting your management station while it is
connected to the Dell SonicWALL appliance?

• Are the Local Area Connection settings on your computer set
to a static IP address on the 192.168.1.0/24 subnet?

• Is the Ethernet cable connected to your computer and to the
MGMT port on your appliance?

• Is the connector clip on your network cable properly seated in
the port of the security appliance?

Troubleshooting Your LAN Connection

If you do not see the SonicOS log in prompt when you point
your browser to the X0 (LAN) IP address, consider the
following:

• Did you correctly enter the IP address for the Dell SonicWALL
SuperMassive 9200 X0 interface into your Web browser,
beginning with “http://” or “https://”?

• Did you try restarting your management station while it is
connected to the Dell SonicWALL appliance?

• Are the Local Area Connection settings on your computer set
to one of the following?:

• Obtain an IP address automatically using DHCP

• A static IP address on the default LAN subnet
(192.168.168.0/24)

• A static IP address on the configured LAN subnet if you
changed it during initial setup

• Do you have the Ethernet cable connected to your computer
and to the X0 (LAN) port on your appliance?

• Is the connector clip on your network cable properly seated in
the port of the security appliance?