intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2014 - 08
Rev. A00
Contents
1 Working on Your Computer............................................................................... 8
Turning Off Your Computer..................................................................................................................8
Hard drives...........................................................................................................................................33
Removing a 2.5 inch hard-drive blank............................................................................................... 33
Installing a 2.5 inch hard-drive blank................................................................................................. 34
Removing Hard Drive..........................................................................................................................34
Installing Hard Drive............................................................................................................................35
Removing a hard drive from a hard-drive carrier.............................................................................. 36
Installing a hard drive into a hard-drive carrier..................................................................................37
CAUTION: To avoid losing data, save and close all open files and exit all open programs before
you turn off your computer.
1.Shut down the operating system:
•In Windows 8:
– Using a touch-enabled device:
a.Swipe in from the right edge of the screen, opening the Charms menu and select
Settings.
b.Select the and then select Shut down
– Using a mouse:
a.Point to upper-right corner of the screen and click Settings.
b.Click the and select Shut down.
•In Windows 7:
1
1.Click Start.
2.Click Shut Down.
or
1.Click Start.
2.Click the arrow in the lower-right corner of the Start menu as shown below, and then click
Shut Down..
2.Ensure that the computer and all attached devices are turned off. If your computer and attached
devices did not automatically turn off when you shut down your operating system, press and hold
the power button for about 6 seconds to turn them off.
8
2
LCD panel features
NOTE: The LCD panel is present only on Precision Rack 7910
The LCD panel of your system provides system information and status and error messages to indicate if
the system is operating correctly or if the system needs attention. For more information on error
messages, see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals.
•The LCD backlight lights blue during normal operating conditions and lights amber to indicate an
error condition.
•The LCD backlight is off when the system is in standby mode and can be turned on by pressing either
the Select, Left, or Right button on the LCD panel.
•The LCD backlight remains off if LCD messaging is turned off through the iDRAC utility, the LCD
panel, or other tools.
Figure 1. LCD panel features
ItemButtonDescription
1LeftMoves the cursor back in one-step increments.
2SelectSelects the menu item highlighted by the cursor.
3RightMoves the cursor forward in one-step increments.
During message scrolling:
•Press and hold the button to increase scrolling speed.
•Release the button to stop.
NOTE: The display will stop scrolling when the button is
released. After 45 seconds of inactivity the display will start
scrolling.
Home screen
The Home screen displays user-configurable information about the system. This screen is displayed
during normal system operation when there are no status messages or errors. When the system is in
standby mode, the LCD backlight turns off after five minutes of inactivity if there are no error messages.
Press one of the three navigation buttons (Select, Left, or Right) to view the Home screen.
9
To navigate to the Home screen from another menu, continue to select the up arrow until the Home
icon is displayed, and then select the Home icon.
From the Home screen, press the Select button to enter the main menu.
Setup menu
NOTE: When you select an option in the Setup menu, you must confirm the option before
proceeding to the next action.
OptionDescription
iDRACSelect DHCP or Static IP to configure the network mode. If Static IP is selected,
the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to
enable DNS and to view domain addresses. Two separate DNS entries are available.
Set errorSelect SEL to display LCD error messages in a format that matches the IPMI
description in the SEL. This is useful when trying to match an LCD message with an
SEL entry.
Select Simple to display LCD error messages in a simplified user-friendly
description. For more information on error messages, see the Dell Event and Error
Messages Reference Guide at dell.com/esmmanuals.
Set homeSelect the default information to be displayed on the LCD Home screen. See View
menu to see the options and option items that can be set as the default on the
Home screen.
View menu
NOTE: When you select an option in the View menu, you must confirm the option before
proceeding to the next action.
OptionDescription
iDRAC IPDisplays the IPv4 or IPv6 addresses for iDRAC8. Addresses include DNS (Primary
and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet).
MACDisplays the MAC addresses for iDRAC, iSCSI, or Network devices.
NameDisplays the name of the Host, Model, or User String for the system.
NumberDisplays the Asset tag or the Service tag for the system.
PowerDisplays the power output of the system in BTU/hr or Watts. The display format can
be configured in the Set home submenu of the Setup menu.
TemperatureDisplays the temperature of the system in Celsius or Fahrenheit. The display format
can be configured in the Set home submenu of the Setup menu.
10
3
Documentation matrix
The documentation matrix provides information on documents that you can refer to for setting up and
managing your system.
To...Refer to...
Install your system into a rackRack documentation included with your rack
solution
Set up your system and know the system technical
specifications
Install the operating systemOperating system documentation at dell.com/
Get an overview of the Dell Systems Management
offerings
Configure and log in to iDRAC, set up managed
and management system, know the iDRAC
features and troubleshoot using iDRAC
Know about the RACADM subcommands and
supported RACADM interfaces
Launch, enable and disable Lifecycle Controller,
know the features, use and troubleshoot Lifecycle
Controller
Use Lifecycle Controller Remote ServicesDell Lifecycle Controller Remote Services Quick
Set up, use, and troubleshoot OpenManage Server
Administrator
Install, use and troubleshoot OpenManage
Essentials
Getting Started With Your System that shipped with
your system or see dell.com/poweredgemanuals
operatingsystemmanuals
Dell OpenManage Systems Management Overview
Guide at dell.com/openmanagemanuals
Integrated Dell Remote Access Controller User's
Guide at dell.com/esmmanuals
RACADM Command Line Reference Guide for
iDRAC and CMC at dell.com/esmmanuals
Dell Lifecycle Controller User’s Guide at dell.com/
esmmanuals
Start Guide at dell.com/esmmanuals
Dell OpenManage Server Administrator User’s
Guide at dell.com/openmanagemanuals
Dell OpenManage Essentials User’s Guide at
dell.com/openmanagemanuals
Know the features of the storage controller cards,
deploy the cards, and manage the storage
subsystem
Check the event and error messages generated by
the system firmware and agents that monitor
system components
Storage controller documentation at dell.com/
storagecontrollermanuals
Dell Event and Error Messages Reference Guide at
dell.com/esmmanuals
11
Hard-drive indicator codes
Figure 2. Hard-drive indicators
4
1.hard-drive activity indicator 2.hard-drive status indicator
3.hard drive
Figure 3. Hard-drive indicators on the hard-drive tray backplane
1.hard-drive activity indicator 2.hard-drive status indicator
3.hard-drive backplane on hard-drive tray
NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator
(on the right side) does not function and remains off.
Blinks green two times per secondIdentifying drive or preparing for removal.
OffDrive ready for insertion or removal.
NOTE: The drive status indicator remains off until
all hard drives are initialized after the system is
turned on. Drives are not ready for insertion or
removal during this time.
Blinks green, amber, and turns offPredicted drive failure
Blinks amber four times per secondDrive failed
Blinks green slowlyDrive rebuilding
Steady greenDrive online
Blinks green three seconds, amber three
seconds, and turns off six seconds
Rebuild aborted
13
Installing and removing system
components
Safety instructions
WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not
attempt to lift the system by yourself.
WARNING: Opening or removing the system cover when the system is on may expose you to a
risk of electric shock.
CAUTION: Do not operate the system without the cover for a duration exceeding five minutes.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: It is recommended that you always use a static mat and static strap while working on
components inside the system.
5
NOTE: To ensure proper operation and cooling, all bays in the system must be populated at all
times with either a module or with a blank.
Before working inside your system
1.Turn off the system, including any attached peripherals.
2.Disconnect the system from the electrical outlet and disconnect the peripherals.
3.Remove the system cover.
After working inside your system
1.Install the system cover.
2.Reconnect the system to its electrical outlet.
3.Turn the system on, including any attached peripherals.
Recommended tools
You need the following tools to perform the removal and installation procedures:
•Key to the bezel lock. This is only required when you have a bezel.
14
•#2 Phillips screwdriver
For how-to videos, documentation, and troubleshooting solutions, scan this QR code, or click here:
http://www.Dell.com/QRL/Workstation/R7910
System Overview
Figure 4. Front and Back View
15
ItemIndicator, Button, or
Connector
IconDescription
1Power-on indicator,
power button
2NMI button
3System identification
button
The power-on indicator lights when the system
power is on. The power button controls the power
supply output to the system.
NOTE: On ACPI-compliant operating systems,
turning off the system using the power button
causes the system to perform a graceful
shutdown before power to the system is
turned off.
Used to troubleshoot software and device driver
errors when running certain operating systems.
This button can be pressed using the end of a
paper clip.
Use this button only if directed to do so by
qualified support personnel or by the operating
system documentation.
The identification buttons on the front and back
panels can be used to locate a particular system
within a rack. When one of these buttons is
pressed, the LCD panel on the front and the
system status indicator on the back flashes until
one of the buttons is pressed again.
Press to toggle the system ID on and off.
If the system stops responding during POST, press
and hold the system ID button for more than five
seconds to enter BIOS progress mode.
To reset iDRAC (if not disabled in F2 iDRAC setup)
press and hold the button for more than 15
seconds.
4Video connectorAllows you to connect a VGA display to the
system.
5LCD menu buttonsAllow you to navigate the control panel LCD
menu.
6Information tagA slide-out label panel which allows you to record
system information such as Service Tag, NIC, MAC
address and so on as per your need.
7LCD panelDisplays system ID, status information, and system
error messages. The LCD lights blue during normal
system operation. The LCD lights amber when the
system needs attention, and the LCD panel
displays an error code followed by descriptive text.
16
ItemIndicator, Button, or
Connector
8Hard drivesUp to eight 2.5 inch drives.
9vFlash media card slotAllows you to insert a vFlash media card.
10USB connectorAllows you to connect USB devices to the system.
11USB management port/
iDRAC Direct
12Optical drive (optional)One optional SATA DVD-ROM drive or DVD+/-RW
IconDescription
NOTE: If the system is connected to a power
source and an error is detected, the LCD lights
amber regardless of whether the system is
turned on or off.
The ports are USB 2.0-compliant.
Allows you to connect USB devices to the system
or provides access to the iDRAC Direct features.
For more information, see the Integrated Dell
Remote Access Controller User’s Guide at
dell.com/esmmanuals. The USB management port
is USB 2.0-compliant.
The identification buttons on the front and back
panels can be used to locate a particular system
within a rack.
Precision Rack
7910
Press to toggle the system ID on and off.
If the system stops responding during POST, press
and hold the system ID button for more than five
seconds to enter BIOS progress mode.
To reset iDRAC (if not disabled in F2 iDRAC setup)
press and hold the button for more than 15
seconds.
Connects the optional system status indicator
assembly through the optional cable management
arm.
When one of these buttons
is pressed, the LCD panel on
the front and the system
status indicator on the back
flashes until one of the
buttons is pressed again.
16Half-height PCIe
expansion-card slot (3)
Allows you to connect up to three half-height PCI
Express expansion cards.
17
ItemIndicator, Button, or
Connector
17Serial connectorAllows you to connect a serial device to the
18Video connectorAllows you to connect a VGA display to the
19USB connector (2)Allows you to connect USB devices to the system.
IconDescription
system.
system.
The ports are USB 2.0-compliant.
20Full-height PCIe
expansion card slot (4)
21Ethernet connector (4)Four integrated 10/100/1000 Mbps NIC
22Power supply unit
Allows you to connect up to four single wall or
two double wide PCI Express expansion cards.
connectors
or
Four integrated connectors that include:
•Two 10/100/1000 Mbps NIC connectors
•Two 100 Mbps/1 Gbps/10 Gbps NIC
connectors
AC1100 W
Front bezel (optional)
Removing the front bezel
1.Unlock the bezel lock at the left end of the bezel.
2.Lift the release latch next to the bezel lock.
3.Pull the left end of the bezel, unhook the right end and remove the bezel.
18
Figure 5. Removing and installing the front bezel
1.bezel lock2.front bezel
Installing the front bezel
1.Hook the right end of the bezel onto the chassis.
2.Fit the free end of the bezel onto the system.
3.Secure the bezel with the keylock.
Removing the system cover
1.Ensure that you read the Safety instructions.
2.Turn off the system, including any attached peripherals.
3.Disconnect the system from the electrical outlet and peripherals.
4.Rotate the latch release lock counter clockwise to the unlocked position.
5.Lift the latch and rotate the latch toward the back of the system.
19
6.Hold the cover on both sides, and lift the cover away from the system.
1.system cover
2.latch
3.latch release lock
To see a video on removing and installing System Cover, scan this QR code, or click here: http://
www.Dell.com/QRL/Workstation/R7910/Cover
Installing the system cover
Ensure that you read the Safety instructions.
To see a video on removing and installing System Cover, scan this QR code, or click here: http://
www.Dell.com/QRL/Workstation/R7910/Cover
20
1.Align the slots of the system cover with the tabs on the chassis.
2.Press the cover release latch, and push the cover toward the front of the chassis until the latch locks
into place.
3.Turn the latch release lock clockwise to the locked position.
4.Install the optional bezel.
5.Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
Inside the system
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
21
Figure 6. Inside the system—Precision Rack 7910
1.cooling-fan (6)
2.processor (2)
3.DIMM (24)
4.PCIe card holder
5.internal USB port
6.power supply unit (2)
7.expansion-card riser (3)
8.network daughter card
9.expansion-card riser (2)
10. expansion-card riser (1)
11. hard-drive backplane
Cooling shroud
22
Removing the cooling shroud
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.Ensure that you read the Safety instructions.
2.Follow the procedure listed in Before working inside your system.
3.If installed, remove the full-length PCIe cards.
CAUTION: Never operate your system with the cooling shroud removed. The system may get
overheated quickly, resulting in shutdown of the system and loss of data.
Hold the shroud and lift it away from the system.
Figure 7. Removing and installing the cooling shroud
1.cooling shroud2.touch point (2)
1.Replace the cooling shroud. See Installing the cooling shroud
2.Follow the procedure listed in After working inside your system.
Installing the cooling shroud
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.Ensure that you read the Safety instructions.
2.Align the tabs on the cooling shroud with the securing slots on the chassis.
3.Lower the cooling shroud into the chassis until it is firmly seated.
23
4.Follow the procedure listed in After working inside your system.
System memory
Your system supports DDR4 registered DIMMs (RDIMMs), and load reduced DIMMs (LRDIMMs).
NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
Memory bus operating frequency can be 1866 MT/s, or 2133 MT/s depending on the following factors:
•DIMM type (RDIMM or LRDIMM)
•Number of DIMMs populated per channel
•System profile selected (for example, Performance Optimized, Custom, or Dense Configuration
Optimized)
•Maximum supported DIMM frequency of the processors
The system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each 12socket set is organized into four channels. In each channel, the release levers of the first socket are
marked white, the second socket black, and the third socket green.
NOTE: DIMMs in sockets A1 to A12 are assigned to processor 1 and DIMMs in sockets B1 to B12 are
assigned to processor 2.
24
Memory channels are organized as follows:
Processor 1channel 0: slots A1, A5, and A9
channel 1: slots A2, A6, and A10
channel 2: slots A3, A7, and A11
channel 3: slots A4, A8, and A12
Processor 2channel 0: slots B1, B5, and B9
channel 1: slots B2, B6, and B10
channel 2: slots B3, B7, and B11
channel 3: slots B4, B8, and B12
25
The following table shows the memory populations and operating frequencies for the supported
configurations.
DIMM TypeDIMMs Populated/
Channel
RDIMM12133, 1866, 1600, 1333Dual rank or single rank
22133, 1866, 1600, 1333Dual rank or single rank
31866, 1600, 1333Dual rank or single rank
LRDIMM12133, 1866, 1600, 1333Quad rank
22133, 1866, 1600, 1333Quad rank
31866, 1600, 1333Quad rank
Operating Frequency (in
MT/s)
1.2 V
Maximum DIMM Rank/Channel
General memory module installation guidelines
This system supports Flexible Memory Configuration, enabling the system to be configured and run in
any valid chipset architectural configuration. The following are the recommended guidelines for installing
memory modules:
•RDIMMs and LRDIMMs must not be mixed.
•x4 and x8 DRAM based DIMMs can be mixed.
•Up to three dual- or single-rank RDIMMs can be populated per channel.
•Up to three LRDIMMs can be populated per channel regardless of rank count.
•Populate DIMM sockets only if a processor is installed. For single-processor systems, sockets A1 to
A12 are available. For dual-processor systems, sockets A1 to A12 and sockets B1 to B12 are available.
•Populate all sockets with white release tabs first, then black, and then green.
•Populate the sockets by highest rank count in the following order — first in sockets with white release
levers, then black, and then green. For example, if you want to mix single-rank and dual-rank DIMMs,
populate dual-rank DIMMs in the sockets with white release tabs and single-rank DIMMs in the
sockets with black release tabs.
•When mixing memory modules with different capacities, populate the sockets with memory modules
with highest capacity first. For example, if you want to mix 4 GB and 8 GB DIMMs, populate 8 GB
DIMMs in the sockets with white release tabs and 4 GB DIMMs in the sockets with black release tabs.
•In a dual-processor configuration, the memory configuration for each processor should be identical.
For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and
so on.
•Memory modules of different capacities can be mixed provided other memory population rules are
followed (for example, 4 GB and 8 GB memory modules can be mixed).
•Mixing of more than two DIMM capacities in a system is not supported.
•Populate four DIMMs per processor (one DIMM per channel) at a time to maximize performance.
Sample memory configurations
The following tables show sample memory configurations for one and two processor configurations that
follow the appropriate memory guidelines.
26
NOTE: 1R, 2R, and 4R in the following tables indicate single-, dual-, and quad-rank DIMMs
respectively.
Table 1. Memory configurations—single processor
System
capacity (in
DIMM size
(in GB)
Number of
DIMMs
GB)
441
842
1644
82
2446
48412
DIMM rank,
organization, and
frequency
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
1R, x8, 1866 MT/s
1R, x8, 1600 MT/s
DIMM slot population
A1
A1, A2
A1, A2, A3, A4
A1, A2
A1, A2, A3, A4, A5, A6
A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12
86
96812
166
128168
14416 and 810
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
2R, x8, 1866 MT/s
2R, x8 1600 MT/s
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s,
2R, x4 and 2R, x8, 1866
MT/s
2R, x4 and 2R, x8, 1600
MT/s
A1, A2, A3, A4, A5, A6
A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12
A1, A2, A3, A4, A5, A6
A1, A2, A3, A4, A5, A6, A7, A8
A1, A2, A3, A4, A5, A6, A7, A8, A9,
A11
27
System
capacity (in
GB)
DIMM size
(in GB)
Number of
DIMMs
DIMM rank,
organization, and
frequency
DIMM slot population
NOTE: 16 GB DIMMs must
be installed in slots
numbered A1, A2, A3, A4, A5,
A6, A7, and A8 and 8 GB
DIMMs must be installed in
slots A9 and A11.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.Ensure that you read the Safety instructions.
29
2.Follow the procedure listed in Before working inside your system.
3.Remove the cooling shroud.
WARNING: The memory modules are hot to the touch for some time after the system has been
powered down. Allow time for the memory modules to cool before handling them. Handle the
memory modules by the card edges and avoid touching the components or metallic contacts on
the memory module.
CAUTION: To ensure proper system cooling, memory-module blanks must be installed in any
memory socket that is not occupied. Remove memory-module blanks only if you intend to install
memory modules in those sockets.
1.Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, making sure not to touch
the middle of the memory module or gold contacts.
2.To release the memory module from the socket, simultaneously press the ejectors on both ends of
the memory-module socket.
Figure 8. Removing memory module
1.memory-module 2.memory-module socket
3.memory module socket ejector (2)
To see a video on removing and installing memory module, scan this QR code, or click here: http://
www.Dell.com/QRL/Workstation/R7910/DIMMs
30
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