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Dell Precision Appliance for Wyse
User’s Guide
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Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2016 - 02
Rev. A01
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Contents
1 Overview.................................................................................................................5
Solution overview.................................................................................................................................. 5
Hardware components....................................................................................................................5
Software components...........................................................................................................................6
Dedicated GPU appliance..................................................................................................................... 7
Prerequisites for the GPU appliance...............................................................................................8
NVIDIA GPU driver...........................................................................................................................8
Installing the Teradici host card PCoIP software........................................................................... 8
VMware Horizon View bits (optional)............................................................................................. 8
Shared GPU appliance...........................................................................................................................8
Prerequisites for the shared GPU appliance...................................................................................8
NVIDIA GPU driver...........................................................................................................................9
VMware Horizon View bits (optional)............................................................................................. 9
2 Setting up the dedicated GPU appliance....................................................... 10
BIOS settings........................................................................................................................................10
Configuring the BIOS.......................................................................................................................... 10
Updating the BIOS............................................................................................................................... 11
Connecting the GPUs to the host cards.............................................................................................11
Configuring the host cards for use with or without VMware Horizon View.....................................12
Prerequisites...................................................................................................................................12
Enabling the audio.........................................................................................................................12
Enabling the host driver function..................................................................................................13
3 Using the Quick Start Tool................................................................................14
Installing the Quick Start Tool............................................................................................................ 14
Prerequisites for using the Quick Start Tool.......................................................................................15
Using the Quick Start Tool to configure virtual machines with dedicated GPUs.............................15
Using the Quick Start Tool to configure virtual machines with shared GPUs..................................16
Using the Quick Start Tool in command line interface......................................................................17
4 Installing the VM guest operating system......................................................19
Installing Microsoft Windows 7...........................................................................................................19
Installing the graphics driver.........................................................................................................20
Installing Microsoft Windows 8.1........................................................................................................ 21
Installing the graphics driver.........................................................................................................22
Installing RedHat Enterprise Linux 7...................................................................................................22
Installing the graphics driver...............................................................................................................23
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Installing the VMware tools................................................................................................................ 24
5 Post Operating System Installation Tasks......................................................26
6 Precision Appliance for Wyse - Clients...........................................................27
Client and connect support matrix.....................................................................................................27
Dell Wyse 5020-P25Dell Wyse 7020-P45....................................................................................27
Connecting a PCoIP Zero Client directly to a host card...................................................................28
Connecting a PCoIP Zero Client to VMware View............................................................................ 28
Connecting to the Direct Connect AgentConnecting to the View Connection Server............ 28
7 Troubleshooting................................................................................................. 29
8 Contacting Dell...................................................................................................32
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Overview
The Dell Precision Appliance for Wyse is a 2 Rack Unit (2U) pre-configured appliance, which is
configured on the Dell Precision Rack 7910. The Dell Precision Appliance for Wyse is an Independent
Software Vendor (ISV) certified solution that offers flexible deployment, scalability, and management of a
high-performance virtual workstation environment. Using this solution, you can achieve mobile, needbased access to graphics-intensive applications and data along with security.
The Dell Precision Appliance for Wyse currently supports two different graphics configuration options:
• Dedicated (vDGA) — Uses the NVIDIA Quadro graphics cards and Teradici Host cards.
• Shared (NVIDIA vGPU) — Uses the NVIDIA GRID K2A graphics cards
The choice of the graphics option will be dependent on your computing environment, software and
business requirements, and use cases.
After installing the Dell Precision Appliance for Wyse, you can start up the system, Connect the system
to the network, configure virtual machines (VMs) and connect remotely from your user endpoint.
Solution overview
The Dell Precision Appliance for Wyse comprises two hardware configuration options:
• Dedicated GPU (NVIDIA Quadro Graphics) — Up to 3 Virtual Machines (VMs) per appliance in this
mode.
• Shared GPU (NVIDIA GRID K2A Graphics) — Up to 4 or 8 VMs per appliance in this mode.
The hardware configurations for these two options are similar and they differ mainly in the graphics
options. To configure the virtual machines for your solution, you can configure the VMs using the Quick
Start Tool. For more information on the Quick Start Tool, see Using the Quick Start Tool.
Hardware components
Figure 1 shows the hardware components for the Dell Precision Rack 7910’s dedicated GPU option:
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Figure 1. Dedicated GPU solution
Figure 2 shows the hardware components for the Dell Precision Rack 7910’s shared GPU option.
Figure 2. Shared GPU solution
Software components
Table 1 describes the driver/firmware/software versions that are required for successful installation and
configuration of a GPU enabled virtual desktop; either in the dedicated GPU or in the shared GPU
configurations. The software versions listed in the table are available at the Dell.com/support for Dell
Precision Rack 7910.
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Table 1. Required software and versions
Software Description Version
Server OS – Dedicated Graphics
version
Server OS – vGPU, or Shared
Graphics version
R7910 BIOS BIOS for the Appliance 1.4.3
R7910 Firmware Firmware for the Appliance 2.21.21.21
iDRAC with Lifecycle Controller Server Out of Band Management
Virtual Desktop OS Microsoft Windows
Virtual Desktop OS Red Hat Enterprise Linux 7
VMware VM HW Version –
Dedicated Graphics version
VMware HW Version – vGPU, or
Shared Graphics version
VMware VM Boot Options –
Dedicated Graphics version
NVIDIA GPU Driver – vGPU, or
Shared Graphics version.
NOTE: The Quick Start Tool
provisions the VIB to the
ESXi host.
VMware vSphere ESXi Dell Custom Image: 6.0 Update 1
– Build 3029758; A00
VMware vSphere ESXi Dell Custom Image: 6.0 – Build
2494585; A00
2.21.21.21; A00
and Configuration
• Windows 7 x64
• Windows 8.1 x64
Hardware version for the virtual
machine
Hardware version for the virtual
machine
Boot Firmware for the virtual
machine
NVIDIA GRID vGPU Host driver
for VMware vSphere ESXi 6.0,
and Client Drivers for Win7 and
Win8.1
11
11
EFI
Host_Driver_346.42-1OEM.
600.0.0.2159203; A00
NVIDIA GPU Driver – Dedicated
Graphics version
Teradici PCoIP Firmware
(embedded on card) – Dedicated
Graphics version
Client Software – Dedicated
Graphics version
NVIDIA GPU Client Drivers for
Win 7 and Win8.1
Tera2 host card firmware 4.7.0; A00
Teradici PCoIP Software Client 4.2.2; A00
Video_Driver_H3KDT_WN_9.18.1
3.4066; A00
Dedicated GPU appliance
The dedicated GPU version of the appliance is equipped with three Quadro K4200 GPUs and three
Teradici host cards. This version of the appliance provides high-performance encoding of the PCoIP
display protocol. As a user of this appliance, you will receive a dedicated GPU, a host card, and a portion
of the R7910 CPU, Memory, and disk space. The Quick Start Tool enables the administrator to setup and
configure the appliance, and the end user virtual machine resources, such as dedicated GPU, host card,
and the guest OS virtualized resources (CPU, memory, network, and disk space).
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Prerequisites for the GPU appliance
Before configuring the dedicated GPU version of the appliance, you must be aware of:
• Hypervisor User name and Password
• Hypervisor Host License (optional)
NOTE: The prerequisites required are available in the Using the Quick Start Tool section.
NVIDIA GPU driver
The installation of the NVIDIA graphics driver is required on each virtual machine. You can download the
GPU driver available at Dell.com/support for Dell Precision Rack 7910.
Installing the Teradici host card PCoIP software
The installation of the Teradici PCoIP Host software is required on each virtual machine for the
dedicated GPU appliance. You can download the Teradici PCoIP Host software at the Dell.com/support
for Dell Precision Rack 7910.
VMware Horizon View bits (optional)
The virtual machines configured for the Dell Precision Rack 7910 can be integrated into a VMware
Horizon View environment. The primary purposes for integrating the virtual machines into the VMware
Horizontal View environment are:
• Remote accessibility — Enables you to get connected remotely with the target system’s memory,
CPU, and disk space and allows you to get access to the other remote users’ data.
• Brokering services — Enables you to provide the brokering services to the target system’s virtual
machines.
For more information on integrating the virtual machine into a VMware Horizon View environment, see
VMware Documentation.
NOTE: The VMware documentation has information about the PCoIP Host Cards. You can ignore
the information that are not relevant to the PCoIP Host Cards.
Shared GPU appliance
The shared GPU version of the appliance is equipped with dual NVIDIA GRID K2A GPUs. The GPUs are
virtualized using VMware and vGPU technology. A total of 4 or 8 Virtual Machines (VMs) can receive a
virtual GPU with a K280Q or K260Q profile respectively. The CPU, memory, and disk space are evenly
divided between the 4 or 8 VMs. The Quick Start Tool enables the administrator to setup and configure
the appliance, and the end user virtual machine resources, such as dedicated GPU, host card, and the
guest OS virtualized resources (CPU, memory, network, and disk space).
Prerequisites for the shared GPU appliance
Before configuring the shared GPU version of the appliance, must be aware of:
• vSphere hypervisor User name and Password
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• vSphere hypervisor Host License (optional)
NOTE: The prerequisites required are available in the Using the Quick Start Tool section.
NVIDIA GPU driver
The installation of the NVIDIA graphics driver is required on each virtual machine. You can download the
GPU driver available at Dell.com/support for Dell Precision Rack 7910.
VMware Horizon View bits (optional)
The virtual machines configured for the Dell Precision Rack 7910 can be integrated into a VMware
Horizon View environment. The primary purposes for integrating the virtual machines into the VMware
Horizontal View environment are:
• Remote accessibility — Enables you to get connected remotely with the target system’s memory,
CPU, and disk space and allows you to get access to the other remote users’ data.
• Brokering services — Enables you to provide the brokering services to the target system’s virtual
machines.
For more information on creating the Manual Desktop Pool, see VMware Documentation.
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Setting up the dedicated GPU appliance
This solution is equipped with three host cards and three GPUs on the Dell Precision Rack 7910. Figure 3
shows the setup process on how to connect the GPUs to the host cards:
Figure 3. Dedicated GPU appliance
Table 2. Cable description
Cables Description
Primary DisplayPort cables
Secondary DisplayPort cables
BIOS settings
It is recommended to have the required BIOS setting and version in the Dell Precision Rack 7910, for
effectively configuring the dedicated GPU or shared GPU appliances.
Configuring the BIOS
The recommended BIOS version for Dell Precision Rack 7910 is version 1.4.3. If the BIOS is of an earlier
version, it is recommended to update the version to 1.4.3. This BIOS version is available for download at
Dell.com/support. BIOS setting required:
• USB 3.0: Off
• System Profile = Performance/Custom
– C States: On
– C1E States: On
• Embedded Video: On
• Above 4 GB MMIO: On
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Updating the BIOS
If the BIOS requires an update, you can use the BIOS Update Utility that is accessible from the Boot
Manager. For more information, see the Updating the BIOS version topic in the Dell Precision Rack 7910
Owner’s Manual.
Connecting the GPUs to the host cards
The cabling needs to be done on the Dell Precision Rack 7910 in the following order:
Table 3. GPU to host card
Host cards GPUs
PCI Slot 1 <—> PCI Slot 4
PCI Slot 2 <—> PCI Slot 5
PCI Slot 3 <—> PCI Slot 6
1. Connect the mini DisplayPort to DisplayPort cables from port 2 on the GPUs to port 1 on the host
cards.
2. Connect the mini DisplayPort to DisplayPort cables from port 3 on the GPUs to port 2 on the host
cards.
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3. Ensure all the cables are firmly plugged in.
The system is now ready for setup and configuration.
Configuring the host cards for use with or without VMware Horizon View
NOTE: This section applies only if you have purchased the Dell Precision Rack 7910 with host cards
and GPUs solution. This section may also be beneficial if you are not using VMware Horizon View.
You should perform these steps before using the Dell Precision Rack 7910’s Quick Start Tool. These
steps will configure the host cards to successfully integrate into a VMware Horizon View environment.
Additionally, there are some benefits in following these steps when not integrating into a VMware
Horizon View environment. Enabling the Host Driver Function will allow you or the administrator to log
into one of the virtual machines and access the associated Teradici Host Card information, such as IP
addresses and PCoIP session information.
Prerequisites
• IP addresses should be assigned to each Teradici host card using either DHCP or statically set.
• Before using the Quick Start Tool, follow the procedures at Enabling the Host Driver Function and
Installing the PCoIP Host Driver Software on a Host PC.
Enabling the audio
For each Teradici host card, you need to enable the audio through the web interface of the host card.
1. Log into the administrative web interface of the host card.
2. From the menu, select Configuration > Audio menu and select the Enable Audio check box.
3. Restart the Dell Precision Appliance for Wyse.
NOTE: The restart will be delayed until the host driver function is enabled.
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Enabling the host driver function
For each Teradici host card, you need to enable the host driver function through the web interface of the
host card.
1. Log into the administrative web interface for the host card.
2. From the menu, select Configuration > Host Driver Function menu, enable the Host Driver
Function.
3. Restart the Dell Precision Appliance for Wyse.
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Using the Quick Start Tool
NOTE:
• The prerequisite to install the Quick Start Tool is to install the Microsoft .Net version 4.0 or later.
• If you are using an older version (1.0) of the Quick Start Tool, it is recommended to download
and install the latest version (1.1) of the Quick Start Tool from the Drivers and Downloads
section available at Dell.com/support page for Dell Precision Rack 7910.
It is highly recommended to use the latest version of the Quick Start Tool for configuring the Dell
Precision Appliance for Wyse. The Quick Start Tool:
• Ensures that the host and resulting virtual machines are configured correctly and consistently.
• Automates a difficult and complex setup procedure and turns this into just a few button clicks.
After configuring the Virtual Machines (VMs) (either with dedicated GPUs or with shared GPUs) using the
Quick Start Tool, each VM requires:
• The VM hardware version to be 11.
• The VM Boot Option to be set to EFI. For more information about the EFI Boot Option, see the
VMware documentation - 28494.
• The GK104 Audio controller to be added as a PCI device.
• The pciPassthru6.msiEnabled=FALSE to be added to the vmx file.
• The pciPassthru.use64bitMMIO=TRUE to be added to the vmx file. For more information about
this parameter, see the
VMware documentation - KB 2139299.
NOTE:
• All these prerequisites are mandatory only if you are using an older version of the Quick Start
Tool.
• The latest version of the Quick Start Tool is automated with all these prerequisites to the VMs,
during configuration.
• For more details about each prerequisite, see the Troubleshooting section.
The Quick Start Tool enables you to setup and configure the virtual machines for the Dell Precision Rack
7910 that has already been racked, cabled, and turned on.
Installing the Quick Start Tool
After you download the Quick Start Tool from the Dell.com/support page for Dell Precision Rack 7910,
double-click the executable and follow the instructions on the screen to complete the installation
process.
NOTE: For any issues, see the Troubleshooting section for possible cause and workaround. All the
troubleshooting instructions might not be applicable for an older version of the Quick Start Tool.
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Prerequisites for using the Quick Start Tool
Before you configure the virtual machine for your Dell Precision Rack 7910, your system should be
racked, cabled, connected to the network, and turned on. Additionally, it is recommended to get the
following:
• Management IP address of the Dell Precision Rack 7910
• User name and password of the Dell Precision Rack 7910
• IP addresses for up to two NTP servers (optional)
• Host License (optional)
• Host names for the virtual machines
• Operating System choices for the virtual machines. The operating system can be:
– Windows 7
– Windows 8.1
– Red Hat Enterprise Linux 7
• Operating system installation media
Using the Quick Start Tool to configure virtual machines with dedicated GPUs
NOTE: Before you use the Quick Start Tool, make sure you have the target system connected to
network, cabled, and turned on.
To create virtual machines using the Quick Start Tool:
1. Launch the Quick Start Tool.
The Welcome screen is displayed.
2. Click Next.
The Host Connection screen is displayed.
3. Under Host Connection:
a. Enter the Management IP. For example: 10.10.1.11
b. Enter the Username.
c. Enter the Password.
NOTE: The default Username is root and no password required.
d. Click Test Connection to check if the credentials that you entered are valid.
4. After the connection is successful, click Next.
The Host Graphics Configuration screen is displayed and shows the number of GPUs installed on
your workstation.
5. Click Next.
The Host Configuration screen is displayed.
6. Under Host Options:
a. Enter the VMware vSphere license.
b. Enter the Primary NTP Server IP address.
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c. Enter the Secondary NTP Server IP address.
NOTE: The information under Host Options are optional. You can skip these options, if desired.
If you skip the VMware vSphere license option, your workstation will run for a 60-day trial
period.
7. Click Next.
The Virtual Machine Configuration screen is displayed.
8. Under Virtual Machine Configuration:
a. Enter a name for your virtual machines of your choice. For example: VM1
b. Select the operating system for your virtual machines. For example: Windows 7, Windows 8.1
9. Click Next.
The Review screen is displayed.
10. Review all the data that you have entered are valid. You can edit the information, by selecting Back
option.
11. Click Finish.
The Quick Start Tool will start to create the virtual machines. After the tool completes the virtual
machine configuration process, you can see the configured virtual machines, under Launch Virtual
Machines. To launch the virtual machines, click on the configured virtual machines.
12. Click Done.
Using the Quick Start Tool to configure virtual machines with shared GPUs
NOTE: Before you use the Quick Start Tool, make sure you have your target system configured,
connected to network, cabled, and turned on.
To create virtual machines using the Quick Start Tool:
1. Launch the Quick Start Tool.
The Welcome screen is displayed.
2. Click Next.
The Host Connection screen is displayed.
3. Under Host Connection:
a. Enter the Management IP. For example: 10.10.1.11
b. Enter the Username.
c. Enter the Password.
NOTE: The default Username is root and no password required.
d. Click Test Connection to check if the credentials that you entered are valid.
4. After the connection is successful, click Next.
The Host Graphics Configuration screen is displayed and shows the number of GPUs installed on
your workstation.
5. Click Next.
The Host Configuration screen is displayed.
6. Under Host Options:
a. Enter the VMware vSphere license.
b. Enter the Primary NTP Server IP address.
c. Enter the Secondary NTP Server IP address.
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NOTE: The information under Host Options are optional. You can skip these options, if desired.
If you skip the VMware vSphere license option, your workstation will run for a 60-day trial
period.
7. Click Next.
The Virtual Machine Configuration screen is displayed.
8. Under Virtual Machine Configuration, select the number of virtual machines that you want to
configure. The default option is 4 Virtual Machines.
a. Enter a name for your virtual machines of your choice. For example: VM1
b. Select the operating system for your virtual machines. For example: Windows 7, Windows 8.1
NOTE: You can also clear the Do you want to create VMs and proceed. The Quick Start Tool, by
default, will configure 4 Virtual Machines with default options for virtual machines names and
operating systems.
9. Click Next.
The Review screen is displayed.
10. Review all the data that you have entered are valid. You can edit the information, by selecting Back
option.
11. Click Finish.
The Quick Start Tool will start to create the virtual machines. After the tool completes the virtual
machine configuration process, you can see the configured virtual machines, under Launch Virtual
Machines. To launch the virtual machines, click on the configured virtual machines.
12. Click Done.
Using the Quick Start Tool in command line interface
You can configure the virtual machines using the command line interface. The command that you need
to enter in the command prompt mode is:
DellWyseQST.exe -ip=<ip> -username=<username> -password=<pwd> [-
license=<license>] [-ntp1=<ntp1>] [-ntp2=<ntp2>] [-vmname=<vm>] [-
osType=<0,1,2>] [-numVGPU=<numberofVGPUs>]
Table 4. CLI description
Command Description
IP IP address of the target Dell Server. For example: 10.10.11.21
username Username of the root account that has administrator rights on the target server.
password Password of the root account.
license VMware vSphere license (optional).
ntp1 Primary and secondary NTP server IP values. For example: 10.10.11.11 OR
test.abc.com. (optional)
ntp2 Primary and secondary NTP server IP values. For example: 10.10.11.11 OR
test.abc.com. (optional)
vmname Name of the virtual machine that gets created (optional). The default virtual machine
name is VM<n>. You can provide the custom virtual machine name using a comma
separated list. For example: vmname=TESTVM1,TESTVM2,TESTVM3, and so on.
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Command Description
numVGPU Number of virtual machines to create (optional). Valid values are 0,4 and 8. The
Default numVGPU is 4, if not specified. This value is only applicable if the system is
equipped with the shared vGPU graphics option.
osType Operating System of virtual machine that gets created (optional). OsType values
should be separated by a comma. The default OsType is Windows 7 x64 for all VMs
created. The total number of
values should be either 0, 1 or 2.
• osType 0=Windows 7 x64
• osType 1=Windows 8.1 x64
• osType 2=RHEL x64
After you type the command, press Enter to configure the virtual machines. You will get a notification if
there is any error in the command.
To verify if the virtual machine is configured, launch the VMware vSphere client, type the IP address that
you used during the configuration, and click Connect.
OsTypes should match with numVGPU values. OsType
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Installing the VM guest operating system
Installing Microsoft Windows 7
NOTE:
• If the VMs are configured using an older version of the Quick Start Tool, see the prerequisites for
the VMs in Using the Quick Start Tool topic.
• Before you install the Microsoft Windows 8.1 operating system, make sure that you have the:
– Microsoft Windows 8.1 Disk Image File (ISO), CD, USB, or network install.
– VM Boot Option set to EFI. For more information about the EFI Boot Option, see the VMware
documentation - 28494.
• The mouse cursor may not be responsive until you install the VMware Tools. You may have to
use the keyboard for performing the following steps. See the Installing the VMware Tools topic
to install the VMware Tools for your operating system.
1. Launch the Quick Start Tool.
2. Click the Finish tab.
3. Under Virtual Machine Configuration, click the configured VM.
The VMware Remote Console opens and the Invalid Security Certificate dialog box is displayed.
4. Click Connect Anyway.
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5. Click the green triangle to start the virtual machine.
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6. Follow the instructions to install Microsoft Windows 7 at Microsoft Website.
Installing the graphics driver
Before you install the graphics driver, make sure you download the graphics driver available at Dell.com/
support for Dell Precision Rack 7910, under Drivers and Downloads. After you download the graphics
driver, perform the following steps:
1. Double-click the driver .exe file.
The User Account Control dialog box is displayed.
2. Click Yes.
The Update Package dialog box is displayed.
3. Click INSTALL.
The NVIDIA Installer dialog box is displayed.
4. Click AGREE AND CONTINUE.
5. Select Express (Recommended) and click NEXT.
NOTE: The default setting is Express (Recommended).
The graphics driver installation will begin.
6. When the installation is complete, click RESTART NOW.
NOTE: After you restart, the default console will be the NVIDIA GPU. The VMware Remote
Console (VMRC) will show a blank screen. To see the desktop, press Windows key + P + left
arrow key, and then press Enter.
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Installing Microsoft Windows 8.1
NOTE:
• If the VMs are configured using an older version of the Quick Start Tool, see the prerequisites for
the VMs in Using the Quick Start Tool topic.
• Before you install the Microsoft Windows 8.1 operating system, make sure that you have the:
– Microsoft Windows 8.1 Disk Image File (ISO), CD, USB, or network install.
– VM Boot Option set to EFI. For more information about the EFI Boot Option, see the VMware
documentation - 28494.
• The mouse cursor may not be responsive until you install the VMware Tools. You may have to
use the keyboard for performing the following steps. See the Installing the VMware Tools topic
to install the VMware Tools for your operating system.
1. Launch the Quick Start Tool.
2. Click the Finish tab.
3. Under Virtual Machine Configuration, click the configured VM.
The VMware Remote Console opens and the Invalid Security Certificate dialog box is displayed.
4. Click Connect Anyway.
5. Click the green triangle to start the virtual machine.
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6. Follow the instructions to install Microsoft Windows 8.1 at Microsoft Website.
Installing the graphics driver
Before you install the graphics driver, make sure you download the graphics driver available at Dell.com/
support
driver, perform the following steps:
1. Double-click the driver .exe file.
2. Click Yes.
3. Click INSTALL.
4. Click AGREE AND CONTINUE.
5. Select Express (Recommended) and click NEXT.
6. When the installation is complete, click CLOSE.
for Dell Precision Rack 7910, under Drivers and Downloads. After you download the graphics
The User Account Control dialog box is displayed.
The Update Package dialog box is displayed.
The NVIDIA Installer dialog box is displayed.
NOTE: The default setting is Express (Recommended).
The graphics driver installation will begin.
Installing RedHat Enterprise Linux 7
NOTE:
• If the VMs are configured using an older version of the Quick Start Tool, see the prerequisites for
the VMs in Using the Quick Start Tool topic.
• Before you install the Red Hat Enterprise Linux 7 operating system, make sure that you have the
Red Hat Enterprise Linux 7 Disk Image File (ISO), CD, USB, or network install.
• The mouse cursor may not be responsive until you install the VMware Tools. You may have to
use the keyboard for performing the following steps. See the Installing the VMware Tools topic
to install the VMware Tools for your operating system.
1. Launch the Quick Start Tool.
2. Click the Finish tab.
3. Under Virtual Machine Configuration, click the configured VM.
The VMware Remote Console opens and the Invalid Security Certificate dialog box is displayed.
4. Click Connect Anyway.
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5. Click the green triangle to start the virtual machine.
6. Follow the instructions to install Red Hat Enterprise Linux 7 at access.redhat.com/
documentation/en-US/Red_Hat_Enterprise_Linux/7/html/Installation_Guide/
Installing the graphics driver
Before you install the graphics driver, make sure you download the latest version of the NVIDIA graphics
driver available at Dell.com/support for Dell Precision Rack 7910. After you download the graphics
driver, perform the following steps:
1. Log in to the VM as root.
2. Copy the Long Live x64 Linux driver to the /root folder using a file transfer method such as SCP.
3. Run sh NVIDIA….sh
4. Accept the license agreement.
5. Press Enter to select OK.
6. Select Yes and press Enter.
7. Press Enter to select OK.
8. Run dracut -v -f
9. Reboot the VM.
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10. Log in to the VM as root.
11. Register RHEL with subscription and skip to step 12. Otherwise, install the following from the ISO
following steps:
a. mkdir /media/cdrom
b. mount /dev/cdrom /media/cdrom
c. vi /etc/yum.repos.d/rhel7_cdrom.repo and add the following:
[RHEL_7_Disc]
name=RHEL_7_x86_64_Disc
baseurl="file:///media/cdrom/"
gpgcheck=0
12. yum update
13. yum install kernel-devel kernel-headers gcc make
14. Run sh NVIDIA….sh again. Repeat the steps again.
Kernel modules should build and install.
15. Install 32-bit compatibility libraries.
16. Select OK.
17. Select No and press Enter.
18. Select OK.
19. Type lspci | grep –I NVIDIA and record the PCI ID.
20. Edit /etc/X11/xorg.conf using vi or nano.
21. Enter the following (replacing BusID with the actual Bus of the NVIDIA GPU):
Section “Device”
Identifier “NVIDIA0”
Driver “NVIDIA”
BusID “PCI:11:0:0”
EndSection
NOTE: You can use “lspci” to get the PCI bus ID, but you will need to convert from hexadecimal
to decimal. In other words, if lspci gives “0b:00.0”, you will use “PCI:11:0:0” as seen above. The
format must always be “PCI:#:#:#”.
22. Type systemctl set-default graphical.target
23. Reboot
24. Log in from zero client.
Installing the VMware tools
It is necessary to install the VMware tools on your Windows operating system, for faster graphics
performance. To install the VMware Tools on your Windows operating system:
1. Go to kb.vmware.com
2. Under View by Article ID, enter the Article ID and click View. To know the Article ID for your
operating system, see the Article ID Reference table.
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The VMware Tools installation instructions page is displayed.
Table 5. Article ID reference
Operating System Article ID
Windows 7 1018377
Windows 8 1003417
Red Hat Enterprise Linux 1018392
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5
Post Operating System Installation Tasks
NOTE: The post operating system installation tasks apply only if you have purchased your
workstation with Shared GPU option.
After you configure the virtual machine and after you install the operating system on the virtual machine,
you need to install the VMware View Agent and Direct Connect Agent.
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6
Precision Appliance for Wyse - Clients
After you configure the virtual machines for your Dell Precision Rack 7910 with the Dedicated GPU
(NVIDIA Quadro Graphics) option or Shared GPU (NVIDIA GRID K2A Graphics) option, Dell recommends
you to use Dell Wyse 5020-P25 for getting connected to the remote system. As a remote user of the Dell
Precision Rack 7910, you need to setup and configure your Dell Wyse 5020-P25 to get connected
remotely. To setup the Dell Wyse 5020-P25, see the Dell Wyse 5020-P25 Quick Start Guide.
Client and connect support matrix
Dell Wyse 5020-P25
Table 6. vDGA monitor support
Number of monitors Maximum resolution (per
1
2
Table 7. vGPU monitor support
Number of monitors Maximum resolution (per
1
2
monitor)
2560x1600 1 – DisplayPort
1920x1200 1 – DisplayPort; 1 - DVI
monitor)
2560x1600 1 – DisplayPort
1920x1200 1 – DisplayPort; 1 - DVI
Dell Wyse 7020-P45
Table 8. vDGA monitor support
Number of monitors Maximum resolution (per
1
2
monitor)
2560x1600 1 – DisplayPort
1920x1200 2 - DisplayPort
Display interface
Display interface
Display interface
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Table 9. vGPU monitor support
Number of monitors Maximum resolution (per
1
2
3
4
monitor)
2560x1600 1 – DisplayPort
2560x1600 2 - DisplayPort
2560x1600 3 - DisplayPort
2560x1600 4 - DisplayPort
Display interface
Connecting a PCoIP Zero Client directly to a host card
This section provides a brief outline on how to connect a client to a Virtual Machine by utilizing a host
card. By default, the Dell Wyse P25 and P45 zero clients may be configured to connect to a VMware
Horizon infrastructure. The procedures will set to connect directly to the PCoIP Host Cards. Follow the
procedures to connect the PCoIP zero client directly to a host card, available at VMware Documentation.
Connecting a PCoIP Zero Client to VMware View
This section provides a brief outline on how to connect a client virtual machine using the VMware
Horizon View Direct Connect Agent or through a View Connection Server with or without a host card. By
default, the Dell Wyse 5020-P25 and Dell Wyse 7020-P45 zero clients may be configured to connect to a
VMware Horizon infrastructure. The procedures ensure that the setup is done correctly. Follow the
procedures to connect the PCoIP zero client to the VMware View, available at VMware Documentation.
Connecting to the Direct Connect Agent
See the VMware Documentation for connecting to the direct connect agent.
Connecting to the View Connection Server
See the VMware Documentation for connecting to the view connection server.
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Troubleshooting
Table 10. Possible cause and workaround
Problem Workaround
VMs randomly displays the Blue Screen
Of Death (BSOD) and VMware ESXi have
a purple screen of death.
7
• Ensure that each VM has msi interrupt vectors disabled:
a. Edit the VM again and select the Options tab and
click General > Configuration Parameters.
b. Click Add Row. Create six rows.
c. Add the following in the left column:
– pciPassthru0.msiEnabled
– pciPassthru1.msiEnabled
– pciPassthru2.msiEnabled
– pciPassthru3.msiEnabled
– pciPassthru4.msiEnabled
– pciPassthru5.msiEnabled
– pciPassthru6.msiEnabled
d. Enter FALSE in the right column, next to each entry.
• Ensure that each VM has a guest operating system
installed with the BIOS Boot Option set to EFI:
a. Edit the VM again and select Options and click
Advanced > Boot Options > Specify the boot
firmware.
b. Select EFI.
• Ensure that 64-bit MMIO is enabled:
a. Edit the VM again and select the Options tab and
click General > Configuration Parameters.
b. Click Add Row.
c. Add the following in the left column:
– pciPassthru.use64bitMMIO
d. Enter TRUE in the right column.
You receive a blank or grey screen upon
connection from a zero client or
software client.
No display or blank display shown. Ensure that the DisplayPort cables are firmly plugged into the
• Firmly re-seat the DisplayPort cables, connecting the GPU
and Tera2 cards.
• Press Windows key + P. The control panel will help set up
the monitors and resolutions properly, if it is not autodetected.
• Make sure the cabling is correct.
GPUs.
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Problem Workaround
The message “Source signal on other
port” is displayed on the display.
The following shows two host scenarios
using VMware View virtual desktops or
PCoIP Host Cards for remote
workstation applications.
NOTE: DVI marking varies on some
PCoIP zero clients with some using
the following:
• DVI-0 (primary) and DVI-1
(secondary)
• DVI-1 (primary) and DVI-2
(secondary)
• No specific DVI marking
Scenario 1: VMware View 5.0 Virtual
Desktops with a single display.
When using VMware View 5.0 virtual
desktops and PCoIP zero clients with a
single display attached to the secondary
zero client DVI port, the overlay message
"Signal on other port" can be seen on the
screen and you cannot connect to the
session.
Scenario 2: Remote Workstation using
PCoIP Host Cards.
In a workstation environment, when
connecting a Tera2 PCoIP zero client to
a single display, the "Source signal on
other port" overlay message appears.
Example: If a single video source (GPU)
is connected to a host card's primary
port, and a single display is connected to
a zero client's secondary port, then the
message Source signal on other port
appears on the display.
This indicates that a video source connected to the Host
does not correspond with the video port used on the zero
client. This can be corrected by either swapping the video
ports used on the Host or the zero client.
This is resolved in VMware View 5.0.1.
This may be solved by connecting the DVI cable to the
primary DVI port on the PCoIP zero client and reconnecting
to the View 5.0 desktop.
Ensure the cables between the host card and GPU are
connected to the same ports. Ensure the monitors in use are
also connected to the zero client display ports in the order in
which they are intended to be used.
Example: The primary port on the host card connects to the
primary port on the GPU and the primary monitor is
connected to the primary zero client port. The same for the
secondary ports and so on.
NOTE:
• A zero client’s primary port is the lowest numbered
port on the zero client.
• When connecting one monitor at 2560x1600 on a
TERA2140 zero client (with four DVI ports), ports 1
and 3 must be teamed.
For additional Teradici PcoIP related issues, see the
KB article: support.teradici.com/ics/support/
KBSplash.asp
Cause
This error can be displayed when there is
a mismatch with the cabling
configuration between either of the
following:
• The host card and GPU.
• The zero client and the monitor.
• In a workstation environment, display
ports are matched "remotely" during
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Problem Workaround
a session with video signals from the
host card and GPU. The primary port
of the host card must match both the
primary port of the zero client and
the primary port of the GPU.
Similarly, the secondary port on the
host card is matched to the
secondary port on the GPU and zero
client and so on (when more than
one port is used).
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8
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your
purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by
country and product, and some services may not be available in your area. To contact Dell for sales,
technical support, or customer service issues:
1. Go to Dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the
page.
4. Select the appropriate service or support link based on your need.
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