Dell Precision R7610 User Manual

Dell Precision Workstation R7610 Owner's Manual
Regulatory Model: E15S Regulatory Type: E15S002
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
© 2013 Dell Inc.
Trademarks used in this text: Dell™, the DELL logo, Dell Precision™, Precision ON™,ExpressCharge™, Latitude™, Latitude ON™, OptiPlex™, Vostro™, and Wi-Fi Catcher™ are trademarks of Dell Inc. Intel®, Pentium®, Xeon®, Core™, Atom™, Centrino®, and Celeron are registered trademarks or trademarks of Intel Corporation in the U.S. and other countries. AMD® is a registered trademark and AMD Opteron™, AMD Phenom™, AMD Sempron™, AMD Athlon™, ATI Radeon™, and ATI FirePro™ are trademarks of Advanced Micro Devices, Inc. Microsoft®, Windows®, MS-DOS®, Windows Vista®, the Windows Vista start button, and Office Outlook® are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Blu-ray Disc™ is a trademark owned by the Blu-ray Disc Association (BDA) and licensed for use on discs and players. The Bluetooth® word mark is a registered trademark and owned by the Bluetooth® SIG, Inc. and any use of such mark by Dell Inc. is under license. Wi-Fi® is a registered trademark of Wireless Ethernet Compatibility Alliance, Inc.
2013 - 05
Rev. A00
®
Contents
Notes, Cautions, and Warnings...................................................................................................2
1 Working on Your Computer.......................................................................................................7
Before Working Inside Your Computer.....................................................................................................................7
Recommended Tools................................................................................................................................................8
Turning Off Your Computer.......................................................................................................................................8
After Working Inside Your Computer........................................................................................................................8
2 System Overview.......................................................................................................................11
3 Removing the Front Bezel........................................................................................................13
4 Installing the Front Bezel.........................................................................................................15
5 Removing the Cover..................................................................................................................17
6 Installing the Cover...................................................................................................................19
7 Removing the Power Supply...................................................................................................21
8 Installing the Power Supply Unit............................................................................................23
9 Removing the Hard Drive Carrier............................................................................................25
10 Installing the Hard Drive Carrier...........................................................................................27
11 Removing the Hard Drive Assembly.....................................................................................29
12 Installing the Hard Drive Assembly......................................................................................31
13 Removing the Control Panel..................................................................................................33
14 Installing the Control Panel...................................................................................................35
15 Removing the Optical Drive...................................................................................................37
16 Installing the Optical Drive....................................................................................................39
17 Removing the Cooling Shroud...............................................................................................41
18 Installing the Cooling Shroud ...............................................................................................43
19 Removing the SAS (Serial attached SCSI) Backplane......................................................45
20 Installing the SAS (Serial Attached SCSI) backplane.......................................................47
21 Removing the Front-Chassis Assembly...............................................................................49
22 Installing the Front-Chassis Assembly................................................................................51
23 Removing the Fan Bracket.....................................................................................................53
24 Installing the Fan Bracket......................................................................................................55
25 Removing the System Fans....................................................................................................57
26 Installing the System Fans.....................................................................................................59
27 Removing the Coin-Cell Battery............................................................................................61
28 Installing the Coin-Cell Battery.............................................................................................63
29 Removing the Memory...........................................................................................................65
30 Installing the Memory.............................................................................................................67
31 Removing the Heat Sink.........................................................................................................69
32 Installing the Heat Sink..........................................................................................................71
33 Removing the Processor........................................................................................................73
34 Installing the Processor.........................................................................................................75
35 Removing the Expansion Card Cages..................................................................................77
36 Installing the Expansion Card Cages...................................................................................81
37 Removing the Power-Distribution Unit................................................................................83
38 Installing the Power-Distribution Unit.................................................................................85
39 Removing the Remote Access Host Card...........................................................................87
40 Installing the Remote Access Host Card.............................................................................89
41 Removing the SAS Controller Card......................................................................................91
42 Installing the SAS Controller Card........................................................................................93
43 Removing the System Board.................................................................................................95
44 Installing the System Board..................................................................................................97
45 System Board Components...................................................................................................99
46 Troubleshooting.....................................................................................................................101
Diagnostic LEDs....................................................................................................................................................101
Error Messages....................................................................................................................................................107
Errors That Halt the System Completely........................................................................................................107
Errors That Soft Halt the System....................................................................................................................107
Errors That Do Not Halt the System...............................................................................................................108
47 Specifications........................................................................................................................109
48 System Setup.........................................................................................................................115
Boot Menu............................................................................................................................................................115
Timing Key Sequences.........................................................................................................................................115
Dell Diagnostics....................................................................................................................................................116
System Setup Options...........................................................................................................................................116
49 Contacting Dell......................................................................................................................123
Contacting Dell.....................................................................................................................................................123
6

Working on Your Computer

Before Working Inside Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist:
You have read the safety information that shipped with your computer.
A component can be replaced or--if purchased separately--installed by performing the removal procedure in reverse order.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory_compliance
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface, such as a connector on the back of the computer.
1
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
To avoid damaging your computer, perform the following steps before you begin working inside the computer.
1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
2. Turn off your computer (see Turning Off Your Computer).
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.
3. Disconnect all network cables from the computer.
4. Disconnect your computer and all attached devices from their electrical outlets.
5. Press and hold the power button while the computer is unplugged to ground the system board.
6. Remove the cover.
7
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.

Recommended Tools

The procedures in this document may require the following tools:
Small flat-blade screwdriver
Phillips screwdriver
Small plastic scribe

Turning Off Your Computer

CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer.
1. Shut down the operating system:
– In Windows 8:
* Using a touch-enabled device:
a. Swipe in from the right edge of the screen, opening the Charms menu and select Settings.
b. Select the and then select Shut down
* Using a mouse:
a. Point to upper-right corner of the screen and click Settings.
b. Click the and select Shut down.
– In Windows 7:
1. Click Start .
2. Click Shut Down.
or
1. Click Start .
2. Click the arrow in the lower-right corner of the Start menu as shown below, and then click Shut
Down..
2. Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off.

After Working Inside Your Computer

After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer.
1. Replace the cover.
8
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
2. Connect any telephone or network cables to your computer.
3. Connect your computer and all attached devices to their electrical outlets.
4. Turn on your computer.
5. If required, verify that the computer works correctly by running the Dell Diagnostics.
9
10

System Overview

The figure below displays the inside view of the computer after the front bezel and the cover have been removed. The callouts show the names and the layout of the components inside the computer.
2
1. control panel
2. plastic cover
3. cooling shroud
4. fan bracket
5. system fans
6. power distribution unit
7. center expansion-card cage
8. outer expansion-card cage
9. coin-cell battery
10. SAS back plane
11. front-chassis assembly
12. hard drive
13. optical drive
11
12

Removing the Front Bezel

3
1. Follow the procedures in
2. Unlock the front bezel using the key provided.
a) Lift the bezel-release tab and pull the front bezel away from the computer.
Before Working Inside Your Computer
.
13
14

Installing the Front Bezel

1. Insert the front bezel in its slot in a downward direction and push it towards the computer.
2. Secure the release tab.
3. Lock the front bezel using the key provided.
4. Follow the procedures in
After Working Inside Your Computer
.
4
15
16

Removing the Cover

5
1. Follow the procedures in
2. Remove:
– front bezel
3. Rotate the latch-release lock counter-clockwise to the unlocked position.
a) Lift the latch and slide the cover towards the back of the computer.
4. Lift the cover away from the computer.
Before Working Inside Your Computer
.
17
18

Installing the Cover

1. Place the cover on the computer and press it down until it clicks into place.
2. Press down the cover latch.
3. Install the front bezel.
4. Follow the procedures in
After Working Inside Your Computer
.
6
19
20

Removing the Power Supply

7
1. Follow the procedures in
2. Press and hold the orange tab towards the latch and pull the power supply unit away from the computer.
Before Working Inside Your Computer
.
21
22

Installing the Power Supply Unit

1. Insert the power supply unit into the computer until it clicks into place.
2. Follow the procedures in
After Working Inside Your Computer
.
8
23
24

Removing the Hard Drive Carrier

9
1. Follow the procedures in
2. Remove the front bezel.
3. Press the hard-drive carrier release button.
a) Pull the hard-drive carrier handle open. b) Slide the hard drive out of the drive bay.
Before Working Inside Your Computer
.
25
26

Installing the Hard Drive Carrier

1. Insert the hard drive into the drive bay.
2. Press the hard-drive carrier handle until it clicks into place.
3. Install the front bezel.
4. Follow the procedures in
After Working Inside Your Computer
.
10
27
28

Removing the Hard Drive Assembly

11
1. Follow the procedures in
2. Remove:
– front bezel
– hard drive carrier
3. Remove the screws that secure the hard drive caddy to the hard drive.
a) Slide the hard drive out of the drive assembly.
Before Working Inside Your Computer
.
29
30
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