Dell Precision MD506, Precision Workstation 490 DCTA Quick Reference Manual

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Dell Precision™ Workstation 490

Quick Reference Guide

Model DCTA

www.dell.com | support.dell.com

Page 2

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the Glossary in your

User’s Guide

If you purchased a Dell™ n Series computer, any references in this document to Microsoft

Windows®

operating systems are not applicable.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo and Dell Precision are trademarks of Dell Inc.; Intel, Xeon, and Pentium are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model DCTA

January 2006 P/N MD506 Rev. A00

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Contents

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Setting Up Your Computer (Tower Orientation)

Setting Up Your Computer (Desktop Orientation)

About Your Computer

Front View (Tower Orientation) Back View (Tower Orientation)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

. . . . . . . . . . . . . . . . . . . . . . . 19

. . . . . . . . . . . . . . . . . . . . . . . 21

. . . . . . . . . . . . . . . . . . 9

. . . . . . . . . . . . . . . . 14

Back Panel Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Front View (Desktop Orientation) Back View (Desktop Orientation)

. . . . . . . . . . . . . . . . . . . . . . 24

. . . . . . . . . . . . . . . . . . . . . . 25

Inside View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Inside View – Hard Drive Bay Rotated Out System Board Components

. . . . . . . . . . . . . . . . . . . . . . . . . 28

. . . . . . . . . . . . . . . . . 27

Cable Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Locating Your User’s Guide

Removing the Computer Cover

Caring for Your Computer

Solving Problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

. . . . . . . . . . . . . . . . . . . . . . . . . . . 29

. . . . . . . . . . . . . . . . . . . . . . . . . . 30

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Resolving Software and Hardware Incompatibilities

Using Microsoft Using the Last Known Good Configuration Dell Diagnostics Before You Start Testing

Windows® XP System Restore . . . . . . . . . . . . . 33

. . . . . . . . . . . . . . . . . 34

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

. . . . . . . . . . . . . . . . . . . . . . . . . . 36

. . . . . . . . . . . 32

Beep Codes

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Error Messages

Diagnostic Lights

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Diagnostic Light Codes Before POST Diagnostic Light Codes During POST

Frequently Asked Questions

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

. . . . . . . . . . . . . . . . . . . . 38

. . . . . . . . . . . . . . . . . . . . 40

. . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Contents 3

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4 Contents

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Finding Information

NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may

not be available in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find It Here

• A diagnostic program for my computer

• Drivers for my computer

• My computer documentation

• My device documentation

• Desktop System Software (DSS)

• How to set up my computer

• How to care for my computer

• Basic troubleshooting information

• How to run the Dell Diagnostics

• Error codes and diagnostic lights

• How to remove and install parts

• How to open my computer cover

Drivers and Utilities CD (also known as Resource CD)

Documentation and drivers are already installed on your computer. You can use the CD to reinstall drivers, run the Dell Diagnostics, or access your documentation. Readme files may be included on your CD to provide last-

minute updates about technical changes to your computer or advanced technicalreference material for technicians or experienced users.

NOTE: Drivers and documentation updates can be found at

support.dell.com.

Quick Reference Guide

NOTE: This document is available as a PDF at

support.dell.com.

Quick Reference Guide 5

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What Are You Looking For? Find It Here

• Warranty information

• Terms and Conditions (U.S. only)

•Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

• How to remove and replace parts

•Specifications

• How to configure system settings

• How to troubleshoot and solve problems

• Service Tag and Express Service Code

• Microsoft Windows License Label

Dell™ Product Information Guide

User’s Guide

Microsoft

Click the Start button and click

Click User’s and system guides and click

Windows® XP Help and Support Center

Help and Support

User’s Guide

The User’s Guide is also available on the Drivers and Utilities CD.

Service Tag and Microsoft® Windows® License

These labels are located on your computer.

• Use the Service Tag to identify your computer when you use

support.dell.com

or contact technical support.

• Enter the Express Service Code to direct your call when contacting technical support.

6 Quick Reference Guide

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What Are You Looking For? Find It Here

• Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions

• Community — Online discussion with other Dell customers

• Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and order status, warranty, and repair information

• Service and support — Service call status and support history, service contract, online discussions with technical support

• Reference — Computer documentation, details on my computer configuration, product specifications, and white papers

• Downloads — Certified drivers, patches, and software updates

• Desktop System Software (DSS)— If you reinstall the operating system for your computer, you should reinstall the DSS utility prior to installing any of the drivers. DSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy drives, optical drives, and USB devices. DSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.

Dell Support Website — support.dell.com

NOTE: Select your region or business segment to view the

appropriate support site.

NOTE: Corporate, government, and education customers

can also use the customized Dell Premier support website at premier.support.dell.com. The website may not be available in all regions.

• How to use Windows XP

• How to work with programs and files

• Documentation for devices (such as modem)

Windows Help and Support Center

Click the

Type a word or phrase that describes your problem and

Start

button and click

Help and Support

click the arrow icon.

Click the topic that describes your problem.

Follow the instructions on the screen.

Quick Reference Guide 7

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What Are You Looking For? Find It Here

• How to reinstall my operating system

•How to use Linux

• E-mail discussions with users of Dell Precision™ products and the Linux operating system

• Additional information regarding Linux and my Dell Precision computer

Operating System CD

The operating system is already installed on your computer. To reinstall your operating system, use the Operating System CD. See your User’s Guide for instructions. After you reinstall your operating system, use the Drivers and Utilities CD (Resource CD)

to reinstall drivers for the devices that came with your computer. Your operating system product key label is located on your computer.

NOTE: The color of your CD varies based on the operating

system you ordered.

NOTE: The

not ship with your computer.

Dell Supported Linux Sites

• Linux.dell.com

• Lists.us.dell.com/mailman/listinfo/linux-precision

Operating System

CD may be optional and may

8 Quick Reference Guide

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Setting Up Your Computer (Tower Orientation)

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

You must complete all steps to properly set up your computer.

Connect the keyboard and the mouse.

Connect the modem or the network cable.

NOTICE: Do not connect a modem cable to the

network adapter. Voltage from telephone communications can damage the network adapter.

NOTE: If your computer has a network card installed,

connect the network cable to the card.

Quick Reference Guide 9

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Connect the monitor.

Depending on your graphics card, you can connect your monitor in various ways.

NOTE: You may need to use

the provided adapter or cable to connect your monitor to the computer.

10 Quick Reference Guide

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For single- and dual-monitor capable cards with a single connector

One VGA adapter:

VGA

Use the VGA adapter when you have a single-monitor graphics card and you want to connect your computer to a VGA monitor.

Dual VGA Y cable adapter:

VGA

Use the appropriate Y cable when your graphics card has a single connector and you want to connect your computer to one or two VGA monitors.

Dual DVI Y cable adapter:

DVI

Use the appropriate Y cable when your graphics card has a single connector and you want to connect your computer to one or two DVI monitors.

The dual-monitor cable is color-coded; the blue connector is for the primary monitor, and the black connector is for the second monitor. To enable dual-monitor support, both monitors must be attached to the computer when you start the computer.

Quick Reference Guide 11

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For dual-monitor capable cards with one DVI connector and one VGA connector

One DVI connector and one VGA connector:

DVI

VGA

Use the appropriate connector(s) when you want to connect your computer to one or two monitors.

For dual-monitor capable cards with two DVI connectors

Tw o D V I c o n n e c t o r s :

Two DVI connectors with one VGA adapter:

Two VGA connectors with one VGA adapter:

VGA

Use the VGA adapter when you want to connect your computer to two VGA monitors.

Two DVI connectors with two VGA adapters:

DVI

Use the DVI connectors to connect your computer to one or two DVI monitors.

12 Quick Reference Guide

DVI

VGA

Use the VGA adapter to connect a VGA monitor to one of the DVI connectors on your computer

VGA

Use two VGA adapters to connect two VGA monitors to the DVI connectors on your computer.

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Connect the speakers.

NOTE: If your

computer has a sound card installed, connect the speakers to the card.

Connect the power cables and turn on the computer and monitor.

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Before you install any devices or software that did not come with your computer, read the documentation that came with the software or device or contact the vendor to verify that the software or device is compatible with your computer and operating system.

You have now completed the setup for your tower computer.

Install additional software or devices.

Setting Up Your Computer (Desktop Orientation)

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

You must complete all steps to properly set up your computer.

Connect the keyboard and the mouse.

NOTICE: Do not connect a

modem cable to the network adapter. Voltage from telephone communications can damage the network adapter.

14 Quick Reference Guide

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Connect the modem or the network cable.

NOTE: If your computer

has a network card installed, connect the network cable to the card.

Connect the monitor.

Depending on your graphics card, you can connect your monitor in various ways.

NOTE: You may need to use the

provided adapter or cable to connect your monitor to the computer.

Quick Reference Guide 15

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For single- and dual-monitor capable cards with a single connector

VGA adapter:

VGA

Use the VGA adapter when you have a single monitor graphics card and you want to connect your computer to a VGA monitor.

Dual VGA Y cable adapter:

VGA

Use the appropriate Y cable when your graphics card has a single connector and you want to connect your computer to one or two VGA monitors.

Dual DVI Y cable adapter:

DVI

Use the appropriate Y cable when your graphics card has a single connector and you want to connect your computer to one or two DVI monitors.

16 Quick Reference Guide

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For dual-monitor capable cards with one DVI connector and one VGA connector

One DVI connector and one VGA connector:

DVI

VGA

Use the appropriate connector(s) when you want to connect your computer to one or two monitors.

For dual-monitor capable cards with two DVI connectors

Tw o D V I c o n n e c t o r s :

Two DVI connectors with one VGA adapter:

Two VGA connectors with one VGA adapter:

VGA

Use the VGA adapter when you want to connect your computer to two VGA monitors.

Two DVI connectors with two VGA adapters:

DVI

Use the DVI connector(s) to connect your computer to one or two DVI monitors.

DVI

VGA

Use the VGA adapter to connect a VGA monitor to one of the DVI connectors on your computer.

VGA

Use two VGA adapters to connect two VGA monitors to the DVI connectors on your computer.

Quick Reference Guide 17

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NOTE: If your computer has a sound card installed, connect the speakers to the card.

Connect the speakers.

Connect the power cables and turn on the computer and monitor.

You have now completed the setup for your desktop computer.

18 Quick Reference Guide

Install additional software or devices.

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About Your Computer

Front View (Tower Orientation)

1 upper 5.25-inch drive bay Holds a CD/DVD drive.

2 lower 5.25-inch drive bay You can use this bay for an optional CD/DVD drive.

3 FlexBay You can use this bay for an optional third hard drive (SATA or SAS), a floppy

drive or Media Card Reader.

4 hard-drive activity light The hard drive light is on when the computer reads data from or writes data to

the hard drive. The light might also be on when a device such as your CD player is operating.

5 IEEE 1394 connector

(optional)

Use the optional IEEE 1394 connector for high-speed data devices such as digital video cameras and external storage devices.

Quick Reference Guide 19

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6 USB 2.0 connectors (2) Use the front USB connectors for devices that you connect occasionally, such as

flash memory keys or cameras, or for bootable USB devices (see in your User’s Guide for more information on booting to a USB device).

It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

7 Dell™ rotatable badge To rotate the Dell badge for tower-to-desktop conversion; remove the

panel

, turn it over, and rotate the plastic handle behind the badge.

8 power button Press to turn on the computer.

NOTICE: To avoid losing data, do not use the power button to turn off the computer.

Instead, perform an operating system shutdown.

NOTE: The power button can also be used to wake the system or to place it into a

power-saving state. See "Power Management" in your more information.

9 power light The power light illuminates and blinks or remains solid to indicate different

states:

• No light — The computer is turned off.

• Steady green — The computer is in a normal operating state.

• Blinking green — The computer is in a power-saving state.

• Blinking or solid amber — See "Power Problems" in your

To exit from a power-saving state, press the power button or use the keyboard or the mouse if it is configured as a wake device in the Windows Device Manager. For more information about sleep states and exiting from a power-saving state, see your User’s Guide.

See "Diagnostic Lights" on page 38 for a description of light codes that can help you troubleshoot problems with your computer.

10 headphone connector Use the headphone connector to attach headphones.

11 microphone connector Use the microphone connector to attach a personal computer microphone for

voice or musical input into a sound or telephony program.

12 network link light The network link light is on when a good connection exists between a 10-Mbps,

100-Mbps, or 1000-Mbps (or 1-Gbps) network and the computer.

13 diagnostic lights (4) Use these lights to help you troubleshoot a computer problem based on the

diagnostic code. For more information, see "Diagnostic Lights" on page 38.

User’s Guide

"System Setup"

front

for

20 Quick Reference Guide

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Back View (Tower Orientation)

1 power connector Insert the power cable.

2 card slots Access connectors for any installed PCI, PCI-X, or PCI Express cards.

NOTE: The center four slots support full-length cards: one PCI-X slot, one PCI

Express x8 slot (wired as x4), one PCI Express x16 slot, and one PCI slot); and the top and bottom slots support half-length cards: one PCI-X slot and one PCI Express x8 slot (wired as x4).

3 back panel connectors Plug serial, USB, and other devices into the

appropriate connectors

Quick Reference Guide 21

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Back Panel Connectors

11 10 9 8 7

1 parallel connector Connect a parallel device, such as a printer, to the parallel connector. If you have a

USB printer, plug it into a USB connector.

NOTE: The integrated parallel connector is automatically disabled if the computer

detects an installed card containing a parallel connector configured to the same address. For more information, see your

2 line-out/ headphone

connector

Use the green line-out connector to attach headphones and most speakers with integrated amplifiers.

On computers with a sound card, use the connector on the card.

3 PS/2 mouse connector Plug a standard mouse into the green mouse connector. Turn off the computer

and any attached devices before you connect a mouse to the computer. If you have a USB mouse, plug it into a USB connector.

If your computer is running the Microsoft necessary mouse drivers have been installed on your hard drive.

4 link integrity light

• Green — A good connection exists between a 10-Mbps network and the computer.

• Orange — A good connection exists between a 100-Mbps network and the computer.

• Yellow — A good connection exists between a 1000-Mbps (or 1-Gbps) network and the computer.

• Off — The computer is not detecting a physical connection to the network.

User’s Guide

Windows® XP operating system, the

22 Quick Reference Guide

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5 network adapter

connector

To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on your computer. A click indicates that the network cable has been securely attached.

NOTE: Do not plug a telephone cable into the network connector.

On computers with an additional network connector card, use the connectors on the card and on the back of the computer when setting up multiple network connections (such as a separate intra- and extranet).

It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation.

6 network activity light Flashes a yellow light when the computer is transmitting or receiving network

data. A high volume of network traffic may make this light appear to be in a steady "on" state.

7 USB 2.0 connectors (5) It is recommended that you use the front USB connectors for devices that you

connect occasionally, such as flash memory keys or cameras, or for bootable USB devices. Use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

8 PS/2 keyboard connector If you have a standard keyboard, plug it into the purple keyboard connector. If you

have a USB keyboard, plug it into a USB connector.

9 line-in connector Use the blue line-in connector to attach a record/playback device such as a

cassette player, CD player, or VCR.

On computers with a sound card, use the connector on the card.

10 serial connector Connect a serial device, such as a handheld device, to the serial port. If necessary,

the address for this port can be modified through system setup. See your User’s Guide for more information.

11 serial connector Connect a serial device, such as a handheld device, to the serial port. If necessary,

the address for this port can be modified through system setup. See your User’s Guide for more information.

Quick Reference Guide 23

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Front View (Desktop Orientation)

1 23 56 7

1 upper 5.25-inch drive bay Holds a CD/DVD drive.

2 lower 5.25-inch drive bay You can use the bay for an optional CD/DVD drive, or a SATA hard drive.

3 FlexBay You can use the bay for a floppy drive, or a Media Card Reader.

4 IEEE 1394 connector

(optional)

5 USB 2.0 connectors (2) Use the front USB connectors for devices that you connect occasionally, such as

6 hard-drive activity light The hard drive light is on when the computer reads data from or writes data to

7 Dell™ rotatable badge To rotate the Dell badge for tower-to-desktop conversion; remove the

8 power button Press to turn on the computer.

Use the optional IEEE 1394 connector for high-speed data devices such as digital video cameras and external storage devices.

flash memory keys or cameras, or for bootable USB devices (see your

User’s Guide for more information on booting to a USB device).

It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

the hard drive. The light might also be on when a device such as your CD player is operating.

turn it over, and rotate the plastic handle behind the badge.

8910111213

"System Setup" in

front panel

NOTICE: To avoid losing data, do not use the power button to turn off the computer.

Instead, perform an operating system shutdown.

NOTE: The power button can also be used to wake the system or to place it into a

power-saving state. See your

User’s Guide

for more information.

24 Quick Reference Guide

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9 power light The power light illuminates and blinks or remains solid to indicate

different states:

•No light — The computer is turned off.

• Steady green — The computer is in a normal operating state.

• Blinking green — The computer is in a power-saving state.

• Blinking or solid amber — See "Power Problems" in your

See "Diagnostic Lights" on page 38 for a description of light codes that can help you troubleshoot problems with your computer.

10 headphone connector Use the headphone connector to attach headphones.

11 microphone connector Use the microphone connector to attach a personal computer microphone for

voice or musical input into a sound or telephony program.

12 network link light The network link light is on when a good connection exists between a 10-Mbps,

100-Mbps, or 1000-Mbps (or 1-Gbps) network and the computer.

13 diagnostic lights (4) Use these lights to help you troubleshoot a computer problem based on the

diagnostic code. For more information, see "Diagnostic Lights" on page 38.

User’s Guide

Back View (Desktop Orientation)

1 2 3

1 back panel connectors Plug serial, USB, and other devices into the

2 card slots Access connectors for any installed PCI, PCI-X, or PCI Express cards.

NOTE:

The slot farthest to the left and the two slots on the right support half-length cards: one PCI Express x8 slot (wired as x4) and two PCI-X slots. The center three slots support full-length cards: one PCI Express x16 slot, one PCI Express x8 slot (wired as x4) and one PCI slot.

3 power connector Insert the power cable.

appropriate connector

Quick Reference Guide 25

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Inside View

1 power supply 2 rotatable hard drive bay 3 FlexBay

4 lower 5.25-inch drive bay 5 upper 5.25-inch drive bay

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Inside View – Hard Drive Bay Rotated Out

1 power supply 2 system board 3 memory fan

4 front fan 5 card fan

Quick Reference Guide 27

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3 4567 12

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System Board Components

22232425

28 Quick Reference Guide

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1 primary processor connector (CPU_0) 15 Flexbay connector (USB)

2 secondary processor connector (CPU_1) 16 SATA connectors (SATA_2, SATA_1, SATA_0)

3 front fan connector (FAN_FRONT) 17 floppy drive (DSKT)

4 card cage fan (FAN_CCAG) 18 front panel connector (FRONTPANEL)

5 internal speaker connector (INT_SPKR) 19 PCI-X card slot (SLOT6_PCIX)

6 power connector (POWER2) 20 PCI-X card slot (SLOT5_PCIX)

7 IDE drive connector (IDE) 21 chassis intrusion header (INTRUDER)

8 standby power light (AUX_PWR) 22 PCI card slot (SLOT4_PCI)

9 password jumper (PSWD) 23 PCI-Express x8 card slot, wired as x4

10 auxiliary hard-drive LED connector

(AUX_LED)

11 RTC reset jumper (RTCRST) 25 PCI-Express x8 card slot, wired as x4

12 battery socket (BATTERY)) 26 memory module connectors (DIMM_1-8)

13 main power connector (POWER1) 27 memory fan connector (FAN_MEM)

14 SATA connectors (SATA_4, SATA_3)

(SLOT3_PCIE)

24 PCI-Express x16 card slot (SLOT2_PCIE)

(SLOT1_PCIE)

Cable Colors

Device Color

SATA Hard drive blue cable

Floppy drive black pull-tab

CD/DVD drive orange pull-tab

front panel yellow pull-tab

Locating Your User’s Guide

Yo u r

User’s Guide

• Technical specifications

• Information for changing the orientation of your computer from a desktop to a tower

• Front and back views of your computer, including all of the available connectors

• Inside views of your computer, including a detailed graphic of the system board and the connectors

• Instructions for cleaning your computer

• Information on software features, such as Legacy Select Technology control, using a password, and system setup options

contains additional information about your computer such as:

Quick Reference Guide 29

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• Tips and information for using the Microsoft Windows XP operating system

• Instructions for removing and installing parts, including memory, cards, drives, the microprocessor, and the battery

• Information for troubleshooting various computer problems

• Instructions for using the Dell Diagnostics and reinstalling drivers

• Information on how to contact Dell

You can access the

User’s Guide

from your hard drive or the Dell Support website at

support.dell.com

Removing the Computer Cover

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide

CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before

removing the cover.

NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your

body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer.

Follow the procedures in "Before You Begin" in your

NOTICE: Opening the computer cover while the computer is running could result in a shutdown without warning

and a loss of data in open programs. The computer cooling system cannot function properly while the cover is removed.

If you have installed a security cable, remove it from the security cable slot.

NOTICE: Ensure that sufficient space exists to support the removed cover—at least 30 cm (1 ft) of desk top space.

NOTICE: Ensure that you are working on a level, protected surface to avoid scratching either the computer or the

surface on which it is resting.

User’s Guide

Lay your computer on a flat surface with the cover facing up.

30 Quick Reference Guide

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Pull back the cover latch release.

NOTE: The computer in the following images is configured as a tower computer. See "Changing Between Tower

and Desktop Modes" in your

User’s Guide

for information regarding computer orientation.

cover latch release

Locate the three hinge tabs on the edge of the computer.

Grip the sides of the computer cover and pivot the cover up, using the hinges as leverage points.

Release the cover from the hinge tabs and set it aside in a secure location.

NOTICE: The computer cooling system cannot function properly while the computer cover is not installed. Do not

attempt to boot the computer before replacing the computer cover.

computer cover

cover hinges

Quick Reference Guide 31

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Caring for Your Computer

To help maintain your computer, follow these suggestions:

• To avoid losing or corrupting data, never turn off your computer when the hard drive light is on.

• Schedule regular virus scans using virus software.

• Manage hard drive space by periodically deleting unnecessary files and defragmenting the drive.

• Back up files on a regular basis.

• Periodically clean your monitor screen, mouse, and keyboard (see your

User’s Guide

for more information).

Solving Problems

Troubleshooting Tips

Perform the following checks when you troubleshoot your computer:

• If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed.

• If a peripheral device does not work, ensure that the device is properly connected.

• If an error message appears on the screen, write down the exact message. The message may help technical support personnel diagnose and fix the problem(s).

• If an error message occurs in a program, see the program’s documentation.

• If the recommended action in the troubleshooting section is to see a section in your

support.dell.com (on another computer if necessary) to access your

User’s Guide.

Resolving Software and Hardware Incompatibilities

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

User’s Guide

, go to

To resolve incompatibilities using the Hardware Troubleshooter:

Click the

Ty p e

Click

In the click

32 Quick Reference Guide

Start

button and click

hardware troubleshooter

Hardware Troubleshooter

Help and Support

in the

list, click

Search Results

I need to resolve a hardware conflict on my computer

field and click the arrow to start the search.

list.

, and

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Using Microsoft® Windows® XP System Restore

The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help and Support Center for information about using System Restore (see "Finding Information" on page 5 for information about accessing the Windows Help and Support Center).

NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them.

Creating a Restore Point

Click the

Click

Follow the instructions on the screen.

Start

button and click

System Restore

Help and Support

Restoring the Computer to an Earlier Operating State

NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any

open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

Click the

Ensure that

Click a calendar date to which you want to restore your computer.

The

Start

button, point to

Restore my computer to an earlier time

Select a Restore Point

All Programs→

Accessories→

is selected and click

System Tools

, and then click

System Restore

screen provides a calendar that allows you to see and select restore points.

All calendar dates with available restore points appear in boldface type.

Select a restore point and click

If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restore points are available, click the restore point that you prefer.

Click

Restoration Complete

The

screen appears after System Restore finishes collecting data and then the

computer restarts.

After the computer restarts, click OK.

To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration.

Quick Reference Guide 33

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Undoing the Last System Restore

NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not

alter, open, or delete any files or programs until the system restoration is complete.

Click the

Click

The

After the computer restarts, click OK.

Enabling System Restore

Start

button, point to

Undo my last restoration

System Restore

screen appears and the computer restarts.

All Programs→ Accessories→ System Tools

and click

If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled:

, and then click

System Restore

Click the

Click

Click the

Ensure that

Start

button and click

Control Panel

Performance and Maintenance

System

System Restore

tab.

Turn off System Restore

is unchecked.

Using the Last Known Good Configuration

Restart your computer and press <F8> when the message

system to start

Highlight

Last Known Good Configuration

appears.

, press <Enter>, press <l>, and then select your

operating system when prompted.

Other Options to Help Resolve Additional Device or Software Conflicts

NOTICE: The following processes erase all of the information on your hard drive.

• Reinstall your operating system using the operating system installation guide and During the operating system reinstallation, you can select to delete the existing partitions and reformat your hard drive.

• Reinstall all drivers, beginning with the chipset, using the

Please select the operating

Operating System

Drivers and Utilities

CD.

34 Quick Reference Guide

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Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Solving Problems" on page 32 and run the Dell Diagnostics before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTICE: The Dell Diagnostics works only on Dell™ computers. Using this program with other computers can

cause incorrect computer responses or result in error messages.

The Dell Diagnostics allow you to:

• Perform quick checks or extensive tests on one or all devices

• Choose how many times a test is run

• Display or print test results or save them in a file

• Suspend testing if an error is detected or terminate testing if a certain number of errors occur

•Access online

Help

screens that describe the tests and how to run them

• Read status messages that tell you whether tests completed successfully

• Receive error messages if problems are detected

Starting the Dell Diagnostics From Your Hard Drive

Turn on (or restart) your computer.

When the DELL™ logo appears, press <F12> immediately.

NOTE: If you see a message stating that no diagnostics utility partition has been found, see "Starting the

Dell Diagnostics From the Drivers and Utilities CD" in your

User’s Guide

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down your computer and try again. For more information on shutting down your computer, see your

When the boot device list appears, highlight

When the Dell Diagnostics on the tests, see your

Main Menu

User’s Guide.

Boot to Utility Partition

and press <Enter>.

appears, select the test you want to run. For more information

Quick Reference Guide 35

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Starting the Dell Diagnostics From the Drivers and Utilities CD

Insert the

Shut down and restart the computer.

Drivers and Utilities

CD.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots

according to the devices specified in the system setup program.

When the boot device list appears, highlight

Select the

Ty p e 1 to start the menu and press <Enter> to proceed.

Boot from CD-ROM

Onboard or USB CD-ROM Drive

and press <Enter>.

option from the menu that appears and press <Enter>.

Select

Run the 32 Bit Dell Diagnostics

from the numbered list. If multiple versions are listed, select

the version appropriate for your computer.

When the Dell Diagnostics

Main Menu

appears, select the test you want to run.

Before You Start Testing

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

• Turn on your printer if one is attached.

• Enter system setup, review your computer’s configuration information, and enable all of your computer’s components and devices, such as connectors.

Beep Codes

Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code (code 1-3-1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem.

If your computer beeps during start-up:

Write down the beep code on the "Diagnostics Checklist" in your

User’s Guide

Run the Dell Diagnostics to identify a more serious cause.

Contact Dell for technical assistance.

36 Quick Reference Guide

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Code Cause

1-1-2 Microprocessor register failure

1-1-3 NVRAM read/write failure

1-1-4 ROM BIOS checksum failure

1-2-1 Programmable interval timer failure

1-2-2 DMA initialization failure

1-2-3 DMA page register read/write failure

1-3 Video Memory Test failure

1-3-1 through 2-4-4 Memory not being properly identified or used

1-3-2 Memory problem

3-1-1 Slave DMA register failure

3-1-2 Master DMA register failure

3-1-3 Master interrupt mask register failure

3-1-4 Slave interrupt mask register failure

3-2-2 Interrupt vector loading failure

3-2-4 Keyboard Controller Test failure

3-3-1 NVRAM power loss

3-3-2 Invalid NVRAM configuration

3-3-4 Video Memory Test failure

3-4-1 Screen initialization failure

3-4-2 Screen retrace failure

3-4-3 Search for video ROM failure

4-2-1 No timer tick

4-2-2 Shutdown failure

4-2-3 Gate A20 failure

4-2-4 Unexpected interrupt in protected mode

4-3-1 Memory failure above address 0FFFFh

4-3-3 Timer-chip counter 2 failure

4-3-4 Time-of-day clock stopped

4-4-1 Serial or parallel port test failure

4-4-2 Failure to decompress code to shadowed memory

4-4-3 Math-coprocessor test failure

4-4-4 Cache test failure

Quick Reference Guide 37

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Error Messages

NOTE: If the message is not listed, see the documentation for either the operating system or the program that was

running when the message appeared.

If an error occurs during start-up, a message may be displayed on the monitor identifying the problem. See "Error Messages" in your User’s Guide for suggestions on resolving any problems.

Diagnostic Lights

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide

To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the front. The lights can be "off" or green. When the computer starts normally, the lights flash. If the computer malfunctions, the pattern of the lights and also that of the power button help to identify the problem.These lights also indicate sleep states.

Diagnostic Light Codes Before POST

Diagnostic Lights Power

Light

off No electrical power is

off The computer is in a normal

Problem Description Suggested Resolution

supplied to the computer.

off condition; the computer is connected to an electrical outlet.

Connect the computer to an electrical outlet. Ensure that the front-panel power light is on. If the power light is off, ensure that the computer is connected to a working electrical outlet and then press the power button.

If the problem is still not resolved, contact Dell for technical assistance.

Press the power button to turn the computer on.

If the computer does not turn on, ensure that the front-panel power light is on. If the power light is off, ensure that the computer is connected to a working electrical outlet and then press the power button.

If the problem is still not resolved, contact Dell for technical assistance.

38 Quick Reference Guide

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Diagnostic Lights Power

Light

blinking green

amber The BIOS is not executing. Ensure that the processor is seated correctly and

(blinking)

Problem Description Suggested Resolution

The computer is in a reduced power or "sleep" state.

Use one of the appropriate methods to "wake up" the computer. See "Advanced Features" in your User’s Guide.

If the problem is not resolved and you are trying to wake the computer with a USB mouse or keyboard, substitute the mouse or keyboard with a working PS/2 mouse or keyboard and then try to wake the computer.

The computer is in a reduced power or "sleep" state.

Use one of the appropriate methods to "wake up" the computer. See "Advanced Features" in your User’s Guide.

restart the computer. See "Processor" in your User’s Guide.

If the problem is still not resolved, contact Dell for technical assistance.

(blinking)

blinking amber

A possible power supply or power cable failure has occurred.

Perform the procedure in "Power Problems" in your User’s Guide.

If the problem is still not resolved, contact Dell for technical assistance.

amber A possible system board

Contact Dell for technical assistance.

failure has occurred.

amber A processor mismatch exists. Perform the procedure in "Processor Problems"

in your User’s Guide.

Quick Reference Guide 39

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Diagnostic Lights Power

Problem Description Suggested Resolution

Light

(blinking)

amber A possible failure has been

detected in a plug-in component such as a graphics riser card or memory riser card.

amber A possible power supply

failure has occurred.

Verify that any required power cables are connected to the memory and graphics riser cards.

Perform the procedure in "Power Problems" in your User’s Guide.

Verify that both power supply cables are plugged in to the motherboard.

(blinking)

Diagnostic Light Codes During POST

The power light displays a solid green for diagnostic light codes during POST.

Light Pattern Problem Description Suggested Resolution

A possible processor failure has occurred.

A possible expansion card failure has occurred.

Reinstall the processor and restart the computer.

Determine if a conflict exists by removing a card (not the graphics card) and then restarting the computer.

If the problem persists, reinstall the card that you removed, remove a different card, and then restart the computer.

Repeat this process for each card. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see "Resolving Software and Hardware Incompatibilities" on page 32).

If the problem persists, contact Dell

A possible graphics card failure has occurred.

A possible floppy or hard drive failure has occurred.

40 Quick Reference Guide

If the computer has a graphics card, remove the card, reinstall it, and then restart the computer.

If the problem still exists, install a graphics card that you know works and restart the computer.

If the problem persists or the computer has integrated graphics, contact Dell

Reseat all power and data cables and restart the computer.

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Light Pattern Problem Description Suggested Resolution

A possible USB failure has occurred.

No memory modules are detected.

Reinstall all USB devices, check cable connections, and then restart the computer.

Reseat the memory modules to ensure that your computer is successfully communicating with the memory.

Restart the computer.

If the problem still exists, remove all the memory modules and install one memory module in memory module connector DIMM_1.

Restart the computer. A message appears stating that because your memory is

not paired, the system will operate with reduced performance and reduced error-correction capability

Press <F1> to boot to the operating system.

Run the Dell Diagnostics. See your

User’s Guide

for more

information.

If the memory module passes, shut down the computer, remove the memory module, and then repeat the process with the remaining memory modules until a memory error occurs during start-up or diagnostic testing.

If the first memory module tested is defective, repeat the process with the remaining modules to ensure that the remaining modules are not defective.

When the defective memory module is identified, contact Dell for a replacement

No memory modules are detected.

System board failure has occurred.

• If you have one memory module installed, reinstall it and restart the computer.

• If you have two or more memory modules installed, remove the modules, reinstall one module, and then restart the computer). If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without error.

• If available, install properly working memory of the same type into your computer.

• If the problem persists, contact Dell.

Contact Dell

for technical assistance

Quick Reference Guide 41

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Light Pattern Problem Description Suggested Resolution

Memory modules are detected, but a memory configuration or compatibility error exists.

Routine system activity preceding video initialization.

A possible expansion card failure has occurred.

Routine system activity preceding video initialization.

• Ensure that no special memory module/memory connector placement requirements exist.

• Verify that the memory modules that you are installing are compatible with your computer.

• Reinstall the memory modules and restart the computer.

• If the problem persists, contact Dell.

Watch your monitor for on-screen messages.

Determine if a conflict exists by removing a card (not a graphics card) and restarting the computer.

If the problem persists, reinstall the card that you removed, remove a different card, and then restart the computer.

If the problem persists, contact Dell.

Watch your monitor for on-screen messages.

The computer is in a normal operating condition after POST.

NOTE: The diagnostic lights

flicker briefly; they are turned off after the computer successfully boots to the operating system.

42 Quick Reference Guide

None.

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Frequently Asked Questions

How Do I... Solution Where to Find Additional Information

Set up my computer to use two monitors?

Connect my monitor when the monitor cable connector doesn’t seem to fit the connector on the back of my computer?

Connect my speakers? If you have a sound card installed,

If your computer has the required graphics card to support dual-monitor setup, then look in your shipping box for a Y-cable. The Y-cable has a single connector on one end (plug this connector into the back panel) and branches into two connectors (plug these connectors into the monitor cables).

If your graphics card has a DVI connector but your monitor has a VGA connector, then you need to use an adapter. An adapter should be included in the shipping box.

connect the speakers to the connectors on the card. "Setting Up Your Computer (Tower Orientation)" on page 9 or "Setting Up Your Computer (Desktop Orientation)" on page 14.

See "Setting Up Your Computer (Tower Orientation)" on page 9 or "Setting Up Your Computer (Desktop Orientation)" on page 14 for information on connecting dual monitors to your computer.

See "Setting Up Your Computer (Tower Orientation)" on page 9 or "Setting Up Your Computer (Desktop Orientation)" on page 14 for information on connecting monitors to your computer. For more information, contact Dell. For information on contacting Dell, see your User’s Guide.

See the documentation that came with your speakers for more information.

Find the right connectors for my USB or IEEE 1394 devices?

Your tower computer has eight USB connectors (two on the front, one internal, and five on the back) and an optional front IEEE 1394 connector.

Your desktop computer has eight USB connectors (two on the front, one internal, and five on the back) and an optional front IEEE 1394 connector. This connector is only available if you purchased an IEEE 1394 card. To purchase a card, contact Dell. For more information on the IEEE 1394 card, see your User’s Guide.

See "About Your Computer" on page 19 for illustrations of the front and back views of your computer.

For help locating your User’s Guide, see "Finding Information" on page 5.

Quick Reference Guide 43

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How Do I... Solution Where to Find Additional Information

Locate information about the hardware and other technical specifications for my computer?

Find documentation for my computer?

Yo u r User’s Guide has a specifications table that provides more detailed information about your computer and the hardware. To locate your User’s Guide, see "Finding Information" on page 5.

The following documentation is available for your computer:

•User’s Guide

• Product Information Guide

• System Information Label

To locate these documents, see "Finding Information" on page 5.

Go to the Dell Support website at support.dell.com and use one of the following support tools: read white papers on the latest technology or communicate with other Dell users at the Dell forum chat room.

If you lose your documentation, it is available on the Dell Support website at support.dell.com.

44 Quick Reference Guide

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Index

beep codes, 36

cards

slots, 21, 25

CDs

operating system, 8

computer

beep codes, 36 restore to previous state, 33

conflicts

software and hardware

incompatibilities, 32

connectors

headphone, 20, 25 keyboard, 23 line-in, 23 line-out, 22 mouse, 22 network adapter, 23 parallel, 22 power, 21, 25 serial, 23 sound, 22-23 USB, 20, 23-24

Dell

support site, 7

Dell Diagnostics, 35

Dell Premier Support

website, 6

diagnostic lights, 38

diagnostics

beep codes, 36 Dell, 35 lights, 20, 25, 38

documentation

End User License

Agreement, 6 ergonomics, 6 online, 7 Product Information Guide, 6 Quick Reference, 5 regulatory, 6 safety, 6 User’s Guide, 6 warranty, 6

End User License

Agreement, 6

hard drive

activity light, 19-20, 24-25

hardware

beep codes, 36 conflicts, 32 Dell Diagnostics, 35

Hardware Troubleshooter, 32

headphone

connector, 20, 25

Help and Support Center, 7

help file

Windows Help and Support

Center, 7

IRQ conflicts, 32

keyboard

connector, 23

ergonomics information, 6

error messages

beep codes, 36 diagnostic lights, 38

labels

Microsoft Windows, 6 Service Tag, 6

Index 45

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46 Index

lights

back of computer, 38 diagnostic, 20, 25, 38 hard drive activity, 19-20, 24-

25 link integrity, 22 network, 22-23 network activity, 23 power, 20, 25

Microsoft Windows label, 6

mouse

connector, 22

network

connector, 23

problems

beep codes, 36 conflicts, 32 Dell Diagnostics, 35 diagnostic lights, 38 restore to previous state, 33

Product Information Guide, 6

regulatory information, 6

ResourceCD

Dell Diagnostics, 35

safety instructions, 6

Service Tag, 6

software

conflicts, 32

USB

connector, 23 connectors, 20, 24

User’s Guide, 6

warranty information, 6

Windows XP

Hardware Troubleshooter, 32 Help and Support Center, 7 reinstalling, 8 System Restore, 33

operating system

CD, 8 reinstalling, 8

Operating System CD, 8

power

button, 20, 24 connector, 21, 25 light, 20, 25

46 Index

sound connectors

line-in, 23 line-out, 22

support website, 7

System Restore, 33

troubleshooting

conflicts, 32 Dell Diagnostics, 35 diagnostic lights, 38 Hardware Troubleshooter, 32 Help and Support Center, 7 restore to previous state, 33

Page 47

Dell Precision™ 工作站 490

快速參考指南

DCTA 型

www.dell.com | support.dell.com

Page 48

註、注意事項和警示

註：「註」表示可以幫助您更有效地使用電腦的重要資訊。

注意事項：「注意事項」表示有可能會損壞硬體或導致資料遺失，並告訴您如何避免此類問題。警示：「警示」表示有可能會導致財產損失、人身受傷甚至死亡。

縮寫和簡寫用語

若要獲得縮寫和簡寫用語的完整清單，請參閱《使用者指南》中的詞彙表。如果您購買的是 Dell™ n Series 電腦，則本文件中關於 Microsoft

適用。

Windows® 作業系統的所有參考均不

____________________

未經 Dell Inc. 的書面許可，不得以任何形式進行複製。

本文中使用的商標： Dell、DELL 徽標和 Dell Precision 是 Dell Inc. 的商標；Intel、Xeon 和 Pentium 是 Intel Corporation 的註冊商標；Microsoft 和 Windows 是 Microsoft Corporation 的註冊商標。

本文件中述及的其他商標和產品名稱是指擁有相應商標和名稱的公司實體或其產品。 Dell Inc. 對本公司之外的商標和產品名稱不擁有任何所有權。

DCTA 型

2006 年 1 月 P/N MD506 Rev. A00

Page 49

查找資訊 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

安裝您的電腦 ( 塔式放置方式 )

安裝您的電腦 ( 台式放置方式 )

關於您的電腦

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

前視圖 ( 塔式放置方式 ) 後視圖 ( 塔式放置方式 ) 背面板連接器

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

前視圖 ( 台式放置方式 ) 後視圖 ( 台式放置方式 ) 內部視圖

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

內部視圖 ─ 已旋出的硬碟機支架主機板元件纜線顏色

找到您的《使用者指南》

卸下機箱蓋

維護您的電腦

解決問題

故障排除秘訣

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

. . . . . . . . . . . . . . . . . . . . . . . . . . . 76

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

解決軟體和硬體不相容問題使用 Microsoft

Windows® XP 系統還原 . . . . . . . . . . . . . . . . 79

使用上一次已知的正確組態

Dell Diagnostics

在開始測試之前

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

. . . . . . . . . . . . . . . . . . . . . . . . 55

. . . . . . . . . . . . . . . . . . . . . . . . 60

. . . . . . . . . . . . . . . . . . . . . . . . . 65

. . . . . . . . . . . . . . . . . . . . . . . . . 67

. . . . . . . . . . . . . . . . . . . . . . . . . 69

. . . . . . . . . . . . . . . . . . . . . . . . . 71

. . . . . . . . . . . . . . . . . . . . 73

. . . . . . . . . . . . . . . . . . . . . . . 78

. . . . . . . . . . . . . . . . . . . . . . . 80

嗶聲代碼

診斷指示燈

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

錯誤訊息

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

執行 POST 之前的診斷指示燈代碼 POST 期間的診斷指示燈代碼

常見問題

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

索引 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

. . . . . . . . . . . . . . . . . . . 84

. . . . . . . . . . . . . . . . . . . . . . 86

目錄 49

Page 50

50 目錄

Page 51

查找資訊

註：某些功能或媒體可能為可選，並且您的電腦可能未隨附這些功能或媒體。某些功能或媒體可能在某

些國家

註：您的電腦可能還隨附其他資訊。

您要尋找什麼？從此處尋找

地區不可用。

• 電腦的診斷程式

• 電腦的驅動程式

• 電腦說明文件

• 裝置說明文件

• 桌上型系統軟體 (DSS)

• 如何安裝電腦

• 如何維護電腦

• 基本故障排除資訊

• 如何執行 Dell Diagnostics

• 錯誤代碼和診斷指示燈

• 如何卸下並安裝零件

• 如何打開機箱蓋

Drivers and Utilities CD ( 也稱為 Resource CD)

說明文件和驅動程式已經安裝在您的電腦上。您可以使用此 CD 重新安裝驅動程式、執行 Dell Diagnostics 或存取說明文件。您的 CD 上可能包含讀我檔案，以提供有關電腦技術變更的最新更新資訊，或者為技術人員或有經驗的使用者提供進階技術參考資料。

註：驅動程式和說明文件更新可在 support.dell.com 上找

到。

快速參考指南

註：您可以從 support.dell.com 上獲得本文件的 PDF 版

本。

快速參考指南 51

Page 52

您要尋找什麼？從此處尋找

• 保固資訊

• 條款與條件 ( 僅限於美國 )

• 安全指示

• 管制資訊

• 人體工學資訊

• 最終使用者授權合約

• 如何卸下與更換零件

• 規格

• 如何組態系統設定

• 如何排除故障和解決問題

• 服務標籤和快速服務代碼

• Microsoft Windows 授權合約標籤

Dell™ 產品資訊指南

使用者指南

Microsoft

1 單按開始按鈕，然後單按說明及支援 2 單按使用者和系統指南，然後單按使用者指南

Windows® XP 說明及支援中心

Drivers and Utilities CD 上也提供有《使用者指南》。

服務標籤和 Microsoft

Windows® 授權合約

這些標籤均位於您的電腦上。

• 當您使用 support.dell.com 或尋求技術支援時，可使用服務標籤來識別您的電腦。

• 當您尋求技術支援時，可輸入快速服務代碼來引導您進行電話諮詢。

52 快速參考指南

Page 53

您要尋找什麼？從此處尋找

• 解決方案 ─ 提供故障排除提示與秘訣、技術人員發表的文章、線上教程以及常見問題

• 客戶論壇 ─ 可以與其他 Dell 客戶進行線上討論

• 升級 ─ 提供記憶體、硬碟機和作業系統等元件

的升級資訊

• 客戶關懷中心 ─ 提供聯絡資訊、服務電話、訂購狀態、保固以及維修資訊

• 服務和支援 ─ 提供服務電話狀態、支援歷程、服務合約以及與技術支援人員的線上討論

• 參考 ─ 提供電腦說明文件、有關電腦組態的詳細資料、產品規格以及白皮書

• 下載 ─ 可下載經過認證的驅動程式、修正程式和軟體更新

• 桌上型系統軟體 (DSS) ─ 如果要為電腦重新安裝作業系統，您應在安裝任何驅動程式之前重新安裝 DSS 公用程式。 DSS 提供作業系統的關鍵

™

更新，並提供對 Dell

3.5 吋 USB 軟式磁碟機、

光學磁碟機以及 USB 裝置的支援。若要正常使用 Dell 電腦，則必須安裝 DSS。該軟體會自動偵測您的電腦和作業系統，並安裝適於您的組態的更新

• 如何使用 Windows XP

• 如何使用程式和檔案

• 裝置 ( 例如數據機 ) 的說明文件

Dell 支援 Web 站台 ─ support.dell.com

註：請選擇您所在地區或業務部門，以檢視相應的支援

站台。

註：公司客戶、政府客戶和教育機構客戶也可以使用自

訂的 Dell Premier 支援 Web 站台 (premier.support.dell.com)。此 Web 站台可能並非在所有的地區都適用。

Windows 說明及支援中心

1 單按開始按鈕，然後單按說明及支援。 2 鍵入描述問題的字或片語，然後單按箭頭圖示。 3 單按描述問題的主題。 4 依螢幕指示操作。

快速參考指南 53

Page 54

您要尋找什麼？從此處尋找

• 如何重新安裝作業系統作業系統 CD

位於您的電腦上。

註：該 CD 的顏色依您訂購的作業系統而不同。註：作業系統 CD 是可選的，並且您的電腦可能未隨附

此 CD。

該作業系統已經安裝在您的電腦上。若要重新安裝作業系統，請使用作業系

統 CD。請參閱《使用者指南》，以獲得有關說

明。重新安裝作業系統後，請使用 Drivers and

Utilities CD (Resource CD) 來重新安裝電腦隨

附裝置的驅動程式。您的作業系統產品識別碼標籤

• 如何使用 Linux

• 與 Dell Precision

系統使用者透過電子郵件進行討論

• 關於 Linux 和 Dell Precision 電腦的其他資訊

™

產品使用者和 Linux 作業

Dell 支援的 Linux 站台

• Linux.dell.com

• Lists.us.dell.com/mailman/listinfo/linux-precision

54 快速參考指南

Page 55

安裝您的電腦 ( 塔式放置方式 )

警示：在您執行本章節中的任何程序之前，請遵循《產品資訊指南》中的安全指示。

您必須完成所有步驟才能正確安裝電腦。

連接鍵盤和滑鼠。

連接數據機纜線或網路纜線。

注意事項：請勿將數據機纜線連接至網路配接

器。電話通訊系統的電壓可以損壞網路配接器。

註：如果電腦已安裝網路卡，請將網路纜線連接

至該網路卡。

快速參考指南 55

Page 56

連接顯示器。

依據您的圖形卡，你可以多種方式連接顯示器。

註：您可能需要使用提供

的配接器或纜線來將顯示器連接至電腦。

對於具有單個連接器的支援單顯示器和雙顯示器的插卡

一個 VGA 配接器：

VGA

當您擁有一個單顯示器圖形卡並且您要將電腦連接至一台 VGA 顯示器時，請使用 VGA 配接器。

56 快速參考指南

Page 57

雙 VGA Y 形纜線配接器：

雙 DVI Y 形纜線配接器：

VGA

當您的圖形卡具有一個單一連接器並且您要將電腦連接至一台或兩台 VGA 顯示器時，請使用相應的 Y 形纜線。

當您的圖形卡具有一個單一連接器並且您要將電腦連接至一台或兩台 DVI 顯示器時，請使用相應的 Y 形纜線。

DVI

雙顯示器纜線使用彩色進行標識；藍色連接器用於主顯示器，而黑色連接器用於次顯示器。若要啟用雙顯示器支援，必須在電腦啟動前將兩台顯示器都連接至電腦。

對於具有一個 DVI 連接器和一個 VGA 連接器的支援雙顯示器的插卡

一個 DVI 連接器和一個 VGA 連接器：

DVI

VGA

兩個 VGA 連接器搭配一個 VGA 配接器：

VGA

當您要將電腦連接至一台或兩台顯示器時，請使用相應的連接器。

當您要將電腦連接至兩台 VGA 顯示器時，請使用 VGA 配接器。

快速參考指南 57

Page 58

對於具有兩個 DVI 連接器的支援雙顯示器的插卡

兩個 DVI 連接器：

DVI

使用 DVI 連接器將電腦連接至一台或兩台 DVI 顯示器。

連接喇叭。

註：如果您的電腦已

安裝音效卡，請將喇叭連接至該音效卡。

兩個 DVI 連接器搭配一個 VGA 配接器：

DVI

VGA

使用 VGA 配接器將一個 VGA 顯示器連接至電腦的一個 DVI 連接器上。

兩個 DVI 連接器搭配兩個 VGA 配接器：

VGA

使用兩個 VGA 配接器將兩台 VGA 顯示器連接至電腦的 DVI 連接器。

58 快速參考指南

Page 59

連接電源線並開啟電腦及顯示器。

在安裝任何非電腦隨附的裝置或軟體之前，請閱讀軟體或裝置隨附的說明文件或與供應商聯絡，以確認該軟體或裝置與您的電腦及作業系統相容。

現在您已完成直立型電腦的安裝。

安裝其他軟體或裝置。

快速參考指南 59

Page 60

安裝您的電腦 ( 台式放置方式 )

警示：在您執行本章節中的任何程序之前，請遵循《產品資訊指南》中的安全指示。

您必須完成所有步驟才能正確安裝電腦。

連接鍵盤和滑鼠。

注意事項：請勿將數據機

纜線連接至網路配接器。電話通訊系統的電壓可以損壞網路配接器。

連接數據機纜線或網路纜線。

註：如果電腦已安裝網路

卡，請將網路纜線連接至該網路卡。

60 快速參考指南

Page 61

連接顯示器。

依據您的圖形卡，您可以多種方式連接顯示器。

註：您可能需要使用提供的配接器

或纜線來將顯示器連接至電腦。

對於具有單個連接器的支援單顯示器和雙顯示器的插卡

VGA 配接器：

VGA

當您擁有一個單顯示器圖形卡並且您要將電腦連接至一台 VGA 顯示器時，請使用 VGA 配接器。

快速參考指南 61

Page 62

雙 VGA Y 形纜線配接器：

雙 DVI Y 形纜線配接器：

VGA

當您的圖形卡具有一個單一連接器並且您要將電腦連接至一台或兩台 VGA 顯示器時，請使用相應的 Y 形纜線。

當您的圖形卡具有一個單一連接器並且您要將電腦連接至一台或兩台 DVI 顯示器時，請使用相應的 Y 形纜線。

DVI

對於具有一個 DVI 連接器和一個 VGA 連接器的支援雙顯示器的插卡

一個 DVI 連接器和一個 VGA 連接器：

DVI

VGA

兩個 VGA 連接器搭配一個 VGA 配接器：

VGA

當您要將電腦連接至一台或兩台顯示器時，請使用相應的連接器。

62 快速參考指南

當您要將電腦連接至兩台 VGA 顯示器時，請使用 VGA 配接器。

Page 63

對於具有兩個 DVI 連接器的支援雙顯示器的插卡

兩個 DVI 連接器：

DVI

使用 DVI 連接器將電腦連接至一台或兩台 DVI 顯示器。

連接喇叭。

兩個 DVI 連接器搭配一個 VGA 配接器：

DVI

VGA

使用 VGA 配接器將 VGA 顯示器連接到電腦的兩個 DVI 連接器中的一個。

兩個 DVI 連接器搭配兩個 VGA 配接器：

VGA

使用兩個 VGA 配接器將兩台 VGA 顯示器連接至電腦的 DVI 連接器。

註：如果您的電腦已安裝音效卡，請將喇叭連接至該音效卡。

快速參考指南 63

Page 64

連接電源線並開啟電腦及顯示器。

在安裝任何非電腦隨附的裝置或軟體之前，請閱讀軟體或裝置隨附的說明文件或與供應商聯絡，以確認該軟體或裝置與您的電腦及作業系統相容。

現在您已完成桌上型電腦的安裝。

安裝其他軟體或裝置。

64 快速參考指南

Page 65

關於您的電腦

前視圖 ( 塔式放置方式 )

上部 5.25 吋磁碟機支架用於 CD/DVD 光碟機。

下部 5.25 吋磁碟機支架您可以將此支架用於可選的 CD/DVD 光碟機。

FlexBay

硬碟機活動指示燈當電腦從硬碟機讀取資料或將資料寫入硬碟機時，硬碟機指示燈會亮起。當

IEEE 1394 連接器 ( 可選 )

您可以將此支架用於可選的第三個硬碟機 (SATA 或 SAS)、軟式磁碟機或媒體讀卡器。

如 CD 播放機之類的裝置作業時，該指示燈可能也會亮起。使用可選 IEEE 1394 連接器連接高速資料裝置 ( 例如數位攝影機和外接式儲

存裝置 )。

快速參考指南 65

Page 66

USB 2.0 連接器 (2) 請使用前面的 USB 連接器連接偶爾需要連接的裝置 ( 例如快閃記憶體鑰匙或

相機 )，或者連接可啟動 USB 裝置 ( 請參閱《使用者指南》中的

，以獲得有關啟動至 USB 裝置的更多資訊 )。

程式」

建議您使用背面的 USB 連接器連接通常需要保持連接的裝置，例如印表機和鍵盤。

™

可旋轉徽標若要旋轉 Dell 徽標以適用於電腦從直立型到桌上型的轉換，請移除

Dell

將其翻轉，然後旋轉徽標背後的塑膠手柄。

電源按鈕按此按鈕可以開啟電腦。

「系統設定

注意事項：為避免遺失資料，請勿使用電源按鈕來關閉電腦，而應執行作

業系統關機程序。

註：電源按鈕也可以用來喚醒系統，或使系統處於省電狀態。請參閱《使

用者指南》中的「電源管理」，以獲得更多資訊。

電源指示燈電源指示燈亮起和閃爍或保持穩定顏色，可以表示不同的狀態：

• 未亮起 ─ 電腦處於關閉狀態。

• 綠色穩定 ─ 電腦處於正常的作業狀態。

• 綠色閃爍 ─ 電腦處於省電狀態。

• 琥珀色閃爍或穩定亮起 ─ 請參閱《使用者指南》

若要結束省電狀態，請按電源按鈕或者使用鍵盤或滑鼠 ( 如果在 Windows 裝置管理員中將其組態為喚醒裝置 )。若要獲得有關睡眠狀態以及結束省電狀態的更多資訊，請參閱《使用者指南》。

請參閱第 84 頁的「診斷指示燈」，以獲得相關指示燈代碼說明，從而協助您排除電腦問題。

耳機連接器使用耳機連接器連接耳機。

中的「電源問題」

前面板

，

。

麥克風連接器使用麥克風連接器連接個人電腦麥克風，以將語音或音樂輸入音效或電話程

網路連結指示燈當 10 Mbps、100 Mbps 或 1000 Mbps ( 或 1 Gbps) 網路和電腦之間的連接狀

診斷指示燈 (4) 這些指示燈可以幫助您基於診斷故障碼排除電腦問題。若要獲得更多資訊，

66 快速參考指南

式。

態良好時，網路連結指示燈將會亮起。

請參閱第 84 頁的「診斷指示燈」。

Page 67

後視圖 ( 塔式放置方式 )

電源連接器用於插入電源線。

插卡插槽用於存取任何已安裝的 PCI 卡、PCI-X 卡或 PCI Express 卡的連接器。

註：中心的四個插槽支援全長插卡：一個 PCI-X 插槽、一個 PCI Express x8 插

槽 ( 以 x4 模式連線 )、一個 PCI Express x16 插槽以及一個 PCI 插槽；頂部和底部插槽支援半長插卡：一個 PCI-X 插槽和一個 PCI Express x8 插槽 ( 以 x4 模式連線 )。

背面板連接器用於將序列裝置、USB 裝置以及其他裝置連接至

相應的連接器

快速參考指南 67

。

Page 68

背面板連接器

1 23 5

11 10 9 8 7

並列連接器用於將並列裝置 ( 如印表機 ) 連接至並列連接器。如果是 USB 印表機，請將

其插入 USB 連接器。

註：如果電腦偵測到某個已安裝的插卡包含組態為同一位址的並列連接器，

則內建的並列連接器會自動停用。若要獲得更多資訊，請參閱《使用者指南》。

訊號線輸出連接器

PS/2 滑鼠連接器此綠色滑鼠連接器用於連接標準滑鼠。將滑鼠連接至電腦之前，請關閉電腦

耳機

此綠色訊號線輸出連接器用於連接耳機和大多數具有內建放大器的喇叭。在配有音效卡的電腦中，請使用該插卡上的連接器。

和所有連接的裝置。如果您使用 USB 滑鼠，請將其插入 USB 連接器。

如果您的電腦執行 Microsoft

Windows® XP 作業系統，則硬碟機上已安裝有

必要的滑鼠驅動程式。

連結完整性指示燈 • 綠色 ─ 10 Mbps 網路和電腦之間的連線狀態良好。

• 橘黃色 ─ 100 Mbps 網路和電腦之間的連線狀態良好。

• 黃色 ─ 1000 Mbps ( 或 1 Gbps) 網路和電腦之間的連線狀態良好。

• 關閉 ─ 電腦未偵測到網路實體連線。

網路配接器連接器若要將電腦連接至網路或寬頻裝置，請將網路纜線的一端連接至網路插孔、

網路或寬頻裝置。將網路纜線的另一端連接至電腦的網路配接器連接器。聽到卡嗒聲表示網路纜線已連接穩固。

註：請勿將電話線插入網路連接器。

在配有附加網路連接器插卡的電腦上，當設定多個網路連線 ( 例如單獨內聯網路和外聯網路 ) 時，使用插卡上的連接器和電腦背面的連接器。

建議您在網路中使用 Category 5 纜線和連接器。如果您必須使用 Category 3 纜線，請將網路速度強行設定為 10 Mbps 以確保可靠作業。

68 快速參考指南

Page 69

網路活動指示燈當電腦傳送或接收網路資料時，此指示燈會呈黃色閃爍。如果網路資訊流量

較大，該指示燈可能會呈現持續「亮起」的狀態。

USB 2.0 連接器 (5) 建議您使用前面的 USB 連接器連接偶爾需要連接的裝置 ( 例如快閃記憶體鑰

匙或相機 )，或者連接可啟動 USB 裝置。請使用背面的 USB 連接器連接通常需要保持連接的裝置，例如印表機和鍵盤。

PS/2 鍵盤連接器如果您使用的是標準鍵盤，請將其插入紫色的鍵盤連接器。如果是 USB 鍵

盤，請將其插入 USB 連接器。

訊號線來源連接器此藍色訊號線來源連接器用於連接錄音

播放裝置，如卡帶播放機、CD 播放

機或 VCR。在配有音效卡的電腦中，請使用該插卡上的連接器。

序列連接器用於將序列裝置 ( 如掌上型裝置 ) 連接至序列埠。如有必要，可透過系統設

定程式來修改此連接埠的位址。請參閱《使用者指南》，以獲得更多資訊。

序列連接器用於將序列裝置 ( 如掌上型裝置 ) 連接至序列埠。如有必要，可透過系統設

定程式來修改此連接埠的位址。請參閱《使用者指南》，以獲得更多資訊。

前視圖 ( 台式放置方式 )

1 23 56 7

上部 5.25 吋磁碟機支架用於 CD/DVD 光碟機。

下部 5.25 吋磁碟機支架您可以將該支架用於可選 CD/DVD 光碟機或 SATA 硬碟機。

FlexBay

IEEE 1394 連接器 ( 可選 )

您可以將該支架用於軟式磁碟機或媒體讀卡器。

使用可選 IEEE 1394 連接器連接高速資料裝置 ( 例如數位攝影機和外接式儲存裝置 )。

910111213

快速參考指南 69

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USB 2.0 連接器 (2) 請使用前面的 USB 連接器連接偶爾需要連接的裝置 ( 例如快閃記憶體鑰匙或

相機 )，或者連接可啟動 USB 裝置 ( 請參閱《

，以獲得有關啟動至 USB 裝置的更多資訊 )。

程式」

建議您使用背面的 USB 連接器連接通常需要保持連接的裝置，例如印表機和鍵盤。

硬碟機活動指示燈當電腦從硬碟機讀取資料或將資料寫入硬碟機時，硬碟機指示燈會亮起。當

如 CD 播放機之類的裝置作業時，該指示燈可能也會亮起。

™

可旋轉徽標若要旋轉 Dell 徽標以適用於電腦從直立型到桌上型的轉換，請移除

Dell

將其翻轉，然後旋轉徽標背後的塑膠手柄。

電源按鈕按此按鈕可以開啟電腦。

使用者指南》中的「系統設定

注意事項：為避免遺失資料，請勿使用電源按鈕來關閉電腦，而應執行作

業系統關機程序。

註：電源按鈕也可以用來喚醒系統，或使系統處於省電狀態。請參閱《使用

者指南》，以獲得更多資訊。

電源指示燈電源指示燈透過亮起和閃爍或保持穩定顏色來表示不同的狀態：

• 未亮起 ─ 電腦處於關閉狀態。

• 綠色穩定 ─ 電腦處於正常的作業狀態。

• 綠色閃爍 ─ 電腦處於省電狀態。

• 琥珀色閃爍或穩定亮起 ─ 請參閱《使用者指南》中的「電源問題」。

請參閱第 84 頁的「診斷指示燈」，以獲得相關指示燈代碼說明，從而協助您排除電腦問題。

耳機連接器使用耳機連接器連接耳機。

前面板

，

麥克風連接器使用麥克風連接器連接個人電腦麥克風，以將語音或音樂輸入音效或電話程

網路連結指示燈當 10 Mbps、100 Mbps 或 1000 Mbps ( 或 1 Gbps) 網路和電腦之間的連接狀

診斷指示燈 (4) 這些指示燈可以幫助您基於診斷故障碼排除電腦問題。若要獲得更多資訊，

70 快速參考指南

式。

態良好時，網路連結指示燈將會亮起。

請參閱第 84 頁的「診斷指示燈」。

Page 71

後視圖 ( 台式放置方式 )

1 2 3

背面板連接器用於將序列裝置、USB 裝置以及其他裝置連接至

插卡插槽用於存取任何已安裝的 PCI 卡、PCI-X 卡或 PCI Express 卡的連接器。

相應的連接器

註：最左側的插槽和右側的兩個插槽支援半長插卡：一個 PCI Express x8 插槽

( 以 x4 模式連線 ) 和兩個 PCI-X 插槽。中心的三個插槽支援全長插卡：一個 PCI Express x16 插槽、一個 PCI Express x8 插槽 ( 以 x4 模式連線 ) 和一個 PCI 插槽。

電源連接器用於插入電源線。

。

快速參考指南 71

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內部視圖

電源供應器

下部 5.25 吋磁碟機支架

72 快速參考指南

可旋轉硬碟機支架

上部 5.25 吋磁碟機支架

FlexBay

Page 73

內部視圖 ─ 已旋出的硬碟機支架

電源供應器

前部風扇

主機板

插卡風扇

記憶體風扇

快速參考指南 73

Page 74

主機板元件

3 4567 12

74 快速參考指南

22232425

Page 75

主處理器連接器 (CPU_0)

Flexbay 連接器 (USB)

次處理器連接器 (CPU_1)

前部風扇連接器 (FAN_FRONT)

插卡固定框架風扇 (FAN_CCAG)

內建喇叭連接器 (INT_SPKR)

電源連接器 (POWER2)

IDE 磁碟機連接器 (IDE)

待命電源指示燈 (AUX_PWR)

密碼跳線 (PSWD)

輔助硬碟機 LED 連接器 (AUX_LED)

RTC 重設跳線 (RTCRST)

電池槽 (BATTERY)

主電源連接器 (POWER1)

SATA 連接器 (SATA_4、SATA_3)

纜線顏色

SATA 連接器 (SATA_2、SATA_1、SATA_0)

軟式磁碟機 (DSKT)

前面板連接器 (FRONTPANEL)

PCI-X 卡插槽 (SLOT6_PCIX)

PCI-X 卡插槽 (SLOT5_PCIX)

外殼侵入接頭 (INTRUDER)

PCI 卡插槽 (SLOT4_PCI)

PCI Express x8 卡插槽，以 x4 模式連線 (SLOT3_PCIE)

PCI Express x16 卡插槽 (SLOT2_PCIE)

PCI Express x8 卡插槽，以 x4 模式連線 (SLOT1_PCIE)

記憶體模組連接器 (DIMM_1-8)

記憶體風扇連接器 (FAN_MEM)

裝置顏色

SATA 硬碟機藍色纜線軟式磁碟機黑色拉式彈片 CD/DVD 光碟機橘黃色拉式彈片前面板黃色拉式彈片

快速參考指南 75

Page 76

找到您的《使用者指南》

《使用者指南》包含有關電腦的其他資訊，例如：

• 技術規格

• 有關將電腦的放置方式從台式變更為塔式的資訊

• 電腦的前視圖和後視圖，包括所有的可用連接器

• 電腦的內部視圖，包括主機板和連接器的詳細圖形

• 清潔電腦的說明

• 有關軟體功能 ( 例如 Legacy Select 技術控制、使用密碼和系統設定程式選項 ) 的資訊

• 有關使用 Microsoft Windows XP 作業系統的秘訣及資訊

• 有關卸下與安裝零件 ( 包括記憶體、插卡、磁碟機、微處理器和電池 ) 的說明

• 有關排除各種電腦問題的資訊

• 有關使用 Dell Diagnostics 和重新安裝驅動程式的說明

• 有關如何與 Dell 公司聯絡的資訊

您可以從硬碟機或 Dell 支援 Web 站台 (support.dell.com) 存取《使用者指南》。

卸下機箱蓋

警示：在您執行本章節中的任何程序之前，請遵循《產品資訊指南》中的安全指示。

警示：為防止觸電，在卸下機箱蓋之前，請務必從電源插座中拔下電腦電源線。注意事項：為防止靜電損壞電腦內部元件，在觸摸電腦的任何電子元件之前，請先導去您身上的靜電。

您可以觸摸電腦未上漆的金屬表面，以導去身上的靜電。

1 按照《使用者指南》之「開始之前」中的程序進行操作。

注意事項：如果在電腦執行時打開機箱蓋，則會導致在無警告的情況下關機，並導致開啟的程式遺失資

料。卸下機箱蓋後，電腦的散熱系統無法正常作業。

2 如果您已安裝安全纜線，請將其從安全纜線孔拔下。

注意事項：請確定桌面至少有 30 cm (1 ft) 的空間以放置卸下的機箱蓋。

注意事項：請確定在水平的受保護的表面上工作，以避免刮傷電腦或放置電腦的表面。

3 將電腦放置在平坦的表面上，使機箱蓋朝上。

76 快速參考指南

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4 向後拉動機箱蓋釋放閂鎖。

註：下圖中的電腦組態為直立型電腦。請參閱《使用者指南》中的「在直立型和桌上型模式之間變

更」，以獲得關於電腦放置方式的資訊。

機箱蓋釋放閂鎖

機箱蓋

機箱蓋鉸接

5 找到電腦邊緣的三個鉸接彈片。 6 握住電腦機箱蓋邊緣，並使用鉸接作為槓桿點向上轉動機箱蓋。 7 將機箱蓋從鉸接彈片釋放，並將其置於安全位置。

注意事項：如果不安裝機箱蓋，則電腦的散熱系統無法正常作業。請勿嘗試在裝回機箱蓋之前啟動電

腦。

快速參考指南 77

Page 78

維護您的電腦

為有助於維護您的電腦，請遵循以下建議：

• 為避免遺失或損壞資料，當硬碟機指示燈亮起時切勿關閉電腦。

• 使用防毒軟體定期執行病毒掃描。

• 定期刪除不必要的檔案並對磁碟機執行片段重組，以管理硬碟機空間。

• 定期備份檔案。

• 定期清潔顯示器螢幕、滑鼠和鍵盤 ( 請參閱《使用者指南》以獲得更多資訊 )。

解決問題

故障排除秘訣

排除電腦故障時，請執行以下檢查：

• 如果您在問題出現之前新增或卸下某個零件，請檢查安裝步驟並確定該零件安裝正確。

• 如果某個週邊裝置無法作業，請確定該裝置已正確連接。

• 如果螢幕顯示錯誤訊息，請記下此確切訊息。該訊息可能會協助技術支援人員診斷和解決問

題。

• 如果在某個程式中出現錯誤訊息，請參閱該程式的說明文件。

• 如果故障排除章節建議的動作是參閱《使用者指南》中的某個章節，請移往 support.dell.com ( 如有必要，請在另一部電腦上進行 ) 以存取《使用者指南》。

解決軟體和硬體不相容問題

如果在作業系統安裝期間系統未偵測到裝置，或者偵測到裝置但其組態不正確，您可以使用硬體疑難排解來解決不相容問題。

若要使用硬體疑難排解解決不相容問題，請：

1 單按開始按鈕，然後單按說明及支援。 2 在搜尋欄位中，鍵入硬體疑難排解，然後單按箭頭開始搜尋。 3 在搜尋結果清單中，單按硬體疑難排解。 4 在硬體疑難排解清單中，單按我的電腦上有硬體衝突的情形需要解決，然後單按下一步。

78 快速參考指南

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使用 Microsoft® Windows® XP 系統還原

如果對硬體、軟體或其他系統設定所作的變更使電腦處於不理想的作業狀態，Microsoft Windows XP 作業系統提供的系統還原可讓您將電腦返回至先前的作業狀態 ( 不影響資料檔案 )。請參閱 Windows 說明及支援中心，以獲得有關使用系統還原的資訊 ( 請參閱第 51 頁的「查找資訊」，以獲得有關存取 Windows 說明及支援中心的資訊 )。

注意事項：請定期備份您的資料檔案。系統還原無法監測資料檔案，也無法對其進行恢復。

建立還原點

1 單按開始按鈕，然後單按說明及支援。 2 單按系統還原。 3 依螢幕指示操作。

將電腦還原至先前的作業狀態

注意事項：將電腦還原至先前的作業狀態之前，請儲存並關閉所有開啟的檔案，並結束所有開啟的程

式。在系統還原完成之前，請勿變更、開啟或刪除任何檔案或程式。

1 單按開始按鈕，指向所有程式 → 附屬應用程式 → 系統工具，然後單按系統還原。 2 確定已選擇將電腦還原到較早的時間點，然後單按下一步。 3 單按希望將電腦還原到的日期。

選取一個還原點螢幕將提供一份日曆，供您查看與選擇還原點。所有可用還原點的日期將以黑體字類型顯示。

4 選擇一個還原點，然後單按下一步。

如果日曆只有一個還原點，則自動選定此還原點。如果具有兩個或兩個以上的還原點，請單按您希望使用的還原點。

5 單按下一步。

系統還原完成資料

收集後，螢幕上將會出現還原完成螢幕，然後電腦將重新啟動。

6 電腦重新啟動後，請單按確定。

若要變更還原點，您可以使用不同的還原點重複這些步驟，或者復原還原。

快速參考指南 79

Page 80

復原上一次系統還原

注意事項：在復原上一次系統還原之前，請儲存並關閉所有開啟的檔案，結束所有開啟的程式。在系統

還原完成之前，請勿變更、開啟或刪除任何檔案或程式。

1 單按開始按鈕，指向所有程式 → 附屬應用程式 → 系統工具，然後單按系統還原。 2 單按復原上次還原並單按下一步。 3 單按下一步。

螢幕上將會出現系統還原螢幕，然後電腦將重新啟動。

4 電腦重新啟動後，請單按確定。

啟用系統還原

當您重新安裝 Windows XP 時，若可用硬碟空間小於 200 MB，則系統還原功能將會自動停用。若要查看系統還原功能是否啟用，請：

1 單按開始按鈕，然後單按控制台。 2 單按效能及維護。 3 單按系統。 4 單按系統還原標籤。 5 確定已取消勾選關閉所有磁碟上的系統還原。

使用上一次已知的正確組態

1 重新啟動電腦，然後當顯示 Please select the operating system to start ( 請選擇要啟

動的作業系統 )

2 反白顯示 Last Known Good Configuration ( 使用上一次已知的正確組態 )，按 <Enter> 鍵，按

<l> 鍵然後在系統提示時選擇作業系統。

協助解決其他裝置或軟體衝突的其他選擇

注意事項：以下程序會清除硬碟機上的所有資訊。

• 使用作業系統安裝指南和作業系統 CD 重新安裝作業系統。在重新安裝作業系統期間，您可以選擇刪除現有分割區並重新為硬碟機製作格式。

• 使用 Drivers and Utilities CD 從晶片組開始，重新安裝所有驅動程式。

訊息時按 <F8> 鍵。

80 快速參考指南

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Dell Diagnostics

警示：在您執行本章節中的任何程序之前，請遵循《產品資訊指南》中的安全指示。

何時使用 Dell Diagnostics

如果您的電腦出現問題，請在與中的檢查步驟，並執行

Dell Diagnostics

Dell

公司聯絡以尋求技術援助之前，先執行第

。

頁的「解決問題」

建議您在開始之前先列印這些步驟。

注意事項：Dell Diagnostics 僅能在 Dell™ 電腦上使用。如果您在其他電腦上使用本程式，可能會使電腦

作出不正確的回應或導致錯誤訊息的出現。

Dell Diagnostics

允許您執行以下作業：

• 快速檢查或廣泛測試一個或所有裝置

• 選擇執行測試的次數

• 顯示或列印測試結果，或將結果存入檔案

• 在偵測到錯誤時暫停測試；或在出現一定數目的錯誤時終止測試

• 存取描述測試程式以及如何執行這些測試程式的線上說明螢幕

• 閱讀通知您測試是否已成功完成的狀態訊息

• 接收偵測到問題時的錯誤訊息

從硬碟機啟動 Dell Diagnostics

1 開啟 ( 或重新啟動 ) 電腦。 2 當螢幕上出現 DELL

註：如果您看到一條表明未找到診斷公用程式分割區的訊息，請參閱《使用者指南》中的「從

Drivers and Utilities CD 啟動 Dell Diagnostics」。

™

徽標時，請立即按 <F12> 鍵。

如果您等待過久，並且螢幕上已出現作業系統徽標，則請繼續等待，直至看到 Microsoft Windows 桌面。然後關閉電腦，並再試一次。若要獲得有關關閉電腦的更多資訊，請參閱

《使用者指南》。

3 當螢幕上顯示啟動裝置清單時，請反白顯示 Boot to Utility Partition ( 啟動至公用程式分割區 )

並按 <Enter> 鍵。

4 當螢幕上出現 Dell Diagnostics Main Menu ( 主選單 ) 時，請選擇您要執行的測試程式。若要獲

得有關測試程式的更多資訊，請參閱《使用者指南》。

快速參考指南 81

Page 82

從 Drivers and Utilities CD 啟動 Dell Diagnostics

1 插入 Drivers and Utilities CD。 2 關機並重新啟動電腦。

當螢幕上出現 DELL 徽標時，請立即按 <F12> 鍵。

如果您等待過久，並且螢幕上已出現 Windows 徽標，請繼續等待，直至看到 Windows 桌面。然後關閉電腦並再試一次。

註：之後的步驟僅單次變更開機順序。下次啟動時，電腦將依據系統設定程式中指定的裝置啟動。

3 當螢幕上出現啟動裝置清單時，請反白顯示 Onboard or USB CD-ROM Drive ( 機載或 USB 光

碟機 ) 並按 <Enter> 鍵。

4 從螢幕上顯示的選單中選擇 Boot from CD-ROM ( 從 CD-ROM 啟動 ) 選項，並按 <Enter>

鍵。

5 鍵入 1 開啟選單，並按 <Enter> 鍵繼續。 6 從編號清單中選擇 Run the 32 Bit Dell Diagnostics ( 執行 32 位元 Dell Diagnostics)。如果列出

多個版本，請選擇適用於您電腦的版本。

7 當螢幕上出現 Dell Diagnostics Main Menu ( 主選單 ) 時，請選擇要執行的測試程式。

在開始測試之前

警示：在您執行本章節中的任何程序之前，請遵循《產品資訊指南》中的安全指示。

• 如果電腦已連接印表機，請開啟印表機。

• 進入系統設定程式，檢查電腦的組態資訊，並啟用電腦的所有元件和裝置 ( 例如連接器 )。

嗶聲代碼

如果顯示器無法顯示錯誤或問題，您的電腦可能會在啟動期間發出一系列嗶聲。這一系列嗶聲稱為嗶聲代碼，用來識別發生的問題。一種可能的嗶聲代碼 ( 代碼 1-3-1) 由一次嗶聲，急促的三次嗶聲，然後又一次嗶聲組成。此嗶聲代碼告訴您，電腦記憶體出現問題。

如果電腦在啟動期間發出嗶聲，請：

1 將嗶聲代碼記錄在《使用者指南》中的「診斷核對清單」上。 2 執行 Dell Diagnostics，以識別可能更為嚴重的原因。

與

Dell

3 請

公司聯絡

以尋求技術援助。

82 快速參考指南

Page 83

代碼原因

1-1-2

1-1-3

1-1-4

1-2-1

1-2-2

1-2-3

1-3

微處理器暫存器發生故障

NVRAM

ROM BIOS

讀 / 寫故障

總和檢查失敗

可程式設計的間隔計時器發生故障

起始作業失敗

DMA

頁暫存器讀 / 寫失敗

DMA

影像記憶體測試失敗

1-3-1 至 2-4-4

1-3-2

3-1-1

3-1-2

3-1-3

3-1-4

3-2-2

3-2-4

3-3-1

3-3-2

3-3-4

3-4-1

3-4-2

3-4-3

4-2-1

4-2-2

4-2-3

4-2-4

4-3-1

4-3-3

4-3-4

4-4-1

4-4-2

4-4-3

4-4-4

未能正確識別或使用記憶體

記憶體問題

從屬

DMA

暫存器發生故障

主

DMA

暫存器發生故障

主岔斷屏蔽暫存器發生故障

從屬岔斷屏蔽暫存器發生故障

岔斷向量載入發生故障

鍵盤控制器測試失敗

NVRAM

無效的

斷電

NVRAM

組態

影像記憶體測試失敗

螢幕起始作業發生故障

螢幕馳返失敗

搜尋影像

ROM

失敗

無計時器計時訊號

關機失敗

閘發生故障

A20

保護模式下出現未預期的岔斷

在

0FFFFh

計時器晶片

小時計時時鐘停止

位址以上的記憶體發生故障

號計數器發生故障

序列埠或並列埠測試失敗

將代碼解壓縮到陰影記憶體失敗

數學輔助處理器測試失敗

快取記憶體測試失敗

快速參考指南 83

Page 84

錯誤訊息

註：如果訊息沒有在清單上列出，請參閱作業系統或訊息顯示時所執行的程式之說明文件。

如果在啟動期間發生錯誤，顯示器上將顯示一條訊息，用以標識該問題。請參閱《使用者指南》中的「錯誤訊息」，以獲得有關解決任何問題的建議。

診斷指示燈

警示：在您執行本章節中的任何程序之前，請遵循《產品資訊指南》中的安全指示。

為協助您排除故障，您電腦的前面板上有四個指示燈，分別標為「1」、「 2」、「 3」和「4」。這些指示燈可能「熄滅」或顯示為綠色。電腦正常啟動時，指示燈會閃爍。如果電腦出現故障，則指示燈樣式以及電源按鈕樣式可協助識別問題。這些指示燈還指示睡眠狀態。

執行 POST 之前的診斷指示燈代碼

診斷指示燈電源指示燈問題說明建議的解決方案

熄滅電腦未接通電源。將電腦連接至電源插座。請確定前面板電源

指示燈亮起。如果電源指示燈未亮起，請確定電腦已連接至作業正常的電源插座，然後按電源按鈕。

如果問題仍未解決，請與 Dell 公司聯絡以尋求技術援助。

熄滅電腦處於正常的關閉狀態；

電腦已連接至電源插座。

綠色閃爍電腦處於省電或「睡眠」

狀態。

綠色閃爍電腦處於省電或「睡眠」

狀態。

按下電源按鈕以開啟電腦。如果電腦未開啟，請確定前面板電源指示燈

亮起。如果電源指示燈未亮起，請確定電腦已連接至作業正常的電源插座，然後按電源按鈕。

如果問題仍未解決，請與 Dell 公司聯絡以尋求技術援助。

使用其中一種適當的方法來「喚醒」電腦。請參閱《使用者指南》中的「進階功能」。

如果問題未解決且您正嘗試使用 USB 滑鼠或鍵盤來喚醒電腦，請改用作業正常的 PS/2 滑鼠或鍵盤來喚醒電腦。

使用其中一種適當的方法來「喚醒」電腦。請參閱《使用者指南》中的「進階功能」。

如果問題未解決且您正嘗試使用 USB 滑鼠或鍵盤來喚醒電腦，請改用作業正常的 PS/2 滑鼠或鍵盤來喚醒電腦。

84 快速參考指南

Page 85

診斷指示燈電源指示燈問題說明建議的解決方案

琥珀色 BIOS 未執行。請確定處理器已正確安插，然後重新啟動電

腦。請參閱《使用者指南》中的「處理器」。

( 閃爍 )

如果問題仍未解決，請與 Dell 公司聯絡以尋求技術援助。

( 閃爍 )

琥珀色閃爍電源供應器或電源線可能發

生故障。

請執行《使用者指南》之「電源問題」中的程序。

如果問題仍未解決，請與 Dell 公司聯絡以尋求技術援助。

琥珀色主機板可能發生故障。請與 Dell 公司聯絡尋求技術援助。

琥珀色存在處理器不相符的問題。請執行《使用者指南》之「處理器問題」

中的程序。

琥珀色偵測到插入式元件 ( 如圖形

提昇卡或記憶體提昇卡 ) 可能已發生故障。

確認任何所需的電源線均已連接至記憶體提昇卡和圖形提昇卡。

請執行《使用者指南》之「電源問題」中的程序。

琥珀色電源供應器可能已發生故

確認兩根電源供應器纜線均已插入母板。

障。

快速參考指南 85

Page 86

POST 期間的診斷指示燈代碼

電源指示燈呈穩定的綠色，指示執行 POST 期間的診斷指示燈代碼。

指示燈顯示方式問題說明建議的解決方案

處理器可能發生故障。重新安裝處理器並重新啟動電腦。

擴充卡可能發生故障。

1 卸下插卡 ( 不是圖形卡 )，然後重新啟動電腦，以確定

是否存在衝突。

2 如果問題仍然存在，請重新安裝卸下的插卡，並卸下

另一個插卡，然後重新啟動電腦。

3 對每一個插卡重複此程序。如果電腦正常啟動，請對

從電腦上卸下的最後一個插卡進行故障排除，以解決資源衝突 ( 請參閱第 78 頁的「解決軟體和硬體不相容問題」 )。

4 如果問題仍然存在，請與 Dell 公司聯絡。

圖形卡可能發生故障。

1 如果電腦配有圖形卡，請卸下此圖形卡，並重新安

裝，然後重新啟動電腦。

2 如果問題仍然存在，請安裝可正常作業的圖形卡，然

後重新啟動電腦。

3 如果問題仍然存在，或電腦具有內建圖形，請與 Dell

公司聯絡。

軟式磁碟機或硬碟機可能發生

重新接插所有電源線或資料纜線，並重新啟動電腦。

故障。

USB 可能發生故障。重新安裝所有 USB 裝置，檢查纜線連接狀況，然後重新

啟動電腦。

86 快速參考指南

Page 87

指示燈顯示方式問題說明建議的解決方案

未偵測到記憶體模組。 1 重新接插記憶體模組，以確定電腦正在與記憶體順利

進行通訊。

2 重新啟動電腦。 3 如果問題仍然存在，請卸下所有記憶體模組，然後在

記憶體模組連接器 DIMM_1 中安裝一個記憶體模組。

4 重新啟動電腦。

螢幕上將顯示一條訊息，表明由於您的記憶體不配對，導致系統效能和錯誤更正功能降低

5 按 <F1> 鍵以啟動至作業系統。 6 執行 Dell Diagnostics。請參閱《使用者指南》，以獲

得更多資訊。

7 如果記憶體模組通過測試，請關閉電腦，卸下記憶體

模組，然後對其餘記憶體模組重複進行此步驟，直至在啟動或診斷程式測試過程中發生記憶體錯誤。

如果第一個記憶體模組經測試有故障，則請對其餘的模組重複進行此步驟，以確定其餘模組無故障。

8 識別出有故障的記憶體模組後，請與 Dell 公司聯絡以

便更換。

未偵測到記憶體模組。 • 如果安裝有一個記憶體模組，請重新安裝它，然後重

新啟動電腦。

• 如果安裝有兩個或更多記憶體模組，請卸下這些模組，並重新安裝一個模組，然後重新啟動電腦。如果電腦正常啟動，請重新安裝另一個模組。繼續執行此程序，直至識別出有故障的模組，或重新安裝所有模組均未發生故障。

• 如果可以，請在電腦中安裝作業正常的相同類型記憶體。

• 如果問題仍然存在，請與 Dell 公司聯絡。

主機板發生故障。請

偵測到記憶體模組，但存在記憶體組態或相容性錯誤。

與

Dell

公司聯絡

以尋求技術援助

。

• 請確定記憶體模組 / 記憶體連接器沒有特殊的安裝要求。

• 確認您要安裝的記憶體模組與電腦相容。

• 重新安裝記憶體模組，然後重新啟動電腦。

• 如果問題仍然存在，請與 Dell 公司聯絡。

快速參考指南 87

Page 88

指示燈顯示方式問題說明建議的解決方案

常規系統活動先於影像起始作業執行。

擴充卡可能發生故障。

常規系統活動先於影像起始作業執行。

執行 POST 後，電腦處於正常的作業狀態。

註：診斷指示燈短暫地閃爍；

它們在電腦成功啟動至作業系統後熄滅。

注意您的顯示器是否有螢幕訊息。

1 卸下插卡 ( 不是圖形卡 )，然後重新啟動電腦，以確定

是否存在衝突。

2 如果問題仍然存在，請重新安裝卸下的插卡，並卸下

另一個插卡，然後重新啟動電腦。

3 對每一個插卡重複此程序。如果電腦正常啟動，請對

從電腦上卸下的最後一個插卡進行故障排除，以解決資源衝突 ( 請參閱第 78 頁的「解決軟體和硬體不相容問題」 )。

4 如果問題仍然存在，請與 Dell 公司聯絡。

注意您的顯示器是否有螢幕訊息。

無。

常見問題

我該如何 ... 解決方案在哪裡可以找到其他資訊

將我的電腦設定為使用兩台顯示器？

在顯示器纜線連接器看起來與電腦背面的連接器不相匹配時連接顯示器？

88 快速參考指南

如果您的電腦具有所需的支援雙顯示器設定的圖形卡，那麼請在包裝箱內尋找 Y 形纜線。 Y 形纜線的一端有一個單獨的連接器 ( 將該連接器連接至背面板上 )，而另一端則分叉為兩個連接器 ( 將這兩個連接器連接至顯示器纜線 )。

如果您的圖形卡具有 DVI 連接器但您的顯示器使用的卻器，那麼您需要使用配接器。包裝箱中應包含配接器。

是 VGA 連接

請參閱第 55 頁的「安裝您的電腦 ( 塔式放置方式 )」或第 60 頁的「安裝您的電腦 ( 台式放置方式 )」以獲得有關將雙顯示器連接至電腦的資訊。

請參閱第 55 頁的「安裝您的電腦 ( 塔式放置方式 )」或第 60 頁的「安裝您的電腦 ( 台式放置方式 )」以獲得有關將顯示器連接至電腦的資訊。若要獲得更多資訊，請與 Dell 公司聯絡。若要獲得有關與 Dell 公司聯絡的資訊，請參閱《使用者指南》。

Page 89

我該如何 ... 解決方案在哪裡可以找到其他資訊

連接喇叭？如果安裝有音效卡，請將喇叭連接至

該插卡上的連接器。請參閱第 55 頁

的「安裝您的電腦 ( 塔式放置方式 )」或第 60 頁的「安裝您的電腦 ( 台

式放置方式 )」。

尋找 USB 或 IEEE 1394 裝置相應的連接器？

您的直立型電腦有八個 USB 連接器 ( 前面板上有兩個，內部有一個，背面板上有五個 )，以及一個可選的前面板 IEEE 1394 連接器。

您的桌上型電腦有八個 USB 連接器 ( 前面板上有兩個，內部一個，背面板五個 )，及一個可選的前面板 IEEE

1394 連接器。此連接器僅在您購買了 IEEE 1394 卡後才可用。若要購買

插卡，請與 Dell 公司聯絡。若要獲得有關 IEEE 1394 卡的更多資訊，請參閱《使用者指南》。

找到有關電腦硬體及其他技術規格的資訊？

《使用者指南》中包含一個規格表，

其中提供了有關電腦及硬體的更多詳細資訊。若要找到《使用者指南》，請參閱第 51 頁的「查找資訊」。

請參閱喇叭隨附的說明文件，以獲得更多資訊。

請參閱第 65 頁的「關於您的電腦」以獲得電腦的前視圖及後視圖圖解。

若要獲得有關找到《使用者指南》的說明，請參閱第 51 頁的「查找資

訊」。

訪問 Dell 支援 Web 站台 (support.dell.com)，並使用以下支援

工具之一：閱讀

有關最新技術的白皮

書或者與其他 Dell 使用者在 Dell 論壇聊天室中進行溝通。

尋找電腦的說明文件？有以下說明文件可用於您的電腦：

• 使用者指南

• 產品資訊指南

• 系統資訊標籤

若要找到這些文件，請參閱第 51 頁的「查找資訊」。

如果您遺失了說明文件，Dell 支援 Web 站台 (support.dell.com) 上也有提供。

快速參考指南 89

Page 90

90 快速參考指南

Page 91

索引

字母

作業系統，54

Dell

支援站台，53 Dell Diagnostics，81 Dell Premier 支援 Web 站台，

IRQ 衝突，78 Microsoft Windows 標籤，52

ResourceCD

Dell Diagnostics，81

USB

連接器，66，69-70

Windows XP

系統還原，79

重新安裝，54

硬體疑難排解，78

說明及支援中心，53

二畫

人體工學資訊，52

四畫

支援 Web 站台，53

六畫

安全指示，52 耳機

連接器，66，70

七畫

作業系統

CD，54

重新安裝，54 作業系統 CD，54 系統還原，79

八畫

使用者指南，52 服務標籤，52

九畫

保固資訊，52 指示燈

連結完整性，68

硬碟機活動，65-66，70

診斷，66，70，84

電源，66，70

電腦背面，84

網路，68-69

網路活動，69 故障排除

Dell Diagnostics，81 硬體疑難排解，78 診斷指示燈，84 說明及支援中心，53 衝突，78 還原至先前的狀態，79

音效連接器

訊號線來源，69 訊號線輸出，68

十一畫

問題

Dell Diagnostics，81 診斷指示燈，84 嗶聲代碼，82 衝突，78

還原至先前的狀態，79 產品資訊指南，52 軟體

衝突，78 連接器

USB，66，69-70

耳機，66，70

序列，69

並列，68

訊號線來源，69

訊號線輸出，68

滑鼠，68

電源，67，71

網路配接器，68

聲音，68-69

鍵盤，69

索引 91

Page 92

十二畫

連接器，68

最終使用者授權合約，52 插卡

插槽，67，71

硬碟機

活動指示燈，65-66，70

硬體

Dell Diagnostics，81 嗶聲代碼，82

衝突，78 硬體疑難排解，78 診斷

Dell，81

指示燈，66，70，84

嗶聲代碼，82 診斷指示燈，84

十三畫

滑鼠

連接器，68 電源

按鈕，66，70

指示燈，66，70

連接器，67，71 電腦

嗶聲代碼，82

還原至先前的狀態，79

說明及支援中心，53 說明文件

人體工學，52 安全保護，52 快速參考，51 使用者指南，52 保固，52 產品資訊指南，52 最終使用者授權合約，52 管制，52 線上，53

說明檔

Windows 說明及支援中心，

十五畫

標籤

Microsoft Windows，52 服務標籤，52

衝突

軟體和硬體不相容問題，78

十六畫

錯誤訊息

診斷指示燈，84 嗶聲代碼，82

十四畫

嗶聲代碼，82 管制資訊，52 網路

92 索引

十七畫

鍵盤

連接器，69

Page 93

Dell Precision™ Workstation 490

빠른 참조 안내서

모델 DCTA

www.dell.com | support.dell.com

Page 94

주 , 주의사항 및 주의

주 : 주는 컴퓨터를 보다 효율적으로 사용할 수 있는 중요 정보를 제공합니다 .

주의사항 : 주의사항은 하드웨어의 손상 또는 데이타 유실 위험을 설명하며 , 이러한 문제를 방지할 수 있는 방

법을 알려줍니다 .

주의 : 주의는 재산상의 피해나 심각한 부상 또는 사망을 유발할 수 있는 위험이 있음을 나타냅니다 .

약어 및 머리글자

약어 및 머리글자의 전체 목록은 사용 설명서의

Dell™ n Series

적용되지 않습니다

컴퓨터를 구입한 경우, 본 설명서의

____________________

용어집을 참조하십시오

Microsoft® Windows® 운영 체제에 관련된 모든 참조는

의 등록 상표입니다 . Microsoft 및 Windows 는 Microsoft Corporation 의 등록 상표입니다 . 본 설명서에서

하고 있는 것 이외에 기타 모든 등록 상표 및 상호에 대한 어떠한 소유권도 보유하지 않습니다 .

모델 DCTA

2006 년 1 월 P/N MD506 Rev. A00

특정 회사의 표시나 제품 이름을 지칭하기 위해 기타 상표나 상호를 사용할 수도 있습니다 . Dell Inc. 는 자사가 소유

Page 95

정보 찾기 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

컴퓨터 설치 ( 타워 방향 )

컴퓨터 설치 ( 데스크탑 방향 )

컴퓨터 정보

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

전면 모습 ( 타워 방향 ) 후면 모습 ( 타워 방향 ) 후면 패널 커넥터 전면 모습 ( 데스크탑 방향 ) 후면 모습 ( 데스크탑 방향 ) 내부 모습

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

. . . . . . . . . . . . . . . . . . . . . . . . . . 101

. . . . . . . . . . . . . . . . . . . . . . . . 106

. . . . . . . . . . . . . . . . . . . . . . . . . 111

. . . . . . . . . . . . . . . . . . . . . . . . . 113

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

. . . . . . . . . . . . . . . . . . . . . . 116

. . . . . . . . . . . . . . . . . . . . . . 117

내부 모습 – 하드 드라이브 베이를 회전하여 꺼내기 시스템 보드 구성요소 케이블 색상

사용 설명서 찾기

컴퓨터 덮개 분리

컴퓨터 관리

문제 해결

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

문제 해결 추가 정보 소프트웨어 및 하드웨어 비호환성 해결

Microsoft

Windows® XP 시스템 복원 사용. . . . . . . . . . . . . . 125

최근의 유용한 구성 사용 Dell 진단 프로그램 검사를 시작하기 전에

. . . . . . . . . . . . . . . . . . . . . . . . . . 120

. . . . . . . . . . . . . . . . . . . . . . . . . . . 124

. . . . . . . . . . . . . . . 124

. . . . . . . . . . . . . . . . . . . . . . . . 126

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

. . . . . . . . . . . . . . . . . . . . . . . . . . 128

. . . . . . . . 119

경고음 코드

오류 메시지

진단 표시등

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

POST 전의 진단 표시등 코드 POST 동안의 진단 표시등 코드

자주 제기되는 질문 (FAQ)

색 인 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

. . . . . . . . . . . . . . . . . . . . . . 130

. . . . . . . . . . . . . . . . . . . . . 132

. . . . . . . . . . . . . . . . . . . . . . . . . . 134

목차 95

Page 96

96 목차

Page 97

정보 찾기

주 : 일부 기능 또는 매체 베이는 선택 사양이므로 컴퓨터와 함께 제공되지 않을 수 있습니다 . 일부 기능 또

는 매체는 일부 국가에서 사용하지 못할 수 있습니다 .

주 : 추가 정보가 컴퓨터와 함께 제공될 수도 있습니다 .

찾는 정보 찾을 위치

•내

컴퓨터 진단 프로그램

•내

컴퓨터 드라이버

•내

컴퓨터 설명서

•내

장치 설명서

•

데스크탑 시스템 소프트웨어

(DSS)

Drivers and Utilities CD(Resource CD 라고도 함 )

설명서와 드라이버는 컴 퓨터에 이미 설치되어 있 습니다 . CD 를 사용하여 드라이버를 재설치하거 나 Dell 진단 프로그램을 실행하거나 설명서에 액 세스할 수 있습니다 . CD 에 포함된 읽어보기 파일 에는 컴퓨터의 기술 변경 사항 또는 기술자와 숙련

된 사용자를 대상으로 한 고급 기술 참조 자료에 관한 최신 업데이트가 수록되어 있습니다 .

주 :

드라이버 및 설명서 업데이트는

찾을 수 있습니다 .

support.dell.com

에서

•내

컴퓨터 설치 방법

•내

컴퓨터 관리 방법

•

기본 문제 해결 정보

•Dell

•

•내

진단 프로그램 실행 방법 오류 코드 및 진단 표시등 부품 분리 및 설치 방법

컴퓨터 덮개를 여는 방법

빠른 참조 안내서

주 :

이 설명서는

다 .

support.dell.com

에서 PDF 로 볼 수 있습니

빠른 참조 안내서 97

Page 98

찾는 정보 찾을 위치

•

보증 정보

•

약관 및 조건(미국 전용

•

안전 지침

•

규정사항

•

인체 공학 정보

•

최종 사용자 사용권 계약

•

부품 분리 및 교체 방법

•

사양

•

시스템 설정 구성 방법

•

문제 해결 방법

)

Dell™ 제품 정보 안내

사용 설명서

Microsoft

시작 단추를 클릭하고 도움말 및 지원을 클릭하십시오

사용 및 시스템 설명서를 클릭하고 사용 설명서를 클릭 하십시오

사용 설명서는 Drivers and Utilities CD 에도 있습니다 .

•

서비스 태그 및 특급 서비스 코드

• Microsoft Windows

라이센스 레이블

서비스 태그 및 Microsoft® Windows® 라이센스

이러한 레이블은 컴퓨터에 부착되어 있습니다 .

•

support.dell.com을

용하거나

문의할 때 서비스

에 태그를 사용하여 컴퓨

식별합니다

터를 기술 지원부에 문의할

•

때 특급 서비스 코드를 입력하여 전화 문의가 처리되도록 합니다

Windows® XP 도움말 및 지원 센터

사

기술 지원부

98 빠른 참조 안내서

Page 99

찾는 정보 찾을 위치

• Solutions —

기사 및 온라인 강좌

련

• Community —

•Upgrades —

문제 해결 참조 및 추가 정보, 기술 관

, FAQ

다른

Dell

고객과 온라인 토론

메모리, 하드 드라이브, 운영 체제와

같은 구성요소 정보 업그레이드

• Customer Care —

연락처 정보, 서비스 콜 및 주문

상태, 보증, 수리 정보

•S

ervice and support —

서비스 연락처, 기술 지원이 제공되는 온라인

록

서비스 콜 상태 및 지원 기

토론

• Reference —

세부사항, 제품 사양 및 백서

한

• Downloads —

컴퓨터 설명서, 내 컴퓨터 구성에 대

인증 드라이버, 패치, 소프트웨어 업

데이트

• Desktop System Software(DSS) —

컴퓨터에 운영

체제를 재설치한 경우에 다른 드라이버를 설치하

전에

DSS

기

유틸리티를 재설치해야 합니다

에서는 운영 체제의 중요한 업데이트를 제공하고

인치

USB

Dell™ 3.5

및 USB

이브 퓨터의

컴퓨터와 운영 체제를 자동으로 감지하여 구

어는

적합한 업데이트를 설치합니다

성에

장치를 지원합니다

올바른 작동에 필수적입니다. 이 소프트웨

플로피 드라이브, 광학 드라

. DSS는 Dell

Dell 지원 웹 사이트 — support.dell.com

주 :

해당 지원 사이트를 보려면 소재 지역이나 비지니스

세그먼트를 선택하십시오 .

주 :

기업 , 정부 및 교육 기관의 고객은

premier.support.dell.com

지원 웹 사이트도 사용할 수 있습니다 . 이 웹 사이트는 일

에서 사용자 정의된 Dell 프리미어

부 지역에서 사용할 수 없습니다 .

. DSS

컴

• Windows XP

•

프로그램 및 파일을 사용하는 방법

•

장치 설명서(예: 모뎀

사용 방법

)

Windows 도움말 및 지원 센터

시작 단추를 클릭하고 도움말 및 지원을 클릭하십시오

문제를 설명해주는 단어나 문장을 입력한 다음, 화살표 아이콘을 클릭하십시오

문제를 설명해주는 항목을 클릭하십시오

화면의 지시사항을 따르십시오

빠른 참조 안내서 99

Page 100

찾는 정보 찾을 위치

•내

운영 체제 재설치 방법

운영 체제 CD

는 드라이버를 재설치하십시오 . 운영 체제 제품 키 레이 블은 컴퓨터에 부착되어 있습니다 .

주 :

CD 의 색상은 주문한 운영 체제에 따라 다릅니다 .

주 :

운영 체제 CD 는 선택 사양이므로 컴퓨터에 제공되지

않을 수 있습니다 .

컴퓨터에는 이미 운영 체 제가 설치되어 있습니다 . 운영 체제를 재설치하려 면 운영 체제 CD 를 사용 하십시오 . 지시사항은 사 용 설명서를 참조하십시 오 . 운영 체제를 다시 설 치한 다음 , Drivers and

Utilities CD(Resource CD) 를 사용하여 컴퓨터

와 함께 제공된 장치에 맞

• Linux

• Dell Precision™

• Linux 및 Dell Precision

사용 방법

제품 및

전자 우편 토론

Linux

운영 체제 사용자와

컴퓨터와 관련된 추가 정보

Dell 이 지원하는 Linux 사이트

• Linux.dell.com

• Lists.us.dell.com/mailman/listinfo/linux-precision

100 빠른 참조 안내서