Dell pp33l User Manual

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SETUP GUIDE
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Page 3
Model PP33L
SETUP GUIDE
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Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your
computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
__________________
Information in this document is subject to change without notice.
© 2008 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Dell
, the
DELL
logo,
Trademarks of these materials used in this text: trademarks of Dell Inc.; countries; AMD, AMD Turion, Athlon, Sempron, ATI Radeon and combinations thereof are trademarks of Advanced Micro Devices, Inc.; Corporation in the United States and/or other countries.; and is used by Dell under license.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Intel
, and Core are registered trademarks of Intel Corporation in the United States and/or other
Microsoft, Windows
, and
Windows Vista
are either trademarks or registered trademarks of Microsoft
Bluetooth
Wi-Fi Catcher, YOURS IS HERE,
is a registered trademark owned by Bluetooth SIG, Inc.
July 2008 P/N F955H Rev. A00
and
DellConnect
are
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Contents
Setting Up Your Studio Laptop . . . . . . . . . . .5
Before Setting Up Your Computer . . . . . . . . . 5
Connect the AC Adapter . . . . . . . . . . . . . . . .6
Check the Wireless Switch . . . . . . . . . . . . . . 7
Connect the Network Cable (optional) . . . . .8
Press the Power Button . . . . . . . . . . . . . . . . . 9
®
Windows Vista
Connect to the Internet (Optional) . . . . . . . . 10
Setup . . . . . . . . . . . . . . . . . 10
Using Your Studio Laptop . . . . . . . . . . . . . .14
Device Status Lights . . . . . . . . . . . . . . . . . . . 14
Right Side Features . . . . . . . . . . . . . . . . . . . . 16
Left Side Features . . . . . . . . . . . . . . . . . . . . . 18
Computer Base and Keyboard
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Media Controls. . . . . . . . . . . . . . . . . . . . . . . . 26
Display Features . . . . . . . . . . . . . . . . . . . . . .27
Removing and Replacing the Battery . . . . . 28
Using the Optical Disc Drive. . . . . . . . . . . . . 29
Software Features . . . . . . . . . . . . . . . . . . . . . 30
Solving Problems . . . . . . . . . . . . . . . . . . . . .32
Network Problems . . . . . . . . . . . . . . . . . . . . . 32
Power Problems. . . . . . . . . . . . . . . . . . . . . . . 33
Memory Problems . . . . . . . . . . . . . . . . . . . . . 34
Lockups and Software Problems . . . . . . . . . 35
Using Support Tools. . . . . . . . . . . . . . . . . . .37
Dell Support Center . . . . . . . . . . . . . . . . . . . . 37
System Messages . . . . . . . . . . . . . . . . . . . . . 37
Hardware Troubleshooter . . . . . . . . . . . . . . . 39
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . 39
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Restoring Your Operating System . . . . . . .42
System Restore . . . . . . . . . . . . . . . . . . . . . . . 42
Dell Factory Image Restore . . . . . . . . . . . . .43
Operating System Reinstallation . . . . . . . . . 45
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .47
Technical Support and Customer
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
DellConnect
™
. . . . . . . . . . . . . . . . . . . . . . . . . 48
Online Services . . . . . . . . . . . . . . . . . . . . . . . 48
AutoTech Service. . . . . . . . . . . . . . . . . . . . . . 49
Product Information. . . . . . . . . . . . . . . . . . . . 50
Returning Items for Repair Under
Warranty or for Credit . . . . . . . . . . . . . . . . . . 50
Before You Call. . . . . . . . . . . . . . . . . . . . . . . .51
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 52
Finding More Information and
Resources . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Basic Specifications . . . . . . . . . . . . . . . . . .56
4
Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Macrovision Product Notice. . . . . . . . . . . . . 67
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
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Setting Up Your Studio Laptop
This section provides information about setting up your Studio 1536/1537 laptop and connecting peripherals.
Before Setting Up Your Computer
When positioning your computer, ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer.
Restricting airflow around your Studio laptop may cause it to overheat. To prevent overheating ensure that you leave at least
10.2 cm (4 in) at the back of the computer and a minimum of 5.1 cm (2 in) on all other sides. You should never put your computer in an enclosed space, such as a cabinet or drawer when it is powered on.
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell™ computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer.
NOTICE: Placing or stacking heavy or sharp
objects on the computer may result in permanent damage to the computer.
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Setting Up Your Studio Laptop
Connect the AC Adapter
Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector.
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CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or equipment damage.
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Setting Up Your Studio Laptop
Check the Wireless Switch
If you plan to use wireless connections, make sure the wireless switch is in the “On” position.
Using The Wireless Switch
To turn on the wireless switch, slide it from the rear to the front of the computer until it clicks into place.
- Off - On
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Setting Up Your Studio Laptop
Connect the Network Cable (optional)
If you plan to use a wired network connection, plug in the network cable.
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Press the Power Button
Setting Up Your Studio Laptop
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Setting Up Your Studio Laptop
Windows Vista® Setup
Your Dell computer is preconfigured with Windows Vista. To set up Windows Vista for the first time, follow the instructions on the screen. These steps are mandatory and may take up to 15 minutes to complete. The screens will take you through several procedures including accepting license agreements, setting preferences and setting up an Internet connection.
NOTICE: Do not interrupt the operating system’s setup process. Doing so may render your computer unusable.
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Connect to the Internet (Optional)
NOTE: ISPs (Internet Service Providers)
and ISP offerings vary by country.
To connect to the Internet, you need an external modem or network connection and an Internet service provider ( ISP).
NOTE: If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one from the Dell website at www.dell.com.
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Setting Up Your Studio Laptop
Setting Up a Wired Internet Connection
If you are using a dial-up connection, connect the telephone line to the external USB modem (optional) and to the telephone wall connector before you set up your Internet connection. If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular telephone service for setup instructions and see “Setting Up Your Internet Connection” on page 12.
Setting Up a Wireless Connection
Before you can use your wireless Internet connection, you need to connect to your wireless router. To set up your connection to a wireless router:
Save and close any open files, and exit any 1. open programs.
Click 2. Start
Follow the instructions on the screen to 3. complete the setup.
→ Connect To.
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Setting Up Your Studio Laptop
Setting Up Your Internet Connection
To set up an Internet connection with a provided ISP desktop shortcut:
Save and close any open files, and exit any 1. open programs.
Double-click the ISP icon on the Microsoft2. Windows
®
desktop.
®
Follow the instructions on the screen to 3. complete the setup.
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If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the following section.
NOTE: If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.
NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one.
Save and close any open files, and exit any 1. open programs.
Click 2. Start
→ Control Panel.
Under 3. Network and Internet, click Connect
to the Internet.
The Connect to the Internet window appears.
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Click either 4. Broadband (PPPoE) or Dial-up, depending on how you want to connect:
Choose a. Broadband if you will use a DSL, satellite modem, cable TV modem, or Bluetooth
®
wireless technology
connection.
Chose b. Dial-up if you will use an optional USB dial-up modem or ISDN.
NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP.
Follow the instructions on the screen and 5. use the setup information provided by your ISP to complete the setup.
Setting Up Your Studio Laptop
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Using Your Studio Laptop
Your Studio 1536/1537 has indicators, buttons, and features that provide information at-a-glance and time-saving shortcuts for common tasks.
Device Status Lights
The device status lights located on top of the keyboard provide information for wireless communication.
1 2 3
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1
WiFi status light – Turns on when
wireless networking is enabled.
Use the wireless switch located at the front, right side of the computer to quickly turn all wireless communication On and Off.
Using the Wireless Switch
To turn on the wireless switch, slide it away from the front of the computer until it clicks into place.
- Off - On
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2
Bluetooth® status light
(optional) – Turns on when a card with
Bluetooth wireless technology is enabled.
NOTE: The card with Bluetooth wireless technology is an optional feature.
To turn off Bluetooth wireless, right-click the bluetooth icon in the notification area of your desktop, and click Disable Bluetooth Radio or use the wireless switch.
3
Hard drive activity light – Turns on
when the computer reads or writes data. A flashing light indicates hard drive activity.
NOTE: To avoid loss of data, never turn off the computer while the hard drive activity light is flashing.
Using Your Studio Laptop
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Using Your Studio Laptop
Right Side Features
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4
3
2
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1
IEEE 1394 connector – Connects to
a high-speed serial multimedia devices, such as digital video cameras.
2
USB 2.0 connectors (2) – Connects to
a USB device, such as a mouse, keyboard, printer, external drive, or MP3 player.
3
Optical Disc Drive – Plays or burns only
standard-size and shape (12 cm) CDs, and DVDs. Ensure that the side with print or writing is facing upward when inserting discs. For more information on using the optical disk drive, see “Using the Optical Disk Drive” on page 29.
4
AC adapter connector – Connects to
the AC adapter to power on the computer and charge the battery when the computer is not in use.
Using Your Studio Laptop
5
Battery status light – Indicates the
battery charging state:
Off – fully charged or the computer is • turned off.
Solid white – charging.• Solid amber – charge is low.• Blinking amber – charge is critically • low and you should either plug in the AC adapter or save and close your open documents and applications.
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Power button and light – Turns the
power on or off when pressed. The light in the button indicates the power state:
Blinking white – in sleep state.• Solid white – in power-on state.• Blinking amber – there may be • a problem with the system board. Solid amber – the system board cannot • start initialization. There may be an issue with either the system board or power supply.
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Using Your Studio Laptop
Left Side Features
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4
3
2
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Using Your Studio Laptop
1
DELL Wi-Fi Catcher™ Network
Locator button – Press this button for a
few seconds to scan for wireless networks in your vicinity. The light in the center of this button indicates the searching state:
Blinking white indicates searching.• Solid white for 10 seconds then off •
indicates that a network was found. Blinking white 10 times then off •
indicates that no network was found.
2
Security cable slot – Attaches a
commercially available antitheft device to the computer.
NOTE: Before you buy an antitheft device, ensure that it works with the security cable slot on your computer.
3
Wireless On/Off switch – Use this
switch to rapidly turn all wireless devices Off or On such as WLAN cards and internal cards with Bluetooth wireless technology.
The wireless switch may be in the Off position when your computer is shipped to you. To turn the switch On, slide the switch toward the front of the computer until it clicks into place.
- Off - On
NOTE: This switch can be deactivated through Dell QuickSet or the BIOS (system setup program).
4
HDMI Connector – HDMI
(High-Definition Multimedia Interface) connector carries an uncompressed all digital signal to produce hi-definition video and audio.
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Using Your Studio Laptop
5
VGA connector – Connects to
a monitor or projector.
6
USB 2.0 connectors – Connects to
USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player.
7
eSATA Connector – Connect eSATA
compatible storage devices, such as external hard disk drives or optical drives.
8
Network connector – If you are
using a cabled network signal, this port connects your computer to a network or broadband device.
9
Audio In/ Microphone connector –
Connects to a microphone or inputs signal for use with audio programs.
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10
Audio Out/ Headphone
connectors (2) – Connects one or two
pairs of headphones, or sends audio to a powered speaker or sound system. The audio signal is the same for both connectors.
SD/MMC - MS/Pro - xD
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8-in-1 Media card reader – Provides a
fast and convenient way to view and share digital photos, music, videos, and documents stored on the following digital memory cards:
Secure digital (SD) memory card• Secure Digital Input Output (SDIO) card• Multi Media Card (MMC)• Memory Stick• Memory Stick PRO• xD-Picture Card (type - M and type - H)• Hi Speed-SD• Hi Density-SD•
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NOTE: Your computer ships with a
blank
plastic card slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no media card is installed in the slot; blanks from other computers may not fit your computer.
installed in the media
Using Your Studio Laptop
12
ExpressCard.
ExpressCard slot – Supports one
NOTE: Your computer ships with
blank
a plastic ExpressCard slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no ExpressCard is installed in the slot; blanks from other computers may not fit your computer.
installed in the
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Using Your Studio Laptop
Computer Base and Keyboard Features
1
2
3
4
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1
Caps Lock light – Turns on when using the
Caps Lock key.
2 Keyboard/ Backlit Keyboard (optional) –
If you have purchased the optional backlit keyboard, the right-arrow key will have the backlit keyboard icon optional backlit keyboard provides visibility in dark environments by illuminating all symbols on the keys. The settings for this keyboard can be personalized by using Dell QuickSet. For more information on keyboard, see the
Backlit Keyboard Brightness
Settings – Press <Fn> + right-arrow key to
toggle between the three lighting states (in the given order).
The three lighting states are:
full keyboard/touch pad brightnessa. half keyboard/touch pad brightnessb. no lighting c.
Dell Technology Guide
on it. The
Using Your Studio Laptop
3
Touch pad – Provides the functionality of
a mouse to move the cursor, drag or move selected items, and left-click by tapping the surface. It supports circular scrolling and zoom.
To change the circular scrolling and zoom settings, double click the icon in the notification area of your desktop. In the Scrolling tab, you can enable or disable scrolling or circular scrolling, choose the scroll zone width, and
.
scroll speed.
In the Gestures tab, you can enable or disable one finger zoom (zoom in and out moving the finger upward or downward) or the pinch zoom (zoom in and out by spreading two fingers or by bringing two fingers together).
4
Touch pad buttons – Provide left- and
right-click functions those on like a mouse.
Dell Touch pad
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Using Your Studio Laptop
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6
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8
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5
Analog Microphone – If you do not have
the optional built-in camera with dual microphones, this single microphone is used for conferencing and chat.
6
Consumer IR – Allows certain software
applications to be controlled by the Dell Travel Remote (an optional device that can be stored in the ExpressCard slot when not in use).
7
Fingerprint reader (optional) – Helps to
keep you computer secure. When you slide your finger over the reader, it uses your unique fingerprint to authenticate your user identity (by automating the entry of user names and passwords) using DigitalPersona Personal software. To activate and use Digital Persona Personal, click Start→ Programs→ DigitalPersona
Personal.
8
Num Lock light – Turns on when using the
Num Lock key.
Using Your Studio Laptop
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Using Your Studio Laptop
Media Controls
To use the media controls, lightly touch the symbol and then release. The control symbol will shine for 2 seconds to confirm your selection then fade away.
Launch Dell MediaDirect
Play the previous track or chapter
Stop
Play or pause
Play the next track or chapter
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Mute the sound
Turn down the volume
Turn up the volume
Eject the disc
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Using Your Studio Laptop
Display Features
The display panel holds an optional camera and accompanying dual microphones.
1
2
3
4
5
1 Left digital array microphone (optional)
– Combines with the right digital array
microphone to provide high quality sound for video chatting and voice recording.
2
Camera activity light (optional) – Indicates
when the camera is on or off. Based on selections you made when purchasing your computer, your computer may not include a camera.
3
Camera (optional) – Built-in camera for
video capture, conferencing, and chat. Based the on selections you made when purchasing your computer, your computer may not include a camera.
FastAccess facial recognition (optional) – Helps to keep your Dell™ computer secure. This advanced facial recognition software learns your face and minimizes the need for you to use login passwords. For more information, click Start →
Programs → FastAccess Facial Recognition.
4 Right digital array microphone
(optional) – Combines with the left digital
array microphone to provide high quality sound for video chatting and voice recording.
5
Display – Your display can vary based on
selections you made when purchasing your computer. For more information about displays, see the
Dell Technology Guide
.
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Using Your Studio Laptop
Removing and Replacing the Battery
CAUTION: Using an incompatible battery
may increase the risk of fire or explosion. This computer should only use a battery purchased from Dell. Do not use batteries from other computers.
CAUTION: Before removing the battery, shut down the computer, and remove external cables (including the AC adapter).
1
Battery
2
Battery charge/health gauge
3
Battery release latch
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1
2
To remove the battery:
Shut down the computer and turn it over. 1.
Slide the battery release latch until it clicks 2. into place.
Slide the battery out. 3.
To replace the battery, slide it into the bay until it clicks into place.
3
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Using the Optical Disc Drive
NOTICE: Do not use non-standard-size or
shape discs (including mini-CDs and mini­DVDs) or you will damage the drive.
NOTE: Do not move the computer while playing or recording CDs and DVDs.
Place the disc in the center of the disc slot, with the label facing outwards and gently push the disc into the slot. The drive will automatically pull the disc in and begin reading its content.
Using Your Studio Laptop
To eject a disc from the drive, gently touch the eject control button to confirm a few seconds before ejecting the disc.
. The control will flash
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Using Your Studio Laptop
Software Features
NOTE: For more information about the
features described in this section, see
Dell Technology Guide
the drive or on the Dell Support website at
support.dell.com.
Productivity and Communication
You can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets. You can also edit and view digital photographs and images. Check your purchase order for software installed on your computer.
After connecting to the Internet, you can access websites, setup an e-mail account, upload and download files, and so on.
Entertainment and Multimedia
You can use your computer to watch videos, play games, create your own CDs, listen to music and internet radio stations. Your optical disc drive may support multiple disc media
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on your hard
formats including CDs, Blu-ray discs (if selected at the time of purchase), and DVDs.
You can download or copy pictures and video files from portable devices, such as digital cameras and cell phones. Optional software applications enable you to organize and create music and video files that can be recorded to disc, saved on portable products such as MP3 players and handheld entertainment devices, or played and viewed directly on connected TVs, projectors, and home theater equipment.
Customizing the Desktop
You can customize your desktop to change the appearance, resolution, wallpaper, screensaver, and so on by accessing the Personalize appearance and sounds window.
To access the display properties window:
Right-click an open area of the desktop.1.
Click 2. Personalize, to open the Personalize appearance and sounds window and learn more about your customization options.
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Using Your Studio Laptop
Customizing Your Energy Settings
You can use the power options in your operating system to configure the power settings on your computer. Microsoft
®
Windows Vista® shipped with Dell computer provides three default options:
Dell Recommended• — This power option offers full performance when you need it and saves power during periods of inactivity.
Power saver• — This power option saves power on your computer by reducing system performance to maximize the life of the computer and by reducing the amount of energy consumed by your computer over its lifetime.
High performance• — This power option provides the highest level of system performance on your computer by adapting processor speed to your activity and by maximizing system performance.
Backing Up Your Data
It is recommended that you periodically back up files and folders on your computer. To back up files:
Click 1. Start
→ Control Panel→ System
and Maintenance→ Welcome Center→ Transfer files and settings.
Click 2. Back up files or Back up computer.
Click 3. Continue on Your User Account Control dialog box and follow the instructions in the Back up Files wizard. This section provides troubleshooting information for your computer. If you can not solve your problem using the following guidelines, see “Using Support Tools” on page 37 or “Contacting Dell” on page 52.
CAUTION: Only trained service personnel should remove the computer cover. See the
Service Manual
on the Dell Support website at support.dell.com for advanced service and troubleshooting instructions.
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Solving Problems
Network Problems
Wireless Connections
If the network connection is lost
— The wireless switch may be off. To turn on the wireless switch, slide it from the rear to the front of the computer until it clicks into place.
- Off - On
— The wireless router is offline or wireless has been disabled on the computer.
Check your wireless router to ensure it is • powered on and connected to your data source (cable modem or network hub).
Re-establish your connection to the • wireless router:
Save and close any open files, and exit a. any open programs.
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Click b. Start
Follow the instructions on the screen c. to complete the setup.
Wired Connections
If the network connection is lost — The cable
is loose or damaged.
Check the cable to ensure it is plugged in • and not damaged.
The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status:
Green — A good connection exists between • a 10-Mbps network and the computer.
Orange — A good connection exists between • a 100-Mbps network and the computer.
→ Connect To.
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Solving Problems
Yellow — A good connection exists between • a 1000-Mbps network and the computer.
Off — The computer is not detecting a • physical connection to the network.
NOTE: The link integrity light on the network connector is only for the wired cable connection. The link integrity light does not provide status for wireless connections.
Power Problems
If the power light is off — The computer is
either turned off or is not receiving power.
Reseat the power cable into both the • power connector on the computer and the electrical outlet.
If the computer is plugged into a power strip, • ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Also bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.
Ensure that the electrical outlet is working • by testing it with another device, such as a lamp.
Check the AC adapter cable connections. If • the AC adapter has a light, ensure that the light on the AC adapter is on.
If the power light is solid white and the computer is not responding — The display may
not be responding. Press the power button until the computer turns off and then turn it back on. If the problem persists, see the
on the Dell Support website at
Guide
support.dell.com.
If the power light is blinking white — The
computer is in standby mode. Press a key on the keyboard, move the pointer using the touch pad or a connected mouse, or press the power button to resume normal operation.
If the power light is solid amber — The computer has a power problem or an internal device malfunction. For assistance contact Dell, see “Contacting Dell” on page 52.
Dell Technology
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Solving Problems
If the power light is blinking amber — The computer is receiving electrical power, but a device might be malfunctioning or incorrectly installed. You may have to remove and then reinstall the memory modules (for information on removing and replacing memory modules, see the Service Manual on the Dell Support website at support.dell.com).
If you encounter interference that hinders reception on your computer — An unwanted
signal is creating interference by interrupting or blocking other signals. Some possible causes of interference are:
Power, keyboard, and mouse extension • cables.
Too many devices connected to a power • strip.
Multiple power strips connected to the same • electrical outlet.
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Memory Problems
If you receive an insufficient memory message—
Save and close any open files and exit any • open programs you are not using to see if that resolves the problem.
See the software documentation for • minimum memory requirements. If necessary, install additional memory (See the Service Manual on the Dell Support website at support.dell.com).
Reseat the memory modules (See the • Service Manual on the Dell Support website at support.dell.com) to ensure that your computer is successfully communicating with the memory.
If you experience other memory problems —
Ensure that you are following the memory • installation guidelines (see the Service Manual on the Dell Support website at support.dell.com).
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Solving Problems
Check if the memory module is compatible • with your computer. Your computer supports DDR2 memory. For more information about the type of memory supported by your computer, see “Basic Specifications” on page 56.
Run the Dell Diagnostics (see “Dell • Diagnostics” on page 39).
Reseat the memory modules (see the • Service
Manual on the Dell Support website at support. dell.com) to ensure that your computer is
successfully communicating with the memory.
Lockups and Software Problems
If the computer does not start up — Ensure
that the power cable is firmly connected to the computer and to the electrical outlet.
If a program stops responding — End the program:
Press <Ctrl><Shift><Esc> simultaneously.1.
Click 2. Applications.
Click the program that is no longer 3. responding
Click 4. End Task.
If a program crashes repeatedly — Check the software documentation. If necessary, uninstall and then reinstall the program.
NOTE: Software usually includes installation instructions in its documentation or on the CD.
If the computer stops responding —
NOTICE: You might lose data if you are
unable to perform an operating system shutdown.
Turn the computer off. If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer.
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Solving Problems
If a program is designed for an earlier Microsoft
®
Windows® operating system —
Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments.
Click 1. Start
→ Control Panel→
Programs→ Use an older program with this version of Windows.
In the welcome screen, click 2. Next.
Follow the instructions on the screen.3.
If a solid blue screen appears — Turn the computer off. If you are unable to get a response by pressing a key on your keyboard or moving your pointer or mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer.
If you have other software problems —
Back up your files immediately.•
Use a virus-scanning program to check the • hard drive or CDs.
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Save and close any open files or programs • and shut down your computer through the Start
menu.
Check the software documentation or • contact the software manufacturer for troubleshooting information:
Ensure that the program is compatible – with the operating system installed on your computer.
Ensure that your computer meets the – minimum hardware requirements needed to run the software. See the software documentation for information.
Ensure that the program is installed and – configured properly.
Verify that the device drivers do not – conflict with the program.
If necessary, uninstall and then reinstall – the program Dell Support Center.
Page 39
Using Support Tools
Dell Support Center
The Dell Support Center helps you find the service, support, and system-specific information you need. For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com.
Click the application. The home page provides links to access:
Self Help (Troubleshooting, Security, System • Performance, Network/Internet, Backup/ Recovery, and Windows Vista)
Alerts (technical support alerts relevant to • your computer)
Assistance from Dell (Technical Support with • DellConnect and Tutorials, How-To Help with Dell on Call, and Online Scan with PCCheckUp)
icon in the taskbar to run the
™
, Customer Service, Training
About Your System (System Documentation, • Warranty Information, System Information, Upgrades & Accessories)
The top of the Dell Support Center home page displays your system’s model number along with its service tag and express service code.
For more information about the Dell Support Center, see the hard drive or on the Dell Support website at support.dell.com.
Dell Technology Guide
on your
System Messages
If your computer has an issue or error, it may display a System Message that will help you identify the cause and action needed to resolve the issue.
NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was
37
Page 40
Using Support Tools
running when the message appeared. Alternatively you could see the Dell Technology Guide in your hard disk or on the Dell Support website at support.dell. com or see “Contacting Dell” on page 52 for assistance.
Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support — The computer failed to complete
the boot routine three consecutive times for the same error see “Contacting Dell” on page 52 for assistance.
CMOS checksum error — Possible motherboard failure or RTC battery low. Replace the battery. See the Service Manual on the Dell Support website at support.dell.com or see “Contacting Dell” on page 52 for assistance.
CPU fan failure — CPU fan has failed. Replace the CPU fan. See the Service Manual on the Dell Support website at support.dell.com.
38
Hard-disk drive failure — Possible hard disk drive failure during POST, see “Contacting Dell” on page 52 for assistance.
Hard-disk drive read failure — Possible hard disk drive failure during HDD boot test see “Contacting Dell” on page 52 for assistance.
Keyboard failure — Keyboard failure or loose cable.
No boot device available — No bootable partition on hard disk drive, the hard disk drive cable is loose, or no bootable device exists.
If the hard drive is your boot device, ensure • that the cables are connected and that the drive is installed properly and partitioned as a boot device.
Enter system setup and ensure that the boot • sequence information is correct (see the Dell Technology Guide on the Dell Support website at support.dell.com).
Page 41
Using Support Tools
No timer tick interrupt — A chip on the system board might be malfunctioning or motherboard failure (see “Contacting Dell” on page 52 for assistance).
USB over current error — Disconnect the USB device. Your USB device needs more power for it to function properly. Use an external power source to connect the USB device, or if your device has two USB cables, connect both of them.
NOTICE - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem —
S.M.A.R.T error, possible hard disk drive failure. This feature can be enabled or disabled in the BIOS setup (see “Contacting Dell” on page 52 for assistance).
Hardware Troubleshooter
If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.
To start the Hardware Troubleshooter:
Click 1. Start
Type 2. hardware troubleshooter in the search field and press <Enter> to start the search.
In the search results, select the option that 3. best describes the problem and follow the remaining troubleshooting steps.
→ Help and Support.
Dell Diagnostics
If you experience a problem with your computer, perform the checks in “Lockups and Software Problems” on page 56 and run the Dell Diagnostics before you contact Dell for technical assistance.
39
Page 42
Using Support Tools
It is recommended that you print these procedures before you begin.
NOTICE: Dell Diagnostics works only on Dell computers.
NOTE: The
Drivers and Utilities
media is optional and may not ship with your computer.
See the System Setup section in the Dell Technology Guide to review your computer’s configuration information, and ensure that the device that you want to test displays in the system setup program and is active.
Start the Dell Diagnostics from your hard drive or from the
Drivers and Utilities
media.
Starting Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
NOTE: If your computer cannot display a screen image, see “Contacting Dell” on page 52.
40
Ensure that the computer is connected to an 1. electrical outlet that is known to be working properly.
Turn on (or restart) your computer.2.
When the DELL3.
™
logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the
and Utilities
media.
Drivers
Press any key to start the Dell Diagnostics 4. from the diagnostics utility partition on your hard drive.
Page 43
Using Support Tools
Starting Dell Diagnostics From the Drivers and Utilities Media
Insert the1.
Drivers and Utilities
media.
Shut down and restart the computer.2. When the DELL logo appears, press <F12> immediately.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft
®
Windows® desktop; then, shut down your computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.
When the boot device list appears, highlight 3. CD/DVD/CD-RW and press <Enter>.
Select the 4. Boot from CD-ROM option from the menu that appears and press <Enter>.
Type 1 to start the CD menu and press 5. <Enter> to proceed.
Select 6. Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.
When the Dell Diagnostics 7. Main Menu appears, select the test you want to run.
41
Page 44
Restoring Your Operating System
You can restore your operating system in the following ways:
System • Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files.
Dell • Factory Image Restore returns your hard drive to the operating state it was in when you purchased the computer. This procedure permanently delete all data on the hard drive and remove any programs installed after you received the computer. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
If you received an Operating System disc • with your computer, you can use it to restore your operating system. However, using the Operating System disc also deletes all data
42
on the hard drive. Use the disc only if System Restore did not resolve your operating system problem.
System Restore
The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any changes that System Restore makes to your computer are completely reversible.
NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them.
NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view.
™
Page 45
Restoring Your Operating System
Starting System Restore
Click 1. Start
In the 2. Start Search box, type System Restore and press <Enter>.
NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.
Click 3. Next and follow the remaining prompts on the screen.
In the event that System Restore did not resolve the issue, you may undo the last system restore.
Undoing the Last System Restore
NOTE: Before you undo the last system
restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.
.
Click 1. Start
In the 2. Start Search box, type System Restore and press <Enter>.
Click 3. Undo my last restoration and click Next.
.
Dell Factory Image Restore
NOTICE: Using Dell Factory Image Restore
permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers.
Use Dell Factory Image Restore only as the last method to restore your operating system. These options restore your hard drive to the
43
Page 46
Restoring Your Operating System
operating state it was in when you purchased the computer. Any programs or files added since you received your computer—including data files—are permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using Factory Image Restore.
Dell Factory Image Restore
Turn on the computer. When the Dell logo 1. appears, press <F8> several times to access the Vista Advanced Boot Options Window.
Select 2. Repair Your Computer.
The 3. System Recovery Options window appears.
Select a keyboard layout and click 4. Next.
44
To access the recovery options, log on as a 5. local user. To access the command prompt, type administrator in the User name field, then click OK.
Click 6. Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears.
NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore.
Click 7. Next. The Confirm Data Deletion screen appears.
NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel.
Click the checkbox to confirm that you want 8. to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next.
Page 47
Restoring Your Operating System
The restore process begins and may take five or more minutes to complete. A message appears when the operating system and factory-installed applications have been restored to factory condition.
Click 9. Finish to reboot the system.
Operating System Reinstallation
Before you Begin
If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver. See “Using Microsoft Windows System Restore” on page 42.
NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer.
To reinstall Windows, you need the following
Dell Operating System
• media
Dell Drivers and Utilities
• media
NOTE: The contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to load any required drivers. Depending on the region from which you ordered your computer, or whether you requested the media, the
Drivers and Utilities System
computer.
Dell Drivers and Utilities
media and
media may not ship with your
media
Operating
Dell
45
Page 48
Restoring Your Operating System
Reinstalling Windows Vista
The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software.
Save and close any open files and exit any 1. open programs.
Insert the 2.
Operating System
disc.
Click 3. Exit if the Install Windows message appears.
Restart the computer.4.
When the DELL logo appears, press <F12> 5. immediately.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft
®
Windows® desktop; then, shut down your computer and try again.
46
NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.
When the boot device list appears, highlight 6. CD/DVD/CD-RW Drive and press <Enter>.
Press any key to 7. Boot from CD-ROM. Follow the instructions on the screen to complete the installation.
Page 49
Getting Help
If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:
See “Solving Problems” on page 1. 32 for information and procedures that pertain to the problem your computer is experiencing.
See “Dell Diagnostics” on page 2. 39 for procedures on how to run Dell Diagnostics.
Fill out the “Diagnostic Checklist” on 3. page 51.
Use Dell’s extensive suite of online services 4. available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See “Online Services” on page 48 for a more extensive list of Dell Support online.
If the preceding steps have not resolved the 5. problem, see “Contacting Dell” on page 52.
NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures.
NOTE: Dell’s Express Service Code system may not be available in all countries.
When prompted by Dell’s automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.
NOTE: Some of the services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.
47
Page 50
Getting Help
Technical Support and Customer Service
Dell’s support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers.
To contact Dell’s support service, see “Before You Call” on page 51 and then see the contact information for your region or go to
support.dell.com.
DellConnect™
DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.
48
Online Services
You can learn about Dell products and services on the following websites:
www.dell.com•
www.dell.com/ap• (Asian/Pacific countries
only)
www.dell.com/jp• (Japan only)
www.euro.dell.com• (Europe only)
www.dell.com/la• (Latin American and
Caribbean countries)
www.dell.ca• (Canada only)
You can access Dell Support through the following websites and e-mail addresses:
Dell Support websites
support.dell.com•
support.jp.dell.com• (Japan only)
support.euro.dell.com• (Europe only)
Page 51
Getting Help
Dell Support e-mail addresses
[email protected]• (Latin America and
Caribbean countries only)
[email protected]• (Asian/Pacific countries only)
Dell Marketing and Sales e-mail addresses
[email protected]• (Asian/Pacific countries only)
[email protected]• (Canada only)
Anonymous file transfer protocol (FTP)
ftp.dell.com•
Log in as user: anonymous, and use your e-mail address as your password.
AutoTech Service
Dell’s automated support service–AutoTech– provides recorded answers to the questions
most frequently asked by Dell customers about their portable and desktop computers.
When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. For instructions on accessing the telephone number to call your region, see “Contacting Dell” on page 52.
Automated Order-Status Service
To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call your region, see “Contacting Dell” on page 52 for problems with your order.
If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call.
49
Page 52
Getting Help
For the telephone number to call for your region, see “Contacting Dell” on page 52.
Product Information
If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see “Contacting Dell” on page 52.
Returning Items for Repair Under Warranty or for Credit
Prepare all items being returned, whether for repair or credit, as follows:
Call Dell to obtain a Return Material 1. Authorization Number, and write it clearly and prominently on the outside of the box.
For the telephone number to call for your 2. region, see “Contacting Dell” on page 52.
Include a copy of the invoice and a letter 3. describing the reason for the return.
50
Include a copy of the Diagnostics Checklist 4. (see “Diagnostic Checklist” on page 51), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see “Dell Diagnostics” on page 39).
Include any accessories that belong with 5. the item(s) being returned (power cables, software, guides, and so on) if the return is for credit.
Pack the equipment to be returned in the 6. original (or equivalent) packing materials.
You are responsible for paying shipping 7. expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.
Returns that are missing any of the 8. preceding requirements will be refused at Dell’s receiving dock and returned to you.
Page 53
Getting Help
Before You Call
NOTE: Have your Express Service Code
ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer).
Remember to fill out the following Diagnostics Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available.
Diagnostic Checklist
Name:•
Date:•
Address:•
Phone number:•
Service Tag (bar code on the back or bottom • of the computer):
Express Service Code:•
Return Material Authorization Number (if • provided by Dell support technician):
Operating system and version:•
Devices:•
Expansion cards:•
Are you connected to a network? Yes /No•
Network, version, and network adapter:•
Programs and versions:•
51
Page 54
Getting Help
See your operating system documentation to determine the contents of the computer’s start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell.
Error message, beep code, or diagnostic • code:
Description of problem and troubleshooting • procedures you performed:
Contacting Dell
For customers in the United States, call 800- WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone­based support and service options. Availability varies by country and product, and some services may not be available in your area.
52
To contact Dell for sales, technical support, or customer service issues:
Visit 1. support.dell.com.
Verify your country or region in the 2. Choose A Country/Region drop-down menu at the bottom of the page.
Click 3. Contact Us on the left side of the page.
Select the appropriate service or support link 4. based on your need.
Choose the method of contacting Dell that is 5. convenient for you.
Page 55
Getting Help
53
Page 56
Finding More Information and Resources
If you need to: See:
reinstall your operating system. the Operating System media.
run a diagnostic program for your computer, reinstall notebook system software, or update drivers for your computer, and readme files.
learn more about your operating system, maintaining peripherals, RAID, Internet, Bluetooth
®
, networking, and e-mail.
the
Drivers and Utilities
NOTE: Drivers and documentation updates can be found on the Dell at support.dell.com.
the
Dell Technology Guide
hard drive.
media.
™
Support website
installed on your
upgrade your computer with new or additional memory, or a new hard drive.
reinstall or replace a worn or defective part.
54
the Service Manual on the Dell Support website at support.dell.com
NOTE: In some countries, opening and replacing parts of your computer may void your warranty. Check your warranty and return policies before working inside your computer.
Page 57
If you need to: See:
find safety best practices information for your computer
review Warranty information, Terms and Conditions (U.S. only), Safety instructions,
the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Regulatory information, Ergonomics information, and End User License Agreement.
find your Service tag/Express Service Code—
the back or bottom of your computer. You must use the service tag to identify your computer on support.dell.com or to contact technical support.
find drivers and downloads.
access technical support and product help.
the Dell
support.dell.com.
check on your order status for new purchases.
find solutions and answers to common questions.
locate information for last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.
Finding More Information and Resources
™
Support website at
55
Page 58
Basic Specifications
System Model
Dell Studio 1536/1537
This section provides basic information that you may need when setting up, updating drivers for, and upgrading your computer.
NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start → Help and Support and select the option to view information about your computer.
56
Processor
Studio 1536
Type L2 cache
®
Sempron™
• AMD Processor
®
• AMD
Athlon™ Dual Core
Processor
• AMD® Turion™ Dual Core
512 KB (AMD Sempron)
1 MB (AMD Athlon, AMD Turion)
Processor
®
• AMD
Turion™ Ultra Dual
Core Processor
2 MB (AMD Turion Ultra)
Page 59
Basic Specifi cations
Processor
Studio 1537
Type L2 cache
®
Core™ 2 Duo
Intel Processor
®
Intel
Pentium® Dual-Core
Processor
Intel® Celeron® Dual-Core Processor
®
Intel
Celeron® Processor
512 KB (1 MB (Intel Pentium, Intel Celeron)
2 MB or 3 MB (Intel Core 2 Duo)
6 MB (Intel Core 2 Duo)
L1 cache 64 KB (Intel - 32
KB per core)
256 KB (AMD ­128 KB per core)
Processor
External bus frequency Up to 1800 MHz
(Studio 1536)
Up to 1066 MHz (Studio 1537)
ExpressCard
ExpressCard controller
ExpressCard connector
AMD M780G (Studio 1536)
Intel ICH9M (Studio 1537)
one ExpressCard slot (54 mm)
Cards supported ExpressCard/34 (34 mm)
ExpressCard/54 (54 mm)
1.5 V and 3.3 V
ExpressCard
26 pins
connector size
57
Page 60
Basic Specifi cations
Memory
Connectors two user-accessible
SODIMM connectors
Capacities 512 MB, 1 GB, and
2 GB
Memory type 800 MHz SODIMM
DDR2
Minimum Memory 512 MB (single
channel)
Maximum Memory 4 GB (dual channel
2G x2)
NOTE: For instructions on upgrading your memory, see the Service Manual on the Dell Support website at support.dell.com.
58
Computer Information
System Chipset RS780M + SB700
(Studio 1536)
Intel GM/PM 45 + ICH9M (Studio 1537)
Data bus width 64 bits
DRAM bus width dual channel (2)
64-bit buses
Processor address bus width
Flash EPROM 2 MB
Graphics bus PCI-E X16
PCI bus 32 bits
32 bits
Page 61
Basic Specifi cations
Communications
Modem type External V.92 56K USB
Modem
Modem controller Hardware Modem
Modem interface Universal Serial Bus
(USB)
Network adapter 10/100/1000 Ethernet LAN
on system board
Wireless internal WLAN
(half-size Mini-Card), WWAN, Mini-Card with Bluetooth
®
wireless
technology
WWAN ExpressCard
Bluetooth
®
wireless
technology
WiMax/Wifi Link half mini-card
Video
Discrete
Video type integrated on system board
video controller ATI Mobility Radeon HD
3450
video memory GDDR2 256MB
UMA
Video type integrated on system board
Video controller Mobile Intel GMA
4500MHD, ATI Radeon
™
HD 3200 Graphics
video memory Intel: Up to 358 MB of
shared memory
AMD: Up to 256 MB of shared memory (32 MB dedicated local frame buffer)
59
Page 62
Basic Specifi cations
Video
LCD interface LVDS
TV support HDMI 1.2
Audio
Audio type IDT 92HD73C High
Definition Audio codec
Audio controller 5.1 channel High
Definition Audio
Stereo conversion 24-bit (analog-to-digital
and digital-to-analog)
Internal Interface Intel High Definition
Audio
External Interface microphone-in
connector, stereo headphones/speakers connector
Speaker two 4-ohm speakers
60
Audio
Internal speaker amplifier
2 Watt per channel into 4 ohms
Volume controls program menus, media
control buttons
Ports and Connectors
Audio
microphone connector, two stereo headphone/speakers connector
IEEE 1394a 4-pin serial connector
(optional)
Consumer IR sensor compatible with
Philips RC6 (receive only)
Mini-Card one Type IIIA Mini Card
slots, one half-size Mini Card slot
Network
RJ-45 port
adapter
Page 63
Basic Specifi cations
Ports and Connectors
eSATA one seven-pin/four-
pin eSATA/USB combo connector
USB four 4-pin USB 2.0-compliant
connectors
Video 15-hole connector
HDMI 19 pin
Display
Type (TrueLife) 15.4-inch WLED WXGA TL
15.4-inch WLED WXGA+ TL
15.4-inch CCFL WUGA TL
Dimensions:
Height 207 mm (8.14 in)
Width 331.2 mm (13.03 in)
Display
Diagonal 391.2 mm (15.4 in)
Maximum resolution
WXGA with TrueLife
WXGA+ with TrueLife
WUXGA with TrueLife
Refresh rate 60 Hz
Operating angle
1280 x 800
1440 x 900 at 262 K colors
1600 x 1200 at 262 K colors
0° (closed) to 140°
Viewing Angles:
Horizontal ±40° (WXGA with TrueLife)
±55° (WXGA+ with TrueLife)
±55° (WUXGA with TrueLife)
61
Page 64
Basic Specifi cations
Display
Vertical +15°/–30° (WXGA with
TrueLife)
±45° (WXGA+ with TrueLife)
±45° (WUXGA with TrueLife)
Pixel pitch
WXGA with TrueLife
WXGA+ with TrueLife
WUXGA with TrueLife
Controls brightness can be controlled
0.258 mm
0.2304 mm
0.1725 mm
through keyboard shortcuts
Dell Technology Guide
(see for more information.)
62
Keyboard
Number of keys 86 (U.S. and Canada);
102 (Europe); 105 (Japan); 104 (Brazil)
Layout QWERTY/AZERTY/Kanji
Camera (optional)
Pixel 2.0 megapixel
Video resolution
Diagonal viewing angle
320x240 ~1600x1200 (640x480 at 30fps)
66°
Page 65
Basic Specifi cations
Touch pad
X/Y position resolution (graphics table mode)
240 cpi
Size:
Width 73.09 mm (2.87-in)
sensor-active area
Height 40.09 mm (1.57-in)
rectangle
Battery
Type 4-cell/6-cell/9-cell “smart”
lithium ion
Depth 48.3 mm (1.9 inches) (4/6/9
cell)
Height 20.4 mm (0.8 in) (4/6 cell)
37.8 mm (1.5 in) (9 cell)
Battery
Width 206.6 mm (8.13 in) (4/6 cell)
284.9 mm (11.2 in) (9 cell)
Weight 0.24 kg (0.54 lb) (4 cell)
0.34 kg (0.75 lb) (6 cell)
0.5 kg (1.1 lb) (9 cell)
Voltage 11.1 VDC (6/9 cell)
14.8 VDC (4 cell)
Charge time (approximate):
Computer off
4 hours
63
Page 66
Basic Specifi cations
Battery
Operating time Battery operating time
varies depending on operating conditions and can be significantly reduced under certain power­intensive conditions.
See
Dell Technology Guide
for more information..
Life span (approximate)
300 discharge/charge cycles
Temperature range:
Operating 0° to 35°C (32° to 95°F)
–
Storage
Coin-cell
40° to 65°C (–40° to 149°F)
CR-2032
battery
64
AC Adapter
Input voltage 100–240 VAC
Input current
1.5 A
(maximum)
Input frequency 50–60 Hz
Output power 65 W or 90 W
Output current (90 W) 5.62 A (maximum at
4-second pulse)
4.62 A (continuous)
Output current (65 W) 4.34 A (maximum at
4-second pulse)
3.34 A (continuous)
Rated output voltage 19.5 +/- 1 VDC
Dimensions:
65 W (E-Series)
Height 16 mm (0.6 in)
Page 67
Basic Specifi cations
AC Adapter
Width 66 mm (2.6 in)
Depth 127 mm (5.0 in)
Weight (with cables) 0.29 kg (0.64 lb)
90 W (E-Series)
Height 16 mm (0.6 in)
Width 70 mm (2.8 in)
Depth 147 mm (5.8 in)
Weight (with cables) 0.345 kg (0.76 lb)
Temperature ranges:
Operating 0° to 35°C (32° to
95°F)
Storage
–
40° to 65°C (–40° to
149°F)
Physical
Height 25.3 mm to 38 mm
(1.0 in to 1.5 in)
Width 355.6 mm (14.0 in)
Depth 261.5 mm (10.30 in)
Weight (with 4-cell battery):
Configurable to less than
2.68 kg (5.91 lb)
Relative humidity (maximum):
Operating 10% to 90%
(noncondensing)
Storage 5% to 95%
(noncondensing)
65
Page 68
Basic Specifi cations
Physical
Maximum vibration (using a random-vibration spectrum that simulates user environment):
Operating 0.66 GRMS
Storage 1.3 GRMS
Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse):
Operating 110 G
Storage 163 G
Altitude (maximum):
Operating
–
15.2 to 3048 m
–
50 to 10,000 ft)
(
66
Physical
Storage
Airborne contaminant level
–
15.2 to 10,668 m
–
50 to 35,000 ft)
(
G2 or lower as defined by ISA-S71.04-1985
Page 69
Appendix
Macrovision Product Notice
This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
67
Page 70
Index
A
AC adapter
size and weight 64, 65
airflow, allowing 5
AutoTech 49
B
backups
creating 31
C
calling Dell 51
CDs, playing and creating 30
chipset 58
computer capabilities 30
computer, setting up 5
68
connect(ing)
to the Internet 10
conserving energy 31
Contacting Dell online 52
customer service 48
customizing
your desktop 30
your energy settings 31
D
damage, avoiding 5
data, backing up 31
DellConnect 48
Dell Diagnostics 39
Dell Factory Image Restore 42
Page 71
Index
Dell Support Center 37
Dell support website 55
Dell Technology Guide
for further information 54
device status lights 14
Diagnostic Checklist 51
disc drive
supported disc sizes 29
discs
ejecting 29
using 29
drivers and downloads 55
DVDs, playing and creating 30
E
email addresses
for technical support 49
energy
conserving 31
expansion bus 59
F
finding more information 54
FTP login, anonymous 49
H
hardware problems
diagnosing 39
Hardware Troubleshooter 39
help
getting assistance and support 47
horizontal and vertical stand options 6
I
installing the stand 6
Internet connection 10
69
Page 72
Index
ISP
Internet Service Provider 10
M
memory problems
solving 34
memory support 58
Microsoft™ Windows Vista
N
network connection
fixing 32
network speed
testing 32
O
order status 49
70
P
power problems, solving 33
power strips, using 6
problems, solving 32
processor 56
products
®
10
information and purchasing 50
R
reinstalling Windows 42
resources, finding more 54
restoring factory image 43
S
setup, before you begin 5
shipping products
for return or repair 50
software features 30
software problems 35
Page 73
Index
solving problems 32
specifications 56
support email addresses 49
support sites
worldwide 48
System Messages 37
system reinstall options 42
System Restore 42
T
technical support 48
V
ventilation, ensuring 5
W
warranty returns 50
Windows, reinstalling 42
Windows Vista
Program Compatibility Wizard 36
reinstalling 46
setup 10
wired network
network cable, connecting 8
wireless network connection 32
wireless switch 7, 14, 32
®
71
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Page 75
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Printed in the U.S.A.
www.dell.com | support.dell.com
Page 77
Page 78
Printed in Malaysia.
www.dell.com | support.dell.com
Page 79
Page 80
Printed in China.
Printed on recycled paper.
www.dell.com | support.dell.com
Page 81
Page 82
Printed in Brazil.
www.dell.com | support.dell.com
Page 83
Page 84
Printed in Ireland.
www.dell.com | support.dell.com
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