Dell PowerVault MD3200i User Manual

Dell PowerVault MD3200i
and MD3220i Storage Arrays
Owner’s Manual
Regulatory Model: E03J Series and E04J Series Regulatory Type: E03J001 and E04J001
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
© 2013 Dell Inc.
Trademarks used in this text: Dell™, the DELL logo, PowerEdge™, PowerVault™, and OpenManage™ are trademarks of Dell Inc. Intel the U.S. and other countries. Microsoft
®
Explorer and/or other countries. Red Hat Hat, Inc. in the United States and other countries. SUSE the United States and other countries.
Regulatory Model: E03J Series and E04J Series Regulatory Type: E03J001 and E04J001
2013 - 06 Rev. A02
are either trademarks or registered trademarks of Microsoft Corporation in the United States
®
®
and Red Hat Enterprise Linux® are registered trademarks of Red
®
, Windows®, Windows Server®, MS-DOS®, and Internet
is a registered trademarks of Intel Corporation in
®
is a registered trademark of Novell, Inc. in
Contents
1 Introduction. . . . . . . . . . . . . . . . . . . . . . . 19
About This Document . . . . . . . . . . . . . . . . . . 19
Inside the box of the Dell PowerVault MD3200i Series Storage Array
. . . . . . . . . . . . . 19
MD3200i Dell PowerVault Modular Disk
Storage Manager. . . . . . . . . . . . . . . . . . 20
Dell PowerVault Modular Disk Configuration Utility
Series Storage Array . . . . . . . . . . . 20
. . . . . . . . . . . . . . . . . 20
Other Information You May Need
. . . . . . . . . . . . 20
2 Planning: About Your Storage Array . . . . 23
Overview. . . . . . . . . . . . . . . . . . . . . . . . . 23
Hardware Features
Front-Panel Features and Indicators Back Panel Features and Indicators
Hard-Drive Indicator Patterns
Power Supply and Cooling Fan Features . . . . . . . . 29
Power Indicator Codes and Features
. . . . . . . . . . . . . . . . . . . 24
. . . . . . . 24
. . . . . . . . 27
. . . . . . . . . . . . . . 28
. . . . . . . . . . 30
Contents 3
3 Planning: RAID Controller Modules . . . . 31
RAID Controller Modules . . . . . . . . . . . . . . . . 31
RAID Controller Module Connectors and Features
. . . . . . . . . . . . . . . . . . . . . . . 32
RAID Controller Module—Additional Features
Battery Backup Unit
. . . . . . . . . . . . . . . . 34
Storage Array Thermal Shutdown System Password Reset
Cache Functions and Features
Cache Mirroring Write-Back Cache
. . . . . . . . . . . . . . 35
. . . . . . . . . . . . . . 35
. . . . . . . . . . . . . . . . . . . 35
. . . . . . . . . . . . . . . . . 35
. . . . . 34
. . . . . . . . . 34
Write-Through Cache . . . . . . . . . . . . . . . . 36
4 Planning: MD3200i Series Storage
Array Terms and Concepts . . . . . . . . . . . 37
Physical Disks, Virtual Disks, and Disk Groups. . . . . 37
Physical Disks Physical Disk States Self-Monitoring Analysis and
Reporting Technology Virtual Disks and Disk Groups
Virtual Disk States . . . . . . . . . . . . . . . . . 40
RAID Levels. . . . . . . . . . . . . . . . . . . . . . . . 40
RAID Level Usage
. . . . . . . . . . . . . . . . . . . . 37
. . . . . . . . . . . . . . . . 38
. . . . . . . . . . . . . . . . 39
. . . . . . . . . . . 39
. . . . . . . . . . . . . . . . . . 41
4 Contents
Segment Size
. . . . . . . . . . . . . . . . . . . . . . . 42
Virtual Disk Operations
Virtual Disk Initialization Background Initialization
. . . . . . . . . . . . . . . . . 43
. . . . . . . . . . . . . . 43
. . . . . . . . . . . . . . 43
Foreground Initialization . . . . . . . . . . . . . . 43
Consistency Check . . . . . . . . . . . . . . . . . 44
Media Verification Cycle Time
. . . . . . . . . . . . . . . . . 44
. . . . . . . . . . . . . . . . . . . . . 44
Virtual Disk Operations Limit . . . . . . . . . . . . 45
Disk Group Operations. . . . . . . . . . . . . . . . . . 45
RAID Level Migration
. . . . . . . . . . . . . . . . 45
Segment Size Migration . . . . . . . . . . . . . . 45
Virtual Disk Capacity Expansion Disk Group Expansion
. . . . . . . . . . . . . . . 46
. . . . . . . . . . 46
Disk Group Defragmentation . . . . . . . . . . . . 46
Disk Group Operations Limit
. . . . . . . . . . . . 47
RAID Background Operations Priority
. . . . . . . . . 47
Virtual Disk Migration and Disk Roaming. . . . . . . . 48
Disk Migration
. . . . . . . . . . . . . . . . . . . 48
Disk Roaming . . . . . . . . . . . . . . . . . . . . 50
Advanced Features
Host Server-to-Virtual Disk Mapping Host Types Snapshot Virtual Disks
. . . . . . . . . . . . . . . . . . . 50
. . . . . . . . 51
. . . . . . . . . . . . . . . . . . . . . 51
. . . . . . . . . . . . . . . 51
Snapshot Repository Virtual Disk. . . . . . . . . . 52
Virtual Disk Copy Virtual Disk Recovery
. . . . . . . . . . . . . . . . . . 53
. . . . . . . . . . . . . . . . 54
Using Snapshot and Disk Copy Together. . . . . . 54
Multi-Path Software. . . . . . . . . . . . . . . . . . . 54
Preferred and Alternate Controllers and Paths
Virtual Disk Ownership
Load Balancing
. . . . . . . . . . . . . . . . . . . . . 56
. . . . . . . . . . . . . . . . 55
. . . . . . . . . . . . . . . 55
Contents 5
Monitoring MD3200i Series System Performance
. . . . . . . . . . . . . . . . . . . . . . . 57
5 Configuration: Overview . . . . . . . . . . . . 61
User Interface . . . . . . . . . . . . . . . . . . . . . . 61
Enterprise Management Window
. . . . . . . . . 62
Array Management Window . . . . . . . . . . . . 63
6 Configuration: About Your
Storage Array . . . . . . . . . . . . . . . . . . . . . 65
Out-of-Band and In-Band Management . . . . . . . . . 65
Storage Arrays . . . . . . . . . . . . . . . . . . . . . . 66
Adding Storage Arrays
Setting Up Your Storage Array . . . . . . . . . . . 68
Locating Storage Arrays
Naming or Renaming Storage Arrays. . . . . . . . 70
Setting a Password Viewing Storage Array Connections Adding/Editing a Comment to an Existing
Storage Array. . . . . . . . . . . . . . . . . . . . 73
Removing Storage Arrays
Enabling Premium Features. . . . . . . . . . . . . 74
Failover Alert Display Changing the Cache Settings on the
Storage Array. . . . . . . . . . . . . . . . . . . . 74
Changing Expansion Enclosure ID Numbers
. . . . . . . . . . . . . . . . . . . . . 75
Changing the Enclosure Order in the Physical Pane
. . . . . . . . . . . . . . . 66
. . . . . . . . . . . . . . 69
. . . . . . . . . . . . . . . . . 71
. . . . . . . . 72
. . . . . . . . . . . . . . 73
. . . . . . . . . . . . . . . . 74
. . . . . . . . . . . . . . . . . . . . 75
6 Contents
Configuring Alert Notifications
. . . . . . . . . . . . . 76
Configuring E-mail Alerts. . . . . . . . . . . . . . 76
Configuring SNMP Alerts. . . . . . . . . . . . . . 79
Battery Settings . . . . . . . . . . . . . . . . . . . . . 80
Setting the Storage Array RAID Controller Module Clocks
. . . . . . . . . . . . . . . . . . . 81
7 Configuration: Using iSCSI . . . . . . . . . . . 83
Changing the iSCSI Target Authentication . . . . . . . 83
Entering Mutual Authentication Permissions Creating CHAP Secrets
Initiator CHAP Secret Target CHAP Secret
. . . . . . . . . . . . . . . . . 84
. . . . . . . . . . . . . . . . 85
. . . . . . . . . . . . . . . . 85
Valid Characters for CHAP Secrets
Changing the iSCSI Target Identification Changing the iSCSI Target Discovery Settings Configuring the iSCSI Host Ports
. . . . . . . . . . . . 87
. . . . . . 84
. . . . . . . . 85
. . . . . . . . 86
. . . . . 86
Advanced iSCSI Host Ports Settings . . . . . . . . . . 89
Viewing or Ending an iSCSI Session
. . . . . . . . . . 90
Viewing iSCSI Statistics and Setting Baseline Statistics
Edit, Remove, or Rename Host Topology
. . . . . . . . . . . . . . . . . . . . 91
. . . . . . . . 92
8 Configuration: Event Monitor . . . . . . . . . 93
Enabling or Disabling the Event Monitor . . . . . . . . 93
Windows
. . . . . . . . . . . . . . . . . . . . . . 94
Contents 7
Linux. . . . . . . . . . . . . . . . . . . . . . . . . 94
9 Configuration: About Your Host. . . . . . . 95
Configuring Host Access. . . . . . . . . . . . . . . . . 95
Using the Mappings Tab
Defining a Host
. . . . . . . . . . . . . . . . . 96
. . . . . . . . . . . . . . . . . . . 96
Removing Host Access. . . . . . . . . . . . . . . . . . 98
Managing Host Groups
Creating a Host Group
. . . . . . . . . . . . . . . . . . 98
. . . . . . . . . . . . . . . 98
Moving a Host to a Different Host Group
Removing a Host Group. . . . . . . . . . . . . . 100
Host Topology
. . . . . . . . . . . . . . . . . . . 100
Starting or Stopping the Host
Context Agent. . . . . . . . . . . . . . . . . . . 101
I/O Data Path Protection . . . . . . . . . . . . . . . . 102
Managing Host Port Identifiers
. . . . . . . . . . . . 103
10 Configuration: Disk Groups
and Virtual Disks
Creating Disk Groups and Virtual Disks. . . . . . . . 105
Creating Disk Groups
Locating a Disk Group . . . . . . . . . . . . . . 108
Creating Virtual Disks Changing the Virtual Disk
Modification Priority . . . . . . . . . . . . . . . 110
Changing the Virtual Disk Cache Settings Changing the Segment Size of
a Virtual Disk . . . . . . . . . . . . . . . . . . . 113
. . . . . . . . . . . . . . . . . . 105
. . . . . . . . . . . . . . . 106
. . . . . . . . . . . . . . . 108
. . . . . . 99
. . . . 111
8 Contents
Changing the I/O Type . . . . . . . . . . . . . . . 114
Choosing an Appropriate Physical Disk Type
. . . . . . 115
Physical Disk Security with Self Encrypting Disk
Creating a Security Key Changing a Security Key
. . . . . . . . . . . . . . . . . . . . . 115
. . . . . . . . . . . . . . . 118
. . . . . . . . . . . . . . 119
Saving a Security Key . . . . . . . . . . . . . . . 121
Validate Security Key Unlocking Secure Phys ical Disks
. . . . . . . . . . . . . . . . 122
. . . . . . . . . . 122
Erasing Secure Physical Disks . . . . . . . . . . . 122
Configuring Hot Spare Phys ical Disks . . . . . . . . . 123
Hot Spares and Rebuild
. . . . . . . . . . . . . . . 125
Global Hot Spares . . . . . . . . . . . . . . . . . 125
Hot Spare Operation Hot Spare Drive Protection
Enclosure Loss Protection Host-to-Virtual Disk Mapping
Creating Host-to-Virtual Disk Mappings
. . . . . . . . . . . . . . . . 125
. . . . . . . . . . . . . 126
. . . . . . . . . . . . . . . . 126
. . . . . . . . . . . . . . 128
. . . . . . 129
Modifying and Removing
Host-to-Virtual Disk Mapping. . . . . . . . . . . . 130
Changing Controller Ownership of the Virtual Disk
. . . . . . . . . . . . . . . . . . 131
Removing Host-to-Virtual Disk Mapping . . . . . . 132
Changing the RAID Controller Module Ownership of a Disk Group
. . . . . . . . . . . . . 132
Changing the RAID Level of a Disk Group . . . . . 133
Removing a Host-to-Virtual Disk Mapping Using Linux DMMP
. . . . . . . . . . . . . . . . . 134
Restricted Mappings
. . . . . . . . . . . . . . . . . . . 136
Changing the RAID Controller Module Ownership of a Virtual Disk or a Disk Group
. . . . 137
Contents 9
Changing the RAID Level of a Disk Group. . . . . . . 139
Storage Partitioning Disk Group and Virtual Disk Expansion
Disk Group Expansion Virtual Disk Expansion Using Free Capacity
. . . . . . . . . . . . . . . . . . 140
. . . . . . . . 141
. . . . . . . . . . . . . . . 141
. . . . . . . . . . . . . . 142
. . . . . . . . . . . . . . . . 142
Using Unconfigured Capacity. . . . . . . . . . . 142
Disk Group Migration . . . . . . . . . . . . . . . . . 143
Export Disk Group
. . . . . . . . . . . . . . . . . 143
Exporting a Disk Group . . . . . . . . . . . . . . 143
Import Disk Group . . . . . . . . . . . . . . . . . . . 144
Importing a Disk Group
Storage Array Media Scan
Changing Media Scan Settings Suspending the Media Scan
. . . . . . . . . . . . . . 144
. . . . . . . . . . . . . . . 145
. . . . . . . . . . 146
. . . . . . . . . . . 147
11 Configuration: Premium
Feature—Snapshot Virtual Disks . . . . . 149
10 Contents
Scheduling a Snapshot Virtual Disk. . . . . . . . . . 150
Common Reasons for Scheduling a Snapshot Virtual Disk
. . . . . . . . . . . . . . 150
Guidelines for Creating Snapshot
Schedules. . . . . . . . . . . . . . . . . . . . . 151
Enabling and Disabling Snapshot Schedules
. . . . . . . . . . . . . . . . . . . . . 152
Creating a Snapshot Virtual Disk Using the Simple Path
. . . . . . . . . . . . . . . . . . . . . . . 152
About the Simple Path
. . . . . . . . . . . . . . 153
Preparing Host Servers to Create the Snapshot Using the Simple Path
. . . . . . . . . . 153
Creating a Snapshot Virtual Disk Using the Advanced Path
About the Advanced Path
. . . . . . . . . . . . . . . . . . . . 156
. . . . . . . . . . . . . 156
Preparing Host Servers to Create the Snapshot Using the Advanced Path
. . . . . . . . 157
Creating the Snapshot Using the
Advanced Path . . . . . . . . . . . . . . . . . . . 159
Specifying Snapshot Virtual Disk Names
Snapshot Repository Capacity. . . . . . . . . . . . . . 162
Disabling a Snapshot Virtual Disk
Preparing Host Servers to Re-create a Snapshot Virtual Disk
Re-creating Snapshot Virtual Disks Snapshot Rollback
. . . . . . . . . . . . . . . . . . . . 167
Rules and Guidelines for Performing a Snapshot Rollback
. . . . . . . . . . . . . . . . . 168
Protecting Against a Failed
Snapshot Rollback . . . . . . . . . . . . . . . . . 169
Previous Versions of the MD Storage Manager
. . . . . . . . . . . . . . . 169
Starting a Snapshot Rollback Resuming a Snapshot Rollback
Canceling a Snapshot Rollback . . . . . . . . . . 171
12 Configuration: Premium
Feature—Virtual Disk Copy
. . . . . . . . 161
. . . . . . . . . . . . 165
. . . . . . . . . . . . . . . 166
. . . . . . . . . . . 167
. . . . . . . . . . . . 169
. . . . . . . . . . 170
. . . . . . . . . 173
Types of Virtual Disk Copies. . . . . . . . . . . . . . . 174
Offline Copy
. . . . . . . . . . . . . . . . . . . . . 174
Contents 11
Online Copy . . . . . . . . . . . . . . . . . . . . 175
Creating a Virtual Disk Copy for an MSCS Shared Disk
. . . . . . . . . . . . . . . . . . . 176
Virtual Disk Read/Write Permissions Virtual Disk Copy Restrictions
. . . . . . . . . 176
. . . . . . . . . . . . . 177
Creating a Virtual Disk Copy. . . . . . . . . . . . . . 178
Before you Begin
. . . . . . . . . . . . . . . . . 178
Virtual Disk Copy and
Modification Operations . . . . . . . . . . . . . 179
Create Copy Wizard
. . . . . . . . . . . . . . . . 179
Failed Virtual Disk Copy. . . . . . . . . . . . . . 179
Preferred RAID Controller Module Ownership . . . . 180
Failed RAID Controller Module Copy Manager
. . . . . . . . . . . . . . . . . . . . . 180
Copying the Virtual Disk
. . . . . . . . . . . . 180
. . . . . . . . . . . . . . . . 180
Storage Array Performance During Virtual Disk Copy
. . . . . . . . . . . . . . . . . . . . 182
Setting Copy Priority . . . . . . . . . . . . . . . . . . 182
Stopping a Virtual Disk Copy
. . . . . . . . . . . . . 183
12 Contents
Recopying a Virtual Disk
. . . . . . . . . . . . . . . . 183
Preparing Host Servers to Recopy a Virtual Disk
. . . . . . . . . . . . . . . . . . . 184
Re-Copying a Virtual Disk
Removing Copy Pairs
. . . . . . . . . . . . . . . . . . 186
. . . . . . . . . . . . . 185
13 Configuration: Premium Feature
—Upgrading to
High-Performance-Tier . . . . . . . . . . . . . 187
14 Configuration: Device Mapper
Multipath for Linux . . . . . . . . . . . . . . . . 189
Overview. . . . . . . . . . . . . . . . . . . . . . . . . 189
Using DM Multipathing Devices
Prerequisite Steps
. . . . . . . . . . . . . . . . . 190
Device Mapper Configuration Steps Linux Host Server Reboot Best Practices
. . . . . . . . . . . . 190
. . . . . . . . 191
. . . . . 195
Important Information About
Special Partitions. . . . . . . . . . . . . . . . . . 196
Limitations and Known Issues
. . . . . . . . . . . . . . 197
Troubleshooting . . . . . . . . . . . . . . . . . . . . . 198
15 Management: Firmware Downloads . . . 201
Downloading RAID Controller and NVSRAM Packages
Downloading Both RAID Controller and NVSRAM Firmware
Downloading Only NVSRAM Firmware. . . . . . . . . 204
Downloading Physical Disk Firmware Downloading MD1200 Series Expansion
Module EMM Firmware
. . . . . . . . . . . . . . . . . . . 201
. . . . . . . . . . . . . . . . . . . 202
. . . . . . . . . 206
. . . . . . . . . . . . . . . . . 208
Self-Monitoring Analysis and Reporting Technology (SMART)
. . . . . . . . . . . . . . . . . . 210
Contents 13
Media Errors and Unreadable Sectors . . . . . . . . 210
16 Management: Installing Array
Components . . . . . . . . . . . . . . . . . . . . . . 211
Recommended Tools . . . . . . . . . . . . . . . . . . 211
Front Bezel (Optional)
Removing the Front Bezel Installing the Front Bezel
Hard Drives
. . . . . . . . . . . . . . . . . . . . . . . 213
Removing a Hard-Drive Blank Installing a Hard-Drive Blank
. . . . . . . . . . . . . . . . . 212
. . . . . . . . . . . . . 212
. . . . . . . . . . . . . 212
. . . . . . . . . . 213
. . . . . . . . . . . 214
Removing a Hard Drive . . . . . . . . . . . . . . 214
Installing a Hard Drive
. . . . . . . . . . . . . . 216
Removing a Hard Drive From a
Hard-Drive Carrier . . . . . . . . . . . . . . . . 216
Installing a Hard Drive Into a
Hard-Drive Carrier . . . . . . . . . . . . . . . . 219
RAID Controller Module . . . . . . . . . . . . . . . . 219
Removing a RAID Controller Module Blank
. . . . . . . . . . . . . . . . . . . 219
Installing a RAID Controller Module Blank
. . . . . . . . . . . . . . . . . . . 220
Removing a RAID Controller Module. . . . . . . 221
Installing a RAID Controller Module Opening the RAID Controller Module
. . . . . . . 222
. . . . . . . 222
Closing the RAID Controller Module . . . . . . . 223
14 Contents
RAID Controller Module Backup Battery Unit
Removing the RAID Controller Module Backup Battery Unit
. . . . . . . . . . . . . . . 224
Installing the RAID Controller Module Backup Battery Unit
. . . . . . . . . . . . . . . 225
. . . . . 224
Power Supply/Cooling Fan Module . . . . . . . . . . . 225
Removing a Power Supply/Cooling Fan Module
. . . . . . . . . . . . . . . . . . . . . 225
Installing a Power Supply/Cooling Fan Module
. . . . . . . . . . . . . . . . . . . . . 228
Control Panel
Removing the Control Panel Installing the Control Panel
Backplane
Removing the Backplane Installing the Backplane
. . . . . . . . . . . . . . . . . . . . . . . 229
. . . . . . . . . . . . 229
. . . . . . . . . . . . . 230
. . . . . . . . . . . . . . . . . . . . . . . . 231
. . . . . . . . . . . . . . 231
. . . . . . . . . . . . . . 234
17 Management: Firmware Inventory . . . . 235
Viewing the Firmware Inventory . . . . . . . . . . . . 235
18 Management: System Interfaces . . . . . 237
Microsoft Services. . . . . . . . . . . . . . . . . . . . 237
Virtual Disk Service Volume Shadow-Copy Service
. . . . . . . . . . . . . . . . . 237
. . . . . . . . . . . 237
19 Troubleshooting: Your Storage
Array Software . . . . . . . . . . . . . . . . . . . 239
Start-Up Routine . . . . . . . . . . . . . . . . . . . . . 239
Device Health Conditions Storage Array Support Data Automatically Collect the Support Bundle Data
. . . . . . . . . . . . . . . . 239
. . . . . . . . . . . . . . . 242
. . . . 243
Contents 15
Collecting the Physical Disk Data . . . . . . . . . . . 244
Event Log Recovery Guru
. . . . . . . . . . . . . . . . . . . . . . . . 244
. . . . . . . . . . . . . . . . . . . . . 245
Storage Array Profile. . . . . . . . . . . . . . . . . . 246
Viewing the Logical Associations Viewing the Physical Associations
. . . . . . . . . . . 247
. . . . . . . . . . 248
Finding Nodes . . . . . . . . . . . . . . . . . . . . . 248
Using Go To
. . . . . . . . . . . . . . . . . . . . . . . 250
Recovering From an Unresponsive Storage Array Condition
Locating a Physical Disk
. . . . . . . . . . . . . . . . 251
. . . . . . . . . . . . . . . . 253
Locating an Expansion Enclosure . . . . . . . . . . . 255
Capturing the State Information SMrepassist Utility Unidentified Devices
. . . . . . . . . . . . . . . . . . . 257
. . . . . . . . . . . . . . . . . . 258
. . . . . . . . . . . . 256
20 Troubleshooting: Your Array . . . . . . . . . 263
16 Contents
Recovering From an Unidentified Storage Array
. . . . . . . . . . . . . . . . . . . . . . 258
Starting or Restarting the Host Context Agent Software
. . . . . . . . . . . . . . . . . . . . . 260
Safety First—For you and Your Array . . . . . . . . . 263
Troubleshooting Storage Array Startup Failure
. . . . . . . . . . . . . . . . . . . . . 263
Troubleshooting Loss of Communication . . . . . . . . 263
Troubleshooting External Connections
. . . . . . . . . 263
Troubleshooting Power Supply/Cooling Fan Module
Troubleshooting Array Cooling Problems
. . . . . . . . . . . . . . . . . . . . . . . . 264
. . . . . . . . 265
Troubleshooting Expansion Enclosure Management Modules
. . . . . . . . . . . . . . . . . . 265
Troubleshooting RAID Controller Modules . . . . . . . 267
Troubleshooting Hard Drives
. . . . . . . . . . . . . . 268
Troubleshooting Array and Expansion Enclosure Connections
Troubleshooting a Wet Storage Array
. . . . . . . . . . . . . . . . . 269
. . . . . . . . . . 269
Troubleshooting a Damaged Array . . . . . . . . . . . 270
Troubleshooting RAID Controller Modules
Conditions
. . . . . . . . . . . . . . . . . . . . . . 271
. . . . . . . 271
Invalid Storage Array. . . . . . . . . . . . . . . . 271
ECC Errors PCI Errors Critical Conditions Noncritical Conditions
. . . . . . . . . . . . . . . . . . . . . 271
. . . . . . . . . . . . . . . . . . . . . . 272
. . . . . . . . . . . . . . . . . 272
. . . . . . . . . . . . . . . 272
21 Getting Help . . . . . . . . . . . . . . . . . . . . . . 273
Locating Your System Service Tag . . . . . . . . . . . 273
Contacting Dell Documentation Feedback
. . . . . . . . . . . . . . . . . . . . . 273
. . . . . . . . . . . . . . . . 274
Contents 17
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
18 Contents
1

Introduction

NOTE: Unless specified, MD3200i Series represents Dell PowerVault MD3200i and
Dell PowerVault MD3220i storage arrays.
WARNING: See the Safety, Environmental, and Regulatory Information document
for important safety information before following any procedures listed in this document.

About This Document

This guide familiarizes you with the functions of the Dell PowerVault MD3200i Series storage array. The guide is organized according to the tasks that you must complete after receiving your MD3200i Series storage array. The tasks are:
Planning—Information about the storage array and its features. Configuration—Tasks that must be completed to ensure that your storage
array performs optimally. Management—Tasks that may be performed to ensure that the storage array
components are up to date and performing properly, including removal and installation of storage array components.
Troubleshooting—Tasks that you must complete to resolve problems that may occur with the storage array.
Additional information on these and other topics can be found in the Dell PowerVault MD3200i and MD3220i Storage Array Deployment Guide at dell.com/support/manuals.

Inside the Box of the Dell PowerVault MD3200i Series Storage Array

Your MD3200i Series product package includes:
Dell PowerVault MD3200i
Power cables
Front bezel (optional)
Series
storage array
Introduction 19
Mounting rails (2) (optional)
MD3200i
Rack Installation Instructions
Getting Started With Your System
features, setting up your enclosure, and technical specifications).
Series
resource media
.
(provides an overview of enclosure

MD3200i Series Storage Array

The Dell PowerVault MD3200i Series is a 2U rack-mounted external redundant array of independent disks (RAID) storage array capable of accommodating up to twelve 3.5" or twenty four 2.5" 6.0-Gbps Serial­Attached SCSI (SAS) disks. The MD3200i Series storage arrays can be daisy­chained with MD1200 Series expansion enclosures, providing access to a maximum of 120 disks (or 192 disks with Premium Feature activation) in the entire storage system. Connectivity between the storage array and the host server is provided by a standard Ethernet connection.

Dell PowerVault Modular Disk Stor ag e Man ager

Dell PowerVault Modular Disk Storage Manager (MDSM) is a graphical user interface (GUI) application, used to configure and manage one or more MD3200i Series Storage Arrays. The MDSM software is located on the MD3200i Series resource media.

Dell PowerVault Modular Disk Configuration Utility

Dell PowerVault Modular Disk Configuration Utility (MDCU) is an iSCSI configuration wizard that can be used in conjunction with MDSM to simplify the configuration of iSCSI connections. The MDCU software is located on the MD3200i Series resource media.

Other Information You May Need

WARNING: See the safety and regulatory information that shipped with your
system. Warranty information may be included within this document or as a separate document.
•The
20 Introduction
Getting Started Guide
your storage array.
provides an overview of setting up and cabling
•The
Deployment Guide
provides installation and configuration instructions
for both software and hardware.
•The
Storage Manager CLI Guide
provides information about using the
command line interface (CLI).
The Resource media contains all system management tools.
•The
Systems Support Matrix
provides information on supported software
and hardware for MD systems. The document is available at
dell.com/support/manuals
•The
Dell P owerEdge C luster D ocum entation
dell.com/support/manuals
Release notes
or readme files are included to provide last-minute updates
.
is available at
.
to the enclosure or documentation or advanced technical reference material intended for experienced users or technicians.
This document as well as
Guide
is available at
Dell P o werVault MD 1200 Series Installation
dell.com/support/manuals
for users who incorporate
MD1200 expansion enclosures.
•The
Rack Installation Instructions
included with your rack solution
describes how to install your enclosure into a rack.
NOTE: Always check for updates on dell.com/support/manuals and read the
updates first because they often supersede information in other documents.
Introduction 21
22 Introduction
2

Planning: About Your Storage Array

Overview

The MD3200i Series storage array is designed for high availability, offering redundant access to data storage. It features support for both single and dual RAID controller configuration.
The Dell PowerVault MD3200i storage array provides 1.0-Gbps 1000 BaseT connectivity to the host server and enables access to 32 physical hosts.
The MD3200i Series storage array includes:
RAID controller module(s)
•PSU/Fan modules
Disk drives (also called physical disk drives in this document)
A front bezel (optional)
A system enclosure, into which, the other components are plugged
Planning: About Your Storage Array 23

Hardware Features

1
2 3
5
4
6
1
2
3
4
6
5

Front-Panel Features and Indicators

Figure 2-1. Front-Panel Features and Indicators—Dell PowerVault MD3200i
Figure 2-2. Front-Panel Features and Indicators—Dell PowerVault MD3220i
24 Planning: About Your Storage Array
Figure 2-3. Front-Bezel Features and Indicators
1
2
3
Item Indicator, Button, or
Connector
1 Enclosure status LED The enclosure status LED lights when the
2 Power LED The power LED lights green when at least one
Icon Description
enclosure power is on. Lights blue during normal operation. Blinks blue when a host server is identifying the
enclosure or when the system identification button is pressed.
Lights amber as enclosure boots or is reset. Blinks amber when the enclosure is either in a
fault state or the hosts are not using the preferr ed path to a virtual disk.
power supply is supplying power to the enclosure.
Planning: About Your Storage Array 25
Item Indicator, Button, or
Connector
3 Split mode LED This LED must be unlit as the split mode
4 System identification
button
5 Hard drives MD3200i—Up to twelve 3.5" SAS hot-swappable
6Enclosure mode
switch
Icon Description
function is not supported by the MD3200i Series Storage Arrays.
The system identification button on the front control panel can be used to locate a particular enclosure within a rack. When the button is pushed, the system status indicators on the control panel and the RAID controller module(s) blink blue until the button is pushed again.
hard drives. MD3220i—Up to twenty four 2.5" SAS hot-
swappable hard drives. The function of this switch is not applicable to
your storage array. However, if MD1200 Series expansion enclosures are daisy chained to the storage array, the enclosure mode switches of the MD1200 Series expansion enclosures must be set to the Unified-Mode position.
NOTE: This switch must be set before turning on
the MD1200 series expansion enclosure. Changing the switch setting after the expansion enclosure is turned on has no effect on the enclosure configuration until the expansion enclosure goes through a complete power cycle.
26 Planning: About Your Storage Array

Back Panel Features and Indicators

1
23
4
Figure 2-4. Back-Panel Features and Indicators—Dell PowerVault MD3200i Series
1 600 W power supply/cooling fan
module
3 RAID Controller Module 1 4 600 W power supply/cooling fan
2 RAID Controller Module 0
module
Planning: About Your Storage Array 27

Hard-Drive Indicator Patterns

1
2
Figure 2-5. Hard Drive Indicators
1 hard-drive activity indicator (green) 2 hard-drive status indicator (green
28 Planning: About Your Storage Array
and amber)
Drive-Status Indicator Pattern Condition
Off The physical disk is:
• not yet discovered by the host server
•is spun down for removal
• not supported for the RAID con trolle r module or is not in the physical disk slot
NOTE: The drive status indicator remains
off until all hard drives are initialized after system power is turned on. Drives are not ready for insertion or removal during this time.
Steady green Physical disk is online Green flashing (On 250 ms, Off 250 ms) Physical disk is being identified Green flashing (On 400 ms, Off 100 ms) Physical disk rebuilding Amber flashing (On 150 ms, Off 150 ms) Physical disk failed Flashing green, amber, and off (green On
500 ms, amber On 500 ms, Off 1000 ms) Flashing green, amber, and Off (green 3
seconds, amber 3 seconds, and Off 3 seconds)
Physical disk failure predicted (SMART)
Physical disk rebuild aborted

Power Supply and Cooling Fan Features

The MD3200i Series storage array includes two integrated, hot-swappable power supply/cooling fan modules. Both modules must be installed to ensure proper cooling. The system requires at least one of the cooling fans to function to avoid overheating.
A power supply/cooling fan module can be replaced without powering down the system. For information on removing and installing the modules, see "Power Supply/Cooling Fan Module" on page 225.
CAUTION: A power supply/cooling fan module can be removed from a powered-
on system for a maximum period of 5 minutes. Beyond tha t time, the system may automatically shut down to prevent damage.
Planning: About Your Storage Array 29

Power Indicator Codes and Features

1 2
3
5
4
Figure 2-6. Power Indicator Codes and Features
Item LED Type Icon Description
1 DC power The LED lights green when the DC output
voltage is within the limit. If this LED is off, it indicates that the DC output
voltage are not within the limit.
2 Power supply/cooling
fan fault
3 AC power The LED lights green when the AC input voltage
4 Power connector Connect the external power supply to this
5 Power switches (2) The power switch controls the power supply
The LED lights amber when the DC output voltage is not within the limit or a fault with the fan is detected.
If this LED is off, it indicates that no fault condition is present.
is within the limit. If this LED is off, it indicates either there is no
power or the AC input voltage is not within the limit.
connector.
output to the enclosure.
30 Planning: About Your Storage Array
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