Dell PowerVault DP600 User Manual

Dell™ PowerVault™ 600 Systems

Hardware Owner’s Manual

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

____________________

Information in this document is subject to change without notice.
© 2007 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex,
Latitude, PowerEdge, PowerVault, PowerApp, PowerConnect, XPS, and Dell OpenManage are
trademarks of Dell Inc.; Intel is a registered trademark of Intel Corporation; Microsoft, Windows and
MS-DOS are either trademarks or registered trademarks of Microsoft Corporation in the United States
and/or other countries; EMC is a registered trademark of EMC Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.

September 2009 P/N CX181 Rev. A01

Contents

1 About Your System . . . . . . . . . . . . . . . . . 11

System Orientation . . . . . . . . . . . . . . . . . . . 12

Other Information You May Need

. . . . . . . . . . . . 12

Accessing System Features During Startup

Front-Panel Features and Indicators

Hard-Drive Indicator Codes

Back-Panel Features and Indicators

Connecting External Devices

Power Indicator Codes

NIC Indicator Codes

LCD Status Messages

. . . . . . . . . . . . . . . . . 20

. . . . . . . . . . . . . . . . . . . 21

. . . . . . . . . . . . . . . . . . 22

. . . . . . . . . . 14

. . . . . . . . . . . . 17

. . . . . . . . . . 19

. . . . . . . . . . . 20

Solving Problems Described by LCD Status
Messages

Removing LCD Status Messages

System Messages

Warning Messages

Diagnostics Messages

. . . . . . . . . . . . . . . . . . . . . 33

. . . . . . . . . 34

. . . . . . . . . . . . . . . . . . . . 34

. . . . . . . . . . . . . . . . . . . 46

. . . . . . . . . . . . . . . . . 46

. . . . . . 13

Alert Messages . . . . . . . . . . . . . . . . . . . . . 46

Contents 3

2 Using the System Setup Program . . . . . . 47

Entering the System Setup Program . . . . . . . . . . . 47

Responding to Error Messages

Using the System Setup Program

. . . . . . . . . . 47

. . . . . . . . . 48

System Setup Options

Main Screen

CPU Information Screens

Integrated Devices Screen

Serial Communication Screen

System Security Screen

Exit Screen

System and Setup Password Features

Using the System Password

Using the Setup Password

Disabling a Forgotten Password

Baseboard Management Controller Configuration

Entering the BMC Setup Module

BMC Setup Module Options

. . . . . . . . . . . . . . . . . . 48

. . . . . . . . . . . . . . . . . . . . 48

. . . . . . . . . . . . . 51

. . . . . . . . . . . . . 52

. . . . . . . . . . . 54

. . . . . . . . . . . . . . 54

. . . . . . . . . . . . . . . . . . . . . 56

. . . . . . . . . 56

. . . . . . . . . . . . 56

. . . . . . . . . . . . . 59

. . . . . . . . . . . . 60

. . . 61

. . . . . . . . . . 61

. . . . . . . . . . . . 61

3 Installing System Components . . . . . . . . 63

Recommended Tools . . . . . . . . . . . . . . . . . . 63

4 Contents

Opening and Closing the System

Removing the Bezel

. . . . . . . . . . . . . . . . 64

Removing the Peripheral Bay Panel
(Tower Only)

. . . . . . . . . . . . . . . . . . . . 66

Installing the Peripheral Bay Panel
(Tower Only)

Installing the Bezel

. . . . . . . . . . . . . . . . . . . . 67

. . . . . . . . . . . . . . . . . 67

. . . . . . . . . . . . 64

Opening the System . . . . . . . . . . . . . . . . 67

Closing the System

. . . . . . . . . . . . . . . . . 68

Hot-Plug Hard Drives

Before You Begin

Removing a Drive Blank

Installing a Drive Blank

. . . . . . . . . . . . . . . . . . 70

. . . . . . . . . . . . . . . . . . 71

. . . . . . . . . . . . . . 71

. . . . . . . . . . . . . . 72

Removing a Hot-Plug Hard Drive

Installing a Hot-Plug Hard Drive

Replacing a Hard-Drive Carrier

. . . . . . . . . . . . . 74

Removing a Hard Drive From a Hard-Drive
Carrier

. . . . . . . . . . . . . . . . . . . . . . . 74

Installing a SAS Hard Drive Into a SATAu
Drive Carrier

. . . . . . . . . . . . . . . . . . . . 74

Installing a SATA Hard Drive Into a SATA
Drive Carrier

. . . . . . . . . . . . . . . . . . . . 76

Installing a SATA Hard Drive and Interposer
Card Into a SATAu Hard-Drive Carrier

Power Supplies

Removing a Power Supply

Installing a Power Supply

. . . . . . . . . . . . . . . . . . . . . 79

. . . . . . . . . . . . . 79

. . . . . . . . . . . . . 80

Removing the Power Supply Blank

Installing the Power Supply Blank

. . . . . . . . . 72

. . . . . . . . . . 72

. . . . . . . 77

. . . . . . . . 81

. . . . . . . . . 81

Fans

. . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Removing and Installing a Fan

. . . . . . . . . . . 83

Removing or Installing the Cooling Shroud Fan

Expansion Cards

Installing an Expansion Card

Removing an Expansion Card

. . . . . . . . . . . . . . . . . . . . . 87

. . . . . . . . . . . 88

. . . . . . . . . . . 90

. . 85

Contents 5

Internal SCSI Tape Backup Unit . . . . . . . . . . . . . 91

Removing an Internal SCSI Tape Backup Unit

Installing an Internal SCSI Tape Backup Unit

. . . 91

. . . 93

Optical Drive

Removing an Optical Drive

Installing an Optical Drive

Diskette Drive

Removing the Diskette Drive

. . . . . . . . . . . . . . . . . . . . . . . 94

. . . . . . . . . . . . . 94

. . . . . . . . . . . . . 95

. . . . . . . . . . . . . . . . . . . . . . 97

. . . . . . . . . . . . 97

Installing the Diskette Drive Into the Drive

. . . . . . . . . . . . . . . . . . . . . . . 99

Carrier

Installing the Diskette Drive

System Battery

. . . . . . . . . . . . . . . . . . . . . . 101

. . . . . . . . . . . . 99

Replacing the System Battery

Cooling Shroud

. . . . . . . . . . . . . . . . . . . . . 103

Removing the Cooling Shroud

Installing the Cooling Shroud

Fan Brackets

. . . . . . . . . . . . . . . . . . . . . . . 105

. . . . . . . . . . . . 105

Removing the Center Fan Bracket

Replacing the Center Fan Bracket

Removing the Back Fan Bracket

Replacing the Back Fan Bracket

. . . . . . . . . . . 101

. . . . . . . . . . . 103

. . . . . . . . . 105

. . . . . . . . . 106

. . . . . . . . . . 106

. . . . . . . . . . 106

6 Contents

Memory

. . . . . . . . . . . . . . . . . . . . . . . . . 107

General Memory Module Installation
Guidelines

. . . . . . . . . . . . . . . . . . . . . 109

Non-Optimal Memory Configurations

Memory Sparing Support

Memory Mirroring Support

Installing Memory Modules

Removing Memory Modules

. . . . . . . 109

. . . . . . . . . . . . . 109

. . . . . . . . . . . . . 110

. . . . . . . . . . . . 110

. . . . . . . . . . . . 112

RAC Card . . . . . . . . . . . . . . . . . . . . . . . . . 113

Removing a RAC Card

Installing a RAC Card

. . . . . . . . . . . . . . . 113

. . . . . . . . . . . . . . . . 114

Activating the Integrated NIC TOE

Microprocessor

. . . . . . . . . . . . . . . . . . . . . 117

Replacing a Processor

1x8 SAS Backplane Board

. . . . . . . . . . . 116

. . . . . . . . . . . . . . . 117

. . . . . . . . . . . . . . . 121

Removing the 1x8 SAS Backplane Board

Installing the 1x8 SAS Backplane Board

Optional 1x2 Flex Bay Drive Bracket

. . . . . . . . . . 123

Removing the 1x2 Flex Bay Drive Bracket

Installing the 1x2 Flex Bay Drive Bracket

SAS Controller Daughter Card

. . . . . . . . . . . . . 126

Replacing the SAS RAID Controller Daughter
Card Battery

. . . . . . . . . . . . . . . . . . . . 126

Removing the SAS Controller Daughter Card

Installing the SAS Controller Daughter Card

Cabling the SAS Backplane Boards

Cable Requirements

. . . . . . . . . . . . . . . . 129

. . . . . . . . . . 129

Cabling the SAS Controller (Non-RAID)

Cabling the SAS RAID Controller

. . . . . 121

. . . . . 122

. . . . . 123

. . . . . 125

. . . 127

. . . 129

. . . . . . 130

. . . . . . . . . 130

Configuring the Boot Drive

. . . . . . . . . . . . . . . 133

Control Panel Assembly (Service-Only Procedure)

Removing the Control Panel Assembly

Installing the Control Panel Assembly

System Board (Service-Only Procedure)

Removing the System Board

Installing the System Board

. . . . . . . . . . . . 136

. . . . . . . . . . . . 139

. . . . . . 133

. . . . . . . 135

. . . . . . . . 136

Contents 7

. . 133

Power Distribution Board (Service-Only Procedure) . . 141

Removing the Power Distribution Board

Installing the Power Distribution Board

. . . . . . 141

. . . . . . 142

4 Troubleshooting Your System . . . . . . . . 145

Safety First—For You and Your System . . . . . . . . . 145

Start-Up Routine

Checking the Equipment

. . . . . . . . . . . . . . . . . . . . . 145

. . . . . . . . . . . . . . . . . 146

Troubleshooting IRQ Assignment Conflicts

Troubleshooting External Connections

Troubleshooting the Video Subsystem

Troubleshooting the Keyboard

Troubleshooting the Mouse

Troubleshooting Basic I/O Functions

. . . . . . . . . . . 148

. . . . . . . . . . . . 149

. . . . . . . . . . 150

Troubleshooting a Serial I/O Device

Troubleshooting a USB Device

Troubleshooting a NIC

. . . . . . . . . . . . . . . . . . 152

Troubleshooting a Wet System

Troubleshooting a Damaged System

Troubleshooting the System Battery

Troubleshooting Power Supplies

. . . . . . . . . . . 151

. . . . . . . . . . . . . 153

. . . . . . . . . . 154

. . . . . . . . . . 154

. . . . . . . . . . . . 155

Troubleshooting System Cooling Problems

Troubleshooting a Fan

. . . . . . . . . . . . . . . 157

. . . . 146

. . . . . . . 147

. . . . . . . 147

. . . . . . . . 150

. . . . . . . 156

8 Contents

Troubleshooting System Memory

Troubleshooting a Diskette Drive

. . . . . . . . . . . . 158

. . . . . . . . . . . . 160

Troubleshooting an Optical Drive . . . . . . . . . . . . 162

Troubleshooting an External SCSI Tape Drive

Troubleshooting a Hard Drive

. . . . . . . . . . . . . . 164

. . . . . 163

Troubleshooting a SAS or SAS RAID Controller
Daughter Card

Troubleshooting Expansion Cards

Troubleshooting the Microprocessors

. . . . . . . . . . . . . . . . . . . . . . 166

. . . . . . . . . . . 168

. . . . . . . . . 169

5 Running the System Diagnostics . . . . . 173

Using Server Administrator Diagnostics . . . . . . . . 173

System Diagnostics Features

When to Use the System Diagnostics

Running the System Diagnostics

System Diagnostics Testing Options

Using the Custom Test Options

Selecting Devices for Testing

Selecting Diagnostics Options

Viewing Information and Results

. . . . . . . . . . . . . . 173

. . . . . . . . . . 174

. . . . . . . . . . . . 174

. . . . . . . . . . 174

. . . . . . . . . . . . . 175

. . . . . . . . . . . 175

. . . . . . . . . . . 175

. . . . . . . . . 175

6 Jumpers and Connectors . . . . . . . . . . . 177

System Board Jumpers . . . . . . . . . . . . . . . . . 177

System Board Connectors

. . . . . . . . . . . . . . . . 179

Contents 9

SAS Backplane Connectors . . . . . . . . . . . . . . . 182

Disabling a Forgotten Password

. . . . . . . . . . . . 183

7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 185

Technical Assistance . . . . . . . . . . . . . . . . . . 185

Online Services

AutoTech Service

Automated Order-Status Service

Technical Support Service

. . . . . . . . . . . . . . . . . . . 185

. . . . . . . . . . . . . . . . . . 186

. . . . . . . . . 187

. . . . . . . . . . . . . 187

Dell Enterprise Training and Certification . . . . . . . 187

Problems With Your Order

Product Information

Returning Items for Warranty Repair or Credit

Before You Call

Contacting Dell

. . . . . . . . . . . . . . . . . . . . . 190

. . . . . . . . . . . . . . . . . . . . . 190

. . . . . . . . . . . . . . . . 187

. . . . . . . . . . . . . . . . . . . 187

. . . . . 188

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Index

10 Contents

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

About Your System

This section describes the physical, firmware, and software interface features
that provide and ensure the essential functioning of your system. The physical
connectors on your system’s front and back panels provide convenient
connectivity and system expansion capability. The system firmware,
applications, and operating systems monitor the system and component
status and alert you when a problem arises. System conditions can be
reported by any of the following:

• Front or back panel indicators

• System messages

• Warning messages

• Diagnostics messages

• Alert messages

This section describes each type of message, lists the possible causes, and
provides steps to resolve any problems indicated by a message. The system
indicators and features are illustrated in this section.

About Your System 11

System Orientation

2

1

Figure 1-1 shows the rack and tower versions of your system. The illustrations
in this document are based on the rack version, unless otherwise indicated.

Figure 1-1. Tower and Rack-Mount Orientations

1 system control panel (rack) 2 system control panel (tower)

Other Information You May Need

CAUTION: The Product Information Guide provides important safety and

regulatory information. Warranty information may be included within this
document or as a separate document.

•The

•The

• CDs included with your system provide documentation and tools for

12 About Your System

Rack Installation Guide

with your rack solution describe how to install your system into a rack.

Getting Started Guide

up your system, and technical specifications.

configuring and managing your system.

and

Rack Installation Instructions

provides an overview of system features, setting

included

• Systems management software documentation describes the features,
requirements, installation, and basic operation of the software.

• Operating system documentation describes how to install (if necessary),
configure, and use the operating system software.

• Documentation for any components you purchased separately provides
information to configure and install these options.

• Updates are sometimes included with the system to describe changes to
the system, software, and/or documentation.

NOTE: Always check for updates on support.dell.com and read the updates

first because they often supersede information in other documents.

• Release notes or readme files may be included to provide last-minute
updates to the system or documentation or advanced technical reference
material intended for experienced users or technicians.

Accessing System Features During Startup

Table 1-1 describes keystrokes that may be entered during startup to access
system features. If your operating system begins to load before you enter the
keystroke, allow the system to finish booting, and then restart your system
and try again.

Table 1-1. Keystrokes for Accessing System Features

Keystroke Description

<F2> Enters the System Setup program. See "Using the System Setup

Program" on page 47.

<F10> Opens the utility partition, allowing you to run the system diagnostics.

See "Running the System Diagnostics" on page 174.

<Ctrl+E> Enters the Baseboard Management Controller (BMC) Management

Utility, which allows access to the system event log (SEL). See the BMC
User’s Guide for more information on setup and use of BMC.

<Ctrl+C> Enters the SAS Configuration Utility. See your SAS adapter User’s

Guide for more information.

<Ctrl+R> Enters the RAID configuration utility, which allows you to configure an

optional RAID card. For more information, see the documentation for
your RAID card.

About Your System 13

Table 1-1. Keystrokes for Accessing System Features (continued)

9

10

11

7

6

1

4

2

5

8

3

Keystroke Description

<Ctrl+S> Option is displayed only if you have PXE support enabled through the

System Setup Program (see "Integrated Devices Screen" on page 52).
This keystroke allows you to configure NIC settings for PXE boot. For
more information, see the documentation for your integrated NIC.

<Ctrl+D> If you have the optional Dell Remote Access Controller (DRAC), this

keystroke allows access to selected DRAC configuration settings. See
the DRAC User’s Guide for more information on setup and use of
DRAC.

Front-Panel Features and Indicators

Figure 1-2 shows the controls, indicators, and connectors located behind the
optional rack bezel on the system's front panel. Table 1-2 provides component
descriptions.

Figure 1-2. Front-Panel Features and Indicators

14 About Your System

Table 1-2. Front-Panel Components

Item Component Icon Description

1 Power-on indicator,

power button

The power-on indicator lights when
the system power is on.

The power button controls the DC
power supply output to the system.

NOTE: If you turn off the system using

the power button and the system is
running an ACPI-compliant operating
system, the system performs a graceful
shutdown before the power is turned
off. If the system is not running an ACPI­compliant operating system, the power
is turned off immediately after the
power button is pressed.

2 NMI button Used to troubleshoot software and

device driver errors when using certain
operating systems. This button can be
pressed using the end of a paper clip.

Use this button only if directed to do
so by qualified support personnel or by
the operating system's documentation.

3 System identification

button

The identification buttons on the
front and back panels can be used to
locate a particular system within a
rack. When one of these buttons is
pushed, the LCD panel on the front
and the blue system status indicator
on the back blink until one of the
buttons is pushed again.

About Your System 15

Table 1-2. Front-Panel Components (continued)

Item Component Icon Description

4 LCD panel Provides system ID, status information,

and system error messages.

The LCD lights during normal system
operation. Both the system
management software and the
identification buttons located on the
front and back of the system can cause
the LCD to flash blue to identify a
particular system.

The LCD lights amber when the
system needs attention, and the LCD
panel displays an error code followed
by descriptive text.

NOTE: If the system is connected to AC

power and an error has been detected, the
LCD lights amber regardless of whether
the system has been powered on.

5 USB connectors (2) Connects USB 2.0-compliant devices

to the system.

6 Video connector Connects a monitor to the system.

7 Diskette drive Optional.

8 Hard drives Eight hot-pluggable bays for 3.5-inch

SAS or SATA hard drives connected to
a 1x8 SAS backplane.

9 Flex bay Optional flex bay drive bracket with

1x2 SAS backplane for two additional

3.5-inch, hot-pluggable SAS or SATA
hard drives.

10 Tape backup unit Optional half-height SCSI tape

backup unit (requires optional SCSI
controller). Optional full-height SCSI
tape backup unit also available.

11 Optical drive Optional.

16 About Your System

Hard-Drive Indicator Codes

1

2

The hard-drive carriers have two indicators—the drive-activity indicator and the
drive-status indicator. See
indicator lights to indicate the status of the drive. In non-RAID configurations,
only the drive-activity indicator lights; the drive-status indicator is off.

Figure 1-3. Hard-Drive Indicators

Figure 1-3

. In RAID configurations, the drive-status

1 drive-status indicator

(green and amber)

2 green drive-activity

indicator

About Your System 17

Table 1-3 lists the drive indicator patterns for RAID hard drives. Different
patterns are displayed as drive events occur in the system. For example, if a hard
drive fails, the "drive failed" pattern appears. After the drive is selected for
removal, the "drive being prepared for removal" pattern appears, followed by the
"drive ready for insertion or removal" pattern. After the replacement drive is
installed, the "drive being prepared for operation" pattern appears, followed by
the "drive online" pattern.

NOTE: For non-RAID configurations, only the drive-activity indicator is active.

The drive-status indicator is off.

Table 1-3. Hard-Drive Indicator Patterns for RAID

Condition Drive-Status Indicator Pattern

Identify drive/preparing
for removal

Drive ready for insertion or
removal

Drive predicted failure Blinks green, amber, and off.

Drive failed Blinks amber four times per second.

Drive rebuilding Blinks green slowly.

Drive online Steady green.

Rebuild aborted Blinks green three seconds, amber three seconds, and

Blinks green two times per second

Off

off six seconds.

18 About Your System

Back-Panel Features and Indicators

1

5

10

8

13

12

4

9

3

7

2

6

11

Figure 1-4 shows the controls, indicators, and connectors located on the
system's back panel.

Figure 1-4. Back-Panel Features and Indicators

1 serial connector 2 video connector 3 USB connectors (4)

4 NIC1 connector 5 NIC2 connector 6 remote access

7 expansion-card slots (6) 8 system status

10 system status indicator

connector

13 power supply 1

indicator

11 power supply 2

(optional)

connector (optional)

9 system identification

button

12 power supply status

indicators

About Your System 19

Connecting External Devices

When connecting external devices to your system, follow these guidelines:

• Most devices must be connected to a specific connector and device drivers
must be installed before the device operates properly. (Device drivers are
normally included with your operating system software or with the device
itself.) See the documentation that accompanied the device for specific
installation and configuration instructions.

• Always attach an external device while your system and the device are
turned off. Next, turn on any external devices before turning on the system
(unless the documentation for the device specifies otherwise).

See "Using the System Setup Program" on page 47 for information about
enabling, disabling, and configuring I/O ports and connectors.

Power Indicator Codes

The power button on the front panel controls the power input to the system's
power supplies. The power indicator lights green when the system is on.

The indicators on the optional redundant power supplies show whether
power is present or whether a power fault has occurred (see Table 1-4 and
Figure 1-5).

Table 1-4. Redundant Power Supply Indicators

Indicator Function

Power supply status Green indicates that the power supply is operational.

Power supply fault Amber indicates a problem with the power supply.

AC line status Green indicates that a valid AC source is connected to the

power supply.

20 About Your System

Figure 1-5. Redundant Power Supply Indicators

3

2

1

1

2

1 power supply status 2 power supply fault 3 AC line status

NIC Indicator Codes

Each NIC on the back panel has an indicator that provides information on
network activity and link status. See Figure 1-6. Table 1-5 lists the NIC
indicator codes.

Figure 1-6. NIC Indicators

1 link indicator 2 activity indicator

About Your System 21

Table 1-5. NIC Indicator Codes

Indicator Indicator Code

Link and activity indicators
are off

Link indicator is green The NIC is connected to a valid link partner on

Activity indicator is amber
blinking

The NIC is not connected to the network.

the network.

Network data is being sent or received.

LCD Status Messages

The system's control panel LCD provides status messages to signify when the
system is operating correctly or when the system needs attention. The LCD
lights blue to indicate a normal operating condition and lights amber to
indicate an error condition. The LCD scrolls a message that includes a status
code followed by descriptive text.

Table 1-6 lists the LCD status messages that can occur and the probable
cause for each message. The LCD messages refer to events recorded in the
system event log (SEL). For information on the SEL and configuring system
management settings, see the systems management software documentation.

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

NOTE: If your system fails to boot, press the System ID button for at least five

seconds until an error code appears on the LCD. Record the code, then see
"Getting Help" on page 185.

22 About Your System

Table 1-6. LCD Status Messages

Code Text Causes Corrective Actions

N/A

E1000 FAILSAFE,

E1114 Temp Ambient Ambient system temperature

E1116 Temp Memory Memory has exceeded

E1210 CMOS Batt CMOS battery is missing, or

E1211 ROMB Batt RAID battery is either

E12

E1229 CPU # VCORE Processor # VCORE voltage

SYSTEM NAME

Call Support

nn XX

PwrGd Specified voltage regulator

A 62-character string that
can be defined by the user in
the System Setup program.

SYSTEM NAME

The
under the following
conditions:

• The system is powered on.

• The power is off and
active POST errors are
displayed.

is out of acceptable range.

acceptable temperature and
has been disabled to prevent
damage to the components.

the voltage is out of
acceptable range.

missing, bad, or unable to
recharge due to thermal
issues.

has failed.

regulator has failed.

displays

This message is for
information only.

You can change the
system string in the
System Setup program.
See "Using the System
Setup Program" on
page 47.

See "Getting Help" on
page 185.

See "Troubleshooting
System Cooling
Problems" on page 156.

See "Troubleshooting
System Cooling
Problems" on page 156.

See "Troubleshooting the
System Battery" on
page 154.

Reseat the RAID battery.
See "Replacing the SAS
RAID Controller
Daughter Card Battery"
on page 126, and
"Troubleshooting System
Cooling Problems" on
page 156.

See "Getting Help" on
page 185.

See "Getting Help" on
page 185.

About Your System 23

Table 1-6. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1310 RPM Fan ## RPM of specified cooling fan

is out of acceptable
operating range.

E1313 Fan

Redundancy

E1410 CPU # IERR Specified microprocessor is

The system is no longer fan­redundant. Another fan
failure will put the system at
risk of over-heating.

reporting a system error.

See "Troubleshooting
System Cooling
Problems" on page 156.

Check control panel LCD
for additional scrolling
messages. See
"Troubleshooting System
Cooling Problems" on
page 156.

See your system’s

Information Update Tech
Sheet located on

support.dell.com for the
most current system
information. If the problem
persists, see "Getting Help"
on page 185.

24 About Your System

Table 1-6. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1414 CPU #

Thermtrip

Specified microprocessor is
out of acceptable
temperature range and has
halted operation.

See "Troubleshooting
System Cooling Problems"
on page 156. If the problem
persists, ensure that the
microprocessor heat sinks
are properly installed. See
"Troubleshooting the
Microprocessors" on
page 169.

NOTE: The LCD continues

to display this message
until the system’s power
cord is disconnected and
reconnected to the AC
power source, or the SEL
is cleared using either
Server Assistant or the
BMC Management Utility.
See the Dell OpenManage

Baseboard Management
Controller User’s Guide for

information about these
utilities.

E1418 CPU #

Presence

E141C CPU Mismatch Processors are in a

Specified processor is
missing or bad, and the
system is in an unsupported
configuration

configuration unsupported
by Dell.

See "Troubleshooting the
Microprocessors" on
page 169.

Ensure that your
processors match and
conform to the type
described in the
Microprocessor Technical
Specifications outlined in
your system’s Getting
Started Guide.

About Your System 25

Table 1-6. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E141F CPU Protocol The system BIOS has

reported a processor protocol
error.

E1420 CPU Bus PERR The system BIOS has

reported a processor bus
parity error.

E1421 CPU Init The system BIOS has

reported a processor
initialization error.

E1422 CPU Machine

Chk

E1610 PS # Missing No power is available from

E1614 PS # Status No power is available from

E1618 PS #

Predictive

E161C PS # Input

Lost

The system BIOS has
reported a machine check
error.

the specified power supply;
specified power supply is
improperly installed or faulty.

the specified power supply;
specified power supply is
improperly installed or faulty.

Power supply voltage is out
of acceptable range; specified
power supply is improperly
installed or faulty.

Power source for specified
power supply is unavailable,
or out of acceptable range

See "Getting Help" on
page 185.

See "Getting Help" on
page 185.

See "Getting Help" on
page 185.

See "Getting Help" on
page 185.

See "Troubleshooting
Power Supplies" on
page 155.

See "Troubleshooting
Power Supplies" on
page 155.

See "Troubleshooting
Power Supplies" on
page 155.

Check the AC power
source for the specified
power supply. If problem
persists, see
"Troubleshooting Power
Supplies" on page 155.

26 About Your System

Table 1-6. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1620 PS # Input

Range

Power source for specified
power supply is unavailable,
or out of acceptable range

Check the AC power
source for the specified
power supply. If problem
persists, see
"Troubleshooting Power
Supplies" on page 155.

E1624 PS

Redundancy

The power supply subsystem
is no longer redundant. If the
last supply fails, the system

See "Troubleshooting
Power Supplies" on
page 155.

will go down.

E1710 I/O Channel

Chk

The system BIOS has
reported an I/O channel

See "Getting Help" on
page 185.

check error.

E1711 PCI PERR B##

D## F##
PCI PERR

Slot #

E1712 PCI SERR B##

D## F##
PCI SERR

Slot #

The system BIOS has
reported a PCI parity error
on a component that resides
in PCI configuration space at
bus ##, device ##,
function ##.

The system BIOS has
reported a PCI parity error
on a component that resides
in PCI slot #.

The system BIOS has
reported a PCI system error
on a component that resides
in PCI configuration space at
buss ##, device ##,
function ##.

The system BIOS has
reported a PCI system error
on a component that resides
in slot #.

Remove and reseat the
PCI expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 168.

If the problem persists,
the system board is faulty.
See "Getting Help" on
page 185.

Remove and reseat the
PCI expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 168.

If the problem persists,
the system board is faulty.
See "Getting Help" on
page 185.

About Your System 27

Table 1-6. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1714 Unknown Err The system BIOS has

determined that there has
been an error in the system,
but is unable to determine
its origin.

E171F PCIE Fatal

Err B## D##
F##

PCIE Fatal
Err Slot #

E1810 HDD ## Fault The SAS subsystem has

E1811 HDD ## Rbld

Abrt

E1812 HDD ##

Removed

E1913 CPU &

Firmware
Mismatch

The system BIOS has
reported a PCIe fatal error on
a component that resides in
PCI configuration space at
bus ##, device ##,
function ##.

The system BIOS has
reported a PCIe fatal error on
a component that resides in
slot #.

determined that hard drive
## has experienced a fault.

The specified hard drive has
experienced a rebuild abort.

The specified hard drive has
been removed from the
system.

The BMC firmware does not
support the CPU.

See "Getting Help" on
page 185.

Remove and reseat the
PCI expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 168.

If the problem persists,
the system board is faulty.
See "Getting Help" on
page 185.

See "Troubleshooting a
Hard Drive" on page 164.

See "Troubleshooting a
Hard Drive" on page 164.
If the problem persists,
see your RAID
documentation.

Information only.

Update to the latest BMC
firmware. See the BMC
User’s Guide for more
information on setup and
use of BMC.

28 About Your System

Table 1-6. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1A10 PBD Pwr

Cable

E1A14 SAS Cable A SAS cable A is unseated,

E1A15 SAS Cable B SAS cable B is unseated,

E1A16 SAS Cable FB Flex bay SAS cable is

E1A17 Pwr Cable FB Flex bay power cable is

The power distribution
board power cable is
unseated, missing, or bad.

missing, or bad.

missing, or bad.

unseated, missing, or bad.

unseated, missing, or bad.

Ensure that the power
distribution board power
cable is seated properly.
If the problem persists,
replace the power
distribution board power
cable. See "Installing the
Power Distribution
Board" on page 142.

Check the cable
connection to the SAS
backplane. See "Cabling
the SAS Backplane
Boards" on page 129.

Check the cable
connection to the SAS
backplane. See "Cabling
the SAS Backplane
Boards" on page 129.

Check the cable
connection to the SAS
backplane. See "Cabling
the SAS Backplane
Boards" on page 129.

Check the power cable
connection to the flex bay
backplane. See "Installing
the 1x2 Flex Bay Drive
Bracket" on page 125.

About Your System 29

Table 1-6. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1A18 PDB Ctrl

Cable

E2010 No Memory No memory is installed in

E2011 Mem Config

Err

E2012 Unusable

Memory

E2013 Shadow BIOS

Fail

E2014 CMOS Fail CMOS failure. CMOS RAM

E2015 DMA

Controller

E2016 Int

Controller

E2017 Timer Fail Timer refresh failure. See "Getting Help" on

E2018 Prog Timer Programmable interval timer

E2019 Parity Error Parity error. See "Getting Help" on

The power distribution
board control cable is
unseated, missing, or bad.

the system.

Memory detected, but is not
configurable. Error detected
during memory
configuration.

Memory is configured, but
not usable. Memory
subsystem failure.

The system BIOS failed to
copy its flash image into
memory.

not functioning properly.

DMA controller failure. See "Getting Help" on

Interrupt controller failure. See "Getting Help" on

error

Ensure that the power
distribution board control
cable is seated properly. If
the problem persists,
replace the power
distribution board control
cable. See "Installing the
Power Distribution
Board" on page 142.

Install memory. See
"Memory" on page 107.

See "Troubleshooting
System Memory" on
page 158.

See "Troubleshooting
System Memory" on
page 158.

See "Troubleshooting
System Memory" on
page 158.

See "Getting Help" on
page 185.

page 185.

page 185.

page 185.

See "Getting Help" on
page 185.

page 185.

30 About Your System

Table 1-6. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E201A SIO Err SIO failure. See "Getting Help" on

page 185.

E201B Kybd

Controller

E201C SMI Init System management

E201D Shutdown

Test

E201E POST Mem

Test

E201F DRAC Config Dell remote access controller

E2020 CPU Config CPU configuration failure. Check screen for specific

E2021 Memory

Population

E2022 POST Fail General failure after video. Check screen for specific

E2110 MBE DIMM ##

& ##

Keyboard controller failure. See "Getting Help" on

page 185.

See "Getting Help" on
interrupt (SMI) initialization
failure.

BIOS shutdown test failure. See "Getting Help" on

BIOS POST memory test
failure.

(DRAC) configuration
failure.

Incorrect memory
configuration. Memory
population order incorrect.

One of the DIMMs in the set
implicated by "## & ##"
has had a memory multi-bit
error (MBE).

page 185.

page 185.

See "Troubleshooting

System Memory" on

page 158. If problem

persists, see "Getting

Help" on page 185.

Check screen for specific

error messages.

Ensure that DRAC cables

and connectors are

properly seated. If

problem persists, see your

DRAC documentation.

error messages.

Check screen for specific

error messages. See

"Troubleshooting System

Memory" on page 158.

error messages.

See "Troubleshooting

System Memory" on

page 158.

About Your System 31

Table 1-6. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E2111 SBE Log

Disable DIMM
##

E2112 Mem Spare

DIMM ##

E2113 Mem Mirror

DIMM ## & ##

E2118 Fatal NB Mem

CRC

E2119 Fatal SB Mem

CRC

I1910 Intrusion System cover has been

The system BIOS has
disabled memory single-bit
error (SBE) logging, and will
not resume logging further
SBEs until the system is
rebooted. "##" represents
the DIMM implicated by the
BIOS.

The system BIOS has spared
the memory because it has
determined that the memory
had too many errors. "## &
##" represents the DIMM
pair implicated by the BIOS.

They system BIOS has
disabled memory mirroring
because it has determined
that one half of the mirror
has had too many errors.
"## & ##" represents the
DIMM pair implicated by
the BIOS.

One of the connections in

Fully Buffered DIMM

the

FBD) memory subsystem

(

link on the Northbound side
has failed.

One of the connections in
the FBD memory subsystem
link on the Southbound side
has failed.

removed.

See "Troubleshooting
System Memory" on
page 158.

See "Troubleshooting
System Memory" on
page 158.

See "Troubleshooting
System Memory" on
page 158.

See "Troubleshooting
System Memory" on
page 158.

See "Troubleshooting
System Memory" on
page 158.

Information only.

32 About Your System

Table 1-6. LCD Status Messages (continued)

Code Text Causes Corrective Actions

I1911 >3 ERRs Chk

Log

I1912 SEL Full System Event Log is full of

W1228 ROMB Batt <

24hr

LCD overflow message.

A maximum of three error
messages can display
sequentially on the LCD.
The fourth message displays
as the standard overflow
message.

events, and is unable to log
any more events.

Warns predictively that the
RAID battery has less than
24 hours of charge left.

Check the SEL for details

on the events.

Clear the log by deleting

event entries.

Replace RAID battery.

See "Replacing the SAS

RAID Controller

Daughter Card Battery"

on page 126.

NOTE: For the full name of an abbreviation or acronym used in this table, see the

"Glossary" on page 215.

Solving Problems Described by LCD Status Messages

When a single message appears on the status LCD, locate the code in
Table 1-6 and perform the suggested corrective action. The code on the LCD
can often specify a very precise fault condition that is easily corrected. For
example, if the code
microprocessor is not installed in socket 1.

E0780 MISSING CPU 1 appears, you know that a

In contrast, you might be able to determine the problem if multiple related
errors occur. For example, if you receive a series of messages indicating
multiple voltage faults, you might determine that the problem is a failing
power supply.

About Your System 33

Removing LCD Status Messages

For faults associated with sensors, such as temperature, voltage, fans, and so
on, the LCD message is automatically removed when that sensor returns to a
normal state. For example, if temperature for a component goes out of range,
the LCD displays the fault; when the temperature returns to the acceptable
range, the message is removed from the LCD. For other faults, you must take
action to remove the message from the display:

• Clear the SEL — You perform this task from the system management
software, but you will lose the event history for the system.

• Power cycle — Turn off the system and disconnect it from the electrical
outlet; wait approximately ten seconds, reconnect the power cable, and
restart the system.

Either of the preceding actions will remove fault messages and return the
status indicators and LCD colors to the normal state. Error messages will
reappear under the following conditions:

• The sensor returns to a normal state but fails again, resulting in a new
SEL entry.

• A new error event is detected.

• A failure is recorded from another source that maps to the same display
entry.

System Messages

System messages appear on the screen to notify you of a possible problem
with the system. Table 1-7 lists the system messages that can occur and the
probable cause and corrective action for each message.

NOTE: If you receive a system message that is not listed in Table 1-7, check the

documentation for the application that is running when the message appears or the
operating system's documentation for an explanation of the message and
recommended action.

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and

34 About Your System

support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

Table 1-7. System Messages

Message Causes Corrective Actions

Alert! Redundant
memory disabled!
Memory configuration
does not support
redundant memory.

Attempting to update
Remote
Configuration.
Please wait...

BIOS Update Attempt
Failed!

Caution! NVRAM_CLR
jumper is installed
on system board.

CPUs with different
cache sizes
detected!

Decreasing available
memory

Installed memory
modules are not the same
type and size; faulty
memory module(s).

Remote Configuration
request has been detected
and is being processed.

Remote BIOS update
attempt failed.

NVRAM_CLR jumper is
installed. CMOS has
been cleared.

Microprocessors with
different cache sizes are
installed.

Faulty or improperly
installed memory
modules.

Ensure that all memory
modules are of the same
type and size and that they
are properly installed. See
"Memory" on page 107. If
the problem persists, see
"Troubleshooting System
Memory" on page 158.

Wait until the process is
complete.

Retry the BIOS update. If
problem persists, see
"Getting Help" on
page 185.

Remove the NVRAM_CLR
jumper. See Figure 6-1 for
jumper location.

Ensure that all
microprocessors have the
same cache size and that
they are properly installed.
See "Microprocessor" on
page 117.

See "Troubleshooting
System Memory" on
page 158.

About Your System 35

Table 1-7. System Messages (continued)

Message Causes Corrective Actions

DIMM pairs must be
matched in size,
speed, and
technology. The
following DIMM pair
is mismatched:
DIMM x and DIMM y.

DIMMs must be
populated in
sequential order
beginning with slot

1. The following
DIMM is electrically
isolated: DIMM x.

DIMMs should be
installed in pairs.
Pairs must be
matched in size,
speed, and
technology.

Dual-rank DIMM
paired with Single­rank DIMM - The
following DIMM/rank
has been disabled by
BIOS: DIMM x Rank y

Mismatched or
unmatched DIMMs
installed; faulty or
improperly seated
memory module(s).

The specified DIMM is
inaccessible to the system
due to its location.
DIMMs must be
populated in sequential
order, beginning with
slot 1.

Mismatched or
unmatched DIMMs
installed; faulty or
improperly seated
memory module(s). The
system will operate in a
degraded mode with
reduced ECC protection.
Only memory installed in
channel 0 will be
accessible.

Mismatched DIMMs
installed; faulty memory
module(s). The system
has detected a dual-rank
DIMM paired with a
single-rank DIMM. The
second rank of the dual­rank DIMM will be
disabled.

Ensure that all pairs of
memory modules are of the
same type and size and that
they are properly installed.
See "Memory" on page 107.
If the problem persists, see
"Troubleshooting System
Memory" on page 158.

Populate 2, 4, 8, or 12
DIMMs sequentially
beginning with slot 1. See
"Memory" on page 107.

Ensure that all pairs of
memory modules are of the
same type and size and that
they are properly installed.
See "Memory" on page 107.
If the problem persists, see
"Troubleshooting System
Memory" on page 158.

Ensure that all pairs of
memory modules are of the
same type and size and that
they are properly installed.
See "Memory" on page 107.
If the problem persists, see
"Troubleshooting System
Memory" on page 158.

36 About Your System

Table 1-7. System Messages (continued)

Message Causes Corrective Actions

Diskette drive n
seek failure

Diskette read
failure

Diskette subsystem
reset failed

Drive not ready Diskette missing from or

Incorrect configuration
settings in the System
Setup program.

Faulty or improperly
installed diskette drive.

Loose diskette drive
interface cable, or loose
power cable.

Faulty or improperly
inserted diskette.

Faulty or improperly
installed diskette.

improperly inserted in
diskette drive.

Run the System Setup
program to correct the
settings. See "Using the
System Setup Program" on
page 47.

Replace the diskette. If the
problem persists, see
"Troubleshooting a
Diskette Drive" on
page 160.

Reseat diskette drive
interface cable, or power
cable. See "Troubleshooting
a Diskette Drive" on
page 160.

Replace the diskette. If the
problem persists, see
"Troubleshooting a
Diskette Drive" on
page 160.

Replace the diskette. If the
problem persists, see
"Troubleshooting a
Diskette Drive" on
page 160.

Replace the diskette. If the
problem persists, see
"Troubleshooting a
Diskette Drive" on
page 160.

About Your System 37

Table 1-7. System Messages (continued)

Message Causes Corrective Actions

Error: Incorrect
memory
configuration. DIMMs
must be installed in
pairs of matched
memory size, speed,
and technology.

Error: Memory
failure detected.
Memory size reduced.
Replace the faulty
DIMM as soon as
possible.

!!*** Error: Remote
Access Controller
initialization
failure*** RAC
virtual USB devices
may not be
available...

FBD training error:
The following branch
has been disabled:
Branch x

Gate A20 failure Faulty keyboard

Mismatched or
unmatched DIMMs
installed; faulty or
improperly seated
memory module(s).

Faulty or improperly
seated memory
module(s).

Remote Access Controller
initialization failure

The specified branch
(channel pair) contains
DIMMs that are
incompatible with each
other.

controller; faulty system
board.

Ensure that all pairs of
memory modules are of the
same type and size and that
they are properly installed.
See "Memory" on page 107.
If the problem persists, see
"Troubleshooting System
Memory" on page 158.

See "Troubleshooting
System Memory" on
page 158.

Ensure that the Remote
Access Controller is
properly installed. See
"Installing a RAC Card" on
page 114.

Ensure that only Dell­qualified memory is used.
Dell recommends
purchasing memory
upgrade kits directly from
www.dell.com or your Dell
sales agent to ensure
compatibility.

See "Getting Help" on
page 185.

38 About Your System

Table 1-7. System Messages (continued)

Message Causes Corrective Actions

General failure The operating system is

unable to carry out the
command.

Invalid NVRAM
configuration,
Resource Re­allocated

Keyboard Controller
failure

Manufacturing mode
detected

MEMBIST failure ­The following
DIMM/rank has been
disabled by BIOS:
DIMM x Rank y

System detected and
corrected a resource
conflict.

Faulty keyboard
controller; faulty system
board

System is in
manufacturing mode.

Faulty memory
module(s).

This message is usually
followed by specific
information. Note the
information and take the
appropriate action to
resolve the problem.

No action is required.

See "Getting Help" on
page 185.

Reboot to take the system
out of manufacturing
mode.

See "Troubleshooting
System Memory" on
page 158.

About Your System 39

Table 1-7. System Messages (continued)

Message Causes Corrective Actions

Memory address line
failure at

value

read

address

expecting

Faulty or improperly

,

installed memory
modules.

See "Troubleshooting
System Memory" on
page 158.

value

Memory double word
logic failure at

address

expecting
Memory odd/even

logic failure at

address,

expecting
Memory write/read

failure at
read

, read

value

value

value

read

value

value

address

expecting

,

value

Memory tests
terminated by
keystroke.

No boot device
available

POST memory test
terminated by pressing
the spacebar.

Faulty or missing
optical/diskette drive
subsystem, hard drive, or
hard-drive subsystem, or
no boot disk in drive A.

Information only.

Use a bootable diskette,
CD, or hard drive. If the
problem persists, see
"Troubleshooting a
Diskette Drive" on
page 160, "Troubleshooting
an Optical Drive" on
page 162, and
"Troubleshooting a Hard
Drive" on page 164. See
"Using the System Setup
Program" on page 47 for
information about setting
the order of boot devices.

40 About Your System

Table 1-7. System Messages (continued)

Message Causes Corrective Actions

No boot sector on
hard drive

No timer tick
interrupt

Northbound merge
error - The
following DIMM has
been disabled by
BIOS: DIMM x

Incorrect configuration
settings in System Setup
program, or no operating
system on hard drive.

Faulty system board. See "Getting Help" on

The specified DIMM was
unable to establish a
successful data link with
the memory controller.

Check the hard-drive
configuration settings in
the System Setup program.
See "Using the System
Setup Program" on page 47.
If necessary, install the
operating system on your
hard drive. See your
operating system
documentation.

page 185.

See "Troubleshooting
System Memory" on
page 158.

Not a boot diskette No operating system on

diskette.

PCIe Degraded Link
Width Error:
Embedded

nn

Bus#
Expected Link Width

is
Actual Link Width is

/Dev#nn/Func

n

Faulty or improperly
installed PCIe card in the
specified slot.

n

n

PCIe Degraded Link
Width Error: Slot

Expected Link Width

n

is
Actual Link Width is

Faulty or improperly

n

installed PCIe card in the
specified slot.

n

Use a bootable diskette.

Reseat the PCIe card in the
specified slot number. See
"Expansion Cards" on
page 87. If the problem
persists, see "Getting Help"
on page 185.

Reseat the PCIe card in the
specified slot number. See
"Expansion Cards" on
page 87. If the problem
persists, see "Getting Help"
on page 185.

About Your System 41

Table 1-7. System Messages (continued)

Message Causes Corrective Actions

PCIe Training Error:
Embedded

nn

Bus#
PCIe Training Error:

Slot

PCI BIOS failed to
install

Plug & Play
Configuration Error

Read fault
Requested sector not

found

/Dev#nn/Funcn

n

Faulty or improperly
installed PCIe card in the
specified slot.

PCI device BIOS (Option
ROM) checksum failure
is detected during
shadowing. Loose cables
to expansion card(s);
faulty or improperly
installed expansion card.

Error encountered in
initializing PCI device;
faulty system board.

The operating system
cannot read from the
diskette or hard drive, the
system could not find a
particular sector on the
disk, or the requested
sector is defective.

Reseat the PCIe card in the
specified slot number. See
"Expansion Cards" on
page 87. If the problem
persists, see "Getting Help"
on page 185.

Reseat the expansion cards.
Ensure that all appropriate
cables are securely
connected to the expansion
cards. If the problem
persists, see
"Troubleshooting
Expansion Cards" on
page 168.

Install the NVRAM_CLR
jumper and reboot the
system. See Figure 6-1 for
jumper location. If the
problem persists, see
"Troubleshooting
Expansion Cards" on
page 168.

Replace the diskette.
Ensure that the diskette
and hard drive cables are
properly connected. See
"Troubleshooting a USB
Device" on page 151,
"Troubleshooting a
Diskette Drive" on
page 160, or
"Troubleshooting a Hard
Drive" on page 164 for the
appropriate drive(s)
installed in your system.

42 About Your System

Table 1-7. System Messages (continued)

Message Causes Corrective Actions

Remote configuration
update attempt
failed

ROM bad checksum =
address

Sector not found
Seek error
Seek operation

failed

Shutdown failure Shutdown test failure. See "Troubleshooting

The amount of system
memory has changed

System unable to process
Remote Configuration
request.

Expansion card
improperly installed or
faulty.

Faulty diskette or hard
drive.

Memory has been added
or removed or a memory
module may be faulty.

Retry Remote
Configuration.

Reseat the expansion cards.
Ensure that all appropriate
cables are securely
connected to the expansion
cards. If the problem
persists, see
"Troubleshooting
Expansion Cards" on
page 168.

See "Troubleshooting a
Diskette Drive" on
page 160 or
"Troubleshooting a Hard
Drive" on page 164 for the
appropriate drive(s)
installed in your system.

System Memory" on
page 158.

If memory has been added
or removed, this message is
informative and can be
ignored. If memory has not
been added or removed,
check the SEL to
determine if single-bit or
multi-bit errors were
detected and replace the
faulty memory module. See
"Troubleshooting System
Memory" on page 158.

About Your System 43

Table 1-7. System Messages (continued)

Message Causes Corrective Actions

The following DIMM
pair is not
compatible with the
memory controller:
DIMM x and DIMM y

The following DIMMs
are not compatible:
DIMM x and DIMM y

Time-of-day clock
stopped

Time-of-day not set

- please run SETUP
program

Timer chip counter 2
failed

Unsupported CPU
combination

Unsupported CPU
stepping detected

Utility partition
not available

The specified DIMM(s)
are incompatible with the
system.

The specified DIMM(s)
are incompatible with the
system.

Faulty battery or faulty
chip.

Incorrect Time or Date
settings; faulty system
battery.

Faulty system board. See "Getting Help" on

Microprocessor(s) is not
supported by the system.

The <F10> key was
pressed during POST, but
no utility partition exists
on the boot hard drive.

Ensure that only Dell­qualified memory is used.
Dell recommends
purchasing memory
upgrade kits directly from
www.dell.com or your Dell
sales agent to ensure
compatibility.

Ensure that only ECC
FBD1 memory is used. Dell
recommends purchasing
memory upgrade kits
directly from www.dell.com
or your Dell sales agent to
ensure compatibility.

See "Troubleshooting the
System Battery" on
page 154.

Check the Time and Date
settings. See "Using the
System Setup Program" on
page 47. If the problem
persists, replace the system
battery. See "System
Battery" on page 101.

page 185.

Install a supported
microprocessor or
microprocessor combination.
See "Microprocessor" on
page 117.

Create a utility partition on
the boot hard drive. See the
CDs that came with your
system.

44 About Your System

Table 1-7. System Messages (continued)

Message Causes Corrective Actions

Warning! No microcode
update loaded for
processor

Warning: Embedded
RAID firmware is not
present!

Warning: Embedded
RAID error!

Warning: The current
memory configuration
is not optimal. Dell
recommends a
population of 2, 4,
8, or 12 DIMMs.
DIMMs should be
populated
sequentially
starting in slot 1.

Write fault
Write fault on

selected drive

n

Microcode update failed. Update the BIOS firmware.

See "Getting Help" on
page 185.

Embedded RAID
firmware does not
respond.

Embedded RAID
firmware responds with
an error.

System has detected a
legal but non-optimal
population of DIMMs
(for example, 1 DIMM, 6
DIMMs, 4 DIMMs in
slots 1, 2, 5, and 6, etc.).
The system will run with
all memory accessible but
will experience sub­optimal performance.

Faulty diskette,
optical/diskette drive
assembly, hard drive, or
hard-drive subsystem.

See the RAID controller
documentation for
information about
installing or updating the
RAID firmware.

See "Troubleshooting a SAS
or SAS RAID Controller
Daughter Card" on
page 166. See the RAID
controller documentation
for information about
installing or updating the
RAID firmware.

Populate 2, 4, 8, or 12
DIMMs sequentially
beginning with slot 1. See
"Memory" on page 107.

See "Troubleshooting a
Diskette Drive" on
page 160, "Troubleshooting
an Optical Drive" on
page 162, or
"Troubleshooting a Hard
Drive" on page 164.

NOTE: For the full name of an abbreviation or acronym used in this table, see the

"Glossary" on page 215.

About Your System 45

Warning Messages

A warning message alerts you to a possible problem and prompts you to
respond before the system continues a task. For example, before you format a
diskette, a message will warn you that you may lose all data on the diskette.
Warning messages usually interrupt the task and require you to respond by
typing

y (yes) or n (no).

NOTE: Warning messages are generated by either the application or the operating

system. For more information, see the documentation that accompanied the
operating system or application.

Diagnostics Messages

When you run system diagnostics, an error message may result. Diagnostic
error messages are not covered in this section. Record the message on a copy
of the Diagnostics Checklist in "Getting Help" on page 185, and then follow
the instructions in that section for obtaining technical assistance.

Alert Messages

Systems management software generates alert messages for your system. Alert
messages include information, status, warning, and failure messages for drive,
temperature, fan, and power conditions. For more information, see the
systems management software documentation.

46 About Your System

Using the System Setup Program

After you set up your system, run the System Setup program to familiarize
yourself with your system configuration and optional settings. Record the
information for future reference.

You can use the System Setup program to:

• Change the system configuration stored in NVRAM after you add, change,
or remove hardware

• Set or change user-selectable options—for example, the time or date

• Enable or disable integrated devices

• Correct discrepancies between the installed hardware and configuration
settings

Entering the System Setup Program

1

Turn on or restart your system.

2

Press <F2> immediately after you see the following message display
briefly on the screen:

<F2> = System Setup

If your operating system begins to load before you press <F2>, allow the
system to finish booting, and then restart your system and try again.

NOTE: To ensure an orderly system shutdown, see the documentation that

accompanied your operating system.

Responding to Error Messages

You can enter the System Setup program by responding to certain error
messages. If an error message appears while the system is booting, make a
note of the message. Before entering the System Setup program, see "System
Messages" on page 34 for an explanation of the message and suggestions for
correcting errors.

NOTE: After installing a memory upgrade, it is normal for your system to send a

message the first time you start your system.

Using the System Setup Program 47

Using the System Setup Program

Table 2-1 lists the keys that you use to view or change information on the
System Setup program screens and to exit the program.

Table 2-1. System Setup Program Navigation Keys

Keys Action

Up arrow or <Shift><Tab> Moves to the previous field.

Down arrow or <Tab> Moves to the next field.

Spacebar, <+>, <
right arrows

<Esc> Exits the System Setup program and restarts

<F1> Displays the System Setup program

NOTE: For most of the options, any changes that you make are recorded but do not

take effect until you restart the system.

–>, left and

Cycles through the settings in a field. In many
fields, you can also type the appropriate value.

the system if any changes were made.

's help file.

System Setup Options

Main Screen

When you enter the System Setup program, the main System Setup program
screen appears (see Figure 2-1).

48 Using the System Setup Program

Figure 2-1. Main System Setup Program Screen

Table 2-2 lists the options and descriptions for the information fields that
appear on the main System Setup program screen.

NOTE: The options for the System Setup program change based on the system

configuration.

NOTE: The System Setup program defaults are listed under their respective

options, where applicable.

Table 2-2. System Setup Program Options

Option Description

System Time Resets the time on the system's internal clock.

System Date Resets the date on the system's internal calendar.

Memory
Information

Displays information related to installed system, video, and
redundant memory, including size, type, and speed of memory
modules, system video memory size, system memory test option,
and redundant memory status.

Using the System Setup Program 49

Table 2-2. System Setup Program Options (continued)

Option Description

CPU Information Displays information related to microprocessors (speed, cache

size, and so on). Enable or disable Hyper-Threading technology
by changing the setting of the Logical Processor option. See
Table 2-3.

SATA Port X Displays type and capacity of SATA drive attached to Port X on

the system board.

Boot Sequence Determines the order in which the system searches for boot

devices during system startup. Available options can include the
diskette drive, CD drive, hard drives, and network.

NOTE: System boot is not supported from an external device

attached to a SAS or SCSI adapter. See support.dell.com for the
latest support information about booting from external devices.

USB Flash Drive
Ty p e

Auto

default)

(

Integrated Devices See "Integrated Devices Screen" on page 52.

PCI IRQ
Assignment

Serial
Communication

Embedded Server
Management

System Security Displays a screen to configure the system password and setup

Keyboard
NumLock

On

default)

(

Determines the emulation type for a USB flash drive. Hard disk
allows the USB flash drive to act as a hard drive. Floppy allows
the USB flash drive to act as a removal diskette drive. Auto
automatically chooses an emulation type.

Displays a screen to change the IRQ assigned to each of the
integrated devices on the PCI bus, and any installed expansion
cards that require an IRQ.

Displays a screen to configure serial communication, external
serial connector, fail-safe baud rate, remote terminal type, and
redirection after boot.

Displays a screen to configure the front-panel LCD options and
to set a user-defined LCD string.

password features. See "Using the System Password" on page 56
and "Using the Setup Password" on page 59 for more
information.

Determines whether your system starts up with the NumLock
mode activated on 101- or 102-key keyboards (does not apply to
84-key keyboards).

50 Using the System Setup Program

Table 2-2. System Setup Program Options (continued)

Option Description

Report Keyboard
Errors

Report

default)

(

Asset Tag Displays the customer-programmable asset tag number for the

Enables or disables reporting of keyboard errors during the
POST. Select Report for host systems that have keyboards
attached. Select Do Not Report to suppress all error messages
relating to the keyboard or keyboard controller during POST.
This setting does not affect the operation of the keyboard itself if
a keyboard is attached to the system.

system if an asset tag number has been assigned.

CPU Information Screens

Table 2-3 lists the options and descriptions for the information fields that
appear on the CPU Information screen.

Table 2-3. CPU Information Screen

Option Description

®

64-bit Technology Specifies if the installed processor(s) support Intel

extensions.

Core Speed Displays the clock speed of the processor(s).

Bus Speed Displays the bus speed of the processor(s).

Logical Processor
(Enabled default)

Virtualization
Technology (Disabled
default)

Adjacent Cache Line
Prefetch
(Enabled default)

Displays when the processors support HyperThreading.
Enabled permits all logical processors to be used by the
operating system. Only the first logical processor of each
processor installed in the system is used by the operating
system if Disabled is selected.

Displays when the processor(s) support Virtualization
Technology. Enabled permits virtualization software to use
Virtualization Technology incorporated in the processor
design. This feature can only be used by software that
supports Virtualization Technology.

Enables or disables optimal use of sequential memory access.
Disable this option for applications that require high use of
random memory access.

64-bit

Using the System Setup Program 51

Table 2-3. CPU Information Screen

Option Description

Hardware Prefetcher
(Enabled default)

Demand-Based Power
Management
(Disabled default)

Processor X ID Displays the family and model number of each processor.

Enables or disables the hardware prefetcher.

Enables or disables demand-based power management.
When enabled, the CPU Performance State tables will be
reported to the operating system; when disabled, the CPU
Performance State tables will not be reported to the
operating system. If any of the CPUs do not support
demand-based power management, the field will become
read-only, and automatically set to Disabled.

A submenu displays processor core speed, amount of level 2
cache, and number of cores.

Integrated Devices Screen

Table 2-4 lists the options and descriptions for the information fields that
appear on the Integrated Devices screen.

Table 2-4. Integrated Devices Screen Options

Option Description

Integrated SAS
Controller
(Enabled default)

Integrated RAID
Controller
(Enabled default)

Embedded SATA
(Off default)

IDE CD-ROM
Controller
(Auto default)

Enables or disables the integrated SAS controller. This option
appears only if a SAS controller is installed.

Enables or disables the integrated RAID controller. This option
appears only if a SAS RAID controller is installed.

Allows the integrated SATA controller to be set to Off or
ATA Mode.

Enables the integrated IDE controller. When set to Auto, each
channel of the integrated IDE controller is enabled if IDE
devices are attached to the channel.

52 Using the System Setup Program

Table 2-4. Integrated Devices Screen Options (continued)

Option Description

Diskette Controller
(Auto default)

User Accessible
USB Ports
(All Ports On
default)

Embedded Gb
NIC1
(Enabled with
PXE default)

MAC Address Displays the MAC address for the integrated 10/100/1000 NIC.

TOE Capability Displays the TCP/IP Offload Engine (TOE) feature status of

Embedded Gb
NIC2
(Enabled without
PXE default)

MAC Address Displays the MAC address for the integrated 10/100/1000 NIC.

TOE Capability Displays the TOE feature status of NIC2.

Enables or disables the system's diskette drive controller. When
Auto is selected, the system turns off the controller when
necessary to accommodate a controller card installed in an
expansion slot. You can also configure the drive as Read-Only, or
Off. When using the Read-Only setting, the drive cannot be
used to write to a disk.

Enables or disables the system’s user accessible USB ports.
Options are All Ports On, Only Back Ports On, and All Ports
Off.

Enables or disables the system's integrated NIC1. Options are
Enabled without PXE, Enabled with PXE, and Disabled. PXE
support allows the system to boot from the network. Changes
take effect after the system reboots.

This field does not have user-selectable settings.

NIC1.

Enables or disables the system's integrated NIC2. Options are
Enabled without PXE, Enabled with PXE, and Disabled. PXE
support allows the system to boot from the network. Changes
take effect after the system reboots.

This field does not have user-selectable settings.

Using the System Setup Program 53

Serial Communication Screen

Table 2-5 lists the options and descriptions for the information fields that
appear on the Serial Communication screen.

Table 2-5. Serial Communication Screen Options

Option Description

Serial Communication
(Off default)

Failsafe Baud Rate
(57600 default)

Remote Terminal Type
(VT 100/VT 220
default)

Redirection After Boot
(Enabled default)

Options are On with Console Redirection via COM2, and
Off.

Displays the failsafe baud rate used for console redirection
when the baud rate cannot be negotiated automatically with
the remote terminal. This rate should not be adjusted.

Select either VT 100/VT 220 or ANSI.

Enables or disables BIOS console redirection after your
system boots to the operating system.

System Security Screen

Table 2-6 lists the options and descriptions for the information fields that
appear on the System Security screen.

Table 2-6. System Security Screen Options

Option Description

System Password Displays the current status of your system's password security

feature and allows you to assign and verify a new system password.

NOTE: See "Using the System Password" on page 56 for

instructions on assigning a system password and using or
changing an existing system password.

Setup Password Restricts access to the System Setup program in the same way

that you restrict access to your system using the system password
feature.

NOTE: See "Using the Setup Password" on page 59 for instructions

on assigning a setup password and using or changing an existing
setup password.

54 Using the System Setup Program

Table 2-6. System Security Screen Options (continued)

Option Description

Password Status Setting the Setup Password option to Enabled prevents the system

password from being changed or disabled at system start-up.

To lock the system password, assign a setup password in the
Setup Password option and then change the Password Status
option to Locked. In this state, you cannot change the system
password using the System Password option and cannot be
disabled at system start-up by pressing <Ctrl><Enter>.

To unlock the system password, enter the setup password in the
Setup Password field and then change the Password Status
option to Unlocked. In this state, you can disable the system
password at system start-up by pressing <Ctrl><Enter> and
then change the password using the System Password option.

Power Button

Turns system's power off and on.

• If you turn off the system using the power button and the system
is running an ACPI-compliant operating system, the system can
perform an orderly shutdown before power is turned off.

• If the system is not running an ACPI-compliant operating
system, power is turned off immediately after the power button
is pressed.

The button is enabled in the System Setup program. When
disabled, the button can only turn on system power.

NOTE: You can still turn on the system by using the power button,

even if the Power Button option is set to Disabled.

NMI Button

AC Power
Recovery
(Last default)

NOTICE: Use the NMI button only if directed to do so by

qualified support personnel or by the operating system's
documentation. Pressing this button halts the operating
system and displays a diagnostic screen.

Sets the NMI feature On or Off.

Determines how the system reacts when power is restored to the
system. If system is set to Last, the system returns to the last
power state. On turns on the system after power is restored.
When set to Off, the system remains off after power is restored.

Using the System Setup Program 55

Exit Screen

After you press <Esc> to exit the System Setup program, the Exit screen
displays the following options:

• Save Changes and Exit

• Discard Changes and Exit

• Return to Setup

System and Setup Password Features

NOTICE: The password features provide a basic level of security for the data on

your system. If your data requires more security, use additional forms of protection,
such as data encryption programs.

NOTICE: Anyone can access the data stored on your system if you leave the

system running and unattended without having a system password assigned or if
you leave your system unlocked so that someone can disable the password by
changing a jumper setting.

Your system is shipped to you without the system password feature enabled.
If system security is a concern, operate your system only with system password
protection.

To change or delete an existing password, you must know the password
(see "Deleting or Changing an Existing System Password" on page 59). If you
forget your password, you cannot operate your system or change settings in
the System Setup program until a trained service technician changes the
password jumper setting to disable the passwords, and erases the existing
passwords. See "Disabling a Forgotten Password" on page 60.

Using the System Password

After a system password is assigned, only those who know the password have
full use of the system. When the System Password option is set to Enabled,
the system prompts you for the system password after the system starts.

56 Using the System Setup Program

Assigning a System Password

Before you assign a system password, enter the System Setup program and
check the System Password option.

When a system password is assigned, the setting shown for the System

Password option is Enabled. If the setting shown for the Password Status is
Unlocked, you can change the system password. If the Password Status

option is Locked, you cannot change the system password. When the system
password feature is disabled by a jumper setting, the system password is
Disabled, and you cannot change or enter a new system password.

When a system password is not assigned and the password jumper on the
system board is in the enabled (default) position, the setting shown for the

System Password option is Not Enabled and the Password Status field is
Unlocked. To assign a system password:

1

Verify that the

2

Highlight the

3

Type your new system password.

Password Status

System Password

option is set to

Unlocked

.

option and press <Enter>.

You can use up to 32 characters in your password.

As you press each character key (or the spacebar for a blank space), a
placeholder appears in the field.

The password assignment is not case-sensitive. However, certain key
combinations are not valid. If you enter one of these combinations, an
error message appears. To erase a character when entering your password,
press <Backspace> or the left-arrow key.

NOTE: To escape from the field without assigning a system password, press

<Enter> to move to another field, or press <Esc> at any time prior to
completing step 5.

4

Press <Enter>.

5

To confirm your password, type it a second time and press <Enter>.

The setting shown for the

System Password

changes to

Enabled

. Exit the

System Setup program and begin using your system.

6

Either reboot your system now for your password protection to take effect
or continue working.

NOTE: Password protection does not take effect until you reboot the system.

Using the System Setup Program 57

Using Your System Password to Secure Your System

NOTE: If you have assigned a setup password (see "Using the Setup Password" on

page 59), the system accepts your setup password as an alternate system password.

When the Password Status option is set to Unlocked, you have the option to
leave the password security enabled or to disable the password security.

To leave the password security enabled:

1

Turn on or reboot your system by pressing <Ctrl><Alt><Del>.

2

Type your password and press <Enter>.

To disable the password security:

Turn on or reboot your system by pressing <Ctrl><Alt><Del>.

1

2

Type your password and press <Ctrl><Enter>.

When the Password Status option is set to Locked, whenever you turn on
your system or reboot your system by pressing <Ctrl><Alt><Del>, type
your password and press <Enter> at the prompt.

After you type the correct system password and press <Enter>, your system
operates as usual.

If an incorrect system password is entered, the system displays a message and
prompts you to re-enter your password. You have three attempts to enter the
correct password. After the third unsuccessful attempt, the system displays an
error message showing the number of unsuccessful attempts and that the
system has halted and will shut down. This message can alert you to an
unauthorized person attempting to use your system.

Even after you shut down and restart the system, the error message continues
to be displayed until the correct password is entered.

NOTE: You can use the Password Status option in conjunction with the System

Password and Setup Password options to further protect your system from

unauthorized changes.

58 Using the System Setup Program

Deleting or Changing an Existing System Password

1

When prompted, press <Ctrl><Enter> to disable the existing system
password.

If you are asked to enter your setup password, contact your network
administrator.

2

Enter the System Setup program by pressing <F2> during POST.

3

Select the
option is set to

4

When prompted, type the system password.

5

Confirm that

Not Enabled

If
password has been deleted. If

Password

System Security

Unlocked

Not Enabled

is displayed for the

screen field to verify that the

.

is displayed for the

System Password

System Password

Enabled

is displayed for the

Password Status

option.

option, the system

System

option, press the <Alt><b> key combination to restart the

system, and then repeat steps 2 through 5.

Using the Setup Password

Assigning a Setup Password

You can assign (or change) a setup password only when the Setup Password
option is set to Not Enabled. To assign a setup password, highlight the Setup
Password option and press the <+> or <–> key. The system prompts you to
enter and verify the password. If a character is illegal for password use, an
error message appears.

NOTE: The setup password can be the same as the system password. If the two

passwords are different, the setup password can be used as an alternate system
password. However, the system password cannot be used in place of the setup
password.

You can use up to 32 characters in your password.

As you press each character key (or the spacebar for a blank space), a
placeholder appears in the field.

The password assignment is not case-sensitive. However, certain key
combinations are not valid. If you enter one of these combinations, an error
message appears. To erase a character when entering your password, press
<Backspace> or the left-arrow key.

Using the System Setup Program 59

After you verify the password, the Setup Password setting changes to
Enabled. The next time you enter the System Setup program, the system

prompts you for the setup password.

A change to the Setup Password option becomes effective immediately
(restarting the system is not required).

Operating With a Setup Password Enabled

If Setup Password is set to Enabled, you must enter the correct setup password
before you can modify most of the System Setup options. When you start the
System Setup program, the program prompts you to enter a password.

If you do not enter the correct password in three attempts, the system lets you
view, but not modify, the System Setup screens—with the following
exception: If System Password is not set to Enabled and is not locked
through the Password Status option, you can assign a system password
(however, you cannot disable or change an existing system password).

NOTE: You can use the Password Status option in conjunction with the Setup

Password option to protect the system password from unauthorized changes.

Deleting or Changing an Existing Setup Password

1

Enter the System Setup program and select the

2

Highlight the
password window, and press <Enter> twice to clear the existing setup
password.

The setting changes to

Setup Password

Not Enabled

option, press <Enter> to access the setup

.

System Security

option.

3

If you want to assign a new setup password, perform the steps in "Assigning
a Setup Password" on page 59.

Disabling a Forgotten Password

See "Disabling a Forgotten Password" on page 183.

60 Using the System Setup Program

Baseboard Management Controller Configuration

The Baseboard Management Controller (BMC) enables configuring,
monitoring, and recovery of systems remotely. BMC provides the following
features:

• Uses the system’s serial port and integrated NIC

• Fault logging and SNMP alerting

• Access to system event log and sensor status

• Control of system functions including power on and off

• Support is independent of the system’s power or operating state

• Provides text console redirection for system setup, text-based utilities, and
operating system consoles

NOTE: To remotely access the BMC through the integrated NIC, you must connect

the network connection to integrated NIC1. See Figure 1-4.

For additional information on using BMC, see the documentation for the
BMC and systems management applications.

Entering the BMC Setup Module

1

Turn on or restart your system.

2

Press <

If your operating system begins to load before you press <
the system to finish booting, and then restart your system and try again.

Ctrl-E

> when prompted after POST.

Crtl-E

>, allow

BMC Setup Module Options

For information about the BMC Setup Module options and how to configure
the emergency management port (EMP), see the BMC User’s Guide.

Using the System Setup Program 61

62 Using the System Setup Program

Installing System Components

This section describes how to install the following system components:

• Hot-plug hard drives

• Power supplies

• Cooling fans

•Expansion cards

• Tape, optical, and diskette drives

• System battery

• System memory

•RAC card

• Microprocessors

• SAS backplane board

• SAS controller daughter card

• Control panel assembly

• System board

• Power distribution board

Recommended Tools

You may need the following items to perform the procedures in this section:

• Keys to the system keylocks

• #2 Phillips screwdriver

T10 Torx drive

•

•W

rist grounding stra

r

p

Installing System Components 63

Opening and Closing the System

1

2

3

The system is enclosed by an optional bezel and cover. To upgrade or
troubleshoot the system, remove the bezel and cover to access the drives and
internal system components.

Removing the Bezel

Removing the Rack Bezel

1 Unlock the keylock at the left end of the bezel. See

While grasping the bezel, press the release latch on the left edge of the

2

bezel, adjacent to the keylock.

3

Rotate the left end of the bezel away from the front panel.

4

Unhook the right end of the bezel and pull the bezel away from the
system.

Figure 3-1. Installing and Removing the Optional Bezel (Rack)

See

Figure 3-1

.

Figure 3-1

.

1 key lock 2 bezel (rack) 3 bezel slot (2)

64 Installing System Components

Removing the Tower Bezel

1

4

2

3

1 Unlock the keylock at the right side of the bezel. See

2

While grasping the bezel, push the release latch on top of bezel to the left.

3

Rotate the top of the bezel away from the front panel.

4

Unhook the bottom of the bezel and pull the bezel away from the system.

See

Figure 3-2

Figure 3-2. Installing and Removing the Optional Bezel (Tower)

.

Figure 3-2

.

1 bezel 2 keylock

3 bezel slot (2) 4 bezel latch

Installing System Components 65

Removing the Peripheral Bay Panel (Tower Only)

2

3

1

5

4

NOTE: The peripheral bay panel can be removed only from inside the bezel.

1 With the bezel removed from the system, place the bezel face-down on

a flat working surface.

2

Locate the release tabs inside the bezel at the bottom of the peripheral bay
panel and press in on the tabs and push forward to slide the panel outward
from the bezel. See Figure 3-3.

3

Remove the panel from the front side of the bezel.

4

Reinstall the bezel on the system. See "Installing the Bezel" on page 67.

Figure 3-3. Installing and Removing the Peripheral Bay Panel (Tower)

1 tower bezel with

peripheral bay panel

4 bezel (inside view) 5 tab slot (2)

2 peripheral bay panel 3 tab (2)

66 Installing System Components

Installing the Peripheral Bay Panel (Tower Only)

1 With the bezel installed on the system, align the peripheral bay panel

with the panel opening on the bezel and insert the panel, tab-end first,
into the opening.

2

Slide the panel downward so that the tabs enter the slots in the bezel and
lock into position.

Installing the Bezel

1

Insert the hooks on the end of the bezel into the bezel slots on the right (or
bottom) side of the system front plate. See Figure 3-1 for rack systems or
Figure 3-2 for tower systems.

2

Rotate the other end of the bezel toward the front panel and press the
bezel onto the panel to engage the latch.

3

Lock the bezel.

Opening the System

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

CAUTION: Whenever you need to lift the system, get others to assist you. To avoid

injury, do not attempt to lift the system by yourself.

1Unless you are installing a hot-plug component such as a cooling fan or

power supply, turn off the system and attached peripherals, and
disconnect the system from the electrical outlet and peripherals.

2 If you are working with a tower system, place the system on its side

on a

flat stable surface with the feet overhanging the edge of the work surface.

3

If present, unlock and remove the Kensington cable lock on the back of the
system chassis.

4 To remove the system cover, turn the latch release lock on the cover

latch counterclockwise to the unlocked position. See

5 Lift up on the latch on top of the system. See

Installing System Components 67

Figure 3-4

Figure 3-4

.

.

6

Grasp the cover on both sides and carefully lift the cover away from the
system.

Closing the System

1

Lift up on the cover latch.

2 Place the cover on top of the system and offset the cover slightly back so that

it clears the chassis J hooks and lays

Push the latch down to lever the cover into the closed position.

3

4

Turn the latch release lock clockwise to the locked position.

5

Replace the Kensington cable lock on the back of the chassis. See
Figure 1-4 for the location of the lock slot on the back of the chassis.

flat o

n the system chassis. See

See

Figure 3-4

Figure 3-4

.

.

68 Installing System Components

Figure 3-4. Installing and Removing the System Cover

3

1

2

4

1 latch release lock 2 system cover

3 chassis hooks 4 cover latch

Installing System Components 69

Hot-Plug Hard Drives

1

2

Figure 3-5 shows how the SAS/SATA hot-plug drive bays are numbered in the
rack-mount orientation.

NOTE: For the tower orientation, drive bays 8 and 9 are reversed.

Figure 3-5. Hard-Drive Bay Numbers (Rack)

1 1x2 flex bay hard drives 2 1x8 backplane hard drives

70 Installing System Components

Before You Begin

Hard drives are supplied in special hot-pluggable drive carriers that fit in the
hard-drive bays. Depending on your configuration, you received one of the
following two drive carrier types:

• SATA drive carrier — Usable only with a SATA hard drive.

• SATAu drive carrier — Usable with either a SAS hard drive or a SATA
hard drive with a universal interposer card. The interposer card provides
enhanced functionality that makes the SATA hard drive usable in some
storage systems.

NOTICE: Before attempting to remove or install a drive while the system is running,

see the documentation for the optional SAS RAID controller daughter card to
ensure that the host adapter is configured correctly to support hot-plug drive
removal and insertion.

NOTE: It is recommended that you use only drives that have been tested and

approved for use with the SAS backplane board.

You may need to use different programs than those provided with the
operating system to partition and format SAS or SATA hard drives.

NOTICE: Do not turn off or reboot your system while the drive is being formatted.

Doing so can cause a drive failure.

When you format a high-capacity hard drive, allow enough time for the
formatting to be completed. Long format times for these drives are normal. A
9-GB hard drive, for example, can take up to 2.5 hours to format.

Removing a Drive Blank

NOTICE: To maintain proper system cooling, all empty hard-drive bays must have

drive blanks installed. If you remove a hard-drive carrier from the system and do not
reinstall it, you must replace the carrier with a drive blank.

1

Remove the front bezel, if attached. See "Removing the Bezel" on page 64.

2

Insert your finger under the shrouded end of the blank and press in on the
latch to eject the blank outward from the bay.

3

Pry the ends of the blank outward until the blank is free.

Installing System Components 71

Installing a Drive Blank

The drive blank is keyed to ensure correct insertion into the drive bay. To
install a drive blank, insert the blank into the drive bay and press evenly on
the ends of the blank until it is fully inserted and latched.

Removing a Hot-Plug Hard Drive

1 Remove the front bezel, if attached. See

page 64

From the RAID management software, prepare the drive for removal a

2

wait until the hard-drive indicators on the drive carrier signal that the
drive can be removed safely.

documentation for information about hot-plug drive removal.

If the drive has been online, the green
the drive is powered down. When both drive indicators are off, the drive
is ready for removal.

.

See your SAS RAID controller

"Removing the Bezel" on

activity/

fault indicator will flash as

nd

3 Open the drive carrier release handle to release the drive. See

Slide the hard drive out until it is free of the drive bay.

4

5

If you do not replace the hard drive, insert a drive blank in the vacated
drive bay. See "Installing a Drive Blank" on page 72.

NOTICE: To maintain proper system cooling, all empty hard-drive bays must have

drive blanks installed.

Installing a Hot-Plug Hard Drive

1 Remove the front bezel, if attached. See

page 64

2

If a drive blank is present in the bay, remove it. See "Removing a Drive
Blank" on page 71.

72 Installing System Components

.

"Removing the Bezel" on

Figure 3-6

.

3

1

2

Install the hot-plug hard drive.

a

Open the handle on the hard-drive carrier.

Figure 3-6. Installing a Hot-Plug Hard Drive

1 drive carrier release handle 2 drive carrier

b

Insert the hard-drive carrier into the drive bay until the carrier
contacts the backplane.

c

Close the handle to lock the drive in place.

4 Replace the front bezel, if it was removed in

Installing System Components 73

step 1.

Replacing a Hard-Drive Carrier

Removing a Hard Drive From a Hard-Drive Carrier

1

If you are removing a SATA hard drive from a SATAu drive carrier, remove
the interposer card:

a

Viewing the hard drive carrier from the rear, locate the release lever on
the left end of the interposer card.

b

Push the lever away from the carrier rail to release the left end of the card.

c

Rotate the left end away from the hard drive to release the connector.

d

Pull the right end of the interposer card clear of the slots in the carrier rail.

2

Remove the four screws from the slide rails on the hard-drive carrier and
separate the hard drive from the carrier.

Installing a SAS Hard Drive Into a SATAu Drive Carrier

NOTE: SAS hard drives must be installed only in SATAu drive carriers. The SATAu

drive carrier is labeled "SATAu" and also has marks indicating the SAS and SATA
mounting screws.

1 Insert the SAS hard drive into the hard-drive carrier with the connector

end of the drive at the rear. See

2 Viewing the assembly as shown in

hole on the hard drive with the hole labeled "SAS" on the hard drive carrier.

When aligned correctly, the rear of the hard drive will be flush with the
rear of the hard-drive carrier.

Figure 3-7

Figure 3-7, a

.

lign the bottom rear screw

3 Attach the four screws to secure the hard drive to the hard-drive carrier.

Figure 3-7

See

74 Installing System Components

.

Figure 3-7. Installing a SAS Hard Drive Into a Drive Carrier

1

3

2

1 screws (4) 2 SATAu drive carrier 3 SAS hard drive

Installing System Components 75

Installing a SATA Hard Drive Into a SATA Drive Carrier

1

3

2

NOTE: SATA hard drives that connect directly to the SAS backplane must be

installed in SATA drive carriers (labeled "SATA"). Only SATA hard drives with
interposer cards can be installed in SATAu drive carriers.

1 Insert the SATA hard drive into the hard-drive carrier with the connector

end of the drive at the rear. See

Figure 3-8

2 Align the screw holes on the hard drive with the holes on the hard-drive

carrier. See

Figure 3-8

.

3 Attach the four screws to secure the hard drive to the hard-drive carrier.

Figure 3-8

See

Figure 3-8. Installing a SATA Hard Drive Into a SATA Drive Carrier

.

.

1 screws (4) 2 SATA drive carrier 3 SATA hard drive

76 Installing System Components

Installing a SATA Hard Drive and Interposer Card Into a SATAu Hard-Drive Carrier

NOTE: When you install a SATA hard drive into a SATAu drive carrier, you must

install an interposer card onto the back of the hard drive. The SATAu drive carrier is
labeled "SATAu" and also has marks indicating the SAS and SATA mounting
screws.

1 Insert the SATA hard drive into the SATAu hard-drive carrier with the

connector end of the drive at the rear. See

2 Viewing the assembly as shown in

Figure 3-9, a

Figure 3-9

lign the bottom rear screw hole

on the hard drive with the hole labeled "SATAu" on the hard drive carrier.

When aligned correctly, the rear of the interposer will be flush with the
rear of the hard-drive carrier.

3 Attach the four screws to secure the hard drive to the hard-drive carrier.

See

Figure 3-9.

4

Attach the interposer card to the rear of the SATA hard drive:

a

Angle the top of the interposer card into the inside top carrier rail so
that the tabs on the interposer card bracket attach to the slots on the
inside of the carrier rail.

b

Rotate the bottom end of the card toward the hard drive to seat the
connector.

c

Push the bottom end of the card to the hard drive until the latch on

See

Figure 3-9.

See

Figure 3-9.

the card bracket clicks into place.

.

Installing System Components 77

Figure 3-9. Installing a SATA Hard Drive and Interposer Card Into a SATAu Drive Carrier

1

4

5

3

2

1 screws (4) 2 SATAu drive carrier 3 interposer card (SATA only)

4 SATA hard-drive 5 hole labels

78 Installing System Components

Power Supplies

Your system supports one or two power supplies rated at an output of 930 W.
If only one power supply is installed, it must be installed in the left power
supply bay (1). If two power supplies are installed, the second power supply
serves as a redundant, hot-plug power source.

NOTICE: To ensure proper system cooling, the power supply blank must be

installed on the unoccupied power supply bay in a non-redundant configuration.

Removing a Power Supply

NOTICE: The system requires one power supply for the system to operate

normally. The system is in the redundant mode when two power supplies are
installed and both power supplies are connected to an AC power source. Remove
and replace only one power supply at a time in a system that is powered on.

NOTE: On a rack system, you may have to unlatch and lift the cable management

arm if it interferes with power supply removal. For information about the cable
management arm, see the system’s Rack Installation Guide.

1

If your system has a single power supply, turn off the system and all
attached peripherals. For a redundant system, you can leave the system
running and proceed to the next step.

2 Disconnect the

Disconnect the power cable from the power supply and remove the cable

3

from the cable retention bracket.

4 Release the locking tab on the left side of the power supply, open the

handle, and slide the power supply out of the chassis. See

power supply

power cable from the power source.

Figure 3-10

.

Installing System Components 79

Figure 3-10. Installing and Removing a Power Supply

4

1

5

2

6

3

1 power supply 2 handle 3 tab

4 power supply blank 5 screw 6 locking tab

Installing a Power Supply

1 If you are adding a second power supply, remove the power supply blank.

See

"Removing the Power Supply Blank" on page 81

2 Holding the handle in the open position, slide the new power supply

into the chassis until the release lever contacts the system chassis. See

Figure 3-10.

NOTICE: On a rack system, you may need to temporarily unlatch and lift the cable

management arm. For information about the cable management arm, see the
system’s Rack Installation Guide.

80 Installing System Components

.

3Close the handle until the power supply is fully seated and the locking

tab snaps

4 Connect the power cable to the power supply and the power outlet.

Create a strain-relief loop in the cable at the back of the power supply
and attach the cable to the cable retention bracket just past the loop.

See the

After installing a new power supply in a system with two power supplies, allow
several seconds for the system to recognize the power supply and determine
its status. The power-supply status indicator turns green to signify that the
power supply is functioning properly (see Figure 1-5).

into place.

Getting Started Guide

.

Removing the Power Supply Blank

Using a Phillips screwdriver, remove the screw on the left side of the blank,
rotate the blank slightly to clear the bay, and remove from the chassis. See
Figure 3-10.

NOTICE: To ensure proper system cooling, the power supply blank must be

installed on the unoccupied power supply bay in a non-redundant configuration.
Remove the power supply blank only if you are installing a second power supply.

Installing the Power Supply Blank

To install the power supply blank, insert the tab on the right edge of the blank
into the slot in the power supply bay wall. Rotate the blank into the power
supply bay and secure with the Phillips screw. See Figure 3-10.

Fans

The system contains six hot-plug cooling fans:

• One expansion-bay cooling fan (fan 1)

• Two processor cooling fans, one for each processor (fans 2 and 3)

• Three memory module cooling fans:

– One fan on top of the memory cooling shroud (fan 4)

– Two fans at the rear of the system (fans 5 and 6)

NOTICE: In the event of a problem with a particular fan, the fan’s number is

referenced by the systems management software, allowing you to easily identify
and replace the proper fan.

Installing System Components 81

Figure 3-11 shows the positions and identification numbers of the fans.

3

1

2

4

5

6

Figure 3-11. Cooling Fans

1 expansion-card fan

(FAN1)

4 memory module fan

(FAN4)

2 processor fan (FAN2) 3 processor fan (FAN3)

5 memory module fan

(FAN5)

82 Installing System Components

6 memory module fan

(FAN6)

Removing and Installing a Fan

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

1 Open the system. See

2 Squeeze the release latches on top of the fan and lift the fan out of the

fan bracket. See

NOTICE: Do not remove more than one fan at a time and do not operate the system

with any fan removed for an extended period of time. Overheating can occur,
resulting in a system shutdown and loss of data.

3

To replace the fan, align the connector on the fan with the fan connector
on the system board and insert the fan into the fan bracket.

The fan will start when it seats into the connector.

"Opening the System" on page 67

Figure 3-12

.

.

4 Close the system. See

"Closing the System" on page 68

Installing System Components 83

.

Figure 3-12. Installing and Removing a Fan From the Fan Brackets

1

2

4

3

1 fan 2 release latch (2)

3 center fan bracket 4 fan connector on system board

84 Installing System Components

Removing or Installing the Cooling Shroud Fan

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

NOTICE: Never remove the memory cooling shroud without first powering down

the system. Overheating of the system can develop quickly resulting in a shutdown
of the system and the loss of data.

1 Remove the front bezel, if attached. See

page 64

2 Open the system. See

3 Release the fan bracket from the

latches on each side of the

the up position.

.

"Opening the System" on page 67

cooling

fan

bracket, and then rotate the bracket

See

Figure 3-13.

NOTE: Do not remove the cooling shroud from the system to perform this

step.

4Remove the fan from the bracket by squeezing the release handles on

top of the fan and pulling the fan out of the bracket. See

NOTICE: Do not remove more than one fan from the system at a time and do not

operate the system with any fan removed for an extended period of time.
Overheating can occur resulting in a system shutdown and loss of data.

5

Replace the fan.

6

Rotate the fan bracket toward the shroud and slightly squeeze the side
tabs so that the tabs enter the latch slots.

7 Close the system. See

8

Replace the front bezel, if removed.

"Closing the System" on page 68

"Removing the Bezel" on

.

shroud by squeezing the blue

Figure 3-13

.

to

.

Installing System Components 85

Figure 3-13. Removing and Replacing the Cooling Shroud Fan

1

3

2

5

4

1 fan 2 fan release latch (2) 3 cooling shroud

4 fan bracket latch (2) 5 fan bracket

86 Installing System Components

Expansion Cards

Your system provides six full-length expansion card slots configured as follows:

• Slot 1 and 2 are

will accommodate 133-MHz, 100-MHz, 66-Hz, and 33-MHz PCI cards
and PCI-X cards.

• Slot 3 is a x8 lane-width PCIe expansion slot.

• Slots 4, 5, and 6 are x4 lane-width PCIe expansion slots.

Figure 3-14 shows the relative locations of these expansion-card slots

Figure 3-14. Expansion Slots

64-bit, 133-MHz (3.3-V) PCI-X

expansion slots. These slots

Installing System Components 87

Installing an Expansion Card

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

1

Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.

2 Open the system. See

3 Open the plastic expansion-card retainer adjacent to the back of the

empty slot. See

"Opening the System" on page 67

Figure 3-15

.

.

88 Installing System Components

Figure 3-15. Installing and Removing Expansion Cards

3

2

1

1 card-edge guide 2 expansion card 3 expansion-card retainer

4

Remove the filler bracket on the slot you will be using.

NOTE: Keep this bracket if you need to remove the expansion card. Filler

brackets must be installed over empty expansion-card slots to maintain Federal
Communications Commission (FCC) certification of the system. The brackets
also keep dust and dirt out of the system and aid in proper cooling and airflow
inside the system.

5

Align the expansion card with the card-edge guides and insert the expansion
card firmly into the expansion-card connector until the card is fully seated.

NOTE: Ensure that the expansion-card bracket is also inserted into the

securing slot on the back of the expansion-card cage.

Installing System Components 89

6 Close the expansion-card retainer. See

7

Connect any internal or external cable(s) to the expansion card.

8 Close the system. See

"Closing the System" on page 68

Figure 3-15

.

.

Removing an Expansion Card

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

1Turn off the system and attached peripherals, and disconnect the

system from the electrical outlet.

2 Open the system. See

Disconnect any internal or external cable(s) that are connected to the

3

expansion card.

4 Open the expansion-card retainer adjacent to the slot. See

5

Grasp the expansion card and carefully remove it from the socket
connector.

6

If you are permanently removing the card, replace the metal filler bracket
over the empty card-slot opening.

"Opening the System" on page 67

.

Figure 3-15

.

NOTE: Filler brackets must be installed over empty expansion-card slots to

maintain FCC certification of the system. The brackets also keep dust and dirt
out of the system and aid in proper cooling and airflow inside the system.

7 Close the expansion-card retainer

8 Close the system. See

"Closing the System" on page 68

90 Installing System Components

. See Figure 3-15.

.

Internal SCSI Tape Backup Unit

Removing an Internal SCSI Tape Backup Unit

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

1

Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.

2 Remove the front bezel, if attached. See

page 64

3 Open the system. See

4

Push the spring-loaded release latch on top of the peripheral bay to the left
and eject the tape backup unit partially out of the bay. See Figure 3-16.

5

Disconnect the ribbon and power cables on the back of the unit.

6

Remove the tape backup unit from the system.

7

If you are not replacing the unit, insert the filler plate(s) in the peripheral
bay.

.

"Opening the System" on page 67.

"Removing the Bezel" on

Installing System Components 91

Figure 3-16. Installing and Removing the Half-Height Tape Backup Unit or Optical Drive

1

4

2

3

5

1 IDE or SCSI ribbon cable 2 power cable 3 release latch

4 half-height tape backup unit

or optical drive

5 peripheral bay

92 Installing System Components

Installing an Internal SCSI Tape Backup Unit

This subsection describes how to configure and install an internal SCSI tape
backup unit in the peripheral bay.

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

1

Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.

2 Remove the front bezel, if attached. See

page 64

3 Open the system. See

.

"Opening the System" on page 67.

4Unpack the tape drive (and controller card, if applicable) and configure

the tape drive according to the documentation that came with the tape
drive, based on the following guidelines:

a

Each device attached to a SCSI host adapter must have a unique
SCSI ID number. (Narrow SCSI devices use IDs 0 to 7; wide SCSI
devices use IDs from 0 to 15). Set the drive’s SCSI ID to avoid
conflicts with other devices on the SCSI bus. For the default SCSI ID
setting, see the documentation provided with the drive.

"Removing the Bezel" on

NOTE: There is no requirement that SCSI ID numbers be assigned

sequentially or that devices be attached to the cable in order by ID number.

SCSI logic requires that the two devices at opposite ends of a SCSI

b

chain be terminated and that all devices in between be unterminated.
Therefore, you enable the tape drive’s termination if it is the last
device in a chain of devices (or sole device) connected to the SCSI
controller.

5 If a controller card was included in the drive kit, install the card now. See

"Installing an Expansion Card" on page 88

6

Remove the filler plate(s) from the peripheral bay.

NOTE: For a full-height tape backup unit, you must remove two filler plates.

7

If the mounting screws are not attached to the drive, install them now.

.

Installing System Components 93

8

Insert

the new tape drive three-quarters of the way into the drive slot on

the peripheral bay

Connect the SCSI interface cable in the drive kit to the drive. See

9

Figure 3-16.

10

Connect the SCSI interface cable to the SCSI connector on the optional
SCSI controller card.

11 Connect the power cable to the power connector on the drive. If not

already done, connect the other end of the power cable to the

p

ower connector on the SAS backplane. See

Push the tape drive the rest of the way into the bay until the spring latch

12

engages.

13 Close the system. See

14 Replace the front bezel, if it was removed in

15

Reconnect the system and peripherals to their electrical outlets, and turn
them on.

16

Finish configuring the SCSI tape backup unit according to the
documentation you received with the device.

17

Perform a tape backup and verification test with the drive as instructed in
the software documentation that came with the drive.

, with the mounting screws entering the bay slide slots

CD/TBU

Figure 6-3

"Closing the System" on page 68

step 1

.

.

.

Optical Drive

.

Removing an Optical Drive

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

1

Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.

2 Remove the front bezel, if attached. See

page 64

3 Open the system. See

94 Installing System Components

.

"Opening the System" on page 67

"Removing the Bezel" on

.

4

Disconnect the cables from the SAS controller daughter card on the
expansion-bay bracket and pull the cables out of the way of the center
fans.

5 Remove the fans from the center fan bracket. See

Installing a Fan" on page 83

6 Remove the center fan bracket. See

on page 105

.

.

"Removing the Center Fan Bracket"

"Removing and

7 Push the spring latch at the top of the peripheral bay to the right and

partially extend the optical drive out of the bay. See

Remove the ribbon cable and the power cable from the back of the

8

Figure 3-16

.

optical drive.

9

Remove the optical drive from the bay.

10

Replace the optical drive or insert the filler plate over the empty drive slot.

11 Replace the center fan bracket. See

on page 106

12

Replace the fans into the center fan bracket.

13

Reconnect the cables to the SAS controller daughter card.

14 Close the system. See

.

"Closing the System" on page 68

15 Replace the front bezel, if removed in

16

Reconnect the system and peripherals to their electrical outlets.

"Replacing the Center Fan Bracket"

.

step 2

.

Installing an Optical Drive

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

1

Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.

2 Remove the front bezel, if attached. See

page 64

3 Open the system. See

.

"Opening the System" on page 67

"Removing the Bezel" on

.

Installing System Components 95

4

Remove the filler plate from the drive slot on the peripheral bay.

5

Disconnect the cables from the SAS controller daughter card on the
expansion-bay bracket and pull the cables out of the way of the center fans.

6 Remove the fans from the center fan bracket. See

Installing a Fan" on page 83

7 Remove the center fan bracket. See

.

"Removing the Center Fan Bracket"

"Removing and

on page 105.

8

If the mounting screws are not attached to the drive, install them now.

9Insert the new optical drive three-quarters of the way into the drive slot

on the peripheral bay

slots

. See

Figure 3-16

, with the mounting screws entering the bay slide

.

10 Attach one end of the ribbon cable to the IDE connector on the system

board (see

Figure 6-2

) and the other end to the connector on the rear of

the optical drive.

11 Attach the power cable to the CD power connector (CD/TBU) at the

top of the SAS backplane board

(see Figure 6-3) a

nd to the power

connector on the rear of the optical drive.

Push the optical drive the rest of the way into the bay until the spring latch

12

engages.

13 Replace the center fan bracket. See

on page 106

Replace the fans into the center fan bracket.

14

15

Reconnect the cables to the SAS controller daughter card.

16 Close the system. See

.

"Closing the System" on page 68

17 Replace the front bezel, if removed in

18

Reconnect the system and peripherals to their electrical outlets.

"Replacing the Center Fan Bracket"

.

step 2

.

96 Installing System Components

Diskette Drive

Removing the Diskette Drive

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

1

Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.

2 Remove the front bezel, if attached. See

page 64

3 Open the system. See

4

Disconnect the power cable and ribbon cable from the back of the diskette

.

"Opening the System" on page 67

drive.

5 Release the diskette drive carrier from the top of the peripheral bay

a

Push inward on the plastic tab on the side of the carrier until the tab
clears the metal stop.

b Slide the carrier back and

lift

"Removing the Bezel" on

.

out of the chassis. See Figure 3-17

.

.

Installing System Components 97

Figure 3-17. Installing and Removing the Diskette Drive

1

2

3

5

6

7

4

1 diskette drive 2 diskette drive ribbon

4 diskette drive carrier 5 release tab 6 metal stop

7 drive bay tabs

cable

3 diskette drive power

cable

98 Installing System Components

Installing the Diskette Drive Into the Drive Carrier

4

1

3

2

Place the diskette drive into the drive carrier with the connectors toward the
back, align the screw holes, and secure with the three Phillips screws. See
Figure 3-18.

Figure 3-18. Installing the Diskette Drive Into the Drive Carrier

1 screws (3) 2 diskette drive carrier

3 plastic latch 4 diskette drive

Installing the Diskette Drive

CAUTION: Many repairs may only be done by a certified service technician. You

1 Turn off the system, including any attached peripherals, and disconnect

2Remove the front bezel, if attached. See

3 Open the system. See

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

the system from the electrical outlet

.

"Removing the Bezel" on page 64

"Opening the System" on page 67

Installing System Components 99

.

.

4

If a diskette drive ribbon cable is already connected to your system board,
skip to the next step. Otherwise, do the following:

a Disconnect the cables from the SAS controller daughter card on the

expansion-bay bracket and pull the cables out of the way of the
center fan

b Remove the fans from the center fan bracket. See

Installing a Fan" on page 83

c Remove the center fan bracket. See

Bracket" on page 105

To remove the diskette drive filler plate, pull the retention spring slightly

5

bracket.

"Removing and

.

"Removing the Center Fan

.

away from the filler plate, then lift the filler plate from the carrier.

6

Install the diskette drive carrier into the system:

a

Align the slots on the bottom of the diskette drive carrier with the
drive bay tabs on top of the peripheral bay and lower the carrier unto
the tabs.

b

Push the carrier toward the system front plate until the plastic latch
on the carrier locks into position.

7

Attach one end of the ribbon cable to the floppy connector on the system
board and the other end to the connector on the rear of the diskette drive.

8 Attach the power cable to the floppy connector (FDD) at the top of the

SAS backplane board

(see Figure 6-3) a

nd to the power connector on the

rear of the diskette drive.

9

If applicable, replace the components you removed in step 4:

a Replace the center fan bracket. See

Bracket" on page 106

b

Replace the fans into the center fan bracket.

c Reconnect the cables to the SAS controller daughter card.

10 Close the system. See

.

"Closing the System" on page 68

11 Replace the front bezel, if removed in

Reconnect the system and peripherals to their electrical outlets.

12

"Replacing the Center Fan

.

step 2

.

100 Installing System Components