Dell PowerVault DL2000 User Manual

Dell PowerVault DL Backup To Disk Appliance Powered By CommVault Simpana

User’s Guide

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Trademarks used in this text: Dell™, the Dell logo, Dell Boomi™, Dell Precision™ , OptiPlex™, Latitude™, PowerEdge™, PowerVault™, PowerConnect™, OpenManage™, EqualLogic™, Compellent™, KACE™, FlexAddress™, Force10™ and Vostro™ are trademarks of Dell Inc. Intel®, Pentium®, Xeon®, Core® and Celeron® are registered trademarks of Intel Corporation in the U.S. and other countries. AMD is a registered trademark and AMD Opteron™, AMD Phenom™ and AMD Sempron™ are trademarks of Advanced Micro Devices, Inc. Microsoft®, Windows®, Windows Server®, Internet Explorer®, MS-DOS®, Windows Vista® and Active Directory® are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Red Hat® and Red Hat Enterprise Linux® are registered trademarks of Red Hat, Inc. in the United States and/or other countries. Novell® and SUSE® are registered trademarks of Novell Inc. in the United States and other countries. Oracle® is a registered trademark of Oracle Corporation and/or its affiliates. Citrix®, Xen®, XenServer® and XenMotion® are either registered trademarks or trademarks of Citrix Systems, Inc. in the United States and/or other countries. VMware trademarks of VMware, Inc. in the United States or other countries. Corporation.

2012 - 10

Virtual SMP

vMotion

is a registered trademark of International Business Machines

IBM

vCenter

and

vSphere

are registered trademarks or

Rev. A04

Contents

Notes, Cautions, and Warnings...................................................................................................2

1 Introduction..................................................................................................................................7

Compatibility Matrix..................................................................................................................................................8

2 Setting Up DL Backup To Disk Appliance...............................................................................9

Installation Prerequisites..........................................................................................................................................9

Network Requirements......................................................................................................................................9

Licenses.............................................................................................................................................................9

Setting Up The Hardware.........................................................................................................................................9

Installing The Appliance In A Rack..................................................................................................................10

Cabling The Appliance.....................................................................................................................................10

Setting The Storage Enclosure Configuration Switch......................................................................................10

Connecting The Storage Enclosure To The PowerVault DL2x00 System........................................................11

Connecting The Cable Management Arm (Optional).......................................................................................14

Turning On The DL Backup To Disk Appliance................................................................................................14

Configuring The Software.......................................................................................................................................14

Cable Connection Verification..........................................................................................................................14

Configuring SNMP Settings.............................................................................................................................15

Disk Configuration Settings....................................................................................................................................15

Disk Subsystem States.....................................................................................................................................15

PowerVault DL2000 Disk Configurations..........................................................................................................15

PowerVault DL2100 Disk Configurations..........................................................................................................16

PowerVault MD1000 Storage Enclosure Disk Configurations..........................................................................16

PowerVault DL2200 Disk Configurations Running Windows Server 2008 Standard x64 Edition......................16

PowerVault DL2200 Disk Configurations Running Windows Server 2008 R2...................................................17

PowerVault DL2300 Disk Configurations..........................................................................................................17

Advanced Disk Subsystem State.....................................................................................................................17

Disk Configuration Policies..............................................................................................................................18

Installing CommVault Simpana........................................................................................................................18

Configuring The PowerVault DL2x00 System With NIC Teaming...........................................................................19

3 Using The DL Backup To Disk Appliance Console..............................................................21

Automatic Disk Configuration.................................................................................................................................21

Adding An Optional Tape Library ...........................................................................................................................22

Adding The Tape Device To The Disk Appliance Console......................................................................................23

Configuring The Storage Manually.........................................................................................................................23

Creating Virtual Disks.......................................................................................................................................23

Preparing Manually Created Virtual Disks For Use With CommVault Simpana...............................................24

Launching Simpana Software..........................................................................................................................24

Logging On To The CommCell..........................................................................................................................25

Capturing Support Log Files....................................................................................................................................25

Changing Automatic Disk Configuration.................................................................................................................25

Compatibility Manager............................................................................................................................................25

About Enclosure Numbers......................................................................................................................................26

4 Updating DL Backup To Disk Appliance Software..............................................................27

Updating System Software.....................................................................................................................................27

Receiving System Software Update Notifications.................................................................................................27

Updating The Operating System.............................................................................................................................28

Updating DL Backup To Disk Appliance Applications............................................................................................28

Updating Server Administrator...............................................................................................................................28

Updating CommVault Simpana Backup And Recovery..........................................................................................28

5 Disaster Recovery.....................................................................................................................29

Using The iDRAC Virtual Media..............................................................................................................................29

Configuring The iDRAC Enterprise For Remote Access...................................................................................29

Accessing The Web Interface And Configuring Virtual Media........................................................................29

Recovery Solution Map..........................................................................................................................................29

Completing A Full Recovery Of The DL Backup To Disk Appliance.................................................................30

Recovering From Disk Failures...............................................................................................................................31

About RAID Types............................................................................................................................................31

Detecting And Monitoring Disk Failures..........................................................................................................31

Recovering From Single Disk Failures..............................................................................................................32

Recovering From Multiple Disk Failures...........................................................................................................32

Replacing Disks................................................................................................................................................32

Reinstalling The Operating System.........................................................................................................................32

Using The Dell Systems Build And Update Utility To Manually Recover The Operating System....................32

Using The Dell Unified Server Configurator - Lifecycle Controller Enabled To Recover The Operating

System..............................................................................................................................................................33

Completing Operating System Reinstallation...................................................................................................34

Updating BIOS, Firmware, And Driver..............................................................................................................34

Reinstalling Dell PowerVault DL Backup To Disk Appliance Applications.............................................................34

Using The Dell PowerVault DL Backup To Disk Appliance Recovery And Update Utility During

Disaster Recovery............................................................................................................................................35

Installing Windows Server Roles And Features Manually...............................................................................41

Using The Dell PowerVault DL Backup To Disk Appliance Recovery And Update Utility For System

Repair...............................................................................................................................................................43

Repairing OpenManage Server Administrator.......................................................................................................43

Reinstalling CommVault Simpana Backup And Recovery During Disaster Recovery............................................43

Repairing CommVault Simpana Backup And Recovery...................................................................................44

6 Solution Map..............................................................................................................................45

Deployment Planning..............................................................................................................................................45

Setup.......................................................................................................................................................................45

Deployment And Maintenance...............................................................................................................................46

Storage Expansion And Migration..........................................................................................................................47

Troubleshooting And Getting Help..........................................................................................................................48

7 Additional References..............................................................................................................49

Software Documents..............................................................................................................................................49

Hardware Documents.............................................................................................................................................49

Systems Management Documents.........................................................................................................................50

DL Backup To Disk Appliance Media.....................................................................................................................51

Introduction

The Dell PowerVault DL Backup to Disk Appliance is the latest generation of backup to disk protection powered by CommVault Simpana software. The DL Backup to Disk Appliance allows:

• Scalable storage capabilities to support organizations of any size.

• Faster backups, as well as quicker recovery scenarios over conventional tape devices and backup methodologies.

• Optional deduplication capability.

• Simplified and unified management for disk and tape.

• Continuous data protection for data center and remote office servers.

• Quick and easy deployment experience that reduces the time required to begin protecting critical data.

The DL Backup to Disk Appliance includes the following hardware and software:

• Dell PowerVault DL2x00 system

• Optional Dell PowerEdge RAID Controllers (PERC)

• Optional Dell PowerVault MD1x00 storage enclosures

NOTE: If the appliance configuration does not include PowerVault MD1x00 storage enclosures, ignore any references to PowerVault MD1x00 and storage enclosures in this document.

NOTE: The MD1x00 systems refer to the MD1000, MD1100, and MD1200 storage enclosures and DL2x00 systems refer to the DL2000, DL2100, DL2200, and DL2300 systems.

• Support for optional tape libraries and devices

• Preinstalled operating system and Dell OpenManage system and storage management software

• CommVault Simpana Backup and Recovery software

The initial requirements unique to the IT environment must be entered the first time you use the system.

NOTE: For documents and recovery media referenced in this document, see Additional References.

For a list of supported external drives, see the manuals.

For a list of supported tape devices, firmware, and driver versions, see the dell.com/pvmatrix.

NOTE: CommVault Simpana software uses the OEM-supported drivers listed in the

Matrix

The following table lists the terms used in this document to refer to various components of the DL Backup to Disk Appliance hardware and software.

Dell PowerVault MD1x00 Systems Support Matrix

Dell PowerVault Compatibility Matrix

at support.dell.com/

Dell PowerVault Compatibility

Table 1. DL Backup to Disk Appliance Hardware and Software Components

Component Type

DL Backup to Disk Appliance Appliance

PowerVault DL2x00 system DL2x00 system

PowerVault MD1x00 storage enclosure Storage enclosure

CommVault Simpana Backup and Recovery Simpana Backup and Recovery

Compatibility Matrix

DL2000 DL2100 DL2200 DL2300

OS Versions

Windows 2008 x64

Windows 2008 R2

Windows 2008 x64

Windows 2008 R2

Windows 2008 x64

Windows 2008 R2

Windows 2008 x64

Windows 2008 R2

Windows 2008 R2 (DL Value Edition)

Windows 2008 R2 (DL Enterprise Edition)

Internal RAID Controller

Internal RAID Configurations

External RAID Controller

External RAID Configurations

External Storage

Compatibility Manager

SAS6i/R SAS6i/R PERC6/i PERC H700 PERC H710 PERC H710

RAID 1 (0, 1) RAID 1 (0, 1) RAID 1 (0, 1)

and RAID 5 (2-5)

PERC6/e PERC6/e PERC6/e PERC H800 PERC H810 PERC H810

Hot Spare (0), RAID 5 (1-7), (8-15)

MD1000 MD1000 MD1000 MD1200 MD1200 MD1200

No Yes Yes Yes Yes Yes

Hot Spare (0), RAID 5 (1-7), (8-15)

RAID 1 (12, 13) for all configurations. Optional configurations to choose from:

Hot Spare (0), RAID 5 (1-5), (6-11)

RAID 6 (0-5) and (6-11)

RAID 6 (0-11)

Same as internal selection

RAID 1 (12,

13) RAID 10 for

DDB (0-5) and RAID 6 for Backup Data (6-11)

Single RAID 6 (0-11)

RAID 1 (12,

13) RAID 10 for

DDB (0-5) and RAID 10 for DDB (6-11)

Single RAID 6 (0-11)

Setting Up DL Backup To Disk Appliance

Installation Prerequisites

Network Requirements

The Dell PowerVault DL Backup to Disk Appliance requires the following network environment:

• Active network with available Ethernet cables and connections

• A static IP address and DNS server IP address, if not provided by the Dynamic Host Configuration Protocol (DHCP)

• At least one IPv4 address (for licensing purposes)

• A Microsoft Windows Domain Controller to set up a CommVault CommServe system

• User name and password with administrator privileges

Licenses

See the

obtaining additional licenses. You can also visit commvault.com/dell/support to register your software. Registered users have access to the latest software patches, downloadable service packs, and CommVault's knowledge base.

Before adding a DL Backup to Disk Appliance to an existing CommVault CommCell purchased from Dell:

document in the enclosed media kit for instructions on registering your software and

• E-mail dellreg@commvault.com and include the ID number of the CommCell to acquire additional required licenses. You must receive a response within 24 hours.

• Follow the instructions provided in the e-mail response to install the supplied licenses to CommCell. If you need assistance, contact your Dell sales representative.

NOTE: If the appliance is deployed as a media agent, verify that the CommServe Simpana version is the same version supplied with the appliance. If the CommServe version is older, you must upgrade the CommServe version before deploying the appliance as a media agent.

Setting Up The Hardware

The appliance ships with a single PowerVault DL2x00 system and, optionally, one or more PowerVault MD1x00 storage enclosures.

NOTE: The software is pre-installed on the appliance. Any media included with the system must be used only in the event of a system recovery.

Before setting up the appliance hardware, locate the optional PowerVault MD1x00 storage enclosure(s) that came with the appliance. Unpack and set up the DL Backup to Disk Appliance hardware.

To set up the DL Backup to Disk Appliance hardware:

Getting Started Guide

for your PowerVault DL2x00 system and the

1. Rack and cable the PowerVault DL2x00 system and storage enclosure(s).

2. Configure the PowerVault MD1x00 storage enclosure(s) to unified mode.

3. Connect the storage enclosure(s) to the PowerVault DL2x00 system.

4. Turn on the PowerVault DL2x00 system and the storage enclosure(s).

Installing The Appliance In A Rack

If the PowerVault DL2x00 system and the optional storage enclosure include a rail kit, locate the

Instructions

PowerVault DL2x00 system and the storage enclosure in the rack.

supplied within the rack kit. Follow the instructions to install the rails in the rack unit and to install the

NOTE: Repeat the rail installation procedure in the rack unit for each storage enclosure.

Rack Installation

Cabling The Appliance

Locate the PowerVault DL2x00 and PowerVault MD1x00 follow the instructions to:

• Attach the keyboard, mouse, monitor, power, and network cables to the PowerVault DL2x00 system

• Attach the power cables to each storage enclosure

NOTE: Do not turn on the PowerVault DL2x00 system or the storage enclosure(s).

NOTE: If the appliance configuration does not include one or more storage enclosures, proceed to Connecting The

Cable Management Arm (Optional).

Getting Started Guides

that shipped with the appliance and

Setting The Storage Enclosure Configuration Switch

Set the storage mode for each storage enclosure to unified mode as indicated in the following figures.

NOTE: The configuration switch must be set before turning on the storage enclosure. Changing the configuration mode after turning on the storage enclosure has no effect on enclosure configuration until the system is power cycled. For more information, see the Dell PowerVault MD1x00 manuals.

Hardware Owner's Manual

at support.dell.com/

Figure 1. Setting the PowerVault MD1000 Storage Enclosure Configuration Switch

1. configuration switch

Figure 2. Setting the PowerVault MD1200 Storage Enclosure Configuration Switch

1. configuration switch

Connecting The Storage Enclosure To The PowerVault DL2x00 System

Connect the SAS data cable from the PowerEdge RAID Controller (PERC) installed in the PowerVault DL2x00 system to the primary Enclosure Management Module (EMM) SAS In port of the storage enclosure. For more information, see the figures below.

NOTE: Do not connect tape devices to the PERC adapter. For more information about the proper configuration, see figure Connecting the PowerVault DL2x00 System to the Storage Enclosure and Optional Tape Library.

Figure 3. Connecting the SAS Cable From the PowerVault DL2x00 System to the PowerVault MD1000 Storage Enclosure

1. PERC

2. EMM

Figure 4. Connecting the SAS Cable From the PowerVault DL2x00 System to the PowerVault MD1200 Storage Enclosure

1. PERC

2. EMM

Figure 5. Connecting the SAS Cable From the PowerVault DL2x00 System to the PowerVault MD1200 Storage Enclosure (Redundant Configuration)

1. Primary EMM

2. DL2x00 system

3. Optional MD1200 storage enclosures (4)

Figure 6. Connecting the PowerVault DL2x00 System to the Storage Enclosure and Optional Tape Library

1. PERC (optional)

2. PowerVault DL2x00 system

3. SAS HBA (optional)

4. tape backup (optional)

5. storage enclosure (optional)

NOTE: If a SCSI, SAS, or Fibre Channel host adapter is installed for use with an optional tape device, see Adding An

Optional Tape Library.

Connecting The Cable Management Arm (Optional)

If the appliance includes a cable management arm (CMA), locate the CMA CMA kit and follow the instructions to install the CMA.

Installation Instructions

that shipped with the

Turning On The DL Backup To Disk Appliance

After cabling the appliance, turn on each storage enclosure and then the PowerVault DL2x00 system.

NOTE: It is recommended that you connect the appliance to an uninterrupted power supply (UPS) for maximum reliability and availability. For more information, see your system's Hardware Owner's Manual at support.dell.com/ manuals

Configuring The Software

All software necessary to deploy the appliance is pre-installed on the PowerVault DL2x00 system. When you turn on the system for the first time, the PowerVault DL Backup to Disk Appliance Configuration Wizard runs automatically. The wizard guides you through a series of questions to configure the software on the appliance.

NOTE: The PowerVault DL Backup to Disk Appliance Configuration Wizard may take up to 30 seconds to appear on the system console.

NOTE: Complete all steps of the PowerVault DL Backup to Disk Appliance Configuration Wizard before using Microsoft Windows Update.

After logging on to Microsoft Windows Server 2008, the system automatically launches the PowerVault DL Backup to Disk Appliance Configuration Wizard, which configures the appliance based on the information provided. To continue with the PowerVault DL Backup to Disk Appliance Configuration Wizard, ensure that:

• At least one network interface is connected.

• All storage enclosures are turned on and connected to the PowerVault DL2x00 system.

• The optional tape device is turned on and connected to the PowerVault DL2x00 system.

Cable Connection Verification

The PowerVault DL Backup to Disk Appliance Configuration Wizard verifies if the PowerVault DL2x00 system is connected correctly to the external disk storage and tape devices. If the SAS cables are not connected correctly, you must turn off the PowerVault DL2x00 system. With the PowerVault DL2x00 turned off, correct the indicated cable(s) by connecting the following:

• PowerVault MD1x00 storage controllers to a PERC adapter

• Tape device to a SAS, SCSI, or Fibre Channel HBA

Reboot the PowerVault DL2x00 and log on to resume the PowerVault DL Backup to Disk Appliance Configuration Wizard.

Configuring SNMP Settings

Simple Network Management Protocol (SNMP) is a network protocol used to manage TCP/IP networks. In Windows, the SNMP service, known as the SNMP agent, provides status information about an SNMP host. You can add the appliance to an SNMP community. In addition, you can add the name of other SNMP host(s) or an SNMP management system.

A community name acts as a password shared by one or more SNMP hosts. When adding additional host(s), the system can accept either host names or an IP address.

An SNMP alert or SNMP trap is an event notification message sent by the SNMP trap service running on an SNMP host. The SNMP trap is sent to other SNMP hosts or to an SNMP management system, which are known as trap destinations.

If SNMP alerts are required, one or more community names must be specified.

• Community name — The name of the community used by the trap destination. The SNMP agent can only send SNMP trap messages to SNMP hosts that use a known community name.

• Trap Destination — Lists trap destinations, which are SNMP management systems that receive SNMP trap messages from any SNMP host in the selected community.

Disk Configuration Settings

Disk Subsystem States

The appliance operates in one of the following configurations:

• Standard — In this state, the backup application automatically configures available disk drives in the PowerVault DL2x00 system and optional storage enclosures and uses them for backup storage. You can set the disk configuration policy to automatically configure the available disks by selecting either of the automatic settings. See Disk Configuration Policies.

• Advanced — In this state, automatic disk configuration is disabled and the disk configuration policy automatically switches to Manual. In this state, you must manually configure disk storage to be used by the backup application.

The appliance determines the disk subsystem state by inspecting the storage subsystem. You cannot set the disk subsystem state. The appliance disk subsystem state is standard if you use the predefined configurations for the DL2x00 system and any attached storage enclosures as shown in the following sections. If the predefined configurations are not used, the disk subsystem state is advanced. Disk groups must include a drive in each of the indicated system and storage enclosure slots except in the case when a failed drive has been temporarily removed for replacement. Automatic disk configuration does not begin on a given disk group until every slot in the disk group is occupied by a disk. The optional hot spares, if present, must reside in the indicated slot.

PowerVault DL2000 Disk Configurations

The PowerVault DL2000 supports SATA drives only. The operating system resides on a RAID 1 (mirrored) virtual disk using slots 0 and 1. Slots 2 through 5 are not available for automatic configuration but can be manually configured (if required).

Figure 7. Dell PowerVault DL2000 and DL2100 Disk Slots

PowerVault DL2100 Disk Configurations

The PowerVault DL2100 supports SATA drives only. The operating system resides on a RAID 1 (mirrored) virtual disk using slots 0 and 1. See the figure above. If the DL2100 system shipped with a SAS 6i/R internal storage controller, slots 2 through 5 are not available for automatic disk configuration but can be manually configured.

If the DL2100 system shipped with a PERC 6/i internal storage controller, the standard configuration is comprised of a single disk group occupying slots 2 through 5. Automatic disk configuration creates one or more RAID 5 virtual disks on this disk group.

PowerVault MD1000 Storage Enclosure Disk Configurations

The PowerVault MD1000 supports SATA drives only. The standard configuration is comprised of a hot spare in slot 0, a disk group occupying slots 1 through 7, and a disk group occupying slots 8 through 14. Automatic disk configuration creates one or more RAID 5 virtual disks on each disk group.

Figure 8. Dell PowerVault MD1000 Storage Enclosure Disk Slots

PowerVault DL2200 Disk Configurations Running Windows Server 2008 Standard x64 Edition

The PowerVault DL2200 supports SAS and nearline SAS drives only. The operating system resides on a RAID 1 (mirrored) virtual disk located within the system. These disks appear as slots 12 and 13 in Dell OpenManage Server Administrator. For information on these disks, see the support.dell.com/manuals.

The standard configuration is comprised of hot spare in slot 0, a disk group occupying slots 1 through 5, and a disk group occupying slots 6 through 11. Automatic disk configuration creates one or more RAID 5 virtual disks on each disk group.

The standard configuration of the optional PowerVault MD1200 storage enclosure is identical to the DL2200’s slots 0 through 11.

Dell PowerVault DL2200 Hardware Owner’s Manual

+ 36 hidden pages