Dell PowerEdge R930 User Manual
Dell PowerEdge R930
Owner's Manual
Reg ula tor y M ode l: E37 S S eries
Reg ula tor y T ype : E 37S 001
Aug ust 20 20
Rev . A 07
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2015 - 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Other trademarks may be trademarks of their respective owners.
Contents
Chapter 1: About the PowerEdge R930.......................................................................................... 8
Supported configurations for the PowerEdge R930 system.................................................................................... 8
Front panel ......................................................................................................................................................................... 10
Front panel features of the PowerEdge R930 system....................................................................................... 10
Back panel features...........................................................................................................................................................13
Back panel features of the PowerEdge R930 system........................................................................................ 14
Diagnostic indicators.........................................................................................................................................................15
Hard drive indicator codes......................................................................................................................................... 15
SSD LED indicator pattern.........................................................................................................................................16
NIC indicator codes......................................................................................................................................................17
Indicator codes for redundant power supply unit.................................................................................................17
Internal dual SD module indicator codes................................................................................................................ 19
Locating service tag of your system............................................................................................................................. 19
Chapter 2: Documentation resources...........................................................................................20
Chapter 3: Technical specifications............................................................................................. 23
Chassis dimensions........................................................................................................................................................... 23
Chassis weight................................................................................................................................................................... 24
Processor specifications.................................................................................................................................................. 24
PSU specifications............................................................................................................................................................ 24
System battery specifications........................................................................................................................................24
Expansion bus specifications..........................................................................................................................................24
Memory specifications.....................................................................................................................................................25
Drive specifications...........................................................................................................................................................25
Hard drives....................................................................................................................................................................25
Optical drive..................................................................................................................................................................26
Ports and connectors specifications............................................................................................................................ 26
USB ports......................................................................................................................................................................26
NIC ports....................................................................................................................................................................... 27
Serial connector........................................................................................................................................................... 27
VGA ports......................................................................................................................................................................27
Internal Dual SD Module.............................................................................................................................................27
Video specifications.......................................................................................................................................................... 27
Environmental specifications.......................................................................................................................................... 27
Particulate and gaseous contamination specifications ..................................................................................... 28
Standard operating temperature............................................................................................................................. 29
Expanded operating temperature............................................................................................................................29
Expanded operating temperature restrictions......................................................................................................30
Chapter 4: Initial system setup and configuration........................................................................ 31
Setting up your system.....................................................................................................................................................31
iDRAC configuration..........................................................................................................................................................31
Options to set up iDRAC IP address........................................................................................................................31
Contents 3
Options to install the operating system.......................................................................................................................32
Methods to download firmware and drivers.........................................................................................................32
Chapter 5: Pre-operating system management applications........................................................ 34
Options to manage the pre-operating system applications.................................................................................... 34
System Setup.....................................................................................................................................................................34
Viewing System Setup............................................................................................................................................... 35
System Setup details..................................................................................................................................................35
System BIOS.................................................................................................................................................................35
iDRAC Settings utility................................................................................................................................................. 57
Device Settings............................................................................................................................................................58
Dell Lifecycle Controller...................................................................................................................................................58
Embedded systems management............................................................................................................................58
Boot Manager.................................................................................................................................................................... 58
Viewing Boot Manager...............................................................................................................................................58
Boot Manager main menu......................................................................................................................................... 59
PXE boot............................................................................................................................................................................. 59
Chapter 6: Installing and removing system components.............................................................. 60
Safety instructions............................................................................................................................................................60
Before working inside your system................................................................................................................................ 61
After working inside your system...................................................................................................................................61
Recommended tools..........................................................................................................................................................61
Front bezel (optional)...................................................................................................................................................... 62
Removing the optional front bezel..........................................................................................................................62
Installing the optional front bezel............................................................................................................................ 62
System cover..................................................................................................................................................................... 63
Removing the system cover..................................................................................................................................... 63
Installing the system cover....................................................................................................................................... 64
Inside the system.............................................................................................................................................................. 65
System memory.................................................................................................................................................................66
General memory module installation guidelines....................................................................................................68
Mode-specific guidelines........................................................................................................................................... 69
Fault Resilient Memory...............................................................................................................................................70
Sample memory configurations................................................................................................................................70
Memory riser....................................................................................................................................................................... 71
Removing a memory riser blank................................................................................................................................ 71
Installing a memory riser blank................................................................................................................................. 72
Removing a memory riser.......................................................................................................................................... 73
Installing a memory riser............................................................................................................................................ 74
Removing memory modules from the memory riser........................................................................................... 76
Installing memory modules.........................................................................................................................................77
Memory riser and fan cage............................................................................................................................................. 79
Removing the memory riser and fan cage.............................................................................................................79
Installing the memory riser and fan cage................................................................................................................81
Cooling fans........................................................................................................................................................................82
Removing a cooling fan..............................................................................................................................................82
Installing a cooling fan................................................................................................................................................ 83
Removing the fan tray................................................................................................................................................84
4
Contents
Installing the fan tray ................................................................................................................................................ 85
Cable management tray...................................................................................................................................................87
Removing the cable management tray ..................................................................................................................87
Installing the cable management tray.....................................................................................................................89
Hard drives..........................................................................................................................................................................90
Removing a 2.5-inch hard drive blank.....................................................................................................................91
Installing a 2.5-inch hard drive blank...................................................................................................................... 92
Removing a hot swappable hard drive carrier......................................................................................................93
Installing a hot swappable hard drive carrier........................................................................................................ 93
Removing a hot swappable hard drive from a hard drive carrier.....................................................................95
Installing a hot swappable hard drive into a hard drive carrier........................................................................ 95
Optical drive (optional).................................................................................................................................................... 96
Removing the optical drive....................................................................................................................................... 96
Installing the optical drive..........................................................................................................................................97
Internal USB memory key (optional)............................................................................................................................ 98
Replacing the optional internal USB memory key................................................................................................98
Expansion cards and expansion card risers................................................................................................................ 99
Expansion card installation guidelines.................................................................................................................... 99
Removing the left or right expansion card riser blank.......................................................................................101
Installing the left or right expansion card riser blank........................................................................................ 102
Removing the left or right expansion card riser.................................................................................................103
Installing the left or right expansion card riser...................................................................................................104
Removing an expansion card from expansion card risers................................................................................105
Installing an expansion card into the expansion card risers.............................................................................108
Network Daughter Card riser.........................................................................................................................................111
Removing the Network Daughter Card riser........................................................................................................ 111
Installing the Network Daughter Card riser..........................................................................................................113
Network daughter card...................................................................................................................................................114
Removing the network daughter card...................................................................................................................114
Installing the network daughter card..................................................................................................................... 115
Chassis intrusion switch................................................................................................................................................. 116
Removing the chassis intrusion switch..................................................................................................................117
Installing the chassis intrusion switch................................................................................................................... 118
SD vFlash card (optional)...............................................................................................................................................119
Removing the optional SD vFlash card................................................................................................................. 119
Internal dual SD module (optional)...............................................................................................................................119
Removing an internal SD card................................................................................................................................. 119
Installing an internal SD card...................................................................................................................................120
Removing the optional internal dual SD module..................................................................................................121
Installing the optional internal dual SD module .................................................................................................. 122
Integrated storage controller card...............................................................................................................................123
Removing the integrated storage controller card..............................................................................................123
Installing the integrated storage controller card................................................................................................125
Processors and heat sinks.............................................................................................................................................126
Removing a heat sink................................................................................................................................................ 126
Removing a processor...............................................................................................................................................127
Installing a processor................................................................................................................................................ 129
Installing a heat sink.................................................................................................................................................. 132
Removing a processor and heat sink blank ........................................................................................................ 133
Installing a processor and heat sink blank............................................................................................................135
Contents
5
Power supply units.......................................................................................................................................................... 136
Hot spare feature.......................................................................................................................................................136
Removing an AC power supply unit.......................................................................................................................136
Installing an AC power supply unit......................................................................................................................... 137
Removing the power supply unit blank................................................................................................................. 138
Installing the power supply unit blank...................................................................................................................139
Power distribution board................................................................................................................................................140
Removing the power supply unit bay....................................................................................................................140
Installing the power supply unit bay....................................................................................................................... 141
Removing the power distribution board............................................................................................................... 143
Installing the power distribution board................................................................................................................. 144
System battery ................................................................................................................................................................145
Replacing the system battery.................................................................................................................................145
Hard drive backplane...................................................................................................................................................... 146
Removing the hard drive backplane...................................................................................................................... 146
Installing the hard drive backplane........................................................................................................................ 154
SAS expander daughter card........................................................................................................................................158
Removing the SAS expander daughter card....................................................................................................... 158
Installing the SAS expander daughter card......................................................................................................... 159
Control panel.................................................................................................................................................................... 160
Removing the control panel board........................................................................................................................ 160
Installing the control panel board............................................................................................................................161
System board....................................................................................................................................................................162
Removing the system board....................................................................................................................................162
Installing the system board......................................................................................................................................165
Trusted Platform Module...............................................................................................................................................168
Initializing the TPM for BitLocker users...............................................................................................................168
Initializing the TPM for TXT users.........................................................................................................................168
Chapter 7: Troubleshooting your system.................................................................................... 169
Troubleshooting system startup failure......................................................................................................................169
Troubleshooting external connections....................................................................................................................... 169
Troubleshooting the video subsystem........................................................................................................................ 170
Troubleshooting a USB device..................................................................................................................................... 170
Troubleshooting a serial input and output device.................................................................................................... 170
Troubleshooting a NIC.....................................................................................................................................................171
Troubleshooting a wet system...................................................................................................................................... 171
Troubleshooting a damaged system............................................................................................................................172
Troubleshooting the system battery........................................................................................................................... 173
Troubleshooting power supply units............................................................................................................................173
Troubleshooting cooling problems............................................................................................................................... 173
Troubleshooting cooling fans........................................................................................................................................ 174
Troubleshooting system memory................................................................................................................................. 174
Troubleshooting an internal USB key..........................................................................................................................175
Troubleshooting a micro SD card.................................................................................................................................176
Troubleshooting an optical drive.................................................................................................................................. 176
Troubleshooting a drive or SSD....................................................................................................................................177
Troubleshooting a storage controller.......................................................................................................................... 177
Troubleshooting expansion cards.................................................................................................................................178
Troubleshooting processors.......................................................................................................................................... 179
6
Contents
Chapter 8: Using system diagnostics......................................................................................... 180
Dell Embedded System Diagnostics............................................................................................................................ 180
When to use the Embedded System Diagnostics.............................................................................................. 180
Running the Embedded System Diagnostics from Boot Manager.................................................................180
Running the Embedded System Diagnostics from the Dell Lifecycle Controller........................................180
System diagnostic controls...................................................................................................................................... 181
Chapter 9: Jumpers and connectors........................................................................................... 182
System board jumper settings......................................................................................................................................182
System board connectors..............................................................................................................................................183
Disabling a forgotten password....................................................................................................................................185
Chapter 10: Getting help............................................................................................................ 187
Contacting Dell EMC.......................................................................................................................................................187
Documentation feedback............................................................................................................................................... 187
Accessing system information by using QRL............................................................................................................ 187
Quick Resource Locator (QRL)..............................................................................................................................188
Contents 7
About the PowerEdge R930
The Dell PowerEdge R930 is a rack server that supports up to four processors based on the Intel E7-8800/4800 v3 or v4
product family, eight memory risers with a capacity of 12 DIMMs per riser, and up to 24 hard drives/SSDs.
Topics:
• Supported configurations for the PowerEdge R930 system
• Front panel
• Back panel features
• Diagnostic indicators
• Locating service tag of your system
Supported configurations for the PowerEdge R930 system
The Dell PowerEdge R930 system supports the following configurations:
1
8 About the PowerEdge R930
Figure 1. Supported configurations for the PowerEdge R930 system
About the PowerEdge R930
9
Front panel
The front panel provides access to the features available on the front of the server, such as the power button, NMI button,
system identification tag, system identification button, and USB and VGA ports. The diagnostic LEDs or the LCD panel is
prominently located on the front panel. The hot swappable hard drives are accessible from the front panel.
Front panel features of the PowerEdge R930 system
Figure 2. Front panel features of the PowerEdge R930 system
vFlash media card slot 2. Power button
1.
3. NMI button 4. System identification button
5. Video connector 6. LCD menu buttons
7. USB port (2) 8. Information tag
9. Hard drives 10. Rack ears
11. Slide lock 12. Optical drive
Table 1. Front panel features of the PowerEdge R930 system.
Item Indicator, Button, or
1 vFlash media card slot
2
3 NMI button
Connector
Power button
Icon Description
The SD vFlash media card slot provides persistent on-demand
local storage and a custom deployment environment that
enables automation of system configuration, scripts, and
imaging.
Indicates if the system is powered on or off. Press the power
button to manually power on or off the system.
NOTE: Press the power button to gracefully shut down an
ACPI-compliant operating system.
Press the Non-Maskable Interrupt (NMI) button to
troubleshoot software application and device driver errors
when running certain operating systems. Use the end of a
paper clip to press the NMI button.
NOTE: Use the NMI button only if directed to do so by
qualified support personnel or by the operating system
documentation.
10 About the PowerEdge R930
Table 1. Front panel features of the PowerEdge R930 system. (continued)
Item Indicator, Button, or
Connector
4 System identification button
5 Video connector
6 LCD menu buttons
7 USB port (2)
8 Information tag
9 Hard drives Up to twenty four 2.5-inch hard drives
Icon Description
NOTE: If the server stops responding during POST, press
and hold the System ID button for more than five
seconds to enter the BIOS progress mode.
NOTE: To reset the iDRAC (if not disabled on the iDRAC
setup page by pressing F2 during system boot), press and
hold the System ID button for more than 15 seconds.
Enables you to connect a display device to the system. For
more information, see the Technical specifications section.
The LCD menu buttons enable you to perform actions similar
to GUI, RACADM, and the WS-Man interfaces.
The USB ports are 4-pin, 2.0-compliant. These ports enable
you to connect USB devices to the system.
The Information tag is a slide-out label panel that contains
system information such as Service Tag, NIC, MAC address,
and so on. If you have opted for the secure default access to
iDRAC, the Information tag also contains the iDRAC secure
default password.
NOTE: On the backplane supported Flash devices, there
are 3 bays in total. The first two bays are for PCIe Flash
devices with two sets of drives labelled 0 through 3. The
bay 3 is for SAS drives labelled 0 through 15.
Enable you to install drives that are supported on your system.
For more information about drives, see the Technical
specifications section.
10 Rack ears Enables you to pull the system out of the rack.
11 Optical drive lock A lock that opens out the ejector handle for the optical drive.
12
Related references
Technical specifications on page 23
Optical drive (optional)
One optional SATA DVD-ROM drive or DVD+/- RW drive.
Enables you to retrieve and store data on optical discs such as
compact discs (CD) and digital versatile discs (DVD). For
more information, see the Technical specifications section.
LCD panel
The LCD panel of your system provides system information, status, and error messages to indicate if the system is functioning
correctly or if the system needs attention. For more information about error messages, see the Dell Event and Error Messages
Reference Guide at Dell.com/openmanagemanuals >OpenManage software.
● The LCD backlight turns blue during normal operating conditions.
● When the system needs attention, the LCD turns amber, and displays an error code followed by descriptive text.
If the system is connected to a power source and an error is detected, the LCD turns amber regardless of
NOTE:
whether the system is turned on or off.
● The LCD backlight is turned off when the system is in standby mode and can be turned on by pressing either the Select,
Left, or Right button on the LCD panel.
● The LCD backlight remains off if LCD messaging is turned off using the iDRAC utility, the LCD panel, or other tools.
About the PowerEdge R930
11
Figure 3. LCD panel features
Table 2. LCD panel features
Item Button Description
1 Left Moves the cursor back in one-step increments.
2 Select Selects the menu item highlighted by the cursor.
3 Right Moves the cursor forward in one-step increments.
During message scrolling:
● Press and hold the button to increase scrolling speed.
● Release the button to stop.
NOTE: The display stops scrolling when the button is released. After 45
seconds of inactivity, the display starts scrolling.
Related references
Setup menu on page 12
View menu on page 13
Related tasks
Viewing Home screen on page 12
Viewing Home screen
The Home screen displays user-configurable information about the system. This screen is displayed during normal system
operation when there are no status messages or errors. When the system turns off and there are no errors, LCD enters the
standby mode after five minutes of inactivity. Press any button on the LCD to turn it on.
1. To view the Home screen, press one of the three navigation buttons (Select, Left, or Right).
2. To navigate to the Home screen from another menu, complete the following steps:
a. Press and hold the navigation button till the up arrow
b. Navigate to the
c. Select the Home icon.
d. On the Home screen, press the Select button to enter the main menu.
Related references
LCD panel on page 11
Setup menu on page 12
View menu on page 13
using the up arrow
is displayed.
Setup menu
NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next action.
12 About the PowerEdge R930
Option Description
iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are
IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain
addresses. Two separate DNS entries are available.
Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This
enables you to match an LCD message with an SEL entry.
Select Simple to view LCD error messages in a simplified user-friendly description. For more information
about error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/
openmanagemanuals > OpenManage software.
Set home Select the default information to be displayed on the Home screen. See View menu section for the
options and option items that can be set as the default on the Home screen.
Related references
LCD panel on page 11
View menu on page 13
Related tasks
Viewing Home screen on page 12
View menu
NOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next action.
Option Description
iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC8. Addresses include DNS (Primary and Secondary),
Gateway, IP, and Subnet (IPv6 does not have Subnet).
MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.
Name Displays the name of the Host, Model, or User String for the system.
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the
Set home submenu of the Setup menu.
Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be configured in
the Set home submenu of the Setup menu.
Related references
LCD panel on page 11
Setup menu on page 12
Related tasks
Viewing Home screen on page 12
Back panel features
The back panel provides access to the features available on the back of the server, such as the system identification button,
power supply sockets, cable management arm connectors, iDRAC storage media, NIC ports, and USB and VGA ports. A majority
of the expansion card ports can be accessed from the back panel. The hot swappable and cabled power supply units are
accessible from the back panel.
About the PowerEdge R930
13
Back panel features of the PowerEdge R930 system
Figure 4. Back panel features of the PowerEdge R930 system
1. Power supply unit (PSU 3 and 4) 2. PCIe expansion card slots
3. Power supply unit (PSU 1 and 2) 4. Video connector
5. iDRAC Enterprise port 6. Ethernet port (4)
7. USB port (2) 8. Serial connector
9. System identification connector 10. System identification button
Table 3. Back panel features of the PowerEdge R930 system
Item Indicator, Button, or
Connector
1 Power supply unit (PSU 3 and
4)
2 PCIe expansion card slots (8
or 10 depending on the I/O
risers installed)
3 Power Supply Unit (PSU 1 and
2)
4 Video connector
5 iDRAC Enterprise port
Icon Description
Up to two redundant AC power supplies with a rating of 750
W or 1100 W
Enables you to connect PCI Express expansion cards.
Up to two redundant AC power supplies with a rating of 750
W or 1100 W
Enables you to connect a display device to the system. For
more information, see the Technical specifications section.
Enables you to remotely access iDRAC. For more information,
see the iDRAC User’s Guide at www.dell.com/
poweredgemanuals.
NOTE: The port is available for use only if the iDRAC8
Enterprise license is installed on your system.
6 Ethernet port (4) Four integrated 10/100/1000 Mbps NIC connectors
or
Four integrated connectors that include:
● Two 10/100/1000 Mbps NIC connectors
14 About the PowerEdge R930
Table 3. Back panel features of the PowerEdge R930 system (continued)
Item Indicator, Button, or
Connector
7 USB port (2)
8 Serial port
9 System identification port
10 System identification button
Icon Description
● Two 100 Mbps/1 Gbps/10 Gbps and two SFP+/10 GbE T
connectors
● Four SFP+/10 GbE T connectors
The USB ports are 4-pin, 2.0-compliant. These ports enable
you to connect USB devices to the system.
Enables you to connect a serial device to the system. For
more information, see the Technical specifications section.
The System identification port connects the optional system
status indicator assembly to the system through the optional
cable management arm.
NOTE: To reset the iDRAC (if not disabled in System
Setup), press and hold the button for more than 15
seconds.
Diagnostic indicators
The diagnostic indicators on the system indicate operation and error status.
Hard drive indicator codes
Each hard drive carrier has an activity indicator and a status indicator. The indicators provide information about the current
status of the hard drive. The activity LED indicates whether hard drive is currently in use or not. The status LED indicates the
power condition of the hard drive.
Figure 5. Hard drive indicators
1. Hard drive activity indicator
2. Hard drive status indicator
3. Hard drive
About the PowerEdge R930
15
NOTE: If the hard drive is in the Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side)
does not turn on.
Table 4. Hard drive indicator codes
Drive-status indicator pattern Condition
Flashes green twice per second Identifying drive or preparing for removal.
Off Drive ready for insertion or removal.
NOTE: The drive status indicator remains off until all hard
drives are initialized after the system is turned on. Drives are
not ready for insertion or removal during this time.
Flashes green, amber, and then turns off Predicted drive failure
Flashes amber four times per second Drive failed
Flashes green slowly Drive rebuilding
Steady green Drive online
Flashes green for three seconds, amber for three
seconds, and then turns off after six seconds
SSD LED indicator pattern
Rebuild stopped
Figure 6. SSD LED indicator pattern
1. SSD activity indicator
2. SSD status indicator
3. SSD
While the operating system is running, the status indicator provides the current status of the device. The following table lists
the device states along with the associated LED indicator codes.
Table 5. SSD LED indicator pattern
State Name Slot/Device State Status LED (Green) Status LED (Amber)
Device status off The system or device is not
powered up.
Device online The device is powered up. On Off
16 About the PowerEdge R930
Off Off
Table 5. SSD LED indicator pattern (continued)
State Name Slot/Device State Status LED (Green) Status LED (Amber)
Device identify (blink) The device is identifying the
slot location or is indicating
that the device has received a
Prepare for Removal
command from the host
operating system.
Device failed The host operating system no
longer has access to the
device because the device is
not responding or has
encountered a critical error
condition.
On for 250 msec
Off for 250 msec
Off
Off
On for 250 msec
Off for 250 msec
NIC indicator codes
The NIC on the back panel has an indicator that provides information about the network activity and link status. The activity
LED indicates whether the NIC is currently connected or not. The link LED indicates the speed of the connected network.
Figure 7. NIC Indicator Codes
1. link indicator
2. activity indicator
Table 6. NIC indicators
Convention Status Condition
A Link and activity indicators are off.
B Link indicator is green. The NIC is connected to a valid network at its maximum
C Link indicator is amber The NIC is connected to a valid network at less than its
D Activity indicator is flashing. green Network data is being sent or received.
The NIC is not connected to the network.
port speed (1 Gbps or 10 Gbps).
maximum port speed.
Indicator codes for redundant power supply unit
Each AC power supply unit (PSU) has an illuminated translucent handle that indicates whether power is present or whether a
power fault has occurred.
About the PowerEdge R930
17
Figure 8. AC PSU status indicator
1. AC PSU status indicator or handle
Table 7. Redundant AC PSU status indicator
Convention Power Indicator
Pattern
A Green A valid power source is connected to the PSU and the PSU is operational.
B Flashing green When the PSU firmware is being updated, the PSU handle flashes green.
C Flashing green and
turns off
D Flashing amber Indicates a problem in the PSU.
Condition
CAUTION: Do not disconnect the power cord or unplug the PSU when
updating firmware. If firmware update is interrupted, the PSUs will not
function. You must roll back the PSU firmware by using Dell Lifecycle
Controller. For more information, see Dell Lifecycle Controller User’s
Guide at Dell.com/idracmanuals.
When hot-adding a PSU, the PSU handle flashes green five times at 4 Hz rate and
turns off. This indicates that there is a PSU mismatch with respect to efficiency,
feature set, health status, and supported voltage.
CAUTION: For AC PSUs, use only PSUs with the Extended Power
Performance (EPP) label on the back.
NOTE: Ensure that both the PSUs are of the same capacity.
NOTE: Mixing PSUs from previous generations of Dell PowerEdge servers can
result in a PSU mismatch condition or failure to turn the system on.
CAUTION: When correcting a PSU mismatch, replace only the PSU with
the flashing indicator. Swapping the other PSU to make a matched pair
can result in an error condition and unexpected system shutdown. To
change from a High Output configuration to a Low Output configuration
or vice versa, you must turn off the system.
18 About the PowerEdge R930
CAUTION: AC PSUs support both 220 V and 110 V input voltages with
the exception of Titanium PSUs, which support only 220 V. When two
identical PSUs receive different input voltages, they can output
different wattages, and trigger a mismatch.
CAUTION: If two PSUs are used, they must be of the same type and
have the same maximum output power.
CAUTION: Combining AC and DC PSUs is not supported and triggers a
mismatch.
Table 7. Redundant AC PSU status indicator (continued)
Convention Power Indicator
Pattern
E Not lit Power is not connected.
Condition
Internal dual SD module indicator codes
The Internal Dual SD module (IDSDM) provides you with a redundant SD card solution. You can configure the IDSDM for storage
or as the OS boot partition. The IDSDM card offers the following features:
● Dual card operation — maintains a mirrored configuration by using SD cards in both the slots and provides redundancy.
NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of System Setup, the
information is replicated from one SD card to another.
● Single card operation — single card operation is supported, but without redundancy.
Figure 9. Internal dual SD module (IDSDM)
1. LED status indicator (2)
The following table describes the IDSDM indicator codes:
Table 8. IDSDM indicator codes
Convention IDSDM indicator code Description
A Green Indicates that the card is online.
B Flashing green Indicates rebuild or activity.
C Flashing amber Indicates card mismatch or that the card has failed.
D Amber Indicates that the card is offline, has failed, or is write-
protected.
E Not lit Indicates that the card is missing or is booting.
Locating service tag of your system
Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code is and Service
Tag are found on the front of the system by pulling out the information tag. Alternatively, the information may be on a sticker on
the chassis of the system. This information is used by Dell to route support calls to the appropriate personnel.
About the PowerEdge R930
19
Documentation resources
This section provides information about the documentation resources for your system.
To view the document that is listed in the documentation resources table:
● From the Dell EMC support site:
1. Click the documentation link that is provided in the Location column in the table.
2. Click the required product or product version.
NOTE: To locate the product name and model, see the front of your system.
3. On the Product Support page, click Manuals & documents.
● Using search engines:
○ Type the name and version of the document in the search box.
Table 9. Additional documentation resources for your system
Task Document Location
2
Setting up your
system
Configuring your
system
For more information about
installing and securing the system
into a rack, see the Rail Installation
Guide included with your rack
solution.
For information about setting up
your system, see the Getting
Started Guide document that is
shipped with your system.
For information about the iDRAC
features, configuring and logging
in to iDRAC, and managing your
system remotely, see the
Integrated Dell Remote Access
Controller User's Guide.
For information about
understanding Remote Access
Controller Admin (RACADM)
subcommands and supported
RACADM interfaces, see the
RACADM CLI Guide for iDRAC.
For information about Redfish and
its protocol, supported schema,
and Redfish Eventing are
implemented in iDRAC, see the
Redfish API Guide.
For information about iDRAC
property database group and
object descriptions, see the
Attribute Registry Guide.
www.dell.com/poweredgemanuals
www.dell.com/poweredgemanuals
For information about earlier
versions of the iDRAC documents,
see the iDRAC documentation.
20 Documentation resources
www.dell.com/idracmanuals
Table 9. Additional documentation resources for your system (continued)
Task Document Location
To identify the version of iDRAC
available on your system, on the
iDRAC web interface, click ? >
About.
Managing your
system
For information about installing the
operating system, see the
operating system documentation.
For information about updating
drivers and firmware, see the
Methods to download firmware
and drivers section in this
document.
For information about systems
management software offered by
Dell, see the Dell OpenManage
Systems Management Overview
Guide.
For information about setting up,
using, and troubleshooting
OpenManage, see the Dell
OpenManage Server Administrator
User’s Guide.
For information about installing,
using, and troubleshooting Dell
OpenManage Essentials, see the
Dell OpenManage Essentials User’s
Guide.
For information about installing,
using, and troubleshooting Dell
OpenManage Enterprise, see the
Dell OpenManage Enterprise
User’s Guide.
www.dell.com/
operatingsystemmanuals
www.dell.com/support/drivers
www.dell.com/poweredgemanuals
www.dell.com/
openmanagemanuals >
OpenManage Server Administrator
www.dell.com/
openmanagemanuals >
OpenManage Essentials
www.dell.com/
openmanagemanuals >
OpenManage Enterprise
Understanding event
and error messages
For information about installing
and using Dell SupportAssist, see
the Dell EMC SupportAssist
Enterprise User’s Guide.
For information about partner
programs enterprise systems
management, see the
OpenManage Connections
Enterprise Systems Management
documents.
Working with the Dell PowerEdge
RAID controllers
For information about the event
and error messages that are
generated by the system firmware
and agents that monitor system
https://www.dell.com/
serviceabilitytools
www.dell.com/
openmanagemanuals
For information about
understanding the features of the
Dell PowerEdge RAID controllers
(PERC), Software RAID
controllers, or BOSS card and
deploying the cards, see the
Storage controller documentation.
www.dell.com/qrl
www.dell.com/
storagecontrollermanuals
Documentation resources 21
Table 9. Additional documentation resources for your system (continued)
Task Document Location
components, see the Error Code
Lookup.
Troubleshooting your
system
For information about identifying
and troubleshooting the
PowerEdge server issues, see the
Server Troubleshooting Guide.
www.dell.com/poweredgemanuals
22 Documentation resources
Technical specifications
The technical and environmental specifications of your system are outlined in this section.
Topics:
• Chassis dimensions
• Chassis weight
• Processor specifications
• PSU specifications
• System battery specifications
• Expansion bus specifications
• Memory specifications
• Drive specifications
• Ports and connectors specifications
• Video specifications
• Environmental specifications
Chassis dimensions
3
This section describes the physical dimensions of the system.
Figure 10. Chassis dimensions of the PowerEdge R930 system
Technical specifications 23
Table 10. Dimensions of the Dell PowerEdge R930 system
X Xa Y Z (with
482.4 mm
(18.99
inches)
422 mm
(16.61
inches)
172.6 mm
(6.8 inches)
bezel)
802.3 mm
(31.58
inches)
Za (without
bezel)
35 mm (1.37
inches)
Z (without
bezel)
787.7 mm
(31.01
inches)
Za (without
bezel)
20.4mm
(0.80 inch)
Zb
767.3 mm
(30.20
inches)
Chassis weight
This section describes the weight of the system.
Table 11. Chassis weight
System Maximum weight (with all hard drives/SSDs)
PowerEdge R930
59 kg (130.07 lb)
Processor specifications
The PowerEdge R930 system supports two or four Intel E7-8800/4800 v3 or Intel E7-8800/4800 v4 product family processors.
PSU specifications
The PowerEdge R930 system supports up to four AC redundant power supply units (PSUs).
Table 12. PSU specifications
PSU Class Heat dissipation
(maximum)
750 W AC Platinum 2891 BTU/hr 50/60 Hz 100–240 V AC, autoranging
1100 W AC Platinum+ 4100 BTU/hr 50/60 Hz 100–240 V AC, autoranging
NOTE: Heat dissipation is calculated using the PSU wattage rating.
NOTE: This system is also designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230
V.
Frequency Voltage
System battery specifications
The PowerEdge R930 system supports 3 V CR2032 Lithium coin cell system battery.
Expansion bus specifications
The PowerEdge R930 system supports PCI express (PCIe) Generation 3 expansion cards, which need to be installed on the
system board using expansion card risers. This system supports three types of expansion card risers. The following table
provides the expansion card riser specifications:
Table 13. Expansion card riser specifications
Expansion card riser PCIe slots on the riser Height Length Link
Riser 1 (NDC riser
default)
24 Technical specifications
Slot 2 full-height half-length x8 link
Table 13. Expansion card riser specifications (continued)
Expansion card riser PCIe slots on the riser Height Length Link
Riser 2 (optional) Slot 1/1 full-height full-length x4
Slot 2/2 full-height half-length x4
Slot 3 full-height half-length x8
Slot 4 full-height full-length x16
Slot 5 full-height half-length x16
Slot 6 full-height half-length x16
Slot 7 full-height half-length x16
Slot 8 full-height half-length x16
Riser 3 (optional) Slot 1/9 full-height full-length x8
Slot 2/10 half-height half-length x8
NOTE: To use slots 6 through 10, all four processors must be installed.
NOTE: Do not install a full-height expansion card on PCIe slot 2/10.
Memory specifications
The PowerEdge R930 system supports DDR4 registered DIMMs (RDIMMs) and load-reduced DIMMs (LRDIMMs). Supported
memory bus frequencies are 1866 MT/s, 2133MT/s, or 2400 MT/s.
Table 14. Memory specifications
Memory module
sockets
Ninety-six 240-pin
sockets
NOTE:
● Each memory riser supports 12 memory module slots.
● Each processor supports two memory risers.
Memory capacity Minimum RAM Maximum RAM
● 64 GB quad rank
(LRDIMMs)
● 4 GB or 8GB single rank
(RDIMMs)
● 8 GB, 16 GB, or 32 GB dual
rank (RDIMMs)
● 192 GB with dual processor
with 4 memory risers
● 384 GB with quad
processor with 8 memory
risers
● 3.07 TB with dual processor
with 4 memory risers
● 6.14 TB with quad
processor with 8 memory
risers
Drive specifications
Hard drives
The PowerEdge R930 system supports SAS and SATA hard drives and Solid State Drives (SSDs).
Table 15. Supported hard drive and SSD options for the PowerEdge R930 system
Hard drive system Description
Four hard drive systems Up to four 2.5 inch, internal, hot-swappable SAS hard drives in hard drive
slots 0 through 3.
Technical specifications 25
Table 15. Supported hard drive and SSD options for the PowerEdge R930 system (continued)
Hard drive system Description
This configuration supports:
● 6 Gbps and 12 Gbps I/O operations on SAS drives.
● 6 Gbps on SATA drives.
Twenty four hard drive systems (SAS/SATA) Up to twenty four 2.5 inch, internal, hot-swappable SAS/SATA hard drives.
This configuration supports:
● 6 Gbps and 12 Gbps I/O operations on SAS drives.
● 6 Gbps on SATA drives.
NOTE: With a single Unified mode daughter card and PERC 9 card the
hard drives are located in hard drive slots 0 through 24 (bay 1).
NOTE: With two Performance mode daughter cards and two PERC 9
cards the hard drives are located in hard drive slots 0 through 11 (bay 1)
and 0 through 11 (bay 2)
Twenty four or sixteen plus eight hard drive
systems
Twenty four hard drive systems (SAS-3 (12
Gbps))
Performance Mode (split-capable)
Twenty four or sixteen plus eight hard drive
systems (SATA SSD)
Up to sixteen 2.5 inch, internal, hot-swappable SAS drives and up to eight
Dell PowerEdge Express Flash devices (PCIe SSDs) hard drives in hard drive
slots 0 through 4 (bay 1), 0 through 4 (bay 2), and 0 through 15 (bay 3) for
SAS/SATA with 2 PCIe Extender Cards, one Unified Mode Daughter Card,
and one PERC 9 Card.
NOTE: Performance mode daughter cards (hard drive slots 0 through 7
on SAS/SATA) are not supported.
Up to twenty four 2.5 inch, internal, hot-swappable SAS hard drives.
NOTE: When the backplane is NOT in the split mode with single internal
PERC, the maximum number of SATA/SSDs are 12 in the right bay (hard
drives slots 12 through 23).
Up to sixteen 2.5 inch, internal, hot-swappable SATA drives and up to eight
Dell PowerEdge Express Flash devices (PCIe SSDs) hard drives in hard drive
slots 0 through 4 (bay 1), 0 through 4 (bay 2), and 8 through 15 (bay 3) for
SAS/SATA.
NOTE: Initial status LED of PCIe SSDs may vary based on the actual
drive status and server components populated.
Optical drive
The PowerEdge R930 system supports one optional SATA DVD-ROM drive or DVD+/-RW drive.
Ports and connectors specifications
USB ports
The PowerEdge R930 system supports:
● USB 2.0-compliant ports on the front panel
● USB 2.0-compliant ports on the back panel
● USB 2.0-compliant internal port
The following table provides more information about the USB specifications:
26
Technical specifications
Table 16. USB specifications
System Front panel Back panel Internal
PowerEdge R930 Two 4-pin, USB 2.0-compliant
port
Two 4-pin, USB 2.0-compliant
port
One 4-pin, USB 2.0-compliant
port
NIC ports
The PowerEdge R930 system supports four 10/100/1000 Mbps Network Interface Controller (NIC) ports on the back panel.
Serial connector
The serial connector connects a serial device to the system. The PowerEdge R930 system supports one serial connector on the
back panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant.
VGA ports
The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The PowerEdge R930 system
supports two 15-pin VGA ports one each on the front and back panels.
Internal Dual SD Module
The PowerEdge R930 system supports two optional flash memory card slots with an internal dual SD module.
NOTE: One card slot is dedicated for redundancy.
Video specifications
The PowerEdge R930 system supports Matrox G200 graphics card with 16 MB capacity.
Table 17. Supported video resolution options
Resolution Refresh rate (Hz) Color depth (bits)
640 x 480 60, 70 8, 16, 32
800 x 600 60, 75, 85 8, 16, 32
1024 x 768 60, 75, 85 8, 16, 32
1152 x 864 60, 75, 85 8, 16, 32
1280 x 1024 60, 75 8, 16, 32
1440 x 900 60 8, 16, 32
Environmental specifications
For additional information about environmental measurements for specific system configurations, see Dell.com/
NOTE:
environmental_datasheets.
Table 18. Temperature specifications
Temperature Specifications
Storage –40°C to 65°C (–40°F to 149°F)
Technical specifications 27
Table 18. Temperature specifications (continued)
Temperature Specifications
Continuous operation (for altitude less than 950 m or
3117 ft)
Maximum temperature gradient (operating and
storage)
10°C to 35°C (50°F to 95°F) with no direct sunlight on the
equipment.
20°C/h (68°F/h)
Table 19. Relative humidity specifications
Relative humidity Specifications
Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere
must be non-condensing at all times.
Operating 10% to 80% relative humidity with 26°C (78.8°F) maximum dew
point.
Table 20. Maximum vibration specifications
Maximum vibration Specifications
Operating 0.26 G
Storage 1.87 G
at 5 Hz to 350 Hz (all operation orientations).
rms
at 10 Hz to 500 Hz for 15 min (all six sides tested).
rms
Table 21. Maximum shock specifications
Maximum shock Specifications
Operating Six consecutively executed shock pulses in the positive and negative x,
y, and z axes of 6 G for up to 11 ms.
Storage Six consecutively executed shock pulses in the positive and negative x,
y, and z axes (one pulse on each side of the system) of 71 G for up to
2 ms.
Table 22. Maximum altitude specifications
Maximum altitude Specifications
Operating
Storage 12,000 m (39,370 ft)
3048 m (10,000 ft)
Table 23. Operating temperature de-rating specifications
Operating temperature de-rating Specifications
Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above
950 m (3,117 ft).
35°C to 40°C (95°F to 104°F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft) above
950 m (3,117 ft).
40°C to 45°C (104°F to 113°F) Maximum temperature is reduced by 1°C/125 m (1°F/228 ft) above
950 m (3,117 ft).
Particulate and gaseous contamination specifications
The following table defines the limitations that help avoid any equipment damage or failure from particulates and gaseous
contamination. If the levels of particulates or gaseous pollution exceed the specified limitations and result in equipment damage
or failure, you may need to rectify the environmental conditions. Re-mediation of environmental conditions is the responsibility
of the customer.
28
Technical specifications
Table 24. Particulate contamination specifications
Particulate contamination Specifications
Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1
with a 95% upper confidence limit.
NOTE: This condition applies to data center environments only. Air
filtration requirements do not apply to IT equipment designed to be
used outside a data center, in environments such as an office or
factory floor.
NOTE: Air entering the data center must have MERV11 or MERV13
filtration.
Conductive dust Air must be free of conductive dust, zinc whiskers, or other
conductive particles.
NOTE: This condition applies to data center and non-data center
environments.
Corrosive dust
● Air must be free of corrosive dust.
● Residual dust present in the air must have a deliquescent point less
than 60% relative humidity.
NOTE: This condition applies to data center and non-data center
environments.
Table 25. Gaseous contamination specifications
Gaseous contamination Specifications
Copper coupon corrosion rate <300 Å/month per Class G1 as defined by ANSI/ISA71.04-1985.
Silver coupon corrosion rate <200 Å/month as defined by AHSRAE TC9.9.
NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.
Standard operating temperature
Table 26. Standard operating temperature specifications
Standard operating temperature Specifications
Continuous operation (for altitude less than 950 m or
3117 ft)
Humidity percentage range 10% to 80% Relative Humidity with 26°C (78.8°F) maximum dew
10°C to 35°C (50°F to 95°F) with no direct sunlight on the
equipment.
point.
Expanded operating temperature
Table 27. Expanded operating temperature specifications
Expanded operating temperature Specifications
Less than or equal to 10% of annual operating hours 5°C to 40°C at 5% to 85% RH with 29°C dew point.
NOTE: Outside the standard operating temperature (10°C to
35°C), the system can operate continuously in temperatures as low
as 5°C and as high as 40°C.
For temperatures between 35°C and 40°C, de-rate maximum
allowable dry bulb temperature by 1°C per 175 m above 950 m (1°F per
319 ft).
Technical specifications 29
Table 27. Expanded operating temperature specifications (continued)
Expanded operating temperature Specifications
Less than or equal to 1% of annual operating hours –5°C to 45°C at 5% to 90% RH with 29°C dew point.
NOTE: Outside the standard operating temperature (10°C to
35°C), the system can operate down to –5°C or up to 45°C for a
maximum of 1% of its annual operating hours.
For temperatures between 40°C and 45°C, de-rate maximum
allowable temperature by 1°C per 125 m above 950 m (1°F per 228 ft).
NOTE: When operating in the expanded temperature range, system performance may be impacted.
NOTE: When operating in the expanded temperature range, ambient temperature warnings maybe reported on the LCD
panel and in the System Event Log.
Expanded operating temperature restrictions
In systems that have do not have Class 2, Near Line SAS hard drives installed the restrictions listed here need to be followed:
● x4 passive backplane only
● Requires 4 PSUs (redundant)
● No PCIe SSD
● No Class 2, Near Line SAS, hard drives
In systems that have Enterprise, Near Line SAS hard drives installed the restrictions listed here need to be followed:
● x4 Backplane with any combination of CPU configuration
● x24 Backplane supports a maximum of 140W CPUs
● No PCIe SSD
● Fans speeds are limited to 90% of full speed
30
Technical specifications
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