Dell PowerEdge R640 User Manual

Dell EMC PowerEdge R640

Installation and Service Manual

Reg ula tor y M ode l: E39 S S eries Reg ula tor y T ype : E 39S 001 Jul y 2 020 Rev . A 09

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid

the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2017 - 2020 Dell Inc. or its subsidiaries. All rights reserved . D ell , E MC, and other trademarks are trademarks of Dell Inc. or its subsidi ari es. Other trademarks may be trademarks of their respective owners.

Contents

Chapter 1: Dell EMC PowerEdge R640 overview.............................................................................7

Supported configurations for PowerEdge R640..........................................................................................................7

Front view of the system...................................................................................................................................................9

Left control panel view............................................................................................................................................... 13

Right control panel view............................................................................................................................................. 15

Back view of the system.................................................................................................................................................. 17

NIC indicator codes..................................................................................................................................................... 21

Power supply unit indicator codes........................................................................................................................... 21

Drive indicator codes........................................................................................................................................................23

LCD panel............................................................................................................................................................................ 24

Viewing Home screen.................................................................................................................................................25

Setup menu...................................................................................................................................................................25

View menu.....................................................................................................................................................................25

Locating the Service Tag of your system................................................................................................................... 26

System information label................................................................................................................................................. 26

Chapter 2: Documentation resources...........................................................................................29

Chapter 3: Initial system setup and configuration........................................................................32

Setting up your system.................................................................................................................................................... 32

iDRAC configuration......................................................................................................................................................... 32

Options to set up iDRAC IP address....................................................................................................................... 32

Log in to iDRAC............................................................................................................................................................33

Options to install the operating system.......................................................................................................................33

Methods to download firmware and drivers......................................................................................................... 33

Downloading drivers and firmware.......................................................................................................................... 34

Chapter 4: Installing and removing system components ............................................................. 35

Safety instructions............................................................................................................................................................35

Before working inside your system............................................................................................................................... 36

After working inside your system.................................................................................................................................. 36

Recommended tools......................................................................................................................................................... 36

Optional front bezel.......................................................................................................................................................... 37

Removing the front bezel.......................................................................................................................................... 37

Installing the front bezel............................................................................................................................................ 37

System cover......................................................................................................................................................................38

Removing the system cover..................................................................................................................................... 38

Installing the system cover....................................................................................................................................... 39

Drives................................................................................................................................................................................... 40

Removing a drive blank.............................................................................................................................................. 40

Installing a drive blank................................................................................................................................................. 41

Removing a drive carrier.............................................................................................................................................41

Installing a drive carrier.............................................................................................................................................. 42

Removing the drive from the drive carrier............................................................................................................ 43

Contents 3

Installing a drive into the drive carrier.................................................................................................................... 44

Backplane cover................................................................................................................................................................ 45

Removing the backplane cover................................................................................................................................45

Installing the backplane cover.................................................................................................................................. 46

Inside the system...............................................................................................................................................................47

Air shroud............................................................................................................................................................................50

Removing the air shroud............................................................................................................................................50

Installing the air shroud..............................................................................................................................................50

Cooling fans.........................................................................................................................................................................51

Removing a cooling fan...............................................................................................................................................51

Installing a cooling fan................................................................................................................................................ 52

System memory................................................................................................................................................................. 53

System memory guidelines........................................................................................................................................ 53

General memory module installation guidelines....................................................................................................54

NVDIMM-N memory module installation guidelines ...........................................................................................55

DCPMM installation guidelines ............................................................................................................................... 59

Mode-specific guidelines........................................................................................................................................... 60

Removing a memory module.....................................................................................................................................63

Installing a memory module....................................................................................................................................... 64

NVDIMM-N battery.......................................................................................................................................................... 65

Removing the NVDIMM-N battery......................................................................................................................... 65

Installing the NVDIMM-N battery........................................................................................................................... 66

Processors and heat sinks...............................................................................................................................................67

Removing a processor and heat sink module........................................................................................................67

Removing the processor from the processor and heat sink module.............................................................. 68

Installing the processor into a processor and heat sink module...................................................................... 69

Installing a processor and heat sink module...........................................................................................................71

Expansion cards and expansion card risers.................................................................................................................72

Expansion bus specifications.................................................................................................................................... 72

Removing an expansion card riser........................................................................................................................... 77

Installing an expansion card riser............................................................................................................................. 79

Removing expansion card from the expansion card riser...................................................................................81

Installing an expansion card into expansion card riser........................................................................................84

M.2 SSD module................................................................................................................................................................ 86

Removing the M.2 SSD module............................................................................................................................... 86

Installing the M.2 SSD module..................................................................................................................................87

Optional IDSDM or vFlash module................................................................................................................................ 88

Removing the optional IDSDM or vFlash card......................................................................................................88

Installing optional IDSDM or vFlash card............................................................................................................... 89

Optional IDSDM or vFlash module................................................................................................................................ 90

Removing the MicroSD card.....................................................................................................................................90

Installing the MicroSD card........................................................................................................................................91

Network daughter card....................................................................................................................................................92

Removing the network daughter card....................................................................................................................92

Installing the network daughter card......................................................................................................................93

Integrated storage controller card................................................................................................................................ 94

Removing the integrated storage controller card............................................................................................... 94

Installing the integrated storage controller card................................................................................................. 95

Backplane............................................................................................................................................................................ 97

Backplane details......................................................................................................................................................... 97

Contents

Removing the backplane cover................................................................................................................................98

Installing the backplane..............................................................................................................................................98

Removing the 2.5 inch drive rear backplane........................................................................................................ 99

Installing the 2.5 inch drive rear backplane......................................................................................................... 100

Cable routing.....................................................................................................................................................................102

SAS expander card..........................................................................................................................................................106

Removing the SAS expander card......................................................................................................................... 106

Installing the SAS expander card........................................................................................................................... 107

Rear drive cage................................................................................................................................................................ 108

Removing the rear drive cage.................................................................................................................................108

Installing the rear drive cage...................................................................................................................................109

System battery..................................................................................................................................................................110

Replacing the system battery..................................................................................................................................110

USB module........................................................................................................................................................................ 111

Removing the USB module....................................................................................................................................... 111

Installing the USB module.........................................................................................................................................112

VGA module....................................................................................................................................................................... 112

Removing the VGA module...................................................................................................................................... 112

Installing the VGA module.........................................................................................................................................113

Optional internal USB memory key...............................................................................................................................114

Replacing the optional internal USB memory key...............................................................................................114

Optical drive (optional)................................................................................................................................................... 115

Removing the optical drive.......................................................................................................................................115

Installing the optical drive.........................................................................................................................................115

Power supply units...........................................................................................................................................................116

Hot spare feature........................................................................................................................................................117

Removing a power supply unit blank......................................................................................................................117

Installing a power supply unit blank........................................................................................................................ 117

Removing a power supply unit.................................................................................................................................118

Installing a power supply unit...................................................................................................................................119

Removing a DC power supply unit..........................................................................................................................119

Installing DC power supply unit.............................................................................................................................. 120

Wiring instructions for a DC power supply unit..................................................................................................120

System board.....................................................................................................................................................................121

Removing the system board.................................................................................................................................... 121

Installing the system board...................................................................................................................................... 122

Trusted Platform Module...............................................................................................................................................125

Upgrading the Trusted Platform Module............................................................................................................. 125

Initializing TPM for BitLocker users...................................................................................................................... 126

Initializing the TPM 1.2 for TXT users...................................................................................................................126

Initializing the TPM 2.0 for TXT users.................................................................................................................. 126

Control panel.....................................................................................................................................................................127

Removing the left control panel............................................................................................................................. 127

Installing the left control panel............................................................................................................................... 128

Removing the right control panel...........................................................................................................................129

Installing the right control panel.............................................................................................................................130

Chapter 5: System diagnostics................................................................................................... 131

Dell Embedded System Diagnostics............................................................................................................................. 131

Running the Embedded System Diagnostics from Boot Manager..................................................................131

Contents

Running the Embedded System Diagnostics from the Dell Lifecycle Controller.........................................131

System diagnostic controls..................................................................................................................................... 132

Chapter 6: Jumpers and connectors .......................................................................................... 133

System board jumpers and connectors...................................................................................................................... 133

System board jumper settings......................................................................................................................................135

Disabling forgotten password.......................................................................................................................................135

Chapter 7: Getting help..............................................................................................................136

Contacting Dell EMC...................................................................................................................................................... 136

Documentation feedback...............................................................................................................................................136

Accessing system information by using QRL............................................................................................................ 136

Quick Resource Locator for R640......................................................................................................................... 137

Receiving automated support with SupportAssist ................................................................................................. 137

Recycling or End-of-Life service information........................................................................................................... 137

6 Contents

Dell EMC PowerEdge R640 overview

The Dell EMC PowerEdge R640 system is a 1U rack server that supports up to:

● Two 2ndgeneration Intel Xeon Scalable Processors

● 24 DIMM slots

● 8 x 2.5-inch hard drives or 4 x 3.5-inch hard drives on the front panel, or 10 x 2.5-inch hard drives on the front panel with

optional support for 2 X 2.5-inch hard drives on the back panel

● Two AC or DC redundant power supply units

NOTE: All instances of SAS, SATA hard drives, SSDs, NVMe drives are referred to as drives in this document, unless

specified otherwise.

Topics:

• Supported configurations for PowerEdge R640

• Front view of the system

• Back view of the system

• Drive indicator codes

• LCD panel

• Locating the Service Tag of your system

• System information label

Supported configurations for PowerEdge R640

The PowerEdge R640 system supports the following configurations:

Dell EMC PowerEdge R640 overview 7

Figure 1. Supported configurations for PowerEdge R640

Dell EMC PowerEdge R640 overview

Front view of the system

The front view displays the features available on the front of the system.

Figure 2. Front view of 8 x 2.5-inch drive system

Table 1. Features available on the front of the system

Item Ports, panels, and slots Icon Description

1 Left control panel N/A

Contains the system health and system ID, status LED, and the iDRAC Quick Sync 2 (wireless) indicator.

NOTE: The iDRAC Quick

Sync 2 indicator is available only on certain configurations.

● Status LED: Enables you to identify any failed hardware components. There are up to five status LEDs and an overall system health LED (Chassis health and system ID) bar. For more information, see the

Status LED indicators

section.

● Quick Sync 2 (wireless): Indicates a Quick Sync enabled system. The Quick Sync feature is optional. This feature allows management of the system by using mobile devices. This feature aggregates hardware or firmware inventory and various system level diagnostic and error information that can be used in troubleshooting the system. For more information, see the

Integrated Dell Remote Access Controller User’s Guide at www.dell.com/

poweredgemanuals.

Optical drive (optional) N/A One optional slim SATA DVD-

ROM drive or DVD+/-RW drive.

Dell EMC PowerEdge R640 overview 9

Table 1. Features available on the front of the system (continued)

Item Ports, panels, and slots Icon Description

NOTE: DVD devices are

data only.

3 USB port (optional)

4 VGA port Enables you to connect a

5 Right control panel N/A Contains the power button,

6 Drive slots N/A

The USB port is USB 3.0 compliant.

display device to the system. For more information, see the

www.dell.com/ poweredgemanuals section.

USB port, iDRAC Direct micro port, and the iDRAC Direct status LED.

Enable you to install drives that are supported on your system. For more information about drives, see the

www.dell.com/ poweredgemanuals section.

Figure 3. Front view of 4 x 3.5-inch drive system

Table 2. Features available on the front of the system

Item Ports, panels, and slots Icon Description

1 Left control panel N/A

Contains the system health and system ID, status LED, and the iDRAC Quick Sync 2 (wireless) indicator.

NOTE: The iDRAC Quick

Sync 2 indicator is available only on certain configurations.

Status LED indicators

section.

● Quick Sync 2 (wireless): Indicates a Quick Sync

10 Dell EMC PowerEdge R640 overview

Table 2. Features available on the front of the system (continued)

Item Ports, panels, and slots Icon Description

enabled system. The Quick Sync feature is optional. This feature allows management of the system by using mobile devices. This feature aggregates hardware or firmware inventory and various system level diagnostic and error information that can be used in troubleshooting the system. For more information, see the

Integrated Dell Remote Access Controller User’s Guide at www.dell.com/

poweredgemanuals.

2 Drive slots N/A Enable you to install drives

that are supported on your system. For more information about drives, see the

www.dell.com/ poweredgemanuals section.

3 Optical drive (optional) N/A One optional slim SATA DVD-

ROM drive or DVD+/-RW drive.

NOTE: DVD devices are

data only.

4 VGA port Enables you to connect a

display device to the system. For more information, see the

www.dell.com/ poweredgemanuals section.

5 USB port (optional)

6 Right control panel N/A Contains the power button,

7 Information tag N/A

The USB port is USB 3.0 compliant.

USB port, iDRAC Direct micro port, and the iDRAC Direct status LED.

The Information Tag is a slideout label panel that contains system information such as Service Tag, NIC, MAC address, and so on. If you have opted for the secure default access to iDRAC, the Information tag also contains the iDRAC secure default password.

Dell EMC PowerEdge R640 overview 11

Figure 4. Front view of 10 x 2.5-inch drive system

Table 3. Features available on the front of the system

Item Ports, panels, and

slots

1 Left control panel N/A

2 Drive slots N/A

3 VGA port Enables you to connect a display device to the system. For more

4 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port,

Icon Description

Contains the system health and system ID, status LED, and the iDRAC Quick Sync 2 (wireless) indicator.

NOTE: The iDRAC Quick Sync 2 indicator is available only

on certain configurations.

poweredgemanuals.

Enable you to install drives that are supported on your system. For more information about drives, see the Technical specifications section.

information, see the www.dell.com/poweredgemanuals section.

and the iDRAC Direct status LED.

5 Information tag N/A

12 Dell EMC PowerEdge R640 overview

The Information Tag is a slide-out label panel that contains system information such as Service Tag, NIC, MAC address, and so on. If you have opted for the secure default access to iDRAC, the Information tag also contains the iDRAC secure default password.

Left control panel view

Figure 5. Left control panel with optional iDRAC Quick Sync 2.0 indicator

Table 4. Left control panel

Item Indicator or button Icon Description

1 Status LED indicators N/A Indicate the status of the system. For more information, see the

Status LED indicators section.

System health and system ID indicator

Indicates the system health. For more information, see the

System health and system ID indicator codes section.

3 iDRAC Quick Sync 2

wireless indicator (optional)

NOTE: iDRAC Quick

Sync 2 wireless indicator is available only on certain configurations.

Indicates if the iDRAC Quick Sync 2 wireless option is activated. The Quick Sync 2 feature allows management of the system using mobile devices. This feature aggregates hardware/ firmware inventory and various system level diagnostic/error information that can be used in troubleshooting the system. You can access system inventory, Dell EMC Lifecycle Controller logs or system logs, system health status, and also configure iDRAC, BIOS, and networking parameters. You can also launch the virtual Keyboard, Video, and Mouse (KVM) viewer and virtual Kernel based Virtual Machine (KVM), on a supported mobile device.www.dell.com/poweredgemanuals

Status LED indicators

NOTE: The indicators display solid amber if any error occurs.

Table 5. Status LED indicators and descriptions

Icon Description Condition Corrective action

Drive indicator

The indicator turns solid amber if there is a drive error.

● Check the System Event Log to determine if the drive has an error.

● Run the appropriate Online Diagnostics test. Restart the system and run embedded diagnostics (ePSA).

● If the drives are configured in a RAID array, restart the system, and enter the host adapter configuration utility program.

Temperature indicator

The indicator turns solid amber if the system experiences a thermal error (for example, the ambient temperature is out of range or there is a fan failure).

Ensure that none of the following conditions exist:

● A cooling fan has been removed or has failed.

● System cover, air shroud, memory module blank, or back filler

bracket is removed.

Dell EMC PowerEdge R640 overview 13

Table 5. Status LED indicators and descriptions (continued)

Icon Description Condition Corrective action

● Ambient temperature is too high.

● External airflow is obstructed.

If the problem persists, see Getting help.

Electrical indicator

Memory indicator

PCIe indicator

The indicator turns solid amber if the system experiences an electrical error (for example, voltage out of range, or a failed power supply unit (PSU) or voltage regulator).

The indicator turns solid amber if a memory error occurs.

The indicator turns solid amber if a PCIe card experiences an error.

Check the System Event Log or system messages for the specific issue. If it is due to a problem with the PSU, check the LED on the PSU. Reseat the PSU.

If the problem persists, see Getting help.

Check the System Event Log or system messages for the location of the failed memory. Reseat the memory module.

If the problem persists, see Getting help.

Restart the system. Update any required drivers for the PCIe card. Reinstall the card.

If the problem persists, see Getting help.

System health and system ID indicator codes

The system health and system ID indicator is located on the left control panel of your system.

System health and system ID indicators

Table 6. System health and system ID indicator codes

System health and system ID indicator code Condition

Solid blue

Blinking blue Indicates that the system ID mode is active. Press the system

Solid amber Indicates that the system is in fail-safe mode. If the problem

Blinking amber Indicates that the system is experiencing a fault. Check the

Indicates that the system is turned on, system is healthy, and system ID mode is not active. Press the system health and system ID button to switch to system ID mode.

health and system ID button to switch to system health mode.

persists, see the Getting help section.

System Event Log or the LCD panel, if available on the bezel, for specific error messages. For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up >

Error Code, type the error code, and then click Look it up..

14 Dell EMC PowerEdge R640 overview

iDRAC Quick Sync 2 indicator codes

iDRAC Quick Sync 2 module (optional) is located on the left control panel of your system.

iDRAC Quick Sync 2 indicators

Table 7. iDRAC Quick Sync 2 indicators and descriptions

iDRAC Quick Sync 2 indicator code

Off (default state) Indicates that the iDRAC Quick Sync 2

Solid white Indicates that iDRAC Quick Sync 2 is

Blinks white rapidly Indicates data transfer activity.

Condition Corrective action

If the LED fails to turn on, reseat the left control feature is turned off. Press the iDRAC Quick Sync 2 button to turn on the iDRAC Quick Sync 2 feature.

ready to communicate. Press the iDRAC Quick Sync 2 button to turn off.

panel flex cable and check. If the problem

persists, see the Getting help section.

If the LED fails to turn off, restart the system. If

the problem persists, see the Getting help

section.

If the indicator continues to blink indefinitely, see

the Getting help section.

Blinks white slowly Indicates that firmware update is in

progress.

Blinks white five times rapidly and then turns off

Solid amber Indicates that the system is in fail-safe

Blinking amber Indicates that the iDRAC Quick Sync 2

Indicates that the iDRAC Quick Sync 2 feature is disabled.

mode.

hardware is not responding properly.

Right control panel view

If the indicator continues to blink indefinitely, see

the Getting help section.

Check if iDRAC Quick Sync 2 feature is

configured to be disabled by iDRAC. If the

problem persists, see the Getting help section.

www.dell.com/poweredgemanuals or Dell

OpenManage Server Administrator User’s Guide

at https://www.dell.com/openmanagemanuals.

Restart the system. If the problem persists, see

the Getting help section.

Restart the system. If the problem persists, see

the Getting help section.

Figure 6. Right control panel

Dell EMC PowerEdge R640 overview

Table 8. Right control panel

Item Indicator or button Icon Description

1 Power button

USB port The USB ports are 4-pin, 2.0-

iDRAC Direct LED N/A The iDRAC Direct LED

iDRAC Direct port (Micro-AB USB)

Indicates if the system is powered on or off. Press the power button to manually power on or off the system.

NOTE: Press the power

button to gracefully shut down an ACPI-compliant operating system.

compliant. This port enables you to connect USB devices to the system.

indicator lights up to indicate that the iDRAC Direct port is actively connected to a device. For more information, see the iDRAC Quick Sync 2

indicator codes on page 15

section.

The iDRAC Direct (Micro-AB USB) port enables you to access the iDRAC Direct (Micro-AB) features. For more information, see the

Integrated Dell Remote Access Controller User’s Guide at www.dell.com/

poweredgemanuals.

iDRAC Direct LED indicator codes

The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem.

You can configure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet. The following table describes iDRAC Direct activity when the iDRAC Direct port is active:

Table 9. iDRAC Direct LED indicator codes

iDRAC Direct LED indicator code

Solid green for two seconds

Flashing green (on for two seconds and off for two seconds)

Turns off Indicates that the laptop or tablet is unplugged.

Condition

Indicates that the laptop or tablet is connected.

Indicates that the laptop or tablet connected is recognized.

16 Dell EMC PowerEdge R640 overview

Back view of the system

The back view displays the features available on the back of the system.

Figure 7. Back view of 2 x 2.5-inch drives with 1 PCIe expansion slot

Table 10. 2 X 2.5-inch drive system with 1 PCIe expansion slot

Item Ports, panels, or slots Icon Description

1 PCIe expansion card slot N/A

2 Drive slot (2) N/A Enable you to install drives

The expansion slot(s) enable you to connect PCI Express expansion cards. For more information on the expansion cards that are supported on your system, see the

Expansion card guidelines.

that are supported on your system. For more information about drives, see the

www.dell.com/ poweredgemanuals section.

4 NIC port (4) The NIC ports that are

5 USB 3.0 port (2)

6 VGA port Enables you to connect a

7 Serial port Enables you to connect a

Power supply unit (2) N/A For more information about

the PSU configurations, see the www.dell.com/

poweredgemanuals section

integrated on the network daughter card (NDC) provide network connectivity. For more information about the supported configurations, see the www.dell.com/

poweredgemanuals section.

The USB ports are 9-pin and

3.0-compliant. These ports enable you to connect USB devices to the system.

display device to the system. For more information, see the

www.dell.com/ poweredgemanuals section.

serial device to the system. For more information, see the

www.dell.com/ poweredgemanuals section.

Dell EMC PowerEdge R640 overview 17

Table 10. 2 X 2.5-inch drive system with 1 PCIe expansion slot (continued)

Item Ports, panels, or slots Icon Description

8 iDRAC9 dedicated network

port

9 System status indicator cable

port

10 System identification button

N/A Enables you to connect the

Use the iDRAC9 dedicated network port to securely access the embedded iDRAC on a separate management network, see the Integrated

Dell Remote Access Controller User’s Guide at

www.dell.com/ poweredgemanuals

status indicator cable and view system status when the CMA is installed.

The System Identification (ID) button is available on the front and back of the systems. Press the button to identify a system in a rack by turning on the system ID button. You can also use the system ID button to reset iDRAC and to access BIOS using the step through mode.

Figure 8. Back view of system with 3 PCIe expansion slots

Table 11. 2 X 2.5-inch drive system with 3 PCIe expansion slot

Item Ports, panels, or slots Icon Description

1 PCIe expansion card slot(3) N/A

2 Power supply unit (2) N/A For more information about

3 NIC port (4) The NIC ports that are

The expansion slot(s) enable you to connect PCI Express expansion cards. For more information on the expansion cards that are supported on your system, see the

Expansion card guidelines.

the PSU configurations, see the www.dell.com/

poweredgemanuals section

integrated on the network daughter card (NDC) provide network connectivity. For more information about the supported configurations, see the www.dell.com/

poweredgemanuals section.

18 Dell EMC PowerEdge R640 overview

Table 11. 2 X 2.5-inch drive system with 3 PCIe expansion slot (continued)

Item Ports, panels, or slots Icon Description

4 USB 3.0 port (2)

5 VGA port Enables you to connect a

6 Serial port Enables you to connect a

7 iDRAC9 dedicated network

port

8 System status indicator cable

port

9 System identification button

N/A Enables you to connect the

The USB ports are 9-pin and

3.0-compliant. These ports enable you to connect USB devices to the system.

display device to the system. For more information, see the

www.dell.com/ poweredgemanuals section.

serial device to the system. For more information, see the

www.dell.com/ poweredgemanuals section.

Use the iDRAC9 dedicated network port to securely access the embedded iDRAC on a separate management network, see the

www.dell.com/ poweredgemanuals

status indicator cable and view system status when the CMA is installed.

Figure 9. Back view of system with 2 PCIe expansion slots

Table 12. 2 X 2.5-inch drive system with 2 PCIe expansion slot

Item Ports, panels, or slots Icon Description

1 PCIe expansion card slot (2) N/A

Dell EMC PowerEdge R640 overview 19

The expansion slot(s) enable you to connect PCI Express expansion cards. For more information on the expansion cards that are supported on

Table 12. 2 X 2.5-inch drive system with 2 PCIe expansion slot (continued)

Item Ports, panels, or slots Icon Description

your system, see the

Expansion card guidelines.

2 Power supply unit (2) N/A For more information about

the PSU configurations, see the Technical specifications section

3 NIC port (4) The NIC ports that are

integrated on the network daughter card (NDC) provide network connectivity. For more information about the supported configurations, see the www.dell.com/

poweredgemanuals section.

4 USB 3.0 port (2)

5 VGA port Enables you to connect a

6 Serial port Enables you to connect a

7 iDRAC9 dedicated network

port

8 System status indicator cable

port

9 System identification button

N/A Enables you to connect the

The USB ports are 9-pin and

3.0-compliant. These ports enable you to connect USB devices to the system.

display device to the system. For more information, see the

www.dell.com/ poweredgemanuals section.

serial device to the system. For more information, see the

www.dell.com/ poweredgemanuals section.

Use the iDRAC9 dedicated network port to securely access the embedded iDRAC on a separate management network, see the

www.dell.com/ poweredgemanuals

status indicator cable and view system status when the CMA is installed.

20 Dell EMC PowerEdge R640 overview

NIC indicator codes

Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network.

Figure 10. NIC indicator codes

1. Link LED indicator

2. Activity LED indicator

Table 13. NIC indicator codes

Status Condition

Link and activity indicators are off. The NIC is not connected to the network.

Link indicator is green, and activity indicator is blinking green.

Link indicator is amber, and activity indicator is blinking green.

Link indicator is green, and activity indicator is off. The NIC is connected to a valid network at its maximum port speed,

Link indicator is amber, and activity indicator is off. The NIC is connected to a valid network at less than its maximum

Link indicator is blinking green, and activity is off. NIC identify is enabled through the NIC configuration utility.

The NIC is connected to a valid network at its maximum port speed, and data is being sent or received.

The NIC is connected to a valid network at less than its maximum port speed, and data is being sent or received.

and data is not being sent or received.

port speed, and data is not being sent or received.

Power supply unit indicator codes

AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The DC PSUs have an LED that serves as an indicator. The indicator shows whether power is present or if a power fault has occurred.

Figure 11. AC PSU status indicator

1. AC PSU status indicator/handle

Table 14. AC PSU status indicator codes

Power indicator codes Condition

Green A valid power source is connected to the PSU and the PSU is operational.

Blinking amber Indicates a problem with the PSU.

Not illuminated Power is not connected to the PSU.

Dell EMC PowerEdge R640 overview 21

Table 14. AC PSU status indicator codes (continued)

Power indicator codes Condition

Blinking green When the firmware of the PSU is being updated, the PSU handle blinks green.

CAUTION: Do not disconnect the power cord or unplug the PSU when updating

firmware. If firmware update is interrupted, the PSUs do not function.

Blinking green and turns off

When hot-plugging a PSU, the PSU handle blinks green five times at a rate of 4 Hz and turns off. This indicates a PSU mismatch with respect to efficiency, feature set, health status, or supported voltage. If two PSUs are installed, both the PSUs must have the same type of label; for example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations of PowerEdge servers is not supported, even if the PSUs have the same power rating. This results in a PSU mismatch condition or failure to turn the system on.

CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking

indicator. Swapping the PSU to make a matched pair can result in an error condition and unexpected system shutdown. To change from a high output configuration to a low output configuration or vice versa, you must turn off the system. AC PSUs support both 240 V and 120 V input voltages with the exception of Titanium PSUs, which support only 240 V. When two identical PSUs receive different input voltages, they can output different wattages, and trigger a mismatch.

CAUTION: If two PSUs are used, they must be of the same type and have the same

maximum output power. Combining AC and DC PSUs is not supported and triggers a mismatch.

DC PSU status indicator

1. DC PSU status indicator

Table 15. DC PSU status indicator codes

Power indicator codes Condition

Green

Blinking amber Indicates a problem with the PSU.

Not illuminated Power is not connected to the PSU.

Blinking green When hot-plugging a PSU, the PSU indicator blinks green. This indicates that there is a PSU

22 Dell EMC PowerEdge R640 overview

A valid power source is connected to the PSU and the PSU is operational.

mismatch with respect to efficiency, feature set, health status, or supported voltage.

CAUTION: If two PSUs are installed, both the PSUs must have the same type of

label; for example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations of PowerEdge servers is not supported, even if the PSUs

Table 15. DC PSU status indicator codes (continued)

Power indicator codes Condition

have the same power rating. This results in a PSU mismatch condition or failure to turn the system on.

CAUTION: When correcting a PSU mismatch, replace only the PSU with the

blinking indicator. Swapping the PSU to make a matched pair can result in an error condition and unexpected system shutdown. To change from a High Output configuration to a Low Output configuration or vice versa, you must turn off the system.

CAUTION: If two PSUs are used, they must be of the same type and have the same

maximum output power.

CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch.

Drive indicator codes

Each drive carrier has an activity LED indicator and a status LED indicator. The indicators provide information about the current status of the drive. The activity LED indicator indicates whether the drive is currently in use or not. The status LED indicator indicates the power condition of the drive.

Figure 12. Drive indicators on the drive and the mid drive tray backplane

1. Drive activity LED indicator

2. Drive status LED indicator

3. Drive capacity label

NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not turn on.

Table 16. Drive indicator codes

Drive status indicator code Condition

Flashes green twice per second Identifying drive or preparing for removal.

Off Drive ready for removal.

NOTE: The drive status indicator remains off until all drives

are initialized after the system is turned on. Drives are not ready for removal during this time.

Flashes green, amber, and then turns off Predicted drive failure.

Flashes amber four times per second Drive failed.

Flashes green slowly Drive rebuilding.

Dell EMC PowerEdge R640 overview 23

Table 16. Drive indicator codes (continued)

Drive status indicator code Condition

Solid green Drive online.

Flashes green for three seconds, amber for three seconds, and then turns off after six seconds

Rebuild stopped.

LCD panel

The LCD panel provides system information, status, and error messages to indicate if the system is functioning correctly or requires attention. The LCD panel can also be used to configure or view the system’s iDRAC IP address. For information about the event and error messages generated by the system firmware and agents that monitor system components, go to

qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up..

The LCD panel is available only on the optional front bezel. The optional front bezel is hot pluggable.

The statuses and conditions of the LCD panel are outlined here:

● The LCD backlight is white during normal operating conditions.

● When the system needs attention, the LCD backlight turns amber, and displays an error code followed by descriptive text.

NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of

whether the system is turned on or off.

● When the system turns off and there are no errors, LCD enters the standby mode after five minutes of inactivity. Press any button on the LCD to turn it on.

● If the LCD panel stops responding, remove the bezel and reinstall it.

If the problem persists, see Getting help.

● The LCD backlight remains off if LCD messaging is turned off using the iDRAC utility, the LCD panel, or other tools.

Figure 13. LCD panel features

Table 17. LCD panel features

Item Button or

display

1 Left Moves the cursor back in one-step increments.

2 Select Selects the menu item highlighted by the cursor.

3 Right Moves the cursor forward in one-step increments.

4 LCD display Displays system information, status, and error messages or iDRAC IP address.

Description

During message scrolling:

● Press and hold the right button to increase scrolling speed.

● Release the button to stop.

NOTE: The display stops scrolling when the button is released. After 45 seconds of inactivity,

the display starts scrolling.

24 Dell EMC PowerEdge R640 overview

Viewing Home screen

The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors. When the system turns off and there are no errors, LCD enters the standby mode after five minutes of inactivity. Press any button on the LCD to turn it on.

Steps

1. To view the Home screen, press one of the three navigation buttons (Select, Left, or Right).

2. To navigate to the Home screen from another menu, complete the following steps:

a. Press and hold the navigation button until the up arrow

Navigate to the Home icon

b. c. Select the Home icon. d. On the Home screen, press the Select button to enter the main menu.

using the up arrow .

is displayed.

Setup menu

NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next action.

Option Description

iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are

IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain

addresses. Two separate DNS entries are available.

Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This

enables you to match an LCD message with an SEL entry.

Select Simple to view LCD error messages in a simplified user-friendly description. For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up.

Set home Select the default information to be displayed on the Home screen. See View menu section for the

options and option items that can be set as the default on the Home screen.

View menu

NOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next action.

Option Description

iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC9. Addresses include DNS (Primary and Secondary),

Gateway, IP, and Subnet (IPv6 does not have Subnet).

MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.

Name Displays the name of the Host, Model, or User String for the system.

Number Displays the Asset tag or the Service tag for the system.

Power Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the

Set home submenu of the Setup menu.

Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be configured in

the Set home submenu of the Setup menu.

Dell EMC PowerEdge R640 overview 25

Locating the Service Tag of your system

You can identify your system using the unique Express Service Code and Service Tag. Pull out the information tag in front of the system to view the Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system. The mini Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell EMC to route support calls to the appropriate personnel.

Figure 14. Locating Service Tag of your system

1. information tag (front view) 2. information tag (back view)

3. OpenManage Mobile (OMM) label 4. iDRAC MAC address and iDRAC secure password label

5. Service Tag

System information label

PowerEdge R640 – Front system information label

Figure 15. LED behavior

Dell EMC PowerEdge R640 overview

Figure 16. Configuration and layout and express service tag

PowerEdge R640 – Service information

Figure 17. Service information, electrical overview, network daughter card and miniPERC installation

Dell EMC PowerEdge R640 overview

Figure 18. Memory information, jumper setting and NVDIMM battery removal

Dell EMC PowerEdge R640 overview

Documentation resources

This section provides information about the documentation resources for your system.

To view the document that is listed in the documentation resources table:

● From the Dell EMC support site:

1. Click the documentation link that is provided in the Location column in the table.

2. Click the required product or product version.

NOTE: To locate the product name and model, see the front of your system.

3. On the Product Support page, click Manuals & documents.

● Using search engines:

○ Type the name and version of the document in the search box.

Table 18. Additional documentation resources for your system

Task Document Location

Setting up your system

Configuring your system

For more information about installing and securing the system into a rack, see the Rail Installation Guide included with your rack solution.

For information about setting up your system, see the Getting Started Guide document that is shipped with your system.

For information about the iDRAC features, configuring and logging in to iDRAC, and managing your system remotely, see the Integrated Dell Remote Access Controller User's Guide.

For information about understanding Remote Access Controller Admin (RACADM) subcommands and supported RACADM interfaces, see the RACADM CLI Guide for iDRAC.

For information about Redfish and its protocol, supported schema, and Redfish Eventing are implemented in iDRAC, see the Redfish API Guide.

For information about iDRAC property database group and object descriptions, see the Attribute Registry Guide.

www.dell.com/poweredgemanuals

For information about earlier versions of the iDRAC documents, see the iDRAC documentation.

www.dell.com/idracmanuals

Documentation resources 29

Table 18. Additional documentation resources for your system (continued)

Task Document Location

To identify the version of iDRAC available on your system, on the iDRAC web interface, click ? > About.

Managing your system

For information about installing the operating system, see the operating system documentation.

For information about updating drivers and firmware, see the Methods to download firmware and drivers section in this document.

For information about systems management software offered by Dell, see the Dell OpenManage Systems Management Overview Guide.

For information about setting up, using, and troubleshooting OpenManage, see the Dell OpenManage Server Administrator User’s Guide.

For information about installing, using, and troubleshooting Dell OpenManage Essentials, see the Dell OpenManage Essentials User’s Guide.

For information about installing, using, and troubleshooting Dell OpenManage Enterprise, see the Dell OpenManage Enterprise User’s Guide.

www.dell.com/ operatingsystemmanuals

www.dell.com/support/drivers

www.dell.com/poweredgemanuals

www.dell.com/ openmanagemanuals >

OpenManage Server Administrator

www.dell.com/ openmanagemanuals >

OpenManage Essentials

www.dell.com/ openmanagemanuals >

OpenManage Enterprise

Understanding event and error messages

For information about installing and using Dell SupportAssist, see the Dell EMC SupportAssist Enterprise User’s Guide.

For information about partner programs enterprise systems management, see the OpenManage Connections Enterprise Systems Management documents.

Working with the Dell PowerEdge RAID controllers

For information about the event and error messages that are generated by the system firmware and agents that monitor system

https://www.dell.com/ serviceabilitytools

www.dell.com/ openmanagemanuals

For information about understanding the features of the Dell PowerEdge RAID controllers (PERC), Software RAID controllers, or BOSS card and deploying the cards, see the Storage controller documentation.

www.dell.com/qrl

www.dell.com/ storagecontrollermanuals

30 Documentation resources

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